Location: Armenia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE Academy
drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this
video
to learn more.
We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.
As we scale, we’re looking for a strategic and growth-oriented
Team Lead, Learning and Development
to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.
Our L&D Philosophy
We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.
We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.
Role Overview
As the
Team Lead, Learning and Development
, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.
Key Responsibilities
Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
Develop and manage a limited number of your own e-learning projects as an instructional designer.
Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.
What We’re Looking For
Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
1+ year of experience in team coordination, leadership, or project management within learning or related fields.
Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
Strong communication and relationship-building skills, with experience in managing change within teams.
Stakeholder Management – ability to effectively network & build relationships internally & externally
Highly organized with a proactive mindset and strong attention to detail.
Comfortable adjusting plans based on shifting priorities.
A team player who can keep things moving while fostering a collaborative, supportive environment.
Impeccable English oral and writing skills.
What We Offer
A dynamic and supportive team environment focused on innovation in learning.
Meaningful involvement in training initiatives with global impact
Career growth potential within a fast-paced, purpose-driven team.
Possibility to learn cutting-edge e-learning tools and approaches.
Access to high-quality professional development resources and marketing insights.
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
leadArmenia; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
INFUSE Academy
drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this
video
to learn more.
We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.
As we scale, we’re looking for a strategic and growth-oriented
Team Lead, Learning and Development
to join our fast-paced, tight-knit team of passionate professionals. If you’re someone who brings bold ideas, loves experimenting with new approaches, and thrives in a collaborative environment, this is your moment.
Our L&D Philosophy
We’re committed to delivering practical, growth-driven education that aligns with both business objectives and learner needs. Most of our solutions are designed as self-paced, asynchronous e-learning experiences, enhanced with AI-powered tools and immersive learning simulators.
We believe learning should be engaging and story-driven. Inspired by platforms like Netflix, we continuously experiment with storytelling techniques to make development experiences more compelling and impactful.
Role Overview
As the
Team Lead, Learning and Development
, you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.
Key Responsibilities
Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
Develop and manage a limited number of your own e-learning projects as an instructional designer.
Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.
What We’re Looking For
Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.
1+ year of experience in team coordination, leadership, or project management within learning or related fields.
Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
Strong communication and relationship-building skills, with experience in managing change within teams.
Stakeholder Management – ability to effectively network & build relationships internally & externally
Highly organized with a proactive mindset and strong attention to detail.
Comfortable adjusting plans based on shifting priorities.
A team player who can keep things moving while fostering a collaborative, supportive environment.
Impeccable English oral and writing skills.
What We Offer
A dynamic and supportive team environment focused on innovation in learning.
Meaningful involvement in training initiatives with global impact
Career growth potential within a fast-paced, purpose-driven team.
Possibility to learn cutting-edge e-learning tools and approaches.
Access to high-quality professional development resources and marketing insights.
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Solutions Consultant, Public Sector at Ramp, you’ll serve as the primary technical and financial advisor for government agencies, educational institutions, and nonprofits evaluating Ramp. You will guide prospective customers through technical discovery, design tailored solutions that align with compliance and security requirements, and deliver compelling demos that highlight Ramp’s ability to modernize financial workflows.
Partnering closely with Sales, Product, Engineering, and Compliance, you’ll act as the bridge between complex customer needs and Ramp’s platform capabilities. Your role is equal parts storyteller, architect, and trusted advisor—helping public sector organizations unlock efficiencies while navigating procurement, compliance, and multi-stakeholder environments.
WHAT YOU'LL DO
- Lead Technical Discovery & Demos: Conduct deep technical and workflow discovery with public sector prospects; deliver customized demos showcasing Ramp’s value for finance, procurement, and compliance teams.
- Design Public Sector Solutions: Architect secure, scalable solutions leveraging Ramp’s APIs, ERP integrations, and compliance frameworks to meet the unique needs of federal, state, and local governments.
- Partner in Complex Sales Cycles: Collaborate with Account Executives to drive technical consensus across diverse stakeholders, translating technical concepts into strategic outcomes.
- Support Security & Compliance Alignment: Ensure proposed solutions align with FedRAMP, SOC 2, HIPAA, CJIS, and relevant procurement requirements.
- Guide RFPs & Proposals: Lead technical evaluations, respond to RFPs, and build ROI analyses that demonstrate Ramp’s value.
- Collaborate Cross-Functionally: Work closely with Product, Engineering, and Compliance to prioritize integrations and share public sector customer insights that shape Ramp’s roadmap.
- Enable Seamless Implementation: Partner with Customer Success on post-sale deployments, ensuring customers achieve value from Ramp quickly and securely.
- Act as a thought leader in public sector finance modernization: participating in industry events, conferences, and customer workshops.
WHAT YOU NEED
- 5-7 years of experience in Solutions Consulting, Sales Engineering, or Solutions Architecture at a SaaS or fintech company.
- Strong background in financial systems, accounting workflows, and ERP integrations.
- Hands-on expertise with API integrations, SFTP configurations, and security protocols.
- Experience supporting public sector organizations, with a working knowledge of procurement processes, compliance frameworks, and IT/security requirements.
- Ability to influence and present to executive stakeholders across technical and business functions.
- Proven success navigating long, multi-stakeholder sales/adoption cycles.
- Bachelor’s degree in computer science, engineering, business, finance, or a related field.
NICE TO HAVE
- Familiarity with federal and state procurement frameworks.
- Experience with government financial systems (e.g., Oracle, PeopleSoft, Workday, SAP).
- Programming familiarity (Python, SQL, Java) for solution prototyping.
- Cloud platform knowledge (AWS, Azure, GCP).
- Project management certification (e.g., PMP, PMI-ACP).
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: London, UK
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the first BDR Manager in our London office, you will lead the onsite team building Ramp’s presence across the European market. In this high-velocity front-line manager role, you will develop and coach a team of Business Development Representatives, and work closely with leaders across Sales, Marketing, Product, and the executive team to define and scale Ramp’s BDR motion across the UK and Europe.
This is a player-coach role: you will lead from the front, contribute directly to key prospecting initiatives, and help recruit and develop the team. If you are excited by building high-performing teams, embracing challenges, and playing a defining role in Ramp’s European growth, this role is for you.
WHAT YOU'LL DO
- Lead from the front as a hands-on player-coach, modeling best-in-class prospecting and qualification.
- Hire, coach, and develop a high-performing BDR team focused on building qualified European pipeline.
- Build and evolve Ramp’s European BDR playbook, from ICP and competitive positioning to qualification and handoff standards.
- Create and refine collateral, including messaging, sequences, call scripts, discovery frameworks, and objection handling.
- Set clear activity, conversion, and pipeline goals; use data and coaching to improve team performance.
- Partner with AEs and cross-functional counterparts to sharpen targeting, messaging, and pipeline conversion.
- Experiment with new campaigns and outreach approaches.
- Help define Ramp’s go-to-market motion and build the BDR organization.
WHAT YOU NEED
- AI fluency as a daily habit. Ramp is a builder culture: if you don't instinctively reach for AI before doing things manually, this role will be a hard adjustment.
- 1+ Minimum of year of quota-carrying sales experience as an IC
- History of consistent quota over-attainment
- Evidence of helping individuals and/or peers improve performance and progress in their careers.
- Strong written and verbal communication
- Self-starter with a high sense of urgency
- Strong ability to prioritize and multitask
- Comfortable operating in a fast-paced environment
- Ability to work 5x a week in office, in London, United Kingdom
NICE-TO-HAVES
- Fluency in additional European languages
- Experience leading BDR teams with a proven track record of exceeding goal
- Experience in a high-growth startup, consulting, VC, IB/PE, or other analytically intensive environments
- Previous experience in a customer-facing role, ideally within a fast-paced environment
- Prior CRM experience (preferably Salesforce)
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We’re looking for a Design Engineer who lives at the intersection of design and code. You’ll sit directly with the Product Design team, alongside a group of designers who are AI-first builders, that work across a range of tools and constantly explore new workflows.
You’ll help prototype, build, and polish the experiences across the Dashboard, Admin Portal, AuthKit, Atlas, and more. You’ll help bring ambitious ideas to life by prototyping directly in code, validating with customers, and shipping production experiences with a high bar for craft. Your work reaches past the product itself: you’ll contribute to our design system and help improve how everyone at the company builds.
Responsibilities ✔️
- Build production-quality components and interactions across WorkOS products
- Prototype concepts, build new products, and experiment with new interaction patterns
- Raise the quality of WorkDS, our design system, by improving performance, state, accessibility, and interaction behaviour
- Work alongside product teams to test your ideas with customers directly and make sure what ships is right
- Work in the open, sharing work in progress early, pulling others in to get to the right answer faster
- Improve how the company builds, through design system contributions and agent instructions
Qualifications 🌟
- You have an eye for design details, care deeply about craft, and have a history of shipping polished products
- You can articulate why you made a design decision, not just what you made. You think through alternatives, weigh tradeoffs, and consider how your choices affect the entire product.
- You account for real-world complexity — edge cases, error and empty states, accessibility, and technical constraints — without letting process slow you down. You ship, learn, and iterate.
- You’re equally comfortable in code as you are in Figma/Paper and work across tools to refine your explorations, while also being excited to explore new tools and workflows and share what you learn with the team.
- You work AI-first and have refined how you do it, are able to achieve high-quality output, and share your workflows with others
- You spot design gaps across the product and fix them without waiting to be asked. You default to showing work early, sharing prototypes in the open, and pulling in others to get to the right solution faster.
- Experience working on small teams in high-agency, fast-paced environments
- Bonus: Experience with our stack of TypeScript, React, and Radix
- Bonus: Experience with developer tools, enterprise software, or other technical products
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp's Brand team ships a high volume of ambitious creative across product launches, growth, events, customer marketing, and brand awareness. As the work has scaled, so has the need for a strong operating system around it.
We're hiring a Director of Brand Operations to build that operating system: the processes, milestones, and cross-functional coordination that let a world-class creative team do its best work and ship fast. This is an operations role focused on how the work gets done; it is not a traditional production-management role.
You'll be the operator who protects creatives from organizational swirl, sets clear ways of working, and fixes cross-functional breakdowns upstream so great ideas reach the world quickly.
WHAT YOU’LL DO
- Own and build the operating system for how Brand's creative gets produced.
- Build the brand operating system: the processes, milestones, and ways of working that turn creative direction into shipped work.
- Diagnose and fix bottlenecks across functions. Find where work stalls, trace it to the source, and remove the limiting factor wherever it lives.
- Protect creatives from org swirl by absorbing cross-functional complexity so the team stays focused on the work.
- Automate with AI: use AI to streamline how work flows and cut manual overhead across the operation (intake, triage, status, reporting, handoffs).
- Partner with the creative leads so operations and creative are complementary, freeing creative leads to focus on creative.
- Be Brand's ambassador to the rest of Ramp: scope incoming work and pull Brand into projects early, at the right time.
WHAT YOU NEED
- Exceptional organization: you hold 20+ live workstreams and keep everyone on track
- A cross-functional root-cause instinct: you can walk into a tangled, multi-team workflow, explain why it's slow, and fix it. This is the most important capability for the role.
- A track record of building systems and automation: you've taken an operation from messy to repeatable and use tooling and AI to compress cycle time.
- A metrics-driven approach: you instrument delivery so progress is clear and provable.
- Hands-on, lean leadership: you lift both the operation and the people in it.
- A bias for better ways of working: you remove limiting factors and speed up delivery without adding process for its own sake.
- An operator-first profile: we care more about someone who can diagnose and fix how work flows than about a creative, production, or marketing pedigree. Strong candidates come from product ops, biz ops, GTM ops, finance ops, or chief-of-staff backgrounds.
NICE TO HAVES
- Experience scaling an in-house creative or content studio in a high-growth environment.
- Experience building AI-assisted operational workflows.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Mexico
Workplace: remote
About the Opportunity
We are seeking experienced customs and trade compliance professionals to support a project focused on Mexican import/export regulations, tariff classification, and customs compliance.
This project involves reviewing realistic customs scenarios, documenting how experienced professionals approach complex regulatory decisions, developing expert reference solutions, and validating technical analyses. The resulting expert materials will support the development and evaluation of advanced AI systems for professional workflows.
This is flexible, project-based consulting work intended for professionals who are actively practicing or have recent hands-on experience in Mexican customs and trade compliance.
Project Details:-
Engagement Type: Independent Contractor / Project-Based (Flexible, Part-Time)
Location:Remote (Mexico)
Compensation: $12/hr
Scope of work: 10 hrs-12 hrs Weekly
What You’ll Do
Review realistic import and export scenarios involving Mexican customs regulations.
Develop expert reference solutions for customs classification and trade compliance tasks.
Document the reasoning behind customs decisions and regulatory interpretations.
Review and validate alternative solutions for technical accuracy, completeness, and regulatory compliance.
Identify missing information, incorrect assumptions, or inappropriate decision sequences.
Reference applicable regulations where appropriate (e.g., Ley Aduanera, LIGIE, TIGIE, NOMs, RRNA, T-MEC).
Collaborate with our project team to ensure expert knowledge is accurately represented.
Required Qualifications
3+ years
of recent, hands-on experience in customs brokerage, tariff classification, trade compliance, import/export operations, or a related field.
Current or recent (within the past two years) practical experience with Mexican customs regulations and procedures.
One or more of the following professional backgrounds:
Licensed
Agente Aduanal
Clasificador Arancelario
Trade Compliance Specialist
Customs Compliance Specialist
Import/Export Compliance Professional
Customs or Trade Consultant
Professional fluency in Spanish.
Ability to clearly explain and document the reasoning behind regulatory and classification decisions.
Preferred Experience
Experience in one or more of the following areas is highly desirable:
Tariff classification (Clasificación Arancelaria)
LIGIE / TIGIE
T-MEC / USMCA
NOMs and RRNA
Customs valuation
Rules of origin
Pedimentos
VUCEM
Customs audits or trade compliance reviews
Experience using official Mexican customs resources (e.g., ANAM, SAT, SNICE, VUCEM) is preferred. Experience with commercial customs software is welcome but not required.
Working proficiency in English sufficient to understand project instructions and communicate with the project team.
Knowledge of U.S. customs regulations, HTS classification, or cross-border Mexico-U.S. trade operations is a plus.
Why This Project Matters?
Your expertise will help document how experienced customs professionals solve complex regulatory problems in practice. By capturing expert workflows and decision-making, you will contribute to the development of high-quality reference materials that support advanced AI systems for professional customs and trade compliance.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
As a member of Ramp's Risk Strategy & Operations team, you will leverage data to develop and optimize credit strategies.
Credit is one of Ramp's most consequential products. Every policy change affects how customers can grow their usage, and how responsibly Ramp scales up while managing risk. Credit Risk Strategy owns these tradeoffs end to end.
In this role, you will own or help build strategy across credit risk areas like credit limits, payment speed, and collections. You'll take ambiguous problems, get to the data, prototype the solution, and push the change with Product, Engineering, Data Science, Risk Operations, Finance, Customer Experience, and Compliance.
AI fluency is required. We use AI as a core pillar of our risk management stack, and you will be prototyping and managing related Agents and tools. You should already be using tools like Claude Code, Codex, or similar AI tools to write code, explore data, prototype apps, automate workflows, and check your own work. You do not need to be a software engineer, but you do need to use AI to ship something runnable or inspectable enough to test, improve, and hand off.
We are looking for builders with high agency and high urgency: people who prototype the workflow, not just write the recommendation for someone else to build.
What You'll Do
- Own credit risk strategy for areas like model prototyping, credit limits, payment speed, collections, etc.
- Use SQL, quantitative reasoning, and credit risk judgment to investigate patterns, size opportunities, define policy changes, and pressure-test recommendations.
- Build the first useful version when the workflow does not exist: a tool, app, dashboard, agent, notebook, QA loop, monitor, or decisioning process.
- Use AI tools every day to move faster on research, analysis, coding, synthesis, writing, verification, and follow-through.
- Build AI into credit risk workflows: feature exploration, policy monitoring, case review, exception handling, decision support, documentation, and human-in-the-loop QA.
- Investigate new data sources and model features; evaluate signal quality, coverage, failure modes, and how they would change credit decisions.
- Make ambiguous credit risk decisions within your surface area, balancing loss, customer experience, operational burden, growth, compliance, and risk-adjusted returns.
- Partner with Product, Engineering, Design, to execute and build the risk management infrastructure
What You Need
- Minimum 2 years of experience in credit risk management or quantitative strategy role
- Minimum 2 years of experience using SQL or Python for data retrieval and manipulations
- AI fluency you can demonstrate live: name the tools, show an artifact, explain a recent failure mode, and walk through how you verified the output before using it in a credit risk decision.
- Ownership in ambiguity: you define the question, get the data, make the call, communicate the tradeoffs, and drive follow-through without waiting for perfectly scoped work.
- Strong communication: you can compress a complex credit risk decision into a clear narrative that leadership and cross-functional partners can act on.
Nice-to-Haves
- Previous experience building credit risk in similar Card or expense management products
- Previous experience in high-growth startups or environments where the operating model changed quickly.
- Previous experience with Operations teams
Compensation
We are open to hiring at multiple levels for this role (Analyst, Associate, or Senior Associate). Level is determined during the interview process.
The expected base salary ranges are:
- Analyst: $108,000 to $148,000
- Associate: $140,000 to $192,000
- Senior Associate: $160,000 to $200,000
These ranges reflect base salary for New York City and do not include equity or benefits, both of which this role is eligible for.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Toronto, ON; Remote (Canada)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As the founding Channel Partner Manager for Canada, you will build the partner motion that helps Canadian businesses discover, evaluate, and adopt Ramp through trusted advisors and ecosystem partners.
This is a zero-to-one role. You will own the full partner lifecycle, from identifying and engaging Canadian accounting, advisory, private equity, and venture capital partners through signing, enablement, activation, and partner-sourced pipeline. Your early results will help determine how Ramp scales its Canadian channel motion.
You will work closely with Sales, Growth, Product, Engineering, and the broader Partnerships organization. The right person is a hands-on builder: equally comfortable opening a new relationship, running a partner meeting, solving an operational blocker, and turning early learnings into a repeatable playbook.
WHAT YOU’LL DO
- Build Ramp’s Canadian channel strategy and operating rhythm from the ground up.
- Research, identify, source, qualify and sign net-new Canadian partners.
- Create joint go-to-market and activation plans to grow the Canadian partner ecosystem.
- Drive revenue for Ramp through generating referrals
- Develop trusted relationships with decision-makers and operators inside partner orgs
- Educate partners on Ramp’s Canadian capabilities, value prop and updates.
- Own partner onboarding, activation, pipeline generation, and regular business reviews.
- Work closely with the Canadian Sales team to advance partner-referred opportunities.
- Partner with Product to surface recurring partner needs and inform the Canadian roadmap.
WHAT YOU’LL NEED
- 5+ years of relevant experience, including 3+ years in partner sales, business development, channel partnerships, or a closely related role
- High agency, urgency, and resilience
- Proven track record of sourcing and managing partnerships
- Self-starter mindset: you are comfortable getting in the weeds
- Strong discovery and consultative-selling skills
- Excellent written and verbal communication
- Strong operating discipline and comfort using data to improve performance.
- Proven ability to succeed in a fast-paced environment
- Strong cross-functional judgment and a history of finding success across cross-functional work
- Familiarity with the Canadian business and technology ecosystem
- Strong comfort using AI tools to execute quality work, fast
- Ability to travel to in-person events in Canada frequently
NICE TO HAVE
- Experience building a new partner motion, market, or vertical from an early stage.
- Professional proficiency or native-level fluency in French
- Presence in the Canadian accounting, advisory, private equity, venture capital, financial-services, or technology partner network
- Familiarity with finance & accounting workflows and solutions
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Manager at Ramp, you will be responsible for the vision, strategy, and roadmap for Ramp’s international payments products. You will lead a core team of engineers and designers to build and scale global money movement capabilities that enable our customers to pay vendors, employees, and partners around the world. You’ll own a critical set of customer and business problems at the intersection of payments, compliance, risk, and FX — driving end-to-end product vision, strategy, and execution to power Ramp’s global expansion and meet ambitious company goals. Your scope will include:
1. Cross-border payments & FX – Own the experience and infrastructure for sending and receiving international payments across currencies and geographies, including FX pricing, rate transparency, settlement speed, and reliability across multiple payment rails.
2. Global partner ecosystem – Evaluate, integrate, and manage banking, FX, and local payment service partners to expand Ramp’s coverage, improve unit economics, and unlock new corridors and capabilities.
3. Compliance & risk infrastructure – Partner with Legal, Compliance, and Risk to design scalable KYC/KYB, sanctions screening, transaction monitoring, and regulatory frameworks that enable safe and compliant international money movement.
4. New market expansion – Launch international capabilities in new geographies, navigating local regulations, licensing requirements, and operational constraints while delivering a seamless customer experience.
We’re looking for someone who can partner and collaborate across various internal teams, has a deep understanding of our customers and technology, and can deliver financial products to streamline complex business flows via a fantastic user experience.
WHAT YOU'LL DO
- Own the vision, strategy, and roadmap for international payments at Ramp
- Drive high-velocity execution with a world-class team of engineers and designers, balancing principled intuition with data-driven decision making
- Marry customer insights with technical possibilities, crafting intuitive user experiences that abstract away complexity
- Help thousands of finance teams on Ramp more successfully manage their finances by expanding the capabilities of our product
- Prototype rapidly using tools like Claude to accelerate the product development lifecycle and fast-forward to production-ready products.
- Stay deeply plugged into AI research, industry trends, and emergent applications, filtering signal from noise and applying it creatively to Ramp’s product
WHAT YOU NEED
- BA/BS in a technical or analytical field
- Minimum 3 years product management experience
- Strong customer empathy and design thinking
- Fluency in data and how to make data-driven product decisions
- Experience evaluating product decisions and prioritization trade-offs
- Demonstrated ability to lead and influence small teams of engineers & designers toward a common goal
- Ability to collaborate with multiple stakeholders and large cross-functional teams
- Excellent written and verbal communication skills
- Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on research and tools.
- Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git.
NICE-TO-HAVES
- Background in fast-paced, high-growth startup environments
- Experience building payments products or products in regulated markets
- Experience building products with a significant AI component, especially if leveraging LLMs.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As an Enterprise Account Manager, you will oversee a book of 60–70 Enterprise customers (500+ employees) and own the long-term relationship, overall account health, and commercial outcomes for your portfolio. You will be responsible for maintaining and growing revenue, driving adoption across Ramp’s product suite, and ensuring customers achieve meaningful business outcomes.
You will build strong relationships at all levels of your customers’ organizations — including operators, directors, VPs, and C-suite leaders — and be skilled at managing evolving needs and product configurations. Internally, you’ll work closely with cross-functional teams to support customer initiatives, coordinate efforts, and contribute insights that help shape Ramp’s product and operational processes.
WHAT YOU’LL DO
- Own a portfolio of ~60-70 Enterprise customers, with a clear responsibility to develop strategies for expansion, driving revenue for Ramp
- Lead customer conversations across all seniority levels, including operators, finance leadership, and C-suite executives, to ensure alignment and drive strong business outcomes
- Manage renewals end-to-end, from identifying the need to solution design, positioning, and negotiation
- Create and execute scalable account plans, highlighting areas of risk, opportunity, and long-term strategy
- Run regular touchpoints — status calls, optimization reviews, roadmap conversations, and QBRs — to keep customers engaged and successful
- Collaborate cross-functionally with Product, Sales, Support, CSMs, and Solutions teams to deliver a cohesive and high-quality customer experience
- Travel occasionally for customer on-sites, events, and internal summits
WHAT YOU NEED
- Minimum 6 years of quota-carrying SaaS sales experience in a closing role with strong prospecting, qualifying, negotiating, and closing skills
- Experience managing Enterprise or large Mid-Market accounts (500+ employees), ideally in a scaled book model
- Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS
- Comfortable explaining product workflows, integrations, and technical requirements to both financial and technical stakeholders
- Ability to articulate financial value — ROI, cost savings, operational efficiency, and modernization impacts
- Strong communication and relationship-building skills, including comfort working with senior leadership and the C-suite
- Track record of meeting or exceeding revenue or growth targets in a fast-paced, evolving environment
- High level of ownership, adaptability, and comfort working through ambiguity
- Willingness to travel as needed
NICE TO HAVES
- Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, controllers, accounting, or expense management)
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise customers running Microsoft F&O, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise accounts running Microsoft F&O , supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Microsoft F&O integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving F&O, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Dynamics F&O integration and configuration options
- Participate in technical discovery to understand customer F&O environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across F&O and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Dynamics F&O integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support F&O integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling F&O customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Microsoft Dynamics F&O, including financials modules, integration patterns, and enterprise deployment models
- Deep familiarity with accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard F&O implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (US); Remote (Canada); San Francisco, CA; New York, NY (HQ); Toronto, ON; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You'll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers and design solutions that address the customer's needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value.
You will define the customer's financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design, and Engineering externally and will operate with deep conviction and understanding of Ramp's technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features and integrate them across all the touchpoints and surface area of a customer.
This role is specifically focused on Enterprise customers running Oracle Fusion Cloud, supporting large, complex organizations with multi-entity environments, advanced ERP integrations, and highly customized financial workflows.
WHAT YOU'LL DO
- Serve as the primary Technical Consultant for Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments
- Act as a technical advisor to customers and Ramp's internal teams while supporting high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations with a deep understanding of Oracle Cloud integration and configuration options
- Participate in technical discovery to understand customer Oracle Cloud environments and workflows, and recommend best-fit Ramp architecture including when and how to use Ramp's API
- Be a subject matter expert across Oracle Cloud and Ramp's accounting integration capabilities, partnering with Sales, Product and partners to advocate for integration development aligned with customer needs
- Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions
- Contribute to internal documentation and tooling that scales Ramp's ability to support Oracle Cloud integration use cases across a growing customer base
- Influence Ramp's product roadmap by channeling Oracle Cloud customer pain points and feedback to the Product and Engineering teams
WHAT YOU NEED
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- 3+ years of hands-on experience working with Oracle Fusion Cloud, including financials modules, integration patterns, and enterprise deployment models
- Deep familiarity with Oracle Cloud Financials accounting workflows, including core functionalities involving General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Partner closely with Product, Engineering, and Design on enterprise-driven gaps, influencing roadmap decisions that unlock scale across Ramp's largest customers
- Advise on non-standard Oracle Cloud implementations and edge cases, balancing customer needs with long-term platform scalability and supportability
- Strong communication skills: able to translate complex technical solutions into business value and guide customers toward scalable approaches
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp's upmarket motion
NICE TO HAVE
- Oracle Cloud Procurement and/or Oracle Projects (PPM) implementation experience
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a member of Ramp’s Strategic Account Executive team, you’ll work closely with our Head of Strategic Sales and senior leaders to drive net-new revenue and expand Ramp’s presence within the Fortune 1000. This is a new logo acquisition role focused on hunting, closing, and activating large, global Enterprise customers. You’ll play a key role in shaping Ramp’s up-market strategy, partnering cross-functionally to help modernize how the world’s largest organizations manage spend.
WHAT YOU'LL DO
- Own the entire Enterprise sales cycle from prospecting through close, with a focus on new logo acquisition
- Self-source pipeline through outbound prospecting, warm introductions, and strategic partnerships, with clarity on pipeline origin and conversion
- Lead complex, multi-stakeholder sales cycles involving Finance, IT, Legal, and Procurement teams
- Build and maintain strong relationships with C-suite executives, clearly articulating ROI, payback period, and business outcomes
- Collaborate cross-functionally with Solutions, SEs, CSMs, Channel Partner, Marketing, and Product teams to drive alignment and customer success
- Deliver accurate forecasting, manage multiple opportunities, and consistently achieve quota
- Represent Ramp with professionalism and executive presence in customer meetings, QBRs, and boardroom settings
WHAT YOU NEED
- 5–7+ years of experience selling SaaS or Financial Technology products into Enterprise accounts, with a proven track record of 6- to 7-figure ACV wins
- Demonstrated success selling complex software; Fintech experience is a plus
- Proven ability to sell into large, global organizations (6,000+ employees / Fortune 1000)
- Strong technical fluency — able to demo, discuss integrations, and map workflows with technical and finance stakeholders
- Deep financial acumen — able to quantify ROI, articulate payback period, and drive financial outcomes
- Self-starter with clear evidence of pipeline generation and territory ownership
- Gritty operator who thrives in fast-paced, high-growth, and sometimes ambiguous environments
- Coachability, intelligence, and drive as core success traits
- Stable career tenure with a history of progressing up-market — no frequent job changes
- Experience running structured sales processes using MEDDICC, CoM, or similar frameworks
NICE TO HAVE
- Familiarity with finance transformation, ERP ecosystems, expense automation, or payments
- Experience selling a fast-evolving product into Enterprise organizations
- Background in financial services or hyper-growth startups
- Comfortable traveling and meeting customers onsite to drive Enterprise engagement
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
WHAT YOU’LL DO
- Full stack development, building models to consume, transform, and expose data to stakeholders and production systems
- Drive a culture of experimental design, testing agenda, and best practices
- Contribute to the culture of Ramp’s data team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way
- Collaborate with Finance teams (e.g. GTM Finance, StratFin) to develop financial insights and influence business decisions
- Work closely with data engineering teams to capture, move, store, and transform raw data into highly actionable insights, and partner with business teams to turn those insights into action
WHAT YOU NEED
- Minimum of 3 years of industry experience in Data Science / Software Engineering / Finance
- Strong AI proficiency as a lever to quickly adopt new skills and subject matter
- Track record of shipping high quality products and features at scale
- Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
- Familiarity with financial metrics and processes (e.g. contribution profit, financial statements, monthly close) and / or B2B enterprise sales cycle metrics and processes
- Strong knowledge of SQL (preferably Redshift, Snowflake, BigQuery) and how to write efficient SQL queries
NICE-TO-HAVES
- Experience with the modern data stack (Fivetran / Snowflake / dbt / Looker / Hightouch or equivalents)
- Familiarity with BI tools (preferably Looker, Omni, Sigma, Hex or equivalent) and experience distributing data insights via reports and dashboards
- Strong intuition on business strategy and customer empathy (ROI, growth channels, sales cycles, customer incentives)
- Strong perspective on analytics engineering development cycle (data modeling, version control, documentation + testing, best practices for codebase development)
- Experience partnering with finance teams or within the payments and financial technology space
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re looking for an IT Site Specialist to join our IT Team at Ramp based in our San Francisco office! This is a temporary full-time on-site role that blends hands-on, in-person site support with ownership of our core SaaS application stack, and we weigh both sides equally. On the site side, you’ll be the primary IT presence in SF — owning deskside support, onboarding/offboarding, endpoint and AV support, and office inventory. On the application side, you’ll administer the tools the whole company depends on — Okta, Google Workspace, Slack, JAMF, and a growing set of SaaS platforms — owning provisioning, access, portfolio, renewals, integrations, and automation. We’re looking for someone who takes pride in running a smooth on-the-ground operation while also thinking like a systems owner who scales IT through automation and sound identity practices.
WHAT YOU’LL DO
- Provide in-person support at our San Francisco office 5 days/week, acting as the site’s primary IT point of contact.
- Perform IT Support Specialist (L4) duties, encompassing all responsibilities of the IT Support Specialist role.
- Provide deskside/walk-up support and resolve IT tickets end-to-end.
- Handle advanced troubleshooting and internal escalation before handoff to Pod 2 – IT Engineering.
- Triage and field support requests across tickets, email, Slack, and the team-it-ops and help-it distros; proactively work to minimize volume and improve SLAs.
- Direct and review Serval (AI support agent) workflow runs — step in when automated resolution fails, and contribute workflow builds and guidance improvements.
- Coordinate application onboarding/offboarding tied to lifecycle events (joiner/mover/leaver) — provisioning, deprovisioning, and access changes across the SaaS stack.
- Administer core applications (Okta, Google Workspace, Slack, JAMF, and other SaaS tools): user lifecycle, group/role management, and SSO/SCIM integrations.
- Own application portfolio management — seat counts, usage tracking, and license optimization.
- Manage SaaS renewals — tracking contract dates and coordinating renewals/cancellations.
- Partner with Pod 3 on SaaS App Strategy execution from an operational/usage standpoint.
- Build and maintain integrations and automations to reduce manual work and enforce least-privilege access.
- Manage on-site hardware inventory, lifecycle, and procurement coordination — stock levels, reorder requests, and coordinating with fulfillment vendors (e.g., Firstbase, SHI, CDW, Amazon).
- Support AV/conference room reliability in the SF office.
- Take ownership of small and large projects, partnering with internal and external teams to deliver.
- Perform recurring audits on application licenses, access, and hardware; drive remediation.
- Create technical and user-facing documentation; push the team toward industry best practices.
- Be an advocate for our users — understand their challenges and remove blockers with empathy.
WHAT YOU NEED
- Minimum 4 years of technical experience in an enterprise-size organization, with hands-on experience in both on-site IT support and SaaS/application administration.
- Strong knowledge of our core tech stack: Okta, Google Workspace, Slack, JAMF, and modern SaaS tools.
- Solid understanding of User Lifecycle Management, identity/access management, and least-privilege principles.
- Experience with SSO/SCIM provisioning and building integrations or automations across SaaS platforms.
- Experience managing SaaS application portfolios, license optimization, and vendor renewals.
- Experience with deskside support, ticket resolution, and knowing when to escalate to an engineering team.
- Comfort owning the physical site experience — endpoint troubleshooting, AV, and inventory — alongside back-end application administration.
- Strong attention to detail, execution-oriented, and comfortable owning ambiguous, cross-functional work.
NICE-TO-HAVES
- Experience in high-growth startups.
- Experience managing macOS/Windows in hybrid/remote environments.
- Scripting/automation experience (e.g., Python, API integrations, workflow tools).
- Experience with AI-assisted support tooling and workflow automation (e.g., Serval or similar).
- Experience coordinating hardware procurement with fulfillment vendors (e.g., Firstbase, SHI, CDW).
- Okta Certified Professional / Administrator.
- Slack Certified Admin.
- Google Workspace Administrator experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Europe; London; United States; New York; United Kingdom; Toronto; Montreal
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About North:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
Why this role:
The Data Abstractions & Tools team is the group inside North responsible for how users bring their data into the platform and put it to work. We own the systems that let users upload, organize, and share their files and knowledge bases, the framework for extending agents with skills and third-party integrations, and the data-sync pipeline that connects enterprise data sources to North's agents.
North connects to a growing set of external tools and data sources so its agents can act on a user's real workflow. This role owns the integration pipeline end-to-end: adding new integrations to the platform, helping other engineers do the same, and becoming the owner of the process that makes that repeatable. You will also create the evals and tests that make sure those integrations work as expected and keep working as the platform evolves.
In this role, you will:
- Build new integrations (tools) on the North agentic platform, and maintain the ones already in production.
- Own the integration pipeline: the process for adding a new tool, from design to shipping to ongoing maintenance.
- Help other engineers add integrations of their own, and raise the bar for how the team does it.
- Create evals and tests to make sure integrations work as expected and alert on regressions.
- Tune tool descriptions to improve performance based on feedback and evals.
- Use AI actively in your work, while staying accountable for the quality and reliability of what you ship.
You may be a good fit if:
- You have shipped production code and are comfortable building integrations against external APIs.
- You have a background in evaluating agentic systems (ideal), or at minimum know what an eval is and are comfortable with prompt engineering and tool-description tuning.
- You excel in fast-paced environments and can execute while priorities are a moving target.
- You bring high agency: you learn quickly and drive change without waiting for perfect instructions.
- You've owned things end-to-end before and care about the quality of what ships, not just that it shipped.
- You enjoy helping other engineers succeed, not just shipping your own work.
Working Location:
This role can be based remotely or from one of our office locations listed on the job description - there is no minimum in-office qualification requirement. We care most about hiring exceptional people regardless of locations, though please check the location listed on the posting for guidance around the core time zone or working hours alignment expected for the role.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: New York, NY (HQ); San Francisco, CA; Toronto, ON
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion.
WHAT YOU'LL DO
Partner Relationship Management
- Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
- Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
Drive Partner Enablement and Customer Activation
- Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
- Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale
WHAT YOU NEED
- Minimum 6 years of experience in post-sales / onboarding
- Fluency with partner ecosystem operations
- Exceptional project management and time management
- Excellent verbal and written communication
- Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
- Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
- Proven track record of exceeding quota and/or outperforming key target metrics
- Ability to anticipate customer needs and position product solutions accordingly
- High adaptability and ability to thrive in a fast-paced environment
NICE TO HAVES
- Experience with accounting partners, Private Equity, and/ or Venture Capital
- Experience contributing to the development and growth of new teams
- Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
- Experience with financial services sales
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
leadUkraine; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
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ГибридNew York, NY (HQ)
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