Задачи:
— Контролировать ежедневные платежные операции: проведение транзакций, расчеты и сверки по нескольким платежным платформам.
— Следить за работой платежных систем, оперативно решать возникающие вопросы и участвовать в улучшении платежных процессов.
— Обеспечивать соответствие платежных операций требованиям регуляторов, взаимодействовать с командами AML и антифрода.
— Готовить отчеты по платежным операциям, объемам транзакций и KPI; анализировать показатели и выявлять возможности для улучшения процессов.
— Взаимодействовать с банками-партнерами, платежными провайдерами и внутренними командами для обеспечения стабильных интеграций.
— Следить за изменениями в платежной индустрии, новыми технологиями и регуляторными требованиями.
Требования:
— Опыт от 3 лет в сфере платежей, EMI или финансовых услуг.
— Глубокое понимание процессов обработки платежей, включая SEPA, SWIFT, карточные платежи и альтернативные способы оплаты (APM).
— Знание требований AML/KYC и принципов финансового комплаенса.
— Опыт работы с платежными системами, инструментами отчетности и уверенное владение MS Excel.
— Внимательность к деталям, аналитический склад ума и умение находить решения в нестандартных ситуациях.
— Свободное владение английским языком на уровне C1–C2.
Условия:
— Конкурентный уровень заработной платы.
— Оформление по законодательству Кипра.
— График 5/2.
— Современный офис в Лимассоле.
— Бесплатные корпоративные завтраки и обеды, корпоративный фитнес, частичная компенсация курсов английского языка.
Задачи:
— Поддерживать и улучшать payment reports и dashboards
— Готовить аналитические отчёты и data extracts
— Мониторить payment performance, alerts и ключевые метрики
— Находить аномалии в платёжных данных и анализировать причины
— Проверять качество данных и consistency между источниками
— Работать с большими product и transactional datasets
— Автоматизировать recurring reports и analytical workflows
Требования:
— 1–3 года опыта в Data / Product Analytics
— Сильный SQL
— Практический Python для анализа данных и автоматизации
— Опыт с большими датасетами и BI dashboards
— Advanced Excel / Google Sheets
— Умение валидировать данные, находить inconsistencies и anomalies
— Внимательность к деталям, ownership mindset, быстрая обучаемость
Плюсом:
— Payment / transactional / billing / financial data
— Subscription, fintech, e-commerce, gaming или high-volume B2C
— AWS Athena / S3
— Tableau / Superset / Looker
— Автоматизация отчётов
— Интерес к AI tools
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact.
We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them.
You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us.
What you'll do
• Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation.
• Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes.
• Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define.
• Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents.
• Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric.
• Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find.
• Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly.
• Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked.
• Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape.
• Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means.
You’ll likely succeed if you have
• 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on.
• Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously.
• 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved.
• Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters.
• Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed.
• Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead.
• Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters.
Bonus attributes
• Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals.
• Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure.
• Experience working directly with card networks, issuing processors, or sponsor banks.
• Time at an early-stage company during a period of fast scaling.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Задачи:
— Разрабатывать собственную платёжную инфраструктуру вместе с CTO: оркестрацию и маршрутизацию между провайдерами и MID, карточный vault и токенизацию, рекуррентные списания, ребиллинг, ретраи и защиту от двойных списаний.
— Подключать эквайеров и доводить решения до продакшена.
Требования:
— Senior backend-инженер с 5+ годами коммерческой разработки и сильным Go или Node.js/TypeScript.
— Практический опыт payment orchestration и карточной токенизации, понимание PCI DSS и безопасной работы с карточными данными.
— Опыт работы с несколькими PSP/эквайерами, recurring payments, обработкой отказов и идемпотентностью.
— Опыт работы в стартапах и самостоятельного ведения задач от технического решения до запуска.
— Ежедневное использование Claude Code, Codex или аналогичных coding agents.
— Очень продвинутый английский для общения с международной командой и объяснения технических решений фаундерам.
— Большой плюс — network tokens, account updater, high-risk/continuity и платежи за физические товары.
Условия:
— Полностью удалённая работа, full-time без параллельных проектов, B2B и пересечение с рабочими часами Кипра.
— Небольшая инженерная команда, прямое взаимодействие с CTO и возможность влиять на архитектуру продукта.
Шукаємо CFO для міжнародного FinTech / Payments бізнесу, який працює на Tier-1 ринках. Ця позиція передбачає вихід на рівень C-level та створення фінансової архітектури компанії. В обов'язки входить управлінський облік, бюджетування, звітність, контроль P&L, cash flow, маржинальності та витрат. Також необхідно управляти фінансовими потоками між продуктами, географічними регіонами та юридичними особами, підтримувати міжнародну фінансову та корпоративну структуру, займатися прогнозуванням, аналізом прибутковості та розвитком фінансової команди. Важливо стати стратегічним партнером засновника, забезпечуючи прозорість, структуру та контроль фінансів.
Location: Cyprus; Poland; Georgia; Bulgaria; Armenia; Belarus
We are an international broker. Our clients fund and withdraw through roughly 60 payment methods across Asia, Africa, LATAM and the Middle East.
Payments is now a standalone function, and we are building the team around it.
We are looking for a Senior Backend Engineer who will own our connector layer and everything downstream of it: building a canonical adapter layer so that providers plug in rather than get built one by one, moving payment methods to server-to-server and embedded flows, and making transaction status reliable and observable across the estate.
You will also be the payments function's technical counterpart to the orchestration platform team: the behaviour we need from the platform is specified here, argued here and reviewed here.
Your responsibilities will be:
Building and owning the connector and adapter layer, so that adding or replacing a provider becomes configuration and a thin adapter rather than a new integration each time
Migrating payment methods from redirect flows to server-to-server and embedded flows where the provider supports it, and measuring the result
Owning everything downstream of the orchestration layer: reconciliation, transaction status handling on our side, method configuration and payment flows into the client portal
Making transaction status reliable end to end, through active status polling, idempotent processing and reconciliation
Building observability over transaction status and provider performance across the estate
Specifying the behaviour we need from the orchestration platform: transaction state machine, idempotency, polling, routing and cascading rules. You design it, argue for it and review what comes back
Supporting integration work for our card programme
Extending the same integration set to acquired entities as configuration rather than a new build each time
Requirements
5+ years in backend engineering, strong in TypeScript, Node.js, comfortable in relational databases
Production experience with payment systems: authorisation, callbacks, refunds, reconciliation and retry behaviour
Practical understanding of idempotency, asynchronous status handling, transaction state machines and designing for partial failure. This is the core of the role rather than a detail, and you will both build against it and specify it
Experience integrating third-party APIs of uneven quality, including working directly with a provider's integration team to resolve what the documentation does not answer
The ability to own a service rather than close tickets: architecture decisions, standards and root cause fixes
English and Russian at a working communicative level
Will be a significant plus:
Exposure to .NET for work touching the client portal
Experience with APM and local rails in Asia, Africa or LATAM rather than cards alone
Experience with bank transfer rails, virtual accounts, QR-based methods, mobile money etc.
Event-driven patterns in production: transactional outbox, idempotent consumers, sagas
Background in brokerage, crypto payments, orchestration or another high-volume payments environment; on the provider side, at a PSP, gateway or payment company
Active use of AI tooling in daily work
Ability to work independently and make decisions without constant oversight
Proactive mindset: willingness to propose improvements, fixes, new approaches
What the first year looks like.
In the first months you take over the integration codebase with a documented handover, strengthen transaction status handling, and ship your first server-to-server integration.
By mid-year the adapter layer is in place, new providers go live against it rather than as one-off builds, and transaction status and provider performance are observable across the estate.
In the second half the migration to server-to-server and embedded flows runs as a programme across methods, and the same integration set starts extending to our other entities. As the team grows, a Systems Analyst takes over instrumentation and verification while integration engineering stays with you.
Recruitment process:
HR interview, covering background, motivation and fit
Technical interview on backend engineering and the payments domain
Home task as a case from the real needs
System design and problem-solving interview, covering integration design, failure handling and status modelling
Final interview with senior stakeholder.
Benefits
Fixed monthly compensation of [based on experience]
Fully remote work within GMT to GMT+4, with no relocation required
Ownership of the connector layer and everything downstream, with direct influence on what the orchestration platform becomes
Engineering problems that are not CRUD: asynchronous status across dozens of providers, partial failure, and local payment rails in emerging markets
Scope that grows with the business: a card programme, new entities and new payment products
Corporate AI tooling as part of the working process
Location: Cyprus; Russia; Poland; Belarus; Georgia; Romania
About the Role
We are an international broker. Our clients fund and withdraw through approximately 60 payment methods across Asia, Africa, LATAM, and the Middle East.
Payments Product is now a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end—from the initial technical call with a provider through to stable production.
You will also be the first line of response for every payment incident and the person responsible for deciding whether a new integration is ready to go live.
This is a technical operations role rather than a coordination role.
Key Responsibilities
1. Payment Provider Onboarding & Integration
Manage the full onboarding cycle for new payment providers, including:
Initial technical calls
Credentials and sandbox access
Configuration and test design
User Acceptance Testing (UAT)
Production launch
Post-release stabilisation
Define integration acceptance standards and own the go/no-go decision before launch.
Review provider API documentation and translate it into implementation-ready specifications for engineering, covering edge cases, failure paths, and confirmation model behaviour.
2. Payment Incident Management
Own the first-line response for payment incidents, including:
Failed and stuck transactions
Unconfirmed payments
Payment method-level anomalies
Investigate and drive incidents to resolution rather than simply escalating them.
Diagnose provider-side versus platform-side issues using logs, API responses, and transaction data.
Communicate findings clearly to providers, engineers, and internal stakeholders.
3. Technical Testing & Verification
Perform hands-on verification of payment integrations.
Conduct manual checkout testing across mobile and desktop.
Verify callbacks and API behaviour using Postman or equivalent tools.
Execute SQL queries to investigate transaction data.
Validate asynchronous payment statuses, confirmation models, redirect flows, and failure scenarios.
4. Payment Method & Provider Catalogue
Maintain a comprehensive catalogue of payment methods and providers, documenting:
Supported capabilities
Available integration types
Completed testing
Known failure modes
Build the initial capability inventory of all live payment methods and providers.
Convert ambiguous provider documentation and undocumented operational knowledge into actionable specifications.
5. Payment Performance Analysis
Produce a 90-day breakdown of deposit attempts, categorised by outcome:
Completed transactions
Declined by the provider
Abandoned by the user
Abandoned during redirect
Completed but never confirmed back to the platform
Requirements
Essential Qualifications & Experience
4+ years of experience in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than coordination alone.
Working knowledge of APIs, webhooks, asynchronous payment statuses, callback mechanics, confirmation models, redirect flows, and common failure modes.
Ability to review provider API specifications and identify missing information.
Experience using Postman or equivalent tools for API testing.
Experience performing structured checkout testing across mobile and desktop.
Proven ability to investigate live payment incidents using logs and API responses.
Ability to distinguish provider-side issues from platform-side problems.
Experience translating incomplete or ambiguous technical documentation into clear specifications for engineering.
Strong communication skills and composure during incidents.
Basic knowledge of using AI tools in daily work.
Working proficiency in both English and Russian, as both languages are used daily.
What Success Looks Like in the First Year
First Few Months — Operational Ownership
Take ownership of first-line payment incidents, build the payment method and provider catalogue using documentation and direct investigation, and produce the 90-day deposit attempt analysis.
By Mid-Year — Integration Acceptance Standards
Establish the integration acceptance framework and apply it to a live provider onboarding process, from initial engagement through production launch.
Second Half — Established Processes & Decision-MakingAs the team expands, a Systems Analyst will assume responsibility for formal verification, while the integration acceptance gate remains under your ownership.
Maintain an accurate and up-to-date provider catalogue, ensure the integration acceptance gate is fully operational, and take ownership of incident-related decisions.
Recruitment Process
Our recruitment process consists of four stages:
HR Interview: Background, motivation, and overall role alignment.
Technical Interview: Payment integration knowledge, technical tools, hands-on experience, and incident diagnosis.
Product & Problem-Solving Interview: Integration decisions, prioritisation, and practical problem-solving.
Final Interview: Discussion with senior stakeholder.
Benefits
Fixed monthly compensation of [depending on experience]
Fully remote work within GMT to GMT+4, with no relocation required
End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
Scope that grows with the business: cards, alternative payment methods, a card programme and new entities
Corporate AI tooling as part of the working process
Требования:
• Степень в области экономики, бухгалтерского учёта, финансов или смежной области
• Соответствующий опыт в бухгалтерии или финансах
• Опыт работы с 1С
• Владение русским и английским языками
Обязанности:
• Ведение учёта банковских операций и счетов в 1С
• Обработка платежей
• Управление денежными потоками и поддержка прогнозирования
• Поддержка аудита
• Сверка с третьими сторонами
• Отчётность по НДС/VIES
Задачи:
— Управление ежедневными депозитами и выводами средств (Wire, SEPA, карты, электронные кошельки)
— Выполнение ежедневных сверок с банками и платежными сервисами, решение проблем с зависшими платежами
— Мониторинг успешности платежных сервисов, анализ ключевых показателей эффективности (KPI), автоматизация рабочих процессов
Требования:
— Опыт работы 1–3 года в бэк-офисе, платежах или казначействе (FX/Fintech)
— Экспертное владение Google Workspace (сложные формулы, Apps Script, Sheets)
— Хорошее понимание механики Forex (роллинг споты, маржи, курсы) и криптовалют
— Высокая точность и оперативность при строгих временных ограничениях
Location: Indonesia
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Client
Our client, Spectrum Payment Solutions has over
25 years of experience
in the payment processing industry and is one of the longest-established providers specializing in payment solutions for the
cannabis industry
. Based in
Orange County, California
, the company helps cannabis dispensaries securely accept debit and credit card payments through compliant payment processing solutions.
About the Role
Spectrum Payment Solutions is looking for a detail-oriented
Document Processor
to support its day-to-day operations. This role focuses on reviewing and collecting documents, maintaining accurate records, tracking applications, and assisting with administrative tasks. The ideal candidate is organized, proactive, and comfortable managing multiple tasks while ensuring accuracy.
Responsibilities
Review and collect required documents from clients via email.
Follow up with clients to obtain missing or incomplete documentation.
Track application progress using the company's CRM and spreadsheets.
Maintain accurate records and ensure all documentation is properly organized.
Coordinate with internal team members to keep applications moving efficiently.
Assist with basic administrative and operational tasks as needed.
Create and publish social media content, including posts such as Reddit reviews and other promotional content.
Ensure timely and professional communication with clients and team members.
Requirements
Excellent written English communication skills.
Strong attention to detail and organizational skills.
Comfortable managing multiple tasks and meeting deadlines.
Experience using CRM systems and Google Sheets or Microsoft Excel.
Ability to work independently with minimal supervision.
Reliable internet connection and suitable remote work setup.
Nice to Have
Previous experience in administrative support, operations, or document processing.
Experience with CRM platforms.
Familiarity with social media platforms, particularly Reddit.
Experience in the payments, financial services, or cannabis industry is a plus, but not required.
Benefits
Competitive salary.
Work with
fast-scaling, premium brands
Fully remote role
with a dynamic, growth-driven team
Clear opportunities for
career growth and advancement
О компании и продукте
Международная продуктовая IT-компания развивает B2C subscription-продукты на Tier 1–2 рынках. Платежная инфраструктура уже построена на базе нескольких PSP и acquirers; следующий этап - масштабирование и развитие ее в Billing-as-a-Service platform.
Почему стоит рассмотреть
• Развитие уже работающей multi-PSP инфраструктуры до Billing-as-a-Service platform
• Прямое влияние на revenue через approval rate, renewals, failed payment recovery и снижение involuntary churn
• Масштабирование платежной инфраструктуры на Tier 1–2 рынках, нескольких продуктах и юрлицах
• Возможность определять PSP / acquiring strategy, routing, payment economics и развитие всего Payments-направления
• Сильная техническая составляющая роли: понимание платежной архитектуры end-to-end и тесная работа с Billing Engineering
Важно
• 5+ лет в Payments / Acquiring / Billing / Payment Operations на стороне B2C merchant
• Практический опыт subscription payments: initial charges, renewals, retries, dunning, failed payment recovery
• Опыт масштабирования multi-PSP / multi-acquirer infrastructure: orchestration, routing, cascading, failover, MID strategy
• Личный опыт работы и переговоров с PSP / acquirers: onboarding, underwriting, commercial terms, escalations
• Подтвержденные цифрами результаты по approval rate / renewal rate / recovery rate
• Понимание payment risk: fraud, chargebacks, disputes и card scheme monitoring programs
• Опыт международной платежной инфраструктуры с несколькими рынками / продуктами / юрлицами
• English — Upper-Intermediate+
• Роль для кандидатов на Кипре или готовых к релокации.
head#vacancy #HeadOfPayments #Payments #FinTech #Billing #Acquiring #Subscription #Cyprus #Relocation; Head of Payments | B2C Subscription | Cyprus / Relocation; Роль для кандидатов на Кипре или готовых к релокации
Задачи:
— Управление ежедневными депозитами и выводами средств (Wire, SEPA, карты, электронные кошельки)
— Проведение ежедневных сверок с банками и платежными сервисами, решение проблем с зависшими платежами
— Мониторинг успешности платежных сервисов, анализ ключевых показателей эффективности, автоматизация рабочих процессов
Требования:
— Опыт работы 1–3 года в бэк-офисе, платежах или казначействе (FX/Fintech)
— Эксперт в Google Workspace (сложные формулы, Apps Script, Sheets)
— Хорошее понимание механики Forex (роллинг споты, маржи, курсы) и криптовалют
— Высокая точность и оперативность при строгих временных ограничениях
Location: San Francisco; New York
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
Patreon is looking for an Engineering Leader to lead our Payments team. This is one of the most consequential parts of Patreon's business: the systems that let creators earn a living and get paid reliably, and that let fans support them with a seamless, trustworthy checkout experience.
About the Team
The Payments team owns the 1) Payments Infrastructure which includes bill processing, compliance, vendor integrations, pay-in and payout methods, 2) Payments Experience which includes fan-facing checkout, and creator-facing payout experience, 3) Support & Internal tooling used across Patreon to run the business and support creators and fans. The team consists of 10-12 engineers that partner closely with dedicated Product, Design, and Product Marketing leads.
About the Role
As an Engineering Leader of the Payments teams, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.
- Set technical direction and roadmap priorities in tight partnership with Product, Design, and PMM leads
- Drive execution on major infrastructure initiatives (legacy billing deprecation, payments reliability, local payment methods expansion).
- Set the org structure and operating model for Payments — determine team boundaries, staffing plan, and where to invest across infrastructure, experience, and support tooling
- Champion a culture of operational excellence; Improve reliability and efficiency of payments infrastructure, and hold the line on guardrail metrics like Brand Trust and Total Payment Volume.
- Collaborate with other teams so payments experiences feel cohesive across other surfaces product areas
- Make the call on build-vs-buy and vendor partnership decisions for payment processing, compliance, and payout infrastructure
- Represent Payments in cross-functional planning with Finance, Risk, Support, and GTM stakeholders
About You
- 12+ years of software engineering experience and 7+ years of experience managing engineering managers and teams
- Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains
- Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
- Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
- Proven record of shipping high-impact, end-to-end product work in complex domains (ideally payments, fintech, or other mission-critical systems) at the org level
- Operates comfortably at the executive level — regularly partners with and influences VP/C-level stakeholders across Finance, Risk, Support, and GTM
- Strong cross-functional partnership skills — you'll work daily with Product, Design, Finance, and Support leads
- Deep commitment to building high craft user experiences for both creators and fans
- Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions
- Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.
- Nice to Have
- Experience with international payments expansion (local payment methods, currency conversion, cross-border compliance)
- Background in marketplace or creator-economy businesses
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Hybrid (3 days per week in the London office required)
Individual contributor role
Every day, millions of customer transactions flow through our platform. Our challenge is to make payments effortless for genuine customers while preventing fraud, abuse, and financial loss.
As the Senior Strategy & Operations Manager for Payments Risk & Fraud, you'll own one of our most commercially important problem spaces. You'll define the strategy for payment fraud, promotions abuse, cash risk, and chargebacks – balancing customer experience, growth, and profitability.
This is an end-to-end ownership role. You'll identify opportunities, shape strategy, influence product and engineering roadmaps, partner with data science to improve detection models, and work closely with Finance and Payments to protect revenue while enabling sustainable growth.
If you enjoy solving ambiguous, high-impact business problems using data, technology, and cross-functional leadership, we'd love to hear from you.
What You'll Own
Defining our Payments Risk Strategy
Own the strategy and roadmap for payment fraud, promotions abuse, cash risk, and disputes across multiple markets.
Identify emerging risks, prioritise investments, and continuously evolve our controls to protect customers and the business while supporting growth.
Driving Commercial Performance:
Own the key business metrics that matter, including:
Fraud losses
Chargeback rates
Payment approval rates
Promotions efficiency
Recovery rates
False positive rates
Evaluate trade-offs between risk, customer experience, and conversion to maximise long-term profitability
Building Data-Driven Solutions
Use data to understand fraud trends, uncover new opportunities, and measure impact.
Partner closely with Data Science to improve fraud models, optimise decisioning, and reduce false positives.
Develop executive reporting and dashboards that provide clear visibility into business performance and emerging risks.
Leading Cross-Functional Execution
Work closely with Product, Engineering, Finance, Marketing, Fraud Operations, Payments, and external partners to deliver strategic initiatives.
Influence roadmaps, align stakeholders, and ensure our fraud capabilities continue to scale with the business.
Represent Payments Risk across senior leadership discussions and drive alignment on priorities and investment decisions.
Improve our Payments Ecosystem
Partner with payment providers, acquirers, and card networks to improve payment performance, optimise dispute outcomes, and maintain compliance with scheme requirements.
Continuously improve operational processes through automation, tooling, and scalable controls.
What We're Looking For
We're looking for someone who combines strategic thinking with strong analytical skills and enjoys solving complex business problems.
You'll likely have experience in payments, fraud, fintech, marketplaces, financial services, or another fast-paced, data-driven environment.
You'll bring:
Experience owning complex fraud, payments, risk, or trust & safety initiatives with measurable commercial impact.
Strong analytical skills, including SQL and data-driven problem solving.
Experience developing business cases and influencing investment decisions.
A track record of leading cross-functional initiatives across Product, Engineering, Finance, and Data Science.
The ability to translate complex data into clear recommendations for senior stakeholders.
Strong commercial judgement and an ability to balance growth, customer experience, and risk.
Experience with payment fraud, chargebacks, promotions abuse, or card payment ecosystems is highly desirable.
You'll thrive here if you...
Think like an owner and enjoy accountability
Love solving ambiguous, high-impact business problems
Are equally comfortable analysing data and influencing senior stakeholders
Enjoy working across multiple teams to turn ideas into execution
Balance customer experience with commercial outcomes
Continuously challenge the status quo and look for better ways of working
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Задачи:
— Привлекать новых клиентов: кошельки, необанки, криптобиржи и финтех-платформы в FireFly
— Вести сделки от первого контакта через переговоры, KYB и интеграцию до первой успешной транзакции
— Строить собственную воронку продаж через личные контакты, исследование рынка и лиды из кампаний
— Работать с CEO и продуктовой командой для улучшения презентации и изучения новых рынков на основе отзывов клиентов
Требования:
— 1–3 года опыта B2B продаж в платежной сфере
— Свободное владение английским для ведения переговоров с международными клиентами
— Понимание выплат, платежных API, эквайринга, денежных переводов или крипто on/off-ramps
— Умение объяснять сложные платежные процессы с точки зрения бизнес-ценности
— Проактивность и настойчивость в поиске и закрытии сделок
— Наличие сети контактов среди кошельков, централизованных бирж, необанков или платежных сервис-провайдеров — значительное преимущество
Условия:
— Фиксированная зарплата плюс комиссия, общий доход $2,000–$6,000+ в месяц
— Полностью удалённая работа
— Прямой доступ к CEO и быстрое принятие решений
— Возможность развивать новые направления бизнеса на основе обнаруженных рынков, партнёрств или кейсов
— Карьерный рост в развивающейся команде продаж
Задачи:
— Привлекать новых клиентов: кошельки, необанки, криптобиржи и финтех-компании в FireFly
— Вести сделки от первого контакта до переговоров, KYB, интеграции и первой успешной транзакции
— Формировать собственную воронку продаж через личные связи, исследование рынка и лиды из кампаний по аутричу
— Работать с CEO и продуктовой командой для улучшения презентации и изучения новых рынков на основе отзывов клиентов
Требования:
— 1–3 года опыта B2B продаж в платежной сфере
— Свободное владение английским для ведения переговоров с международными клиентами
— Понимание выплат, платежных API, эквайринга, денежных переводов или крипто on/off-ramps
— Умение объяснять сложные платежные процессы с точки зрения бизнес-ценности
— Проактивность и настойчивость в поиске и закрытии сделок
— Наличие сети контактов среди кошельков, централизованных бирж, необанков или платежных сервис-провайдеров будет преимуществом
Условия:
— Фиксированная зарплата плюс комиссия с общим потенциальным доходом $2,000–$6,000+ в месяц
— Полностью удалённая работа
— Прямой доступ к CEO и быстрое принятие решений
— Возможность развивать новые направления бизнеса на основе обнаруженных рынков, партнёрств или кейсов
— Карьерный рост в развивающейся команде продаж
УдалённоГеография найма не уточнена
ГибридseniorNew York, NY
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УдалённоseniorCyprus; Poland; Georgia; Bulgaria; Armenia; Belarus; Fully remote work within GMT to GMT+4, with no relocation required
УдалённоCyprus; Russia; Poland; Belarus; Georgia; Romania; Fully remote work within GMT to GMT+4, with no relocation required
Indonesia
ГибридSan Francisco; New York; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief