United States - Remote; You are comfortable working in an international environment: a distributed team across the US, UK, and Europe, customers and auditors across time zones, and UK and EU regimes alongside US ones
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Make a difference.
Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Commercial Solutions Engineering team are our in-house, customer-facing product experts. The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful. We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
What You’ll Be Doing:
Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
What Makes You a Great Fit:
Ideally located on the West Coast
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
We are a remote-first company so you would need to learn to work and collaborate with an international team
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You will love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!
Compensation & Rewards:
In the United States the OTE (On-Target Earnings) compensation range for this role is $182,000 - $226,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
You will join our global Web3 growth and ecosystem team and support the global growth and ecosystem development of broader Web3 initiatives.
This is a global role working closely with cross-functional teams across multiple markets and regions to identify opportunities.
Responsibilities will be carried out in accordance with applicable laws, regulations, and company policies.
Role Overview
This is a global Web3 growth and ecosystem role, based in Hong Kong and operating across markets. We are looking for a globally minded operations professional who is deeply involved in the on-chain ecosystem, understands diverse on-chain user communities, and can independently plan and execute campaigns across regions.
You will work around X Layer and OKX Wallet to connect ecosystem projects, communities, and users worldwide; bring high-quality applications to real users; and turn campaign participation into sustained on-chain usage and ecosystem growth.
This focuses respectively on public blockchain ecosystem partnerships and operations and global Wallet user growth and campaign operations. Both require strong ecosystem knowledge, cross-market user insight, and end-to-end campaign execution capabilities.
What You’ll Be Doing
Ecosystem Research and Opportunity Identification
: Continuously track leading public blockchains and sectors such as DeFi, on-chain trading, and consumer applications across global markets. Identify projects with product value, an established user base, and growth potential, and develop actionable partnership and operational plans.
Ecosystem Partnerships and Development
: Build and maintain relationships with project teams, communities, and ecosystem partners across regions. Drive globally scalable co-marketing campaigns, application promotion, and user education, while continuously tracking post-launch activity and growth.
Global User Insights and Operations
: Engage deeply with on-chain user communities across markets to understand the motivations, decision-making habits, and barriers faced by different user segments. Establish user segmentation and feedback mechanisms, and optimise the conversion journey from first-time experience to ongoing usage.
Campaign Planning and Execution
: Independently lead global and regional ecosystem co-marketing campaigns, on-chain quests, trading campaigns, community incentive programs, AMAs, and online/offline events. Own target-setting, campaign mechanics, budget planning, resource coordination, launch execution, and post-campaign analysis.
Growth and Data Analysis:
Define metrics around qualified new users, first on-chain interactions, activity, retention, and partner-project growth. Evaluate performance using on-chain and product data, and continuously optimize participation requirements, incentive mechanisms, and operational investment.
Cross-Functional Collaboration: Partner with global Product, Engineering, Design, Marketing, Data, and regional teams to turn user feedback into product and operational improvements, ensuring a seamless connection between campaigns and the product experience.
What We Look For In You
Experience in Web3 ecosystem operations, user growth, community operations, or campaign operations. Able to provide complete case studies of projects personally led, with verifiable results.
Long-term, hands-on participation in the on-chain ecosystem. Proficient in using wallets, DEXs, cross-chain bridges, and mainstream DApps; understands core concepts such as token approvals, gas fees, slippage, and liquidity; and can independently conduct product-experience and user-journey analysis.
Familiarity with on-chain users and their communities. Understands behavioral differences among trading-focused, DeFi-focused, and task-driven users, and can distinguish short-term, incentive-driven participation from needs that support sustained usage.
Understanding of public blockchain ecosystem-building dynamics, including project onboarding, application distribution, user acquisition, liquidity, and communities. Able to design partnership proposals that create value for both project teams and users.
Proven experience independently planning and executing campaigns. Able to clearly articulate campaign objectives, target audience, mechanics, budget, execution process, and final outcomes, and propose improvements based on post-campaign reviews.
Strong data mindset, with the ability to analyze operational conversion funnels, user retention, and campaign costs. Accountable for genuine user growth and business outcomes.
Strong communication, project-management, and execution skills; able to drive projects in a fast-paced, globally distributed, cross-functional environment. Professional English communication and copywriting skills are required to work effectively with international projects, communities, and internal stakeholders. Additional language capabilities and experience operating across multiple markets are advantageous.
Preferred Global Experience
Deep involvement in on-chain ecosystems such as RWA and Meme, with an understanding of user personas, community culture, asset issuance, and trading mechanics across different sectors. Relevant project operations or growth experience is preferred.
Ongoing attention to and hands-on experience with emerging protocols such as Tapeout. Able to analyze product mechanics, user participation journeys, and growth opportunities, and translate these into concrete partnership or campaign proposals.
Experience in Meme community operations, trend-based campaign planning, or on-chain trading campaigns. Able to manage communication timing and drive community participation and user conversion.
Experience in user education, ecosystem partnerships, or campaign planning for RWA projects. Able to translate complex product mechanisms into clear, easy-to-understand content and participation flows.
An active global network of on-chain users, project teams, trading communities, or content creators, with the ability to independently drive cross-market partnerships and produce verifiable growth results.
Demonstrated success in converting early momentum around emerging sectors or protocols into Wallet usage, on-chain interactions, and sustained retention.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer: Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a
business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
Role Overview
You will join our global Web3 Growth Team and support the
global growth and ecosystem development and broader Web3 initiatives
.
This is a global role working closely with Product, Business, Marketing, and other cross-functional teams across multiple markets and regions to identify opportunities at the intersection of Web3 and traditional financial assets.
Responsibilities will be carried out in accordance with applicable laws, regulations, and company policies.
你将加入全球 Web3 Growth Team,负责支持
Web3 生态方向的全球增长与生态发展
。
这是一个全球性岗位,你将与分布在不同市场和地区的产品、业务、市场及其他职能团队合作,共同探索 Web3 与传统金融资产相关的产品和生态机会。
具体职责将根据全球业务需要,并按照适用的法律法规及公司政策开展。
What You’ll Be Doing
Define and drive global growth strategies for Web3 products and ecosystem initiatives, supporting user adoption, ecosystem development, and sustainable business growth.
Partner with global Product, Business Development, Marketing, and other cross-functional teams to identify priority market and ecosystem opportunities.
Build and maintain relationships with relevant industry participants, projects, technology providers, and ecosystem partners.
Develop a strong understanding of user needs and market trends and translate insights into product positioning, user experience, and growth recommendations.
Support go-to-market and growth initiatives for new products, markets, and ecosystem opportunities.
Stay close to developments across RWA, asset digitization, and the broader Web3 landscape and translate market insights into business and product opportunities.
Use data and user insights to assess performance and continuously improve growth initiatives.
Independently drive strategic cross-functional and cross-regional initiatives.
制定并推动 Web3 产品和生态的全球增长策略,支持用户采用、生态发展及长期业务增长。
与全球 Product、Business Development、Marketing 及其他跨职能团队合作,识别重点市场和生态机会。
建立并维护与相关行业参与者、项目方、技术及生态合作伙伴的关系,推动具有战略价值的合作。
深入理解用户需求和市场趋势,为产品定位、用户体验及增长策略提供建议。
支持新产品、新市场及生态项目的 go-to-market 和增长计划。
持续跟踪 RWA、资产数字化及 Web3 行业发展,将市场洞察转化为业务和产品机会。
通过数据和用户洞察持续评估项目效果,并优化相关增长策略。
独立推动跨地区、跨团队的重要项目落地。
What We Look For In You
6+ years of experience across financial services, FinTech, internet, Crypto/Web3, or related industries.
Strong understanding of the broader Web3 ecosystem.
Relevant experience across Growth, Product Operations, Business Development, Partnerships, or Ecosystem roles.
Strong product and user mindset, with the ability to translate user needs and market opportunities into growth strategies.
Excellent commercial communication, partnership management, and cross-functional collaboration skills.
Ability to independently drive complex initiatives in a global, multicultural, and fast-moving environment.
Data-driven, results-oriented, and highly accountable.
Fluent English with the ability to work effectively with global teams and external partners.
6+ 年金融科技、金融服务、互联网、Crypto/Web3 或相关行业经验。
对 Web3 生态有较好的理解。
有 Growth、Product Operations、Business Development、Partnerships 或 Ecosystem 相关经验。
具备较强的产品和用户思维,能够从用户需求和市场机会出发制定增长策略。
优秀的商务沟通、合作伙伴管理及跨职能协作能力。
能够在全球、多文化和快速变化的环境中独立推进复杂项目。
数据驱动、结果导向,并具备较强的 ownership。
英语流利,能够与全球团队及外部合作伙伴高效沟通。
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Provide comprehensive executive and administrative support to the EVP - Global Markets and Marketing, enabling them to operate efficiently and remain focused on key priorities.
Manage a complex calendar across multiple time zones, exercising sound judgment when prioritizing meetings, appointments, and competing demands.
Coordinate domestic and international travel, including flights, accommodation, ground transportation, detailed itineraries, and visa arrangements.
Coordinate internal and external meetings, conferences, business events, and other executive engagements.
Prepare meeting agendas, briefing materials, presentations, reports, correspondence, and follow-up actions as required.
Manage expenses, invoices, purchase requests, and other administrative documentation accurately and promptly.
Partner closely with internal teams and other administrative professionals to ensure effective coordination and seamless support across the business.
Anticipate the executive’s needs, proactively resolve scheduling and logistical issues, and ensure important commitments and actions remain on track.
Handle confidential, commercially sensitive, and personal information with the highest degree of discretion and professionalism.
What We Look For In You
Proven experience as an Executive Assistant, Personal Assistant, or senior administrative professional supporting C-suite executives, investment professionals, or other senior leaders.
A degree, diploma, or equivalent combination of education and relevant professional experience.
Experience in asset management, hedge funds, private equity, family offices, banking, or broader financial services is highly preferred.
Exceptional organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced and rapidly changing environment.
A proactive, resourceful, and solutions-oriented mindset, with a strong sense of ownership and the ability to anticipate needs.
Excellent attention to detail and a consistent track record of delivering accurate, high-quality work.
Strong written and verbal communication skills, with the confidence to engage professionally with diverse internal and external stakeholders.
Sound judgment and proven ability to manage confidential communications and sensitive matters with discretion.
Ability to work independently, adapt quickly, and remain calm and effective under pressure.
Proficiency with productivity and collaboration tools such as Microsoft Office, Google Workspace, and calendar and expense-management platforms.
Flexibility to support urgent matters across different time zones when reasonably required.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Remote Roles - APAC
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
Regulatory Change sits within OKX's central Compliance function, with a global mandate covering how OKX anticipates, shapes, and responds to regulatory developments across all markets in which we operate. The team acts as a strategic partner to the business and Compliance teams, translating the regulatory landscape into clear guidance and action.
About the Opportunity
We are looking for a Head of Regulatory Change & Policy to own and drive the regulatory change agenda globally. This person will bring vision, strategic judgment, as well as the ability to execute, translating a complex, fast-moving regulatory landscape into a clear strategy that protects and enables the business.
You will need to operate across multiple dimensions simultaneously: understanding our product landscape deeply to assess regulatory impact, engaging credibly with regulators and industry bodies, and building internal alignment across legal, risk, and local compliance teams. You will also build and lead a team, establishing the processes and judgment that junior team members will execute against over time.
This position calls for a seasoned regulatory change leader with a demonstrated track record of owning a comparable mandate — prior experience in a similar role in a complex matrix organization is essential.
What You’ll Be Doing
Regulatory change: own Compliance’s regulatory change log, assess the implications and business impact of evolving regulatory requirements on OKX's product landscape and partner with the Change Management team to ensure regulatory change is translated into business-ready action and the relevant policy framework is put into place (assign policy owner, deadline and feed content into Compliance obligation register)
In coordination with internal Risk and Compliance stakeholders manage, oversee and maintain a global regulatory obligations mapping and horizon scanning capability
Support local Compliance Teams, where required, with building and maintaining relationships with regulators and policymakers and in representing OKX in industry consultations and regulatory engagement efforts to ensure aligned positions across jurisdictions
Build out the Regulatory Change function, with the potential to add one compliance analyst within the first six months, subject to the function demonstrating measurable output and business value.
Set the operating model, priorities, and quality bar for the function
Coach and develop team members as the function scales from strategy design into steady-state execution
Build strong, trusted working relationships with Legal, Risk, and local Compliance teams across regions
What We Look For In You
Significant experience (at least 10+ years) in regulatory change, regulatory affairs, or a comparable senior compliance/ policy role, ideally within crypto, fintech, or another heavily regulated financial sector
Demonstrated experience building or significantly reshaping a regulatory change function, not just operating within an existing one
Global exposure to crypto-specific regulation, with working knowledge of multiple regulatory regimes
Track record of influencing senior internal stakeholders (Legal, Risk, Compliance) without formal authority over them
Experience building and leading a team, including hiring and developing junior talent
Excellent written and verbal communication skills; comfortable operating at executive level internally and externally
Pragmatic, execution-oriented mindset — able to move from strategic vision to operational detail
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a high-ownership Mobile Engineer to join our team in Singapore. In this role, you will build, optimize, and scale consumer-facing mobile experiences that drive core growth across global markets—from acquisition and activation to trading conversion.
We operate as an
AI-native engineering team
: we expect engineers to leverage modern agentic workflows (like Claude Code, Codex, and automated developer tooling) to build scalable features rapidly and craft next-generation engineering systems. While deep native Android proficiency is required, you will think holistically about the entire mobile lifecycle, taking end-to-end product ownership and collaborating across platform boundaries.
What You'll Be Doing
Drive Growth & User Experience:
Design, build, and optimize high-impact mobile features focused on improving user acquisition, activation, trading conversion, and overall mobile user experience across global markets.
Take End-to-End Ownership:
Partner directly with Product Managers, Designers, Data Analysts, and Backend Engineers to define product requirements, tie technical execution directly to business metrics, and see features through from ideation to production impact.
Pioneer AI-Native Workflows:
Actively integrate modern AI engineering tools (e.g., Claude Code, Codex) into your daily routine. Help design and institutionalize automated, AI-powered development workflows, testing suites, and internal developer tooling beyond simple code generation.
Shape Shared Mobile Architecture:
Deliver robust native Android features while thinking beyond a single platform—contributing to shared mobile architectural standards, unified client-side design patterns, and cross-platform infrastructure.
Iterate with Data & Rigor:
Instrument robust event tracking, execute rigorous A/B experiments, analyze user behavior data, and iterate rapidly to drive sustained conversion improvements.
Uphold Engineering Excellence:
Write clean, modular, and resilient code. Maintain high standards for automated testing, performance tuning, crash-free session rates, and secure release governance.
What We Look For In You
Native Android Foundations:
Solid software engineering fundamentals with production experience building, optimizing, and maintaining scalable native Android applications (Kotlin, modern Jetpack libraries, Clean Architecture).
AI-Native Mindset:
Active practitioner of modern AI coding assistants and agents (e.g., Claude Code, Codex, Cursor). A genuine drive to automate repetitive tasks and build AI-augmented developer workflows.
Business & Product Ownership:
Understanding user needs, business metrics, and taking end-to-end ownership of features and outcomes.
Cross-Platform Vision:
Ability to think beyond a single platform and contribute to shared mobile architecture.
Experimentation & Execution:
Hands-on experience or familiarity with mobile analytics, A/B testing methodologies, feature flagging, and rapid conversion optimization.
Nice-To-Haves
Experience in Fintech, Crypto, high-frequency trading platforms, or high-growth consumer apps.
Experience maintaining or contributing to shared mobile frameworks, multiplatform architectures (e.g., Kotlin Multiplatform), or design systems.
Experience building or maintaining modern mobile CI/CD pipelines (e.g., Fastlane, GitHub Actions, custom Gradle plugins).
Proficiency in speaking, reading, and writing in both English and Mandarin to collaborate seamlessly with distributed product and engineering teams across global offices.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: San Francisco; Remote; New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We’re continuing to invest in building the best platform for creators and are looking for a Senior Backend Engineer, Video Platform Integration to build scalable backend systems and reliable live video experiences for creators and their communities.
This role can be based in San Francisco or New York, with three days per week in the office under our hybrid work model. Remote candidates may also be considered.
About the Team
The Backend Platform team builds the foundational systems and infrastructure that power Patreon’s creator platform. We own core backend services, APIs, databases, and developer tooling that help product teams ship quickly and reliably at scale. Our scope also includes live video infrastructure, where we partner with video providers to deliver high-quality streaming experiences across web and mobile.
About the Role
You’ll combine strong backend engineering skills with practical video experience to help build Patreon’s live video capabilities. Our video partners handle much of the core media processing and delivery. Your work will focus on the backend services, vendor integrations, and operational systems that turn those capabilities into reliable experiences for creators.
This role offers opportunities to take on increasing technical ownership, make architectural decisions, and grow your impact across the team.
- Design, build, and operate distributed backend services, APIs, and event-driven workflows supporting video and broader platform capabilities.
- Integrate video vendor APIs and SDKs into Patreon’s systems, including stream setup, session lifecycle, recording workflows, and status updates.
- Build resilient integrations that handle asynchronous events, retries, rate limits, vendor outages, and recovery.
- Improve performance, scalability, and reliability across services, databases, caching layers, and third-party dependencies.
- Partner with web, mobile, product, and infrastructure teams to deliver reliable broadcast and playback experiences.
- Develop monitoring, dashboards, alerts, and automated tests to identify streaming issues and understand their impact on creators and viewers.
- Investigate production issues across Patreon’s services and video providers, collaborating with vendors to resolve problems and prevent recurrence.
- Contribute to technical designs, vendor evaluations, and build-versus-buy decisions that balance delivery speed, cost, and maintainability.
- Participate in on-call, code reviews, and design discussions, sharing knowledge and strengthening engineering practices.
What You’ll Need
- Significant experience building and operating production backend systems, typically five or more years or equivalent demonstrated expertise.
- Strong foundations in distributed systems, API design, asynchronous processing, queues, and event-driven architectures.
- Proficiency in a backend language such as Python, Go, Java, or a similar language.
- Experience with relational or NoSQL databases, data modeling, caching, and performance optimization.
- Practical experience integrating video or live streaming providers into production applications, including stream creation, broadcast setup, playback, or recording workflows.
- Experience working with video vendor APIs, SDKs, and webhooks to manage stream lifecycle, track status changes, and handle failures.
- A working understanding of video concepts such as latency, buffering, adaptive bitrate streaming, and protocols such as HLS or WebRTC.
- Ability to troubleshoot video issues across backend services, vendor platforms, and web or mobile clients using logs, metrics, and vendor diagnostic tools.
- Experience building resilient third-party integrations that account for authentication, rate limits, retries, duplicate or out-of-order events, and service interruptions.
- An ownership mindset, with experience testing, monitoring, debugging, and supporting systems in production.
- Ability to work through ambiguous problems, explain technical trade-offs, and collaborate across teams.
- Curiosity about video systems and a desire to expand your technical scope through hands-on delivery and learning.
Helpful Experience
- Integrating managed video platforms such as Amazon IVS, Mux, Cloudflare Stream, or similar providers.
- Supporting live video experiences across web or mobile.
- Building observability for video quality, session health, or third-party service reliability.
- Evaluating vendor capabilities, usage limits, and costs.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you're excited about a role but your past experience doesn't match every bullet point outlined above, we strongly encourage you to apply anyway. If you're a creator at heart, are energized by our mission, and share our company values, we'd love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They're the reason we're here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don't quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.com
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role's job family. The final offer will be based on candidate's experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: San Francisco; New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director of Platform Engineering to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.
About the Team
We’re looking for a Director of Platform Engineering to lead the teams responsible for the core infrastructure and platform services that power Patreon’s product and ecosystem.
This role is ideal for a senior engineering leader who has:
- Scaled a consumer, UGC, or marketplace platform to millions of users
- Led infrastructure and/or platform teams supporting product engineering at scale
- Operated in environments with high availability, bursty traffic, and complex distributed systems
You’ll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon’s platform is reliable, scalable, and developer-friendly.
About the Role
- Lead and grow multiple Platform & Infrastructure Engineering teams, including backend services, APIs, developer platforms, reliability foundations and AI enablement
- Own the technical strategy and roadmap for scaling Patreon’s platform as usage, content, and integrations grow
- Drive platform initiatives across:
- Core backend services & APIs
- Service reliability, availability, and performance
- Platform scalability and capacity planning
- Internal developer tooling and productivity
- Partner with product engineering teams to enable faster feature delivery while maintaining platform stability
- Establish strong operational excellence (on-call, incident response, SLAs, SLOs)
- Hire, develop, and mentor senior engineering managers and technical leaders
- Communicate clearly with executives and cross-functional partners about risks, tradeoffs, and platform investments
About You
Required:
- 10+ years of engineering experience with 5+ years in engineering management
- Experience leading platform, infrastructure, or foundational backend teams
- Proven track record scaling a consumer product, UGC platform, or marketplace to millions of users
- Strong background in distributed systems, APIs, and service-oriented architectures
- Experience operating production systems with high availability and performance requirements
Preferred:
- Background in developer platforms, internal tooling, or platform abstractions
- Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems
- Experience leading through major architectural transitions or scale inflection points
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an experienced and detail-oriented Product Designer to join the OKX team, focused on VIP and Deposit & Withdraw experiences. You'll help guide the team's attention to UX craft and lead cross-functional design alignment and efficiency across our global apps. This pivotal role focuses on crafting dynamic and engaging experiences for our highest-value users and the deposit and withdrawal journeys that underpin every product on the platform, including how those journeys connect to Earn.
As part of this role, you will be part of a world-class team shaping how VIP users experience tiering, benefits, and recognition, as well as how all users move funds in and out of OKX across fiat and crypto rails. Collaboration is key in this position, as you will work closely with our global design, product, creative, strategy, engineering, and research teams to elevate the cutting edge of our product offerings. Your contributions will steer the development and implementation of new concepts for VIP and Deposit & Withdraw, deliver designs aligned with business objectives.
The right candidate for this role possesses a detail-oriented approach to user experience, with a passion for holistic product-design thinking. As a strategic partner to cross-functional teams, you should excel in adaptability and conversing with stakeholders, while continuing to maintain a focus on excellent user experience and product quality.
What You’ll Be Doing
Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
Generate ideas quickly, and connect regularly with customers to validate directions
Participate in design critiques and present work in product leadership feedback meetings
Own end-to-end design quality for VIP and Deposit & Withdraw, which includes advocating for UX craft and users
Design VIP tiering, benefits, and recognition experiences, including how Earn perks and bonuses surface for VIP users
Design deposit and withdrawal flows across fiat and crypto rails that are fast, trustworthy, and easy to follow
Co-lead the product development process, influencing strategic decisions improve the overall product experience, and ensure consistency
Partner with visual designers, product managers, user researchers, and engineers across markets to build and ship experiences that represent the company vision
Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals
Think systematically about UI patterns and reusable solutions, designing not just individual screens but scalable components that work across features and contexts
Contribute to and evolve our design system by identifying opportunities to abstract one-off designs into well-documented, flexible components that accelerate the team
What We Look For In You
Must be native to crypto and have experience in investing in Cefi or DeFi
Requires 5-8 years of Product Design experience, with a Bachelor’s degree in Product Design, Web Design, or equivalent project/portfolio experience
Experience designing outstanding digital products in an agile development environment with cross-functional partners, backed by a portfolio that showcases modern design work and demonstrates your ability to design mobile-first digital
Deep understanding of human-centered design principles, and proficient in dissecting complex problems and tasks, translating them into user-centric, data-driven experiences that are intuitive and inclusive
Extensive background in developing digital products and experiences through comprehensive knowledge of user research, user experience, interaction design, and prototyping techniques, and demonstrated expertise in employing design methodologies and tools to facilitate cross-functional collaboration in understanding and meeting user needs
Skilled in thriving within a fast-paced environment, adept at managing multiple dependencies, prioritizing tasks independently, and demonstrating flexibility while proactively addressing challenges
Strong presentation, interpersonal and communication skills, with experience articulating complex and abstract concepts persuasively, providing rationale behind decisions, remaining open to feedback, and confidently representing viewpoints
Systems-level design thinking: you naturally spot patterns across flows and proactively create reusable, scalable components rather than solving each screen in isolation, with experience building, documenting, or contributing to a component library or design system
Nice to Haves
Knowledge of OKX VIP, Deposit & Withdraw, and Earn products
Experience working with teams across offices and US time zones
Experience using AI tools (Figma plugins, generative design, prompt-based prototyping) to accelerate design workflows and explore concepts faster
Experience using AI to build systematic design approaches, moving beyond screen-by-screen design to construct interactive, high-fidelity flows that can be explored and validated end to end
Highlights of Perks and Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-EW1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Washington, United States
Workplace: hybrid
inDrive is seeking a Senior Revenue Accountant to serve as the US GAAP subject-matter expert for our global Revenue Accounting team, while staying hands-on in the monthly close. You will form and document the accounting conclusions behind our revenue streams, and you will also own the execution: preparing and posting journal entries, reconciling accounts, and defending the numbers with auditors. This role requires regular collaboration during US Eastern business hours.
Key Responsibilities
Technical Accounting & ASC 606
Own the application of ASC 606 across all revenue streams and divisions, including the five-step model, principal vs. agent (gross vs. net) assessments, performance obligations, variable consideration, and consideration payable to customers (incentives, promotions, refunds)
Research authoritative guidance and interpretive literature, and author clear technical accounting memos and position papers for new products, pricing changes, partner contracts, and non-routine transactions
Review new commercial arrangements early to flag accounting implications, and translate conclusions into system, data, and process requirements
Assist in preparing revenue disclosures when asked (disaggregation, contract balances, remaining performance obligations) and monitor new FASB/SEC guidance to support public company readiness
Revenue Operations & Close
Prepare and post journal entries in the ERP for revenue, customer incentives, refunds and chargebacks, payment provider fees, bad debt reserves, and loan-related activity
Perform monthly balance sheet reconciliations and revenue flux analysis; investigate variances and ensure completeness, cutoff, and accurate period alignment
Tie source and subledger data to the general ledger in a high-volume, multi-currency environment, partnering with Payment Provider Reconciliation and Data teams to resolve breaks
Controls, Audit & Process Improvement
Design, document, and operate SOX-compliant controls over revenue, including process narratives and risk and control matrices
Serve as a contact for external auditors on revenue: walkthroughs, PBC requests, and defense of technical positions
Drive automation of revenue recognition and JE workflows, partnering with Finance Systems and Data teams to reduce manual effort and risk
Skills, Knowledge & Expertise
Required qualifications
CPA, CA, or equivalent professional designation; bachelor’s degree in Accounting or related field
8+ years of progressive accounting experience, including Big 4 (or equivalent) public accounting and industry revenue or technical accounting
Deep, hands-on ASC 606 expertise with a track record of writing technical memos that withstand auditor scrutiny
Strong command of US GAAP more broadly, plus working knowledge of SOX and internal controls
Hands-on close experience: preparing and posting JEs, reconciliations, and flux analysis in an ERP (NetSuite, SAP, or Oracle)
Experience with high transaction volumes and multi-currency accounting; advanced Excel skills
Excellent written and verbal English; able to explain complex conclusions simply to non-accountants
Preferred qualifications
Experience at a public company or through IPO readiness, including SEC reporting and PCAOB audits
Background in marketplaces, platforms, payments, or fintech, where principal vs. agent and incentive accounting are central
Comfort with SQL/BigQuery or revenue subledger tools; a drive to automate and improve processes in a fast-moving, global environment
Why join us
Help us challenge injustice by creating fair choices for millions of people across 48 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Budapest, Hungary
Location:
Hungary (Remote)
Status:
Full-Time | Permanent | Exempt Status
Pay:
USD $50,000 - $60,000
Requirement:
Bachelor's degree or equivalent practical experience
Looking for an impactful and exciting role with a strong focus on product design? Join Productive Playhouse as a Product Manager and help shape the experience across Central and pZero, our company internal linked contributing platform. In this flexible, remote role, you’ll turn user insights and stakeholder needs into thoughtful product solutions while partnering closely with engineering and cross-functional teams. No production frontend coding is required.
Key Responsibilities
Own the daily product loop for Central and pZero, from user evidence and problem definition through requirements, delivery, rollout, and adoption.
Translate user evidence and stakeholder input into clear product briefs and PRDs, including problem, scope, exclusions, success measures, and acceptance criteria.
Lead product design for core Central and pZero workflows, including journey mapping, information architecture, prototyping in Figma or an equivalent tool, and usability testing.
Partner with the external engineering team throughout delivery, clarifying requirements and keeping work moving through review and release.
Bring Product Quality into the work early enough to shape journeys, testability, and release evidence.
Own rollout and adoption for shipped features, ensuring intended users can find, understand, and use new functionality.
Track product outcomes after release, including adoption, task completion, cycle time, rework, defects, support burden, and the amount of follow-up required from the Director of Product.
Own manager-facing and worker-facing product documentation, including onboarding materials, tutorials, how-to guides, and release education.
Maintain a practical, shared design foundation with Iron Forge covering navigation, forms, tables, statuses, errors, permissions, accessibility, and responsive behavior.
Maintain shared product knowledge in company-approved project and knowledge management systems, including roadmap, decisions, user evidence, product behavior, and release learning.
Use approved AI tools and shared skills to improve the speed and quality of research, writing, analysis, prototyping, and documentation.
Collect and prioritize input from Operations, Product Quality, Engineering, support signals, and client programs.
Bring well-supported recommendations, backed by evidence and tradeoffs, to the Director of Product on major product decisions, while owning routine and reversible decisions independently.
Perform other duties and ad-hoc projects as assigned.
Qualifications & Skills
If selected to move forward in the recruitment process, candidates will be required to complete a pre-assessment. Completion of the required assessment is a prerequisite for advancement to the next stage of the selection process.
Bachelor's degree in a relevant field, or equivalent practical experience in product management or a closely related discipline.
Demonstrated experience as a product owner or product manager, ideally within AI workforce product; scope of ownership matters more than years of tenure.
Hands-on product or UX design experience, ideally including journey mapping, prototyping, and usability testing.
Proven ability to turn incomplete or conflicting stakeholder input into a clear, bounded product problem.
Experience working closely with engineering teams as a partner, not solely through ticket handoffs.
Comfort using data to make or evaluate decisions, including recognizing when available data is insufficient.
Experience owning outcomes after release, including adoption, documentation, and iteration based on real usage.
Working familiarity with AI tools for research, writing, prototyping, and documentation, with clear human review and accountability.
Strong written communication skills, able to produce material that developers, operators, managers, and users can act on directly.
Ability to work effectively across distributed teams and manage ambiguity without creating unnecessary noise.
Comfortable inspecting product behavior, reading technical material, and working with data; production coding is not required.
Cross-functional collaboration and conflict resolution skills, with the decisiveness expected of a single-threaded owner.
Work Environment & Physical Requirements
Occasional travel may be required for special meetings, training, or team gatherings at the company’s headquarters or other designated locations.
Routine use of standard office equipment such as computers, phones, filing cabinets, etc.
Strong visual acuity for reviewing detailed documents and data on computer screens.
Manual dexterity for operating a computer, including using a keyboard and mouse.
Ability to lift and carry office supplies or equipment weighing up to 25 pounds.
Clear verbal and written communication skills for collaboration across teams.
Capacity to manage tasks that require prolonged periods of focus and concentration.
Ability to handle the physical demands of a standard workweek, which may include occasional overtime, nights, weekends, and holidays, if needed.
About Us
As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.
Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.
Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.
Disclaimer
This job description is intended to describe the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and scope may change or evolve based on business needs and organizational priorities. Productive Playhouse reserves the right to modify, revise, or reassign responsibilities as necessary, consistent with applicable law.
Equal Employment Opportunity
Productive Playhouse is an equal opportunity employer. We are committed to fostering a diverse, equitable, and inclusive work environment and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable law.
Employment Relationship
Employment with Productive Playhouse is at-will where permitted by law, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Where local laws require different terms or conditions, the employment relationship will be governed in accordance with applicable legal requirements.
Work Authorization & Verification
All offers of employment are contingent upon the candidate’s ability to provide valid documentation verifying identity and authorization to work in the United States or the applicable hiring location. Productive Playhouse participates in E-Verify where required by law.
Reasonable Accommodation
Productive Playhouse provides reasonable accommodations for qualified individuals with disabilities, in accordance with applicable law. Candidates or employees who require assistance or accommodation to perform the essential functions of the role may contact the Human Resources Department.
Location: Kikapoo Tribal Reservation, OK, United States
WE ARE HIRING US- BASED INTERPRETER!!!!
As a remote interpreter, you play a significant role in facilitating communication between Kickapoo and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools.
Requirements:
90% English proficiency.
Steady wired internet connection.
USB Wired headset.
Windows 10 or MacOS.
WHAT WE OFFER YOU:
A fully remote position with a clear schedule.
Full-time or part-time position.
Immediate availability to start working after onboarding.
Monthly payments.
Per minute.
YOUR RESPONSIBILITIES:
Answer calls professionally, acting according to the Interpreter’s code of conduct.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Go into internal professional training.
Communicate and report to your team leader.
YOUR BACKGROUND AND EXPERIENCE:
Proficiency/Bilingual/Native level of English and target language.
1+ years of interpreting experience (Desirable).
High emotional intelligence and tolerance of diverse cultures.
High level of communication, listening, note-taking, and memory retention skills.
WHAT WE OFFER YOU:
A fully remote position with a clear schedule.
Full-time or part-time position.
Immediate availability to start working after onboarding.
Internal training.
Location: Philippines
Position
Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and
Experience
Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Dominican Republic
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
Location: Colombia
Position Summary:
The Patient Recruiter is responsible for identifying, engaging, and guiding prospective participants through the clinical trial recruitment process. This role serves as the primary point of contact for patient outreach, protocol-specific pre-screening, scheduling, and ongoing follow-up to support enrollment goals across multiple clinical studies. Working closely with Clinical Research Coordinators, investigators, and operational leadership, the Patient Recruiter ensures qualified participants are recruited, informed, and prepared for study participation while delivering an exceptional patient experience.
The position operates in a structured, metrics-driven environment where performance is measured by outreach activity, enrollment contribution, patient engagement, pipeline management, documentation quality, and responsiveness. Success in this role requires exceptional communication skills, organization, accountability, attention to detail, and the ability to build trust with prospective participants while consistently executing defined recruitment processes in compliance with Good Clinical Practice (GCP), HIPAA, and organizational standards.
Role and Responsibilities:
Execute all patient recruitment, outreach, pre-screening, scheduling, and follow-up activities in accordance with study protocols, Good Clinical Practice (GCP), HIPAA, and site standard operating procedures.
Maintain accountability for individual recruitment performance metrics, including outreach activity, qualified referrals, enrollment contribution, documentation quality, and follow-up completion.
Consistently follow approved recruitment workflows, communication standards, and patient engagement processes to ensure a consistent experience across all studies and locations.
Protect patient confidentiality and data integrity by accurately documenting recruitment activities, eligibility discussions, and patient communications in real time.
Escalate recruitment barriers, patient concerns, scheduling conflicts, or operational risks promptly to support enrollment goals and study timelines.
Customer Experience
Serve as the primary point of contact for prospective clinical trial participants, ensuring every interaction is professional, respectful, and patient-centered.
Educate prospective participants about clinical research opportunities, study expectations, and participation requirements while maintaining ethical and regulatory standards.
Build trust and rapport through consistent communication, active listening, and timely follow-up throughout the recruitment process.
Provide a positive, supportive experience that encourages participant engagement while respecting each individual's decision regarding study participation.
Collaborate with Clinical Research Coordinators and clinical staff to ensure a seamless transition from recruitment through study enrollment.
Technical Performance and Precision
Execute high-volume outbound and inbound recruitment activities using approved communication methods, including phone, email, text messaging, physician referrals, and community outreach initiatives.
Conduct structured pre-screening interviews using protocol-specific eligibility criteria and approved recruitment scripts.
Schedule and coordinate participant screening appointments while maintaining accuracy, efficiency, and minimal scheduling gaps.
Maintain an organized recruitment pipeline, ensuring every prospective participant has a documented status, next action, and follow-up timeline.
Accurately document all outreach activities, patient communications, scheduling updates, and recruitment outcomes within designated electronic systems.
Monitor recruitment metrics, identify trends, and recommend opportunities to improve outreach effectiveness and enrollment performance.
Support recruitment initiatives, community engagement activities, physician outreach, and marketing campaigns designed to increase participant awareness and study enrollment.
Coordinate closely with Clinical Research Coordinators to ensure qualified participants are appropriately transitioned into the study enrollment process.
Identify recruitment challenges and proactively recommend solutions to improve enrollment efficiency and participant retention.
Learning and Professional Development
Maintain a working knowledge of clinical research processes, study protocols, patient recruitment strategies, and applicable regulatory requirements.
Participate in required training and demonstrate the ability to apply new knowledge and recruitment best practices to daily responsibilities.
Continuously improve communication, patient engagement, objection handling, and recruitment effectiveness through ongoing coaching and professional development.
Seek feedback, monitor individual performance metrics, and implement continuous improvement strategies to enhance recruitment outcomes.
Contribute to a collaborative, patient-focused culture that supports operational excellence and continuous improvement.
Qualifications
Education and Experience Required
High school diploma or equivalent required; associate's or bachelor's degree in healthcare, business, communications, marketing, or a related field preferred.
Minimum of one (1) year of experience in patient recruitment, healthcare outreach, customer service, healthcare sales, call center operations, clinical research recruitment, or a similar patient-facing role.
Demonstrated experience working in a structured, performance-driven environment with measurable goals and accountability.
Excellent verbal and written communication skills with the ability to build rapport and effectively engage diverse patient populations.
Strong organizational and time management skills with the ability to manage multiple priorities and maintain accurate records.
Preferred
Experience recruiting participants for clinical research studies or healthcare programs.
Knowledge of clinical research processes, Good Clinical Practice (GCP), HIPAA, and patient privacy requirements.
Experience using Clinical Trial Management Systems (CTMS), Customer Relationship Management (CRM) systems, Electronic Medical Records (EMR), or similar databases.
Experience with patient scheduling, lead management, or healthcare navigation.
Bilingual communication skills (English/Spanish) or proficiency in another language reflective of the patient population served
Work is performed primarily within a clinical research site environment supporting active clinical trials. The role may require flexibility in scheduling to support study visits, sponsor meetings, or operational deadlines. Prime Clinical Research reserves the right at its discretion to request the employee to perform duties that are not listed. The company may use this position description to evaluate the employee's performance or make other appropriate job-related decisions.
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