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Location: Nicaragua; Honduras; El Salvador; Ecuador; Guatemala; Colombia We are seeking a highly skilled, bilingual Medical Call Center Virtual Assistant to support our client's fast-paced, high-volume healthcare practice. The ideal candidate brings extensive experience in U.S. healthcare call centers, is a quick learner who thrives in a metric-driven environment, and possesses non-negotiable expertise in eClinicalWorks (eCW) to immediately streamline patient communications and reduce call backlogs. Key Responsibilities: High-Volume Call Operations: Answer, triage, and route incoming patient calls efficiently using 3CX VoIP software while maintaining a target talk time of 2–3 minutes per call. EMR Documentation & Communication: Create detailed telephone encounters in eClinicalWorks, document clinical inquiries accurately, and send real-time EMR messages to Medical Assistants and front-office staff. Patient Support & Inquiry Handling: Address patient questions regarding appointments, office protocols, and general care navigation using precise medical terminology. Fax Inbox Management: Monitor, organize, and route incoming digital faxes to appropriate departments, providers, or team members according to practice protocol. Specialized Routing: As the team expands, rotate into dedicated operational focus areas (e.g., specialized call handling vs. dedicated fax processing). Requirements Average Handle Time (AHT): Target of 2–3 minutes per call. Call Volume & Throughput: Active contribution to managing the practice's total 300–400 daily incoming call volume. Call Abandonment Rate: Keep wait times minimal through prompt call pickup and fast resolution. Quality & Accuracy: Error-free data entry in eClinicalWorks verified through monitored and recorded calls. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8 am to 5 pm PST.

Location: Philippines Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client is a fast-growing eCommerce brand specializing in action camera mounts for motorcycle, motocross, mountain biking, cycling, snow sports, automotive, and other action sports. We move fast, work smart, and we believe in ownership. We’re a lean, action-focused team where results matter, autonomy is earned, and great ideas can come from anyone. As a Video Editor, you’ll turn raw footage from our team and creators into high-performing paid ads, UGC, and organic social content. You’ll edit for attention, retention, and conversion while helping us maintain a consistent flow of finished creative. This is a hands-on role for someone who lives in the timeline, works quickly, and understands what makes people stop scrolling, keep watching, and buy. Responsibilities: Create scroll-stopping video ads for Meta, TikTok, and YouTube that capture attention and drive conversions. Transform raw footage into compelling, high-performing ad creatives. Experiment with different hooks, angles, and editing styles to create multiple ad variations. Craft engaging edits with strong storytelling, fast-paced cuts, captions, text overlays, sound effects, and transitions. Edit UGC-style ads, product demos, testimonials, and voiceovers that feel natural and relatable. Understand what makes people stop scrolling, stay engaged, and take action. Use performance feedback and creative insights to continuously improve ad content. Requirements At least 1–2 years of experience editing short-form ads, UGC, or social content A strong portfolio or editing reel is required Proficiency in Adobe Premiere Pro, CapCut, or comparable editing software Strong understanding of hooks, pacing, retention, and short-form storytelling Ability to produce a high volume of edits without sacrificing quality Strong organizational skills for managing footage and project files Excellent attention to detail Ability to take feedback and apply it consistently Self-directed, dependable, and comfortable working in a fast-moving environment Strong written and spoken English

Location: Canada Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Out client is looking for someone who has experience in UGC, talent acquisition, influencer marketing, or creator management within DTC/e-commerce and understands what makes content good enough to perform in paid ads. Responsibilities Finding and recruiting strong UGC creators across multiple platforms Posting creator opportunities and sourcing talent consistently Communicating with creators and managing relationships Reviewing creators and filtering out low-quality talent/content Judging which creators are a strong fit for our brand and ads Organizing and managing the entire UGC content pipeline from outreach to final delivery Keeping creator content, communication, and deliverables organized Requirements Experience in UGC, talent acquisition, influencer marketing, or creator management Experience specifically within DTC or eCommerce brands Strong understanding of what makes creator content effective for paid ads Experience managing creators with a focus on content performance and ad results , not just creator relationships Comfortable with high-volume creator outreach and sourcing Ability to evaluate creators and reject weak/low-quality candidates Strong pipeline and project management skills , from outreach through content delivery Experience with creator/talent pipeline management and ensuring deliverables are completed on time Benefits Fully remote. Competitive Salary

Location: Philippines About the Role: We are seeking an experienced and detail-oriented Virtual Medical Biller to manage the complete revenue cycle for family practice and primary care physician accounts. In this remote role, you will oversee day-to-day medical billing operations to maximize collection rates, minimize accounts receivable (A/R) days, and ensure accuracy across all patient billing lifecycles. Requirements Key Responsibilities: 1. End-to-End Revenue Cycle Management: Manage the full medical billing cycle from patient registration and insurance verification to charge entry, claim submission, and payment posting. 2. Claims Scrubbing & Submission: Ensure electronic claims are meticulously reviewed and scrubbed prior to submission to reduce initial rejection and denial rates. 3. Denials Management & Appeals: Proactively track, analyze, and appeal denied or rejected claims with commercial payers, Medicare, and Medicaid. 4. Accounts Receivable (A/R) Follow-Up: Regularly work aging reports, follow up on unpaid claims, and resolve billing discrepancies with insurance carriers. 5. Patient Billing & Support: Handle patient billing inquiries, set up payment plans, and assist with financial clearance when necessary. 6. Compliance & Accuracy: Ensure all billing practices comply with HIPAA regulations, payer guidelines, and coding standards. Qualifications & Requirements: - Experience: Minimum of 2 years of dedicated medical billing experience specializing in full revenue cycle management. -Specialty Experience: Proven track record working with Family Practice or Primary Care physician practices. -EMR/EHR Proficiency: Hands-on experience and deep familiarity with Athenahealth and/or AdvancedMD electronic medical record systems. -Technical Skills: Strong understanding of ICD-10, CPT, and HCPCS coding, medical terminology, and insurance verification workflows. -Communication & Organization: Excellent written and verbal communication skills, with the ability to work independently in a remote virtual environment. - Reliable and able to commit long term for this role.

Location: Brazil Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About the role We are hiring on behalf of a fast-growing DTC men's apparel brand doing over $10M per month in revenue. Comfort-first, performance-minded basics: shorts, tees, hoodies, pants. California-rooted, 100% bootstrapped, running on Shopify with paid Meta as the growth engine. The Role This is not a back-office job. This is the financial nerve center of a fast-moving DTC operation. You will own the daily accounting engine covering AP, receiving reconciliation, vendor accounts, and COGS accuracy. Then you will do what most accountants cannot: turn those numbers into answers. Which SKUs are printing money and which are dead weight? Which vendors are quietly bleeding the company on variances? You will work directly with ownership. No layers, no bureaucracy. Ownership handles month-end close and the big strategic calls. You run the daily operation, surface what matters, and bring analysis sharp enough to change decisions. When you find something, it gets acted on that day. If you have ever caught a six-figure error nobody else saw, or built the analysis that killed a bad product line, this is your room. What You'll Own Accounts Payable, full cycle Process, code, and schedule vendor invoices across the full supplier base Execute 3-way matching (PO, receiving report, invoice) on every inbound shipment Run payment cycles, track terms, and capture early-pay discounts Resolve discrepancies directly with vendors Receiving and Inventory Accuracy Daily reconciliation of invoiced quantities against goods actually received Catch short ships, production variances, and pricing errors before they become write-offs Partner with fulfillment leadership to keep receiving documentation airtight COGS and Unit Economics Maintain weighted average cost accuracy across roughly 1,300 SKUs Reconcile landed costs including freight, duties, and inbound charges into true unit economics Support monthly COGS true-ups and inventory valuation reviews Vendor Management Own vendor account reconciliations, statement reviews, and terms compliance First line on anything billing-related with the supplier network Track vendor performance: variance rates, pricing drift, chargeback recovery Analysis Blended and category-level gross margin tracking SKU contribution, velocity, and markdown exposure across 1,300 SKUs Vendor scorecards on cost, accuracy, and reliability Ad hoc deep-dives for ownership: spend reviews, pricing scenarios, whatever needs answering that week Requirements Requirements 3 to 6 years in accounting or accounting plus FP&A, with real inventory, AP, or cost accounting exposure. Apparel, CPG, or DTC ecommerce strongly preferred Fluent in 3-way matching and comfortable pushing back on vendors when the numbers do not add up Excel killer: pivots, lookups, and models built from scratch You think in unit economics, not just journal entries ERP experience such as NetSuite, QuickBooks, or similar. Shopify ecosystem familiarity is a plus Self-directed and fast Benefits Work From Anywhere Competitive salary paid in US$

Location: Brazil Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We admire the importance of innovative social media strategies and are committed to connecting talented individuals with great companies that need their unique skills. Our mission is to provide great jobs to gifted people, regardless of location. About the Client Our client is a lean, founder-led mobile app studio building and growing multiple apps. The team consists of four co-founders and a small group of contractors, with a hands-on approach to running the business. They are looking to bring on an experienced Mobile App Media Buyer to take ownership of paid acquisition across two apps, currently generating approximately $50K in combined monthly ad spend. This is an opportunity to work directly with the founders, operate with significant autonomy, and make a meaningful impact on the growth of their apps. About the Role We are looking for a hands-on Mobile App Media Buyer to manage paid acquisition campaigns across two mobile apps within a growing app studio. The role will take full ownership of two Meta ad accounts currently generating approximately $50K in combined monthly ad spend. You'll be responsible for managing campaign performance, optimizing acquisition efforts, testing new strategies, and making data-driven decisions to drive growth. This is an opportunity for an experienced media buyer who enjoys working independently, taking initiative, and owning campaign performance without constant oversight. You'll work closely with the founding team while having the autonomy to manage campaigns and make day-to-day decisions. Responsibilities Manage and optimize Meta advertising campaigns across two mobile app accounts. Monitor campaign performance, budgets, and key acquisition metrics to ensure campaigns meet growth objectives. Develop and execute campaign strategies, including audience testing, creative testing, budget allocation, and scaling. Analyze campaign data to identify opportunities for improvement and make informed optimization decisions. Troubleshoot performance fluctuations and proactively identify solutions to campaign challenges. Test new creatives, audiences, and campaign structures to improve acquisition efficiency. Manage approximately $50K in combined monthly ad spend across both apps. Maintain clear communication with the founding team, sharing performance updates, insights, and recommendations. Take ownership of campaign execution and continuously improve performance through experimentation and data analysis. Requirements 3+ years of hands-on experience managing paid advertising campaigns for mobile apps. Proven track record managing and optimizing Meta Ads campaigns with measurable results. Experience managing small-to-medium-sized advertising budgets and multiple ad accounts. Strong understanding of campaign structures, audience targeting, creative testing, optimization, and scaling. Ability to analyze campaign performance metrics and translate insights into actionable decisions. Strong analytical skills and data-driven decision-making. Highly autonomous, proactive, and comfortable taking full ownership of campaign performance. Ability to troubleshoot campaign issues independently and make decisions without constant guidance. Strong communication skills and ability to work directly with founders. Availability to work full-time remotely with some overlap with U.S. working hours. Benefits Performance bonus available Potential total monthly earnings: approximately $5,000–$6,000, depending on performance and the bonus structure agreed upon.

Lead workforce forecasting, scheduling, and staffing planning across a global, 24/7, multi-channel contact center (voice, chat, email) supporting a remote clinical staff, coordinating across time zones and regions to maintain consistent service levels around the clock.

Location: London Workplace: Remote As Event Marketing Manager, EMEA, you will help shape how developers, platform teams, and open-source communities experience Coder in person and online. You will plan and execute events that build awareness, create pipeline, and turn technical interest into meaningful engagement. You will work closely with Marketing, Sales, Developer Relations, Product Marketing, and partners to bring event programs to life. You will manage the details, connect the teams, and make each experience feel useful, credible, and well run. What you’ll do here - Plan and execute Coder’s EMEA event programs, including trade shows, conferences, summits, and partner activations. - Manage event timelines, budgets, vendors, contracts, staffing plans, registration, logistics, shipping, and on-site execution. - Partner with DevRel and Product Marketing to create event experiences that resonate with developers, platform engineers, DevOps teams, and technical buyers. - Work with Sales to align event strategy to account priorities, meeting goals, pipeline creation, and follow-up motions. - Create pre-event and post-event communications, including attendee outreach, internal briefings, speaker prep, staff guides, and follow-up plans. - Coordinate Coder’s presence at open-source, developer, ai infrastructure, cloud, and platform engineering events. - Help identify the right events for Coder to attend, sponsor, host, or skip based on audience fit, business goals, and community relevance. - Manage relationships with agencies, production teams, venues, event organizers, swag vendors, and other external partners. - Track event performance across attendance, engagement, meetings, leads, pipeline influence, sourced pipeline, and qualitative feedback. - Travel as needed to support hands-on event execution and ensure every program runs smoothly. What we’re looking for - Must be located in the UK - 4–7 years of experience in event marketing roles. - Strong experience planning and executing events from start to finish, including logistics, communications, vendors, timelines, budgets, and on-site details. - Excellent program management skills. You can manage multiple moving parts, keep stakeholders aligned, and bring order to complex work. - High attention to detail. You catch issues early, document clearly, and make sure the small things do not become big problems. - Create event playbooks, briefing docs, run-of-show plans, staffing guides, and post-event reports. Bonus tacos if you have - Experience marketing to developers, DevOps teams, platform engineers, infrastructure teams, or other technical audiences. - Experience working in or around open-source communities, developer ecosystems, or technical community programs. - Experience supporting open-source projects, foundations, community events, or contributor programs. - Familiarity with developer conferences and communities such as KubeCon, GitHub Universe, Open Source Summit, DevOpsDays, HashiConf, or similar events. - Experience with account-based marketing and sales-aligned event motions. - Experience with event technology and marketing systems such as, Cvent, Luma, HubSpot, Salesforce, or 6sense. Our tech stack You do not need to know every tool on day one, but familiarity with common go-to-market and event systems will help you ramp quickly. This role may work across tools such as Asana, Salesforce, HubSpot or Marketo, event platforms, ABM tools, shared content systems, and internal planning docs. ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Philippines We are seeking an articulate, highly organized, and dependable Virtual Front Desk & Patient Communications Coordinator to join our team in supporting a high-volume U.S. medical practice. In this front-line remote role, your primary focus will be managing inbound and outbound patient communications, coordinating provider schedules, and maintaining clean patient records. As a secondary responsibility, you will assist with verifying insurance eligibility and processing prior authorizations through payer portals. Because this position requires extensive daily interaction with U.S. patients, medical staff, and insurance representatives over the phone, hands-on proficiency with AthenaOne EHR and exceptional, accent-neutral verbal English communication are absolute, non-negotiable requirements. You must be comfortable managing high call volumes via RingCentral , operating independently under standard practice protocols, and handling confidential patient records in full compliance with HIPAA regulations. Working Environment & Core Schedule Role Title: Virtual Front Desk & Patient Communications Coordinator Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, Standard U.S. Business Hours (e.g., 8:00 AM – 5:00 PM EST / CST / PST) Core Technology Stack: AthenaOne EHR , RingCentral (VoIP & Messaging), Insurance Payer Portals, Secure Practice Email Primary Scope: Inbound/Outbound Phone Triage, Patient Scheduling, Front Desk Records Management, Secondary Insurance Eligibility & Prior Authorization Support Top 3 Daily Tasks Inbound/Outbound Call Management: Answer high-volume patient calls and voicemails via RingCentral, address routine inquiries, route clinical concerns to medical staff, and document phone interactions in AthenaOne. Patient Scheduling & Calendar Coordination: Book, reschedule, and confirm consultations and follow-up visits, follow up on no-shows/cancellations, and optimize provider schedules in AthenaOne. Insurance Eligibility & Prior Authorization Support: Perform real-time benefits verification, initiate and track prior authorization requests across payer portals, and log authorization status updates in AthenaOne. Core Responsibilities Patient Communications & Call Handling: Manage heavy phone call traffic via RingCentral, providing warm, professional, and clear verbal communication for scheduling, general practice inquiries, and follow-ups. Appointment Scheduling: Execute patient scheduling in accordance with practice-specific provider rules, send pre-appointment instructions, and actively manage recall/wait lists. Front Desk Records Administration: Collect and update patient demographic data, insurance information, and medical histories inside AthenaOne EHR , ensuring full data accuracy. Insurance Eligibility & Benefits Verification: Verify commercial, Medicare, and Medicaid coverage prior to appointments to determine active benefits and patient cost-sharing responsibilities. Prior Authorization Tracking: Prepare, submit, and monitor prior authorization requests for diagnostic tests, specialty procedures, and medications, escalating complex denials or urgent needs to clinical leads. HIPAA Compliance & Team Coordination: Route patient chart notes and clinical messages securely to providers while adhering strictly to HIPAA privacy policies. Requirements AthenaOne EHR Mastery: Direct, hands-on operational experience navigating AthenaOne EHR for appointment scheduling, patient demographic updates, and chart documentation. Medical Front Desk Experience: Proven background managing high-volume inbound/outbound calls and front-desk workflows in a U.S. medical clinic or virtual assistant setup. Fluent English Communication: Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension during fast-paced calls. Patient Scheduling & Prior Authorization Background: Demonstrated proficiency in booking complex patient appointments and executing prior authorization requests through insurance portals. HIPAA Compliance Knowledge: Solid understanding of U.S. healthcare workflows, medical terminology, and HIPAA patient privacy regulations. Remote Workspace Setup: Dedicated, private home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset. Preferred Qualifications Hands-on experience using RingCentral or comparable cloud-based VoIP platforms. Prior experience supporting a high-volume, multi-provider U.S. medical practice. Deep experience navigating major U.S. insurance payer portals (Availity, Optum, NaviNet) for real-time eligibility and prior authorizations. Ideal Candidate Profile You are a sharp, articulate front-desk professional who thrives in a fast-paced clinical setting. You navigate AthenaOne and RingCentral effortlessly, manage high call volumes with patience and warmth, and keep patient schedules and insurance authorizations running smoothly.

Location: Philippines We are seeking an experienced, detail-driven Medical Biller – Dermatology to manage end-to-end revenue operations for a fast-paced dermatology practice. In this role, you will lead claim creation, code auditing, complex modifier validation, and aggressive denial resolution to maximize reimbursement. The ideal candidate brings specialized expertise in general, surgical, and cosmetic dermatology billing, exhibits expert command over modifier applications, and possesses recent, hands-on experience using ModMed (Modernizing Medicine) . Working Environment & Core Schedule Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (US Eastern Standard Time) Core EHR/Billing System: ModMed (Modernizing Medicine / EMA) Camera-On Shift Requirement: Agreement and ability to maintain an active, camera-on presence throughout the entire 8-hour shift—required for efficiency, real-time communication, and seamless collaboration with the team of virtual assistants supporting the practice. Top 3 Daily Tasks Dermatology Coding & Claim Auditing: Review and audit CPT, ICD-10, and HCPCS codes for medical, surgical, and cosmetic procedures prior to clearinghouse submission. Denials, Appeals & Reconsiderations: Investigate rejected or denied claims, correct coding/modifier errors, submit clean claims, and file formal appeals. Payer Follow-Up & Claims Resolution: Conduct proactive follow-up on unpaid or underpaid claims with commercial and government carriers to maintain cash flow. Core Responsibilities Code Verification & Auditing: Audit provider documentation to verify CPT, ICD-10, and HCPCS coding for accuracy, medical necessity, and compliance before billing. Complex Modifier Application: Apply and audit specialty modifiers (e.g., 25, 59, XS, XE, XP, XU) to prevent bundling and procedure-to-procedure (PTP) denials. Denial Investigation & Resolution: Perform root-cause analysis on claim rejections, revise coding, attach necessary clinical documentation, and resubmit claims promptly. Appeals Management: Draft and submit formal reconsideration letters and clinical appeals for complex or high-value denials. ModMed Workflow Oversight: Navigate ModMed's billing queues, claim scrubbers, and ERA posting modules to keep practice A/R current. Collaborative Remote Team Engagement: Maintain active video connection throughout the shift to facilitate immediate communication, team syncs, and operational alignment with co-VAs. Requirements Required Qualifications Certification: CPB (Certified Professional Biller) or CBCS (Certified Billing and Coding Specialist) or CMRS (Certified Medical Reimbursement Specialist) Certification Specialty Billing Background: Proven medical billing experience specifically supporting a Dermatology practice. Dermatology Coding Command: Solid proficiency in dermatology-specific CPT, ICD-10, and HCPCS coding guidelines. Advanced Modifier Mastery: Deep, practical familiarity with complex dermatology modifiers (e.g., Modifier 25, 59, XS/XE/XP/XU). Claims & Denials Expertise: End-to-end experience submitting clean claims, troubleshooting rejections, and filing formal appeals. Camera & Workstation Compliance: Commitment to maintaining an active camera-on presence for the entire 8-hour shift in a private, quiet, HIPAA-compliant workspace. Remote Setup: Dedicated PC/Mac, high-speed internet connection, backup internet solution, and a clear USB headset. Highly Preferred Qualifications Software Mastery: Hands-on experience using ModMed (Modernizing Medicine / EMA) . Leadership Experience: Previous experience as a Billing Supervisor, Team Lead, or Senior Claims Specialist is a strong plus. Ideal Candidate Profile You are a sharp, analytical dermatology biller who knows ModMed inside and out. You understand how to read provider notes, catch bundling errors, apply X-modifiers with precision, and relentlessly pursue uncollected insurance claims until resolved.

Location: Paris; Amsterdam; Munich; London; Berlin Workplace: Remote ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The team Mistral is building a sovereign AI cloud for Europe. Customers in finance, healthcare, and the public sector run frontier models on European-jurisdiction infrastructure, and the IaaS group builds the layer they stand on: Kubernetes, networking, and storage, running on our own bare metal. European Compute Units let enterprises commit to multi-year capacity on that infrastructure, and we are scaling toward a gigawatt of compute across Europe by 2030. The org hires about ten engineers a month, and this group carries one of the largest shares. The Role You will lead three teams: Managed Kubernetes, Network, and Storage. Managed K8s and Network run today, each with its own lead. Storage is yours to build: charter, first lead, first hires, first systems in production. The group is about a dozen engineers today and roughly doubles this year. Your reports are team leads. The work is direction, staffing, and the seams between the teams: where Kubernetes meets the network, where both meet storage, and where the group meets the metal underneath. You stay technical enough to challenge architecture calls and to know when to trust the people making them. This is a second-line seat for an engineer who moved into management to build world-class organisations. Opportunities like this don’t come up often. What You Will Do - Own delivery and health across three teams' roadmaps. Projects ship with the reliability that finance, healthcare, and public-sector workloads demand. - Manage and grow team leads. Set the standard, hold it, and grow the ones who want your seat one day. - Build the Storage team from zero: define its charter (object and block storage, capacity planning, tiering, backup), hire its lead and engineers, and put the first systems into production. - Own the seams: architecture that crosses Kubernetes, network, and storage, and the boundary with the fleet and hardware-design groups below you. - Partner with Product Managers to set priorities and make the tradeoffs between what customers need now and what the platform has to become. - Hire. Your group carries a big block of the org's openings; you build the machine that fills it and onboards people fast. - Raise the engineering bar through mentoring, feedback, and the standard your leads copy. What We're Looking For - You have led multiple engineering teams in production infrastructure as a second-line manager. Managing managers, running several teams at once, is the experience we need. - Your ground is orchestration: you have run Kubernetes or compute orchestration at real scale, shipped systems in Go, and worked on Linux itself, below the managed-service layer. - You know network and storage well enough to challenge specialists and tell a sound design from a lucky one. - You are comfortable next to hardware. This group runs on Mistral's own metal, and you will work with the fleet and hardware teams every week. - You have built a team from nothing: written the charter, made the first hires, shipped the first system. - You have grown leaders, not only engineers. People you managed now run teams of their own. - A low-ego, team-first mindset. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Remote - Europe Time Zones; Portugal; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. We are looking for a Product Designer with strong product sense and a hands-on approach, who loves to dig into products, understand user needs, and craft solutions for complex B2B and analytical workflows. IN THIS ROLE YOU WILL: - Design end-to-end product experiences for eco-system of products. - Use analytics and research insights to inform design decisions, while having own vision on how the product should evolve design-wise. - Own the information architecture of the product and its link to user goals as the product grows. - Drive building the infrastructure and prototyping process where product and engineering teams contribute to design solutions directly. - Advocate for a behavioural approach to design across all product teams. - Visualize complex data and create flows that help users make sense of information quickly. - Work on Agentic flows that lead users to their goals and account for human<>AI interaction patterns. - Own small features independently, including product discovery, prototyping, and handoff to engineers. - Maintain and evolve the design system to ensure consistency across products and platforms. ABOUT YOU: - 5+ years of experience as a Product Designer, preferably in B2B SaaS or analytical products. - Strong product sense – able to understand product goals, business context, and user needs, and build solutions that address the three clearly. - Hands-on experience designing data-heavy interfaces. - Comfortable working on small features end-to-end, from concept to release. - Proficient in design and prototyping tools (Figma, etc.). - Able to communicate design decisions and your rationale clearly to cross-functional teams. - Curious and analytical – enjoys digging into data, testing assumptions, and iterating on solutions. - Understands UX patterns for web and mobile products, and has a keen eye for visual design. - Experience designing AI interactions and working with engineering-led initiatives would be a plus WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: Amsterdam Workplace: OnSite About Us Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights. Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in-service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, Italy, Spain, Germany, Denmark and Finland already love running on Tebi. About the Role You'll be the first person a merchant contacts when something's not working. This role sits at the center of Tebi's promise to hospitality: when a restaurant reaches out, you turn a stressful moment into a solved one. You'll own the resolution end-to-end, from first reply to final fix, and your fingerprints will be on every process we build to scale support without losing the personal touch. Your day-to-day will be full of merchant communication, investigation and problem solving as well as project work around knowledge base, new tools, AI automation and product updates. What You'll Do - Own the first response for every Tebi merchant who reaches out, across chat, email, and phone - Diagnose issues fast, using product knowledge and sharp instincts to identify the real problem - Work closely with Engineering, Product, and Ops to resolve complex problems - Hit and beat CSAT, QA, and speed targets in a high-pace environment - Turn what you learn from merchants into documentation, product feedback, and proactive education materials - Use and set up tools and AI-powered workflows to improve the way you do your work and expand it to company processes What You'll Bring - You are a creative problem solver who enjoys interacting with hospitality businesses - You are empathetic towards our merchants and curious about their business - Clear, warm communicator who can hold a merchant's confidence through chat, email, and phone - Curious about the product, want to be an expert in Tebi system and can apply your knowledge - Persistence — you don't let a ticket die in someone else's inbox - Comfortable with scheduled on-call time - Fluent in English and Dutch (is preferred) - Italian and/or Spanish fluency is a strong plus! If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers. Benefits: - Start-up Equity - Competitive Salary - Flexible time off - Lunch in the office - Team events What is Restaurant Software? Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it. From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy. How we use AI at Tebi We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed. At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and impro

Location: Remote - Europe Time Zones; Portugal; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. We’re looking for a Senior Backend Engineer (Python) who will join our team. What will you do: - Design and build backend services in Python (FastAPI) - Implement async job execution and status tracking (Redis/Celery/Kafka) - Integrate with LLM services (internal & external) - Build and maintain external MCP servers that expose our platform to third-party AI agents and clients - Develop ETL pipelines and ensure data quality across ingestion, transformation, and storage - Ensure stability, observability, and cost-efficient inference About you: - 5+ years Python backend experience - Strong FastAPI experience - Solid PostgreSQL + S3 (or equivalents) - Experience with async task queues (Celery, Redis, Kafka) - Production experience integrating with microservices: long-running jobs, retries, failure handling - Solid hands-on experience with agentic AI: building MCP servers, implementing agents, and working with various LLMs and other generative models - Genuine enthusiasm for agentic AI and keeping up with how the field evolves - Basic observability skills (logging, monitoring, alerting) - Experience in cross-functional teams (frontend, ML) - Experience with AWS infrastructure, Docker, Kubernetes It would be great if you have: - Familiarity with LangChain or agentic workflows - Marketing technology background (ad platforms, creative tools) - Experience with StarRocks (or other OLAP databases, ex. Clickhouse)   WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Review Program Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client and internal Lighthouse stakeholders on projects requiring managed review.

Location: Philippines About the Role We are seeking an organized, detail-oriented Surgical Coordinator & Patient Scheduler to oversee end-to-end surgical scheduling and patient coordination. In this role, you will be the central operational link between patients, surgical facilities, and our clinical team. You will communicate procedure details directly to patients, manage required surgical documentation, follow up on outstanding pre-operative requirements, and maintain an optimized, conflict-free surgical calendar. Requirements Key Responsibilities 1. Surgical Scheduling & Calendar Management Coordinate and schedule surgical procedures across providers, operating rooms, and surgical centers. Align surgeon availability, facility block times, and patient preferences to keep the surgical schedule organized and fully optimized. 2. Patient Communication & Procedure Guidance Communicate directly with patients via phone and email regarding upcoming surgical procedures, arrival times, and facility guidelines. Walk patients through procedure expectations, answer logistical questions, and provide clear pre-operative instructions. 3. Surgical Documentation & Pre-Op Requirements Collect, verify, and organize all necessary surgical documentation, including consent forms, physician orders, and clearance notes. Proactively track and follow up on outstanding surgical requirements (e.g., lab work, cardiac/medical clearances, imaging) to prevent procedure delays or cancellations. 4. Clinical Team & Facility Coordination Maintain continuous communication with physicians, clinical staff, and surgical facility schedulers to resolve conflicts and update schedule changes in real time. Ensure all clinical notes, surgical packets, and required materials are finalized and accessible to the care team well before the surgery date. Qualifications & Requirements Experience: 2+ years of medical scheduling experience, with direct background in surgical coordination and procedure management. Workflow Expertise: Solid understanding of surgical clearance processes, pre-op document tracking, and facility block scheduling. Communication: Clear, professional, and empathetic verbal and written English skills for patient and provider interactions. Technical Proficiency: Experience managing Electronic Health Record (EHR/EMR) systems, digital calendars, and cloud communication platforms. Organization: Exceptional multi-tasking skills and attention to detail to track multiple patient requirement lists simultaneously without missing deadlines.

Location: Philippines About the Role We are seeking an outgoing, articulate, and customer-service-driven Patient Outreach & Referral Coordinator to lead our patient engagement and referral management workflows. In this role, your primary responsibility will be connecting directly with patients via phone calls and text messaging. You will manage incoming/outgoing specialist referrals, conduct proactive outreach to patients to guide them through care steps, and ensure seamless follow-up. If you naturally enjoy speaking with people, building rapport over the phone, and providing a warm customer service experience, this position is ideal for you. Requirements Key Responsibilities 1. Phone & Text Patient Outreach Conduct outbound phone calls and send text communications to connect with patients regarding appointment reminders, care updates, and follow-ups. Serve as an empathetic, friendly, and reassuring point of contact for patients navigating their care plans. Maintain high call volume standards while ensuring every patient feels listened to and supported. 2. Referral Management & Specialist Tracking Process, log, and track inbound and outbound patient referrals to external specialists and diagnostic centers. Perform follow-up outreach with specialist offices and diagnostic facilities to confirm appointment dates and obtain clinical consult notes. Keep patients continuously updated via phone or text on the status of their pending referrals. 3. Customer Service & Patient Retention Apply strong customer service skills to answer patient inquiries, address concerns, and de-escalate patient frustration over the phone. Reach out to overdue or un-scheduled patients to assist them in getting their required care booked promptly. Document all phone conversations, text exchanges, and referral tracking updates accurately in the practice Electronic Health Record (EHR) system. Qualifications & Requirements Communication Excellence: Flawless, exceptionally clear spoken and written English with a pleasant, warm telephone voice and active listening skills. Phone & Customer Service Experience: Prior experience in customer service, call handling, or patient communication roles where phone interaction was a primary duty. Interpersonal Passion: A genuine enjoyment of phone communication and connecting with patients empathetically throughout the day. Referral Workflow Familiarity: Experience or familiarity with medical referral processing, specialist outreach, and patient tracking logs. Technical Setup: Quiet home office environment, noise-canceling headset, reliable high-speed internet, and comfort with web-based phone/texting tools and EHR systems.

Location: Armenia; Lebanon We are seeking a bilingual, detail-oriented Front Desk / Medical Admin Specialist to support a high-volume Family & Internal Medicine practice. The ideal candidate brings 1–2 years of experience in primary care settings, demonstrating exceptional fluency in English and Armenian while efficiently handling high-volume call management, patient scheduling, insurance verifications, and EHR navigation. Key Responsibilities: Patient & Phone Management: Serve as the primary point of contact, managing a high volume of inbound and outbound calls (approx. 500–1,000 calls per week) with professionalism, clarity, and care. Appointment Scheduling: Efficiently coordinate and manage patient appointments within the Electronic Health Record (EHR) system. Insurance & Authorizations: Verify patient insurance coverage and process prior authorizations accurately to ensure seamless care delivery. Clinical Administrative Support: Handle prescription refill requests following practice protocols and assist with daily administrative workflows. Data Management: Utilize EHR software and Microsoft Office tools (Excel, Word) to maintain precise patient records and documentation. Requirements Language Proficiency: Superior written and verbal communication skills in both English and Armenian (strictly required). Experience: 1–2 years of hands-on experience in General, Family, or Internal Medicine, ideally in a Front Desk or Medical Assistant capacity. (Candidates with strong administrative experience in other medical specialties will also be considered.) Core Competencies: Proven experience handling insurance verifications, prior authorizations, prescription refill workflows, and high-volume phone management. Technical Skills: Proficiency in Microsoft Office Suite, specifically Excel. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8AM - 5PM PST.