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Location: Australia; Sydney, New South Wales, Australia About The Opportunity We are seeking an experienced, entrepreneurial Senior Manager, Communications & PR , APAC to help drive OKX’s communications and media relations activities across the region. This is a hands-on role for someone with strong media relationships, excellent storytelling skills and a proven ability to deliver high-impact PR campaigns. You’ll work closely with regional business leaders, marketing and product teams, and the global communications function to support major announcements, strengthen OKX’s reputation and generate meaningful media coverage. We’re looking for a proactive self-starter who thrives in fast-moving environments, can independently manage communications initiatives from planning through execution, and knows how to turn business developments into compelling stories. Experience in or a passion for cryptocurrency and digital assets is a strong advantage. Candidates based in Hong Kong, Singapore and Australia are encouraged to apply. Remote arrangements may also be considered in selected APAC locations. We operate with regional flexibility and a results-first culture, with a focus on impact and outcomes. What You’ll Be Doing Support the development and execution of OKX’s APAC communications strategy, delivering impactful PR campaigns and initiatives across key regional markets. Work closely with regional business leaders, marketing, product, legal and compliance teams to identify and execute communications opportunities aligned with business priorities. Leverage and expand relationships with journalists, editors and influential industry voices across APAC, particularly in Australia and Singapore, as well as global tier-one media covering the region. Proactively identify, pitch and secure compelling stories in leading business, financial, broadcast, technology and crypto publications, driving consistent, high-quality media coverage. Manage communications for regional product launches, business announcements, partnerships and executive thought leadership initiatives. Collaborate with the global communications team to support international announcements and adapt global campaigns for APAC audiences. Identify and activate PR opportunities through OKX’s global partnerships, including McLaren F1 Team and Manchester City Football Club. Develop high-quality press releases, media pitches, executive briefing materials, talking points, messaging and other communications content. Support regional executives with media interviews, speaking opportunities and thought leadership activities. Manage PR agency relationships and coordinate external partners to deliver against agreed objectives. Support issues management and crisis communications, working closely with regional stakeholders and the global communications team. Monitor media coverage, track PR performance and report on results, with a focus on coverage quality, reputation and business impact. What We Look For In You 8–12 years of experience in PR and communications, ideally within financial services, fintech or technology. Strong, established media relationships across APAC are highly valued , particularly in Australia and Singapore, as well as connections with global tier-one business, financial and broadcast media covering the region. Demonstrated success securing high-quality coverage in leading international and regional publications and delivering impactful PR campaigns. Excellent writing, editing and storytelling skills, with the ability to translate complex business and technical developments into clear, compelling narratives. Experience supporting product launches, corporate announcements, executive communications and thought leadership initiatives. Experience in financial and investment communications is an advantage. Experience in cryptocurrency, digital assets or Web3, or a genuine passion for the industry, is a strong advantage. Strong stakeholder management skills and the ability to work effectively with senior executives and cross-functional teams. A proactive, entrepreneurial mindset, with the ability to work independently, identify opportunities and deliver results in a fast-moving environment. Strong project management and organizational skills, with the ability to manage multiple priorities across different markets. Experience managing PR agencies and external communications partners. Bachelor’s degree in Communications, Marketing, Journalism or a related field. Fluent in English; proficiency in other regional languages is an advantage. Perks & Benefits Competitive total compensation package L&D programs and education subsidy for employees’ growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Panama City, Panama; Guatemala City, Guatemala; Mexico City, Mexico; Bogotá, Colombia; Asunción, Paraguay We are looking for a hands-on HR Director to lead our international People Operations function and build a transparent, performance-driven HR system. The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding. This is a senior leadership role reporting directly to the CEO. Work format This is a hybrid / remote position . The successful candidate may work: from our office in Panama; in a hybrid format; or fully remotely from another Latin American country. Regardless of location, full daily availability during Panama business hours (9am to 6pm) is mandatory. Occasional business travel may be required. Key responsibilities Lead the international People Operations and HR governance function. Develop HR strategy and support organizational design. Manage employee and contractor agreements, renewals and HR documentation. Maintain employee files, contract trackers and probation records. Develop and enforce HR policies and internal procedures. Manage performance reviews, KPIs and performance improvement plans. Handle employee relations, complaints, conflicts and disciplinary matters. Coordinate compensation, bonuses, benefits and payroll information. Build promotion, career-development and succession processes. Improve employee engagement and retention. Manage terminations, exit interviews and offboarding. Lead and develop the HR Generalist and future People Operations team. Maintain HR dashboards and provide regular reports to the CEO. Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success. Scope clarification The HR Director owns: People Operations; contracts and HR documentation; performance management; compensation and benefits; employee relations; policies and compliance; employee development; retention and offboarding. Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate Global Talent Acquisition Director while that function is active. The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant. Requirements Requirements At least 5 years of experience as an HR Director, Head of HR or senior HR leader. A university degree is a must, or a master's degree is preferred. Strong experience managing the full employee lifecycle. Proven experience with performance management, employee relations and terminations. Experience developing and enforcing HR policies. Experience managing remote or international teams. Strong knowledge of HR operations, contracts and compensation processes. Experience managing an HR team. English at C1 level or equivalent. Spanish at C1 level or native proficiency. Strong judgment, confidentiality and decision-making ability. Ability to work independently and communicate directly with the CEO. Availability during Panama business hours (9am to 6pm Panama time) Candidates based in Latin America are strongly preferred. Benefits What we offer MONTHLY Salary range from: USD $3.500 to 5.000 according to experience. Director-level position with direct access to the CEO. International scope across Europe and the Americas. Hybrid or fully remote work format. Opportunity to build and improve the HR function. Real decision-making authority within the approved scope. Long-term cooperation. Fixed monthly compensation plus performance-based incentives. Contract format based on the candidate’s country of residence.

Location: New York; Austin; San Francisco; Canada; Seattle; United States; Los Angeles; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027. Cohere is in a unique and exciting position to grow our go-to-market teams globally! We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027. We are looking for creative, high-performing talent partners who are eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, hire world-class business talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner with an established network, we’d love to hear from you! As a Talent Partner, you will: - Build, own, and nurture a strong pipeline of world-class business talent across People, Finance, Revenue, Marketing & Communications, and Operations - Deliver a world-class recruiting experience that reflects Cohere's premium brand - Partner with hiring managers and talent partners to find and engage passive talent through creative sourcing methods - Maintain deep market intelligence on business talent trends and competitive landscape - Manage comprehensive recruiting funnels in our ATS, updating progress and analytics regularly - Develop creative, proactive sourcing approaches to optimize the top of the funnel for business roles - Cultivate relationships with established networks across business communities and industry leaders - Identify and own additional high-impact talent projects as they emerge Who you are: - You have 5+ years of experience recruiting for business roles across Sales, Finance, Revenue, Marketing & Communications, and Operations in markets like EMEA/US etc. - You have a proven track record of hiring candidates in high-growth and a high-bar environments (startup, technology, AI experience strongly preferred) - You bring an established, high-profile network in business communities - You're a creative problem solver who thrives in fast-paced, ambiguous environments - You're a natural influencer with exceptional relationship-building skills - You leverage data and analytics to drive sourcing decisions and measure effectiveness - You're passionate about diversity, equity, and building inclusive business teams - You have a strategic mindset with the ability to see beyond immediate hiring needs WHY COHERE - Impact: Shape the future of AI talent at a cutting-edge company. - Culture: Collaborative, innovative, and mission-driven. - Growth: Join a team scaling from 800 to 2000+ over 18 months. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Miami, United States; Allapattah, United States; Atlanta, United States; Aventura, United States; Boston, United States; Bradford, United States; Brighton Beach, United States; Bronx, United States; Brooklyn, United States; Chicago, United States; Coconut Creek, United States; Columbus, United States; Coney Island, United States; Dallas, United States; Denver, United States; Des Moines, United States; Doral, United States; Dover, United States; Downtown Miami, United States; Manhattan, United States; Fall River, United States; Florida, United States; Forest Hills, United States; Greenwich, United States; Hawley, United States; Hollywood, United States; kansas city, United States; Lansing, United States; Las Vegas, United States; Lexington, United States; Little Havana, United States; Little Rock, United States; Los Angeles, United States; Los Angeles, CA 90021, United States; Lynbrook, United States; Miami Design District, United States; Miami Springs, United States; Montogomery, United States; New Bedford, United States; New Jersey, United States; Oregon city, United States; Norwalk, United States; Pittsburgh, United States; Phoenix, United States; Plano, United States; Redwood City, United States; Salt lake city, United States; San Francisco, United States; Seattle, United States; St. Louis, United States; Washington DC, United States; Wilmington, United States; Augusta, United States; August, United States; Baton Rouge, United States; Bismarck, United States; Boise, United States; Bozeman, United States; Charleston, United States; Chayenne, United States; Columbia, United States; Concord, United States; Detroit, United States; Frankfort, United States; Indianapolis, United States; Jackson, United States; Jefferson city, United States; Kansas City, United States; Lincoln, United States; Madison, United States; Montpelier, United States; Nashville, United States; Nassau County, United States; Oklahoma city, United States; Pierre, United States; Providence, United States; Raleigh, United States; Richmond, United States; Ridgewood, United States; St Louis, United States Workplace: remote Uncapped Commission Structure Our client, a growing Business Process Outsourcing (BPO) company, is seeking a Sales Director to drive new client acquisition and expand its business! The ideal candidate has proven BPO sales experience, a strong track record of closing deals, and the ability to independently generate new business. This is a fully remote, U.S.-based opportunity for someone entrepreneurial, ambitious, and excited to build a sales operation from the ground up, with the potential to lead a team as the company grows. Responsibilities Identify, prospect, and secure new clients for BPO services. Manage the full sales cycle, from lead generation and outreach to negotiations and closing. Develop and execute effective prospecting strategies through LinkedIn, networking, referrals, and other channels. Build strong client relationships and identify opportunities for account expansion. Establish a repeatable sales process and help scale the company's sales operations. Proven BPO sales experience with a demonstrated track record of generating new business and closing deals. Strong understanding of outsourcing solutions, preferably in back-office operations, customer support, finance, or related services. Experience independently managing the full B2B sales cycle, including prospecting and client acquisition. Excellent communication, relationship-building, negotiation, and closing skills. Entrepreneurial, self-motivated mindset with the ability to build a sales pipeline from scratch.

Location: New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking an experienced People Programs Manager to join our Performance & Talent Programs team. This role will own the design and end-to-end execution of some of Anthropic's performance and talent programs producing the year-round performance signal that feeds our talent intelligence layer and upholds our performance bar as we scale. This is a senior individual contributor role reporting to the Head of Performance & Talent Programs, and a great fit for a true builder who has both seen performance management excellence at scale and is excited to roll up their sleeves in a rapidly scaling, high-ambiguity environment. You will also work closely with our internal products team, helping guide product decisions as we build and design the architecture that supports performance. Key responsibilities Own end-to-end execution of some of Anthropic's cyclical performance and talent programs (performance pulses, promotions, review cycles, talent reviews, succession planning, etc) and the continuous feedback practices between them Ensure these programs scale durably and uphold Anthropic's performance bar and talent density as the company grows Design programs to produce useful performance signal year-round and feed it into the talent intelligence layer to inform talent planning decisions Partner cross-functionally with People Services on cycle execution, People Analytics on connecting performance data to broader people data and insights, and People Products and engineering on program tooling Act as the product partner for our internal tools team: bring the needs of managers, employees, and People Partners to the table, help decide what to build and in what order, and shape the architecture so our performance systems connect cleanly and scale Iterate on program frameworks (calibration, rating constructs, feedback formats, promotion criteria) based on data, manager feedback, and Anthropic's evolving needs Lead program redesigns and change management, including stakeholder alignment, rollout planning, and communications Develop and deliver enablement that helps managers and People Partners run each cycle confidently and consistently Minimum qualifications Systems thinker who treats programs as performance drivers, caring as much about data quality and downstream usefulness as about cycles landing on time Demonstrated experience shaping performance tooling (Workday, Lattice, CultureAmp, or homegrown), including time working with an internal tools or engineering team to guide product decisions, and partnering with People Analytics, with comfort getting into the data yourself Experience building manager enablement that changes behavior, and supporting leaders through performance, promotion, and talent conversations Strong program management skills and operational rigor, with a track record of running complex multi-month cycles and keeping dozens of stakeholders in sync Exceptional communicator, particularly in writing, who thrives in ambiguity and evolving scope Preferred qualifications 7+ years of experience designing, running, and owning performance management, talent review, or promotion programs, preferably through periods of rapid headcount growth Experience helping define requirements, priorities, and system design for internal people tools, from early idea through adoption The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $255,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Wien, Austria About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets. In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan. What you’ll be doing Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour. Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets. Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups. Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership. Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes. Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets. Serve as the primary point of contact for top management on Central’s supply health. Our humble expectations Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations. Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them. Experience leading and developing a small team (3 direct reports). Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers. Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership. Comfortable working under time pressure during weather events, special events and demand spikes. Fluent English skills in both spoken and writing. Additional information What to expect from our hiring process: Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role. Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day. Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space. Final interview — a conversation with a senior stakeholder to round out the process. If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the gross monthly salary range for this position. The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €6.503 — €8.129 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: San Francisco; New York City Workplace: Hybrid As Customer Success Lead at Perplexity, you’ll lead the team responsible for helping enterprises adopt Perplexity Computer and our API products, turning adoption into measurable business value. You’ll own the customer success strategy and operating model, lead CSMs across customer segments, and be accountable for gross and net revenue retention across the post-sale book, with expansion targets shared with Sales. This is a hands-on leadership role. You’ll stay close to customers and the product while building the team, programs, and cross-functional partnerships that help us scale. Responsibilities - Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales - Set the customer success strategy, and coverage model across high-touch Enterprise, scaled SMB and Mid-Market, and technical API customers - Hire, coach, and develop CSMs across customer segments, establishing a regular cadence of 1:1s, account and renewal reviews, and a clear bar for performance and product expertise - Build the playbooks the team runs on, including Sales-to-CS handoffs, onboarding, customer success plans, health scoring, executive business reviews, and escalations - Partner with Applied AI and Enablement to build onboarding, workshops, champion programs, and scaled education that help customers reach first value and sustain adoption - Help customers connect adoption and consumption to business outcomes, understand usage and cost trade-offs, and build a clear case for renewal and expansion - Partner with Sales to identify self-serve customers ready to move to Enterprise and to plan expansion in named accounts - Work with RevOps and Finance on capacity planning, account assignment, book-of-business design, and accurate reporting in Salesforce - Partner with cross-functional teams to deliver a cohesive customer journey, with clear ownership and handoffs from onboarding through adoption, renewal, and expansion - Coordinate customer readiness and communications for product launches, migrations, pricing and usage changes, and incidents, partnering with Product, Marketing, Support, and Engineering on accurate guidance - Bring customer needs and recurring friction into product planning, and close the loop with customers on decisions and progress - Engage executive sponsors at our largest accounts and step in personally on strategic adoption efforts, high-stakes renewals, and escalations while building the team’s ability to own day-to-day execution You may be a good fit if - You have 10+ years in customer success, account management, or post-sales roles at enterprise software companies - You have 5+ years leading CS teams, with a track record of hiring, coaching, and developing high-performing CSMs - You’ve owned GRR and NRR targets and can show how your team moved them - You’ve built or rebuilt a CS function during rapid growth, not only run an established one - You’ve run both high-touch and scaled or digital coverage models and know when each one fits - You can show how your team helped customers move from initial onboarding to sustained adoption and measurable business outcomes - You’re comfortable with usage and consumption data, and ideally have supported usage-based or API products - You have strong command of Salesforce, forecasting, and customer health tooling - You’re hands-on with AI products and can build enough product fluency to understand customer workflows, diagnose adoption barriers, and earn trust with business and technical stakeholders - You communicate clearly with executive buyers, administrators, and technical teams, including during sensitive product changes or escalations - You’re comfortable operating without an established playbook, using AI and automation where they improve execution and knowing where human judgment matters

Location: San Francisco, California WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE We’re looking for a Business Systems Engineer to own the systems that turn a signed deal into a correct invoice and accurate revenue numbers. You’ll work across our go-to-market and finance stack: CRM, quoting and CPQ, billing, the data warehouse, and the integrations between them. Salesforce is one important part of that stack, not the whole job. This is an engineering role with business ownership: you’ll design how data and money move between Sales, Finance, Billing Ops, and Data teams, build the automation that keeps them in sync, and use AI to remove manual work and surface timely signals to reps and operators. You’ll partner closely with Sales, Deal Desk, Billing Ops, Revenue Accounting, and Data Engineering. This role is based in one of San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. WHAT YOU’LL ACHIEVE - The big bet: Create a reliable GTM and quote-to-cash foundation across CRM, CPQ, billing and finance systems, marketing automation infrastructure, the data warehouse, and the integrations between them. - By day 90, build a clear understanding of the critical data flows between GTM systems, finance systems, and the warehouse, then ship an initial improvement to a high-value integration or workflow. - By day 90, develop AI-powered and agent-based workflows that reduce manual work for reps, Deal Desk, and Billing Ops while improving the quality of signals available to reps and operators. - By the end of your first year, automate billing-critical workflows such as upgrades and prorated refunds, early renewals, true-ups, and credit deferment, with audit trails Finance can trust. - By the end of your first year, improve data integrity and reporting through clear data models, deduplication, validation rules, reconciliation, and monitoring—including accurate ARR, pipeline, dashboard, and forecasting infrastructure. - Raise the bar for how the team ships and operates: sound access, change management, and release practices; thoughtful documentation and tool decisions; reusable tests, runbooks, code review, and AI-assisted development practices. SKILLS YOU’LL NEED TO BRING - Demonstrated experience in business systems engineering, GTM engineering, revenue operations, or a technical sales or marketing operations role, with the ability to own problems end to end and work effectively across functions. - Strong SQL skills and experience working with a data warehouse such as Snowflake or BigQuery; you design for clean, traceable data and understand how to protect its integrity across systems. - Experience building integrations with APIs, webhooks, event-driven services, reverse ETL, or automation platforms such as Zapier, Workato, or Tray.io http://Tray.io. Scripting in Python or JavaScript, or building serverless integrations, is a plus. - Familiarity with finance systems and concepts such as quote-to-cash, billing, invoicing, and revenue recognition, and the ability to work effectively with Finance and Billing Ops. Experience with an ERP such as NetSuite is a plus. - Hands-on Salesforce development experience with Apex, triggers, Lightning Web Components, and Salesforce automation, following the team’s development and release practices: source control, pull requests, code review, automated testing, and the deployment pipeline - is a plus. - Hands-on experience with Salesforce CPQ, Revenue Cloud, or a similar CPQ tool — including product and pricing data models, price books, bundles, and approval rules — is a plus. - Genuine curiosity about AI, with experience applying it to day-to-day work through AI-assisted development, agents, or workflow automation. Familiarity with Salesforce administration and customization—including objects, flows, permissions, and integrations—is a plus, not a requirement. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and NYC, the estimated base salary range for this role is $167,000 - $228,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Seoul, Seoul Special City, South Korea Are you a skilled Korean interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Korean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Korean and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Korean Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Bratislava, Slovakia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets. In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan. What you’ll be doing Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour. Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets. Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups. Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership. Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes. Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets. Serve as the primary point of contact for top management on Central’s supply health. Our humble expectations Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations. Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them. Experience leading and developing a small team (3 direct reports). Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers. Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership. Comfortable working under time pressure during weather events, special events and demand spikes. Fluent English skills in both spoken and writing. Additional information What to expect from our hiring process: Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role. Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day. Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space. Final interview — a conversation with a senior stakeholder to round out the process. If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the gross monthly salary range for this position. The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: €3.207 — €4.009 EUR Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Germany Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. Following its recent partnership with Aleph Alpha, the company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. In this cross functional role, you will stand up our PR and Communications function in the German market. You'll partner with the Global Corporate Communications team and EMEA Communications team to create a regional communication plan that fuels our growth among governments and enterprises in the most highly-regulated industries across DACH. You’ll nurture how we talk to customers, partners, and employees, ensuring that the corporate message resonates culturally for the German market and its audiences. This is a rare opportunity to build a comprehensive German PR function at a fast-growing company in the most dynamic space in technology. This is a role for someone who likes to take big swings – and have fun doing it – where no job is too big or too small. Key Responsibilities As the Communications Manager for Germany, you will: - Own and drive Cohere’s German communications strategy, aligning corporate priorities, business objectives, product innovation, executive visibility and technical differentiation to strengthen the company’s reputation in Germany - Translate Cohere’s innovations and customer success stories into compelling, locally relevant narratives for German-speaking audiences - Lead proactive media engagement and newsjacking opportunities in close collaboration with EMEA Communications and EMEA Government Affairs, capitalising on relevant industry and policy developments to amplify Cohere’s voice - Elevate the profile and influence of Cohere’s German leadership and spokespeople by partnering with Executive Communications to develop strategic messaging, thought leadership, media opportunities and executive visibility programmes, including for the German Country Manager. - Strengthen Cohere’s reputation through customer- and partner-led storytelling, working closely with Partner Marketing to showcase German customer outcomes, deepen strategic relationships and amplify the impact of Cohere’s ecosystem in the local market. - Lead and coordinate German crisis and issues communications, partnering with Corporate Communications and relevant local and regional teams to anticipate reputational risks, develop response strategies and ensure clear and timely communications. Qualifications - Have 7-10 years of experience in B2B communications in DACH, or technical content, ideally in AI, enterprise software, or developer‑focused environments - Have a talent for translating complex topics into different languages without losing nuance - Are experienced at managing PR agencies in the German market - Have experience and/or heavy interest in policy and regulatory communications, particularly within the German/EU regulatory environment - Have experience running communications strategies for the DACH region - Are highly organized and detail‑oriented with strong project management skills and a bias for action - Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments - Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Mexico POWER A WORLD OF TRUST Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust. Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services. We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up! About Incode Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast. The Impact You’ll Make As Corporate Governance Analyst at Incode, you will own the corporate records, equity administration, and legal operations that underpin our entire global entity structure. You’ll keep 20+ entities organized and compliant, support the legal and finance teams with day-to-day legal ops, and use automation — including AI tools — to reduce manual work over time. This role starts with a full governance load and grows in scope as you build and automate the processes that make it run. You will be the person who makes sure nothing slips — ever. What You’ll Own & Drive Corporate Governance — Maintain the minute book and corporate records across all entities: directors, officers, signatories, and powers of attorney. Manage registrations, annual filings, certificates of good standing, and apostilles across jurisdictions. Coordinate board and stockholder consents from draft to executed copy, and liaise with outside counsel to flag issues early. Equity Administration — Own Carta end-to-end: grant approvals and corrections, certificate approvals, and cap table reconciliation against board-approved actions — ensuring records match at all times. Debt & Lender Compliance — Maintain the covenant and reporting calendar for credit agreements, ensuring financials, compliance certificates, and notices go out on time. Flag corporate actions requiring lender consent, and coordinate guarantor joinders and account control agreements with FP&A and outside counsel. Legal Ops Support — Handle administrative requests from the commercial legal team, complete due diligence and customer questionnaires, support legal invoice management via Brightflag, draft intercompany agreements, and compile entity and officer data for insurers, auditors, and diligence processes. Contract Administration — Own the central contract repository for customer and vendor agreements. Track key terms, renewal and notice dates, and proactively alert contract owners ahead of deadlines. Process Automation — Build and document repeatable processes, and automate recurring governance and legal ops work using AI tools and workflow automation — progressively freeing up capacity for broader legal operations. The Qualities That Set You Apart Obsessively Detail-Oriented — You catch what others miss, own your deadlines without reminders, and feel uncomfortable when records are incomplete or out of date. Structured & Process-Driven — You build systems where there are none, document everything, and make recurring work progressively more efficient. Legally Literate — You’re comfortable reading corporate consents, governance documents, and agreements, and you have a sense for when something doesn’t tie. Proactive Communicator — You flag issues early, keep stakeholders informed, and coordinate effectively across Legal, Finance, and outside counsel without needing to be prompted. AI-Forward — You actively look for ways to use AI and automation tools to reduce manual work and improve the quality and speed of your output. Your Background 3+ years of experience in corporate governance, paralegal, corporate secretary, legal ops, or equity administration. Working knowledge of multi-jurisdictional entity management, including Delaware filings and international subsidiary structures. Professional-level English, written and spoken. Strong attention to detail and a proven track record of deadline ownership. Carta, DocuSign, or Brightflag experience is a strong plus. Prior experience at a US-headquartered company with international subsidiaries is an advantage. Exposure to credit agreements, lender reporting, or covenant tracking is a bonus. Why Incode? Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically. Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years. Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category. Ownership & Autonomy – Operate like a founder with the resources of a unicorn. Global Impact – Every program you launch will reverberate across industries and continents. Ready to ignite the future of trust? Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum. Aspects of our Culture: High performance Freedom & responsibility Context, not control Highly aligned, loosely coupled Continuous Feedback Promotions & Development Learn more about Life at Incode ! Benefits & Perks: Flexible Working Hours & Workplace Open Vacation Policy Equal Opportunities: Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you. Applicant Data Privacy: We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.

Location: OSLO, Norway About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Sales teams play a central role in expanding Wolt’s ecosystem of merchant solutions. As we continue to launch new cities, products, and services, we’re scaling our Commerce Platform -  including Storefront,, and a suite of emerging business development initiatives that enable merchants to leverage their own brand, operate more efficiently, reach new customers, and build stronger digital experiences. What you’ll be doing As a Commerce Platform Sales Manager , you will drive the end-to-end sales and solution design process across multiple Commerce Platform products. This is not a one-size-fits-all sales role: you’ll work closely with partners to diagnose their needs, shape fitting setups, and help them unlock the full value of our platform. A solid commercial instinct paired with a technical mindset will serve you well, enabling you to translate product capabilities into impactful deal making. You’ll develop strong pipelines, nurture relationships, and work cross-functionally to ensure long-term partner success,  helping to shape one of Wolt’s newest and fastest-growing business segments. Own the sales process: Lead the full sales cycle by identifying and acquiring new Wolt Storefront across industries - from prospecting and pitching to closing and onboarding. Enable internal teams: Equip SMB and Key Account Managers to confidently pitch, sell, and support Commerce platform solutions by offering strategic guidance and best practices throughout onboarding and beyond. Account management: Manage and grow existing partnerships through performance reviews, structured analysis, and continuous optimisation. You turn insights into action and opportunities into long-term growth. Champion operational excellence: Partner with product, operations, and support teams to resolve issues, enhance partner experience, and contribute to ongoing product and process improvements. Our humble expectations 4+ years of experience in sales, business development, or account management. A natural relationship-builder who enjoys turning opportunities into partnerships. Data-driven mindset with strong analytical skills - able to interpret metrics, assess pricing models, and define KPIs. Interest in e-commerce, last-mile delivery, or logistics. Excellent communication and interpersonal skills. Fluency in Norwegian and English. Why you’ll love it 🚀 Global and growing fast: Join a rapidly scaling international company. 🤩 Ride of a lifetime: Accelerate your career while mastering sales excellence. 💪 Instant impact: Take ownership and help shape a new business segment from the ground up. 💙 Big hearts, small egos: Work alongside smart, supportive teammates who care. Next steps If you’re excited to work in a high-growth environment, take ownership, and be part of an ambitious team, we’d love to hear from you. Please apply through our careers site with your CV to start the conversation. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. The Associate Operations Manager for Supply Activation & Acquisition plays a pivotal role at Wolt. As Central scales at an unprecedented pace, your mission is to keep courier supply ahead of demand - both in the moment and over the medium term. You will be responsible for leading and mentoring a team of 3, ensuring that intraday activation (weather-driven boosts, DxGy and ARC / radius adjustments) and courier acquisition (job boards, application attainment, reactivations and sign-ups) are tightly coordinated across all Central markets. In this role, you will own two of Central’s most closely tracked supply KPIs - undersupplied hours and GOV loss - reported weekly to senior leadership, alongside a multi-million euro activation and acquisition budget. Your leadership extends beyond day-to-day activation calls; you will be the primary bridge to higher management on supply health, escalating risks early and proposing structural fixes such as mobilizer strategies and special events planning ahead of demand spikes (holidays, weather events, local events). Your ability to translate data into fast, defensible calls will be key to keeping Central’s ADT, UH% and GOV loss on plan. What you’ll be doing Own Central’s intraday activation strategy - activation surges, special events management and day-to-day operations (radius / busyness adjustments, communication flows, etc.) - to keep courier supply matched to demand hour by hour. Lead and mentor a team of 3 and own a multi-million euro activation and acquisition budget across Central markets. Own Central’s courier acquisition function: job boards, application attainment, reactivation campaigns and sign-ups. Own and report on Central’s UH% and GOV loss KPIs weekly, surfacing risks and driving corrective action with senior leadership. Plan and execute mobilizer strategies and special events coverage (holidays, weather events, local events) ahead of demand spikes. Partner with Support, Product and Global Delivery Ops to build tools and processes that scale activation and acquisition across markets. Serve as the primary point of contact for top management on Central’s supply health. Our humble expectations Proven track record managing complex, data-driven operations across multiple markets, ideally in courier / gig supply, logistics or marketplace operations. Comfortable owning hard KPIs (UH%, GOV loss) and being accountable for the numbers, not just reporting them. Experience leading and developing a small team (3 direct reports). Strong budget ownership experience - able to allocate and defend a multi-million euro spend across activation and acquisition levers. Excellent ability to distill complex operational trade-offs into clear, actionable recommendations for senior leadership. Comfortable working under time pressure during weather events, special events and demand spikes. Fluent English skills in both spoken and writing. Additional information What to expect from our hiring process: Talent Acquisition screen — an introductory conversation with our recruiter to learn more about your background and answer any initial questions about the role. Hiring Manager interview — a deeper conversation with the team manager about your experience, the team, and what this role involves day to day. Assignment — a practical task related to the role, giving you a chance to show how you approach real problems in this space. Final interview — a conversation with a senior stakeholder to round out the process. If you are excited about working in a high-growth environment, taking ownership and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! Please submit your up-to-date resume in English. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. The salary below is the gross monthly salary range for this position. The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: 13 678 zł — 17 098 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Warsaw, Poland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At DoorDash International, we're building the future of local commerce across some of Europe's leading delivery businesses, including Wolt and Deliveroo. Our teams work across brands and markets to identify opportunities, build scalable solutions and turn global capabilities into meaningful local impact. Why Join Us? At DoorDash International, execution drives impact. We combine the scale and technology of a global platform with a deep understanding of our local markets. You'll work across Wolt and Deliveroo, partnering with teams throughout EMEA markets to solve complex business problems and scale what works. If you're passionate about using data to identify growth opportunities, turning insights into action and working across markets to drive measurable business impact, this is an opportunity to help shape how we grow our Restaurant business through better menus. What you'll be doing We are seeking a Menu Growth Senior Specialist to support Restaurant growth by improving restaurant Menu Performance and driving adoption of menu-related growth initiatives across EMEA. Menus are a critical part of the customer and merchant experience. Their quality, completeness and use of growth features can influence customer choice, basket size and overall merchant performance. You will work closely with the Menu Growth Manager to analyze menu performance, identify opportunities and translate insights into concrete initiatives. You will take end-to-end ownership of defined workstreams, such as Menu Completeness,  and work with local Account Management and Merchant Operations teams to execute them across markets and measure their impact. This is a hands-on Strategy & Operations role combining analytics, project management and stakeholder collaboration. You will independently drive your initiatives from analysis through execution and performance tracking, while partnering with the Menu Growth Manager and Consumer Teams on broader strategy and prioritization. Day-to-day in this role you'll: Menu Growth Analysis (~30%) Analyze consumer needs around menu, merchant and business performance to identify gaps and growth opportunities. Use SQL, Snowflake, spreadsheets and dashboards to investigate performance and support data-driven decision-making. Work with the Menu Growth Manager to turn insights and hypotheses into concrete initiatives. Track key metrics including and identify markets or merchant segments requiring additional focus. Support impact measurement and experimentation to understand which interventions improve merchant and business outcomes. Prepare clear analyses and recommendations that help EMEA and local teams make informed decisions. Initiative Execution (~45%) Own defined Menu Growth initiatives end-to-end, from planning through market rollout and performance tracking. Support the rollout and adoption of EMEA initiatives Translate initiatives into clear execution plans, timelines, materials and actions for participating markets. Track progress against agreed targets and proactively identify execution gaps or blockers. Coordinate follow-ups with local teams and support them in implementing agreed actions. Measure results, document learnings and recommend improvements together with the Menu Growth Manager. Help scale successful approaches and best practices across EMEA markets. Market & Stakeholder Collaboration (~25%) Work closely with local Account Management and Merchant Operations teams and their leaders across EMEA. Support markets in understanding menu performance gaps and translating insights into concrete actions. Build strong relationships with local stakeholders to drive adoption and execution of Menu Growth initiatives. Gather structured market feedback and use it to improve future initiatives. Coordinate with Analytics and Product when initiatives require additional data, insights or tooling support. Share successful approaches and learnings across markets to accelerate adoption and reduce duplicated effort. Our humble expectations 2–4 years of experience in Strategy & Operations, Business Operations, Marketplace/Commercial Operations or a comparable analytical role. Strong analytical and structured problem-solving skills, with the ability to turn data into actionable recommendations. Comfortable working with large datasets, SQL/Snowflake, Excel/Google Sheets and BI/dashboarding tools. Familiarity with hypothesis-driven problem solving, experimentation and A/B testing principles. First project management experience, with the ability to independently drive defined initiatives from analysis through execution. A commercial mindset and curiosity about how merchant and customer behavior translates into business growth. Strong stakeholder-management skills and a proactive, action-oriented approach to driving execution across teams and markets. Fluent business English; experience in marketplaces, food delivery, e-commerce or high-growth tech is a plus. What we offer A fast-growing tech company with lots of career opportunities, both locally and internationally; Employee Assistance Programme - therapy and wellbeing; Employee discount on all Wolt orders; Next steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today! The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This position is not eligible for consideration for an equity/RSU grant. Pay Range: 10 002 zł — 12 502 zł PLN Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: New York, NY Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Commercial Account Executive, you will own a focused territory of strategic target accounts and existing customers with 500-2,500 employees, with an emphasis on Fortune 1000 and high growth organizations. Your mandate is to create new executive relationships, build qualified pipeline, win complex, six-figure, multi-product, platform opportunities, and expand 1Password’s strategic footprint across an existing book of business. This is not a transactional or single-product sales role. You will lead an enterprise-wide security conversation, starting with a customer’s most urgent problem and building the strategic case for Unified Access across humans, AI agents, and machines. You will engage and multi-thread with CISOs, CIOs, IT and security leaders, IAM teams, DevOps and platform teams, engineering leaders, security architects, finance, procurement, and other executive stakeholders. This is a remote, field-based opportunity. Candidates must be based in the New York City metro area or New England area and should expect regular in-person customer meetings, industry events, and travel throughout the territory, about 30-40%. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - 4+ years experience selling to Fortune 1000 organizations and high growth companies spanning 500+ employees, with 1+ year of substantial cybersecurity sales experience. - A consistent record of exceeding $1M+ annual quotas, including experience carrying quotas in the $1M-2M range and closing complex, multi-product opportunities. - Multiple years of elite sales performance and company recognition, such as President’s Club or equivalent top-performer awards. - Demonstrated success selling enterprise platforms and multi-product solutions, and not just transactional or stand-alone point products. - Clear methodology for maintaining 2.5x pipeline coverage at all times through territory tiering, account planning, outreach cadence, and cold calling efforts. - Experience selling identity, Zero Trust, cloud security, endpoint security, privileged access, developer security, or adjacent cybersecurity platforms. - Proven ability to engage IAM, IT security, DevOps, platform engineering, and engineering leaders and connect their technical priorities to an executive business case. - A record of winning net-new strategic logos and expanding existing accounts through cross-sell, upsell, and multi-year platform agreements. - Strong executive presence and the ability to communicate credibly with C-suite leaders and deeply technical audiences. - Rigorous account planning, pipeline creation, opportunity management, forecasting, and negotiation skills. Bonus points for: - You lead with curiosity and strong discovery, uncovering the broader security and business problem rather than stopping at the initial product request. - You create a compelling platform narrative while keeping the customer’s priorities, maturity, and path to value at the center. - You combine strategic thinking with operating rigor; your account plans, pipeline, forecasts, and close plans are current, specific, and dependable. - You are resilient, accountable, collaborative, and motivated by ambitious targets and complex opportunities. - You hunt daily for new opportunities and consistently hit pipeline generation targets. - You leverage AI daily to expedite your administrative work and identify strategic opportunities across your book. - You are coachable, apply feedback quickly, and continuously improve your craft. - You thrive in a remote, field-based environment and prioritize meaningful in-person customer engagement. What you can expect: Own and grow a strategic commercial territory - Develop and execute sophisticated account and territory plans for a focused portfolio of high-value prospects and customers. - Create new executive relationships with CISOs, CIOs, identity leaders, security architects, and other senior technology buyers to accelerate access and credibility. - Identify whitespace, competitive displacement opportunities, and compelling events across identity security, AI adoption, privileged access, SaaS governance, developer workflows, and device security. - Build and maintain the pipeline coverage, account engagement, and deal velocity required to consistently achieve or exceed a significant annual quota. - Cultivate relationships in the channel through innovative account mapping techniques and in-person co-selling opportunities. Sell the full platform story - Elevate conversations from an individual point-product need to a strategic Unified Access vision spanning people, AI agents, and machines. - Connect 1Password’s capabilities to measurable outcomes, including reducing credential and access risk, eliminating standing privilege, governing SaaS and shadow AI, protecting developer and machine workflows, strengthening device trust, and improving auditability. - Land with the customer’s most urgent use case, then build an executive-backed roadmap for adoption and expansion across Enterprise Password Manager, SaaS Manager, Credential Broker, Device Trust, and Privileged Access. - Translate complex identity, access, cloud, endpoint, developer, and AI-security concepts into clear business value for executive and deeply technical audiences. Lead complex, multi-stakeholder sales cycles - Orchestrate 4-6 month sales cycles involving security, IAM, IT, DevOps, platform engineering, application engineering, finance, legal, procurement, and executive sponsors. - Build consensus across large buying groups and establish clear business, technical, economic, and decision criteria. - Lead executive presentations, discovery sessions, workshops, business-value assessments, commercial negotiations, and close plans. - Create and maintain mutual action plans and apply MEDDPPICC or a comparable enterprise qualification methodology with discipline. - Structure and negotiate complex, multi-year, multi-product agreements, org-wide solutions with material ARR and platform expansion potential. Expand strategic customer relationships - Build broad, durable relationships throughout customer organizations rather than relying on a single champion. - Uncover business and security priorities beyond the initial use case and turn them into platform expansion opportunities. - Partner with Customer Success, Solutions Engineering, product specialists, and services teams to create adoption and expansion plans tied to measurable outcomes. Operate as one team - Collaborate closely with BDR, Solutions Engineering, Channels, Alliances, Customer Success, Onboarding, Product, Marketing, Legal, and Deal Desk. - Co-sell with strategic partners, cloud alliances, channel teams, and systems integrators where they can expand reach or accelerate a decision. - Represent 1Password at executive briefings, customer meetings, trade shows, and industry events. - Maintain accurate opportunity data, next steps, forecasts, and account plans in Salesforce. - Use AI and modern selling tools thoughtfully to improve research, preparation, coaching, and execution while creating more time for customer engagement. How you work: - Knowledge of identity and access management, privileged access management, credential security, machine identities, agentic AI security, SaaS governance, device trust, or secrets management. - Experience competing and winning against major enterprise identity and cybersecurity platform providers. - Proficiency with MEDDPPICC, Salesforce, Slack, Zoom, LinkedIn Sales Navigator, Outreach, and AI-enabled sales tools. - Demonstrated ownership of full cycle sales from initial cold outbound to close to expansion. - Experience developing opportunities through channel partners, cloud alliances, systems integrators, or technology partners. USA-based roles only: The annual base salary for this role is between $82,000 USD and $115,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Ottawa WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of government and defence organizations. You will be the trusted advisor and strategic partner for Canadian federal departments, provincial agencies, Crown corporations, defence organizations, and healthcare systems as they navigate the complex journey of AI adoption. You'll guide organizations through the implementation of frontier AI in secure, highly regulated environments—ensuring solutions deliver a measurable impact while meeting stringent security, privacy, compliance, and ethical requirements. In this role, you'll collaborate with our Strategic Customer team, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as the voice of the customer internally and the face of Cohere externally for our most sensitive and high-impact government engagements. You'll have the unique opportunity to shape how Canada's most important institutions leverage AI to serve the public good. Location: Ottawa (proximity to government customers) Security Clearance: Active Top Secret clearance is mandatory for this role WHAT YOU'LL DO Strategic Customer Partnership: - Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions - Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives - Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints - Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction - Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes AI Adoption & Implementation Leadership: - Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling - Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments - Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures - Create and execute change management strategies to drive user adoption and value realization across diverse government workforces - Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value - Drive contract renewals and account growth by consistently delivering value and building trusted relationships Compliance & Risk Management: - Ensure all implementations meet Canadian government security protocols, including PBMM standards, security assessments, and authority-to-operate requirements - Navigate privacy and compliance requirements: Privacy Act, PIPEDA, PHIPA, Access to Information Act, Official Languages Act, accessibility standards - Lead or support Algorithmic Impact Assessments and responsible AI governance processes as required by Treasury Board directives - Develop risk mitigation strategies for AI deployments in high-security, mission-critical, and citizen-facing contexts - Coordinate with customer security teams, privacy officers, legal counsel, and compliance functions Customer Advocacy & Product Influence: - Serve as the voice of public sector and defence customers within Cohere, advocating for features and capabilities that address government-specific needs - Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, bilingualism, and ethical AI - Contribute to the development of public sector-specific offerings, implementation playbooks, documentation, and best practices - Share customer insights to inform Cohere's public sector go-to-market strategy and positioning - Represent Cohere at government forums, working groups, roundtables, and industry events Cross-Functional Collaboration: - Partner with Sales to support expansion opportunities, renewals, and new customer acquisition - Coordinate with Solutions Architects and Forward Deployed Engineers on technical implementation and optimization - Work with Legal, Security, and Compliance teams to navigate complex procurement, contracting, and regulatory requirements - Collaborate with Marketing on thought leadership content, case studies, and public sector community building YOU MAY BE A GOOD FIT IF: Required Experience: - 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts - At least 3-5 years working directly with the Canadian government, defence, or healthcare organizations in a technology, digital transformation, or consulting capacity - Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines - Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments - Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions - Active Top Secret security clearance (mandatory) Customer Success & Account Management Excellence: - Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts - Experience developing and executing customer success strategies, QBRs, and executive engagement programs - Track record of identifying and closing expansion opportunities within existing accounts - Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement - Experience navigating organizational politics and building coalitions across siloed government departments Public Sector & Defence Acumen: - Comprehensive knowledge of the Canadian public sector ecosystem: federal departments, provincial ministries, Crown corporations, defence, intelligence, critical infrastructure, and healthcare - Deep familiarity with government digital strategies, service delivery transformation, and citizen-centric design principles - Understanding of public sector budget cycles, Treasury Board processes, government procurement frameworks, and contract vehicles - Knowledge of relevant legislation and frameworks: Privacy Act, PIPEDA, PHIPA, Directive on Automated Decision-Making, Algorithmic Impact Assessments, accessibility requirements - Experience with government cloud strategies and security frameworks: GC Cloud, PBMM, Protected environments, CCCS guidelines - Proven ability to work with classified information and operate effectively in secure, compartmented environments Nice to Have: - Bilingual (English/French) proficiency—a strong asset for working across the federal government - 3+ years specifically managing GenAI, LLM, or conversational AI implementations - Experience with specific Canadian public sector digital transformation initiatives: Canada.ca http://Canada.ca modernization, healthcare AI projects, Canadian Digital Service programs, or provincial digital government initiatives - Direct experience working with Canadian defence, intelligence, public safety, or national security organizations - Professional certifications: CSM, PMP, ITIL, or Canadian government-specific security training - Experience with government collaboration platforms: GCdocs, GCworkspace, Protected collaboration tools - Background in management consulting, systems integration, or digital transformation consulting for public sector clients - Experience with any modern programming language (C++, C#, JavaScript, Python, etc.) WHAT MAKES THIS ROLE UNIQUE This is a rare opportunity to shape how Canada's most important institutions leverage AI to serve the public good. You'll work with organizations responsible for national security, healthcare delivery, social services, and democratic institutions—helping them navigate the profound opportunities and responsibilities that come with deploying frontier AI technology. You'll need to balance competing demands: innovation velocity with government due diligence, technical possibilities with policy constraints, commercial success with public sector values, and breakthrough capabilities with ethical considerations. It requires patience, strategic thinking, in-depth sector knowledge, security awareness, and a genuine passion for achieving public service outcomes. If you're energized by complex challenges, have deep public sector expertise, understand the gravity of working with classified systems, and want to have an outsized impact on Canada's digital future while working with cutting-edge AI technology, this role is for you. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Toronto; San Francisco; New York Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! THE ROLE You'll lead marketing operations and analytics at Cohere. That covers the team, the martech stack, how we measure marketing's contribution to pipeline, and the budget and pipeline numbers marketing plans against. When leadership asks what marketing produced last quarter and what to fund next, the answer starts with your numbers. The role reports to the VP of Brand. You'll work most closely with the Marketing Chief of Staff and the heads of Growth and Demand and Product Marketing, and every week with Revenue Operations, Sales Operations & Finance. Web operations is part of marketing but doesn't report to this role. WHAT YOU'LL OWN THE TEAM You'll manage the marketing operations, automation, and analytics and data operations staff, and hire where you find gaps. Marketing is growing rapidly, so you'll also bring acquired companies' systems and data into our stack. MEASUREMENT The attribution methodology is yours, documented and signed off by Marketing, Revenue Operations and Finance. Each quarter you'll present marketing's pipeline contribution to the executive team and say what you'd change. Your analysts do the same for the program teams in Growth and Demand, Events and Product Marketing, showing which campaigns and channels are paying back their spend. SYSTEMS AND DATA Marketo, Looker, GA4 and 6sense are yours end to end, along with the campaign and lead side of Salesforce. That includes forms, nurture, lead lifecycle, scoring and routing. Campaign data needs to be structured well enough that analysts don't need workarounds, and target-account data has to reconcile to the governed account list. With Revenue Operations, you'll make sure the data behind marketing's pipeline numbers can't change without a record, so a bulk edit can't quietly rewrite marketing's results. A/B testing on nurture and forms sits with you too, sized so the results can be read. Over time we want fewer tools and fewer dashboards, with one governed source for each metric. BUDGET AND PLANNING NUMBERS You'll own the martech and operations budget and track budget and headcount across marketing. You'll also build the pipeline and capacity models marketing plans against. The Marketing Chief of Staff runs planning and the business reviews and leads the trade-off conversations with your numbers in hand. Marketing and Sales need to count pipeline the same way, every time. YOUR FIRST YEAR In the first 90 days, you'll document the attribution methodology and get it signed off by Marketing, Revenue Operations and Finance. By then we should also have an inventory of every reporting surface, each with a named owner, and your order for fixing the data problems you inherit. By three months, one governed executive dashboard has replaced the competing decks in business reviews, and rebuilt lead routing is in production. By six months, target-account reporting reconciles to the governed list, and anyone on the team can reproduce quarterly attribution from the documented method, with change control on the data underneath it. The stack is smaller than when you arrived, and some marketing workflows run on agents in production. Annual planning runs on your budget, headcount and pipeline models. WHAT WE'RE LOOKING FOR MUST HAVE - 10+ years in marketing operations or marketing analytics in B2B or enterprise software, including at least one high-growth company. - You've managed a marketing operations and analytics team and its martech budget, setting priorities across ops, automation and analytics specialists and hiring to fill gaps. - Hands-on Marketo and Salesforce experience with lead lifecycle, campaign structure, routing and the sync between the two. You've configured these systems yourself. - You've owned a multi-touch attribution model end to end and defended its definitions to a CFO or executive team. - SQL, and enough comfort in a governed BI layer like Looker to check a number yourself before you present it. - You've run the data side of an account-based motion, including the hygiene that makes a target account list reportable. - You've worked closely with Revenue Operations and Sales Operations without duplicating their work. - Experience in enterprise, regulated or public-sector buying environments, including GDPR and CASL as they apply to lead handling. - You already use AI and automation in your own team's work. NICE TO HAVE - Enterprise AI, infrastructure or developer-platform marketing. - You've built agentic or LLM-based workflows in GTM operations and measured what they saved. - Product-led funnel instrumentation running alongside a sales-led pipeline. - You've consolidated an inherited martech stack, or merged systems after an acquisition. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.