Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We’re hiring an experienced Engineering Manager to lead a team of engineers at WorkOS. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would.
This role is ideal for someone with a builder’s DNA and you will play a key role in shaping product decisions, driving technical strategy, and empowering your team to execute on high-impact projects.
You will also play a pivotal role in scaling the team, recruiting exceptional engineers. You’re not just excited about software—you’re obsessed with building the best developer platform.
Responsibilities ✔️
- Build and lead high-velocity teams that ship product fast and with polish
- Be deeply technical and hands-on: read the PRs, write prototypes, jump into the weeds
- Take raw ideas and turn them into working systems, even if you have to duct tape the first version
- Rally your team even when there is ambiguity, setbacks, or tough customer asks—run through walls when needed
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out
- Drive alignment on the roadmap and become an expert on customer needs related to the product areas your team owns
- Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft
- Coach, mentor, and build a team of curious, scrappy, driven engineers—people who want to grow fast and build great things
Qualifications 🌟
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back
- Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly
- You build trust, give direct feedback, and create space for engineers to thrive
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large (and important!) part of your role. A track record of recruiting, hiring, and mentoring top engineering talent.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
ГибридSan Francisco; Benefits and Perks (US Only) 💖
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the Site Reliability Engineering Team
The Site Reliability Engineering (SRE) team ensures the WorkOS platform remains fast, reliable, and resilient at scale. We build the systems and practices that keep everything running smoothly—handling hundreds of millions of requests, minimizing downtime, and continuously improving service performance. Our team works across the stack and collaborates closely with infrastructure and product engineering teams. We embed reliability into everything we do—whether it’s designing scalable systems, improving observability, or leading incident response. If you’re motivated by complex systems, passionate about uptime and performance, and excited to make reliability a first-class concern—this role offers the opportunity to make a lasting impact.
Who we’re looking for
We’re looking for engineers who are excited to improve the reliability of complex systems and enjoy digging into how things work. As an early member of the SRE team, you’ll help shape our approach to reliability at scale and collaborate closely across the company. You might be a great fit if you:
- Bring a generalist mindset and are comfortable working across infrastructure layers—from compute and networking to storage, databases, and app runtime environments
- Are curious and proactive, with a strong desire to understand systems end-to-end and uncover hidden failure modes
- Care deeply about uptime, observability, and performance, and see reliability as a product feature
- Think through architectural trade-offs with reliability, simplicity, and maintainability in mind
- Take initiative, work independently, and follow through—from identifying reliability risks to driving improvements
- Collaborate well with engineers across disciplines and enjoy supporting teams through production readiness, incident response, and postmortem reviews
Responsibilities ✔️
- Design and evolve the systems, tooling, and processes that improve the reliability and performance of WorkOS
- Collaborate with product and infrastructure teams to ensure services are production-ready, observable, and resilient to failure
- Define and measure SLIs/SLOs to guide reliability improvements
- Write and optimize backend systems (in TypeScript) with a focus on performance, maintainability, and graceful degradation
- Improve our incident response process, lead postmortems, and drive follow-through on reliability risks
- Develop internal tools and automations that make it easier to operate and scale our systems
- Participate in our on-call rotation—responding to, resolving, and learning from production incidents
- Contribute to design and architecture discussions with a focus on operability and long-term sustainability
- Document systems, share learnings, and help grow a reliability-minded engineering culture
Qualifications 🌟
- Based in PST/PDT timezone
- Experience operating and scaling production systems in cloud environments (we use AWS)
- Familiarity with service reliability concepts—monitoring, alerting, incident response, and root cause analysis
- Comfort working across infrastructure layers (e.g. compute, networking, storage, observability tooling)
- Strong debugging and systems thinking skills—you can follow problems across services and layers
- Ability to work independently, take ownership, and drive projects from problem discovery through resolution
Nice to have
- Familiarity with Kubernetes or similar orchestration systems
- Exposure to observability stacks (e.g. Prometheus, Grafana, Datadog, OpenTelemetry)
- Exposure to TypeScript or interest in working in a TypeScript-based codebase
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco; New York City
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role 💭
We’re looking for a commercially minded, AI-native BDR who enjoys understanding what technical teams are building and finding thoughtful ways to start conversations with them. You’ll combine account research, AI-assisted prospecting and engagement with the startup community to create qualified opportunities for our sales team. This is a hands-on outbound role: researching accounts, reaching out, following up and qualifying prospects are central to the job.
Responsibilities ✔️
- Creative Outbound Prospecting: Generate new leads through targeted outbound activities, including cold calls, emails, LinkedIn outreach, events and other channels. We are looking for resourcefulness and innovation crafting new outbound strategies.
- AI-Powered Workflows: Build and improve lightweight AI-assisted workflows for account research, identifying relevant buying signals and preparing outreach. Validate sources, review messages before sending and use results to refine your approach. The goal is more relevant conversations and qualified opportunities, not automation or message volume for its own sake.
- Account Research: Research and identify key prospects, decision-makers, and stakeholders within target accounts to tailor your outreach efforts. Understand what a company is actually building — their stack, their auth setup, their scaling problems.
- Lead Qualification: Engage with prospects to understand their pain points, business needs, and how WorkOS can help solve their challenges, qualifying them for the sales team.
- Pipeline Development: Set up high-quality meetings and demos for Account Executives by nurturing leads through the sales funnel.
- CRM Hygiene: Diligently log all prospecting activities, conversations, and pipeline data in Salesforce (or other CRM systems) to maintain accurate records and forecast pipeline health.
- Metrics-Driven: Meet and exceed monthly quotas for outbound activities, including the number of meetings set, emails sent, calls made, and qualified opportunities created.
- Continuous Learning: Stay up-to-date on industry trends, WorkOS product developments, competitor offerings, and what's changing in AI and developer tooling — so you can position yourself as a trusted advisor to technical buyers.
Qualifications 🌟
- Experience: You have experience creating opportunities for a product, business or community. That could come from sales development, growth, partnerships, community building, a startup or your own project. A BDR title isn’t required, but you should be able to explain how you identified an audience, earned their attention, followed up and turned interest into a meaningful next step.
- Target Personas: Experience outbounding to cofounders and CTOs.
- AI-Native: You have personally built or materially improved an AI-assisted workflow and used it in practice. You can explain the problem, how the workflow works, what you contributed and how you checked its output. You know where automation helps and where human judgment is essential, and can describe what improved or what you changed when it failed.
- Community Engagement: You actively engage with startup or technical communities and can share how you have contributed, learned from others or built useful relationships. This might happen through your work, online discussions, events, customer communities or a project. We value curiosity, consistent contribution and thoughtful follow-through, not the size of your network or who you know.
- Writing Skills: Able to independently craft messages and campaigns to technical leaders. You use AI to draft and scale, but you have the judgment to know when the output isn't good enough to send.
- Communication Skills: Excellent verbal and written communication skills, with the ability to craft personalized messages that resonate with different audiences.
- Technical Aptitude: Comfort with understanding technical products and effectively communicating the value of WorkOS to both technical and non-technical stakeholders. Bonus if you can read API docs, poke at a codebase, or have shipped something yourself.
- Tools: Experience with a modern sales stack and AI tools. Examples include Salesforce, Gong, Loom, Outreach, Claude, ChatGPT and Clay; experience with these specific tools is not required.
- Curiosity & Adaptability: Willingness to learn, adapt quickly to new strategies, and stay curious about the industry and your prospects' needs.
- Self-Starter: Highly motivated, self-sufficient, and able to manage your time effectively.
- You are located in the greater San Francisco Bay Area, able to work locally, available for in-person meetings with clients and customers, and able to attend in-person events as needed.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE 💭
The Platform team builds the shared backend components and development systems that every WorkOS product, workflow, and team member depends on.
On the platform side, we build common backend capabilities used across WorkOS, including our events infrastructure, webhooks, email delivery, outbox-pattern queues, and more. These systems allow product teams to scale without rebuilding the same critical primitives. Because they sit on critical paths across our products, scalability, latency, consistency, reliability, and operational simplicity matter deeply.
On the productivity side, we build the systems that take code from an idea to production, including CI/CD, build and test infrastructure, deployment workflows, and internal tooling. As agents play a larger role in software development and increase the volume of code and concurrent changes, we are rethinking this platform to scale with that volume through safe execution, fast feedback, relevant context, and verifiable outcomes.
Our internal teams are our customers. Success means they can build and operate products faster, adopt shared capabilities instead of creating one-off solutions, and confidently delegate more work to agents.
WHAT YOU’LL WORK ON ✔️
- Design, build, and operate high-throughput, low-latency shared backend systems that preserve consistency and durability through retries, duplicates, reordering, partial failures, and high concurrency
- Create platform interfaces, abstractions, and paved paths with a clean developer experience that makes shared capabilities easy for product teams to adopt
- Rotate across and embed with product teams to experience their workflows directly, understand their friction, and use those insights to shape platform investments
- Map evolving product-team needs and collaborate with the Foundations team to introduce new systems and primitives, such as scalable search, database partitioning, and archival strategies
- Own and evolve our CI/CD, build, test, deployment, and release infrastructure to shorten feedback loops and make production changes safer
- Reimagine CI/CD for an agentic software development lifecycle by building isolated, reproducible, and verifiable execution environments, along with automated loops that allow agents to diagnose failures, update changes, rerun validation, and safely move work through review, deployment, and production verification
- Instrument the entire software development lifecycle and use metrics such as feedback time, CI reliability, deployment frequency, lead time, and change failure rate to identify bottlenecks and verify that platform investments improve engineering outcomes
- Own platform reliability end to end, including observability, capacity planning, incident response, root-cause analysis, and prevention
- Shape the long-term platform strategy with a high bar for introducing new infrastructure. Thoroughly evaluate vendors and existing solutions, make deliberate build-versus-buy decisions, and account for operational complexity, lock-in, migration cost, reversibility, and long-term ownership
WHAT WE’RE LOOKING FOR 🌟
- 8+ years of software development experience, with a track record of owning high-impact technical projects
- Experience building and operating distributed systems or platform services at scale, with a strong understanding of event-driven systems, queues, concurrency, idempotency, consistency, backpressure, retries, and failure recovery
- Experience building or operating CI/CD, build systems, test infrastructure, deployment platforms, or similar developer tooling
- A track record of designing platforms, frameworks, and tooling with a clean developer experience that makes complex capabilities easy for other engineers to adopt and operate
- Strong operational instincts across observability, capacity planning, incident response, and reliability
- Hands-on experience with AI coding agents, or a strong interest in building agentic CI/CD systems, verifiable execution environments, automated feedback loops, evaluations, and verification
- Exceptional pragmatism and technical judgment. You treat major infrastructure changes with the gravity they deserve and make deliberate, evidence-based decisions about when to build, buy, or improve an existing system
- Ability to move between long-term architecture and hands-on implementation while making thoughtful tradeoffs in an ambiguous environment
- Strong written and verbal communication skills, including experience documenting systems and influencing technical direction across teams
- Familiarity with TypeScript, Node.js, React, Postgres, AWS, Terraform, and queueing or streaming systems such as SQS and Kinesis is helpful, but not required
We expect strong depth in either distributed platform systems or developer infrastructure, along with an interest in working across both.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
About the role
The AuthKit team is responsible for building AuthKit: a set of UI and APIs that enable B2B developers to solve identity and authentication. Our goal is to build the best possible developer and end-user experiences so customers can onboard seamlessly and kick-start their enterprise journey.
AuthKit has seen strong adoption and is now relied upon as critical infrastructure by many of the fastest-growing AI and software companies. To support this scale, we're looking for product engineers who have experience scaling this type of infrastructure and who can drive application reliability, scalability, and performance. This role straddles product and platform, with each informing the other.
Our engineers obsess over the developer experience, actively seeking out feedback and new perspectives to inform the products we build. We're searching for engineers who share this empathetic approach to solving problems. Successful candidates will love taking ideas from zero to one, creating beautiful software experiences with modern tools, and care deeply about creating the best possible products.
Responsibilities
- Design and engineer delightful developer and end-user experiences
- Build a deep understanding of AuthKit's place in the market and increase its adoption
- Drive application reliability, scalability, and performance for a product relied upon at scale
- Accrete developer trust by serving a highly available, performant, and secure product
- Speak with customers regularly to get feedback, debug issues, and remove points of friction
- Collaborate with other product teams, solutions engineering, and our go-to-market team
- Work across both product and platform, letting each inform the other
- Work directly with leadership on greenfield ideas
Qualifications
- 5+ years of industry software development experience
- Bachelors degree required
- Experience working on small teams in fast-paced environments
- Background in crafting both polished UI/UX and API services end-to-end
- Intellectually curious, independently driven, and passionate about great products
- A growth mindset, high emotional intelligence, and strong communication skills
- Bonus: Experience with our stack of TypeScript, React, and Postgres
- Bonus: Experience in B2B SaaS, developer tools, or a related industry
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.
WHAT YOU’LL DO
- Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.
- Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.
- Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.
- Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.
- Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.
- Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform
WHAT YOU HAVE
Ideal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications:
- 3-4+ years in customer-owning roles at tech or SaaS platforms
- Fluent in Arabic
- Adapting seamlessly in the face of high-speed change and growth
- Strategic planning, revenue-based prioritization
- Managing customer-facing projects and timelines
- Running in-person meetings w/ executives
- Mapping an organization and influencing stakeholders
- Driving key customer metrics and outcomes
- Owning a revenue, expansion, and renewal target
- Demonstrating a strong point of view and proactive self-management
- Working cross-functionally with Product and Sales teams
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-JM1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Riyadh, Saudi Arabia
Müller's Solutions is looking for a creative and passionate Instructional Designer to join our team. In this role, you will play a key part in developing engaging and effective learning experiences that meet the needs of our clients and learners. You will collaborate closely with subject matter experts, project managers, and multimedia teams to design and implement instructional materials for various delivery methods, including e-learning, instructor-led training, and blended learning solutions.
Key Responsibilities:
Analyze learner needs and objectives to design instructional materials that enhance knowledge retention and application.
Develop scripts, storyboards, and prototypes for e-learning courses and training programs.
Create engaging multimedia content, including visuals, animations, and interactive elements, to support learning objectives.
Evaluate and assess the effectiveness of instructional materials through feedback and data analysis.
Collaborate with team members to implement best practices in instructional design and educational technology.
Ensure that all materials are accessible and inclusive, accommodating diverse learner needs.
Stay updated on the latest trends and advancements in instructional design, technologies, and adult learning theories.
Requirements
Requirements:
Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field; Master’s degree preferred.
3+ years of experience in instructional design, preferably within a corporate training or e-learning context.
Strong understanding of instructional design principles, adult learning theories, and best practices.
Proficiency in e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar.
Experience with Learning Management Systems (LMS) and familiarity with SCORM/AICC standards.
Strong written and verbal communication skills with the ability to present ideas clearly and effectively.
Creative mindset with a passion for developing innovative learning experiences.
Excellent organizational skills and ability to manage multiple projects simultaneously.
Knowledge of graphic design tools (e.g., Adobe Creative Suite) is a plus.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
As an E-Learning Systems Administrator at Müller's Solutions, you will be responsible for the management and support of our e-learning platforms and systems. Your primary duties will include the installation, configuration, maintenance, and troubleshooting of e-learning software and applications. You will ensure a smooth and engaging learning experience for all users by providing technical support, managing content, and collaborating with instructional designers to enhance the delivery of educational material.
Key Responsibilities:
Administer and maintain e-learning management systems, ensuring high availability and performance.
Assist with the installation and configuration of e-learning software applications and related tools.
Provide technical support and training to instructors and learners on the use of e-learning platforms.
Manage online course creation, content upload, and user access permissions.
Troubleshoot and resolve technical issues related to e-learning systems.
Collaborate with instructional designers to implement updates and enhancements to the e-learning content and systems.
Monitor system usage and analyze performance data to optimize e-learning delivery.
Keep up-to-date with industry trends and best practices in e-learning and instructional technologies.
Requirements
Requirements:
Bachelor's degree in Educational Technology, Computer Science, or a related field.
2-4 years of experience in administering e-learning systems or similar platforms.
Strong understanding of Learning Management Systems (LMS) and e-learning technologies.
Experience with content authoring tools and multimedia software.
Excellent troubleshooting skills to resolve technical issues quickly and effectively.
Effective communication skills to interact with technical and non-technical stakeholders.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Familiarity with instructional design principles and practices is a plus.
Preferred Qualifications:
Experience with LMS platforms such as Moodle, Blackboard, or Canvas.
Knowledge of SCORM and xAPI standards for e-learning content.
Experience with analytics tools to track e-learning effectiveness and user engagement.
Certifications related to e-learning or instructional design are a bonus.
Proactive approach to staying informed on emerging trends in e-learning technology.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is on the lookout for a detail-oriented E-Learning Quality Assurance Specialist to join our dynamic team. In this vital role, you will be instrumental in ensuring the quality and effectiveness of our e-learning products, helping to create engaging and impactful learning experiences. Collaborating closely with our instructional designers, developers, and subject matter experts, you will evaluate the usability, functionality, and overall quality of our e-learning content.
Key Responsibilities:
Thoroughly review e-learning modules for accuracy and alignment with established learning objectives.
Conduct usability testing and provide feedback on the learner experience, ensuring it is intuitive and seamless.
Identify, document, and track defects or inconsistencies in e-learning content.
Work alongside instructional designers to improve content based on testing and feedback.
Perform compatibility checks across various devices, browsers, and learning management systems (LMS).
Establish and maintain quality assurance standards and protocols for e-learning development.
Offer training and support to team members regarding quality assurance processes.
Stay updated on the latest trends in e-learning and quality assurance methodologies.
Requirements
Requirements:
Bachelor’s degree in Education, Instructional Design, Computer Science, or a related area.
At least 3 years of experience in quality assurance or testing within the e-learning or digital education sector.
Proficiency with e-learning authoring tools such as Articulate Storyline or Adobe Captivate.
Experience with learning management systems (LMS) and familiarity with SCORM/AICC standards.
Strong knowledge of instructional design principles and adult learning strategies.
Exceptional analytical skills and attention to detail.
Outstanding communication and collaboration skills to work effectively in a team environment.
Ability to manage multiple projects and prioritize tasks in a fast-paced setting.
Experience with user experience (UX) testing is an added advantage.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Müller's Solutions is seeking an E-Learning Quality Assurance Specialist to ensure that our e-learning products meet the highest quality standards. In this role, you will play a vital part in the development and delivery of engaging and effective online learning experiences. You will work closely with instructional designers, developers, and subject matter experts to assess the functionality, usability, and overall effectiveness of e-learning modules.
Key Responsibilities:
Review and analyze e-learning content for accuracy, relevance, and alignment with learning objectives.
Conduct thorough usability testing to ensure that learner interactions are intuitive and user-friendly.
Identify and document defects, inconsistencies, and areas for improvement in e-learning modules.
Collaborate with instructional designers to refine course content based on feedback and testing results.
Perform compatibility testing across multiple devices, browsers, and learning management systems (LMS).
Develop and maintain quality assurance standards, guidelines, and testing protocols specific to e-learning.
Provide training and support to team members on quality assurance processes and best practices.
Stay current with trends and best practices in e-learning and quality assurance techniques.
Requirements
Requirements:
Bachelor’s degree in Education, Instructional Design, Computer Science, or a related field.
Minimum of 3 years of experience in quality assurance and testing of e-learning products or digital education platforms.
Familiarity with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or similar tools.
Experience with learning management systems (LMS) and SCORM/AICC compliance.
Strong understanding of instructional design principles and adult learning theories.
Excellent analytical and problem-solving skills with keen attention to detail.
Strong communication and interpersonal skills to effectively collaborate with diverse teams.
Ability to work independently and prioritize multiple projects in a fast-paced environment.
Experience with usability testing and user experience (UX) design is a plus.
Location: Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia
The Design Engineering Manager will lead and manage multidisciplinary engineering design activities for petrochemical and oil & gas projects, with a strong focus on
oil and gas separation systems
. The role is responsible for overseeing design development across project phases, ensuring compliance with international standards, project specifications, and client requirements, while coordinating with EPC teams and stakeholders. This position is based in China.
Key Responsibilities
Lead and manage engineering design activities for petrochemical and oil & gas projects.
Oversee design of
oil & gas separation systems
, including process facilities and related units.
Manage multidisciplinary engineering teams (process, mechanical, piping, electrical, instrumentation).
Review and approve engineering deliverables, calculations, drawings, and technical documents.
Ensure engineering designs meet project scope, schedule, quality, and cost objectives.
Coordinate with project management, procurement, construction, and commissioning teams.
Interface with clients, licensors, vendors, and regulatory authorities.
Ensure compliance with international codes, standards, and project specifications.
Support technical issue resolution during engineering, procurement, and construction phases.
Provide technical leadership, mentoring, and performance management for engineering teams.
Educational Qualifications
Bachelor’s Degree in Engineering (Mechanical, Chemical, or related discipline).
Master’s degree is an advantage.
Experience Requirements
Minimum
15 years of engineering experience
in petrochemical and oil & gas projects.
Proven experience in
oil & gas separation systems
.
Minimum
5 years in a Design Engineering Manager or Lead Engineering role
.
Strong EPC project experience.
Riyadh, Saudi Arabia; Al Jubail, Saudi Arabia; Jeddah, Saudi Arabia
Location: Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia
The Design Engineering Manager will lead and manage multidisciplinary engineering design activities for petrochemical and oil & gas projects, with a strong focus on
oil and gas separation systems
. The role is responsible for overseeing design development across project phases, ensuring compliance with international standards, project specifications, and client requirements, while coordinating with EPC teams and stakeholders. This position is based in China.
Key Responsibilities
Lead and manage engineering design activities for petrochemical and oil & gas projects.
Oversee design of
oil & gas separation systems
, including process facilities and related units.
Manage multidisciplinary engineering teams (process, mechanical, piping, electrical, instrumentation).
Review and approve engineering deliverables, calculations, drawings, and technical documents.
Ensure engineering designs meet project scope, schedule, quality, and cost objectives.
Coordinate with project management, procurement, construction, and commissioning teams.
Interface with clients, licensors, vendors, and regulatory authorities.
Ensure compliance with international codes, standards, and project specifications.
Support technical issue resolution during engineering, procurement, and construction phases.
Provide technical leadership, mentoring, and performance management for engineering teams.
Educational Qualifications
Bachelor’s Degree in Engineering (Mechanical, Chemical, or related discipline).
Master’s degree is an advantage.
Experience Requirements
Minimum
15 years of engineering experience
in petrochemical and oil & gas projects.
Proven experience in
oil & gas separation systems
.
Minimum
5 years in a Design Engineering Manager or Lead Engineering role
.
Strong EPC project experience.
Dammam, Saudi Arabia; Al Jubail, Saudi Arabia; Riyadh, Saudi Arabia
Location: Indianapolis, Indiana
JOB DESCRIPTION
We built Finni Health with a passion for empowering BCBAs to start their own practice. We are searching for new practice owners in the Indianapolis, IN area who want to join us in democratizing access to autism care.
Indianapolis offers the reach and resources of a major city, along with strong neighborhood communities that value quality care and local relationships. It's a solid place to grow a practice that combines professional independence with real community impact, and the flexibility to support families statewide through remote services.
We recognize that BCBAs have been taken advantage of by clinics for so long, and there needs to be a solution to help them fulfill their passion for ABA. Our vision is that by mixing the best software with world-class providers, we will create an all-in-one solution to support every BCBA who wants to deliver meticulous care to families.
We're seeking a provider in Indianapolis to help them build their behavioral therapy practice. The practice can focus on serving families in the local community or expand to remote clients in other states. As a practice owner, you will work with us to set up your own practice from the ground up and help us set the foundation for empowering all BCBAs nationwide!
Learn more here: https://www.finnihealth.com/providers
What the role entails!
- Collaborate with our team on setting up guidelines, handbooks, and processes for your own practice.
- Communicate with our team on billing and insurance to meet payor requirements and submission deadlines.
- Provide field and virtual supervision for Behavior Technicians.
- Monitor the effectiveness of the treatment approach and modify the program as needed.
- Conduct functional assessments and complete assessment and progress reports accordingly.
- Design and deliver behavior intervention plan implementation, training, and other related in-service programs, including client-specific intervention training to staff and parents.
- Ensure all treatment methodologies are evidence-based and reflect the most recent research findings.
- Trains and supervises clinical staff by monitoring and providing feedback to staff for the direct implementation of ABA interventions
- Collaborate with families in the development of behavior support strategies.
Qualifications
- Master's Degree in Applied Behavioral Analysis, Special Ed, Psychology, or Related Field
- Valid BCBA Certification.
- Applicable licensure to practice within the state hired.
- Minimum three years experience in ABA, with supervisory roles preferred.
- Strong leadership skills.
- Strong oral and written communication skills.
Why work with us?
We solve every problem a BCBA would face when starting a practice, such that BCBAs can pursue their dream without risk.
- You get to change an industry!
- We lead with empathy - families come first.
- We believe in the highest standard of care - we will not overwork or extend your caseload.
- Happy providers are the backbone of healthcare.
- We will invest in & provide an extensive curriculum, continuous training, supervision, & mentorship for teammates to ensure the highest level of clinical treatment is offered to clients.
Benefits:
- 401(k)
- Continuing education credits
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
License/Certification:
- BCBA (Required)
Work Location: Remote
Location: Belgrade
Perplexity is looking for a Search Machine Learning Engineer Intern to help build the next generation of advanced search technologies, with a focus on retrieval and ranking. You will work closely with experienced engineers to improve search quality, experiment with new models, and ship features that directly impact how users search and discover information.
Internship program: 12 - 24 weeks, full-time, part-time, in-person in the Belgrade office.
Responsibilities:
- Contribute to experiments that improve search quality through better models, data usage, and evaluation tools, under the guidance of senior engineers.
- Design and implement components of the search platform and model stack, including retrieval, ranking, and classification models.
- Train evaluating models (including LLM-based approaches) for retrieval, ranking, and classification tasks.
- Support deployment and monitoring of search and ranking models in a scalable and performant way.
- Help build and iterate on RAG pipelines for grounding and answer generation.
- Collaborate with Data, AI, Infrastructure and Product teams to deliver improvements quickly and learn best practices in production ML.
Qualifications:
- Strong foundation in machine learning and statistics, with coursework or projects related to information retrieval, ranking, or recommender systems.
- Experience with Python and common ML frameworks (e.g. PyTorch, TensorFlow, JAX) through academic, open source, or personal projects.
- Familiarity with evaluating model quality using offline metrics and/or A/B testing is a plus, but not required.
- Previous experience (internships, research, or significant projects) working on search, recommendation, or NLP is a plus, but not required.
- Self-driven and curious, with a strong sense of ownership, willingness to learn, and comfort working in a fast-paced environment
- Experience with Rust will be a plus
What we're looking for:
- You’ve built something you’re proud of: Not just a class assignment - we want to see a project you genuinely cared about and took the initiative to build and finish.
- You’re currently enrolled at a Serbian university: Bachelor’s, Master’s, or PhD program or you’re self-taught with a strong passion for software engineering and technology.
- You’re curious, persistent, and self-driven: you take ownership, work through challenges, and follow through on what you start.
- You’re eager to learn and improve: you’re willing to put in the work, develop your skills, and get better every week.
- You’re comfortable working in English: in a collaborative, professional environment.
- You thrive in a high-performance environment: you’re comfortable with high standards, direct feedback, and a fast pace.
- You’re willing to challenge and be challenged: You’re comfortable asking questions, sharing your perspective, and pushing back constructively when it matters.
Location: Belgrade
Perplexity is looking for a Search Machine Learning Engineer Intern to help build the next generation of advanced search technologies, with a focus on retrieval and ranking. You will work closely with experienced engineers to improve search quality, experiment with new models, and ship features that directly impact how users search and discover information.
Internship program: 12 - 24 weeks, full-time, part-time, in-person in the Belgrade office.
Responsibilities:
- Contribute to experiments that improve search quality through better models, data usage, and evaluation tools, under the guidance of senior engineers.
- Design and implement components of the search platform and model stack, including retrieval, ranking, and classification models.
- Train evaluating models (including LLM-based approaches) for retrieval, ranking, and classification tasks.
- Support deployment and monitoring of search and ranking models in a scalable and performant way.
- Help build and iterate on RAG pipelines for grounding and answer generation.
- Collaborate with Data, AI, Infrastructure and Product teams to deliver improvements quickly and learn best practices in production ML.
Qualifications:
- Strong foundation in machine learning and statistics, with coursework or projects related to information retrieval, ranking, or recommender systems.
- Experience with Python and common ML frameworks (e.g. PyTorch, TensorFlow, JAX) through academic, open source, or personal projects.
- Familiarity with evaluating model quality using offline metrics and/or A/B testing is a plus, but not required.
- Previous experience (internships, research, or significant projects) working on search, recommendation, or NLP is a plus, but not required.
- Self-driven and curious, with a strong sense of ownership, willingness to learn, and comfort working in a fast-paced environment
- Experience with Rust will be a plus
What we're looking for:
- You’ve built something you’re proud of: Not just a class assignment - we want to see a project you genuinely cared about and took the initiative to build and finish.
- You’re currently enrolled at a Serbian university: Bachelor’s, Master’s, or PhD program or you’re self-taught with a strong passion for software engineering and technology.
- You’re curious, persistent, and self-driven: you take ownership, work through challenges, and follow through on what you start.
- You’re eager to learn and improve: you’re willing to put in the work, develop your skills, and get better every week.
- You’re comfortable working in English: in a collaborative, professional environment.
- You thrive in a high-performance environment: you’re comfortable with high standards, direct feedback, and a fast pace.
- You’re willing to challenge and be challenged: You’re comfortable asking questions, sharing your perspective, and pushing back constructively when it matters.
Location: Fort Lauderdale, Fl
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: West Palm Beach, Florida Area
Workplace: hybrid
About the Opportunity:
IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses. You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory.
This role balances the thrill of direct, consultative sales with the stability of consistent account management.
In this role, you will:
Drive NRS Product Sales:
Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
Manage an Assigned Route:
Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities.
Open New Retail Doors:
Actively prospect and go door-to-door to expand IDT and NRS presence in your territory.
Onboard & Support Customers:
Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment.
Handle Operations & Inventory:
Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system.
What we are looking for:
Experience:
1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus.
Language:
Bilingual professionals with fluency in both
English and Spanish
are highly preferred to support our diverse customer base.
Mobility:
Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily.
Tech Savvy:
Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment.
Traits:
A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment.
We offer you:
Competitive Base Salary + uncapped commission structure.
Comprehensive mileage and gas reimbursement program.
Paid on-the-job training on both NRS tech products and IDT telecom services.
Excellent benefits package (Medical, Dental, Vision, Life Insurance, 401k with employer match, and PTO).
At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all, support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world.
IDT is listed on the NYSE, employs over 1800 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.
Our National Retail Solutions brand provides a sales management system and POS equipment for small and medium-sized businesses. With the help of NRS, business owners can address a management problem: the product integrates advertising, data analysis, and payment processing.
Company: IDT Corporation / National Retail Solutions (NRS) Location: [Insert Territory/Location] Compensation: Competitive Base Salary + Commissions + Mileage/Gas Reimbursement & Full Benefits
Location: Tampa, Fl 33603
Workplace: hybrid
The Brand Ambassador maintains a close relationship with retailers that sell the company’s retail products. They ensure that each store has the most updated branding, promotions, and training materials. Additionally, the Brand Ambassador ensures that the retailer has all new products, assists with filling applications and manages any type of claims or requests that might come from the retailer’s owners or staff. Brand Ambassadors may open new direct IDT branded stores and sell to unattended retailers, if requested by the Company
You would have the chance to:
Visit retailers on a daily basis
Maintain the POP material placement for all products and distribute new POP material
Collect key information by doing specific surveys for different products
IDT product sales (Hard Cards, Boss Revolution, POS, Merchant Services, Cash Advance, etc)
Fill Financial Service Applications (Money Transfer, Bill Payment, etc.)
Introduce new products to our retailers
Research information about competitors offerings and new products
Create reports with the findings of each day route and analyze data in order to offer recommendations
Educate retailers regarding procedures, selling techniques, and general information about the products or special promotions
Report stores that have low inventory or low balance.
We would prefer to see:
Proven work experience in a relevant role, including as an account manager
Bilingual professionals with fluency in both English and Spanish are preferred
Must be prepared to go door-to-door visiting customers.
Basic computer skills – comfortable using tablet and/or Bluetooth equipment
Ability to communicate, present and influence key stakeholders at all levels
Proven ability to multitask while maintaining sharp attention to detail
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20+ countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!
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УдалённоUnited States & Canada; Based in PST/PDT timezone; Benefits and Perks (US Only) 💖
ГибридSan Francisco; New York City; Benefits and Perks (US Only) 💖
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