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Location: Hyderabad Workplace: onsite On-site · Full Time · People Manager · +5 Years of Experience · India Only Corporate IT Manager This role is open only to candidates based in India. Applications from outside India will not be considered. Who We Are Yuno is the AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. Through a single API, Yuno connects them to pay-ins, payouts, fraud prevention, KYC/KYB, and stablecoins globally, so they can operate everywhere. Agnostic by design and connected to 1,000+ payment methods and 460+ integrations in 190+ countries, Yuno optimizes acceptance rates, reduces costs, and strengthens security through specialized AI agents that learn from every transaction. Global brands including McDonald's, NetEase Games, GoFundMe, and Rappi run their payments on Yuno. About The Role Yuno is looking for a Corporate IT Manager, based in India, to own the internal technology backbone that keeps our fully remote, global team productive and secure. From device management and identity to SaaS administration and compliance, you'll lead Corporate IT, a new area within our Tech Infrastructure team, designing systems and automation that scale as Yuno grows across 190+ countries. This is not a helpdesk role. You'll own the corporate IT stack end to end, drive the roadmap, automate what others still do by hand, and make security and compliance a built-in default rather than an afterthought — which matters when the company runs payments for global brands. You'll work closely with our Security team, taking corporate IT workload off SecOps, and you'll build and lead the Corporate IT team as it grows. How AI Shows Up in This Role You'll build AI-driven automation for IT and helpdesk, turning repetitive requests and lifecycle workflows into self-serve flows, and maintain machine-readable documentation that AI assistants can act on As an AI-native company, Yuno runs on a growing stack of AI tools — you'll own how they're provisioned, secured, and governed across the org, managing access and OAuth/shadow-AI risk. And you're encouraged to use AI to move faster in your own work Your Contribution Will Be Corporate IT ownership and roadmap — own the corporate IT function end to end and drive the corporate IT roadmap as the company scales Device and endpoint management — own the MDM platform (Jamf, Intune, or Kandji) for a distributed macOS and Windows fleet: zero-touch provisioning, patching, configuration-as-code, and endpoint security Identity and access management — administer the identity provider (Okta or equivalent), SSO, MFA, and SCIM; automate onboarding and offboarding, and enforce least-privilege access across every system SaaS administration and governance — manage the SaaS stack (Google Workspace, Slack, Atlassian, and more), rein in shadow IT and OAuth risk, and right-size licenses and access Security and compliance — build and maintain the controls, access reviews, and audit evidence that keep Yuno compliant (SOC 2, PCI DSS, ISO 27001), partnering with Security on vendor reviews Automation — replace manual work with scripting and workflow automation (Python, Okta Workflows, or similar) Team leadership and enablement — act as the senior escalation point for complex IT issues, maintain clear runbooks and documentation, and lead and mentor the Corporate IT team as it grows What Success Looks Like Within your first 6–12 months, onboarding and offboarding run end to end without manual steps, the device fleet and SaaS access are fully managed and auditable, and SOC 2 and PCI evidence is something the team produces continuously rather than scrambling for at audit time. Skills You Need Minimum Qualifications 5+ years in corporate IT, IT operations, or IT systems engineering, ideally supporting a distributed workforce Experience managing or mentoring IT team members, or leading corporate IT for a team or company Based in India, with the right to work in India MDM expertise — hands-on with Jamf Pro, Intune, or Kandji for macOS and Windows fleet management Identity and access management — managing an identity provider (Okta strongly preferred), SSO, MFA, and provisioning/deprovisioning SaaS administration — Google Workspace, Slack, Atlassian, and similar, with an understanding of SaaS and OAuth governance Security and compliance — hands-on support for frameworks like SOC 2, ISO 27001, or PCI DSS (access reviews, audit evidence) Scripting and automation — Python, JavaScript, PowerShell, or workflow tools to eliminate manual toil Networking fundamentals — TCP/IP, DNS, DHCP, and VPNs English — advanced proficiency, written and spoken Preferred Qualifications Building AI-driven IT automation (e.g., Console.com, Risotto, Unthread) or helpdesk and agentic tooling Hardware lifecycle and asset management (ITAM) at scale Experience in the payments or fintech industry, where compliance and access controls are stricter Familiarity with Zero Trust, PAM, and least-privilege access models Nice to Have Configuration-as-code for endpoints (an infrastructure-as-code mindset for IT) Experience securing and governing AI tools or agents across an organization

Location: Berlin Workplace: OnSite About Peec AI AI search is changing how brands are discovered and chosen. People now ask ChatGPT, Gemini, Claude and Google’s AI answers what they used to search for, and AI assistants increasingly shape the journey from discovery to purchase. Winning customers now means winning over the AI systems that influence their decisions. Peec AI is an AI search platform that helps marketing teams understand and improve how their brands are discovered, represented, and recommended. We show them where they stand, what’s shaping it, and where to act. Since launching in January 2025, Peec AI has passed $20M ARR and 4,000 paying customers. We’re a Series A company backed by 20VC and Singular, with 100+ people across our Berlin HQ and our New York office. About the role We're looking for a Visiting Brand Designer to join our team for a minimum 3-months internship and get hands-on with real design. From week one you'll ship real assets across our website, social, campaigns, and events, and quickly grow into someone the team relies on for sharp, on-brand design. A big part of the role is being a design partner to people across Peec AI: helping teammates turn ideas into polished, on-brand presentations (internal and external), and tackling the everyday design tasks that keep a fast-moving startup looking sharp. You'll learn how a brand actually gets built and maintained day to day, working side by side with our designers and marketers, and walk away with a portfolio full of real, shipped work. If you love clean visual craft, exploring different art directions, and iterating your way to something great, and want to learn fast in a high-energy team, this one's for you. What you'll do - Design on-brand assets across marketing channels, social content, campaign visuals, event materials, and web graphics - Become our go-to for amazing presentations: transforming internal and external decks into polished, persuasive, on-brand stories - Support stakeholders across the company with day-to-day design tasks, helping everyone communicate visually and stay on-brand - Work inside our design system and help keep things consistent, scalable, and cohesive - Collaborate closely with Growth, Sales, and GEO teams, learning how great brand work comes together end to end What we're looking for - A growing portfolio (university projects, freelance, personal work, all welcome) that shows a strong eye for layout, typography, and visual storytelling - Strong working knowledge of Figma, and ideally some Adobe Creative Suite or equivalent - Confident presentation design skills, turning information into something clear, structured, and beautiful - Detail-obsessed, with the instinct to make things look right, not just done - Eager to learn, take feedback, and move quickly in a fast-paced environment - Experience in B2B and worked in a startup environment - Strong communication skills and a collaborative, can-do attitude - Hands-on internship or studio experience, ideally in a B2B or startup environment Bonus points - A strong interest in software products, AI, and emerging tech - Experience with motion, animation, or prototyping (After Effects, Lottie, Framer) What we offer - Real ownership and shipped work from week one - Close mentorship from experienced brand and growth designers - A collaborative, high-energy in-office environment in the heart of Berlin - A front-row seat to building a brand in a brand-new market category - Paid Dinner & Uber home when working late - The most beautiful office space and work environment in Berlin

Location: Remote- Europe/ Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. About the Role As a Staff Software Engineer on the Platform team, you will own the technical direction of Alpaca's streaming platform - our Redpanda-based event backbone and the user-facing streaming infrastructure. Platform also owns Authentication, Developer Experience and QA, and AI-Native Engineering. Streaming is roughly two-thirds of the job and where we expect you to become the deepest engineer in the company; across the other three you review the designs, hold an informed opinion, and lead the work where they meet streaming. This is a Staff role, so we are hiring for direction as much as delivery - the engineer who decides what the streaming platform looks like in two years, writes the RFC that gets three teams to agree, and then builds the hard part. We own client-facing and internal services, maintain shared libraries nearly every team depends on, and manage our own deployments. Most of our time goes into Go, but we also write Helm charts, dig through logs and metrics, and get pulled into a wide variety of problems. Things You Get To Do Own the architecture of our event streaming platform end to end - Redpanda, the UTS ecosystem, client libraries and user-facing streaming - and set its two-to-three-year direction Lead the shift from batch to event-driven across Alpaca's systems, working with the teams who own them rather than around them Design user-facing streaming at scale: connection fan-out, slow consumers, backpressure, ordering and delivery guarantees, and the failure modes that only show up on a volatile market day Set the standards for event-driven design - schema evolution, topic ownership, replay, idempotency - and own the shared libraries other teams build against, including the cost of versioning and deprecation Shape AuthN/AuthZ direction across Alpaca and lead the work where identity meets streaming: authorizing real-time subscriptions, token lifecycle on long-lived connections, multi-tenant isolation Help shape how Alpaca builds with AI - the schemas, contracts and event streams you own are the substrate our agentic development platform runs on Partner with SRE on chaos testing and game days for the event backbone, and with our QA stream on test tooling and pre-production gates, so resilience is verified rather than assumed Lead through influence rather than authority, and multiply the engineers around you through mentoring, design review, and handing off the work that grows people Join the Platform on-call rotation and act as technical lead during incidents affecting shared infrastructure Who You Are (must-haves) 8+ years of professional engineering experience, including several years running systems at real scale. You write Go, or have deep experience in another strongly-typed language and will pick it up quickly. You have architected event streaming systems, not just used them - real production depth in Kafka or Redpanda across partitioning, consumer groups, rebalancing, retention and delivery guarantees, and how each breaks under load. You have delivered realtime data to clients at scale (WebSockets, SSE or gRPC streaming) and handled fan-out, slow consumers and backpressure in production. You have driven technical direction across team boundaries without formal authority. You can point to the decisions you owned, the RFCs you wrote, and what happened next. You have built or maintained libraries many teams depend on, and know what backward compatibility and deprecation actually cost. You have mentored senior engineers and left the teams around you better than you found them. You have real depth in at least one adjacent area - identity and access, developer tooling and CI, or testing and resilience - and genuine curiosity about the others. You know Kubernetes beyond the basics: you can write a Helm chart with relative ease, you understand security best practices, and you have job experience or certifications to prove it. You have worked with relational databases - we use PostgreSQL, but we are not picky as long as the fundamentals are solid. You have worked at a startup before - you thrive in ambiguous environments, embrace changing priorities, know when to balance technical debt with speed, and proactively tackle whatever needs to get done without relying on pre-existing processes or documentation. Who You Might Be (nice-to-haves) You’ve worked with an IDL or binary serialization format (Protobuf, Avro; we use FlatBuffers) and handled schema evolution across many consumers. You have experience with change data capture (Debezium, PeerDB or similar) and understand how Postgres logical replication works. You’ve worked on auth systems - OAuth 2.0, OIDC, JWT lifecycle, Keycloak or Cognito - especially around long-lived connections or machine-to-machine access. You’ve built agentic or AI-native developer tooling, or designed systems meant to be operated by agents rather than only by people. You’ve run chaos engineering or game days, or built the load and fault-injection testing that makes them worth running. You’ve done IaC with Argo CD or Terraform. You have experience with Grafana’s observability stack - Prometheus, Tempo and all the rest. You might have even written a PromQL query for a new alert once or twice. You’ve worked in fintech or another regulated domain and understand how compliance constraints shape architecture. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Barcelona Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Mission:   We are looking for a proactive business builder who wants to become an expert in the global payments landscape. In this role, you aren't just a "lead generator" - you are a strategic partner to Sales. You will use a blend of highly relevant, strategic outreach, AI-driven insights, and deep technical research to open doors at the world’s most prestigious brands. We expect you to master the complexities of the payments industry to source and support high-intent opportunities that drive actual revenue..   What You’ll Do: - Master the Payments Craft: Rapidly develop a deep, technical understanding of our product suite and global payment trends to act as a consultant to prospective merchants. - Strategic Account Mapping: Conduct in-depth research into organizational structures and competitive landscapes to identify and engage high-value strategic accounts. - Advanced Discovery: Conduct high-level discovery calls that move past the "pitch" to uncover deep technical and business challenges for the merchant. - Drive Growth Momentum: Maintain a high-performing operating rhythm in daily outreach, consistently striving for excellence while contributing to a high-standard team environment. - Support the Sales Lifecycle: Partner closely with Sales to move deals through the funnel, providing support on follow-ups and maintaining momentum to ensure successful financial go-lives. - Cross-Functional Leadership: Partner with Solutions Engineering, Underwriting, and Product teams to align internal stakeholders and accelerate the sales cycle. - Leverage AI & Sales Tech: Proactively use AI-driven systems (e.g., Salesforce, intent-data tools) and advanced analytics to optimize lead generation, territory planning, and pipeline accuracy. - Operational Rigor: Maintain a data-backed approach to your territory, utilizing qualification frameworks (like MEDDIC) and keeping the CRM (Salesforce) as a source of truth.   What You Bring: - German or Polish Native is essential - Proactive Ownership: You take end-to-end accountability for your territory and outcomes, proactively plan your quarter to overachieve. - Intellectual Curiosity: A relentless drive to learn the mechanics of complex financial technology and industry dynamics. - Exceptional Communication & Presence: Excellent listening and communication skills (written, verbal, and in person). You have the confidence and clarity to engage effectively with stakeholders at all levels - from internal product leads to C-suite executives at global brands. - Technical & AI Fluency: A desire to leverage the latest sales technology and AI tools to work smarter, not just harder. - Exceptional Resilience: A fundamentally positive approach that maintains momentum through setbacks and challenges. - Coachability: A track record of actively seeking feedback and immediately implementing it to improve your performance. - Persistence & Precision: A high level of attention to detail combined with a steadfast commitment to excellence in a fast-paced environment. - Team Impact & Collective Success: You believe in winning as a team and contribute to a supportive, inclusive environment where everyone can perform at their best. You are a positive cultural force who shares feedback respectfully and collaborates cross-functionally to help the entire organization improve. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Colombia Position Overview The company is seeking an experienced ScienceLogic SL1 Platform & Automation Specialist to own, enhance, and extend our enterprise observability platform. The primary requirement for this role is deep, hands-on expertise with ScienceLogic SL1, including platform administration, reporting, customization, PowerPack development, and integration with AI-enabled and third-party systems. The successful candidate will serve as the technical owner for SL1 and will translate operational, customer, and business requirements into reliable monitoring services, dashboards, reports, automations, and integrations. The role will work closely with Systems, Security, Network Operations, Service Delivery, Software Development, and business stakeholders to improve visibility, reduce manual effort, and turn monitoring data into actionable operational intelligence. This position is ideal for an SL1 specialist who combines strong platform engineering skills with an integration and automation mindset, and who can help the company expand the value of SL1 through APIs, data services, AI-assisted operations, and connected enterprise platforms. Employment Details Job Type: Full-Time Schedule: 8-hour shift; Monday through Friday; participation in an on-call rotation; availability for after-hours maintenance, upgrades, and incident response activities; occasional weekend work to support maintenance windows or critical incidents. Work Location: Remote Key Responsibilities ScienceLogic SL1 Platform Ownership Own the day-to-day administration, health, availability, performance, capacity, and lifecycle of the ScienceLogic SL1 platform stack. Manage SL1 platform components, collectors, credentials, device classes, discovery, organizations, access controls, and platform configuration. Plan and coordinate upgrades, patches, PowerPack updates, testing, release validation, and rollback readiness. Troubleshoot complex platform, collection, event, performance, and data-quality issues and coordinate remediation with internal teams and ScienceLogic support. Maintain platform standards, configuration control, technical debt registers, support procedures, and operational runbooks. SL1 Customization & PowerPack Engineering Design, build, test, document, and maintain custom PowerPacks and associated SL1 content. Develop and maintain Dynamic Applications, event policies, device templates, dashboards, widgets, reports, Run Book Actions, Run Book Policies, ticket templates, credentials, and business service policies. Customize monitoring for network, cloud, infrastructure, application, telecom, and customer-facing services where standard content does not meet requirements. Use SL1 APIs, GraphQL/GQL capabilities, scripting, and supported development frameworks to extend platform functionality. Apply disciplined source control, peer review, test, release, and documentation practices to custom SL1 content. Reporting, Dashboards & Service Visibility Create operational, executive, customer, SLA, availability, capacity, risk, and service-health reporting from SL1 data. Design role-appropriate dashboards that provide clear visibility into service health, infrastructure dependencies, events, trends, and business impact. Improve reporting accuracy, consistency, performance, scheduling, distribution, and data governance. Integrate SL1 data with reporting and analytics platforms, including Domo, Power BI, data services, and other approved enterprise tools. Partner with stakeholders to define meaningful metrics, thresholds, service models, and reporting outcomes. Integrations, Automation & Third-Party Platforms Design, build, and support secure integrations between ScienceLogic SL1 and ITSM, ticketing, collaboration, analytics, security, cloud, network, and business platforms. Develop API-driven workflows using Python, PowerShell, REST APIs, webhooks, GraphQL/GQL, Logic Apps, Power Automate, or comparable technologies. Automate event enrichment, ticket creation and synchronization, notification, escalation, remediation, evidence collection, and reporting workflows. Manage integration credentials, service accounts, certificates, secrets, error handling, logging, monitoring, and recovery processes. Assess integration quality and remove brittle, duplicate, or manual workflows while maintaining appropriate change control. AI-Assisted Operations & Innovation Identify and implement practical uses of AI to improve SL1 event analysis, alert summarization, incident enrichment, root-cause investigation, knowledge retrieval, reporting, and operator productivity. Expose approved SL1 data and capabilities to AI-enabled platforms through secure APIs, data pipelines, retrieval patterns, orchestration services, or governed agent integrations. Prototype and evaluate AI-assisted workflows while maintaining human oversight, data protection, access control, auditability, and operational safety. Partner with Security, IT, Development, and business stakeholders to define appropriate AI use cases and measurable outcomes. Document AI integrations, data flows, controls, limitations, support requirements, and fallback procedures. Operational Excellence, Governance & Collaboration Act as the subject-matter expert and technical escalation point for ScienceLogic SL1. Collaborate with Network Operations, Systems, Security, Service Delivery, Software Development, vendors, and customers to translate requirements into maintainable platform capabilities. Maintain accurate architecture, configuration, data-flow, integration, support, and recovery documentation. Support incident, problem, change, vulnerability, and risk-management processes associated with the platform and its integrations. Provide knowledge transfer, mentoring, and practical guidance to teams that consume or support SL1 services. Promote secure engineering, least privilege, resilient design, and compliance with the company governance requirements. Required Technical Skills Expert Level ScienceLogic SL1 platform administration and architecture SL1 reporting, dashboards, widgets, service visibility, and operational analytics PowerPack development and lifecycle management Dynamic Applications and custom data collection Event policies, automation policies, Run Book Actions, and Run Book Automation SL1 platform troubleshooting, upgrades, collectors, performance, and data quality SL1 API integration and programmatic platform extension Advanced Level Python and/or PowerShell development REST APIs, JSON, webhooks, authentication, and integration design GraphQL/GQL and data-query patterns relevant to SL1 integrations Monitoring, observability, event management, alert correlation, and service health Operational reporting and data visualization ITSM/ticketing platform integrations and workflow automation Secure credential, certificate, secret, and service-account management Technical documentation, testing, release management, and change control Working Knowledge AI-assisted IT operations, retrieval-augmented generation, and agent-based workflows Microsoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms Logic Apps, Power Automate, Azure Automation, or comparable orchestration tools Domo, Power BI, data warehouses, or analytics platforms Cloud, virtualization, network, Linux, Windows, container, application, and telecom monitoring concepts ITIL-aligned incident, problem, and change management Security, privacy, auditability, and responsible AI governance principles Required Experience & Qualifications Demonstrable, hands-on experience administering and customizing ScienceLogic SL1 in a production enterprise or service-provider environment. Proven delivery of custom SL1 reporting, dashboards, monitoring content, PowerPacks, or integrations. Experience building and supporting integrations between SL1 and third-party systems. Ability to diagnose complex monitoring, collection, event, performance, reporting, and data-quality issues. Strong written and verbal communication with the ability to translate operational needs into technical solutions. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. Preferred Skills & Experience Experience operating ScienceLogic SL1 in an MSP, telecommunications, network-services, or multi-customer environment. Experience developing custom PowerPacks using supported SL1 development methods, APIs, scripting, and GraphQL/GQL. Experience integrating SL1 with ITSM platforms such as Autotask PSA, ServiceNow, or comparable systems. Experience delivering customer-facing SLA, availability, capacity, service-health, and executive reporting. Experience integrating SL1 data with Domo, Power BI, data lakes, or other analytics platforms. Experience applying AI to event summarization, alert enrichment, root-cause assistance, knowledge retrieval, workflow orchestration, or operational reporting. Experience with network, cloud, infrastructure, application, container, and service-level observability. Experience supporting globally distributed or remote-first technical teams. Experience maintaining audit-ready platform documentation and controlled release processes. Preferred Certifications ScienceLogic - Highest Priority Current or recent ScienceLogic SL1 certification appropriate to platform administration, engineering, or development ScienceLogic Certified Expert or comparable advanced ScienceLogic accreditation Additional ITIL Foundation or higher Microsoft Azure, Power Platform, AI, data, or automation certifications Relevant Python, API, observability, cloud, or service-management certifications Candidate Evidence We Would Value Examples of custom PowerPacks, Dynamic Applications, reports, dashboards, or integrations the candidate personally designed or maintained. A clear explanation of an SL1 API integration, including authentication, data flow, error handling, monitoring, and support model. Examples of improving SL1 data quality, event fidelity, reporting usefulness, platform performance, or supportability. A practical approach for using AI with SL1 while protecting sensitive data and retaining human oversight. Technical documentation or architecture examples that show disciplined engineering and operational ownership. Success Measures SL1 availability, collection health, data quality, and platform reliability targets are achieved. Custom monitoring and reporting requirements are delivered accurately, securely, and maintainably. PowerPacks and custom SL1 content follow documented development, testing, release, and lifecycle standards. Operational, executive, customer, and SLA reporting becomes more reliable, useful, and timely. Integration failures, manual handoffs, duplicate effort, and unsupported customizations are reduced. Monitoring coverage and event quality improve while avoidable alert noise is reduced. AI-assisted use cases produce measurable operational value without weakening security, privacy, governance, or human oversight. Platform upgrades, lifecycle activities, and vendor escalations are planned and executed effectively. Teams receive high-quality documentation, knowledge transfer, and dependable technical escalation support. ScienceLogic SL1 data is used more effectively to drive operational decisions, customer outcomes, and continuous improvement. Role Profile Primary specialty: ScienceLogic SL1 platform engineering, reporting, customization, and integration. Secondary specialty: Automation, APIs, analytics, and AI-assisted operations. Operating style: Hands-on technical ownership with strong stakeholder communication and documentation discipline. Business outcome: A reliable, extensible, and well-governed observability platform that converts monitoring data into actionable intelligence.

Location: Costa Rica Position Overview The company is seeking an experienced ScienceLogic SL1 Platform & Automation Specialist to own, enhance, and extend our enterprise observability platform. The primary requirement for this role is deep, hands-on expertise with ScienceLogic SL1, including platform administration, reporting, customization, PowerPack development, and integration with AI-enabled and third-party systems. The successful candidate will serve as the technical owner for SL1 and will translate operational, customer, and business requirements into reliable monitoring services, dashboards, reports, automations, and integrations. The role will work closely with Systems, Security, Network Operations, Service Delivery, Software Development, and business stakeholders to improve visibility, reduce manual effort, and turn monitoring data into actionable operational intelligence. This position is ideal for an SL1 specialist who combines strong platform engineering skills with an integration and automation mindset, and who can help the company expand the value of SL1 through APIs, data services, AI-assisted operations, and connected enterprise platforms. Employment Details Job Type: Full-Time Schedule: 8-hour shift; Monday through Friday; participation in an on-call rotation; availability for after-hours maintenance, upgrades, and incident response activities; occasional weekend work to support maintenance windows or critical incidents. Work Location: Remote Key Responsibilities ScienceLogic SL1 Platform Ownership Own the day-to-day administration, health, availability, performance, capacity, and lifecycle of the ScienceLogic SL1 platform stack. Manage SL1 platform components, collectors, credentials, device classes, discovery, organizations, access controls, and platform configuration. Plan and coordinate upgrades, patches, PowerPack updates, testing, release validation, and rollback readiness. Troubleshoot complex platform, collection, event, performance, and data-quality issues and coordinate remediation with internal teams and ScienceLogic support. Maintain platform standards, configuration control, technical debt registers, support procedures, and operational runbooks. SL1 Customization & PowerPack Engineering Design, build, test, document, and maintain custom PowerPacks and associated SL1 content. Develop and maintain Dynamic Applications, event policies, device templates, dashboards, widgets, reports, Run Book Actions, Run Book Policies, ticket templates, credentials, and business service policies. Customize monitoring for network, cloud, infrastructure, application, telecom, and customer-facing services where standard content does not meet requirements. Use SL1 APIs, GraphQL/GQL capabilities, scripting, and supported development frameworks to extend platform functionality. Apply disciplined source control, peer review, test, release, and documentation practices to custom SL1 content. Reporting, Dashboards & Service Visibility Create operational, executive, customer, SLA, availability, capacity, risk, and service-health reporting from SL1 data. Design role-appropriate dashboards that provide clear visibility into service health, infrastructure dependencies, events, trends, and business impact. Improve reporting accuracy, consistency, performance, scheduling, distribution, and data governance. Integrate SL1 data with reporting and analytics platforms, including Domo, Power BI, data services, and other approved enterprise tools. Partner with stakeholders to define meaningful metrics, thresholds, service models, and reporting outcomes. Integrations, Automation & Third-Party Platforms Design, build, and support secure integrations between ScienceLogic SL1 and ITSM, ticketing, collaboration, analytics, security, cloud, network, and business platforms. Develop API-driven workflows using Python, PowerShell, REST APIs, webhooks, GraphQL/GQL, Logic Apps, Power Automate, or comparable technologies. Automate event enrichment, ticket creation and synchronization, notification, escalation, remediation, evidence collection, and reporting workflows. Manage integration credentials, service accounts, certificates, secrets, error handling, logging, monitoring, and recovery processes. Assess integration quality and remove brittle, duplicate, or manual workflows while maintaining appropriate change control. AI-Assisted Operations & Innovation Identify and implement practical uses of AI to improve SL1 event analysis, alert summarization, incident enrichment, root-cause investigation, knowledge retrieval, reporting, and operator productivity. Expose approved SL1 data and capabilities to AI-enabled platforms through secure APIs, data pipelines, retrieval patterns, orchestration services, or governed agent integrations. Prototype and evaluate AI-assisted workflows while maintaining human oversight, data protection, access control, auditability, and operational safety. Partner with Security, IT, Development, and business stakeholders to define appropriate AI use cases and measurable outcomes. Document AI integrations, data flows, controls, limitations, support requirements, and fallback procedures. Operational Excellence, Governance & Collaboration Act as the subject-matter expert and technical escalation point for ScienceLogic SL1. Collaborate with Network Operations, Systems, Security, Service Delivery, Software Development, vendors, and customers to translate requirements into maintainable platform capabilities. Maintain accurate architecture, configuration, data-flow, integration, support, and recovery documentation. Support incident, problem, change, vulnerability, and risk-management processes associated with the platform and its integrations. Provide knowledge transfer, mentoring, and practical guidance to teams that consume or support SL1 services. Promote secure engineering, least privilege, resilient design, and compliance with the company governance requirements. Required Technical Skills Expert Level ScienceLogic SL1 platform administration and architecture SL1 reporting, dashboards, widgets, service visibility, and operational analytics PowerPack development and lifecycle management Dynamic Applications and custom data collection Event policies, automation policies, Run Book Actions, and Run Book Automation SL1 platform troubleshooting, upgrades, collectors, performance, and data quality SL1 API integration and programmatic platform extension Advanced Level Python and/or PowerShell development REST APIs, JSON, webhooks, authentication, and integration design GraphQL/GQL and data-query patterns relevant to SL1 integrations Monitoring, observability, event management, alert correlation, and service health Operational reporting and data visualization ITSM/ticketing platform integrations and workflow automation Secure credential, certificate, secret, and service-account management Technical documentation, testing, release management, and change control Working Knowledge AI-assisted IT operations, retrieval-augmented generation, and agent-based workflows Microsoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms Logic Apps, Power Automate, Azure Automation, or comparable orchestration tools Domo, Power BI, data warehouses, or analytics platforms Cloud, virtualization, network, Linux, Windows, container, application, and telecom monitoring concepts ITIL-aligned incident, problem, and change management Security, privacy, auditability, and responsible AI governance principles Required Experience & Qualifications Demonstrable, hands-on experience administering and customizing ScienceLogic SL1 in a production enterprise or service-provider environment. Proven delivery of custom SL1 reporting, dashboards, monitoring content, PowerPacks, or integrations. Experience building and supporting integrations between SL1 and third-party systems. Ability to diagnose complex monitoring, collection, event, performance, reporting, and data-quality issues. Strong written and verbal communication with the ability to translate operational needs into technical solutions. Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience. Preferred Skills & Experience Experience operating ScienceLogic SL1 in an MSP, telecommunications, network-services, or multi-customer environment. Experience developing custom PowerPacks using supported SL1 development methods, APIs, scripting, and GraphQL/GQL. Experience integrating SL1 with ITSM platforms such as Autotask PSA, ServiceNow, or comparable systems. Experience delivering customer-facing SLA, availability, capacity, service-health, and executive reporting. Experience integrating SL1 data with Domo, Power BI, data lakes, or other analytics platforms. Experience applying AI to event summarization, alert enrichment, root-cause assistance, knowledge retrieval, workflow orchestration, or operational reporting. Experience with network, cloud, infrastructure, application, container, and service-level observability. Experience supporting globally distributed or remote-first technical teams. Experience maintaining audit-ready platform documentation and controlled release processes. Preferred Certifications ScienceLogic - Highest Priority Current or recent ScienceLogic SL1 certification appropriate to platform administration, engineering, or development ScienceLogic Certified Expert or comparable advanced ScienceLogic accreditation Additional ITIL Foundation or higher Microsoft Azure, Power Platform, AI, data, or automation certifications Relevant Python, API, observability, cloud, or service-management certifications Candidate Evidence We Would Value Examples of custom PowerPacks, Dynamic Applications, reports, dashboards, or integrations the candidate personally designed or maintained. A clear explanation of an SL1 API integration, including authentication, data flow, error handling, monitoring, and support model. Examples of improving SL1 data quality, event fidelity, reporting usefulness, platform performance, or supportability. A practical approach for using AI with SL1 while protecting sensitive data and retaining human oversight. Technical documentation or architecture examples that show disciplined engineering and operational ownership. Success Measures SL1 availability, collection health, data quality, and platform reliability targets are achieved. Custom monitoring and reporting requirements are delivered accurately, securely, and maintainably. PowerPacks and custom SL1 content follow documented development, testing, release, and lifecycle standards. Operational, executive, customer, and SLA reporting becomes more reliable, useful, and timely. Integration failures, manual handoffs, duplicate effort, and unsupported customizations are reduced. Monitoring coverage and event quality improve while avoidable alert noise is reduced. AI-assisted use cases produce measurable operational value without weakening security, privacy, governance, or human oversight. Platform upgrades, lifecycle activities, and vendor escalations are planned and executed effectively. Teams receive high-quality documentation, knowledge transfer, and dependable technical escalation support. ScienceLogic SL1 data is used more effectively to drive operational decisions, customer outcomes, and continuous improvement. Role Profile Primary specialty: ScienceLogic SL1 platform engineering, reporting, customization, and integration. Secondary specialty: Automation, APIs, analytics, and AI-assisted operations. Operating style: Hands-on technical ownership with strong stakeholder communication and documentation discipline. Business outcome: A reliable, extensible, and well-governed observability platform that converts monitoring data into actionable intelligence.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp’s AI Spend Management team helps finance and technical teams understand and manage what they spend across AI providers and subscriptions. We are building the third pillar https://ramp.com/blog/ramp-at-44-billion-the-third-pillar of finance. The product brings provider usage and billing information together so customers can see where costs come from, attribute spend, and act on it with greater confidence. We’re looking for a senior backend engineer to build the systems behind that experience. You’ll own substantial projects from design through production, turn data from different providers into dependable product experiences, and work with product, design, data, and engineering partners to make complex spend information useful to customers. You will be involved in key company initiatives such as inference accounting, and figuring out new and novel ways to help companies not just manage, but think about their AI Spend. WHAT YOU’LL DO - Design and build backend services and APIs that support AI spend visibility, attribution, insights, and controls - Build and improve integrations that ingest usage and billing information from supported providers - Taking the data from those integrations and converting it into helpful structures for external customers, and internal product consumers - Create reliable data models and processing workflows that make spend information accurate, traceable, and useful across the product - Own projects from technical design through launch, monitoring, and iteration - Improve the reliability, performance, and observability of systems as customer usage and provider coverage grow - Partner with product, design, data, and engineering teammates to turn customer needs into practical solutions - Raise the engineering bar through thoughtful design reviews, code reviews, and mentorship WHAT YOU’LL NEED - Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows - Strong judgment about system design, data correctness, reliability, and when to keep a solution simple - A track record of independently owning complex projects and shipping high-quality software - Experience working with external data sources or integrations where data quality and changing interfaces matter - Comfort working through ambiguous product problems with cross-functional partners - Clear communication and a collaborative approach to technical decisions and feedback NICE TO HAVES - Experience with usage metering, billing, spend management, or financial data products - Experience integrating with AI providers or other third-party usage and billing APIs - Experience building attribution, alerts, limits, or other systems that help customers understand and manage spend BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Remote USA Workplace: remote ABOUT YOU   We are looking for a Software Engineer, Web3 for Xsolla ZK, Xsolla's Web3 ecosystem on a zkSync-based L2. This will involve working on: smart wallets built on account abstraction, SDKs that game studios and partners use to bring players on-chain, infrastructure backend services for tokenizing in-game items and currencies, ecosystem dApps: a DEX, an NFT marketplace and an auction. This is a senior fullstack role: you work across backend, frontend and smart contracts.   ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Responsibilities: WHAT YOU WILL OWN Features end to end: backend, frontend and production The on-chain / off-chain architecture of your product: what lives in contracts, what lives in services, and how the two stay consistent. You make these decisions and justify them in writing Security and correctness of what you ship: signing flows, interactions with contracts that hold user assets, keys and secrets Production operation of your services, as part of the team's on-call rotation WHAT YOU WILL DO Build backend services in Go and TypeScript: chain indexing, transaction relaying, event processing, APIs for dApps and SDKs Build infrastructure backend services for tokenizing in-game items and currencies Build dApp frontends in React: wallet connection, transaction signing, on-chain state in the UI Integrate smart wallets into products: accounts, paymasters, bundlers Develop SDKs used by game studios and partners Monitor services and contracts in production and take part in on-call Review code Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively Qualifications & Skills: Experience 5+ years of commercial software development, with senior-level production experience across backend and frontend dApps that you shipped to production and maintained Web3 libraries and wallets viem and wagmi in production: clients and transports, contract reads and writes with typed ABIs, event subscriptions, wagmi hooks and connectors, caching and invalidation of on-chain state How wallet signers work: EOAs, browser and embedded wallets, smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; network switching Hands-on experience with smart wallets: UserOperations, gas sponsored via paymasters, signature validation for contract accounts (ERC-1271) Backend Go and TypeScript (Node.js) for production services Processing on-chain events: idempotency, reorg handling, retries Asynchronous messaging and event-driven design (Kafka, RabbitMQ or NATS ): delivery guarantees, ordering, reprocessing Relational databases (PostgreSQL) and caching (Redis) Designing REST and gRPC APIs: versioning, backward compatibility Frontend React and TypeScript: rendering model, state management, performance Web security fundamentals: XSS , CSRF , CSP , safe handling of signatures and keys in the browser Smart contracts Reading and understanding Solidity contracts and the EVM (storage, gas, call semantics, proxy upgrade patterns, access control) well enough to integrate with them safely and review changes Common contract vulnerability classes (reentrancy, front-running / MEV , oracle manipulation, signature replay) and how they affect the off-chain side Operations Containers and orchestration (Docker, Kubernetes) at the level of deploying and debugging your own services Observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts): metrics, logs, tracing and alerting for services and contracts; diagnosing incidents in production Engineering practices Testing: unit, integration, E2E Git, CI/CD (GitLab CI or similar) AI-assisted engineering Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository English Spoken English at B2 level or higher Nice to Have: zkSync / ZK Stack and the specifics of the zk -rollup stack Designing, writing and testing smart contracts in Solidity with Foundry; deploying and upgrading them safely Building ERC-4337 infrastructure yourself (bundlers, paymasters); EIP-6963, EIP-5792 DeFi: DEX and AMM mechanics NFTs and marketplaces: ERC-721, ERC-1155, auction mechanics L2 infrastructure: running nodes, indexers, bridges Designing SDKs for external developers Gaming domain experience How We Work: Decisions in writing. Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We discuss the document, not a blank whiteboard. AI is part of everyday engineering. We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work. The team. You will work alongside product managers, designers, smart contract, backend and frontend engineers, QA and DevOps. How We Hire: Intro call. Your background, your motivation and the role. Technical interview. Built directly on the Responsibilities and Qualifications & Skills sections above. We won't ask about anything this posting doesn't promise. Bar raiser. An engineer from outside the hiring team checks that you raise the overall engineering bar. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.   Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.   Criminal History Consideration: For the Software Engineer, Web3 position, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification   Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Accessing confidential company data Ensuring compliance with regulatory requirements   Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

Location: Russia Workplace: remote ABOUT XSOLLA Xsolla is a global video game commerce company headquartered in Los Angeles. It helps developers from indie to AAA fund, distribute, market and monetize their games, and acts as merchant of record for 1,500+ developers worldwide. For more information, visit xsolla.com. The role We are hiring a Software Engineer, Web3 for Xsolla ZK , Xsolla 's Web3 ecosystem on a zkSync-based L2. It includes: smart wallets built on account abstraction; SDKs that game studios and partners use to bring players on-chain; infrastructure backend services for tokenizing in-game items and currencies; ecosystem dApps: a DEX , an NFT marketplace and an auction. This is a senior fullstack role: you work across backend, frontend and smart contracts. WHAT YOU WILL OWN Features end to end: backend, frontend and production The on-chain / off-chain architecture of your product: what lives in contracts, what lives in services, and how the two stay consistent. You make these decisions and justify them in writing Security and correctness of what you ship: signing flows, interactions with contracts that hold user assets, keys and secrets Production operation of your services, as part of the team's on-call rotation WHAT YOU WILL DO Build backend services in Go and TypeScript: chain indexing, transaction relaying, event processing, APIs for dApps and SDKs Build infrastructure backend services for tokenizing in-game items and currencies Build dApp frontends in React: wallet connection, transaction signing, on-chain state in the UI Integrate smart wallets into products: accounts, paymasters, bundlers Develop SDKs used by game studios and partners Monitor services and contracts in production and take part in on-call Review code Set up and maintain AI tooling in the repositories (Claude Code, Codex, Cursor: rules, context, harness) so the team uses it effectively Required Experience 5+ years of commercial software development, with senior-level production experience across backend and frontend dApps that you shipped to production and maintained Web3 libraries and wallets viem and wagmi in production: clients and transports, contract reads and writes with typed ABIs, event subscriptions, wagmi hooks and connectors, caching and invalidation of on-chain state How wallet signers work: EOAs, browser and embedded wallets, smart accounts; personal_sign (EIP-191) and typed data (EIP-712); the EIP-1193 provider; network switching Hands-on experience with smart wallets: UserOperations, gas sponsored via paymasters, signature validation for contract accounts (ERC-1271) Backend Go and TypeScript (Node.js) for production services Processing on-chain events: idempotency, reorg handling, retries Asynchronous messaging and event-driven design (Kafka, RabbitMQ or NATS ): delivery guarantees, ordering, reprocessing Relational databases (PostgreSQL) and caching (Redis) Designing REST and gRPC APIs: versioning, backward compatibility Frontend React and TypeScript: rendering model, state management, performance Web security fundamentals: XSS , CSRF , CSP , safe handling of signatures and keys in the browser Smart contracts Reading and understanding Solidity contracts and the EVM (storage, gas, call semantics, proxy upgrade patterns, access control) well enough to integrate with them safely and review changes Common contract vulnerability classes (reentrancy, front-running / MEV , oracle manipulation, signature replay) and how they affect the off-chain side Operations Containers and orchestration (Docker, Kubernetes) at the level of deploying and debugging your own services Observability (we use Datadog; experience with Prometheus, Grafana, ELK / Graylog or OpenTelemetry also counts): metrics, logs, tracing and alerting for services and contracts; diagnosing incidents in production Engineering practices Testing: unit, integration, E2E Git, CI/CD (GitLab CI or similar) AI-assisted engineering Daily hands-on use of AI coding tools (Claude Code, Codex, Cursor) for development and review, including configuring them for a repository English Spoken English at B2 level or higher Nice to have zkSync / ZK Stack and the specifics of the zk -rollup stack Designing, writing and testing smart contracts in Solidity with Foundry; deploying and upgrading them safely Building ERC-4337 infrastructure yourself (bundlers, paymasters); EIP-6963, EIP-5792 DeFi: DEX and AMM mechanics NFTs and marketplaces: ERC-721, ERC-1155, auction mechanics L2 infrastructure: running nodes, indexers, bridges Designing SDKs for external developers Gaming domain experience HOW WE WORK Decisions in writing. Significant technical decisions are written up as an RFC or ADR that lays out the options and trade-offs. We discuss the document, not a blank whiteboard. AI is part of everyday engineering. We use AI coding tools for development and review, and we treat configuring them for a codebase as real engineering work. HOW WE HIRE Intro call. Your background, your motivation and the role. Technical interview. Built directly on the What you will own and Required sections above. We won't ask about anything this posting doesn't promise. Bar raiser. An engineer from outside the hiring team checks that you raise the overall engineering bar. THE TEAM You will work alongside product managers, designers, smart contract, backend and frontend engineers, QA and DevOps. BENEFITS We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. EMPLOYMENT DETAILS Location: Remote  Employment Type: Full-time Schedule: 10:00–19:00 (flexible) Contract: Employment agreement (entity or EOR arranged per candidate location) EQUAL EMPLOYMENT STATEMENT Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. CONTACT If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.

Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow. The role Checkout.com http://Checkout.com are actively looking for an enthusiastic and talented Senior Sales Manager to join our Commercial Team in London to drive rapid growth across various industries for our revolutionary online payment solution. If you are a driven and focused salesperson with a proven track record of selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivalled uncapped recurring commissions plan. Reporting to the Director, the Senior Sales Manager will handle multiple sales cycles, always ensuring a high conversion rate and outperforming the sales targets. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets through personal drive. How you’ll make an impact - Identify the most promising merchants and prospects and grow a healthy pipeline across various verticals - Sell our new cross-borders payment solutions and services to eCommerce merchants through outbound and inbound techniques - Help new merchants evaluate http://checkout.com/Checkout.com http://Checkout.com and handle detailed questions about our product capabilities, serving as a consultant and industry expert - Prepare thorough presentations and proposals for prospective merchants - Orchestrate the entire Sales process and act as the main point of contact for merchants and internal stakeholders - Partner with other Sales team members to share best practices, key business insights and industry trends - Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information What we’re looking for - 5+ years Sales experience, with at least 3 years of payments experience - Solid network of potential prospects and partners - Knowledge of Salesforce - Tech-savvy, with a passion for Technology - Solid business acumen and awareness of financial factors - Exceptional communication, negotiation skills and techniques - Highly organized and able to prioritize shifting workloads and responsibilities effectively Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Brazil Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. Our VIP team supports the firm's highest-value private clients across the Payward ecosystem: high-net-worth individuals (HNWIs) who expect a premium, secure, and highly tailored experience. We ensure Kraken remains the platform of choice for VIPs by delivering white-glove relationship management, personalized trading enablement, and high-impact benefits. We are looking for a VIP Relationship Manager, LATAM to help us scale our VIP client book and growth across the region. This is a hybrid role: part white-glove relationship management, part growth and business development. You'll build Kraken's presence inside LATAM's VIP trading and investor communities, run local marketing and events, and source new whale relationships. We're looking for someone who isn't afraid to be bold, can build and scale initiatives from the ground up, and is humble enough to fail fast and move on to the next challenge. If you thrive in ambiguity and can operate in a fast-paced, scrappy environment, this role is for you.   THE OPPORTUNITY - Serve as the trusted point of contact for Kraken and Payward’s top private clients across LATAM, delivering consistent, high-quality white-glove service and building deep, durable relationships. - Own the regional VIP book end to end: onboarding, tier progression, retention, and proactive intervention on at-risk and lapsing clients. - Build lasting relationships that grow AOP, net deposits, and trading volume, your primary KPIs, by becoming the partner clients trust with more of their capital and activity over time. - Bring Kraken's private client and VIP offerings to market locally, including yield and earn campaigns, lending against tokenized equities and crypto collateral, OTC execution, and structured private-client benefits, ensuring they remain impactful and competitive against regional exchanges and desks. - Source and convert new HNWI relationships through direct outreach, referrals, and introducer networks, from crypto-wealthy individuals and family offices to the principals of trading firms, OTC desks, miners, and project treasuries. - Get inside LATAM's VIP trading communities: private trading groups, investor clubs, KOL and trader networks, and closed-door investor groups. Be the Kraken face those communities know and trust. - Design and run local marketing and events (VIP dinners, trader meetups, conference-adjacent programming, and co-marketing with regional partners and KOLs) in partnership with our Marketing and Regional teams. - Build and manage introducer and referral partnerships that produce a repeatable pipeline of qualified private clients. - Act as Payward’s ear on the ground: competitive intelligence on regional exchanges, product gaps that cost us whale business, and the local narratives that move capital. - Partner with Product, Marketing, Compliance, Banking, and Client Service to champion new efforts that drive private client growth and loyalty, and to make sure every play you run is inside Kraken's licensing and compliance perimeter.     WHAT YOU BRING - 5+ years of experience in relationship management, account management, private banking, brokerage, or private client sales, including at least 2 years in the crypto space, with a track record of working with HNWIs. - An existing, personal network among LATAM's crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities in Brazil, Mexico, Argentina, Colombia, or Chile. - Demonstrated ability to originate business, not just service it. You have personally brought in clients, run events, or built a community presence that produced measurable pipeline. - Deep understanding of trading product solutions, including spot, margin, and futures trading, as well as OTC trading, lending, and yield/earn products. Familiarity with how deposits and client balances drive an exchange's lending economics is a strong plus. - Comfort operating in a regulated environment across multiple LATAM jurisdictions, and the judgment to know when to involve Compliance early. - Highly data-driven, with expertise in analyzing KPIs such as assets on platform, net deposits, trading volume, and client portfolio revenue. - Ability to be scrappy, bold, and unafraid to explore alternative and creative solutions to achieve results. - Deep knowledge of cryptocurrency ecosystems, their players, frameworks, and market dynamics beyond just blue-chip tokens, including how local on/off-ramps and stablecoin flows shape client behavior in the region. - Skilled at building meaningful partnerships with internal and external stakeholders at all levels and across diverse backgrounds. - Willingness to travel up to 30% across the region for client meetings, events, and conferences. - Based in Brazil and native or near-native Portuguese plus fluent English required. Spanish is a strong plus. Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role AI is changing what security teams can do. Claude can find and help fix vulnerabilities in code at a pace that wasn't possible a year ago, and we want defenders to have that advantage first. As Manager, Cybersecurity Sales Specialists, you'll build and lead the team of cybersecurity specialists who sell to security teams across our Americas business units, including financial services, healthcare and life sciences, and technology. Your team partners with the Account Executives in each industry to lead the security strategy and the security deal with CISOs. You'll help shape how Anthropic sells security: how your team covers the business units, how it works with the Account Executive and Applied AI organizations, and how what we learn from customers shapes what we build. The work matters to our mission: a safe transition through transformative AI depends on the people who defend critical systems being able to use it well, and this team is how we get it into their hands. Responsibilities Hire, onboard and develop a high-performing team of cybersecurity sales specialists Own your team's forecast, pipeline health and results across the business units you cover Set your team's coverage model, and agree on clear rules of engagement with the sales leaders who own each industry and with Applied AI leadership on discovery, proofs of concept and architecture Build a pipeline engine with the Account Executives, across their existing accounts and through outbound to security leaders, events and partners Coach your team through complex deals that lead with the customer's problem (finding and fixing vulnerabilities, application security, security operations, and deploying AI agents securely), and act as executive sponsor with CISOs on the most important ones Make security reviews, verification for security use cases, and procurement a repeatable path rather than a deal-by-deal effort Scale enablement so Account Executives across every business unit can spot and qualify security opportunities Bring what your team hears from security customers to sales leadership and to our product, safeguards and marketing teams, and turn it into input on the roadmap Run a healthy team: clear expectations, regular feedback, and performance and development conversations Minimum Qualifications Experience building and leading a cybersecurity sales team that carried a number, whether direct, specialist or overlay, including hiring, coaching and managing performance Track record of closing complex, multi-stakeholder enterprise deals where the security organization was the buyer or the deciding approver, and of coaching others to do the same Fluency in how security teams work, built by selling directly to CISOs, application security leads and security engineers Depth in at least one security domain, such as application security, vulnerability management, security operations, cloud, data, identity or endpoint security History of building a business before there was an established approach, through outbound and partners rather than inherited accounts Ability to lead through influence as well as authority, so that Account Executives and their leaders bring your team in because it helps them win Consultative approach to selling and coaching: understanding the problem before proposing anything, and being honest about what a product can't do Commitment to making AI systems safe and beneficial Preferred Qualifications Background selling security in one of the industries we cover, and an understanding of how security is bought and regulated there Experience managing managers and individual contributors, or scaling a sales team through fast growth Experience leading teams selling AI, developer or data platform products to technical buyers Time spent as a security practitioner or sales engineer before moving into sales leadership The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $450,000 — $550,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - Europe Time Zones; Ukraine; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. Some of the biggest mobile apps and games on the planet trust us with their growth. But behind every top-charting app, there’s a visual engine that turns attention into downloads. We are expanding our design team and looking for a Graphic Designer to join SplitMetrics Growth Services team. You won’t just "make things look pretty” or redesign the same button for months. This is a fast-paced, high-impact agency role. You will be working directly with diverse international clients, shaping the visual presence of apps and games across global app stores. We need a technically strong visual performer who understands marketing psychology, owns their Figma workflows like a pro, and acts as a strength multiplier. YOUR MISSION & IMPACT - Craft high-converting assets: design store visual architectures - screenshots, CPP, app icons, app promo banners for iOS and Android apps. - Build high-performance ad creatives: turn ideas into bold ad banners and visual concepts across Meta, TikTok, and other platforms. - Translate strategy into visual systems: work side-by-side with our ASO and UA teams to convert hypotheses and marketing goals into visual stories that drive downloads. - Elevate team quality: help to level up overall design quality - share best practices, mentor junior team members, and help establish scalable design frameworks. - Keep production bulletproof: maintain clean design systems and component libraries in Figma to keep master files scalable and frictionless for the whole team. WHAT WE’RE LOOKING FOR - 4+ years of proven experience in visual/graphic design within agency environments or fast-growing digital/marketing teams. - Strong command of composition, visual hierarchy, typography, layout balance, color theory, and working with texts & visual effects. - Mastery of marketing assets creation: hands-on experience creating materials, understanding or creation of store graphics is a major plus. - Advanced Figma/Sketch user: you know Figma inside out - auto-layouts, components, variants, and efficient workflow hacks are second nature to you. - Proficiency in Adobe products for complex photo editing, key visual creation, and retouching. - Marketing & conversion mindset: you understand why a design works, how visual hierarchy directs user attention, and how hooks impact conversion rates. - Self-organized & team player: highly organized in your own workflows, proactive in taking ownership, and natural at collaborating with and uplifting peers. - AI workflow: familiarity or hands-on experience with AI design tools to speed up moodboarding, concepting, and asset generation. - English proficiency: B1+ (smooth written and spoken communication with international teams). NICE TO HAVE - Illustrative & 3D skills: custom 2D illustration or basic 3D rendering. - UI/UX foundations: understanding mobile app interface logic to extract the best visual hooks for marketing layouts. - Experience in the gaming industry - ability to create assets from scratch. WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE We're looking for a Senior Infrastructure Engineer II to take ownership of a large share of Kit's core infrastructure: databases, Kubernetes, version upgrades, platform tooling, and day-to-day support. You'll also build the paved paths that let engineers, non-engineers, and AI agents test and ship changes safely. The infrastructure supports creators who depend on Kit to reach their audiences and earn a living. When it's healthy, nobody notices. That's the job. This is a full-time Individual Contributor role for an experienced infrastructure engineer who likes owning production systems end to end, takes on-call seriously, leans into automation and enjoys making other people's work easier.   YOUR SUPPORT SYSTEM You'll report to Mojtaba Hosseini https://www.linkedin.com/in/mojtaba-hosseini-7a6666/, VP of Engineering at Kit. Day to day, you'll work most closely with Kris Hamoud https://www.linkedin.com/in/kristopher-hamoud-17b34665/ and Ivan Mora Perez https://www.linkedin.com/in/ivan-mora-p%C3%A9rez-ab460b45/. You'll also partner with product engineers across Kit, and with teams outside engineering who rely on infrastructure to get their work done. Once you're ramped up, you'll join a three-person on-call rotation, which works out to roughly one week in three.   WHAT YOU'LL DO - First Week: Get access to our AWS accounts, Kubernetes clusters, monitoring, and CI/CD pipelines. Read through our runbooks and architecture docs. Take part in Get To Know Yous (GTKYs) with Kris, Ivan, and the engineering teams you'll support. - First Month: Pick up day-to-day infrastructure support requests and start working through them with Kris and Ivan as backup. Ship your first improvement, such as a version upgrade or a fix to a gap in monitoring. Shadow on-call shifts. Write down what you learn along the way, especially the parts that only lived in someone's head or those that can be automated or improved. - First Six Months: Own core infrastructure areas end to end: databases, Kubernetes, version upgrades, and platform tooling. Take your full share of on-call, which you'll start by the end of your first quarter. Become the go-to person for day-to-day infrastructure questions. Find one recurring source of pages and make it go away. Ship a first paved path, such as a sandbox environment where AI agents or non-engineers can safely build and test changes. - First Year: You're the primary owner of a large part of Kit's core infrastructure, and you lead projects in it without needing direction. Uptime stays at 99.9% or better, page volume is down, and you've found real cost savings. Your paved paths are in regular use by engineers, non-engineers, and AI agents. You've built observability good enough for AI agents to handle some on-call load. You've documented your decisions so others can build on your work.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills - Running production infrastructure on AWS at scale, including managed relational databases, networking, and load balancing - Operating Kubernetes in production: upgrades, capacity planning, and troubleshooting - Managing infrastructure as code and maintaining CI/CD pipelines that engineers trust - Building monitoring and alerting that catches real problems early and doesn't page people for noise - Diagnosing complex, multi-service incidents calmly, then fixing the underlying cause - Cutting cloud costs through right-sizing and reserved capacity without hurting reliability - Writing clear runbooks, docs, and decision write-ups - Nice to have: experience with Cloudflare, ephemeral or sandbox environments, or email sending infrastructure Experiences - Around 7 or more years in infrastructure, platform, DevOps, or SRE roles - Owning production infrastructure for a product where downtime costs customers money - Carrying a pager for systems you owned, and making that on-call rotation quieter over time - Leading a major upgrade or migration, such as a database or Kubernetes version upgrade, with little or no customer impact - Building self-service tooling or paved paths that other engineers actually adopted - Working on a small infrastructure team where you couldn't hand problems off to a specialist Traits - You own what you run. You spot infrastructure debt and fix it without waiting to be asked, and you follow through until it's done. - You build quality into the work. Upgrades have rollback plans, maintenance windows are planned around customers, and "good enough" is a decision, not a default. - You leverage AI effectively. AI helps you increase quality and velocity where it matters most. You know when to delegate and when to dive in, while holding accountability. - You make work easier for everyone else. You'd rather build a tool or write a guide once than answer the same question ten times. - You teach what you know. You write things down so the next person, or the next AI agent, can build on your work. - You work in public. You share context and tradeoffs openly, including during incidents and when things go wrong. - You use AI thoughtfully. It's part of how you work, and you help others adopt it without creating new risks. - You remember who's on the other end. An outage means a creator's launch email doesn't go out, and that shapes how you prioritize.   WHAT WON'T SET YOU UP FOR SUCCESS - Wanting a well-defined backlog handed to you each week. Here, you'll find much of the work yourself and set priorities with Kris. - Preferring not to be on call. On-call is a core part of this role, shared across a team of three. - You are skeptical of AI’s capabilities, or conversely use AI without good judgement and accountability. - Wanting mostly greenfield architecture. A lot of this work is running, upgrading, and improving systems that already exist. - Needing layers of approval before acting.   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time—so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. This role is part of a three-person on-call rotation, so during your on-call week you'll need to be able to respond to pages outside your usual working hours. We believe PTO should always take priority over on-call. We schedule on-call around people's lives, not the other way around. On-call is a shared responsibility, but taking time off should never be a challenge   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 4 ($197,000). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Technical interview (60 min) We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: SCYLLA AG, Worldwide ISMIRA Agency actively recruiting for position Assistant Maitre d’Hotel for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe. As Assistant Maître d’Hôtel , you are a key part of delivering an outstanding dining and beverage experience for our guests. Supporting the Maître d’Hôtel, you ensure smooth service across the restaurant, bar, room service, and sundeck. Beyond service, you help train and guide team members, maintain high standards, and contribute to a welcoming and efficient environment. Your work ensures that every guest enjoys a professional, warm, and memorable experience. Work & Life Onboard Conditions: Competitive salary paid in EURO + possible to earn gratuties River ships are located in Europe - closer to home Seasonal work with contracts from March to November renewable each season No Safety certificates or Seaman's book required Very simple medical exam - can be conducted with family doctor Free food and accommodation onboard (shared for 2 same gender crew) Possibility to take paid days off, sick days and vacation during the season Excellent working conditions, social contributions and health insurance Free internet (10 GB per month) Shore leave almost every day Work in an international team and develop your professional skills Travel across Europe while gaining valuable international experience Duties and responsibilities: Assist with professional service in the restaurant, bar, room service, and sundeck. Greet and assist guests, respond to concerns, and ensure satisfaction. Take food and drink orders and manage a restaurant station for up to 50 guests. Present and serve food and beverages according to Scylla standards. Promote beverage sales and provide wine service onboard. Ensure knowledge of menu offerings, allergens, and guest sensitivities. Support all aspects of embarkation, including welcoming guests and escorting them to cabins. Maintain cleanliness and order in line with HACCP and Scylla hygiene standards. Handle food, drink, and equipment responsibly. Act as the right hand of the Maître d’Hôtel, assisting with service and leadership. Support daily team briefings and menu introductions. etc. Requirements: Age: min. 18 years old Preferably experienced within the hotel industry and/ or previous ship experience. Stress resistant, calm under pressure, team player with positive attitude. Open minded, independent and flexible with strong customer focus. Professional attitude and appearance, reliable and hard-working able to work long shifts. Crew on board river cruises have to be ready for mixed duties and multitasking. Languages vs Nationality Requirements: Good English skills (written & verbal) required for all positions. German-speakers (advanced level) can also be be considered with basic English. EU nationals can apply and join during whole season without visas. Non-EU nationals apply for D type German visa before joining, thus may apply only before season starts. Non-EU nationals that speak no German language may be considered only for culinary positions OR if they have strong previous cruise ship experieence in the same position. Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships. Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 20, 2026 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Enterprise Account Executive at Anthropic, you’ll drive adoption of safe, frontier AI by securing strategic deals with top enterprises, unlocking new value streams throughout their business. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape. The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency You may be a good fit if you have: 5+ years of enterprise sales experience driving adoption of emerging technologies with a consultative, solutions-oriented sales approach A track record of managing complex sales cycles and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions Demonstrated ability to navigate dynamic stakeholder ecosystems, building consensus and providing innovative solutions to disparate groups Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £195,000 — £280,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote - USA Workplace: Remote The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate. Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats. Few domains demand more sustained depth than Russia and the broader Eurasian sanctions-evasion ecosystem. Since 2022, sweeping sanctions on Russian financial institutions, oligarchs, and the defense-industrial base have pushed a growing share of Russian value flows into cryptocurrency — from no-KYC exchanges and OTC desks operating across the former Soviet bloc, to sanctions-evasion networks exploiting stablecoins and cross-border payment channels, crypto-denominated procurement of restricted goods, and the financial infrastructure supporting Russian cyber and ransomware operations. Understanding how Russian actors adapt to sanctions pressure on-chain is one of the most consequential problems in crypto intelligence today. As our Russia & Eurasia-focused intelligence analyst — the team’s subject-matter expert on Russian and Eurasian crypto threats — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how Russian and Eurasian actors use crypto to evade sanctions and can prove it on-chain. You’ll own the attribution for Russia’s crypto footprint, map how these networks operate and adapt under pressure, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on Russian crypto threats. Who you’ll work with You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the Russia & Eurasia SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it. In this role, you’ll: - Own Russia & Eurasia attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Russian and CIS no-KYC exchanges, OTC networks, and instant swap services, sanctions-evasion infrastructure (stablecoin corridors, cross-border payment channels, nested services), Russian-linked ransomware and cybercrime ecosystem financial flows, procurement networks for restricted and dual-use goods, and the broader financial infrastructure enabling Russian value movement outside the traditional financial system. - Lead the attribution response to Russia-related sanctions events — when OFAC or allied authorities designate Russian entities, actors, or infrastructure, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock. - Map the networks on-chain — trace how Russian and Eurasian actors raise, move, launder, and cash out value through regional exchanges, no-KYC swaps, OTC desks, stablecoin corridors, mixers, and off-ramps across the former Soviet bloc and beyond, and keep that picture current as they adapt to pressure. - Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make the Russia & Eurasia crypto threat legible and actionable. - Be the named external expert — represent Chainalysis on Russia & Eurasia crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners. - Help set the Russia & Eurasia collection agenda — surface what data we need on Russian and Eurasian networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone. - Translate typologies into detection — turn what you learn about Russian methods and sanctions-evasion typologies into guidance that our products and our customers can operationalize. - Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t. - Level up the team — raise the bar on Russia & Eurasia and sanctions-evasion tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering. We’re looking for candidates who have: - Deep, demonstrable Russia & Eurasia expertise — real command of the Russian sanctions landscape, Russian financial infrastructure and how it has adapted to sanctions pressure, the CIS/former Soviet bloc crypto ecosystem, and/or Russian illicit-finance and procurement networks. This is the core of the role, and we’ll expect you to show it. - On-chain tracing ability against Russian targets — direct experience following Russian crypto activity on-chain (Russian exchanges, sanctions evasion, ransomware financial flows), or deep Russia threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one. - A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work. - Regional fluency — a strong grasp of Russian and Eurasian geopolitics, the sanctions landscape, and regional financial flows. Russian language ability is a significant plus. - Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you. - Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike. - AI-forward instincts — you build automation to scale your work and others’, not just use it. - Comfort working with data; blockchain forensics experience strongly preferred. - 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire. You might also have: - Russian language ability. - Direct experience with OFAC, EU, or OFSI sanctions, sanctions-evasion investigations, or the designation process. - A record of published research or public speaking on Russia, sanctions evasion, or crypto threat finance. - Familiarity with Russian and CIS exchange infrastructure, stablecoin-based sanctions evasion, ransomware financial flows, or dual-use procurement networks. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity As OKX US continues to grow, we are looking for a Support Operations Lead to join our Business Management team, with a focus on leading and coaching our global Customer Support (CS) function to better serve OKX users. Rather than being a direct member of the CS team, you’ll work alongside Operations, Compliance, Product, and Marketing stakeholders to uplift the quality, efficiency, and regulatory compliance of our offshore CS agents. You’ll act as a subject matter expert (SME) for all things within the customer support experience — helping offshore agents understand local customer expectations, regulations, and how to handle issues with care and accuracy. This is a strategic and high-impact role, laying the groundwork for improved CS experience and potentially a local team in the future. What You’ll Be Doing Represent the voice of the customer within the business and act as SME for support needs, regulations, and expectations. Coach and guide offshore CS teams to improve handling of tickets, especially regulatory-sensitive cases (e.g., scam/fraud, ID verification). Partner with local Compliance, Operations, and Legal to ensure offshore CS agents are trained and updated on local regulatory requirements. Manage high-priority and escalated customer cases in collaboration with offshore agents and local teams. Liaise with Customer Due Diligence (CDD) teams to improve KYC/AML workflows for customers and reduce customer friction. Act as SME for OKX Card support operations — guiding offshore CS on dispute handling, chargeback processes, and cardholder issue resolution in line with card program compliance requirements. Work closely with Product and Marketing teams to proactively inform CS of upcoming campaigns, changes, or product launches that may drive ticket volume. Identify operational pain points in the customer journey and work cross-functionally to resolve or escalate them. Develop SOPs, quick guides, and training materials to help offshore agents respond more effectively to users. Track key CS metrics such as resolution time, CSAT, and escalation volume to measure success and identify improvement areas. If the business moves toward a local CS team in the future, help scope, plan, and build this function from the ground up. What We Look For In You Experience & Industry Knowledge 5+ years of experience in customer operations, customer experience, or support leadership, ideally within fintech, crypto, or financial services. Solid understanding of US financial regulation, consumer protection expectations, and AML/KYC processes. Experience working with or leading offshore support teams in a high-growth or regulated environment. Exposure to customer-centric operations functions — blending support, risk, compliance, and product feedback loops. Skills & Competencies Strong leadership and coaching ability, with a focus on raising offshore team performance without direct line management. Excellent stakeholder management skills — ability to work across compliance, product, marketing, and support teams. Operationally minded — you're a problem-solver who can turn user pain points into action plans. Process-driven — capable of designing and implementing SOPs and knowledge base content. Excellent communicator — able to distill regulatory complexity into practical CS guidance. Analytical — confident using data and KPIs to improve customer outcomes and support operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .