Location: Montreal, Canada; Canada; Halifax, Canada
Are you a health professional considering a career change?
Are you motivated by performance, accountability, and the challenge of building something within a defined territory?
If you have an allied health background — Physical Therapy, Athletic Training, Strength & Conditioning, or similar — and are hungry to learn the craft of consultative field sales, this Business Development Manager (BDM) role at VALD may be the next step in your career.
About VALD
VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with 5 offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the VALD Business Development Manager Role
This is a
FIELD SALES role
with defined territory ownership.
While this position is considered “remote” in that VALD does not operate a local office in every territory, this is not an inside sales or work-from-anywhere role. Business Development Managers are expected to spend time in the field meeting clients, performing product demonstrations, and developing relationships across their assigned territory.
Location & Residency Requirements
Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live.
Candidates who do not currently live within the territory must be willing to relocate within 30 days of offer/start date.
Applications from candidates planning to relocate will be considered; however, priority is given to qualified candidates already residing within the territory or those who have a history/network within the assigned territory
No relocation reimbursement is offered
.
About the VALD Business Development Team
The Business Development team are on the front line for VALD. As part of a truly global team, you will attend conferences and perform product demonstrations (both in-person and teleconferences) in clinical, performance, and tactical settings. You'll set up and oversee product trials, nurture new leads and look for new opportunities for VALD.
With an education-based approach to sales, as a Business Development Manager, you must have an intimate knowledge of VALD's systems. You'll leverage your industry expertise and product knowledge to demonstrate how our clients can get the most out of our systems to provide value to their business.
Is this you?
Travel & Field Expectations
Approximately 50% travel, primarily regional.
Frequent day travel by car, with occasional overnight stays depending on territory.
Limited air travel may be required based on geography (all work-related travel is reimbursed)
Standard working hours are expected, with occasional evenings or weekends required for conferences, events, or lead follow-up.
Reliable personal vehicle required (all work-related mileage is reimbursed).
Ability to transport and demonstrate VALD equipment; carrying demo equipment up to ~75 lbs is required. Vehicle suitability (to fit VALD systems) can be discussed during interviews.
Qualifications & Experience
Background in allied health or performance (PT, ATC, S&C, Exercise Science, or similar)
New graduates welcome; preferred candidates have 2+ years of field experience
Strong communication skills across in-person, virtual, and written formats
Comfort with cold prospecting (drop-ins, calls, emails)
Confidence engaging with professionals at all levels (students to executives)
Experience using CRM platforms (HubSpot preferred) and Microsoft 365 tools
Prior field sales experience is considered
only
if aligned with clinical background and having sold within subscription-based sales models
Who Succeeds in This Role
The strongest BDMs at VALD share two defining traits:
Lifelong learners
— curious, coachable, and driven to improve their craft.
GRIT
— able to handle rejection, fail forward, accept feedback without ego, and stay focused on long-term success.
This role is well suited for:
Health professionals seeking a career change into sales
Early-career BDMs
Mid-career sales professionals with relevant clinical and industry background
Key Responsibilities
Own and manage a defined sales territory across performance and health verticals
Self-generate a sales pipeline through outbound prospecting and marketing driven inbound opportunities
Conduct in-person and virtual product demonstrations & oversee client trials
Work full-cycle sales opportunities in partnership with Contracts and Client Success
Achieve monthly and quarterly quota targets based on quantity of systems sold
Accurately manage pipeline activity using CRM tools (HubSpot experience is a plus)
Represent VALD professionally at conferences, events, and industry meetings
Compensation & Benefits
Commission and on-target bonus structure
Home office setup or co-working allowance offered
Full VALD equipment demo kit, iPad, and a work computer
Monthly expense reimbursement
Monthly fitness and wellness allowance
Medical, vision, dental insurance, and 401(k)
It’s not expected that any single candidate would check every box here. If you meet just some of the requirements, but not all, we encourage you to submit your application!
We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual, and how well we think they will work in the VALD team.
Why VALD?
At VALD, you’ll join a global team redefining how performance and healthcare professionals measure and improve human movement.
We offer opportunities to learn from high-performing teams, collaborate across disciplines, and grow within a company that values curiosity, accountability, and impact. Semi-annual global team gatherings provide opportunities for professional development and connection, while our culture prioritizes inclusion, diversity, and long-term growth.
VALD Diversity & Inclusion Commitment
VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Conditions of Employment
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
УдалённоMontreal, Canada; Canada; Halifax, Canada; Applicants must live within 90 minutes of the posted metropolitan area associated with this role and able to travel around 3–4-hour radius of where they live; No relocation reimbursement is offered
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Help fans discover—and rediscover—the brands they love.
Bring your curiosity, ideas and point of view to teams creating products, games and experiences enjoyed by fans around the world.
One application. Many ways to play.
Apply once to this general application for consideration for anticipated Spring 2027 Project Management Co-ops based in Boston, Massachusetts.
This is not one specific vacancy. Projects are confirmed on a rolling basis, and one application puts you in consideration across multiple opportunities with participating teams. You do not need to submit separate applications for each team.
If your profile aligns with a specific co-op project, a recruiter may contact you directly with details and next steps. Applying does not guarantee an interview or placement.
About Hasbro
Hasbro creates joy and community through the magic of play. Across Hasbro, Wizards of the Coast and our partner network, teams bring iconic brands and new ideas to life through games, toys, entertainment and experiences.
Teams and areas you may support
Depending on confirmed projects and business needs, your co-op could align to one or more areas such as:
Project engineering
(initial confirmed placement)
Product development project management
Program and portfolio coordination
Creative or marketing operations
Digital product and technology delivery
Process improvement and change initiatives
Risk, schedule and dependency management
Our first confirmed placement is on a
Project Engineering team
; other placements may open depending on business needs.
Examples of what you may work on
Depending on your placement, you may:
Build and maintain project plans, milestones, trackers and clear status updates.
Coordinate meetings, decisions, deliverables and dependencies across teams.
Identify risks or blockers early, gather context and help teams move toward solutions.
Turn complex information into concise actions, timelines and stakeholder communications.
Analyze a workflow or delivery challenge and recommend a practical improvement.
Support concept development, prototyping, product testing and manufacturing debug alongside engineers.
Create product specification packages that define content, functionality, and cost and delivery targets.
Support retrospectives, documentation and repeatable ways of working.
What you bring
You are currently enrolled in a university degree program in Project Management, Business, Operations, Mechanical Engineering, Industrial Engineering, Design, Information Systems or a related degree program.
Ability to organize work, follow through and attend to both people and details.
Ability to communicate information effectively with different audiences, including asking clarifying questions.
Ability to prioritize, adapt and make progress when information is incomplete.
Familiarity with spreadsheets, presentation tools or project-management platforms is helpful.
Work samples:
No portfolio is required. You may share a class, club, work or community project that shows how you organized people and work.
Who can apply
You are currently enrolled in an accredited university degree program and will remain enrolled for at least one academic term after completing the co-op. Eligibility is based on program stage, not age.
You can commit to the full program schedule and work model for the assigned location.
You meet the work-authorization requirements stated below.
Listed majors are examples. Related programs, coursework and transferable projects are welcome; previous internship or co-op experience is not required.
If this work excites you but you do not match every preferred skill, we still encourage you to apply. We value potential, curiosity and willingness to learn.
Opportunity details:
Co-op start and end dates: January - July 2027
Schedule: Full-time, 40 hours per week
Work model: Most co-ops follow a hybrid schedule with three days per week in the office. Select roles may require five days per week onsite. The project-specific schedule will be shared before interviews.
Location(s): Boston, Massachusetts
Application deadline:
Applications will be reviewed on a rolling basis, as needed.
Pay and benefits
This is a paid co-op. Hourly rates vary by degree level and year in school.
Boston hourly range: $31 - 34
The pay transparency range for this role is listed above. The hiring range will vary based on factors such as experience, skills, location and market conditions.
What happens after you apply
Our Early Careers team reviews applications on a rolling basis.
If your profile aligns with a project, a recruiter will contact you with the specific team, project, location, work model, dates and pay.
Selected candidates will interview with the hiring team. Timing may vary by project, so please keep your contact information and availability current.
If another function more closely matches your skills and interests, we may consider you for it with your permission. You do not need to submit a duplicate application.
Work authorization
Applicants must be legally authorized to work in the United States. The Company is unable to provide immigration sponsorship for this position.
Equal opportunity and accommodations
Hasbro is committed to equality of opportunity in all aspects of employment. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable federal, state or local law.
We provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs throughout the application and interview process.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$25
—
$35 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Tel Aviv, HQ
Workplace: OnSite
We are looking for a Technical Product Manager to own the tools that make every Wonderful deployment a high-quality one. This role sits between Product and Deployment, and is responsible for the strategy, roadmap and adoption of the tooling our Forward Deployed Engineers (FDEs) and Deployment Strategists use to build, test, launch and improve AI agents for our customers, across all our products.
Our deployment teams are fast and creative. Where the product had no answer, they built their own: command-line tools, test harnesses, local helpers, workbenches. Some of it entered the product, much of it lives with the person who built it. As one of the first Technical PMs, you will turn this field experience into product, so that every FDE gets the speed-up, not only the one who wrote the script, and so that the same issue does not repeat in the next deployment. You will work closely with Deployment leadership, FDEs, Deployment Strategists, HQ product groups and R&D.
Deployment quality is where an AI company earns or loses trust. An agent that worked in the pilot has to keep working in production, in every language, channel and customer system it touches. That takes a loop that does not fully exist yet: monitor, collect, diagnose, improve. Building that loop, and making it part of the product, is the heart of this role.
TECHNICAL PM - WHAT YOU'LL DO
- Drive the product vision, strategy and roadmap for deployment tooling across all Wonderful products.
- Own the tools that help FDEs and Deployment Strategists build, test, evaluate, launch and monitor agents, from the first build to production.
- Build the quality loop for agents in production: evals, test suites, regression checks, monitoring and the path from a detected issue to a fix.
- Find what the field has already built, decide what becomes product, and bring it in, in partnership with HQ product groups and R&D.
- Decide where each tool belongs: the core platform for what has a long life, the catalog or an FDE section for the rest, or not at all.
- Run the intake of field needs into product: one clear channel, a regular ranking with the deployment teams, and a fast, visible answer on every request.
- Review FDE contributions from a product view, with clear criteria and response times, so that good field work reaches the product and does not wait in a queue.
- Spend real time in deployments. Understand how FDEs and Deployment Strategists work day to day, and treat them as your customers.
- Define and track the metrics that show deployment quality and speed are improving, such as time to production, issues found before go-live and repeat incidents, and communicate progress to leadership.
- Work with the PM of every product group so that what you learn in deployments shapes their roadmaps, not only yours.
- Lead a cross-functional team of engineers from discovery to production, while maintaining team health.
- Operate independently, think strategically and communicate clearly with technical and executive audiences.
WHO YOU ARE
- 4+ years in technical product management, forward-deployed engineering, solutions engineering or software engineering in B2B or enterprise software
- Experience as an FDE, solutions engineer or developer tools PM, building or shipping tools that other engineers use
- Hands-on technical ability: you write code, read pull requests and system logs, and can build a working prototype yourself
- Experience working closely with engineering and customer-facing technical teams
- Experience taking an internal or developer-facing product from discovery to wide adoption
- AI-native PM with demonstrated ability to use AI tools to build prototypes and to redesign workflows
PREFERRED QUALIFICATIONS
- Experience with AI agents or LLM-based products in production, including prompt and context engineering, evals and quality or accuracy reviews
- Experience with testing, observability or CI/CD tooling
- Experience deploying software inside enterprise customers, including integration with customer systems
- Experience working across several countries or markets
- Experience in a fast-growing startup
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: London; New York
RETHINK WHAT PEOPLE OPS CAN DO WITH AI.
We’re looking for someone who sees opportunities to work smarter, challenges how things have always been done, and uses AI and automation to solve real operational problems as we scale.
As a senior individual contributor, you’ll own initiatives end to end, combining practical People Operations expertise with the ability to build smarter, more automated ways of working across the employee lifecycle.
THE JOB
Taptap Send is growing, with hubs in London, Paris, New York, Dubai and Morocco. You'll shape how its People function scales internationally.
- Open new countries for hiring: take a jurisdiction from entity and payroll set-up through contracts, benefits and local compliance, so the business can hire there cleanly.
- Own employee relations: sensitive cases, performance processes and investigations, working closely with Legal. The calls that need the most care are yours.
- Automate payroll, then keep going: build payroll into a streamlined, automated operation across markets, then apply the same thinking to onboarding, offboarding and contractor management.
- Keep every market compliant: stay aligned with local labour law as the business operates and expands.
- Land projects end to end: scope, drive and deliver improvements to how the function runs, using people data and automation to make processes more efficient, consistent and scalable.
WHY YOU'LL WANT IT
Put AI and automation into practice. Go beyond using AI to write emails or summarise documents. Build workflows, automate repetitive processes and find practical ways to eliminate manual work across People Operations.
Build from scratch, more than once. Each new jurisdiction is a fresh build: entity, payroll, contracts, benefits.
Stay hands-on at senior level. You set the approach and see it through yourself.
Do it for people worth getting it right for. Your colleagues span 50+ nationalities. Their work moves billions of dollars a month to families in Africa, Asia and Latin America, paying for school fees, rent and medical bills.
IS THIS YOU?
You've spent 8+ years in People Ops, HR or a similar operational role, ideally across several countries.
You've handled employee relations and performance cases, and set up or run employment in more than one jurisdiction.
You've personally built or implemented automations using AI and other technologies to solve operational challenges. You know how to identify opportunities, experiment with tools and turn ideas into workflows that actually work.
When business priorities and the employee experience pull in different directions, you weigh both and make the call.
LOCATION
London, Dubai or New York. This is an in-person role, with five days a week in the office. As we scale internationally, in-person collaboration is important to how we work, solve problems and build together.
Done most of this and curious about the rest? Send your CV and let's talk.
Location: Oklahoma
General Summary
As a Branch Manager with Envoy Mortgage we provide you with a high standard of service, support and tools, with one goal in mind -- Improving Lives!
By listening to our employees and leveraging our teams and resources, we create a work environment poised for success while remaining a competitive lender and employer in the mortgage industry. Through this business approach Envoy Mortgage has been awarded Top Mortgage Employer by Mortgage Professional, 50 Best Companies to Work for by Mortgage Executive Magazine, and the Top Tech Housing Award many years running.
Come join us, and be part of a team where your success, is our success!
The Branch Manager 's primary job functions are to effectively recruit, coach, manage, and motivate a high-performance origination team and support staff while also developing personal production. The Branch Manager is also responsible for the day-to-day originations activities of their branch(s) and overall origination processes within defined targeted goals.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Promote Envoy's products to Real Estate Agents, Home Buyers, other lead sources and all referral sources
Provide leadership for all branch employees by always adhering to the highest ethics, fair and equal treatment of all employees, business partners, and loan applicants.
Acts as a mentor to Mortgage Loan personnel to improve their knowledge of policies and procedures, loan programs, investor guidelines
Keeps abreast of changes to company policies and procedures, secondary market investors and changes in Federal regulations pertaining to mortgages
Must have working knowledge of applicable federal regulations
Work closely with the Senior Management, to be innovative in terms of new origination opportunities
Manage Branch revenue and expenses to meet the Company's objectives
Procure new loan applications that result in funded loans
Adhere to all Envoy standards, including, but not limited to production minimums and customer service
Stay current on personal finance principles in order to offer comprehensive mortgage advice to clients
Monitor processes and communicate effectively with the borrower and all other parties to transactions on the status of loans
Stay current with required continuing education, new products, Freddie Mac and Fannie Mae guidelines, Envoy guidelines and overlays, and HUD guidelines
Ensure all marketing is performed in a manner that is compliant
Ensure maintenance of a current license to perform Origination duties within their assigned branch
Adhere to all Envoy standards, including, but not limited to production minimums and customer service
Comply with company policies, local, state and federal laws regarding position and supervision of employees
Conduct business in an ethical manner and in the best interest of Envoy, with Envoy's core values in mind
Any additional duties that may be assigned by the Divisional Vice President
Qualifications include:
High School diploma or equivalent is required, Bachelor's Degree in Business, Finance or related field, preferred
7 years related experience and/or training; or equivalent combination of education and experience in mortgage origination, with 2+ years related Branch Management, preferred
2 years' experience in sales leadership role managing Loan Originators, preferred
Demonstrated success in growing sales and revenue goals
Average of $500,000 in personal monthly volume or $3 MM (or 6 units) average monthly team volume, preferred minimum
Proven leadership skills with demonstrated capacity in management/motivation of employees
In-depth knowledge of mortgage loan products (FHA/VA/CONV/USDA), processes, procedures, and documentation
Working knowledge / Proficiency in Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems, Encompass experience, preferred
Demonstrated proficiency with Microsoft Excel, Word and Outlook
Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
Commitment to high standards and adherence to company policy
Ability to manage priorities and workflow
Ability to make timely and sound decisions
Must hold State NMLS or obtain applicable State license within 90 days of employment or employment will be terminated
Satisfactorily pass background check
PHYSICAL REQUIREMENTS:
The employee must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl
Job Type:
- Exempt
Compensation:
- Regular Pay: $36,000 - $64,000
Supplemental Pay:
- Commission Pay
NOTE: The Pay Range indicated may vary based on skills, experience, and location.
Benefits: (Full-Time)
- Health Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k)
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Responsibilities
Own the planning, execution, and delivery of complex, cross-functional initiatives
Collaborate with technology leadership and business partners to facilitate convergence of functional and strategic needs
Promote clear communication, shared ownership, and effective collaboration across teams with varying goals and viewpoints, aligning stakeholders and keeping relevant audiences updated
Design and implement scalable, repeatable processes and best practices that improve team efficiency and effectiveness while promoting our continuous improvement core value
Problem-solve and identify root causes of issues, implement countermeasures to address needs effectively
Qualifications
6+ years of technical program / project management experience
Customer-centric mindset – continually asking how our work is improving the lives of our customers (internal and external)
Strong technical fluency – ability to learn Lyra’s high level systems, integrations, and key functions of the Lyra platform
Excellent communication skills – adept at representing complex topics across varied audiences and technical levels to promote feedback and ideas-sharing
Expert at planning, organization, multi-tasking and execution with a passion for quality and operational efficiency
Practitioner of agile project management methodologies
Ticketing system proficiency (Jira, Zendesk, ServiceNow, etc.), and experience with analytics
Prior startup and/or healthcare experience is a plus – able to balance multiple ongoing initiatives in a fast-paced environment
Proficiency with emerging AI tools and technologies to enhance program delivery and cross-functional collaboration is a strong plus
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. Technical Program Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $114,000 to $157,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ABOUT THE ROLE
As we build out our internal accounting function, we are hiring an Accounting Manager to serve as its operational anchor - owning full-cycle accounting and establishing the processes and controls needed to support the company at scale.
Reporting to the Controller, the Accounting Manager will lead the monthly close, own the Order to Cash life cycle, and help carry the company through its first financial-statement audit toward audit-ready, repeatable operations. This is a high-ownership role for an experienced accountant who can operate hands-on while building for scale.
RESPONSIBILITIES
- Month-end close: Own the end-to-end close, continuously improving cycle time and accuracy while reducing reliance on manual work and external support.
- Revenue recognition: Own revenue recognition under ASC 606, deferred revenue, and usage-based billing; reconcile billing systems to the general ledger and resolve variances.
- Accounts receivable & collections: Manage collections and DSO and develop the AR function, including coaching junior team members.
- Accounts payable: Oversee AP, vendor payments, and expense management, with disciplined approval workflows and clear vendor accountability.
- Payroll & equity: Review payroll and support equity and stock-based compensation accounting.
- Audit & compliance: Lead audit preparation and the PBC process for the financial-statement and 401(k) audits; support sales-tax and multi-state payroll compliance.
- Systems & process: Design scalable, well-documented processes and controls, support the company's ERP migration, and identify and implement automation.
- Team leadership: Mentor team members, coordinate with external accounting partners, and grow into leadership of the in-house accounting team.
QUALIFICATIONS
- 5–7 years of progressive accounting experience, including full-cycle ownership across order-to-cash, procure-to-pay, and record-to-report.
- Strong command of US GAAP, including revenue recognition (ASC 606), with the ability to own the close independently.
- Experience at a high-growth technology or SaaS company, ideally with usage-based or consumption billing models.
- Proficiency with modern ERP and billing systems and advanced spreadsheet skills.
- Experience supporting or preparing for a financial-statement audit.
- A track record of building and documenting scalable processes and controls and of automating manual work.
- High ownership, strong attention to detail, and the ability to thrive in a lean, fast-paced environment.
- Based in the New York City area and able to work onsite 4 days a week.
PREFERRED QUALIFICATIONS
- Active CPA
- Big 4 or public accounting background
- ERP implementation experience
- Multi-entity or international accounting experience (the company is establishing an international entity)
- Comfort working directly with data (e.g., SQL)
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: Kentucky - Lexington
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them.
About the Role
The Property Manager is responsible for the overall performance, operations, and financial success of a multifamily community. This role leads all on-site functions, including leasing, resident experience, financial management, and property maintenance, while ensuring alignment with Cottonwood Residential’s standards and objectives. The Property Manager drives a culture of service excellence, accountability, and collaboration. This role is ideal for a results-driven professional who can balance financial performance, team leadership, and resident satisfaction to maximize asset value and deliver strong operational outcomes.
Key Responsibilities
Financial & Asset Management
Manage the financial performance of the community, including operating within budget and achieving revenue and expense targets
Oversee rent collection, delinquency management, and bad debt recovery, including participation in legal proceedings as necessary
Review and approve invoices to ensure accuracy, proper coding, and budget alignment
Assist the Regional Manager in developing and managing the annual operating budget
Analyze financial reports, occupancy trends, and market data to drive informed decision-making
Operations & Property Oversight
Oversee the daily operations of the community, ensuring efficiency, organization, and compliance with company policies
Conduct regular property inspections to identify maintenance needs, safety concerns, and opportunities for improvement
Oversee Self-Guided Tour operations, including unit readiness, signage, and daily inspections
Coordinate with maintenance teams and external vendors to ensure timely completion of repairs and capital needs
Maintain accurate and complete records, including resident files, vendor contracts, property inventory, and compliance documentation
Ensure all administrative systems and property management data are accurate and up to date
Leasing, Marketing & Resident Experience
Develop and execute marketing and leasing strategies to achieve occupancy and revenue goals
Conduct regular market surveys and competitive analysis to inform pricing and positioning
Oversee leasing performance, ensuring effective use of sales techniques and marketing tools
Implement resident retention programs to drive renewals and satisfaction
Ensure a high level of responsiveness to resident requests and service needs
Plan and support resident engagement initiatives and community events
Team Leadership & Development
Lead, coach, and develop all on-site office and maintenance team members
Oversee hiring, onboarding, training, scheduling, and performance management for the community team
Foster a strong team culture focused on accountability, collaboration, and service excellence
Provide ongoing feedback, coaching, and development opportunities to support team success
Set clear expectations and monitor performance against property and company goals
Compliance & Risk Management
Ensure compliance with company policies, safety standards, and all applicable local, state, and federal regulations
Promote safety awareness and ensure adherence to OSHA standards across the community
Identify and address potential risks, safety hazards, and operational concerns proactively
Maintain appropriate documentation for permits, licenses, and regulatory requirements
What You Bring
3
+
years
of multifamily Property Manager experience required
High school diploma or GED required; college degree preferred
Professional designations such as CAM, ARM, or CCRM preferred
Strong financial acumen, including budgeting, reporting, and expense management
Solid understanding of leasing, marketing strategies, and resident retention
Excellent communication, leadership, and interpersonal skills
Strong organizational skills with attention to detail and ability to manage multiple priorities
Effective problem-solving skills with the ability to make sound decisions in a fast-paced environment
Proficiency in Microsoft Office Suite
Experience with Entrata, REBA, or similar systems
Self-starter with strong initiative, accountability, and a results-driven mindset
Flexibility to work extended hours, including time prior to office opening
Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed
Physical Requirements
Stand or walk or sit alternatively depending on the day’s needs. Estimate 70% of time is spent on feet and 30% sitting at a desk
Bending, stooping, and squatting for filing and picking up litter around the property frequently
Ability to climb stairs frequently needed to show and inspect the property
Pushing and pulling doors/cabinets to inspect the property frequently
Reaching above the shoulders for supplies and inspecting the property frequently
Writing/typing for communication frequently
Grasping/turning for telephone and doorknob use frequently
Finger dexterity to operate office equipment frequently
Lifting/carrying 10-25 lbs. occasionally needed
Constant need for vision in small detail and beyond arm’s reach to view computer screens, reports, forms, inspecting property, etc.
Constant need for hearing to communicate with staff, vendors, residents, and prospects in person and on the telephone
Why Cottonwood Residential?
We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: LUKULA AU KONGO CENTRAL
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
Mission du poste
Sous la supervision du
MANAGER TERRAIN,
il
est responsable de la gestion quotidienne de son équipe (équipe de suivi), notamment de la planification du travail et de la gestion de l'équipe, du suivi des performances de l'équipe et des individus, de la réalisation des objectifs, du monitoring et coaching des agents de terrain et de l'identification des possibilités d'atténuation des risques et d'amélioration des processus. Le gestionnaire de terrain associé(e) sera chargé(e) de synthétiser régulièrement des mises à jour sur les performances de l'équipe ainsi que sur les réussites et les difficultés rencontrées sur le terrain. Ce rôle récompensera une gestion du personnel exceptionnelle, des compétences organisationnelles, un jugement de qualité sur les défis opérationnels, une flexibilité aux tâches et un engagement fort en faveur de la productivité de l'équipe et des individus sous sa supervision. .
a. Compétences techniques et comportementales requises
Compétence requise dans la collecte des données qualitative et quantitative sur le terrain
Excellentes aptitudes dans la communication seul à seul avec des bénéficiaires sur le terrain
Forte capacité de travail dans un environnement peu sécure et résistance exceptionnelle au stress, et au travail sous pression
Capacités exceptionnelles de leadership et succès avéré dans le travail dans une équipe genrée
Capacité exceptionnelle à résoudre et/ou à remonter des problèmes opérationnels complexes à sa hiérarchie de manière claire, précise et concise.
Alignement sur les valeurs fondamentales de GiveDirectly, sa culture et un engagement à faire progresser la mission de GD.
Attitude positive, forte éthique de travail et esprit d'équipe. Intérêt marqué pour être le moteur du maintien et/ou de la création d’une énergie positive quotidienne au sein de l’équipe
Capacité avérée à travailler de manière très indépendante et autodirigée, tout en communiquant efficacement sur les lacunes et les risques perçus ou réels pouvant impacter les opérations ou l’organisation d’une manière générale.
Profil Recherché
Diplôme universitaire (Licence) ou équivalent dans un domaine pertinent.
Au moins 3-5 ans d’expérience comme officier terrain ou Enquêteur
Avoir la capacité de travailler dans un environnement multiculturel.
Pouvoir organiser son travail et les établir des priorités
Etre capable d'entretenir des relations de travail dans un esprit d'équipe.
Bon niveau de français écrit et parlé,Permis de conduire valide sans contravention et bonnes techniques de conduite si nécessaire
Maîtrise de la langue Kikongo,de Lingala et du Français; l’anglais pourrait être un atout.
C.Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteu
d. Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 05 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité.
Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus.
Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à
whistleblower@givedirectly.org
Cette adresse sert uniquement à signaler un problème, jamais à postuler.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
An international commodities trader with offices in Moscow, UAE and Singapore is looking for a new Commodities manager to expand the operations of the Moscow office.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
Base Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $128,000 - $188,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Ops Enablement
The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm’s customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one.
Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly.
We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale.
One Role, Multiple Teams
We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement.
If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process.
Potential team placements include:
Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings
Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings
About the Role
As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes.
You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm’s servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes
This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale.
What You’ll Do
Own Program Performance:
Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities.
Define Program Roadmaps:
Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks.
Partner for Impact:
Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes.
Drive Stakeholder Engagement:
Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact.
Manage Risk & Issue Resolution:
Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders.
Lead Operational Excellence:
Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance.
Own Change End-to-End:
Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business.
Build Technical Resources:
Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents.
Elevate Knowledge Management
: Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale.
Translate Technical Concepts:
Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents.
Own Learning & Training Strategy
: Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops.
Collaborate on Experience Improvements:
Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization.
Expand Program Scope:
Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs.
What We Look For
7+ years of experience in program management or product operations, preferably within large-scale or global operations.
3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools).
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements.
What we look for
7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution
3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members.
Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data.
Certification in Six Sigma, Project Management or Design Thinking
Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes.
Strong skills in strategic planning, issue/risk management and cross-functional execution.
Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders.
Proficiency in process mapping and workflow analysis
Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency.
Experience building workflows within a regulatory environment.
Base Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Ищут менеджера внутренних ИИ-продуктов. Будете собирать запросы бизнеса, решать, где нужен GPT-ассистент, агент или автоматизация, вести roadmap и пилоты до масштабирования, обучать пользователей и следить, чтобы решения приносили реальную пользу.
leadТолько в резюме такой опыт обычно спрятан в строчке «участвовал в проектах автоматизации», и рекрутер его не замечает; Мы находим в вашем опыте то, что подходит под новые роли, упаковываем это в резюме и сами откликаемся