Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Number specialist 1
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 2-4 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United Kingdom
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password.
As a Senior Implementation Consultant, you will lead the technical deployment and customer enablement of 1Password's product suite for our largest and most strategically important enterprise customers. You will own the hands-on configuration and rollout of Enterprise Password Manager, SaaS Manager, Device Trust and Unified Access while delivering tailored, high-impact training that drives deep adoption and long-term customer value. Partnering with a Project Manager, Technical Account Managers, and Solutions Architects, you will be the trusted authority in each engagement, bringing both advanced product expertise and sharp business acumen to complex, high-visibility deployments. You will approach your work as an AI builder by actively developing AI-powered workflows and automation to scale your impact, accelerate outcomes for customers, and raise the standard for what implementation excellence looks like at 1Password.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the UK.
What we're looking for:
- Excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels.
- Excellent communication in Spanish is a plus
- 6+ years of experience in a technical implementation, solutions engineering, customer onboarding, or related B2B SaaS function, with a demonstrated track record of leading enterprise software deployments for large, complex, or strategically critical organizations
- Advanced technical expertise and hands-on experience deploying SaaS products in enterprise environments, including deep working knowledge of identity providers (IdPs), SSO, SCIM, Active Directory, MDM, device trust, and Zero Trust security frameworks
- Expert-level understanding of the business cases for enterprise security, IT operations, and SaaS governance tools and able to fluently navigate both technical and strategic conversations with IT administrators, security teams, and C-suite stakeholders
- Demonstrated ability to independently manage complex, high-visibility enterprise engagements with multiple competing priorities, maintaining quality, customer satisfaction, and delivery timelines
- Proven ability to design and deliver advanced, engaging virtual training and enablement programs for enterprise customers, including technically sophisticated administrators and executive audiences
- Excellent verbal and written communication and presentation skills, with the ability to influence cross-functional leadership and serve as a trusted advisor to senior customer stakeholders
- Strong judgment in identifying and resolving technical issues, with the ability to lead de-escalation efforts and drive outcomes autonomously
- A builder's mindset toward AI. You actively develop with AI tools and automation, creating workflows, solutions, and accelerators that meaningfully improve how you and your team work; you are not a casual user but a practitioner who builds
- Experience mentoring and coaching peers and junior team members, sharing expertise and elevating the capability of those around you
- Familiarity with SCIM, AD/LDAP, CLI, SSO, BYOD, MDM, SaaS discovery, and device posture concepts
- Bonus: Familiarity with 1Password or experience deploying identity and access management, password management, device trust, or SaaS management solutions at enterprise scale
What you can expect:
- Drive the successful technical implementation and deployment of Enterprise Password Manager, SaaS Manager, and Device Trust (and Unified Access as it becomes available) for large, complex, and strategically important enterprise customers, owning hands-on configuration, integration, and validation through to a successful launch
- Partner with the assigned Project Manager to align on timelines, dependencies, and internal coordination. You own the technical delivery and customer enablement while the Project Manager owns project coordination; together you ensure a seamless, high-quality customer experience
- Collaborate closely with Technical Account Managers and Solutions Architects to assess customer environments, align on architectural decisions, and design implementation approaches that meet both technical requirements and business objectives
- Build deep knowledge of each customer's environment, security posture, business goals, and user workflows in order to design deployment strategies and training plans that accelerate adoption and deliver measurable outcomes
- Deliver advanced, customized virtual training sessions for enterprise administrators and end users across all deployed 1Password products while adapting instructional approaches to technically diverse audiences and highly complex organizational environments
- Serve as a trusted advisor and subject matter expert for customers and internal stakeholders alike, translating complex technical concepts into clear business value for audiences ranging from IT and security teams to executive leadership
- Manage escalated situations on complex or sensitive implementations, working cross-functionally with internal teams and engaging directly with customers to de-escalate and drive the best possible outcome
- Exercise independent judgment in identifying and mitigating implementation risks, developing and executing resolution strategies proactively and keeping all relevant stakeholders informed
- Stay ahead of product updates, new features, and evolving integrations across our products and applying that knowledge immediately in customer engagements and sharing it with the broader team
- Develop and maintain advanced implementation playbooks, training curricula, and enablement resources (including configuration guides, deployment frameworks, and possibly video content) that elevate the capabilities of the entire Implementations and Onboarding team
- Mentor Implementation Managers and other junior team members, sharing deep product expertise, enterprise deployment strategies, and insights gained from working with our most demanding customers
- Influence team operations by leveraging lessons from complex engagements to recommend and drive improvements to team practices, processes, documentation, and the overall customer journey
- Build with AI not just use it. Actively develop AI-powered workflows, automation, and tools that improve your own delivery, help customers achieve faster time-to-value, and create scalable solutions the broader team can adopt
- Contribute significantly to the growth strategy of the Implementations function, identifying opportunities to evolve how we deploy and enable customers at scale
- Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required).
UK-based roles only: The annual base salary for this role is between £61,000 GBP and £88,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Amsterdam, Netherlands; Remote - Europe
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
#LI-IV1
The role
The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across
EMEA
and
APAC
. The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility.
Your responsibilities will include:
Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams.
Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated.
Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory,
SSO
,
MFA
), Microsoft 365,
MDM
, collaboration tools and meeting-room technology.
Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and
MDM
policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners.
Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation.
Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities.
Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team.
Analyze ticket, escalation and
SLA
data to identify systemic issues and contribute to
SLA
reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume.
Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions.
Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate.
Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions.
Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across
EMEA
and
APAC
.
Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards.
Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit.
Lead and continuously improve equipment reuse and employee resale, including TechShop.
Contribute to forecasting and budget planning for employee technology and Service Desk requirements.
Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors.
Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the
AV
/Builds team.
Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace).
Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements.
Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge.
Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication.
Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner.
We expect you to have:
Bachelor’s degree in Information Technology or related field, or equivalent experience.
5+ years of IT support or service desk experience with demonstrated progression in responsibility.
Advanced technical certifications (Microsoft 365, Azure,
ITIL
Intermediate, Security+, etc.) strongly preferred.
Deep knowledge of enterprise IT systems, networks, and security practices.
Strong leadership, coaching, and collaboration skills.
Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts.
Related Competencies
Knowledge & Skills
Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points.
Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation.
Translates complex issues into clear guidance for technical and non-technical audiences.
Autonomy
Operates with a high degree of independence and trusted judgment.
Takes the most sensitive escalations from intake to follow-up.
Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain.
Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management.
Complexity
Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk.
Leads escalations, often coordinating multiple IT functions.
Designs and improves workflows and procedures where no precedent exists.
Impact
Broad impact on service reliability,
SLA
performance, support maturity and user experience across
EMEA
and
APAC
.
Reduces downtime, repeat incidents and escalation volume.
Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness.
People / Leadership
Leads through expertise, coordination and example, not formal authority.
Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer.
No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Responsibilities:
- Provide day-to-day legal support across corporate, commercial, payments, and regulatory matters for an international iGaming business.
- Support the incorporation, administration, restructuring, and ongoing maintenance of legal entities across multiple jurisdictions.
- Prepare and maintain corporate documentation, including resolutions, powers of attorney, and statutory records.
- Coordinate the opening and ongoing maintenance of corporate bank accounts, payment accounts, and merchant accounts, including preparing KYC/KYB documentation and liaising with banks, PSPs, and other financial institutions.
- Provide legal support for relationships with PSPs, acquirers, and other payment partners, including reviewing and negotiating agreements and assessing legal and regulatory requirements for payment solutions.
- Draft, review, and negotiate commercial agreements, NDAs, and other legal documents.
- Draft, review, and update B2C platform documentation, including Terms & Conditions, Privacy Policies, Responsible Gaming Policies, and AML/KYC policies.
- Assist with selected gaming licensing matters, including preparing corporate and supporting documentation, coordinating submissions and renewals, and liaising with licensing advisers and authorities as needed.
- Conduct legal research and monitor relevant developments in corporate, gambling, financial services, data protection, and commercial regulations across the jurisdictions in which the business operates.
Requirements:
- Bachelor’s and/or Master’s degree in Law.
- 3–5 years of legal experience, preferably in iGaming or another international business with cross-border corporate and payment operations.
- Hands-on experience with offshore corporate structures and the administration of legal entities across multiple jurisdictions.
- Practical experience opening and maintaining corporate bank, payment, and merchant accounts, including handling KYC/KYB requests and coordinating with financial institutions.
- Experience working with PSPs and other payment partners.
- Strong knowledge of corporate, commercial, and contract law, with the ability to research and navigate regulatory requirements across different jurisdictions.
- Experience drafting and reviewing commercial agreements, corporate documents, and customer-facing platform documentation.
- Excellent legal drafting skills in English and Russian, English proficiency at B2–C1 level or above, both written and spoken.
- Strong analytical, communication, and organizational skills.
- A proactive, practical approach and the ability to work effectively in a fast-paced international environment.
ОфисmiddleLimassol; 💻 Format: full time, 5/2, office, Cyprus (relocation package available)
The Quality Analyst oversees work performed by the Clinical CVA auditors to ensure that EXL’s standard of accuracy is met. The analyst undertakes a quality review of random and targeted clinical CVA audits.
The Client Services Associate holds a pivotal role in the organization as he/she will act as the face of BillionToOne for our customers including physicians, Oncology clinics, patients, clinical and auxiliary staff. The CSA will be on the front lines of all internal and external customer inquiries supporting BillionToOne’s Oncology tests.
УдалённоjuniorГеография найма не уточнена, офис: New York
Location: Georgia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is a global B2B demand partner committed to delivering high-performance demand strategies, programs, and outcomes for the world's most admired brands. Driven by an AI-first demand engine and an innovative, buyer-first approach, we combine data, technology, and global talent to accelerate revenue growth for our clients.
We are looking for an HR Specialist to join us.
Responsibilities
Onboarding & Offboarding:
Lead smooth end-to-end onboarding and offboarding processes for team members across technical and non-technical departments globally.
People Development:
Help the team members map out personal development plans and support their ongoing professional growth.
Cross-Functional Team Support:
Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams.
Core HR Operations:
Perform other HR duties, including relations inside the teams, performance tracking, policy implementation, and HR process maintenance.
Educational & Security Content Creation:
Collaborate with our Academy to develop comprehensive onboarding materials, training modules, and company security policy courses, and keep materials up to date.
Recruitment Collaboration:
Partner closely with the recruitment team to define candidate profiles, refine job requirements, and streamline hiring for assigned teams.
Requirements
Upper-Intermediate (B2+) or higher written and spoken English level.
Ukrainian and/or Russian language is required.
Proven experience as an HR Specialist, HR Generalist, or in a similar People Operations role.
Solid track record of supporting teams located across multiple countries.
Exceptional organizational skills, independence, and the ability to manage multiple HR workflows effectively.
Nice to have
Hands-on experience using AI tools in daily work
What We Offer
Work comfortably within Eastern European Time (EET) hours.
Part-time (4 hours/day) flexible setup.
Reduced Fridays during summer.
Continuous opportunities to expand your skills, take ownership of projects, and grow professionally.
A welcoming, collaborative, and friendly team environment.
Access to modern AI tools.
Ready to Join Us?
If you thrive in a fast-paced, innovative international environment and are passionate about supporting team growth, we’d love to hear from you!
Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE is a global B2B demand partner committed to delivering high-performance demand strategies, programs, and outcomes for the world's most admired brands. Driven by an AI-first demand engine and an innovative, buyer-first approach, we combine data, technology, and global talent to accelerate revenue growth for our clients.
We are looking for an HR Specialist to join us.
Responsibilities
Onboarding & Offboarding:
Lead smooth end-to-end onboarding and offboarding processes for team members across technical and non-technical departments globally.
People Development:
Help the team members map out personal development plans and support their ongoing professional growth.
Cross-Functional Team Support:
Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams.
Core HR Operations:
Perform other HR duties, including relations inside the teams, performance tracking, policy implementation, and HR process maintenance.
Educational & Security Content Creation:
Collaborate with our Academy to develop comprehensive onboarding materials, training modules, and company security policy courses, and keep materials up to date.
Recruitment Collaboration:
Partner closely with the recruitment team to define candidate profiles, refine job requirements, and streamline hiring for assigned teams.
Requirements
Upper-Intermediate (B2+) or higher written and spoken English level.
Proven experience as an HR Specialist, HR Generalist, or in a similar People Operations role.
Solid track record of supporting teams located across multiple countries.
Exceptional organizational skills, independence, and the ability to manage multiple HR workflows effectively.
Nice to have
Hands-on experience using AI tools in daily work
What We Offer
Work comfortably within Eastern European Time (EET) hours.
Part-time (4 hours/day) flexible setup.
Reduced Fridays during summer.
Continuous opportunities to expand your skills, take ownership of projects, and grow professionally.
A welcoming, collaborative, and friendly team environment.
Access to modern AI tools.
Ready to Join Us?
If you thrive in a fast-paced, innovative international environment and are passionate about supporting team growth, we’d love to hear from you!
Location: Sharjah, United Arab Emirates
The HR Administrator supports the effective delivery of human resources, employee services, government relations, and office administration activities in the UAE. The role implements corporate HR policies and procedures, maintains accurate employee records, coordinates recruitment and onboarding activities, administers attendance, leave, benefits, payroll inputs, training records, and employee documentation, and ensures compliance with applicable company requirements and UAE labour regulations.
The HR Administrator manages employee and company government transactions, including work permits, employment visas, labour cards, medical and Emirates ID coordination, renewals, cancellations, attestations, and licence-related documentation. The role maintains productive relationships with relevant ministries, authorities, free zones, embassies, and service providers; monitors regulatory updates; and provides timely administrative support to employees and the business.
Job Functions, Responsibilities
Coordinate HR administration and ensure timely communication of employee-related matters between the UAE office, regional teams, and corporate HR.
Support recruitment by posting vacancies, screening applications, scheduling interviews, preparing offers, and completing pre-employment documentation.
Coordinate employee onboarding, induction, probation follow-up, transfers, promotions, and offboarding in accordance with approved procedures.
Maintain complete, accurate, secure, and confidential personnel files, HR records, and employee data in the ERP system.
Administer attendance, leave, benefits, medical insurance, salary adjustments, and payroll inputs; reconcile records and submit approved monthly payroll data on time.
Prepare HR correspondence and employment documents, including contracts, certificates, confirmation letters, promotion letters, warnings, clearances, and separation documents.
Respond to employee queries, explain applicable policies and procedures, and escalate sensitive or complex employee-relations matters to HR management.
Support performance-management, training, and employee-engagement activities; maintain the training matrix and related attendance records.
Prepare accurate weekly and monthly HR reports, monitor document expiry dates, and follow up on required actions.
Support implementation of HR policies and ensure assigned activities comply with company procedures and applicable UAE labour requirements.
PRO responsibilities include, but are not limited to:
Labour/ Immigration
Process and track employment visas, work permits, labour cards, medical examinations, Emirates IDs, renewals, status changes, and cancellations for employees.
Prepare, submit, and follow up on applications and supporting documents with relevant UAE authorities and free zones.
Coordinate business and visit visa requirements and liaise with embassies, diplomatic missions, and immigration authorities when required.
Maintain accurate records of passports, visas, permits, identification documents, application receipts, costs, and expiry dates, with appropriate confidentiality controls.
Monitor changes in government procedures and communicate relevant updates, documentation requirements, timelines, and compliance risks to HR management and employees.
Provide employees and managers with clear guidance on routine government-related processes while escalating legal interpretations or exceptional cases to the appropriate internal adviser.
Legal
Represent the company before government authorities for routine administrative transactions within the role’s delegated authority.
Coordinate the renewal and maintenance of trade licences, commercial registrations, establishment cards, government certificates, and other statutory company documents with Legal, Finance, and authorised service providers.
Arrange document attestation, notarisation, legal translation, and consular processing as required.
Support Legal and management with documentation required for entity establishment, licence amendments, and authorised corporate filings in the UAE.
Perform other HR, PRO, and administrative duties reasonably assigned by the Global HR Manager, Corporate HR Director, or Head of the regional office.
Skills and Experience
Bachelor's degree or diploma in Human Resources, Business Administration, Public Administration, or a related field.
5 to 7 years of relevant experience in HR and PRO functions within the UAE, preferably in a multinational or multi-location organization.
Strong knowledge of UAE Labor Law, immigration procedures, free-zone regulations, and government service processes, with the ability to stay updated on regulatory changes.
Hands-on experience in visa and work permit processing, employee records management, attendance and leave administration, payroll coordination, insurance administration, and HR documentation.
Proven experience in labor law compliance, employee relations, and the implementation of HR policies in line with UAE regulations.
Proficiency in Microsoft Office and HR/ERP systems; experience with UAE government portals is preferred.
Excellent written and verbal communication skills in English; knowledge of Arabic is an advantage.
Strong organizational skills, attention to detail, discretion in handling confidential information, and the ability to manage multiple priorities under tight deadlines.
A valid UAE driving license is preferred, particularly for roles requiring travel to government authorities and service centers.
Location: Poland
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:With our record-setting pace of growth, we are looking for an experienced, collaborative, and successful sales professional for the Enterprise Account Executive (CE) role who can make an immediate impact to expand the number of Enterprises using the Creatio platform across Central Europe, including Romania, the Baltics, and the Balkans, excluding Poland.The role is based in Poland.Responsibilities:Manage the entire enterprise sales process and resources to develop and implement winning solution sales strategies across Central Europe;Generate new business opportunities on an assigned territory, manage pipeline, opportunities, forecasting, and other items related to an outside sales function;Focus on new logo acquisition as well as managing relationships with existing accounts to identify opportunities for cross-selling and up-selling;Deliver against revenue targets and all key performance metrics;Develop and orchestrate sales presentations and product demonstrations;Work with all customer functions, including executive-level personnel, various customer stakeholders, architecture, operations, design, vendor management, innovation, sourcing, and customer procurement.Requirements:At least 4 years of experience in sales roles with a strong record of achieving or exceeding goals;Proven experience in Enterprise SaaS platform sales to large organizations, with a solid understanding of Enterprise or Global account management practices;Skilled in navigating complex enterprise environments, managing long sales cycles, and building trusted relationships with C-level executives and key decision-makers;Demonstrated success in meeting quarterly and annual targets while maintaining a focus on customer success and value creation;Excellent organizational, communication, and interpersonal skills, with the ability to foster strong, long-term business relationships;Strategic mindset with the ability to identify and prioritize high-potential clients and opportunities;Awareness of market and industry trends, and the ability to translate them into meaningful sales strategies;A strong professional network within the region is highly valued;Self-driven, proactive, and passionate about sales, with a collaborative and customer-focused approach;Advanced or higher level of English, written and spoken;Experience with CRM, No/Low-Code, or workflow automation solutions is a plus.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
We are looking for an organized, proactive and discreet Team Assistant to provide hands-on administrative and logistical support to our Investor Relations team.
Your focus will be scheduling, meeting arrangements, travel, purchasing and everyday team administration. You will work closely with the IR Operations Lead, who coordinates day-to-day priorities and leads operational planning and delivery, while supporting the Head of IR and the wider team.
This role suits someone who enjoys helping others stay organized, takes pride in getting details right and has an affinity for technology.
Main responsibilities
Scheduling and meeting arrangements
Schedule internal and external meetings across time zones.
Keep calendars and invitations accurate, coordinate availability and resolve routine scheduling conflicts.
Liaise with executive assistants, colleagues and external contacts to confirm arrangements.
Arrange meeting rooms, video calls, visitor access and catering.
Travel and event support
Book business travel, accommodation and transport in line with company policies and agreed budgets.
Prepare itineraries and manage booking changes.
Provide logistical support for roadshows, investor conferences and team events, following agreed plans.
Assemble and circulate approved meeting materials and briefing packs.
Purchasing, invoices and expenses
Submit and track purchasing requests through Zip.
Collect supplier documentation and coordinate administrative steps with Procurement and Finance.
Track invoice processing and follow up on payment queries.
Prepare and submit expense claims with the required supporting records.
Everyday team administration
Keep shared folders, contact lists and meeting records organized and up to date.
Follow up on assigned administrative actions and flag missing information or scheduling issues to the IR Operations Lead.
Use the team’s digital tools to complete administrative tasks accurately and efficiently.
Handle confidential and market-sensitive information with discretion.
Required skills and experience
Experience in a team assistant, administrative assistant, executive assistant or similar support role.
Strong organizational skills, attention to detail and reliable follow-through.
Experience coordinating calendars, meetings and international travel.
Clear, professional written and spoken English.
Proficiency in Microsoft Outlook, Word, PowerPoint, Excel and Teams.
An affinity for technology and confidence learning new systems, including AI tools for appropriate administrative tasks.
A helpful, proactive approach and confidence communicating with colleagues and external contacts.
Ability to handle routine tasks independently, work within agreed priorities and recognize when an issue needs escalation.
Sound judgment and discretion when handling sensitive information.
Experience with purchasing systems such as Zip or CRM tools would be an advantage. Previous Investor Relations experience is helpful but not essential.
What success looks like
Meetings and travel are arranged accurately, with changes communicated promptly.
Event logistics are completed in line with agreed plans.
Purchasing requests, invoices and expenses are submitted correctly and followed through.
Calendars, shared files and administrative records are reliable and up to date.
Enquiries reach the right colleague, and outstanding administrative actions are followed up.
The team receives dependable support, with practical needs anticipated and issues flagged early
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Uganda
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Job Title:
Associate Field Manager - External Relations
Location:
Uganda
Reports to:
Senior Manager External Relations
Contract:
Fixed contract (possibility of extension subject to funding and performance)
Overview
The Associate Field Manager - External Relations will own and execute GiveDirectly’s routine external relations at the district and community level across assigned areas of operation. The role will build trusted working relationships with district political and technical-administrative leaders; relevant security and NGO coordination structures; subcounty and parish officials; community leaders and recipients. Working closely with Field Management and the Senior Manager External Relations, the role will communicate program information, coordinate local engagement and reporting, track commitments and acceptance, identify and address relationship, compliance, safeguarding and operational risks. The role will support barazas and will promptly escalate sensitive, high-risk or national-level issues through the appropriate channels.
Responsibilities
District and community engagement
Own day-to-day engagement with district stakeholders in assigned areas, building constructive relationships with district political leaders, technical-administrative offices, subcounty and parish officials, community leaders and relevant coordination structures.
Explain GiveDirectly’s program objectives, eligibility and targeting approach, activities, timelines and feedback channels accurately; support Field teams to plan and deliver inclusive community barazas.
Maintain a current district stakeholder register and practical engagement plans; track relationship health, agreed actions and follow-up with relevant Field Manager(s) and the Senior Manager External Relations.
Represent GiveDirectly at routine district and community meetings. Coordinate preparation with Field Management and refer senior, sensitive or high-risk engagements to the Senior Manager External Relations.
Coordinate with Field Managers on agreed local actions and maintain consistent engagement across field teams.
Flag gaps in local engagement or compliance and agree corrective follow-up with the responsible team.
Local coordination, information and risk
Share timely, consistent program updates with district and community stakeholders, and relay relevant questions, concerns and recommendations to GiveDirectly teams.
Help Field teams understand and follow applicable government guidance, local approvals, reporting requirements and agreed protocols; coordinate with relevant district offices and NGO monitoring structures as appropriate.
Monitor community acceptance, emerging tensions and external relations risks with Field Management and the Senior Manager External Relations; recommend practical mitigations and promptly escalate security, legal, safeguarding or reputational concerns.
Oversee the engagements and relationships between the field teams and district focal point persons.
Reporting and records
Provide the Senior Manager External Relations with at least monthly updates on engagement, community acceptance, commitments, risks and recommended follow-up.
Track district reporting and commitments, coordinate timely submissions with the responsible program teams, and maintain clear records of meetings, correspondence and agreed actions.
Share material district and community feedback, issues and recommendations with the relevant GiveDirectly teams, and communicate approved responses back to local stakeholders.
Maintain accurate, accessible district external relations records and stakeholder information, following GiveDirectly’s data protection and information-handling requirements.
Support district-level compliance with applicable NGO Bureau and Government of Uganda requirements, escalating questions that need senior or legal guidance.
Where assigned, coordinate the collection of accurate recipient stories with Field teams, ensuring informed consent, privacy and safeguarding requirements are followed.
Qualities we’re hiring for
An individual with:
A commitment to advancing GiveDirectly’s impact through respectful, accountable relationships with government, community stakeholders and recipients.
A strong drive to take ownership of district and community engagements and reliably follow through on agreed actions.
A desire to work in a fast-paced team and adapt to changing field priorities.
Qualifications
University degree in a relevant field.
Experience implementing engagement plans and coordinating work across teams.
Demonstrated ability to build and maintain relationships with government, community or civil-society stakeholders; experience in the development or NGO sector is an advantage.
Experience working with public-sector or community stakeholders in a field setting is an advantage.
Clear, respectful oral communication and strong written English for concise updates, meeting records and correspondence;
Strong organisation and follow-through, including the ability to maintain accurate records and manage competing field priorities.
Sound judgment, discretion and initiative; able to work constructively in changing field conditions and escalate concerns appropriately.
Ability to assess local information, identify emerging issues and contribute practical recommendations.
Resourceful and self-directed, while working collaboratively with Field Management and the External Relations team.
Fluency in English, spoken and written, is essential; ability to speak local Ugandan languages is an advantage.
Alignment with GiveDirectly’s values and commitment to safeguarding recipients.
This is a fixed term, field based role. Applications will be handled on a rolling basis.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Responsibilities:
— Support PR strategies and campaigns for tech and business clients.
— Build relationships with UAE journalists and editors.
— Pitch stories, interviews, and expert commentary to relevant media.
— Secure earned media coverage through editorial pitching.
— Participate in client meetings and take ownership of assigned deliverables.
— Prepare PR materials, monitor coverage, and report on results.
Requirements:
— 3+ years of PR experience, preferably in an agency, tech company, or startup.
— 3–5+ years based in Dubai/UAE, with strong local market knowledge.
— Fluent English and Arabic.
— Proven experience in media relations and editorial pitching.
— Strong understanding of UAE business and tech media.
— Experience working directly with clients and managing PR deliverables.
— Excellent communication, writing, and organizational skills.
Benefits:
— Competitive salary package.
— Official UAE employment with visa sponsorship and medical insurance.
— Exciting projects with ambitious tech and business clients.
— Opportunity to work alongside experienced PR professionals.
— Supportive, collaborative, and dynamic team environment.
— Professional growth and career development opportunities.
Location: Shanghai
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com is actively looking for an enthusiastic and inventive Account Management Specialist to nurture and maintain long-term relationships with our Tier 3 and 4 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.
You will be the business advisor and main point of contact to a merchant's post live process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.
The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.
Qualifications
- 2+ years’ experience in a B2B Account Management, Relationship Management, Customer Success role or relevant roles (bonus if in the FinTech, Payments industry and/or payment team from a merchant side)
- A strategic problem solver with excellent project management skills
- Self-motivated learner and excellent organizational skills
- Strong commercial sense and able to establish robust relationship with internal and external stakeholders at all levels
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Passionate about learning new things and working on wide portfolio of accounts
- Good negotiation, communication and presentation skills
- Fluent in English and Mandarin Cantonese
- Dismiss services promo card
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: San Francisco; New York City
Each year, Perplexity hires an exceptional cohort of early career talent to join our technical team. We’re looking for a University Recruiter to architect our early career programs and shape our strategy for attracting and evaluating the world’s most elite early-career talent.
This is a full-stack role where you’ll be responsible for all aspects of campus lifecycle recruiting: building relationships with external organizations, driving partnerships with internal stakeholders, and running full-cycle recruiting for all candidates. You’ll enjoy incredible latitude to design our programs and candidate experiences end-to-end, along with high-taste playbooks for how we bring the best and brightest to Perplexity.
WHAT YOU’LL DO
- Own full-cycle recruiting process for all early career candidates from sourcing to closing.
- Partner closely with leaders at Perplexity on workforce planning, hiring strategy, and candidate evaluation.
- Build and scale a strategy that goes far beyond the usual playbooks. Explore creative, unconventional ways to build a talent brand and foster relationships that help uncover hidden superstar talent.
- Plan and execute campus programming including but not limited to technical talks, coding competitions and hackathons, on-campus interviews, and VIP events.
WHAT YOU BRING
- 4+ years of full-cycle recruiting experience owning university, campus, intern or early-career hiring.
- Strong organizational mindset–this role is high volume and pressure, juggling multiple workstreams and candidates that you’ll have to manage.
- Willingness to travel up to 25%, concentrated during fall and spring recruiting seasons.
NICE TO HAVE
- Existing relationships with top CS, ML and engineering programs, research labs or competitive programming communities (ICPC, USACO, etc.).
San Francisco; New York City; Own full-cycle recruiting process for all early career candidates from sourcing to closing
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Technical Project Manager
Location: San Diego
Hybrid / Onsite
The Senior Technical Project Manager is responsible for leading the planning and delivery of large, complex, and high-impact technical programs and cross-functional initiatives across SIE’s global People Technology platform.
This role operates as a senior individual contributor within People Technology Services (PTS), owning end-to-end program delivery and serving as the hands-on Scrum Master for the team’s established two-week sprint cadence. The role creates the governance, alignment, and delivery discipline needed to coordinate multiple workstreams, strengthen predictable sprint execution, and ensure strategic priorities translate into clear, executable plans.
Working within a globally consistent Agile product delivery model, the Senior Technical Project Manager partners with Human Resources, Payroll, Product Leads, Managers, Technical Leads, IT, Data, Security, vendors, and other cross-functional teams to align portfolio priorities, capacity, scope, timelines, decisions, and delivery outcomes. The role uses Jira, integrated delivery plans, dashboards, and sprint and program metrics to identify trends, advise leaders on trade-offs, and drive continuous improvement.
This role is suited for individuals who combine deep Agile, Scrum, and technical program management expertise with systems thinking, technical fluency, executive communication, and the ability to lead across teams, mentor others, and influence decisions without direct authority.
Key Responsibilities
Agile & Scrum Leadership
Serve as the hands-on Scrum Master for the People Technology Services Team, leading a consistent two-week sprint cadence and facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews or demonstrations, and retrospectives.
Own and continuously improve the team’s Agile operating rhythm, working agreements, backlog readiness standards, and sprint governance to strengthen focus, transparency, accountability, and predictable delivery.
Partner with Product Leads, Managers, and Technical Leads to align priorities, capacity, dependencies, and sequencing across project work, operational support, intake demand, and unplanned work before sprint commitments are made.
Facilitate clear sprint goals and realistic commitments; monitor progress, impediments, scope changes, carryover, and unplanned work, and lead timely resolution or escalation when outcomes are at risk.
Use retrospective insights and delivery data to identify systemic bottlenecks, ensure improvement actions have accountable owners, and measure whether changes improve flow, quality, and predictability.
Coach Product Leads, team members, and delivery partners on practical Agile and Scrum practices, reinforcing role clarity and shared accountability while adapting the framework thoughtfully to enterprise needs.
Technical Program Delivery Leadership
Lead large, complex technical programs and high-impact initiatives from discovery and business case through planning, execution, testing, deployment, stabilization, transition, and closure.
Establish program outcomes, scope, success measures, integrated roadmaps, milestones, governance, decision rights, delivery plans, and communication rhythms in partnership with sponsors and stakeholders.
Maintain integrated schedules, RAID and decision logs, dependency maps, resource plans, and action trackers, surfacing issues early and assigning accountable owners.
Orchestrate delivery across Product, Integrations, Data, Security, Architecture, Human Resources, Payroll, vendors, and other teams, ensuring workstreams remain aligned to shared outcomes.
Partner with technical leads to evaluate estimates, sequencing, architecture and integration dependencies, technical risks, and delivery options; drive resolution while respecting technical ownership.
Strategic Planning, Capacity & Dependency Management
Translate strategic priorities and portfolio commitments into realistic program, release, and sprint plans aligned with capacity, business value, technical sequencing, and operational needs.
Advise leaders on scope, sequencing, capacity, and trade-offs; establish governance for changes and prevent unplanned demand from destabilizing committed delivery.
Identify and manage complex cross-program dependencies, resource constraints, sequencing conflicts, and decisions; bring forward clear options, recommendations, and impact assessments.
Contribute to portfolio planning and governance by assessing initiative health, challenging assumptions, and recommending reprioritization or corrective action when needed.
Delivery Analytics & Executive Communication
Define and maintain Jira boards, integrated dashboards, and reporting standards that provide a reliable view of sprint execution, program health, milestones, dependencies, risks, decisions, and outcomes.
Use sprint and program metrics—including sprint goal achievement, committed versus completed work, carryover, throughput, cycle time, blocked work, milestone performance, and trend data—to improve forecasting and delivery decisions.
Translate complex technical progress, delivery risk, and cross-functional impacts into concise executive updates, decision materials, and data-backed recommendations for senior leaders and governance forums.
Identify systemic delivery trends and emerging risks across initiatives, leading practical improvements to planning, workflow, governance, and team predictability.
Required Qualifications
8+ years of technical project or program management experience leading complex software, platform, integration, or infrastructure initiatives.
Extensive experience as a hands-on Scrum Master for technical teams operating in recurring sprints and facilitating all core Scrum ceremonies.
Deep knowledge of Agile and Scrum, including backlog readiness, story decomposition, estimation, capacity planning, sprint goals, impediment management, retrospectives, team coaching, and continuous improvement.
Proven ability to lead large, complex, multi-workstream programs encompassing scope, roadmaps, schedules, governance, risks, dependencies, decisions, testing, change readiness, and release delivery.
Advanced planning tool (i.e. Jira) experience, including board and workflow design, sprint administration, queries, dashboards, roadmaps, and program-level reporting.
Demonstrated use of delivery data and sprint or program metrics to improve forecasting, influence priorities, communicate risk, and drive measurable improvement.
Strong technical literacy across the software development lifecycle, enterprise platforms, cloud services, and release practices, sufficient to lead technical delivery and understand complex dependencies.
Executive-level stakeholder management, facilitation, and communication skills, with the ability to translate between technical teams, business leaders, and senior decisionmakers.
Preferred Qualifications
Certified ScrumMaster (CSM), Advanced Certified ScrumMaster (A-CSM), Professional Scrum Master (PSM), PMI Agile Certified Practitioner (PMI-ACP), Project Management Professional (PMP), or comparable certification.
Experience within People Technology or HR Technology, including Workday or comparable enterprise platforms.
Experience with Jira reporting extensions or visualization tools such as eazyBI, Power BI, Tableau, or comparable platforms.
Demonstrated success mentoring others, resolving conflict, and influencing outcomes without direct authority in global, matrixed environments.
Experience coordinating globally distributed teams, strategic vendors, or enterprise programs with significant organizational change and cross-functional complexity.
Profile
Senior delivery leader and hands-on Scrum Master who creates structure, clarity, and momentum across complex initiatives without adding unnecessary process.
Operates as a senior individual contributor, owning high-impact outcomes while aligning teams to governance, strategy, and broader People Technology priorities.
Strong systems thinker and facilitator who connects portfolio priorities, sprint execution, technical dependencies, and business outcomes.
Practical and delivery-oriented, balancing disciplined Agile execution with the judgment and flexibility required in a dynamic enterprise environment.
Data-informed and skilled at turning Jira and program data into credible forecasts, executive insights, decisions, and improvement actions.
Technically fluent and able to engage credibly with architects and technical leads, challenge delivery assumptions constructively, and respect technical ownership.
Trusted advisor to Human Resources and technology leaders, with strong consulting, negotiation, communication, and problem-solving skills.
Comfortable leading through ambiguity, mentoring others, and influencing beyond immediate responsibilities in a global, evolving operating model.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$175,500
—
$263,300 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Tbilisi, Georgia; Yerevan, Armenia; Brazil; Colombia; Mexico; North Macedonia
Crystalia Glass LLC is a fast-growing U.S. company specializing in custom glass and architectural glazing solutions for residential and commercial projects.
Founded in New York in 2017, Crystalia has expanded its presence across the United States and works with clients nationwide, delivering custom solutions from initial concept through manufacturing, delivery, and installation.
We are looking for a Project Manager to join our Project Management team and take ownership of client projects throughout the full delivery cycle.
This is a highly visible, client-facing role for someone who is comfortable operating at the intersection of construction, customer experience, coordination, and execution.
You will serve as the central point connecting the client with internal teams and will be responsible for ensuring that projects move forward smoothly, issues are resolved quickly, and clients remain informed and confident throughout the process.
About the Role
As a Project Manager, you will take over projects after the sales stage and guide them from contract and prepayment through engineering, production, logistics, delivery, and installation.
You will work with multiple internal teams, maintain direct communication with U.S.-based clients, and manage a broad portfolio of active projects at different stages.
The role requires strong ownership, excellent communication, technical understanding, and the ability to stay organized in a dynamic, high-volume environment.
Who This Role Is For
We are looking for candidates with experience in the construction industry or closely related technical fields.
Relevant backgrounds may include:
Construction and renovation
Architecture
Engineering
Building materials
Glass and glazing
Windows, doors, façades, and architectural systems
Interior construction
Technical manufacturing related to construction
Candidates should have either:
Relevant education in engineering, construction, architecture, or another technical discipline
OR
Strong hands-on professional experience in construction or a closely related industry.
This role is not intended for candidates whose experience is primarily in IT, software development, digital products, automation, or AI project management.
Key Responsibilities
Lead projects from contract to completion
Own the full project lifecycle, including:
Contract and prepayment
Collection of measurements and technical information
Coordination of engineering and shop drawings
Production preparation
Logistics and delivery coordination
Installation
Final project completion
You will ensure projects stay on track, deadlines are monitored, and potential risks or delays are addressed proactively.
Be the main point of contact for clients
Maintain regular communication with U.S.-based B2C and B2B clients throughout the project lifecycle.
You will:
Provide clear and timely project updates
Explain project stages and next steps
Manage expectations around timelines, production, delivery, and installation
Handle objections, concerns, and escalations
Resolve issues professionally and maintain strong client relationships
Coordinate cross-functional teams
Partner closely with:
Engineering
Sales
Scheduling
Production
Supply Chain and Logistics
Delivery and Installation teams
You will ensure information flows efficiently between departments, dependencies are managed, and blockers are resolved before they impact project delivery.
Manage a high-volume portfolio
Project Managers at Crystalia oversee a significant number of active projects simultaneously, often 100–150+ projects at different stages.
Success in this environment requires strong prioritization, attention to detail, consistent follow-up, and the ability to quickly identify what requires immediate action.
Maintain project visibility and accuracy
Use ClickUp, HubSpot, and internal collaboration tools to maintain accurate project information, document progress, track action items, and ensure all stakeholders have up-to-date information.
What We Are Looking For
Experience in Project Management, Project Coordination, Construction Management, Operations, or a similar role
Construction, engineering, architectural, or other relevant technical background
Strong experience managing projects through multiple stages from initiation to completion
Ability to manage a large and complex portfolio of active projects
Excellent written and spoken English
Strong client-facing communication skills
Ability to handle objections, complaints, and difficult conversations confidently and professionally
Strong problem-solving and decision-making skills
Ability to identify risks, delays, and bottlenecks early
Strong organizational skills and attention to detail
High level of ownership and accountability
Ability to work independently and follow issues through to resolution
Comfort working in a fast-paced and dynamic environment
Tech-savvy mindset and confidence using CRM, project management, and collaboration tools
What Success Looks Like
Successful Project Managers at Crystalia:
Maintain full visibility into their project portfolio
Communicate proactively rather than reactively
Keep projects moving across multiple departments
Anticipate risks before they become critical
Build trust with clients through clear and consistent communication
Take ownership of problems and drive them through resolution
Balance customer experience with strong operational execution
Employment Conditions
Full-time and Fully remote
Working hours: 8:30 AM – 5:00 PM New York time
B2B contractor format
Competitive compensation based on experience and background
Hourly compensation plus performance-based bonus
Paid time off according to company policy
Structured onboarding and product training
Why Join Crystalia
Work on real residential and commercial construction projects across the U.S.
Manage projects with tangible, visible outcomes
Collaborate with a cross-functional international team
Build deep expertise in custom architectural and glazing projects
Work in a growing company where strong performers can expand their scope and responsibilities
Develop your career in an environment that combines customer experience, technical project management, and operations
From Concept to Completion: Lead Projects That Shine.
УдалённоseniorUnited Kingdom
leadAmsterdam, Netherlands; Remote - Europe; Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit
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Georgia; Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams
Ukraine; Act as a main point of contact for international teams across different time zones, fostering strong communication within diverse technical and non-technical teams
Sharjah, United Arab Emirates
ГибридPoland
Amsterdam, Netherlands; Schedule internal and external meetings across time zones
География найма не уточнена
ОфисShanghai
seniorUnited States, San Diego, CA
УдалённоTbilisi, Georgia; Yerevan, Armenia; Brazil; Colombia; Mexico; North Macedonia