Location: Sydney, New South Wales, Australia, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Field operations is where strategy meets execution at Fivetran + dbt Labs. This senior role sits at the heart of how our APJ go-to-market engine is planned, measured, and improved, partnering directly with regional sales leadership to shape where we play, how we allocate capacity, and how we turn pipeline into revenue. You will own the operating cadence that keeps the region on plan and the analysis that turns performance data into the decisions leadership acts on.
This is a role for someone who wants to shape how a high-growth business is run, not just report on it. You will operate with real autonomy: bringing rigour to how we plan, sharpening the weekly rhythm of the business, and building the processes that let APJ scale. If you think commercially, act like an owner, and want a seat close to where the decisions get made, this is for you.
This is a full-time position based out of either Singapore or Sydney office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You'll Use
Clari, Salesforce, Omni, Looker (or similar BI tools such as Tableau, Hex), SQL/SOQL, advanced spreadsheet modelling and presentation skills (Google suite), Claude, ChatGPT, Gemini and other market leading ai tools
What You'll Do
Strategy and go-to-market planning
Contribute to and, over time, own core GTM planning cycles across quota setting, territory design, and financial / capacity planning, in partnership with sales leadership and finance.
Translate top-down targets into workable, bottoms-up plans that reps and managers trust.
Business reviews and insight
Prepare and drive QBRs and other business reviews, turning data into a clear narrative of what’s working, what isn’t, and what to do next.
Go beyond reporting: surface the “so what” and translate insight into concrete, owned actions.
Running the day-to-day
Lead the weekly operating rhythm: forecast calls, pipeline reviews, and inspection of deal health and hygiene.
Keep the leadership team on top of the number with accurate, timely, decision-ready analysis.
Process and systems
Improve the machine, not just run it. Build scalable, repeatable processes where none exist and remove manual, error-prone work.
Act as a power user of our core stack (Salesforce, Omni, Looker) and raise the bar on data quality and pipeline hygiene across the region.
Put AI to work in the operation: find practical ways to automate analysis, accelerate reporting, and sharpen decision-making, and help the wider team adopt what works.
Skills We're Looking For
Proven experience in a sales, revenue, or field operations role in a high-growth B2B SaaS or technology business, with comfort building the first version of something where no process exists in a fast-moving environment.
Hands-on command of GTM planning components (quota, territory, and financial / capacity planning), even if you haven’t yet owned all three end-to-end.
Strong analytical toolkit: advanced spreadsheet modelling, fluency in a BI tool (Omni, Looker, Tableau or similar), and comfort working directly in a CRM (Salesforce). SQL is a strong plus.
A track record of turning data into insight into action: you tell the story, not just build the report
Genuine commercial and SaaS acumen: pipeline coverage, conversion and win rates, forecasting, ARR and retention are second nature
Ability to influence senior stakeholders without authority: you can move sales leaders, finance and marketing and other cross functional partners without managing any of them.
A clear point of view on the role AI can play in a modern GTM engine, backed by practical examples of how you have already built skills and applied it to your own work, not just theory
Bonus Skills
SQL/SOQL and experience working with a modern data stack (dbt itself a plus).
Experience supporting a multi-country region across markets and segments.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Leeds, United Kingdom
Keller Executive Search is an executive search agency recruiting for a client in industrial packaging and materials. The client needs a senior leader to run UK operations and accelerate expansion.
Key responsibilities
Direct all UK operations and set the regional strategy.
Deliver revenue, profit and cash flow targets.
Lead acquisitions integration and portfolio improvement.
Build a strong leadership bench and succession plan.
Champion safety, quality and sustainability.
Partner with group leadership on investment decisions.
Requirements
Experience leading a business of significant scale.
Industrial or materials sector background.
Track record of growth through organic and M&A routes.
Financial and strategic planning expertise.
Inspiring leader with strong stakeholder skills.
Comfortable with regular travel between sites.
Benefits
Hybrid working with flexible schedule.
Annual bonus and long-term incentives.
Enhanced pension scheme.
Private healthcare and wellbeing support.
Executive development budget.
Salary:
GBP 170,000 - 210,000 per year plus incentives
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, nationality, age, disability, genetic information, or any other characteristic protected under EU law and the laws of the respective EU member states.
Commitment to Diversity
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. We recognize and celebrate the cultural diversity across EU member states.
Reasonable Accommodations
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities, in accordance with EU Directive 2000/78/EC and national laws of EU member states. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information
For client positions, compensation information will be provided in accordance with applicable EU and national laws. When required by law, salary information will be included in job postings or provided during the recruitment process. We are committed to pay transparency and equal pay for equal work, in line with EU Directive 2006/54/EC and national laws on pay equity.
Compliance with Laws
Both Keller Executive Search and our clients comply with EU laws, directives, and regulations, as well as national laws of EU member states governing non-discrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on any protected characteristic under EU law and the laws of EU member states. This includes, but is not limited to, harassment based on race, ethnic origin, religion, sex, sexual orientation, gender identity or expression, nationality, age, disability, or genetic information.
Data Protection and Privacy
We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable national data protection laws. For more information about how we collect and process personal data for recruitment and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Pay Equity
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable EU and national laws.
Working Time and Leave
We comply with EU Directive 2003/88/EC concerning certain aspects of the organization of working time, as well as national laws of EU member states regarding working hours, rest periods, and leave entitlements.
Health and Safety
We are committed to providing a safe and healthy work environment in accordance with EU Framework Directive 89/391/EEC on Safety and Health at Work and relevant national laws of EU member states.
Works Councils and Employee Representation
We respect the rights of employees to form and join works councils and other forms of employee representation in accordance with EU Directive 2009/38/EC and national laws of EU member states.
Country-Specific Declarations
While this policy provides a general framework applicable across the EU, it's important to note that specific employment laws can vary significantly between EU member states. To ensure full compliance with local regulations, we make the following provisions:
1. Local Law Compliance: In addition to EU-wide regulations, we comply with all national laws and regulations of the specific EU member state where the employment takes place.
2. Country-Specific Addenda: For each EU country where we operate, we maintain country-specific addenda to this policy. These addenda outline any additional requirements, protections, or procedures mandated by national law that go beyond or differ from EU-wide standards.
3. Language Requirements: In countries where local law requires that employment policies be provided in the local language, we will make available a properly translated version of this policy and its country-specific addendum.
4. Notification of Applicable Laws: During the recruitment process, candidates will be informed of the specific national laws that apply to their potential employment, in addition to EU-wide regulations.
5. Regular Updates: We commit to regularly reviewing and updating our country-specific addenda to reflect any changes in national employment laws.
6. Precedence of National Law: Where national law provides greater protection or additional rights to employees beyond what is outlined in this general EU policy, the national law will take precedence.
7. Specific Declarations: Where required by national law, we will make specific declarations regarding matters such as:
o Pay transparency and gender pay gap reporting
o Working time arrangements
o Collective bargaining agreements
o Data protection and privacy measures
o Whistleblower protection mechanisms
o Any quota systems for underrepresented groups in employment
8. Access to Information: Employees and candidates can request information about the country-specific policies applicable to their employment or potential employment by contacting
assistance@kellerexecutivesearch.com
.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information
In accordance with EU and national laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate within the EU.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within the EU.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re seeking an experienced Staff Product Operations Manager to own how Tailscale’s Product org operates. You’ll look across how Product plans, launches, learns from customers, and measures results, identify the gaps that matter most, and design the systems to close them. You’ll partner with Product leadership as a strategic contributor and shape how Product connects to GTM, Support, Data, and company planning.
Because we’re an early-stage, fully remote company, we’re looking for someone who works with full autonomy. You’ll turn broad goals into clear strategies, decide what’s worth pursuing, and build alignment at every level. You’ll report to the Manager, Program Management.
Key Responsibilities
You will work as part of the Program Management team to:
Roadmap health
Own the strategy and standards for roadmap health, including how initiative and epic dates and health are defined, tracked, and reported.
Evolve the Product org’s continuous planning cadence as the company grows, and connect it to company planning.
Own the external roadmap and how it’s communicated to customers and the field.
Product launch health
Define the launch framework and readiness standards used across Product, PMM, Sales, and Support.
Partner with PMM, Sales, and Support leaders to make launch readiness consistent and measurable.
Internal documentation and onboarding
Set the standards for how Product org documentation is structured and maintained, so teams can keep it current themselves.
Design the Product team’s onboarding program as the org grows.
Feature request health
Design the end-to-end feature request system, from intake in Jira to its connection with roadmap decisions.
Give Product leadership a clear view of demand and how it’s reflected in the roadmap.
Customer insight
Own a single customer insight strategy that combines closed-lost data, feature requests, QBRs, and community feedback from Discord, Reddit, and GitHub into a view that informs prioritization.
Operating rhythms
Own the Product org’s operating model, including the customer QBR process for EPD and the internal MBR, and evolve them as needs change.
Data health
Define the Product org’s metrics and data strategy, partnering with Data so dashboards scale with new products and features.
Across all areas
Independently identify gaps in how Product operates, make the case to leadership, and drive solutions.
Partner with Product leadership on priorities and trade-offs, bringing recommendations rather than status.
Role Success
This role is successful when Product leadership relies on product operations as a strategic partner, customer insight visibly shapes the roadmap, and the Product org’s operating model scales as Tailscale adds products and teams.
What We Are Looking For
8+ years of experience in product operations, program management, or business operations, including designing an org’s operating model.
A track record of starting high-impact operations initiatives yourself.
Experience building customer insight systems that influence product prioritization.
Experience setting launch frameworks and readiness standards across Product and GTM.
Experience defining product metrics and data strategy with data teams.
Systems thinking: the ability to see how Product’s processes affect GTM, Support, and company planning.
Demonstrated ability to influence senior leaders and build alignment across orgs.
Experience mentoring others and raising the quality of a team’s work.
Exceptional written and verbal communication in an asynchronous, remote-first environment.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$149,000
—
$186,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re seeking an experienced Staff Product Operations Manager to own how Tailscale’s Product org operates. You’ll look across how Product plans, launches, learns from customers, and measures results, identify the gaps that matter most, and design the systems to close them. You’ll partner with Product leadership as a strategic contributor and shape how Product connects to GTM, Support, Data, and company planning.
Because we’re an early-stage, fully remote company, we’re looking for someone who works with full autonomy. You’ll turn broad goals into clear strategies, decide what’s worth pursuing, and build alignment at every level. You’ll report to the Manager, Program Management.
Key Responsibilities
You will work as part of the Program Management team to:
Roadmap health
Own the strategy and standards for roadmap health, including how initiative and epic dates and health are defined, tracked, and reported.
Evolve the Product org’s continuous planning cadence as the company grows, and connect it to company planning.
Own the external roadmap and how it’s communicated to customers and the field.
Product launch health
Define the launch framework and readiness standards used across Product, PMM, Sales, and Support.
Partner with PMM, Sales, and Support leaders to make launch readiness consistent and measurable.
Internal documentation and onboarding
Set the standards for how Product org documentation is structured and maintained, so teams can keep it current themselves.
Design the Product team’s onboarding program as the org grows.
Feature request health
Design the end-to-end feature request system, from intake in Jira to its connection with roadmap decisions.
Give Product leadership a clear view of demand and how it’s reflected in the roadmap.
Customer insight
Own a single customer insight strategy that combines closed-lost data, feature requests, QBRs, and community feedback from Discord, Reddit, and GitHub into a view that informs prioritization.
Operating rhythms
Own the Product org’s operating model, including the customer QBR process for EPD and the internal MBR, and evolve them as needs change.
Data health
Define the Product org’s metrics and data strategy, partnering with Data so dashboards scale with new products and features.
Across all areas
Independently identify gaps in how Product operates, make the case to leadership, and drive solutions.
Partner with Product leadership on priorities and trade-offs, bringing recommendations rather than status.
Role Success
This role is successful when Product leadership relies on product operations as a strategic partner, customer insight visibly shapes the roadmap, and the Product org’s operating model scales as Tailscale adds products and teams.
What We Are Looking For
8+ years of experience in product operations, program management, or business operations, including designing an org’s operating model.
A track record of starting high-impact operations initiatives yourself.
Experience building customer insight systems that influence product prioritization.
Experience setting launch frameworks and readiness standards across Product and GTM.
Experience defining product metrics and data strategy with data teams.
Systems thinking: the ability to see how Product’s processes affect GTM, Support, and company planning.
Demonstrated ability to influence senior leaders and build alignment across orgs.
Experience mentoring others and raising the quality of a team’s work.
Exceptional written and verbal communication in an asynchronous, remote-first environment.
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$199,660
—
$249,240 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Sydney, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About Anthropic
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As the Facility Operations Lead within the Data Center Infrastructure organization, you will define and manage end-to-end operations across Anthropic’s growing fleet of data center infrastructure. You will be accountable for the global operations management of critical mechanical, electrical, plumbing, and control systems. As a subject matter expert in data center infrastructure and operations, you will develop scalable processes for execution, help manage data center partners & vendors, lead deployment schedules, and maintain close coordination with related disciplines such as design, engineering, and capacity planning. If you are experienced in operations, are passionate about HPC data centers, & enjoy working in complex, fast-paced environments, we welcome you to apply.
Responsibilities:
Define the Facility Operations strategy including SLAs, incident management, reporting methods, and approaches for reporting.
Oversee third-party deployment, commissioning, and ongoing maintenance of facility infrastructure such as switch gear, technology cooling systems, and computer room air handlers.
Define expectations and standards to enable third-party success in each of the critical operations domains.
Create standards for monitoring data center systems operation, minimizing risk, and effectively responding to/managing excursions and incidents.
Develop innovative approaches to improve time to market and equipment availability while minimizing cost and complexity.
Enable scale-out of operations through industry best practices optimization of bill of materials, logistics, and physical processes.
Manage partner relationships and maintain alignment with Anthropic goals.
You may be a good fit if you:
Have 10+ years of experience in data center facility operations as a manager, engineer, technical lead or related role.
Can demonstrate a proven track record overseeing a portfolio of mission critical systems.
Are a subject matter expert in facility operations process development including deployment, commissioning, & maintenance.
Are experienced in third-party partner relationship management.
Bachelor's degree in relevant domain or equivalent practical experience.
It's a bonus if you have:
15+ years of experience managing operations for large scale data centers.
An understanding of AI/ML workloads, including power, cooling, and network connectivity
Experience supporting technology cooling solutions such as rear door heat exchangers and/or cooling distribution units,
Experience managing third-party datacenters such as colo operators and/or contract staffing vendors.
Familiarity with data center facilities commissioning processes including developing commissioning plans, creating criteria, and conducting hand-over reviews
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
We are hiring a hands-on Supply Chain & Operations Manager to keep products in stock, manage purchasing and production commitments, and deliver measurable savings in packaging, inventory, and shipping.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from "I need to buy something" to a signed agreement, an accurate purchase order, and clean spend data at month end.
We are hiring a Procurement Operations Business Partner to own that path for the teams that keep Anthropic's offices, people, and physical spaces running. Workplace covers real estate, office build outs and leases, furniture and equipment, facilities services, maintenance, and food and beverage. Security covers physical security: guard services, access control and badging, cameras, and security consulting that protect our offices and people. People covers recruiting agencies and recruiting operations, HR systems, benefits and Total Rewards vendors, and training and development.
You will be the person who makes all of it feel simple to the teams who depend on it and reliable to the Finance stakeholders behind it.
This is a high volume role with an accounting core. You ensure every purchase in your portfolio is coded, dated, received, and accrued correctly, so spend is right in the books every month. Expect a steady queue of requests, statements of work, change orders, and renewals, and expect to be the person Accounting trusts on all of it.
We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support.
Responsibilities
Own the purchasing process
Manage a high volume of purchase requests, statements of work, change orders, and renewals each month across Workplace, Security, and People, keeping speed and accuracy high at the same time.
Serve as the primary procurement partner by guiding requesters from initial request to signed agreement and issued purchase order.
Review every purchase request for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs.
Determine what each request requires before it can move, whether that is a statement of work, an amendment, a lease review, a privacy review, or a third party risk assessment, and route it to the right reviewers the first time.
Partner with Privacy, Security, and Third Party Risk on vendors that handle employee or candidate data or have physical access to our offices, such as badging and camera systems, background check providers, and on site service staff. Hold the line that nothing goes live without the review it needs.
Launch and track contract review with Legal and outside counsel, keep it moving, and confirm the executed agreement supports the purchase order before it is issued.
Structure purchase orders so they match how the vendor bills (fixed fee, milestone or progress billing, time and materials, per placement, per head, or recurring monthly service) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement.
Handle the mechanics that come with physical work and goods: multi line quotes, deposits, lead times, receiving, and asset handoffs for furniture, fixtures, and equipment.
Know where a purchase belongs. Not everything in these categories should run through a purchase order, and you help requesters tell the difference between a contract that needs Procurement and spend that belongs on a card.
Financial completeness and accuracy
Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials: capitalized build out and equipment versus operating spend, deposits and prepaids versus expense, and lease versus non lease costs.
Work the hard cases with Accounting: progress billed construction, retainage, partially delivered milestones, guard services billed in arrears against changing staffing schedules, placement fees tied to start dates and guarantee periods, credits and true ups, and change orders that land mid month.
Understand what a contract actually commits us to, including term, termination for convenience, and notice periods, so firm commitment reporting reflects the real exposure.
Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree.
Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time.
Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs.
Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind.
Be the front door
Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context.
Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available.
Translate procurement, legal, privacy, and finance requirements into plain language for Workplace, Security, and People teams, and carry their operating reality back to those teams so controls fit the work. An office opening date, a guard post that has to be staffed tonight, or a recruiting search that has to start this week are real constraints, and you plan around them.
Keep a regular check in with your highest volume teams so upcoming office projects, renewals, staffing changes, and searches are visible early and nothing urgent arrives as a surprise.
Continuous improvement
Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head.
Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation can take work off requesters and the team.
Minimum qualifications
5 to 7+ years of procurement operations, purchasing, or vendor operations, including time supporting Workplace or Facilities, Security, or People teams.
Proven track record of owning a high volume purchasing portfolio end to end in a procure to pay and intake platform.
Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid versus expense, capital versus operating spend, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger.
Experience managing services vendors on master agreements with statements of work and change orders, where scope moves and the contract, the PO, and the invoice have to stay in sync.
Experience with facilities, real estate, or construction purchasing, including milestone or progress billing and receiving against physical delivery.
Working knowledge of how contract review, privacy and security review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down.
Preferred qualifications
Experience with office build outs, leases, or fixed asset purchasing, including furniture, fixtures, and equipment, and working alongside Lease Accounting or Fixed Assets.
Experience buying physical security services or systems, such as guard services, access control, or video surveillance.
Experience with recruiting agencies, contingent workforce, or HR and benefits vendors, including the privacy review that comes with employee and candidate data.
Background in accounting, accounts payable, or a month end close process.
Direct experience with Zip, Workday Financials, and Ironclad.
Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio.
Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking a Fraud Operations Manager to help build and lead a team of Fraud Operations Specialists responsible for the efficient and effective execution of fraud detection and prevention strategies across all of Ramp’s products, enabling Ramp’s rapid growth. This role requires the ability to balance people management, process engineering, strategic thinking, and planning. You will utilize data and analytics to lead an efficient team, identify opportunities for improvement, prioritize development, and collaborate with cross-functional teams to operationalize policies, develop tools, and infrastructure that best support Ramp’s operations.
WHAT YOU'LL DO
- Manage and continue building a team of Fraud Operations Specialists who manage & review alerts, conduct investigations, and recover funds through enabling right sized coverage and meeting service level agreements (SLA)
- Develop a deep understanding of Ramp’s risk management policies (underwriting, payments, transactions, credit limit changes, collections) across all products
- Partner with Product, Engineering and Data Science teams to build best in class risk tooling to increase operational efficiency
- Partner with risk strategy teams to create a closed loop process to enhance policies and procedures
- Leverage data and analytics to evaluate and prioritize solutions to improve operational efficiency
- Research emerging fraud trends to innovate on Ramp's decisioning systems and policies
- Help coordinate and respond to incidents through on-call duties as needed – in addition to customer escalations or sensitive case handling
- Partner with Customer Support to educate and create awareness on fraud prevention best practices, identifying social engineering attempts, and support customers
WHAT YOU NEED
- Minimum 8 years of experience in risk management including account takeovers and a broad range of payment related fraud
- Minimum 2 years of experience building and managing teams
- Strong background in process development and improvement
- Investigative and critical thinking skills
- Excellent written and verbal communication skills
- Experience integrating AI into your daily work
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
NICE-TO-HAVES
- Experience with Regulation E, NACHA & Visa Core rules and regulations
- Experience with Zendesk and Retool
- Experience in high growth startups
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Valencia
Workplace: OnSite
ROLE HIGHLIGHTS
- Role: Senior Operations Specialist (Solar Stratospheric Aircraft Mission Planning)
- Department: HAPS
- Location: Valencia, Spain
- Working type: On site, with limited remote working
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE SENIOR OPERATIONS SPECIALIST (HAPS MISSION PLANNING)
As Senior Operations Specialist (HAPS Mission Planning), you will shape where, when and how ICEYE's stratospheric, solar-powered electric aircraft flies. You will build and maintain the operational weather picture before and during each flight, identify the right windows to launch, fly and recover, and turn weather, airspace, aircraft performance and energy constraints into a safe and achievable mission plan that you keep up to date as conditions evolve.
The role is deliberately broad. Beyond mission planning, you will contribute across the Operations team: preparing and executing flight test campaigns, supporting ground control station operations, assessing flight results and feeding them back into the aircraft's development, and helping build the procedures and tools of an operations capability that will scale as the program grows.
WHO ARE WE?
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, Germany, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
KEY RESPONSIBILITIES
FLIGHT OPERATIONS
- Build and maintain the operational meteorological picture before and during the flight, using the available tools (forecast models, radiosondes, lidar and aircraft data), drift planning, and identify weather and terrain-related hazards relevant to the flight profile.
- Identify suitable launch, flight and recovery windows and communicate them to the flight crew.
- Develop and maintain the mission plan (route, altitude, speed profile and timing), customer mission goals, integrating weather, airspace, aircraft performance, aircraft health and energy constraints.
- Continuously assess predicted cut-down and debris impact zones to keep the planned trajectory within the permitted ground impact area.
- Maintain readiness for degraded operations for a return-to-home mission profile in case re-planning of a return is necessary or in case of the plane entering a degraded operational mode due to a mechanical or electrical servicing need.
- Monitor aircraft progress against the plan, update it when required, and coordinate mission planning and meteorological decisions with the flight crew and engineering teams.
WIDER OPERATIONS SUPPORT
- Contribute to the planning, preparation and execution of flight test campaigns, including site preparation, pre-flight checks, launch and recovery activities.
- Take on other crew positions or ground control station duties as operational needs require, building versatility across the Operations team.
- Analyse flight data after each flight, report results and translate findings into improvements for the aircraft, its systems and operating procedures.
- Develop and maintain operational procedures, checklists, emergency procedures and operations documentation.
- Develop and improve monitoring, analysis and planning tools used by the flight crew, such as telemetry dashboards and energy or thermal estimation tools.
- Support aircraft integration, ground testing and simulation activities, and contribute to the training and qualification of crew members.
- Support safety and risk assessments for operations and, when needed, coordination with aviation authorities and external partners.
REQUIREMENTS
MUST HAVE SKILLS
- 5+ years of relevant experience in UAS or aircraft testing and operations.
- Good knowledge of meteorology (wind profiles, convection, turbulence, icing, thermal activity, etc.) and the ability to interpret forecast models, synoptic charts and upper-air data.
- Experience in flight or mission planning, including route, altitude and timing under weather and airspace constraints.
- Understanding of aircraft performance and of how weather affects flight safety and endurance.
- Clear communication and the ability to work as part of a flight crew, including during long-endurance operations.
- Programming or scripting skills for data analysis and tooling (e.g. Python; C/C++) a plus.
- Ability to drive large vehicles or convoys (within limits of B license).
- Good command of the English language, both oral and written.
NICE TO HAVE SKILLS
- Aviation meteorology qualification, or experience as a forecaster or weather briefer for flight operations.
- Hands-on experience with radiosonde launches, lidar or other atmospheric measurement systems.
- Experience with airspace management and coordination with ATC.
- Experience with trajectory, cut-down or debris impact modelling.
- Experience with solar-powered, electric or long-endurance aircraft, or with high-altitude platforms and balloons.
- Experience with safety analysis in the SORA framework.
- Familiarity with GIS tools, autopilot mission planning and ground software like QGroundControl.
- EASA-valid remote pilot license up to specific category standard scenarios.
- Proactive can-do attitude and love for aerospace are expected.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager Interview
- Technical Interview (onsite or virtual), including a Technical Challenge
- Hiring Team Interview
- Offer Decision
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us; we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Paris, Paris, France
About Wheely
Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.
We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.
About the Role
As a
Senior Operations Manager in Paris
, you'll be a senior member of the France Operations team, reporting to the General Manager, France. You'll own the day-to-day health of the market — acquiring, retaining, and driving quality among our best-in-class chauffeurs — and help evolve the local operating model as we scale beyond Paris.
This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat.
Why This Role
High-growth business.
Paris is scaling and we're actively expanding into new markets — you'll help shape how we operate as we grow.
Direct impact.
Chauffeur acquisition, supply and retention — your calls move the metrics that define the market's health.
Real ownership.
You'll build and lead the local ops team, processes, and operating rhythms yourself, not inherit someone else's.
Responsibilities
Own day-to-day operational execution: chauffeur supply growth and retention.
Evolve the local operating model, turning global strategy and standards into effective execution on the ground.
Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.
Lead and grow Wheely Paris's operations team, building a culture of high performance and engagement.
Partner with product teams to shape feature development and improve operational tooling.
Support readiness as the market expands into new areas, launching business from scratch.
Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely's standards.
Ensure compliance with applicable French regulations and VTC licensing requirements.
Requirements
No single background defines success here — we want analytically strong, entrepreneurial operators motivated by ownership and comfortable being accountable for outcomes in open-ended environments.
3-4+ years building, growing, or scaling something meaningful with limited structure, with the ability to move fast from analysis to execution.
Relevant backgrounds include:
scaling operations in a fast-paced tech environment (VC-backed business, scale-up, startup);
top-tier management consulting, investment banking, or VC/PE; early or founding-team experience at a consumer or marketplace startup.
Bonus points:
experience in a marketplace/platform business (on-demand, mobility, location-based);
track record building teams or operating models from scratch or through rapid expansion;
MBA or advanced degree in business, operations, analytics, or strategy.
Fluent French and English.
Based in Paris, ability to work in the office 4 days a week.
What we Offer
Office-based role in Paris (9th arrondissement)
Competitive salary
Employee stock options plan
Private medical insurance
Life and critical illness cover
Best-in-class equipment
Monthly credit towards Wheely journeys
Daily Lunch Allowance
Navigo and Veligo travel
Professional development stipend
All of your personal information will be collected stored and processed in accordance with
Wheely’s Candidate Privacy Notice
Location: San Francisco
San Francisco (onsite) · 20 hrs/week · $25-50/hour
We’re running a research study in our SF office and need someone to manage the day to day operations behind it. It is one of the best opportunities to get hands-on experience at frontier of physical AI/robotics. You will work directly with our research ends and cofounders and own a core part of this project.
what you will do:
- Source and schedule 1000s of unique data collectors
- Keep track of diversity distribution and manage data quality
- Write and enforce the SOPs that keep sessions consistent
- Set up capture environments and track which scenes are done
Who you are:
- In school or graduated, either works (pref. Sophomore - recent grad)
- Preferably someone good with people, extremely creative (non-technical is fine)
- Available for 1–6 months. We’re flexible on the exact length.
Location: Strava London
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THE ROLE
The Strava for Business team partners with the world's leading brands and agencies to inspire active communities and connect with athletes in meaningful ways. Our sponsorship solutions offer an innovative alternative to traditional advertising — rooted in motivation, community, and real-world impact.
We're growing fast and quote-to-cash rigor is the foundation of that growth. Today, the individual stages of our commercial process have clear owners across Sales, Creative Solutions, Partner Marketing Science, Legal, Product and Finance. The gap is in how those stages work together end to end.
This role sits within GTM Strategy & Operations, reporting into the Global Lead of the function.
This is a high-impact, high-autonomy role. You'll work at the intersection of all teams that are involved in our quote-to-cash process. This is a role for someone who excels in taking complex go-to-market problems, redesign the underlying process and drive change across teams, systems and ways of working.
We follow a flexible hybrid model that translates to more than half of your time on-site in our London, UK office — three days per week.
WHAT YOU'LL DO
• Own and improve quote-to-cash. Map the end-to-end commercial journey, identify bottlenecks and redesign processes so deals move cleanly from opportunity through delivery and revenue recognition.
• Lead cross-functional quote-to-cash transformation. Work across Sales, Partner Marketing Science, Creative solutions, Legal, Finance, IT and Product to solve problems that sit between functions and drive improvements through to completion.
• Integrate new products and capabilities. Make sure new propositions can be quoted, contracted, delivered, reported, invoiced and recognised cleanly before they scale.
• Improve business systems and handoffs. Design better workflows across the commercial stack, including HubSpot, Ironclad, delivery tooling, billing and revenue systems. Ensure data, ownership and approvals move cleanly between them.
• Build operational visibility. Establish the KPIs, reporting and escalation mechanisms needed to understand where the commercial engine is working - and where it is not.
• Own the transformation roadmap. Help make the operating model real by ensuring global design is informed by regional and XFN teams needs and can be deployed effectively.
WHAT YOU’LL BRING TO THE TEAM
• Minimum 5+ years of relevant experience in quote-to-cash, revenue productivity, commercial learning, go-to-market enablement, strategy and operations, product operations, program management or a closely related field.
• Hands-on experience running or redesigning quote-to-cash, covering at least two of quoting, contracting, order management, billing and revenue recognition handoffs, and working directly with Legal and Finance.
• A proactive mindset with the ability to navigate ambiguity, drive and execute initiatives, and deliver results in a fast-paced, dynamic environment.
• Comfort operating in a builder environment — you're not inheriting a playbook; you're helping create it. You thrive with autonomy, move quickly through ambiguity, and are energised by building from zero.
• Ability to map complex processes, identify root causes and design simpler, scalable operating models.
• Strong communication, stakeholder management, and storytelling skills, with comfort presenting recommendations and direction to stakeholders.
• Demonstrated ability to manage multiple projects, prioritize effectively, and meet deadlines.
• A detail-oriented, methodical, and process-driven mentality that is focused on both accuracy and efficiency.
• Demonstrated ability to operate at the intersection of Sales, Product, Legal, Finance, and regional teams, with strong influence in a matrixed environment.
IDEALLY, YOU'LL ALSO BRING
• Experience in adtech, media, advertising platforms or digital partnerships, with an understanding of the operational complexity behind deal delivery, measurement, creative operations, contracting and revenue recognition.
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot), Asana, Ironclad.
WHAT SUCCESS LOOKS LIKE
• The end-to-end commercial process is documented and ownership is clear.
• The biggest quote-to-cash bottlenecks have been identified and materially removed.
• Critical handoffs between teams and systems are more reliable and measurable.
• New products can enter the commercial process without bespoke workarounds.
• Leadership has a clear view of operational health and where intervention is needed.
• GTM operations are built ahead of the business's growth rather than catching up with it.
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vQaL4k0r5qTzPPaz8ijiQE4zKfTUTfKaT9T5SGrNryOI6myGi7L5PtJs6l5iUF5hmVzFpJl0k6cLxWF/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: Remote
Workplace: Remote
Head of Operations
Tellos
Tellos is rebuilding how autism care is delivered.
We help BCBAs run independent, high-quality practices — without getting buried in operations. Families get care faster. Providers earn more and burn out less.
We are growing fast. Demand is real.
Operations is now the constraint.
This role exists to remove that constraint.
Your job is simple to describe and hard to execute:
Make it easy for families to start therapy.
Make it easy for providers to deliver therapy.
Make it easy for Tellos to scale without breaking.
You will own the operating system of the company — from first referral to first therapy hour — and turn a complex, human-heavy service into something fast, reliable, and repeatable.
⸻
What You’ll Own
End-to-end service operations
You own the full chain:
Referral → intake → assessment → authorization → staffing → scheduling → therapy start.
Where things slow down, break, or silently fail — you fix them permanently.
You will design workflows for credentialing, authorizations, and RCM that can scale across states.
You will create visibility into where revenue is created, delayed, or lost operationally.
If kids wait too long for therapy, providers struggle to fill schedules, or hours don’t convert into revenue — you will treat that as a solvable system problem.
You are both the stabilizer and the accelerator.
⸻
Build systems, not heroics
Turn tribal knowledge into clear processes.
Replace chat-driven execution with structured operating rhythms.
Build SOPs that new hires can run without constant supervision.
Your goal is not to be the person who saves the day.
Your goal is to design a system where fewer days need saving.
⸻
Own the operational scorecard
You will define and drive the metrics that actually determine company health:
• Time-to-treatment
• Provider utilization
• Funnel conversion and drop-off
• Authorization velocity
• Cancellation and denial patterns
You won’t just report numbers.
You will explain why they move — and what we do next.
⸻
Drive cross-functional execution
You will work daily with clinical, recruiting, product, finance, and growth.
You will:
• Make intake-to-treatment timelines predictable
• Reduce churn caused by operational friction
• Partner with Product to automate manual workflows
• Design operating models that support expansion from a handful of states to nationwide scale
If something is “everyone’s responsibility,” it becomes yours.
⸻
Shape product through operational reality
Tellos is a software-enabled services platform.
You will identify where software can replace coordination work, reduce rework, and improve data integrity.
Product builds the tools.
You ensure those tools actually work in real operations.
⸻
Build and lead the operations team
You will lead intake, support, recruiting coordination, and operational program management.
You will set the cadence, raise the bar, and develop future operators.
We are not building task-doers.
We are building owners.
⸻
What success looks like
Within 3-6 months:
• Families start therapy significantly faster
• Providers feel supported instead of blocked
• Leadership spends less time firefighting
• Expansion into new states becomes operationally predictable
• The company grows without proportional chaos
⸻
Who this role is for
You may be a strong fit if you:
• Have scaled complex service or marketplace operations
• Are highly analytical but deeply execution-oriented
• Can create clarity in ambiguous, fast-moving environments
• Care about operational quality, not just strategy decks
• Hold people accountable while building trust
Healthcare or ABA experience helps.
Operational judgment matters more.
⸻
Why Tellos
Tellos is mission-driven, self-funded, profitable, and operator-led.
You will work directly with the CEO and leadership team to shape how this company scales.
This is not a maintenance role.
It is a build-the-machine role.
If you want to design the operating backbone of a category-defining healthcare company, this is that opportunity.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About The Role
We are seeking a Senior Director, Enterprise Operations to drive a step-function improvement in Lyra’s internal operating leverage and effectiveness. Reporting to the Chief Clinical Operations Officer and working in close partnership with the Chief Information Officer, you will build and execute an enterprise-wide strategy aimed to transform our operating cadence, optimize operational efficiency, and embed AI-driven workflows across all core business functions.
What You’ll Do:
Define Lyra’s multi-year enterprise transformation strategy, prioritizing high-impact initiatives that transform Lyra’s pace of delivery and optimize our internal operations
Drive forward Lyra’s enterprise transformation roadmap, taking cross-functional projects from concept to measurable operational outcome
Establish transformation KPIs (e.g., productivity lift, cost-to-serve reduction, throughput velocity) and track realized ROI against Finance benchmarks
Proactively identify key blockers towards success and identify investments required to accelerate impact
Lead a cross-functional team of strategic operators to drive forward operational transformation projects and partner closely with our dedicated technical teams to bring the technical initiatives to life
Enable a high-performing work culture oriented towards ongoing operational excellence and AI fluency
Requirements:
Leadership Experience:
15+ years of overall business experience, including 8+ years leading large-scale operational or digital transformations at growth-stage or enterprise tech companies
Organizational and Process Redesign:
Proven experience identifying key blockers to organizational effectiveness, scoping out potential paths forward, building alignment on the solution, and executing
AI & Tech Capabilities:
Proven track record deploying enterprise AI solutions, automation workflows, and/or advanced analytics to drive operating leverage
Financial & Analytical Rigor:
Deep expertise in financial modeling, business case development, and tracking post-implementation ROI alongside Finance
Change Management:
Demonstrated success leading cross-functional teams through complex organizational and workflow shifts.
Leadership Approach:
Strategic executor who thrives in fast-paced, high-growth, and ambiguous environments and is an effective communicator across organizations
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Senior Director, Enterprise Operations, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $211,000 to $265,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: India - Remote
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Role:
Strategy and Operations Associate
Location:
Remote
Employment Type:
Full-time
Experience Level:
Associate-level; 3+ years preferred
Work Model:
Fully remote, five-day workweek, with flexible working hours.
As a Strategy and Operations Associate, you will support initiatives that drive strategic and operational excellence across Turing.
You will gain hands-on experience with high-impact projects, cross-functional collaboration, data analysis, process improvement, and exposure to senior leaders. This is an opportunity to build a strong foundation in strategy and operations while making a meaningful contribution from day one.
As a Strategy and Operations Associate, You Will
Support Strategic Initiatives
Assist with research, analysis, planning, and execution across one or more strategic initiatives.
Analyze Data and Performance
Conduct detailed data analysis, identify trends, track performance metrics, and develop insights that inform decision-making.
Drive Project Execution
Create project plans, define success metrics, monitor milestones, and help teams stay aligned on priorities and outcomes.
Improve Processes
Identify challenges, help develop solutions, and contribute to process improvements across the organization.
Communicate Progress
Prepare reports, presentations, and dashboards that clearly communicate progress, insights, and outcomes to leadership.
The Opportunity
Learn at high speed:
Work closely with experienced leaders and gain exposure to strategy, operations, data, product, engineering, and go-to-market functions.
Create structure from ambiguity:
Help turn complex questions and evolving priorities into clear analysis, plans, and actions.
Work across the company:
Collaborate with GTM, product, engineering, and data science teams to move important initiatives forward.
Make an impact early:
Take ownership of meaningful work and contribute to Turing’s growth from day one.
Our Strategy and Operations Associates Typically Have
Strong problem-solving skills:
The ability to break down complex challenges, bring structure to ambiguity, and develop practical solutions.
Data-driven judgment:
The ability to analyze data, uncover trends, and inform decisions without becoming stuck in analysis.
Clear communication:
Strong written and verbal communication skills and the ability to work effectively with diverse stakeholders.
Cross-functional collaboration:
The ability to build relationships, work across teams, and align stakeholders around shared goals.
Bias for action:
Initiative, organization, and the ability to move work forward in a dynamic, fast-paced environment.
Top-Tier Candidates Will Have
Three or more years of experience in strategy, operations, analytics, or a related role at a high-growth startup or consulting firm.
Familiarity with project management, business operations, or analytical work.
Strong proficiency in Excel or Google Sheets.
A strong academic background or demonstrated excellence in a relevant field.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Bleap is looking for an Operations Manager to solve operational problems, improve processes, and build operational foundations for new products and markets.
Baader Bank is looking for an Operations Expert Securities Transfers to manage securities transfers, resolve complex cases, monitor settlement, and improve transfer processes.
Location: Remote - India
Partner Operations Manager
Remote (India), with strong overlap with US business hours
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a:
Senior Partner Operations Manager.
About the Role
Backblaze sells through resellers, OEM/ISV and technology partners, and service providers. The systems behind that (Salesforce, the partner platform, deal registration, tiering, MDF) are only partly built. You will own them and build the rest and assist with setting up the enablement program.
You will be the person leadership trusts when they ask, "Is this pipeline number real?" You will also shape how the partner program runs day to day and how it should run next year. You report to the Head of Partner Operations and Enablement and work closely with the Head of Channel & Partnerships.
What You'll Own
Partner data and attribution
Be the source of truth for partner-related Salesforce data: accounts, opportunities, and sourced vs. influenced attribution.
Define the attribution rules, document them, and enforce them. Resolve conflicts before they reach a forecast call.
Establish and maintain partner data governance standards, including partner classification, account hierarchies, lifecycle stages, ownership assignments, and consistent reporting across Salesforce and the partner platform.
Build the dashboards partner leadership and the field use to run the business, not just view it.
Program mechanics, built to scale
Run deal registration end to end, including intake, validation, conflict resolution, and approval, with clear SLAs.
Manage partner application intake, qualification workflows, approvals, enrollment, agreements, and activation tracking across partner segments. Identify bottlenecks and improve time-to-onboard and time-to-first-revenue.
Help establish the partner enablement function. Stand up the foundations (onboarding paths, certification tracks, a central asset library, and enablement tracking in the partner platform) and measure adoption and time-to-first-deal so enablement ties to partner outcomes.
Run tiering, onboarding, certification, and MDF from request to reconciliation. Measure MDF return on investment and report what's working.
Replace manual steps with Salesforce flows and platform workflows wherever you can.
Commercial operations and partner support
Operationalize partner discount structures, SKUs, quoting, distribution transactions, incentives, and partner compensation or credit reconciliation.
Establish and manage partner operations support processes, including intake, escalation, issue tracking, resolution SLAs, and coordination with internal teams to resolve registration, billing, access, and program-related issues.
Partner platform and migration
Own day-to-day administration of the partner platform (Impartner or its successor): access, workflows, and Salesforce sync.
Be the operational lead on the platform migration, working with IT and RevOps on requirements, data mapping, testing, cutover, and reconciliation.
Insight and business reviews
Build the recurring reporting for internal reviews and partner QBRs, including scorecards, pipeline status, and program health.
Track program KPIs, call out trends, and bring recommendations to the Head of Partner Operations and Enablement. We expect a point of view, not just a report.
The Right Fit
Required
5-8 years in partner, sales, or revenue operations, supporting a channel or partner program.
Advanced Salesforce skills: reports, dashboards, flows, and data hygiene. Admin certification is not required.
Hands-on experience running deal registration, tiering, onboarding, or MDF.
Proven ability to fix root causes in data rather than patch symptoms.
Comfort working across several partner types and stakeholder groups at once.
Clear written English. You will write process docs, explain data decisions, and push back on bad inputs.
Strongly Preferred
Experience with a PRM platforms and with a platform migration or systems consolidation.
Experience working US hours from outside the US.
Background at a cloud infrastructure, storage, or technical B2B company.
This Role Is Not For You If
You want a mature, finished program to maintain. Here you shape the systems as you go.
You need one partner segment to specialize in. This role covers all of them by design.
You're not comfortable saying "this data is wrong" and then fixing it yourself.
Logistics
Remote (India). Must maintain strong overlap with US business hours.
Reports to: Head of Partner Operations and Enablement
At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.
Leeds, United Kingdom
УдалённоRemote (United States)
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