Location: Canada
About the Role
You will be the person who makes our AI better at selling. You will read its conversations, notice what is working and what is not, and change the instructions it follows so the next thousand conversations go better.
You do not need to know everything on day one. We will teach you our tools, our playbooks and how to write and test prompts. What we cannot teach is the instinct for conversations, a feel for sales, and the curiosity to dig into the data and ask why.
What You'll Do
Review AI-drafted text messages each day, and approve, edit or rewrite them before they send.
Spot patterns across conversations, such as an opener that gets replies but no orders, and figure out the cause.
Update each brand's prompts and playbook to fix problems at the source, then test the change before it goes live.
Respond to brand requests and turn them into playbook updates.
Help launch new brands: deep research on their brand, write the persona and opening messages, and check that offers work.
Run and track A/B tests, and report what won.
Requirements
You read people well. From one text you can tell whether a shopper is ready to buy, has a question, or is done, and you reply the way a real person would.
You have sales instinct. You answer an objection and then ask for the sale, without arguing or pushing the customer away.
You are curious about data. You can open a table of conversations and ask the right questions: how many, compared to what, at which brand, since when. You notice when a number looks off and go find out why.
You fix the cause, not the symptom. When the AI says something wrong, you look for the reason (a missing fact, a vague rule, two rules that conflict) and fix the instruction so it does not happen again.
You are comfortable with AI tools. You use ChatGPT, Claude or similar tools regularly and understand that how you ask shapes what you get back.
You are online. These are live conversations. You are responsive during working hours and quick to pick things up in Slack.
You learn fast and like feedback. You pick up new tools quickly and want to get better each week.
Nice to Have
Experience in sales (SDR, BDR, retail or any role with a close rate), customer support, or live chat.
Experience at a DTC brand or ecommerce agency.
Familiarity with Shopify, Klaviyo, Postscript or similar tools.
Spreadsheet skills, or basic SQL.
Something you have built or automated with AI on your own.
What We'll Teach You
Our console, approval queue and playbook system.
How to write, test and ship prompt changes.
Shopify basics, discount codes and how they combine.
How we run and read A/B tests.
Location: Poland; Romania; Cyprus; Serbia; Portugal; Malta
Our client is an international IT solutions and technology integration company specializing in cloud infrastructure, networking, web performance, and cybersecurity solutions.
The company works primarily with digital-native businesses across Europe, including clients in gaming, gambling, fintech, IT, and adjacent technology-driven industries. Its technology portfolio includes leading cloud and web security platforms and solutions.
As the business continues to grow, the company is looking for an experienced
Senior Sales Executive - Hunter
to drive new business development across European markets.
This is a pure hunter role for a senior sales professional who already has an active network of potential clients and knows how to turn relationships into complex, high-value B2B opportunities.
You will focus on two core areas: Cloud Infrastructure and Web Security, working with digital-native companies that require scalable, high-performance, and secure technology infrastructure.
The position is remote, and the candidate's location is flexible. What matters most is an active and relevant client network across European markets.
Your future tasks:
Drive new business acquisition across European markets
Develop sales opportunities within digital-native industries, including gaming, gambling, fintech, and IT
Leverage your existing professional network to identify and engage potential customers
Proactively build your own pipeline rather than relying primarily on inbound leads
Sell solutions across Cloud Infrastructure and Web Security
Identify customer infrastructure, performance, scalability, and security needs and translate them into relevant technology solutions
Build relationships with senior decision-makers and key stakeholders within target accounts
Manage the complete B2B sales cycle from initial contact and qualification through proposal, negotiation, and closing
Develop and manage complex opportunities with an average sales cycle of approximately 2-4 months
Build a sustainable pipeline of high-value opportunities and take ownership of individual sales targets
Focus on profitable business growth and understand the commercial performance of deals, including Gross Profit (GP)
Develop long-term customer relationships and identify opportunities for recurring business and renewals
Maintain ownership of your pipeline and sales activities with a high degree of independence
Collaborate with internal technical and commercial teams to develop solutions that meet client requirements
Requirements
Proven senior-level experience in B2B technology sales and new business development
Strong hunter sales background with demonstrated success proactively generating and closing new business
An active and established client network across European markets - this is a key requirement for the role
Existing relationships with decision-makers within digital-native companies, particularly in gaming, gambling, fintech, IT, or adjacent industries
Proven ability to generate significant Gross Profit, ideally with a track record around $500K+ GP annually or a comparable level of sales performance
Experience selling Cloud Infrastructure, Web Security, cloud services, cybersecurity, networking, or related technology solutions
Strong understanding of cloud infrastructure and/or web security solutions
Experience managing complex B2B sales cycles of 2+ months
Proven ability to independently source opportunities, build a pipeline, negotiate, and close high-value deals
Experience working with large commercial opportunities and senior-level decision-makers
Commercial mindset with a strong understanding of Gross Profit rather than revenue alone
Ability to build long-term client relationships and develop recurring business
Strong negotiation and relationship-building skills
Fluent English and proven experience working with European clients in English
Self-starter mentality with the ability to manage your own pipeline and priorities without close supervision
Comfortable working independently in a remote international environment
Willingness to work under a B2B contract
Will be an advantage:
Direct sales experience with Google Cloud and/or Cloudflare solutions
Existing client network specifically within the gaming or gambling industry
Experience selling to fintech and other high-growth digital-native companies
Experience with recurring revenue models, subscriptions, managed services, or other long-term technology contracts
Strong understanding of cloud migration, infrastructure optimization, web performance, and cybersecurity
Experience selling through technology partnerships or within an IT integrator environment
Track record of closing high-value technology deals with long-term commercial potential
Benefits
Remote work format with flexibility regarding your location
Opportunity to develop business across multiple European markets
High level of autonomy and ownership over your client portfolio and sales pipeline
Opportunity to work with leading technologies in cloud infrastructure and web security
Exposure to fast-growing digital-native industries, including gaming, gambling, fintech, and IT
Opportunity to leverage your existing network while building long-term relationships with high-value clients
Strong focus on recurring business, allowing successful client relationships to generate value over multiple years
Opportunity to work on complex, high-value technology deals with international clients
Direct impact on the company's growth and expansion across European markets
Entrepreneurial environment designed for an experienced sales professional who prefers independence, ownership, and measurable commercial results
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
Role Purpose
The GBS PMO & Transformation Analyst provides project, governance, analytical and administrative support to the Global Business Services function.
The role supports the development and execution of the GBS roadmap by assisting with service transitions, business case development, project & process governance, stakeholder reporting, performance tracking and continuous improvement initiatives. Working closely with the Director of Global Business Services, function leaders and project teams, the role helps ensure that GBS initiatives are delivered in a structured, disciplined and measurable manner.
The role holder must be an ambitious analyst or project professional seeking exposure to enterprise transformation, shared services, business process improvement and organisational change. The role supports governance, transition and business case activities identified within EnerMech's GBS model.
Key Responsibilities
Support the delivery of GBS projects, transitions and improvement initiatives.
Maintain project plans, RAID logs, action trackers and milestone schedules.
Assist in planning and coordinating the migration of activities into the GBS organisation.
Support transition readiness assessments, training coordination and go-live preparation.
Coordinate GBS governance meetings, steering committees and project review forums.
Support the preparation of business cases for new GBS opportunities, scope expansions and transformation initiatives.
Collect, validate and analyse baseline data relating to costs, volumes, effort and performance.
Assist with process mapping, root cause reviews and improvement workshops.
Track progress against agreed deliverables and escalate risks where required.
Coordinate meetings, workshops and project activities with stakeholders.
Experience Requirements
Experience within Shared Services, GBS or Finance Operations.
Exposure to business case development and financial modelling.
Knowledge of project management methodologies.
Experience with Power BI.
Experience supporting system implementations or business transitions.
Project Management qualification (PRINCE2, PMP, Agile, CAPM or equivalent).
Knowledge of process improvement methodologies such as Lean or Six Sigma.
Anticipated Skills
Degree in Business, Finance, Accounting, Economics, Project Management or related discipline.
2-5 years' experience in project support, PMO, business analysis, shared services or transformation environments.
Strong analytical and problem-solving capability.
Excellent Excel and PowerPoint skills.
Strong written and verbal communication skills.
Experience preparing reports, presentations and management information.
Ability to manage multiple priorities and work independently.
Strong attention to detail and organisational skills.
·
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The opportunity:
This is an exciting opportunity to lead the Finance function across the Americas and play a key role in shaping the region's financial performance and future growth. As a trusted partner to senior leadership, you will provide strategic financial insight, drive strong governance and compliance, and ensure the delivery of accurate and timely reporting.
You will lead and develop a high-performing finance team, champion process improvement and automation initiatives, and help create scalable, efficient ways of working. This role offers the chance to influence business decisions, strengthen financial controls, and make a lasting impact across the organization.
Key Responsibilities:
Own the monthly, quarterly and year-end close for the geography, aligned with the Group timetable; coordinate business, Project Accounting and SSC teams (AP, O2C and R2R) to deliver complete and accurate results.
Review monthly financial performance, including revenue, margin, operating costs, balance sheet and cash flow; investigate material variances and provide clear commentary and actions to management.
Support the annual budget, strategic planning and periodic forecasting processes, challenging assumptions and ensuring alignment between operational plans and financial outcomes.
Review and approve balance sheet reconciliations and journals in line with delegated authority; ensure aged, unsupported or unreconciled items are resolved promptly.
Establish and maintain the reconciliation framework with Group Finance, including account risk assessment, ownership, frequency, methodology and escalation requirements.
Monitor accounting classifications, cost coding, accruals, provisions, revenue recognition and other key accounting judgements to ensure compliance with Group policy and applicable standards.
Lead preparation and coordination of statutory financial statements, external audits and regulatory filings for the geography, working with Group Finance and external advisers as required.
Coordinate tax compliance and tax accounting requirements, including forecasting tax liabilities and supporting corporate, indirect, payroll and other local tax matters with specialist advisers and Group Tax.
Manage the finance control environment, including control testing, remediation, policy compliance and delivery of training where required.
Act as an escalation and approval point for core finance activities, including FX revaluation, non-PO invoices, credit notes, vendor reconciliations, account clearing and payments, in accordance with authority levels and segregation-of-duties requirements.
Partner with Treasury and the business on cash management, customer collections, vendor payment planning, liquidity forecasting and working-capital improvement.
Support CAPEX governance, including financial evaluation, approval support, tracking of spend and post-investment review, where appropriate.
Identify, assess and escalate financial risks, including currency, credit, liquidity, political, operational and compliance risks, and coordinate appropriate mitigation actions.
Provide technical accounting guidance and support the assessment and implementation of new or revised accounting policies and standards, escalating complex matters to Group Finance where appropriate.
Maintain complete, audit-ready documentation for statutory audits, government inspections, regulatory submissions and other legal or compliance requirements.
Agree service governance, performance expectations and ways of working with the SSC; review service quality, resolve escalations and drive measurable process improvements.
Support ERP, reporting and finance-transformation initiatives, including requirements definition, testing, implementation, control design and adoption.
Build effective relationships with operational leaders and central functions, providing timely financial advice and ensuring finance issues are resolved at the appropriate level.
Requirements
Professional accounting qualification (e.g. CA, ACA, ACCA, CIMA, CPA or equivalent).
Substantial post-qualification experience in financial control, reporting or a comparable senior finance role, ideally within a multi-entity or international organisation.
Demonstrated ownership of month-end close, balance sheet control, statutory reporting, audit and internal controls.
Experience leading and developing a finance team and working effectively with shared-service or outsourced finance teams.
Working knowledge of budgeting, forecasting, cash flow, working capital, tax coordination and financial risk management.
Strong ERP and financial reporting systems experience; experience supporting systems or finance-transformation initiatives is desirable.
Advanced Microsoft Excel capability; Power BI or comparable data-visualisation/reporting experience is desirable.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
Role Overview
Purpose: develop engineering competence while supporting safe, accurate and timely technical delivery for assigned ES and IIS projects under supervision.
Be responsible for the care, completeness, traceability and timely preparation of assigned calculations, drawings and procedure inputs; submit all engineering outputs for checking and approval before release.
Apply approved standards, templates and document controls; escalate uncertainty, technical risk and scope changes to the supervising engineer.
Work within assigned competence and supervision arrangements. Technical approvals, purchasing commitments and budget approvals remain with authorized personnel.
Responsibilities
Prepare routine engineering calculations, equipment data, drawings and P&ID markups using approved methods under guidance; record inputs, assumptions, units and sources.
Draft procedures and engineering content for work packs; incorporate review comments and maintain revision history.
Assist with job design, equipment selection and specification, considering operating requirements and equipment capabilities and limitations. Support workshop familiarization and function testing under competent supervision.
Assist with engineering inputs to tenders, technical queries and project reporting; support activity sequencing, resource planning and mobilization schedules, and communicate progress, dependencies, shortages and delivery risks promptly.
Participate in planned workshop, project and site rotations across relevant service lines, assisting with field data collection and project execution under the guidance of the assigned engineer or site supervisor.
Follow EnerMech and client quality, health, safety and environmental requirements; participate in risk reviews and report hazards, nonconformities and proposed changes.
Support post-job analysis by comparing planned and actual performance, recording equipment performance and contributing to close-out reports and lessons learned. Recommend improvements to shared templates, calculation tools and controlled technical libraries.
Prepare equipment, tooling and consumables lists and assist with mobilization checks; coordinate with operations and workshop teams to confirm availability, readiness and suitability, and identify missing items before mobilization.
Prepare technical inputs to material requisitions and assist with supplier technical clarifications and quotation comparisons, subject to engineering review.
Assist with estimates and track assigned equipment, material and service costs against approved allowances; report variances to the project team.
Requirements
Qualifications:
relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to scope.
Experience:
entry-level, typically 0–2 years.
Travel:
workshop and onshore / offshore assignments as required; scope, training and travel expectations to be confirmed for the vacancy.
Benefits
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Lendava, Slovenia
D-ploy is a leading
IT
and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an
IT
and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where
IT
counts, join us!
Responsibilities
Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment
Local hands-and-feet support for global IT teams
Troubleshooting automation and production systems (PLC, SCADA, OT networks)
Support for software upgrades, patching, and backups in lab/OT environments
Incident, problem, and change management (ITIL-based)
Compliance with CSV, GxP, and data integrity procedures
Participation in disaster recovery and business continuity planning
Requirements
Bachelor's in IT, Engineering, or related field
5+ years of IT/OT support experience in regulated environments
Experience with industrial IT systems, SCADA/PLC, and lab software
Networking knowledge (VLAN, Firewall, Routing)
ITIL process knowledge; ServiceNow/Remedy ticketing
Database Troubleshooting Experience MSSQL
Available for onsite support and 24/7 on-call rotation
Fluency in Slovenian and English (both written and spoken) is essential.
Candidate must declare Criminal Record no older than 3 months.
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Refreshments in the D-ploy office
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Is
IT
in your DNA?
Location: Bulgaria; Serbia; Poland; Czechia
Would you like to build a career in a leading multinational IT company?
We are seeking a skilled Content Marketing Writer to join our marketing team in a remote, part-time role. You’ll create compelling B2B content across multiple channels, helping us communicate our value, strengthen our brand, and support global marketing and growth initiatives. This is a hands-on position where your creativity, editorial expertise, and AI skills will make a real impact.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
Requirements
What will you do at MMDSmart?
Create, edit, and refine engaging B2B marketing content across multiple channels, including blogs, landing pages, websites, and digital campaigns.
Develop compelling marketing materials such as ebooks, whitepapers, video scripts, event messaging, and promotional content.
Ensure all written company content is clear, accurate, consistent, and aligned with our brand voice and corporate identity.
Proofread and review marketing materials to maintain high editorial standards.
Collaborate with the marketing team and other internal stakeholders to deliver content that supports business goals and go-to-market initiatives.
Leverage AI tools and automation to improve content creation processes, efficiency, and quality.
You are a perfect match if you have:
Proven experience in B2B content writing, preferably within the SaaS, IT, or Telecommunications industries.
Strong copywriting, editing, and proofreading skills across various marketing formats and channels.
Native-level English proficiency, both written and spoken.
Hands-on experience using AI tools for content creation, optimization, and workflow automation.
Experience creating content for technical products and translating complex concepts into clear, engaging messages.
Strong digital literacy and proficiency with Google Workspace tools.
Ability to manage multiple content projects and meet deadlines in a fast-paced environment.
What you need to succeed:
Creative thinking combined with strong attention to detail and editorial precision.
Excellent communication and collaboration skills.
A proactive, independent, and results-oriented approach to work.
Strong organizational and time management skills.
Curiosity, adaptability, and a willingness to explore new technologies and AI-driven solutions.
Ability to understand complex topics and communicate them clearly to different audiences.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness:
Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness:
Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development
: Benefit from free educational events & courses, and English classes with native speakers.
Your Career:
Focus on your professional development in a supportive environment.
Work-Life Balance
: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources is looking for an experienced Automotive Workshop Operations Manager to keep the workshop running smoothly and efficiently. From leading the technical team and coordinating repair jobs to ensuring quality workmanship and timely vehicle delivery, you'll play a key role in the workshop's day-to-day success.
We're looking for someone who understands the technical side of automotive operations, knows how to bring out the best in a team, and can keep things organized even when the workshop gets busy.
Key Responsibilities
Keep daily workshop operations running smoothly, from vehicle inspections and diagnostics to repairs and maintenance.
Lead technicians and mechanics, assign jobs, and make sure everyone knows their priorities.
Plan repair schedules and balance workloads to meet deadlines and delivery commitments.
Help the team troubleshoot challenging mechanical and electrical issues when needed.
Check work progress and ensure repairs meet quality standards before vehicles are handed back to customers.
Spot delays and workflow issues early, then find practical ways to resolve them.
Keep customers and internal teams updated on repair progress, findings, costs, and expected completion dates.
Review job orders, repair estimates, and parts requirements to keep work properly planned and costs under control.
Coordinate with suppliers and parts teams to ensure the workshop has the components and materials it needs.
Make sure tools, diagnostic equipment, and workshop machinery are properly maintained and used safely.
Keep service records, repair documentation, and job progress reports accurate and up to date.
Maintain a clean, safe, and organized working environment in line with workshop procedures.
Look for ways to improve turnaround times, team productivity, and overall workshop efficiency.
Support and coach team members to strengthen their technical skills and performance.
Investigate recurring repair issues and put solutions in place to prevent them from happening again.
Monitor workshop performance and share ideas with management on how to improve service quality and resource use.
Work closely with management to achieve operational targets and deliver a consistently positive customer
Requirements
Previous experience managing or supervising an automotive workshop or service centre.
A diploma or degree in Automotive Technology, Automotive Engineering, Mechanical Engineering, or a related field.
Strong knowledge of vehicle diagnostics, mechanical and electrical systems, servicing, and repair procedures.
The ability to lead a technical team, manage competing priorities, and keep jobs moving.
Good organizational and problem-solving skills, with a practical approach to day-to-day challenges.
An understanding of workshop scheduling, spare parts coordination, equipment maintenance, and cost control.
Strong communication skills and the ability to work effectively with technicians, customers, suppliers, and management.
A commitment to quality workmanship, workplace safety, and continuous improvement.
Must currently be based in the UAE and available for an in-person interview in Dubai.
Benefits
Salary: AED 15,000 - 20,000
Location: Paris, France
We are growing! We are currently looking to hire a
Project Coordinator Intern
in our Paris office.
The duration of the internship is
6 months.
Who are we:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
You will join a dynamic and fast-paced environment and will be supporting the client-facing team to deliver white glove service to a portfolio of premium and luxury brands.
Responsibilities
The duties will involve assisting the Customer Success Managers with various aspects of day-to-day operations:
Project Management: internal briefs, presentation preparations, invoicing, coordination with other internal teams
Support to the regional VP on transversal tasks: consolidation of data for the market, key business trackers
Learning experience: possibility to shadow Customer Success team members in their client meetings, participation to all internal calls where the teams are being trained on new services and methodologies…
Requirements
What you will bring along:
This role requires interest in retail/luxury industry and customer experience as well as the ability to work mostly on administration, coordination, and problem-solving tasks. You should also have the below:
Perfect English skills (both oral & written)
Organizational skills & Project Management
Attention to detail
Excellent Excel & Power Point skills
Autonomy in tasks management
Excellent interpersonal skills
Data visualization skills would be greatly appreciated
Location: Japan; Philippines; Malaysia; Indonesia; Vietnam; Thailand
We are growing! We are currently looking to hire an
Operations Coordinator
to work with us remotely.
Who we are:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
In this role, you will be responsible for the successful and cost-effective execution of the local projects under the supervision of the Community & Operations Manager. Further, enhancing the local database of Evaluators and retaining the active ones.
Handle the process of Evaluators acquisition for the forecasted missions in operating areas
Ensure proper scheduling and execution of the fieldwork projects as per company standards
Verify that field surveys meet is electronically submitted on time and meet our standards (quantity VS quality)
Conduct surveys screening and validation
Set appropriate pay rate to evaluations while making sure operation margin target is reached
Contribute to the Evaluators Database optimization and make sure data are updated
Maintain healthy relationship with Evaluators.
Make sure the finance team has all their payment details of evaluators to receive their payments on time.
Requirements
What you will bring along:
Diploma in Administration, Business, Management, or relevant field.
At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
Fluent in Japanese
, excellent communication skills in English as you will be the contact person for the Evaluators.
Social media/Tech savvy (personal or professional)
Microsoft Office skills required; other software knowledge is appreciated!
Interest/ experience in social media outreach and community management
Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.
Being resourceful, proactive, and having a problem-solving mindset. Ability to work with details and time-sensitive issues.
Passionate, positive, and outgoing personality. Ability to work as part of a team.
Ability to work under pressure and to manage stress.
Customer-service orientation
Location: San Marcos, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Tbilisi, Georgia
We are looking for an experienced and results-driven
Head of Sales
to lead and grow our sales operations in Tbilisi, Georgia. The ideal candidate will have a strong background in sales leadership, team management, and revenue generation, with the ability to develop effective sales strategies, drive performance, and achieve business targets.
Experience in real estate or other target-driven industries, such as banking, automotive, premium retail, or hospitality, will be an advantage.
Key Responsibilities
Develop and implement sales strategies to achieve revenue targets and business objectives.
Lead, manage, and motivate the sales team to consistently meet and exceed targets.
Recruit, train, and develop sales professionals to build a high-performing team.
Monitor sales performance, conversion rates, and key performance indicators (KPIs).
Establish and maintain effective sales processes, pipelines, and reporting systems.
Identify new business opportunities and implement strategies to increase market share.
Oversee lead management, follow-ups, client relationships, and deal closures.
Analyse market trends, competitor activities, and customer requirements to improve sales performance.
Prepare regular sales reports and provide performance updates to senior management.
Ensure accountability, productivity, and continuous improvement across the sales team.
Requirements
Proven experience in a senior sales leadership role, preferably as a Head of Sales, Sales Director, or Sales Team Leader.
Strong track record of achieving sales targets and driving revenue growth.
Previous experience managing, motivating, and developing sales teams.
Experience in real estate, banking, automotive, premium retail, hospitality, or other target-driven industries is preferred.
Strong knowledge of sales strategies, lead conversion, pipeline management, and performance tracking.
Excellent leadership, negotiation, communication, and decision-making skills.
Ability to work in a fast-paced, target-oriented environment.
Strong analytical skills and proficiency in sales reporting and CRM systems.
Fluency in Russian is required.
Knowledge of Georgian and English will be an advantage.
Candidates must be willing to work on-site in Tbilisi, Georgia.
Benefits
Opportunity to lead and develop a sales team in a growing business.
Competitive compensation package, based on experience.
Performance-based incentives linked to sales results.
Professional growth and career development opportunities.
A dynamic and results-oriented working environment.
Вести продукт целиком: формировать видение, роадмап и приоритеты. Регулярно общаться с врачами и клиниками: проводить интервью, наблюдать за приёмами, собирать обратную связь.
участвовать в создании экспертного контента для отраслевых СМИ (Арендатор, Shop and Mall, CRE и др.); CustDev текущих клиентов для создания крутых кейсов;
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Shape the engineering foundations of Mistral AI’s next generation of compute capacity while improving the resilience of the infrastructure already in service. This role combines technical design leadership with field reliability engineering: you will establish demanding, practical requirements for colocation power and cooling, scrutinize proposed solutions and turn operating experience into better designs, safer changes and more reliable AI capacity.
Operating context & accountability
Mistral deploys high-density AI infrastructure in colocation facilities, where partners operate the underlying critical plant. You will be Mistral’s technical counterpart to providers, designers, commissioning specialists and internal IT and capacity teams. The position combines forward-looking design authority with hands-on technical investigation and portfolio reliability improvement. It requires depth in one core engineering discipline and the judgment to lead multidisciplinary decisions with specialist support.
Key responsibilities — design and technical standards
- Own and continuously improve Mistral’s technical design criteria and colocation requirements for new facilities, expansions and retrofits, including availability objectives, failure domains, maintainability and operational flexibility.
- Translate GPU platform roadmaps into measurable facility envelopes: IT load and transients, rack density, electrical topology, redundancy, cooling capacity, supply/return temperatures, flow, pressure, water quality and monitoring.
- Review utility and MV/LV arrangements, transformers, generators, UPS, switchgear, busway, protection coordination, earthing, power quality and metering for suitability under demanding AI loads.
- Review mechanical and controls architecture, including chilled-water and heat-rejection systems, pumps, control sequences, CDU integration, leak detection, filtration, water treatment and cooling recovery scenarios.
- Lead multidisciplinary reviews of single-line diagrams, P&IDs, sequences of operation, design calculations, capacity models, failure-mode studies and proposed deviations; document risks and decisions.
- Participate in site selection, technical due diligence, provider RFPs, design milestones and commercial technical schedules, challenging assumptions before they become delivery constraints.
- Define design review and exception processes that balance performance, resilience, deployment speed, efficiency, capital cost and long-term operability.
Key responsibilities — commissioning and delivery assurance
- Partner with delivery and commissioning teams to define functional and integrated testing requirements, acceptance criteria, evidence packages and outstanding-defect management.
- Validate that electrical and cooling infrastructure can support the contracted AI load envelope under normal, maintenance and credible fault conditions.
- Review test scripts and results for loss of utility, UPS/generator transitions, cooling component failures, controls faults, CDU interface events and staged restoration where applicable.
- Ensure operational handover includes accurate drawings, asset and interface registers, monitoring points, setpoints, maintenance constraints, emergency procedures and unresolved risk ownership.
- Support live-site changes and capacity upgrades with a disciplined review of impact, sequencing, rollback plans and operational readiness.
Key responsibilities — field reliability and root-cause analysis
- Act as a technical escalation point for recurring or high-impact electrical, mechanical and controls incidents across operational colocation sites.
- Analyze alarms, BMS/EPMS trends, event sequences, power-quality records, cooling telemetry, commissioning findings and maintenance evidence to distinguish symptoms from systemic causes.
- Lead or challenge technical root-cause investigations with colocation partners, including common-mode failures, protection miscoordination, thermal instability, control logic, hydraulic performance and hidden capacity limitations.
- Develop risk-ranked corrective actions and reliability improvement programs; validate effectiveness through evidence and post-change monitoring.
- Identify fleet-wide patterns and feed lessons learned into reference designs, acceptance tests, technical specifications and provider governance.
- Review maintenance and change proposals that create material exposure to compute availability, providing clear technical recommendations and escalation where required.
Key responsibilities — collaboration and leadership
- Work with IT hardware, network and platform teams to understand the operational consequences of rack-level and cluster-level failure domains.
- Influence colocation providers, consultants and OEM partners through technically rigorous, fact-based reviews without relying on direct operational authority.
- Present design trade-offs, reliability risks and investment recommendations in language accessible to engineering leadership and business stakeholders.
- Develop reusable standards, technical playbooks and engineering knowledge sharing to support consistent decisions across a rapidly expanding portfolio.
What success looks like
- New capacity is accepted against well-defined electrical, thermal and resilience criteria with transparent technical exceptions.
- Design risks are identified early, reducing late changes, stranded capacity and avoidable operational constraints.
- Repeat incidents and unresolved critical engineering defects decrease as corrective actions are verified.
- Field experience produces measurable improvements to future designs and live-site operating resilience.
Minimum qualifications
- At least 8 years in mission-critical data center design, engineering, commissioning or technical reliability, including responsibility for complex technical decisions.
- Degree in electrical or mechanical engineering, or equivalent professional experience, with deep knowledge in one discipline and strong working knowledge of the other.
- Demonstrated expertise in critical power and cooling architecture, redundancy, failure-mode analysis and operational risk management.
- Experience reviewing engineering drawings, calculations, commissioning evidence and root-cause analyses, and coordinating technical specialists.
- Ability to influence colocation providers and cross-functional stakeholders; excellent English communication and willingness to travel.
Preferred qualifications
- Experience with AI/HPC infrastructure, high-density accelerator platforms and direct-to-chip liquid cooling.
- Knowledge of CDUs, facility-to-technology cooling interfaces, hydraulic performance, cooling-water quality and leak management.
- Experience with electrical protection/selectivity, power quality, controls sequences, integrated systems testing and BMS/EPMS analytics.
- Experience creating technical standards across multiple sites or providers, including design deviations and fleet-wide reliability improvements.
- Professional engineering registration or equivalent technical credentials.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is seeking a Financial Data and Controls Lead to join our Billing Platform team. Billing Platform builds the systems customers use to transact with Anthropic: subscriptions, usage billing, quote to cash, invoicing, and payments. You'll be the dedicated owner of billing accuracy, reconciliation, and financial controls across those systems, making sure the right checks run, the right controls are in place, and the audit evidence exists.
Our billing systems and pricing change often, and each flow needs to meet SOX requirements. Accurate billing is what lets us launch products and pricing quickly and still close the books on time. The hard problems today include validating negotiated pricing from contract to invoice, handling the many forms of credits, app store billing, and keeping controls current while the systems under them are replaced.
This is a foundational role and the first hire of its kind on the team. You'll lead a working group of the reconciliation and controls owners from each billing engineering team, and you'll set the approach they follow. You'll work closely with Finance Systems, Accounting, Internal Audit, and Data Engineering.
The role sits in Engineering and works with Finance every day. Our Data organization builds the pipelines and owns the warehouse, and you'll use that data and partner with that team. We're looking for an engineer or data practitioner with strong accounting domain knowledge, who can talk to engineers about systems and to Finance and auditors about risk and materiality.
Key responsibilities
Own reconciliation and accuracy checks for critical billing data (quantity, price, discounts, and invoices) across our product platform, third-party billing and payment providers, app stores, cloud marketplaces, and in-house systems
Design and run detective controls that catch billing errors before they reach the accounting books
Partner with billing engineering teams to turn repeat checks into automated verifiers
Review billing changes that have financial impact, flag the ones that touch SOX or IT application controls (ITACs), and make sure functional test evidence is in place
Make SOX review a standard, lightweight step in how billing changes ship, treated like a security review, so launches are not delayed by it
Own the end-to-end test strategy and audit evidence for those changes, working with Finance Systems, Data Engineering, Accounting, and Internal Audit
Triage billing errors, prioritize backfills and fixes with the owning teams, and track materiality over time
Define and maintain the data contracts between billing and finance systems, so downstream teams can find and trust the data they need
Lead the working group of reconciliation and controls owners across billing engineering teams, through influence and not reporting lines
Act as the Billing owner, alongside Accounting and Finance Systems, for translating the product and pricing roadmap into financial impact, test strategy, and process updates
Minimum qualifications
Experience building or owning a financial ledger, billing reconciliation, or cash reconciliation system end to end, one that Accounting relied on to close the books
Hands-on SQL skills strong enough to take two messy datasets (for example usage events and invoices), match them, find the breaks, and explain the root cause
Accounting domain knowledge (order to cash, month-end close, and materiality) sufficient to tell which billing changes have financial impact
Experience working with SOX and Internal Audit teams on IT application controls, detective controls, transaction monitoring, functional test evidence, and auditor walkthroughs
Experience defining data contracts between billing or product systems and finance systems such as the ERP, general ledger, or revenue recognition
Track record of driving work across Engineering, Finance, Accounting, and Audit without direct authority
Ability to explain technical issues to Finance and auditors in their terms, and financial risk to engineers in theirs
Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems
Preferred qualifications
Background as a backend, data, or analytics engineer who built a financial ledger or cash reconciliation system from scratch
Experience running these systems under public company reporting requirements, and scaling them as the company grew
Experience with usage-based or consumption billing
Experience with multi-party billing, such as marketplaces, or app stores
Experience turning manual checks into automated verifiers with engineering teams
Experience remediating a control deficiency, or standing up a controls program while the underlying systems were changing
A track record of using Claude or other AI tools to automate reconciliation, testing, or evidence collection, with checks that hold up to review
Experience with billing and finance tools such as Stripe, Metronome, Zuora, NetSuite, or Workday Financials
Python for data analysis or automation
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$345,000
—
$425,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Sales Development Manager for Enterprise at Anthropic, you will lead the team that opens our most strategic customer relationships. You'll build and manage a team of 6-10 Business Development Representatives (BDRs) who generate high-value pipeline inside complex enterprise organizations through account-based prospecting, multi-threaded outreach, and rigorous qualification.
Enterprise buying is long and involves many stakeholders. The work here is less about volume and more about depth: knowing an account well enough to reach the right people with the right message, and staying with it long enough to turn early conversations into real opportunities. You'll bring a strong understanding of enterprise sales cycles and organizational dynamics, and you'll coach your team to develop strategic accounts over time.
You'll partner closely with Enterprise Account Executives and with leaders across Sales, Revenue Operations, Strategy, and Marketing. You'll also develop the next generation of Anthropic's enterprise sellers, helping BDRs grow into Account Executive roles while they help the world's largest organizations adopt safe, frontier AI.
Key responsibilities
Build, lead, and scale a team of BDRs focused on the Enterprise segment
Drive strategic pipeline generation through account-based prospecting and targeted outbound campaigns to Global 2000 accounts
Coach your team on partnering with Enterprise Account Executives to develop account plans, coordinate multi-threaded outreach, and ensure high-quality opportunity handoffs
Establish and track KPIs focused on opportunity quality, deal size, and strategic account penetration
Coach and model for your team on enterprise prospecting, stakeholder mapping, and complex qualification
Build a deep understanding of enterprise buying processes, and coach the team on navigating procurement, legal, and security requirements
Own pipeline reviews with sales leadership covering enterprise pipeline health, account penetration, and competitive positioning
Build strong relationships with cross-functional leaders and partners across Sales, Revenue Operations, Strategy, and Marketing
Coach and mentor BDRs on strategic prospecting, executive engagement, and career development toward Account Executive roles
Minimum qualifications
Experience managing BDR, SDR, or new business Account Executive teams in an enterprise-focused sales organization
A track record of building teams that prospect successfully into complex enterprise organizations
Experience with account-based selling strategies, including account planning, stakeholder mapping, and multi-threaded outreach
Hands-on proficiency with a CRM and sales engagement tooling (e.g., Salesforce, LinkedIn Sales Navigator, or similar), and the analytical skills to design prospecting systems and measure pipeline quality
Demonstrated ability to coach representatives on navigating complex organizational structures and multi-stakeholder deals
Clear written and verbal communication, including the ability to engage executive-level stakeholders
An understanding of Anthropic’s products, ecosystem, and hands on building experience with LLMs
Excitement about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Personal closing experience as an Account Executive, Account Manager, ideally in a management role
Experience managing teams that prospect into Fortune 500 or Global 2000 accounts
A track record of developing BDRs who move successfully into enterprise Account Executive roles
Experience building enterprise prospecting playbooks where none existed
Hands-on experience with Claude, Claude Code, or other AI prospecting tools, and with sales tools such as Apollo and HubSpot
Experience in API-first, consumption-based, or platform business models
Background in AI or machine learning, cloud infrastructure, or developer platforms
Familiarity with enterprise procurement, security review, and legal processes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - US
About the Job:
LaunchDarkly is looking for a Director, People Programs, Systems & Analytics to establish operational objectives, roadmaps, work plans, and operating rhythms for People programs, systems, analytics, and AI, translating the People Operations strategy and LaunchDarkly’s priorities into executable plans.
Your team will develop technical and AI-assisted capabilities while turning workforce data into analytics and insights that allow the business to make informed decisions. This role reports to the Senior Director, People Operations.
In this role you will lead a small team and establish the framework for responsible AI use regarding People data. You will partner with Legal, Security, and IT, and recommend solutions that improve reporting, employee support, and efficiency.
Responsibilities:
Design the vision, strategy, roadmap, governance, and operating rhythms for all People programs, systems, analytics and AI, in alignment with LaunchDarkly’s business and People priorities. Manage the orchestration and successful completion of organization wide deliverables including OKRs, annual deliverables, and key projects, acting as a visible leader and facilitator within the People organization.
Lead, coach, and develop a small, high-performing team, creating clarity, strong partnerships, and a culture of thoughtful execution and continuous improvement.
In partnership with the Director, People Operations, ensure that programs and operating processes across the employee lifecycle, including onboarding, offboarding, employee data, documentation, compliance-related workflows, employee support, and international operations can be optimally managed through our HR tech stack with measurable, decision-informing analytics
Design and evolve the People technology ecosystem, ensuring systems are integrated, scalable, secure, fit for purpose, and aligned to the employee and business experience.
Establish standards for People data quality, definitions, governance, access, documentation, and stewardship, and build trusted reporting and self-service insights for People partners and business teams.
Design an analytics strategy that translates workforce data into executive-ready narratives and practical recommendations across headcount, attrition, hiring, organizational health, employee experience, and workforce planning.
Define a responsible AI strategy for the People function, including use-case prioritization, governance, human oversight, and adoption of solutions that improve reporting, decision-making, employee support, and operational efficiency.
Partner with the Senior Director, People Operations, functional partners, and subject-matter experts to translate capability gaps into scalable learning experiences, then measure participation, effectiveness, behavior change, business impact, and equity of access.
Lead change management for new systems, programs, policies, and processes, including communications, training, stakeholder readiness, adoption, and post-launch improvement.
Manage vendors, dependencies, and tradeoffs, bringing structure to ambiguity and maintaining a clear view of value, risk, and long-term scalability.
Qualifications:
15+ years of experience in People Operations, including 5 years leadership across People Programs, People Systems, People Analytics, or a similarly complex function. Experience should include the selection and optimization of HRIS and Talent systems at small and medium- to large-sized companies.
A track record of organization-wide project and program management, designing operating models, building roadmaps, and delivering cross-functional programs at scale.
Implementation and development of comprehensive data analytics, reporting, and dashboarding tools for Human Resources and Talent organizations with knowledge and experience in AI-enablement for those functions.
Experience managing and developing a team and building strong cross-functional partnerships.
Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations.
Strong understanding of how People systems, processes, data, and employee programs fit together. Experience improving HR technology, data quality, reporting, analytics, automation, or self-service decision support.
Practical experience evaluating or advancing AI use cases, with sound judgment around sensitive employee data, privacy, governance, accuracy, and human oversight.
Excellent written communication, prioritization, program management, and change leadership skills.
About You:
You are a strategic, systems-oriented People leader who connects technology, data, programs, and human experience.
You can set organization-wide direction at the program level while engaging deeply enough to understand implementation details and remove barriers.
You are ambitious about innovation, pragmatic about execution, and thoughtful about risk and employee trust.
You are curious about People analytics and AI and disciplined about where they should and should not be applied.
You are collaborative, grounded, proactive, and committed to building scalable, equitable experiences for employees and managers.
What Success Looks Like:
The People team has a clear, prioritized roadmap across programs, systems, analytics and AI.
The People team has stronger governance, clearer processes, more reliable data, and fewer manual or fragmented workflows.
People partners and business teams have trusted, actionable insights for workforce planning and People decisions, with responsible AI use cases improving efficiency and decision support.
The team is engaged, growing, and recognized as a strategic partner that delivers meaningful outcomes across the company.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$191,800
- 263,670
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600
- $237,270
**
Zone 3:
All other US locations - $
163,000 - $224,070
**
All Zones inclusive of 15% Bonus Target
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
УдалённоseniorPoland; Romania; Cyprus; Serbia; Portugal; Malta
Mumbai, India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
УдалённоBulgaria; Serbia; Poland; Czechia
Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates
San Marcos, United States
ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks