Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Growth at Anthropic is about helping people discover what Claude can do and make it part of how they work, from someone's first session to an entire company rolling out Claude. We're a small design team working across all of Anthropic's products, on problems that often don't have established playbooks, because the products and the capabilities behind them change so quickly.
We drive growth by making the product itself better, favoring foundational changes and new product experiences over small optimizations. Our focus spans whatever most limits Anthropic's growth, and priorities can shift quickly.
As a senior Product Designer on Growth, you'll own how Claude grows with people who use it for their everyday work. You'll dig into why some people make Claude a habit and others don't, find the real bottlenecks, and lead the product changes that move them. You'll set the vision for this area, partner closely with product, engineering, and data science, and raise the quality bar for the designers around you.
We're looking for designers who thrive in ambiguity and pair sharp diagnostic judgment with exceptional craft. You form a clear point of view from messy signals, prototype quickly to test it, and drive alignment across teams to ship it. You use tools like Claude Code to explore ideas and push what's possible.
Key responsibilities
Own growth for how people use Claude in their everyday work, end to end, as your full-time focus
Diagnose what drives deep, habitual use and what blocks it, combining data, research, and hands-on time in the product
Set an opinionated vision for the area and turn it into a roadmap with your PM, engineering, and data science partners
Redesign core parts of the product to drive growth, from onboarding and first-run experiences to the everyday workflows people rely on most
Shape hypotheses and experiments, and judge results with a nuanced view of how we win, not just the topline metric
Deliver exceptionally crafted interactions and set the quality bar for your area
Drive alignment with partner teams whose work touches your area, connecting individual use to team and company adoption
Mentor other designers, and frame problems clearly enough that others can own them
Prototype and test ideas quickly with Claude Code and other AI tools
Minimum qualifications
A portfolio of shipped product design work that shows product vision and a high level of craft
Experience owning growth for a major product area end to end, including diagnosing problems and setting direction
Deep growth design experience in activation, onboarding, retention, engagement, or expansion, on a product at meaningful scale
Hands-on experience designing, launching, and interpreting experiments, and using them to make product decisions
Fluency with product analytics such as funnels, retention, and engagement
Proficiency with design, prototyping, and AI tools, such as Figma and Claude Code, and a habit of learning new tools to push what's possible
Strong collaboration and communication skills, with experience driving alignment across product, engineering, and data science
Preferred qualifications
Experience leading growth strategy across multiple teams or product areas
Experience designing enterprise/B2B SaaS, productivity, or collaboration tools
Experience with product-led growth, from a single user to a team to a company-wide rollout
Experience mentoring designers or shaping a design practice
Comfort querying data yourself with SQL or a similar tool
Experience prototyping with front-end code (e.g., HTML/CSS/JS)
Experience defining AI-powered workflows for yourself or your team
A clear point of view on when a product should ask for attention, and when it should stay out of the way
Passion for building safe, beneficial AI that helps people do their best work
Representative projects
Diagnose why some people make a product part of their daily work and others drift away, then lead the changes that close the gap
Redesign a core part of the product so people return to it more often and get more value each time
Set the vision for a product's first-run experience and lead it through experiments to a redesigned, permanent flow
Design the path from one person's daily use to their whole team adopting it
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls.
This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way.
This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe.
Responsibilities
Supplier onboarding
Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels
Validate supporting documents; set 1099-reportable and tax flags correctly
Confirm third-party risk and restricted-party screening before activation
Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding
Partner with TPRM and IA teams on control requirements and continuous process improvement
1099 annual reporting
Bank details and fraud prevention
Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks, etc.)
Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence
Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes)
Identify and escalate business-email-compromise attempts and other payment-fraud red flags
Data quality and maintenance
Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms
Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes
Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end
Own periodic vendor deactivation campaigns
Controls and audit
Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record
Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests
Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated
Flag any suspicious vendor set-up activity through the appropriate channels
Process, systems and improvement
Own vendor-master documentation, intake checklists, requester guidance and service levels
Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes
Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal
Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process
Minimum qualifications
7+ years in vendor master or AP operations with 3+ years of ownership
Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries
Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats
Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging
Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control
Led a vendor data cleanup, consolidation or ERP migration and can show the outcome
The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful
Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail
Preferred qualifications
Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform
SOX experience at a public company or one preparing to go public
Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company
Experience designing or reviewing ERP security roles with a systems team
Comfort using AI tools to automate validation, follow-ups and reporting
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Buffalo, United States
Keller Executive Search is recruiting an accomplished finance leader on behalf of our client. This permanent, full-time executive appointment offers the opportunity to lead the finance function, advise senior leadership and shape the financial strategy of an established organization.
The successful candidate will oversee financial planning and analysis, accounting, reporting, treasury and internal controls. They will combine technical financial expertise with commercial judgment, translating complex information into practical recommendations that support performance, investment decisions and sustainable growth.
This role is suited to a hands-on executive who can operate strategically while maintaining high standards of financial discipline and execution. It also offers meaningful scope for career progression based on the individual's experience and capabilities.
Key Responsibilities
Lead financial strategy, planning, budgeting, forecasting, reporting and performance analysis.
Advise senior leadership on financial performance, resource allocation, risk, investment decisions and growth opportunities.
Oversee accounting, financial reporting, treasury, cash flow, working capital and internal controls.
Maintain accurate and timely monthly, quarterly and annual financial reporting in accordance with US GAAP.
Develop management reporting, financial models, dashboards and performance metrics that support informed decision-making.
Partner with operational leaders to improve profitability, financial accountability and business performance.
Coordinate audit, tax and compliance activities with external professional advisers.
Improve finance systems, policies, processes and controls to support effective execution and future growth.
Evaluate business cases, capital requirements and strategic initiatives.
Build, lead and develop a high-performing finance team.
Requirements
Bachelor's degree in finance, accounting, business administration or a related discipline.
At least 10 years of progressive finance or accounting experience, including at least 5 years in senior finance leadership.
Demonstrated leadership across budgeting, forecasting, financial reporting, cash flow and internal controls.
Strong knowledge of US GAAP and standard financial governance practices.
Experience leading and developing finance teams.
Ability to advise senior executives and translate complex financial information into clear commercial recommendations.
Strong executive communication, analytical and stakeholder-management skills.
Authorization to work in the United States.
Preferred
CPA, CMA, MBA or another relevant advanced qualification.
Experience in an operationally complex or multi-site organization.
Experience improving ERP platforms, finance systems, reporting tools or planning processes.
Experience supporting investment evaluation, financing, mergers and acquisitions or other strategic transactions.
Experience spanning both corporate and operational finance.
Ideal Candidate Profile
The ideal candidate is a commercially minded finance executive who combines technical rigor with strategic judgment. They are collaborative, decisive and comfortable moving between enterprise-level priorities and the practical details required for reliable financial execution.
Benefits
$220,000-245,000 base salary (ideal range, with some flexibility
Annual incentive in addition to base salary
Flexible time off
Relocation assistance
Permanent, full-time executive appointment
Potential career progression
Agency statement
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Opportunity policy
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
This role is 100% remote and open to US-based candidates at this time.
YOUR IMPACT
Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion.
As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey.
This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively.
This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout.
ABOUT THE ROLE
- You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement.
- You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration.
- You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes.
- You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process.
- You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively.
- You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way.
- You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best.
ABOUT YOU
- You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range.
- You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment.
- You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business.
- You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice.
- You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience.
- You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting.
- You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision.
Who you’ll work with
- Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO
- Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO
- Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Buenos Aires
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Halter is heading to South America. Argentina and Uruguay are two of the most exciting cattle markets in the world, and we're starting from scratch: no customers, no pipeline and no local processes yet. That's exactly why this role matters.
As our first Revenue Operations Manager in region, you'll lay the foundations the whole market will grow on. That means working out how deals actually move from first conversation to installed customer, getting the market set up properly in Salesforce, and shaping local pricing and deal desk with our Global Pricing & Packaging Manager. You'll also bring our first sales hires up to speed and build the reporting that tells us how the launch is going. Once things are up and running, the job shifts to keeping the market on plan and helping it grow.
You'll sit in our Revenue Operations & Enablement team, reporting into Auckland, with plenty of room to make your own calls. You'll quickly become someone senior leaders lean on, not just in sales and customer, but in finance, supply chain and right across the business
WHAT YOUR DAY COULD LOOK LIKE
As we get set up, your tasks may look different to when the market is fully established. Initially, it could look like…
- Working out how a deal will realistically move from first conversation to installed customer in Argentina and Uruguay, and ensure our globalised funnel stages and handover processes align with what is needed in region.
- Setting up the market in Salesforce with our Ecosystem team, including territories, currency, quoting and reports.
- Working with our Global Pricing & Packaging Manager on local pricing and discount rules, taking currency and inflation into account
- Starting weekly pipeline reviews and forecast calls with the first sales hires, and agreeing what each stage means
- Training new sales team members on our tools and processes as they join
- Making sure launch and support are ready before the first customer signs, with our Customer Revenue Operations Manager
- Letting the team in New Zealand know what's different about this market and where our current approach needs to change
Then, once things are up and running your day could look like…
- Running pipeline reviews with sales leaders and checking deals and stages are accurate
- Looking into why conversion drops between stages and fixing the cause
- Building reports that give leadership a clear view of the market without them having to ask
- Supporting with the sales teams adoption of new tooling, or a feature that our Ecosystem team have just launched.
- Writing up what you've built so the next market launch has something to start from
- Feeding structured commercial intelligence back to HQ: what's working, what's not, what the market needs that our current playbook doesn't address
WHAT WE'RE LOOKING FOR
Your background matters less than how you work. You might have come from sales or business operations, consulting or a customer-facing role, or been the person at a startup who kept everything running.
You may have built something from scratch before, whether that's a new market, team or function. You can move quickly without leaving a mess behind, and you set things up for scale, with the intention of giving these processes away when they are operationalised.
You care about data quality and the processes that drive it. In a new market, the habits set in the first few months are the ones we live with for years, so getting it right early matters to you. When something doesn't look right (whether it’s numbers or a customer experience), you look into it, find the root cause, resolve it, and reviewed that the fix actually worked.
People come to you for your opinion. You'll be a trusted partner to senior leaders across sales and customer, and well beyond them too, including finance, supply chain and other key parts of the business. You form a clear view, back it up with data, and help people make better decisions.
You're comfortable working autonomously, a long way from the rest of the team. Auckland is many hours ahead, so you'll sometimes need to make calls on your own from first principles.
You communicate clearly in Spanish and English with everyone from Territory Managers on farm to our Vice President of Sales, and you're happy to be direct.
YOU'LL CRUSH THIS ROLE IF YOU
- Enjoy starting from nothing. There's no funnel, data or habits yet, and you find that exciting
- Set things up to scale. What you build should work at 10 customers and at 10,000
- Hold people to the plan. You'll push back when execution drifts from it
- Spot where revenue is slipping before it shows up clearly in the data
- Get good habits in early. It's much easier than fixing bad ones later
- Share what you're learning. You give the team in New Zealand clear, useful insight about the market
- Write things down. You document as you go so others can reuse your work
- Already use AI day to day and keep looking for new ways it can help
- Can influence people you don't manage. A lot of what you need sits with other teams, so you get things done through relationships and good insight
BONUS POINTS IF
- You've launched a new market, region or business unit for a scaling company
- You've worked in agriculture, ag-tech, SaaS, or hardware-led businesses where the sales motion is complex
- You've operated in a multi-market or remote-from-headquarters setup before
- You've worked with pricing or deal approvals in a high-inflation or multi-currency environment
OUR BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Buenos Aires
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
Halter is changing the face of pasture-based ranching globally. Our product is complex, it sits at the intersection of hardware, software, animal behaviour, and real ranch operations, and the people who represent it need to know it inside out. You'll be part of the team that makes sure that's always true.
Every customer-facing hire across Support, Onboarding, and GTM goes through a program your team owns, and your job doesn't stop there. You'll own their ongoing product knowledge too, making sure that as Halter evolves, so does the capability of the people representing it. You'll build the content, run the sessions, assess competency, and stay close enough to the teams you support that you always know where the gaps are. Your job is to make sure our customer-facing people know the Halter product so well that every rancher and their animals get the best experience possible.
If you genuinely believe that how you train your people is how you treat your customers, and you want to own that at one of the most exciting and innovative companies in agtech, this role is for you.
WHAT YOUR DAY COULD LOOK LIKE
Build & Run the new starter training programme: A program covering all new customer-facing hires across Onboarding, Support, and GTM, including camps out on customer farms and at our R&D ranches. You need to be comfortable around cows. Like, actually comfortable.
Own the seasonal training calendar: As ranching seasons change, so does what our teams need to know. You'll make sure the training program keeps pace, so our people are always ready for what's happening on farm.
Build training content: Writing modules, building assessments and tests across the full product suite, from collar behavior to virtual fencing to app workflows.
Get ahead of new product: Working with Product and Product Marketing ahead of releases so the training is ready when the product goes live, not after.
Own the ongoing education: Making sure that as the product evolves, the teams' knowledge evolves with it. New features don't just get trained once and forgotten.
Work with Customer Enablement: Staying close to what ranchers are asking and struggling with, and making sure our internal teams are more across the product as than the ranchers using it every day.
Run competency assessments: With both new starters and existing team members, testing where they're at, and giving them straight feedback on where they're strong and where they need more reps.
Stay close to the teams: Sitting in on support calls, joining ranch visits, talking to team leads, and figuring out where knowledge is actually breaking down, then feeding that back into the program.
Keep the learning pathways current: Maintaining content and assessments as the product evolves. Outdated training is worse than no training.
Use AI to make the human parts better. Figuring out where AI can handle the baseline so your time goes on the things that actually need a person.
THIS COULD BE FOR YOU IF
- People are better for having been taught by you. You hold a room and make things click.
- You love the craft of teaching. You notice where someone's getting stuck and you adapt.
- You care about the impact on our customers, not just the programme.
- You're sharp on project management. You're running a training calendar across multiple teams and nothing slips.
- You're detail-driven. Your content is accurate, well-structured, and clearly thought through.
- You're a strong cross-functional collaborator. You'll be embedded across Support, Onboarding, GTM, Product, and Product Marketing and you build trust fast.
- You can turn a complex product workflow into training content people can actually use, in writing and in person.
- You're genuinely curious about how the product works and you chase the detail.
- You have an AI-first mindset and you're curious about how to use it to make training smarter.
- You're comfortable on ranch and around livestock. This is a hands-on role and you'll be getting out there regularly.
- You have a genuine interest in ranching and agtech. Our product touches hardware, software, animal behaviour, and farm operations and you need to find that interesting.
- You get stuff done.
BONUS SKILLS YOU COULD BRING
- Experience working alongside Support, Onboarding, Customer Success, or field-based GTM teams.
- Experience building training collateral, written guides, assessments, short videos, or visual explainers.
- Familiarity with adult learning principles.
- Comfort using data to spot where knowledge gaps are showing up.
- Experience in or exposure to agtech, farming, or complex technical products.
OUR BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
OUR OFFICE FIRST APPROACH
There's a reason you visit your friends in person, live with your family and don't do dinners over Zoom. Humans are wired for connection. We believe a world-class, in-person office culture is the best way for high-performing teams.
Being office first is a core pillar of our culture. We believe in-person connections are key to driving your own growth, learning, impact, and building genuine long-lasting relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful and aligned work. We don't like having heaps of rules or policies, but this means having strong, trusted relationships is critical.
We're office first, not office only. This means working from the office everyday is our default setting, but we flex when we need to. We have a high-trust culture, so everyone is trusted to do what's best for Halter.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
This role is open to MBA students graduating in spring 2027.
WHAT YOU’LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world. You’ll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers’ executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer’s working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU’LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You’ve been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a RevOps Systems Architect to design and build the systems behind a modern, AI-powered go-to-market engine. This isn’t a Salesforce admin role, and it isn’t a support function. You’ll be the technical owner of how our GTM stack fits together: Salesforce at the core, surrounded by the data, enrichment, engagement, billing, and AI tools our revenue teams depend on.
You’ll operate as an architect and a hands-on builder. You’ll set the technical direction for our CRM and GTM tooling, then ship it yourself with Flows, Apex, SQL, and custom services, including Salesforce MCP servers and AI tooling that make our CRM a first-class participant in AI-driven workflows. For larger efforts, you’ll partner with our engineering team, scoping, designing, and delivering together as a technical peer.
In this role, you will:
- Own the architecture of our GTM systems: the Salesforce object model and data architecture, how data moves between Salesforce and the rest of the stack, and the standards that keep it all healthy and scalable.
- Design and build integrations between Salesforce and adjacent tools (data warehouse, enrichment, sales engagement, billing/CPQ, internal apps), choosing the right tool for each problem, whether that’s native Salesforce, Apex, middleware, or custom services.
- Build and maintain automations using Flows, Apex, and custom services that power GTM processes end to end, with a bias toward solutions that are intelligent, observable, and maintainable.
- Develop and maintain Salesforce MCP servers and AI agents that extend CRM functionality into AI-powered workflows, and define how AI fits into our revenue operations over time.
- Design and own SQL-based data pipelines that feed dashboards and revenue reporting, making sure the numbers leadership relies on are trustworthy and traceable to source.
- Translate ambiguous business problems into clear technical strategy, from stakeholder conversation through design, build, rollout, and adoption.
- Raise the bar for the team: establish best practices for change management, testing, documentation, and technical debt, and mentor teammates on systems thinking.
- Partner with leaders across Sales, Marketing, Customer Success, Finance, and Engineering to prioritize the systems work with the highest business impact.
REQUIREMENTS
- 8+ years in Salesforce administration and development, with a track record of owning a complex, high-growth org and its architecture, not just maintaining it.
- Strong Apex skills: you can design, build, debug, and maintain triggers, custom logic, and integrations independently, and you know when not to write code.
- Demonstrated experience integrating Salesforce with other systems via APIs, middleware, or custom services, and designing for failure modes, data integrity, and scale.
- SQL proficiency: you decompose ambiguous questions into well-structured queries and are comfortable with complex joins, aggregations, and pipeline logic.
- A systems mindset: you can hold an end-to-end GTM process in your head, trace a field from origin through every downstream dependency, and anticipate what breaks when something changes.
- Strong judgment and ownership: you scope problems yourself, make sound build-vs-buy and architecture calls, and drive projects to completion with little direction.
- Clear communicator who can explain tradeoffs to both technical and non-technical stakeholders and earn trust across teams.
- Excited by AI-native systems and curious about where Salesforce, MCP, and AI agents intersect. You’re already experimenting in this space.
Bonus:
- Familiarity with dbt or modern data transformation tooling.
- Experience with BI tools such as Sigma or Looker.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York, United States
Opportunity
Brunswick Group is seeking an experienced Executive to join our fast-paced New York office.
At Brunswick, we work on the issues that define industries and shape the future of business. In this role, you’ll be part of a high-performing team advising leaders at many of the world’s most influential organizations. This is a role for a self-starter who thrives in a fast-paced environment, brings intellectual rigor and creativity to complex challenges, and is driven to deliver outstanding results. If you want to help navigate moments that matter most to global clients — from M&A and crisis to corporate positioning and reputation — Brunswick offers a platform unlike any other in our industry.
This role will be part of our next Executive cohort with a February 2027 start date.
About the Role
Client Contribution & Handling
Draft press releases, Q&As and key message documents
Show an ongoing interest in and grasp of media and market intelligence, and share that with clients and teams appropriately
Leverage in-house AI tools and other resources to manage workload and keep deliverables on track, on time and of the highest quality
Contribute to brainstorms and pitch preparation
Think on a strategic and tactical level about client issues and account development
Deliver ideas, direction and content to the account team
Produce high quality client account deliverables that showcase the expertise, thinking, judgement and research behind our recommendations and strategic advice
Develop a strong working relationship with internal and external clients and earn their trust
Contribution to the Firm
Establish and maintain strong client and internal relationships, ensuring high-quality deliverables and responsiveness across multiple time-sensitive engagements
Draw insights and opportunities from your personal and professional networks and leverage that knowledge appropriately on behalf of the Firm and our clients
Participate in and contribute to training sessions where appropriate and take advantage of the learning and engagement opportunities when available
Teamwork and Collaborative Approach
Act as the “eyes and the ears” of the team
Share ideas, knowledge and recommendations with the wider team
Earn the respect of their peers/colleagues and treat people with respect
Communication Skills – Engagement with Media and Other Audiences
Prepare detailed reporter backgrounders and curate media lists to enhance our clients' media presence
Identify and assess media and visibility opportunities that can elevate our clients' profiles
What We're Looking For
At Brunswick, we seek smart and curious individuals dedicated to learning and growth. We value potential, strong work ethic, sound judgement and excellent written and verbal communication skills.
Standout Executive candidates demonstrate:
1-3 years of relevant work experience; corporate communications or agency experience a plus
Excellent written and verbal communication skills
Keen interest in the capital markets and other critical issues that impact U.S. public companies and larger privately held entities
Problem-solving and client service mentality
Entrepreneurial and collaborative spirit
Ability to multitask and prioritize in a high-performance environment
Ability to think strategically and creatively
Exhibit discretion with confidential client matters
International work/academic experience a plus
Knowledge of Factiva, Bloomberg and other research resources a plus
Why Join Us
Joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.
The successful applicant will be eligible for the following compensation and benefits package:
Base Pay:
The annual base compensation range for this role is $70,000-80,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.
Bonus Eligibility:
Annual discretionary bonus contingent upon individual and firm-wide performance.
Benefits:
Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.
Office Policy:
At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.
The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email
americasaccommodations@brunswickgroup.com
.
About Brunswick's New York Office
Brunswick’s New York Office is the largest of the firm’s six offices in the Americas. The office is home to approximately 250 colleagues working across the full range of Brunswick’s sector and practice groups, as well as our Insight, Digital and Creative teams.
Located in the heart of one of the world’s leading capital markets centers, Brunswick’s New York office serves as a global center of excellence for our Financial Institutions sector team – which advises leading banks, asset managers and insurers on a wide array of critical issues from corporate positioning to litigation and crisis – and our Financial practice – which advises clients across industries on M&A transactions, shareholder activism, investor relations and financial communications, IPOs, restructurings and ESG.
Our newly renovated and expanded space encompasses the 24th and 25th floors in the Grace Building on Bryant Park and serves as a convening space for Brunswick’s global colleagues, clients, media and other members of the business, political and social communities.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: APAC
About ConsenSys
Consensys Incorporated is an independent blockchain infrastructure company, spun out of Consensys Software Inc — one of the world's leading blockchain technology companies and the primary development organization behind the Ethereum ecosystem.
We build and operate neutral, enterprise-grade blockchain infrastructure that connects banks, asset managers, custodians, and financial market infrastructures to digital asset networks, meeting the non-negotiable standards of institutional finance: privacy, scalability, resilience, security, and regulatory readiness.
Headquartered in Miami, Florida, and operating across the US, Europe, and Australia, Consensys Incorporated launched as an independent entity in September 2026 and is building the team to match its ambition.
Why this role exists?
Our infrastructure is being built from the ground up — observability, deployment tooling, incident management and the systems that keep everything running reliably. We’re looking for someone early in their DevOps career who wants to learn by working on real code and infrastructure, alongside a small team of experienced engineers.
You’ll get hands-on experience across the full operational stack: deploying services, improving monitoring, automating repetitive work, troubleshooting issues and gradually taking ownership of more as you grow.
Your job is simple: learn quickly, ask good questions, build things properly, and become someone the team can rely on.
What you’ll do
- Help build and improve our code, infrastructure and process to make our java developers go faster
- Help build cloud deployment solutions for AWS and Azure
- Implement and support CI/CD pipelines in Github Actions
- Setup monitoring and tracking tools to support developer teams
- On a daily basis you will be part of an agile, often multinational scrum team delivering high standard production software
Would be great if you brought this to the role
- Tertiary qualification in Computer Science or related discipline
- Teamwork, flexibility, initiative, communication and organization
- Willingness to constantly learn & improve, challenging yourself to stay at the top of your game
- Ability to bring back any learning and advocate for or implement improvements to troubleshooting documentation or software
- Ability to debug, optimize code, and automate routine tasks
- Experience in Systems Engineering on Linux/Unix Systems
- Excellent verbal and written communication in English
Bonus points for
- Experience with Kubernetes
- Experience with a cloud environments such as AWS, Azure or Google Cloud
- Experience with automation systems like Ansible, Chef or equivalent
- Understanding of blockchain technology, especially Ethereum
Don't check all of the boxes? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
Working at Consensys
We are a fully remote, globally distributed company. We hire the best people wherever they are, work asynchronously, and judge each other on impact rather than hours or location. We offer competitive compensation, meaningful equity, and the chance to work on genuinely open source software at the frontier of web3.
Consensys is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees.
Location: San Francisco, California, United States
Opportunity
Brunswick Group is seeking an experienced Executive to join our fast-paced San Francisco office.
At Brunswick, we work on the issues that define industries and shape the future of business. In this role, you’ll be part of a high-performing team advising leaders at many of the world’s most influential organizations. This is a role for a self-starter who thrives in a fast-paced environment, brings intellectual rigor and creativity to complex challenges, and is driven to deliver outstanding results. If you want to help navigate moments that matter most to global clients — from M&A and crisis to corporate positioning and reputation — Brunswick offers a platform unlike any other in our industry.
This role will be part of our next Executive cohort with a February 2027 start date.
About the Role
Client Contribution & Handling
Draft press releases, Q&As and key message documents
Show an ongoing interest in and grasp of media and market intelligence, and share that with clients and teams appropriately
Leverage in-house AI tools and other resources to manage workload and keep deliverables on track, on time and of the highest quality
Contribute to brainstorms and pitch preparation
Think on a strategic and tactical level about client issues and account development
Deliver ideas, direction and content to the account team
Produce high quality client account deliverables that showcase the expertise, thinking, judgement and research behind our recommendations and strategic advice
Develop a strong working relationship with internal and external clients and earn their trust
Contribution to the Firm
Establish and maintain strong client and internal relationships, ensuring high-quality deliverables and responsiveness across multiple time-sensitive engagements
Draw insights and opportunities from your personal and professional networks and leverage that knowledge appropriately on behalf of the Firm and our clients
Participate in and contribute to training sessions where appropriate and take advantage of the learning and engagement opportunities when available
Teamwork and Collaborative Approach
Act as the “eyes and the ears” of the team
Share ideas, knowledge and recommendations with the wider team
Earn the respect of their peers/colleagues and treat people with respect
Communication Skills – Engagement with Media and Other Audiences
Prepare detailed reporter backgrounders and curate media lists to enhance our clients' media presence
Identify and assess media and visibility opportunities that can elevate our clients' profiles
What We're Looking For
At Brunswick, we seek smart and curious individuals dedicated to learning and growth. We value potential, strong work ethic, sound judgement and excellent written and verbal communication skills.
Standout Executive candidates demonstrate:
1-3 years of relevant work experience; corporate communications or agency experience a plus
Excellent written and verbal communication skills
Keen interest in the capital markets and other critical issues that impact U.S. public companies and larger privately held entities
Problem-solving and client service mentality
Entrepreneurial and collaborative spirit
Ability to multitask and prioritize in a high-performance environment
Ability to think strategically and creatively
Exhibit discretion with confidential client matters
International work/academic experience a plus
Knowledge of Factiva, Bloomberg and other research resources a plus
Why Join Us
Joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.
The successful applicant will be eligible for the following compensation and benefits package:
Base Pay:
The annual base compensation range for this role is $70,000-80,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.
Bonus Eligibility:
Annual discretionary bonus contingent upon individual and firm-wide performance.
Benefits:
Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.
Office Policy:
At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.
The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email
americasaccommodations@brunswickgroup.com
.
About Brunswick's New York Office
Brunswick’s New York Office is the largest of the firm’s six offices in the Americas. The office is home to approximately 250 colleagues working across the full range of Brunswick’s sector and practice groups, as well as our Insight, Digital and Creative teams.
Located in the heart of one of the world’s leading capital markets centers, Brunswick’s New York office serves as a global center of excellence for our Financial Institutions sector team – which advises leading banks, asset managers and insurers on a wide array of critical issues from corporate positioning to litigation and crisis – and our Financial practice – which advises clients across industries on M&A transactions, shareholder activism, investor relations and financial communications, IPOs, restructurings and ESG.
Our newly renovated and expanded space encompasses the 24th and 25th floors in the Grace Building on Bryant Park and serves as a convening space for Brunswick’s global colleagues, clients, media and other members of the business, political and social communities.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Chicago, Illinois, United States
Opportunity
Brunswick Group is seeking an experienced Executive to join our fast-paced and growing Chicago office.
At Brunswick, we work on the issues that define industries and shape the future of business. In this role, you’ll be part of a high-performing team advising leaders at many of the world’s most influential organizations. This is a role for a self-starter who thrives in a fast-paced environment, brings intellectual rigor and creativity to complex challenges, and is driven to deliver outstanding results. If you want to help navigate moments that matter most to global clients — from M&A and crisis to corporate positioning and reputation — Brunswick offers a platform unlike any other in our industry.
This role will be part of our next Executive cohort with a February 2027 start date.
About the Role
Client Contribution & Handling
Draft press releases, Q&As and key message documents
Show an ongoing interest in and grasp of media and market intelligence, and share that with clients and teams appropriately
Leverage in-house AI tools and other resources to manage workload and keep deliverables on track, on time and of the highest quality
Contribute to brainstorms and pitch preparation
Think on a strategic and tactical level about client issues and account development
Deliver ideas, direction and content to the account team
Produce high quality client account deliverables that showcase the expertise, thinking, judgement and research behind our recommendations and strategic advice
Develop a strong working relationship with internal and external clients and earn their trust
Contribution to the Firm
Establish and maintain strong client and internal relationships, ensuring high-quality deliverables and responsiveness across multiple time-sensitive engagements
Draw insights and opportunities from your personal and professional networks and leverage that knowledge appropriately on behalf of the Firm and our clients
Participate in and contribute to training sessions where appropriate and take advantage of the learning and engagement opportunities when available
Teamwork and Collaborative Approach
Act as the “eyes and the ears” of the team
Share ideas, knowledge and recommendations with the wider team
Earn the respect of their peers/colleagues and treat people with respect
Communication Skills – Engagement with Media and Other Audiences
Prepare detailed reporter backgrounders and curate media lists to enhance our clients' media presence
Identify and assess media and visibility opportunities that can elevate our clients' profiles
What We're Looking For
At Brunswick, we seek smart and curious individuals dedicated to learning and growth. We value potential, strong work ethic, sound judgement and excellent written and verbal communication skills.
Standout Executive candidates demonstrate:
1-3 years of relevant work experience; corporate communications or agency experience a plus
Excellent written and verbal communication skills
Keen interest in the capital markets and other critical issues that impact U.S. public companies and larger privately held entities
Problem-solving and client service mentality
Entrepreneurial and collaborative spirit
Ability to multitask and prioritize in a high-performance environment
Ability to think strategically and creatively
Exhibit discretion with confidential client matters
International work/academic experience a plus
Knowledge of Factiva, Bloomberg and other research resources a plus
Why Join Us
Joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.
The successful applicant will be eligible for the following compensation and benefits package:
Base Pay:
The annual base compensation range for this role is $70,000-80,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.
Bonus Eligibility:
Annual discretionary bonus contingent upon individual and firm-wide performance.
Benefits:
Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.
Office Policy:
At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.
The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email
americasaccommodations@brunswickgroup.com
.
About Brunswick's Chicago Office
Brunswick’s Chicago office is one of the fastest growing in our global network. Founded in 2017, the office has expanded from four to 45 professionals and serves as the home base for some of our highest profile client work in the region.
Chicago acts as a key hub within the firm’s Americas network, bringing together Brunswick’s capabilities across our sector and practice groups and offering distinctive expertise in the consumer industries sector. The team counsels leading global brands on corporate positioning, reputation management, crisis response, and financial communications, helping clients navigate complex issues and moments of change. With ambitions to continue growing our client base in Chicago and the Midwest, new team members play a vital role in helping us achieve our growth plans and scaling the office.
Our newly renovated and expanded space at 300 N. LaSalle overlooking the Chicago River offers unbeatable views of downtown and an open and modern workspace ideal for team collaboration and knowledge sharing.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Dallas, Texas, United States
The Opportunity
Brunswick Group is seeking an experienced Executive to join our fast-paced Dallas office.
At Brunswick, we work on the issues that define industries and shape the future of business. In this role, you’ll be part of a high-performing team advising leaders at many of the world’s most influential organizations. This is a role for a self-starter who thrives in a fast-paced environment, brings intellectual rigor and creativity to complex challenges, and is driven to deliver outstanding results. If you want to help navigate moments that matter most to global clients — from M&A and crisis to corporate positioning and reputation — Brunswick offers a platform unlike any other in our industry.
This role will be part of our next Executive cohort with a February 2027 start date.
About the Role
Client Contribution & Handling
Draft press releases, Q&As and key message documents
Show an ongoing interest in and grasp of media and market intelligence, and share that with clients and teams appropriately
Leverage in-house AI tools and other resources to manage workload and keep deliverables on track, on time and of the highest quality
Contribute to brainstorms and pitch preparation
Think on a strategic and tactical level about client issues and account development
Deliver ideas, direction and content to the account team
Produce high quality client account deliverables that showcase the expertise, thinking, judgement and research behind our recommendations and strategic advice
Develop a strong working relationship with internal and external clients and earn their trust
Contribution to the Firm
Establish and maintain strong client and internal relationships, ensuring high-quality deliverables and responsiveness across multiple time-sensitive engagements
Draw insights and opportunities from your personal and professional networks and leverage that knowledge appropriately on behalf of the Firm and our clients
Participate in and contribute to training sessions where appropriate and take advantage of the learning and engagement opportunities when available
Teamwork and Collaborative Approach
Act as the “eyes and the ears” of the team
Share ideas, knowledge and recommendations with the wider team
Earn the respect of their peers/colleagues and treat people with respect
Communication Skills – Engagement with Media and Other Audiences
Prepare detailed reporter backgrounders and curate media lists to enhance our clients' media presence
Identify and assess media and visibility opportunities that can elevate our clients' profiles
What We're Looking For
At Brunswick, we seek smart and curious individuals dedicated to learning and growth. We value potential, strong work ethic, sound judgement and excellent written and verbal communication skills.
Standout Executive candidates demonstrate:
1-3 years of relevant work experience; corporate communications or agency experience a plus
Excellent written and verbal communication skills
Keen interest in the capital markets and other critical issues that impact U.S. public companies and larger privately held entities
Problem-solving and client service mentality
Entrepreneurial and collaborative spirit
Ability to multitask and prioritize in a high-performance environment
Ability to think strategically and creatively
Exhibit discretion with confidential client matters
International work/academic experience a plus
Knowledge of Factiva, Bloomberg and other research resources a plus
Why Join Us
Joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.
The successful applicant will be eligible for the following compensation and benefits package:
Base Pay:
The annual base compensation range for this role is $70,000-80,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.
Bonus Eligibility:
Annual discretionary bonus contingent upon individual and firm-wide performance.
Benefits:
Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.
Office Policy:
At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.
The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email
americasaccommodations@brunswickgroup.com
.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Washington, District of Columbia, United States
Opportunity
Brunswick Group is seeking an experienced Executive to join our fast-paced Washington, D.C. office.
At Brunswick, we work on the issues that define industries and shape the future of business. In this role, you’ll be part of a high-performing team advising leaders at many of the world’s most influential organizations. This is a role for a self-starter who thrives in a fast-paced environment, brings intellectual rigor and creativity to complex challenges, and is driven to deliver outstanding results. If you want to help navigate moments that matter most to global clients — from M&A and crisis to corporate positioning and reputation — Brunswick offers a platform unlike any other in our industry.
This role will be part of our next Executive cohort with a February 2027 start date.
About the Role
Client Contribution & Handling
Draft press releases, Q&As and key message documents
Show an ongoing interest in and grasp of media and market intelligence, and share that with clients and teams appropriately
Leverage in-house AI tools and other resources to manage workload and keep deliverables on track, on time and of the highest quality
Contribute to brainstorms and pitch preparation
Think on a strategic and tactical level about client issues and account development
Deliver ideas, direction and content to the account team
Produce high quality client account deliverables that showcase the expertise, thinking, judgement and research behind our recommendations and strategic advice
Develop a strong working relationship with internal and external clients and earn their trust
Contribution to the Firm
Establish and maintain strong client and internal relationships, ensuring high-quality deliverables and responsiveness across multiple time-sensitive engagements
Draw insights and opportunities from your personal and professional networks and leverage that knowledge appropriately on behalf of the Firm and our clients
Participate in and contribute to training sessions where appropriate and take advantage of the learning and engagement opportunities when available
Teamwork and Collaborative Approach
Act as the “eyes and the ears” of the team
Share ideas, knowledge and recommendations with the wider team
Earn the respect of their peers/colleagues and treat people with respect
Communication Skills – Engagement with Media and Other Audiences
Prepare detailed reporter backgrounders and curate media lists to enhance our clients' media presence
Identify and assess media and visibility opportunities that can elevate our clients' profiles
What We're Looking For
At Brunswick, we seek smart and curious individuals dedicated to learning and growth. We value potential, strong work ethic, sound judgement and excellent written and verbal communication skills.
Standout Executive candidates demonstrate:
1-3 years of relevant work experience; corporate communications or agency experience a plus
Excellent written and verbal communication skills
Keen interest in the capital markets and other critical issues that impact U.S. public companies and larger privately held entities
Problem-solving and client service mentality
Entrepreneurial and collaborative spirit
Ability to multitask and prioritize in a high-performance environment
Ability to think strategically and creatively
Exhibit discretion with confidential client matters
International work/academic experience a plus
Knowledge of Factiva, Bloomberg and other research resources a plus
Why Join Us
Joining Brunswick unlocks a range of exceptional employee benefits to support your financial future, health and wellness, family and community and continuous professional development.
The successful applicant will be eligible for the following compensation and benefits package:
Base Pay:
The annual base compensation range for this role is $70,000-80,000. The base pay offered will be determined by factors including experience, skills, training, office location, certifications, and education.
Bonus Eligibility:
Annual discretionary bonus contingent upon individual and firm-wide performance.
Benefits:
Medical, Dental, and Vision insurance. Disability insurance. Employee assistance program. Flexible spending account. Health savings account. Life insurance. Commuter Benefits. Generous Paid Time Off: 25 vacation days and 10 days sick leave, as well as 11 paid company holidays. Firm-sponsored 401(k) Plan with 3% automatic company contribution of base and bonus with an additional 1.5% profit share– immediate vesting. Career training and development opportunities. Employee discounts.
Office Policy:
At Brunswick, our work is a craft that thrives in teaching environments – whether in our offices or on-site with clients – through real-time observation, collaboration, human connection, clear guidance and by challenging one another to keep getting better. Our policy is that our team members are in person – either in the office or on-site with clients – at least four days each week.
The firm will provide reasonable accommodation to qualified applicants or employees, as defined by applicable law. In addition to the application, the process may include virtual and in-person interviews, as well as an assessment, which may be timed. To request an accommodation during our application and hiring process, email
americasaccommodations@brunswickgroup.com
.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with highly sensitive information and critical business workflows, making security fundamental to everything we build. We’re looking for a Director of Detection and Response to build and lead the team that identifies threats, responds decisively to incidents, and turns what we learn into stronger defenses.
You will own Harvey’s Detection and Response strategy, technical direction, and operational readiness across our production platform and corporate environment. Working with the CISO and leaders across Engineering, Infrastructure, IT, Legal, and Customer Trust, you’ll translate business risk into a focused program that protects customer data and enables Harvey to move quickly with confidence.
This is a technical leadership role for someone who can build an exceptional team, earn the trust of senior engineers, and bring clarity to high-stakes situations. You’ll develop a function that scales through software, automation, and strong partnerships, while staying close enough to the work to challenge detection designs and guide complex investigations.
WHAT YOU'LL DO
- Build and lead the organization. Hire and develop detection engineers, incident responders, and technical leaders; establish clear ownership and a culture of curiosity, sound judgment, and continuous learning. Own the roadmap, staffing plan, and investment decisions.
- Own incident response and crisis readiness. Lead Harvey’s response to major security incidents, coordinating investigation, containment, recovery, and executive communication. Build clear severity criteria, escalation paths, playbooks, and sustainable 24/7 coverage for critical threats; develop incident commanders and cross-functional responders through exercises.
- Build detection as an engineering capability. Set the technical direction for telemetry, detection pipelines, forensic tooling, and response automation across cloud, endpoint, identity, SaaS, and application environments. Apply software engineering practices to test detections, improve signal quality, and reduce manual work; evaluate AI-assisted investigation with measurable quality and appropriate human oversight.
- Focus defenses on meaningful threats. Use threat intelligence, hunting, and an attacker’s perspective to prioritize scenarios that matter to Harvey, including account compromise, data theft, insider risk, privileged-access abuse, and abuse of AI-enabled workflows. Partner with offensive security and platform owners to validate coverage and close blind spots.
- Make response a company capability. Partner with Engineering, IT, Legal, Privacy, Communications, and Customer Trust on sensitive investigations and crisis decisions. Establish clear escalation and decision authority, preserve evidence, and provide accurate findings to support Legal-led notification and disclosure decisions. Prepare cross-functional responders to contribute when incidents require broader support.
- Turn incidents into lasting improvements. Drive blameless reviews and ensure corrective actions have owners, deadlines, and verified outcomes. Measure detection coverage, time to detect and contain, recurring failure modes, and responder workload, and use those results to guide investments and reduce customer impact.
WHAT YOU HAVE
- Experience building and leading Detection and Response, incident response, or security engineering teams in a technology company with complex production systems. A record of hiring strong engineers, developing technical leaders, and scaling both the team and its operating model.
- Deep incident response experience and demonstrated judgment during serious security events. You can lead investigations with incomplete information, make timely containment decisions, and communicate clearly with executives, engineers, and business partners. You bring composure, integrity, and discretion to sensitive investigations and decisions under scrutiny.
- Strong technical foundations in cloud infrastructure, operating systems, networking, identity, and attacker tradecraft, with depth in detection engineering, threat hunting, or digital forensics. You understand how to investigate across corporate and production environments.
- An engineering approach to security operations, backed by experience building detection platforms, investigation tools, or response automation. You can evaluate architecture and code, guide senior engineers, and make practical decisions about what to build, buy, or retire.
- The ability to turn business risk into a focused strategy and deliver it through influence and partnership. You balance urgent response with long-term engineering work and build a demanding, supportive environment where people can do their best work.
Experience protecting enterprise SaaS, sensitive customer data, or AI/ML environments is especially valuable, as is experience investigating insider threats, partnering on privileged-access governance, or leading response under regulatory and public scrutiny.
At Harvey, you’ll shape how an AI company detects and responds to threats as its products and customers evolve. Your team’s work will directly protect customer trust and help make security a durable foundation for the business.
COMPENSATION
$280,000 - $385,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Boston, MA
Workplace: Remote
We are hiring a field-based Provider Partnerships Manager who thrives on building relationships in medical settings, driving growth, and helping practices connect their patients to timely psychiatric care. This role blends new business prospecting with account ownership and field engagement. You will build relationships with medical practices and health systems in your territory, educate providers and supporting staff on Talkiatry’s services, support referral success, and grow adoption over time. This is a quota-carrying, field-forward role (approximately 75% territory travel) designed for someone who loves meeting providers in person, growing partnerships, and owning market success.
The Ideal Candidate:
You’re ambitious and thrive in dynamic environments. You seek opportunities to take ownership, move fast, and see the direct impact of your work. You’re driven by purpose, motivated by helping providers connect patients to the care they need, and you bring a builder’s mindset to every relationship, opportunity, and challenge.
You’re a collaborative, people person who draws energy from being in the field and building relationships. Sitting behind a desk and living in spreadsheets drains you; building trust with clinicians and staff motivates you. You’re equally at home nurturing relationships and driving results. You’re competitive in the best way, motivated by growth, inspired by goals, and proud to be accountable for outcomes.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
You will:
- Build and strengthen relationships with physicians, practice administrators, clinical leaders, and referral teams
- Prospect and convert new medical practices into ongoing referral partners
- Manage and grow a book of existing accounts, increasing referral volume and provider satisfaction
- Execute strategic territory plans to hit and exceed referral growth and provider retention targets
- Lead in-office visits, practice presentations, lunch-and-learns, and community outreach
- Establish workflows, troubleshoot barriers, and ensure smooth referral processes
- Maintain accurate and timely account activity in CRM (HubSpot)
- Represent Talkiatry at industry events, community partnerships, and relevant health system functions
You are:
- Ambitious, self-driven, and motivated by results
- Emotionally intelligent, collaborative and able to connect authentically with diverse stakeholders
- A natural relationship-builder who thrives in the field and enjoys face-to-face engagement
- Competitive and goal-oriented, with a proven track record of hitting or exceeding growth targets
- Consultative in your approach—you educate, influence, and earn trust
- Organized, resourceful, and accountable to performance metrics
- Passionate about improving access to mental health care and helping providers better serve their patients
You have:
- 3-6 years in healthcare or healthcare adjacent field sales, physician liaison, clinical outreach, or business development
- Proven ability to meet or exceed referral or sales growth targets
- Experience influencing clinicians, administrators, or healthcare stakeholders strongly preferred
- Comfort working in a fast-growth environment with autonomy and responsibility
- CRM proficiency (HubSpot or Salesforce preferred)
- Bachelor's degree in Business, Communications, Healthcare Administration, Psychology, or a related field
- Ability to travel within assigned territory approximately 75% of the time
What We Offer
- Competitive compensation with uncapped bonus potential
- Field autonomy with strong cross-functional support (clinical, operations, marketing)
- A mission-driven culture focused on expanding access to mental health care
- A team-first environment rooted in collaboration, knowledge sharing, and shared success
- Career growth and development, including coaching and a clear advancement path as we scale
- Regular team learning sessions, playbook sharing, and field enablement
- The opportunity to have real impact in your community while building a market from the ground up
- You won’t be just a rep—you’ll be a market leader, a trusted partner to providers, and a key voice shaping how communities access psychiatric care.
Why Talkiatry
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
leadSan Francisco, CA
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