Location: Europe
Workplace: Remote
As a Backend Engineer on Coder's Enterprise Experience team, you'll build the features that help large organizations run Coder in production with confidence. The team owns what administrators and operators need to run Coder well. That covers how it scales, how it's upgraded, how reliably it performs, how it's observed and reported on, how activity is held accountable, and how it's secured.
You'll join a cross-functional team of backend, platform, and QA engineers who own the operator experience end to end. You'll ship features from design through production and partner with product and design to solve real operator problems.
WHAT YOU'LL DO HERE
- Build features end to end, from a design you write within the team's existing approach through production rollout.
- Write database migrations that follow the team's patterns for schema compatibility and safe upgrades.
- Build the observability, reporting, and audit features administrators rely on to see what their deployment is doing.
- Build features that keep enterprise deployments secure, following the team's security practices.
- Help investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency in coderd.
- Help resolve backend issues surfaced by Coder operators and administrators.
- Document the features you build so a reviewer and the next engineer do not have to decode them.
- Participate in code reviews, contribute to RFC-style design discussions, and join the on-call rotation.
WHAT WE'RE LOOKING FOR
- 2+ years of professional software engineering experience.
- Professional experience writing and shipping Go.
- Working understanding of Go's concurrency model, including goroutines, channels, and the sync package.
- Comfortable with SQL, schema changes, and writing migrations.
- Strong verbal and written communication skills, including surfacing blockers and uncertainty early.
- Solid debugging skills and the persistence to work a problem, and to escalate early when stuck.
- A self-motivated, analytical engineer who enjoys difficult technical challenges.
BONUS TACOS IF YOU HAVE
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience investigating performance under real-world load, including debugging race conditions.
- Experience with observability, audit, or security features in an enterprise product.
- Experience with major cloud providers, Kubernetes, and container orchestration.
- Experience building or operating distributed systems at a meaningful scale.
- Curiosity about the latest developer tooling.
OUR TECH STACK
- Backend: Go, Postgres, Kubernetes, gRPC
- Observability: Prometheus, Grafana
- CI/CD: GitHub Actions
- General: GitHub, Slack, Discord, Notion
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: Remote, Japan
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Engineer, you'll expand your impact by partnering with customers in GitLab's group across APJ to help them get measurable value from GitLab through hands-on technical guidance and proactive enablement. You'll serve as a trusted technical advisor, partnering with customers over Zoom and email to improve adoption, unblock implementations, and apply DevSecOps best practices across the software delivery lifecycle. Working closely with Account Executives and Renewals Managers, you'll align technical recommendations to customer goals and help support renewals and expansion by demonstrating outcomes. You'll also contribute back to the broader GitLab team by sharing learnings through documentation and enablement content, while mentoring team members and customers through complex technical challenges. This role is a strong fit for someone who enjoys solving complex technical problems, communicates clearly, and thrives in a remote, asynchronous environment. You're eager to grow into customer-facing technical leadership with strong mentorship and support from a collaborative team.
What you’ll do
Provide on-demand technical consultancy and solution guidance through Zoom and written channels, helping customers solve day-to-day issues and design and implement GitLab solutions for their DevSecOps workflows.
Drive product adoption and measurable customer value across APJ accounts to support renewals and expansion.
Deliver technical and architectural guidance across source code management, CI/CD, DevSecOps, and Agile planning to unblock implementations and improve adoption.
Partner with Account Executives and Renewals Managers to align technical recommendations to customer objectives and account plans that support retention and growth.
Plan and lead customer workshops, demos, and enablement sessions that help teams adopt GitLab confidently and drive measurable adoption and value, supporting renewals and expansion across APJ.
Maintain and grow your specialty competency in GitLab capabilities and relevant DevSecOps tooling, staying current on new product features and patterns.
Contribute to scalable enablement by improving documentation, sharing knowledge through internal and external channels (for example, tutorials or technical content), and mentoring team members and customers to build technical competency and adoption.
Manage multiple customer engagements in parallel, prioritizing effectively and communicating status, risks, and next steps to keep implementations on track.
What you’ll bring
Experience providing technical consultancy and solution guidance through video calls and written channels, helping users or customers adopt technical solutions successfully.
Familiarity with DevSecOps workflows and related practices across areas such as source code management, CI/CD, security, and Agile planning, with the ability to grow breadth over time.
Hands-on technical background in software development, systems engineering, or similar technical environments, or equivalent practical experience.
Strong communication and collaboration skills, including the ability to explain complex technical topics clearly and work effectively with customers, account teams, and cross-functional partners.
Ability to lead or support workshops, demos, and enablement sessions that build confidence and drive adoption.
Ability to manage multiple priorities in a remote, asynchronous environment while communicating status, risks, and next steps clearly.
Interest in supporting customers across APJ and adapting to different cultures, working styles, and technical maturity levels.
Must be based in Japan, with full working rights in Japan
Must be fluent in Japanese and English
About the team
In this role, you'll support our customers across APJ, delivering workshops, demos, and best-practice guidance while contributing back to our shared documentation and enablement resources. For more on how we work, see
Customer Success Engineering team handbook page
.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States (US)
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Lead global finance operations. Accounting and reporting, month end close, financial controls, regulatory reporting, local audit, and regulatory reporting all sit under you. You'll lead a team of 30+ professionals across 15 countries and be accountable for the quality, timeliness, and defensibility of everything that comes out of it.
Partner with the regional C-suite on what's next. Business strategy, exchange listings, infrastructure investment, and M&A — you'll be in the room, and you'll be the one putting numbers behind the options. Capital planning and investor relations sit with you, as do external partnerships that carry a financial dimension.
Price the decisions before they're made. New products, new markets, new licenses. Each one gets a financial evaluation from your team — unit economics, capital requirements, tax and regulatory cost, downside cases. Leadership should be able to trust that analysis without re-running it.
Tighten controls and risk frameworks across crypto and fiat. This is the part most finance leaders haven't done before. Internal controls, SOX readiness, audit, and global regulatory obligations have to work across digital-asset custody and movement as well as conventional banking flows. You'll build the frameworks that hold up in both worlds.
Own external relationships. Regulators, banking partners, payment providers. These relationships determine what the business can and can't do in a given market, and they need a senior finance voice who regulators and bank credit committees take seriously.
Standardize the plumbing. Global finance policies, a single reporting architecture, consistent close and consolidation processes.
Sit on leadership committees at both the global and local entity level, including boards and governance bodies where a licensed entity requires it.
Maintain up-to-date knowledge of regional financial regulations and cryptocurrency market developments.
What We Look For In You
Degree in Finance, Accounting, Economics, or a related field
Deep technical foundation in IFRS and US GAAP. CPA, ACCA, CA or equivalent certifcation
15+ years of progressive financial leadership experience, preferably in a cryptocurrency exchange, fintech, or financial services company.
Strong understanding of cryptocurrency markets, blockchain technology, and digital asset accounting.
Expertise in financial regulations of various global jurisdictions (e.g., NYDFS, MAS, VARA, MiCA, FCA).
Proven experience with financial systems (e.g., Oracle NetSuite) and automation tools.
Strong analytical, strategic, and leadership skills with the ability to influence at all levels.
Excellent communication skills and ability to operate in a fast-paced, dynamic environment.
Experience managing multi-currency operations and intercompany transactions.
Ability to lead and develop teams in multiple jurisdictions and work across different time zones.
Nice to Have Have
MBA or equivalent
Bonus points if you have previously worked at a crypto exchange!
Passionate about blockchain technology and the crypto space
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $300,533 - $360,639
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Karachi, Pakistan; Lahore, Pakistan; Islamabad, Pakistan
Top 3 Reasons To Join Us
Competitive Salary
International Environment
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do
Design, implement and maintain new features and functionalities for the SAAS platform, understanding the requirements of insurance businesses and translating them into scalable and efficient software solutions
Work on both the front-end and back-end of the application, demonstrating expertise in various technologies, frameworks, and programming languages
Work collaboratively with product, design, engineering teams, and UX designers to understand end-user requirements, use cases, and technical concepts, translating them into a cohesive and effective solution while ensuring a seamless user experience.
Optimize the performance of the application to handle large amounts of data and high user traffic, delivering a smooth user experience
Participate in code reviews and enforce best coding practices, while also writing and executing unit tests and integration tests to maintain code quality
Investigate and promptly fix bugs to maintain the reliability of the platform
Ensure security and compliance by following best practices for securing web applications and adhering to relevant regulations in handling sensitive customer data
Stay up-to-date with the latest technologies, frameworks, and best practices to ensure we remain competitive and innovative
Design the platform with scalability and flexibility in mind, accommodating new features and changes as the number of clients and users grows
Provide mentorship to junior developers, aiding in their technical growth and effective contribution to the team's goals
What We Need
Proven experience 6 years as a Full Stack Engineer, working on complex SAAS applications
Strong technical background with proficiency in back-end technologies, such as .NET Core, C#, GraphQL, MongoDB, Docker
Proficiency in front-end technologies such as Javascript, Vue.js and/or React.js
Familiarity with cloud platforms like AWS, Azure, or Google Cloud for building scalable applications
Experience with microservices and/or clean architecture
Thorough understanding and practical experience with Test-Driven Development (TDD) to ensure robust and well-tested code
Experience with unit, integration and function testing using front-end and back-end testing libraries
Proficiency in Domain-Driven Design (DDD) principles to create a maintainable and modular architecture that aligns with business domains
In-depth knowledge of web security best practices and experience in ensuring compliance with industry regulations
Demonstrated experience in performance optimization for high-traffic web applications
Experience with container technologies like docker and good understanding of cloud infrastructure and solutions.
Experience with agile development methodologies and collaborating with cross-functional teams
Excellent problem-solving skills and a proactive approach to troubleshooting and bug fixing
Strong communication skills to effectively interact with both technical and non-technical team members with diverse backgrounds
A passion for staying updated with the latest trends, technologies, and best practices in software development
Why You'll Love Working Here
Competitive renumeration package
International Environment
15 days annual leave, 10 sick leaves, special leaves
Annual Performance Bonus
Stock Options after 6 months
Company activities and events
Learning and development plan
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Athens, Greece; Acharnes, Greece
Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the Customer Consultant role in Athens.
✅ Are you ready to become member of a dynamic engineering team?
✅ Trying to find the right solution regarding architectural aluminium systems based on project needs is what you want?
Then this position for you!
Who are we looking for?
We are looking for an engineer with strong communication skills and a real interest for better and effective customer experience. You will be member of the Sales Division. Your role is located in our offices in Acharnes, Athens, and you will be next to our clients, project based, since you’re responsible to answer any inquiries they have about our systems and the projects technical specs. In specific, you will collaborate with the sales team to consult and advice on aluminium requirements handling regional and internal projects/projects stakeholders directly. You will conduct static studies regarding the appropriate profile selection during the project’s designing phase and participate in creating the technoeconomical proposals using the company's cost estimation tool. You will be responsible for carrying-out project analysis including complete technical support and value engineering to enhance customer satisfaction and loyalty. Communication & customer support is your second skin. The stakeholders you’re coming in touch with could be architects, private individuals, fabricators, or the group’s subsidiaries.
Requirements
University or TEI degree as an Architect/Civil/Mechanical Engineer (or anything similar)
Excellent knowledge of English
Previous experience with aluminium will be appreciated.
Good knowledge of AutoCAD or other design software
Very good knowledge of computers
Organizational skills, Attention to detail, Problem-Solving
Benefits
Provision of private life & health insurance
Benefits according to performance
Continuous learning and support
Excellent working environment
Annual training plan based on your needs
Role specific benefits
About us…
Alumil brings the best of us forward. Our mission is to deliver the creativity of all the Alumilers and thus make the world a more sustainable place. Afterall, “meraki” in Greek, means spirited work, without forcing yourself to be someone you’re not. Be you, be unique, make the difference, that’s the most precious thing to us. Responsibility, innovation, inclusion, and teamwork are the keywords we focus on.
Build excellence with us every day.
ALUMIL opposes any form of discrimination, unequal behaviour or treatment, and any violation of human rights, and is committed to ensuring equal opportunities in employment. In the recruitment and evaluation of employees, it does not discriminate on the grounds of race, sex, gender identity or gender expression, religion, age, disability, sexual orientation, nationality, political beliefs, social or national origin, or descent.
ALUMIL complies with the statutory provisions strengthening the application of the principle of equal pay for men and women for equal work or work of equal value (Law 5316/2026). The selection process is gender-neutral, and recruitment procedures are conducted in a non-discriminatory manner. Candidates are assessed solely on the basis of objective, job-related criteria.
Every candidate has the right to be informed, in writing or orally, of the pay range for the position prior to the job interview. The pay range has been determined on the basis of objective, gender-neutral criteria, free of any other form of discrimination, in accordance with the company’s pay structure.
Location: Madrid, Spain; Lisbon, Portugal; Sofia, Bulgaria; Podgorica, Montenegro; Belgrade, Serbia
CloudLinux builds Linux infrastructure and security products. You will join our Automation & Management Services cell, working closely with Technical Program Manager to solve problems across teams and services: cloud-cost data, infrastructure inventory, network policies and capacity workflows.
Check out our website for more information
https://cloudlinux.com/
We are looking for a
Senior Automation Engineer
to join the Infrastructure team. You will independently own agreed outcomes—from clarifying the need with engineering teams, Finance or Security to delivering and operating a useful system. The work includes new development, improvements, repairs and maintenance. There is no traditional on-call rotation; you respond to alerts from your own systems during working hours.
What you will do
Turn an incomplete brief into an agreed result and workable plan. Track cross-team dependencies, explain tradeoffs, raise blockers early and communicate changes to estimates. Confirm completion with the users.
Build maintainable software and cloud/infrastructure API integrations. Handle credentials, pagination, retries, partial failures and repeated execution so unattended workflows remain safe and reliable.
Transform billing, usage and inventory data into repeatable outputs. Reconcile totals and periods, apply agreed allocation rules and make missing or uncertain mappings visible.
Extend inventory, network-policy and capacity automation using existing systems. Retain necessary human decisions and verify the operational result.
Deliver changes through version-controlled code and CI. Understand live state, test recovery and release safely; diagnose failures across code, Linux, APIs, data and networking.
Own monitoring, actionable alerts, documentation and maintenance. Leave systems another engineer can operate, and use coding agents while remaining responsible for design, code, tests and outcomes.
Requirements
Must have
Senior-level experience, typically 5+ years in software, infrastructure, platform or automation engineering. You can explain your own design decisions, implementation and operational results.
Strong production Python, software design, testing, debugging and API integration skills. You can understand unfamiliar code and improve existing systems.
Hands-on AWS experience and solid Linux/networking fundamentals, including diagnosis across host, service, network and cloud boundaries.
Practical SQL and data validation: joins, units, periods, ownership mappings and reconciliation. You distinguish evidence from assumptions.
Safe infrastructure delivery through IaC and CI: state, drift, idempotency, dependencies and rollback, using tools such as Terraform/OpenTofu and Ansible.
Demonstrated advanced coding-agent workflows for real engineering tasks. You plan and delegate substantial work, supply context, run agents without continuous supervision within defined permissions and stop conditions, and independently explain, debug, test and verify their output.
Autonomous delivery and clear collaboration: investigate problems, obtain decisions, challenge unsafe or unnecessarily complex approaches and follow through. English B2 or higher for technical discussions, written decisions and internal customer communication.
Nice to have
Experience with cloud billing or FinOps tooling (e.g. AWS CUR/FOCUS, Athena), inventory or event-driven integrations (e.g. NetBox or similar), network policies, flow monitoring, identity and access management, capacity tooling, additional cloud platforms, OpenNebula, Kubernetes, Go, or self-service systems.
Our environment includes Python, Ansible, Terraform/OpenTofu, GitLab CI/CD, Grafana, and related observability tools. Prior experience with every tool or domain is not required. We value the ability to quickly learn unfamiliar technologies, products, and internal business rules.
Benefits
What's in it for you?
A focus on professional development.
Interesting and challenging projects.
Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide.
Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves.
Compensation for private medical insurance.
Co-working and gym/sports reimbursement.
Budget for education.
The opportunity to receive a reward for the most innovative idea that the company can patent.
By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy (
https://cloudlinux.com/candidate-privacy-notice
), which provides detailed information on how we maintain and handle your data.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr. Product Manager
San Diego OR Los Angeles, CA
The Commerce Platform team is focused on Commerce & Monetization as part of Product Data & Strategy at PlayStation. We are responsible for building and scaling products, to enable capabilities for monetizing content, goods and services in the PlayStation ecosystem (i.e. PS5, PS4, Web, PS App and PS Portal). The Commerce Platform team launches new features and capabilities to improve player engagement, enhance various commerce experiences while driving value to our players and PlayStation.
Responsibilities:
Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs.
Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the Voice of the Customer.
Manage stakeholder commitments, align business and technical needs, turn data and insights into actionable delivery and outcomes with ruthless prioritization.
Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term optimizations.
Build positive relationships with other product managers, business stakeholders and finance, legal and tax business partners.
Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences.
Support go-to-market planning and execution. Understand and communicate effectively how your product is used in market.
Partner with data teams to set effective measurement frameworks all along products’ lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis.
Be a champion of PlayStation's cultural values –leveraging creativity to drive innovation and collaboration at all levels leveraging the Product Model not Project Model product manager mindset.
Requirements:
Bachelor’s Degree in a business or technical field or equivalent experience.
5+ years of demonstrated experience in product management.
Experience in managing e-commerce products, with deep knowledge of key consumer journeys (pricing, offers, cart, order, checkout, hardware trade-ins, payment, post-purchase, media content delivery).
Experience in e-commerce required and experience in gaming preferred.
Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps.
Ability to operate in a global matrixed environment
Sufficient technical acumen to dive deep with UX design and engineering teams.
Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects.
Strong analytical abilities and data-driven decision-making, with proven attention to detail.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$154,800
—
$232,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Staff Product Analyst, Product Analytics
San Mateo, Los Angeles, or San Diego, United States
This role will serve as a strategic analytics lead across multiple product and business areas, partnering closely with Product, Engineering, Data Science, Analytics Engineering, Finance, and other cross-functional teams. The Staff Product Analyst will be responsible for identifying long-term monetization and product growth opportunities, shaping product strategy through data-driven insights, and establishing scalable measurement frameworks that support decision-making across initiatives.
Responsibilities
Serve as a strategic analytics thought partner
, using data to shape product strategy, challenge assumptions, identify opportunities and risks, and influence key decisions.
Lead analytics strategy for complex product areas
, partnering with Product, Engineering, Business, and Data teams to translate strategic objectives into KPIs, targets, measurement frameworks, and actionable insights.
Lead measurement and experimentation strategy
, including A/B testing and causal inference approaches, ensuring rigorous methodologies are applied to evaluate product impact and inform investment and launch decisions.
Own complex, ambiguous analytics initiatives end to end
, defining the analytical approach, integrating complex data, and applying advanced analytical techniques to uncover insights and translate them into clear, actionable recommendations.
Influence and communicate with senior stakeholders
, developing concise, compelling narratives that connect analytical findings to business outcomes and drive action.
Elevate Product Analytics capabilities,
establishing scalable frameworks and best practices while mentoring analysts on analytical approaches, stakeholder management, and communication.
Qualifications
Bachelor’s Degree in Statistics, Mathematics, Analytics, Data Science, Business, Economics, or a related field, with 10+ years of relevant professional experience in product analytics, business analytics, data science, or a related analytical role. A related Master’s Degree is a plus.
Demonstrated experience leading complex, cross-functional analytics initiatives with a high degree of autonomy
, including situations where requirements, ownership, or the path forward were ambiguous.
Proven ability to
influence product strategy and decision-making across teams and senior stakeholders
. Strong product and
business acumen
, with experience translating broad business objectives into analytics and measurement strategies, KPIs, experimentation plans, and actionable recommendations.
Deep experience with experimentation and measurement, including A/B testing, hypothesis testing, experiment design, and statistical analysis. Experience with causal inference or quasi-experimental methodologies is highly preferred.
Advanced SQL and proficiency in Python or R, with strong knowledge of statistical concepts and analytical modeling techniques. Experience with user journey tools (e.g., Adobe CJA) and BI tools (e.g., Domo, Tableau) is highly preferred.
Strong leadership presence and communication skills
, with demonstrated ability to simplify complex analytical topics, develop compelling narratives, and communicate recommendations effectively to senior and executive audiences.
Demonstrated ability to
mentor and elevate other analysts
, establish analytical best practices, and improve methodologies and ways of working across teams.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$200,100
—
$300,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, New York, United States
About the Role
iCapital is looking for a Subscription Document Review Associate to join its Regulatory and Compliance team to review investor subscription materials submitted in relation to investments in private and registered funds. The candidate will be responsible for ensuring completeness and compliance of investor subscription materials with the Investment Company Act of 1940, the Investment Advisers Act of 1940, the Securities Act of 1933, the Exchange Act of 1934, and FINRA Rules.
Responsibilities
Review, track, and maintain investor subscription materials, including subscription booklets, indexes, and related documentation.
Create and maintain Excel spreadsheets and reports tracking investor subscriptions, deadlines, and transaction-related data.
Maintain and update rules of engagement for fund sponsors and law firm fund formation departments.
Communicate with investment relation teams on ongoing fundraises and investor issues.
Draft deficiency comments for investor subscription materials.
Qualifications
1-3 years of alternatives experience, preferably with private funds and registered investment advisor experience
Experience in fund structuring and formation, reviewing governing documents for alternative and registered funds
Experience reviewing governing documents for investors, (i.e. limited liability company agreements and trust agreements)
Knowledge of the Investment Company Act of 1940 and Securities Act of 1933
AML and KYC knowledge of regulatory requirements for private fund investors is a plus
Excellent verbal communication skills and strong ability for personal interaction
Professionalism both client-facing and internally
Able to thrive in a fast-paced environment with a continuous learning mindset
Self-motivated with robust project management and process development skills
JD is a plus
Benefits
The base salary range for this role is $ 90,000 to $ 115,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States; Canada (BC & ON only)
Workplace: Remote
Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality.
We’re looking for a Senior Developer Educator to help us create best-in-class video, written, and hands-on education content for Webflow customers, and those who want to define the next phases of the web. You’ll present on camera as a developer educator, and, to keep your skills fresh, you’ll build production grade sites using Webflow that we use in our education videos and courses. You’ll also keep your skills fresh by learning how to integrate Webflow with other services and technologies and then develop content demonstrating how.
ABOUT THE ROLE:
- Location: San Francisco HQ or Remote (United States)
- Travel required to SF - 1 week per month
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- United States (all figures cited below are in USD and pertain to workers in the United States)
- Zone A: $129,000 - $155,000
- Zone B: $121,500 - $146,000
- Zone C: $113,000 - $136,000
This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals.
Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Application Information:
- Application deadline: applications accepted on an ongoing basis until position is closed and filled
- This posting is for a new position
- Reporting to the Director, Education Video
As a Senior Developer Educator you’ll …
- Build the reference websites that anchor Webflow University courses, tutorials, and live training — real, production-quality sites and components that hold up to scrutiny from developers and designers, not just demos that survive a screen recording (see examples in our videos at Webflow University https://university.webflow.com/videos)
- Shape technical curriculum in partnership with instructional designers and video producers, scoping what each lesson needs to demonstrate and why, before anything gets built or shot
- Present technical content on camera for tutorials, course lessons, and live sessions — walking through code and craft with the clarity of someone who actually built the thing
- Work alongside video producers and instructional designers through pre-production, shooting, and review, so what's on screen empowers learners to do the thing
- Serve as the education team's technical subject matter expert, reviewing content for accuracy and pressure-testing it against how people really work and build
- Keep the technical library current as the platform ships, deciding what's gone stale, what needs rebuilding, and what's newly worth teaching
- Partner with product and engineering to understand what's coming, so education is ready when it launches rather than catching up after
ABOUT YOU:
Requirements:
- 4+ years of experience in technical education and web development and/or design
- Proficient in HTML, CSS, and JavaScript, with the ability to write, review, and explain code - leveraging AI tools to accelerate development and refine quality.
- Demonstrated experience teaching technical concepts to a mixed audience through video, documentation, courses, workshops, or community work
- Willingness and ability to present on camera - from an outline or word-for-word script, in studio or from your own home setup
You’ll thrive as a Senior Technical Educator if you:
- Build things because you need to understand them, not just to ship them
- Can address multiple audiences — the visual developer who's never opened a code editor, the engineer evaluating how Webflow can help them build better, and the marketer who’s been handed off components and templates to build with
- Take feedback on your on-camera work as craft input rather than personal critique
- Enjoy collaborating with technical and less technical education teammates alike, recognizing the unique role each person plays in the success of a project
- Are passionate about learning, education, and helping others succeed
- Are equally confident showing the messy middle of a build or the polished result
- Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact
OUR CORE BEHAVIORS
- Build lasting customer trust. We build trust by taking action that puts customer trust first.
- Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
- Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
- Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.
BENEFITS
- Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company.
- Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums.
- Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions.
- Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired.
- Wellness for the whole you. Access to mental health resources, therapy and coaching.
- Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally.
- Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts.
- Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.
Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.
BE YOU, WITH US
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
STAY CONNECTED
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.
PLEASE NOTE:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered.
To join Webflow, you'll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Data Engineering Senior Vice President, to lead the evolution of the enterprise data platform that powers AI, automation, analytics, and data-driven decision making across the firm while positioning proprietary data as a strategic business asset. This role is responsible for defining and executing the architectural vision, roadmap, and operating model for a modern, AI-ready data ecosystem built on a strong foundation of cloud technologies and established engineering capabilities. The position will provide leadership across platform architecture, engineering standards, and cross-functional alignment while overseeing the development of scalable data products, semantic layer capabilities, and future AI enablement initiatives. Partnering closely with an engaged executive steering committee, this individual will play a critical role in shaping how data supports the firm's long-term growth and innovation strategy.
Responsibilities
Define and own iCapital's enterprise data architecture, including the Snowflake platform, semantic layer, reusable data products, and AI-ready ecosystem.
Establish standards for data engineering, governance, security, observability, quality, and documentation.
Own platform reliability, SLAs, DataOps practices, and incident management.
Lead architectural strategy, tooling decisions, and platform investment recommendations.
Develop and execute the multi-year Data Engineering roadmap aligned to business and AI priorities.
Translate enterprise data strategy into prioritized engineering initiatives and platform capabilities.
Build business cases for platform investments and proactively address technical debt and future scalability needs.
Partner with business and technology leaders to deliver data products that support enterprise objectives.
Communicate platform progress, risks, and investment decisions to executive stakeholders.
Build and lead a high-performing Data Engineering organization and culture.
Qualifications
12+ years of experience in data engineering, including 5+ years leading large-scale engineering organizations across multiple functions
Proven track record designing, building, and operating enterprise-scale cloud data platforms (Snowflake, Databricks, or equivalent), including architecture, security, governance, and cost optimization
Deep expertise establishing data engineering best practices across pipeline design, data quality, observability, data contracts, documentation, and operational support
Demonstrated success developing multi-year platform strategies, securing investment, prioritizing initiatives, and delivering measurable business outcomes
Experience partnering with and presenting to executive stakeholders within regulated industries, translating complex technical concepts into business impact
Hands-on experience with analytics engineering, semantic layer development, and modern data transformation frameworks such as dbt
Financial services experience within asset management, wealth management, fintech, banking, or insurance, including knowledge of regulated data environments and governance requirements
Deep expertise in Snowflake architecture, performance optimization, security, and data sharing at enterprise scale
Knowledge of alternative investments, wealth management, fund administration, or related financial services domains
Experience building AI- and ML-enabled data platforms, including semantic layers, feature stores, model-serving infrastructure, or LLM-integrated architectures
Experience with Informatica or comparable enterprise data catalog, metadata management, and MDM platforms
Proven success scaling data engineering organizations through periods of rapid growth, including organizational design, hiring, and leadership development
Benefits
The base salary range for this role is $200,000 to $250,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Mississippi
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
Mississippi, USA
For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions.
About this role
The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:
Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate
Reports to:
US Program Manager
Level
: Associate
Travel Requirement:
This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year.
What you’ll do:
This position will primarily support
Rx Kids
, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site:
Recipient Experience & Customer Service (55%)
Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales
Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals
Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales
Support other field ops processes, including payments and follow-up surveys, and execution across various program stages
Direct Program Support (25%)
Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
Become an expert in the various tech systems used to support project execution and excellence
Track and report operational and efficiency metrics
May be responsible for managing other individuals, such as verification support staff
Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams
Community Engagement (20%)
Cultivate and maintain relationships with implementing partners, key community members, and local service organizations
Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
Collaborate with communication team members to develop and execute on storytelling plans
Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus
2+ years of work or volunteer experience in a role that required project management and people management/coordination
Exceptional communication, organizational, and time-management skills
Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence
Ability to manage day-to-day operations and propose & implement process improvements
Ability to quickly learn and become proficient in new technological platforms
Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s
total compensation
package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
The base salary for this role is $81,000 USD / annually.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Venue:
We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility:
Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to
careers@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (large market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume large market book of business (1,000–4,999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
Ability to travel up to 25% of the time.
What you will do:
Own and manage large market client and broker relationships across a high-volume book of business (25-30 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments. Assume full ownership of all engagement-related KPIs.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 25% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
5+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
Possesses a proven track record of curiosity and independent problem-solving, both when navigating client challenges and collaborating cross-functionally with internal teams.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The salary range for this position is $120,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Salt Lake City, Utah, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 100,000 to $ 125,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Greenwich, Connecticut, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
We are looking for a Director of Partner Programs & Operations to work with Partner, Sales and Operations leadership to design, build, and run the partner ecosystem at ClickHouse. The function covers four capabilities: partner programs, partner operations, channel development, and partner enablement.
This is a design and build role before it is a management one. The program, the systems and data underneath it, the onboarding and readiness motions, and the way the ecosystem is measured are yours to design.
Working closely with the VP, Global Partners and Alliances, and reporting to the VP, Revenue Operations, you share accountability for what the partner ecosystem produces and for what it can deliver: partner-sourced and partner-influenced pipeline, and the certified capacity to implement ClickHouse. You own the programs, standards, and measurement behind both.
You will inherit a small team and grow it as the partner business does. The function runs globally, working through the regional field operations teams.
WHAT YOU'LL BE DOING
- Own the partner program definition and the annual refresh: tiering, benefits, requirements, the partner business planning cadence across cloud, ISV, and SI partners, and the MDF budget with the rebate and funding mechanics behind it. Design the program so it pays for the behavior we want.
- Own the operational counterpart relationships at the hyperscalers and our top-tier partners: program compliance, competencies, the funding and credits those programs make available, and the standing reviews that keep us qualified and keep the joint motion moving.
- Own how the partner business is measured. Set what pipeline contribution and certified delivery capacity mean, and own the reporting that shows where that capacity exists and where it is thin. Defend the numbers to sales leadership, Finance, and the partners.
- Design and own the partner systems, process, and data layer everything else runs on: the PRM, the partner data model in Salesforce, deal registration rules and SLAs, conflict resolution with direct sellers, and co-sell submission hygiene and partner-of-record accuracy. You define the requirements and the logic, and the systems team builds and maintains against them.
- Co-own channel development with the Partners team. You own the onboarding and activation framework that carries a partner from signed to productive, and you run it directly for the long tail. The Partners team leads development for strategic partners and works from the same framework.
- Own partner enablement and readiness: certification paths, competency requirements, and the partner-facing curriculum and content library, built with the enablement and learning teams that own the platform and delivery. You own the readiness bar that determines whether an SI can implement ClickHouse well without us in the room.
- Own the partner-of-record and attribution side of marketplace transactions, with the commercial team owning execution.
- Develop the team and build out the capability the partner business needs next. Design how a small function supports a global partner surface, and expect to carry work yourself before it is staffed.
WHAT YOU BRING ALONG
- 10+ years in partner operations, channel operations, alliances, or revenue operations with direct partner scope, including at least five years leading a team.
- A builder's bias. You would rather design a program than administer one, and you have taken one from early to real: you can point to the tiering, economics, and deal registration you designed or rebuilt, and what it produced. You are comfortable making the platform, process, and data model decisions the function needs, and standing up a motion from a thin starting point.
- Direct hyperscaler experience, required. You have worked AWS, GCP, or Azure partner programs from the operational side: co-sell, program tiers and competencies, marketplace mechanics, and funding.
- Experience building SI and services partner capability, not only transacting partners. You know what it takes for a partner to deliver competently on a technical product: certification that means something, real practice investment, and delivery quality you can measure rather than assume.
- Fluency with partner economics. Margin, referral fees, rebates, and MDF, and how each shows up in revenue, in the P&L, and in partner behavior.
- Owner-operator mindset. You treat partner programs and operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Systems depth. Strong working knowledge of the Salesforce partner data model and a PRM platform (Impartner, Allbound, Salesforce PRM, or similar), with enough depth to specify what needs to be built rather than describe the problem.
- SQL fluency required. Comfortable building your own analysis on partner performance.
- Exposure to consumption-based or usage-based business models strongly preferred. You understand marketplace transaction mechanics, commit drawdown, and why a marketplace deal is not just a differently-papered direct deal.
- Able to partner with Legal and Finance on partner agreements, margin structure, MDF accrual and payout, and the revenue recognition implications of channel and marketplace transactions.
- Credible with partners externally and with the field internally. You can sit in a hyperscaler partner review and in a regional pipeline call, and be useful in both.
- Excellent written and verbal communication. Comfortable presenting to executives and to senior partner stakeholders.
- Bachelor's degree; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
УдалённоseniorRemote, Japan; Must be based in Japan, with full working rights in Japan
headUnited States (US); Ability to lead and develop teams in multiple jurisdictions and work across different time zones
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