Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Europe
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
As our Head of Southern Europe, you will spearhead year-over-year revenue growth by developing and executing enterprise-level customer acquisition strategies across Italy, Spain, and Portugal. You will drive long-term success through strategic market development, executive engagement, and expansion of Cohere’s presence across Southern European markets.
In this pivotal leadership role, you will build and guide Cohere’s Southern Europe sales strategy, cultivating relationships with Enterprise and Strategic accounts, strategic partners, and industry stakeholders. You will work closely with regional and global leadership to establish Cohere as a trusted AI partner to public sector organizations, while driving revenue growth and achieving broader organizational objectives.
Location flexibility: Candidates may be based in Italy, Spain, Portugal, or outside the region. However, candidates must demonstrate meaningful experience supporting and developing business across these Southern European markets, with established relationships and the ability to travel regularly throughout the region.
AS OUR HEAD OF SOUTHERN EUROPE YOU WILL:
- Develop, execute, and lead a comprehensive go-to-market strategy and sales plan for Southern Europe driving revenue growth, customer acquisition, and market expansion across Italy, Spain, and Portugal.
- Provide strategic sales and operational leadership for Cohere’s Southern European business, ensuring alignment with global priorities, company objectives, and regional growth strategies.
- Build and expand relationships with senior stakeholders, decision-makers, strategic partners, and systems integrators across the region.
- Lead enterprise-level business development, strategic account planning, and capture initiatives, identifying and pursuing high-value opportunities across government, defense, and other regulated public sector markets.
- Establish and strengthen relationships with local and multinational prime contractors, technology partners, consulting organizations, and industry associations to accelerate Cohere’s market presence.
- Partner with Marketing, Product, Engineering, Legal, and other internal teams to align regional customer requirements, market opportunities, and sales execution with broader company priorities.
- Represent Cohere at key Southern European events, conferences, customer engagements, and networking opportunities, working in collaboration with regional and global leadership.
- Collaborate with global teams to establish anchor customer relationships, advance strategic opportunities, and develop best practices for enterprise-level AI deployments and implementations.
- Operate as a hands-on regional leader, building the market, developing strategic opportunities, and driving execution in partnership with a broader, matrixed global sales organization.
THIS CAREER OPPORTUNITY MAY BE A GOOD MATCH FOR YOU IF YOU:
- Have 10+ years of sales and leadership experience, developing go-to-market strategies and driving revenue growth within fast-paced technology organizations.
- Have demonstrated experience supporting and developing business across Italy, Spain, and Portugal, with established relationships in commercial, enterprise and strategic accounts, and related ecosystems.
- Possess a proven track record of leading strategic capture, enterprise sales, and consultative solution-selling initiatives, particularly involving complex, multi-stakeholder opportunities.
- Have a strong understanding of Southern European procurement processes and budget cycles, and regional market dynamics.
- Bring an established network of relationships with decision-makers, organizations, prime contractors, systems integrators, and relevant industry associations across the target markets.
- Have exceptional communication, negotiation, and leadership skills, with the ability to build executive-level relationships, influence stakeholders, and develop cross-functional partnerships.
- Are comfortable operating in a matrixed global environment, coordinating efforts across regional and international teams without relying on a large direct-report organization.
- Are a self-starter with an entrepreneurial mindset, capable of working independently, rolling up your sleeves, building new markets, and driving meaningful commercial impact.
- Have experience selling AI, cloud, enterprise software, data platforms, or other complex technology solutions. Experience in AI or a related industry is highly desirable.
- Are fluent in English and have professional fluency in at least one of the primary regional languages: Italian, Spanish, or Portuguese. Additional language capabilities across the region are an advantage.
- Can be based in Southern Europe or another location, provided you have a strong track record supporting these markets and are willing to travel regularly throughout Italy, Spain, and Portugal. Expected travel: 25–35%, with flexibility based on business needs.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The tax team sits inside Finance and looks after Wealthsimple's own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the indirect tax lane. The team is small, the entity group isn't, and we're putting in place the review and documentation discipline that investor-grade reporting depends on. If you'd rather set a technical standard than inherit one, this is a good moment to join.
In this role you'll be responsible for:
- Manage the end-to-end indirect tax compliance (GST/HST, QST, PST) across all applicable jurisdictions, ensuring accuracy and compliance with statutory deadlines
- Support month-end and quarter-end close, including review of tax accruals, account reconciliations, forecasts and variance analysis
- Manage multi-jurisdictional tax registrations and nexus monitoring, adapting to fast expansions into new product lines and geographic markets
- Manage relationships with external tax authorities, including preparation of audit responses and correspondence with CRA and provincial agencies
- Monitor indirect tax legislative and regulatory developments and assess the impact on the organization
- Maintain and improve internal controls, tax policies, and compliance procedures
- Collaborate with Finance and technology teams to ensure accurate tax coding and support systems and process improvements, including AI automation initiatives
- Identify and pursue ITC and ITR recovery opportunities; conduct risk assessments to surface and remediate material exposures
- Provide indirect tax research and advisory support on new business initiatives, including product launches and corporate transactions
Skills you'll bring:
- CPA designation required; completion of the CPA In-Depth GST/HST Program or equivalent indirect tax training preferred
- 5–7 years of indirect tax experience, with exposure to both public accounting and public company industry environments preferred
- Strong technical knowledge of Canadian indirect tax regimes including GST/HST, QST, PST, RST
- Practical experience with financial institution (FI) and Selected Listed Financial Institution (SLFI) indirect tax rules, including the Special Attribution Method (SAM), is required
- Solid understanding of cross-border and imported supply rules
- Excellent tax technical and research skills, with the ability to balance commercial objectives and tax risk exposures
- Proficient with tax software, ERP systems and AI technology (e.g. Netsuite, Claude)
- Strong analytical, organizational, and problem-solving skills
- Detail-oriented and communicates well
- Corporate income tax knowledge is an asset
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
To provide personal and asset protection for patients, visitors, and employees throughout the Medical Center facility, and to prevent any potentially hazardous conditions through continuous monitoring of all areas.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Maintains personal and asset security by conducting complete and through hazard surveillance rounds with strong emphasis on protecting patients, staff, and hospital property. Monitor radio communication, telephone, and written notes for daily information; uses various methods of communication to include electronic and manual.
When stationed in the Control Center responsible for the continuous monitoring of the CCTV for unwarranted actions and maintain the written/computer logs and email correspondence as per established policy.
Responds timely to all emergency calls throughout the facility following established guidelines. Respond quickly, calmly, and effectively in emergency situations, including assisting with patient restraints as needed. Manage emergency situations and ensure execution of disaster plans; notify appropriate leadership of emergency situations.
Conducts preliminary investigation into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
Prepares and submits written reports, investigations, and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
Conducts various levels of personal safety screening for weapons, contraband and any other unauthorized items permitted in the facility using different forms of manual and electronic screening devices to ensure a safe environment of care to heal, work and learn.
Participates in crisis intervention with staff, patients, visitors, and others, to restore and maintain order as quickly and safely as possible by applying the knowledge of growth and development across the life span to the care of patients.
Provides staff education on safety topics and trains new Officers in all department policies and procedures.
Performs regular patrols of assigned areas on main campus and its satellite office buildings and regularly inspects designated facilities, fire extinguishers, helipads, alarm systems, close circuit cameras, and other security equipment as required; address and/or report any concerns and or issues.
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
Assists with keys, verify and issue contractor badges, provide on campus traffic control, parking enforcement, monitors building systems.
Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transport.
Provides safety escorts and assistance for staff, visitors and patients as requested.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Perform fire drills as required.
May have to work other shifts, as necessary.
Adheres to and exhibits our Luminis Health RISE values committing to a culture of Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, requirements, and competency evaluations on time.
Understands regulatory requirements regarding compliance and all other laws and regulations that apply to the organizational operations (e.g., Code of Conduct) and how these regulations apply to the individual's role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor, chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff, and the broader health care community.
Educational/Experience Requirements:
High school diploma or equivalent required; however, candidates without a diploma or equivalent may substitute one additional year of verified security experience.
At least one (1) year of Health care Safety and Security experience preferred.
Must pass a criminal records background check prior to employment.
Possess strong verbal, interpersonal communications skills and excellent customer service.
Successfully complete Conflict Management training and demonstrate the ability to non-escalate, de-escalate and ensure safe physical stabilization tactics within six (6) months.
License/Certifications:
IAHSS Basic Officer Certification preferred, required for any promotion.
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides with no more than two (2) Points on current driving record.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Exerting more than 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs/Employee Assistance Programs and more
The pay transparency ranges represent the low and the high end of Luminis Health’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills in relation to the job requirements, work experience, market conditions, education/training, and other qualifications. Luminis Health offers a total rewards package that supports our employees’ health, life, career, and retirement.
Pay Range
$20
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Brand and Communications Team
Brand & Communications shapes how the world understands Affirm and how Affirm shows up in it. We meet people where perception forms: in culture, in the press, across our owned and paid channels, and inside the company. We aim to make our work compound over time, moving at the speed of culture while holding a high bar for craft and clarity. Our job across comms, brand, creative, and social is to make Affirm a brand people trust and are proud to choose.
About the Role
Affirm's model only works when consumers succeed. No late fees. The full cost, known before you commit. A balance that ends.
Many people don't know that. Pay-over-time products are treated as interchangeable, and the revolving credit card is treated as the responsible default. We want to change this dynamic and evolve thinking and beliefs around what consumer-friendly credit can and should be as it modernizes.
The timing is the opportunity. Credit is being rewritten right now, in regulation, in coverage, and in how people talk about debt. The beliefs that settle over the next few years will shape the decades that follow.
This role focuses on the people who shape what the public understands about credit, the ones creating the coverage and content that drives the conversation.
You know who covers what, who matters beyond their outlet’s size, which newsletter a Hill staffer reads before the front page. And you know how to proactively build an argument that travels. The policymakers, regulators, and advocates who set the terms will use it, and the most skeptical reporter will want to write it.
You won’t be doing it alone. You’ll collaborate with colleagues who own the narrative you’re carrying, the research behind it, and the versions of this story told to consumers, merchants, and investors. You’ll also partner closely with a policy team that owns our government relationships and the positions we take. And because this story has to build across audiences and surfaces, you’ll help shape the broader brand and comms strategy rather than only drawing from it.
This story lives at the nexus of New York City and
Washington, DC, so you can be based in either with regular time in the other.
What You'll Do
Develop the strategy and run the campaign.
Decide what we’re trying to change, with whom, and in what order. Set the sequence, pick the moments, and know what each one is supposed to do. Shift the dynamic from an idea we’re explaining to language other people naturally use.
Shape what becomes news.
Be in the conversations where people are deciding what to cover and what counts as news, weaving Affirm into them rather than reacting to them.
Build the proof.
Help shape original consumer research and third-party data into evidence that lets people outside Affirm make the argument correctly and persuasively without us in the room.
Build the media bench.
Earn the trust of a focused group of reporters, columnists, editors, producers, podcasters, and independent writers who shape consumer finance and policy conversations, and become the source they come back to, including on stories that aren’t about us.
Partner on outside voices.
Work with our public affairs and government relations team to build lasting relationships with consumer advocates, academics, and credit experts, starting with listening rather than endorsement requests. Design the dinners, briefings, and roundtables where the right people meet each other and the argument gets pressure-tested in person.
Put our perspective where decisions get made.
Prepare executives and credible outside spokespeople for the moments that matter, from op-eds to panels and interviews, and work with public affairs so the arguments and themes we care about reach policymakers, regulators, and the people who advise them.
Know whether it is working.
Track whether the argument is actually showing up: in how reporters frame the category, in the language advocates and policymakers use, in earned sentiment. Bring the honest read, including when a tactic is visible but not moving anything.
What We Look For
Campaign mindset:
You think in arcs rather than announcements, built around the forces that actually shape the public conversation, and you know it’s landing when others start making the argument without you.
Media relationships and craft:
12+ years in communications, with real relationships across policy, business, and tech media, and a track record running complicated press strategies end to end, including complex or sticky situations.
Policy communications experience:
You’ve run communications on policy issues, whether in advocacy, regulatory affairs, a political campaign, or a public affairs practice. You understand how an issue actually gets decided, who moves it, and how long it takes.
A connector:
You keep relationships across the worlds you work in and put people together because it’s useful to them, not only when it serves you.
Proactive instinct:
A bias for creating the story rather than chasing it, an eye for using moments others create, and the tenacity to stay with a good idea past the first no.
Appetite for a complicated subject:
You don’t need a credit background. You need to get deep on underwriting, disclosure, and the credit system, and then explain it in plain language.
Sharp, persuasive writing:
The ability to build an argument that carries, clear, accurate, and convincing to someone who starts out skeptical.
Sound judgment:
Steadiness in high-stakes, high-visibility moments, and the discipline to act quickly without putting trust at risk.
Collaborative partnership:
Strong working relationships across Comms, Brand, Public Affairs, Legal, and Marketing, and the desire to make other people’s work better and not only your own.
Belief that transparency is an advantage:
You think clarity and accountability are brand advantages, not compliance requirements.
While Affirm is a remote-first company, the nature of this position requires candidates to be based in
New York City or Washington, DC
(or the surrounding area), or be willing to relocate to either location before their start date.
Pay Grade -
M
Equity Grade -
10
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (NY, NJ, CT) per year:
$185,000 - $245,000
USA base pay range (all other U.S. states) per year:
$164,000 - $224,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: New York, NY; Salt Lake City, UT; San Francisco, CA
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As the Director, Account Management, you will own the strategy, performance, and scaling of Flex’s Account Management function, leading a team of Account Managers while directly stewarding the company’s largest and most strategic partnerships. This role sits at the intersection of partner success and revenue growth, with a clear mandate to drive retention, expansion, and long-term value across a growing book of business that represents a material portion of company revenue.
Reporting to the Vice President of Account Management, you will set the vision and operating model for the function—not just executing account strategy, but defining it. You will build the playbooks, processes, and team structure that allow Account Management to scale, ensure partners are deeply engaged with Flex’s products, and translate partner relationships into durable, compounding business value. You will also serve as a senior commercial leader internally, partnering with executives across the company and representing the voice of our partners at the leadership table. The ideal candidate is a seasoned, hands-on leader with strong commercial instincts, operational rigor, experience building and scaling teams, and a passion for building durable partner relationships in high-growth B2B or B2B2C environments.
What you’ll do
Account Ownership & Growth
Own the retention and expansion strategy for a portfolio of our strategic and largest accounts, with accountability for renewals, upsells, cross-sells, and expansion revenue across the function.
Personally lead the most strategic, complex, and executive-level partnerships, setting the standard for how Flex shows up with its largest partners.
Define account planning frameworks that identify growth opportunities across new products, expanded portfolios, and deeper integrations, and ensure consistent execution across the team.
Partner closely with Sales leadership to align on account strategy, ensure seamless handoffs, and deliver a consistent partner experience across the customer lifecycle.
Partner Relationship Management
Build and maintain executive-level relationships within partner organizations, serving as a trusted advisor and senior point of escalation post-sale.
Anticipate partner needs, risks, and opportunities at a portfolio level, ensuring timely escalation, resolution, and proactive value delivery.
Lead executive business reviews and strategic planning conversations with key partners, and coach the team to elevate the quality of these engagements.
Team Leadership & Development
Lead, coach, and develop a multi-layered team that includes both Account Managers and people managers, setting clear expectations around performance, accountability, and partner outcomes.
Own organizational design, headcount planning, hiring, onboarding, and ramping as the Account Management organization scales.
Build and reinforce a collaborative, high-performance, and inclusive team culture, and develop the next generation of AM leaders.
Operational Excellence & Metrics
Define and own the key performance indicators for the function—retention, expansion pipeline, adoption, utilization, and partner health—and drive accountability against them.
Establish forecasting rigor, CRM hygiene, and reporting standards that support revenue predictability and executive-level reporting.
Use data and insights to shape function-wide strategy, prioritize investment, and continuously improve team performance.
Cross-Functional & Executive Collaboration
Partner with leaders across Product, Growth, Marketing, RevOps, and Partner Success to support product launches, co-marketing initiatives, and expansion programs.
Represent the voice of the partner at the leadership level, surfacing feedback and insights that help shape roadmap priorities and go-to-market strategy.
Key qualifications
12–15+ years of experience in Account Management, Partner Success, Business Development, or related roles, with at least 5+ years of people management experience, including experience managing managers.
Proven track record of owning and growing a significant book of business and driving retention and expansion across existing customer or partner portfolios.
Experience building, scaling, and leading Account Management or partner-facing organizations in B2B, B2B2C, FinTech, PropTech, or SaaS environments.
Experience managing complex, multi-stakeholder, executive-level relationships with strategic partners.
Strong commercial acumen with the ability to define strategy and identify and close growth opportunities post-sale at scale.
Demonstrated ability to lead, coach, and develop high-performing teams and to develop leaders within those teams.
Strong operational discipline, including experience with CRM tools (e.g., Salesforce), forecasting, and KPI management at a function level.
Excellent communication, presentation, and executive stakeholder management skills.
Comfortable operating in a fast-paced, high-growth, and highly cross-functional environment.
Compensation
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. This is a commission earning role. The OTE (On Target Earnings) listed below:
OTE (NYC/Bay Area, Los Angeles, Seattle)
$230,000
—
$290,000 USD
OTE (Salt Lake City, all other USA cities)
$195,000
—
$240,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Remote (United States)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re looking for a Release Manager to own how Tailscale ships our product, both internally and to customers. You’ll build and run our release coordination process and create the operational practices that coordinate product and engineering.
You’ll work closely with engineering leads, product managers, TPMs and support. At first you’ll focus on building release management from the ground up: setting the release cadence, defining roles, building tooling, and agreeing on norms with the teams involved in releases. Later, it will grow into creating processes around other parts of how product and engineering collaborate, like operational metrics.
You should understand how software gets shipped, including branching strategies, build pipelines, feature flags, and rollout mechanics. Your technical aptitude will allow you to design release processes that engineers trust and use.
Tailscale moves fast and your processes should help us maintain our speed. When a process works well, it is nearly invisible - it keeps the right people informed, stays out of engineers’ way, and gives the team a plan.
Key Responsibilities
Design, implement, and continuously improve Tailscale’s release management process: including release cadence, readiness criteria, rollout coordination, and go/no-go decisions
Build and maintain the tooling, templates, runbooks, and documentation that make release processes repeatable and low-friction
Partner with engineering leads and product managers to surface risk early and drive resolution before it becomes a crisis
Define and track operational metrics that reflect the health of our release practices (e.g., release frequency, change failure rate)
Keep releases on schedule by facilitating cross-team planning rituals that keep engineering and product coordinated
Identify and drive systemic improvements to how we operate, using data and judgment to prioritize what actually matters
What We Are Looking For
5+ years in engineering operations, release management, or a closely related role at a software company
Direct experience building or significantly improving release management processes
Technical fluency: you understand software development deeply enough to have credible conversations with engineers about build systems, deployment pipelines, branching strategies, and production operations
Strong instincts for what process is worth having and what’s just overhead, and optimizing process for trust and adoption
Comfort with ambiguity and the ability to build structure from scratch
Nice to Have
Experience with both client and server software release processes
Experience at a developer tools, infrastructure, or security-focused SaaS company
Familiarity with DORA metrics and how to use them to drive meaningful improvement
Experience with feature flag systems, progressive rollouts, or canary deployments as release tools
Experience scaling operational practices through periods of rapid team or product growth
Hands-on experience with Tailscale at work or home
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
US Pay Range
$181,000
—
$226,000 USD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Remote (Canada)
Thank you for considering Tailscale. If this job description resonates with you, please apply.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications.
We encourage you to help us break that statistic!
About Tailscale
Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
About the Role
We’re looking for a Release Manager to own how Tailscale ships our product, both internally and to customers. You’ll build and run our release coordination process and create the operational practices that coordinate product and engineering.
You’ll work closely with engineering leads, product managers, TPMs and support. At first you’ll focus on building release management from the ground up: setting the release cadence, defining roles, building tooling, and agreeing on norms with the teams involved in releases. Later, it will grow into creating processes around other parts of how product and engineering collaborate, like operational metrics.
You should understand how software gets shipped, including branching strategies, build pipelines, feature flags, and rollout mechanics. Your technical aptitude will allow you to design release processes that engineers trust and use.
Tailscale moves fast and your processes should help us maintain our speed. When a process works well, it is nearly invisible - it keeps the right people informed, stays out of engineers’ way, and gives the team a plan.
Key Responsibilities
Design, implement, and continuously improve Tailscale’s release management process: including release cadence, readiness criteria, rollout coordination, and go/no-go decisions
Build and maintain the tooling, templates, runbooks, and documentation that make release processes repeatable and low-friction
Partner with engineering leads and product managers to surface risk early and drive resolution before it becomes a crisis
Define and track operational metrics that reflect the health of our release practices (e.g., release frequency, change failure rate)
Keep releases on schedule by facilitating cross-team planning rituals that keep engineering and product coordinated
Identify and drive systemic improvements to how we operate, using data and judgment to prioritize what actually matters
What We Are Looking For
5+ years in engineering operations, release management, or a closely related role at a software company
Direct experience building or significantly improving release management processes
Technical fluency: you understand software development deeply enough to have credible conversations with engineers about build systems, deployment pipelines, branching strategies, and production operations
Strong instincts for what process is worth having and what’s just overhead, and optimizing process for trust and adoption
Comfort with ambiguity and the ability to build structure from scratch
Nice to Have
Experience with both client and server software release processes
Experience at a developer tools, infrastructure, or security-focused SaaS company
Familiarity with DORA metrics and how to use them to drive meaningful improvement
Experience with feature flag systems, progressive rollouts, or canary deployments as release tools
Experience scaling operational practices through periods of rapid team or product growth
Hands-on experience with Tailscale at work or home
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
CAN Pay Range
$242,540
—
$302,840 CAD
What We Offer
An inclusive, flexible environment where you can be your authentic self.
We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
A competitive total compensation package.
This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
Comprehensive group benefits with no waiting period.
Take advantage of coverage for health, vision, dental, and more for you and your family!
Remote first company
—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
Employer-funded retirement contributions.
Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation.
Connect with other Tailscalars IRL.
Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration.
Support for your personal and professional development.
Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
Paid time off and a healthy work-life integration.
Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
A build-your-own home office setup.
You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own.
Paid parental leave program
. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents).
Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.
Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit
https://tailscale.com/scam-awareness
.
Location: Poland
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We are looking for a proactive and detail-oriented
General QA Engineer
to help ensure the quality and reliability of our product. In this role, you will combine manual and automated testing, build and maintain scalable Playwright test suites, leverage AI-powered tools to increase efficiency and work closely with engineering and product teams to deliver a seamless user experience.
As part of our team, your responsibilities in this role will include:
Automates validation across UI, APIs, dashboards
Maintains reusable test systems, flakes analytics
Development and maintenance of a suite of e2e/UI tests in Playwright (TS), covering critical user scenarios.
Use of AI in work
Practical use of LLM tools (e.g., ChatGPT, GitHub Copilot/Codeium) to optimize the execution of testing tasks.
Performing manual testing of features (planning, test design, regression, exploratory).
Integration and optimization of test runs in CI (parallelization, stabilization, flakiness metrics).
Setting up reporting and observability for automated tests (traces, video, flake analytics).
Collaboration with engineering and product: requirements clarification, help reproducing defects, and improving testability.
Maintaining the quality of test data and environments.
Our ideal candidate possesses the following skills:
3–5 years in QA, including 1.5+ years in automation using JavaScript/Playwright.
Strong Playwright:
Test Runner, fixtures, projects, parallelization, and sharding.
Auto-wait/locators, stable selectors, working with flakes (timeouts, retries, expect.poll).
BrowserContext/Page, environment isolation, test data management.
Tracing, video/screenshots, network mocking (route), APIRequestContext.
Page Object/Screenplay patterns, project structure, reusability.
AI & No-Code Integration:
Building test workflows in n8n, Zapier, Gumloop.
Use of no-code tools as part of the automated test infrastructure.
AI-Enhanced Testing:
Practical use of LLMs (e.g., ChatGPT, Copilot).
Explore AI QA tools (Testim, Diffblue, CodiumAI, Mabl).
JavaScript/TypeScript at advanced mid-level:
Async/await, promises, modules, TS typing, interfaces, generics.
NPM/Yarn, Node.js scripts, ESLint/Prettier configuration.
API testing: REST, Postman/Swagger.
Browser DevTools: network, storage, cookies, CORS, headers, status codes.
Databases: solid SQL, basic work with test data.
CI/CD and VCS:
Git (branching, PR, code review).
Integration of automated tests into CI (GitHub Actions/Jenkins), artifacts, and reports.
Running tests in containers/headless, dependency management, and caching.
Manual testing:
Requirements analysis.
Creation of all types of test documentation.
Test design techniques.
Types of testing.
English: reading documentation and written communication (Intermediate+).
Ukrainian and/or Russian language proficiency is a must.
What we offer:
Opportunity to shape the backbone systems of a modern, data-driven digital company
A collaborative, innovation-first environment that values initiative and experimentation
Reduced working hours on Fridays during the summer
Days off on US national holidays and your birthday
Schedule: Monday–Friday, 1 PM – 9 PM EET (including 1 hour break)
Why join us?
You’ll be at the intersection of technology, process innovation, and business growth – building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.
We're looking for a Paid Media Coordinator to help grow Zanda's reach and connect more health professionals with the tools they need to run successful practices. In this hands-on role, you'll manage our advertising, sponsorship, and association partnerships across international markets.
УдалённоYou’ll work alongside passionate, curious people who support and cheer each other on - even across time zones
Location: Los Angeles, California, United States
Company Overview
At Veo, our mission is to end car dependency by making clean transportation accessible to all. A leading shared micromobility provider in North America, Veo provides millions of bike and scooter rides annually in over 60 cities and universities from Los Angeles to New York City.
Veo offers the most diverse and accessible vehicle fleet in the country built to expand who can ride and what trips are possible. We design and manufacture our vehicles, hardware, and software systems in-house and operate our local markets directly to ensure safe and reliable service. As the first profitable micromobility company in North America, Veo is built for long-term growth and partnership with cities.
Veo has been recognized as one of Fast Company’s Most Innovative Companies and a Top GreenTech Company by TIME. As we continue to scale, we are looking for exceptionally talented individuals who are excited to help shape the next era of micromobility.
Job Summary
As Veo's Head of People, you will lead our people and talent strategy while serving as an active business leader on the Executive Leadership Team. You will partner closely with the Co-Founders, C-suite, and leaders throughout the company to build the teams, leadership capabilities, and organizational practices that drive ridership, operational performance, and sustainable growth. With your strong business acumen, experience leading People functions in growing organizations, and ability to translate business priorities into action, you will oversee People Operations and Talent Acquisition, strengthen employee engagement and retention, and build scalable systems that improve the employee experience. This role requires to be on-site in Veo's Santa Monica HQ 4 days a week (currently Monday - Thursday).
Responsibilities
Leadership and Business Strategy
Serve as an active member of the Executive Leadership Team, contributing to company strategy, business decisions, and execution across functions.
Partner with the C-suite and company leaders to identify how organizational structure, leadership effectiveness, talent, and workforce performance can drive ridership and improve business results.
Develop and execute a comprehensive people strategy aligned with Veo's short-term and long-term goals, balancing growth, workforce capability, and cost discipline.
Lead organizational planning and change management to support expansion, evolving business needs, and effective collaboration across corporate, field operations, and international teams.
Strategic Human Capital Advisory
Serve as a trusted advisor to senior leaders on organizational design, workforce planning, talent assessment, and complex people decisions.
Coach executives and managers to set clear expectations, provide actionable feedback, address performance concerns, and build accountable teams.
Lead performance management, career development, succession planning, and leadership development programs that strengthen management capabilities and prepare future leaders.
Use workforce data and business insights to identify talent gaps, assess organizational effectiveness, and recommend measurable improvements.
People Operations and Employee Experience
Lead People Operations across the employee lifecycle, including onboarding, employee relations, engagement, retention, and offboarding.
Develop and implement employee engagement and retention strategies, translating employee feedback into clear actions and holding leaders accountable for follow-through.
Oversee compensation, benefits, and total rewards strategy to attract and retain talent while maintaining internal equity, market competitiveness, and financial discipline.
Build consistent policies, processes, and HR systems that support a distributed workforce; partner with Legal and relevant advisors to manage employment compliance and employee relations risks.
Drive automation and responsible use of AI to streamline People processes, reduce administrative work, improve data quality, and deliver a more responsive employee experience.
Talent Acquisition
Lead Talent Acquisition across corporate, technical, and field operations roles, aligning hiring priorities and recruiting capacity with business needs and workforce plans.
Build effective sourcing, screening, and interview processes that improve candidate quality, hiring decisions, and speed of execution.
Partner with hiring leaders to define role requirements, prepare interview panels, and maintain consistent hiring standards and accountability.
Strengthen Veo's employer brand and candidate experience, and track recruiting performance through quality of hire, time to fill, hiring costs, and retention.
People Team Leadership and Performance
Lead, develop, and mentor the People Operations and Talent Acquisition teams, establishing clear priorities, ownership, and service expectations.
Manage People function budgets, vendors, and resources to deliver effective programs and scalable support.
Develop and report key people metrics to the leadership team, connecting workforce trends and program outcomes to business performance.
Requirements
Bachelor's degree in Human Resources, Business Administration, or a related field; advanced degree or relevant HR certification preferred.
Minimum of 10 years of progressive HR and People leadership experience, including at least 5 years leading a People function or serving in a senior HR leadership role within a high-growth organization.
Experience supporting a geographically distributed workforce that includes corporate, technical, and hourly field operations teams; international experience preferred.
Proven ability to operate as a business leader, influence executive decisions, and connect people strategy to operational and financial results.
Strong expertise in People Operations, Talent Acquisition, organizational design, performance management, leadership development, and total rewards.
Sound judgment in employee relations, employment compliance, and sensitive personnel matters, with the ability to balance employee needs and business priorities.
Excellent communication, coaching, and collaboration skills, with the ability to build trust and drive accountability at all levels.
Strong analytical and project management skills, including experience using HR technology, automation, and data to improve decisions and execution.
A hands-on leadership approach, resilience in ambiguity, and a strong bias for action and follow-through.
Compensation & Benefits:
Total Cash Compensation: $220,000–$290,000 annually, including a base salary and annual performance bonus opportunity.
Base Salary: $220,000–$270,000
Annual Performance Bonus: Additional earning potential based on performance
Equity: Stock options
Unlimited PTO
Competitive Benefits Package: Medical, Dental, Vision, Short-Term Disability, and more
401(k) with company match
Opportunity to work in a fast-paced technology company
Location: Abu Dhabi, UAE
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Overview
Own the full lifecycle of our fiat risk control products, covering fraud prevention and AML across high-frequency fiat deposit, withdrawal, and payment flows. The focus is on the underlying risk mechanisms: how transactions are screened, scored, held, and released in real time. Combine risk insight with business needs to plan, design, iterate, and optimize an efficient, intelligent risk control system that protects the platform without adding unnecessary user friction.
Key Responsibilities
Risk Mechanism & Product Design
Own the roadmap for fiat and payment risk control systems, including transaction monitoring and fraud detection
Design and iterate on core mechanisms such as rule engines, decision flows, risk tiering, holds and releases, and automated interdiction
Define the logic behind risk parameters (limits, velocity thresholds, triggers, escalation paths) and balance risk coverage against user friction
High-Frequency Transaction Risk
Design controls that operate under high concurrency and strict latency requirements across fiat on/off-ramp, card acquiring, card issuing, and payment transaction risk control
Work with Engineering on real-time data pipelines, rule execution performance, fallback and degradation strategies, and stability under peak load
Detect and close gaps around abnormal patterns such as velocity abuse, account takeover, card fraud, chargebacks, mule accounts, and structuring
AI-Powered Risk Control Capabilities
Use AI to improve user conversion rates and reduce blockers in risk control flows
Optimize risk-related communications delivered to customers during transactions
Use AI to proactively guide users through document submission and identity verification, helping them resolve account restrictions or blocks imposed by risk controls
Requirement Analysis & Product Planning
Explore risk control requirements across business scenarios; combine industry trends and company strategy to set long-term plans and short-term iteration goals
Produce high-quality PRDs that define functionality, performance, security, and other standards
Delivery & Cross-functional Collaboration
Lead prototype design and implementation; coordinate Technology, Data, Compliance, and Operations to deliver on time and at quality
Communicate the value and usage guidelines of risk products, answer questions, and ensure risk strategies are implemented effectively across business lines
Translate AML requirements into product capabilities, including transaction monitoring scenarios, sanctions and watchlist screening, and suspicious activity workflows
Support audit and regulatory inquiries with clear documentation of risk logic
Data Analysis & Optimization
Continuously monitor product data and evaluate the effectiveness of risk strategies and product features
Define metrics (false positive rate, interception rate, fraud loss rate, case handling time, decision latency) and drive data-based iteration
Run back-testing and A/B validation before rule or model rollout
Build feedback loops between case management, operations, and strategy tuning; support incident handling, root cause analysis, and post-incident reviews
Requirements
Bachelor's degree or above in Computer Science, Mathematics, Statistics, Finance, Engineering, or a related field
3+ years of experience in risk control product design, with familiarity with the risk control processes of at least one field such as payments, credit, or e-commerce; experience in high-volume transaction environments strongly preferred
Has led complete risk control product design and launch projects
Hands-on experience in risk strategy formulation, model building, and rule engine design
Solid understanding of fraud and AML mechanisms: rule engines, risk scoring, transaction monitoring, sanctions screening, and real-time decisioning
Familiarity with fiat payment flows, including card schemes (Visa/Mastercard), bank transfers, chargebacks, and payment fraud typologies
Familiar with risk control technologies and tools (risk models, anti-fraud systems, decision engines) and the application of machine learning in risk control
Strong data analysis skills: SQL and Python for data extraction, analysis, and visualization
Able to discuss system design (latency, throughput, data consistency) credibly with engineers
Familiar with financial regulations and regulatory policies, with a strong sense of compliance
Strong logical thinking, problem-solving, communication, and coordination skills; able to drive alignment with Compliance and Operations
Rigorous and responsible, with strong stress resistance in high-pressure environments
Fluent English; Mandarin is a plus
Nice to Have
Experience at a crypto exchange, bank, payment company, or fintech
AI knowledge is a plus for this role
Knowledge of AML regulatory frameworks (FATF, MiCA, PSD2) is a plus
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: California (Remote)
Overview
Daybreak Health is a telehealth company that makes mental healthcare easier to reach. We partner with over 60 school districts and health plans. This role is for our Kaiser Permanente program, where you’ll provide individual teletherapy to
adults ages 18-60
with mild-to-moderate mental health needs. Our Kaiser program currently has a
96% caseload fill rate
, so referrals are consistent.
1099 Independent Contractor
Our tiered pay structure rewards clinicians who want to grow their caseload, with no cap on your earnings:
💵 $75–$90 per session, based on weekly caseload volume
🌐 $5 bilingual session differential for eligible clinicians
📋 Paid intake assessments
🕒 Paid no-shows and late cancellations
🎓 $340 paid onboarding training stipend
📚 Free continuing education credits year-round and a dedicated intake assistant who supports all initial scheduling and consent forms
🛡️ Malpractice insurance included
💳 Biweekly pay. Daybreak handles all billing.
📈 Flexible caseload: our minimum is 5 clients per week, and you can see a lot more
The more clients you see, the more you earn. Example: 20 sessions a week at $90 = $1,800 a week, without the administrative burden of running a private practice.
Flexibility & Clinical Support
🏠
Fully remote:
work from anywhere in the U.S., as long as you’re licensed in California
🗓️
Flexible schedule:
choose any time block Monday–Sunday, 8 am–8 pm PT (weekends optional)
🗂️
Administrative support:
we handle billing, credentialing, scheduling, and consent forms so you can focus on care
🤝
Supportive clinical community:
paid clinical consultation, collaborative networks, and team discussions
🌱
Professional development:
continuing education credits and paid clinical consultation
What You’ll Do
Provide evidence-based individual teletherapy to adults ages 18-60
Build steady, trusting relationships with clients in a safe therapeutic environment
What You Bring
An active
California license
(
LCSW, LPCC, LMFT, or LP
)
Experience providing individual therapy
Comfort with telehealth and experience delivering it
A commitment to culturally responsive, equitable care
Please note: This role is open to fully licensed California clinicians only (LCSW, LPCC, LMFT, LP). Associate and provisionally licensed clinicians are not eligible.
Ready to build a caseload that gives back as much as you give? Apply today. 🌱
We're looking for a senior field marketer to own the EMEA go-to-market motion end to end — from strategy through execution. * Define and own the EMEA field marketing strategy: the regional approach to pipeline generation, in-market presence, and customer engagement, aligned to revenue priorities.
Location: Lanham, MD
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
1.
Patient Identification and Documentation:
·
Greet patients and visitors courteously and professionally.
·
Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation.
·
Update demographics per legal identification.
·
Verify the information on armbands before placing them on patients.
·
Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
·
Process all ‘unable to sign’ consents per process, including following legal algorithms to research and communicate with patient contacts to obtain appropriate surrogate; escalate to next steps (Care Management) when unable to find surrogate.
2.
Patient Registration and Insurance Verification:
·
Conduct face-to-face interviews to accurately obtain and process patient demographic and financial information, maintaining a minimum accuracy rate of 97% for error-free registrations.
·
Process and act on Real-Time Eligibility (RTE) messages, including adding, terminating, and correcting coverages.
·
Identify all true self-pay patients accurately and forward to Medicaid eligibility and application staff, ensuring only true self-pay patients are screened.
·
Scan all required documents into patient records and place HAR notes on accounts when necessary.
·
Identify and resolve insurance verification issues, informing patients of available options, including financial assistance.
3.
Regulatory Compliance and Customer Service:
·
Ensure all patients receive necessary regulatory information and enter appropriate documentation in the EMR (e.g., HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.).
·
Explain hospital policies, procedures, and financial responsibilities to patients and their families, providing excellent customer service.
4. Appointment Scheduling:
·
Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences.
·
Verify insurance coverage and obtain pre-authorizations as needed.
5. Financial Communication:
·
Communicate financial responsibilities to patients and collect funds in accordance with established protocols.
·
Make referrals to Charity Care and Medical Assistance when needed.
6. Workflow Management:
·
Answer and direct incoming and external calls promptly.
·
Independently prioritize work, including work queue management, patient registrations, insurance verification, and other assigned tasks to meet performance and productivity standards within department deadlines.
·
Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
7. Meeting and Training Participation:
·
Attend departmental staff meetings or watch videos when absent.
·
Attend all required in-person training/in-services and complete all educational assignments within the required timeframe.
·
Read and respond to emails during each shift.
8. Adherence to Policies:
·
Adhere to hospital policies and procedures, including timely arrival, minimal absences, appropriate attire, readiness for work, and minimal personal electronic usage.
·
Adhere to the RISE values. Contribute to a positive work environment that promotes teamwork, collaboration, professionalism, and continuous improvement.
9. Additional Responsibilities:
·
Perform other duties as assigned by the Director, Manager, or Supervisor.
Experience/Education/Certification Requirements:
High school diploma or equivalent.
0–11 months of
direct
Patient Access or healthcare registration experience.
Strong verbal and written communication skills to interact with patients, families, and clinical teams.
Demonstrated ability to work both independently and collaboratively in a high-paced healthcare environment.
Excellent attention to detail and accuracy in data entry and documentation.
Compassionate, patient-centered approach to service delivery.
Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire.
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light Work – Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$24 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
УдалённоheadWe strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
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