Location: Sharjah, United Arab Emirates
PipeCare Group
is looking for an experienc
Mechanical Design Engineer
to join our team.
By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years.
Key Responsibilities:
Design inline inspection tools and robotic systems from concept through detailed design and production release.
Conduct analyses using FEM/CAE tools (including ANSYS) to validate performance, strength, and reliability.
Execute component and material selection based on mechanical performance, environmental conditions, and lifecycle requirements.
Develop complete engineering documentation including manufacturing drawings, assembly drawings, specifications, and technical reports.
Support prototype fabrication, functional testing, qualification, and iterative design improvements.
Define and prepare assembly procedures and maintenance documentation.
Support production startup, root-cause failure analysis, and continuous design optimization.
Ensure compliance with applicable engineering standards, codes, and regulatory requirements.
Qualifications & Technical Skills:
Bachelor’s degree in Mechanical or Mechatronics Engineering.
Minimum 3 years’ experience in mechanical and/or robotic system design using SOLIDWORKS.
Proficient in detailed mechanical design, 2D/3D drawings, BOM preparation, design calculations, computer simulations, validation, and optimization.
Strong experience in ANSYS for structural, thermal, and mechanical analyses.
Experience in the design and analysis of pigging tools, pipeline inspection crawlers, robotic inspection mechanisms, and in-pipe mobility systems is highly desirable.
Strong exposure to design for manufacture (DFM/DFA) and production engineering environments.
Location: ON, United Kingdom
Who We Are
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
The Role
We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale.
You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time.
What You Will Own
The creative standard.
Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first.
The team.
A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste.
The production process.
Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it.
Creator and talent alignment.
You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction.
New client launches.
The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time.
The senior creative voice.
When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team.
What We Are Looking For
You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them.
You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen.
You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run.
You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct.
You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it.
Compensation & Location
$200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
Location: Miami, FL, United States
Who We Are
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
The Role
We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale.
You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time.
What You Will Own
The creative standard.
Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first.
The team.
A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste.
The production process.
Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it.
Creator and talent alignment.
You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction.
New client launches.
The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time.
The senior creative voice.
When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team.
What We Are Looking For
You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them.
You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen.
You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run.
You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct.
You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it.
Compensation & Location
$200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
Location: New York, NY, United States
Who We Are
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
The Role
We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale.
You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time.
What You Will Own
The creative standard.
Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first.
The team.
A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste.
The production process.
Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it.
Creator and talent alignment.
You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction.
New client launches.
The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time.
The senior creative voice.
When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team.
What We Are Looking For
You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them.
You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen.
You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run.
You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct.
You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it.
Compensation & Location
$200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
Location: Multiple Countries
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Our media organization is growing, and strong performance at scale requires more than talented Media Buyers.
We need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows.
The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. You will be responsible for turning a group of capable individuals into a well-run operating unit.
You will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance.
What You'll Own
Build the team operating system
You will establish clear workflows, operating rhythms, standards, and accountability mechanisms for the teams you manage.
You will determine what needs to happen consistently across accounts and build practical systems that make that possible.
Manage team performance
You will lead Team Leads, Media Buyers, and Media Analysts and hold the team accountable for performance, quality, and execution.
You will create a clear feedback loop between individual performance, team performance, and client outcomes.
Improve operational efficiency
You will identify bottlenecks, recurring errors, unnecessary manual work, and gaps in communication.
You will redesign processes and introduce tools, automation, and documentation where they create meaningful improvements.
Manage capacity and resources
You will monitor workload across teams and make recommendations around account allocation, hiring, staffing, and resource requirements.
As client volume changes, you will ensure the organization has the capacity to support it.
Develop leaders
You will coach Team Leads and high-potential Media Buyers and help build the next layer of leadership within the organization.
Who You Are
You are an experienced media leader who has moved beyond managing your own accounts.
You understand that good teams need clear expectations, reliable systems, strong managers, and accountability. You enjoy finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom.
You have strong paid media judgment, but your primary leverage comes from making other people and teams more effective.
You are comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Strong e-commerce experience
Experience managing Media Buyers, Analysts, Team Leads, or similar professionals
Experience building or improving operating processes and team workflows
Strong knowledge of Meta, Google, TikTok, and other paid media platforms
Experience with performance management and team development
Experience managing team capacity and resource allocation
Strong analytical, organizational, and communication skills
Experience in an agency, growth, or high-volume client environment is valuable
Why Join Advantage HQ
This is an opportunity to help build the operating infrastructure behind a rapidly growing media organization.
You will have significant ownership over how teams work, how performance is measured, how capacity is managed, and how we scale without allowing operational complexity to slow us down.
Compensation & Location
$50,000 - $110,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by leading teams, building better operating systems, solving recurring problems, and helping a growing media organization scale, we'd love to hear from you.
Location: Toronto, ON, Canada
Who We Are
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
The Role
We are looking for a Head of Creative Strategy to own and evolve the creative product across our entire client portfolio. This is not a creative director role in the traditional sense. You are the operator behind a performance creative machine, the person who builds the frameworks, installs the best practices, mentors the strategists, and ensures that every format, hook, and concept we put into market is informed by what actually works at scale.
You will sit at the intersection of creative excellence and direct response performance. You understand platform dynamics deeply, you know what makes someone stop scrolling and convert, and you have the leadership range to raise the output of an entire team, from junior strategists to editors to the clients watching it all in real time.
What You Will Own
The creative standard.
Across every client, every format, every platform, you set the bar. That means tracking what's gaining traction on Meta and TikTok before it becomes consensus, translating those signals into SOPs, playbooks, and best practice frameworks the whole team executes against, and ensuring that individual wins compound into repeatable systems. When the industry moves, we move first.
The team.
A group of performance creative strategists owns our day-to-day client accounts. Your job is to make them significantly better: sharper at diagnosing underperformance, more fluent in direct response principles, more confident in owning a creative point of view. You raise the floor and build a culture where creative decisions are grounded in data without killing instinct and taste.
The production process.
Great strategy executed poorly is still a loss. Working directly with our lead editor, you will build the standards, workflows, and SOPs that make our production team as systematic and high-output as the strategy behind it.
Creator and talent alignment.
You will work closely with our head of talent to ensure creative strategy and creator process are fully in sync; so that what we brief, what creators produce, and what we run as paid media are pulling in the same direction.
New client launches.
The first 30 days with a new client either build momentum or create debt. You will own the creative side of onboarding – building the frameworks that find early wins fast and turn the first month into proof of concept, not ramp-up time.
The senior creative voice.
When a founder or CMO needs to understand why their creative is underperforming and exactly what to do about it, you are the person in the room. You present creative strategy with conviction, give hard feedback without losing confidence, and make clients feel like the smartest person on creative just joined their team.
What We Are Looking For
You have spent 7+ years in performance creative, the majority of it at an agency managing a large portfolio of clients simultaneously. You know what it means to context-switch fast – from a DTC skincare brand to a fitness app to a consumer tech launch – without losing the thread on any of them.
You have driven revenue, not just creative output. The work you've led has a measurable downstream effect on conversion rates, on cost per acquisition, on the growth trajectory of the brands you've worked on. You can point to it specifically and explain exactly what you did to make it happen.
You are genuinely fluent in direct response creative. You understand what drives thumb-stop, what kills conversion, how to diagnose a hook that isn't landing, and when to kill a concept versus iterate on it. You have strong opinions about what makes an ad work on Meta versus TikTok and you can back them up with data from accounts you've actually run.
You have built people, not just campaigns. You know how to develop a junior strategist, challenge a senior one, and run a team that owns live client accounts under real performance pressure. You raise the bar without creating chaos, and you build cultures where creative decisions are grounded in evidence without draining the room of instinct.
You have operated at volume and thrived. You are someone who has kept quality high, clients confident, and teams aligned while juggling more than most people think is possible — and you have the results to show for it.
Compensation & Location
$200,000 - $450,000 USD total annual compensation, including base salary, performance bonus, and equity
Fully remote - we have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best
Location: Rio de Janeiro, Brazil
About Advantage HQ
Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands.
We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system.
Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth.
We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle.
The Opportunity
Our media organization is growing, and strong performance at scale requires more than talented Media Buyers.
We need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows.
The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. You will be responsible for turning a group of capable individuals into a well-run operating unit.
You will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance.
What You'll Own
Build the team operating system
You will establish clear workflows, operating rhythms, standards, and accountability mechanisms for the teams you manage.
You will determine what needs to happen consistently across accounts and build practical systems that make that possible.
Manage team performance
You will lead Team Leads, Media Buyers, and Media Analysts and hold the team accountable for performance, quality, and execution.
You will create a clear feedback loop between individual performance, team performance, and client outcomes.
Improve operational efficiency
You will identify bottlenecks, recurring errors, unnecessary manual work, and gaps in communication.
You will redesign processes and introduce tools, automation, and documentation where they create meaningful improvements.
Manage capacity and resources
You will monitor workload across teams and make recommendations around account allocation, hiring, staffing, and resource requirements.
As client volume changes, you will ensure the organization has the capacity to support it.
Develop leaders
You will coach Team Leads and high-potential Media Buyers and help build the next layer of leadership within the organization.
Who You Are
You are an experienced media leader who has moved beyond managing your own accounts.
You understand that good teams need clear expectations, reliable systems, strong managers, and accountability. You enjoy finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom.
You have strong paid media judgment, but your primary leverage comes from making other people and teams more effective.
You are comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions.
Experience We Value
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Strong e-commerce experience
Experience managing Media Buyers, Analysts, Team Leads, or similar professionals
Experience building or improving operating processes and team workflows
Strong knowledge of Meta, Google, TikTok, and other paid media platforms
Experience with performance management and team development
Experience managing team capacity and resource allocation
Strong analytical, organizational, and communication skills
Experience in an agency, growth, or high-volume client environment is valuable
Why Join Advantage HQ
This is an opportunity to help build the operating infrastructure behind a rapidly growing media organization.
You will have significant ownership over how teams work, how performance is measured, how capacity is managed, and how we scale without allowing operational complexity to slow us down.
Compensation & Location
$50,000 - $110,000 USD total annual compensation, including base salary, performance bonus, and equity.
Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best.
We are open to candidates globally.
We care far more about ownership, judgment, and execution than geography.
If you're excited by leading teams, building better operating systems, solving recurring problems, and helping a growing media organization scale, we'd love to hear from you.
Location: Arlington, VA, United States
Job Title
Cyber Virtualization Engineer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Arlington, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
SITE 525 is seeking a highly skilled
Cyber
Virtualization Engineer
to support the development and sustainment of advanced cyber training environments. This role involves hands-on engineering of secure, scalable, and AI-enabled virtual ranges that emulate realistic, adversarial network conditions across IT and OT domains. These environments are used for cyber mission rehearsals, red/blue/gray team operations, and full-spectrum cybersecurity exercises. Must be willing to travel up to 25%. Responsible for designing, deploying, and maintaining advanced virtualized training environments that replicate realistic, large-scale, and adversarial network conditions. This position focuses on engineering and integrating dynamic, hypervisor-driven platforms and virtualization technologies to support cyber mission rehearsals, red/blue/gray team operations, and full-spectrum training exercises.
Key Duties
Engineer and implement scalable virtualized environments leveraging hypervisors (KVM, VMware, Hyper-V), virtual machines, containers, and software-defined networking across hybrid, edge, and cloud infrastructures.
Implement and manage virtualization stacks including private cloud platforms, hypervisor clusters, and orchestration frameworks for large-scale, multi-tenant environments.
Develop automation and orchestration tooling for provisioning, snapshotting, and lifecycle management of virtualized assets using Infrastructure-as-Code and CI/CD pipelines.
Integrate advanced traffic simulation capabilities (burst, steady-state, geo-distributed, AI/ML-driven) to emulate realistic user and system behaviors within virtual ranges.
Build and maintain frameworks and tooling for user and NPC emulation across virtualized environments to enhance operational realism, including threat emulation and defensive toolsets for network monitoring, incident detection, and response.
Implement observability pipelines for performance monitoring, traffic replay, autoscaling validation, and centralized logging in production-grade virtual infrastructures.
Administer and secure hypervisor platforms and virtual networking components, ensuring isolation, resiliency, and compliance for mission-critical environments.
Manage network and server infrastructure including Active Directory, identity management systems, and virtualized security controls.
Integrate third-party virtualization and orchestration tools to improve fidelity and scalability of training environments.
Support exercise operations including setup, execution, troubleshooting, and real-time scenario management for White Cell operations.
Collaborate with technical working groups and stakeholders to validate and enhance virtualization strategies for cyber training environments.
Apply knowledge of OT systems (SCADA, ICS, PLCs, IoT/IIoT) within virtualized contexts for realistic emulation.
Relevant Technologies & Tools:
Virtualization & Hypervisors:
VMware ESXi/vSphere, KVM/QEMU, Microsoft Hyper-V, Proxmox, OpenStack
Virtual Infrastructure Management:
VM lifecycle management, snapshotting, cloning, orchestration frameworks
Cloud & Containerization:
Private cloud platforms, AWS, Azure, Kubernetes (K8s), Docker, Podman, hybrid and edge deployments
Networking & SDN:
Virtual switches (vSwitch, vDS), software-defined networking, network segmentation, VPNs, dynamic Network-as-Code tools
Automation & IaC:
Infrastructure-as-Code (Terraform, Ansible, Packer,
Helm, Nomad
), CI/CD integration for infrastructure
Performance & Observability:
Metrics collection, centralized logging, traffic replay, load simulation, autoscaling validation
Security in Virtualized Environments:
Identity management, Active Directory (GPOs, tiered admin scripts), secure isolation of virtual ranges
Cyber Range Engineering:
Virtualized cyber training environments, adversarial network simulation, AI/ML-driven traffic emulation
Traffic Simulation & User Emulation:
Lariat, CMU GHOSTS, MITRE Caldera, Red Canary, Atomic Red Team, TRex, BreakingPoint, Locust, k6, custom Python/TypeScript scripts, AI-enabled agents
Compliance & Assurance:
NIST 800-series, ISO 27001, FedRAMP, CUI-compliant controls
Monitoring & Control Interfaces:
Custom dashboards for exercise operations, centralized scenario orchestration
Requirements
Bachelor’s or Master’s degree in Cybersecurity, Computer Engineering, or related field.
5+ years of experience in cyber engineering, network operations, or cyber range development.
Top Secret security clearance.
Proficiency in virtualization, containerization, and cloud technologies.
Experience with offensive and defensive cybersecurity tools and frameworks.
Familiarity with AI/ML integration in cyber environments.
Strong scripting and automation skills (e.g., Python, Bash, PowerShell).
Experience with infrastructure-as-code tools (e.g., Terraform, Ansible).
Knowledge of OT systems and protocols.
Security certifications (e.g., CISSP, CEH, OSCP) are a plus.
Compensation
Competitive Hourly Pay
Benefits
Questions?
Please reach out to
lolney@idsinternational.com
for additional questions or information.
Location: Edinburgh, IN, United States
Program Manager
About SITE 525
SITE 525 is at the forefront of delivering cutting-edge training solutions for information maneuver specialists. Our mission is to empower the warfighter with realistic, high-fidelity training environments that simulate the challenges of modern information warfare.
SITE 525 is seeking a Program Manager for the Cybertropolis Technology Environment Platform (CTEP) contract. The CTEP provides a one-of-a-kind platform for DoD and Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners to conduct training or Research, Development, Testing & Experimentation (RDT&E) in a wide variety of emerging technology areas, but primarily related to cyberspace and cyber-electromagnetic (CEMA) operations. The CTEP Project Manager will oversee and provide CTEP customer support for cyber testing and training events and exercises, including gathering and implementing event requirements.
This position is located in Edinburgh, Indiana on Camp Atterbury and is contingent upon award.
Responsibilities
Perform overall management of the Contractor effort, including directing all contractor/subcontractor personnel and performance reporting.
Conduct tours and briefings for senior state and national-level leaders.
Represent the Program at various national level working groups and planning conferences.
Conduct high-level engagements at the Joint Staff, Department of Army, National Guard Bureau and Office of the Secretary of Defense (OSD) levels.
Required Qualifications
Certified Project Management Professional (PMP), Certified Program Management Professional (PgMP), or Level III Program Management Certification from the Defense Acquisition University.
Documented experience of at least five years’ in Project/Program Manager position managing project budgets and procurement in excess of $5 Million dollars per program.
Minimum 10 years’ experience within the last 20 years in Program Management or senior level DoD experience:
Military field grade officer or above or a senior Non-Commissioned Officer of rank E-8 or above
DoD civilian of paygrade GS13 or higher
Defense Industry Civilian professional with at least 10 years of experience working with Senior level DoD personnel
Program Manager candidate must have at least one year of experience managing one of the following programs:
Information Technology Program
Operational Technology Program
Information Assurance Program
Cyber Training Program
Cyber Testing Program
Cyber Range Program
OR a Technology-oriented Program related to one of the above
Master’s degree required.
Proficient in Microsoft Office.
Current ACTIVE TS/SCI Clearance.
Possess a valid motor vehicle operator’s license and GSA vehicle license.
Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status, and any other characteristic protected by federal, state, and local law.
If you require an accommodation to apply for a position with the company please email accommodation@idsinternational.com.
Location: Central Europe; Portugal; Germany; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
As an Account Executive EMEA/MENA, you will be responsible for the growth of our enterprise accounts in the region, ensuring all key metrics are delivered. With identified accounts, you will ensure revenue growth, customer success, and long-term customer partnership. In addition, you will provide direction and recommendations to the extended territory team and leadership to increase the region's efficiencies, structure, and strategy, ensuring individual and group success.
YOU WILL BE ACCOUNTABLE FOR EXCELLENCE TO:
- Own the full sales cycle from prospecting and qualification through trial, negotiation, closing, and handover.
- Consistently achieve and exceed new business targets.
- Build and manage a healthy pipeline through self-generated opportunities.
- Develop territory strategy and specific account plans, expand install base and acquire net new customers, create and execute demand generation plans within a territory, and be accountable for all aspects of taking down the number as if you genuinely owned SplitMetrics.
- Create a strong partnership with BDR, Marketing, Solutions, Product, Customer Success, Leadership and Legal to win strategic accounts.
- Leverage internal and external tools to maximize customer information – Maximize success with a world-class SaaS toolkit (access to Gong, Hubspot, Linkedin Sales Navigator, AppMagic), and provide feedback on products regarding customers' issues and competitive trends.
- Represent the company at industry events and conferences, building relationships and generating new business opportunities.
- Maintain strong deal hygiene, forecasting accuracy, and CRM discipline.
- Take ownership of performance, continuously improve sales skills, and actively seek and apply coaching and feedback.
ABOUT YOU:
We want to meet individuals passionate about the mobile marketing world, who have experience working with app publishers, agencies and brands and have a track record in owning large multi-year deals from end to end.
- 3+ years of experience in sales roles, with a strong track record in mobile marketing or advertising technology.
- A genuine passion for closing the deals with a ruthless focus on a customer.
- Proven ability to sell complex SaaS solutions to multiple stakeholders and senior decision-makers.
- A systematic approach in sales (MEDDIC).
- Strong experience in outbound prospecting and pipeline generation.
- A commitment to being an adviser and business development partner for a customer.
- A consultative selling mindset - able to challenge customer thinking, uncover underlying business needs, and position solutions based on value and business impact.
- Highly accountable, proactive, and results-oriented, with a strong sense of ownership.
- Excellent written and verbal communication skills.
- Curious, creative thinker, and open-minded character with a passion for challenges.
- Strong understanding of the mobile marketing, app growth, and advertising ecosystem, with a genuine curiosity to continuously follow industry trends, market shifts, competitors, and emerging technologies.
- Fluent English.
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Gurugram, Haryana, India
NEOLYTIX
Senior Manager, AR RCM
Operations | Accounts Receivable | Gurugram
DEPARTMENT
Operations, RCM
EXPERIENCE
15+ Years
LOCATION
Gurugram (Onsite)
SHIFT
US Shift
REPORTS INTO
CEO & COO
⚠ US Shift: This role operates on a US-aligned shift, onsite at our Gurugram delivery centre. Consistent availability during US business hours is non-negotiable. Apply only if you can commit to this fully.
⚠ Non-Negotiable: A minimum of 15 years of hands-on US healthcare AR and RCM experience is required. Profiles without this depth of domain experience will not be considered regardless of seniority or education.
About the Role
Neolytix is a US-headquartered healthcare managed services organization serving 270+ provider organizations across the United States, with delivery operations in Gurugram, Manila, and Chicago. Our RCM practice runs medical coding, charge entry, payment posting, and AR and denials management for physician groups and health systems across multiple specialties and payer environments.
The Senior Manager, AR RCM is the most senior AR delivery leader in the India operations. Reporting directly to the CEO and COO, this role carries full accountability for AR performance across the Neolytix client portfolio: net collection rates, AR aging, denial resolution, follow-up compliance, and the teams that execute this work every day.
This is not a monitoring role and not a reporting role. You own the outcome. If AR aging is trending in the wrong direction, you know why before leadership asks. If a client's net collection rate is below benchmark, you have a recovery plan before the QBR. You lead a multi-tier AR team, hold SLAs before they breach, and bring strategic clarity to the CEO and COO on the financial health of every account. If that describes the way you have built your career, this role is built for you.
Key Responsibilities
1. AR Delivery Ownership & SLA Accountability
Own end-to-end AR performance across the full Neolytix client portfolio: follow-up compliance, AR aging distribution, denial resolution timelines, and net collection rates.
Define and enforce SLA commitments by account: touch cadences, AR aging thresholds, payer follow-up windows, and escalation timelines.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, and monthly executive reporting to the CEO and COO.
Serve as the senior escalation authority for all AR delivery issues, with direct accountability for resolution and root-cause documentation.
2. Revenue & Financial Performance
Own the financial metrics that matter: net collection rate, AR aging distribution (including AR >90), first-pass yield, denial rate, cost to collect, and payment variance.
Identify revenue optimization opportunities within the existing portfolio: payer mix trends, underpayment patterns, denial root causes, and write-off risk.
Present financial performance analysis and recovery plans to the CEO and COO with clarity and conviction. You do not describe the chart; you explain what it means and what you are doing about it.
3. Denial Management & Payer Strategy
Own the denial management function end to end: root cause categorization, appeal workflows, payer-specific escalation protocols, and first-pass improvement plans.
Stay current on payer policy changes, CMS billing updates, and coding guideline shifts that affect denial rates and collection timelines.
Develop payer-specific follow-up strategies and embed them into team workflows and SOPs.
4. Team Leadership & Talent Development
Lead a multi-tier AR team: Team Leads, Senior Associates, and Associates across the AR and denials function.
Own performance management, succession planning, and high-potential identification for the AR org.
Partner with Talent Management on hiring, onboarding, and retention of AR talent, including calibrating role requirements for the team as it scales.
Build a performance culture grounded in accountability, data fluency, and continuous improvement.
5. Client Engagement & Retention
Act as the senior operational partner for strategic AR accounts, maintaining relationships at the decision-maker level.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion conversations.
Surface delivery risks proactively and communicate resolution plans to clients before issues escalate.
6. Process Excellence & Compliance
Own SOPs for all AR workflows: initial follow-up, denial management, appeals, escalation, and write-off protocols.
Ensure operations remain compliant with HIPAA, CMS billing requirements, and payer-specific compliance standards.
Drive continuous improvement across AR workflows using structured problem-solving and root-cause analysis.
What You Bring
Must-Have
15 or more years of US healthcare AR and RCM experience, with senior leadership accountability over large multi-specialty AR portfolios.
Mastery of AR financial metrics: net collection rate, AR aging distribution, denial rate, first-pass yield, cost to collect. You can explain what moves each one and defend your analysis when challenged.
Deep denial management expertise: root cause categorization, payer-specific appeal strategies, and a track record of improving first-pass rates.
Experience leading multi-tier AR teams of 50 or more FTEs, including Team Leads and supervisors.
Commercial payer experience across BCBS, Aetna, Cigna, UHC, and regional payers, alongside Medicare and Medicaid.
Multi-specialty billing exposure: physician groups, hospital systems, or both.
Excellent client-facing communication: comfortable presenting to C-suite clients and internal senior leadership with equal confidence.
Commitment to the US shift, onsite in Gurugram.
Strong Preference
Prior experience in a BPO, MSO, or KPO environment delivering AR services for US healthcare clients, not in-house captive only.
Exposure to multiple billing and EHR platforms: AdvancedMD, Athenahealth, Epic, Kareo, Centricity, or similar.
Track record of building or restructuring an AR team and improving performance metrics within 12 months.
Power BI or advanced Excel for AR performance tracking and executive reporting.
Nice-to-Have
MBA or postgraduate degree in healthcare administration, business, or a related discipline.
Six Sigma Green Belt or equivalent process improvement methodology applied to an AR workflow.
CPAT (Certified Patient Account Technician) or equivalent AR or RCM certification.
Experience across multi-geography delivery: India and Philippines operating in parallel.
Who You Are
You treat AR aging as a story, not a spreadsheet. You know what each band means for revenue risk and you communicate it that way to leadership.
You hold SLAs before clients ask about them. Reactive escalation management is not something you do.
You can tell the CEO what a number means, not just what it is. Your analysis ends with a so-what and a plan, not a chart.
You hold your team to a high standard without losing them. Accountability and development are not in tension in the way you lead.
You see denial patterns before they become denial trends. Root cause is where you start, not where you finish.
Eligibility Criteria
Education: Graduate degree mandatory. Postgraduate degree (MBA or equivalent) preferred.
Experience: 15 or more years in US healthcare AR and RCM. Non-negotiable.
Communication: Excellent spoken and written English. You will present to the CEO and COO regularly and manage senior client relationships. Communication below this standard will not progress.
Shift: US-aligned shift, onsite in Gurugram. This is firm. Apply only if you can commit to this consistently.
Notice Period: 30 to 45 days preferred. Up to 60 days considered for the right profile.
Performance Expectations (KPIs)
In the first 12 months:
Net collection rate: sustained at or above agreed client benchmarks across the managed portfolio.
AR >90 days: percentage trending down or held within client SLA thresholds.
Denial rate and first-pass yield: measurable improvement within 90 days on priority accounts.
SLA achievement: 95% or above on committed follow-up and resolution timelines across the portfolio.
Client retention: no unplanned exits attributable to AR delivery performance.
Team performance: productivity and quality metrics for the AR team within benchmark, with clear improvement plans for underperforming sub-teams.
Executive reporting: weekly and monthly dashboards delivered accurately and on time, with actionable narratives, no follow-up questions from the COO needed.
Hiring Process
Stage 1: Talent Management screening and profile review. AR domain depth and tenure verified at this stage.
Stage 2: Functional interview with the COO covering AR delivery depth, financial metric fluency, denial management approach, and team leadership track record.
Stage 3: Conversation with the CEO covering strategic fit, client philosophy, and leadership approach.
Stage 4: Reference checks and offer.
Why Join Neolytix
Senior Leadership, Real Scope
Own AR delivery for 270+ US provider organizations. This is not a slice of a portfolio. It is the entire function, reporting directly to the CEO and COO.
Strategic Visibility
Direct access to and regular engagement with senior leadership. Your analysis and judgment directly inform how the business runs and grows.
Build, Not Just Run
Significant opportunity to shape how the AR function scales: team structure, process standards, tooling, and performance frameworks.
Competitive Package
Compensation benchmarked to senior RCM leadership in Delhi NCR, with performance-linked incentives tied to portfolio outcomes.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate Director - RCM
RCM | Credentialing | India Delivery Leadership
DEPARTMENT
Operations
EXPERIENCE
16–20 Years
LOCATION
Gurugram (Onsite)
REPORTS INTO
CEO & COO
About the Role
The Associate Director, RCM Operations is Neolytix's senior-most delivery leader in India, accountable for the end-to-end performance of our RCM and Credentialing service lines. This is not a monitoring role. The AD owns the outcome: SLAs, quality, client satisfaction, team capability, and the P&L that sits behind every engagement.
Reporting to the COO and CEO, this seat carries direct authority over Operations Managers, Team Leads, and front-line specialists across both service lines. You will be the primary escalation authority for all delivery issues, the senior client-facing voice for operational matters, and the architect of how Neolytix's India delivery function scales.
If you have spent your career running large healthcare operations at a high standard, know what great RCM and Credentialing delivery looks like from the floor up, and are ready to own both the number and the team, this is the role.
Key Responsibilities
1. Delivery & SLA Ownership
Own end-to-end SLA performance across RCM sub-functions: AR follow-up, billing, payment posting, charge posting, and denial management.
Own Credentialing operations in full: provider enrollment, re-credentialing, CAQH maintenance, expirable tracking, and payer-specific workflows.
Drive the operating cadence: daily floor reviews, weekly performance dashboards, monthly COO reporting, and escalation resolution.
Serve as the senior escalation authority for all delivery issues across both service lines, with direct accountability for resolution timelines.
2. Capacity Planning & P&L
Own the India delivery P&L for RCM and Credentialing, managing cost-to-serve, billing realization, and margin targets.
Lead headcount planning, capacity modeling, and resource allocation aligned to client volume commitments and pipeline.
Partner with the COO on ramp-up plans for new client onboardings, covering hiring, training, and floor-readiness timelines.
3. Client Engagement & Retention
Act as the senior operational partner for key clients, building trusted and long-term relationships with client-side stakeholders.
Lead and contribute to Quarterly Business Reviews, performance reporting, and service expansion discussions.
Proactively surface delivery risks, drive resolution, and communicate transparently with client stakeholders before issues escalate.
4. People Leadership & Talent Development
Lead, coach, and develop a multi-tier team: Operations Managers, Team Leads, and front-line specialists across RCM and Credentialing.
Own succession planning, performance management cycles, and high-potential identification for the ops org.
Partner with Talent Management on hiring, onboarding, and retention strategies for RCM and Credentialing talent.
Build a performance culture grounded in accountability, continuous feedback, and professional growth.
5. Process Excellence & Technology
Drive continuous improvement across both service lines using structured problem-solving approaches.
Champion automation and technology adoption to improve throughput, reduce error rates, and lower cost-to-serve.
Own SOPs, process documentation, and audit readiness across RCM and Credentialing workflows.
Collaborate with analytics and technology teams to build performance visibility and reporting infrastructure.
6. Governance & Compliance
Ensure all operations remain compliant with HIPAA, CMS guidelines, and payer-specific requirements.
Own internal QA frameworks, audit processes, and remediation planning for both service lines.
Maintain documentation standards and escalation protocols that support SSAE-18 and SOC 2 readiness.
What You Bring
Must-Have
Full-time MBA / PGDM or equivalent postgraduate degree.
16 to 20 years in US healthcare revenue cycle management, with at least 5 years in a senior leadership role heading multi-functional delivery teams of 100+ FTEs.
Demonstrated experience leading Credentialing operations at scale: provider enrollment, re-credentialing, CAQH, and payer contracting workflows.
Strong command of RCM workflows across the full cycle: AR follow-up, billing, payment posting, charge posting, and denial management.
Prior experience in a BPO, MSO, or KPO environment serving US healthcare providers.
Proven P&L ownership: cost-to-serve management, headcount planning, and capacity modeling in a delivery environment.
Ability to build and read operational dashboards, interpret KPIs, and drive decisions from data.
Excellent communication with the ability to engage C-suite clients and internal leadership with equal fluency.
Strong Preference
Experience managing multi-geography delivery operations spanning India and Philippines.
Familiarity with PM and EHR platforms: AdvancedMD, Athenahealth, Kareo, Epic, or Centricity.
Track record of leading go-live transitions and new client onboarding at scale.
Nice-to-Have
Six Sigma or Lean certification.
Exposure to AI-assisted workflows or automation tools within RCM environments.
Experience in SSAE-18 / SOC 2 compliance environments.
Eligibility Criteria
Education: Full-time Postgraduate degree (MBA / PGDM or equivalent) mandatory. Part-time, correspondence, or distance-learning qualifications are not accepted.
Communication: Excellent spoken and written English. Confident in client-facing calls, COO-level reporting, and written communication with US-based stakeholders.
Work Mode: Onsite, Gurugram, 5 days a week. This is a floor-level leadership role; physical presence is required.
Notice Period: Candidates available within 30 to 45 days preferred. Extensions considered for the right profile.
Performance Expectations (KPIs)
The AD, Operations will be measured on the following within the first 12 months:
SLA achievement rate across RCM and Credentialing: 95%+ sustained over rolling 90 days.
Net collection rate and AR days for RCM accounts under management, trending toward agreed benchmarks.
Credentialing cycle time: first-pass provider enrollment within payer-committed timelines, zero expirable lapses.
Client retention and satisfaction: no unplanned exits attributable to delivery performance.
Team attrition (operations): managed within business continuity thresholds.
Delivery margin: cost-to-serve within budget and P&L targets for both service lines.
Audit and QA coverage: internal quality audits completed on schedule with remediation tracked to closure.
Hiring Process
Stage 1: Talent Management screening and profile review.
Stage 2: Functional interview with COO covering delivery depth, P&L accountability, multi-LOB scope, and leadership approach.
Stage 3: Leadership interview with CEO covering strategic fit, client philosophy, and team-building track record.
Stage 4: Reference checks and offer.
Why Join Neolytix
High-Trust Ownership
Own the full delivery function with direct access to the COO and CEO. No layers between your decisions and their impact.
Scale & Scope
Lead delivery across RCM and Credentialing for 270+ US provider organizations across hospital systems, group practices, and specialty clinics.
Build What You Run
Greenfield opportunity to standardize, automate, and shape how operations scales at Neolytix, including technology adoption and team structure.
Competitive Package
Compensation benchmarked to senior ops leadership in Delhi NCR, with performance incentives linked to delivery outcomes and margin targets.
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Chicago, IL, United States
Healthcare Operations Coordinator
Neolytix | Chicago, IL (On-site) | Full-Time
About Neolytix
Neolytix is a healthcare management services organization supporting 270+ provider groups across revenue cycle management, credentialing & enrollment, patient access, and payer analytics. Our Chicago office is the US hub of a global delivery team spanning three countries.
The Role
You’ll be the operational backbone of our Chicago office — coordinating across provider enrollment, payer relations, and client service while keeping the day-to-day running smoothly. This is a high-touch role where you’ll work directly with company leadership and clients, so strong communication and a bias toward getting things done matter more than any single technical skill.
What You’ll Do
Support provider enrollment and credentialing workflows, including follow-ups with payers, tracking application status, and resolving issues to keep timelines on track.
Assist with payer contract communications — drafting correspondence, organizing documentation, and coordinating between internal teams and payer contacts.
Serve as a point of contact for local clients, including scheduling check-ins, preparing meeting materials, and occasionally visiting client sites in the Chicagoland area.
Handle office operations for our Chicago location: supplies, scheduling, travel coordination, expense tracking, employee coordination for US-based staff, and support for marketing events and industry conferences.
Maintain organized records across enrollment cases, payer interactions, and client communications so nothing falls through the cracks.
Prepare basic reports and dashboards to support team visibility into operational workflows (Power BI experience a plus; we’ll invest in building your skills here).
What We’re Looking For
Bachelor’s degree in business, healthcare administration, or a related field (MBA a plus).
1–3 years of experience in operations, client services, or administrative coordination — healthcare industry exposure preferred but not required.
Strong written and verbal communication skills; bilingual English/Spanish is a significant plus.
Comfort working across multiple workstreams simultaneously in a small-team environment.
Proficiency in Microsoft Office; familiarity with Power BI or other reporting tools is a bonus.
Reliable, self-directed, and comfortable operating with minimal supervision.
What We Offer
Competitive hourly compensation commensurate with experience.
Direct mentorship from senior leadership across healthcare operations, payer strategy, and analytics.
A clear growth path — this role is designed to deepen into payer analytics and client strategy as you develop.
A small, high-impact team where your contributions are visible from day one
Location: Gurugram, Haryana, India
NEOLYTIX
Associate / Sr Associate – AR (RCM)
Accounts Receivable & Denials · US Healthcare
LEVEL
Associate / Sr Associate
EXPERIENCE
1+ Yr / 3–4 Yrs
LOCATION
Gurugram (Onsite)
SHIFT
Night (US Hours)
Two openings, one team —
Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About the Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system.
Analyze EOBs/ERAs, identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate.
Meet daily productivity and quality targets (claims worked, resolution rate, call quality).
Maintain HIPAA-compliant handling of PHI at all times.
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn.
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery.
Support the TL on quality — spot-check documentation, coach new associates on payer-specific nuances.
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work.
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules.
Experience on practice-management / EHR platforms — Epic, AdvancedMD, or Athena Health preferred; similar platforms considered.
Preferred
Multi-specialty physician-group experience.
Exposure to both government (Medicare/Medicaid) and commercial payers.
Eligibility Criteria
Education:
Bachelor’s degree (any discipline) is mandatory and must be completed — candidates currently pursuing a degree, or with an incomplete/dropped graduation, are not eligible.
Communication:
Voice-facing role — excellent spoken English with a clear, neutral accent and confident US payer-call handling, plus good written English for accurate documentation.
Work mode & shift:
Onsite at Gurugram, 5 days a week, on a fixed night (US-hours) shift — reliable attendance, punctuality, and roster adherence are essential.
Systems:
Comfortable working in billing/EHR platforms and MS Office; good computer proficiency and clear note-writing.
Notice period:
Immediate joiners or candidates on short notice strongly preferred.
Performance Expectations
You will be measured on clear, role-specific metrics:
Claims worked per day (productivity target).
Resolution / collection rate on assigned buckets.
Call and documentation quality score (from QA audits).
Aged-AR (90+/120+) reduction and denial-overturn rate (Sr Associate).
Hiring Process
HR Screening
2 Technical Interviews
Assessment Round
HR discussion (fitment, shift, salary).
Why Join Neolytix
US Healthcare Depth
Live US provider accounts across 270+ client organizations — real RCM, not a training bench.
Clear Growth Path
Associate → Sr Associate → QA / SME / TL → AM: progression tied to performance.
Multi-Platform Exposure
Hands-on across Epic, AdvancedMD, AthenaHealth, and more — skills that travel.
Stable, Growing MSO
A fast-growing US-headquartered organization with centres in Chicago, Gurugram, and Manila.
headMiami, FL, United States
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