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Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.   Our customers are software engineers, data engineers, and data analysts, and they appreciate getting help and advice from experts just like them. What you’ll do Talk to our users to understand their goals and challenges Help customers design and optimize their Metabase implementation Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed. Solve complex problems and troubleshoot customer issues Collaborate with our technical communicators to create educational materials for our customers Serve as the voice of the customer to our product and engineering teams and help drive product development About you Enjoy helping people and solving their problems Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases Strong database and SQL skills Strong technical expertise in at least two of the following areas, including the ability to investigate and diagnose complex technical issues: Designing, developing, and troubleshooting web applications Managing and troubleshooting infrastructure (Docker, AWS, GCP, or similar) Managing, troubleshooting, and optimizing databases Nice to have Experience with Metabase or other BI tools Experience working for an open source product Fluency in multiple languages (this is helpful as our users are worldwide) Why join us? We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected. Every week brings new complex challenges and opportunities to learn.  If you thrive on solving complex problems and enjoy continuous learning, you'll find this role exciting and engaging. You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team. Closing Here’s some quotes from real customers about working with Success Engineering: “The Metabase Success Engineering team is amazing! Outlier in the industry, IMO” “Tony really took the time to understand our issue and explain things with the perfect level of detail. Just brilliant” “Incredible help as always from Luis. Not joking, he’s the best contact we have out of all of the vendors I’ve communicated with. Understanding, courteous and resourceful!” “LeAnn clearly went above and beyond on a bit of an esoteric issue I ran into while casting dates and trying to join questions. We confirmed it was a bug, and I'm hopeful the team will respond quickly to this issue, but I have an exceptionally good interaction with LeAnn and really appreciated her expertise with the product.” “It was awesome: Zoltan suggested a solution I hadn't asked for, or had even expected. And he quickly fixed the issue for me.” We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish) Compensation The US base salary range for this role is listed above, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. We’re looking for exceptional software engineers to join our team in doing the hard work that makes our users’ lives easy. We run on a mix of Clojure and JavaScript (and TypeScript), and the ideal candidate has shipped production code in one or more of these languages. You’ll be expected to ship major features end to end across our JavaScript and Clojure codebase, as well as deal with some of our trickier backend issues as they arise. Some familiarity with machine learning, compiler theory and modern big data infrastructures would be helpful. You should have strong product sensibilities and deeply care about the end user experience.   We are hiring for multiple backend software engineer positions. About You Experience in Clojure (or a strong desire to learn) Track record of shipping products of significant complexity Solid CS background (acquired through either a CS program or shipping software in a production setting) Able to make good technical judgements and back them up articulately Nice to have: Experience with JDBC and database integrations Nice to have: Experience and knowledge of the Java ecosystem and JVM tuning Nice to have: history of open source contributions Nice to have: experience in JavaScript / Typescript (our frontend is in JS and TS) Compensation The US base salary range for this role is $110K–$210K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. We built Metabase because existing tools for business intelligence didn’t feel like things we wanted to use. We wanted faster, simpler ways to ask questions about data, and wanted to strip away the colder feel of most Enterprise software. Folks seemed to agree, and now Metabase is used daily by tens of thousands of companies to give people in all sorts of roles access to insights they wouldn’t have otherwise had. None of this could happen without our user interface and that’s where you come in. We’re looking for someone with strong product sensibilities, extraordinarily good frontend skills, and solid software engineering fundamentals to join our team to advance the state of the art in our product and our industry.   We are hiring for multiple frontend software engineer positions. Why choose Metabase The problems we face are genuinely interesting and aren’t trivial. Data influences so much of our world but isn’t that easy to interact with or understand. You’ll make tools that people rely on for their real jobs. You’ll get to work in open source and get feedback directly from users and customers out in the open. The company is growing and so is the business. We’re adding new remote team members from around the world and improving our processes. It’s an exciting time and you can really have an impact on how things work here. We’ve tried to design our work environment to fit into real life. Work is only one part of who you are, so we emphasize reasonable workdays and prefer planning and avoiding panic. People at Metabase have families, dogs, plants, and lives outside of work and we try to support that however we can. What we're looking for You care about crafting delightful user experiences . You like to write code to enable people to do something and you understand that details and things like copy matter. If your focus is only on code this might not be the best role for you. Prior experience shipping non-trivial apps using React + Redux (or equivalent) . Our front end is written in React (surprise!), so you’ll need really strong React and JavaScript knowledge to build fast and thoughtful user interfaces. You have experience writing tests, giving good feedback on other people’s code , and writing proposals for more complicated problems that are thoughtful and clear. As we’re a remote company (even outside of pandemics) communication and clarity are really important . Due to the nature of what we work on, computer science-y problems come up frequently. We’re not picky about a specific degree or accolade, but you’ll be expected to write fast and performant code and deal with a fair bit of data structure manipulation regularly. We like everyone to care about the nuts and bolts of how to make things look good, so you’ll be expected to use our style guide and if necessary write or update our CSS, so comfort in CSS and familiarity with things like design systems and component libraries is a necessity . You’ve worked on a large and complex JavaScript project. Metabase is a big product and code base so the ability to adapt existing code and integrate new code into established systems is important and you should feel comfortable digging in. Not essential, but nice to have Knowledge and prior experience with data visualization (especially if it has involved dc.js and d3.js). Previous contributions to open source (not a requirement, but a huge plus). Either pre-existing knowledge or interest in learning some Clojure, the language much of the backend of our application is written in. The types of problems you'd get to work on Lightning fast interaction with data. Think things like letting people see all the orders that came in from a specific region by clicking directly on a custom map of their sales regions and then letting them filter that list visually by directly interacting with the data table - and all of this happening in a responsive and delightful way. Augmenting visualizations. To allow for people to further institutional knowledge, build the feature to allow annotations directly on specific data points in a line chart, and then determine how to expose those when it makes sense across dashboards and the entire app. Wayfinding. We want to make sure people don’t have to do work that’s already been done, so build new ways to surface important metrics or segments to the right users across Metabase. Embedded analytics. We have customers who deliver analytics to their own users via our embed product. You’d get to tackle the problem of making sure those can match their own products visually and enable easier integration of the embeds into their own code. Compensation The US base salary range for this role is $110K–$210K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Global Remote Workplace: remote Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.   We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies. Tens of thousands of companies use Metabase every day to answer questions about their data. While we seek to become the de-facto self-managed open source analytics software for organizations everywhere, many customers want an ability to use Metabase without worrying about the operational details of self-hosting. That’s why we recently launched our Metabase Cloud product. We’re looking for operations engineers to help build out and run our new and quickly growing ‘Metabase Cloud’ hosted product. You will: Own and operate our application stack and AWS infrastructure to orchestrate and manage our hosted customer instances of Metabase Debug runtime issues across the different levels of our application stack and hosting stack. Develop and build our internal tooling and automation to manage the lifecycle of a hosted Metabase installation, from purchase to deployment, zero-downtime upgrades, and general operational health Continuously improve our automated deployments and testing We're looking for someone who: Is thoughtful and careful Compulsively automates everything and documents it Is able to make solid technical judgements and back them up articulately Has at least 5 years of experience building and operating production infrastructure, ideally on public cloud Strong Kubernetes and AWS experience Strong experience with IaC and Terraform Can write high quality and readable code in a modern language (e.g. Python, Go, etc.) Experience with modern monitoring stacks (e.g Prometheus/Grafana/Datadog) Projects you could work on: Multi-region hosting Automate EKS cluster provisioning Extend our CRDs and Operators Improve the RDS sharding strategy for our multi-tenant platform Unify and improve our CI/CD platforms Collaborate with core application developers on changes to improve our application metrics, deployment speeds and CI integration. Maintain our SOC2 compliance and security posture Compensation The US base salary range for this role is $97K–$200K annually, plus equity and benefits. Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors. Benefits We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment. We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.   For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.   E-Verify Participation Notice (English/Spanish) Right to Work Notice (English/Spanish)

Location: Home Based - Americas; Home based - EMEA Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable, and growing. We are hiring a Software Engineer for Ceph & Distributed Storage. As part of Cloud Engineering, you’ll be building modelling software to drive systems such as OpenStack, Ceph, and Kubernetes with a focus on distributed storage and Ceph. You’ll be engineering solutions to scale in production, working with our field teams to ensure we’re meeting the needs of customers looking to adopt cutting-edge technology. Applicants should be passionate about the future of the software defined datacenter, distributed systems, and open source. Canonical is a globally distributed team of engineers who share that passion, and you will need to work well in that context. Engineers who thrive at Canonical are mindful of the dynamics of the open source ecosystem, and equally aware of the needs of large, innovative organizations. This job involves international travel several times a year, usually for one week at a time. Location: This role will be based remotely in EMEA or the Americas regions What your day will look like Write high quality, rigorously designed Python and Golang software Collaborate proactively with a globally distributed team Debug issues and produce high quality code to fix them Contribute to technical documentation that define best practices for authoring high quality operators Discuss ideas and collaborate on finding good solutions Develop and maintain software for delivery, operations and life-cycle management of Ceph storage What we are looking for in you You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree You have experience with writing modern, maintainable Python You have experience with Ceph storage You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have interest and experience with two or more of the following: Linux, Kubernetes, Public cloud, OpenStack, LXC/LXD, Python, Go, Debian packaging An exceptional academic track record from both high school and preferably university Willingness to travel up to 4 times a year for internal events Additional skills that you might also bring Experience operating Ceph clusters in production Experience with open source distributed storage such as Gluster, Minio, Mayastor or similar What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote