Location: Almaty, Kazakhstan
Workplace: OnSite
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
WHAT THIS ROLE MEANS AT HIGGSFIELD
Most subscription businesses lose a password. We lose GPU-seconds.
When someone runs two hundred accounts off one card to harvest a per-account promotional grant, the cost lands on our compute bill the same hour, and it does not stop until somebody finds them. We have found operators doing exactly that — hundreds of accounts, synchronised signups, machine- generated emails, round-the-clock automation — and we have also found that most of our worst- margin accounts are not abusers at all, just heavy users on an unlimited plan. Telling those two apart, account by account, with evidence that survives being challenged, is this job.
You are the person who finds them, proves it, and puts a number on it.
You make sure:
- Every enforcement action we take is backed by evidence a stranger could follow
- We know what abuse cost us last month, on the same basis as last month
- The detection system is measured against real cases, not against its own past decisions
- When a ring changes shape, somebody notices this week — and that somebody is you
WHAT YOU WILL DO
Investigation & casework
- Run ring investigations end to end: from a flagged account or a cost anomaly to a named cluster, its members, its signature, its lifetime economics and a recommended action.
- Build the linkage yourself — shared payment instruments, IP and ASN concentration, email-stem families, registration bursts, behavioural and automation fingerprints — and know which links are evidence and which are coincidence.
- Separate abuse from unprofitable-but-legitimate every single time. On an unlimited plan, negative gross margin is normal. Cost is a gate, never a trigger.
- Triage the review queue the detection system produces, and feed what you learn back into it. Your adjudications are the only unbiased labels the scientist has.
Evidence & defensibility
- Produce evidence packages that hold up outside the company — to an external auditor, to a payment network, to a customer disputing a ban, to Legal enforcing our Terms. Our abuse work has already been used in all four contexts.
- Write per-account, not per-ring, when the action is per-account. A ban list without a reason column is not evidence.
- Know what our Terms of Use actually entitle us to do, and flag when the evidence supports the finding but not the action.
Quantification & reporting
- Own the abuse loss number: what it cost, on what basis, net of the revenue we reversed and the legitimate customers we caught by mistake. Same definition every month, written down.
- Distinguish COGS burned, revenue at risk, revenue reversed and cash refunded — they are four different numbers and people will conflate them.
- Build the recurring reporting that tells us whether the problem is growing, and the ad-hoc answer to "why did compute spike last Tuesday" that is due the same day.
Monitoring & adaptation
- Watch the detectors themselves. A rule that stops firing is a detection event, not a quiet week.
- Check the instrument before explaining the movement: a missing upstream table, a silently dropped join, a vendor signal that went away. This has bitten us and it will again.
- Spot new abuse patterns before they are in anybody's model — usually in a cost anomaly, a strange cohort, or a support ticket that does not fit.
How we work
- SQL and Python on raw payment, usage and identity data in BigQuery, without anyone preparing it for you. We use AI heavily — resourcefulness beats syntax.
- Close partnership with the Antifraud data scientist (you validate what they build), Payments (chargebacks and processor signals), Support (the humans who meet your false positives) and Finance (the loss number goes in the accounts).
WHO WE'RE LOOKING FOR
- 2+ years doing investigative or risk analytics — fraud, abuse, trust and safety, AML, chargebacks, gaming or marketplace integrity. What matters is that you have chased real bad actors, not modelled them in the abstract.
- Strong SQL, without help. Self-joins, window functions, cohort replay, and joining payments to usage to identity across messy keys. This is the single most-used skill in the role.
- Python at working level for analysis — pandas, notebooks, a bit of graph work.
- Investigative instinct: you follow the thread, you notice the thing that does not fit, and you can say when a pattern is a coincidence.
- Evidentiary discipline: you can write up a finding so that somebody who distrusts you can check it, and you know the difference between "this looks like abuse" and "this is provable."
- Unit-economics literacy: gross margin per account, what compute costs, and why a negative-margin customer may be entirely legitimate.
- The judgment to escalate rather than act when the evidence is thin, and to say so in writing.
- Clear written and spoken English, B2+.
Backgrounds that often do well:
- Fraud / risk analysts from fintech, payments, marketplaces, gaming, crypto or betting
- Trust & safety investigators and platform-integrity analysts
- Chargeback, dispute or AML analysts who write their own queries
- Strong product or BI analysts who got handed the abuse problem and kept it
WHAT THIS ROLE IS NOT
This role is not a fit if you:
- Want to build models full time — that is the Antifraud data scientist, and it is open
- Want to do content moderation or NSFW classification
- Would put an account on a ban list without being able to say why in one sentence
- Treat every negative-margin account as an abuser
- Need a labelled dataset or a clean table before you can start
- Are uncomfortable that your work gets real people's accounts restricted, sometimes wrongly
- Want predictable 9–5 workdays
HIRING PROCESS
- Screening call (30 min)
- Hiring-manager screen (30 min)
- Business case (1,5 hour)
- Tech interview (1,5 hour)
- Final interview (30 min)
- Paid on-site trial (1 month)
THE DEAL
- Competitive salary in USD
- Equity: participation in the company's stock option program
- On-site role in Almaty, Kazakhstan
- Relocation support (flight + temporary housing)
- Flat structure, high autonomy, fast career growth
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
As a Product Manager, Software Factory, you’ll own a new product area that puts AI agents on every stage of the development loop: triaging an issue, planning it, writing the code, and checking the result, while keeping people on the judgment calls. Human time and attention are now the bottleneck, and the opportunity is to automate continuous software maintenance and improvement. You’ll define how agents help fix bugs, implement features, improve performance, mitigate security issues, improve code quality, and increase test coverage. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you'll do
Own the product vision, strategy, and multi-year roadmap for Software Factory
Define the workflow model: how work moves through classification, analysis, implementation, and review, and where the handoff back to a person belongs
Own the trust and quality bar (evals, verification, retry behavior, and what the factory may touch without human approval) and shape the memory and context model that lets a factory build up knowledge of a repository over time
Define how factories integrate with where engineering work already lives, including GitHub and Linear, and with agent harnesses such as Codex and Claude Code, and define new dedicated surfaces for interacting with factory agents
Work directly with design partners and Enterprise customers adopting factories against their own codebases
What you need
8+ years of product management experience, including developer tooling products (ideally CI/CD, code review, developer productivity, or AI coding tools)
Used coding agents hands-on, and can describe where they succeed and where they fail today
Technical depth in agent orchestration, evals, context management, and sandboxed execution
Owned a platform area that other product teams build on, and set technical direction others adopted
Worked on products with probabilistic output, defining acceptance bars and measuring quality over time
Worked directly with design partners or Enterprise customers on adopting new engineering workflows
Bonus if you
Have worked on multi-agent systems or agent orchestrators
Have worked on products adopted bottom-up by individual developers before spreading to teams
Have run or operated a large open-source project
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Singapore
Workplace: Remote
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a large variety of tasks related to our customers locally in Singapore, as well as more regionally across APJ, APAC, and EMEA. This is a customer-facing role that will include customer interactions via chat, calls, Slack messages, and virtual meetings over video. You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post- sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll-up their sleeves and help us continue to provide excellent customer support to our rapidly growing user base.
Note: This is a remote position, but candidates must be located in Singapore.
What you will be doing:
- Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a first-line technical engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreements ("SLAs") on technical cases that are opened via a ticketing system, email, Slack, chat, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you bring along:
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Be present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal English communication skills and the ability to work fully remote with reliable connectivity
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, high-performing, largest, and fastest databases on the planet
- The ability to build trusted relationships with colleagues, customers, and partners
- You are self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Experience with ClickHouse
- Experience with OSS and open-source technologies, as a user, community member, or contributor
- Experience with Azure, GCP or AWS
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or others
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Warsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
Capital.com's Product Security team protects our web and mobile applications, infrastructure, and external perimeter in a highly regulated environment. As Senior/Staff Application Security Engineer, you will raise the bar for application security across the organisation. This role is measured by leverage: how well you design, automate, and scale security processes so that many engineering teams can build securely by default.
You will lead security architecture reviews and threat modelling, increasingly with the help of AI tooling, and turn one-off security work into repeatable, self-service capabilities. The role combines deep hands-on offensive and defensive security expertise with the engineering mindset needed to automate at scale. You will work closely with development, QA, DevOps, and platform teams.
Responsibilities:
Security Architecture & Threat Modelling:
Lead security architecture reviews and threat modelling for new and existing systems, using AI tools to make reviews faster, more consistent, and scalable across teams
Act as a security force multiplier by influencing the standards, patterns, and guardrails that let teams move fast and stay secure
Security Automation & Tooling:
Design, build, and automate scalable security processes that engineering teams can self-serve, covering secure design review, threat modelling, testing, and remediation workflows
Integrate and automate security checks across the SDLC and CI/CD pipelines (SAST, DAST, SCA, secrets, and IaC scanning), tuned for strong signal and low friction
Own and evolve security tooling such as DefectDojo and SAST, DAST, and SCA platforms, maximising automation, coverage, and integration
Apply AI and LLM-based tooling to architecture review, threat modelling, code review, and vulnerability triage, and help define how the team adopts these tools safely
Security Testing & Vulnerability Management:
Conduct and oversee security assessments of web and mobile applications, APIs, and cloud infrastructure, including manual testing and PoC development
Run vulnerability scans across internal infrastructure and the external perimeter, then analyse findings, define remediation, and track issues to closure
Support and triage the Bug Bounty Program and external vulnerability reports, automating triage where possible
Participate in and help lead red teaming and offensive security exercises
Enablement:
Drive knowledge sharing on secure development, mentor engineers, and deliver training for development and QA teams
Requirements:
Experience:
5+ years in application or product security, or equivalent depth, with a track record of senior or staff-level impact
Demonstrable experience leading security architecture reviews and threat modelling (e.g. STRIDE, attack trees, data-flow analysis) across multiple teams or products
Proven ability to automate and scale security processes by building tooling, integrations, and self-service workflows that reduce manual effort
Technical:
Strong hands-on security testing skills, including code review and web, mobile, and API application security assessments, as well as the ability to triage and validate external vulnerability reports and bug bounty submissions
Strong software engineering ability in at least one language (e.g. Python, Go, JavaScript), with the ability to build automation, not just scripts
Deep understanding of the OWASP Top Ten, secure design, and secure coding best practices
Experience with SAST, DAST, SCA, and vulnerability management platforms, and integrating them into CI/CD
Strong understanding of modern application architectures: REST APIs, microservices, cloud-based systems, and containers
Practical experience applying AI and LLM tooling to security work, or clear enthusiasm and aptitude to do so
Collaboration:
Excellent communication and influencing skills: you can explain security concepts to technical and non-technical stakeholders and drive change without direct authority
A self-starter who enjoys solving complex problems, building leverage through automation, mentoring others, and strengthening security culture
Nice to have:
Experience securing the AI harness: hardening LLM and agent pipelines, prompts, tool and MCP integrations, and model endpoints against prompt injection, data leakage, and insecure agent actions
Experience securing Kubernetes, including cluster hardening, RBAC, network policies, admission control, workload isolation, and image and supply-chain security
Experience securing AWS infrastructure, including IAM, network and account architecture, key and secret management, and CSPM
Experience building AI-assisted security tooling or internal self-service security platforms
Experience mentoring or technically leading a security team
Offensive or advanced security certifications such as OSAI, OSEP, OSCP, or OSWE
What you'll get in return:
You will join the company, that cares about work and life balance
Annual Bonus based on the performance review cycle
Generous Annual Leave Policy
Medical Insurance and Pension fund, with additional benefit packages based on the location
Hybrid working model (3 days from our modern office and 2 days fully remotely)
Comprehensive Workation Policy with 30 more remote days available.
Possibility of taking two additional days of paid leave per year to dedicate to volunteering efforts.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Senior Software Development Engineer in Test with extensive industry experience to define and execute the design, development, and maintenance of Fivetran’s test automation tools and framework using reliable and scalable techniques.
As a Senior SDET, you will focus on solving complex testing difficulties by designing, developing and improving automation and reporting frameworks. You will invest in improving test stability and performance of the framework by developing innovative solutions to boost Fivetran’s testing efficiency. You will also coach Fivetran quality engineers to be the best in class automation engineers, and will continuously work with the team to ensure high standards for automation. The ideal candidate will be highly technical, detail-oriented, creative, motivated, and focused on achieving results.
This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Java11, JUnit5,
Docker and Kubernetes
AWS, GCP
Terraform, WireMock, RestAssured
Bazel, BuildKite
What You’ll Do
Review requirements, specifications and technical design documents to provide meaningful, risk-focused feedback.
Design and evolve scalable automation frameworks in Java with a strong emphasis on reliability, performance, and data correctness.
Write high-signal test strategies for complex features and automate them across multiple environments.
Improve CI/CD pipelines by building robust validation layers that prevent silent failures and regressions.
Build internal tools and proof-of-concepts using AI/LLM technologies to:
Accelerate debugging and failure triaging
Generate high-quality test scenarios
Detect flaky patterns or regression risks
Improve log analysis and root-cause identification
Enhance developer and QA productivity
Design AI-assisted workflows that integrate seamlessly into the existing automation and release pipelines.
Experiment with and implement agent-based systems or LLM-powered tooling that streamline development and testing processes.
Actively measure and improve engineering impact through reliability metrics, automation efficiency, and defect prevention signals.
Collaborate with engineering teams to drive a culture of quality ownership and automation-first thinking.
Skills We’re Looking For
5+ years of experience in the software industry with strong passion for quality, automation, and engineering excellence.
Deep understanding of OOP principles and strong proficiency in Java.
Expertise in designing scalable automation frameworks and identifying negative, edge, and high-risk scenarios.
Strong understanding of distributed systems risks such as schema drift, idempotency failures, data inconsistencies, and race conditions.
Hands-on experience with cloud platforms (AWS, GCP, Azure) and containerized environments (Docker, Kubernetes).
Experience building and maintaining CI/CD pipelines with tools such as Jenkins, CircleCI, Buildkite.
Experience working with backend automation frameworks.
Knowledge of database testing and ETL/data pipeline validation is a strong plus.
AI & Productivity Engineering
Demonstrated ability to leverage AI/LLM tools to significantly accelerate development, debugging, test design or automation activities.
Experience building AI-assisted tools, workflows, or agents that integrate into engineering pipelines.
Ability to design prompt strategies, validate LLM outputs rigorously and implement safeguards to prevent hallucinations or unsafe automation.
Experience streamlining workflows using AI to improve measurable engineering productivity.
Comfortable feeding, tuning and orchestrating AI agents to solve real engineering problems.
Strong outcome orientation, measures success through impact, reliability gains and velocity improvements rather than output volume.
#LI-HYBRID
#LI-VM1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Limassol, Cyprus
The System & Infrastructure Administrator is responsible for the day-to-day administration, support, security, and reliable operation of the company’s corporate IT environment. The role ensures that user access, infrastructure, internal services, networks, endpoints, and core business systems remain available, secure, and properly maintained to support daily business operations.
Responsibilities
Manage the full employee access lifecycle (Joiner–Mover–Leaver) across Microsoft 365, Active Directory, GitLab, 1C-related systems, Slack, ClickUp, Vaultwarden, VPN, file storage, and other corporate services.
Provision and revoke accounts, access, licences, MFA, SSO, VPN access, equipment, and company assets; update access promptly when employees change roles or leave.
Administer Microsoft 365/Entra ID, Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, Linux systems, and SMB-based shared storage.
Maintain server and virtualisation infrastructure, storage, backups, internal services, and remote-access solutions.
Administer office networks, Wi-Fi, VLANs, VPNs, firewalls, switches, routers, DNS records, domains, and TLS certificates.
Monitor infrastructure and backup jobs, perform regular recovery tests, apply patches and updates, and troubleshoot incidents.
Operate endpoint protection, EDR, vulnerability-management, logging, and SIEM tools; triage alerts and escalate security incidents when required.
Provide infrastructure-level support for SWIFT, 1C-related systems, corporate websites, and internal web services.
Provide L2–L3 support for employee endpoints and workplace technology, including advanced troubleshooting, hardware replacement, OS and application issues, access-related problems, encryption, VPN connectivity, and escalated technical incidents.
Manage the lifecycle of laptops, peripherals, IT assets, software licences, subscriptions, repairs, and approved purchases.
Maintain technical documentation, asset and access records, recovery procedures, and operational runbooks; automate repetitive tasks where appropriate.
Requirements
3+ years of hands-on experience in system administration, infrastructure support, or corporate IT operations.
Strong practical knowledge of Windows Server, Active Directory, Group Policy, Microsoft 365/Entra ID, DNS, DHCP, and access management.
Working knowledge of Linux administration and troubleshooting.
Strong understanding of TCP/IP, VLANs, routing, NAT, VPNs, Wi-Fi, firewalls, NAS, and SMB.
Experience with virtualisation, Proxmox, ZFS, LVM, storage systems, backup systems, and recovery procedures.
Experience with Docker, GitLab CI, and container registries.
Understanding of RBAC, least privilege, MFA, SSO, privileged and service accounts, access reviews, patching, endpoint security, and incident escalation.
General knowledge of cloud providers and cloud concepts, including compute, storage, networking, IAM, monitoring, backups, shared responsibility, and basic cost awareness.
Experience supporting employee devices at L2–L3 level and working with an ITSM/helpdesk system.
Basic automation skills in PowerShell, Bash, Python, Ansible, or APIs.
Good written English and the ability to maintain clear technical documentation.
Nice to Have
Hands-on experience with AWS, including IAM, EC2, VPC, S3, Route 53, CloudWatch, or AWS Backup.
Experience operating or troubleshooting Kubernetes clusters.
Experience with SIEM, EDR, vulnerability scanners, PKI, certificate automation, or secrets-management systems.
Experience supporting 1C, SWIFT, financial systems, Microsoft Intune, or ITAM/CMDB platforms.
Benefits
Competitive salary;
Annual performance bonus;
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (mid-market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume mid-market book of business (100–999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do:
Own and manage mid-market client and broker relationships across a high-volume book of business (50–60 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 20% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
4+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range for this position (inclusive of Base + Commission) is $125,000 to $150,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $185,000 - $280,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550 and and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dublin, Ireland
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Millions of people rely on Notion to do their most important work, and protecting that trust is foundational to everything we build.
We’re looking for a hands-on Detection Engineer to build and operate the systems and workflows we use to detect and respond to attacks across Notion’s cloud-native environment. You’ll ship high-signal detections, improve the platform that powers them, participate in incident response, and help shape how detection and response engineering scales at Notion.
You’ll work closely with Engineering, Corporate Security, and Infrastructure, with broad latitude to identify gaps, prioritize investments, and build what’s needed next.
We view detection and response as a software engineering discipline: detections are code, platforms are products, and measurement matters
WHAT YOU'LL ACHIEVE
- Build and tune high-signal detections across cloud, identity, endpoint, and SaaS environments, with review and mentorship from senior teammates as you ramp up.
- Contribute to the detection platform, including rule lifecycle management, tuning, measurement, and rollout safety.
- Build tooling and automation that speed up triage, enrichment, investigation, and detection authoring, including LLM-based workflows where useful.
- Turn threat intelligence and adversary TTPs into detections, telemetry requirements, and response improvements.
- Take part in investigations, incident response, and postmortems, and help turn what we learn into lasting fixes.
- Help define and track metrics such as coverage, MTTD, and alert quality.
- Join a shared on-call rotation for incident response.
SKILLS YOU'LL NEED TO BRING
- We're hiring across a range of experience levels. If you have some of these skills but not all, we'd still like to hear from you.
- 3+ years of experience in detection engineering, security operations, incident response, threat hunting, or a closely related security or software engineering role.
- Have written or tuned detections that run in production, and care about signal quality and cutting noise.
- Working knowledge of at least one detection or query language (Sigma, KQL, SPL, YARA-L, EQL, or Panther), or strong SQL or Python skills and the drive to learn one quickly.
- An understanding of how attackers operate (for example, MITRE ATT&CK), and the ability to use it to decide what to detect.
- Hands-on experience with AWS, GCP, or Azure, ideally including identity and access logs.
- Have used SIEM, EDR, or SOAR tools in any size of environment.
- Write clearly in runbooks, design docs, and incident notes, and can own well-scoped projects end to end.
NICE TO HAVE
- Have led purple team, blue team, or adversary emulation exercises that improved detections or telemetry.
- Experience running SIEM, EDR, or SOAR platforms at large scale.
- Experience building or maintaining detection-as-code workflows (version control, CI, and tests for detections).
- Experience applying LLMs or agent-style tooling to security workflows.
- Experience securing AI-enabled systems or endpoint tooling.
- Kubernetes or container detection experience.
- Background in threat intelligence, malware analysis, or digital forensics.
- Contributions to the security community through research, tooling, CTFs, or talks.
- Experience at a high-growth startup or AI company.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated base salary range for this role is €75,000–€142,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We are looking for an experienced and operationally sharp Security Operations & Incident Response Analyst (L3) to join Aleph's global IT Security team.
Reporting to the Global CISO, you will be the first line of defence when incidents occur and the engine behind the team's threat detection and response capabilities. You will own the end-to-end incident response process, lead threat hunting and intelligence activities, and manage the vulnerability and identity governance programmes — ensuring Aleph is both able to detect threats quickly and respond to them effectively across a complex, globally distributed environment.
What you'll do:
Incident Response
Own and coordinate the
end-to-end incident response process
: identification, triage, containment, eradication, recovery, and post-incident review (lessons learned).
Serve as the primary point of contact for security incidents escalated from IT Operations, the Security Engineer, and external sources.
Maintain and continuously improve
incident response playbooks
for the most relevant threat scenarios (ransomware, phishing, account compromise, data breach, insider threat, etc.).
Manage the
security incident log and register
: track all incidents, document timelines and actions, and produce trend analysis and reporting for the CISO.
Coordinate with external
SOC or MDR providers
where applicable: review daily reports, validate alert quality, and manage escalation workflows.
Data Breach Management
Lead
data breach investigations
: scope the breach, gather and preserve evidence, assess PII exposure, and coordinate response with Legal, Privacy, and HR.
Produce breach investigation reports with findings, root cause, and recommendations.
Threat Hunting & Intelligence
Conduct
proactive threat hunting
across the environment: develop hypotheses based on threat intelligence, search for indicators of compromise (IoCs), and investigate anomalous behaviour.
Manage the
Threat Intelligence function
: track relevant threat actors, TTPs (MITRE ATT&CK), and sector-specific threat campaigns; integrate intelligence into SIEM/XDR detection rules and hunting queries.
Produce threat intelligence summaries and briefings for the CISO and relevant stakeholders.
Vulnerability Management
Own the
vulnerability management programme
: schedule and execute periodic vulnerability scans across infrastructure, endpoints, and cloud environments.
Analyse scan results, prioritise findings by risk and exploitability, and coordinate remediation with IT Operations within agreed SLAs.
Track remediation progress, produce vulnerability metrics, and report status to the CISO.
Validate remediation effectiveness through re-scanning and spot-checks.
Identity & Access Management (IAM)
Manage
periodic access reviews
: coordinate with system owners and HR to review and certify user permissions across critical systems, ensuring least privilege is maintained.
Oversee the
Privileged Access Management (PAM)
programme: define PAM policies, monitor privileged account usage, and review access rights for administrator-level accounts.
Investigate and respond to identity-related anomalies and access policy violations.
What we are looking for:
3–5 years in a SOC analyst, incident response, or security operations role, with at least 1–2 years at L3 level is a plus.
Experience implementing or managing IAM and PAM solutions
Experience working within international or multinational environments.
Hands-on experience with incident response engagements (internal or consulting) is strongly valued.
Relevant certifications:
GCIH, GCFE, GCFA, CEH, CompTIA CySA+
, or equivalent. OSCP is a plus.
Strong hands-on experience with
SIEM platforms
(alert triage, rule writing, query development) and
EDR/XDR tools
.
Solid knowledge of the
MITRE ATT&CK framework
and its application to threat hunting and incident response.
Experience conducting
vulnerability scans
using tools such as Tenable Nessus, Qualys, Rapid7, or similar.
Familiarity with
IAM and PAM
concepts and platforms (e.g. CyberArk, BeyondTrust, Azure PIM, or equivalent).
Experience with
digital forensics and incident response (DFIR)
methodologies: evidence collection, log analysis, and timeline reconstruction.
Knowledge of
threat intelligence platforms
and feeds (e.g. MISP, VirusTotal, threat intel feeds).
Understanding of
ISO 27001 incident management controls, NIS2 incident reporting obligations, and PCI DSS requirement 12.10
.
Calm and decisive under pressure.
Strong investigative mindset with structured problem-solving approach, excellent documentation skills.
Ability to communicate incident status and findings clearly to both technical teams and executive stakeholders.
Collaborative and proactive, comfortable working asynchronously across time zones.
English
: full professional proficiency (C1/C2) — primary working language.
Spanish
: professional proficiency is a plus.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 48,000 EUR.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
#Aleph
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
Engineering Manager, Production Engineering - Observability
An overview of this role
You'll lead the globally distributed Observability team. The team builds and operates the metrics, logging, alerting, and capacity planning platforms that GitLab engineers use to understand
GitLab.com
and GitLab Dedicated. You'll help determine how the team collects, stores, queries, and acts on telemetry, balancing reliable signals with scale and cost.
In your first year, you'll guide improvements to Prometheus-based metrics pipelines, log ingestion and retention, alerting driven by service-level objectives (SLOs), and capacity forecasting. You'll work with Site Reliability Engineering, Product Engineering, and other Infrastructure Platforms teams to make it easier for engineers to observe the services they own. You'll also take part in incident response and help keep the team's on-call work sustainable.
What you’ll do
Lead, hire, onboard, and develop a distributed engineering team working asynchronously.
Set priorities with Site Reliability Engineering, Product Engineering, and GitLab Dedicated teams, and help the team deliver observability services iteratively.
Own the reliability, scalability, and cost of the team's metrics, logging, alerting, and capacity planning platforms.
Reduce noisy or missing alerts and telemetry gaps, and use SLOs, error budgets, and self-service instrumentation to help engineers maintain the health of their services.
Guide technical decisions about time-series storage, high-cardinality metrics, log pipelines, and distributed tracing.
Participate in the Incident Manager On Call (IMOC) rotation, coordinating the response to high-severity incidents affecting
GitLab.com
.
Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions.
Use AI tools and agents to support engineering workflows and incident triage, reviewing their output while engineers retain responsibility for decisions.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience leading an observability, platform engineering, or site reliability engineering team operating at scale, including supporting people in a distributed, asynchronous environment.
Technical knowledge of metrics systems such as Prometheus and long-term storage, logging platforms such as Elasticsearch or cloud-native services, and alerting design.
Experience using SLOs, error budgets, and capacity forecasts to make reliability and investment decisions.
Experience operating a large software-as-a-service platform and investigating production issues such as telemetry gaps, ingestion limits, or noisy and missing alerts.
Experience participating in and improving production on-call rotations, including incident coordination and balancing operational load with project work.
The ability to explain technical tradeoffs to engineering partners and other stakeholders.
Experience using AI tools or agents in engineering or management work; you can describe how you would apply them to operational problems such as incident triage.
We welcome different paths into this role, whether through practical experience, formal study, or transferable skills. If the work interests you, please apply even if you don't meet every qualification.
About the team
We're part of Production Engineering within Infrastructure Platforms and work asynchronously across regions. Our tools include Tamland, the capacity forecasting tool. We bring lessons from operating GitLab's production systems back into the platforms we build.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
What You’ll Be Doing
Lead a team of Legal Response agents day-to-day: assign and triage incoming
law enforcement
requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases.
Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager.
Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer
Service
), resolving what you can and escalating what you can't with clear context.
Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix.
Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly.
Serve as subject matter expert on law enforcement request handling for your team and adjacent functions.
Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives).
Support your Manager on process improvements, projects, and cross-team initiatives as needed.
Day-to-Day Responsibilities
Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner.
Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations.
Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s.
Coordinate with L&D on training and re-training needs identified through performance monitoring.
Lead or contribute to process improvement projects and workshops.
Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan.
Participate in recruitment activities (
screening
, interviewing) for the team.
What We Look For In You
A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking.
Prior experience leading or supervising a team, comfortable holding others accountable.
Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward.
Strong written and verbal communication; detail-oriented, especially under time pressure.
Able to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willing to work on a rotational shift to support 24x7 operations.
Willing to work in Tun Razak Exchange (walking distance from MRT TRX).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
General Information
Location: Remote.
Talents from the USA or Canada.
French/English bilingual candidates are preferred for the Montreal hub.
Overlap: 6hs with East Coast time zone, USA
Commitment: full-time
Length: 12+ month
Required Skills:
— 6–10 years of Salesforce administration and development experience with platform ownership responsibilities
— Expert-level Salesforce Flow experience
— Solid hands-on experience with Apex and Lightning Web Components (LWC)
— Experience with Salesforce Experience Cloud and Service Cloud
— Strong Salesforce release management experience
— Experience with CI/CD for Salesforce environments
— Strong knowledge of Salesforce security, sharing, permissions, and platform governance
— Experience defining and enforcing coding and configuration standards through hands-on pull request reviews
— Experience managing production Salesforce environments, including releases, sandbox strategy, backup, and recovery
— Experience designing reusable Flow, LWC, and integration patterns for development teams
— Experience leading or supporting P1 production incident response
— Hands-on experience using AI coding copilots and agents in Salesforce development workflows
— Experience with Salesforce metadata automation, test generation, org discovery, and AI-assisted pull request review
— Ability to validate AI-generated code and automation before production deployment
Optional Skills (not mandatory):
— French and English bilingual proficiency
— Salesforce Administrator certification
— Salesforce Platform App Builder certification
— Salesforce Platform Developer certification
— Bachelor’s degree or equivalent experience
Deliverables:
— Own the Salesforce production environment, including releases, security, sandbox strategy, backup, and recovery
— Define Salesforce coding and configuration standards and participate directly in pull request reviews
— Build reusable reference patterns for Salesforce Flow, LWC, and integrations
— Lead P1 incident response, including triage, remediation, and pairing with engineers on fixes
— Drive a release cadence of two weeks or less in collaboration with QA and product stakeholders
— Allocate and manage ongoing technical-debt capacity, targeting approximately 10–30% of engineering capacity
— Own the AI-assisted Salesforce development toolchain, including coding copilots, test generation, org discovery agents, and pull request pre-review
— Measure developer effective capacity when using AI-assisted workflows and identify friction caused by manual delivery processes
— Automate operational runbooks and release-note generation while maintaining human approval for production-risk decisions
— Use AI copilots and agents daily to accelerate discovery, development, testing, and documentation while remaining accountable for production decisions
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Anthropic is working on frontier AI systems that handle sensitive information at enormous scale. How we protect that data, and how we build privacy into our systems rather than bolting it on afterward, is central to our mission of building AI that is safe and beneficial.
We’re looking for an experienced Incident Response Manager to own and evolve incident management within the privacy team. This is a senior-level specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from privacy incidents. These incidents involve personal data subject to GDPR, CCPA, HIPAA and similar laws, and to the contractual commitments Anthropic makes to its customers.
You’ll be the driving force behind maturing and scaling our incident response lifecycle, from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented. You will partner closely with Privacy Legal on notifiability and communications, and with the Privacy Program team on executive and board reporting; this role owns the engineering-side programme, its metrics and its follow-through.
You won’t just manage incidents: you’ll make sure we get meaningfully better after each one.
Key responsibilities
Own the end-to-end privacy incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
Serve as incident commander for privacy incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.
Establish and run incident commander rotations within privacy, ensuring clear ownership and effective coordination during incidents of varying severity.
Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams, ensuring follow-through on both tactical fixes and strategic improvements.
Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable.
Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialized, and acted upon across the organization.
Partner with Privacy Legal on breach and notifiability assessments against regulatory timelines, coordinate customer and regulator communications when required, and keep privileged and non-privileged records appropriately separated.
Develop and maintain privacy incident response documentation, playbooks, runbooks, and training materials; keep them current as our products, data flows and obligations evolve.
Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for privacy events.
Define, develop, and track incident management KPIs and report regularly to leadership.
Support broad cross-functional training and initiatives to uplevel privacy awareness across the company (e.g. Tabletop exercises, training, talks).
Minimum qualifications
Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.
Have a demonstrated track record of turning incident data into organizational improvements: not just writing post-mortems, but driving the cross-functional work to implement systemic fixes.
Are comfortable participating in on-call responsibilities and leading incident response during high-severity privacy events, including off-hours.
Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist.
Excel at driving accountability and follow-through across multiple teams without direct authority—you know how to influence, track, and close the loop.
Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization.
Are highly organized with a knack for bringing structure to ambiguous, fast-moving situations.
Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership.
Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.
Preferred qualifications
Have 7+ years of experience in technical program management, incident management, or security/privacy operations, with significant time spent in an incident response context.
Are familiar with privacy regulation and breach-notification obligations (GDPR, CCPA, HIPAA or similar) and comfortable working with legal counsel under privilege, or have a legal background.
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$290,000
—
$365,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is hiring a Detection & Response Engineer to own how we find and stop attacks against our infrastructure, our research environment and our products.
Securing a company that trains and serves frontier video models is a different problem from securing a typical SaaS product. The environment includes research compute, large training datasets, a fast-moving build pipeline and engineers who work inside AI-assisted tooling every day. Each of those changes what an attack looks like and what you need to see to catch it.
You'll join the Security team and build our detection and response program the way an engineer would: detections as code, response as automation, evidence as something you can query. This is a role with real ownership: you'll own the detection program end to end, from what we log to how quickly we close an incident. You'll report to the head of security, partner with engineers across platform and research, and shape how this function grows from here.
WHAT YOU'LL DO
- Own detection and response end to end: what we log, what we alert on, how we triage and how we recover
- Write and tune detections as code across multiple cloud environments, Kubernetes, identity systems, endpoints and SaaS, and measure them on coverage and precision rather than alert volume
- Lead incident response from the first alert through containment and forensics, then write the post-incident review people actually read
- Build automation that takes toil out of triage, including enrichment, correlation, containment actions and evidence collection, and use LLM-based tooling where it holds up under audit
- Monitor AI agents and developer tooling operating inside our environment, and turn that into concrete telemetry and controls
- Partner with platform and research engineers so new systems ship with logging and response playbooks in place on day one
- Run threat hunts and tabletop exercises against the parts of the environment that worry you most, and fix what you find
- Turn incident and detection metrics into evidence for SOC 2, ISO 27001 and enterprise customer security reviews, working with our GRC team
- Participate in an on-call rotation for security incidents
WHAT YOU'LL NEED
- Hands-on incident response experience: you've triaged live alerts, led investigations and written up what happened afterward
- Experience building and tuning detections in a modern SIEM, ideally managed as code
- Working knowledge of how attackers move through cloud and Kubernetes environments (IAM abuse, container escape, credential theft, supply chain compromise) and what that leaves behind in logs
- Comfort writing Python, Typescript, Rust or another language to automate response work and connect security tools
- Familiarity with at least one major cloud platform and with Kubernetes at the level of audit logs, RBAC and workload identity
- Clear writing. Incident timelines, detection documentation and updates to leadership are all part of the job
- Judgment about what to alert on, what to automate and when to wake someone up
EVEN BETTER IF YOU HAVE
- Experience monitoring GPU or HPC-style infrastructure, or research environments with large datasets
- Experience building detections or guardrails for AI agents, LLM tooling or MCP servers
- Cloud forensics experience: disk and memory acquisition, cloud audit trail reconstruction, chain of custody
- Published open source detection content
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Washington, DC, USA
Why Join Exadel
We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.
From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next.
What powers it all? Our people are ambitious, collaborative, and constantly evolving.
About the Client
A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets.
What You’ll Do
Define, maintain, and execute the Master Test Strategy and detailed test plans
Establish testing scope, objectives, entry and exit criteria, dependencies, schedules, and quality gates
Lead testing activities across System Integration Testing, regression testing, performance testing, security testing, position conversion, and User Acceptance Testing support
Design, build, and optimize automated test frameworks and reusable test suites
Develop automated tests using the Calypso Automated Testing Tool, Selenium, JUnit, and Cucumber
Integrate automated test execution into CI/CD pipelines
Direct test-case development and execution across front-to-back Calypso workflows
Validate trade capture, pricing, risk, settlements, collateral, SWIFT messaging, and accounting postings
Coordinate test-environment setup, configuration, availability, and maintenance
Lead test-data planning, provisioning, validation, and refresh activities
Configure and maintain the tools required to support manual and automated testing
Coordinate System Integration Testing and User Acceptance Testing with technical teams, functional leads, and available business testers
Lead defect logging, triage, severity classification, prioritization, escalation, and resolution tracking
Manage defects and test execution through Jira and Xray
Monitor defect response and resolution progress and escalate risks affecting test completion
Oversee load, stress, batch, and performance testing using tools such as JMeter and LoadRunner
Coordinate security testing and vulnerability assessments based on OWASP principles
Maintain requirements-to-test traceability and ensure complete test coverage
Produce weekly test-execution metrics, readiness assessments, and quality-status reporting
Prepare test-summary reports, audit-ready evidence packages, and final testing sign-offs
Communicate testing risks, dependencies, blockers, and recommendations to project leadership
What You Bring
Extensive experience leading quality assurance and testing for complex Calypso implementations
Strong knowledge of Calypso front-to-back workflows, including: Trade capture, Pricing
Risk, Settlements, Collateral, SWIFT messaging, Accounting postings
Experience developing and executing master test strategies for large financial-services transformation programs
Hands-on experience with the Calypso Automated Testing Tool (CATT)
Strong test automation experience using Selenium, JUnit, and Cucumber
Experience integrating automated test frameworks into CI/CD pipelines
Experience leading System Integration Testing, regression testing, and User Acceptance Testing support
Strong knowledge of test-environment coordination and test-data management
Experience validating position conversions and complex financial data
Hands-on experience with performance-testing tools such as JMeter or LoadRunner
Knowledge of security-testing practices and OWASP vulnerability-assessment principles
Advanced experience with Jira and Xray for test and defect management
Experience producing test metrics, traceability reports, evidence packages, and release-readiness assessments
Strong defect-management, troubleshooting, and root-cause analysis skills
Excellent leadership, stakeholder-management, and communication skills
English level
Advanced
Work Type:
Onsite/hybrid
Location:
Washington, DC
Legal & Hiring Information
Compensation Transparency: The expected compensation range for this role is $125–140/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within the United States, and business needs.
Location Eligibility: This role is open to candidates residing in the United States.
Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. US work experience is not required.
Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process.
Benefits Summary: US-based employees are eligible to participate in Exadel’s benefits programs, which may include comprehensive health, dental, and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements.
Equal Employment Opportunity: Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable federal, state, and local laws.
Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local accessibility laws. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. If you require accommodation at any stage of the hiring process, please contact us.
Data Privacy Notice: For applicants residing in California, please note that personal data collected during the application process is subject to the California Consumer Privacy Act (CCPA) and will be processed in accordance with our applicant privacy notice.
Disclaimer: Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs. The offer is not binding until a signed contract is in place.
Exadel Culture
We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.
Location: San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic’s Safeguards Enforcement team detects and mitigates misuse of Claude, and much of that work depends on people: a growing human review workforce made up of full-time staff, contractors, vendors and BPO partners. As that workforce scales across a widening range of harm areas, the programs that bring people in, give them the right access, and roll them off cleanly have to keep pace.
As Program Manager for Safeguards Workforce Operations, you’ll own those programs end to end. You’ll run onboarding, offboarding, device provisioning and access provisioning for every worker type we use, working hands-on with the requests themselves while you build the processes that make them repeatable. You’ll partner with Enforcement leads to turn shifting priorities into capacity plans, and carry those plans through with our vendor partners. Because this role supports every Safeguards Enforcement program, you’ll also connect the dots across Anthropic, working with IT, People Operations, Security, Contingent Workforce, Human Data Operations and other teams running scaled human review to streamline practices and keep standards consistent.
This is a role for someone who likes fixing broken things at speed. The landscape moves quickly, priorities change often, and the work is an even mix of direct execution and program building.
Key responsibilities
Own the workforce lifecycle for contractor, vendor and BPO reviewers: onboarding, offboarding, device provisioning and access provisioning
Triage and execute inbound requests for new or changing vendor, BPO and contractor capacity
Turn ad hoc or broken processes into scalable ones, with clear owners, service levels and a system of record
Partner with IT and Security on access governance: least-privilege provisioning, timely revocation and regular access reviews
Build and maintain capacity plans with Enforcement leads, translating review demand into workforce needs and adjusting as priorities shift
Work with Safeguards vendor management to hold partners accountable to capacity and onboarding commitments
Align practices with Human Data Operations and other teams running scaled human review, and help them streamline their own workflows
Help define the long-term workforce strategy for Safeguards Enforcement
Minimum qualifications
Have personally run onboarding, offboarding, access and device provisioning for contractor, vendor or BPO workforces — doing the work, not only overseeing it
Have operated scaled human review programs with vendors or BPOs, such as trust & safety, content moderation or data annotation operations
Have taken a broken or ad hoc process, made it scalable, and brought other teams along in adopting it
Understand the fundamentals of capacity planning: how volume, handle time, quality targets, ramp and attrition turn into workforce needs
Exercise sound judgment on access and permissions, and know when to bring in IT or Security
Move quickly and stay effective when priorities change and information is incomplete
Build alignment through direct partnership with the teams you depend on
Preferred qualifications
Owned a vendor or BPO relationship directly, including service levels and business reviews
Built formal capacity models for review or operations workforces
Supported workforces across more than one enforcement or harm area
Hands-on experience with device management and identity and access tooling
Worked through a period of hypergrowth where programs had to mature alongside the organization
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ОфисAlmaty, Kazakhstan; Relocation support (flight + temporary housing)
Hybrid - San Francisco
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorNote: This is a remote position, but candidates must be located in Singapore
ГибридseniorWarsaw, Mazowieckie, Poland; Sofia City, Bulgaria; Limassol, Cyprus
seniorBengaluru, Karnataka, India, APAC
Limassol, Cyprus
УдалённоseniorГеография найма не уточнена
ГибридSan Francisco, California; New York, New York
ГибридDublin, Ireland
ГибридMadrid, Spain; Collaborative and proactive, comfortable working asynchronously across time zones
Bangalore, India; Keep the team's on-call rotation sustainable through coverage across time zones, useful runbooks, better alerts, and follow-through on post-incident actions
leadKuala Lumpur, Malaysia
УдалённоleadГеография найма не уточнена
San Francisco, CA | New York City, NY
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
leadWashington, DC, USA
San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
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