Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $170,000 to $210,000 AUD base plus bonus and equity
Schedule:
Standard business week (Monday to Friday) with flexible coverage across
6:00 AM – 4:00 PM AWST
Weekend Flexibility:
Capability to provide occasional, ad-hoc support on weekends as required by business needs
What You’ll Do:
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
Responsibilities:
Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
Maintain accountability for routine quality assurance for your designated region
Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
Provide one level of technical leadership for analysts of the Security Operations Center analysts
Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
Help operationalize new technologies and services that Huntress brings to market
Participate in public speaking engagements in both webinar and in-person formats
What You Bring To The Team:
Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
Ability to identify workflows being performed and create detailed process diagrams and operating procedures
Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
Data-driven approach with experience in Data Science concepts
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Build durable systems. Design and implement Java services, Temporal workflows, and Kafka-based event pipelines, and help clients adopt durable execution and event streaming the right way — from first workflow to production scale.
УдалённоСША; Candidates must be located in and authorized to work in the United States; we are unable to provide visa sponsorship at this time
Location: New York; Austin; San Francisco; Canada; Seattle; United States; Los Angeles; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027.
Cohere is in a unique and exciting position to grow our go-to-market teams globally! We are hiring for this role on a full-time contract basis to provide paternity leave coverage through the end of June 2027. We are looking for creative, high-performing talent partners who are eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, hire world-class business talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner with an established network, we’d love to hear from you!
As a Talent Partner, you will:
- Build, own, and nurture a strong pipeline of world-class business talent across People, Finance, Revenue, Marketing & Communications, and Operations
- Deliver a world-class recruiting experience that reflects Cohere's premium brand
- Partner with hiring managers and talent partners to find and engage passive talent through creative sourcing methods
- Maintain deep market intelligence on business talent trends and competitive landscape
- Manage comprehensive recruiting funnels in our ATS, updating progress and analytics regularly
- Develop creative, proactive sourcing approaches to optimize the top of the funnel for business roles
- Cultivate relationships with established networks across business communities and industry leaders
- Identify and own additional high-impact talent projects as they emerge
Who you are:
- You have 5+ years of experience recruiting for business roles across Sales, Finance, Revenue, Marketing & Communications, and Operations in markets like EMEA/US etc.
- You have a proven track record of hiring candidates in high-growth and a high-bar environments (startup, technology, AI experience strongly preferred)
- You bring an established, high-profile network in business communities
- You're a creative problem solver who thrives in fast-paced, ambiguous environments
- You're a natural influencer with exceptional relationship-building skills
- You leverage data and analytics to drive sourcing decisions and measure effectiveness
- You're passionate about diversity, equity, and building inclusive business teams
- You have a strategic mindset with the ability to see beyond immediate hiring needs
WHY COHERE
- Impact: Shape the future of AI talent at a cutting-edge company.
- Culture: Collaborative, innovative, and mission-driven.
- Growth: Join a team scaling from 800 to 2000+ over 18 months.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
WHOOP is hiring a Business Operations Program Manager to help drive the operating rhythms, strategic priorities, and cross-functional initiatives that enable our Operations organization to execute and scale. This Boston-based position is an individual-contributor role with no direct reports.
You will work across Operations and partner closely with teams including Analytics, Finance, Membership Services, and Business Systems to translate company and Operations priorities into actionable plans, drive execution, and ensure teams have the clarity, information, and accountability needed to deliver results. Your work will span areas such as strategic planning, OKRs, operational performance, retention and member experience, executive reporting, AI adoption, and other high-priority Operations initiatives.
This role is ideal for someone who is analytical, highly organized, comfortable with ambiguity, and energized by turning complex problems into clear actions and measurable outcomes.
RESPONSIBILITIES
- Manage key Operations operating rhythms, including OKR planning and tracking, executive reviews, status reporting, decision logs, and stakeholder follow-through.
- Support Operations strategic planning and prioritization by translating leadership priorities into clear initiatives, workplans, owners, milestones, and success measures.
- Partner with Analytics and Finance to evolve the Operations Scorecard and identify performance trends, size opportunities, and translate insights into initiatives that improve cost efficiency, retention, and member experience.
- Own defined cross-functional initiatives from scoping through execution, managing dependencies, risks, stakeholder inputs, decisions, and outcome tracking.
- Develop clear, concise executive communications and presentations that synthesize complex data, discussions, risks, and recommendations into actionable takeaways.
- Facilitate cross-functional working sessions, align stakeholders on priorities and tradeoffs, and proactively surface risks or decisions requiring escalation.
- Partner with centralized AI and technology teams to identify high-value Operations use cases, drive adoption, and translate company-wide capabilities into practical workflows for Operations teams.
- Support broader organizational priorities such as planning processes, operating model improvements, hiring and organizational initiatives, and other high-priority work as business needs evolve.
QUALIFICATIONS
- 3–5 years of professional experience in business operations, consulting, program management, strategy, analytics, or a related field.
- Strong project and program management skills, with the ability to manage multiple workstreams, create structure, drive accountability, and consistently follow through.
- Strong analytical and structured problem-solving skills, with the ability to interpret data, ask the right questions, identify business implications, and recommend actions.
- Excellent written and verbal communication skills, including the ability to distill complex information into crisp, leadership-ready updates and recommendations.
- Demonstrated ability to work cross-functionally and influence stakeholders without formal authority.
- Comfortable working with data in Excel/Google Sheets and partnering closely with Analytics and Finance. Intermediate SQL skills helpful but not required.
- Strong presentation skills and experience developing clear, executive-ready materials in Google Slides or similar tools.
- High degree of ownership, intensity, adaptability, and willingness to speak up, escalate risks early, and push work forward in a fast-paced environment.
- Curiosity and enthusiasm for AI, with a willingness to become a power user and help drive adoption of AI-enabled tools and workflows across Operations.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $90,000 - $140,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Sr Accountant (Contract)
6-month contract
San Mateo, CA (Collab)
Role Summary:
We are seeking an experienced and proactive
Senior Accountant (Contractor)
to support our accounting team, with a primary focus on business partnering, process improvements, and accounting oversight across Fixed Assets, Leases, and Intangible Assets.
The ideal candidate will have strong technical accounting knowledge, excellent communication skills, detail oriented and demonstrated experience managing multiple priorities, meet tight deadlines and collaborate effectively across teams
What You’ll Be Doing:
Fixed Assets, Leases & Intangible Assets Accounting
Ø Provide accounting oversight for Fixed Assets, Construction in Progress (CIP), Leases, and Intangible Assets.
Ø Review capitalization assessments to ensure compliance with company accounting policies and applicable IFRS requirements.
Ø Coordinate with Facilities and relevant stakeholders to identify lease additions, modifications, terminations, impairments, and sublease arrangements.
Ø Support month-end and quarter-end close activities, including reconciliations, journal entry preparation and reviews, and variance analysis.
Business Partnering & Stakeholder Management
Ø Act as a primary accounting contact for business partners across Facilities, IT, Corporate Planning, Procurement, AP and other functional teams to understand upcoming projects, capital expenditures, lease changes, and technology implementations that may have accounting implications.
Ø Provide guidance to business stakeholders on capitalization policies, expense recognition, asset useful lives, and other accounting requirements.
Ø Proactively communicate accounting requirements, deadlines, and process changes to business partners.
Ø Collaborate with Technical Accounting on complex transactions requiring additional analysis or interpretation.
Process Improvement & Operational Excellence
Ø Evaluate existing accounting processes for Fixed Assets, Leases, and Intangible Assets to identify inefficiencies, control gaps, and opportunities for automation.
Ø Lead process improvement initiatives to streamline workflows, reduce manual activities, and improve the accuracy and timeliness of financial reporting.
Ø Develop and maintain standardized procedures, process documentation, checklists, and internal controls.
Outsourced Accounting Team Oversight
Ø Provide day-to-day oversight and guidance to the outsourced accounting team responsible for Fixed Assets, Leases, and related accounting activities.
Ø Review deliverables prepared by the outsourced team to ensure completeness, accuracy, and adherence to established timelines.
Ø Serve as an escalation point for accounting questions, unresolved issues, and operational challenges.
Financial Reporting, Controls & Compliance
Ø Support timely and accurate month-end, quarter-end, and year-end financial close activities.
Ø Ensure compliance with IFRS accounting standards, including IAS 16, IAS 38, IFRS 16, and applicable impairment guidance.
Ø Review balance sheet reconciliations and supporting schedules to ensure accuracy and completeness.
Ø Support internal and external audit requests by preparing documentation and coordinating with relevant stakeholders.
What We’re Looking For:
Ø Bachelor's degree in Accounting, Finance, or equivalent. CPA/CA or similar preferred
Ø Minimum of 5–7 years of progressive accounting experience, preferably within a multinational organization.
Ø Strong understanding of general ledger accounting, financial close processes, and balance sheet reconciliations.
Ø Experience with Fixed Assets, Lease Accounting, and Intangible Assets accounting. Working knowledge of IFRS, including IAS 16, IAS 38, IFRS 16, and IAS 36.
Ø Recent SAP/S4 HANA experience strongly preferred.
Ø Demonstrated ability to partner effectively with business stakeholders and cross-functional teams.
Ø Experience identifying, implementing, and driving accounting process improvements.
Ø Advances excel skills
Ø Ability to work in a fast-paced environment within very tight deadlines.
Ø Excellent analytical skills with ability to research independently and efficiently.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$67
—
$100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Queensland Remote Worker; AU: New South Wales Remote Worker; AU: Brisbane (243 Edward St); AU: Victoria Remote Worker
Workplace: Hybrid
The role / impact
Reliability is a top strategic priority at Xero, directly influencing customer trust across more than 3,000 services. In this Site Reliability Engineering role, you will help shift reliability into a front-row discipline, moving beyond reactive fixes to uncover and resolve systemic resilience challenges across our global platform. You will partner closely with product teams to design reliability by default, ensuring our systems withstand unexpected events while supporting millions of small businesses.
You will take ownership of platform health by building automated tooling, championing chaos engineering experiments, and identifying potential failures before they impact customers. From coordinating incident management rituals and post-incident analysis to introducing load-shedding mechanisms, your contributions will directly safeguard platform availability and elevate engineering practices across the organisation.
The team / how they connect
You will join a focused Site Reliability Engineering team spanning Australia and the United States, responsible for incident management strategy, artificial intelligence operations tooling, and high-availability frameworks. The team works in close partnership with product and infrastructure squads across Xero, embedding alongside engineers to resolve shared reliability gaps and implement resilient design patterns. Together, the team shares incident commander responsibilities across regions, turning operational learnings into long-term systemic stability.
The team is currently working on / Initially, you will focus on
- Working across a modern technical stack centred on Kubernetes, AWS (including ECS and managed services), Golang, Python, and C#.
- Developing custom Kubernetes operators to automate storage resizing, alert provisioning, and reliability-by-default capabilities for development teams.
- Enhancing telemetry pipelines to extract AWS-specific metrics from managed services and route actionable alerts directly to product squads.
- Implementing chaos engineering scenarios to test infrastructure failure modes, alongside building API load shedding and rate limiting to protect services against traffic surges.
Where and how you can work
This role offers the flexibility to work remotely from anywhere in Australia, with office hubs available in Sydney, Melbourne, and Brisbane. Whether you prefer working from home or coming into our collaborative spaces for team gatherings and boost days, we provide the autonomy to create a working routine that suits you best.
Here are some of the things we are looking for
- You bring a solid background in site reliability engineering or DevOps, with experience diagnosing and strengthening distributed systems.
- You have practical experience managing containerised workloads in Kubernetes and running infrastructure on cloud platforms such as AWS.
- Your skillset includes practical coding proficiency in Golang, Python, or C#, coupled with curiosity for applying modern AI tools to operational challenges.
- You display strong agency and initiative, proactively identifying operational friction and proposing sustainable technical solutions without waiting for instruction.
- You demonstrate familiarity with incident management, participating in on-call responses and conducting post-incident reviews that translate into permanent fixes.
- You possess clear communication skills, consistently linking technical reliability investments directly to customer needs and measurable business outcomes.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Hawkes Bay (2 Bridge St)
Workplace: Hybrid
The role & impact
At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently.
Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.
The team & how they connect
The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.
The team is currently working on
- Engaging in proactive call campaigns to help customers achieve the best next action for their business.
- Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support.
- Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture.
- Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.
Where and how you can work
This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.
We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules:
- Sunday through Thursday
- Tuesday through Saturday
Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.
Here are some of the things we are looking for
- You bring experience from a service environment where you have successfully worked towards service levels and quality targets.
- Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone.
- You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks.
- A growth mindset and a readiness to consistently learn and build knowledge are essential to your success.
- You are a committed team player who proactively assists others and builds relationships through trust.
- Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
The role & impact
At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently.
Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.
The team & how they connect
The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.
The team is currently working on
- Engaging in proactive call campaigns to help customers achieve the best next action for their business.
- Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support.
- Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture.
- Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.
Where and how you can work
This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.
We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules:
- Sunday through Thursday
- Tuesday through Saturday
Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.
Here are some of the things we are looking for
- You bring experience from a service environment where you have successfully worked towards service levels and quality targets.
- Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone.
- You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks.
- A growth mindset and a readiness to consistently learn and build knowledge are essential to your success.
- You are a committed team player who proactively assists others and builds relationships through trust.
- Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3)
Workplace: Hybrid
The role & impact
At Xero, we are here to supercharge small businesses by making them more efficient and connecting them with big business technology. As a Customer Experience Specialist, you will play a vital role in this mission by acting as a brand ambassador and trusted advisor, ensuring our customers—from small business owners to seasoned accountants—unlock the full value of Xero. You will provide high-quality support and guidance through a variety of channels, helping users navigate their queries quickly and efficiently.
Your work is about more than just solving problems; it is about delivering a best-in-class experience through empathy and a passion for resolution. By proactively reaching out to customers and simplifying complex information, you will help build a stronger economy and empower the community behind these businesses.
The team & how they connect
The Customer Experience team works together to provide world-class support, aiming to become trusted and efficient business advisors to Xero customers. The team supports small business owners, bookkeepers, and accountants. They collaborate effectively across all teams at Xero, working to quickly and efficiently resolve customer queries through a variety of channels.
The team is currently working on
- Engaging in proactive call campaigns to help customers achieve the best next action for their business.
- Utilising modern tools and technology, including Generative AI, to enhance the delivery of customer support.
- Managing and resolving customer cases using platforms like Salesforce to ensure accurate data capture.
- Adapting to the evolving CX strategy and product landscape to support users in a high-change environment.
Where and how you can work
This team operates a hybrid working arrangement, requiring three days per week in the office. You will be able to work from home for the remaining two days. Please note, the initial training period for this role will require you to be fully in the office five days a week.
We’re looking to add Customer Experience Specialists to join our team. This is a full-time role in New Zealand (40 hours per week), and you’ll work one of the following schedules:
- Sunday through Thursday
- Tuesday through Saturday
Each shift is 8 hours, and shifts fall between 7am and 8pm. The anticipated start date is Feb 2027.
Here are some of the things we are looking for
- You bring experience from a service environment where you have successfully worked towards service levels and quality targets.
- Your communication style is clear, concise, and authentic, whether you are writing an email or speaking on the phone.
- You possess the confidence to make proactive outbound calls and the initiative to self-manage your daily tasks.
- A growth mindset and a readiness to consistently learn and build knowledge are essential to your success.
- You are a committed team player who proactively assists others and builds relationships through trust.
- Proficiency with IT tools like Microsoft Office or Google Suite is required, and experience with accounting systems or case management tools is a bonus.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, Sales Recruiting (Americas), you'll lead recruiting for Sales across the Americas, partnering with regional Sales leaders to hire the quota-carrying and go-to-market talent that supports GitLab's revenue growth. You'll develop a team of recruiters, build hiring strategies for different Sales functions and segments, and create repeatable processes that balance speed, quality, and candidate experience. You'll also stay close to the work by recruiting for senior and specialized Sales roles when needed.
What you’ll do
Lead and develop the recruiting team supporting Sales across the Americas, using coaching, feedback, and clear development plans to build capability and accountability.
Design recruiting strategies, structured interviews, and hiring frameworks that scale across the AMER market.
Partner with Sales leaders to define talent needs, share market insights across the United States, Canada, and Latin America, and guide hiring decisions and trade-offs.
Plan recruiting capacity against headcount and quota-capacity goals, balancing hiring speed, quality, and time to ramp.
Embed diversity, equity, and inclusion into recruiting processes and hiring decisions.
Manage a personal requisition load when needed, focusing on senior and specialized roles such as front-line managers, strategic account leaders, and technical sales talent.
Use recruiting data to track team performance, identify bottlenecks, and improve hiring strategies across the Sales portfolio.
Collaborate with Sales leadership, Sales Operations, Enablement, People Business Partners, Compensation, and Finance on workforce planning and consistent candidate and stakeholder experiences.
What you’ll bring
Experience developing recruiting teams for Sales or go-to-market organizations, delivering hiring outcomes in a scaling business across the United States, Canada, and Latin America.
Ability to build trust with senior Sales leaders while staying hands-on with recruiting.
Experience building scalable recruiting processes across different Sales roles and segments.
Ability to use recruiting data to guide strategy, identify gaps, and explain outcomes to stakeholders.
Experience sourcing, engaging, and closing passive candidates for quota-carrying, specialized, and senior Sales roles, including conversations about variable compensation and on-target earnings.
Ability to navigate ambiguity, solve problems quickly, and maintain a thoughtful candidate experience.
A collaborative leadership approach grounded in self-awareness, openness to feedback, and investment in team growth, with experience working remotely across time zones.
A demonstrated commitment to inclusive hiring and equitable recruiting practices. Relevant experience may come from a range of professional backgrounds and transferable skills.
About the team
Our Sales Recruiting team is a globally distributed group of recruiters and talent acquisition professionals who partner with Sales leaders around the world. We work remote-first and asynchronously, with a focus on clear processes, honest conversations with candidates, and hiring decisions grounded in data. The team moves quickly, shares what works, and values transparency, ownership, and learning from each other while maintaining a high bar for hiring quality and candidate experience.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Manager, Sales Recruiting (APJ), you'll lead GitLab's Sales recruiting across the APJ region, partnering with regional Sales leaders to hire the quota-carrying and go-to-market talent that supports GitLab's growth. You'll build hiring strategies that reflect each market's nuances, business cultures, and candidate expectations while developing a team of recruiters. Your focus will be on making hiring repeatable across markets, providing a clear and thoughtful candidate experience, and helping business partners make informed hiring decisions. You'll also stay close to the work by recruiting for senior and specialized Sales roles when needed.
What you'll do
Lead and develop recruiters supporting a variety of sales roles, using coaching, feedback, and clear development plans to build capability and accountability.
Design recruiting strategies, structured interviews, and hiring frameworks that scale across APJ markets while reflecting local requirements.
Advise APJ Sales leaders on talent needs, market insights, and hiring trade-offs across markets such as Australia, India, Japan, Singapore, and Korea.
Navigate differences in compensation norms, notice periods, employment models, and candidate expectations with Legal, Compensation, and People partners.
Embed diversity, equity, and inclusion into recruiting processes and hiring decisions.
Manage a personal requisition load when needed, focusing on senior and specialized Sales roles such as country leaders, front-line managers, and technical sales talent.
Use recruiting data to track team performance, identify bottlenecks, and improve hiring strategies and candidate experience across the APJ Sales portfolio.
Partner with Sales Leadership, Sales Operations, Enablement, People Business Partners, Compensation, and Finance on workforce planning and coordinated candidate and stakeholder experiences.
What you'll bring
Experience developing recruiting teams for Sales or go-to-market organizations, delivering hiring outcomes across multiple APJ countries in a fast-scaling environment.
Ability to earn trust with senior Sales leaders while remaining hands-on with recruiting and advising on hiring decisions.
A systems-thinking approach to building scalable recruiting processes across varied Sales roles and local market requirements.
Ability to use data and analytics to shape recruiting strategy, identify gaps, and communicate impact to stakeholders.
Experience sourcing, engaging, and closing passive candidates for quota-carrying, specialized, and senior Sales roles, including discussing variable compensation and on-target earnings across markets.
Ability to solve problems in fast-moving, ambiguous environments while maintaining a thoughtful candidate experience.
Ability to collaborate across time zones in a remote-first, globally distributed team and apply equitable recruiting practices.
Multilingual ability or recruiting experience in Japan, India, or other APJ markets is a plus. We welcome diverse backgrounds and transferable skills relevant to this work.
About the team
Our Sales Recruiting team is a globally distributed group of recruiters and talent acquisition professionals who partner with Sales leaders around the world. We work remote-first and asynchronously, with a focus on clear processes, honest conversations with candidates, and hiring decisions grounded in data. The team moves quickly, shares what works, and values transparency, ownership, and learning from each other while maintaining a high bar for hiring quality and candidate experience.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - US
PlanetScale is growing rapidly and reinventing the database space. Our database platform offers developers the fastest and most reliable Postgres and Vitess/MySQL databases, enabling businesses to efficiently handle data and workloads of all sizes.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher.
We’re look for a Program Manager to oversee the FedRAMP certification process, as well as ongoing management and evolution of our existing compliance commitments, including SOC 1, SOC 2, and PCI DSS compliance. PlanetScale’s security and compliance team is responsible for our corporate information security program, with a goal to reduce risk across our systems, and to establish trust in our product offerings, features, and cloud services. Our work is focused on both our internal employees and our external customers and partners.
What You’ll Do
Take primary responsibility for overseeing PlanetScale’s FedRAMP readiness and ATO process from start to finish
Act as the main compliance point of contact for all audits/assessments (i.e. SOC 1 & 2, PCI, FedRAMP) including audit plan preparation, review of documentation and evidence, evaluation of procedures, and external walkthroughs
Establish, track, and report on key performance indicators and maturity metrics related to audit and compliance programs
Work collaboratively across many internal teams (IT, Engineering, Legal, and People) to identify, manage, and implement solutions related to privacy, data protection risks, and compliance requirements to help meet our customer’s high expectations for data protection and privacy
Leverage knowledge of industry standards and best practices to assess the current state of security and compliance risks, identify areas of exposure, and continuously address the gaps by proposing and implementing remediating controls
What We’re Looking For
5+ years of experience contributing to and/or managing audits for a company in the technology sector, including demonstrable experience and subject matter expertise in FedRAMP.
Experience with SOC 2 and the PCI Data Security Standard, either as a contributor or control owner.
Excellent interpersonal, verbal, and written communication skills with the ability to communicate compliance and privacy related concepts to a broad range of technical and non-technical stakeholders
Comfort and experience in working in a remote-first organizational, oftentimes asynchronously across many teams and timezones
Demonstrated success and comfort working with external auditors, outside consultants, and legal affairs
Experience contributing to and/or managing companywide risk assessments
Experience and knowledge of cloud service providers and how to interact with them (AWS, Azure, GCP)
What else will help you be successful
Experience working with databases, developer tools, infrastructure, or other technical products
Certified Information Systems Security Professional (CISSP) preferred (CISA, or CISM)
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL
About You
You are highly organized and able to operate in a startup environment, comfortable with ambiguous or changing situations. You thrive in an environment of cross-department collaboration and feel comfortable working without organizational silos or barriers. You have a passion to lead programs that directly impact and enable our organization to drive higher levels of success. You understand that security and compliance programs are revenue generators and directly influence our ability to sell to and maintain our most demanding customers.
You are comfortable challenging the status quo while staying laser-focused on the task at hand: keeping PlanetScale secure and earning trust with our customers.
Why PlanetScale
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$175,000 - $200,000 USD
Location: Remote
Workplace: Remote
ABOUT BUFFER
We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way.
Buffer is a fully distributed team, and we’ve always aimed to do things a little differently. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard https://buffer.com/open.
We're united by Buffer's values https://buffer.com/about#values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team.
As you get to know Buffer and consider joining the journey, you can learn more about Buffer on our Journey https://buffer.com/journey page. Still curious to learn more about the experience on the Buffer team? Feel free to read more from Kirsti https://buffer.com/resources/first-30-days-buffer/ and Sabreen https://buffer.com/resources/joined-3-days-before-the-retreat/ as they share their first experiences with Buffer, as well as from Hailley https://buffer.com/resources/8-years-at-buffer/, who captured why she still calls Buffer home after 8+ years.
While unusual at Buffer, we're looking for folks in a specific timezone range. This role is currently open to candidates based between UTC-3 and UTC+3. That gives you overlap with our current security engineer in Sri Lanka and most of our Engineering team, and lets the two of you share incident coverage so neither of you has to work through the night.
ABOUT THE ROLE
We're hiring a hands-on security engineer to be the tech lead for Buffer's Security team. You'll work alongside Adnan https://www.linkedin.com/in/adnanissadeen/, who has carried security at Buffer for years. Together, you’ll own security and compliance for a 15-year-old profitable company that is rebuilding itself around AI.
Two things make this the right moment. Buffer’s product surface is growing: in May, we launched a public GraphQL API with an MCP server and CLI. More than 35,000 organizations have connected an AI tool to Buffer, and we are planning to build a plugin ecosystem on top. Internally, we're becoming an AI-native organization: MCPs on our Claude Team plan, custom connectors, internal tools, and Roo, our own internal agent. We're small and lean, with few processes, and we run on trust around access and permissions. We don't want to lose that, but the surface now grows faster than one person can cover.
That means the usual security playbook won't work here. We don't buy enterprise plans for every tool, and we don't make people justify every access request. You’ll make the secure path the easy path to follow.
Your role will be to set the direction for security at Buffer and to do much of the work yourself. You'll decide which open security problems to address first, write code to fix some of them, and lead incidents when they happen. We're looking for an enabler and a team player, not a gatekeeper. This is a generalist role by design.
WHO YOU’LL WORK WITH
You’ll report to Miguel, https://www.linkedin.com/in/migueldavid/ Engineering Manager for the Infrastructure and Security teams.
Day-to-day, the Security team is you, Adnan, and Miguel. Adnan knows how everything at Buffer fits together and where the sharp edges are. Together, you’ll own planned security work as well as the work that keeps the lights on: the security inbox, requests from other teams, maintenance, and chores. You’ll lead the team’s direction and standards.
You will also work closely with product engineering teams to ensure that what we build meets a strong security bar. That means collaborating on tech spec reviews and growing the group of security champions across the teams.
Your peers from our Advocacy (customer support) and People teams will rely on you to support them with security and compliance needs that come up in their work, from customer security questions to vendor reviews and policy.
WHAT YOU’LL BE WORKING ON
- 🧭 Lead security at Buffer. Define the strategy and roadmap, set priorities, drive execution, and change how we work where it matters. If you see a problem outside your lane, say so and drive the fix.
- 🧰 Build. Identify the problem, define the solution, then build it with Adnan: tooling, automation, processes.
- 🔁 Put security in the development loop. Check on every PR, threat modeling in tech specs, dependency, secrets, and supply chain hygiene, and review steps that hold up as more of our code is written with AI agents.
- 🔐 Advance operational security. Secure our day-to-day operations to meet industry-wide standards while maintaining the flexibility afforded by Buffer’s high-trust environment.
- 💡 Keep the lights on. Security inbox, requests from other teams, maintenance and chores, shared with Adnan. Much of this is manual today, and we’d love you to automate what you can.
- 🚨 Lead incidents and take part in our engineering-wide on-call rotation. Set the standard for how we run a security incident, then hold the team to it. Run tabletops with the rest of Engineering, and ensure the gaps are fixed.
- 🤖 Secure the AI surface. Threat-model what we’re building, from agents with tool access to connectors and in-product AI, and set guardrails so Buffer can move fast on AI without guessing.
- 🐛 Run vulnerability disclosure. Triage reports from outside researchers, fix or route the real ones, and decide how the program grows.
- 🤝 Own compliance and customer trust. SOC 2 and Meta platform compliance are the big ones today. We want them to make Buffer safer, not only to pass audits, but also to automate evidence where you can. Security questionnaires reach us through Advocacy. Help answer them, and build what lets customers find answers on their own (a Trust Center, for example).
HELPFUL SKILLS AND EXPERIENCE
- You’ve been the senior security person somewhere without a CISO above you. You know what it means to set direction without a mandate and earn it through work.
- You have hands-on application and API security depth in a multi-tenant SaaS, ideally one with a public API: authorization models, OAuth and OIDC, session and auth flows, IDOR and SSRF, and threat modeling. You've found these bugs and fixed them, not only reported them.
- You write code. You can read and change a TypeScript codebase well enough to ship a fix and review someone else’s (legacy PHP and Python show up more rarely, too).
- You’ve led security incidents end-to-end, including the writing of status updates, customer comms, and postmortems that people act on.
- You’ve worked with AWS, Kubernetes, and Cloudflare, or similar, enough to reason about infrastructure risk with an infrastructure team. You don’t need to run it.
- You’ve run a SOC 2 or similar program, or worked closely with one, and you’d rather automate evidence collection than do it by hand.
- You've run or triaged a vulnerability disclosure or bug bounty program, and you can tell a real report from noise quickly.
- You have strong opinions, and you can hold them loosely. You are comfortable disagreeing with a senior engineer’s design, and working together to find the best solution (sometimes changing your mind when their argument is better).
- You’re fluent with modern AI tools, and you use them to multiply your output and your team’s. You’ve thought hard about securing systems that use them.
- You thrive in remote, async environments, and you follow through. You're clear in your thinking and generous with context, and you close the loop on what you commit to. Most of your influence here will be written.
- Bonus points if you’re already a Buffer user or familiar with social media management tools.
OUR TECH STACK
- Product. Node.js (TypeScript) across most services in a monorepo, backed by MongoDB; a REST API and PHP being retired for legacy services. iOS and Android apps. A public GraphQL API, MCP server, CLI, and connectors.
- Infrastructure. AWS (EKS, IAM, SQS, S3, CloudFront), Terraform, ArgoCD, GitHub Actions, Cloudflare (WAF, Zero Trust, Workers, DNS).
- Security and compliance. Vanta for SOC 2, Dependabot, gitleaks, AWS GuardDuty, Cloudflare WAF and Zero Trust, Action1 for device management, 1Password, and Google Workspace as the identity layer.
- Observability and incidents. Datadog, Sentry, incident.io http://incident.io, and PagerDuty.
- AI. Claude Team across the company, internal agents and MCP servers built in-house, in-product AI features.
APPLY FOR THE JOB
Do you believe you're a fit for this role and want to join the Buffer team? We'd love to hear about you!
Here's what our hiring process looks like:
1. Application. A short form with your CV, LinkedIn, a few yes/no questions, and an example of your writing.
2. Questionnaire. If there’s a match, we’ll email you a short set of questions to learn a bit more about you!
3. Interview process: Meet with several teammates across a few Zoom calls, starting with Miguel https://www.linkedin.com/in/migueldavid/, Engineering Manager for Infrastructure and Security, and the hiring manager for this role, and then a handful of other Buffer teammates and peers.
4. Take-home exercise. During our interview process, we'll ask you to do an asynchronous task so we can see your work in practice and discuss it live.
5. Meet the CEO. Get to know Joel https://www.linkedin.com/in/joelgascoigne/, our Founder CEO.
6. Collaboration period. Two paid days working with the team on a real project, so that we can each see what it's like to work together.
PRIVACY POLICY
By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes. Find more details in our Privacy Policy https://buffer.notion.site/Privacy-Policy-for-Applicants-230a7f5a00fd80e48478f09171d18a24?pvs=143.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This position is for temporary engagement through our staffing partner, Yoh Enterprise Solutions. This is a 12-month contract.
We are seeking a Community Support Specialist who will be focused on making MLB The Show the best place it can be for the players.
This specialist will work on the Community Experience teams to make sure that any issues that may arise to our players are resolved.
Responsibilities:
Engage in direct, ongoing communication with players to troubleshoot reported issues, provide guidance, and work collaboratively toward effective resolutions.
Manage player support inquiries from initial contact through resolution, providing timely follow-ups, clear communication, and a positive support experience throughout the process.
Maintain in-depth knowledge of MLB The Show, including gameplay mechanics.
Assist in keeping the community environment free of harmful imagery and or general toxicity that may damage the player’s experience.
Moderating community channels when the time is needed.
Keeping a keen eye on player reported issues and routing those issues to the correct internal teams for resolution.
Identify and investigate cheating, exploits, and unfair play trends.
Recognize cheating behaviors and emerging exploit patterns.
Analyze player activity to detect cheating and abuse.
Investigate exploits and help protect game integrity.
Track cheating methods to support safer gameplay.
Assist in maintaining tools to help solve player reported issues.
Represent the players best interests to the internal development team.
Assist in identifying bugs and assisting in testing when the time is needed.
Required:
Strong interpersonal, verbal, and written communication skills
A strong sense of empathy and understanding
Ability to keep a positive mindset when talking with players
Strong problem solving and troubleshooting skills
Strong ability to work in a communicative team environment
Superior organization skills
A passion for video games and video game communities
Desirable
:
A passion for Baseball and MLBTS
Experience with ZenDesk or similar customer support tools
Bi-lingual (Spanish)
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$39.33
—
$59.04 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Director, Program Management
Portfolio & Program Management Office (PPMO)
About the Role
Sony Interactive Entertainment is seeking a Director, Program Management to lead the delivery, governance, and strategic execution of critical e-commerce, payments, and monetization initiatives across the PlayStation platform.
This role is responsible for leading a portfolio of large-scale, cross-functional programs that span Product, Engineering, Finance, Tax, Legal, Operations, Customer Experience, and Commercial organizations. The Director will drive alignment across senior leaders, influence strategic investment decisions, and ensure complex initiatives deliver measurable customer and business outcomes.
The ideal candidate combines deep program leadership expertise with strong domain knowledge in digital commerce, payments, subscription businesses, marketplaces, checkout experiences, fraud prevention, taxation, and financial operations. They must be capable of operating at both strategic and execution levels, translating business objectives into scalable delivery plans while ensuring disciplined program execution.
What You'll Do
Strategic Portfolio Leadership
Lead a portfolio of complex, high-visibility initiatives supporting PlayStation's commerce and monetization ecosystem.
Partner with executive leaders to define strategic objectives, roadmaps, priorities, success metrics, and investment plans.
Drive alignment across global organizations and mission groups with competing priorities and dependencies.
Establish operating models and governance frameworks that enable informed decision-making, accountability, and effective risk management.
Serve as a strategic partner to senior leadership on portfolio health, execution strategy, organizational readiness, capacity planning, and investment decisions.
Commerce & Payments Transformation
Partner with Product Management and Engineering leaders to evaluate business opportunities and develop scalable execution strategies.
Ensure business, operational, regulatory, compliance, and customer experience requirements are incorporated into planning and delivery.
Drive initiatives that improve conversion, payment success rates, operational efficiency, platform scalability, compliance readiness, and customer satisfaction.
Contribute to the evolution of player experiences in discovering and transacting in their journeys.
Portfolio Execution & Benefits Realization
Establish and maintain portfolio-level planning, dependency management, reporting, forecasting, and executive communications.
Identify delivery risks, resource constraints, and execution challenges early and drive mitigation plans.
Oversee complex cross-organizational dependencies across multiple teams, business units, and external partners.
Facilitate executive reviews, planning cadences, governance forums, and portfolio decision-making processes.
Define and track outcome-based KPIs, benefits realization plans, and success metrics that demonstrate measurable business value.
Organizational Leadership
Build and lead a program management organization focused on execution excellence, accountability, and continuous improvement.
Support the professional development and growth of program managers and senior program leaders.
Build strong partnerships with senior leaders across Product, Engineering, Finance, Legal, Tax, Operations, and Commercial organizations.
Drive a culture of accountability, clarity, transparency, operational excellence, and customer focus.
Influence execution across organizations without direct authority while maintaining strong stakeholder alignment.
Qualifications
Required
Significant experience leading large-scale technology programs, portfolios, or product delivery organizations.
Experience leading complex cross-functional programs involving multiple engineering, product, and business organizations.
Demonstrated success operating within large, matrixed global organizations.
Strong executive communication, stakeholder management, and organizational influence skills.
Experience establishing governance models, portfolio management processes, operating rhythms, and executive reporting frameworks.
Strong analytical and problem-solving abilities with a track record of translating ambiguity into actionable plans.
Experience leading mission-critical platforms, large-scale transactional systems, digital commerce ecosystems, or marketplace businesses serving millions of customers.
Commerce & Payments Experience
Deep experience in one or more of the following areas:
E-commerce platforms
Digital payments
Payment processing and orchestration
Checkout experiences
Subscription businesses
Digital marketplaces
Billing systems
Fraud prevention and payments risk management
Financial operations platforms
Tax and regulatory compliance
Additional requirements:
Demonstrated expertise in end-to-end digital commerce ecosystems, including revenue flows, customer transactions, payment authorization, fraud controls, taxation, settlements, and subscription lifecycle management.
Experience in the development and launch of physical consumer technology products.
Preferred
Experience within consumer technology, gaming, media, subscription, marketplace, commerce, payments, or fintech environments.
Knowledge of Agile, Waterfall, and hybrid delivery methodologies.
PMP, PgMP, SAFe, or related certifications are a plus.
Leadership Expectations
The successful candidate will:
Operate comfortably at executive and implementation levels.
Drive alignment across organizations without direct authority.
Balance strategic thinking with disciplined execution.
Create clarity in complex and ambiguous environments.
Build organizational capability and strengthen program management practices.
Focus teams on customer and business outcomes rather than activity-based metrics.
Raise risks early and drive accountability through resolution.
Build trusted partnerships across technical and business functions.
Influence strategic priorities while ensuring operational excellence in execution.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$218,700
—
$328,100 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Miami, United States; Allapattah, United States; Atlanta, United States; Aventura, United States; Boston, United States; Bradford, United States; Brighton Beach, United States; Bronx, United States; Brooklyn, United States; Chicago, United States; Coconut Creek, United States; Columbus, United States; Coney Island, United States; Dallas, United States; Denver, United States; Des Moines, United States; Doral, United States; Dover, United States; Downtown Miami, United States; Manhattan, United States; Fall River, United States; Florida, United States; Forest Hills, United States; Greenwich, United States; Hawley, United States; Hollywood, United States; kansas city, United States; Lansing, United States; Las Vegas, United States; Lexington, United States; Little Havana, United States; Little Rock, United States; Los Angeles, United States; Los Angeles, CA 90021, United States; Lynbrook, United States; Miami Design District, United States; Miami Springs, United States; Montogomery, United States; New Bedford, United States; New Jersey, United States; Oregon city, United States; Norwalk, United States; Pittsburgh, United States; Phoenix, United States; Plano, United States; Redwood City, United States; Salt lake city, United States; San Francisco, United States; Seattle, United States; St. Louis, United States; Washington DC, United States; Wilmington, United States; Augusta, United States; August, United States; Baton Rouge, United States; Bismarck, United States; Boise, United States; Bozeman, United States; Charleston, United States; Chayenne, United States; Columbia, United States; Concord, United States; Detroit, United States; Frankfort, United States; Indianapolis, United States; Jackson, United States; Jefferson city, United States; Kansas City, United States; Lincoln, United States; Madison, United States; Montpelier, United States; Nashville, United States; Nassau County, United States; Oklahoma city, United States; Pierre, United States; Providence, United States; Raleigh, United States; Richmond, United States; Ridgewood, United States; St Louis, United States
Workplace: remote
Uncapped Commission Structure
Our client, a growing Business Process Outsourcing (BPO) company, is seeking a
Sales Director
to drive new client acquisition and expand its business!
The ideal candidate has proven BPO sales experience, a strong track record of closing deals, and the ability to independently generate new business. This is a
fully remote, U.S.-based opportunity
for someone entrepreneurial, ambitious, and excited to build a sales operation from the ground up, with the potential to lead a team as the company grows.
Responsibilities
Identify, prospect, and secure new clients for BPO services.
Manage the full sales cycle, from lead generation and outreach to negotiations and closing.
Develop and execute effective prospecting strategies through LinkedIn, networking, referrals, and other channels.
Build strong client relationships and identify opportunities for account expansion.
Establish a repeatable sales process and help scale the company's sales operations.
Proven BPO sales experience
with a demonstrated track record of generating new business and closing deals.
Strong understanding of outsourcing solutions, preferably in back-office operations, customer support, finance, or related services.
Experience independently managing the full B2B sales cycle, including prospecting and client acquisition.
Excellent communication, relationship-building, negotiation, and closing skills.
Entrepreneurial, self-motivated mindset with the ability to build a sales pipeline from scratch.
Location: New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced People Programs Manager to join our Performance & Talent Programs team. This role will own the design and end-to-end execution of some of Anthropic's performance and talent programs producing the year-round performance signal that feeds our talent intelligence layer and upholds our performance bar as we scale. This is a senior individual contributor role reporting to the Head of Performance & Talent Programs, and a great fit for a true builder who has both seen performance management excellence at scale and is excited to roll up their sleeves in a rapidly scaling, high-ambiguity environment. You will also work closely with our internal products team, helping guide product decisions as we build and design the architecture that supports performance.
Key responsibilities
Own end-to-end execution of some of Anthropic's cyclical performance and talent programs (performance pulses, promotions, review cycles, talent reviews, succession planning, etc) and the continuous feedback practices between them
Ensure these programs scale durably and uphold Anthropic's performance bar and talent density as the company grows
Design programs to produce useful performance signal year-round and feed it into the talent intelligence layer to inform talent planning decisions
Partner cross-functionally with People Services on cycle execution, People Analytics on connecting performance data to broader people data and insights, and People Products and engineering on program tooling
Act as the product partner for our internal tools team: bring the needs of managers, employees, and People Partners to the table, help decide what to build and in what order, and shape the architecture so our performance systems connect cleanly and scale
Iterate on program frameworks (calibration, rating constructs, feedback formats, promotion criteria) based on data, manager feedback, and Anthropic's evolving needs
Lead program redesigns and change management, including stakeholder alignment, rollout planning, and communications
Develop and deliver enablement that helps managers and People Partners run each cycle confidently and consistently
Minimum qualifications
Systems thinker who treats programs as performance drivers, caring as much about data quality and downstream usefulness as about cycles landing on time
Demonstrated experience shaping performance tooling (Workday, Lattice, CultureAmp, or homegrown), including time working with an internal tools or engineering team to guide product decisions, and partnering with People Analytics, with comfort getting into the data yourself
Experience building manager enablement that changes behavior, and supporting leaders through performance, promotion, and talent conversations
Strong program management skills and operational rigor, with a track record of running complex multi-month cycles and keeping dozens of stakeholders in sync
Exceptional communicator, particularly in writing, who thrives in ambiguity and evolving scope
Preferred qualifications
7+ years of experience designing, running, and owning performance management, talent review, or promotion programs, preferably through periods of rapid headcount growth
Experience helping define requirements, priorities, and system design for internal people tools, from early idea through adoption
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$255,000
—
$255,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: US - Remote - DC, US - Remote - Virginia , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable’s Director, Global Government Affairs (SLED) represents Tenable before state and local legislators, Chief Information Officers (CIOs), Chief Information Security Officers (CISOs), procurement officials, and education leaders, as well as across national SLED organizations, trade associations, and coalitions.
This position develops and executes comprehensive state and local advocacy strategies in tight alignment with Tenable’s SLED sales and business development leadership. A core element of the role involves monitoring state policy developments, managing contract lobbyists in target jurisdictions, and turning association and legislative intelligence into actionable growth strategies for field sales teams.
Your Opportunity:
Public Sector Business Enablement:
Partner closely with SLED territory sales teams and sales leadership to open doors, navigate procurement cycles, and highlight the operational value of exposure management solutions to state and local leaders.
Consultant & Lobbyist Management:
Directly direct and manage outside government relations consultants and contract lobbyists in key priority states (including California, Texas, New York, and Florida), setting priorities and ensuring measurable results.
Trade Association & Coalition Leadership:
Represent Tenable within key technology associations and national SLED bodies (e.g., NASCIO, NGA). Actively monitor state legislative trends and translate association briefings into timely, actionable commercial intelligence for regional sales teams.
Executive Relationship Building:
Cultivate and sustain deep, credible relationships with state CIOs, CISOs, state agency technology leaders, and key procurement decision-makers nationwide.
Policy Strategy & Legislative Tracking:
Track, evaluate, and influence state and local legislation and executive policies impacting cybersecurity standards, AI adoption, and public sector risk management.
Ethics & Lobbying Compliance:
Navigate state-specific lobbying rules, gift restrictions, and disclosure requirements in close coordination with Tenable legal and compliance teams.
Solution Advocacy:
Develop and maintain a thorough understanding of Tenable’s exposure management platform and its application to state, local, and higher education operational resilience.
Cross-Functional Collaboration:
Align government affairs strategies with product marketing, corporate communications, and executive leadership priorities.
What You’ll Need:
Minimum of 7+ years of relevant experience in state and local government affairs, public policy, state agency administration, or SLED business development, with demonstrated leadership experience.
Proven track record establishing credibility and working relationships with state and local CIOs, CISOs, IT procurement officials, and legislative staff.
Demonstrated experience managing external government affairs consultants and contract lobbyists to achieve targeted policy and business outcomes.
Strong working knowledge of state legislative processes, budget appropriation cycles, and public sector acquisition vehicles.
Demonstrated success leveraging national intergovernmental organizations and trade associations to represent company priorities.
Exceptional written, verbal, and executive presentation skills, with the ability to convey complex policy topics to commercial sales teams and government executives alike.
Travel:
Domestic travel required, typically monthly to quarterly depending on state legislative calendars, major SLED conferences, and jurisdictional priorities.
Availability:
Planned position start date of March 2027.
Bachelor’s degree required.
And Ideally:
Working familiarity with cybersecurity principles, IT infrastructure, enterprise software, or AI policy (formal cybersecurity industry experience is not required; domain-specific exposure management solutions can be learned on the job).
Prior service as a state Chief Information Officer (CIO), Chief Information Security Officer (CISO), Deputy CIO/CISO, or senior state technology leader.
Direct experience overseeing legislative or consulting engagements in including California, Texas, New York, or Florida.
Experience serving as an intelligence bridge between public sector associations and quota-carrying sales representatives to accelerate pipeline generation.
Advanced degree in Public Policy, Public Administration, Political Science, Law, or a related field.
#LI-Hybrid
#LI-LP1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$188,000
—
$250,666.67 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
УдалённоNew York; Austin; San Francisco; Canada; Seattle; United States; Los Angeles; Toronto; You have a proven track record of hiring candidates in high-growth and a high-bar environments (startup, technology, AI experience strongly preferred); We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
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УдалённоRemote, Canada; Remote, United States; A collaborative leadership approach grounded in self-awareness, openness to feedback, and investment in team growth, with experience working remotely across time zones; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote, Australia; Remote, Singapore; Ability to collaborate across time zones in a remote-first, globally distributed team and apply equitable recruiting practices
УдалённоRemote - US; Comfort and experience in working in a remote-first organizational, oftentimes asynchronously across many teams and timezones; We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status
УдалённоleadWhile unusual at Buffer, we're looking for folks in a specific timezone range; This role is currently open to candidates based between UTC-3 and UTC+3
United States, San Diego, CA
United States, San Diego, CA
УдалённоMiami, United States; Allapattah, United States; Atlanta, United States; Aventura, United States; Boston, United States; Bradford, United States; Brighton Beach, United States; Bronx, United States; Brooklyn, United States; Chicago, United States; Coconut Creek, United States; Columbus, United States; Coney Island, United States; Dallas, United States; Denver, United States; Des Moines, United States; Doral, United States; Dover, United States; Downtown Miami, United States; Manhattan, United States; Fall River, United States; Florida, United States; Forest Hills, United States; Greenwich, United States; Hawley, United States; Hollywood, United States; kansas city, United States; Lansing, United States; Las Vegas, United States; Lexington, United States; Little Havana, United States; Little Rock, United States; Los Angeles, United States; Los Angeles, CA 90021, United States; Lynbrook, United States; Miami Design District, United States; Miami Springs, United States; Montogomery, United States; New Bedford, United States; New Jersey, United States; Oregon city, United States; Norwalk, United States; Pittsburgh, United States; Phoenix, United States; Plano, United States; Redwood City, United States; Salt lake city, United States; San Francisco, United States; Seattle, United States; St. Louis, United States; Washington DC, United States; Wilmington, United States; Augusta, United States; August, United States; Baton Rouge, United States; Bismarck, United States; Boise, United States; Bozeman, United States; Charleston, United States; Chayenne, United States; Columbia, United States; Concord, United States; Detroit, United States; Frankfort, United States; Indianapolis, United States; Jackson, United States; Jefferson city, United States; Kansas City, United States; Lincoln, United States; Madison, United States; Montpelier, United States; Nashville, United States; Nassau County, United States; Oklahoma city, United States; Pierre, United States; Providence, United States; Raleigh, United States; Richmond, United States; Ridgewood, United States; St Louis, United States
New York City, NY; San Francisco, CA | New York City, NY; Seattle, WA