Location: Zürich, Switzerland; Schlieren, Switzerland; Riesbach, Switzerland; Bern, Switzerland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
Our Luxury Partners:
Fashion & Couture
• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
Jewelry & Watches
• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
Beauty & Skincare
• Guerlain, Sephora, L’Oréal, Givenchy
Automotive
• Bentley, Jaguar, Genesis, Maserati, Vespa
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Fluent German speaker (written and spoken).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Global Workplace & Real Estate team is delivering a rapidly expanding global portfolio — including full-building offices at the scale of ~450,000 SF that combine commercial kitchens, executive briefing centers and event space, high-end amenities, and the elevated power, cooling, and security infrastructure our work requires. We're hiring a Real Estate Construction Manager to lead the technical delivery of these projects from pre-construction through closeout and to serve as our primary technical counterpart to general contractors, design teams, and specialty vendors.
This is a hands-on construction leadership role, not a design role. You will own how our projects get built: delivery method and contracting strategy, GC selection and oversight, MEP and specialty-systems coordination, cost and schedule control, and commissioning. Executing the design direction is set by the Global Head of Real Estate & Workplace and our architects. You will also lead and develop a team of project managers delivering across the global portfolio. This role reports to the Global Head of Real Estate & Workplace.
Key responsibilities
Pre-construction & technical delivery
Lead pre-construction on complex buildouts: constructibility and design/drawing reviews, MEP and structural coordination, estimating support, value engineering, and development of the GMP or bid package.
Recommend and own the delivery method and contracting strategy for each project (e.g., GMP, lump sum, CM-at-risk, design-assist), matching the approach to scope, schedule, and risk.
Read and interpret architectural, structural, and MEP drawings and specifications; surface gaps, conflicts, and risk before they reach the field.
Coordinate technically demanding scopes — commercial kitchens (Type I hoods, make-up air, grease and UL300 fire-suppression systems, utility upsizing), high-performance AV and acoustics for executive and event spaces, server/IDF rooms with redundant power and supplemental cooling, elevated power density, and integrated physical security.
Manage permitting and inspections with authorities having jurisdiction across multiple markets and labor environments.
Construction execution, quality & closeout
Oversee construction from mobilization through closeout across multiple concurrent projects, holding general contractors accountable to schedule, budget, safety, and quality.
Run the technical processes that keep a job on track: RFIs, submittals and shop drawings, ASIs, and BIM/clash coordination across trades; lead owner-architect-contractor and trade-coordination meetings.
Conduct site visits to monitor progress, safety, and quality control; enforce inspection protocols and punch-list management.
Drive commissioning and closeout — systems commissioning (including kitchen exhaust/MUA balancing, BMS, and life-safety), TCO/CO, as-builts, O&M manuals, warranties, attic stock, and owner training.
Ensure compliance with local building codes, ADA requirements, and Anthropic's sustainability goals.
General contractor, vendor & contract management
Serve as the primary point of contact for general contractors, subcontractors, and external project managers, holding them to clear communication and accountability.
Lead GC selection end to end: pre-qualification/RFQ, RFP/ITB, bid leveling and scope normalization, scope-gap detection, and award — and structure the contract (GMP fee, general conditions/requirements, allowances, contingencies, qualifications, and exclusions).
Negotiate and administer contracts with contractors, vendors, and consultants; manage GC performance throughout construction, including schedule adherence, change-order management, safety compliance, and closeout.
Determine which trades and specialty vendors to carry under the GC vs. hold owner-direct, and manage critical long-lead vendors (kitchen equipment, AV, architectural millwork, switchgear/generator).
Develop and maintain landlord and property-management relationships to facilitate approvals and ongoing operations.
Cost & commercial controls
Build and own detailed budgets by trade/CSI division — separating hard costs, soft costs, FF&E, technology, allowances, and escalation — and manage design, construction, and GC contingencies deliberately.
Review and approve budgets, change orders, and invoices, including schedule-of-values setup, pay-application review (e.g., AIA G702/G703), retainage, and lien waivers, providing professional pushback to protect Anthropic's interests.
Govern the change-order process (PCO to CO, markups, substantiation) and distinguish legitimate changes from scope gaps the contractor should have carried.
Lead value engineering that protects scope and design intent; maintain cost forecasting and reporting throughout each project.
Team leadership
Directly manage and develop a team of Real Estate / Construction Project Managers delivering projects across the global portfolio.
Set technical standards, playbooks, and performance expectations; balance workload across the team by project complexity and development goals.
Coach the team through complex technical and commercial problem-solving; review progress, identify blockers, and course-correct.
Foster a culture of ownership, continuous improvement, and knowledge sharing, and structure the function to support rapid growth.
Stakeholder management & communication
Partner closely with internal stakeholders — Security, IT, Facilities, Finance, and business teams — to ensure technical and operational requirements are built into project plans.
Create executive-level presentations and reporting on project status, budget, schedule, and risk, with clear recommendations.
Craft clear communications to the broader employee population about office changes, construction impacts, and workspace enhancements.
Minimum qualifications
Hold a Bachelor's degree in Construction Management, Engineering, Architecture, Real Estate, or a related field.
Bring deep, hands-on construction expertise —
reading and interpreting architectural, structural, and MEP drawings and specifications, and running the field from them.
Command construction delivery methods and contract structures —
GMP, lump sum, cost-plus, and design-assist — and the mechanics of change-order management.
Have delivered technically complex scopes —
e.g., commercial kitchens, high-end client/amenity and event spaces, data/server rooms with redundant power and cooling, and integrated security systems.
Are strong in pre-construction —
constructibility review, estimating, value engineering, and bid leveling.
Command cost and commercial controls —
budgeting by division, schedule of values, pay-application review, change-order governance, and contingency management.
Have managed budgets for projects ranging from $50M to $300M+, and multiple complex projects concurrently.
Have navigated permitting and inspections across multiple jurisdictions, in union and non-union environments.
Have directly managed and developed project managers through full project lifecycles, and can scale a delivery function for rapid growth.
Are proficient with construction PM software (e.g., Procore) and CPM scheduling tools (e.g., Primavera P6 or MS Project), plus MS Office.
Possess excellent verbal and written communication skills, with the ability to tailor messages from the C-suite to the general population.
Are willing to travel 25–50% to various office locations.
Preferred qualifications
Have 10+ years in corporate real estate construction management, general contracting, or a related field, with a track record of delivering complex office buildouts on time and on budget.
Hold PMP (or equivalent) and OSHA 30 certifications.
Possess LEED accreditation or demonstrated experience with sustainable building practices.
Have commissioning experience on technically complex base-building or tenant systems.
Bring an established network of general contractors, subcontractors, and specialty vendors.
Have international project experience and an understanding of building standards and permitting across different countries.
Have worked in high-growth technology environments, particularly those scaling from 500 to 5,000+ employees.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$275,000
—
$315,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United Kingdom; United Arab Emirates; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain, the UK, or the UAE.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent (local contract)
UAE: Full-time, permanent via Deel (our employer of record in the UAE)
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates
As Marketing Strategy Director at Airalo, you will collaborate closely with the Growth organization to define and optimize acquisition, conversion, and retention targets across regions and channels. You will operate as a central, region agnostic capital allocator within Growth — ensuring time, budget, and effort are deployed toward the highest incremental impact opportunities. Acting as a key partner to Growth leadership, you will turn complex data into clear trade off decisions, pressure test assumptions, and help determine where the next dollar and the next hour should be invested.
In this role, you will own Growth’s forecasting and planning processes, ensuring regional and central teams are aligned on targets, assumptions, and trade offs. You will run the operating cadence for Growth, steward the business inputs, scenario frameworks, and planning logic layered on top of Data’s forecasting model, and translate performance insights into cross regional and cross channel allocation decisions that improve incremental growth and capital efficiency — operating within the financial guardrails set by our Finance team.
Responsibilities include but are not limited to:
Forecasting, Planning & Operating Rhythm
Own Growth’s forecasting process end to end: gather assumptions, challenge inputs, coordinate with Data, and prepare forecast narratives for leadership
Maintain and continuously refine the business logic, pacing, scenario planning, and target setting frameworks built on top of Airalo’s forecasting model
Lead monthly and quarterly business reviews — prepare materials, synthesize insights, and ensure follow-ups drive real action
Run weekly operating cadence for Growth: performance reviews, KPI tracking, variance analysis, and strategic escalations
Budget Allocation & Strategic Decision Support
Build data-driven recommendations on spend allocation across regions and channels, using CAC, pLTV, incrementality and ROI insights to optimize for incremental profit/growth
Conduct granular regional deep dives (country/segment/channel) and identify levers to improve growth or efficiency.
Identify cross-regional capital reallocation opportunities and quantify trade-offs between markets (e.g., where incremental $1 delivers highest marginal return).
Partner with Growth, Product, Brand, and Finance to align on targets, trade-offs, and the drivers behind plan variances.
Analytics Partnership & Insight Activation
Serve as Growth’s primary business partner to the Data team: consolidate analytical needs, provide business context, and ensure high-quality inputs into Data’s roadmap.
Translate analytical outputs (forecasts, dashboards, experiment results) into decisions, actions, and processes that stick.
Ensure Growth teams adopt and operationalize dashboards and models — build documentation, training, and clear workflows.
Cross-Functional Strategy & Special Projects
Lead cross-functional projects such as regional/channel diagnostics, efficiency audits, or market deep-dives - including 30 day “drop-in” sprints to fix specific business problems
Build frameworks that guide decision-making: ROI models, sizing models, scenario tools, prioritization structures.
Identify and implement process improvements across the Growth org to increase speed, clarity, and execution quality.
Must Haves:
9+ years in Marketing Strategy, BizOps, FP&A, Management Consulting, Strategy & Operations, or similar analytical roles.
Demonstrated experience owning planning cycles and influencing capital allocation decisions at a multi-market or global level.
Demonstrated ability to maintain forecasting models (Excel/Sheets) and run scenario planning, CAC/LTV experience, pacing, and ROI logic.
Strong analytical proficiency: Excel (advanced), and comfort working with SQL and modern BI tools (Looker, Lightdash, Tableau). Experience with MMM models a plus.
Clear experience turning data into recommendations — not just reporting results, but synthesizing insights into “what we do next.”
Ability to challenge assumptions, pressure-test inputs, and navigate ambiguous or incomplete data.
Experience working cross-functionally with channel leads, PMs, and Data teams; strong communication skills with senior stakeholders.
Comfort managing complex, deadline-driven projects, prioritizing across markets, and driving alignment among multiple teams.
A proactive, structured problem-solver who can pick up unclear problems, untangle them, and deliver clarity with minimal guidance.
Nice To Haves:
Experience in consumer tech, marketplace, travel, or subscription businesses
Familiarity with marketing analytics: attribution, CAC/LTV modeling, incrementality testing, funnel analysis
Comfort coordinating experimentation roadmaps and interpreting lift tests or causal results
Prior experience as the business partner to a Data/Analytics org
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
🇦🇪 Why people join us in the UAE
We're a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way.
Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they're responsible for, how success is measured, and have direct access to the people making decisions.
What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it's the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
📍 UK £80,800 - £119,500
📍 Spain: €65,600 - €94,500
📍 UAE: 403,500 - 505,500 AED
Your Home Destination: 🛫 Specific salary ranges used in offers are determined by where you reside. We’re committed to discussing these ranges openly during your first call with our Talent to ensure we’re aligned for takeoff! 🎒✨
Location: Hong Kong
Job Title: Sales Lead, Hong Kong
Department: Financial Partnerships & Sales
Reports to: Co-Founder (Sales)
Location: Remote/Hong Kong
About Codex
Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, we're a small team solving hard problems at the intersection of crypto and global payments.
The Role
As a Sales Lead at Codex, you'll own the end-to-end commercial relationship with institutional clients and fintech partners in your region — from first outreach through to signed contracts and live trading.
This is a high-ownership, high-accountability role. You'll be managing a live pipeline, attending conferences, and regularly interfacing with Compliance, Legal, and Operations to unblock deals and get clients trading.
Responsibilities
Pipeline Development & Outbound
- Own your regional pipeline from top of funnel to close — sourcing leads, qualifying prospects, and maintaining accurate deal records
- Run targeted outbound across various platforms in coordination with the Marketing function, and follow up on inbound leads generated by the website and conferences
- Identify and attend high-value industry conferences and side events in your region to generate new relationships and accelerate deals in progress
Deal Execution
- Run discovery calls and commercial negotiations with prospects across your region
- Identify client use cases, volume profiles, and corridor requirements — and translate these into pricing proposals in coordination with the Trading, Treasury and Account Management team
- Escalate pricing blockers, compliance queries, and onboarding blockers with clear context so they can be resolved quickly
- Manage deals involving complex structures with appropriate rigour and cross-functional coordination
Client Onboarding & Activation
- Own the handoff from signed deal to live trading — coordinating with internal teams on KYB, account setups, and spread configurations
- Stay close to newly onboarded clients during their ramp-up period, following up on first trades and resolving any friction in their early experience
- Surface client feedback on product gaps, pricing, SLAs, and rail coverage to the relevant internal teams
Account Management & Reactivation
- Monitor the health of your client book — tracking volume trends, flagging at-risk accounts, and proactively engaging clients who have gone quiet
- Lead reactivation efforts for dormant clients in your region, understanding why they churned and what it would take to bring them back
- Build deep relationships with key accounts, acting as a trusted commercial partner rather than a transactional sales contact
Market Intelligence
- Stay current on competitor pricing, product capabilities, and market positioning in your region, and share intelligence with the team regularly
- Identify emerging client segments, use cases, or geographies that represent commercial opportunity for Codex
What This Role Requires
- Sales experience in fintech, crypto, payments, or financial services — ideally selling to institutional or business clients
- Strong understanding of cross-border payments, stablecoins, and the FX dynamics of your target region
- Comfortable discussing pricing, compliance requirements, and product capabilities in the same conversation
- Highly organised with a disciplined approach to pipeline management and follow-up
- Able to work across time zones and build relationships with clients who operate in fast-moving, operationally complex environments
- Fluency in English required; additional languages relevant to your region are a strong advantage
Location: Latin America
Workplace: Remote
Job Title: Sales Lead (Latin America)
Department: Financial Partnerships & Sales
Reports to: Co-Founder (Sales)
Location: Remote (Based in Latin America)
About Codex
Codex is building the infrastructure for stablecoin-based cross-border payments — moving money faster, cheaper, and more transparently than the legacy financial system. Backed by Circle, Coinbase, Dragonfly, we're a small team solving hard problems at the intersection of crypto and global payments.
The Role
As a Sales Lead at Codex, you'll own the end-to-end commercial relationship with institutional clients and fintech partners in your region — from first outreach through to signed contracts and live trading.
This is a high-ownership, high-accountability role. You'll be managing a live pipeline, attending conferences, and regularly interfacing with Compliance, Legal, and Operations to unblock deals and get clients trading.
Responsibilities
Pipeline Development & Outbound
- Own your regional pipeline from top of funnel to close — sourcing leads, qualifying prospects, and maintaining accurate deal records
- Run targeted outbound across various platforms in coordination with the Marketing function, and follow up on inbound leads generated by the website and conferences
- Identify and attend high-value industry conferences and side events in your region to generate new relationships and accelerate deals in progress
Deal Execution
- Run discovery calls and commercial negotiations with prospects across your region
- Identify client use cases, volume profiles, and corridor requirements — and translate these into pricing proposals in coordination with the Trading, Treasury and Account Management team
- Escalate pricing blockers, compliance queries, and onboarding blockers with clear context so they can be resolved quickly
- Manage deals involving complex structures with appropriate rigour and cross-functional coordination
Client Onboarding & Activation
- Own the handoff from signed deal to live trading — coordinating with internal teams on KYB, account setups, and spread configurations
- Stay close to newly onboarded clients during their ramp-up period, following up on first trades and resolving any friction in their early experience
- Surface client feedback on product gaps, pricing, SLAs, and rail coverage to the relevant internal teams
Account Management & Reactivation
- Monitor the health of your client book — tracking volume trends, flagging at-risk accounts, and proactively engaging clients who have gone quiet
- Lead reactivation efforts for dormant clients in your region, understanding why they churned and what it would take to bring them back
- Build deep relationships with key accounts, acting as a trusted commercial partner rather than a transactional sales contact
Market Intelligence
- Stay current on competitor pricing, product capabilities, and market positioning in your region, and share intelligence with the team regularly
- Identify emerging client segments, use cases, or geographies that represent commercial opportunity for Codex
What This Role Requires
- Sales experience in fintech, crypto, payments, or financial services — ideally selling to institutional or business clients
- Strong understanding of cross-border payments, stablecoins, and the FX dynamics of your target region
- Comfortable discussing pricing, compliance requirements, and product capabilities in the same conversation
- Highly organised with a disciplined approach to pipeline management and follow-up
- Able to work across time zones and build relationships with clients who operate in fast-moving, operationally complex environments
- Fluency in English required; additional languages relevant to your region are a strong advantage
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Summary:
Location
: Remote from USA
Duration
: 3 months
Compensation
: Paid
Eligibility
: Current University student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization
: permitted to work in the job’s location
The role
We're looking for an ML Solutions Architect (Early Career) to join the team behind Nebius Token Factory's serverless inference and fine-tuning platform for open-source LLMs. Working alongside senior Solutions Architects, you'll take on real technical work – building and testing LLM-based solutions, benchmarking, and inference optimization – and learn how scalable AI applications are built and tuned on our platform, in close collaboration with our backend team.
This is a hands-on learning role with close mentorship from senior SAs. Strong performers will be considered for a full-time Solutions Architect position at the end of the program.
This is a
paid temporary contract
, open to students and recent graduates. You're welcome to work remotely from any timezone.
Your responsibilities
:
Help build and test LLM-based solutions and applications using Token Factory's inference services, including multimodal models (text, vision, audio).
Assist senior SAs with prompt engineering, model selection, benchmarking, and inference optimization.
Run performance and quality experiments to support proof-of-concept work.
Contribute to internal tooling and automation that improves how the SA team delivers.
Must-haves
:
Currently pursuing or recently completed a BSc/MSc/PhD in Computer Science, Machine Learning, or a related field.
Strong Python programming skills.
Hands-on generative AI experience, including with common ML frameworks (e.g., PyTorch, Transformers).
Strong communication skills, with a willingness to explain technical concepts to diverse audiences.
Nice-to-haves:
Experience deploying/serving LLMs with vLLM, SGLang, or TensorRT-LLM.
Familiarity with inference optimization techniques such as quantization, batching, caching, and routing.
Knowledge of model architectures and fine-tuning approaches.
Contributions to open-source ML/AI projects.
Preferred technical stack:
Programming Languages
– Python.
ML Frameworks and Libraries
– vLLM, SGLang, TensorRT-LLM, Transformers, OpenAI/Anthropic SDKs.
Frameworks for Agentic Pipelines
– Langchain / Langsmith / smolagents / equivalent.
API and Web Frameworks
– FastAPI, Flask.
MLOps and DevOps tools
– Kubernetes (K8s), Docker, Git.
Cloud Platforms
– AWS (SageMaker, Bedrock), GCP (Vertex AI), Azure (Azure ML).
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$100,000
—
$110,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Limassol, Cyprus
Workplace: remote
Our team is developing a payment gateway for accepting funds from users on behalf of merchants, as well as sending funds from merchants to users. The system involves storing user payment data and is subject to PCI DSS compliance. It contains multiple integrations with payment systems, providers, and other gateways and processors, including 3DS.
Job Responsibilities
Developing new payment features and services;
Processing and resolving requests from technical support and users as part of daily duties;
Designing and implementing APIs (external and internal);
Creating and maintaining processes in Camunda;
Participating in the design and development of high-load system architectures;
Supporting and enhancing existing solutions and services;
Writing high-quality, test-covered code (unit tests, integration tests);
Conducting code reviews;
Optimizing system performance and database queries;
Analyzing and resolving production incidents and bugs;
Analyzing documentation from external providers, conducting quick checks, and defining epics and tasks based on Proof of Concept;
Collaborating with the QA team to ensure the high quality of the delivered product;
Maintaining technical documentation and writing technical specifications;
Assisting in onboarding new developers and ensuring code quality;
Definition and formation of technical epics — analyzing existing solutions, identifying opportunities to improve system architecture, performance, and reliability, preparing improvement proposals, and aligning them with the team lead and architect;
Participation in the creation of business epics — analyzing requirements, assessing feasibility, and proposing alternative or optimized solutions based on technical expertise; collaborating with analysts and product managers to determine the best implementation approach;
Preparing tasks based on approved epics, ensuring proper detailing and alignment with architectural and business requirements;
Estimating task completion timelines, participating in sprint planning, and providing accurate technical time and effort estimates.
Important and Challenging Tasks:
Creating and developing reliable payment solutions with high security and performance levels;
Processing and resolving requests from technical support and users as part of daily duties;
Optimizing the performance and scalability of payment systems;
Integrating complex external providers;
Participating in ensuring system compliance with high-security requirements (PCI DSS and others).
You’ll thrive here if you have
3+ years of commercial development experience with Kotlin;
Experience with the Spring Framework;
Experience in developing payment solutions (billing, payment gateways, payment processors, exchanges);
Practical experience integrating with external providers;
Experience designing and optimizing relational databases (MySQL);
Experience with NoSQL databases (Redis);
Practical experience using AI-assisted coding tools (Claude, Codex, ChatGPT, Codeium, etc.) to improve speed and quality of development;
Ability to critically review AI-generated code, ensuring production-ready quality and compliance with company standards;
Knowledge of Event-Driven Architecture principles and experience working with distributed messaging systems (e.g., Apache Kafka);
Excellent command of core software development and design principles, test-driven development (TDD), and CI/CD processes;
Strong understanding of microservice architecture.
Preferred Qualifications:
Experience with Camunda (creating and supporting processes);
Solid understanding of PCI DSS standards, ISO 27001, and other information security methodologies;
Practical experience working with AWS;
Experience with Jira and GitLab CI/CD.
Conditions
We know that great talent deserves great conditions, so here's what you can expect when joining us:
Full remote work.
Competitive compensation with a service contract.
Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
Career growth in a fast-scaling project with opportunities to influence technical decisions.
A culture of recognition: our peer reward program celebrates contributions from across the team.
Benefits are provided in accordance with the company’s policies and eligibility criteria.
Recruitment process
HR interview (40 min);
Interview with hiring managers (1,5 hour);
Test task;
Final interview (1 hour) optional;
Recommendations check;
Offer.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role:
Our customers build the frontier of AI on top of Nebius — training state-of-the-art models, running production inference at scale, shipping the research and products that define where the field is going next.
We are building the AI cloud that the people building the frontier of AI choose deliberately — not on price, not on raw capacity, but on how it works to use it day to day. To do that, we are growing the AI Compute Platform product team and hiring multiple Technical Product Managers across the full surface of the platform.
Your scope will be defined by what you bring. We will match your technical strengths, customer experience, and product instincts to the area of the platform where you can have the most impact. The platform is broad — and at our scale, every slice is mission-critical.
If you want to help build the best AI cloud in the world — and you have the technical depth to engage engineering leaders as a peer (not as a translator) and the comfort to talk to customers directly — this team is for you.
The platform you'll help build:
Hardware platforms & launch — bringing new GPU and CPU platforms (GB300, Vera Rubin, ARM/Grace, future generations) to production with full launch readiness across the stack.
Cluster lifecycle & fleet operations — new region launches, 100,000+ GPU cluster bring-up, platform sharding and allocation architecture, release engineering, host-lifecycle automation, operational efficiency.
Reliability & Mission Control — autohealing, health checks, SLA, fault-tolerant training, MTTR reduction, customer trust at scale, observability as a product.
Customer experience & developer surface — Compute APIs, console, CLI, IMDS and in-VM signals, self-service workflows, notifications, customer-facing observability, unified UX across the product line.
GPU & InfiniBand foundational services — drivers, firmware, NCCL, IB/RoCE, NVLink topology, the foundational layer everything else builds on.
Managed runtime platforms — Soperator (Slurm-on-Kubernetes) and MK8S (Managed Kubernetes for AI workloads), powering training and inference for frontier labs.
Platform integrations & emerging workloads — Token Factory integration, RL and agentic workload infrastructure, capacity sharing, new business surfaces as they emerge.
Cross-platform program & delivery — NVIDIA partnership programs, major-maintenance orchestration, cross-stream releases.
You will own one of the slices of this platform end-to-end — from strategy and roadmap through delivery, adoption, and measurable outcomes.
Your responsibilities will include (regardless of which slice you own):
Own end-to-end product responsibility for your area — strategy, roadmap, discovery, delivery, adoption, measurable customer and platform outcomes.
Design and own the platform contracts customers depend on — APIs, semantics, system events, customer-facing surfaces, operational behavior — at hyperscaler quality.
Drive cross-team execution across platform engineering, networking, storage, Soperator/MK8S, observability, IAM, billing, capacity planning, support, and product design.
Turn customer pain into product commitments through structured discovery — interviews, usage analytics, support patterns, incident postmortems. Close the loop so the same class of failure or friction does not recur.
Engage engineering as a technical peer — debate API design, reason about system trade-offs, judge the quality of platform internals, and push back when the design is wrong.
Define and own success metrics — what you ship is measured by what changed for the customer or the platform, not by the size of the spec.
Be the product voice that customer-facing teams (Support, CX, TAMs) escalate to when a system behavior, API contract, or operational pattern needs a product decision, not a workaround.
We expect you to have:
6+ years in Product Management, Platform PM, Infrastructure PM, or SRE / Engineering Lead with strong product instincts.
Strong technical foundation and cloud-infrastructure depth — comfort reasoning about API semantics, control-plane vs data-plane behavior, system events and lifecycle, multi-tenant operational realities. You can engage engineering leaders as a peer, not as a translator.
Experience with cloud, GPU, or HPC infrastructure — either building one or operating one at meaningful scale (thousands of nodes, multi-region, multi-tenant).
Track record of shipping technically complex platform products with measurable customer or platform impact — quantitative results, not aspirational bullets.
Strong analytical skills: comfort defining and instrumenting product metrics, working with telemetry, building data-informed roadmaps.
Experience leading discovery-heavy work — structured customer interviews, usage analytics, support-ticket analysis — and turning insights into shipped product.
Strong communication and ability to align engineering, SRE, customer-facing teams, and exec stakeholders.
High ownership, bias to ship, comfort with messy operational reality, and the instinct to push back on engineering when the customer experience or platform quality would suffer.
It will be an added bonus if you have (these are not all required — different strengths fit different slices of the platform):
Customer-facing experience and lived-it perspective:
Direct PM experience with frontier AI customers — ML platform teams, MLOps engineers, training and inference at scale.
Familiarity with Kubernetes, Slurm, or HPC environments from the user side, and ML training workflows.
Hands-on experience with ML training and inference workflows — especially distributed training at scale (multi-node, multi-GPU; comfort with checkpointing, NCCL, fault-tolerant training, debugging large training jobs).
Experience as a customer of AI cloud infrastructure at large scale — especially as part of an internal ML platform team that built and operated infrastructure for ML engineers inside your own company. If you have lived through what frustrates customers about clouds, you will know exactly what we are trying to fix.
Hardware, GPU, and HPC depth:
Direct experience with NVIDIA reference architectures (NVL72, SuperPOD, MGX, DGX) and the NVIDIA stack (drivers, CUDA, NCCL, DCGM).
Familiarity with InfiniBand / RoCE fabrics, firmware lifecycle, topology-aware scheduling.
Hands-on with GPU clusters or HPC fabrics at thousands-of-nodes scale.
Cluster and fleet operations:
Background in Kubernetes lifecycle (CAPI, cluster upgrades, node-pool management) or Slurm at scale.
Experience launching new cloud regions or data-center bring-ups end-to-end.
Background in release engineering, change management, or major-maintenance orchestration in production environments.
Customer experience and developer surface:
Exposure to console / CLI / API design at hyperscaler quality — AWS, GCP, Azure depth on consistency, versioning, idempotency, error semantics, deprecation policy.
Background in observability product — Grafana, Datadog, Honeycomb, New Relic.
Knowledge of customer trust artefacts — status pages, RCA workflows, audit logs, SLA reporting, maintenance notifications.
Familiarity with developer-experience product patterns — Stripe, Cloudflare, Vercel, Supabase, Render.
Reliability and operational outcomes:
Background in SRE, reliability engineering, or fault-tolerant systems for paying customers.
Familiarity with reliability metrics that matter: Goodput, MFU, MTTR, MTBF.
Experience with autohealing systems and graceful failure semantics.
Emerging workloads and integrations:
Familiarity with RL / agentic / inference workload patterns — vLLM, SGLang, Ray, Token Factory-style serving, sandbox technologies (Firecracker, gVisor, Kata).
Experience with multi-product cloud integrations — capacity sharing, billing models, cross-product packaging.
Background in pricing strategy for infrastructure products (reserved / on-demand / preemptible tiers, two-part pricing).
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Worldwide
Workplace: hybrid
VIP SERVICES CONCIERGE
Department / Section:Hotel / Guest Services
Reports to:VIP Services Manager
The VIP Services Concierge will provide personalized and exclusive services to VIP guests, ensuring their needs are met and their expectations are exceeded throughout their cruise experience. You will serve as a dedicated point of contact for VIP guests, assisting them with various requests, coordinating their activities, and creating memorable experiences onboard. This role requires exceptional customer service skills, attention to detail, and a passion for delivering a luxurious and tailored service.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Confidentiality and Discretion: Exercise a high level of confidentiality and discretion when handling VIP guest information, requests, and personal details. Ensure the privacy and security of VIP guests throughout their cruise;
Training and Development: Participate in regular training sessions to enhance skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as Guest Services or Concierge role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and provide personalized attention;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Professional demeanor and the ability to remain composed and customer-focused in high-pressure situations;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Documentation related to the position
Contract: 4months on / 2 off
Start date – For Pooling purposes
Location: Worldwide
Workplace: hybrid
VIP SERVICES MANAGER
Department / Section:Hotel / VIP Services
Reports to:Guest Services Manager
The VIP Services Manager will provide exceptional personalized service to VIP guests, ensuring their unique needs and preferences are met throughout their cruise experience. You will oversee a team dedicated to delivering a high level of service, coordinating VIP activities and ensuring a seamless and memorable journey for these esteemed guests. This role requires strong leadership skills, attention to detail, and the ability to create a luxurious and exclusive atmosphere onboard.
VIP Guest Management: Act as the primary point of contact for VIP guests, ensuring their needs and expectations are anticipated and exceeded. Coordinate personalized services, including dining reservations, special events, shore excursions, and onboard activities and services;
VIP Team Management: Manage and provide guidance to a team of VIP service personnel, including concierge and butler staff, and other dedicated team members. Oversee their daily tasks, performance, and training, in order to maintain a high level of service excellence;
VIP Lounge Management: Manage the operation of VIP lounge areas and ensure the quality of service and the atmosphere are at the level expected;
Guest Relations: Build and maintain positive relationships with VIP guests, ensuring their satisfaction throughout their cruise. Address any concerns or special requests promptly and effectively, offering appropriate solutions and personalized attention;
Pre-Cruise Communication: Establish communication with VIP guests prior to their arrival, gathering information on their preferences, dietary requirements, special celebrations, and any other specific requests. Ensure that necessary arrangements are made in advance to exceed their expectations;
Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, such as front office, housekeeping, food and beverage, spa, among other, to ensure seamless coordination and delivery of VIP services. Liaise with department heads to ensure that VIP guests receive priority access, exclusive experiences, and exceptional service;
VIP Amenities & Services: Arrange for personalized amenities and specialized services for VIP guests, such as welcome gifts, personalized stationery, preferred seating, and customized in-room amenities. Ensure that these amenities are delivered promptly and in line with guest preferences;
Exclusive Events: Plan and execute exclusive events and activities for VIP guests, such as private cocktail receptions, gourmet dinners, and exclusive shore excursions. Coordinate with relevant departments to ensure smooth execution and a memorable experience for VIP guests;
Arabic Cultural Expertise: Utilize your knowledge of Arabic culture, customs, and traditions to provide culturally sensitive and authentic experiences for Arabic VIP guests. Ensure that their unique needs and preferences are understood and met;
Complaint Handling: Handle any guest complaints or issues promptly and effectively, ensuring that appropriate solutions are provided to maintain guest satisfaction. Escalate any complex issues to the appropriate management level for resolution;
Feedback and Reporting: Collect guest feedback and monitor guest satisfaction levels. Prepare reports and provide insights on VIP guest preferences, trends, and areas for improvement to enhance the VIP service experience;
Training and Development: Conduct regular training sessions for the VIP Services team to enhance their skills and knowledge. Stay updated on industry trends and best practices and share relevant information with the team;
Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
Requirements
A minimum of 5-years’ experience as VIP Services Manager or similar role, preferably in a luxury ship and luxury hotel setting;
Proficiency in Arabic and English is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
Vast knowledge of Arabic culture, customs, and etiquette;
Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
Proven leadership and managerial skills, with the ability to motivate, develop and ensure service excellence within a team;
Strong organizational and multitasking capabilities with exceptional attention to detail and the ability to anticipate guest needs and preferences;
Excellent interpersonal and communication skills to build rapport with VIP guests and coordinate with various ship departments;
Problem-solving and conflict resolution skills, with the ability to handle guest complaints and concerns with professionalism and empathy;
Passionate for delivering exceptional service and creating memorable experiences for VIP guests;
Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
Familiarity with shipboard property management systems, reservation systems, and Microsoft Office applications is recommended;
Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Documentation Requirements
Valid Passport;
Valid Seamans Book;
STCW Certification;
Contract: 4 months on / 2 off
Start date – For Pooling purposes
Location: Turku, Finland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Oulu, Finland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Helsinki, Finland; Espoo, Finland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Dublin, Ireland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Tampere, Finland
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Bucharest, Romania
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Toulon, France
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years of age or older.
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Seremban, Malaysia
Turn your passion for luxury into a career opportunity! Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility
- each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities
- perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform,
CXG Live
. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Benefits
This is a freelance, project-based position
Flexible working hours
Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
Seremban, Malaysia
San Francisco, CA
УдалённоUnited Kingdom; United Arab Emirates; Spain; We sincerely thank all applicants in advance for submitting their interest in this opportunity
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.