Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Staff Electrical R&D Lead to drive the advanced development of next-generation wearable sensing technologies. As part of the Hardware Engineering team, you will lead the exploration, design, characterization, and validation of novel sensing systems, developing a deep understanding of the complete signal chain - from the underlying physiological signals and sensor interfaces through analog and digital electronics to downstream system requirements. You will combine strong electrical engineering fundamentals, hands-on experimentation, and advanced data analysis to translate complex system behavior into architecture and design improvements that optimize sensing performance.
This is a hands-on technical leadership role for an engineer who combines deep electrical expertise with exceptional systems thinking, analytical rigor, and technical judgment. You will guide and mentor engineers while working closely with Electrical, Mechanical, Firmware, Signal Processing, and WHOOP Labs teams to evaluate emerging technologies, define system requirements, identify performance limitations, and drive technical decisions. You will help establish the technical direction for advanced electrical development, balancing innovation with product feasibility, performance, and development timelines.
RESPONSIBILITIES:
- Lead advanced electrical development initiatives, driving technical direction from early-stage technology exploration and sensor evaluation through feasibility, prototyping, system characterization, and design validation
- Develop a deep understanding of the complete sensing signal chain, including sensor behavior, analog front-end performance, electrical interfaces, physiological characteristics, and downstream system requirements, to inform electrical architecture decisions and optimize end-to-end sensing performance.
- Define and execute experiments to characterize sensor and system behavior, isolate variables, identify performance limitations, and evaluate interactions across electrical, mechanical, physiological, and environmental conditions
- Execute data analysis to translate experimental findings into actionable electrical design improvements, technical recommendations, and quantitative performance requirements.
- Drive the evaluation, integration, and validation of new sensing technologies, establishing test methodologies, performance criteria, and system-level requirements that support reliable operation across real-world use cases
- Partner closely with Electrical, Mechanical, Firmware, Signal Processing, and WHOOP Labs teams to understand system dependencies, evaluate technical tradeoffs, and ensure electrical designs support broader sensing system performance objectives
- Lead complex technical investigations and root-cause analysis, combining first-principles engineering, bench measurements, system telemetry, and structured experimentation to identify risks and drive effective design solutions
- Guide and mentor engineers across advanced development projects, setting technical priorities, providing design review and technical direction, and driving cross-functional alignment while maintaining strong hands-on engineering contributions
- Translate ambiguous technical challenges into actionable development plans, proactively communicating technical risks, recommendations, and progress while balancing engineering rigor with product and schedule objectives
- Remain hands-on with circuit design and simulation, prototype bring-up, hardware debugging, and design iteration, directly contributing to critical technical investigations and design decisions
QUALIFICATIONS:
- Bachelor's degree or higher in Electrical Engineering or a related technical field, or equivalent practical experience
- 8+ years of relevant electrical engineering, hardware R&D, or sensing systems development experience, with demonstrated technical leadership and ownership of complex engineering projects
- Deep electrical engineering fundamentals across analog and digital circuit design, sensor interfaces, signal integrity, noise analysis, and system-level electrical architecture
- Strong systems-level understanding of sensing technologies
- Exceptional hands-on experimentation, hardware characterization, and debugging skills, with the ability to apply first-principles engineering and structured analysis to complex technical challenges
- Proficiency in Python or equivalent tools
- Demonstrated ability to lead ambiguous, cross-functional technical initiatives, guide engineering decisions, mentor other engineers, and drive technical challenges to resolution
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
Location: Remote, USA
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is looking for a highly commercial Strategic Account Director, Key Accounts to own and grow relationships with our most valuable enterprise customers.
This role will drive revenue expansion, build executive-level relationships, and deepen Higgsfield's presence within major organizations. You will lead strategic account planning, identify new business opportunities, negotiate enterprise agreements, and expand adoption across teams and use cases.
The ideal candidate brings a proven track record of growing complex enterprise accounts within SaaS, AI, or creative technology, combining strong commercial instincts with product fluency and an entrepreneurial mindset.
This is a high-impact role with significant ownership over strategic customer relationships and direct influence on Higgsfield's enterprise growth.
What you'll do:
STRATEGIC ACCOUNT OWNERSHIP & EXPANSION
- Own the commercial strategy, revenue growth, and executive relationships across a portfolio of Higgsfield's highest-value enterprise accounts.
- Develop and execute strategic account plans focused on expanding revenue, increasing product adoption, and building long-term customer partnerships.
- Identify and pursue opportunities to expand Higgsfield's footprint across business units, geographies, teams, and enterprise use cases.
- Lead complex enterprise negotiations, renewals, upsells, and multi-year commercial agreements.
- Build and maintain strong relationships with senior executives, economic buyers, and key stakeholders.
- Drive account retention, revenue growth, and long-term customer value.
EXECUTIVE RELATIONSHIPS & CUSTOMER STRATEGY
- Serve as a trusted strategic advisor to enterprise customers, connecting Higgsfield's AI capabilities to their broader business and creative objectives.
- Engage with senior leaders across Marketing, Creative, Brand, Innovation, and Technology organizations.
- Understand customer priorities, organizational structures, and decision-making processes to identify opportunities for strategic growth.
- Lead executive business reviews, strategic planning sessions, and customer engagements.
- Translate emerging GenAI capabilities into compelling business cases, measurable outcomes, and enterprise-wide opportunities.
- Build multi-threaded relationships to strengthen account engagement and establish Higgsfield as a long-term strategic partner.
ENTERPRISE GROWTH & GTM STRATEGY
- Partner closely with Product, Engineering, Marketing, Customer Success, and Executive Leadership to deliver exceptional outcomes for strategic customers.
- Identify opportunities for broader enterprise deployments, new workflows, and strategic commercial partnerships.
- Surface customer insights and market trends to inform product priorities and enterprise GTM strategy.
- Collaborate with leadership on high-value commercial opportunities, executive engagements, and strategic account initiatives.
- Maintain strong operational discipline around account planning, pipeline management, forecasting, and revenue performance.
- Help establish scalable best practices for managing and growing Higgsfield's most important customer relationships.
Requirements:
- 8+ years of experience in enterprise sales, strategic account management, or enterprise business development, with demonstrated ownership of large, complex customer relationships.
- Proven track record of growing and retaining high-value enterprise accounts, including significant upsell, cross-sell, and expansion revenue.
- Experience managing strategic relationships with Fortune 500 companies, global brands, or similarly complex enterprise organizations.
- Demonstrated ability to build trusted relationships with C-suite executives, senior business leaders, and enterprise decision-makers.
- Strong commercial judgment, with experience negotiating complex enterprise agreements and navigating multi-stakeholder buying processes.
- Experience developing strategic account plans, identifying whitespace opportunities, and expanding adoption across large organizations.
- Background in enterprise SaaS, AI/GenAI, creative technology, marketing technology, or usage-based software strongly preferred.
- Ability to translate sophisticated technology capabilities into business value for both technical and non-technical stakeholders.
- Strong executive presence, communication, presentation, and negotiation skills.
- Highly entrepreneurial, self-directed, and comfortable operating in a fast-paced, evolving startup environment.
- Strong analytical and operational skills, including account forecasting, revenue planning, and pipeline management.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $220,000 - $275,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
We are open to individuals in NYC, SF, LA with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: United States
What The Role Is
Babylist Media sells onsite and offsite advertising to the brands that growing families rely on. This role owns the supply side of that business: our Koddi ad stack, how onsite inventory is structured and served, how it's monetized, and how campaigns are distributed offsite. It's a new role. Until now, this work has been split across several people, and no one has owned it end to end. You'll report to the Director of Revenue Operations. You'll lead offsite media support and our outsourced onsite ad ops partner, and you'll still be hands-on in the ad server yourself.
Who You Are
You have sell-side experience
: you've worked at a publisher or retailer that owns and monetizes its inventory
You've administered an ad server hands-on
: line items, targeting, priorities and delivery rules, recently enough that you can still do it yourself
You understand ad server logic and its tradeoffs
: priority tiers, how competing demand is decided, pacing, frequency and fill. You can explain why a campaign under-delivered
You've owned yield
: eCPM, fill, sell-through and utilization, and you've turned those numbers into inventory and pricing decisions
You've built inventory frameworks
: capacity planning, allocation and prioritization rules, and controls that prevent overselling
You've led people and partners while still doing hands-on work
: you've set priorities for a team or vendor and held them to standards, and you still configure campaigns yourself when a launch needs it
Retail media experience is a big plus
: our inventory sits next to registry and shop purchases, and Koddi is a retail media platform
You have working knowledge of the broader stack: DSPs, SSPs, programmatic, identity and measurement
Experience moving a direct-sold, flat-fee business toward CPM or programmatic selling is a plus
Familiarity with paid social distribution (Meta, TikTok, Pinterest, YouTube) sold as a media product is a plus
You can explain a technical tradeoff to Sales, Product and Finance in plain language and get a decision
You're comfortable moving between strategy, vendor management and troubleshooting in the same week. Parts of the stack are still manual, and you'll be defining the playbook, not following one
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You'll Make an Impact
Assess the current stack in your first 90 days and deliver an ad-tech, inventory and yield roadmap
Own Koddi configuration, serving logic and delivery health across onsite placements: Registry, Feed, Shop and more
Set the inventory rules for capacity, allocation and prioritization, and partner with Revenue Systems so Boostr and Koddi enforce them
Increase eCPM, fill and utilization from the supply we already have
Stand up the outsourced onsite ad ops partner: SLAs, QA standards and escalation paths
Lead offsite distribution strategy across Meta, TikTok, YouTube, Pinterest and Babylist Connect
Build incident response so delivery issues are caught before they turn into make-goods
Own the roadmap from flat-fee sponsorships toward CPM-based selling and, over time, self-serve buying
Why This Role
We need a hands-on experienced owner of ad tech, inventory or yield. You'll define the function instead of inheriting someone else's playbook
The business is moving from flat-fee placements toward CPM and self-serve, and you'll own the roadmap that gets it there
You'll set the strategy and lead the execution team, and you'll still work in Koddi yourself. It's a player-coach role, not a desk job reviewing other people's work
The inventory is first-party and high-intent: expecting and new parents shopping on registry and in the shop
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$143,963.00
to $
192,062.00
with an annual bonus range of 20% to 25%
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry helps developers identify and resolve issues in their applications. Behind our products is a complex foundation of distributed systems, cloud infrastructure, and services that must perform reliably at scale.
Our Platform and Infrastructure Engineering teams build and operate the systems that power Sentry. From cloud infrastructure, distributed storage, and real-time event processing to service reliability, scalability, and developer productivity, these teams provide the technical foundation that enables our products and engineering organization to grow.
We're looking for Staff Software Engineers to tackle some of Sentry's most challenging infrastructure and distributed systems problems. Depending on your experience and interests, you might work on scaling our real-time event processing systems, improving the reliability and efficiency of our cloud infrastructure, or designing and building foundational services that support our products.
In this role, you'll have the autonomy to identify important technical problems, lead solutions from design through production, and influence engineering decisions beyond your immediate team. We're looking for engineers who enjoy solving difficult problems, remain hands-on with the systems they build, and take pride in delivering meaningful technical impact.
IN THIS ROLE, YOU WILL
- Design, build, and operate reliable, scalable distributed systems that support Sentry's products and engineering teams.
- Own technically complex projects from identifying problems and defining solutions through implementation, deployment, and production operations.
- Solve challenging engineering problems involving system architecture, performance, scalability, reliability, and operational efficiency.
- Make thoughtful architectural decisions, evaluating tradeoffs between performance, complexity, maintainability, and long-term scalability.
- Proactively identify technical challenges and opportunities for improvement, including problems without clearly defined requirements or established solutions.
- Stay hands-on with engineering, contributing production-quality code, reviewing designs, and helping resolve complex technical issues.
- Collaborate with engineers and technical leaders across teams to influence technical direction, establish engineering standards, and drive improvements.
- Share technical knowledge, mentor other engineers, and help strengthen engineering practices across the organization.
YOU'LL LOVE THIS JOB IF YOU
- Enjoy solving difficult technical problems where the solution isn't immediately obvious.
- Like designing and building systems that operate reliably at scale.
- Thrive on taking ownership of complex engineering challenges, from initial design through production.
- Balance hands-on engineering with technical leadership and enjoy influencing decisions without formal authority.
- Think critically about architectural tradeoffs and favor pragmatic, maintainable solutions over unnecessary complexity.
- Take initiative in identifying important problems rather than waiting for projects to be assigned.
- Enjoy collaborating with talented engineers, sharing knowledge, and raising the bar for engineering quality.
- Find satisfaction in shipping meaningful improvements and seeing the impact of your work in production.
QUALIFICATIONS
- 8+ years of software engineering experience, with a strong background in designing, building, and operating distributed systems or infrastructure.
- Strong software engineering fundamentals and proficiency in at least one programming language, such as Python, Go, Java, or a comparable language.
- Experience designing and implementing technically complex systems, with a track record of delivering meaningful engineering outcomes.
- Hands-on experience with cloud infrastructure and services, such as AWS, GCP, or Azure.
- Demonstrated ability to independently own complex technical projects, navigate ambiguity, and drive solutions from design through production.
- Deep technical experience in one or more of the following areas:
- Cloud Infrastructure: Kubernetes, container orchestration, Terraform, infrastructure as code, networking, or service discovery.
- Distributed Systems: Distributed architectures, fault tolerance, consistency, replication, or high-availability systems.
- Data Infrastructure: Kafka, real-time streaming, distributed storage, OLAP/OLTP databases, or large-scale data processing.
- Infrastructure Reliability: Observability, performance optimization, capacity planning, incident response, or production operations.
- Developer Infrastructure: CI/CD systems, build and deployment infrastructure, developer environments, or internal developer platforms.
- Strong architectural judgment, with the ability to evaluate technical tradeoffs and design systems for reliability, performance, and long-term maintainability.
- Ability to communicate complex technical concepts clearly, collaborate effectively, and influence technical decisions across engineering teams.
- Experience improving engineering practices, sharing technical knowledge, or helping other engineers grow.
We recognize that strong engineers come from different backgrounds. You don't need experience in every technology or domain listed above. We're interested in candidates who bring meaningful technical depth, strong engineering judgment, and a track record of solving challenging problems.
The base salary range that Sentry reasonably expects to pay for this position is $240,000 to $400,000, plus an annual performance bonus of up to 15% of base salary. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Financial Crime Compliance (FCC) team is looking for a senior investigator ready to shift from running cases to scaling the systems that run cases. You've built real depth in TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews; you know what a good escalation looks like, where analysts get stuck, and where automation actually holds up in production versus just looks good in a demo. In this role, you'll spend most of your time partnering with Engineering and the Head of FCC Tooling to turn that judgment into scaled AI systems: testing model outputs, labeling and calibrating results, and making sure every automated decision point is well-documented and properly governed. You'll stay close enough to FCC's day-to-day workflows and will partake in some of them, but this is fundamentally a builder role.
WHAT YOU'LL DO
- Partner directly with Engineering and the Head of FCC Tooling on automation experimentation and AI initiatives across TM, sanctions, complex fraud, and EDD, moving prototypes from one-off calibration exercises to defined, repeatable evaluation processes.
- Design and run labeling and tagging workflows for model outputs (e.g., TM alert dispositions, sanctions/PEP hit review) building a structured, documented pipeline in place of today's ad hoc process
- Define and maintain test sets, scenario coverage, and evaluation frameworks for compliance AI/agent tools in partnership with the engineers building them
- Own the documentation and governance layer for every automated or AI-assisted decision point
- Work with the FCC team to understand current workflows to guide innovative solutions
- Recommend automation and AI adoption decisions with evidence and escalate control-posture or model-risk trade-offs to compliance leadership
WHAT YOU NEED
- 5+ years of financial services experience in compliance, AML, or related regulatory advisory roles, preferably in fintech
- Demonstrated senior-investigator experience across TM Alerts, AML Investigations, Complex Fraud, and EDD Reviews
- Direct experience testing, labeling, or evaluating AI/ML model outputs, or strong aptitude and demonstrated fast ramp-up if new to formal model evaluation
- Strong AI fluency and data analytics skills
- Comfort partnering with engineers day-to-day and ability to translate compliance judgment into build specs, test cases, and evaluation criteria engineers can act on
- Strong project management and documentation rigor
- Ability to scope an ambiguous automation problem, choose an approach, and deliver a durable outcome with minimal oversight
NICE-TO-HAVES
- Data science background
- Experience working with outsourced testing/QA partners on model tuning or signal collection
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're looking for a Lead/Head of Transaction Monitoring (Enterprise) to own how Paysend detects suspicious activity across all products, corridors and payment methods, and to lead the TM Enterprise Program that modernises it.
Objective and Key Results
Objective (Q4 2026):
AI-Powered Enterprise Financial Crime: build scalable, risk-based transaction monitoring
Enterprise clients can submit legitimate transactions with minimal friction, suspicious transactions are correctly identified and declined, unnecessary RFIs are minimised, and transaction-monitoring performance is measurable and continuously optimised.
Metrics clearly separate client-generated risk, Financial Crime controls and downstream payout execution, so TM declines are not confused with prefunding, network or technical failures, and stages reconcile without double-counting.
Key Results you will be accountable for
% Confirmed Fraud Rate of Enterprise-Initiated Transactions:
Confirmed fraud transactions divided by total enterprise-initiated transactions, broken down by client, typology, transaction type and destination, and confirmed vs. suspected fraud. Gives clients an evidence-based view of the quality of the volume they submit.
% Legitimate Transaction Straight-Through Processing Rate:
Legitimate transactions processed without an RFI divided by total legitimate transactions submitted. The central measure of balance between risk protection and customer friction.
% Enterprise TM Decision Quality:
Combines confirmed-fraud prevention rate (stopped before payout), false-positive rate, and control coverage of material enterprise TM risks by documented, approved and tested controls.
% Enterprise TM Investigation Efficiency:
Median RFI time to resolution, % resolved within SLA, % with a clear documented decision, % outstanding beyond SLA, and RFI backlog and ageing.
What you will own
KRs and Initiatives:
Own and deliver the Enterprise TM KRs and Initiatives, from definition and prioritisation through delivery, measurement and reporting to senior leadership.
TM Enterprise Program:
Lead the TM Enterprise Program end to end: scope, roadmap, milestones, budget, dependencies, risks and governance.
TM framework:
Own the enterprise-wide TM framework: scenario and rule coverage, thresholds, risk-based calibration, model governance and the rule lifecycle (design, test, tune, retire).
Effectiveness and KPIs:
Own the KPI and MI framework for detection effectiveness, alert quality, false positives, SAR/STR conversion, alert volumes, SLAs and team productivity.
Regulatory assurance:
Ensure TM meets AML/CTF and regulatory expectations across all licensed jurisdictions, and own TM readiness for audits, regulator reviews and partner due diligence.
Team leadership:
Build, lead and develop a high-performing TM team spanning analysts, rule owners and data/automation specialists.
What you'll do
Define strategy and OKRs:
Set the enterprise TM strategy and multi-year roadmap, aligned to company OKRs and Paysend's financial crime risk appetite; translate it into measurable KRs and a prioritised initiative portfolio.
Drive delivery:
Lead initiative delivery as accountable owner: run planning, steering committees and status reporting; remove blockers, manage trade-offs and escalate material risks early.
Strengthen detection:
Oversee translation of typologies, risk assessments and regulatory change into detection scenarios and rules; ensure backtesting, simulation and impact measurement happen before release.
Optimise performance:
Drive tuning using alert, case and SAR feedback to improve catch rate and reduce noise, with clear trade-off thinking across risk, cost and customer friction.
Automate and scale:
Replace manual analysis and reporting with scalable pipelines and self-serve dashboards; apply advanced analytics and ML-based anomaly detection where they add value.
Collaborate:
Partner across the business:
Product and Engineering:
requirements, data needs, TM platform and rules-engine enhancements.
Compliance and MLRO:
policy alignment, risk assessments, regulatory reporting, audits and regulator engagement.
Network and Partners:
Visa and Mastercard program requirements, thresholds and monitoring; bank and partner due diligence.
Operations and Investigations:
alert-handling workflow, feedback loops, capacity and quality.
Data and Analytics:
data quality, lineage, model validation and reporting.
Govern and report:
Run the TM governance cadence: rule-change approvals, performance reviews, documented decisions and rationale, and regular reporting to senior management and committees.
Stay ahead of regulation:
Stay current on AML/CTF regulation, FATF guidance, PSD2/SCA and card scheme rules, and embed changes into controls and the roadmap.
Manage vendors and budget:
Manage vendor, tooling and budget for TM platforms, data sources and analytics.
What you'll need
Substantial experience in transaction monitoring and AML/financial crime, ideally in fintech, payments, money transfer or high-volume B2C, including leading a TM function or a large TM transformation.
Proven track record owning OKRs/KRs and delivering multi-stream programs or initiatives, with strong planning, prioritisation and senior stakeholder management.
Deep knowledge of TM scenario and rule design, tuning, threshold calibration, model governance and effectiveness testing, including backtesting and below-the-line testing.
Strong understanding of AML/CTF regulation and expectations (e.g., FCA, EU AMLD/AMLR, FATF) and experience supporting regulator and auditor reviews across multiple jurisdictions.
Solid grasp of fraud and financial crime typologies in cross-border payments, and awareness of emerging trends.
Working knowledge of Visa and Mastercard monitoring programs and payment methods (cards, tokenization, Apple Pay, Google Pay, A2A, wallets).
Data fluency: able to interrogate SQL/BI outputs, define KPIs and challenge analytical approaches; understanding of modern data platforms and automation.
Experience leading and developing teams, including hiring, coaching and building clear ownership models.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked.
Clear communication and documentation, able to explain risk and data-driven decisions to technical and non-technical stakeholders, including executives.
Nice to have
Experience with rules engines, decisioning platforms or TM vendor solutions (selection, implementation, migration).
Experience applying advanced anomaly detection (statistical, unsupervised or machine learning) to AML and fraud use cases, including model risk management.
Hands-on SQL/Python background and experience building BI dashboards (Looker, Tableau, Power BI or similar).
Familiarity with how financial crime operations run day to day, including case management and SAR/STR filing.
Relevant certifications such as ACAMS, ICA or equivalent.
What you'll achieve
First 3 months
Understand our products, corridors, TM framework, rules engine, data landscape and current KR/Initiative portfolio.
Assess current TM coverage, effectiveness and regulatory exposure; identify the highest-priority gaps.
Build relationships across Compliance, Product, Engineering, Network, Operations and Data.
Confirm the TM Enterprise Program plan, governance and a baselined KR scorecard.
By 6 months
Run the TM Enterprise Program on an agreed roadmap with clear ownership, milestones and steering cadence.
Launch a reliable KPI and MI suite for detection effectiveness, alert quality and team throughput.
Deliver the first material coverage and tuning improvements, with documented performance reviews.
Have the team structure and key hires in place.
By 12 months
Deliver the committed KRs and Initiatives, with measurable gains in detection effectiveness, false positive rate and operational efficiency.
Be the recognised owner of enterprise TM, with a clean audit and regulator-ready evidence trail.
Have introduced new detection approaches and automation that strengthen our compliance posture and scale with growth.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: United States
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.
Key Responsibilities
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Requirements
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Belgrade - Savski Venac, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
About the Team
At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably.
The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time.
You'll receive guidance and support from experienced colleagues while taking ownership of your daily responsibilities and contributing to the commercial success of Wolt Market Serbia.
What you’ll be doing
This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule.
Day-to-day in this role you’ll:
Analyse category, product and promotional performance, preparing reports and insights to improve sales, profitability and assortment.
Support new product listings and maintain accurate supplier and product information across stores.
Support Category Managers in preparing supplier negotiations, following up on agreed actions and implementing commercial plans.
Coordinate promotional plans with suppliers and internal teams, ensuring accurate details and timely campaign launches.
Implement pricing updates, campaigns and category projects, keeping trackers and timelines up to date.
Collaborate with inventory management, marketing, finance and retail systems teams to resolve issues and support business growth.
Improve daily processes through reporting tools, automation and AI to reduce manual work and increase accuracy and efficiency.
Our humble expectations*
We are looking for a highly organised and proactive team player who enjoys working in a fast-moving e-commerce environment.
A bachelor’s degree in Economics, Business or a related field.
1-3 years experience in category management, commercial support or coordination within retail, e-commerce or FMCG.
Strong analytical skills and intermediate proficiency in Excel or Google Sheets, with the ability to turn data into practical insights.
A commercial mindset and an understanding of how assortment, pricing and promotions influence sales and profitability.
Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines.
Clear and professional communication skills in Serbian and English, with the ability to build effective relationships with suppliers and internal teams.
Confidence using presentation tools, business systems and reporting tools, along with a willingness to explore AI and automation.
A collaborative, proactive and hands-on approach, with the motivation to learn and grow in a commercial role.
What we offer
You’ll gain broad exposure to the commercial engine of a fast-growing online grocery business and work closely with Category Managers, suppliers and cross-functional teams. This role offers a strong foundation to build commercial, analytical and operational skills while helping shape more efficient ways of working through data, systems and AI.
Next steps*
We review applications on a rolling basis. The recruitment process will include an initial conversation with Talent Acquisition, an interview with the hiring team and a practical assessment or working session relevant to the role. The Talent Acquisition team will guide you through the process and share the details at each stage.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Location: New York, New York, United States
About the Role
iCapital is looking to hire a Compliance Associate to join its Regulatory and Compliance team to lead the review and approval process for investor AML and KYC with a strong private fund focus. This role will be responsible for ensuring compliance with all AML and KYC regulatory requirements and generally assisting the Legal and Compliance teams with various compliance-focused tasks.
Responsibilities
Review of investor and client AML and KYC documentation, client communications, quarterly reporting and ongoing monitoring
Perform third party reliance testing and monitoring.
Collaborate across various business lines on new initiatives, providing compliance guidance.
Conduct AML screening review and dispositions.
Assist in preparing for and responding to inquiries and audits.
Qualifications
1-4 years of alternatives experience, preferably with both broker dealer and registered investment advisor experience
Strong knowledge of the Investment Company Act of 1940, Securities Act of 1933 and Cayman Islands Anti-Money Laundering Regulations
AML and KYC knowledge of regulatory requirements for private fund investors
Experience with AML screening resolution vendor tools (i.e. LexisNexis, Worldcheck, ComplyAdvantage)
Excellent verbal communication skills with the ability for personal interaction
Thrives in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
ACAMS certification is preferred
JD is a plus
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Paris; Zurich; Warsaw; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Research Software Engineer on the Sandboxes team, you will design, build, and operate the platform that runs isolated environments for untrusted code at massive scale. Our work spans distributed systems, low-level virtualization, and product-minded platform design. Engineers on this team move between deep infrastructure work and understanding how researchers actually use the platform.
This is a software engineering role, not an ML research role. You do not need prior ML experience; what matters is writing clean, reliable systems code that scales. You will join a small, senior team where the wrong hire is worse than no hire.
WHAT YOU WILL DO
- Design, build, and operate the sandboxing platform that runs untrusted code at scale across multiple Kubernetes clusters, from our own bare metal data centers to hyperscalers.
- Develop the sandbox runtime leveraging Firecracker, enabling fast startup, snapshotting, and efficient scheduling without blocking expensive hardware.
- Obsess over performance and latency optimisation allowing us to reach millions of concurrent sandboxes.
- Write robust, well-tested systems code in Rust and Python; review code, CI/CD, and observability across the platform.
- Own cross-cluster networking, security boundaries, isolation guarantees and monitoring for suspicious activity.
- Collaborate with researchers and ML engineers who use sandboxes for synthetic data generation and RL training, turning their needs into platform features.
WHAT WE'RE LOOKING FOR
- A strong background in software engineering and distributed systems, with experience building and operating large-scale infrastructure.
- Deep expertise in at least one of: Kubernetes and cluster operations, cross-cluster networking, observability, or low-level virtualization.
- Fluency in Python or Rust; comfortable writing systems code where performance and security matter.
- Strong software-design instincts: modular code, testing, CI/CD, observability, and a bias for reliability.
- A self-starter who learns fast. Core skills matter more than specific tools — we value meta-learning ability and motivation highly.
- Low-ego, collaborative, and comfortable with ambiguity in a small, high-ownership team.
NICE-TO-HAVES
- Experience with Firecracker, microVMs, or similar virtualization technologies.
- Product-mindedness: understanding of how sandboxes are used for synthetic data generation or RL training.
- Experience with GPU clusters, CUDA, or ML workloads.
- Prior SRE or platform engineering experience at scale.
- Open-source contributions or widely used internal tools.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: European Union; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Bosnia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for an Email & Lifecycle Marketing Growth Manager to maximize the business impact of email as a growth channel for GetQR.
You will develop audience segmentation, build personalized lifecycle journeys, and lead structured experimentation to improve conversion, activation, and retention. Working closely with the Email, Growth, Product, and Analytics teams, you will turn customer insights and behavioral data into measurable business results.
This role is ideal for someone who combines strong analytical skills, customer understanding, and hands-on experience in lifecycle marketing and experimentation.
KEY RESPONSIBILITIES
- Own the email and lifecycle marketing growth roadmap.
- Research customer needs, motivations, and behavior to identify meaningful audience segments.
- Develop and refine segmentation based on use cases, product behavior, lifecycle stage, and purchase intent.
- Build personalized onboarding, activation, conversion, retention, and re-engagement journeys for different audiences.
- Adapt messaging, content, offers, and calls to action to each segment’s needs.
- Define journey triggers, timing, branching logic, and exit conditions.
- Work with Product and Analytics to identify the data and events needed for segmentation and automation.
- Prioritize lifecycle opportunities and experiments based on expected business impact.
- Write clear hypotheses and run A/B tests across messaging, content, offers, timing, and journey structure.
- Analyze email performance and user behavior to identify growth opportunities and friction points.
- Partner with the Email Team to implement flows, experiments, and campaign improvements.
- Measure experiment impact on conversion, activation, revenue, and retention.
- Maintain a clear experiment backlog, document learnings, and define next steps.
- Share concise daily experiment updates in the Growth Slack channel.
- Conduct ongoing customer, market, and competitor research to generate new hypotheses.
- Monitor deliverability and audience engagement to support sustainable email growth.
QUALIFICATIONS
- At least 3 years of experience in email or lifecycle marketing.
- At least 2 years of experience in growth experimentation and A/B testing.
- Strong hands-on experience building audience segments and automated lifecycle journeys.
- Ability to translate customer research and behavioral data into relevant messaging and effective flows.
- Experience developing and prioritizing experiments that improve conversion, activation, and retention.
- Strong copywriting instincts across subject lines, calls to action, and lifecycle content.
- Strong analytical skills and the ability to connect email performance to business outcomes.
- Experience with Customer.io http://Customer.io, Mixpanel, or similar marketing automation and analytics platforms.
- Understanding of event-based automation, personalization, and email deliverability.
- Ability to work cross-functionally with Email, Growth, Product, and Analytics teams.
- Strong organization, prioritization, and clear communication.
- Fluent English.
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
УдалённоRemote, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone
seniorUnited States
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ГибридseniorNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
ГибридleadLondon, United Kingdom
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
United States; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Belgrade - Savski Venac, Serbia
New York, New York, United States
Paris; Zurich; Warsaw; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоEuropean Union; Latvia; Slovakia; Croatia; Czech Republic; Slovenia; Romania; Spain; Bulgaria; Kazakhstan; Poland; Hungary; Montenegro; Estonia; Ukraine; Lithuania; Bosnia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET