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Location: Canada; Remote Workplace: remote About Welo Life Sciences    Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.  welolifesciences.com We are currently seeking experienced and highly skilled English to Canadian French linguists to join our dynamic Life Sciences program specializing in Pharmacovigilance. This is an exciting opportunity to work on vital medical and clinical content, contributing to global health and safety initiatives. In this role, you will play a critical part in ensuring the accurate and timely delivery of translations under tight deadlines. Many assignments are time-sensitive, requiring quick turnarounds to meet client expectations while maintaining the highest standards of quality. Join our global team and help us make a difference in global health by delivering high-quality translations that support critical medical research and patient safety. Key Details About the Role Translate documents from English (US) to French (Canada) , with a focus on pharmacovigilance content. Perform Translation, Copy Editing (CE), and Machine Translation Post Editing (MTPE) tasks as required, ensuring high-quality standards and consistency. Translate specialized medical and pharmaceutical content, including Product Monographs, Clinical Study Documents, and Medical Information Letters. Adhere to tight deadlines, especially for projects received during EU close-of-business hours, with delivery required for early morning. Work within the client-provided XTM and Phrase (Memsource) CAT tools (licenses will be provided). Maintain professionalism, responsiveness, and reliability to meet client expectations and ensure timely delivery of assignments. Requirements Proven experience in medical and pharmaceutical translation, particularly for pharmaceutical companies or life sciences translation agencies in Quebec or Canada. Specific expertise in translating Product Monographs and Medical Information Letters. Bachelor’s degree in translation or a bachelor’s degree in science (e.g., pharmacology, biology, biochemistry) combined with a translation degree from a Quebec or Canadian university. Membership in a Professional Order (e.g., OTTIAQ) is highly preferred. Fluency in English (source language) and native-level proficiency in French (Canada) (target language). Availability during US time zone business hours (location can be any country). Strong attention to detail, consistency, and commitment to meeting deadlines under time-sensitive conditions. Familiarity with CAT tools, specifically XTM and Phrase (Memsource) (training provided if necessary). Ability to handle sensitive and technical content with confidentiality and precision. Bonus if You Have Experience working with high-volume, time-critical translation projects. Strong background in pharmacovigilance, medical, or pharmaceutical content. Previous experience working in collaborative environments with strict client guidelines. Positive track record of professionalism and reliability in previous roles. Before Applying Please note there will be an assessment as part of our onboarding and quality procedure, please only apply if you're willing to complete our assessment.   Please ensure your latest English CV accurately reflects your Life Sciences and Medical translation experience, including years of experience specifically in Life Sciences, the document types you’ve translated, CAT tool you've used, and relevant details also your contact information (email AND phone number).   Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global   We look forward to receiving your application!   Job Reference: #LI-JC1

Location: Remote - European Region Workplace: hybrid CryptoProcessing by Coinspaid is a stablecoins payment provider helping businesses accept digital assets and convert it to fiat. With over 11 years of industry experience, CryptoProcessing connects businesses to crypto users and makes transactions as simple as pressing a button. Today, our team includes 110+ professionals working remotely across multiple countries. We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams. A hands-on strategic role for someone who wants to launch and scale a new B2B product in crypto, blockchain, payments, and fintech. This role combines commercial strategy, business development, and product thinking from market validation and go-to-market planning to B2B sales, client acquisition, and revenue growth. You will work closely with Product, Engineering, Sales, Bizdev, and other teams to turn market opportunities into a scalable product line. The role key success factors: Successful launch of the new product. Clear commercial strategy and validated product-market fit. Strong B2B pipeline with first clients, partners, or pilots. Effective conversion of client feedback into product improvements. Measurable impact on revenue, adoption, and business growth. Must-Have Criteria A candidate is considered relevant if they have: Experience in fintech, crypto, blockchain, payments, or digital assets; Experience working with B2B products; Understanding of the B2B sales cycle: lead generation, discovery, pitching, negotiations, and closing; Participation in the launch of a new product, area, or market entry; Ability to translate client requirements into product requirements; Understanding of revenue, pricing, pipeline, conversion, and product-market fit.   Responsibilities: Own the launch of a new product in the company’s product portfolio. Define commercial strategy, target segments, value proposition, and go-to-market plan. Identify and validate B2B customer needs, market opportunities, and use cases. Be prepared to discuss product functionality and priorities Resolve blockers and dependencies on other departments Translate market feedback and client requests into product requirements and roadmap priorities. Work closely with the Product team on MVP launch, feature prioritization, and product improvements. Prepare commercial proposals, pitch materials, business cases, and sales enablement materials. Track key business metrics: pipeline, conversion, revenue potential, product adoption, and client feedback. Develop relationships with clients, partners, fintech companies, crypto businesses, payment providers, and institutional players. Requirements: Why join CryptoProcessing by Coinspaid You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact. At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so. We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work. Flexible Benefits Benefit Bar – up to €230/monthA flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses. Work & Flexibility Fully remote work from almost anywhere Optional offices and relocation support Flexible, async-friendly environment Growth & Learning Budget for courses, certifications, and professional development Language learning support Cross-team learning and knowledge sharing Wellbeing & Support Medical insurance or reimbursement depending on location Access to mental health support Financial support for important life events Extras Merch shop with rewards system Team offsites and company events Sounds good? Well then, we can’t wait to see your resume! To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

Location: Lappeenranta, Finland About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Role We are seeking a skilled and motivated Data Center Electrical Lead to support the operation and maintenance of critical infrastructure within a mission-critical data center environment in Lappeenranta, Finland. The successful candidate will have a strong electrical background and experience working with power distribution systems, industrial maintenance, or critical facilities operations. This role is responsible for ensuring maximum uptime, reliability, and safety of data center electrical and mechanical systems while supporting 24/7 operations. Key Responsibilities Critical Infrastructure Operations Operate and maintain critical electrical systems including: UPS systems Medium- and low-voltage switchgear Transformers Backup generators ATS/STS equipment Battery systems Power distribution units (PDUs) Monitor facility systems using BMS/EPMS platforms. Perform routine inspections and operational checks of critical infrastructure. Maintenance & Troubleshooting Perform preventive and corrective maintenance on electrical and mechanical systems. Diagnose and troubleshoot equipment failures and alarms. Support emergency response and incident recovery activities. Coordinate with vendors and contractors during maintenance activities. Safety & Compliance Follow Finnish electrical safety regulations and company safety procedures. Support lockout/tagout (LOTO) procedures and safe switching operations. Maintain compliance with SFS 6002, occupational safety requirements, and site policies. Ensure all maintenance activities are properly documented. Operational Support Participate in 24/7 shift operations, including nights and weekends. Maintain accurate logs, reports, and maintenance records. Assist with commissioning and testing of new equipment and infrastructure upgrades. Support continuous improvement initiatives for operational efficiency and reliability. Qualifications Required Vocational qualification, diploma, or degree in: Electrical Engineering Industrial Maintenance Automation Technology Power Systems Experience working with electrical infrastructure or industrial systems. Knowledge of: Power distribution systems Electrical troubleshooting Preventive maintenance practices Ability to read electrical schematics and single-line diagrams. Good English communication skills. Preferred Data center or mission-critical facility experience. SFS 6002 Electrical Safety certification. Experience with medium-voltage systems. Knowledge of HVAC/cooling infrastructure. Experience using CMMS, BMS, or EPMS systems. Finnish language skills are an advantage. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Armenia; Spain; Serbia; Poland; Kyiv City; Kyiv; Odesa; North Macedonia Workplace: remote About Provectus Provectus is an AWS Premier Partner and an Anthropic Strategic Partner, working at the frontier of applied AI. We help enterprises turn Claude, agentic systems, and their own data into measurable business outcomes — through bespoke applications, managed services, and advisory engagements. With offices in North America, LATAM, and EMEA, we partner with clients worldwide.   Our work centers on two verticals — Financial Services & Insurance and Healthcare & Life Sciences — where we deploy five pre-built AI Blueprints: Submission Flow, Portfolio Lens, Asset Flow, Revenue Flow, and Evidence Lens. Each Blueprint rebuilds a critical business process front to back, shipped from working code and tuned to a client's specific book, regulators, and operating posture.   Our team holds 100+ AWS certifications, is Claude Code certified, and co-delivers Anthropic's Agentic SDLC program, Cowork Activation, and AI Blueprint engagements. Where this role sits You will work in a small, senior pod alongside an FDE and an FDX, Forward Deployed Executives (FDX) own the commercial relationship and the business outcome. Works alongside the client's leadership or C-suite level to move the client's KPIs. Forward Deployed Engineers (FDE) embed with a client, map the client workflow, identify the business problem underneath it, design and build a working AI solution, present to the client, and transfer the knowledge to the client's team. Owns technical direction of the whole solution. Senior AI Engineer. When an FDE comes back from the client with the business problem, you will help turn that into an agentic system that runs in production and will be responsible for evaluation, observability, and guardrails.  You'll have real ownership of components and of the technical decisions inside them. Requirements: Mindset Proactive and self-directed; you push for clarity rather than waiting for a ticket Excellent communication and problem-solving skills Comfort with ambiguity and ownership. B2+ English, comfortable collaborating across distributed, multicultural teams. Technical depth 5+ years in software or ML engineering, with production systems you were accountable for . Solid AI/ML foundations. You understand what the models do well enough to reason about failure modes. Shipped to production LLM applications and agentic workflows — not demos, not POCs, not notebooks. Agentic orchestration: multi-step workflows, graph-based orchestration, tool use, state management, and recovery from partial failure Experience with LLM APIs (Anthropic, AWS Bedrock, or OpenAI) and agent frameworks. Experience building and optimizing RAG systems in production. Strong engineering fundamentals. Full-stack mindset, comfortable across AI, backend development, and cloud infrastructure. Python and/or TypeScript proficiency; depth matters more than stack. Dropped into an unfamiliar codebase, you're productive. Hands-on AWS in production: Bedrock, Bedrock AgentCore, Lambda, ECS, S3, SQS, ECR, or similar. GCP or Azure is a plus. Cloud-native delivery: containers, ECS or Kubernetes, IaC, and CI/CD applied to AI pipelines. You evaluate. You have built or owned an eval suite for a non-deterministic system, and you can explain what you measured, how you produced ground truth, and what gated a release. Model and agent monitoring, drift detection. Cost and latency discipline: model tiering, caching, and the ability to say what a workload costs to run before it runs. Hands-on production experience with the Claude ecosystem —  Claude Code, CLAUDE.md, hooks, skills files.  Spec-driven development — writing the intent, constraints, and acceptance criteria before you let an agent build — is a strong plus. MCP: you can say why an agent would prefer it to a REST integration. Having authored a server is a plus. Responsibilities: Work in a pair with an FDE and an FDX. Build and ship production GenAI systems into the customer’s environment (cloud-native data, LLM-based, and agentic AI solutions). Build and optimize RAG systems for production use cases Build the evaluation harness before you build the feature. Write production code across the stack — AI, backend services, data pipelines. We choose tools to fit the customer. Integrate AI components into backend services and RESTful APIs Take systems to production on AWS (GCP or Azure where the customer requires it): containerised, CI/CD. Implement LLMOps and AgentOps practices: agent tracing, prompt and version management, cost and latency monitoring, regression testing, drift detection Start from the blueprint, contribute to enablement and handover: clear documentation, runbooks, and pairing with the client engineers who will inherit the system. Feed reusable components and lessons back into the Provectus Blueprints Participate in technical discussions and architectural decisions Conduct model evaluation, improve failure modes you find, optimize model performance, efficiency, and reliability Mentor junior and mid-level AI engineers, conduct code reviews and share knowledge across the team through documentation, presentations, and workshops. Nice to Have: Experience in one of the industries: financial services, insurance, healthcare. Consulting, professional services, or other embedded customer-facing delivery. AWS and Claude Code Certifications A2A: you can explain agent-to-agent interoperability CI/CD pipeline experience (GitHub Actions, GitLab CI) Practical experience with one or more use cases from the following: NLP, LLMs, and Recommendation engines. Experience in an additional language (Go, TypeScript, or Rust). Experience with Apache Spark, Apache Airflow, Kafkа What We Offer: The chance to shape how leading enterprises across LATAM, Europe, and North America adopt AI, from strategy through first deployment A forward-deployed model working in small, senior teams alongside FDE and FDX A growing AI delivery practice where you help build the tooling and frameworks, not just use them Remote-friendly culture Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance Career growth; we actively develop our engineers Access to the latest AI tools and premium subscriptions Long-term B2B collaboration Private medical insurance or a budget for your medical needs Paid sick leave, vacation, and public holidays Equipment and all the tech you need for comfortable, productive work How we hire:   Intro conversation. The role, your background and aspirations, tech questions. Technical interview with live engineering sessions. Real problems, your own editor, you may use an LLM assistant  HR Interview. Soft skills and expectations HM interview. Tech questions; a live engine

Location: Colombia You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges: -Best Relationship- Winter 2024 -Leader Americas Winter 2024 -Best Results - Winter 2024 -Best Usability - Winter 2024 About the Role We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients. DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design. Roles and Responsibilities: Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them. Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems. Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling. Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production. Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements. AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer. Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning. Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards. Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery. Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s. Skills and Qualifications: Required: Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience. 3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role. Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero). Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling. Proficiency with SQL and comfort working with APIs and tools like Postman. Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders. Strong problem-solving, teamwork, and collaboration abilities. Fluency in English. Nice to Have: Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.). Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows. Experience with BI/analytics tools (Power BI, Tableau). Scripting or automation experience (e.g., Python). Additional languages beyond English. Certifications in data analytics, AI/ML, or relevant CRM/ERP platforms. Work Shift: U.S. Shift (8:00 AM CST to 5:00 PM CST) Location: Colombia (Remote) For more information about DBSync, visit https://www.mydbsync.com Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

Location: Queenstown, New Zealand Turn your passion for luxury into a freelance opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Passionate about customer experience and writing Likes to interact with people Organized & prompt Good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry Must be good in English (Written & Spoken) and/or local language Benefits Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. Flexible

Location: Hamilton, New Zealand Turn your passion for luxury into a freelance opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. About the Role: As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: Choose your assignments - align your missions with your personal preferences and profile. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. Observe carefully - check the ambiance, service quality, and overall customer experience. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: Collaborate with iconic brands across industries. Flexible assignments tailored to your interests. Compensation for your time and input, with the potential for reimbursement on purchases. A user-friendly platform for managing missions and feedback. About CXG At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements Passionate about customer experience and writing Likes to interact with people Organized & prompt Good understanding of the Fashion/Beauty/Jewellery/Watch/Automobile industry Must be good in English (Written & Spoken) and/or local language Benefits Non-Purchase Evaluations: Earn a fee based on mission complexity. Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief. Flexible

Location: Hanover, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Baden-Baden, Germany Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Lisbon, Portugal About the Role We are seeking a mid‑level Scrum Master to support Agile delivery across technology teams focused on data, automation, and AI‑enabled solutions. This role partners closely with Product Owners, Engineering teams, and business stakeholders to ensure consistent sprint execution, delivery transparency, and risk management. The ideal candidate has hands‑on Scrum experience, strong facilitation skills, and the ability to operate effectively in a fast‑paced, regulated environment with globally distributed teams. Key Responsibilities Facilitate Agile ceremonies including sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives Support Agile teams in delivering committed sprint objectives with predictability and quality Identify, track, and help remove delivery impediments and risks Partner with Product Owners to ensure backlog readiness, prioritization, and clear acceptance criteria Manage dependencies across engineering, data, automation, and business teams Track and report Agile delivery metrics (velocity, burndown, throughput) Provide clear delivery status updates and escalate risks as needed Promote Agile best practices and continuous improvement across teams Required Qualifications 3–6 years of experience as a Scrum Master, Agile Project Manager, or similar role Experience supporting technology delivery teams (software, data, automation, or AI) Strong understanding of Scrum and Agile delivery frameworks Experience with Agile tooling such as Jira, Confluence, Azure DevOps, or similar Strong communication, facilitation, and organizational skills Preferred Qualifications Scrum Master certification (CSM, PSM I/II, or equivalent) Experience working in financial services or other regulated environments Experience supporting globally distributed or offshore teams Exposure to automation platforms (e.g., UiPath) or AI‑related initiatives Key Competencies Delivery‑focused mindset with strong attention to detail Ability to manage competing priorities and cross‑team dependencies Comfortable operating in structured, regulated environments Collaborative, proactive problem solver We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday). Benefits iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO). For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

Location: Guatemala You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide opportunities to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse, comprising a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend,DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges: -Best Relationship- Winter 2024 -Leader Americas Winter 2024 -Best Results - Winter 2024 -Best Usability - Winter 2024 About the Role We're looking for a Solutions Sales Engineer to join DBSync. This is a hybrid role that sits between sales and delivery: you'll support the sales cycle through technical discovery, demos, and proof-of-concepts, and you'll work alongside our services team to scope and stand up integration solutions for Mid-Market and Enterprise clients. DBSync is an iPaaS company. Our value is reliable, maintainable integration between CRMs, accounting systems, and ERPs. The ideal candidate pairs strong integration and data fundamentals with the customer-facing skill to translate technical solutions into business value and uses AI and analytics to make those solutions smarter, not as a substitute for solid integration design. Roles and Responsibilities: Solution Design & Scoping: Work with sales and customers to understand source and target systems, data volumes, and sync requirements; design integration solutions and scope the work needed to deliver them. Technical Demos & POCs: Prepare and deliver demos, proof-of-concepts, and trials of DBSync integrations, showing how data flows and syncs across CRM, accounting, and ERP systems. Integration Delivery Support: Partner with the services team to build, configure, and validate integration workflows — field mapping, transformation logic, sync triggers, scheduling, and error handling. Data & Systems Expertise: Apply working knowledge of SQL, APIs, and the object models of common CRM and accounting/ERP systems to design integrations that hold up in production. Customer Engagement: Support clients through onboarding and adoption, troubleshoot integration issues, and recommend improvements. AI & Analytics Enablement: Where it adds value, layer AI-driven features (automation, predictive insight, conversational interfaces) onto integration solutions; identify where analytics can surface ROI for the customer. Feedback & Strategy: Gather client feedback, identify common patterns, and feed them back into product, templates, and sales positioning. Governance & Compliance: Ensure solutions meet data governance, security, and compliance standards. Enablement: Train sales teams on integration capabilities and how to position them; document solutions for repeatable delivery. Cross-functional Collaboration: Act as the bridge between customers, sales, engineering, product, and customer success from concept through operational delivery.s. Skills and Qualifications: Bachelor's degree in Engineering, Computer Science, Business, or a related field — or equivalent experience. 3+ years in technical sales, solutions/sales engineering, integration consulting, data management, or a related technical-customer-facing role. Hands-on knowledge of CRM systems (Salesforce, Microsoft Dynamics, HubSpot) and accounting/ERP systems (QuickBooks Online, QuickBooks Desktop, Microsoft Dynamics 365 Business Central, NetSuite, or Xero). Solid grasp of integration concepts: APIs (REST/SOAP), data mapping and transformation, sync logic, scheduling, and error handling. Proficiency with SQL and comfort working with APIs and tools like Postman. Excellent communication and customer-facing skills, with the ability to translate technical concepts into business value for non-technical stakeholders. Strong problem-solving, teamwork, and collaboration abilities. Fluency in English. Nice to Have: Experience with iPaaS or middleware platforms (DBSync, MuleSoft, Boomi, Workato, Celigo, etc.). Familiarity with AI tools and frameworks (LLMs, chatbots, predictive analytics, automation platforms) and how to apply them to integration and data workflows. Experience with BI/analytics tools (Power BI, Tableau). Scripting or automation experience (e.g., Python). Additional languages beyond English. Certifications in data analytics, AI/ML, or relevant CRM/ERP Work Shift: U.S. Shift (8:00 AM CST to 5:00 PM CST) Location: Guatemala (Remote) For more information about DBSync, visit https://www.mydbsync.com Video: https://www.youtube.com/playlist?list=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

Location: Prague, Czechia D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Tasks and Responsibilities Manage a portfolio of partners to grow PC and Print business, services, and solutions with YoY growth. Understand partner market, competition, and identify new business opportunities. Proactively engage partners (calls/meetings), drive sales, and support the full sales cycle including pricing. Educate partners on new products, solutions, and ensure Partner Program compliance (certifications, revenue). Build strong business relationships by responding promptly to partner inquiries and fostering loyalty. Monitor partner performance, provide forecasting, and track results using reporting tools. Oversee partner marketing activities, co-investments, and ROI tracking. Support registration and onboarding of IT resellers into the Partner Program. Requirements Fluent in English and native Slovenian Outstanding communication skills (verbal and written) Previous sales experience, preferably B2B sales Positive attitude and goal orientation Strong individual contributor as well as a team player Handle project tasks with minimal direction and supervision Flexibility in prioritizing workload Benefits Meal vouchers (CZK 123.90 in your salary per working day) Benefit card (CZK 1940 per month) Performance-based bonuses that recognize and reward your contributions. Daily engagement with international clients and colleagues, particularly through the use of English and other foreign languages. Competitive referral bonus program for recommending qualified candidates. A fair and people-centric work environment, supported by transparent corporate governance. Regular team-building events, social activities, and wellness initiatives, including company gatherings and sports. A clear path for career growth within a dynamic, multicultural, and multinational organization Is IT in your DNA?

Location: United States About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Ukraine About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: United Kingdom About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Serbia About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Romania About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.

Location: Portugal About Flosum Flosum is the leading 100% native Salesforce DevOps, data backup, and security platform. We help enterprises release faster, protect their Salesforce data, and govern their orgs with confidence. As we scale, we're investing in world-class enablement to ensure customers, partners, and admins can fully harness the platform. Role Overview We're hiring a Technical Enablement & Documentation Lead to own the end-to-end knowledge experience for Flosum — from product documentation across DevOps, Data Backup, Security, and Compliance, to the launch of our official Flosum Certification Program. You'll be the bridge between Product, Support, Sales Engineering, and Customers, turning real-world signals into authoritative, learner-friendly content. Key Responsibilities Own, maintain, and continuously improve Flosum's product documentation across Salesforce DevOps, Data Backup & Recovery, Security, and Compliance modules. Build and launch the Flosum Certification Program, including learning paths, exam blueprints, hands-on labs, and badge tiers (Admin, Developer, Architect). Analyze inbound signals — support cases, demo requests, and prospect inquiries — to identify documentation gaps and proactively update content. Partner with Support to convert recurring tickets into self-service knowledge base articles, reducing case volume. Collaborate with Product Management and Engineering to document new releases, features, and APIs in lockstep with the release calendar. Work with Sales Engineering to ensure demo-driven questions are reflected in public-facing guides and FAQs. Establish documentation standards, style guides, and review workflows to keep content accurate, versioned, and on-brand. Track content performance (views, search queries, deflection rates, certification pass rates) and report on enablement KPIs. Requirements 5+ years in technical writing, developer enablement, or technical training — ideally in the Salesforce ecosystem. Hands-on familiarity with Salesforce DevOps concepts (version control, CI/CD, sandbox management, deployments) and data backup/recovery principles. Proven track record building or contributing to a certification or learning program (Trailhead-style modules, exam design, or LMS authoring). Strong analytical mindset — comfortable mining Zendesk/Salesforce Service Cloud cases and CRM data to prioritize content roadmaps. Excellent writing skills with the ability to translate complex technical workflows into clear, actionable guidance. Experience with documentation platforms (Document360, Zendesk Guide, Readme, GitBook, or similar). Preferred Qualifications Salesforce Administrator or Platform Developer certification. Prior experience at a Salesforce ISV or DevOps tooling company (Copado, Gearset, AutoRABIT, OwnBackup, etc.). Background in instructional design or video-based learning production. What Success Looks Like in 12 Months Documentation NPS and self-service deflection rates measurably improved. Flosum Certification Program launched with at least three role-based tracks and an active learner community. A repeatable feedback loop established between Support, Sales, and Documentation.