Location: Leeds, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
You get the work brought to life. Video, photo, motion, static, and everything in between. You take the creative ambition and turn it into a plan with a budget, a crew, a schedule, and a delivery date built for paid media.
This role suits someone equally comfortable producing a fast-turn performance ad variant on Tuesday and running a campaign shoot the rest of the week. You'll be the person who tells us early what's possible within budget and timeline, and then makes more of it possible than we expected.
What You'll Do
Translate creative concepts and media briefs into actionable production plans, including the timelines, budgets, vendors, deliverables, and format specs by platform.
Manage day-to-day production of all AV assets across paid advertising campaigns,spanning video, photo, and motion ad formats.
Produce video and photo shoots end to end: pre-production, on-set execution, post, and final delivery.
Own production for paid campaign creative at scale, keeping creative vision, production quality, and channel specs consistent across every variant and cutdown.
Build and manage production budgets, and report clearly on spend against plan.
Source, negotiate with, and manage production companies, directors, crew, studios, post houses, editors, photographers, retouchers, and voiceover talent.
Coordinate logistics: crew, equipment, talent, locations, travel, wardrobe, props, hair and makeup, permits, and schedules.
Manage talent bookings with Legal, including usage rights, buyouts, and renewals, plus music, footage, and image clearances — with attention to media running rights and flight windows.
Own post-production workflow: edit, grade, sound, versioning, aspect-ratio and platform cutdowns, and delivery to media/trafficking teams.
Make sure every production meets responsible gaming and advertising standards across US state-by-state gambling advertising regulations — talent age and eligibility requirements, how play is portrayed, required on-screen disclaimers, and state-specific restrictions.
Improve production workflows, templates, and scalable processes for high-volume paid ad output across the creative team.
Work with the media teams and platforms to ensure best practice is maintained in all paid social advertising.
What You Bring
4–6 years producing paid advertising, performance marketing content, or integrated ad campaigns.
Experience managing productions from creative development through final delivery, including multi-variant output for paid media testing.
Proven budget ownership on productions of meaningful scale.
Practical knowledge of usage rights, talent contracts, music licensing, and media running-rights terms.
Strong organizational and project management skills across multiple simultaneous productions, with tools like Airtable.
Working knowledge of paid media platform specs (Meta, TikTok, YouTube, CTV, programmatic) and how they shape production and delivery requirements.
Unflappable under pressure, and clear with people about what's achievable.
Bonus Points
Sports, entertainment, gaming, or iGaming production experience.
Familiarity with US gambling advertising compliance across multiple state jurisdictions.
Experience working directly with media/performance marketing teams to inform creative testing and iteration.
Your First 90 Days
You'll take one paid campaign from brief to delivery, build our production budget and vendor templates, and show us what we could bring in-house.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is hiring a Video Editor & Shooter to create compelling, finished video for our content and social channels. Editing and social storytelling are the core of this role. You’ll find the story in footage, bring strong editorial recommendations, and own edits from selects through final delivery. You’ll also shoot executive content, interviews, events, and other planned capture. You’ll be one of the first two hires in a dedicated Content & Social (C&S) creative pod, alongside its creative lead.
The role sits within the Harvey Creative Studio (HCS) for creative leadership, craft, and brand standards, with the C&S roadmap determining workload and priorities. Broader HCS projects are staffed separately.
You’ll work directly with C&S leads from briefing through delivery and with the pod’s creative lead on narrative and editorial direction. The creative lead retains overall narrative responsibility and accountability for the work through delivery. You own the editing craft and delivery of finished assets within that direction.
The Work You Will Support
The initial planning mix for the pod includes:
- Supporting 1–3 recurring series each month, including executive content.
- Covering 2–3 events per month and turning captured footage into content for our channels.
- Producing product videos with Product Marketing and relevant HCS teams, including an ongoing cadence of feature videos, explainers, use cases, and demonstrations beyond launch.
- Recurring series generally have longer planning cycles. Event and product launch work often needs a turnaround of one to two weeks. The creative lead and C&S agree the pod’s workload and resourcing upfront, including deliverables, capture, editing time, and reviews.
- For product launches, this pod owns the content and social assets on its roadmap. Larger campaign and demo productions remain with the relevant HCS teams, with messaging, footage, and delivery handoffs coordinated upfront.
WHAT YOU'LL DO
Editing and Social Storytelling
- Own edits from footage review and selects through finished assets ready for each platform, using footage you capture and material supplied by other teams.
- Find the story in interviews, event footage, and product content. Recommend hooks, structure, pacing, and cutdowns that deliver the message and fit the audience and channel.
- Finish videos with captions, on-screen text, basic graphics, music, sound design, audio mixing, and color correction. Deliver the required aspect ratios and channel versions.
- Build and refine recurring formats with the creative lead and C&S. Use audience response and available performance insights to recommend editorial improvements.
- Manage versions and feedback through final export, checking message clarity, caption accuracy, picture, sound, and platform specifications.
Shooting and Planned Capture
- Shoot executive content, interviews, events, and other capture planned on the C&S roadmap, with reliable camera, lighting, and audio setups.
- Translate the brief and creative direction into practical capture plans and shot lists. Capture the coverage needed for the planned edits and channel versions.
- Help executives and other non-professional talent feel comfortable on camera, working from the creative lead’s direction and agreed interview approach.
- Coordinate capture and editing time with the creative lead and production support, raising resource needs early so planned shoots and finished asset delivery are both covered.
Collaboration and Delivery
- Work day to day with C&S leads and the pod’s creative lead to confirm the message, audience, channel, deliverables, and timing before work begins.
- Follow the approval model: C&S owns content and platform fit; HCS owns creative execution, craft, and brand standards. Incorporate both sets of feedback into the final assets.
- Collaborate with copywriting support, when assigned, on scripts, interview preparation, and paper edits, with the creative lead retaining overall narrative ownership.
- Partner with [named production owner to confirm], who owns scheduling, vendors, budgets, and shoot logistics. Provide capture requirements and flag capacity conflicts so editing time is protected.
Media and Equipment
- Maintain organized project files, footage backups, templates, LUTs, export presets, and reusable assets so edits and handoffs move efficiently.
- Keep the camera, lighting, and audio kit used for your shoots organized and ready. Handle routine setup and care, and flag repair, rental, or additional crew needs to the production owner.
WHAT YOU HAVE
- 5+ years of professional video editing experience, with a portfolio showing consistent delivery of strong social content.
- Strong editing skills in Premiere Pro or DaVinci Resolve, including captions, basic graphics, color correction, audio mixing, and exports for different channels.
- Strong editorial judgment: you can find a clear story in footage and explain your recommendations on hooks, pacing, structure, and format.
- Experience developing or improving recurring social formats and using audience response to inform the next edit.
- Hands-on shooting skills for interviews, executive content, and events, including camera, lighting, and audio, with a calm approach to non-professional talent.
- Experience balancing planned programming with shorter production timelines, managing feedback, and delivering finished work on schedule.
- Clear communication, reliable media organization, and the judgment to raise scope or capacity issues early. Flexibility for planned event coverage, travel, and occasional early or late shoots.
NICE TO HAVE
- Experience on a dedicated content or social team at a technology, SaaS, or B2B company.
- Experience editing product demonstrations, screen recordings, explainers, or use-case videos.
- Interest in AI, the legal industry, and making complex products understandable through video.
COMPENSATION
$159,200 - $225,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BG1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Staff, Technical Account Manager.
About the job
This position is needed to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during Eastern hours (9am to 6pm ET) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
6 to 10+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP.
Location
This role will be remote,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :
116,960.00
-
146,200.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):
123,760.00
-
154,700.00.
Based in the San Francisco Bay area, California:
137,520.00
-
171,900.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location
Application deadline information
Applications for this role are intended to be accepted until
Nov 20th
, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco, California
Workplace: Hybrid
Role Summary
We’re seeking an IT Systems Engineer to join our growing IT team. You’ll own the architecture and automation behind the systems our employees rely on every day: identity, device management, endpoint security, and the tooling that ties them together. You’ll work closely with IT, Security, Engineering, and People teams to design, build, and scale the platforms that keep a fast-growing company productive and secure. You’ll also be the onsite IT presence in San Francisco, supporting our executive team and running the technology in our new office. You’ll be expected to set technical direction within your domain, lead multi-team initiatives, and make sound decisions without close supervision.
This role is based in San Francisco, with regular onsite presence at our new San Francisco office, which you’ll manage day to day.
What You’ll Do
- Own and deploy the architecture, reliability, and roadmap for core IT platforms (identity and access, device management, endpoint security, or IT automation)
- Design and build automation and internal tooling that eliminates manual work: onboarding and offboarding workflows, access lifecycle management, device enrollment and posture enforcement, and self-service for employees. Use AI and LLM-based tools (such as AI agents and MCP integrations) where they make IT work faster, more consistent, and more reliable
- Lead multi-team technical initiatives end to end, from architecture and design docs through rollout and communication, partnering with Security, Engineering, and People teams
- Set technical standards and patterns for the IT team, and write clear design documentation and runbooks others can build on
- Evaluate tools and vendors, weigh build-vs-buy tradeoffs, and make recommendations to IT leadership with clear reasoning on cost, risk, and scale
- Partner with Security to implement and maintain the technical controls behind our security and compliance requirements
- Serve as the technical escalation point for the hardest problems, and apply lessons from incidents to fix root causes rather than symptoms
- Mentor IT Support Specialists and raise the team’s technical bar
- Own technology for our San Francisco office end to end, including network and internet connectivity, Wi-Fi, A/V, and equipment, and coordinate with ISPs and vendors
- Design, deploy, and support network-connected video conferencing and meeting room systems (for example Zoom Rooms, Neat, and Cisco Meraki networking), and make sure every meeting space works reliably for in-person and remote participants
- Provide white-glove support to executives: proactive and responsive with a high bar for reliability before and during important meetings and events
- Occasional travel to company events and other Temporal locations
What You’ll Bring
- 8+ years of experience in IT, systems engineering, or a similar role, with a track record of owning platforms rather than only operating them
- Deep expertise in at least one of: identity and access management (Okta, Entra ID), device management (MDM for macOS and Windows), or endpoint security and zero trust tooling
- Strong scripting and automation skills (for example Python, TypeScript, Bash, or PowerShell), including working with APIs and integrating SaaS systems, and hands-on experience using AI coding assistants and LLM-based tools to build and ship automation faster
- Experience leading cross-functional projects to completion, including scoping, stakeholder alignment, and rollout
- Ability to communicate technical tradeoffs clearly to both technical and non-technical audiences, including executives
- Hands-on experience with enterprise networking (switching, Wi-Fi, firewalls, ISP circuits) and with conference room and video conferencing systems
- Comfort supporting senior executives: polished, discreet, and calm under pressure, with the ability to build trust quickly
- A bias to action and a history of self-education
Nice to Have
- Experience with identity governance and access lifecycle automation (for example Okta Identity Governance, group rules, access certifications)
- Experience with zero trust networking (for example Cloudflare Zero Trust) and endpoint detection and response tooling
- Infrastructure-as-code experience (for example Terraform) applied to IT systems
- Experience building AI-powered workflows or agents for IT operations (for example MCP servers, or LLM-driven ticket triage and onboarding automation)
- Experience supporting security and compliance programs from the IT side
- Experience at a fast-growing, remote-first company, or one that serves developers
- Experience standing up or opening a new office, including vendor and circuit coordination
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: San Francisco, California; Seattle, Washington; United States (Remote); New York, New York
Workplace: Hybrid
ROLE SUMMARY
We’re hiring a Staff Product Manager, Nexus to own the next phase of Temporal Nexus: landing the current product foundation, expanding adoption across strategic accounts, and defining the roadmap for Nexus as Temporal’s durable connectivity layer.
This person will take over an active, technically deep product area with real customer usage and a fast-moving roadmap. The immediate work is to land the in-flight Nexus developer experience and operator-control work with quality. The longer-term mandate is to shape the next wave: Connector Ecosystem, Service Hub, and Agentic Communication Fabric.
This is not a “write specs and wait” role. The PM will need to build trust quickly with engineering, customers, field teams, and GTM; understand the product hands-on; turn messy customer evidence into sequencing decisions; and create the narrative that helps Temporal, customers, and partners understand where Nexus is going.
WHAT YOU’LL OWN
- Nexus product strategy and roadmap. Prioritize the work that makes Nexus the durable connectivity layer across teams, namespaces, services, and AI systems.
- Current execution. Drive completion of in-flight work such as the new Nexus developer experience, Standalone Nexus Operations, connector foundations, caller identity, rate limits, and payload encryption.
- Customer discovery and evidence. Stay close to design partners and strategic customers like Netflix, Duolingo, and Miro.
- Developer and operator experience. Balance SDK ergonomics, schema-first contracts, codegen, service discovery, security, visibility, and control-plane needs.
- Cross-functional launch and enablement. Make sure everyone in the company understands the problems Nexus solves and knows how to sell / deploy / support it.
- Success metrics. Define adoption and momentum measures: activated accounts, completed Nexus operations, shared-service usage, SDK coverage, design-partner progress, and field readiness.
WHAT YOU’LL BRING
- Staff-level product judgment. 8+ years in product management or equivalent experience turning ambiguous and technical strategy into shipped outcomes.
- Strong technical depth. Ability to reason about distributed systems, workflow orchestration, service-to-service communication, APIs, SDKs, identity, and authorization.
- Developer-platform experience. Experience with infrastructure, platforms, integrations, APIs, SDKs, service mesh, API gateways, or cloud developer products.
- Customer and field orientation. Comfortable working directly with senior technical customers and enabling GTM teams on a complex product.
- Excellent writing and narrative skills. Able to create crisp strategy docs, roadmap narratives, launch materials, and decision memos.
- Execution discipline. Can inherit a complicated roadmap, clarify ownership, unblock decisions, and keep the team focused.
WHO YOU ARE
- You want to build important infrastructure. You’re motivated by products that sit in the critical path for customers and developers. You want to work on something foundational, technically deep, and category-defining.
- You operate with ownership. You don’t measure your job by meetings, specs, or process completed. You measure it by customer outcomes, product adoption, team clarity, and whether the right work actually ships.
- You move fast without being reckless. Nexus sits in the reliability layer for mission-critical systems. You know when to push for speed, when to insist on rigor, and how to keep momentum without compromising customer trust.
- You’re resilient in ambiguity. You’re energized by unclear ownership, messy customer evidence, technical constraints, and hard sequencing calls. You don’t need a perfect roadmap handed to you — you help create one.
- You raise the bar for the people around you. You write clearly, invite feedback, give it directly, and help teams make better decisions. You make complex work easier for others to understand and execute.
- You put developers and customers first. You want to understand how real teams build distributed systems, where their current tools fail them, and what would make Temporal indispensable in their architecture.
BONUS POINTS
- Experience with Temporal, workflow orchestration, durable execution, service mesh, API gateways, or distributed systems
- Experience with schema registries, code generation, SDK design, or developer portals
- Experience with AI infrastructure, agent platforms, MCP/tool registries, or agentic systems
- Prior DevRel, Solutions Architecture, technical marketing, or partner-facing product experience
WHY THIS ROLE MATTERS
- Nexus is past GA and entering breadth. Adoption is real, but the next challenge is expansion across more teams, accounts, and use cases.
- The foundation is landing now. Developer experience, connector foundations, and operator controls are the near-term unlocks.
- The next wave is strategically important. Connector Ecosystem, Service Hub, and Agentic Communication Fabric could define how Temporal participates in the modern AI and service-connectivity stack.
- You’ll shape an important product category. Nexus sits between durable execution, service-to-service communication, platform engineering, and AI systems.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Georgia; Croatia; Kosovo; Macedonia; Romania; Slovenia; Serbia
Workplace: remote
Revit is one of the brands in the Belkins group of companies. In 3 years, we’ve grown to a team of 25+ people located all over the world, and so far we’ve made a positive impact on more than 150 clients who trusted our team with their growth and outbound (emails, LinkedIn, cold calling).
At Revit, we show up every day because we love selling ideas, creating new business relationships, solving challenges that might seem impossible, and getting results where others couldn’t — so that like-minded clients who trust us with their outbound and growth can become our years-long partners.
With more extensive support from the other companies in the Belkins group, our 2027 goal is to grow 2x in size and find a way to keep scaling while keeping quality high across the board — from having the best people on the team to onboarding the right clients who match our values and value proposition.
Back in 2017, Belkins started as an appointment-setting agency with just one service offering. Fast forward to today, and we’ve transformed into Belkins Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. Among our successes are ambitious start-ups like Revit, which have evolved into standalone powerhouses, as well as innovative products such as Folderly.
This is not a place for everyone, but if you’re looking for a world-class culture and an opportunity to grow, build your career, and make an impact, you’re likely to enjoy being part of Revit and building the future together with us!
And now we’re looking for a Head of Sales: someone who wants to own the number, not just manage the team, and who’d rather be on the call than read about it in a report.
The role
Revit sells outbound, so our own sales team is measured by the same thing we promise clients: real conversations that turn into real deals. You’ll take over the sales team and the number behind it, with one clear goal for 2027 — help us grow 2x:
Double MRR by the end of 2027;
Double our close rate;
Actively support marketing as we double the pipeline.
You’ll work side by side with Nick, our Co-Founder/CEO, the core team across all verticals, and the other brands in Belkins Group.
What you’ll do:
Making 3 AEs better every week.
You’ll do call reviews, give feedback, sit in on deals, and jump in to close when it matters.
Owning the number.
You’ll handle MRR, forecasts, and monthly plans, and know where we stand and why before anyone asks.
Building the system.
You’ll build a sales process that’s clear enough for a new AE to follow, with data that shows exactly where deals get stuck.
Growing the close rate.
You’ll find where we lose deals between the first call and the signature, and fix it.
Designing KPIs and incentives
that reward the results we actually want.
Being marketing’s closest partner.
You’ll shape ICPs and messaging together, so a bigger pipeline turns into revenue, not just a fuller calendar.
Scaling the team
as we grow, including bringing in fractional AEs when it makes sense.
What you bring:
A sales leader who wants to own our growth. You’re still hands-on and still on calls, and you can build a team and a process around you.
Sales leadership:
1–2+ years leading a team of 3–4+ people, with numbers that show what changed while you led it.
Digital marketing services:
agency-side experience, not a SaaS/product or software development company.
US market:
you’ve sold to US clients and know how they buy.
Close rate:
ideally 15%+, or a clear story behind your numbers.
Revenue ownership:
planning, forecasting, and explaining MRR.
Sales process:
you’ve built or run a structured process and improved it with data.
High pace:
you get things done and are driven by results.
Good communicator:
you listen well, give specific answers, and build relationships quickly.
Curious:
you ask a lot of questions about the buyer, the market, and the product.
Proactive:
you spot patterns and problems, and suggest ideas without being told what to do.
English:
C1/C2.
Bonus points:
Experience with or inside an outbound / lead generation agency.
You’ve led 2x growth before.
At Belkins Group, we care deeply about our team members, and we prove it through:
Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.
Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you’re most productive. Our flexible hours help you stay agile and focused.
Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.
Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.
Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.
Global Sync: We align with U.S. holidays to keep our global teams in sync.
Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.
Location: Dallas
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION
$165,000-185,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AB2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows.
WHAT YOU'LL DO
- Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience.
- Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI.
- Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations.
- Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities.
- Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services.
WHAT YOU HAVE
- Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects.
- Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels.
- Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly
- Team players described as committed, collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
COMPENSATION
$165,000-185,000 USD OTE 80/20
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-AB2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is seeking a Fraud Operations Manager to help build and lead a team of Fraud Operations Specialists responsible for the efficient and effective execution of fraud detection and prevention strategies across all of Ramp’s products, enabling Ramp’s rapid growth. This role requires the ability to balance people management, process engineering, strategic thinking, and planning. You will utilize data and analytics to lead an efficient team, identify opportunities for improvement, prioritize development, and collaborate with cross-functional teams to operationalize policies, develop tools, and infrastructure that best support Ramp’s operations.
WHAT YOU'LL DO
- Manage and continue building a team of Fraud Operations Specialists who manage & review alerts, conduct investigations, and recover funds through enabling right sized coverage and meeting service level agreements (SLA)
- Develop a deep understanding of Ramp’s risk management policies (underwriting, payments, transactions, credit limit changes, collections) across all products
- Partner with Product, Engineering and Data Science teams to build best in class risk tooling to increase operational efficiency
- Partner with risk strategy teams to create a closed loop process to enhance policies and procedures
- Leverage data and analytics to evaluate and prioritize solutions to improve operational efficiency
- Research emerging fraud trends to innovate on Ramp's decisioning systems and policies
- Help coordinate and respond to incidents through on-call duties as needed – in addition to customer escalations or sensitive case handling
- Partner with Customer Support to educate and create awareness on fraud prevention best practices, identifying social engineering attempts, and support customers
WHAT YOU NEED
- Minimum 8 years of experience in risk management including account takeovers and a broad range of payment related fraud
- Minimum 2 years of experience building and managing teams
- Strong background in process development and improvement
- Investigative and critical thinking skills
- Excellent written and verbal communication skills
- Experience integrating AI into your daily work
- Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries
NICE-TO-HAVES
- Experience with Regulation E, NACHA & Visa Core rules and regulations
- Experience with Zendesk and Retool
- Experience in high growth startups
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: UAE; Saudi Arabia
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist Lead, you'll be fully responsible for opening up a new market for ElevenLabs, and building a team to make it happen. This is a senior position in which you’ll operate as if a co-founder, working alongside an experienced sales leader, of an effective startup moving from 0 -> 1 within our broader org, aiming to deploy our voice AI technology at the most Strategic customers in the market against their most challenging problems. All the while you’ll be able to leverage support from the rest of ElevenLabs to accelerate.
You will be responsible for hiring the team you need, winning the first customers in the market and ensuring that our product generates impact for them.
No two days are the same, but you should expect to:
- Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.
- Build and lead a team of forward deployed engineers within the region.
- Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.
- Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.
- Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.
- Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.
- Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
REQUIREMENTS
- Executive Stakeholder Engagement: Proven experience engaging and influencing C-suite and VP-level stakeholders, both internally and at customer or partner organizations.
- People Leadership: Demonstrated ability to hire, develop, and manage high-performing technical teams while fostering a collaborative and results-driven culture.
- Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.
- Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.
- Technical aptitude to quickly understand our voice and audio AI models and their applications.
- Strategic and Commercial Awareness: Ability to align technical strategy with business objectives, with an understanding of deal structures, go-to-market motions, and revenue impact.
- Nice to have: Partner Ecosystem Development - Experience identifying, building, and nurturing relationships with system integrators, resellers, and technology partners to drive market growth.
Location
This role is remote-first, so it can be executed from anywhere in Saudi Arabia or UAE. Expect regular travel for customer onsites. Fluency in English and Arabic and a deep understanding of the regional and cultural nuances is required.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: US, Remote
Workplace: remote
15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.
We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.
If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply.
15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.
This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system.
What You'll Own
Fin/AI agent operations (25%):
our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design.
Help Center content ownership (40%):
accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar.
The content flywheel (20%):
every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity.
Launch readiness (10%):
no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live.
Operability (5%):
no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done.
Where This Role Sits
This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it:
R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them.
Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation.
Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them.
This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them.
New cross-team AI initiatives start with your manager, so they get prioritized before work begins.
How Success Is Measured
Quality-adjusted automation rate:
AI resolutions with no human takeover, no negative feedback, no reopen.
Knowledge gap closure rate:
speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed.
Escalation precision:
when the AI hands off to a human, it lands in the right place with full context.
Operability:
every critical system has current runbooks and a functioning second; no single point of failure.
Partner trust:
tier leads, content, and product partners would say this function makes their work easier.
What We're Looking For
3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant).
A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers.
An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice.
Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work.
Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours.
You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second.
Working Style
This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it:
check in before investing significant time in adjacent work,
surface risks to their manager as crisp recommendations rather than broad escalations, and
measure their impact by outcomes the team ships together rather than by territory.
We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact.
We offer amazing benefits that align with our values and culture at 15Five.
Your Health & Wellbeing
Medical, dental, vision with 15Five cost subsidy
Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs
Inclusive Benefits Stipend
Access to mental health and wellness resources
Your Life
Flexible Time Off Program
Generous paid leave for new parents
Military leave
Paid Company Holidays
Sabbatical Program
Your Future
401K with 4% Matching after 6 months
Your Work Life
Remote work
Work with experts in leadership, culture, and personal development
For more information see:
Our Mission, Vision, & Values -https://www.15five.com/about
Our People and Culture -https://www.15five.com/about/careers
Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
AI Support Operations Manager- Annual Base Pay Range, US Full-Time
This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.
Location: Neenah, WI
General Manager - Mission Critical Substations
Mission Critical Power Infrastructure | Substations | Data Centers | Power Delivery
Location:
Flexible | Preference Near a Michels Office
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Lead the Teams Powering Mission-Critical Infrastructure
The rapid expansion of data centers, artificial intelligence, cloud computing, and digital infrastructure is driving unprecedented investment in mission-critical power systems. At the center of these developments are highly reliable substations and power delivery systems that ensure continuous operation of some of the world's most important facilities.
As a
General Manager - Mission Critical Substations
, you will provide operational leadership for Michels Power's growing Mission Critical Power Infrastructure business. This role will oversee regional operations, customer relationships, project performance, business development initiatives, workforce planning, and strategic growth efforts supporting hyperscale data centers, mission-critical facilities, utility substations, and related power delivery infrastructure projects across North America.
This position offers flexibility in work location, with a preference for candidates located near an established Michels Power office and the ability to travel as needed to support customers, project teams, and regional operations.
Position Overview
As the
General Manager - Mission Critical Substations
, you will be responsible for the planning, oversight, and operational performance of a regional portfolio of mission-critical substation projects while fostering an environment focused on safety, profitability, customer satisfaction, and operational excellence.
Working closely with the Director of Operations, you will establish strategic goals for the business and lead Regional Managers, Project Managers, Construction Managers, and field leadership teams responsible for executing complex power infrastructure projects. You will play a significant role in customer development, business growth, workforce planning, financial forecasting, project execution, and regional strategy.
Success requires strong operational leadership, business acumen, customer relationship management skills, industry presence, and the ability to develop high-performing teams while delivering successful project outcomes.
Key Responsibilities
Lead and oversee mission-critical substation operations to ensure alignment with divisional and corporate objectives.
Establish operational priorities and strategic initiatives in partnership with the Director of Operations.
Maintain accountability for project execution, customer satisfaction, financial performance, safety results, and regional growth.
Build and maintain strong relationships with customers, engineering partners, developers, EPC firms, utilities, and industry stakeholders.
Support long-term growth through customer development, workforce planning, market expansion, and strategic business initiatives.
Foster a culture focused on safety, accountability, continuous improvement, collaboration, and operational excellence.
Promote Michels Family of Companies culture, values, and leadership principles.
What You'll Do
Direct and oversee regional operations supporting mission-critical substation construction and power delivery infrastructure projects.
Lead Regional Managers, Project Managers, Construction Managers, and operational teams responsible for project execution.
Ensure projects are managed to maximize customer satisfaction, operational performance, and profitability.
Lead preconstruction and RFP efforts in partnership with estimating and operations teams.
Assist Executive Leadership and Business Development personnel with identifying new customers, growth opportunities, staffing requirements, and strategic initiatives.
Develop and maintain executive-level relationships with hyperscale data center developers, utilities, renewable energy developers, engineering firms, mission-critical customers, and EPC partners.
Review project financial performance, including revenue forecasts, margins, backlog, cash flow projections, and operational metrics.
Collaborate with field leadership to plan workforce, equipment, and operational resource needs based on current and projected workloads.
Regularly visit active projects to engage with field personnel and reinforce Michels Power's safety culture.
Support troubled-project recovery plans and provide direct project leadership when required.
Collaborate with Business Development, Finance, Human Resources, Equipment Operations, Safety, and executive leadership teams to achieve business objectives.
Identify best practices, emerging technologies, and market trends that improve performance and reduce costs.
Leadership Responsibilities
Lead, mentor, coach, and develop operational personnel throughout the organization.
Participate in hiring, onboarding, workforce planning, succession planning, and employee development initiatives.
Conduct performance evaluations and provide meaningful feedback and career development support.
Support internal and external opportunities for professional growth, leadership development, and industry certifications.
Foster a collaborative and high-performance work environment.
Support employee engagement, accountability, retention, and leadership development initiatives.
Assist with personnel decisions including promotions, disciplinary actions, and organizational development efforts.
What It Takes
Bachelor's degree from an accredited four-year college or university and
10+ years of related experience
, or an equivalent combination of education and experience.
Experience leading operations, business units, project portfolios, or regional organizations within the utility, substation, power delivery, mission-critical, industrial, energy, or EPC industries.
Strong understanding of project execution, customer relationship management, workforce planning, financial forecasting, and operational leadership.
Proven ability to develop and maintain strong customer relationships while identifying opportunities for growth and market expansion.
Experience supporting preconstruction efforts, project pursuits, estimating reviews, RFP responses, and strategic planning initiatives.
Demonstrated success leading multidisciplinary teams and developing future leaders.
Experience managing financial performance, including revenue forecasts, backlog, margin performance, cash flow projections, and operational planning.
Strong leadership, organizational, communication, coaching, negotiation, and decision-making skills.
Advanced industry certifications, licenses, or professional credentials are preferred but not required.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
to support customers, project teams, business development initiatives, and operational activities throughout the region.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
ROLE DESCRIPTION
As a core member of Phantom’s Data Platform team, you will design, build, and optimize our streaming blockchain data platform to enable high-quality, scalable ingestion, transformation, and delivery of token, price and spam data. As an owner of a critical platform function, you’ll empower other product engineering teams at Phantom by providing access to rich, accurate, realtime on-chain data.
RESPONSIBILITIES
- ETL & Data Pipeline Design: Develop, maintain, and optimize scalable ETL pipelines using our modern data stack. You’ll be responsible for sourcing, transforming, and integrating data from on-chain sources.
- Data Quality & Observability: Drive initiatives to implement data quality frameworks and observability solutions that ensure the accuracy, freshness, and reliability of data across all pipelines.
- Architect for Scalability & Performance: Build systems capable of handling millions of requests per day, with a focus on high availability, low latency, and strong fault tolerance, in service of other engineering teams’ data access needs at Phantom.
- Data Modeling & Schema Design: Design and maintain efficient data models and schemas that underpin our efforts.
- Cross-Functional Collaboration: Partner closely with product, design, and other engineering teams to translate business requirements into scalable backend platform solutions.
- Team building: Work with the team to create and foster a culture of raising the bar with each new hire.
QUALIFICATIONS
- 5+ Years of Backend Experience: Demonstrated success in building large-scale, high-availability systems.
- Deep experience building and optimizing modern ETL pipelines and data engineering solutions in high-growth environments.
- Experience with the languages/frameworks in our stack (e.g. Go, Node.js, TypeScript, NestJS, Kafka, redis, PostgreSQL)
- Demonstrated experience implementing data quality frameworks along with observability and monitoring solutions.
- Web3/Crypto Knowledge: Familiarity with on-chain data, wallet integrations, or decentralized application patterns is strongly preferred.
- Ability to work both independently and collaboratively within a lean team structure.
WHY WORK WITH US
We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.
There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!
- First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.
- Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.
- We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.
BENEFITS
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision) 100% covered
- Stipend for your ideal remote set-up
- Flexible hours and a supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Monthly wellness benefit
- Weekly meal benefit
- Global off-sites
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
Location: Englewood Cliffs, NJ
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
Hey
Vanderbilt!
Ready to Power Up Your Summer? ⚡
Spend your summer at LG Electronics, where innovation meets imagination!
Our Summer Internship Program isn’t just about gaining experience — it’s about building real skills, tackling real projects, and seeing your ideas come to life.
At LG, you won’t be grabbing coffee (unless it’s for yourself 😉).
You’ll collaborate with passionate teams, work on cutting-edge technology, and contribute to projects that impact millions of people around the world. From smart devices to sustainable solutions, you’ll get a front-row seat to how big ideas turn into real-world breakthroughs.
Expect hands-on learning, mentorship from industry experts, networking opportunities, and a chance to explore what a future with a global tech leader could look like. Plus, you’ll connect with other ambitious students who are just as excited about innovation as you are.
If you're curious, driven, and ready to challenge yourself, this is your moment.
Let’s make this summer unforgettable — with LG. 🚀
We are actively seeking undergraduate
2027 LG Summer Interns to join our various Sales, Finance, Supply Chain, HR, Legal, Marketing, and Digital operations teams
.
Our Summer Internship is a 9-week program starting after Memorial Day running through the summer (June-August).
The internship will be based in the office (Mon-Fri 8AM-5PM) at the
LG North America Innovation Campus (HQ) in Englewood Cliffs, NJ
and pay an hourly rate of
$25.00
.
The LG Internship Program is built on the philosophy of ensuring that each intern is given the opportunity to perform robust and meaningful work while gaining real-world experience.
The program will also include each intern working on an individual strategic project for the department and delivering a presentation at the program’s end.
Qualifications
Enrollment in a Bachelor's degree program at an accredited College/University
Basic skills in quantitative data analysis and be proficient in using Excel for creating charts and infographics
Proficiency in tools such as Microsoft Office, Google, Teams, and AI-based drawing tools is required for visualizing ideas
Curiosity and enthusiasm for customer observation, the ability to extract meaningful insights, and strong communication skills are essential qualities
Mindset grounded in design thinking and the ability to approach and solve problems creatively
Strong communication skills, outgoing personality
Recruiting Range
$25
—
$28 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Legal, Compliance, and Public Affairs team
The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products.
About the role
Affirm's Legal team partners with the business to drive innovation and support the scaling of our consumer financial products while expertly managing complex regulatory, litigation, and enforcement risks globally.
This senior leadership position will report directly to the Chief Legal Officer & Chief Compliance Officer (CLO/CCO) and lead across the US and international jurisdictions, Affirm’s Product, Regulatory, Innovation, Licensing, Litigation & Enforcement teams. The ideal candidate will build and lead a team of professionals, skilled in all legal matters related to these domains and will be skilled in strategizing and developing products for the Company. This role will also partner closely with the executive team including the CEO, CLO & CCO, Chief Operations Officer, SVP Product, SVP Engineering, CISO & other executives, along with other cross-functional groups, to ensure that our product, regulatory, licensing, litigation and enforcement legal work supports the company and is cohesive, holistic, and aligned with the strategic and operational needs of the business. Necessary experience and skills include critical thinking in the development and provision of legal analyses and the provision of strategic counsel, strong and effective written and oral communication skills, and a demonstrated ability to lead while seamlessly and collegially partnering with internal and external teammates. The ideal candidate will join the leadership team for the CLO organization and provide important cross-department leadership and strategic guidance to the CLO and the leadership team.
What you’ll do
Develop and execute strategic plans for Affirm’s Product, Regulatory, Innovation, Licensing, Litigation & Enforcement functions based on broader company strategies, ensuring alignment of global strategy and organizational growth.
Provide strategic direction and leadership across Product, Regulatory, Innovation, Licensing, Litigation, & Enforcement through senior legal leaders, ensuring alignment of priorities, accountability, and organizational effectiveness.
Counsel senior management, executive leaders, board members, and regulators as a trusted advisor on all product, litigation, and regulatory matters.
Partner with Product, Technology, Engineering, Bank, and other cross-functional leaders to provide strategic legal guidance on product development, innovation, bank-related initiatives, and complex federal, state, and international consumer financial regulatory matters.
Oversee legal strategy and responses related to federal and state regulatory inquiries, bank partner examinations, and enforcement actions, partnering closely with Regulatory Affairs, Public Affairs, and Compliance to anticipate and mitigate material regulatory risks.
Develop solutions in partnership with cross-functional leaders to address complex, company-wide problems, building consensus to drive long-term business initiatives.
Accountable for functional-level financial results and budgets, including judiciously managing outside counsel and litigation spend
What we look for
J.D. degree and a state bar member in good standing.
20 years of legal experience, including law firm and government (CFPB or FTC) or in-house supporting consumer financial, payments, litigation, and enforcement matters at a fintech or technology company.
Expert knowledge of core functions, including federal and state consumer protection lending laws, financial technology, payments, and litigation.
Strong thought leadership and strategic thinking skills, with the ability to build cross-functional leadership consensus and implement organizational growth.
Experience interacting with executive leaders, board members, and external stakeholders.
Demonstrated ability to manage change, develop risk mitigation plans, and translate long-term strategies into near-term focus (2-4 years).
Experience scaling teams and a strong desire to manage, develop, and mentor other senior attorneys and paraprofessionals
Base Pay Grade - X
Equity Grade - USA 24
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range per year: $370,000 - $415,000
Please note that visa sponsorship is not available for this position.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
The Account Executive role will be a quota-carrying, territory-based individual contributor sales role, working with prospects who are evaluating case management software. Strong ability to work an end-to-end pipeline, guide prospective clients through their evaluation process, and close as much business as possible.
Responsibilities:
Sell Filevine to clients seeking case management solutions, particularly in the legal vertical.
Demonstrate ability to earn business by conveying the value props of Filevine
Share new insight that helps prospects properly evaluate different solutions
Prepare and tailor messaging for prospective clients
Help guide prospective clients through the purchasing process to meet agreed-upon timelines.
Accurately forecast your quarterly and annual performance
Be proficient in using a CRM to manage your pipeline.
Be willing to learn our sales process, and use it to manage your business, and increase your effectiveness as a rep
Develop sales strategies to increase client pipeline
Consistently meet/exceed sales quotas within a specified time frame
Partner with SDRs to effectively build a territory and identify qualified opportunities
Report on activity and performance metrics
Provide quarterly forecasts to senior sales management for various
Qualifications:
2-3+ years experience in Mid Market software sales
Consistent, demonstrable record of achieving quota
Desire to join an upstart company, working hard and doing great things
Strong track record of managing daily, weekly, monthly and quarterly objectives
Experience in lead qualification, advanced outbound prospecting, managing a pipeline, sales processes, and overcoming objections
Solid written and verbal communication, organizational and time management skills
Excellent presentation and listening skills
Proficiency in
Salesforce.com
or similar CRM
In office position
Compensation Information: OTE $239,000 with a 40/60 split with uncapped commissions and tiered accelerators.
The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Location: Chicago, IL
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
The Account Executive role will be a quota-carrying, territory-based individual contributor sales role, working with prospects who are evaluating case management software. Strong ability to work an end-to-end pipeline, guide prospective clients through their evaluation process, and close as much business as possible.
Responsibilities:
Sell Filevine to clients seeking case management solutions, particularly in the legal vertical.
Demonstrate ability to earn business by conveying the value props of Filevine
Share new insight that helps prospects properly evaluate different solutions
Prepare and tailor messaging for prospective clients
Help guide prospective clients through the purchasing process to meet agreed-upon timelines.
Accurately forecast your quarterly and annual performance
Be proficient in using a CRM to manage your pipeline.
Be willing to learn our sales process, and use it to manage your business, and increase your effectiveness as a rep
Develop sales strategies to increase client pipeline
Consistently meet/exceed sales quotas within a specified time frame
Partner with SDRs to effectively build a territory and identify qualified opportunities
Report on activity and performance metrics
Provide quarterly forecasts to senior sales management for various
Qualifications:
2-3+ years experience in Mid Market software sales
Consistent, demonstrable record of achieving quota
Desire to join an upstart company, working hard and doing great things
Strong track record of managing daily, weekly, monthly and quarterly objectives
Experience in lead qualification, advanced outbound prospecting, managing a pipeline, sales processes, and overcoming objections
Solid written and verbal communication, organizational and time management skills
Excellent presentation and listening skills
Proficiency in
Salesforce.com
or similar CRM
In office position
Compensation Information: OTE $217,000 with a 40/60 split with uncapped commissions and tiered accelerators.
The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
ГибридSan Francisco
УдалённоRemote - US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридSan Francisco, California; This role is based in San Francisco, with regular onsite presence at our new San Francisco office, which you’ll manage day to day
ГибридSan Francisco, California; Seattle, Washington; United States (Remote); New York, New York
УдалённоheadGeorgia; Croatia; Kosovo; Macedonia; Romania; Slovenia; Serbia
ГибридDallas
seniorCanada - Remote; Germany - Remote; United Kingdom - Remote; United States - Remote; We are unable to provide visa sponsorship or relocation for this role
ГибридChicago
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
УдалённоleadUAE; Saudi Arabia
УдалённоUS, Remote
Neenah, WI
УдалённоseniorWe strongly encourage candidates of all different backgrounds to apply; We strongly encourage candidates of all backgrounds to apply
СтажёрEnglewood Cliffs, NJ
УдалённоRemote US
ОфисmiddleWork Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
ОфисmiddleChicago, IL; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
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