Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
There are close to a billion knowledge workers in the world, and only a small fraction of them have worked with AI that makes them better at what they do. In the enterprise, reaching the rest depends on the IT, security, and business leaders who decide whether to adopt AI, and the admins who decide how it's deployed, governed, and scaled across their organizations. They ask hard questions before they say yes, and this role owns how we answer them.
We're looking for a Product Marketing Manager to own positioning for Claude's core knowledge-work products (Chat, Cowork, and the broader non-coding suite) for enterprise decision makers and admins. You'll work across the areas that matter most to enterprise customers today: security and observability, workspace management and deployment controls, and pricing and packaging. You'll own the materials that help a decision maker or admin understand what's possible, roll Claude out with confidence, and make the case internally, including product launches, the website, pitch decks, battlecards, persona narratives, pricing and packaging story, and admin communications. Beyond making the case for adopting AI, you'll help the people accountable for deploying it do that safely, and show them exactly how to put it to work across their organizations.
This is an individual-contributor role for someone who loves the hands-on work of product marketing, on products with enormous, established usage and a fast launch cadence. You'll write the positioning doc, build the battlecard, and ship the persona work yourself, and you'll use Claude to keep it all current, so the teams that depend on it can trust it.
This role is for you if you've owned the full product marketing stack for a widely used enterprise product and know how to speak credibly to business, IT, and security audiences. You probably also turn your own PMM work into systems rather than one-off documents, and you want your writing to be the reason enterprise decision makers and admins say yes to rolling out and scaling Claude.
Key responsibilities
Define the story that earns enterprise trust.
Own the positioning and messaging house for Chat, Cowork, and Claude's core knowledge-work products for admins, so every deck, campaign, and piece of content makes the same case for adopting and scaling Claude.
Own the story for how enterprises run Claude.
Lead positioning and launches across security and observability, workspace management, and the controls for managing deployments, working with Product to turn new capabilities into clear reasons to adopt and expand.
Give sellers the conviction to close.
Build and maintain the sales enablement assets (pitch decks, battle cards, objection handling) that help GTM answer security, deployment, and pricing questions with confidence.
Help decision makers and admins make the call.
Own the proof points, comparisons, and narratives that help decision makers, admins, and their IT and security teams evaluate Claude and justify the investment and rollout internally.
Make our pricing and packaging easy to understand and buy.
Partner with Product, Finance, and GTM on how we present plans, pricing, and packaging for Claude Enterprise, and build the cost and value story that helps customers make the case to scale.
Make sure the message reaches the right person, in their language.
Develop ICP and persona frameworks that cover a varied base of enterprise decision makers and admins (executive buyers, IT, security, compliance, and workspace owners) in enough detail to shape messaging and campaigns for each one.
Make our website answer buyers' questions.
Own the website and product page messaging for Claude Enterprise, including how we present admin controls, security, governance, and plans and pricing. It's often where a buyer or admin decides whether to take a closer look.
Turn scattered wins into a playbook others can run.
Build libraries of top enterprise deployment and admin use cases by product and by function or industry, so the best examples of successful rollouts become patterns anyone can copy.
Prepare admins for what's next.
Partner with Product and Comms on enterprise launches so admins know what's changing, what controls they have, and what to do next, through clear admin communications, help content, and ongoing education.
Keep every team telling the same story.
Partner closely with GTM, Marketing, and Partners so they're always working from current, consistent materials.
"Claudify" our own foundations.
Use Claude, including Skills and automations, to build systems that keep positioning, messaging, personas, and enablement current, so you're working the way we ask our customers to work.
Support analyst relations.
Contribute materials for the enterprise knowledge-work portfolio where they overlap with your positioning and messaging work.
Minimum qualifications
Have owned positioning and messaging for an established enterprise software product, with decision makers and IT, security, or admin teams as a core audience
Have worked on enterprise pricing and packaging, including how plans are presented, how changes are communicated, and how the value story holds up with buyers
Have built ICP and persona frameworks and translated research into messaging that works across websites, collateral, campaigns, and content
Have built sales enablement assets and worked directly with sales teams on objection handling and win/loss analysis
Understand how enterprises evaluate, buy, deploy, and govern software, including identity and access, security and compliance review, data governance, observability, workspace management, and usage and spend controls
Have strong writing and storytelling skills, with the ability to make technical topics clear and adapt tone and complexity across formats like pitch decks, web copy, battlecards, and admin communications
Are comfortable operating autonomously as an IC, writing and shipping assets directly rather than through a team
Demonstrate systems thinking, and the ability to move fast and with conviction in an always-evolving environment
Are well-versed in using AI, especially Claude, to inform and automate product marketing work, and have built systems that update PMM foundations and share them with the teams who depend on them
Have experience marketing AI or productivity software to enterprise decision makers and IT, security, or admin audiences
Preferred qualifications
7+ years of product marketing experience with experience as a Senior PMM or PMM Lead at an enterprise productivity, collaboration, or knowledge-work software company with ownership of admin, security, platform, or pricing positioning
Experience marketing to customers in regulated industries (e.g., financial services, healthcare)
Experience building admin education or community programs
Experience with analyst relations processes and reports (e.g., Gartner, Forrester)
Experience with usage-based or consumption pricing
Role-specific policy:
For this role, we expect all staff to be able to work from our San Francisco or New York office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$320,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | New York City, NY; We encourage you to apply even if you might need some flexibility for an interim period of time for relocation
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about finding
innovative solutions to complex technical problems
, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
About the role
As a Staff Security Engineer, you will shape and deliver Duolingo’s security strategy, safeguarding our learners, employees, systems, and services. You’ll identify the highest-impact security problems, lead complex initiatives from proposal through production, and build durable security capabilities across our applications and cloud infrastructure. Working across Engineering, Product, Legal, Finance, and IT, you’ll make practical risk decisions, establish secure-by-default patterns, and help teams ship safely at scale. This role is based in New York City. We know great candidates bring different combinations of experience. If you meet some or most of the qualifications below, we encourage you to apply!
:brain: You will...
Set technical direction for security across Duolingo’s applications, cloud infrastructure, and engineering systems.
Lead complex, multi-team security initiatives from problem definition and design through implementation, measurement, and ongoing ownership.
Design and build scalable security services, controls, and automation that prevent, detect, and remediate risks with minimal manual effort.
Partner with engineering teams to threat model systems, review architecture and code, prioritize risks, and deliver practical mitigations.
Strengthen security across the software-development lifecycle, including secrets management, dependency security, vulnerability management, and CI/CD controls.
Evaluate Duolingo’s security posture, use evidence to identify the highest-impact investments, and define measurable outcomes for security programs.
Lead technical response to significant security incidents and translate lessons learned into lasting improvements.
Establish reusable secure-by-default patterns for cloud and application infrastructure, including infrastructure as code.
Communicate technical risks, tradeoffs, and recommendations clearly to engineering teams and company leaders.
Mentor engineers, scale security knowledge through documentation and guidance, and raise the technical bar across Engineering.
:check: You have...
A track record of leading large, complex security engineering initiatives across multiple teams from proposal through production.
Deep experience in at least two of the following areas: application security, product security, cloud security, infrastructure security, detection and response, or security automation.
Strong software-engineering skills in one or more programming or scripting languages and experience building reliable production systems or internal platforms.
Experience securing cloud environments and designing controls for identity, networking, data protection, secrets, logging, and workload security.
Experience applying threat modeling, architecture review, code review, and vulnerability analysis to real-world systems.
Experience using infrastructure as code and CI/CD to deliver repeatable, testable, and secure configurations.
Sound judgment in balancing security risk, engineering effort, product needs, and business priorities.
Clear written and verbal communication skills, including the ability to influence stakeholders with different technical backgrounds.
The ability to work from or relocate to New York City.
:star: Exceptional candidates will have...
Experience building a security program or technical capability from an early stage and scaling it across an engineering organization.
Experience securing large, multi-account or multi-cloud environments, particularly AWS and GCP.
Experience creating security platforms or paved-road patterns adopted broadly by engineers.
Experience leading high-severity incident response and driving durable improvements afterward.
Experience applying AI-assisted tooling to security analysis, remediation, or control validation.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$204,000
—
$306,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We are looking for a Legal & Privacy Operations Associate to help the Ramp legal team scale with product and operational leverage as the business grows. You will keep legal requests moving, administer core tools and records, and automate corporate, policy, and privacy program work with Legal and cross-functional partners to accelerate Ramp’s AI products and growth.
WHAT YOU'LL DO
- Support legal technology and AI workflow improvements, including implementation, training, documentation, and follow-up with vendors and internal partners.
- Build and maintain privacy program inventories and evidence with Product, Security, IT, and Marketing, including application and third-party vendor records, AI-system use cases, data flows, and records of processing, and follow-up on identified gaps.
- Support data subject request response and automation.
- Administer legal systems, including Ironclad, the legal helpdesk, and other internally built systems and knowledge management resources.
- Execute corporate governance and equity initiatives by managing requirements, and administer policy and control refreshes.
WHAT YOU NEED
- 1–3 years of experience in legal operations, privacy operations, as a legal assistant or paralegal, or in a comparable role.
- Demonstrated experience of streamlining legal processes and coordinating contract or data privacy systems.
- High level of experience managing various operational challenges with ease.
- Track record as a strong partner for key business leaders, with great communication, organization, and time management skills.
- Expertise building AI agents and workflows.
NICE-TO-HAVES
- Coding experience (Javascript, Python, SQL).
- Experience administering Ironclad, Ethyca, SimpleLegal, or other legal and privacy technologies.
- Knowledge of privacy and data protection laws (e.g. CCPA or GDPR).
- Prior experience in high-growth startups and/or high-growth technology companies.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$164,250.50
—
$205,313 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$164,250.50
—
$205,313 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$164,250.50
—
$205,313 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
How do we know whether a model is safe - and how do we know whether the systems we built to catch misuse actually catch it?
Anthropic answers both questions with evaluations. We measure model behavior across misuse, prompt injection, and user well-being to inform training and deployment decisions. We also use AI to investigate potential misuse of Claude, analyzing real-world traffic to surface bad actors and emerging threats that drive enforcement actions. Neither is worth much unless the evaluations behind them are representative, robust, and trustworthy.
This role builds the methods and infrastructure that make them so. Sitting at the intersection of applied ML research and engineering, you'll design experiments to improve how we evaluate both model behavior and the agentic systems that govern it, build datasets that represent real abuse rather than clean approximations of it, and ship those methods into the pipelines that gate model training, agent changes, and launch decisions.
Responsibilities
Evaluation research and methodology.
Design and run experiments to improve evaluation quality — developing methods to generate representative test data, simulate realistic user behavior, and validate grading accuracy. Research how different factors (multi-turn conversations, tools, long context, user diversity) impact model safety behavior. Analyze evaluation coverage to identify measurement gaps, and evolve evals so they remain unsaturated and high-signal as model and agent capabilities advance.
Agentic investigation evals.
Build and own the evaluation harness for an agentic investigation system — defining metrics, test cases, and grading approaches for a complex, long-horizon agent. Measure agent performance end-to-end (detection precision and recall, investigation quality, robustness) and drive hill-climbing on the hardest harm areas. Construct RL environments to improve Claude's safety investigation capabilities.
Datasets grounded in real harm.
Construct high-quality eval datasets representing real-world misuse across harm areas such as cyber attacks, bio weapons, and influence operations, drawing from both real traffic patterns and synthetic generation. Collaborate with Policy and Enforcement to translate observed harm patterns into measurable evaluations.
Productionization and tooling.
Ship successful research into evaluation, regression, and release pipelines that run during model training, on every agent change, prompt update, and underlying model upgrade, and beyond launch. Build tooling that enables policy experts to author, run, and iterate on evaluations without engineering support. Surface findings to research and training teams to drive upstream model improvements.
Minimum qualifications
Experience building and maintaining data pipelines
Experience working with LLMs and a working understanding of their capabilities and failure modes — especially agentic systems with tool use and multi-step reasoning
Strong data analysis skills — you can draw reliable insights from large datasets
Ability to move fluidly between research prototyping and production-quality code
Ability to translate ambiguous problems into concrete, testable experiments
Care deeply about AI safety and want your work to have real impact
Preferred qualifications
8+ years of industry software engineering or ML engineering experience
Expertise in building or contributing to LLM or agent evaluation frameworks, benchmarks, or automated grading systems
Extensive experience in trust and safety, content moderation, or abuse detection systems
Experience in red teaming, adversarial testing, or jailbreak research on AI systems
Experience with synthetic data generation or data augmentation
Experience with distributed systems or large-scale data processing
Experience with prompt engineering or building LLM-powered applications
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$173,884
—
$217,355 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Most of what gets written about AI and data is noise. This role decides what our story sounds like instead, and how a skeptical data engineer and a busy executive each find a reason to believe it.
As Director of Content Marketing, you will lead the team that tells that story: blogs, case studies, video, thought leadership, and social. You will work directly with our founders and senior leaders, and with the customers whose results make the story real. It's a hands-on leadership job. You will set the standard for the writing, edit the work yourself when it matters, and build a team that people outside the company want to read.
You will report to the VP of Corporate Marketing.
This is a hybrid full-time position based out of our Oakland, Denver, New York, Austin or Philadelphia office, with two days per week in the office.
You will use AI tools, including Claude, in your own work, and you will expect your team to do the same, with people always owning the final word.
What You'll Do
Own the content strategy for our AI story across blog, case studies, video, thought leadership, and social, and turn it into a roadmap and calendar the team can run.
Lead, hire, and coach a team of writers, editors, video producers, and social specialists, and set a high bar for quality and for plain, human writing.
Turn customer results into stories people trust, working with customer advocacy on case studies, video, and quotes that stand up to scrutiny.
Help founders and executives say what they think in their own voices, through long-form pieces, bylines, talks, and posts.
Write for two audiences at once: executives who own the outcome, and practitioners such as data engineers and analytics engineers who live with the tools.
Keep our voice consistent across the Fivetran and dbt communities, including the open source community that has strong opinions about us.
Work closely with product marketing, PR, demand generation, brand, community, and sales enablement so content matches our messaging and supports the field.
Run content as a program: briefs, workflow, deadlines, agencies and freelancers, and an annual budget.
Measure what works, including pipeline influence, engagement, search and AI answer visibility, and share of voice, and stop doing what doesn't.
Set clear standards for how the team uses AI, so the work gets faster without getting generic.
Skills We're Looking For
10+ years of B2B content marketing experience, including 5+ years leading teams.
A track record of building and running a content program at a scaled B2B software company, ideally in data, infrastructure, or developer tools.
Strong judgment as an editor and an excellent writer, with a portfolio you can walk us through.
Experience across formats, including long-form editorial, customer stories, video, and social.
Comfort with technical subject matter and the credibility to earn trust from practitioners and executives alike.
A data-driven approach, with experience tying content to pipeline and business outcomes.
Experience working with executives and founders, and influencing partners across product marketing, PR, sales, and demand generation.
Hands-on fluency with AI tools in content work, and clear views on where people must stay in charge.
Bonus Skills
Experience at a data, AI, or open source company.
Experience building content for a technical community or developer audience.
Experience running executive thought leadership, speaking programs, or analyst-facing content.
Experience building content operations and AI-assisted workflows.
Experience producing podcasts, webinars, or event content.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$173,884
—
$217,355 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States; Toronto
Workplace: OnSite
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT THE ROLE
We're hiring a Senior Manager to lead GTM and Revenue Finance as part of the Strategic Finance team. This person will have direct exposure to the CFO, CRO and board materials. You will lead a team of analysts to forecasting, reporting and strategic initiatives for our GTM organization. You will have ownership of the revenue line and the chance to build the function, the team and the systems rather than inherit them.
KEY RESPONSIBILITIES
REVENUE FORECASTING AND DEAL ECONOMICS
- Own the ARR and revenue plan by segment, region, product and deployment type
- Build driver-based models connecting sales pipeline to ARR and GAAP revenue conversion
- Triangulate top-down targets against bottoms-up deal pipeline and deal-level economics
- Run scenario planning and sensitivities to support a dynamic market landscape
- Own gross margin annual planning and explain the storyline on variances and performance
- Provide guidance on deal structuring, terms, margin profile, etc
- Define and track KPIs including LTV, CAC, payback period, gross margin
- Establish a mature framework for deal review and acceptance working closely with Rev Ops, Biz Ops and GTM
ROI ANALYSIS & STRATEGIC INITIATIVES
- Analyze territory and segment economics including CAC efficiency and payback period
- Partner with Marketing and Sales leadership to allocate spend toward the highest-return motions
- Report GTM performance monthly finance and business reviews
- Own the GTM financial narrative in board and executive packages
- Run investor diligence, the data room and customer reference prep during fundraising
- Build product finance capabilities as product mix expands, including product-line P&L, unit economics and gross margin by revenue stream
QUALIFICATIONS
- 12+ years of progressive experience in Financial Planning & Analysis and Strategic Finance
- Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred.
- Strong proficiency in financial modeling, forecasting, and budgeting
- Experience with EPM Systems (Anaplan, Pigment, Onestream) and BI tools (Tableau, Power BI, Looker)
- Excellent analytical skills with ability to interpret complex financial data
- Exceptional communication skills—the ability to tell a compelling story through data
- Experience building and scaling FP&A functions in high-growth and ambiguous environments
- Deep understanding of GAAP accounting and the interaction between the P&L, Balance Sheet, and Cash Flow statement.
PREFERRED QUALIFICATIONS
- Experience at fast-moving technology companies, particularly with GTM business partners
- Startup experience, particularly in scaling financial operations
- Familiarity with SaaS metrics and AI business models
- Experience with fundraising, investor relations, and board reporting
- Experience implementing financial systems and automation solutions
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States; San Francisco; Canada; New York; Ottawa; Toronto; Montreal
Workplace: Hybrid
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most driven, and most curious people to help us do it. As the founding lead of Agentic Analytics, a new team in our Analytics and Data Insights organization, you'll own how Cohere gets answers from its own data: an agentic analytics system that answers business questions over governed data, shows the source, query, and freshness behind every answer, and asks for clarification or declines when the evidence is insufficient.
Agentic analytics is far from a solved problem, and correctness is the hard part. A query that runs can still answer the wrong question. Agents go wrong when a business term maps to more than one table, when data goes stale, and when the right context never reaches the model. The worst failures are silent and plausible: a join that double-counts, a wrong denominator, missing data read as zero. Getting this right takes governed definitions, context an agent can use, and an evaluation bar that decides what ships.
You'll build on work already in motion: an internal analytics agent in pilot on our BigQuery warehouse, which is fed by tested ingestion pipelines and modeled in dbt. In your first year, you'll take it to production for teams across Cohere, one domain at a time, and make it replicable: each new domain stands up with configuration, a fresh evaluation set, and very little new code.
This is a hands-on staff engineering role reporting to our Senior Director of Data Analytics. You'll write production code and evaluation sets yourself while managing a small founding team that grows as the system proves itself. You may have held the title software engineer, AI engineer, or data scientist; what matters is that you've built a system like this and run it in production.
RESPONSIBILITIES
As the lead of Agentic Analytics, you will:
- Own the system end to end. Set the architecture for how a business question becomes a governed query and a verifiable answer: interpreting the question, retrieving the right context, applying approved definitions and joins, enforcing the asking user's permissions, and attaching the evidence (source, query, freshness) to every answer.
- Build and run it in production. Design the core services and write much of the first version yourself: agent-facing data tools (MCP or equivalent), context retrieval, agent skills for analytics, and the APIs that serve answers. Hold them to production standards for reliability, latency, cost, security, and observability. Put it where people already work: Slack, North, IDEs, and other agents.
- Hold every release to the evaluation bar. Build and run the evaluation harness, and define what correct means in each domain: ground-truth question sets, including held-out cases and questions the agent should clarify or decline; result-level scoring, correct-or-decline rates, coverage, and error severity; and regression tests on every change to context, skills, or models. Nothing ships below the bar, and the call on when a domain is ready for production is yours.
- Engineer the context layer. Turn metric definitions, approved joins, documentation generated from the code that builds each table, a business glossary, and worked examples into context the agent can use. Every correction becomes a reviewed definition and a regression test.
- Roll it out across Cohere. Bring domains such as marketing, revenue, finance, and product onto the system one at a time, each with named owners, certified definitions, and its own evaluation set. Measure adoption, accuracy, turnaround, and correction effort against how those teams work today.
- Make it replicable. Package the tools, skills, context templates, and evaluations, and document them well enough that other teams at Cohere can run the system without you.
- Hire and lead the team. Bring on the team's first engineers, set the technical bar, review the work, and develop the people doing it.
- Partner across Cohere. Work with our data platform team on the warehouse and semantic models, our model evaluation team on evaluation methodology, our security team on access, and each domain's owners on definitions and rollout.
QUALIFICATIONS
You may be a good fit, if you have:
- 10+ years building and operating production analytics or software systems, including technical leadership of a team or of systems that span teams
- Experience shipping LLM agents to production: tool use, MCP or similar, retrieval and context engineering, guardrails, and observability, with firm opinions on where they fail
- Hands-on experience building natural-language or agentic analytics (text-to-SQL, analytics agents, question answering over a semantic layer) that real users relied on, and evidence that it was right
- Depth in evaluating LLM systems: golden sets, result-level comparison, abstention metrics, error taxonomies, and regression testing in CI, plus the judgment to tell a good demo from a system you'd put in front of a CFO
- Strong Python and SQL, and experience designing and running production services and APIs on a major cloud (Google Cloud is a plus)
- Fluency with data: cloud warehouses (BigQuery, Snowflake, or similar), dbt, and semantic layers (MetricFlow, LookML, Cube, or similar). You think in grain, metric definitions, and approved joins, and you can tell when a number is wrong before it reaches a decision
- Experience building identity-aware access for agents, where the agent acts with the asking user's permissions and every query leaves an audit trail
- Experience hiring and developing engineers, with a leadership style grounded in empathy as much as in data
- Genuine excitement about AI: you follow the research, have opinions, and enjoy being in the weeds
- Comfort operating in ambiguity, leading through partners you don't manage, and writing design docs and eval reports that settle decisions across teams
If some of the above doesn't line up perfectly with your experience, we still encourage you to apply!
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Austin, TX, Chicago, IL, Los Angeles, CA, Seattle, WA, Boston, MA, Philadelphia, PA, New York Metro, New Jersey, Washington DC
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture, and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Advanced Customer Engineer provides the next-level expertise and service to ensure all the Reltio customers get the best possible experience. This position requires a deep understanding of the Reltio application stack from the front end to the database layers and analysis of break-fix cases.
Job Duties and Responsibilities:
Build highly scalable and reliable platform services and components to create the foundation of the core Reltio Platform architecture.
Develop and implement strong algorithms/techniques for solving complex problems in a high-volume and high-availability environment.
Take complete ownership of Reltio Platform features, components, and integrations.
Build and implement scalable and accurate monitoring platforms and metrics platforms.
Analyze user needs and software requirements to determine design feasibility within time and cost constraints.
Provide top-quality technical support assistance, resulting in high customer satisfaction.
Identify opportunities for continuous improvements to Reltio cloud-based platforms (AWS, CGP, and Azure).
Develop new ways to optimize and streamline the Reltio Platform layer to facilitate a seamless implementation experience for our customers.
Devise enhancements, and monitor performance, stability, and consistency of the Platform to facilitate the delivery of well-rounded decision-making in connection with product development and delivery.
Resolve customer technical issues through research, reproduction, UI/API/performance debugging, and troubleshooting.
Remain abreast of technological advancements to identify cutting-edge and new pragmatic approaches to building sustainable solutions, including applying pragmatic approaches to deliver solutions and fixes to critical customer-facing obstacles.
Provide alternate solutions and exercise independent judgment in developing methods, techniques, and evaluation criteria that lead to prompt resolution of issues.
Support Enterprise-focused applications, with a focus on data management, analytics, and big data platforms and technologies (Hadoop, Spark, MapReduce).
Plan, design, and build effective solutions to support a rapidly growing business at a massive scale.
Learn and keep up-to-date on the latest product functionality, dependencies, underlying architecture, and their operational impact.
Research and develop solutions for customer support cases using extensive product knowledge, version control software, and troubleshooting techniques.
Enable a deeper understanding of MDM, NoSQL, Data structures, Service architecture, and System design through documentation.
Collaborate with support, product management, and core engineering team members to design systems and obtain information on project limitations, capabilities, performance requirements, and interfaces.
Represent Reltio in Customer meetings as an Engineering expert to provide clear and deep knowledge of customer issues and impacts.
Provide input on product and service-related enhancement requests to Engineering, Product Management, Sales, and Marketing teams.
Share and develop best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base.
Support, enhance, and fix solutions that support a rapidly growing business at a massive scale
Other duties and responsibilities as assigned.
Skills You Must Have:
Bachelor of Science degree in computer science or equivalent experience.
5+ years developing on large-scale enterprise systems.
Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
Experience with web UI development with JavaScript frameworks.
Experience debugging server-side Java applications including troubleshooting logs, thread dumps, and connectivity issues.
Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology.
Experience with NoSQL databases (Cassandra preferred), and distributed indexes.
Understanding of performance and profiling techniques of complex systems.
Excellent analytical and troubleshooting skills.
2 years of experience developing Master Data Management (MDM) software with several full life cycle implementations in Reltio Cloud.
2 years of experience designing and implementing end-to-end, on-premise and cloud, MDM solutions in Reltio Cloud.
2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies with MDM, AWS, GCP, Azure, and Reltio Cloud.
2 years of experience configuring & validating the Comparator, Match tokens, Match & Merge setup, and survivorship rules in MDM on Reltio Cloud.
2 years of experience in using Version Controlling software including Bitbucket, VSS, SVN for storing and promoting the code.
Skills That Are Nice to Have:
Experience with big data technologies (ex. Hadoop, MapReduce, Spark).
Master of Science degree in computer science or equivalent experience.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$154,000
—
$262,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: Remote; Europe; Switzerland; Poland; United Kingdom; France
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We are looking for a Full-Stack Engineer to make building with ElevenLabs easier, from a developer's first API key to a successful production integration.
Developer Growth owns the surfaces developers and their agents use: our SDKs, API, documentation and ElevenAPI dashboard. This role focuses on the dashboard and product flows, helping self-serve and enterprise developers get started, understand their usage and get more value from ElevenLabs.
You will join a small, remote team and own features across frontend and backend. You will use direct user feedback and experiments to decide what to build, combining strong engineering with a careful eye for developer experience.
Your responsibilities will include:
- Improving the ElevenAPI dashboard so developers can manage integrations and understand how their applications and agents use ElevenLabs.
- Streamlining onboarding, helping developers create API keys, get started with agents and reach their first successful integration.
- Designing and shipping experiments to improve activation, API key creation and self-serve subscriptions, then using the results to guide further changes.
- Owning features from discovery and design through frontend, backend, deployment and iteration, working closely with the team and learning from users.
There is scope to grow into technical and team leadership over time, depending on your experience and impact.
REQUIREMENTS
- Strong full-stack engineering skills, with particular strength in frontend development and confidence building backend services and APIs.
- Strong product judgement and attention to UX, with evidence of making complex workflows intuitive for developers.
- Experience using user feedback, product data and experimentation to prioritise work and improve measurable outcomes.
- Independent, end-to-end ownership, clear communication and genuine enthusiasm for developer tools and developer experience.
- Experience managing or mentoring a small team of software engineers
Prior generative audio experience is not required. Experience building developer-facing products, API dashboards or onboarding flows is particularly valuable. Previous technical or team leadership experience is a plus.
Location:
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: New York Office; New York
The Total Rewards team at Chainalysis shapes how we compensate, support, and invest in our people globally. Sitting within the People function, the team owns compensation programs, benefits strategies, and employee wellbeing initiatives across every location where we operate. As Chainalysis grows and the Web3 industry evolves, the team plays a central role in attracting and retaining top talent through market-competitive, fair, and transparent rewards programs.
The Director, Total Rewards will lead the development and execution of compensation and benefits strategies across our global footprint. This role owns salary structures, job architecture, incentive plans, equity programs, and benefits. The Director will partner with senior leadership, Revenue Operations, and cross-functional teams to align rewards programs with business objectives. This is a US-based position with global scope.
In this role, you’ll:
- Review, refine, and execute a Total Rewards strategy aligned with business objectives in the Web3 industry
- Partner with leadership to align compensation and benefits programs with business growth and competitive market position
- Drive data-informed decision-making through market analysis and industry benchmarking
- Own all global compensation programs and frameworks, including salary structures, job architecture, annual incentive plans, and salary, bonus, and equity review processes
- Lead the assessment, refinement, and maturation of global job architecture and leveling frameworks, including addressing legacy inconsistencies and role evolution
- Develop and maintain market pricing methodologies that reflect the dynamics of the Web3 industry
- Promote pay equity and transparency across all locations
- Oversee executive compensation programs and manage Compensation Committee meetings in partnership with Legal and the Head of People
- Advise Revenue Operations and Sales Leadership on the design, governance, and evolution of global Sales Compensation plans
- Design and implement benefits strategies that enhance employee wellbeing and reflect company values
- Manage vendor relationships, including global and in-country brokers, for all company-sponsored benefit plans
- Design and deploy time off, leave policies, and ancillary benefits aligned with company strategy
- Maintain regulatory compliance across all global jurisdictions
- Build and deliver training and communications so leaders and employees understand and value total rewards offerings
- Develop feedback mechanisms to continuously improve total rewards approaches
- Lead and develop a small team of compensation and benefits professionals
- Foster a business-centered approach that balances flexibility and agility with consistent principles
We’re looking for candidates who have:
- 10+ years of progressive experience in total rewards, with at least 5 years in leadership roles
- Proven track record developing and implementing global compensation and benefits strategies
- Experience managing executive compensation programs and supporting compensation committees
- Demonstrated ability to build and scale programs in high-growth, fast-paced environments
- International benefits experience across multiple countries and regions
- Deep understanding of global compensation practices, job architecture, and salary structures
- Strong financial acumen and analytical skills for budgeting and forecasting
- Knowledge of regulatory requirements across multiple jurisdictions
- Excellent communication skills with the ability to translate complex concepts for diverse audiences
Nice to have experience:
- Experience with equity compensation programs and incentive plan design in the Web3 or technology industry
- Background in building total rewards programs at companies undergoing rapid scaling
- Experience advising on sales compensation plan design and governance
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for a Creative Director to lead creative for Brand Experiential, the team behind how Figma shows up in the real world. That starts with Config, our biggest moment of the year, and extends to the activations, partnerships, and community moments where people meet Figma face to face. You’ll set the creative vision for each of them and lead a small but mighty team in making them real.
You’ll lead, manage, and grow a team of designers, balancing hands-on creative direction with the craft instincts to jump in when the work calls for it. You care as much about how an idea is pitched and shaped in its earliest form as you do about how it lands in its final execution.
You’ll partner closely with cross-functional creative leadership across Brand, Marketing, and Product to keep our brand distinct, expressive, and unmistakably Figma — balancing experimentation and surprise with clarity, intentionality, and strong system thinking.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Manage and grow a team of 2–5 designers, hiring to fill gaps as your portion of the portfolio scales
Partner with cross-functional creative leadership, product designers, and marketers to improve team process and execution, and coach your team through setting creative direction and priorities
Develop a strong point of view on how Figma's brand shows up in your area and successfully advocate for it across the organization
Run and improve team rituals like critiques, reviews, and creative sprints
Stay in the work — balancing people leadership with hands-on creative direction and execution
Set and maintain a high creative bar through feedback, direction, and coaching
We’d love to hear from you if:
3+ years of creative/design management experience with a track record of building strong, resilient team culture and developing designers across skill levels
A proven track record of moving fluidly between pitching a concept, sketching it out, and shepherding it to final execution
A strong portfolio demonstrating conceptual and visual direction for events/activations
Experience influencing teams and stakeholders through strategic thinking, storytelling, and clear communication
A true player/coach mindset — as comfortable managing and developing people as you are getting hands-on with the work yourself
Comfort with ambiguity, thriving in fast-moving environments where priorities can shift quickly
While it’s not required, it’s an added plus if you also have:
Familiarity with AI-powered creative tools and workflows, and a point of view on how they expand rather than flatten creative expression
The ability to thrive in a fast-paced, evolving environment, bringing a sense of humor and a proactive, solution-oriented approach
Comfort exploring new methodologies and continuously pushing to improve both personal and team craft
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: San Francisco; New York
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE ROLE
Checkout.com http://Checkout.com is looking for a Director, Strategic Account Management to lead the strategy, performance and growth of a portfolio of our most critical clients.
This is a leadership opportunity for an experienced commercial operator who can build trusted merchant relationships, develop a high-performing account management team and turn portfolio insight into sustainable growth. You will help Checkout.com http://Checkout.com become the partner of choice for strategic accounts through exceptional value, expertise and commitment, while setting the direction for account planning, execution and performance.
You will represent the voice of strategic clients across Checkout.com http://Checkout.com, influence senior internal stakeholders and bring together the right teams to solve complex challenges, unlock expansion opportunities and strengthen long-term partnerships.
HOW YOU’LL MAKE AN IMPACT
- Portfolio strategy and growth: Own the strategy for a portfolio of strategic accounts. Anticipate long-term merchant needs and identify opportunities to increase processing volume, net revenue, retention, share of wallet, product adoption and client value.
- People leadership: Lead, coach and develop a team of Strategic Account Managers. Set clear expectations, support career development and build a culture of accountability, collaboration and high performance.
- Commercial and operational ownership: Set portfolio objectives, forecasts and performance indicators. Use data and commercial judgement to create scalable ways of working across account planning, forecasting, escalation management and performance reviews.
- Senior client engagement: Build trusted, multi-level relationships with senior client stakeholders and functional leaders. Create strong senior-level engagement, establish Checkout.com http://Checkout.com as a long-term strategic partner and personally engage where relationships, risk or growth opportunities require additional leadership.
- Strategic planning and governance: Set the standard for account plans, strategic business reviews and joint planning with merchants. Ensure priorities, complex challenges, risks and opportunities are aligned and actively managed across relevant regions and functions.
- Cross-functional leadership: Mobilise Product, Operations, Legal, Risk, Finance, Data Science and other teams around portfolio priorities. Lead coordinated responses to complex merchant challenges, remove internal blockers and improve the end-to-end client experience.
- Product, market and business influence: Bring structured client insight and market intelligence into Checkout.com http://Checkout.com. Influence product and service priorities by connecting client needs, payments trends, competitive dynamics and regulatory developments to actionable recommendations.
- Leadership contribution: Help shape how Checkout.com http://Checkout.com manages and grows its most important client relationships, strengthens its position as a partner of choice and scales a consistent, high-value merchant experience.
WHAT WE’RE LOOKING FOR
- Significant experience leading strategic or enterprise account management, customer success or commercial teams in a B2B environment, ideally within FinTech, payments, technology or another complex, high-growth industry.
- A proven track record of growing strategic accounts through retention, expansion, product adoption and long-term relationship development.
- Experience hiring, coaching and developing high-performing teams, with a clear and inclusive leadership style.
- Strong commercial acumen, including the ability to set strategy, manage forecasts, interpret performance data and deliver against ambitious objectives.
- Demonstrable experience building senior-level engagement with internal and external stakeholders and leading complex commercial discussions.
- Proven ability to build and leverage relationships across strategic customers, partners and the wider payments ecosystem, creating opportunities for insight, collaboration and portfolio growth.
- The ability to move between strategic direction and detailed execution, while maintaining focus across multiple accounts, priorities and workstreams.
- Excellent judgement, problem-solving and influencing skills, with the confidence to lead through ambiguity and manage risk.
- Strong knowledge of e-commerce, payments technologies, market dynamics and the trends shaping the industry.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York City
Our sales team is committed to customer centricity by deeply understanding and addressing the unique needs and aspirations of every customer. We deliver exceptional value through tailored solutions, strategic partnerships, and a highly collaborative go-to-market approach. By fostering alignment across marketing, product, and customer success, we engage in value-based selling that enhances every stage of the customer journey. Together, we proactively identify and overcome technical, educational, and competitive challenges—driving long-term growth, retention, and customer satisfaction.
We’re seeking a strategic, high-impact Enterprise Account Executive to drive growth within a portfolio of large, complex organizations, with a particular focus on highly regulated sectors such as Financial Services and Healthcare. Your primary mission will be to land, expand, and deepen relationships with enterprise customers by aligning our solutions to their most critical business, compliance, and operational priorities. This role offers the opportunity to lead sophisticated sales cycles, influence executive stakeholders, and deliver meaningful business outcomes. If you're passionate about building long-term partnerships and navigating complex, regulated enterprise environments, we’d love to connect.
This role can either be fully remote depending on which US state you live in, or based in our New York, San Francisco, or Chicago office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Own and grow a portfolio of Enterprise accounts through strategic account planning, expansion, and renewals.
Lead complex, multi-stakeholder sales cycles with longer deal timelines and larger deal sizes, navigating the intricate security, legal, and compliance review processes typical of regulated industries.
Build and maintain trusted advisor relationships with C-level executives, IT, risk/compliance officers, and business leaders.
Drive revenue by aligning our solutions to customer strategic initiatives and demonstrating measurable business value.
Partner cross-functional with Solutions Engineering, Sales Development, Customer Success, Professional Services, and executive sponsors to execute coordinated account strategies.
Identify new use cases and expansion opportunities throughout the customer lifecycle, including during active terms and at renewal.
Collaborate closely with marketing, product, and customer success to ensure seamless onboarding, adoption, and long-term success.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
4+ years of experience in a B2B closing sales role, with significant experience in Enterprise SaaS sales.
Proven track record of success selling into Financial Services (FinServ/FinTech) and/or Healthcare (Payer/Provider/Life Sciences) verticals.
Deep understanding of the unique challenges, compliance standards, and regulatory environments (e.g., HIPAA, FINRA, SEC, SOC 2) governing these industries.
Proven track record of consistently exceeding quota in complex, high-value deal environments.
Demonstrated success managing large accounts and navigating multi-threaded sales motions.
Strong executive presence with the ability to influence and build trust with senior stakeholders, including C-suite leaders.
Experience with strategic account planning, forecasting, and territory management.
A self-starter who thrives in ambiguity and is committed to continuous improvement.
Ability to quickly learn, synthesize, and consult on new products, industries, and market trends.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the On-Target Earnings (OTE) range is $291,000 - $330,000. The total OTE includes a base salary range of $145,500 - $165,000 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified.
In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
CPT-11691
Administrative & Client Communications Virtual Assistant
Independent Contractor – CPT-11691 Administrative & Client Communications Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A New York City fashion-production business specializing in pattern making, sample making, and small-batch garment manufacturing is seeking an organized Business Support VA to assist with email management, client inquiries, HoneyBook administration, scheduling, and recurring operational tasks.
The business works with clients developing new apparel products, from initial concepts through samples and production. The VA will help keep inquiries and client communications organized so the business owner can devote more time to hands-on production.
The ideal candidate will bring strong written communication, organization, attention to detail, and dependable administrative follow-through. Fashion experience is a plus, but not required for this position.
In addition to administrative support, the VA will assist with ongoing project coordination and deadline tracking, helping ensure client projects move smoothly through each stage of development and production.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Email & Client Inquiry Management
Monitor and organize incoming Gmail messages and client inquiries
Respond to routine messages using approved guidance and templates
Flag urgent, incomplete, or time-sensitive communications
Follow up on unanswered inquiries and missing information
Help ensure prospective clients receive timely initial responses
Draft messages for management review when questions require business-owner input
Draft client project updates and follow up on outstanding information or approvals
Provide a brief daily summary of urgent emails, upcoming deadlines, and outstanding tasks
Prioritize responding to new inquiries promptly to prevent prospective clients from losing interest or moving to other providers.
Extract and organize as much relevant information as possible from prospective clients, including their requested garments or products, project requirements, quantities, timelines, and other relevant details.
Provide initial responses and gather preliminary information so the owner can focus on reviewing project requirements and determining the appropriate next steps.
Proactively remind the owner of pending inquiries, unanswered messages, upcoming deadlines, and outstanding tasks requiring attention.
Help keep the inbox organized and minimize unanswered or overlooked communications.
Handle client communications independently within established guidelines, while seeking the owner's input when business-specific decisions or details require confirmation.
HoneyBook & Client Administration
Review incoming HoneyBook inquiries and completed client forms
Organize client-provided project information and requested services
Track missing details and outstanding onboarding items
Update client records and administrative notes
Maintain organized communication and inquiry statuses
Help coordinate approved next steps after the owner reviews potential projects
Prepare invoices using approved pricing
Track outstanding deposits and client payments in HoneyBook
Monitor outstanding client approvals and payment statuses
Review and manage incoming inquiries submitted through the website's HoneyBook forms, including client-provided project details, timelines, and budgets.
Assist with moving prospective clients through the initial inquiry and appointment-booking process.
Help coordinate the next steps in the client's project workflow, including approved agreements, proposals, and deposit-related follow-ups.
Track the initial 50% deposit and final deposit requirements as part of the client project process, following the owner's instructions.
Maintain client communications and follow-ups throughout the project inquiry and approval stages.
Scheduling, Project Coordination & Operational Organization
Maintain the owner's calendar and scheduled appointments
Organize administrative task lists and outstanding follow-ups
Coordinate routine scheduling and appointment confirmations
Provide daily updates on important inquiries and pending items
Assist with recurring administrative tasks as the position develops
Maintain and update Trello project boards
Monitor upcoming deadlines and project milestones
Track outstanding client approvals, payments, and pending deliverables
Proactively flag urgent items, timeline risks, or tasks requiring the owner's attention
Assist with ongoing project coordination across multiple client projects
Maintain organized client records and project statuses across Gmail, HoneyBook, Trello, and Google Calendar
Prioritize appointment requests and secure available meeting slots based on the owner's calendar and availability.
Proactively manage competing tasks and deadlines, bringing urgent appointments and time-sensitive client requests to the owner's attention first.
Keep tasks moving while awaiting the owner's response by conducting preliminary research or providing clients with an acknowledgment and advising that confirmed information will follow.
Organize and track client projects through the general production workflow, from initial inquiry and consultation to proposal approval, deposit collection, mock-up, revisions, final production, and final payment.
Track client feedback and requested revisions during the mock-up and sample-making stages, escalating significant changes or requests that may require additional charges for the owner's review.
Support coordination of repeat or small-batch production requests from existing clients by keeping project information and follow-up requirements organized.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive support, or customer-service experience required
Excellent written English and professional email communication required
Inbox management and scheduling experience required
CRM or client-management software experience preferred
HoneyBook experience preferred
Experience handling client inquiries and onboarding administration preferred
Fashion, apparel, or creative-industry experience is a plus
Strong organizational and task-management skills required
Project coordination or project management support experience preferred
Experience using Trello or similar project management platforms preferred
IDEAL CANDIDATE PROFILE
Highly organized, proactive, and dependable
Excellent written communicator with strong attention to detail
Friendly and professional when corresponding with prospective clients
Comfortable working independently from established procedures
Able to manage multiple inquiries and competing priorities
Detail-oriented with accurate recordkeeping
Interested in fashion, apparel, or creative businesses
Experienced in tracking deadlines and managing project workflows
Comfortable using project management tools such as Trello
Able to proactively follow up on outstanding tasks, approvals, and client communications
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Gmail / Google Workspace
HoneyBook – Preferred; Training Can Be Provided
Google Calendar
Microsoft Excel / Google Sheets
Email & Task Management Tools
Trello (Preferred)
Work Schedule
Contracted Hours per Week: 10 Hours (Potential to Increase Based on Performance)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week (Potential to Increase Based on Performance)
Daily Working Time: Flexible Morning or Midday Coverage – Exact Shift TBD
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
New York, NY
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
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ОфисseniorUnited States; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридUnited States; San Francisco; Canada; New York; Ottawa; Toronto; Montreal; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Austin, TX, Chicago, IL, Los Angeles, CA, Seattle, WA, Boston, MA, Philadelphia, PA, New York Metro, New Jersey, Washington DC
УдалённоRemote; Europe; Switzerland; Poland; United Kingdom; France
New York Office; New York
San Francisco, CA • New York, NY • United States
ОфисSan Francisco; New York
New York City
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW