Location: Foster City, CA
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
Make Replit the single place where businesses can buy everything they need through their agents. As a Staff Software Engineer on Replit’s Money team, you’ll set technical direction and build the commerce platform that lets users discover, evaluate, purchase, and manage the products and services they need to build and run their businesses—without leaving Replit.
Replit already enables businesses to accept payments through integrations such as Stripe. This role builds on that foundation to expand what businesses can buy and accomplish through Replit Agent. You’ll design commerce experiences that combine the simplicity consumers expect with the controls enterprises need, making agent-assisted purchasing useful, trustworthy, and reliable.
You’ll own architecture and lead cross-team delivery across merchant and service-provider integrations, agent tools, purchasing workflows, and the lifecycle after a transaction. The challenge goes beyond executing a payment: agents need to understand what a user wants, present clear choices and costs, act within delegated authority, and verify that the purchase delivered the intended outcome. You’ll stay hands-on with design and code while aligning partners, mentoring engineers, and turning an ambitious product vision into incremental customer value.
You will:
- Set technical direction for Replit’s financial infrastructure, with an immediate focus on enterprise billing, spend controls, and financial correctness.
- Build shared services for usage-based billing, pricing, credits, subscriptions, and entitlements so product teams can launch without rebuilding billing.
- Automate enterprise contract lifecycles—from onboarding through amendments and renewals—keeping commercial terms, provisioned credits, and invoices in sync.
- Build timely budget enforcement, alerts, and overrides that give customers control over spend without disrupting their hosted apps.
- Make AI usage understandable: attribute costs to the right customer, workspace, user, or agent, including delegated work without double-counting.
- Build reconciliation and audit trails that make balances and invoices explainable and help Finance catch discrepancies before customers do.
- Simplify the billing stack through safe migrations that preserve balances, transaction history, and customer access.
- Own production reliability through testing, observability, incident response, and safe recovery from duplicate events, delayed usage, and partial failures.
- Stay hands-on while leading cross-team delivery, mentoring engineers, and partnering with Product, Finance, Sales, and Support.
Required skills and experience:
- A track record of Staff-level technical ownership: setting architecture and delivering complex initiatives across teams.
- Deep experience building and operating production backend or distributed systems.
- Strong fundamentals in API design, data modeling, databases, and event-driven architecture.
- Sound judgment around transactions, consistency, concurrency, idempotency, and failure recovery.
- Experience evolving live systems and migrating data without compromising correctness or availability.
- Product judgment that balances customer needs, delivery speed, and long-term system quality.
- Clear communication with technical and non-technical partners, including translating business requirements into system behavior.
- Hands-on leadership through implementation, design reviews, mentoring, and production ownership.
Preferred Qualifications
- Experience with billing, payments, subscriptions, credits, entitlements, or other financial systems.
- Experience with enterprise contracts, negotiated pricing, invoicing, or quote-to-cash automation.
- Experience with high-volume usage metering, pricing calculations, or low-latency spend controls.
- Experience building reconciliation, financial reporting, or auditable transaction histories with Finance and Accounting.
- Experience integrating billing, payment, or CRM platforms, with judgment about what to build versus buy.
Bonus Points:
- Experience with AI or cloud infrastructure billing, including variable costs and attribution across distributed workloads.
- Experience building customer-facing spend visibility, budgets, or internal tools that reduce manual billing work.
- Experience with cloud marketplace billing, payment recovery, or fraud and dispute workflows.
- Familiarity with agentic commerce or delegated spending. These are additional strengths, not requirements.
What we value:
- Customer outcomes: success means a business can get what it needs through its agent, with clear costs and a verified result—not merely a completed API call.
- User control and trust: agents act within explicit authority, surface consequential choices, and make purchases and ongoing commitments understandable.
- Consumer simplicity and enterprise readiness: straightforward experiences should coexist with the controls organizations need.
- End-to-end ownership: we own the experience from intent through purchase, fulfillment, and ongoing management.
- Pragmatic technical leadership: we build on what exists, deliver incremental value, and invest in correctness and extensibility where they matter.
- Clear collaboration: we document decisions, surface risks early, and help other teams and partners succeed.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
ГибридСША; 💹 401(k) Program with a 4% match (US Only); 🚗 Commuter Benefits (In-Office & US Only); We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds
Location: Gwinnett County, GA
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
About the Role:
Ennoble Care is looking for an
Per Diem Hospice Registered Nurse
within and around the Gwinnett / Dekalb County, GA area to provide care and support to terminally ill patients. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind.
A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. We expect you to be knowledgeable in caring for the terminally ill, performing tasks such as administering medication and providing emotional support. The goal is to help patients live their final days with dignity and comfort.
The responsibilities for this position include the following:
Collaborate with physicians and other professionals to plan care
Triage phone calls
Make visits to the patient as needed to evaluate their condition
Provide support and comfort according to individual patient’s needs
Work with caregivers to plan and execute excellent patient care
Help in administering medication
Alleviate sudden symptoms of the disease’s end phase
Notify a doctor for a patient’s condition when deemed necessary
Assist patients and their families with paperwork
Maintain accurate records
Help relatives cope with the upcoming loss and provide post-mortem support
About You:
A valid RN license to practice within the State of GA
Proven experience as hospice nurse or registered nurse
Knowledge of nursing care processes and medication guidelines/side-effects
Committed to safety precautions and high ethical standards
Sound judgement and attention to detail
Excellent communication skills and bilingual a plus
Compassionate and patient with an emotional stability
Pay: $85 per visit / $85 per pronouncement / $150 per admission
#purple
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Berlin, Germany; Helsinki, Finland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Our humble expectations
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dubai, United Arab Emirates; London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo?
Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it.
Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike.
What You'll Be Doing
You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions.
Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation.
For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports.
Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants.
You Will…
Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions
Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis
Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs
Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function
Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants
Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight
Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences
Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed
Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams
Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities
Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network
Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network
Participate in the 24/7 Leadership Team on-call rota
Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework
Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders
Skills & Experience You'll Need
Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment
Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship
Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments
A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences
Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation
A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other
Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function
Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace
Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams
Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action
Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership
A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment
Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors
Deep operational understanding, including customer service design, vendor management, and process optimisation
Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities
Experience partnering with Product and Tech to drive tooling, system, and automation improvements
A mindset focused on continuous improvement, customer advocacy, and operational excellence
Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams
Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
As we enter our next phase of growth, we're looking for a driven Growth Intern to join our team for the summer. You'll work directly within the Growth team, sitting at the intersection of Sales, Marketing, Partnerships, and Revenue Operations. This is a hands-on role with real responsibility.
WHAT YOU’LL DO:
- AI and process automation - lead AI efforts to improve sales efficiency via automations and work with state-of-the-art technology (claude code / cowork, n8n, etc.)
- Deal support - help AEs on strategic deals via pre meeting and project assistance
- Support outbound sales motions - contribute to developing outbound strategies and help craft pitches that resonate with banks, wealth managers, and fintech clients
- Drive data-driven insights - run analyses on pipeline and sales performance to identify where we should focus, and help turn those findings into concrete initiatives
- Lead market research - independently research the competitive landscape, identify new business opportunities, and surface trends that inform our GTM strategy
- Support us on business development - work closely with Sales, Marketing, Partnerships, and Product to support and align on strategic priorities
- Contribute to sales enablement - help build materials and processes that make the AE team more effective
WHAT YOU BRING:
- Currently enrolled in a Bachelor's or Master's programme (Business, Finance, Economics, or related field)
- Strong analytical mindset - comfortable working with data and drawing actionable conclusions
- Excellent written and verbal communication skills in English; German is a strong plus
- Genuine interest in financial services, investment infrastructure, or B2B SaaS
- Self-starter attitude - you take ownership and don't wait to be told what to do
- Previous experience in a fast-paced environment (finance, consulting, startups) is a plus
WHAT YOU'LL GET:
- Direct exposure to a high-growth fintech building Europe's investment infrastructure
- Mentorship from experienced GTM professionals
- Real ownership of projects that matter
- A competitive internship stipend
- The full Upvest culture - feedback, autonomy, and a team that genuinely enjoys working together
HOW WE UPVEST IN YOU:
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem Black at Upvest, Up&Out, and UpVergent.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Orlando, FL, United States
Location:
Orlando, FL office (not remote)
Status:
Project-based
Pay:
$17.00 USD per hour
Benefits:
Flexible schedule
Hours:
8-40 per week
Requirement:
Fluent reading, writing, understanding, and typing in
Urdu
(
ur_pk
)
Why Join Us?
Daily Perks & Occasional Treats:
Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house.
Culture & Connection:
Join a friendly, collaborative environment where team members genuinely support one another.
Growth & Impact:
We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here.
With Productive Playhouse, native
Urdu
speakers can make extra money by working flexible hours!
We are seeking a detail-oriented and motivated
Urdu Transcriber
to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail.
You can work a minimum of 8 hours per week up to 40 hours maximum per week!
Key Responsibilities:
Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar.
Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions.
Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies.
Refer to current training materials and guidelines as needed to ensure compliance and quality.
Review and proofread transcripts for accuracy and completeness.
Report any technical issues or concerns to the appropriate channels promptly.
Suggest opportunities for process improvement to enhance efficiency and quality.
Manage time effectively to meet established deadlines and maintain high levels of productivity and quality.
Handle confidential information with discretion and adhere to all privacy and security guidelines.
Participate in other projects and tasks as assigned.
Qualifications & Skills:
Typing speed of 40 WPM in
Urdu (
ur_pk
)
or higher is preferred.
Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling.
Ability to quickly learn and adapt to client-specific style guides and written domain conventions.
Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products.
Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace.
Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization.
Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods.
Demonstrated ability to consistently meet deadlines and maintain high standards of work.
Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality.
Requirements:
High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus.
Must be authorized to work in the United States; the company does not provide any work sponsorship.
Minimum age: 18 years or older.
Reliable transportation to commute to on-site facilities, as required.
Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test.
Physical Requirements:
Ability to move around the office and other work environments, including standing and walking for extended periods.
Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks.
Ability to bend, reach, and perform tasks that require physical agility within a typical office setting
Manual dexterity to operate a keyboard and mouse efficiently.
Ability to wear headphones for extended periods while listening to audio content.
Capacity to perform repetitive tasks, such as typing, with sustained concentration.
About Us:
As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.
Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.
Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.
Disclaimer:
All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Orlando, FL, United States
Location:
Orlando, FL office (not remote)
Status:
Project-based
Pay:
$17.00 USD per hour
Benefits:
Flexible schedule
Hours:
8-40 per week
Requirement:
Fluent reading, writing, understanding, and typing in
Hindi
(
hi_in
)
Why Join Us?
Daily Perks & Occasional Treats:
Fully stocked snack bars to keep you powered up every day, plus periodic team lunches and social events on the house.
Culture & Connection:
Join a friendly, collaborative environment where team members genuinely support one another.
Growth & Impact:
We invest in our people. We prioritize internal promotions and clear career pathways so you can build a long-term future here.
With Productive Playhouse, native
Hindi
speakers can make extra money by working flexible hours!
We are seeking a detail-oriented and motivated
Hindi Transcriber
to join our team. In this role, you will be responsible for converting audio and video recordings into written text accurately and efficiently, while maintaining knowledge of client-specific conventions and standards. The ideal candidate will have strong listening skills, excellent grammar, and a keen eye for detail.
You can work a minimum of 8 hours per week up to 40 hours maximum per week!
Key Responsibilities:
Listen to audio recordings and accurately transcribe spoken content into text format, following project-specific guidelines, including formatting, punctuation, and grammar.
Perform superior transcription work for all assigned client projects, adhering to client-specific Written Domain Conventions.
Maintain continuous knowledge of extensive client-written Doman Conventions and “clean room” policies.
Refer to current training materials and guidelines as needed to ensure compliance and quality.
Review and proofread transcripts for accuracy and completeness.
Report any technical issues or concerns to the appropriate channels promptly.
Suggest opportunities for process improvement to enhance efficiency and quality.
Manage time effectively to meet established deadlines and maintain high levels of productivity and quality.
Handle confidential information with discretion and adhere to all privacy and security guidelines.
Participate in other projects and tasks as assigned.
Qualifications & Skills:
Typing speed of 40 WPM in
Hindi (
hi_in
)
or higher is preferred.
Exceptional written and verbal communication skills, with strong attention to punctuation, grammar, and spelling.
Ability to quickly learn and adapt to client-specific style guides and written domain conventions.
Strong research abilities, particularly for verifying the accurate spelling of names, locations, and products.
Proficiency with both Mac and PC platforms, Microsoft Office Suite, and Google Workspace.
Excellent interpersonal skills with the ability to communicate effectively across all levels of the organization.
Strong relationship-building skills, capable of fostering connections across diverse perspectives and methods.
Demonstrated ability to consistently meet deadlines and maintain high standards of work.
Ability to listen to and handle sensitive information with professionalism and maintain strict confidentiality.
Requirements:
High school diploma or equivalent, additional training in linguistics, transcription, or related fields is a plus.
Must be authorized to work in the United States; the company does not provide any work sponsorship.
Minimum age: 18 years or older.
Reliable transportation to commute to on-site facilities, as required.
Proficiency in reading and typing in the specific language applied for, with the ability to understand a wide range of accents and dialects; candidates will be required to pass a language assessment test.
Physical Requirements:
Ability to move around the office and other work environments, including standing and walking for extended periods.
Ability to remain seated for extended periods while working on a computer, including typing and screen-focused tasks.
Ability to bend, reach, and perform tasks that require physical agility within a typical office setting
Manual dexterity to operate a keyboard and mouse efficiently.
Ability to wear headphones for extended periods while listening to audio content.
Capacity to perform repetitive tasks, such as typing, with sustained concentration.
About Us:
As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.
Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.
Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.
At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.
Disclaimer:
All engagements are contingent upon successful completion of a background screening. Productive Playhouse is an equal opportunity organization headquartered in California and committed to diversity and inclusion across our global workforce. We welcome applicants of all backgrounds and abilities, regardless of location or engagement type. For accommodations or inquiries, please contact HR.
Location: Warsaw, Poland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Lubisz pracować w zespole i posiadasz doskonałe umiejętności komunikacyjne? Lubisz pracować w dynamicznym środowisku? Jeśli Twoja odpowiedź brzmi tak - czytaj dalej! 🤩
Poszukujemy pracowników na pełen etat (40h/tygodniowo) oraz pół etatu (20h/tygodniowo), którzy dołączą do naszego Działu Supportu! (zdalnie)
Twoje zadania:
Wspieranie naszych klientów oraz partnerów (kurierów, restauracje, sklepy) poprzez live czat, maile i telefon;
Efektywna realizacja codziennych zadań zgodnie z ustalonymi procesami i standardami zespołu;
Umiejętne zarządzanie czasem i priorytetami;
Proaktywne podejście do usprawnień – szukanie rozwiązań, które poprawiają jakość i tempo obsługi klienta;
Praca w oparciu o jasno określone KPIs takie jak CSAT, czas odpowiedzi, czy jakość - które wspólnie z Twoim Team Leadem będziecie regularnie analizować i rozwijać, by dostarczać jak najlepsze doświadczenia naszym klientom i partnerom.
Nasze oczekiwania:
Praca w Dziale Support Wolt to szybkie tempo, kontakt z wymagającymi klientami i konieczność sprawnego podejmowania decyzji – dlatego świetnie odnajdą się u nas osoby samodzielne, odporne na stres, które potrafią działać z opanowaniem, także w sytuacjach konfliktowych.
Ta rola będzie dla Ciebie idealna, jeśli:
Dobrze radzisz sobie z rutyną i powtarzalnymi zadaniami;
Potrafisz zachować zimną krew pod presją czasu;
Lubisz kontakt z ludźmi – nawet jeśli są zdenerwowani;
Jesteś osobą, która szuka rozwiązań;
Świetnie odnajdujesz się w młodym, dynamicznym zespole.
A także:
Szybko się uczysz, nie masz problemu z wielozadaniowością;
Możesz pracować zmianowo: rano, wieczorem/nocą i w weekendy - większość zmian w ciągu pierwszych dwóch miesięcy jest w godzinach 12:00-2:00 (aktualnie nasze godziny otwarcia to od 6:00 do 3:00;)
Biegle posługujesz się językiem polskim i posiadasz znajomość języka angielskiego (B2);
Możesz pracować w pełnym lub niepełnym wymiarze godzin (20h lub 40h tygodniowo)
Co możemy Ci zaoferować:
Umowa o pracę;
Wynagrodzenie podstawowe plus bonusy za pracę w godzinach nocnych (22:00 - 6:00)
Realne możliwości rozwoju profesjonalnego - zarówno w ramach Działu Support jak i w szerszych strukturach zespołu;
Angażującą kulturę organizacyjną pełną zabawy, szacunku i wzajemnego wsparcia;
System kafeteryjny MyBenefit (punkty możesz wykorzystać np. na kartę Multisport), zniżki na zamówienia w aplikacji Wolt, 26 dni urlopu, dzień wolny z okazji urodzin, prywatną opiekę medyczną i psychologiczną;
Pracę zdalną;
Niezbędny do pracy sprzęt techniczny;
W pełni płatny okres onboardingowy.
Jeśli cenisz dynamiczne środowisko pracy, chcesz mieć realny wpływ na działania i dołączyć do ambitnego zespołu – aplikuj już teraz!
💙
The salary range for this role is 4919 PLN -6149 PLN gross per month. (for full-time position) The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Benefits
Health Insurance:
Comprehensive medical coverage through Medicover’s Zdrowie Premium plan, offering specialist consultations, diagnostics, and routine check-ups for just PLN 1 per month.
Participation is voluntary, with the option to extend coverage to family members for PLN 255.45 per month.
Employee Capital Plans (PPK):
Long-term savings program managed by Nationale-Nederlanden, helping employees build financial security for the future.
Funded by monthly contributions of 2% from the employee and 1.5% from Wolt, with automatic enrollment for eligible employees under 55.
MyBenefit Cafeteria:
Monthly allowance of 106 points (1 point = 1 PLN) to spend on benefits like fitness or wellness passes, shopping vouchers, cinema tickets, or other discounts.
MultiSport Card:
MultiSport Light: 0.00 PLN employee cost & 74.00 PLN cafeteria deduction
MultiSport Classic: 0.00 PLN employee cost & 101.00 PLN cafeteria point deduction
MultiSport Plus: 30.00 PLN employee cost & 101.00 PLN cafeteria point deduction
Fitness benefit available through the MyBenefit Cafeteria platform, offering access to thousands of gyms, pools, and sports facilities across Poland.
Employees have the option to select the card most suitable for their needs.
Options:
Annual Leave:
Take time to rest, recharge, and do what matters most. Your annual leave may vary depending on your role or contract, but everyone gets plenty of time to unwind and find balance.
The accrual of vacation days is determined by the terms of your employment contract.
Full-time employees are entitled to 26 vacation days per holiday year, regardless of their employment history.
Birthday Day Off:
One extra paid day off each year to celebrate your birthday, available to all employees.
Can be taken within seven days of your birthday (or later within the settlement period) as a full day off, no carry-over or cash equivalent.
Employee Assistance Program (EAP):
A trusted, confidential way to access professional support whenever you need it.
Our EAP provides immediate, confidential access to professional support for you and your family.
24/7 counselling by phone, video, or chat.
Available in multiple languages across all markets.
Guidance on work, family, finances, and wellbeing.
Free of charge for all employees and their dependents.
Cuckoo Wellbeing Platform:
A simple and engaging way to boost wellbeing and productivity every day.
Cuckoo encourages short, energising movement breaks that fit naturally into your workday.
It helps you build lasting healthy habits, supporting focus, energy, and overall wellbeing.
Wolt Credits
When you order home delivery through Wolt, you’ll get more than just great food you earn Wolt Credit!
Earn 15% back in Wolt Credits on every home delivery order.
Credits appear automatically after your delivery is completed.
Use them toward future orders, they apply until used or expired.
Credits are based on the amount you pay, with caps applied per order.
Global Parental Leave
At a Glance: Our Global Parental Leave policy reflects Wolt’s commitment to openness, equality, and inclusion ensuring all parents can take meaningful time with their families, no matter where they work.
Wolt tops up statutory provisions where needed to provide the equivalent of 100% pay for up to 16 weeks of paid leave.
Available to all permanent employees after 12+ months service.
Can be taken any time until your child turns 3.
Applies equally across all markets, genders, parents, and family structures.
The successful candidate's starting hourly pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Pay Range:
4 919 zł
—
6 149 zł PLN
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Rwanda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About the Role
GiveDirectly Rwanda is looking for a creative, skilled, and dependable Field Officer in Content Creation.
The Field Officer - Content Creation will be responsible for capturing, editing, and producing high-quality photo and video content that tells compelling stories about GiveDirectly's work and the experiences of the communities we serve.
We are looking for someone who is hands-on, has strong technical production skills, and can independently manage assigned content projects from filming through to final delivery. The ideal candidate combines creativity with attention to detail, takes ownership of their work, and is eager to continue developing their skills.
Key Responsibilities
1. Photography and Videography
Capture high-quality photographs and video footage during field visits, interviews, events, and other organizational activities.
Set up and operate cameras, microphones, lighting, and other production equipment.
Apply good composition, framing, lighting, and sound-recording techniques.
Work with the Content Team to plan shoots and ensure the required footage and photographs are captured.
2. Video Editing and Content Production
Edit raw footage into engaging, well-structured videos that communicate clear and compelling stories.
Produce content for different platforms, including social media, presentations, reports, and other communication channels.
Incorporate subtitles, graphics, music, transitions, and other visual elements where appropriate.
Edit and enhance photographs while maintaining authenticity and visual quality.
Ensure final content meets agreed quality standards, formats, and deadlines.
3. Storytelling and Content Quality
Turn interviews, field footage, and other material into engaging stories that reflect GiveDirectly's work and impact.
Work with colleagues to develop story ideas and identify the most effective ways to present content.
Review content for accuracy, clarity, consistency, and technical quality before submission.
Incorporate feedback and make revisions efficiently.
Ensure content respects the dignity, privacy, and experiences of recipients and follows organizational consent and safeguarding requirements.
4. Content Management and Team Collaboration
Organize and maintain raw footage, photographs, project files, and final edited content.
Manage assigned projects, prioritize tasks, and deliver work within agreed timelines.
Provide regular progress updates, respond promptly to work-related communications, and flag potential delays early.
Collaborate with colleagues across the Content, Program, and other relevant teams.
Take responsibility for production equipment and ensure it is properly maintained and handled.
Required Skills and Experience
Demonstrated practical experience in photography, videography, and video editing, supported by a portfolio of previous work.
Strong ability to operate cameras and basic audio and lighting equipment, with a good understanding of exposure, focus, framing, and sound recording.
Ability to independently edit raw footage into polished, engaging, and ready-to-publish content.
Experience using Adobe Premiere Pro and photo-editing software such as Lightroom or Photoshop. Knowledge of Adobe After Effects or DaVinci Resolve would be an advantage.
Good storytelling skills, including the ability to structure interviews and field footage into clear narratives.
Strong attention to detail, including video and audio quality, subtitles, pacing, and visual consistency.
Good organizational and time-management skills, with the ability to handle multiple assignments and meet deadlines.
Good communication skills and the ability to work collaboratively with colleagues and community members.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Overview
As a Backend Staff Engineer at Fanatics Core, you are a recognized technical leader. You operate both strategically and hands-on while leading ambitious projects, and your solutions set the standard for the team. Your bold decisions balance immediate business needs with long-term technical excellence. Through your leadership, you cultivate a culture of excellence and innovation that leaves a lasting impact on both your immediate team and the broader mobile team. Lastly, you are user-obsessed and know how to drive features from the backend all the way to the frontend.
We own the Fanatics App, the brand-forward application of Fanatics that encompasses elements of all of our different brands and businesses. The Fanatics App brings together Free to Play games, live events, ecommerce, and new product experiences to deliver a new Sports platform. Fundamentally, we are one team in everything we do from the user experience to coding and architecture. In order to deliver on our Customer Promise, we use best in class technologies; thus allowing platforms to be as up to date as possible so that we can rapidly deliver and innovate in this exciting new market.
Every time a fan places a bet, earns a reward, or checks out on Fanatics — Fanatics Core made that possible. We build the shared foundations — identity, payments, loyalty, wallet, data, and platform — that power sports betting, ecommerce, collectibles, and beyond. We supercharge the business by providing products and capabilities so that teams can focus on what matters most: building delightful experiences for the fans.
Responsibilities
Drive the development, testing, documentation, and deployment of high-quality, scalable software into production
Develop a comprehensive understanding of the industry, product, and roadmap, leveraging this knowledge to shape team strategy and influence the direction of the organization
Lead the end-to-end technical execution of complex features and systems, from ideation and architecture to deployment and refinement
Define and enforce engineering principles, guidelines, and best practices
Partner closely with product, design, and other stakeholders to make high-impact technical decisions that align with both business goals and long-term scalability
Lead incident resolution as part of the on-call rotation, ensuring swift diagnosis and remediation of critical software issues
Proactively identify and remove roadblocks, occasionally collaborating cross-team collaboration to maintain momentum on complex projects
Conduct and elevate code reviews, sharing expertise to enhance code quality
Steer team planning and design discussions, introducing innovative approaches to solve technical challenges and optimize design patterns
Champion improvements to software quality, testability, operational metrics, and team documentation, setting a higher standard for the organization
Mentor and coach engineers at all levels, fostering a culture of continuous learning and professional growth across the team
Be open to occasional travel to Fanatics offices and other locations for conferences, events, meetings, and team-building activities
Required Qualifications
7+ years of experience
building highly scalable, performant and evolvable backend distributed systems; proficiency in Spring with Kotlin and/or Java is a plus.
Demonstrated ability
to drive best practices in backend development and mentor others in effective coding and architectural strategies, such as clean code, hexagonal/layered architectures, domain driven design and other design and architectural patterns
Knowledge of observability practices
, including logging, monitoring, and tracing in distributed systems.
Expertise in Agile software delivery
, with a track record of modeling and driving process improvements across teams, and ability to collaborate cross-functionally across diverse teams within large enterprise environments, driving alignment and shared success.
Excellent communication skills
, capable of conveying complex technical concepts clearly and effectively to diverse audiences, including engineers, executives, and non-technical stakeholders.
Team-first mentality
, with a willingness to do what it takes to get the job done and a desire to strive for better.
Thrives in a high-growth
environment where priorities evolve regularly and decisions are made quickly.
Preferred Qualifications
Strong Experience
in the sports industry, gaming and content delivery
Highly effective
with Kotlin, Java and/or Go
Expertise in messaging technologies
such as Kafka or Amazon SQS, with a solid understanding of event-driven architectures.
Comfortable working with
Cloud Native and Infrastructure as Code, like Kubernetes, Helm and Terraform
Ability to work in diverse
codebases, both legacy and greenfield, in different languages and environments
If you possess some of these qualifications but not all of them, we still encourage you to apply!
#LI-AC2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$144,000
—
$235,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome.
The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward.
You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear.
🔑 You’ll play a key role by...
Investigation and root cause analysis
Thematic scope & root cause assessment:
Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership.
Quantitative data analysis:
Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns.
Qualitative field research & journey auditing:
Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design.
Evidence synthesis & impact documentation:
Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps.
Detailed project and workstream delivery
Workstream planning & direct execution:
Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum.
Cross-functional & partner alignment:
Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments.
Risk governance & record management:
Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking.
Operational readiness & BAU handover:
Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual.
Insights, recommendations and business cases
Insight synthesis & evidence auditability:
Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions.
Business case & operational analysis:
Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals.
Product & Tech process optimisation:
Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery.
Leadership communications & stakeholder papers:
Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making.
Team and portfolio contribution
Portfolio mobility & cross-functional collaboration:
Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve.
Proactive risk & insight generation:
Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions.
Pillar standards & capability development:
Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics.
Global on-site engagement:
Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation.
🤩 We’d love to hear from you if…
Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover.
Clear history of working directly with external partners,
proving you would have the confidence to represent Monzo professionally in day to day delivery conversations.
Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review.
Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions.
Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes.
An investigative mindset and the curiosity to understand how work operates in practice.
Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams.
The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes.
Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions.
The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation.
Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams.
Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible.
Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality.
Experience working in an operational, regulated or customer sensitive environment.
Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change.
A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery.
Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential.
Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£41,300 - £52,250
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
At Monzo, our customers should receive great service regardless of where it is delivered. Turning our partner estate direction into successful outcomes requires clear programme design, coordinated delivery and strong ownership across teams and partners.
The
Partner Strategy and Delivery Manager
exists to determine how agreed priorities will be tackled. You will turn a strategic focus area or business outcome into a clear programme approach, define what needs to happen and lead the work through delivery, stabilisation and handover.
Delivery is expected at every level within the pillar. In this role, most of your time will be spent designing how an agreed priority will be tackled and leading the resulting project or programme.
You will contribute evidence and recommendations that can influence future priorities, and you will remain sufficiently close to the detailed delivery to ensure the approach works in practice.
🔑 You’ll play a key role by...
Programme design and definition
Programme strategy & scoping:
Translate strategic objectives into clear, actionable delivery roadmaps—defining scope, workstreams, sequencing, success metrics, and required analytical inputs for complex initiatives.
Integrated planning & governance:
Establish end-to-end plans, milestones, and proportionate governance models to manage dependencies, guide cross-functional inputs, and maintain clear stakeholder visibility.
Agile adaptability & BAU transition:
Design implementation, stabilisation, and handover strategies from kickoff, dynamically adapting programme parameters as business conditions evolve to ensure seamless transition to BAU.
Analysis, recommendations and business cases
Problem structuring & root cause analysis:
Deconstruct ambiguous strategic issues into clear workstreams, synthesising operational data, partner insights, and team findings to isolate systemic estate themes from domain-specific matters.
Holistic solution design:
Evaluate estate-wide processes, services, and locations to build practical, evidence-based options that clearly articulate trade-offs, operational impacts, and strategic pathways forward.
Business case ownership:
Own the development of robust business cases, thoroughly detailing customer value, financial costs, operational benefits, dependencies, risks, and counterfactual impacts.
Product & Tech integration:
Partner with Product and Technology leads to design system and process optimisations that maximise operational efficiency, customer experience, and commercial return.
Executive decision support:
Author high-impact program proposals, decision papers, and leadership presentations to drive clarity and enable informed executive decision-making.
Programme delivery
End-to-end delivery & cross-functional coordination:
Lead complex programmes from kickoff through to realised outcomes, serving as the primary point of contact coordinating workstreams, dependencies, and key decisions across Global Ops, GCOO, and partner organisations.
Partner alignment & hands-on leadership:
Direct partner working sessions to set delivery expectations, maintaining active hands-on involvement in critical path tasks while constructively challenging delays and ownership gaps.
Governance, risk & benefit tracking:
Embed customer, risk, regulatory, and resilience standards throughout programme design, continuously tracking performance against target metrics and adjusting execution to guarantee benefit realisation.
Stabilisation, BAU transfer & post-implementation review:
Oversee implementation and stabilisation through to formal BAU handover—ensuring documented ownership and metrics—and conduct post-delivery reviews to capture strategic learnings for future initiatives.
Team and portfolio contribution
Matrix leadership & coaching:
Guide more junior colleagues across program workstreams, providing clear strategic context, quality assurance, and constructive coaching while empowering autonomous delivery.
Pillar standards & strategic insight:
Share emerging risks, dependencies, and themes with the Strategy Lead while contributing to consistent, pillar-wide governance, business case, and benefit-tracking frameworks.
Cross-operational execution & mobility:
Lead ad-hoc cross-functional initiatives across teams and partners, traveling periodically across UK and international locations to support discovery, sourcing, mobilisation, and stabilisation.
🤩 We’d love to hear from you if…
Significant experience designing and delivering complex projects or programmes across multiple teams, stakeholders and external partners.
Essential experience working with outsourced operations, suppliers or third party partners.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Proven ability to take an agreed strategic priority or ambiguous problem and turn it into a clear programme approach and route to delivery.
Strong programme design and delivery skills, including scope definition, workstream design, planning, governance, risk management, dependency management, success measures and handover.
Experience setting meaningful programme outcomes, measures and expected benefits and monitoring delivery against them.
Strong analytical and problem solving skills, with the ability to bring together quantitative and qualitative evidence and turn it into a clear recommendation.
Experience developing or owning high quality business cases, proposals and decision materials.
Sound commercial and operational judgement, with the ability to balance customer outcomes, quality, risk, resilience, flexibility, cost and long term value.
Proven ability to influence leaders, operational teams and external partners across organisational boundaries.
Strong stakeholder leadership skills, with the ability to create clarity, resolve ambiguity and maintain momentum across a complex programme.
Confidence leading partner conversations and constructively challenging missed commitments or weak outcomes.
Excellent written and verbal communication skills, including the ability to structure complex information into clear proposals, papers and presentations.
The ability to coordinate and challenge the work of others while coaching and supporting less experienced colleagues.
Strong organisation and prioritisation skills, with the ability to manage changing priorities and several dependencies without losing focus on the intended outcome.
Experience working in a regulated or customer sensitive environment, with sound judgement on customer impact, governance and control.
A collaborative and challenging approach, with the confidence to question assumptions, address difficult issues and bring stakeholders together around a clear outcome.
Experience within financial services, global operations, partner estate planning, mobilisation, transition or Product and Technology enabled operational change
would be particularly valuable.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍UK Remote (with essential travel to our global offshore sites) | 💰£51,200 - £64,700 + Incentive Awards +
Benefits
✨
Our Global Ops Team ⭐️
Monzo’s mission is to make money work for everyone. Our operational partners are an important part of how we scale brilliant customer service, support sustainable growth and build resilient and cost effective operations globally.
Global Operations is responsible for the health, governance and strategic value of Monzo’s partner estate. We bring together the relationship, contract, commercial position, engagement and risk context so that each partner is managed through one joined up and proportionate view.
As a Partner Estate & Relationship Manager, you’ll be the main ongoing relationship owner for the partners and suppliers assigned to you. You’ll work within the strategy, goals and standards set by the Senior Partner Estate & Relationship Manager, using strong judgement and a high level of independence to drive issues, opportunities and commitments through to resolution.
You’ll apply Monzo’s Partner Management Framework, lead effective partner governance and make sure our relationships, contracts and commercial arrangements support the outcomes Monzo, Operations and our customers need.
You’ll build strong working relationships with partner client management teams and Operations leaders globally. Operations will own detailed day to day service performance. You’ll stay closely connected to understand what is working, where partners are struggling and where the relationship, contract, commercial arrangements or partner environment need to change.
This is an individual contributor role with no direct reports. You’ll lead through your expertise, judgement and influence, bringing together colleagues across Monzo and our partners to deliver shared outcomes.
🔑 You’ll play a key role by...
Own your Partner relationships
Relationship & stakeholder ownership
: Own the ongoing relationship for assigned operational and technical partners, building trusted and constructive relationships across internal and external teams to enable effective partner management.
Framework & health oversight
: Apply Monzo’s Partner Management Framework to maintain a risk-proportionate view of overall partner health, contract performance, commercial value, and risk.
Proactive issue resolution
: Identify risks, capability gaps, and opportunities early, driving prompt resolution or escalating material concerns with evidence-based recommendations.
Lead Partner governance
Monthly review leadership
: Plan and lead monthly partner reviews, synthesising overall relationship health into strategic, actionable narratives without duplicating line-by-line operational reporting.
Governance & action tracking
: Drive rigorous governance execution, ensuring accurate reporting, clear action ownership, and verified impact before closing commitments.
Quarterly Business Reviews
: Collaborate with the Senior Partner Estate & Relationship Manager to prepare clear, evidence-based QBR materials aligned with Monzo’s broader governance framework
Manage contracts, commercial activity and records
Contract lifecycle and management
: Own end-to-end contract management of partners assigned to you —including amendments, renewals, pricing models, and change notices—regularly reviewing and updating terms to align with Monzo's needs and enforcing compliance to hold partners accountable.
Financial oversight & commercial value
: Lead invoice reconciliation, spend forecasting, and budgeting alongside Finance, while driving initiatives to improve commercial value, flexibility, and customer outcomes.
Reporting & stakeholder governance
: Deliver data-backed monthly partner health reporting and collaborate cross-functionally with Legal, Procurement, and Finance to ensure compliant, well-governed execution
Enable operations globally
Operational & strategic alignment
: Maintain continuous engagement with global Operations leads to understand and anticipate business needs, align partners with Monzo’s strategy, and translate priorities into clear partner commitments.
Systemic issue resolution
: Leverage service performance trends to identify macro issues, driving cross-stakeholder accountability to resolve complex, multi-service blockers.
Contract support & service transition
: Ensure core operational contract terms (e.g., forecasting, change, training) adapt to business needs, overseeing the smooth transition of new or updated services into ongoing governance.
Deliver goals, improvements and valu
e
Strategic execution
: Translate pillar goals into clear priorities for assigned partners, driving key workstreams across governance enhancement, Partner Management Framework adoption, and relationship recovery.
Value & model optimisation
: Build evidence-based proposals to enhance service quality, driving end-to-end execution of champion-challenger and outcome-based commercial models.
Scalability & best practices
: Identify process bottlenecks across relationship and contract management, leading continuous improvements to ensure frameworks scale effectively across the team.
Support engagement, risk and resilience
Partner engagement
: Collaborate with the Partner Engagement Lead providing insight into the needs, strengths and concerns within the partner relationships you manage and supporting agreed engagement activity.
Risk, assurance and remediation
: Partner with Risk and Third Party Risk Management to integrate material risks, incidents, and assurance evidence into governance routines, actively tracking remediation actions and promptly escalating delays.
Resilience & continuity ownership
: Take ownership to make sure that contractual responsibilities for resilience, continuity and controls are understood and reflected in partner plans. This will be facilitated through building strong relationships with partners by occasional travel to sites.
Lead through expertise and influence
Autonomous decision-making
: Drive complex relationship, contract, and commercial outcomes independently, utilising evidence-backed judgment to propose clear solutions during escalations.
Cross-functional influence
: Influence internal Monzo and partner leadership without formal authority, providing strategic insight to senior stakeholders.
Domain expertise & coaching
: Act as a subject matter expert in partner governance, coaching colleagues and offering constructive challenge to raise team standards.
🤩 We’d love to hear from you if…
Have strong experience managing operational partner, outsourcing or supplier relationships, ideally within financial services or another regulated environment.
Can build credible and appropriately challenging relationships with partner client management teams, operational leaders and internal stakeholders.
Ability to travel within the UK and internationally when required.
We currently have sites in India, Romania and South Africa, with plans underway for the EU.
Have experience managing contracts, charging models, renewals, amendments, performance measures and commercial commitments.
Understand invoice reconciliation, budgeting and forecasting and can use operational, workforce and financial data to identify and explain differences.
Can lead effective monthly partner governance and turn detailed information into a clear overall view of relationship health.
Can prepare clear and accurate information for business governance, supported by strong evidence and recommendations.
Keep accurate and well organised records of contracts, decisions, actions, commitments, ratings and key dates.
Can work with a high level of independence, take ownership of complex problems and drive them through to resolution.
Use data and evidence to explain issues, identify opportunities and influence key stakeholders.
Can influence across Operations, Procurement, Finance, Legal, Risk and other specialist teams without relying on formal authority.
Can distinguish between a detailed service performance issue and a wider relationship, contractual, commercial or partner concern.
Have experience leading defined projects or improvements and can manage actions, dependencies and stakeholders through to delivery.
Can identify where existing ways of working will not scale and lead practical improvements that benefit the wider team.
Are comfortable working across different countries, locations and cultures and can adapt your approach while maintaining consistent standards.
Communicate clearly in writing and verbally, including when handling difficult conversations or challenging missed commitments.
Understand the risk, resilience and control considerations associated with third party operations and know when to involve specialist teams.
Care deeply about customer outcomes, inclusiveness and diversity and role model Monzo’s values in how you work with colleagues and partners.
🌈 The application journey has 4 key steps:
Application questions
30 minute Recruiter Call
Practical take-home task
Competency-based interview around Stakeholders and Values
🙌 What’s in it for you
💰
£51,200 - £64,700
+ Incentive awards +
Benefits
✨
📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!
Read our full list of benefits
.
Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com
🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them
here
.
Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged.
#LI-REMOTE #LI-NEM
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role:
We are on a mission to revolutionise the retail e-commerce industry. We are a tech-driven company, committed to delivering innovative solutions that redefine the shopping experience for millions of customers worldwide. We are at the forefront of something massive, and we're looking for an experienced leader who can help us shape the future of retail e-commerce.
Retail (non-food Shopping) is how Deliveroo and Wolt grow beyond restaurants and grocery. As the
Head of Retail, Strategy & Operations
, you will lead the direction of Deliveroo and Wolt’s newest vertical. Reporting to the Director of Strategy & Operations, New Verticals EMEA, you will shape our approach across commercial, operations, marketing and customer experience. This role owns the strategy and operating rhythm for the business: where we play, which retailers we need in each market, whether they succeed after launch, and whether revenue and profit are on the plan.
This is an individual contributor (IC) role, meaning you won’t have any direct reports. You will set the agenda that Product, Commercial, Marketing, Operations, and country teams execute, and you will need to work cross-functionally with teams to ensure plans are delivered.
The NV Strategy & Operations team is responsible for the end-to-end strategy and performance management of New Verticals EMEA as a whole, including target-setting, goals and OKRs, and the weekly and monthly business reviews. Within that, this role owns the Retail strategy.
The role is hybrid in London, with 3 days per week in the office and potential for quarterly travel to offices in the US and EMEA as required.
Responsibilities:
Define our future strategy for Retail, including "where we play" and "how we win" to grow revenue and drive customer acquisition.
Identify future elements of our customer and partner value proposition and the required capabilities to deliver them in collaboration with the NV tech teams, and lead deployment of these across EMEA.
Establish a roadmap to becoming the preferred delivery provider for our Retail partners. Develop an understanding of Retail partner needs and advocate for them across teams.
Ensure detailed implementation plans are developed across markets and teams, with a strong follow-up on execution through robust tracking and issue resolution.
Lead delivery of revenue growth by identifying partner growth levers for Retail and supporting local teams to deploy them across their partner portfolios.
Manage the P&L and all financial investments to realise or exceed our annual financial goals. Set annual plans including resource allocation, budgets and market targets for the EMEA portfolio.
Lead performance management and forecasting routines to ensure in-year delivery and course-correction to meet revenue and profit targets.
Support negotiations with the largest partners and ensure teams approach all negotiations following our Retail commercial framework regarding rate structure and return on investment.
Ensure that local teams can build joint business plans with the most important Retail partners. Collaborate with the global Merchant organisation on the partners with an international footprint.
Create a compelling vision with a sense of unity and a desire to perform together. Provide reporting, best-practice guides, playbooks and training so teams can run the plan effectively.
Foster collaboration throughout the organisation, understanding the benefit and importance of central / local collaboration.
Leadership Capabilities & Behaviours:
Performance-focused:
A drive to understand what happened, why it happened and what to do next. Owns a recurring operating rhythm with fixed deadlines, holds a high bar for accuracy, and sets escalation routes when goals are off track.
Structured:
Brings structure to recurring processes and complex problems. Manages multiple workstreams across regions and follows actions through to closure.
Influential and collaborative:
Builds trust with stakeholders and functional leads. Challenges assumptions and pushes for clear decisions and owners, even when data is incomplete. Adapts their style to the audience and is a trusted advisor to senior partners and teams.
Commercial and analytical:
Connects customer, operational and financial metrics to explain performance. Understands the trade-offs between growth and profitability.
Solution finding and strategy:
Identifies commercial opportunities and issues in complex situations, and turns them into clear commercial choices
.
Thought-leadership:
Uses data and insight from across the market to shape a clear vision for the future that is recognised internally and externally as industry leading.
Change Management:
Role-models a continuous improvement mindset that embraces change and deploys best-practice approaches to win hearts and minds, so changes embed in the organisation.
Community-Building:
A team player who readily collaborates across teams and will sponsor or lead programmes that inspire an engaged, diverse, winning organisation.
Experience & Skills:
Demonstrated track record in strategy consulting or similar (ideally 4-6 years of experience).
Experience in grocery, retail or quick commerce is preferred.
Highly analytical mindset with strong modelling skills, and the ability to break down large data sets and turn them into actionable insights. Comfortable with P&L metrics.
Experience running performance management processes, such as business reviews, KPI reporting and plan tracking, for senior audiences.
Strong problem-solving skills, including identifying root causes, assessing risks and impacts, and determining effective solutions.
Strong stakeholder management skills, with experience working with regional and functional teams inside complex, matrixed organisations.
Strong written and verbal communication, including concise, numbers-led commentary for senior leadership.
Key questions the role supports:
What is our strategy for growing non-food retail across EMEA?
How do we win in retail quick commerce, and what is our value proposition?
Which product features and capabilities do we need to succeed?
Which hero retailers do we need to onboard in each market?
How do we make those retailers successful after launch?
Which consumer missions and moments are we relevant to?
How are we pacing against the long-term plan, and what is driving performance?
Key interfaces:
NV EMEA leadership, and other cross-functional senior stakeholders
NV functional leads (Product, Commercial, Marketing and Operations, at regional and global level)
US DoorDash Global Retail teams (S&O, Product, Commercial, Finance)
Regional General Managers (RGMs) and their regional and country commercial teams across Deliveroo & Wolt markets.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Milan
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
As an Application Engineer II in the Discover & Create team, you'll work where Platform and Application Engineering meet. Your customers are Mollie's own engineers. You'll build and evolve internal developer tooling, the Mollie Developer Portal (MDP), software catalogs and self-service workflows, so product engineers can ship quickly and safely. Every automation, portal feature or CLI you build speeds up hundreds of developers.
Your day to day mixes exploration and delivery. You'll run exploratory R&D, set golden paths and engineering standards, and write Architectural Decision Records (ADRs). You'll build automations, mainly in Golang alongside TypeScript and React, that hide the complexity of CI/CD, Kubernetes and Terraform. You'll also help design and deliver developer tooling for AI, such as evaluation harnesses, Greptile integration and AI marketplace capabilities.
You'll have real freedom here. Plans are shaped by what developers need, so you'll prototype libraries and tools, validate them and graduate them across the organisation. Fast, friction-free tools and dependable golden paths let product squads build and release secure payment products quickly. That moves us toward our mission of being the most loved financial services provider in Europe.
What you'll ship
- Features on the TypeScript and React frontend of the Mollie Developer Portal, starting in your first three months.
- Your first Golang automations early on, while you shadow cross-team discovery sessions.
- Production ready developer automations in Go that interface with platform systems.
- ADRs for emerging developer tools.
- Golden paths, built together with platform teams across Risk, Security and EDA.
- Developer-facing AI tooling, including Greptile, AI evaluation harnesses and AI marketplace features, driving next year's roadmap initiatives.
- New libraries and tooling you incubate, then hand over smoothly to the designated platform teams once they mature.
What you'll bring
- Demonstrated experience building backend automations or services in Golang, with solid proficiency in the language.
- Practical web development skills in TypeScript and React, so you can build and maintain interfaces in the Mollie Developer Portal.
- A strong automation mindset, with a drive to abstract platform complexity and remove repetitive friction for engineers.
- Foundational working knowledge of CI/CD pipelines, Kubernetes, Docker and Terraform. The work is infrastructure-adjacent: you create abstractions rather than manage cloud infrastructure.
- A high level understanding of systems design and experience authoring ADRs.
- Comfort with ambiguity and flexible roadmaps, and the ability to work with diverse cross-functional stakeholders.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is looking for a Recruiter to partner with our Communications team. This team tells Anthropic's story across corporate, product, executive, and internal communications. In this role, you will be the team's primary recruiter. You will own searches from intake through offer, and you will advise leaders on where the talent is, what it costs, and how to win it. The best communicators are rarely looking, so finding them is the job. As the team grows, you may also support hiring for Brand and Marketing.
Key responsibilities
Have a passion for AI's potential to positively impact the world, and a realistic view of its risks and limitations
Have recruited for communications, PR or adjacent roles, and understand what great looks like in that craft
Know how to find and engage candidates who are passive through a variety of creative channels
Build trust with senior leaders, and have the confidence to push back with data
Write clearly and pay close attention to detail, because candidates and comms leaders will notice both
Run a tight, high-touch process that respects candidates' time and helps hiring managers decide quickly
Turn hiring data into clear recommendations, not just status updates
Thrive in a fast-paced environment and handle executive and confidential searches with discretion
Preferred qualifications
Have 10+ years of full-lifecycle recruiting experience, with a track record of closing senior, hard-to-fill roles
Experience hiring for a high-growth technology company whose public narrative matters
A network across media, agency, and in-house communications talent
Experience supporting executive hiring
Experience using AI tools in your daily work, and are curious about where they can take recruiting next
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Milan
Build with us
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
Your impact
Mollie's Revenue Operations domain gives our commercial organisation the tooling, data and automation to do more with less. As Analytics Engineer I in the Customer Insights team, you'll focus on the analytics and BI side of the products we ship.
You'll build the dbt models behind your own dashboards and turn that data into a clear, ongoing read on adoption, usage and impact. You'll be the person who can tell the team and its stakeholders, with data, whether what we shipped is actually working.
Your numbers will directly shape which BETs get iterated on, doubled down on or cut. You'll work side by side with Application Engineers on tools that Sales and SDRs use every day, at a fast moving moment with the GoCardless integration about to start.
What you'll ship
- Small, regular improvements to existing Customer Insights products, like dbt model fixes, new tests and dashboard fixes, shipped independently.
- Adoption, usage and impact tracking for Customer Insights products, such as Account Book adoption, BigMind usage or HubSpot UI card engagement.
- That tracking built end to end, from the underlying dbt model through to a dashboard that stakeholders actually check.
- Build a standing set of adoption and impact dashboards that the team and its stakeholders use to prioritise what we shipp, and it's analytics and BI deliverables.
What you'll bring
- 1 to 3 years of experience in SQL and working dbt experience. You're comfortable building and maintaining models and tests, not just querying, because you'll own the models feeding your own dashboards.
- Experience with a BI or dashboard tool such as Omni, Looker, Tableau or similar. You know how to display data so it delivers a clear message.
- Data visualisation and data storytelling skills.
- Experience with GTM, Reveneu Operations or Marketing is a big plus.
- Comfort working directly with business stakeholders.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
AI at Mollie
We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Milan
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We're one of Europe's fastest-growing fintechs, with 50+ nationalities across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.
If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
We're looking for a Regional Marketing Intern - Italy to be a crucial force in driving our growth in the Italian market. Your creative and skilled approach will directly support and realize impactful marketing campaigns and local initiatives that matter to this region.
This is a chance to leave your mark by supporting creative and strategic campaigns and executing high-value events and content. You'll connect the dots between regional marketing, partner marketing, sales, customer success, product marketing and design, gaining first-hand experience in a fast-moving fintech company, right at the heart of Milan.
If you're ready to jump in, own key projects, and see your efforts translate into tangible results for our growth in Italy, this is your mission.
What you'll ship
- End-to-End Project & Event Management: Independently manage and execute your own projects and regional event logistics from conception to analysis, utilizing our systems to build localized content hubs, deploy full-funnel email campaigns, and execute targeted Account-Based Marketing (ABM) initiatives.
- Content Creation & Localization: Coordinate the production and publishing of diverse content on the IT-IT content hub.(customer stories, white papers, videos, and more)
- Italy Newsletter Ownership: Own the end-to-end execution of the merchant newsletter based on standardized operational documentation; drive the entire process by compiling local market inputs, aligning copy variations with global stakeholders, and building the final campaigns.
- Stakeholder Management: Serve as the central point of contact for internal teams and cross-functional partners, driving alignment and updates.
- Financial & Admin Support: Manage campaign and event administration, tracking, and invoicing through our systems.
- French Market Support: Support the French regional marketing team with localization, content review, and campaign coordination as needed
What you'll bring
- Currently studying in marketing, business administration, communication, or a similar field.
- Fluency in Italian and business proficiency in English to thrive in an international environment (French is a big plus).
- A proactive, creative, and results-driven attitude.
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
- Familiarity with the Italian market.
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings https://jobs.mollie.com/ai-manifesto that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Gwinnett County, GA
seniorBerlin, Germany; Helsinki, Finland
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seniorDubai, United Arab Emirates; London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридСтажёрBerlin
Orlando, FL, United States; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Orlando, FL, United States; We welcome applicants of all backgrounds and abilities, regardless of location or engagement type
Warsaw, Poland
Rwanda
New York, NY, United States
УдалённоleadRemote (UK)
УдалённоRemote (UK)
УдалённоRemote (UK)
headLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief