Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Security Governance Engineer, you will be the individual contributor who owns how GitLab writes, maintains, communicates, and measures its security policies and standards. You will turn emerging regulations, including AI regulation, into clear requirements that engineering, product, and legal teams can act on, and you will use automation to keep governance lightweight and continuous rather than a point-in-time exercise. You will sit on the Security Governance team within Security Assurance and work closely with Security Compliance, Security Risk, and GRC Engineering. You will report to the Director, Customer Trust & Security Governance.
What you'll do
Policies and standards
Own the end-to-end lifecycle of GitLab's security policies, standards, procedures, and guidelines: drafting, stakeholder review, approval, publication, annual review, and retirement.
Define and run the exception management process, including risk-based approvals, expiry tracking, and trend reporting that shows where policies need to change.
Run policy attestation and investigate non-adherence.
Keep policies clear, practical, and aligned with how GitLab's engineering teams work in a DevSecOps environment.
Regulatory and framework alignment
Monitor emerging regulations and standards (e.g., EU AI Act, NIST AI RMF, ISO 42001, sector or regional requirements) and partner with Legal well ahead of compliance deadlines to assess impact and update policy.
Maintain mappings between our policies and frameworks such as SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, so requirements are written once and reused.
Measurement and assurance
Define KPIs for policy adherence and report trends to Security leadership.
Run targeted internal assessments of adherence and drive remediation to closure.
Support audit activities by coordinating evidence, testing, and remediation management.
Customer trust
Support customer questionnaires and customer meetings, and help turn recurring customer requests into better policies and self-service content.
Automation and AI
Identify and implement automation and AI-assisted workflows for policy management, evidence collection, control monitoring, and assessment work, in partnership with GRC Engineering.
Technical leadership
Act as a technical and program leader across Security, Product, Legal, and Engineering, influencing without direct authority.
Mentor other team members and help set the direction of the Security Governance roadmap.
What you'll bring
10+ years in security governance, GRC, or IT risk, with hands-on ownership of a policy and standards lifecycle and measurable outcomes, ideally at a global technology company.
Working knowledge of SOC 2, ISO 27001, ISO 42001, FedRAMP, and NIST CSF, including how to put them into practice, not only how to read them
Experience creating and maintaining an enterprise Information Security Management System (ISMS), ideally including hands on involvement in ISO 27001 certification or recertification.
Understanding of cloud, SaaS, and DevSecOps practices, and the ability to write policy that engineers will follow.
A risk-based mindset that balances compliance with real security risk.
Demonstrated use of automation or AI to reduce manual GRC work.
Strong written and verbal communication, including translating technical concepts for engineers, executives, auditors, and customers.
Experience collaborating with Security, Product, Legal, and Engineering.
Certifications such as CISSP, CISM, CISA, or similar are highly desirable.
What success looks like
First 30 days: Assessed the current policy library and exception process, built relationships with key stakeholders, and proposed a prioritized roadmap.
First 90 days: Uplift the existing security policy library to align with NIST CSF, ISO 27001/27017/27018/42001, and PCI-DSS.
First 120 days: A refreshed review cadence is in place, exception reporting is running, and can demonstrate a measurable improvement in policy adherence.
First six months: Develop Policy as Code and collaborate with Security, Product, Legal, and Engineering for implementation into existing workflows.
About the team
The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering.
You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly, so you'll draft and revise policies and standards in the open with input from Security, Legal, Product, and Engineering.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$238,000 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Location: New York; San Francisco
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a Manager, Account Management to join our NORAM Account Management team in New York. This is an opportunity to lead strategic relationships with some of the region’s most important merchants and help them get more value from their partnership with Checkout.com http://Checkout.com.
You will be a trusted business advisor and a senior point of contact for a portfolio of enterprise merchants. You will own the account strategy, build executive-level relationships, identify opportunities for growth, and coordinate the internal teams required to deliver an outstanding merchant experience.
This role is suited to a commercially minded account management leader who can operate with strategic perspective while staying close to execution. You will bring structure to complex work, influence stakeholders across the organization, and help merchants use payments as a lever for better customer experiences and business performance.
HOW YOU’LL MAKE AN IMPACT
- Own and execute account development plans for a portfolio of strategic NORAM merchants.
- Build high-touch, consultative relationships with merchant stakeholders from day-to-day operators through executive leadership.
- Serve as the primary commercial and relationship lead during the post-integration lifecycle, ensuring clear ownership, communication, and follow-through.
- Develop a deep understanding of each merchant’s business model, customer journeys, payment performance, priorities, and growth plans.
- Identify and advance opportunities across payment volumes, product adoption, geographic expansion, and broader commercial growth.
- Lead commercial conversations and negotiations in partnership with Sales, Finance, Legal, Product, and other relevant teams.
- Translate merchant needs into clear internal priorities and influence product roadmaps, go-to-market motions, and service improvements.
- Project-manage complex merchant initiatives, including cross-border expansion, new payment methods, optimization programs, and operational improvements.
- Use data and customer insights to diagnose performance, quantify opportunities, and make compelling recommendations.
- Provide regular account updates, risk visibility, and forward-looking plans to NORAM and global leadership.
- Share market feedback and best practices that improve how Checkout.com http://Checkout.com serves enterprise merchants across the region.
WHAT WE’RE LOOKING FOR
- 6+ years of experience in B2B Account Management, Relationship Management, Customer Success, Strategic Partnerships, or a related commercial role, ideally in payments, fintech, technology, banking, or consulting.
- Experience managing complex enterprise accounts and building trusted relationships with senior and executive stakeholders.
- Strong commercial judgment, including experience identifying growth opportunities and leading or supporting negotiations.
- A strategic, analytical, and data-driven approach to account planning and decision-making.
- Excellent project management skills, with the ability to coordinate multiple workstreams and maintain momentum in a fast-paced environment.
- Strong understanding of digital commerce, payments, fintech, and the competitive dynamics shaping the NORAM market.
- Clear and compelling communication skills, with the ability to influence internally and externally at all levels.
- Customer-first judgment and the ability to balance merchant outcomes, commercial performance, and operational realities.
- High ownership, organization, and follow-through, especially when priorities shift or information is incomplete.
- Intellectual curiosity and the ability to learn complex products and apply new technologies, including AI, to improve account performance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: New York, New York, United States
About the Role
iCapital is seeking a motivated and detail-oriented Associate Business Process Analyst, UiPath Developer to join our Intelligent Automation team. The ideal candidate will combine solid business analysis skills with hands-on UiPath development experience to identify, design, build, and deploy Robotic Process Automation (RPA) solutions that drive operational efficiency across the organization.
Responsibilities
Engage with business stakeholders to identify, document, and prioritize automation opportunities.
Conduct process discovery workshops and prepare detailed Process Definition Documents (PDDs).
Perform AS-IS and TO-BE process mapping; calculate ROI and feasibility for automation candidates.
Translate complex business requirements into clear functional specifications for development.
Design, develop, test, and deploy automated workflows using UiPath Studio (REFramework preferred).
Build attended and unattended automation bots using UiPath Orchestrator for scheduling and monitoring.
Integrate RPA solutions with enterprise systems including ERP, CRM, and legacy applications.
Conduct unit testing, UAT support, and defect resolution throughout the development lifecycle.
Maintain and enhance existing automations to address process changes or system upgrades.
Maintain comprehensive technical documentation including Solution Design Documents (SDDs) and runbooks.
Adhere to CoE standards, coding conventions, and change management procedures.
Participate in code reviews and contribute to continuous improvement of development best practices.
Qualifications
Bachelor's degree in computer science, information systems, business administration, or related field
3+ years of hands-on experience in business process analysis or RPA development
Proficiency in UiPath Studio, UiPath Orchestrator, and UiPath Assistant
Experience developing automation using REFramework and exception-handling best practices
Solid understanding of process analysis methodologies (BPMN, swimlane diagrams, value stream mapping)
Familiar with at least one enterprise platform (SAP, Salesforce or ServiceNow)
Working knowledge of SQL, Excel automation, and API and web service integrations.
Strong analytical, problem-solving, and verbal and written communication skills
UiPath Certified RPA Associate (UiAR) or UiPath Certified Advanced RPA Developer (UiARD)
Experience with AI/ML capabilities in UiPath (Document Understanding, AI Fabric, Action Center)
Exposure to process mining tools such as UiPath Process Mining or Celonis
Agile and Scrum project experience, CBAP or PMI-PBA certification is a plus
Problem solving and analytical thinking
Communication and stakeholder management
Attention to detail
Team collaboration
Adaptability and learning agility
UiPath automation tools
AWS cloud services
Python, VB.NET/C#, API integrations
SQL databases
Git, Docker, JIRA, Confluence
REST/SOAP services and Postman
Microsoft Power Platform
Process Mining (UiPath/Celonis)
Benefits
The base salary range for this role is $100,000 to $120,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma.
This is a full-time role based in our São Paulo hub.
What you’ll do at Figma:
Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Experience closing sales, over multiple years, for a software or SaaS business with the highest tier of Enterprise customers (5000+ FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (9 months+)
Proficiency in a sales methodology and process that creates value for customers
Fluency in Spanish and English (written and spoken) is required for this Latin America-focused role
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Newark, NJ; Greater New York City Area
Workplace: hybrid
Role Overview:
We are looking for a driven Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle—from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
5+ years of Product Management experience building and scaling SaaS products.
2+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Health, Dental, Vision, & 401k.
PTO – including vacation, sick leave, and holidays.
Commuter Benefits Program.
Short and Long Term Disability.
Flexible working arrangements.
Tuition Reimbursement Program, and more.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.
What you’ll do
Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices
Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate
Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices
Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.
Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.
Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
Review and provide input to Professional Services training materials and presentations
Develop case studies, presentations, design documentation, and best-practice methodologies
Work closely with customer project teams to ensure accurate task-level articulation of work required
What you’ll bring
Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
Prefer location in PST, MST or CST timezone alignment. Comfortable with up to 30% travel at times.
Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
Experience performing migrations to GitLab, including using Congregate or similar migration tooling.Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience
About the team
The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.
This role models skills and behavior aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$123,840
—
$209,520 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
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. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United Arab Emirates
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Deputy Regional Information Security Officer to own ICT security, operational resilience, and regulatory compliance across a portfolio of entities at different stages of maturity, from established licensed operations to new markets launching under frameworks. This is not a support function. You will be the named security officer for your entities, accountable to their boards and their regulators.
This is a high visibility, high trust role for a security governance professional who thrives at the intersection of technology, compliance, and financial services, and who is energised by applying established group frameworks to the local needs of a growing regulated entity.
Payward is one of the world's most trusted and secure digital asset platforms, operating across a growing network of regulated entities spanning Europe, the Middle East, and Asia Pacific. As we expand into new markets and deepen our regulatory footprint, the demand for embedded, senior-level ICT security leadership at the entity level has never been higher.
THE OPPORTUNITY
- Prepare, contribute and report to regional risk governance and board committee meetings, highlighting control status, risk exposure, and readiness
- Execute risk assessments and control testing across UAE operations in line with VARA cybersecurity guidelines and security best practices
- Maintain and review Business Impact Assessments (BIA), integrating findings into global resilience planning
- Contribute to Business Continuity Plan (BCP) documentation, testing, and updates, including entity-specific scenarios
- Collaborate with Group Security and IT to:
- Align UAE-specific regulatory controls with global policies and control frameworks
- Contribute to the development of security policies to meet international and UAE compliance requirements
- Conduct security control validation and document evidence for internal/external audits
- Participate in remediation planning for audit findings and track progress to closure
- Support the RISO in preparing and submitting regulatory documentation to regulators
- Prepare and present security and resilience reports for internal governance committees and local entity management
- Assist in responses to regulatory examinations, including due diligence and compliance queries
- Liaise with compliance and legal teams to interpret regulatory changes and propose control adaptations
- Participate in the regional incident response process, assist with post-incident reviews, and support continuous improvement activities
- Coordinate with cross-functional stakeholders to embed security requirements into operational processes
WHAT YOU WILL DO
- Regulatory Governance
- Serve as the named ICT security officer for your appointed entities, with formal accountability for security risk, ICT governance, and resilience oversight at board level
- Prepare and present security, risk, and resilience materials to entity boards, with material review and coaching from the Global RISO Lead beforehand
- Act as the primary point of contact for VARA and other relevant regulatory authorities on ICT and security matters -- including examinations, inspections, licensing interactions, and ongoing supervisory dialogue
- Support entity go live processes by implementing and localizing established group ICT governance frameworks for new market launches, ensuring they meet UAE regulatory requirements and entity specific needs
- As the portfolio evolves, engage with additional regulatory frameworks with support from the broader RISO team
- ICT Risk and Security
- Lead ICT and security risk assessments for your appointed entity, escalating material risks through local governance and the Global RISO Lead
- Maintain and adapt entity level policies and procedures to align with group standards and UAE regulatory requirements
- Coordinate control testing, evidence documentation, and audit preparation with global security and compliance teams
- Manage the classification, escalation, and regulatory reporting of ICT-related incidents within the timeframes required by applicable regulators
- Operational Resilience
- Lead business impact assessments, critical function mapping, and business continuity planning at the entity level
- Oversee continuity and recovery testing, ensuring outputs meet regulatory expectations and feed back into global resilience planning
- Maintain oversight of ICT third-party dependencies and outsourcing arrangements in line with regulatory requirements
- Group Liaison
- Act as a key local liaison between UAE entities, the RISO team, Group Security, and Compliance
- Drive local implementation of group frameworks, policies, and resilience standards, adapting them where jurisdiction-specific requirements demand
- Represent entity priorities in group-led security initiatives and governance forums
WHAT YOU BRING
- 7+ years of experience in information security governance, ICT risk management, or regulatory compliance in a regulated financial services, fintech, or virtual asset environment
- Direct experience as a named regulatory contact, involvement in regulatory examinations, supervisory interactions, licensing processes, or equivalent
- Familiarity with UAE regulatory frameworks. Experience with VARA or other virtual asset / crypto-native regulatory regimes is a significant advantage and strongly preferred
- Demonstrated ability to implement, adapt, and maintain compliance or governance frameworks within a regulated environment
- Experience conducting risk assessments, business impact analyses, and resilience planning at the entity level
- Familiarity with ICT outsourcing and third-party risk management within group structures
- Ability to translate technical risk into board-level narrative and regulatory-grade documentation
- Comfortable operating across multiple jurisdictions simultaneously, each at a different stage of regulatory maturity
- Strong project management skills and the ability to drive outcomes across cross-functional, globally distributed teams
- Certifications such as CISSP, CISM, CRISC, CISA, or ISO27001 Lead Implementer preferred
- Familiarity with EU frameworks such as DORA and MiCA is strongly preferred
WHY THIS ROLE
- You will hold a named role within a regulated entity with accountability and board-level visibility
- You will operate at the frontier of virtual asset regulation -- VARA is one of the most advanced and fastest-evolving crypto regulatory frameworks in the world, and you will be shaping how Kraken meets it from day one of market entry
- You will build ICT governance programs from scratch for new market entries, not inherit and maintain what others have set up
- Exposure to local governance forums, regulators, and senior stakeholders, with remote guidance and preparation support from the Global RISO Lead
- The scope of this role is intentionally designed to grow -- as Kraken's entity footprint expands, so does the portfolio and the regulatory breadth you will be exposed to, potentially including Asian and EU frameworks such as DORA
- You will join a remote-first, international team shaping the future of crypto asset governance and resilience across some of the world's most demanding regulatory environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
We are looking for a Procurement Manager - FinOps with a solid background in cloud cost management and vendor negotiations. You will be part of a high-performing Procurement team and will have direct impact on one of Voodoo's largest cost lines: cloud and data infrastructure.
ROLE
Your main challenges will be to:
- Own all IT indirect procurement: SaaS tools, software licences, data platforms, observability tooling, and any tech vendor relationship
- Lead global negotiations on IT spend and drive subsequent savings, running benchmarks to ensure Voodoo pays the right price
- Own cloud cost visibility (GCP, AWS) by maintaining billing data and dashboards (BigQuery exports, BI tooling) and leading monthly cost reviews with Engineering and Finance
- Build data-driven cost reduction strategies through unit economics by product and workload (cost per user, per event, per training run)
- Prepare and run cloud vendor negotiations: GCP committed-use discounts, enterprise agreements, AWS Savings Plans, renewal calendars, and price benchmarks
- Challenge internal needs and partner with Engineering on cloud optimization opportunities, including rightsizing, storage tiering, egress, and query-cost reduction
- Drive renewals to successful completion and put in place contracts and MSAs, working closely with Legal
- Track realized savings against joint targets and forecast IT and cloud spend in collaboration with FP&A
- Own procurement processes and drive strategies that deliver efficiency and ROI across the full IT scope
PROFILE
- 5 to 8 years of experience in FinOps, cloud cost management, procurement, or data-heavy analytics, ideally within a scale-up, hyperscaler, or cloud consulting environment
- Able to open a raw billing export and extract meaningful insights autonomously
- Solid working knowledge of cloud pricing mechanics: committed-use discounts, savings plans, spot instances, storage classes, egress pricing, and BigQuery pricing models
- Commercial mindset with the ability to build fact-based negotiation cases and drive vendor negotiations
- Credible with technical audiences: able to defend analyses in front of senior engineers and translate findings for Finance stakeholders
- Result-oriented, autonomous, and problem-solving oriented
- Willing to evolve in a fast-paced environment
- Fluent in English; French is a plus
- FinOps Certified Practitioner or GCP certification is a plus
- Experience with gaming or adtech data stacks (streaming pipelines, ML workloads) is a plus
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: United States; Denver; Chicago; Seattle; Austin; Atlanta; New York; Los Angeles; Boston; San Francisco
Workplace: Remote
We're looking for a Director of Product Management to own our security product strategy end to end - the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions..
Responsibilities
- Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market.
- Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose.
- Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way.
- Translate complex security requirements into specifications and user stories that engineering can understand.
- Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost.
- Drive go-to-market for security launches - positioning, sales enablement, documentation.
- Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next.
- Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org.
- Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs.
Qualifications
- 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level.
- Real, hands-on experience with database security principles and best practices.
- Strong understanding of networking concepts and their security implications.
- In-depth knowledge of identity and access management (IAM).
- Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
- Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams.
- A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences.
- Experience guiding or informally mentoring other PMs, even without a formal reporting relationship.
- Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call.
- Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: The Netherlands; United Kingdom; Spain
Workplace: Hybrid
We're looking for a Director of Product Management to own our security product strategy end to end - the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions..
Responsibilities
- Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market.
- Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose.
- Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way.
- Translate complex security requirements into specifications and user stories that engineering can understand.
- Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost.
- Drive go-to-market for security launches - positioning, sales enablement, documentation.
- Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next.
- Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org.
- Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs.
Qualifications
- 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level.
- Real, hands-on experience with database security principles and best practices.
- Strong understanding of networking concepts and their security implications.
- In-depth knowledge of identity and access management (IAM).
- Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
- Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams.
- A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences.
- Experience guiding or informally mentoring other PMs, even without a formal reporting relationship.
- Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call.
- Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States; Denver; Chicago; Seattle; Austin; New York; Los Angeles; San Francisco
Workplace: Remote
We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch.
What you will do:
- Define and evangelize the product vision, strategy, and roadmap for security-focused features and products.
- Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions.
- Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products.
- Translate complex security requirements into clear, concise product specifications and user stories.
- Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction.
- Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation.
- Monitor product performance, gather insights, and iterate on product features based on data and user feedback.
- Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders.
About You:
- Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features.
- Proven experience with database security principles and best practices.
- Strong understanding of networking concepts and their implications for security.
- In-depth knowledge of identity and access management (IAM) topics.
- Certifications in security (e.g., CISSP, CISM, CompTIA Security+).
- Demonstrated experience in quality assurance processes and methodologies.
- Solid background in program management, including planning, execution, and risk management.
- Prior experience in security engineering is required.
- Excellent communication, interpersonal, and presentation skills.
- Ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
- Prior experience securing a data platform, database product, or real-time analytics service.
- Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift.
- Experience supporting BYOC or private deployment models.
- Background working with open source software or developer-focused products.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: The Netherlands; United Kingdom; Spain
Workplace: Remote
We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch.
What you will do:
- Define and evangelize the product vision, strategy, and roadmap for security-focused features and products.
- Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions.
- Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products.
- Translate complex security requirements into clear, concise product specifications and user stories.
- Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction.
- Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation.
- Monitor product performance, gather insights, and iterate on product features based on data and user feedback.
- Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders.
About You:
- Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features.
- Proven experience with database security principles and best practices.
- Strong understanding of networking concepts and their implications for security.
- In-depth knowledge of identity and access management (IAM) topics.
- Certifications in security (e.g., CISSP, CISM, CompTIA Security+).
- Demonstrated experience in quality assurance processes and methodologies.
- Solid background in program management, including planning, execution, and risk management.
- Prior experience in security engineering is required.
- Excellent communication, interpersonal, and presentation skills.
- Ability to thrive in a fast-paced, collaborative environment.
Preferred Qualifications:
- Prior experience securing a data platform, database product, or real-time analytics service.
- Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift.
- Experience supporting BYOC or private deployment models.
- Background working with open source software or developer-focused products.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
How we build software is changing. Designers are building tools and agents, prototyping in code, and shipping directly into the product. More people can create software than ever before. That makes design judgment more important, not less.
We’re looking for a Design Systems Lead to build that judgment into the foundations of Ramp.
This is not just about maintaining a component library. It’s about making it possible for designers, engineers, and agents to build experiences that look, feel, and work like Ramp—without a designer driving every decision or the design systems team reviewing every change.
You’re a designer first, with the technical depth to guide architecture and get into the code. You have exceptional taste and strong opinions about typography, hierarchy, interaction, and motion. Just as importantly, you know how to turn that judgment into patterns, tools, and guidance that make everyone else’s work better.
You’re deeply curious about AI and already using it to change how you work. You build, experiment, inspect the results, and push past the demo. You can imagine a different way of building software—and lead a team toward it.
This role is for you if you’re excited by:
- Making great design reproducible. Raise the quality of Ramp’s product and encode what makes it good, so people and agents can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same.
- Reimagining what a design system can be. Build beyond components and tokens into composition, interaction patterns, agent guidance, and evaluations. Connect exploration and production so the fastest way to build is also a path to great quality.
- Leading a team that multiplies everyone else’s impact. Create clear direction, ambitious goals, and a caring yet demanding environment. Inspire curiosity, develop people, and stay close enough to the work to help make it exceptional.
The opportunity is to raise the floor for everyone building at Ramp, while giving designers more room to make the most important experiences extraordinary.
WHAT YOU'LL DO
- Lead and develop the design systems team. Set clear priorities, ownership, and goals. Give direct, timely feedback, hold people accountable, and help them do the best work of their careers.
- Own the system’s vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need. Turn that direction into focused work the team can deliver.
- Elevate Ramp’s visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility, and the states beyond the happy path.
- Make design judgment usable by people and agents. Translate principles into reusable patterns, reference experiences, composition rules, and guidance that produce better work without you in the room.
- Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance, compose interfaces, and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use.
- Stay hands-on. Build prototypes, work in code, and get into implementation details to test ideas, unblock the team, and understand where the system breaks down.
- Define and measure quality. Build repeatable evaluations grounded in real tasks. Measure whether builders can ship better work faster, with less rework—not just whether they use the tools.
- Improve the path from idea to shipped experience. Partner with engineering and AI teams on workflows that support fast exploration, useful iteration, and appropriate production safeguards.
- Earn adoption. Work alongside product teams, listen closely, teach through examples, and turn recurring questions and exceptions into improvements to the system.
- Keep the team moving forward. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it.
WHAT YOU NEED
- Experience leading and developing strong design or design engineering teams, with a track record of setting direction and delivering meaningful outcomes.
- Exceptional visual and interaction design skills. Your work shows a clear point of view, attention to detail, and an ability to make complex experiences feel simple.
- Deep systems thinking and experience building systems that other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped.
- Strong technical fluency. You can prototype and build in code, understand front-end architecture, and work through implementation tradeoffs with engineers—not just hand off specifications.
- Active, hands-on use of AI in your design and building workflow. You understand where it helps, where it fails, and how to improve its output rather than accept it.
- Experience turning design principles into practical guidance, reusable patterns, and quality checks that work at scale.
- Strong product judgment and a habit of staying close to the people using what you build. You connect system decisions to real workflows and customer outcomes.
- The ability to create clarity in ambiguity, make decisions, give difficult feedback, and maintain momentum without losing the quality bar.
- Curiosity that borders on obsession about how AI changes software and how we build it—and the ability to ignite that curiosity in others.
NICE TO HAVES
- Experience building agent-usable design guidance, generation workflows, or evaluations for design quality.
- Experience building developer or designer tools that became part of other teams’ daily workflow.
- Experience leading a major design-system migration or company-wide change in how teams build.
- Experience evolving a system across platforms or connecting product and brand experiences.
- Founder or early-stage startup experience.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue.
Over 5000 businesses, almost 2 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5.
About the role 🤓
We’re looking for a
Fraud Optimization Specialist
to strengthen the performance of our detection systems. You will analyze fraud patterns, enhance controls, guide new product launches, and partner with Product, Data, and Operations to design scalable, tech-enabled solutions.
This is a hands-on, impact-oriented role for someone who thrives at the intersection of analytics, risk strategy, and cross-functional execution. Your insights will help us reduce losses, accelerate safe growth, and continuously upgrade our fraud ecosystem.
What challenges you'll be solving
🚀
Identify opportunities to reduce fraud losses on different streams and improve overall profitability, leveraging advanced risk rules and Machine Learning scores.
Assess fraud risks for new features, launches, and markets, advising Product and Operations, identify control gaps, and define remediation plans.
Develop and maintain executive dashboards (Metabase/Tableau) to track fraud performance, financial exposure, and other metrics; provide concise fraud insights, trends, and recommendations to leadership.
Support and implement end-to-end fraud prevention strategies—design controls, execute rollouts, measure impact, and iterate for continuous improvement.
Collaborate with stakeholders like Product, Engineering, Data Science to propose innovative and preventive fraud controls, translating complex fraud risk scenarios into scalable, tech-driven solutions.
What we offer
😎
We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.
In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
23 vacation days + 2 days of free disposal per year.
Professional development workshops or seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility by using your own bike with Kleta.
Free access to healthy, organic, and sustainable fruits and snacks.
Moreover, we offer a
Wellness Program
that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, and environmental consciousness). Each area will include various activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.
What you’ll need
🫱🏼🫲🏽
5+ years of experience working with fraud detection technologies within fintech, payments, BNPL, or e-commerce, from rule creation to performance optimization.
Proficiency in SQL and data visualization skills (Metabase, Looker, Tableau, Power BI, etc.), with ability to build dashboards, automate monitoring, and interpret large data sets.
A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies
Excellent communication and collaboration skills, with ability to influence cross-functional stakeholders, across product, operations, and compliance.
We kindly ask that you submit your
CV in English
, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Do you want to be part of the change? Join us!👇
Location: Salt Lake City, Utah, United States
About the Role
iCapital is seeking a Backend Software Engineer at Assistant Vice President level. You will design, build, and operate services that power the iCapital platform.You will collaborate with engineers, product managers, and technical partners throughout the development lifecycle. Our service-oriented platform primarily uses Scala, Ruby, and Python, but prior experience with these languages is not required. We value strong engineering fundamentals and the ability to learn new technologies.
Responsibilities
• Design, build, test, deploy, and maintain cloud-based services and APIs.
• Translate product and business needs into practical technical solutions.
• Own projects from design through production rollout and ongoing support.
• Write maintainable code and contribute to technical design decisions.
• Participate in code reviews and improve engineering standards.
• Build testing, observability, security, and operational readiness into services.
• Use AI-assisted development tools responsibly to improve delivery, investigation, and learning.
Qualifications
• 6+ years experience with a modern programming language such as Ruby, Scala, Python, Java, or TypeScript.
• 4+ years experience building or integrating with APIs and backend services.
• Knowledge of relational or NoSQL databases and data modeling.
• Familiarity with automated testing, version control, and modern software delivery practices.
• Understanding of cloud application development and distributed systems.
• Strong problem-solving, collaboration, and communication skills.
• Experience using AI-assisted development tools to plan work, refine specifications, delegate tasks, and validate implementation quality.
Benefits
The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Remote - US
Sr. Developer Relations Manager
Backblaze — Remote, US
Compensation: $172,000–$215,000 base + equity
About Backblaze
Backblaze is the object storage layer for AI and data-intensive workloads, fueling customer success with cloud storage purpose-built for scalable performance and economics. We make customers unstoppable by solving their toughest storage challenges.
Today we manage nearly 6 billion gigabytes of data for 500K+ customers across 175+ countries with fast growth among Neoclouds, GenAI companies, and companies reliant on data–heavy workloads. Developers are at the center of our next chapter, and we're serious about earning their trust.
About the Role
Developer relations is evolving quickly. Coding agents, informed by reference architectures and machine-readable documentation, are increasingly making integration decisions on behalf of developers. And trust, transparency, and human interaction are more important than ever as open source ideals and corporate agendas are weirdly attacked, limited, or promoted by unexpected sources and trends.
Backblaze B2 Cloud storage was launched as a result of developer demand and has been committed to the developer ecosystem since day one. Today, we are seeking a leader who can help us become more present and trusted than ever before in this space, both as the storage default for agent-led projects and as a leading source of support, inspiration, and enablement for developers who need storage for whatever they’re building.
As Sr. Developer Relations Manager, you'll work across a strong set of existing assets — a mature docs team, an engineering team focused on AI ecosystem integrations, our Flamethrower Startup Program, a content org, and an outward-facing SE team — and coordinate their outputs into a coherent, credible developer presence that earns mindshare where it matters most.
This is a program-defining role for someone who thinks in systems, works backwards from adoption goals, knows how to make a company technically credible with developers who haven't heard of it yet, and is comfortable both channeling and being the face of developer relationships at Backblaze.
What You'll Own
Developer Presence in the Agentic Stack
The primary goal of this role is to ensure Backblaze B2 is the best storage layer for developers and for their agents. That means understanding how AI coders discover and evaluate infrastructure tools today: through MCP servers, coding agent contexts, reference architectures, SDKs, and machine-readable documentation. You'll work with the internal AI team to define what "agent-ready" means for Backblaze and drive execution against it across engineering, docs, and content.
Cross-Functional Coordination
This role starts as an individual contributor, but you'll have real influence over a strong set of resources: an engineering team building integrations into AI tooling (MLFlow, ComfyUI, Hugging Face, popular agent frameworks), a docs team that can be directed toward structured, agent-consumable formats, a content org that can amplify what you build, and an SE team that can extend your enablement work, among a number of others at the company. Your job is to coordinate these teams around a unified developer strategy, keep that strategy moving, and share its outputs with the broader world.
Community and Ecosystem
Developers trust other developers. You'll underscore Backblaze's credibility in the communities where AI builders live: GitHub, Discord, open source projects, developer events, and the growing ecosystem of AI infrastructure tooling. You'll elevate internal technical voices, use their expertise to build your own thought leadership in the space, and partner with ecosystem players, and show up in a way that is earned, not marketed. Critically, you should have a presence in this community before coming to the role.
Developer Feedback Loop
You'll maintain a tight feedback loop from the developer community back to product and engineering — surfacing adoption friction, unmet integration needs, and emerging patterns worth prioritizing. The Flamethrower Startup Program gives you direct access to early-stage builders who can serve as signal-rich canaries for what's working and what isn't.
Metrics and Program Accountability
You'll define what success looks like — developer signups, activation rates, B2 adoption in AI frameworks, community engagement, content reach — and own progress against it. We're building this program to drive real revenue, and you'll be expected to connect the dots between awareness and conversion. Success in this role opens the door to bringing on, or from elsewhere in the company, developer resources to grow the program.
What We're Looking For
Meaningful DevRel, developer marketing, or developer experience leadership at a cloud infrastructure, open source, or AI tooling company. You've built or significantly grown a developer program, not just contributed to one.
Understand how agentic workflows are reshaping how developers discover and integrate infrastructure tools — and you have opinions about what that means for DevRel strategy.
Technically credible. You can read a codebase, evaluate an SDK, write a working integration, and have a real conversation with an engineer about tradeoffs. You don't need to be a full-time SWE, but you need to have been one, or close to it.
Worked, or started, without a large team. You know how to amplify yourself through cross-functional relationships, external partners, and community rather than headcount.
Strong communicator — to developers externally and to leadership internally. You can write a crisp technical tutorial and a clear exec summary with equal ease.
Existing presence in developer communities. A following, conference talks, open source contributions, a technical blog — some signal that developers pay attention when you show up.
Strong plus:
Direct experience with model training, data processing or generative media
Familiarity with how coding agents (Claude Code, Cursor, Copilot, etc.) surface and recommend infrastructure tools
Experience working with or building on top of open source frameworks in the AI/ML ecosystem (MLflow, DVC, Ray Data, WebDataset, and MosaicML Streaming)
Prior experience running or contributing to a startup/developer program (accelerator, cohort model, or similar)
What You'll Have to Work With
You won't be starting from scratch. You'll work closely with:
A mature, capable
docs team
that can be directed toward agent-consumable documentation formats and structured reference content
A strong
engineering team
dedicated to integrating Backblaze into the AI tooling ecosystem — building connectors, working on external integrations, and driving internal product improvements for developer use cases
Flamethrower
, our startup program, which is already generating community energy and early-adopter signal among AI builders
An outward-facing
solutions engineering team
that can extend your enablement work with hands-on technical support
A
content org
that can help produce and amplify developer-facing assets
Active strategic work from
Rawkode Academy
laying the DevRel foundation: audit, persona validation, content models, and engagement strategy
Why This Matters Now
Developers are making storage decisions earlier in the stack than ever before — often before they've spoken to a salesperson, often through a coding agent recommending a reference architecture. Backblaze has the right product, the right price point, and a growing engineering investment behind this motion. What we need is the person who can translate that into developer conviction at scale.
The window to establish Backblaze as the default AI storage layer is open now. This role exists to make sure we don't miss it.
Backblaze Perks
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro plus a generous workstation stipend
Childcare bonus
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
Pay Transparency
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. Final offer amounts are determined by multiple factors including candidate location, skills, depth of work experience, and relevant licenses/credentials.
The expected salary range for this role is $172,000 - $215,000 plus 20% target annual bonus and RSUs.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Backblaze is proud to be an Equal Opportunity Employer. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education.
ГибридNew York; San Francisco
New York, New York, United States
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; Prefer location in PST, MST or CST timezone alignment; Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоUnited Arab Emirates; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридParis
УдалённоUnited States; Denver; Chicago; Seattle; Austin; Atlanta; New York; Los Angeles; Boston; San Francisco
ГибридThe Netherlands; United Kingdom; Spain
УдалённоUnited States; Denver; Chicago; Seattle; Austin; New York; Los Angeles; San Francisco
УдалённоThe Netherlands; United Kingdom; Spain
УдалённоleadNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
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