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Location: Cyprus; Georgia; Poland; Armenia; Kazakhstan; Serbia GoMining is looking for a Senior Revenue Operations Manager to become the right hand of our commercial lead. You will share ownership of the commercial agenda: improve how our digital acquisition channels perform, grow revenue from our existing customer base, and build the processes and infrastructure that help the commercial team scale. This is not a direct sales role, and it is not a purely high-level one either. We need someone who understands sales from the inside and can analyze data to find growth points. You should come with your own ideas and see them through to results without needing step-by-step guidance. Responsibilities Digital Acquisition & Sales Performance Drive commercial performance across 7 digital customer acquisition channels together with channel owners and General Managers. Run regular performance reviews, comparing actuals to targets and identifying the drivers behind deviations. Identify revenue leakage across the funnel and prioritize the highest-impact opportunities. Improve first-purchase conversion and overall acquisition efficiency, including the effectiveness of our traffic spend. Analyze payment success rates and payment method coverage by market, and work with relevant teams to remove payment-related conversion barriers (e.g., adding local payment methods). Retention & Customer Base Growth Drive retention of existing customers and reactivation of the inactive customer base. Build a customer-centric model in which existing customers adopt second and third GoMining products, together with General Managers. Develop cross-product and cross-sell opportunities based on customer behavior and product usage. Identify how ecosystem products can drive additional mining and TH sales. Funnel Optimization & Experimentation Map the end-to-end customer journey, from acquisition to first and repeat purchase. Identify bottlenecks and launch experiments across acquisition, onboarding, checkout, and payment flows. Define hypotheses, expected commercial impact, and success metrics for each experiment. Measure experiment results and scale successful initiatives across channels. Commercial Processes & Infrastructure Build and standardize commercial processes together with the commercial lead: plans, strategies, control tools, and team motivation. Own the end-to-end CRM rollout: finalize required functionality, test it, migrate all teams into a single system, set deadlines, and create training for team leads and their teams. Establish the CRM as the single source of truth for commercial data. Take over part of the commercial lead’s responsibilities and represent the commercial function in discussions with stakeholders when needed. Commercial Analytics Monitor conversion, payment success, revenue, acquisition efficiency, retention, and other key commercial metrics. Dig into the data to understand why metrics change (e.g., a drop in the share of paying users in a channel), and turn findings into specific actions for channel and product owners. Work closely with Analytics, Product, Marketing, Payments, and Finance teams to improve commercial performance. Requirements 5+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Growth, or Digital Sales. Hands-on sales or sales management background: you understand how sales teams work from the inside. Experience in fintech, payments, or other transaction-driven digital businesses. Strong understanding of funnel performance and commercial metrics: conversion, CAC, LTV, retention, and unit economics. Experience with retention, reactivation, or cross-sell / upsell initiatives. Experience building and standardizing commercial processes; CRM implementation or rollout experience is a strong plus. Analytical and critical thinking: you can open a report, spot a problem, and find its root cause. A proactive, independent mindset: you bring ideas, take ownership, and move fast. Fluent Russian and English (spoken and written). Nice to Have Experience in crypto, Bitcoin mining, Web3, or digital assets. Experience managing or optimizing paid traffic and acquisition channels. Knowledge of payment methods and payment flow optimization, including local payment methods in emerging markets. Experience with BI tools such as Tableau, Power BI, Looker, or similar. Ability to build dashboards and analyses yourself, including with AI tools. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year. Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).

Location: London Workplace: Hybrid ABOUT NIANTIC SPATIAL We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space. That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are. In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right. Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us. ABOUT THE ROLE We are looking for 3D Reconstruction Research Scientist to join our Research Team in London. Our team researches and builds the 3D reconstruction technology behind Niantic Spatial's platform. These pipelines turn casually captured or domain specific imagery into high-fidelity explorable 3D reconstructions. This entails anything from Structure-from-Motion through to 3D Gaussian Splatting, feed-forward models, and generative models. Our team shipped 360 splatting to consumers and enterprise customers, developed the splatting tech that runs on phones, shipped multiple POCs to enterprise customers, and have innovated on countless AR technologies. Our team has published at top venues (CVPR, ICCV, ECCV, SIGGRAPH); more often than not, our papers end up in production. We're hiring a researcher to work at both ends of that pipeline. You will implement and iterate on the state-of-the-art for both academic publishing and production, regularly working on prototypes with a short turnaround into customer-facing production. You will work alongside world-class researchers in computer vision, machine learning, graphics, and robotics to develop new approaches for large-scale spatial understanding, localization, reconstruction, scene understanding, and geospatial foundation models. WHAT YOU’LL DO - Conduct original research in computer vision, machine learning, and spatial AI. - Design, implement, and evaluate novel algorithms for: - 3D reconstruction - Neural scene representations - 3D Gaussian Splatting - Geometric deep learning - Structure-from-Motion (SfM) - Meshing - Feed-forward models - Generative models - Spatial foundation models - Collaborate with research scientists and engineers to transition promising ideas into future products. - Develop large-scale experiments and benchmarking frameworks. - Work directly with the realities of production with real capture conditions, real hardware constraints, and real customers. - Publish research findings at leading conferences such as CVPR, ICCV, ECCV, or SIGGRAPH. WHAT YOU’LL BRING - PhD in Computer Vision, Robotics, Machine Learning, Computer Science, Mathematics, Physics, or a closely related field. Exceptionally strong candidates with equivalent experience in industry would be considered. - A strong research track record in 3D computer vision: reconstruction, depth estimation, novel view synthesis, SfM, SLAM, or closely related areas. - Strong publication record at top-tier conferences such as CVPR, ICCV, ECCV, SIGGRAPH, NeurIPS, etc. - Strong programming skills in Python and experience in PyTorch. - Evidence that you can carry an idea from research into something real; that may be a shipped feature, a production pipeline, a widely used open-source release, or similar. - Ability to independently drive research projects from idea generation through experimentation and publication. NICE TO HAVE - Experience with classical reconstruction tooling (COLMAP or similar). - C++ or CUDA experience, and a feel for performance and on-device constraints. - Experience with traditional 3D techniques — meshing, texturing, or bringing modern geometry or generative representations into native 3D. COMPENSATION & BENEFITS Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package. LOCATION & WORK MODEL This role is based in our London office, with three days per week in office. INCLUSIVE APPLICATION We know the strongest candidates don’t always tick every box. If you’re excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn’t match every qualification listed — you may be exactly who we’re looking for. EQUAL OPPORTUNITY Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process. CANDIDATE PRIVACY I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial’s Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.

Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THIS ROLE: You'll make sure fal can get the GPUs it needs, at the right price, the moment it needs them. You'll own fal's relationships with hyperscalers and neoclouds, know what capacity exists and what it really costs, and bring the best of it to the table. This is a technical and commercial role in equal parts. You'll judge a supplier's offer from the GPU up to the data center, negotiate terms alongside our deal team, and hold a clear view of where the compute market is heading. It is not a sales role, and it is not a procurement desk. WHAT YOU’LL DO - Supplier relationships. Build deep, multi-level relationships across hyperscalers and neoclouds, including NVIDIA cloud partners, so fal is the first call when capacity frees up. - Capacity evaluation. Assess every offer from the GPU to the data center: hardware generation, node and rack configuration, interconnect, power density and cooling. Know what a configuration will actually deliver, not just what the spec sheet says. - Pricing and market intelligence. Track rates by GPU generation, region and contract term. Explain why a price moved, what it signals, and when fal should buy, wait or switch. - Negotiation. Work with our deal team to negotiate capacity commitments, deposits and payment timing, SLAs and remedies, and carry agreements to signature. - Sourcing against fal's needs. Turn GPU requirements from our fleet operations team and demand forecasts into a sourcing plan: which suppliers, which regions, which terms. - Market point of view. Form and defend a view on supply coming online, platform transitions such as new GPU generations, and regional or policy shifts. Turn it into concrete sourcing decisions. QUALIFICATIONS/NICE-TO-HAVES - A bachelor's degree in engineering, computer science, business, economics or a related field. - 5+ years in compute or infrastructure capacity, sourcing, partnerships or strategy, at a hyperscaler, neocloud, GPU marketplace, chip vendor, OEM, or an AI infrastructure company. - Enough technical fluency with GPUs, servers and data center infrastructure to test what a supplier is offering. - Commercial judgment: comfort with unit economics and contract structure, and a sense for when a price means something is wrong. - A track record of building relationships across large, complex organizations. - Existing relationships at hyperscalers or major neoclouds, including NVIDIA cloud partners. - Experience managing allocation, forecasting or partner standing directly with NVIDIA or a tier-1 OEM. - Willingness to travel to evaluate sites and infrastructure in person. WHAT WE OFFER AT FAL - Interesting and challenging work - A lot of learning and growth opportunities - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and offsites COMPENSATION - $200,000 - $250,000 + equity + comprehensive benefits package   U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.

Location: Toronto Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Workplace Project Manager, you'll take our workplace playbooks and standards and turn them into delivered projects and programs on the ground - office moves and openings, and global special projects like health & safety programming, design standards, emergency response planning, WVPPs, sustainability, and new tooling rollouts. This is a hands-on delivery role: you own scope, schedule, and budget for each project or program and drive it from kickoff to close. Where the program sets the standard, your projects and programs bring it to life - on time, on budget, and to spec. WHAT YOU'LL DO Global Special Projects - Project manage Workplace's global special projects: health & safety (H&S) programming, global design standards, global emergency response programming, Workplace Violence Prevention Plans (WVPPs), and sustainability programming across Harvey's office portfolio. - Partner with Security, HR, Legal, and regional Workplace leads to build and roll out emergency response plans and WVPPs that meet local regulatory requirements while staying consistent with Harvey's global standards. - Maintain and evolve global design standards (furniture, finishes, signage) so offices feel consistently "Harvey" as we scale into new markets. - Drive sustainability initiatives across offices - vendor and materials selection, energy and waste programs - and track progress against goals. - Own the global rollout of Workplace tooling and software - evaluating, piloting, and implementing platforms like desk booking, occupancy, and ticketing, and driving stakeholder training and adoption. - Own global and national vendor contracts (F&B, janitorial, plants, and similar categories) - procurement, negotiation, and the master vendor relationship - while regional workplace managers own the day-to-day relationship, performance, and feedback in their offices. Global Playbook & Portfolio Management (Moves & Openings) - Build and maintain the FDOB checklist and playbook that regional workplace leads execute against for satellite moves, expansions, and new-office openings. - Own the portfolio-level calendar tracking when and where expansions and new offices are happening across the org, so Workplace can sequence and resource projects appropriately. - Step in to lead a move, opening, or buildout directly where a region doesn't yet have an established workplace manager, or where the existing regional team doesn't have the bandwidth - expect this to be a shrinking share of the role over time as regional coverage matures. - Coordinate with IT, Security, and AV to keep day-one readiness standards current in the playbook, so regional teams can deliver consistently without you running each project personally. Program Management - Build and maintain project plans, schedules, and budgets across global programs and the FDOB playbook; track milestones, dependencies, and risks, and communicate status clearly to stakeholders and leadership. - Maintain the portfolio-level view across all in-flight and planned moves, openings, and buildouts, flagging sequencing and resourcing risks to leadership. - Manage vendor relationships tied to your global contracts and programs, holding them accountable to schedule and quality. - Report to the Global Workplace Operations Manager to ensure every program and playbook meets Harvey's workplace standards and sets regional teams up for smooth steady-state operations. WHAT YOU HAVE - 5+ years in workplace operations, program management, or project management, with experience leading cross-functional programs such as health & safety, emergency preparedness, sustainability, or systems/tooling rollouts. - Strong program design and playbook-building instincts - you'd rather build a system and standard that others execute against well than run every project yourself. - Experience managing vendor and procurement relationships at a national or global scale. - Strong command of project management fundamentals - scope, schedule, budget, risk, and stakeholder communication. - Experience partnering with (not necessarily owning) construction, real estate, or facilities teams on office moves or buildouts. - Excellent organizational and communication skills; you keep complex, fast-moving programs on track and everyone informed. - Comfort with ambiguity and a hands-on, get-it-done approach. - Based in Toronto and able to work on-site at our Toronto office, with willingness to travel to other sites as projects require. NICE TO HAVE - Experience building or administering H&S programs, emergency response plans, or WVPPs. - Experience with sustainability program design or reporting. - Familiarity with project / workplace tools - e.g., Asana, Smartsheet, Envoy, OfficeSpace. - Experience building playbooks or programs that scale across a distributed, multi-region team. COMPENSATION $91,400 - $ 137,000 CAD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Remote Workplace: remote As a Population Health Strategy & Operations Senior Manager, you will focus on the operational effectiveness of our Population Health programs. The ideal candidate balances long-term strategic thinking with deep operational expertise and is motivated by execution. Think of this role as the key operating partner for our  Population Health businesses - you will lead team meetings, drive focus around key priorities, track daily and weekly metrics of business performance, and drop in deep across the team on key initiatives.  You will turn messy, cross-functional work into actionable plans, leverage AI to drive team efficiency (including, and especially, ours!), and conduct deep-dive operational assessments to identify and implement efficiency drivers. This role is an individual contributor reporting to the Senior Director, Population Health Strategy & Operations. Responsibilities: Lead Operational Testing & Experiments: Drive ops testing for Care & Case Management (CCM) and navigation teams, including things like AI calling pilots, abbreviated intake pilots, and deep assessments to improve operational value Manage Cross-Functional Projects: Turn cross-functional work into owned, executed plans. Drive audit, transition, and staffing workstreams. Manage project timelines, milestones, and KPIs Data-Driven Reporting: Own daily and weekly business readouts for the CCM business and ensure metrics and reporting remain accurate and honest. Work closely with our data team to ensure the right visibility into the metrics we need, and finding the correct leading indicators as needed for operational changes Leadership Support: Lead daily huddles for the CCM leadership team and act as a connection point between clinical services Operational Deep Dives: Conduct deep dives into team operations—including shadowing our navigation, and CCM teams—to determine where bottlenecks exist and develop tests to resolve these issues. Become the business expert on how those teams operate and where their challenges are Population Health Strategy: Own the executions of key Population Health margin projects (e.g., by developing strategies for secondary clinician utilization and overall clinical operations improvement) Uplevel Team with AI: Identify opportunities to make the team more efficient and effective through the use of AI productivity tools and automation Product Partnership: Be the voice of operations for the Population Health team in meetings with our EPDD partners. Work especially closely with our product partners to develop the right new product features that will work with how our teams need to operate in order to drive outcomes (and margin) Risk Mitigation: Anticipate program risks and develop mitigation strategies; identify potential risks and assess their impact on projects Required Qualifications: At least seven years of experience in a fast-growing business managing cross-functional projects Operationally minded: proven ability to analyze a process, identify logjams, and develop tests to resolve issues Strong modeling skills: proficiency in Excel to build robust models Proficiency with AI productivity tools to enhance efficiency, streamline workflows, and accelerate deliverables Ability to organize, delegate, coordinate, consolidate and prioritize multiple simultaneous tasks in a team environment Willingness and ability to provide mentoring, coaching, advice, and assistance to employees in a collaborative learning environment Excellent oral and written communications skills Excellent interpersonal and problem-solving skills Comfort with data analysis (experience with Looker preferred) Healthcare experience preferred Bachelor’s degree required Excellent interpersonal, oral, and written communication skills Physical/Cognitive Requirements: Ability to remain seated in a stationary position for prolonged periods. Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment. No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required. Ability to interact with leadership, employees, and members in an appropriate manner. Occasional travel required The base salary range for this full-time position is $147,940 – $198,984 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).  For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent. In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leave Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. Work-From-Home reimbursement to support team collaboration home office work Your recruiter will share more about the salary range and benefits package for your role during the hiring process. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: San Francisco; Remote; New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it. The function is new as of this quarter. The foundation exists; most of what it needs to become does not. Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with the competency and quality programs built on top of it: onboarding, ongoing product and process training, and quality assurance. You'll define what this function is responsible for, what it deliberately isn't, and the roadmap that gets it there. Your goal is to help CX specialists succeed: build confidence, develop the skills to handle complex customer issues, and consistently meet their performance targets through practical learning and support tailored to their needs. You'll lead a team that carries the execution, and you'll stay hands-on through a build phase where most of the system doesn't exist yet: designing the architecture, writing the first version of the standards, proving the model before handing it off. This is a role for someone with a point of view on where support enablement is headed in an AI-assisted org, and the bias for execution to get there. WHAT YOU'LL DO - Own the knowledge infrastructure strategy end to end: the architecture, the consolidation path off our current fragmented surfaces, the governance model, and the platform decisions. This covers the full content surface: enablement and training, product best practices, troubleshooting, and product support. - Architect that knowledge to be structured, retrievable, and reliable enough to serve both human and AI consumers. - Own the standards for support competency at Harvey: what "ready" means from onboarding through mastery, how it's measured, and how readiness is maintained against a product that changes weekly. - Own the quality system as the diagnostic layer on top of the infrastructure. Where knowledge is wrong, missing, or unfindable it should route back into the platform rather than into a training backlog. - Build the release-to-readiness loop with Product and Product Ops and the mechanism that converts what's shipping into organizational readiness ahead of the ticket volume. - Design a balanced, audience-appropriate learning strategy. Choose the right mix of instructor-led sessions, self-paced modules, written documentation, short-form video, peer learning, and in-workflow guidance for each audience, type of content, and level of urgency. - Build and lead the team that maintains the system: hire ahead of need, set a high bar, and scale the team's capability in step with the organization it serves. - Measure the system by its downstream outcomes: specialist ramp time, attainment of performance targets, speed to competency on new releases, resolution quality, and deflection through self-serve and agent-handled resolution. Combine quantitative metrics with structured specialist feedback, turn the findings into targeted action plans, and report on effectiveness to leadership - Use AI in the work itself, not just as a consumer of it: generating and maintaining content, detecting staleness and gaps from ticket signal, and automating the parts of enablement that shouldn't need a person. Treat the team's own leverage as something to keep raising. - Partner with the AI Support team, Engineering, Product, and GTM Enablement to make sure the knowledge layer serves every surface that depends on it, and own the agent-facing content itself. WHAT YOU HAVE - 8+ years across knowledge management, support enablement, education, trust & safety, or a related function, including experience building or leading a team and owning a system rather than a program. - 4+ years managing teams in a high-volume environment serving enterprise customers. - Demonstrated experience in architecting knowledge to be serviceable at scale. You've built a knowledge system serving a large user and AI agent population, and you can speak to the architecture decisions and what they bought you. - A point of view on what enablement becomes when agents handle the first line and specialists only see the hard cases: how the competency bar moves, what training is for, and which parts of the traditional playbook stop applying. You're rebuilding the function for where support is going, not porting what worked before. - Track record of owning a consolidation or platform migration that retired fragmented surfaces and got an organization onto one system. - Experience launching, managing, and improving knowledge or training platforms, with measurable operational improvement to show for it. - Data-driven approach to measuring impact: comfortable defining success metrics, instrumenting ramp, quality, and resolution outcomes, and using what they show to decide where to invest. - Strong instructional design range, including the judgment to choose the right format for each learning need and to adapt content for different audiences, tenure levels, and learning preferences. - Experience working in fast release cycles and adapting content rapidly as products and processes evolve. - Deep familiarity with AI-assisted support workflows and what it takes for an agent and a specialist to handle complex technical customer issues with confidence. - Experience building content for AI systems as well as people, or a clear point of view on what changes when both are consuming the same knowledge base. - Strong cross-functional instincts, you know how to partner across Product, Engineering, AI, and GTM to get the right things built and adopted without needing to own the technology yourself. - Excellent communication skills and the presence to establish credibility for your team's work across the organization. - Bonus: experience supporting a legal, regulated, or otherwise high-stakes customer base. COMPENSATION $144,000 - $216,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-CG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Hybrid - San Francisco, New York City, Austin About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a GTM Engineer, you'll build the AI apps and workflows that Vercel's Sales, Marketing, Customer Success, and Data teams use to drive revenue. You'll work directly with those teams to find where go-to-market work is slow or manual, then ship production software on Vercel's AI Cloud that fixes it. You'll ship code daily and turn what top performers do into systems the whole org runs on. In your first 6 to 12 months, success means GTM teams rely on the tools you've built every day, and the guides you've published help other teams build their own. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin. What you'll do Build and ship AI apps and workflows on Vercel's AI Cloud for Sales, Marketing, Customer Success, and Data teams Find the highest-cost pain points across GTM teams and ship solutions that remove them Turn the workflows of top-performing GTM teammates into systems the whole org uses Test new Vercel features as an internal customer and give product feedback to engineering Publish best practices, guides, and examples for building GTM tools on Vercel's AI Cloud What you need 4+ years of full-stack development experience Shipped a Next.js app to production that real users depend on Built and shipped features on AI model APIs such as OpenAI, Anthropic, or the v0 API Hands-on experience deploying and running projects on Vercel Worked directly with non-technical business teams to scope and ship internal tools Bonus if you Have built an AI agent Have built features with the AI SDK Have published blog posts or videos explaining technical concepts Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000 - $295,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Toronto Workplace: OnSite WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As Workplace Specialist, you are Harvey's Workplace team in Toronto. You run the office end to end: the space, the service partners behind it, the experience employees and clients have in it, and the front door. You are the person everyone in the office turns to, and the one who actually knows. Your manager sits in another office and time zone. You take priorities and standards from them and from the global Workplace team, then run the office with real independence. You escalate the calls that need a manager: contract terms, spend above your authority, and anything with cost, risk, or precedent attached. Our Toronto office is a serviced suite at iQ Offices, 302 Bay Street. Much of your building work runs through the iQ team rather than a traditional landlord, and as Toronto grows you will help shape what the next space needs. This is a fully in-office role, Monday through Friday, 9:00am–5:00pm, with flexibility for early setups, events, and the occasional after-hours matter. WHAT YOU'LL DO The Office Standard - Hold the office to the standard the Workplace team sets for appearance, cleanliness, and readiness, and flag what is slipping before it becomes visible - Walk the office daily and find maintenance needs, safety concerns, and service gaps before anyone reports them - Be the first person anyone asks about how the space works Building & Facilities - Hold the day-to-day relationship with iQ Offices and building management: work orders, approvals, access, and follow-through - Manage facilities issues (HVAC, plumbing, lighting, doors, appliances, repairs), managing iQ through resolution, and confirm the fix held - Coordinate deliveries, freight, and loading dock bookings within the building's rules - Escalate any building matter that carries cost, risk, or precedent to your manager Vendors & Food and Beverage - Keep the Toronto vendor book current: contacts, scopes, performance notes, COIs, and renewal dates - Hold vendors to scope, address service issues directly, and escalate patterns rather than incidents - Run the pantry, snack, coffee, and catered lunch program; track consumption and cost per head - Source local Toronto vendors for catering, supplies, and services as the office grows Front of House & Guests - Own the front door: greet employees, candidates, and clients, and manage the visitor experience end to end - Issue and revoke employee badges and keep building access accurate, to the policy set by Workplace and Security - Receive and route mail, packages, and couriers - Arrange cover through iQ reception or a backup plan agreed with your manager when you are out Employee Experience & Events - Plan and run Toronto onsite events, celebrations, team lunches, and all-hands viewing logistics, end to end - Deliver client and executive visits: room sets, catering, AV readiness, and the details that make Harvey look sharp - Host travelling employees and leaders from other offices, so desks, access, and logistics are ready before they land Onboarding - Run the Toronto new hire Day 1: desk setup, badges, building access, welcome, office tour, and swag - Partner with People Ops and IT so every new hire is set up before they arrive Space, Supplies & Budget - Keep the seating chart accurate and execute moves, adds, and changes - Track desk utilization and flag capacity pressure early, with the data behind it - Own office supply inventory and ordering, including first aid and emergency supplies - Submit new and recurring POs via our Procurement platform - Track Toronto Workplace spend against budget (invoices, POs, cost per head), and partner with Finance on payment Safety & Compliance - Execute the emergency preparedness program: maintain the floor warden roster, join building drills, and coordinate with building life safety - Serve as first responder during a workplace incident and report it through the process your manager owns - Keep the office aligned with Ontario workplace health and safety requirements (for example, required postings and first aid kits), with support from People Ops Systems & the Global Team - Administer Workplace tools day to day (ticketing, seating, visitor management) and keep records accurate - Own the Toronto Workplace request queue: resolve what you can, route what belongs to IT, People Ops, or Security - Document how Toronto runs in SOPs and the site playbook, so anyone could pick it up cold - Adopt global Workplace programs and standards locally, and tell the team where Toronto needs something different - Partner with IT on conference room and AV readiness WHAT YOU HAVE - 4+ years in workplace operations, office management, facilities, or hospitality, including time as the primary or only Workplace person on site - Breadth across facilities, vendors, front of house, events, and onboarding. You are as comfortable with a work order as with a client visit - Direct experience managing vendors and holding them to scope, including the difficult conversation when service slips - A foundational understanding of office systems (HVAC, plumbing, electrical, lighting), enough to describe a problem accurately and judge whether the fix held - Experience with event and hospitality execution: catering, setups, and the details guests notice - Comfort tracking spend, invoices, and POs, and turning day-to-day data into a clear picture for your manager - Strong judgment working with a remote manager: you know what to handle, what to flag, and how to keep them informed without being chased - Clear, professional written and verbal communication - A self-starter who builds process where none exists yet - Calm and resourceful when things go sideways, with no one down the hall to hand it to - Genuine care for how the space feels to the people in it - Knowledge of the Toronto vendor market and Ontario workplace requirements is a strong plus - Experience in a serviced or flex office environment, or supporting an office opening or expansion, is a strong plus WHAT WE OFFER - Be part of building something special as a founding member of our Toronto team - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home COMPENSATION CAD $76,000 - 114,000 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output. #LI-ML3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Hybrid - Boston About the Job: LaunchDarkly is looking for an experienced, self-directed Sales Development Representative to own the first stage of engagement across North America. You will manage and qualify inbound leads, event MQLs, and accounts showing meaningful engagement through our account-based programs. This is not a purely reactive lead-response role. You will combine fast, consultative follow-up with thoughtful, proactive outreach to turn customer interest and buying signals into qualified meetings and pipeline. Responsibilities: Act as the first point of contact for prospective customers across North America, creating a fast, thoughtful, and credible first impression. Respond rapidly to high-intent inbound inquiries, including demo requests, pricing requests, trials, contact forms, and other hand-raisers. Own follow-up for event leads, adapting outreach based on the person, account, and engagement history. Research and proactively engage targeted accounts that show meaningful engagement and buying intent. Convert qualified interest into sales-ready meetings and opportunities for Account Executives. Execute coordinated outreach across phone, email, LinkedIn, and other approved channels. Maintain complete, accurate, and timely activity, qualification notes, and account context in Salesforce. Partner closely with North American Account Executives, Marketing, Revenue Operations, and the global SDR organization to improve lead quality, routing, messaging, and conversion. Share patterns and feedback from prospects so the broader team can improve campaigns, events, content, and the customer journey. Qualifications: At least 1 year of successful SDR or BDR experience in B2B SaaS or a similar environment. A demonstrated record of setting goals, taking ownership, and delivering measurable results. Experience communicating with customers, prospects, or other external audiences. Strong judgment and the ability to operate independently. Excellent written and verbal communication skills in English, with the confidence to engage senior and technical stakeholders. Pay: Target pay ranges based on Geographic Zones* for Level 3: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $86,700 - $119,240 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $78,100 - $107,360 ** Zone 3: All other US locations - $73,700 - $101,310* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is an 18-month contract. You are: You are a motivated self-starter, fluent in Latin American Spanish, passionate about baseball, and experienced in the technical audio field. You are enthusiastic about delivering an authentic dialogue experience for the MLBTheShow project within San Diego Studio. As it turns out : San Diego Studio is seeking a Speech Localization Specialist – Spanish Commentary, to join our award-winning team and craft high-quality audio for MLBTheShow, an annual product. As part of our team, you will have the opportunity to work with some of the most quality-driven developers in the industry, on one of the most exciting, immersive games for Sony PlayStation. Coordination & Teamwork: Working closely with the San Diego Studio Commentary Team, you will collaborate with the U.K.-based localization team to support the Spanish-language localization effort. This requires great attention to detail on the grammatical structure of Latin American Spanish. Collaborating with the audio and commentary teams on-site in San Diego, you will grow and foster positive relationships with our internal sound and production development team. Technical Proficiency & Creative Skills : You will be encouraged to contribute your technical expertise and innovative approaches to continuously elevate the quality of Spanish commentary and audio post-production across the team. You should have an in-depth understanding of the dialogue pipeline, including recording, editing, and mastering. You will work at the forefront of evolving technologies and creative processes, applying your strong problem-solving skills to navigate challenges and develop innovative solutions. Implementation: You bring deep expertise in integrating dialogue into games and improving the systems that support it, with a focus on elevating both quality and efficiency. Communication Skills : You demonstrate strong ownership and accountability in your work, while fostering effective collaboration and communication across a diverse range of internal departments at San Diego Studio. Qualifications : Minimum 3 years of experience, or 1 shipped AAA title or film/television project in a Lead role. Proven record of professionally written and verbal communication skills Fluent in Latin American Spanish, with the ability to translate seamlessly from English In-depth knowledge of the sport of baseball Proven leadership and teamwork skills. Ability to work on tight deadlines while maintaining focus and professionalism Fluent in all phases of dialogue production and post-production, preferably with interactive audio. Comfortable with Digital Audio Workstations (DAWs) Experience implementing game audio using proprietary tools Experience with Microsoft Excel and database management. Relevant accredited education in the field of audio \ sound design \ television \ broadcasting \ game design. At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $43.61 — $65.43 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Tulsa, OK Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description: Olsson provides multidisciplinary design services for transportation-related projects including urban and rural highways, interchanges, and municipal roadways. As a Project Engineer on our Roadway team, you will lead design efforts and coordinate project tasks for transportation projects while serving as a technical resource for project teams. You will work closely with project managers to ensure projects are delivered on schedule, within budget, and in accordance with client expectations. In this role, you will apply advanced engineering expertise, mentor junior staff, and help deliver impactful transportation solutions that improve mobility and strengthen communities. Primary Responsibilities: Lead the design and preparation of roadway plans, specifications, estimates, and engineering reports. Coordinate project design activities and assist with managing project schedules and budgets. Serve as a technical lead on roadway projects and provide guidance to engineering staff. Prepare and review design calculations, technical documents, and construction plans. Coordinate with clients, agencies, consultants, and internal project teams. Assist with project planning, scope development, and proposal preparation. Perform quality assurance and quality control reviews to ensure engineering accuracy and completeness. Support construction administration activities, including responding to contractor questions and reviewing submittals. Mentor junior engineers and technical staff. Maintain project documentation and ensure compliance with company standards and applicable regulations. Qualifications: You are passionate about: Working collaboratively with others Having ownership in the work you do Using your talents to positively affect communities You bring to the team: Strong communication, leadership, and problem-solving skills Ability to manage multiple priorities and work effectively with diverse teams Bachelor's degree in Civil Engineering 6+ years of experience in highway and/or roadway design Experience leading transportation project tasks and coordinating project teams Experience working with local municipalities and/or DOT clients Professional Engineer (PE) license required Experience with MicroStation and/or AutoCAD Civil 3D Strong understanding of roadway design standards, project delivery processes, and transportation engineering best practices #LI-AF1 Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .

Location: Tulsa, OK Company Description We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company. We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Olsson provides multidisciplinary design services for transportation-related projects including urban and rural highways, interchanges, and municipal roadways. As an Engineer on our Roadway team, you will contribute to the planning, design, and delivery of transportation projects while working alongside experienced engineers and project managers. You will support the development of high-quality engineering solutions that improve communities and help shape the future of transportation infrastructure. In this role, you will continue developing your technical expertise, collaborate with multidisciplinary teams, and contribute to projects from concept through construction. Primary Responsibilities Prepare roadway design plans, specifications, and engineering calculations for transportation projects. Assist with the development of project scopes, schedules, and cost estimates. Coordinate design activities with internal team members and outside stakeholders. Apply engineering standards, agency requirements, and design criteria to project work. Perform quality control reviews of design documents and calculations. Support permitting, utility coordination, and construction documentation efforts. Assist with project coordination and communication with clients, agencies, and consultants. Participate in field investigations, site visits, and construction support activities as needed. Maintain project documentation and organized project records. Adhere to company safety standards and applicable regulations. Qualifications You are passionate about: Working collaboratively with others Having ownership in the work you do Using your talents to positively affect communities You bring to the team: Strong communication and organizational skills Ability to contribute and work well on a team Bachelor's degree in Civil Engineering 4+ years of experience in highway and/or roadway design Experience working on projects for local municipalities or DOT clients Experience with MicroStation and/or AutoCAD Civil 3D Professional Engineer (PE) license required Understanding of roadway design standards and transportation engineering principles #LI-DNP Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here .

Location: Remote US Nationwide About the Role Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states. This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move. We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it. What You'll Own AR and denials. Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them. Metrics and reporting. Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics. Systems. Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product. Front-end revenue integrity. Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change. Automation and AI leverage. Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls. Cash forecasting. Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built. Compliance. Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale. What Success Looks Like Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve! AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction. Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source. Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume. Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations. Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue. Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed. What We're Looking For 10+ years in RCM, including 5+ years leading RCM teams. Experience in one or two startups. You have built from square one and stayed flexible as the business changed. Deep outpatient behavioral health and Medicaid/MCO billing expertise. Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters. A track record of standing up reporting, automating manual work, and leading system migrations. Comfort owning numbers publicly and being wrong out loud when the forecast misses. Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out. Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering. Nice to have: Experience with school-based, pediatric, or youth behavioral health programs. Experience billing across multiple states with a multi-state licensed clinician workforce. Familiarity with BI tools. Exposure to value-based or outcomes-linked payer contracts. Compensation and Benefits The target base salary range for this role is $175,000 , plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned. Generous equity package Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents Flexible unlimited time off, company holidays, and quarterly mental health days Fully remote work from anywhere in the United States

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp. You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. WHAT YOU'LL DO - Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution. - Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. - Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. WHAT YOU NEED - Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to talent development - Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders - Strong track record negotiating, structuring, and executing complex agreements - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability. - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. Great to Haves - Experience at a high-growth, top SaaS/AI startup - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is growing fast, and our SOX program needs to keep up. Many of the controls that matter for financial reporting run on engineering systems: who can access production and financial systems, how code changes are reviewed and deployed, and how usage is metered and billed. We’re hiring a Technical Program Manager to own the technology side of our SOX program. You'll work across engineering, security, GRC, Finance, and Internal Audit to design and run IT controls, drive gaps to closure, and make compliance lighter for engineering teams. You’ll also use Claude to automate evidence collection and control testing, so the program scales without more manual work. Responsibilities Own the technology side of the SOX program end-to-end, from planning and control design through evidence, testing, remediation, and year-end reporting Work with engineering teams to design and roll out IT general controls and IT application controls Work with engineering teams to build Claude-based workflows, tools, and dashboards to automate evidence collection, control testing, and monitoring that warns engineering teams about compliance issues before an audit finds them Lead large SOX projects, such as bringing new systems into scope, with clear success criteria, dependencies, and delivery dates Turn control requirements into concrete engineering work with clear scope, owners, and deadlines, and a design that fits how our teams already build and ship Build processes to evaluate new products, systems, and major engineering changes for SOX impact before they ship, so the right controls are in place from the start Build strong working relationships with engineering control owners, help them understand what their controls require, and support them in producing evidence for auditor requests Investigate control failures down to root cause, and drive engineering teams to fix them in time for the fix to be tested Help keep an up-to-date list of the systems, apps, and infrastructure in SOX scope, with an owner named for each control Track system migrations and scope changes, and make sure controls are updated as systems move Build metrics and dashboards on control health, open findings, and remediation progress Give regular updates on program status, risks, and remediation to technical leadership Keep improving the program: simplify control processes, remove manual steps, and raise the share of controls that run cleanly You may be a good fit if you Have 7+ years of experience in technical program management, IT audit, or technology compliance, with a focus on SOX and IT general controls Have run or supported a SOX program at a public or pre-IPO company Have used automation or AI tools to make compliance work faster and more reliable Know IT general controls and IT application controls in depth, including access management, change management, and application controls, and how they support financial reporting Have worked closely with external auditors Understand cloud infrastructure and engineering workflows, such as code review, CI/CD, and cloud access, well enough to work through a control design with an engineer Can explain technical risks and control gaps clearly to executives and other non-technical audiences Are comfortable driving outcomes across engineering, finance, and audit teams that don't report to you Strong candidates may also have A background in software, systems, or security engineering Hands-on experience building with Claude Code or other AI tools Experience with automated controls in revenue or order-to-cash systems, such as billing and usage metering Experience with financial systems such as ERP and billing platforms, and the controls around them Experience building or rebuilding a SOX program at a fast-growing company Familiarity with other security and IT frameworks, such as NIST or ISO 27001 The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $365,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are seeking a strategic and creative Partnerships Product Marketing Manager to drive the success of our partner ecosystem. In this role, you will work closely with our partnerships team and with leading technology companies including NVIDIA, Cloud Hyperscalers, Neocloud providers, and emerging ecosystem players, to bring differentiated joint solutions to market. You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams. RESPONSIBILITIES - Partner Storytelling & Content - Develop compelling blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions. - Translate technical integrations into clear, differentiated messaging for both technical and business audiences. - Enablement & Training - Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions. - Create sales playbooks and battlecards tailored to each partner’s ecosystem. - Joint Go-to-Market Campaigns - Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities. - Manage partner marketing calendars and ensure alignment with key product milestones. - Cross-Functional Collaboration - Work closely with product marketing, product management, DevRel, and growth marketing, events and sales to align messaging and GTM initiatives. - Serve as the marketing point-of-contact for the partnerships team. REQUIREMENTS - 6-10 years of experience in product marketing, partner marketing, or related roles in B2B technology. - Experience with NVIDIA technology and ecosystem or Cloud Providers technology - Track record of working with cloud providers, ISVs, or hardware partners in joint go-to-market programs is a plus. - Exceptional written and verbal communication skills; ability to create high-quality content across multiple formats. - Strong program management skills with the ability to handle multiple partners and campaigns simultaneously. - Technical curiosity and ability to quickly learn new technologies and ecosystems. - Comfortable working in a fast-paced, high-growth environment. NICE TO HAVE - Familiarity with developer ecosystems, APIs, and modern software development practices. - Knowledge of AI/ML infrastructure, model serving, and performance optimization concepts. BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Portugal; Brazil SUMMARY: We are looking for an experienced Head of Revenue Operations & Sales Automation to help build and scale the commercial operations behind a growing international professional services business. This is a senior, hands-on role sitting at the intersection of Sales, Finance, Delivery, Marketing and Technology. You will be responsible for creating clearer commercial processes, improving data quality and forecasting, and using automation and AI to reduce manual work and enable teams to spend more time with clients, candidates and growth opportunities. You will lead a small team focused on revenue intelligence, systems, automation and enablement, while working closely with senior commercial and finance stakeholders. WHAT WILL YOU BE DOING: As part of an agile software development team, you will: Own and continuously improve the commercial operating model, including sales stages, pipeline rules, forecast categories, MEDDPICC standards and regular commercial review processes. Build a trusted commercial data model across HubSpot, Bullhorn, Finance systems and Power BI. Establish clear standards for data quality, ownership, accuracy, completeness and reconciliation. Provide commercial leaders with meaningful visibility into pipeline health, forecasting, conversion, productivity and commercial risk. Own the roadmap for HubSpot, Bullhorn, Power BI, integrations, workflow automation, sales tooling and approved AI solutions. Identify opportunities to automate repetitive processes and reduce manual administration across sales and recruitment workflows. Design practical AI-enabled workflows where AI can prepare, analyse, recommend and complete appropriate low-risk tasks while maintaining clear human oversight. Establish appropriate governance around automation and AI, including permissions, testing, monitoring, data access and approval processes. Work closely with Finance on commission inputs, reconciliation, audit trails and exceptions. Partner with Marketing to improve lead definitions, scoring, routing, hand-offs and campaign-to-pipeline reporting. Embed MEDDPICC into CRM workflows, qualification standards, deal reviews, forecasting and manager coaching. Create dashboards, playbooks and practical tools that help managers, sellers and recruiters make better commercial decisions. Lead the adoption of new processes and technology through pilots, training, communication, feedback and continuous improvement. Review the commercial technology portfolio and identify opportunities to simplify tools, improve integrations and demonstrate value from technology investment. Manage external implementation partners where specialist HubSpot, Bullhorn, Power BI, integration, data or AI expertise is required. WHAT WE ARE LOOKING FOR: 5+ years' experience leading Sales Operations, Revenue Operations, commercial systems or go-to-market transformation within a B2B environment. Strong experience designing, implementing and driving adoption of CRM processes, ideally within HubSpot. Confidence working across CRM, ATS, reporting and finance-related data workflows. Strong understanding of pipeline management, forecasting, sales process design, data governance and commercial reporting. Practical experience implementing workflow automation, system integrations or AI-enabled process improvements. Strong analytical capabilities and experience with Power BI or comparable reporting platforms. Experience turning commercial data into actionable insights for senior leadership and sales management. Strong stakeholder-management skills, particularly when working with senior Sales and Finance stakeholders. Proven ability to drive organisational and behavioural change rather than simply implementing technology. Ability to combine strategic thinking with hands-on execution in a lean and fast-moving environment. A commercial mindset with a focus on measurable improvements in forecasting, productivity, adoption and revenue performance. Strong verbal and written communication skills in English AWESOME BUT NOT REQUIRED: Experience implementing MEDDPICC or another structured B2B sales methodology. Experience working with Bullhorn or another recruitment-focused ATS. Experience supporting commissions, incentives or sales-performance management processes. Previous ownership of a HubSpot implementation, major CRM migration or multi-system integration programme. Experience designing or implementing AI-enabled sales or revenue operations workflows. Familiarity with AI governance, data privacy, permissions and access controls. Relevant certifications in HubSpot, Revenue Operations, Power BI, data governance, automation or change management. Experience working within professional services, technology consulting, recruitment or another people-led B2B services environment. WHAT’S IN IT FOR YOU? Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues and help create our company culture. A culture in which we don’t criticise failure but ensure we learn from our mistakes An Agile environment where your ideas are welcome The possibility to grow and experience different projects Ongoing Training & Mentoring The possibility of travelling - ATTENTION! THIS POSITION IS FOR PORTUGAL OR BRAZIL BASED ONLY

Location: Remote US Nationwide About the Role Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states. This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move. We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it. What You'll Own AR and denials. Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them. Metrics and reporting. Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics. Systems. Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product. Front-end revenue integrity. Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change. Automation and AI leverage. Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls. Cash forecasting. Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built. Compliance. Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale. What Success Looks Like Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve! AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction. Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source. Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume. Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations. Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue. Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed. What We're Looking For 10+ years in RCM, including 5+ years leading RCM teams. Experience in one or two startups. You have built from square one and stayed flexible as the business changed. Deep outpatient behavioral health and Medicaid/MCO billing expertise. Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters. A track record of standing up reporting, automating manual work, and leading system migrations. Comfort owning numbers publicly and being wrong out loud when the forecast misses. Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out. Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering. Nice to have: Experience with school-based, pediatric, or youth behavioral health programs. Experience billing across multiple states with a multi-state licensed clinician workforce. Familiarity with BI tools. Exposure to value-based or outcomes-linked payer contracts. Compensation and Benefits The target base salary range for this role is $175,000 , plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned. Generous equity package Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents Flexible unlimited time off, company holidays, and quarterly mental health days Fully remote work from anywhere in the United States