Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Japan is one of our fastest-growing partner markets, and partner demand for training and certification is ahead of our capacity. You will be our in-market enablement owner for Japan. You will take the global programs built by our Curriculum, Certification, and Applied AI teams and make them work for Japanese system integrators, from global integrators with large Japan practices to regional and specialist firms, so their teams can confidently sell and deliver Claude.
You work as the Japan extension of the SI Enablement Lead, in close partnership with the Japan Partner Account Managers (PAMs). The PAMs own the commercial relationship, the joint business plan, and executive alignment. You own readiness: what ready looks like for practitioners inside Japanese SIs, and the path that gets them there.
What you will do
Serve as the enablement counterpart to Japan SI alliance, practice, and L&D leaders, working alongside the Japan PAMs.
Build and execute a readiness plan for 3-5 regional priority partners (based on leadership priorities), while guiding the rest through scaled offerings.
Define what ready means for an individual practitioner in a Japanese SI (demonstrated skill, not course completions), building on Partner Enablement’s global competency framework and adapting role definitions to how Japanese SIs staff and organize delivery teams.
Partner with the training team on the instructor-led portfolio, bringing the right training to market with localized delivery partners.
What this role does not own
Partner relationships.
Japan PAMs own the commercial relationship, joint business plan, pipeline targets, and executive alignment.
Building curriculum and certification.
The Training & Curriculum and Certification teams build these once, centrally. You activate them in Japan and bring back what needs to change.
The external training delivery bench.
Delivery partners run the sessions. You partner with them and the training team to bring the right programs to market.
1:few or one-off enablement.
The focus is on repeatable, 1:many programs.
Qualifications
5+ years in partner enablement, technical training, partner programs, or alliances in Japan, ideally with or inside Japanese SIs or a hyperscaler’s Japan partner team
Working knowledge of how Japanese SIs build, staff, fund, and certify a technology practice
Experience delivering or coordinating workshops, instructor-led training, or certification programs
Experience building enablement as a repeatable program, with some tiering of coverage (hands-on for priority partners, programmatic for the rest)
Ability to define and track outcome measures beyond attendance and completions
Credibility with partner practice, alliance, and L&D leaders
Self-directed, comfortable prioritizing independently and working with a manager in a different time zone
Excellent program management skills, a systems mindset, and comfort operating in ambiguity
Strong presence in front of an audience
Native Japanese and fluent business English
Preferred
Experience with Claude or other LLM platforms
Experience with a hyperscaler certification program in Japan
A background localizing technical content
Existing relationships at Japanese SIs
Experience working with training vendors or an authorized training partner model
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Tokyo, Japan; Self-directed, comfortable prioritizing independently and working with a manager in a different time zone
Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Location: San Francisco; Austin; New York City
Workplace: Hybrid
We’re looking for a Deal Desk Lead to help our GTM teams structure and close deals that support durable revenue growth. You’ll partner with the field, the Head of Revenue Operations, and Finance and Legal leadership to balance customer needs with company priorities.
You’ll own Deal Desk end to end and build the team as we grow. This is a hands-on role for someone who moves with urgency and finds workable solutions, not simply obstacles or approval paths.
WHAT YOU’LL DO
- Partner with the field: Engage early on complex opportunities, understand customer needs, and remove obstacles to close. Bring Sales, Finance, and Legal together to resolve issues quickly.
- Structure deals and balance trade-offs: Shape pricing, discounts, commitments, and payment terms. Weigh customer value, revenue, profitability, and risk, offering practical alternatives rather than a simple yes or no.
- Own review and approvals: Run a responsive process for nonstandard deals and exceptions. Apply policies consistently and escalate decisions beyond your authority with clear options and a recommendation.
- Ensure accurate execution: Ensure quotes, order forms, approvals, and CRM records reflect agreed terms. Resolve discrepancies before signature and enable clean handoffs to billing and post-sale teams.
- Own quote-to-order requirements and delivery: Define business requirements, priorities, and acceptance criteria for quote-to-order workflows. Hold Systems accountable for building and delivering against them, owning business acceptance testing and sign-off.
- Scale the function: Build playbooks, approval frameworks, and field enablement that reduce recurring friction. Use deal and exception patterns to recommend improvements to pricing and commercial policy. Hire, coach, and develop the Deal Desk team as the business grows.
WHAT YOU BRING
- Relevant experience: 4+ years in Deal Desk, commercial operations, or a related function in SaaS or another high-growth industry, including complex deal structuring and approvals.
- Exceptional business partnership: A track record of earning Sales’ trust through responsiveness, practical solutions, and sound commercial judgment that protects the business.
- Autonomy and extreme ownership: The ability to prioritize independently, surface risks early, and drive issues to resolution without close supervision.
- Commercial judgment and precision: Strong analytical skills and exceptional attention to detail across deal economics, terms, and documentation, even under tight deadlines. You distinguish material risks from issues that should not hold up a deal.
- Tact and communication: The ability to handle Sales exception and clarification requests tactfully, influence stakeholders, and escalate to senior leadership appropriately.
- Hands-on systems expertise: Experience with CRM, quoting or CPQ tools, and approval workflows, plus the ability to translate field needs into actionable business requirements.
- AI perspective and drive: A strong perspective on how AI is changing traditional quote-to-order workflows, and a passion for putting that perspective into practice across the business.
- People management: Experience managing and developing direct reports, with the ability to build a team while remaining hands-on.
NICE TO HAVE
- Evolving business models: Experience with consumption-based, usage-based, or hybrid subscription models.
- Enterprise complexity: Experience with enterprise procurement and multiyear agreements.
Location: Singapore
Workplace: Remote
Coder is looking for a Senior Sales Development Representative (SDR) to fuel our growth by generating qualified pipeline for our Enterprise Account Managers. You’ll help bring Coder’s Environment-as-a-Service platform to some of the world’s largest companies that are adopting AI-driven development at scale.
This role is all about creating opportunities: finding and engaging the right prospects, uncovering the pain points Coder can help with, and setting up qualification calls that set our EAMs up for success. You’ll play a critical role in driving Coder’s outbound motion and helping large organizations build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers.
What you’ll do here
- Generate qualified opportunities for EAMs through targeted outbound prospecting
- Conduct multi-channel outreach across phone, email, and LinkedIn using tools like SalesLoft, Sales Navigator, ZoomInfo, 6sense, and Nooks
- Research target accounts and key personas to craft personalized and value-driven messaging
- Set up qualification calls for EAMs to run and advance through the sales cycle
- Work closely with EAMs to strategize account outreach and hand off qualified opportunities seamlessly
- Maintain accurate activity and lead data in CRM and engagement platforms
- Collaborate with marketing to align messaging and campaigns to drive higher response rates
- Stay sharp on developer tooling, platform engineering, and AI-driven development trends to speak credibly with prospects
What we’re looking for
- Currently based in Singapore
- 1-3 years in outbound SDR or BDR roles within SaaS or developer-focused technology companies
- Proven ability to generate pipeline through outbound cold calling, emailing, and social selling
- Experience with SalesLoft, LinkedIn Sales Navigator, ZoomInfo, 6sense, and similar prospecting tools
- Strong written and verbal communication skills; able to clearly articulate technical value propositions
- Grit, curiosity, and the ability to handle rejection while maintaining a positive, proactive mindset
- Highly organized and self-motivated with a focus on measurable goals and continuous improvement
- Eagerness to learn about developer tools, DevOps, platform engineering, and AI workflows
Bonus tacos if you have
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Prior experience selling into engineering or DevOps personas
- Familiarity with AI and GenAI developer tools
- Knowledge of open source ecosystems or cloud-native technologies
- Experience collaborating closely with Account Executives in an enterprise sales motion
ABOUT CODER
Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com.
INTERVIEW PROCESS
We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders.
AI USE DURING THE INTERVIEW PROCESS
As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process.
Not permitted: Using AI assistance during conversational interviews.
Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly.
OUR USE OF AI IN HIRING
We use AI tools to help manage our recruitment process efficiently and fairly. Specifically:
- Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models.
In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf.
If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.
CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER
We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
Location: London, United Kingdom
Workplace: fully
C
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: London, United Kingdom
Workplace: fully
C
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: Subang Jaya, Malaysia
Workplace: hybrid
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone.
This exciting role within the Business & Process Department could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.
We are a family-owned global manufacturer of construction materials and within our Group, our 43,500 team members in 90 countries across 320 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
In Asia Pacific, since the 1990s Knauf has been established as a leading and trusted brand for drywall products and system solutions. Today, with over 5,500 experienced, talented, and diversified people operating nearly 35 production facilities and offices across the region, coupled with an extensive expertise-backed sales and support network, our teams deliver the best of Knauf to our customers, while supporting positive changes to the industry and communities where we operate – in Australia, China, Korea, Japan, India, Thailand, Indonesia, Vietnam, Philippines, Malaysia, Singapore, Central Asia, and the Caucasus.
Reporting into
Senior Business Process Manager
, we are searching for a team member to join us as
Process Excellence & Digital Transformation Manager (SAP)
.
Can you say yes?
The
Process Excellence & Digital Transformation Manager
leads regional initiatives to
simplify, standardise, and improve business processes
across Asia-Pacific. The role helps business units move from inconsistent, manual, or complex ways of working to
clearer, faster, and more efficient processes
supported by common definitions, practical guidelines, best practices, and fit-for-purpose system solutions.
The role works closely with business units, Global Process Owners, and IT to identify operational pain points, analyse root causes, and design practical improvements that can be scaled across countries. This includes
optimising SAP and other ERP processes, improving system usage and data quality, and reducing manual work
through tools such as workflows, Robotic Process Automation (RPA), system interfaces, reporting solutions, and other automation opportunities.
The successful candidate must be able to operate at both strategic and detailed levels:
influencing senior stakeholders with clear recommendations
while also working hands-on with process flows, data, system logic, and operational teams to deliver sustainable change. The role includes
people management responsibility for one to two direct reports
, guiding and developing team members to support the delivery of overall regional initiatives. The role requires strong ownership, structured problem solving, and the ability to lead through influence in a regional, multi-country environment.
What you will be doing
Process Improvement & Change Leadership
· Drive end-to-end process improvement initiatives, from problem definition through to solution design and implementation
· Define and monitor success measures to assess adoption, process performance and realized business outcomes using feedback and data to drive continuous improvement.
· Lead structured root cause analysis (e.g. data-driven analysis, process diagnostics) to identify underlying issues in business processes and systems.
· Design practical, scalable process solutions, balancing standardization, control, and local business needs.
· Act as a change agent, proactively challenging the status quo and guiding stakeholders through change.
· Translate complex analysis and process issues into clear, compelling executive-level narratives, recommendations and business cases that enable senior management decision making
Project & Stakeholder Management
· Take end-to-end ownership of assigned transformation initiatives, independently driving progress, resolving ambiguity and escalating decisions or risks where appropriate
· Gather, document, and prioritize detailed business requirements.
· Lead or support
User Acceptance Testing (UAT)
, ensuring solutions meet real business needs.
· Act as a trusted partner to Global Process Owners, providing strong APAC input into global designs.
Digitization & System Enablement
· Identify opportunities to
digitize and automate manual or inefficient processes
.
· Work closely with IT and data teams to translate business requirements into system and reporting solutions.
· Support regional digitization efforts through:
· Clear functional specifications
· Data and logic validation
· Hands-on testing and iteration
People Management & Team Enablement
· Coach and guide team members to strengthen
process thinking, problem-solving capability, and business partnering skills
.
· Set clear priorities, expectations, and ways of working to ensure the team delivers against agreed objectives.
· Drive team performance by providing regular feedback, removing roadblocks, and enabling ownership of key deliverables.
What we would love for you to have
Minimum
8 years’ experience
in business process improvement, business analysis, or a similar role.
Proven ability to diagnose complex business and system problems, perform deep root cause analysis, design and implement pragmatic, data-driven solutions
Strong working knowledge of at least one
SAP module (e.g. SD, FI/CO, PtM)
with an understanding of associated business processes and data structures
Hands on experience designing or implementing workflow automation solutions (e.g.
Microsoft Power Platform/ Power Automate, SAP Build Process Automation, Nintex, ProcessMaker or other similar platforms
) or Working knowledge of
basic coding or scripting
to support digitization and automation (e.g.
Python, JSON, SQL
)
Cross-functional SAP knowledge across multiple modules
SAP BW / business intelligence and reporting solutions such as Tableau or Power BI
Experience mapping end-to-end processes with Business Process Model and Notation(BPMN) or similar process-modelling standards
What happens next?
Your application will be reviewed by our Hiring Team to determine if your experiences and skills are what we are looking for in the role. If you are, our Talent Acquisition representative will contact you promptly to arrange for next steps.
At Knauf, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed. For information about how we collect, use and protect your personal data during the recruitment process, please read our
Privacy Notice For Job Applicants
. The hiring legal entity is
Malaysia
.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Software Engineer on GitLab's Authentication team, you'll be the technical lead for how every user, application, token, and automated agent proves who it is on GitLab.com, Self-Managed, and Dedicated.
We're an OAuth 2.0 and OpenID Connect (OIDC) provider for millions of users. We also accept identity from enterprise identity providers through Security Assertion Markup Language (SAML) and Lightweight Directory Access Protocol (LDAP). Behind that sit more than ten token types and several session methods that grew inside the Ruby on Rails monolith. You'll help us move this work onto GATE, GitLab's new authentication and authorization platform. GATE exchanges external credentials for short-lived tokens at the edge through a Secure Token Service written in Go.You'll set our technical direction, lead the hardest protocol and migration work yourself, and help senior engineers own the rest.
Our projects include:
OAuth across Cells:
Making OAuth clients, grants, and tokens work when users and organizations live in different cells
Global identities:
One user identity that works across organizations and cells
Token consolidation:
Reducing the number of token types and moving token issuance and validation out of the monolith
Identity for artificial intelligence (AI) agents and workloads:
OAuth for Model Context Protocol (MCP) clients, workload identity federation, and service identities with narrow scopes
What you'll do
Own the technical direction for authentication protocols at GitLab, including OAuth 2.0, OIDC, SAML, and token exchange, across the Rails monolith and GATE services.
Write and drive design documents and architecture decision records (ADRs) for multi-quarter work, then break that work into increments that ship behind feature flags.
Lead migrations that must not break existing customers: token formats, client and grant state, and session behavior on GitLab.com, Self-Managed, and Dedicated.
Be hands-on in the most complex parts of the code, in Ruby on Rails and Go, and review the designs and merge requests of other engineers.
Agree interface contracts with the GATE Core, GATE Infra, Authorization, and Tenant Scale (Cells and Organizations) teams, and keep them current as the architecture changes.
Treat authentication as a security and availability boundary: threat-model new flows, add rate limits and abuse controls, and lead the technical response to authentication incidents.
Mentor senior and intermediate engineers on the team and raise the protocol and security knowledge of the whole group.
Work asynchronously with engineers in India, Europe, and the Americas, with most decisions made in writing.
Take part in on-call or operational support where your team’s ownership model requires it.
What you'll bring
Significant experience building and running production authentication or identity systems at scale, with technical leadership across teams that moves unclear problems to written decisions and shipped code.
Deep, hands-on knowledge of OAuth 2.0 and OIDC: authorization code with Proof Key for Code Exchange (PKCE), refresh token rotation, token exchange, client registration, scopes, and JSON Web Tokens (JWTs) with signing keys and key rotation.
Working knowledge of SAML 2.0 single sign-on and enterprise identity integration (LDAP, System for Cross-domain Identity Management (SCIM), or similar).
Strong production experience in Ruby on Rails or Go, willingness to work in both, and experience with careful refactors, feature-flagged rollouts, and backward-compatible migrations in large, long-lived codebases.
A security mindset. You think about token theft, replay, revocation, and blast radius before you think about elegance.
Experience with multi-tenant software as a service (SaaS) systems, including data isolation and performance under high request volume.
Clear, concise written English and comfort working in an all-remote, asynchronous company.
Optional experience: authentication libraries (Doorkeeper, Devise, or OmniAuth), passkeys or multi-factor authentication, workload identity, gateways or policy engines, AI agent authentication, or multi-region architectures. Contributions to identity standards or open source identity projects are also welcome.
About the team
The Authentication group is part of the Security Platform stage, alongside Authorization, GATE Core, GATE Infra, Secrets Manager, and other security teams. We own sign-in, single sign-on, OAuth, and personal and service tokens. Our work touches every GitLab customer, and much of it is on the critical path for Cells and for GitLab's AI agent platform.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Los Angeles, USA
Riot’s Data Engineers build tools and data products that help teams understand and improve the experience of players worldwide. They work across data pipelines, data modeling, data infrastructure, and data quality to make large-scale data useful, reliable, and accessible.
As a Data Engineering Intern, you’ll work with data engineers, software engineers, data scientists, analysts, and game or product partners to build and improve data products. You’ll gain exposure to transforming raw data into clean, queryable datasets, designing data models, validating data quality, and supporting data pipelines. You’ll be supported by experienced team members as you learn Riot’s tools, systems, and engineering practices.
Potential Responsibilities:
Collaborate with data engineers, software engineers, data scientists, analysts, and game teams on data-focused projects.
Transform raw data into clean, documented datasets that can be queried and used by downstream partners.
Implement small data pipeline, data modeling, or data-quality tasks using established tools, templates, and technical guidance.
Support the design of relational data models and data products for game, product, or business use cases.
Help validate data for accuracy, timeliness, completeness, and sustainability.
Participate in code reviews, technical discussions, team rituals, and project planning.
Document technical proposals, implementation details, and data definitions clearly.
Learn how cloud, distributed-processing, and data-pipelining systems support Riot’s games and products.
Required Qualifications:
Graduating in the 2028 calendar year.
Currently enrolled in a Computer Science, Engineering, Data Science, or related technical degree program.
Available to work full-time hours for the 12-week internship duration.
Comfortable programming in Python or Java.
Understanding of data structures and algorithms.
Familiarity with SQL and relational data concepts such as tables, keys, normalization, or indexing.
Minimum GPA of 2.5.
Desired Qualifications:
Currently enrolled in a graduate-level (Master’s or PhD) Computer Science, Engineering, Data Science, or related technical degree program.
Experience developing a data pipeline, data model, database project, or data-driven application through coursework, internships, research, or personal projects.
Familiarity with cloud-computing basics, such as AWS or GCP.
Experience working with Linux operating systems.
Understanding of distributed systems, concurrent programming, or distributed data processing.
Familiarity with tools or frameworks such as Databricks, Spark, Flink, Hive, Kafka, Airflow, Luigi, Docker, Terraform, Kubernetes, Parquet, or Avro.
Experience with Scala, C++, Golang, or another programming language.
Familiarity with software development practices such as Git, unit testing, functional testing, or continuous integration and deployment.
Portfolio, website, GitHub, or other collection of original work.
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We’ll consider your studies and experience, as well as your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be the role for you!
Applications close January 4th, 2027
Our Perks
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern-focused events so you can connect with your fellow interns and Rioters and make the most of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner’s Code and Community Code. Our culture embraces differences as a strength, and we are committed to promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in gaming.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $53.41 - $69.28 hourly
Location: Los Angeles, USA
At Riot Games, Community Managers are responsible for providing game teams with strategic, upstream visibility into player needs and creative opportunities to exceed player expectations. For our Community, they are charged with ensuring players understand the current and future state of games. We strive to consistently and proactively manage player expectations and ensure we surprise and delight players at every opportunity.
As a Community Management Intern, you’ll work with Riot Games’ community teams to help execute programs and initiatives that deepen community engagement, build strong influencer relationships, and deliver impactful marketing communications that inspire, delight, and inform players across all of Riot’s games. You’ll help ensure our communications are both globally aligned and locally relevant to players across social media and partner with creators and influencers to bring campaigns to life. Overall, you will be part of the core team that connects our players, our brand, and our product teams to grow an engaged player community deeply connected to all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms and with our community of content creators
Work with the global Publishing team to escalate player needs and provide visibility into specific behaviors and trends
Help deliver player-facing opportunities and experiences that connect the community with key beats and events.
Coordinate with global and regional partners to ensure consistent messaging and impactful campaign delivery.
Track, analyze, and report on community, influencer, and social campaign impact to optimize future efforts.
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $33.94
Location: Los Angeles, USA
Riot Games' social channels span across numerous platforms and services to support players all across the globe. They're the primary method of communication with our highly-engaged players, supporting product releases, updates, community feedback and, obviously, memes.
As a Global Social Media Intern, you’ll work with Riot Games’ social media and community teams to help execute social media strategies that connect players with our games, brands, and communities around the world. You’ll support the day-to-day operations of Riot’s global social media ecosystem, including coordinating content and campaigns, maintaining channel tools and processes, and helping teams deliver timely, engaging, and player-focused communications. You’ll collaborate with regional and cross-functional teams to ensure our social media presence is globally aligned, locally relevant, and responsive to player conversations. Overall, you’ll play an important role in helping Riot build and maintain meaningful connections with players through social media, strengthening the communities surrounding all of Riot’s IP.
Responsibilities:
Work across Brand, Creative, Editorial, Influencer, Social and PR teams to champion player-first ideas and help build campaigns and strategies that support goals at the global level
Assist with the creation and execution of the communication strategy for players, including through social platforms
Assist in maintaining social media operations and admin functions, including access to channels and software tools, new staff onboarding, and best practices documentation
Help build a connection with existing players and potential new players, both with organic and paid strategies
Support with global and regional social teams with project organization, field international and cross-functional requests, oversee management of intake processes and policies.
Monitor and escalate social media discussions and platform issues
Required Qualifications:
Currently enrolled in a college, university or non-degree program
Graduating in the 2027 or 2028 calendar year
Available to work full-time hours for the 12 week internship duration
Experience or education in community management, influencer relations, marketing communications or related field
Familiarity with League of Legends, VALORANT, or Riot’s IP
Desired Qualifications:
Experience with online gaming and/or digital content creation
Familiarity with marketing communications planning and campaign integration
Comfortable working in fast-paced, highly collaborative environments
Work Authorization
Candidates must be legally authorized to work in the United States for the duration of the program.
This position is not eligible for visa sponsorship. We do not sponsor visas for this position or internship conversions.
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will certainly be looking at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!
Applications close Monday, January 4th, 2027 at 11:59pm PT
Our Perks:
Riot Internships are paid, and interns can also participate in our 401(k) plan. You can expect in-game perks, and the ability to participate in our Play Fund, so you can broaden and deepen your knowledge of our players and community through games. The University Recruiting team also invites you to intern focused events so you can connect with your fellow interns and Rioters to make the most out of your experience.
Riot Games fosters a player and workplace experience that values teamwork embodied by the
Summoner's Code
and
Community Code
. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of
thriving together
and our ongoing work to build the
most inclusive company in Gaming
.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
(Remote Only)
The hourly rate for this internship is USD $35.00
Location: San Jose, California, United States
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
Building machine learning systems for risk at a global crypto exchange is fundamentally different from conventional ML engineering. The data spans on-chain activity, fiat deposits and withdrawals, trading behaviour, account access patterns, device intelligence, identity information, and customer interactions—signals that very few organizations can analyze together.
The problems are complex, adversarial, and constantly evolving. Models must identify emerging fraud patterns, scams, account takeovers, payment abuse, and other forms of financial risk while minimizing disruption to legitimate customers. Success is not measured only through offline model
metrics. It is measured through prevented losses, improved approval rates, reduced false positives, faster investigations, and more reliable customer experience.
This role sits within a multidisciplinary risk team of machine learning engineers, data scientists, risk strategy specialists, analytics engineers, product managers, and operations teams. You will work across the full ML lifecycle — from problem formulation, feature engineering, and model development to real-time deployment, monitoring, experimentation, and continuous iteration.
You will also help shape how AI is used across the risk organization. LLM-assisted development, automated model workflows, AI-powered investigations, and intelligent review agents are part of the team’s daily work. We are looking for engineers who already use these tools effectively and can help establish safe, scalable, and production-ready AI practices.
What You’ll Be Doing
We’re looking for a Machine Learning Engineer to build models and AI tools that help detect fraud and protect users at a global crypto exchange. You’ll apply deep learning and XGBoost, develop practical AI agents, and use AI coding tools in your daily work.
Build, evaluate, and deploy machine learning models for fraud and risk detection.
Improve data quality, features, and model performance, balancing fraud detection with customer experience.
Develop AI agents to support investigations, summarize cases, retrieve evidence, and automate routine workflows.
Use AI coding tools to accelerate development, testing, and debugging while reviewing and validating their output.
Work with engineering, product, and risk teams to deploy solutions and monitor their impact.
What We Look For In You
A strong foundation in machine learning, with hands-on experience in deep learning and tree-based models such as XGBoost or LightGBM.
Strong Python skills and experience training, evaluating, and deploying models.
Some practical experience building AI agents or LLM applications, including tool calling, retrieval, or workflow automation. Prototypes and personal projects are welcome.
Regular use of AI coding tools, with the ability to understand, test, and improve generated code.
Familiarity with databases and data pipelines for preparing training data and supporting ML workflows.
Good problem-solving, communication, and collaboration skills.
Nice to Haves
Experience in account takeover (ATO), scam detection, or other fraud and risk use cases.
Experience with LLM training, fine-tuning, evaluation, and alignment.
Experience with reinforcement learning algorithms and their practical implementation.
Experience with real-time ML systems, imbalanced datasets, or model explainability.
Prior fraud or risk experience is helpful
Fluency in Mandarin
Perks & Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX
Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The salary range for this position is $214,666 to $321,999
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.
#LI-SK1 #LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United States
Workplace: Remote
ClickHouse is the fastest analytical database in the world. Built for engineers and used by companies operating at massive scale. Our users care about performance, clarity, and control. Our brand reflects that. We communicate directly, avoid marketing fluff, and focus on real technical capability. Design plays a central role in how ClickHouse communicates with the world. From product launches to conference booths, every touchpoint should reflect the same clarity and confidence.
We are looking for a Creative Director to help shape how the ClickHouse brand is expressed across marketing. This role focuses on developing creative ideas, improving the overall quality of marketing work, and elevating how ClickHouse shows up across campaigns, launches, and events. You will work closely with the Head of Design and marketing leadership, contributing creative thinking and helping bring ideas to life through collaboration with the design team.
WHAT YOU'LL DO
- Develop creative concepts for campaigns and marketing initiatives
- Contribute to how the ClickHouse brand evolves and shows up across marketing
- Provide creative direction for launches, campaigns, and events
- Collaborate with marketing teams including demand generation and field marketing
- Work with designers to bring ideas to life through high-quality execution
- Help elevate the overall creative standard of marketing work
WHAT YOU BRING ALONG
- Strong experience in brand, campaign, or marketing creative roles at a SaaS company
- A portfolio demonstrating creative thinking and campaign work
- Ability to develop ideas and translate them into clear visual direction
- Strong visual and conceptual skills
- Comfortable collaborating with cross-functional teams and presenting ideas
- Interest in working in a technical, product-led environment
Experience in agency or campaign-driven environments is a strong plus.
WHY THIS ROLE MATTERS
As ClickHouse grows, the scale and visibility of marketing design continues to increase. This role helps ensure our campaigns, events, and marketing surfaces remain clear, consistent, and recognisable as ClickHouse.
#LI-remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO:
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
What You’ll Bring:
- Deep knowledge of Singapore and the ASEAN/APAC tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- A true generalist — you've worked across marketing, communications, events or strategy, and you can switch between them in the same day.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
Even Better:
- Proven track record working in a fast paced company.
- Experience in executive marketing, abm or PR
- Strong written and spoken English.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Ireland - Dublin Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
IT HELPDESK SPECIALIST, LEVEL 3 SUPPORT
Location: Dublin, Ireland
Work arrangement: Hybrid, with at least two days per week in the office
Coverage: EMEA and APAC
ABOUT CLICKUP
ClickUp’s mission is to make the world more productive. Our all-in-one platform helps teams plan, track, and collaborate in one place. Behind the scenes, our IT team keeps employees equipped, connected, and ready to do their best work.
We’re looking for an experienced IT Helpdesk Specialist to provide hands-on, Level 3 support for employees across EMEA and APAC. You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support.
WHAT YOU’LL DO
- Own complex employee support issues from investigation through resolution, knowing when to bring in other IT or Security partners.
- Troubleshoot macOS, hardware, software, connectivity, identity, and access issues for employees in office and remotely.
- Support Apple device deployment and management using Jamf and Apple Business Manager.
- Manage employee access and account changes using Okta and other business applications, following established security practices.
- Help employees with onboarding, offboarding, device setup, and equipment needs.
- Keep tickets, troubleshooting notes, and support documentation clear and useful.
- Look for opportunities to improve support processes and use AI thoughtfully to solve problems and reduce repetitive work.
- Partner with IT, Security, People Operations, and Workplace teams to support employees and offices across the region.
WHAT WE’RE LOOKING FOR
- At least 5 years of experience in IT support, helpdesk, service desk, desktop support, or a similar role.
- Strong macOS troubleshooting skills and hands-on experience with Jamf, Okta, and Apple Business Manager.
- Experience investigating and resolving complex support issues with a methodical, service-minded approach.
- A solid understanding of IT fundamentals and basic AI principles, including how to use AI tools responsibly and assess their output.
- A security-first mindset, including care with employee data, device security, identity verification, and access.
- Clear communication and the ability to make technical issues understandable to people with different levels of technical experience.
- Ability to support employees across EMEA and APAC and work from our Dublin office at least two days a week.
- Willingness to travel between Dublin and London as needed, with potential travel to the US or other parts of Europe when business needs require it.
NICE TO HAVE
- Experience with Bash, scripting, coding, or automation. You don’t need to be a software engineer: we value practical problem-solving and thoughtful use of AI-assisted tools.
- Experience supporting employees across multiple offices or time zones.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
What You Would Do Here:
At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented
People Operations Manager
to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region.
You'll be instrumental in
guiding and developing a team
focused on delivering world-class employee inquiry support. This includes acting as an
escalation point for more complex matters
involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on
providing high-quality customer support to our internal clients and stakeholders
, ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to
contribute to the design and improvement of our existing processes
, aligning our operations across multiple regions.
Responsibilities:
Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters.
Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems.
Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy.
Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission.
Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented.
Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements.
Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines.
Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems.
Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements.
What You'll Bring:
Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus.
Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery.
Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.
Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments.
Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience.
Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries.
Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed.
Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities.
Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Singapore
What You Would Do Here:
At Cloudflare, our mission is to empower our people to do their best work. We're looking for a motivated and detail-oriented
People Operations Manager
to join our growing team. In this manager role, you'll play a crucial part in supporting our rapidly expanding organization by ensuring the seamless and efficient experience for our employees, from inquiry resolution to accurate data management, and auditing of critical People and Payroll processes within the APJC region.
You'll be instrumental in
guiding and developing a team
focused on delivering world-class employee inquiry support. This includes acting as an
escalation point for more complex matters
involving People and Payroll questions, and ensuring that all transactions meet minimum standards, keeping our people systems auditable, clean, and up-to-date. A key focus will be on
providing high-quality customer support to our internal clients and stakeholders
, ensuring their needs are met with efficiency and accuracy. As we scale, you'll also have exciting opportunities to
contribute to the design and improvement of our existing processes
, aligning our operations across multiple regions.
Responsibilities:
Lead HR Service Delivery: Guide and develop a team focused on providing world-class employee inquiry support, serving as an escalation point for complex People and Payroll matters.
Ensure Data Integrity & Compliance: Oversee HR transactions to ensure they meet minimum standards, maintaining auditable, clean, and up-to-date people systems.
Drive Operational Excellence: Partner with regional senior management and stakeholders to address their specific HR operational needs with high responsiveness and accuracy.
Manage Payroll Operations: Oversee monthly payroll inputs, ensuring accuracy and timely submission.
Uphold Compliance Standards: Manage adherence to SOX Control & Compliance, ensuring all Standard Operating Procedure (SOP) requirements are meticulously followed and documented.
Optimize HR Processes: Contribute to the design, tracking, and implementation of improvements for HR business processes, translating operational needs into technical requirements.
Facilitate Regional Approvals: Manage the regional offer approval process, ensuring strict compliance with internal guidelines.
Support System Enhancements: Contribute to the implementation of improvement projects defined by the People Services group, collaborating with Centers of Excellence (COEs) and other internal teams to test new functionality and troubleshoot technical issues within HR systems.
Analyze & Report: Analyze support tickets and HR business processes to provide regional status insights and identify opportunities for continuous process enhancements.
What You'll Bring:
Experience: 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
HR Systems & AI Tools Expertise: Familiarity with HR systems such as Workday and Zendesk, as well as experience leveraging AI-driven HR tools and automated ticket/inquiry triage solutions. Experience with Core HR, Talent, and Compensation modules is a plus.
Process Improvement & Automation Mindset: Proven ability to support and contribute to projects aimed at enhancing operational efficiency, including leveraging AI-assisted workflows to optimize service delivery.
Attention to Detail & Accuracy: Highly detailed and process-oriented with a strong commitment to accuracy in all HR transactions and data management.
Compliance Knowledge: Foundational knowledge of APJC countries' employment law and a clear understanding of operating within these regulatory environments.
Customer Focus: A strong customer service orientation and a dedication to delivering a positive internal client and employee experience.
Communication Skills: Excellent oral and written communication skills, with the ability to clearly present information and respond to cross-regional and cross-functional inquiries.
Prioritization & Execution: Adept at prioritizing tasks, executing effectively, and providing clear status reports as needed.
Organizational & Problem-Solving Skills: Strong organizational, problem-solving, and time management abilities.
Adaptability & Technical Aptitude: Highly adaptable in a global, fast-paced environment with a willingness to adopt AI-assisted data analysis and reporting tools to streamline APJC operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
ГибридleadSan Francisco; Austin; New York City
ГибридleadSan Francisco; Austin; New York City
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридIreland - Dublin Office; You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support; Experience supporting employees across multiple offices or time zones; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only