Location: Warsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria
Workplace: remote
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are hiring a Senior Database Reliability Engineer for our Infrastructure Platform Team. You will design PostgreSQL platforms for resilience and high availability, automate everything you touch, and understand how our services use the database, from connection pools to ORM transactions. Your goal is to keep latency within SLO at a reasonable cost, through every change, failover and migration.
Our stack today: AWS RDS and Aurora (PostgreSQL, MySQL), Redshift, ClickHouse, Terraform, Ansible, Prometheus, VictoriaMetrics and Grafana, with Java services on Kubernetes.
Responsibilities:
Design and run highly available PostgreSQL across zones and regions, with automated, tested failover and fencing against split-brain.
Define all database infrastructure as code (clusters, parameters, networking, access, monitoring and backups), reviewed by peers and applied through CI/CD pipelines, with drift detection.
Build self-service database provisioning so product teams get a production-ready database without waiting on a ticket.Plan and execute migrations, upgrades and table moves with zero or near zero downtime, including cross-version, cross-cluster and cross-cloud work.
Partner with developers on schema changes, queries, connection pooling, transaction scope, retries and expand-and-contract migrations, so database issues are fixed at their source.
Define SLOs and build SLO-based alerts and dashboards (Prometheus, Grafana or similar) that catch latency and capacity problems before clients do.
Design backup and recovery, and prove it with scheduled restore and failover tests that measure RTO and RPO and produce evidence for auditors.
Keep cost in view: right-size instances and storage, and choose the cheapest option that meets the requirement.
Secure the data: least-privilege access, secrets from a secrets manager, encryption at rest and in transit, audited access and PII masking.
Lead and take part in incident response and on-call, write blameless post-mortems and make sure their actions get done.
Replace manual runbooks with automation, and document what remains.
Requirements:
Deep PostgreSQL production experience.
You have run PostgreSQL at scale and understand MVCC, vacuum and bloat, locking, replication (physical and logical) and query planning from real incidents, not only from documentation.
Infrastructure as code as your normal way of working.
Everything you build lives in version control and is reviewed before it is applied.
CI/CD in your day-to-day work.
Your infrastructure and database changes, including schema migrations, reach production through pipelines. If console clicks, SSH changes or wiki steps are how changes normally happen in your current role, this position is not the right fit.
5+ years running production databases as a DBRE, SRE, platform or database engineer, ideally with a large part on AWS (RDS or Aurora).
Experience designing high availability and disaster recovery: replication, automated failover, multi-region or multi-cloud redundancy, and the trade-offs between RTO, RPO and cost.
A track record of zero-downtime changes: online migrations, major version upgrades or moving data between clusters.
Understanding of how applications use databases: connection pools, ORMs (for example Hibernate), transaction scope, retries and idempotency, and safe deployment order.
Observability skills: you define what to measure, alert on SLOs and verify changes with data.Scripting in Python, Bash or Go to automate operational work.
Comfort in a regulated financial services environment, where access control, encryption and audit trails are non-negotiable.
Clear communication: you reason out loud, own outcomes and partner with developers instead of gatekeeping.
Nice to have:
Terraform and Ansible specifically, since they are our current tools.
MySQL in production.
Redshift, ClickHouse or DynamoDB.
Logical replication or CDC tooling (pglogical, AWS DMS, Debezium).
Kubernetes and running Java services in production.
Linux performance tuning and troubleshooting on self-managed database hosts.
Vault or another secrets manager.
What you will get in return:
Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
УдалённоseniorWarsaw, Mazowieckie, Poland; Limassol, Cyprus; Sofia City, Bulgaria; You have run PostgreSQL at scale and understand MVCC, vacuum and bloat, locking, replication (physical and logical) and query planning from real incidents, not only from documentation
Location: Dubai, United Arab Emirates
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
About The Team
The Business Development team is the backbone of Deliveroo, tasked with signing up the best restaurants in the UAE to work with us. As a Business Development Manager, you’ll be responsible for signing up and helping to onboard the city’s best restaurants and chains.
You'll be reporting to the Team Lead of your respective city.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Restaurant acquisition: You'll be prospecting, pitching, and closing new restaurants in your territory. This is mostly an inside (telesales) sales opportunity.
Oversee your pipeline: Take control of your own pipeline and use your organisational skills to manage your portfolio of leads and ensure strong conversion rates.
Oversee the partner onboarding process to ensure it is as quick, efficient, and seamless as possible
Ensure partner success within the first weeks from signing
Commercial Projects: Assist our wider commercial team with ad-hoc projects like field pitch days, restaurant marketing roll-outs, and cross-functional projects.
KPIs
Number of partners signed each month from the target list
Performance of partners signed (first 3 months)
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Must be based in Abu Dhabi
BSc/BA in business or a related field
Minimum of 2 years of sales experience
Knowledge of the restaurant landscape in the UAE
Demonstrable sales track record with experience in prospecting, pitching, and closing deals
Experienced negotiator and able to structure win-win deals for partners and for Deliveroo
Commercially knowledgeable person who understands the economics of delivery - for restaurant partners and Deliveroo
Be able to maturely demonstrate product and industry knowledge to clients
Take ownership and work towards demanding targets
A fantastic communicator with a "get it done" mindset, well organised and efficient
Fluency in English; Hindi or Arabic is a plus
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership
environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
This is a temporary assignment through Workwell supporting Wizards of the Coast.
Job Overview
We are seeking a Game Support Representative (Product Replacement) who is passionate about customer service and curious about our products, and who is excited to help players enjoy them! They will represent our brands by interacting directly with our customers as well as processing and shipping products to consumers.
Location and Work Arrangement
This role is based at our Renton, Washington, United States office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Provide excellent customer service via email through our CRM.
Leverage public-facing communications about products we release, and products released via partners.
Identify customer concerns and validate customer requests for replacement product while improving customer sentiment after a poor product experience.
Process orders for shipping, both domestic and international.
Use the tools and guides provided to find, fix, and tackle problems — and know when it’s time to raise an issue to the next level.
What You'll Bring
2+ years of experience working in customer service, including in a fast-paced environment, with a strong understanding of customer service principles, skills, processes, and techniques.
Ability to craft clear, customer-facing and internal communications.
Initiative to investigate issues and provide recommendations for updates to procedures and policy.
Product Familiarity: Ability to stay familiar with an evolving catalog of products and understand what is meaningful to customers.
Experience with CRM systems, inventory management, and Microsoft Office.
The position requires a High School Diploma or equivalent experience.
What Sets You Apart
Familiarity with Zendesk, Microsoft Teams, and Confluence.
Employment Details
This is a temporary assignment supporting Wizards of the Coast. The selected individual will be employed and paid by Workwell as a W-2 employee and will not be an employee of Wizards of the Coast or Hasbro.
Employment Type: Temporary Assignment
Location: Renton, Washington (Hybrid)
Assignment Duration: 12 months
Hourly Pay Rate: $21.65 USD
In compliance with local law, we are disclosing the hourly pay rate for this role.
Benefits Through Workwell
For US: Workwell offers temporary workers in the United States medical, dental, and vision coverage, as well as paid time off, holiday pay, a health savings account, an employee assistance program, a 401(k) retirement plan, and paid sick leave. Paid sick leave may vary by location.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations.
Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Please note that benefits listed below are for full time employees only, please refer to the benefits listed above for Contingent Workers payrolled through Workwell.
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Leipzig, Germany
Workplace: onsite
Sumsub
is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe.
Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
We are looking for a
Customer Service Representative
who is ready to work from our office in Leipzig
. Join Sumsub's team!
Your role and tasks:
Effectively interact with users, including both verbal and written communication
Safeguard data, ensuring confidentiality and security
Adherence to legal regulations and company standards
Paying attention to detail and precision when carrying out tasks
Continuous updating of knowledge and skills in line with industry and regulatory changes
Only inbound calls, no outbound calls, chats or emails required.
No customer support or complaint handling required. Simply guide the user through all necessary steps
About you:
Previous experience in customer service-based roles is considered an advantage, but
no work experience is required
. You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible.
Fluent language skills in German, English and French.
Please, note that all three languages are required for conversation with our clients.
Good communication skills
Ability to navigate a large amount of information
Able to have days off during the week instead of the weekend
We offer:
Work with impact
. Our mission is to build a digital world that is secure and inclusive for everyone. Your work here will contribute directly to that mission and help shape how people experience trust online.
Global reach
. You will work on campaigns that cross cultures, languages, and borders, and see your ideas land globally.
Growth that is real
. Clear goals, open feedback, personal development plans, and support for learning and industry events. We do not just talk about growth, we make sure it happens.
Celebrating your big moments.
We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family.
No borders
. You will collaborate with colleagues from 74 countries, bringing together different skills, backgrounds, and perspectives. This mix makes our work stronger, more creative, and easier to adapt.
Culture that fits
. No heavy bureaucracy, no fake fun. We share wins, celebrate together, and keep things people and pet-friendly (yes, our logo is a dog).
Let’s make the online world a safer place together!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions.
This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting.
The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.
Location: Toronto, ON
Workplace: Hybrid
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
Expectations of this role
This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment
- Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets
- Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing
- Strong customer discovery, objection-handling, deal-management, and value-based selling skills
- Clear communication skills, including the ability to explain technical concepts to non-technical customers
- Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders
- Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset
What you can expect:
- Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities
- Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate
- Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades
- Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations
- Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process
- Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression
- Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience
Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
The Senior Manager, Technical Excellence & Escalations leads the two teams that sit between Technical Support and the rest of the business: the global Technical Excellence team, staffed by our Technical Leads, and the global Escalations Engineering team.
Both produce Tenable's earliest and clearest signal about product supportability and customer risk. Both have historically produced that signal faster than the organization could act on it. This role exists to close that gap.
This is not a queue-management job. The Senior Manager is accountable for two outcomes: turning Technical Lead expertise and escalation findings into tracked change with Product and Engineering, and running one escalations practice that behaves identically in AMER, EMEA, and APJ.
The role sits within Operations & Scale and works in close partnership with the Sr. Director, who sets overall strategy and carries the executive narrative. The Senior Manager owns the operating model, the day-to-day practice, and the working-level relationships with Product and Engineering that make change actually happen. They lead senior individual contributors who are already force multipliers — which makes this a job about influence and orchestration, not direction.
Who You Are
An orchestrator, not a bottleneck.
You create the conditions for senior experts to influence the organization instead of routing their work through yourself.
Technically credible.
You have the depth to earn respect from Principal-level engineers and to challenge an Engineering assessment that doesn't hold up.
A clear communicator under pressure.
You can hold a room containing both a frustrated customer and an Engineering lead, and translate technical detail into business consequence.
A systems thinker.
You are drawn to the pattern behind the escalation. You would rather fix the class of problem than win the individual case.
Comfortable influencing without authority.
Much of what this role must accomplish depends on teams you don't own.
Effective remotely.
You build trust and hold a team together without relying on being in the room, and you communicate in writing well enough that distance isn't a handicap.
A developer of senior talent.
You are energized by growing people who are already very good, and you give direct feedback.
Your Opportunity:
Technical Excellence Team
Run the operating model and product coverage plan for the global Technical Excellence team — every strategic product has clear lead ownership, defined authority, and no coverage gaps across theaters.
Set the team's working agenda: what leads work on, what they own, and how their time splits between reactive escalation support and proactive supportability work.
Turn Technical Lead findings — defect patterns, supportability gaps, documentation failures, recurring friction — into one prioritized, evidence-backed agenda, not a stream of individual product complaints.
Position Technical Leads as credible partners in Product and Engineering forums, with the data, framing, and support they need to influence rather than escalate.
Contribute to the Technical Lead career path with the Education & Enablement Manager, and apply it consistently — progression from Technical Lead through Senior and Principal, and the competencies that separate each grade.
Global Escalations Practice
Own the global escalations practice day to day: process design, entry and exit criteria, severity definitions, roles, communication standards, and adherence.
Drive it to a single global standard. One model, consistently applied and measured across all theaters, with regional variance only where legally or operationally required.
Operate and enforce the working agreement with Product Engineering — SLA adherence for escalated defects, prioritization criteria, update cadence, and follow-through on resolution commitments. Escalate structural breakdowns to the Sr. Director.
Own the quality of post-escalation output. Every RCA and post-incident report produces a tracked action, not a filed document.
Build the prevention agenda: analyze root cause patterns and drive the upstream product, process, tooling, or enablement changes that reduce escalation volume and re-escalation rate.
Act as the Technical Support point of contact for high-severity customer situations — providing assurance and coordination without displacing the assigned Escalations Engineer.
Driving Change Across the Organization
Represent Technical Support in roadmap, release readiness, and quality forums at the Product Management and Engineering Manager level, making the supportability and escalation-risk case with data.
Run the working-level feedback loop into Product and Engineering: defined cadence, shared prioritization, visible tracking from support signal to shipped change.
Assemble the evidence behind supportability investment — ticket volume, escalation cost, re-escalation overhead — and partner with the Sr. Director to convert it into a business case that earns engineering capacity.
Partner with Engineering on release quality gates so Technical Support has meaningful input before GA, not remediation duty after it.
Represent both teams in cross-functional work with Customer Success, Sales Engineering, and Professional Services where escalation or account risk is in scope.
Produce the regular supportability and escalation readout for the Sr. Director: narrative, trend, and recommendation — not raw metrics. Present directly to senior leadership as requested.
Work with the Operations Manager to instrument escalation and Technical Lead activity in TSO reporting, so the teams' signal is visible without manual pulls.
Leadership & People Development
Lead and develop a senior, highly autonomous, globally distributed team, including the Principal Technical Lead as a technical partner and strategic extension of the function.
Operate as a player-coach: hold the operating cadence and coach the team, and step personally into a live critical escalation or a difficult Engineering conversation when it matters.
Build succession depth in both teams and eliminate single-person dependency on strategic products and accounts.
Partner with the Education & Enablement Manager — a peer in the same function — to close skill gaps in both populations and feed field learnings into broader Technical Support enablement and certification.
Set goals, performance expectations, and measurement for both teams in line with global Technical Support objectives.
Drive AI adoption within Technical Lead and Escalations workflows under the Support AI governance framework, acting as the proving ground for capability the wider TSO will inherit.
What You'll Need:
8+ years in Technical Support, Escalation Management, or customer-facing engineering in enterprise software, with recent focus on security or vulnerability management.
3+ years managing technical teams — ideally senior individual contributors, technical leads, or escalation engineers. Experience managing remote and globally distributed teams strongly preferred.
Hands-on experience running an escalation practice or program, including process design and cross-functional coordination.
Demonstrated ability to influence product and engineering priorities using support and escalation data.
Experience operating within Support–Engineering agreements, including SLA adherence for defect resolution.
Comfort with support metrics and the analysis behind them — escalation volume, re-escalation rate, time-to-resolution, ticket volume reduction — and the ability to build the evidence case for investment.
Strong understanding of Tenable's product portfolio and security best practices, or the demonstrated ability to reach it quickly.
Technical foundation across networking, authentication, operating systems, and cloud (AWS/Azure/GCP) sufficient to lead technical discussions credibly.
Excellent written and verbal communication; comfortable with senior stakeholders and with customers at any level.
Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
Able to work in a hybrid/on-site capacity at our office in Columbia MD.
Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams.
Occasional travel as required for team, customer, and cross-functional engagements.
Flexibility to perform other duties as deemed necessary by management.
And Ideally:
Cybersecurity or adjacent enterprise security SaaS experience.
Prior time as a Technical Lead, Principal Engineer, or Escalations Engineer — credibility earned in the seat.
Product Management or program management exposure.
Familiarity with AI-assisted support workflows and their governance.
Experience supporting FedRAMP or other regulated environments.
#LI-Hybrid
#LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Switzerland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in Switzerland
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In Switzerland, the OTE (On-Target Earnings) compensation range for this role is CHF 206,000 - CHF 246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: GB - Dundee, United Kingdom
Scopely is looking for a Senior Client Engineer to join our Stumble Guys Team in a hybrid set up at our Dundee office.
At Scopely, we care deeply about what we do and want to inspire play, every day — both through our work environment and through the strong connections we build with our player communities. We are a global team of game lovers developing, publishing, and innovating in the mobile games industry, connecting millions of players worldwide daily.
Stumble Guys is one of our most recent hits, with millions of fans joining the party every day and keeping the game at the top of the charts in more than 50 countries. Our ambition is to build a beloved franchise that players enjoy for many years to come.
What You Will Do
Ship production-grade mobile games used by millions of gamers
Drive the implementation of game mechanics and system processes using Unity and C#
Drive the development of big and complex new features or improvements to existing ones
Ensure technical performance (crash rates, FPS, startup times, CPU usage, etc) is healthy throughout the development
Collaborate and communicate with cross-functional departments including game design, product management, marketing, etc.
Think about and propose solutions to the challenging problems of game development
What We're Looking For
Strong knowledge of C# and/or C++, or other relevant game-programming language
Extensive experience and knowledge of game engines, in particular Unity or a similar technology (like Unreal Engine)
Knowledge of Photon Quantum is a plus
Strong understanding of the basics of software engineering fundamentals: design patterns, game framework architecture at scale, maintainability over time, robust API design, etc.
Solid understanding of mobile networking best practices: request limiting, request caching, batching, content aggregation, minification, integrating with rest and TCP/UDP services, etc.
Experience with asynchronous, multi-threaded, parallel programming paradigms and other techniques to maximize UI responsiveness and do operations in background
Experience and understanding around client-side testing, like unit, functional or integration testing
Strong knowledge of game programming fundamentals, common patterns, how systems work together and various common architectural approaches
Strong mobile experience (iOS and Android): ability to debug native device issues, strong understanding of hardware and platform limitations, performance metrics, etc.
Good understanding of tooling around game development, like Git, Jenkins for build automation, etc.
Enjoy solving complex technical problems, especially in large systems
Please ensure that the résumé/CV you attach is written in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Annapolis, MD
Position Objective:
The Case Manager works under the direction of the clinical director of care management, providing coordination of care for patients at Luminis Health to support safe, seamless, timely transitions across the continuum. Utilizing a collaborative process, will identify (using quantitative and qualitative methods), assess, plan, implement and evaluate the options and services required to meet an individual’s health and health related needs, including social- determinants that affect ones’ overall wellbeing. Promotes the right resources, at the right time and at the right level of care and is responsible for engaging and supporting patients that are in need of care management services; is able to determine, using evidence based guidelines, the correct initial and ongoing level of care for patients and is able to submit appropriate denial review for Medicare, Medicaid and commercial insurers.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Identifies and prioritizes patient in need of care management services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors; uses a multi discoplinary approach to assess/plan for care needs.
2. Identifies and implements strategies such as motivational interviewing to promote patient engagement, self-care, treatment adherence, and optimal levels of health and well-being.
3. Utilizes evidenced based guidelines (such as InterQual or other agreed upon evidenced based guidelines) to promote quality care, decrease variation and mitigate waste. Verifies appropriate level of care; enters clinical review and authorized days in Epic; documents actions to avoid denied days; refers cases to Physcian Advisor as appropriate.
4. Manages observation stay patients assertively and ensures timely testing, treatment and conversion to inpatient status or discharge.
5. Develops and coordinates transition plans for patients transitioned to home with home health, community care coordination program, Hospice or Palliative care, home infusion and routine sub-acute and skilled post-acute providers; completes all necessary documentation and necessary handovers. Involves and prepares patients and families for transition from the ED, Peds, Clatanoff or Observation unit as indicated.
6. Maintains clear and concise documentation in each patient record to reflect physical and functional limitations, psychosocial characteristics, educational needs of patient & family, family/social support systems, financial, economic, and transition needs. Initiates referrals to disciplines as indicated.
7. Participates in nursing unit and department clinical outcome projects as well as process improvement initiatives of care management.
8. Identifies potential or current patient situations which require referral to other members of the health care team such as infection control, risk management, or quality management. Assures plan of care is adjusted as appropriate and that follow-up occurs. Keep leadership abreast of potential issues.
9. Utilizes all risk and predictive analytic tools such as the readmission risk tool. Applies tailored interventions to mitigate potential barriers or risk, prolonged unnecessary hospitalization and readmission prevention.
10. Maintains compliance with all regulatory standards (CMS, commercial insurers etc)
Educational/Experience Requirements:
BSN or ADN with equivalent experience. BSN must be achieved within 5 years of start date in the role
Three years of experience in a clinical setting, ambulatory or post-acute.
Care coordination experience preferred.
Licensure/Certification:
Current licensure as a registered nurse by the Maryland Board of Nursing.
Working Conditions, Equipment, Physical Demands:
There is reasonable expectation that employees in this position will
be exposed to blood-borne pathogens.
Physical Demands - Medium work
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$35
—
$50 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Japan; Tokyo; Korea; APAC; Singapore
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About The Role
Help bring Cohere's enablement strategy to life for our field teams in APAC. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales.
Key Responsibilities
- Own enablement programs from design through rollout, measurement, and iteration
- Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle
- Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions
- Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI
- Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning)
- Build certification paths that accelerate new seller productivity across regions and cultures
- Maintain and evolve the enablement content platform to ensure global adoption
- Identify automation opportunities for repeatable work, and develop practical AI workflows that improve team output
- Work directly with field leadership on joint calls, deal coaching, and in-market visits
- Translate field insights into updated content, playbooks, and qualification guides
- Keep sellers current on product lineup, competitive positioning, and use-case narratives
- Balance live training, program management, and strategic planning across time zones
- Measure program impact (ramp time, win rates, pipeline generation, deal velocity) and report to leadership
QUALIFICATIONS
- 5+ years in sales enablement, sales training, revenue operations, or related GTM role (B2B SaaS/tech preferred)
- Experience supporting multi-region sales organizations with cultural/time zone awareness
- Proven ability to design and ship programs from scratch
- AI-fluent with track record of scaling enablement using AI tools
- Field-oriented approach—you thrive on direct deal reviews and coaching
- Mastery of enterprise sales methodologies (e.g., MEDDPICC, Command of the Message) and CRM systems (e.g., Salesforce).
- Clear communication across all levels (reps to leadership)
- Comfort with ambiguity and building in fast-paced environments
- Bachelor's degree or equivalent experience
NICE TO HAVE
- Technical fluency in AI/ML concepts (RAG, model selection, competitive differentiation)
- Enterprise software sales experience
- Sales enablement/instructional design certification
- Hyper-growth enablement scaling experience
- Additional regional languages
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: ES - Barcelona, Spain
Scopely
is looking for a talented
Playable Ads Developer
to join
Forge
, our Creative Technology & AI team within Flamed, in our Barcelona office on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play, every day—whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers developing, publishing, and innovating the mobile games industry, connecting millions of people around the world every day.
Forge
is shaping the future of creative production. We combine AI, engineering, automation, and creative technology to build the platforms, products, and workflows that empower every creative team to move faster, experiment more, and scale creativity across Scopely.
What You’ll Do
As a
Playable Ads Developer
, you will work at the intersection of game development, creative technology, design and art. You will build interactive, playable ads, prototypes and reusable creative systems that help our teams test ideas, showcase game mechanics and deliver engaging experiences for User Acquisition campaigns.
Build interactive playable ads, prototypes and lightweight game experiences for mobile User Acquisition campaigns
Translate creative briefs, game mechanics and visual concepts into engaging, responsive and production-ready playable experiences
Develop playable content using Unity, C#, HTML5, JavaScript/TypeScript and relevant game frameworks
Work directly with 2D and 3D assets, including characters, environments, UI, animation, VFX, lighting, materials and camera setups
Adapt and optimize assets from existing game projects for use in lightweight playable experiences
Make thoughtful decisions around composition, colour, motion, pacing, interaction design and visual clarity
Create intuitive onboarding flows, gameplay interactions, end cards and calls to action that communicate the core mechanic quickly
Iterate rapidly on different creative concepts, gameplay variations, visual treatments and performance-driven improvements
Package and deliver playables for platforms and ad networks such as AppLovin, Unity Ads, Google and other relevant environments
Optimize experiences for strict technical constraints, including file size, loading time, memory usage, frame rate, draw calls, texture compression and responsive layouts
Test and debug playables across different devices, screen sizes, orientations and input methods
Collaborate closely with Creative Strategy, User Acquisition, Production, Engineering, artists and designers
Help develop reusable templates, components, workflows and tools that increase the speed and consistency of playable production
Contribute to documentation, technical standards and best practices for playable ads and interactive creative
Explore the use of AI and automation to accelerate prototyping, asset preparation, iteration and playable production
What We’re Looking For
3+ years of experience building interactive experiences, game prototypes, playable ads, mobile games or similar creative technology products
Strong hands-on experience with Unity and C#, or an equivalent game engine and programming environment
A strong artistic eye and practical understanding of visual composition, animation, color, timing, UI and interaction design
Experience working directly with 2D and/or 3D game assets and integrating them into interactive experiences
Understanding of mobile performance constraints, including build size, load time, memory, FPS, texture compression and asset optimization
Experience working with tools or frameworks such as Cocos, Phaser, PixiJS, PlayCanvas, Godot or other relevant technologies is valuable
Comfortable taking ownership from an initial brief through implementation, optimization, QA and final delivery
Strong communication skills and the ability to collaborate effectively with technical and non-technical teams
Pragmatic, curious and comfortable working in a fast-moving environment where ideas need to be tested and improved quickly
A portfolio of playable ads, interactive prototypes, games or other relevant creative technology work
Nice to Have
Experience with HTML5, JavaScript or TypeScript, and an understanding of how interactive experiences run in constrained mobile environments
Experience working with AppLovin, Unity Ads, Google Ads, Meta or other playable ad networks
Knowledge of User Acquisition metrics such as CTR, IPM, CPI, retention and conversion
Experience creating or optimizing 3D WebGL experiences
Experience with Blender, Maya, Photoshop, Illustrator, After Effects, Spine or similar creative tools
Knowledge of animation systems, shaders, particles, lighting, materials and post-processing
Experience creating responsive UI and interaction systems for different mobile aspect ratios
Experience building reusable templates, components, editor tools or export pipelines
Familiarity with Node.js, build automation, Git and basic testing workflows
Experience using AI tools to support code generation, prototyping, asset iteration or creative production
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: ES - Barcelona, Spain
Scopely is seeking a Senior Level Designer to join our Stumble Guys team!
Stumble Guys is one of our most recent hits, with millions of fans joining the party every day and keeping the game at the top of the charts in more than 50 countries. Our ambition is to build a beloved franchise that players enjoy for many years to come.
This is a key role within the Gameplay team. As a Senior Level Designer, you will help shape the moment-to-moment player experience by designing levels, objectives, rules, and gameplay systems that are fun, readable, scalable, and replayable. You will work closely with multidisciplinary teams to create experiences that are accessible to new players while offering depth and mastery for returning players around the world.
What You Will Do
Design and iterate on levels, courses, arenas, objectives, and interactive gameplay spaces across a range of game modes.
Develop new win conditions, objectives, and progression structures that create varied and engaging multiplayer experiences.
Design and adapt gameplay rules to support different player capabilities, interaction styles, and gameplay strategies.
Explore how levels, objectives, rules, and player abilities work together to create clear, exciting, and replayable experiences.
Create gameplay experiences that accommodate different player skill levels while maintaining competitive integrity and a strong sense of fun.
Write clear design documentation, including level-design briefs, gameplay rules, feature specifications, implementation guidelines, and iteration notes.
Prototype, block out, and iterate on levels and gameplay systems using appropriate in-game tools and workflows.
Collaborate closely with Engineering, Art, UX/UI, Production, Product Analytics, QA, Audio, Community, and other designers to bring features from concept to release.
Use playtests, player feedback, telemetry, and live data to identify opportunities and improve level flow, pacing, difficulty, clarity, and engagement.
Help define and maintain standards for level readability, player guidance, pacing, difficulty curves, fairness, and accessibility.
Partner with other designers to ensure that new gameplay systems integrate effectively across levels, modes, and player experiences.
What We're Looking For
Significant professional experience in level design, gameplay design, or a related discipline, ideally in multiplayer or live-service games.
A strong portfolio demonstrating shipped levels, game modes, objectives, or multiplayer gameplay experiences.
Strong understanding of level-design fundamentals, including layout, flow, pacing, spatial composition, player guidance, difficulty, readability, and replayability.
Experience developing level-design guidelines, standards, and documentation that can be adopted by a broader team.
Excellent communication and collaboration skills, with the ability to gather feedback, align stakeholders, and iterate effectively.
Strong analytical mindset, with the ability to use playtest results, player feedback, and data to improve designs.
Experience working with level editors, prototyping tools, scripting systems, or other game-development tools.
Ability to work independently, take ownership of complex design problems, and thrive in a highly collaborative environment.
Experience with party games, competitive multiplayer games, character-based gameplay, or live-service development is a plus.
Experience with combat design, systems design, or UX design is a plus.
Please ensure that the résumé/CV you attach is written in English.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Colombia
We are looking for a
Growth Manager
to join our
Marketing Team
in Colombia — a role focused on driving customer acquisition, optimizing marketing performance, and identifying new growth opportunities through data-driven experimentation.
You will work closely with the Head of Marketing and UA Manager, taking ownership of growth hypotheses, experiment prioritization, and implementation. You will also collaborate with Analytics, Product, and Risk teams to test new approaches, improve acquisition efficiency, and scale successful initiatives.
Challenges that await you:
Analyze customer acquisition data to identify growth opportunities, reduce CAC, and increase the average balance of acquired customers
Develop and prioritize a backlog of growth hypotheses based on their expected business impact
Design and test experiments across audience segments, optimization events, and new acquisition channels for debit and credit card products
Collaborate with the UA Manager to plan experiments and coordinate their execution
Partner with Analytics, Product, and Risk teams to gather insights and implement growth initiatives
Evaluate experiment results, assess their statistical significance, and scale successful approaches
Establish a structured and continuous experimentation process to drive sustainable acquisition growth
Leverage internal dashboards and AI tools to analyze performance and identify opportunities for optimization
What makes you a great fit:
Experience in Growth Marketing, Marketing Analytics, Performance Marketing, or a related analytical role
Strong analytical mindset and confidence working with marketing and customer data
Good understanding of performance marketing, customer acquisition, and key metrics such as CAC and conversion
Experience developing hypotheses, designing experiments, and evaluating results using statistical methods
Ability to prioritize initiatives based on expected business impact and translate insights into actionable improvements
Proactive and independent approach with the ability to take ownership and drive initiatives from idea to implementation
Strong communication and stakeholder management skills for effective collaboration with cross-functional teams
B2 or higher English level for effective communication with an international team
Our ways of working:
Innovative Spirit:
A commitment to creativity and groundbreaking solutions
Honest Feedback:
valuing open, transparent communication
Supportive Team:
a strong, collaborative community
Celebrating Achievements:
recognizing our wins together
High-Tech Environment:
a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support
to Colombia with assistance for the employee and their family
Flexible work
from our office or remote
Healthcare
Coverage
Education Budget:
Language lessons, professional training and certifications
Wellness Budget:
Mental health and fitness activity reimbursements
Vacation policy:
Annual leave and paid sick leave as per applicable policies
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You'll sit in the Aviation team, reporting to the Senior Operations Manager. You'll work closely with Commercial, Supply Tech, Product and Finance to own ticketing and disruption performance across our 140+ airline partners, making sure every flight we sell is ticketed correctly and every schedule change is handled quickly, accurately and fairly. Together, the team uses airline know-how, data and automation to protect revenue, reduce manual effort and give customers a consistent experience whenever their travel plans change, in every market we sell in.
Aviation sits within our Enablement function, where everything we do starts with the customer. From the moment someone books to the day they arrive home, Customer Experience teams make sure they feel looked after, especially when things don't go to plan. By turning what we learn from every booking, contact and disruption into better processes, clearer communication and smarter tools, the Customer function helps build the trust that brings customers back to loveholidays time and again.
Your day-to-day:
- Own ticketing and amendment quality including both managed and self-managed airline relationships, keeping queues clear and disruption handled consistently
- Own the day-to-day operational performance of the team, maintaining strong operational grip across queue health, ticketing turnaround, SLA adherence and quality. Use data and insight to identify recurring issues, drive continuous improvement and translate findings into clear, actionable recommendations that improve performance and customer outcomes
- Act as the team's subject matter expert for Amadeus Robotics, driving adoption of automation and robotic tools across the team.
- Share best practice from the core market across all points of sale, keeping process documentation current and consistently applied.
- Play a central role in getting Flight Ticketing & Disruption ready for new market launches, from process setup to team readiness.
- Lead, coach and motivate a team of ticketing agents, supporting escalations and day-to-day people leadership.
Your skillset:
- Experience working across both scheduled and low cost carriers
- Strong and recent Amadeus GDS experience a must
- Experience of flight pooling, including the coordination, allocation and optimisation of flight inventory across multiple channels, markets or customer bookings.
- Experience in managing the operational complexity this creates, ensuring accurate ticketing, timely action on schedule changes, effective queue management and strong control of service levels, quality and commercial outcomes
- Experience with Amadeus Robotics or other automation tools
- Knowledge of BSP processes, ADM/ACM notices, ticketing rules and IATA regulations a real advantage
- Comfortable working with data and reporting to identify issues and track performance.
- Strong communication skills, able to share best practice and coach others effectively
The interview journey:
- Talent Acquisition Partner screening - 30 mins
- 1st stage with Hiring Manager + Head of Customer Operations - 45 mins
- Final stage presenting to Hiring Manager + CX Director, in office - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: London
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
About the role
The FT app is an important part of how subscribers engage with FT journalism, and we believe there is a significant opportunity to go further. We're looking for an experienced Product Manager with a strong background in native and/or cross-platform mobile apps to play a central role in this transformation.
You'll join at a pivotal moment, working alongside our Principal Product Manager, engineering and design colleagues to turn our app strategy into reality, delivering improvements to the app experience and building the capabilities that will support its continued evolution.
This is an opportunity to shape a product used by a highly engaged global audience, while helping establish a stronger mobile product discipline within the FT.
What you'll be doing
Help shape the future of the FT app
Work with the Principal Product Manager to translate our long-term app strategy into clear product requirements, priorities and a deliverable roadmap.
Bring specialist mobile product knowledge and experience to decisions about the future app experience, challenging assumptions and finding opportunities to make better use of native device capabilities.
Develop a deep understanding of our customers, their behaviours and the moments in which they turn to the FT, using research, analytics and experimentation to see opportunities.
Champion a mobile-first approach to product development, ensuring we're designing around the needs of app customers and complementing their web experience.
Work across product teams to ensure the app delivers a coherent, premium experience that delivers meaningful value for the business, while making effective use of shared FT capabilities.
Deliver a distinctive, premium mobile experience
Own and prioritise defined areas of the app roadmap, balancing customer value, strategic impact, technical dependencies and commercial outcomes.
Work day-to-day with engineering, design, data and editorial colleagues to take initiatives from discovery through development, release and iteration.
Help deliver experiences that make the FT more essential to customers' daily routines, including better navigation, discovery, personalisation, notifications, offline experiences and continuity across devices.
Explore opportunities to make FT journalism more engaging and useful through native mobile interactions and seamless experiences across text, audio, video, data and other formats.
Collaborate with teams responsible for identity, subscriptions and customer lifecycle to make the app a more effective platform for acquisition, engagement, retention and subscriber growth.
Establish clear success measures, use experimentation and customer feedback to inform decisions, and continuously optimise the experience.
Ensure that performance, accessibility, reliability and usability are treated as fundamental parts of the product experience.
Build mobile product expertise within the FT
Act as a source of specialist mobile product knowledge for colleagues across product, design and engineering.
Share best practices in app product management, including platform conventions, app store requirements, release management, mobile analytics and experimentation.
Help establish effective ways of working for developing and maintaining high-quality iOS and Android experiences.
Stay informed about developments in mobile technology, customer expectations and emerging product capabilities, identifying opportunities relevant to the FT.
About you
Essential experience and skills
Proven mobile app product management experience:
You have owned and delivered meaningful improvements to consumer-facing iOS and/or Android apps, ideally within products with significant scale, frequent usage or complex customer journeys.
Understanding of mobile technologies:
You have practical experience working with native and/or cross-platform development teams and understand the differences, opportunities and trade-offs between architectures. You don't need to be an engineer, but you can engage in technical discussions and understand the product implications of architectural decisions.
Knowledge of the mobile ecosystem:
You're familiar with Apple and Google's platform conventions, app store policies, submission and release processes, in-app purchases, push notifications, device capabilities and the considerations involved in delivering consistently high-quality app experiences.
Strong product management fundamentals:
You're experienced in customer discovery, defining problems and opportunities, prioritisation, roadmap management, experimentation and measuring product outcomes.
Proven delivery experience:
You've worked closely with cross-functional engineering and design teams to deliver products iteratively, navigate technical complexity and balance short-term improvements with longer-term investment.
Customer and commercial focus:
You use qualitative and quantitative evidence to understand customer needs, make decisions and evaluate success. You understand how product experience contributes to engagement, retention and commercial performance.
Collaborative and influential:
You're comfortable working across organisational boundaries, bringing different disciplines together and influencing decisions without relying on formal authority.
Comfortable with ambiguity:
You can operate effectively while technology choices, team structures and delivery approaches are evolving, helping turn strategic ambition into practical action.
Desirable experience
Experience working on subscription-based digital products, particularly in publishing, media, content or other habit-forming consumer services.
Experience developing products that combine native and web-based capabilities.
Experience with personalisation, content discovery, notifications, offline functionality or other features that drive regular app engagement.
Experience working with external development partners while retaining internal product ownership.
Experience helping organisations establish or mature their mobile product development practices.
What’s in it for you? Our benefits
Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available on the FT Careers website.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of the team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience and qualifications.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Senior Software Engineer to join
Cloud Signals
, the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product.
Cloud Signals owns:
Billing and usage metering:
turning product activity into accurate, auditable usage and billing data, including the integration of Fivetran and dbt billing into one consolidated system.
Vortex, our telemetry and event pipeline:
high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems.
The Notification System:
the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform.
Usage and admin reporting:
giving customers clear visibility into consumption as we move toward consumption-based pricing.
As a Senior engineer you’ll own major features and components of these systems from design to production. You’ll be a go-to technical voice on the team and help shape how we build.
Technologies You’ll Use
Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome)
Relational databases (PostgreSQL) and cloud data warehouses (Snowflake)
Event streaming and messaging systems (Kafka or similar)
AWS (plus exposure to GCP or Azure), Docker, and Kubernetes
Terraform for infrastructure as code
Datadog for observability, alerting, and on-call
Third-party billing and payment platforms, plus internal and public REST APIs
AI coding assistants and agents (e.g., Claude Code) as part of everyday development
What You’ll Do
Design, build, and run features across billing, usage metering, telemetry, and notifications, writing high-quality, well-tested code that holds up in production.
Own technical projects from start to finish: break down requirements, write design docs, estimate and plan the work, and see it through rollout.
Help deliver the Fivetran + dbt billing integration, with a focus on correct usage data, reliable pipelines, and smooth migrations.
Improve Vortex and the Notification System by onboarding new event types and use cases, making them more reliable, and lowering cost.
Work closely with Product, Finance, Data, and partner engineering teams, filling gaps in specs and prototyping to test ideas before you commit.
Take part in on-call, investigate and resolve production issues, contribute to postmortems, and improve alerting and runbooks.
Mentor early-career engineers, give thoughtful, constructive code reviews, and push for good engineering practices on the team.
Skills We’re Looking For
5+ years building and operating production software, with a passion for solving complex engineering problems
Strong experience designing and building backend services and APIs, with attention to correctness, reliability, and data integrity
Experience with distributed systems and event-driven architectures; exposure to streaming or messaging systems (e.g., Kafka) is a plus
Solid knowledge of relational databases and data modeling; experience with a cloud data warehouse such as Snowflake is a plus
Ability to independently lead the design of a feature or service to meet project requirements, and to spot and fix design flaws in existing systems
Hands-on experience with at least one major cloud provider (AWS preferred) and containerization (Docker, Kubernetes)
Familiarity with CI/CD, infrastructure as code (Terraform), and observability tools (Datadog, Grafana, or similar)
Experience with code reviews, testing, and troubleshooting, and with being on-call
Clear written and verbal communication, including writing design docs and working with cross-functional partners
Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals
Bonus Skills
Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe)
Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg)
Experience with notification or messaging platforms (email, in-app, webhooks)
Experience with data processing (ETL/ELT), dbt, or other modern data stack tools
Experience working on SaaS platforms at scale
#LI-IM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Senior Software Engineer to join
Cloud Signals
, the team behind the systems that measure, bill, and talk to our customers across the dbt platform and, more and more, the combined Fivetran + dbt product.
Cloud Signals owns:
Billing and usage metering:
turning product activity into accurate, auditable usage and billing data, including the integration of Fivetran and dbt billing into one consolidated system.
Vortex, our telemetry and event pipeline:
high-volume event ingestion that feeds the warehouse, product analytics, and downstream systems.
The Notification System:
the shared service that sends transactional and product notifications (email, in-app, Slack) for teams across the platform.
Usage and admin reporting:
giving customers clear visibility into consumption as we move toward consumption-based pricing.
As a Senior engineer you’ll own major features and components of these systems from design to production. You’ll be a go-to technical voice on the team and help shape how we build.
Technologies You’ll Use
Python and TypeScript for backend services and APIs (Rust, Go, or Java experience also welcome)
Relational databases (PostgreSQL) and cloud data warehouses (Snowflake)
Event streaming and messaging systems (Kafka or similar)
AWS (plus exposure to GCP or Azure), Docker, and Kubernetes
Terraform for infrastructure as code
Datadog for observability, alerting, and on-call
Third-party billing and payment platforms, plus internal and public REST APIs
AI coding assistants and agents (e.g., Claude Code) as part of everyday development
What You’ll Do
Design, build, and run features across billing, usage metering, telemetry, and notifications, writing high-quality, well-tested code that holds up in production.
Own technical projects from start to finish: break down requirements, write design docs, estimate and plan the work, and see it through rollout.
Help deliver the Fivetran + dbt billing integration, with a focus on correct usage data, reliable pipelines, and smooth migrations.
Improve Vortex and the Notification System by onboarding new event types and use cases, making them more reliable, and lowering cost.
Work closely with Product, Finance, Data, and partner engineering teams, filling gaps in specs and prototyping to test ideas before you commit.
Take part in on-call, investigate and resolve production issues, contribute to postmortems, and improve alerting and runbooks.
Mentor early-career engineers, give thoughtful, constructive code reviews, and push for good engineering practices on the team.
Skills We’re Looking For
5+ years building and operating production software, with a passion for solving complex engineering problems
Strong experience designing and building backend services and APIs, with attention to correctness, reliability, and data integrity
Experience with distributed systems and event-driven architectures; exposure to streaming or messaging systems (e.g., Kafka) is a plus
Solid knowledge of relational databases and data modeling; experience with a cloud data warehouse such as Snowflake is a plus
Ability to independently lead the design of a feature or service to meet project requirements, and to spot and fix design flaws in existing systems
Hands-on experience with at least one major cloud provider (AWS preferred) and containerization (Docker, Kubernetes)
Familiarity with CI/CD, infrastructure as code (Terraform), and observability tools (Datadog, Grafana, or similar)
Experience with code reviews, testing, and troubleshooting, and with being on-call
Clear written and verbal communication, including writing design docs and working with cross-functional partners
Fluency with AI code assistants and coding agents for building features, fixing bugs, testing, and investigation, and with conversational AI (Claude, ChatGPT, internal chatbots) for researching, writing, and reviewing SDLC artifacts like TDDs, PRDs, postmortems, test plans, and proposals
Bonus Skills
Experience with billing, metering, or usage-based pricing systems (e.g., Metronome, Stripe)
Experience building telemetry or analytics pipelines (e.g., Snowplow, Iceberg)
Experience with notification or messaging platforms (email, in-app, webhooks)
Experience with data processing (ETL/ELT), dbt, or other modern data stack tools
Experience working on SaaS platforms at scale
#LI-IM1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Dubai, United Arab Emirates; Must be based in Abu Dhabi; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Renton, Washington, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисLeipzig, Germany; Only inbound calls, no outbound calls, chats or emails required; This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location
ГибридToronto, ON
seniorUS - Headquarters - Maryland - Columbia; Available to provide leadership coverage for critical escalations outside standard business hours as needed, and to work across AMER, EMEA, and APJ time zones to support globally distributed teams
seniorSwitzerland (Remote); Must be located in Switzerland
seniorGB - Dundee, United Kingdom
География найма не уточнена
УдалённоBalance live training, program management, and strategic planning across time zones; Experience supporting multi-region sales organizations with cultural/time zone awareness; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities; APAC