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Location: Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Engagement Manager, PS Sales you will play a critical role in driving GitLab’s growth in the region by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, EMEA, you will work at the intersection of technical solutioning and customer requirements, aligning each engagement to their unique needs and objectives.  In your first year, you will build trusted advisor relationships with technical leaders and partners to help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how customers plan, build, secure, and operate software using GitLab. Some examples of our projects Designing and structuring outcome-based professional services engagements that align GitLab capabilities to customers needs Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work What you'll do Build trusted advisor relationships with division chiefs, program managers, and technical leaders Conduct discovery sessions with with prospects and Systems Integrators to understand current-state capabilities, requirements and desired business outcomes Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and objectives Structure engagements and commercial proposals to clear outcomes maintaining flexibility for staff augmentation and packaged offerings when needed Develop custom-scoped SOWs and staffing plans for complex implementations, engaging with technical architects and delivery leadership to ensure deliverability Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of customer requirements Gain agreement on scope and price while guiding customers through commercial terms, procurement processes, and contracting structures Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities. Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented. Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management. Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures. Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes. What you'll bring Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the region Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects. Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes. Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders. Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies. Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment. Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the Professional Services Engagement Management handbook page . How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dublin, IE About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an International Finance Program Manager to join our International Accounting team in Dublin at Anthropic. In this role, you will drive execution excellence across a diverse portfolio of international expansion initiatives, standing up new go-to-market and infrastructure entities. You will partner closely with the Accounting, Tax, Treasury, Payroll and Finance Systems leads, functional business owners, and cross-functional teams to ensure initiatives are well-governed, on track, and delivering measurable business value. This role requires someone who can context-switch across multiple finance domains, establish lightweight but effective program management practices, and thrive in a fast-paced environment where priorities evolve quickly. You will be instrumental in helping Anthropic scale its international footprint so that every new entity is ready to operate and meet its obligations from day one. Responsibilities Program Management: Manage a portfolio of international entity set-ups, ensuring clear prioritization, resource alignment, and delivery accountability across the Finance teams that own the deliverables Governance & Process Design: Establish and maintain lightweight governance frameworks appropriate for a fast-paced, engineering-centric culture, including standardized project intake, status reporting, risk management, and decision escalation processes Status Tracking & Reporting: Provide clear, consistent visibility into project health, milestones, dependencies, and risks through structured reporting to the Head of International Accounting, functional leads, and Finance leadership, and maintain the inventory of entities and the infrastructure expansion pipeline Cross-Functional Coordination: Lead cross-functional coordination across Finance Operations, Accounting, Tax, Treasury, Payroll, Finance Systems, Legal and People Operations teams to drive alignment and remove blockers Entity Set-up and Go-live Readiness: Track the finance set-up of each new entity (bank accounts, tax registrations, intercompany agreements, bank mandates, payroll, Workday and the accounting systems) and its go-live readiness, through the first payroll, first month-end close and first payroll tax or VAT filing, in support of the finance owner Compliance Coordination: Partner with the Tax, Payroll and Accounting teams and local advisers to support the registrations, filings and compliance calendar of each new entity Change Management: Drive user adoption for new entity processes and controls through structured change management, including training, communication plans, and post-go-live support Vendor Management: Track and manage vendor delivery timelines, SOW commitments, and partner accountability across the banks and the payroll, tax and accounting providers in each country AI Initiative Tracking: Coordinate AI automation initiatives within the international expansion portfolio, tracking progress on Claude-powered use cases and ensuring integration with broader Finance roadmap Minimum Qualifications Have 10+ years of experience in program management, project management, or PMO roles, with at least 3 years working in finance or accounting Have hands-on experience managing complex entity set-ups, international expansion programs or multi-country roll-outs Can manage multiple concurrent workstreams across different finance domains without losing sight of the details or the big picture Are skilled at building trusted relationships with diverse stakeholders across Finance, Accounting, Tax, Treasury, Legal and People Operations teams Have experience designing and implementing governance frameworks that provide accountability without excessive overhead, particularly in fast-paced, agile environments Possess strong analytical skills and can synthesize complex project data into clear, executive-ready reporting Are proficient with modern project management tools (Asana, Jira, or similar) and entity management tools and can quickly establish portfolio-level visibility and dashboards Have excellent communication and presentation skills, with the ability to convey complex project information to both technical and non-technical audiences Demonstrate strong problem-solving abilities and can navigate ambiguity while maintaining focus on delivery and deadlines Are passionate about building scalable processes that support rapid organizational growth Preferred Qualifications Background in finance operations, accounting, or FP&A with understanding of month-end close, financial reporting, and compliance workflows Experience with change management frameworks and methodologies Experience working in high-growth technology companies A professional accounting qualification (ACA, ACCA, CPA or equivalent) A project management qualification Interest in or experience with AI-powered automation and its application to finance processes The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €170.000 — €220.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Israel About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is seeking a deeply technical DFIR Expert for its Digital Forensics and Incident Response (DFIR) team, working alongside the Security Operations Center (SOC). This role is a senior hands-on responder position, executing containment, eradication, and recovery on declared incidents and conducting the forensic investigations behind them, upholding the standards the DFIR team operates by. This role reports to the DFIR Lead, under the Detection and Response function within the CISO Office. Your responsibilities will include: Execute the technical response to major incidents from escalation through to recovery, in partnership with and under the direction of the DFIR Lead. Conduct end-to-end forensic investigations across cloud, platform, and endpoint environments. Handle evidence to a standard that meets legal, regulatory, and forensic requirements, including chain- of-custody discipline. Receive incident handoffs from the SOC and lead the response while the SOC continues to support the investigation. Produce post-incident deliverables: technical reports, root cause analyses (RCA), and regulatory-ready documentation. Contribute to DFIR runbooks, tooling selection and maturation, and readiness exercises (tabletops and simulations). Drive lessons-learned into measurable improvements in controls, detection fidelity, and response readiness together with the SOC, Security Engineering, and Threat Intelligence teams. Raise the wider team's forensic capability through case walkthroughs and mentoring of SOC analysts, and participate in the DFIR on-call rotation, acting as the response point of contact outside business hours. We expect you to have: Experience Around 5 years of hands-on digital forensics and incident response (DFIR) experience, including significant technical roles in large-scale, high-impact incidents (ransomware, advanced threat actors, cloud intrusions, identity compromise). Experience responding to incidents in cloud or infrastructure-heavy environments. Technical Expertise Deep knowledge of Windows and Linux internals, with proven disk and memory forensics capability. Cloud and container forensics: acquiring and analyzing evidence from cloud control planes, Kubernetes workloads, and identity systems. Fluency in attacker TTPs (MITRE ATT&CK), including the Cloud and Containers matrices. Hands-on experience with EDR, SIEM, and forensic tooling such as Velociraptor, Volatility, and X-Ways or EnCase. Strong scripting and data-analysis skills (Python, PowerShell, SQL/KQL) for investigation at scale, with the ability to validate findings independently and challenge assumptions. Malware triage capability sufficient to characterize behavior, extract indicators, and inform containment decisions. Certifications such as GCFE, GCFA, GNFA, GCFR, or GREM are an advantage. Leadership & Communication Composed and decisive under incident pressure, with the ability to take clear response actions. Rigorous about evidence and intellectually honest: findings are validated and assumptions are labeled. Clear, concise communicator, able to brief technical peers and the DFIR Lead as readily as Legal, Privacy, and executive stakeholders. A genuine partner to the SOC, sharing context freely and respecting the investigation that came before the handoff. Fluent in English, written and verbal, comfortable working with international teams and stakeholders. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Japan Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities. Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore Have Fun and Is Motion Gaming Back? , as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations. Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities. Important Notice: ⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in @nex.inc . If you receive a suspicious email or message, please do not respond and report it immediately to us. Location: Japan Type: 12-month fixed-term contract (renewable), with possibility of conversion to full-time permanent role The Role This contract role owns Nex's social media and web content. On social, you'll plan content, manage external agencies, and act as the frontline voice of the brand, engaging parents every day and growing our community for the Japanese market. On web, you'll localize our blog into Japanese and keep site information up to date for the Japanese market, and eventually Korean market as well. During game launches, IP partnerships and brand collaborations, you'll balance product education, partner messaging and brand voice to keep the experience clear and cohesive. This is a foundational hire as Nex brings social in-house. You'll help shape how we engage families, support our biggest launches, and build an audience that grows with us. There is room for the role to evolve as the team scales. What You Will Do Social Media (TikTok / X / Instagram / Facebook/ YouTube and more) Content Planning & Agency Management Build the content strategy and monthly calendar for each channel, and manage scheduling and publishing Develop platform-specific ideas (short-form video, long-form video, posts, threads) and review content before it goes live Manage creative and social agencies: write briefs, run timelines, review and approve deliverables, and manage estimates and budgets Identify timely cultural moments and trend opportunities Social Engagement Across All Channels Monitor conversations daily across Instagram, TikTok, Facebook, Threads, YouTube, X, and emerging platforms, and respond to comments and DMs in a relatable, social-first, on-brand voice Escalate customer service and product issues to CX Spot brand love moments and amplify them naturally Support inbound message spikes during launches, holidays, shipping delays and other high-volume moments Lead first response during negative spikes and escalate internally Engagement Execution & Optimization Partner with the Social Lead to grow replies, saves, shares and positive sentiment Support social listening and surface actionable insights to the team Analyze channel performance and deliver monthly reports with recommendations UGC Curation & Community-to-Content Bridge Identify and curate high-quality UGC across channels, and brief UGC needs for campaigns Work with the brand community team to source customer stories, and connect social strategy with our Facebook and Circle communities Launches, Partnerships & Cross-Functional Collaboration Balance product education, partner messaging and brand voice across game launches, IP partnerships and brand collaborations Partner with brand marketing, paid, publishing and community teams Web (Blog & Site Content) Run regular audits of product information, pricing and FAQs on the site, and request updates to keep them current Submit update requests to the web team and engineers, and track them through to release Localize English blog posts into Japanese: manage translation and localization timelines and quality, and manage translators or vendors as needed Adapt messaging and examples for the Japanese market, and maintain a Japanese glossary Make simple updates in the CMS and QA content before publishing Publish posts with basic SEO in mind (titles, meta descriptions, keywords) Cross-Channel Plan content that connects social and the blog (e.g., social posts timed to new articles) Required Qualifications 3–5 years of experience in social media, community management or engagement roles Experience managing community engagement across multiple platforms Strong understanding of modern parent and family audiences Demonstrated ability to drive engagement, sentiment and conversation growth Experience directing external agencies or production partners (briefs, timelines, quality control) Native-level Japanese writing and editing skills, with strong brand judgment Business-level English (reading English articles, written and verbal communication with global teams) Experience working with web teams and engineers to scope requests and see them through to release Experience escalating CX and product issues appropriately Experience with social listening and management tools (e.g., Sprout Social) and platform analytics Ability to manage multiple priorities in a fast-paced environment Self-starter who takes initiative and spots opportunities proactively Preferred Qualifications Experience with family-oriented, kids or parenting brands Background in consumer tech, gaming or lifestyle Experience supporting product launches, partnerships or IP-driven campaigns Experience supporting engagement during high-volume moments (PR, launches, TikTok Shop spikes) Familiarity with short-form video and TikTok-native formats Experience managing English-to-Japanese localization or reviewing translation quality CMS experience Basic SEO knowledge and experience with analytics tools such as GA4 Experience collaborating cross-functionally in remote teams What Sets You Apart Deep understanding of how families and parents behave on social: what they save, share, DM and tag You go beyond reactive engagement and proactively create engagement opportunities You balance warmth, playfulness and professionalism in brand voice You recognize brand love moments and amplify them naturally You see engagement as a growth driver, not a vanity metric You care about building a community, not just managing comments We Offer Competitive compensation package. Flexible working hours and vacation policy. Product-driven culture that treasures talents and individual growth. Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field Nex is located in San Jose, California, USA and Hong Kong . Learn more about us at https://www.nexplayground.com/about . We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms! Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.

Location: Houston, United States We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Role Overview Purpose: lead complex or non-routine engineering within an assigned discipline, providing reliable technical delivery, independent checking and coaching across relevant ES and IIS scopes. Own the technical integrity, quality, schedule and traceability of assigned deliverables, including calculations, procedures, drawings and equipment specifications. Review and check engineering deliverables within demonstrated competence and approve outputs only within formally delegated authority. Provide technical direction to assigned engineers and develop graduate capability. Escalate high-risk, novel or out-of-authority decisions and technical deviations through the approved technical governance process. Responsibilities Develop discipline calculations, technical procedures, drawings, P&IDs and engineering content for work packs; establish assumptions, design basis, applicable codes and acceptance criteria. Use approved and validated calculation tools and understand their limitations. Independently check others’ work within demonstrated competence, document review findings and confirm closure before authorized release; maintain separation of preparation, checking and approval. Lead engineering for assigned ES and IIS scopes. Depending on discipline, these may include pipeline pre-commissioning, pigging, hydrotesting, dewatering, drying, nitrogen and leak testing, flange management, umbilicals, and inspection and integrity services. Act as the principal technical contact for assigned scopes, coordinating technical discussions, clarifications and agreed actions with clients, Project Managers and operations. Resolve technical queries within delegated authority and assess changes through management of change. Specify equipment and engineering mobilization requirements; support pre-mobilization trials, function testing and readiness reviews with maintenance, workshop and logistics teams. Provide technical leadership during site execution, working with the Project Manager and site supervisor to confirm compliance with approved procedures, resolve technical issues and assess proposed changes within delegated authority. Lead the engineering contribution to assigned tenders, consolidating methods, equipment requirements, estimates, resource needs, assumptions, exclusions and technical risks with commercial and project teams. Apply EnerMech and client quality, health, safety and environmental requirements; lead relevant technical risk reviews and resolve engineering nonconformities. Coach graduates and engineers in calculations, procedure writing, codes and engineering judgment; contribute evidence to competency development and assessment through the established process. Maintain controlled technical records, capture closeout lessons and contribute reusable procedures, templates and verified calculation methods to the global framework. Plan and coordinate engineering activities, deliverables, resources and interfaces to support agreed project milestones; report progress, dependencies and delivery risks. Develop and monitor engineering estimates and allocated budgets, identify variances and recommend improvements to support project profitability without compromising safety or technical requirements. Prepare and review technical requisitions, evaluate supplier technical submissions and resolve technical clarifications with procurement and vendors. Recommend engineering resources and competency requirements, allocate assigned engineering tasks and identify specialist support needs. Coordinate interfaces with other engineering disciplines and service lines to ensure an integrated and executable technical solution. Provide verified technical progress records, completion evidence and scope-change information to support project reporting, variations and invoicing. Requirements Experience: minimum 7 years of relevant engineering experience, supported by evidence of complex technical delivery, checking and mentoring. Qualifications: relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application. Travel: office, workshop and onshore / offshore project support as required by assigned projects. Benefits At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects. We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business. Diversity & Inclusion EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.

Location: San Francisco, California; New York, New York Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion’s Integrated Marketing team connects our brand story to the world—ensuring that every campaign, launch, and experience builds on global awareness of Notion as the intelligent, AI-connected workspace for modern work. We're looking for an experienced, creative, and rigorous brand campaign expert who excels at conceptualizing innovative campaign strategies and bringing clarity to complex challenges.   This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU'LL ACHIEVE: The Campaign Manager, Brand brings Notion’s mission, product capabilities, and customer stories to life through targeted, insight-driven brand campaigns. This role is responsible for conceptualizing, developing, and executing integrated marketing programs that connect Notion’s core value props to the needs and aspirations of our customers—from individuals to global enterprises. Reporting to the Campaign Lead, you’ll drive seasonal campaigns, brand activations, and special projects that aim to build excitement among both current customers and prospects. You’ll work closely with Product Marketing, Growth Marketing, and Creative to transform feature launches, product education, and customer insights into powerful, scalable brand moments that build understanding, drive conversion, and reinforce Notion’s position as the AI workspace for teams. Responsibilities include: - Lead cross-functional campaign execution, from concept to delivery, for both special brand projects and feature-led programs - Partner with Creative to generate out-of-the-box brand marketing concepts, breaking from the industry mold and encouraging blue sky thinking - Partner with Product Marketing to develop strategies that translate product value into meaningful narratives for the target audience of each activation or campaign - Partner with Growth Marketing to define the right mix of content, media, and channels to reach each segment effectively - Manage campaign briefs, creative deliverables, and timelines—ensuring clarity, accountability, and alignment across stakeholders - Integrate brand and performance media buying from planning through delivery and reporting - Define and track KPIs for each campaign, analyzing and sharing results and applying insights to optimize future programs - Ensure all campaigns maintain a cohesive Notion voice and brand expression, while adapting to audience needs and regional contexts SKILLS YOU'LL NEED TO BRING: - 8+ years of experience in integrated or brand marketing, preferably in AI or tech, with proven success leading complex projects to fruition - Idea catalyst: You bring a concept-led approach and an opinionated point of view, sparking, shaping, and shepherding breakthrough concepts until they're undeniable - AI fluency: You have deep, first-hand experience experimenting with new AI tools, and are passionate about staying on top of fast-moving industry trends - Speed: You bias towards action and operate with ambition, creating processes that help cross-functional teams do the same - GTM expert: You have strong understanding of and passion for go-to-market planning, messaging, and storytelling for brand-driven campaigns - Collaborative: People on the projects you lead become the best versions of themselves by working with you, across product, creative, and data teams - Order agent: You possess strong organizational and analytical skills, with the ability to balance multiple work streams and deadlines at once while iterating for improvement NICE TO HAVES: - Familiarity with hybrid audience targeting - Experience supporting global and/or regionalized campaigns - Experience using Notion—both personally and professionally Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $174,000 – $195,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Canada, Remote Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 6-month contract. PlayStation Studios Visual Arts | Remote This position is fully remote from anywhere in Canada. PlayStation Studios Visual Arts (PSSVA) provides world-class content, development and services to PlayStation Studios such as Insomniac Games, Naughty Dog, Santa Monica Studio, Bend Studio Guerilla Games, and more! Our team is always at the cutting edge of technology and partners with the industry’s best minds and companies. You're a creative and passionate artist who lives for world building and crafting textures and materials that tell a story within game environments. You're inspired to achieve only the highest quality in your work and have a passion for contributing to the artistic vision and development of the industry's most anticipated AAA games. We are seeking a highly talented and motivated Senior 3D Material Artist with a passion for crafting high quality, game-ready materials. The ideal candidate will have a strong understanding of delivering high quality content during the later stages of development, working efficiently while maintaining an established visual quality bar. This role involves creating both in game and cinematic quality materials. Responsibilities: Collaborate with Environment Artists directly in levels, iterate on materials in context, and bring environments to final visual polish Partner with Art Directors, Leads, Technical Artists, implementing feedback quickly and effectively Create and refine realistic PBR materials and surface treatments that support and elevate the project's visual direction, for both in game and cinematic levels Manage and author materials within propriety tools Contribute to the development and documentation of material workflows, standards, and libraries Track and address material-related bugs during production and post-production Help define and improve the game's visual direction with each deliverable Balance visual quality with performance constraints Solve production challenges creatively Estimate scope and manage workload effectively Deliver work on schedule / on time in a production environment Requirements: A strong portfolio with recent work demonstrating an artistic approach to material and surface creation for real-world surface types 6+ years of experience in AAA video game production with at least one shipped title Strong grasp of composition, color theory, and the physical properties of real-world surfaces Experience showing a strong understanding of game development with a focus on materials usage within a world building pipeline Proficient at applying surface details and controlling shader features that represent a wide variety of material types Proficiency in Substance Designer and Substance Painter Solid understanding of PBR workflows and material creation pipelines Technical proficiency in game art workflows including UV layout, texel density, and texture optimization Experience optimizing games for performance and memory Strong proactive collaboration and communication skills Work core hours aligned with PST and team located in California English proficiency Pluses: Knowledge of Substance Designer workflows Shader authoring Houdini experience Experience working with external outsource vendors 2D graphics experience Conceptual level layout experience As a part of the PlayStation application process, candidates will be expected to provide a portfolio or demo reel of their work and may be asked to complete an art test, in addition to a phone screen. All applicants are required to submit their CVs in English as part of the application process At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click here to learn more. The estimated base pay range for this role is listed below, this is an hourly rate. $46.77 — $70.14 CAD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Expert 2 About the job This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading! Responsibilities In this role, you’ll: Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat. Assess the nature of product or service issues and resolve a variety of complex support problems. Log customer interactions and tag/categorize issues accordingly. Resolve a monthly volume of tickets consistent Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary. Identify ways to improve existing processes and procedures. Mentor newer members of the Customer Support team with customer issues. Contribute content to knowledge base to support team and customer enablement Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed Incident report and Oncall Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback Experience communicating complex technical issues to both technical and non-technical audiences via phone or email Strong, creative problem solving skills Quick learner, willing to take initiative, and has great follow through A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency A high-energy, optimistic outlook and positive attitude An empathetic approach to troubleshooting and customer service A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active Experience with incident communication and on-call. Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals  (command prompt) Desired: Reading/Debugging HTML (a plus) SQL  (a plus) Snowflake & Splunk (a plus) Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing) Postman or other APIs client Zendesk is preferable Location This role will be remote, and based in Colombia Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. ABOUT THE ROLE Humanoid is looking for a hands-on Cloud Infrastructure Engineer to own the continued development, deployment and operation of the existing data platform within Humanoid. The role spans cloud infrastructure, full-stack development, platform engineering and data engineering, with responsibility for turning internal engineering requirements into reliable production systems. You will also lead delivery by external contractors and act as their sole point of contact with Humanoid. You will gather requirements from our internal engineering teams, translate them into technical briefs, oversee implementation and bring completed work back for validation. All contractor questions, feedback and delivery coordination will flow through you, without requiring direct communication between contractors and other Humanoid team members. This role combines substantial engineering work with technical leadership and delivery ownership.   WHAT YOU'LL DO - Own platform delivery: Understand the existing platform architecture, identify the changes needed for Humanoid’s environment and workflows, and take those changes through development, integration, testing and deployment. - Lead external contractors: Define work packages, priorities, technical requirements and acceptance criteria. Review designs and code, resolve technical questions, track delivery and ensure completed work meets Humanoid’s standards. - Connect internal needs to implementation: Work with Humanoid’s engineering teams to understand requirements and constraints. Maintain a clear backlog, communicate tradeoffs and progress, and raise risks or decisions early. - Build and operate cloud infrastructure: Manage compute, storage, networking and environments through infrastructure as code, with attention to security, reliability, performance and cost. - Develop across the stack: Implement and maintain backend services, APIs, integrations and frontend interfaces that support internal users and engineering workflows. - Improve the engineering platform: Build and maintain CI/CD pipelines, automated tests, deployment processes, environment configuration and developer tooling. - Own data workflows: Develop and maintain data ingestion, processing, storage and access pipelines. Address data quality, schema changes, failed jobs and recovery. - Maintain production reliability: Establish monitoring, logging and alerting; investigate incidents; and maintain practical rollback, backup and recovery procedures. - Control access and preserve knowledge: Manage contractor permissions and secrets appropriately. Ensure source code, infrastructure definitions, documentation and operational knowledge remain accessible to Humanoid. - Verify and hand over completed work. Validate contractor deliverables against agreed acceptance criteria and ensure releases include the documentation and support needed for ongoing operation.   WHAT WE'RE LOOKING FOR - Experience building, deploying and operating production software on a major cloud platform. - Strong practical knowledge of infrastructure as code, containers, Linux, networking, identity and access management, and CI/CD. - Solid software engineering skills, including backend services, APIs, databases and the ability to work across frontend and backend code. - Experience with data pipelines, object storage, relational databases and reliable processing of large datasets. - Evidence of taking ownership of an existing platform: understanding unfamiliar code, diagnosing problems and delivering improvements safely. - Experience leading external developers or contractors, including scoping work, reviewing implementation and holding delivery to clear quality standards. - Clear written and verbal communication, with the ability to turn incomplete requirements into actionable technical work. - Sound judgment about what to build directly, what to delegate and when to involve internal engineering specialists. Experience with robotics, machine learning infrastructure, sensor data or internal data platforms would be valuable. We welcome engineers with particular depth in infrastructure or platform engineering who can demonstrate effective delivery across the wider software stack. WHAT SUCCESS LOOKS LIKE? The data platform is deployed reliably within Humanoid and develops in line with internal engineering needs. Contractor work arrives tested, documented and ready to integrate. Internal teams have clear visibility into progress and decisions, while you own the technical context, coordination and follow-through needed to deliver.   WHAT WE OFFER - Competitive equity: stock options with meaningful upside as we scale. - 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). - Private healthcare, including virtual and in-person care. - Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. - Free daily breakfast, catered lunch, and snacks in-office. - Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. - Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are seeking a highly organized and proactive Sr. Executive Assistant to support senior leadership within the CEO office, including operating within a Co-CEO leadership model. This role provides high-level administrative support and ensures key projects, budgets, travel, and events run seamlessly — managing complex, ever-changing calendars with responsibility for multifaceted coordination. The ideal candidate brings experience or familiarity with communications and executive affairs, enabling them to operate confidently in a fast-paced environment. THE OPPORTUNITY - Work in lockstep with other EAs within the CEO office, understanding the unique dynamics of a Co-CEO leadership model — sharing information, coordinating responsibilities, and maintaining seamless executive support across leaders. - Build relationships with the broader team while acting as a gatekeeper for the executives; anticipate needs and potential issues before they arise, planning for multiple contingencies and implementing solutions with minimal direction. - Manage an exceptionally complex and ever-changing executive calendar, balancing competing priorities and making thoughtful decisions on behalf of the CEO; coordinate meetings, handle logistics, manage competing deadlines, and review incoming requests to ensure they're on the Executive's radar with all necessary information. - Prepare comprehensive briefing materials for meetings, speaking events, and travel, along with agendas, minutes, and organized records of key projects and initiatives. - Coordinate all aspects of domestic and international travel — commercial and private aircraft, ground transportation, accommodations, visas, and customs requirements — and serve as the primary point of contact for private aviation providers, managing flight schedules, passenger manifests, and catering. - Monitor travel plans proactively, adjusting logistics in real time to accommodate changing business priorities, weather events, operational delays, or other unforeseen circumstances. - Coordinate cross-functional projects and events — including timelines, deliverables, stakeholder engagement, and partnering with events, security, and other teams — while identifying opportunities to streamline processes and enhance executive effectiveness. - Track and oversee team tasks, budgets, and meeting schedules to ensure deadlines and deliverables are met, and support onboarding and ramp-up for new team members. - Process expense reports, purchase orders, budget reconciliations, and receipts/invoices with accuracy and timeliness, along with additional duties as assigned. WHAT YOU BRING - 8+ years of proven experience as an executive assistant, administrative manager, or similar role supporting senior leadership, ideally within a CEO office or multi-executive leadership structure. - Ability to maintain confidentiality, exercising discretion and professionalism when handling sensitive information. - Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced setting with strong personalities and demanding timeframes. - Natural talent for improving processes and bringing order out of chaos, remaining calm during periods of disorganization. - Strong sense of urgency when projects are assigned, with the ability to complete tasks quickly while anticipating the next one in short succession. - Highly proficient with Google Suite, MS Office Suite, Adobe Suite, MacOS, and generally tech savvy. - Familiarity with communications strategies, executive affairs, and leadership environments. - Excellent written and verbal communication skills. - Flexibility in approach — this business operates across all time zones. NICE TO HAVES - Experience in budget tracking, travel coordination, event planning, and stakeholder engagement. - Comfort working across multiple teams, time zones, and with external partners. - A proactive, problem-solving mindset with a focus on efficiency. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Lisbon, Portugal About the Role iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content. Responsibilities Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work. Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising. Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations. Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications. Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively. Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work. Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines. Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality. Contribute ideas during creative development and brainstorming sessions. Stay current on design trends, best practices, and emerging tools that can strengthen creative execution. Qualifications 8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work Motion design and animation experience is a plus Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications Advanced proficiency in Adobe Creative Suite and PowerPoint Knowledge of typography, layout, color, visual hierarchy, and information design Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Europe Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches. In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time. What you’ll do - Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned - Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively - Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized - Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly - Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables - Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work - Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates What we’re looking for - 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio - Strong organizational skills and the ability to manage multiple projects and competing priorities - Excellent communication skills and confidence working with creative teams and cross-functional stakeholders - A proactive, self-directed approach with strong ownership and attention to detail - Good creative judgment and an appreciation for high-quality design and craftsmanship - Experience working with designers, developers, and other creative disciplines - Bonus: A background in design or hands-on experience with creative tools and workflows What we offer - Interesting and challenging work - Work-life balance - Competitive salary and equity - Employee-friendly equity terms (early exercise, extended exercise) - Stipend to set up your home office - Paid lunch and coffee during workdays - Work remotely, no commuting to the office - Paid co-working space/desk at an office - Health, dental, and vision insurance (US) - Regular team events and offsites - 5 weeks of paid vacation - 4 months of paid parental leave Learn more about Linear - A story about our mission: Read Me https://linear.app/readme - Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: North America; Europe Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We're looking for a Creative Producer to help bring Linear's creative work to life. You'll work closely with Linear's internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches. In this role, you'll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you'll make sure great ideas turn into great work that ship on time. What you’ll do - Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned - Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively - Work closely with the Creative Director to plan projects, manage priorities, and keep the team's workload organized - Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly - Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables - Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work - Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates What we’re looking for - 5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio - Strong organizational skills and the ability to manage multiple projects and competing priorities - Excellent communication skills and confidence working with creative teams and cross-functional stakeholders - A proactive, self-directed approach with strong ownership and attention to detail - Good creative judgment and an appreciation for high-quality design and craftsmanship - Experience working with designers, developers, and other creative disciplines - Bonus: A background in design or hands-on experience with creative tools and workflows What we offer - Interesting and challenging work - Work-life balance - Competitive salary and equity - Employee-friendly equity terms (early exercise, extended exercise) - Stipend to set up your home office - Paid lunch and coffee during workdays - Work remotely, no commuting to the office - Paid co-working space/desk at an office - Health, dental, and vision insurance (US) - Regular team events and offsites - 5 weeks of paid vacation - 4 months of paid parental leave Learn more about Linear - A story about our mission: Read Me https://linear.app/readme - Scatter Brain chat with our CEO, Karri Saarinen: A better way to build software https://sarharibhakti.substack.com/p/a-better-way-to-build-software?utm_medium=web A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app. Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content. Responsibilities Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work. Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising. Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations. Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications. Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively. Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work. Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines. Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality. Contribute ideas during creative development and brainstorming sessions. Stay current on design trends, best practices, and emerging tools that can strengthen creative execution. Qualifications 8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work Motion design and animation experience is a plus Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications Advanced proficiency in Adobe Creative Suite and PowerPoint Knowledge of typography, layout, color, visual hierarchy, and information design Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively Benefits The base salary range for this role is $85,000 to $110,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role iCapital is seeking an experienced Assistant Vice President or Vice President Creative Production Manager to join the Creative and Content team. This role leads the execution of integrated marketing and content initiatives from concept through delivery, including integrated marketing campaigns, thought leadership, video productions, brand initiatives, digital content, and internal communications. This individual will establish and optimize workflows, manage timelines and budgets, oversee production operations, and ensure all work is delivered efficiently and to the highest creative and operational standards. Responsibilities Lead projects through the full production lifecycle, from intake and scoping through launch, delivery, and archiving. Develop and manage project plans, timelines, budgets, resource allocations, production schedules, and key dependencies across multiple concurrent initiatives. Lead project kickoffs, stakeholder reviews, status meetings, and cross-functional standups to maintain alignment, accountability, and project momentum. Partner with the Creative, Content, and Marketing teams and business stakeholders to define project objectives, deliverables, timelines, resource requirements, and service-level expectations. Manage stakeholder feedback and approvals, translating input into clear, actionable direction for internal teams and external partners. Build and maintain relationships with agencies, production companies, freelancers, photographers, editors, crew members, and other creative vendors. Develop, negotiate, and manage project estimates, production budgets, statements of work, contracts, vendor deliverables, and overall spending. Oversee vendor and freelancer onboarding, ensuring alignment with project requirements, team processes, and brand standards. Serve as the primary liaison for Legal and Compliance, coordinating content submissions, managing revisions, and driving projects through final approval. Coordinate production logistics, including locations, travel, permits, releases, equipment rentals, and vendor support. Establish and continually improve production and content operations workflows, operational processes, and quality-control standards that increase efficiency, scalability, and consistency across the organization. Qualifications 7-12+ years of experience in production management, creative operations, project management, studio production, or in a related field Experience in financial services, fintech, asset management, wealth management, or another highly regulated industry Strong knowledge of video production, photography, post-production, digital content creation, and integrated campaign workflows Demonstrated experience managing production budgets, timelines, external agencies, freelancers, and creative vendors Able to manage multiple priorities and deadlines while maintaining a high level of attention to detail Strong understanding of integrated marketing campaigns and multi-channel content distribution Knowledge of current content production trends, emerging technologies, and best practices across digital, social, and video platforms Experience working with project management tools, workflow, and resource planning platforms to support production operations and team collaboration Benefits The base salary range for this role is $125,000 to $165,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: New York, New York, United States About the Role iCapital is looking to hire an Assistant Vice President Graphic Designer to join the team. This individual will create sophisticated, on-brand visual communications across iCapital’s marketing, brand, and investment content. Working closely with the Creative Director and cross-functional partners, this role will translate established creative concepts and complex financial information into clear, compelling designs for B2B audiences. The ideal candidate brings deep expertise in layout, typography, presentation design, and visual storytelling, along with experience in designing financial and investment content. Responsibilities Partner with the Creative Director to translate creative concepts into polished, high-quality visual designs across digital, print, presentation, and campaign work. Design a broad range of internal and external materials, including PowerPoint presentations, digital advertising, social graphics, campaign assets, brand collateral, event materials, and out-of-home advertising. Create investment-focused content, including market commentaries, white papers, thought leadership reports, product materials, infographics, charts, and executive presentations. Translate complex investment concepts, market themes, data, and product information into clear, engaging visual communications. Collaborate with the Marketing team, Product Marketers, Writers, and subject matter experts to understand objectives and ensure designs communicate key messages effectively. Apply iCapital’s visual identity consistently across deliverables while identifying opportunities to elevate the quality and impact of the work. Manage multiple projects and priorities, delivering accurate, high-quality work within established timelines. Collaborate with external agencies, vendors, and partners to maintain visual consistency and production quality. Contribute ideas during creative development and brainstorming sessions. Stay current on design trends, best practices, and emerging tools that can strengthen creative execution. Qualifications 8–10+ years of B2B graphic design experience, preferably within financial services, asset management, wealth management, fintech, investment management, or capital markets Strong portfolio demonstrating digital, print, presentation, editorial, and data-driven design, including financial or investment-related work Motion design and animation experience is a plus Demonstrated ability to translate complex financial concepts and data into clear, compelling visual communications Advanced proficiency in Adobe Creative Suite and PowerPoint Knowledge of typography, layout, color, visual hierarchy, and information design Strong project-management skills and the ability to manage multiple priorities in a fast-paced environment Exceptional attention to detail, sound creative judgment, and the ability to work independently and collaboratively Benefits The base salary range for this role is $125,000 to $140,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Almaty, Kazakhstan Workplace: OnSite Almaty, Kazakhstan · Growth Engineering WHY THIS ROLE EXISTS Higgsfield's Growth team runs on an internal platform. We need a Business Engineer to turn operational bottlenecks into software, from the data model and API to the screens the team uses every day. You own features through launch, adoption and production support. WHAT YOU'LL ACTUALLY DO - Turn growth team problems into useful features. Define a small first release and build it across backend and frontend. - Own database schemas, query performance and safe migrations on a live database. - Build third-party integrations that handle API quotas, rate limits, retries and webhooks. - Make payment and messaging workflows safe to retry, without duplicate payouts or sends, and keep an audit trail. - Ship LLM features and measure quality, latency and cost per result. - Own environments, releases, monitoring, security and access. Share on-call responsibility. - Define success metrics, track adoption after launch and improve what you ship. MUST-HAVES - Production experience. You've built and operated backend systems and can explain your decisions, personal contribution and results. - Strong Python and full-stack delivery. You build backend services and React screens when a feature needs them. - Deep PostgreSQL knowledge. Data modeling, query plans, indexes, transactions, locking and migrations on live databases. - API security. Authentication, object-level authorization and role isolation. You prevent IDOR on reads and writes and test access as different users. - Hands-on operations. Linux, containers, CI/CD, monitoring and debugging production from logs. You can run what you build. - High agency and ownership. You find worthwhile problems, remove blockers and follow through without waiting for assignments. - Low ego. You welcome direct feedback, admit mistakes and change your mind with evidence. - Energy for an intense pace. The team ships daily, priorities shift and urgent production issues can need you outside regular hours. OUR TECH STACK - Languages: Python and TypeScript. - Backend: Python and Node.js services, REST APIs, background workers and scheduled jobs. - Frontend: React with server-side rendering. - Data: PostgreSQL and S3-compatible object storage. - Infrastructure: Linux, Docker and GitHub Actions CI/CD. - AI: LLM APIs from major providers. - Quality: Static typing, linters and automated tests in both languages. Bonus experience: Influencer marketing, affiliate programs or creator payouts; large-scale YouTube data within API quotas; email outreach and deliverability; LLM evaluations, prompt regression sets and cost tracking. INTERVIEW PROCESS 1. Recruiter screen: role expectations, logistics and fit. 2. Technical interview: a difficult system you shipped, what you personally decided and built, and how your work made the team more capable without leaving it dependent on you. 3. Practical task: a real problem from our backlog, under NDA. You design the data model and API, write the core of it and explain your trade-offs. 4. Product interview: turn a growth team problem into a small first release, decide what to leave out and explain how feedback would change it. 5. Offer. WHAT WE OFFER Competitive base in USD, equity, relocation support, and ownership of the systems Higgsfield's growth runs on.

Location: Islamabad Capital Territory, Pakistan Data Analyst – Customer Support Automations · [Full-time] · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity We are looking for a hands-on Data Analyst to support our Customer Support function through reliable reporting, dashboards, and actionable analysis. The successful candidate will work with large, complex datasets to answer business questions, monitor support performance, identify operational issues, and recommend improvements to customer experience and team efficiency. This role requires strong analytical judgment, attention to detail, and the ability to deliver accurate work in a fast-paced environment with changing priorities. What You'll Own Translate business questions from Customer Support stakeholders into clear analytical requirements, metric definitions, and reporting deliverables. Extract, combine, clean, and analyze large datasets from support systems, databases, spreadsheets, and other business sources. Build and maintain dashboards using at least one visualization tool, such as Power BI, Tableau, or Looker Studio. Monitor support metrics, including ticket volume, backlog, first response time, resolution time, SLA compliance, reopen rate, CSAT, and agent productivity. Analyze customer complaints, repeat contacts, returns, refunds, retention outcomes, and chargeback reasons to identify patterns and improvement opportunities. Assess human and AI support performance, considering case complexity, channel, and workload when comparing results. Investigate discrepancies between reports and source systems, document root causes, and coordinate corrections with relevant teams. Automate recurring reports and data preparation tasks to reduce manual effort and improve reporting consistency. Perform data quality checks for missing records, duplicates, inconsistent identifiers, date issues, and incorrect calculations. Present findings clearly to technical and non-technical stakeholders, with practical recommendations. Maintain documentation of reporting logic, business definitions, assumptions, and known limitations. Handle customer and business information responsibly and follow company data access policies. Skills & Qualifications Minimum 2 years of recent, relevant professional experience in data analytics, business intelligence, or operational reporting. Internships and academic projects should be listed separately. Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Business Analytics or a related analytical discipline. Minimum CGPA of 3.2 out of 4.0, or an equivalent result, in the most recently completed degree. Strong practical SQL skills, including joins, aggregations, CTEs, window functions, and date-based analysis. Hands-on experience working with large datasets, including querying, cleaning, combining, and validating data efficiently. Practical proficiency in at least one visualization tool: Power BI, Tableau, Looker Studio, or an equivalent platform. Working proficiency in Python, particularly pandas, for data preparation, analysis, and reporting automation. Strong Excel or Google Sheets skills, including pivot tables, lookup formulas, data validation, and reconciliation. Ability to select appropriate analytical methods, calculate rates and averages correctly, and distinguish meaningful changes from misleading comparisons. Strong problem-solving skills and the ability to investigate an issue beyond the dashboard or headline number. Ability to manage multiple requests, reprioritize quickly, communicate delivery timelines, and maintain accuracy under tight deadlines. Ability to work independently with incomplete requirements while clarifying important assumptions. Clear written and verbal communication skills. Preferred Experience Customer Support, customer experience, contact center, or ecommerce analytics. Analysis of ticket-level, customer-level, order-level, or interaction-level data. Familiarity with CRM or helpdesk platforms and support workflows. Exposure to PostgreSQL, MongoDB, APIs, or JSON data. Experience with cohort analysis, customer retention, refunds, returns, or chargebacks. Experience improving slow queries or processing datasets that are too large for standard spreadsheets. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.