Location: Budapest, Hungary; Warsaw, Poland
About Us
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
Our client is a global industrial leader operating in over 100 countries, known for its advanced manufacturing footprint and commitment to driving digital innovation across its factories and supply chain. They are currently undergoing one of the most significant ERP and operational technology transformations in their industry to modernize systems, improve efficiency, and enable next-generation operations.
We are looking for an experienced
Business Process Owner with strong MM / WM expertise
to act as the bridge between Business teams and SAP / Digital delivery teams. The role focuses on
process readiness, Fit-to-Template workshops, gap analysis, requirements clarification, deployment, UAT, cutover, and post-Go-Live support
.
CONTRACT:
3-months rolling contract, multi-year project
LOCATIONS:
Budapest, Hungary or Warsaw, Poland
START DATE:
December or January
Mandatory experience: SAP WM/MM
Responsibilities
Lead business readiness for
SAP S/4HANA MM / WM
deployment.
Align local teams with the program’s
Core Model / Global Template
.
Prepare and facilitate
Fit-to-Template / Fit-to-Standard workshops
.
Perform business-process analysis, process mapping, and gap analysis.
Gather and clarify business requirements and translate them into actionable inputs for SAP / Digital teams.
Coordinate closely with local stakeholders, site management, and SAP delivery teams.
Support
testing, UAT, cutover, Go-Live, and hypercare
activities.
Contribute to change management, user adoption, and training.
Identify deployment risks and business-readiness gaps.
Capture and share best practices across rollout locations.
Requirements
Strong functional expertise in
Materials Management and/or Warehouse Management processes
.
Solid hands-on experience with
SAP S/4HANA
.
Experience working on
international SAP transformation or rollout programs
.
Strong understanding of
end-to-end business processes
and their integration with SAP.
Experience with
Core Model / Global Template
deployments.
Hands-on experience with
Fit-to-Template, gap analysis, process mapping, and requirements gathering
.
Experience supporting
UAT, deployment, cutover, Go-Live, and hypercare
.
Fluent English and strong ability to work between Business and IT / Digital teams.
Location: Barcelona, Spain
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We are looking for an
Ad Account Manager (FB & Google Ads)
to join the
Colibrix Partners
team. We aren't just a service provider-we are a growth engine for our partners. Your role is to be the primary support for clients who need high-quality ad accounts and reliable payment solutions to scale their traffic. While our focus is on building the best environment for our partners, you will also leverage the Colibrix One fintech ecosystem to provide seamless financial infrastructure and card solutions for ad spend.
Key Responsibilities
Maintain daily communication with partners to ensure their scaling needs are met and projects stay on track
Manage the full cycle of providing ad accounts for rent including setup and ongoing technical support
Execute daily monitoring of budget pacing and KPI performance to ensure accounts are running efficiently
Identify specific growth points and optimization strategies to help partners increase their ROI
Analyze traffic data and retail media placements to find ways to maximize placement efficiency
Build clear and actionable reports that translate complex data into practical insights for partners
Test new advertising tools and hypotheses to keep our partners at the forefront of industry best practices
Collaborate with internal technical teams to resolve account issues and streamline payment flows
What you need to succeed in this role
2 years of experience as an Account Manager or in Client Service within a marketing agency or affiliate network
Solid hands-on experience with Google Ads and Facebook Ads plus a deep understanding of the arbitrage landscape
Knowledge of retail media and the principles of digital advertising efficiency
High proficiency in Excel or Google Sheets and the ability to interpret complex data into clear insights
Fluent Russian and English at an Intermediate level or higher to communicate effectively with a global partner base
A proactive team player mindset with the ability to thrive in a multitasking environment and take full ownership of partner success
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
We are looking for an Engineering Director to own the technology platform behind the GoMining ecosystem.
This is a senior leadership role for someone who combines deep engineering expertise with strong product and business thinking.
You will own the Platform end-to-end — technology strategy, architecture, engineering organization, roadmap, reliability, delivery, and its impact on the wider business.
The Platform powers multiple GoMining products and includes core application infrastructure, authentication and authorization, integrations, shared services, analytics infrastructure, user restrictions, native applications, reliability, and other foundational capabilities.
This is not a role where success is measured simply by uptime, delivery, or engineering output.
We expect the Engineering Director to understand where technology creates or limits business value, make trade-offs between long-term architecture and immediate commercial priorities, and build a platform that allows the entire company to move faster.
Responsibilities
Platform Strategy & Architecture
Own the technology strategy, architecture, and roadmap for the GoMining Platform.
Build scalable shared infrastructure used across multiple products and engineering teams.
Define which capabilities should be centralized at Platform level and which should remain within individual product teams.
Drive major architectural and technical decisions.
Identify scalability and architectural bottlenecks before they become business-critical.
Balance long-term platform investments with immediate product and commercial priorities.
Reliability & Engineering Excellence
Own platform reliability, availability, latency, scalability, and operational performance.
Define and improve SLAs, DORA metrics, engineering performance, and incident-management practices.
Improve release stability, engineering velocity, and system resilience.
Lead post-incident improvements and eliminate systemic reliability issues.
Maintain a high engineering bar without unnecessary bureaucracy.
Core Platform Capabilities
Own shared authentication, authorization, registration, and 2FA infrastructure.
Develop common account controls, user restrictions, and security mechanisms.
Own integrations and shared backend capabilities required across GoMining products.
Develop shared analytics and event infrastructure.
Support common infrastructure across web and native applications.
Partner with Product, Design, Security, and engineering teams on cross-company capabilities.
Product & Business Impact
Platform at GoMining is not an isolated infrastructure function.
You will work directly with product leaders, General Managers, and C-level stakeholders to understand where technology can unlock growth and where platform limitations are holding the business back.
Prioritize engineering initiatives based on technical risk and business impact.
Understand how platform decisions affect revenue, conversion, customer experience, and product velocity.
Identify technical changes that can unlock meaningful business results.
Balance competing priorities across multiple product teams.
Make clear trade-offs between speed, scalability, reliability, security, and business value.
Measure Platform not only through technical metrics, but through how effectively it accelerates the company.
Engineering Leadership
Lead and develop the Platform engineering organization.
Own team structure, hiring, performance, priorities, and execution.
Build a culture of strong engineering ownership and accountability.
Stay close enough to architecture and technology to challenge decisions and make informed trade-offs.
Develop strong technical leaders within the team.
Raise the technical and execution bar across the organization.
AI-First Engineering
Actively use AI tools and agents in your own work.
Introduce AI-assisted workflows across engineering, specifications, QA, analytics, and operations.
Identify opportunities to automate repetitive engineering work.
Use AI to increase engineering velocity and quality.
Build a team where AI becomes part of the engineering operating model.
Requirements
Experience as an Engineering Director, Head of Engineering, Head of Platform, VP Engineering, CTO, or in a comparable senior engineering leadership role.
Strong technical background and the ability to engage deeply in architecture and engineering decisions.
Experience building or operating complex platforms, shared services, or infrastructure used by multiple products or engineering teams.
Proven experience leading engineering teams and delivering complex cross-functional initiatives.
Strong understanding of distributed systems, high-load environments, reliability, scalability, incidents, and security.
Experience with authentication, authorization, integrations, identity, payments infrastructure, or other shared platform capabilities.
Strong product and business mindset — you understand not only how something should be built, but why it matters.
Ability to prioritize based on business impact rather than technical complexity alone.
Experience working directly with senior product, business, and executive stakeholders.
Strong data-driven approach to engineering and decision-making.
Hands-on experience with modern AI tools and agents.
Experience in fintech, payments, crypto, marketplaces, gaming, or another high-scale technology environment is a strong advantage.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Kuwait City, Kuwait; Riyadh, Saudi Arabia; Muscat, Oman
We are seeking a
Technical Procurement Specialist
to join a newly established Dubai-based procurement business serving corporate clients worldwide. The company specializes in sourcing and purchasing industrial equipment, spare parts, machinery components, and other commercial goods from international suppliers.
The successful candidate will manage the procurement process independently, from understanding client requirements and identifying suitable suppliers to negotiating prices, coordinating purchases, and ensuring timely delivery.
Key Responsibilities
Manage procurement requests from initial enquiry through purchasing and delivery coordination.
Interpret technical specifications, drawings, and product requirements to identify suitable products and suppliers.
Source industrial equipment, machinery components, spare parts, and other commercial goods from international markets.
Identify, evaluate, and establish relationships with manufacturers, suppliers, and distributors.
Request and compare supplier quotations based on pricing, quality, specifications, and delivery timelines.
Negotiate prices, payment terms, and other commercial conditions with suppliers.
Prepare and manage purchase orders and follow up on order confirmations and deliveries.
Coordinate with clients, suppliers, and logistics partners to ensure smooth procurement operations.
Monitor order progress and resolve supply, pricing, or delivery-related issues.
Maintain accurate procurement records, supplier databases, and purchasing documentation.
Requirements
Bachelor's degree or diploma in Engineering, Mechanical Engineering, Industrial Technology, Supply Chain Management, Procurement, or a related field.
Proven experience in technical procurement, purchasing, or sourcing, preferably involving industrial equipment, machinery, spare parts, or engineering components.
Ability to understand technical specifications and translate client requirements into appropriate purchasing solutions.
Experience identifying suppliers, comparing quotations, and negotiating commercial terms.
Established supplier and manufacturer contacts would be an advantage.
Strong communication, negotiation, organizational, and problem-solving skills.
Ability to work independently and manage multiple procurement requests.
Fluent English communication skills are essential.
Benefits
As per market standards
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Doha, Qatar; Kuwait City, Kuwait; Riyadh, Saudi Arabia; Muscat, Oman
Location: Indonesia
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
We are seeking a highly creative and skilled In-House 3D Motion Graphics Artist to produce high-quality product animations for our brand. This role will be responsible for handling the entire 3D animation pipeline in-house—from concept development to final delivery. The ideal candidate will collaborate closely with our marketing and design teams to create visually compelling animations that showcase our products across various digital platforms.
Responsibilities
:
Own the end-to-end production of all in-house 3D product animations.
Conceptualize, design, and animate high-quality motion graphics that enhance product storytelling.
Collaborate with internal teams to create digital marketing, e-commerce, and promotional content.
Ensure all animations align with brand guidelines, messaging, and visual identity.
Oversee texturing, lighting, shading, and VFX enhancements to achieve photorealistic results.
Optimize animations for different formats, including social media, web, and advertising placements.
Keep up with the latest trends in 3D animation, AI-assisted tools, and motion design to improve workflow efficiency.
Software & Tools Expertise:
3D Animation & Modeling: Cinema 4D, Blender, Maya, Houdini, Unreal Engine.
Rendering & Visual Effects: Redshift, Octane Render, Arnold, Adobe Substance 3D.
Post-Production & Editing: After Effects, Premiere Pro, DaVinci Resolve.
AI & Automation Tools: RunwayML, Topaz Video AI, AI-assisted animation workflows.
Collaboration & Workflow: Adobe Creative Cloud, Notion, Frame.io, Slack, Trello.
Requirements
5+ years of experience in 3D motion graphics production with a strong portfolio.
Proficiency in Cinema 4D, Blender, Maya, Houdini, Unreal Engine, or equivalent software.
Expertise in animation principles, camera work, lighting, and rendering pipelines.
Ability to execute projects from concept to final delivery independently.
Experience working with marketing and branding teams to develop high-quality product animations.
Strong problem-solving skills, adaptability, and ability to meet tight deadlines.
Knowledge of liquid simulations, particle effects, and AI-assisted animation is a plus
Bonus Skills:
Experience with real-time rendering for AR/VR applications and metaverse projects.
Familiarity with motion capture workflows and procedural animation techniques.
Understanding of sound design integration and color grading for final video production.
Benefits
Competitive salary.
Ability to work remotely.
Collaborating with international teams, as you will be working for global company.
Significant room for growth over time
Location: Remote; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Preferable to have someone near one of our offices in NYC or San Francisco, but open to hiring around the US for the right candidate.
Join the frontier of shaping generative AI video and its legal landscape as an early lawyer at Runway wearing multiple hats. As AI Product & Partnerships Counsel, your mission is to enable the company to ship better products faster and accelerate product and data partnerships and other go-to-market deals. You are a self-starter who thrives at getting things done in fast-paced, unstructured environments. You have a passion for building scalable initiatives across our product and commercial legal workstreams.
You will serve as a strategic partner to product, engineering, partnerships, sales, marketing, and the Runway Executive Team. Comfort working within a highly technical, rapidly evolving area of the law is a must.
WHAT YOU’LL DO
- Become a go-to advisor for product legal matters, from design to launch, by providing pragmatic, product-motivated advice
- Accelerate AI product development and integrations by building playbooks and streamlining legal review of partnership deals, including data partnerships, IP and model licensing, procurement, reseller, and marketplace agreements
- Accelerate AI product adoption by closing deals with Runway’s strategic partners and customers. These include B2B SaaS customer contracts for our generative AI SaaS platform and APIs, DPAs, and order forms.
- Dive into the technical aspects of our generative AI products to learn them inside and out, to inform your advice to the business
- Closely follow (and even shape) technical, legal, and policy developments in AI and translate them into practical product guidance
- Implement practices allowing our legal team to scale our impact on the business, including enablement, self-serve resources, and AI-enabled automation
WHAT YOU’LL NEED
- 6+ years of relevant experience, including in-house experience at a fast-paced technology company
- Experience advising product development leaders and executives across a broad range of issues, especially IP and privacy
- Experience closing partnership and go-to-market deals, such as data partnerships; IP and model licensing; robotics, hardware, and compute agreements; reseller; and other partner, customer, and vendor deals
- Experience providing practical recommendations to senior leaders with limited time and information
- Sound judgment in ambiguity: track record of gathering key information quickly and helping the business make smart decisions
- Deep sense of ownership, whether you're advising our CEO on a novel legal issue or testing your new AI-enabled workflow for the nth time
- Bias for action: why put something off if you can do it now?
- Demonstrated interest in AI, creative tools or both
- J.D. and admission in good standing with at least one state bar
NICE TO HAVE
- Generative AI models and agentic workflow understanding and interest
- Experience closing strategic, IP-heavy partnerships
- Experience in B2C and B2B industries and in product-led and enterprise businesses
- Experience closing B2B SaaS customer deals
- Big Law and/or hypergrowth tech startup experience
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote, Worldwide; Aachen; Berlin, Germany; Frankfurt, Germany; Germany; Munich, Germany; Saarbrücken, Germany; Stuttgart, Germany
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
MAIN PURPOSE OF THE JOB
Welocalize is seeking passionate and culturally fluent German Music Subject Matter Experts with exceptional writing skills to join our localization team. You’ll review, refine, fact check, and adapt German music-related content so it resonates with audiences in your market.
Project Details:
Language Pair: English (US) > German (DE)
Task Type: Quality Control
Assessment: Grammar + SME knowledge
MAIN DUTIES
Review, edit, fact check, and adapt music-related content while adhering to writing style guides and guidelines
Elevate and improve AI-generated US-English source copy to ensure clarity, coherence, and creative impact
Conduct market-specific research on music terminology, artists, genres, and trends; ensure cultural and regional relevance for US audiences
Provide feedback on written content
Ensure consistency and quality across audiovisual and digital surfaces; work within client tools and workflows
REQUIRED SKILLS
Proven copywriting experience
Native-level fluency in German
Proven experience editing or writing content related to various music genres, ensuring clarity, coherence, and consistency.
Familiarity with contemporary music terminology, trends, and industry conventions.
Ability to tailor tone and style to suit different musical contexts and audiences.
Awareness of cultural influences and regional preferences in music content.
Sharp awareness of pop culture, with a keen understanding of language, trends, and references commonly used in mainstream and ultra-popular contexts.
Ability to avoid overly formal or stiff tones to maintain relevance and authenticity.
Deep understanding of music genres: Pop/Rock // Hip-Hop // K-Pop.
BONUS IF YOU HAVE:
Published work on platforms like Billboard, Rolling Stone, Pitchfork, NME, or similar
Experience working with music streaming services, editorial platforms, or music-focused apps
A flair for adapting voice and style to Gen Z and pop culture audiences
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
After your application is reviewed, shortlisted candidates will be contacted by our team to complete the application process.
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Serve as a trusted partner to several customer-facing leaders across Sierra’s Sales and Agent Development organization, providing comprehensive, high-touch executive support.
- Proactively manage complex calendars, meetings, travel, and expenses across multiple leaders, balancing internal priorities with customer commitments.
- Coordinate customer meetings, executive briefings, and external engagements, ensuring each interaction is thoughtfully prepared and executed.
- Anticipate scheduling conflicts, changing needs, and competing priorities, resolving issues independently and keeping commitments moving forward.
- Coordinate domestic and international travel, with careful attention to itineraries, accommodations, agendas, logistics, and preparation.
- Partner with leaders and their teams to make meetings effective by preparing materials, developing agendas, tracking action items, and coordinating follow-ups.
- Collaborate closely with Executive Assistants and cross-functional partners across Sierra to coordinate priorities and ensure alignment across the organization.
- Build strong working relationships with teams across product, engineering, operations, and other functions.
- Support recruiting coordination, team operations, and other administrative needs as the organization grows.
- Plan and execute team events, including leadership meetings, off-sites, hackathons, and team travel.
- Establish and continuously improve administrative systems and processes that support multiple leaders and a rapidly scaling organization.
- Handle sensitive information, technical roadmaps, personnel matters, and strategic communications with confidentiality and discretion.
WHAT YOU'LL BRING
- 5+ years of Executive Assistant or similar strategic support experience.
- Demonstrated ability to support multiple customer-facing senior leaders simultaneously while adapting to different communication styles, priorities, and working preferences.
- Experience supporting technical, product, or engineering leaders in a fast-paced environment.
- Strong customer orientation and the ability to interact with customers and external stakeholders with professionalism, responsiveness, and sound judgment.
- Exceptional attention to detail and a proactive mindset, with a commitment to creating polished and seamless experiences for leaders, customers, and internal partners.
- Excellent organizational and time-management skills, with the ability to shift priorities quickly while remaining accurate and proactive.
- Proven ability to operate independently, anticipate needs, and make sound judgment calls on behalf of leadership.
- Strong relationship-building skills and the ability to partner effectively with cross-functional teams and external stakeholders.
- High integrity and discretion when handling confidential or sensitive information.
- Advanced proficiency with Google Workspace and Slack, along with the ability to learn new tools quickly.
- Willingness and ability to work on-site in San Francisco four days per week.
EVEN BETTER...
- Experience in a fast-growing, in-person start-up environment.
- Experience working with C-suite executives.
- Experience working within a dual, floating, or team-based Executive Assistant structure.
- Experience managing complex travel, executive events, and high-touch on-site logistics.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: United States
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Counsel, Commercial Transactions to join Webflow's Commercial Legal team. This is a hands-on, high-variety role. One day you're closing an enterprise MSA at quarter-end. Next you're negotiating a reseller agreement, structuring terms for a new technology partner with our BD team, tightening our API and marketplace terms, or updating a playbook after closing a complex deal. You'll own a steady flow of deals from start to finish and be the main POC to our impactful and growing Corporate GTM team, and you'll be the person the team counts on to jump in wherever the business needs it most.
You'll work closely with Sales, Partnerships, RevOps, Procurement, Finance, Product, Security, and Privacy to get deals done and counsel our internal stakeholders with sound, risk-balanced judgment. You'll also help scale Webflow's partner ecosystem and keep our contracting frameworks current as Webflow builds out agentic and AI-powered capabilities. This role suits a commercially pragmatic lawyer who knows which points matter, trades the rest well, and is energized by the pace and ambiguity of a high-growth, sales-led company.
ABOUT THE ROLE:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $183,300 - $220,000
- Zone B: $171,700 - $206,000
- Zone C: $161,700 - $194,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for an existing vacancy
- Reporting to the AGC, Head of Commercial Legal
As a Senior Counsel, Commercial Transactions you’ll:
- Independently negotiate and close a high volume of customer agreements across SMB, mid-market, regulated, and large enterprise segments, including MSAs, Order Forms, DPAs, SLAs, NDAs, and AI addenda.
- Support Webflow's partner ecosystem end to end: draft and negotiate agreements with agency and solution partners, technology and integration partners, resellers and channel partners, and referral partners, including program terms, co-selling and co-marketing, revenue share, and referral fees.
- Work with Partnerships and BD teams to structure, launch, and scale partner programs, keeping partner-facing templates, flow-downs, and program terms aligned with our customer paper.
- Advise on API, developer, and marketplace terms (including terms for app developers and template creators), working with Product so our terms match how our platform and AI features actually work.
- Review and negotiate vendor agreements, including SaaS, AI-enabled tools, and services, in partnership with Procurement, Security, and Privacy.
- Maintain and improve templates, playbooks, fallback positions, and enablement materials so deal teams can handle routine issues themselves.
- Serve as a go-to escalation point and provide hands-on training and enablement for Sales, Partnerships, and Deal Desk, with clear, practical guidance that weighs revenue impact, risk, and precedent.
- Pinch-hit across the team: cover colleagues' deals, get in the trenches with our Trust & Safety team on Security and Privacy issues, and roll up your sleeves as the business evolves.
- Use AI tools and our contracting stack to speed up your end to end work product, with proper guardrails for accuracy, reliability, and confidentiality.
ABOUT YOU:
Requirements:
- Admitted and in good standing in at least one U.S. jurisdiction.
- 7+ years of post-qualification experience, including a combination of law firm training and at least 2 years in-house supporting revenue-generating teams in a hyper-growth, fast-paced tech environment.
- A demonstrated track record of independently drafting, negotiating, and closing B2B SaaS/PaaS agreements, including DPAs and privacy terms, as well as vendor and partnership agreements, in close partnership with Sales, Procurement, and other cross-functional stakeholders.
- Hands-on experience supporting a partner ecosystem, such as channel/reseller, referral, technology/integration, agency, or marketplace programs.
You’ll thrive as a Senior Counsel, Commercial Transactions if you:
- Are a low-ego team player that likes to roll up your sleeves and jump in wherever needed, whatever the scope or visibility of the work.
- Are commercially pragmatic: you can secure the best overall deal for Webflow without winning every point, prioritizing what matters and trading the rest.
- Understand how partner economics and incentives work, and can design terms that scale across a program rather than one-off deals.
- Bring growth-enabling, risk-balanced judgment and know when to escalate.
- Are comfortable being uncomfortable: you make sound calls with incomplete information and adapt quickly as priorities shift.
- Are AI-fluent and systems-savvy, with hands-on experience in a CLM (Ironclad or similar), DocuSign, Salesforce, Google Workspace, and Slack.
- Communicate plainly and can coach sales reps, partner managers, and other stakeholders to handle routine issues on their own.
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: Los Angeles, USA
Riot engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains. As a Senior Software Engineer at Riot, you'll combine deep technical expertise with product ownership and player empathy to build experiences that delight millions of players around the world.
As a
Senior Software Engineer on the League of Legends Bots team
, you’ll build and integrate bot systems, develop the services and tools that power them, and collaborate with global partners to bring new gameplay capabilities into League. You'll report to the team's Engineering Manager and work in a hybrid environment based at our Los Angeles office, with an expectation of being onsite 1–2 days per week.
Responsibilities:
Design, implement, and maintain gameplay systems using traditional game AI, machine learning tech, and proprietary engine technologies
Collaborate with game designers, engineers, and product partners to translate player needs into compelling bot experiences
Improve team workflows by identifying and implementing engineering best practices
Own complex technical initiatives from design through delivery, contribute to architectural decisions, and elevate engineering quality through mentorship, thoughtful code reviews, and technical collaboration.
Work closely with global teams, including but not limited to Sydney and China
Required Qualifications:
5+ years of professional experience in the game industry
3+ years of C++ development experience in a production environment
Interest in building and operating ML-powered applications, with a willingness to learn model inference, deployment, and integration into game systems.
Hands-on experience in either Gameplay engineering, or AI/Bots engineering
Strong communication and collaboration skills across disciplines
Professional working proficiency in Mandarin for technical collaboration with international partners
Bachelor's degree in Computer Science or a related field
Preferred Qualifications:
Experience or interest in building machine learning applications, backend services for games, or data-driven decision making
Interest in full-stack engineering within the game development space
Experience with Unreal, Unity, or other commercial game engines
Has a history, is actively playing, or has a deep desire to play League of Legends
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Remote, LATAM
About the company
Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We are the global leader in tokenized treasuries, tokenized stocks and ETFs, and are building the future of institutional-grade financial services onchain.
Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.
About the role
We are looking for a commercially driven
Director, Business Development, Latin America
to lead Ondo’s institutional and strategic partnership growth across the region.
You will own the regional business development strategy and build relationships with banks, asset managers, brokerages, exchanges, wealth platforms, fintechs, custodians, family offices, and other institutional partners. You will identify the most attractive markets and opportunities, develop Ondo’s regional pipeline, and lead relationships from initial engagement through negotiation, launch, and expansion.
This is a senior, hands-on role requiring both strategic leadership and direct commercial execution. You will represent Ondo with senior decision makers, develop creative partnership and distribution models and navigate complex institutional sales cycles.
The ideal candidate combines a strong institutional network in Latin America with deep commercial judgment, regional market knowledge, and fluency in digital assets and financial services. They should understand how institutional clients evaluate new financial products and be able to position tokenized assets as credible solutions for investment, collateral, treasury management, distribution, and market access.
Fluency in both Spanish and Portuguese strongly preferred. The role will involve regular travel throughout Latin America.
Responsibilities
Define and execute Ondo’s institutional business development strategy across Latin America
Identify priority countries, client segments, distribution channels, and strategic opportunities across the region
Build senior relationships with banks, asset managers, brokerages, wealth platforms, exchanges, fintechs, custodians, family offices, and other institutional partners
Develop and manage a high-quality pipeline, progressing opportunities from initial engagement through commercial negotiation, contracting, launch, and expansion
Position Ondo’s tokenized products and infrastructure around the needs of institutional clients and regional markets
Structure distribution, integration, revenue-sharing, joint go-to-market, and other strategic partnership arrangements
Develop country-specific approaches that reflect local market structures, client needs, regulations, and adoption patterns
Partner with Product, Legal, Compliance, Engineering, Marketing, and Operations to develop and execute institutional opportunities
Provide regional market intelligence and client feedback to inform Ondo’s product, partnership, and go-to-market priorities
Represent Ondo at senior client meetings, conferences, industry events, and relevant policy discussions across Latin America
Establish clear regional goals, pipeline reporting, operating processes, and performance metrics
Build and lead a broader Latin American business development function as the region scales
Requirements
10+ years of experience in institutional business development, capital markets, asset management, banking, or digital assets
Strong network and track record of building institutional relationships across Latin America
Demonstrated success originating, negotiating, and closing complex, high-value commercial partnerships
Deep understanding of the Latin American financial-services landscape, including major institutions, distribution channels, market structures, and regional differences
Strong knowledge of digital assets, tokenization, stablecoins, blockchain infrastructure, or institutional crypto markets
Ability to translate complex financial and technical products into clear institutional use cases and commercial propositions
Excellent executive presence, communication, negotiation, and relationship-management skills
Strong strategic judgment combined with a willingness to operate hands-on across sourcing, pitching, negotiation, and execution
Ability to coordinate complex opportunities involving multiple internal and external stakeholders
Fluency in English, Spanish and Portuguese
Willingness to travel regularly throughout Latin America and collaborate across global time zones
Preferred Qualifications
Established relationships with banks, asset managers, brokerages, exchanges, fintechs, wealth platforms, or other relevant institutions in Brazil and Spanish-speaking Latin America
Experience with tokenized securities, stablecoins, treasury products, funds, capital markets, custody, or institutional trading infrastructure
Experience launching financial products or building new institutional markets across multiple Latin American countries
Familiarity with the regulatory and commercial environments of Brazil, Mexico, Argentina, Colombia, Chile, and other priority regional markets
What we offer
Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation.
Full benefits (medical, vision, and dental) and flexible vacation policy (PTO).
Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices.
A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Coinbase, Circle, Uniswap.
Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.
Location: Europe - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions.
Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services and Web3.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at global scale.
Bybit EU is headquartered in Vienna and is building the next generation of regulated digital asset services for customers across the European Economic Area.
About the Role
Bybit EU is looking for a
Customer Excellence Lead
to direct our European customer experience strategy, CRM-driven communication, and support operations across our regulated digital asset and financial services businesses.
This senior leadership role covers
customer support, service delivery, complaint management, customer experience, operational performance and service optimisation
, with a strong focus on customer satisfaction, scalability, efficiency and regulatory compliance.
Reporting directly to the
Chief
Business
Operati
ons
Officer EU
, you will work closely with Product, Technology, Compliance, Operations and global Customer Service teams to deliver seamless customer experiences and build a high-performing European customer service function.
Key Responsibilities
Customer Service Strategy & Operations
Define and execute the European customer service strategy aligned with business objectives and customer expectations.
Oversee customer support operations across European markets, channels and customer segments.
Establish service standards, operating procedures, KPIs and performance management frameworks.
Drive operational efficiency, scalability and continuous improvement across customer service functions.
CRM, Incident & Platform Communications
Own the operational CRM and notification strategy for European users across email, in-app messaging, push notifications, and system banners.
Serve as the accountable owner for critical user alerts, managing end-to-end incident communications during platform changes, planned maintenance, service interruptions, and downtime.
Partner with Product, Operations, and Marketing to draft and distribute clear, timely product updates, compliance notices, and general news.
Maintain standardized templates and rapid-response incident runbooks to keep users transparently informed during critical events.
Customer Experience & Service Quality
Deliver high-quality customer support across retail, active trader, VIP and institutional customer segments.
Own customer satisfaction, service quality, response times and first-contact resolution performance.
Identify customer pain points and drive improvements across the end-to-end customer journey.
Develop consistent and effective customer communication and service standards across European markets.
Complaint Management & Escalations
Oversee customer complaint handling, escalations and dispute resolution in accordance with applicable regulatory requirements.
Ensure effective processes for managing complex, sensitive and high-priority customer cases.
Partner with Compliance, Legal and Risk teams to address customer protection and regulatory concerns.
Analyse complaint trends and implement corrective actions to address recurring issues.
Service Channels & Customer Support
Manage customer service delivery across live chat, email, telephone and other relevant support channels.
Develop effective support models for onboarding, KYC, deposits, withdrawals, trading and account-related enquiries.
Ensure appropriate service coverage, workforce planning and multilingual support capabilities across European markets.
Oversee service delivery performance of internal teams and outsourced customer support providers.
Technology, Automation & Performance
Drive the adoption of customer service technologies, AI, automation and self-service solutions.
Own customer service analytics, reporting and performance dashboards.
Use customer insights, data and feedback to improve service quality, productivity and customer retention.
Partner with Product and Technology teams to improve support platforms, workflows and customer journeys.
Leadership & Compliance
Build and lead a high-performing European customer service function.
Set clear objectives, KPIs and accountability across internal teams and external service providers.
Ensure customer service operations meet applicable European regulatory requirements, including customer protection, complaint handling and data privacy.
Work closely with global and local stakeholders to align service standards while addressing European regulatory and customer needs.
What We're Looking For
10+ years of relevant experience
in customer service, customer operations or customer experience, including significant leadership experience in crypto, fintech, banking, brokerage or financial services.
Proven experience leading large-scale, multi-market customer service operations and high-performing international teams.
Strong understanding of crypto trading, digital assets, payments and financial services customer journeys.
Demonstrated experience managing customer support operations, complaint handling, escalations and service quality.
Strong experience with customer service platforms, CRM systems, AI, automation and omnichannel support solutions.
Commercial and analytical mindset with experience managing CSAT, NPS, SLAs, response times, resolution rates and operational efficiency metrics.
Experience managing outsourced service providers, workforce planning and multilingual customer support operations.
Strong understanding of European markets, customer protection requirements and regulated financial services environments.
Proven ability to drive operational transformation, customer experience improvements and scalable service delivery.
Excellent communication, leadership and stakeholder management skills.
Fluent English; additional European languages are an advantage; Chinese nice to have.
Bachelor's or Master's degree in
Business Administration, Management,
Finance
, Communications or a related field
; equivalent relevant professional experience will also be considered.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Belgrade, Serbia
Workplace: hybrid
Implementation Manager - Belgrade
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: United States, Madison, WI
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Full Stack Software Engineer II (Contract Role)
Madison, WI
Playstation is looking for a Software Engineer to build our next-generation technologies and applications in the growing Madison, WI campus. We apply modern web technologies and methodologies to build an outstanding commerce platform and a customer experience filled with delight. The ideal candidate will come from an object-oriented development background, and be passionate about front end web technologies. Are you ready for a rare opportunity to deliver high-quality, thoroughly tested code at one of the world’s most recognizable brands? We’re doing really cool things with web technologies like React, React Native, and more to keep PlayStation the #1 gaming platform in the world.
Yes! There is a Sony Playstation office in Madison, WI! We are located in the heart of downtown right near the Capitol Square with an outstanding view of the east side and many great restaurants and social opportunities right outside the door.
This is a hybrid role. We offer a flexible work-from-home policy. In-person meetings may sometimes be required. Otherwise, you can work in the office as much or as little as you prefer. We also host many social and team bonding events in our Madison campus.
The team
This team focuses on building client application experiences for PlayStation consoles, websites, mobile applications and beyond. These features serve millions of users around the world. If you strive for outstanding UX, improving performance for a fast experience, and the blend of games and technology, please apply.
Responsibilities:
Develop, test and document business critical features and applications
Work with Product Owners and Product Managers to understand feature requirements, capture technical requirements and craft solutions for components and applications for the PlayStation ecosystem
Passionate about quality and strives to improve processes, proposes standard methodologies and drives their usage within the teams
Developing JavaScript-based applications for PlayStation gaming consoles, web, mobile and future flagship Sony devices and services
Building digital commerce solutions for PlayStation games, media content, subscription services and more
Write robust unit and component tests to ensure reliability and prevent regressions.
Work quickly and optimally in a fast-paced ever-evolving environment
Work independently and collaborate with internal and external engineers
Work with other team members by reviewing and giving feedback on pull requests and design plans
Define and refine technical approaches that support performance, accessibility, and scalability.
Exercise your feature building capabilities and collaborate within your team to optimize existing solutions as well
Deploying platform experiences through CI/CD pipelines
Monitoring software releases, analyze telemetry, and adapt to production data
Continuously learn, experiment, and bring forward innovative ideas — participate in Hackathons and Café Days to help shape the future of PlayStation experiences.
Required Qualifications:
Bachelor's degree or equivalent, or 3+ years of relevant work experience instead of a degree
2-3 years of building product experiences with proficiencies in UI technologies
A passion for robust sustainable and high-quality code
Excellent communication and collaboration skills
Strong technical, analytical, and problem-solving skills
Capable of producing detailed design and development documentation
Preferred Qualifications:
Using HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Jest, and TypeScript
Familiarity with Java and Spring Boot is a bonus
Familiarity with GraphQL, REST APIs, and containerization tools such as Docker.
Understanding of build pipelines and CI/CD standards, especially across multiple platforms.
Experience working with performance optimization, accessibility, and responsive design principles.
Curiosity about AI-assisted development tools or automation that improves developer efficiency
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$72.13
—
$108.20 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: San Francisco, United States
Workplace: hybrid
Implementation Manager - San Francisco
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company’s mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You’ll be the senior data science leader embedded in our Core Apps product team and a strategic thought partner to its product leads. You’ll help set product direction for Claude Code and other new bets across Core Apps: bringing a point of view on where to invest, how to grow our Apps business, and how to deliver more value for our users. As a tech lead manager, you’ll also manage a small team of Product Data Scientists, setting their agenda and raising the bar for how data shapes product decisions.
Responsibilities:
Act as a strategic thought partner to Core Apps product leads, helping shape product strategy, roadmap priorities, and the major bets the team makes
Set the data science agenda for Core Apps, deciding where the Product Data Science team can have the most impact and what it should deprioritize
Manage and develop a small team of Product Data Scientists, coaching them to move from answering questions to shaping decisions
Frame the most important and ambiguous questions facing the business, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Core Apps measures success, establishing the core metrics and measurement frameworks that align teams and leadership on what matters
Set the standard for experimentation and causal inference across Core Apps, and personally lead the highest-stakes analyses
Turn complex analyses into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Core Apps needs to support rapid iteration and decision-making as our products grow
You may be a good fit if you have:
Have extensive experience in data science, including leading analytics for a product area at significant scale
Have 3+ years managing data science teams, including setting team direction and developing senior data scientists
Have been a trusted partner to senior product and business leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others’ technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company’s mission of building helpful, honest, and harmless AI
Strong candidates may also have:
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$460,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, United States
Workplace: hybrid
Implementation Manager - New York
As a key member of the Product function, the Implementation Manager is responsible for coordinating cross-functional teams to guide embedded clients (NeoBanks, Marketplaces, Payroll companies) through implementations.
This role combines project management excellence, API implementation coordination, and relationship management to ensure our most complex partnerships achieve exceptional outcomes while building repeatable processes for future growth.
In this role, you'll work alongside Product Managers, Partnership Managers, and dedicated specialists from Operations and Compliance to deliver world-class implementation experiences.
About us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:
• Global payments and receivables
• Foreign Exchange (FX)
• Treasury management
• Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Project Orchestration
Cross-functional Team Coordination: Coordinate a bespoke Implementation team made of individuals from Sokin Sales, Product, Engineering, Compliance, and Operations teams, based globally, throughout the implementation lifecycle, ensuring clients’ onboarding and operating experience is fast and easy
Implementation Planning:
Create and maintain implementation plans with clear deliverables, timelines, owners, and dependencies for both Sokin and client teams, driving accountability and momentum
Stakeholder Alignment
: Facilitate appropriate meetings and communication channels to ensure all teams remain aligned on priorities, timelines, and evolving client expectations
Resource Coordination:
Work with department leads to align cross-team resources across multiple concurrent implementations, managing competing priorities and ensuring optimal team usage and efficient implementation pipelines.
Client impact analysis:
Gather data around expected client impact (volume projections, expected response times etc) and share with product and engineering as contributions to the product prioritisation and planning process
Risk Management
Proactive Risk Identification:
Continuously assess and document implementation risks including technical, commercial, regulatory, and operational threats to successful delivery
Escalation Management:
Establish clear escalation paths and proactively escalate blockers to appropriate stakeholders before they impact timelines, ensuring rapid resolution and maintaining implementation momentum
Issue Resolution Leadership:
Lead cross-functional issue resolution efforts, bringing together the right expertise and decision-makers to unblock progress and prevent recurring problems
Implementation Reviews & Handoff
Success Criteria Validation:
Collaborate with client teams to define clear, measurable acceptance criteria for the implementation and ensure all requirements are met before go-live
Go-Live Coordination:
Orchestrate go-live activities across all teams, providing immediate post-launch support and monitoring to ensure smooth transition to production for the client
Handoff Execution:
Execute structured handoffs to ongoing support teams with documentation, knowledge transfer sessions, and transition planning
Post-Implementation Review:
Conduct thorough lessons learned sessions with internal teams to capture improvement opportunities and celebrate successes
Process Improvement
Journey Process Documentation:
Create, maintain, and continuously improve detailed process documentation for embedded client implementation journeys
Process Optimization:
Analyze implementation data, client feedback, and team insights to identify bottlenecks, inefficiencies, and opportunities for process enhancement
Cross-team Feedback Integration:
Collect, synthesize, and act upon feedback from all internal teams based on implementation experiences and client interactions
Required Qualifications
Experience & Background
· 5+ years of implementation or project management experience in B2B SaaS, enterprise software, or fintech environments
· Proven track record managing complex enterprise implementations involving APIs, integrations, or embedded solutions from initiation through completion
· Experience coordinating cross-functional teams and managing stakeholder relationships in matrix organizations with competing priorities
· Stakeholder management experience managing relationships with technical stakeholders, and C-level executives
· Background in payments, financial services, embedded finance, marketplace technologies, or API-driven products preferred
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
Sokin is an equal opportunities employer and committed to maintaining an inclusive work environment. As a growing global startup with bases across multiple countries, we were established on and continue to promote an agile, flexible working culture. Please reach out to discuss any accommodations you may require during the recruitment process.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we are on a mission to unlock human performance and extend healthspan. The security organization supports this mission by protecting the systems, data, and infrastructure that power the platform and enable trusted member experiences.
WHOOP is seeking a Security Analyst to support day-to-day security operations and maintain operational visibility across the security environment. This role works closely with the internal security team and external security partners to investigate alerts, coordinate response activities, and ensure security issues are triaged and addressed efficiently.
The ideal candidate combines strong analytical skills with operational discipline and enjoys working across security and engineering teams to investigate potential threats and improve security processes.
RESPONSIBILITIES
- Triage and investigate security alerts originating from internal security tooling as well as those escalated by external security monitoring partners.
- Monitor and manage the internal security operations ticket queue, ensuring alerts and investigations are prioritized, tracked, and resolved in a timely manner.
- Assist with investigation of security events across endpoint, identity, cloud, and SaaS platforms.
- Support incident response activities including investigation, containment coordination, documentation, and post-incident analysis.
- Respond to external threat intelligence and digital risk alerts related to potential brand abuse, impersonation, or exposed credentials.
- Collaborate with security engineering teams and external security partners to improve detection coverage and reduce false positives.
- Help identify gaps in logging, telemetry, or investigation workflows across security platforms.
- Assist with threat hunting and security investigations using data from SIEM and other security tools.
- Support vulnerability management workflows by assisting with triage, prioritization, and tracking of remediation activities.
- Own and manage the security operations queue while serving as a central intake point for security questions, alerts, and reports across the organization, ensuring items are triaged, prioritized, and driven through investigation or resolution.
- Operate the organization’s phishing simulation program to reduce susceptibility to social engineering threats, including managing phishing campaigns and coordinating targeted remediation training for users with repeated failures.
- Identify opportunities to improve security operations through process improvements, automation, and responsible use of AI to streamline investigation, triage, and reporting workflows.
- Maintain documentation for incident response procedures, investigation workflows, and operational playbooks.
- Participate in the security team’s on-call rotation to support investigation and response activities when needed.
QUALIFICATIONS
- 3+ years of experience in security operations, incident response, threat detection, or a related cybersecurity role.
- Experience investigating security alerts or suspicious activity across environments such as endpoint, identity, cloud, or SaaS systems.
- Experience triaging and managing security investigation workflows, including ticket queues or incident tracking systems.
- Familiarity with SIEM platforms, log analysis, and security monitoring tools.
- Understanding of common attacker techniques and frameworks such as MITRE ATT&CK.
- Experience working with security tools such as EDR platforms, identity systems, cloud logging platforms, or similar technologies.
- Familiarity with modern AI-enabled tools used in enterprise environments and an understanding of risks associated.
- Experience improving security operations through automation, scripting, or responsible use of AI to increase operational efficiency.
- Strong analytical and investigative skills with the ability to evaluate security events and determine potential impact.
- Ability to coordinate investigations across multiple teams and communicate findings clearly to technical and non-technical stakeholders.
- Strong written documentation skills for incident records, investigation notes, and operational procedures.
- Relevant security certifications such as Security+, CySA+, SSCP, GSEC, or GCIH are a plus.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $70,000 - $110,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
УдалённоseniorRemote; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоГермания; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
ОфисNew York, NY
УдалённоseniorUnited States
seniorLos Angeles, USA
УдалённоWillingness to travel regularly throughout Latin America and collaborate across global time zones
leadEurope - Remote
ГибридBelgrade, Serbia
United States, Madison, WI
ГибридSan Francisco, United States
leadNew York City, NY; San Francisco, CA | New York City, NY; Seattle, WA