Location: Limassol, Cyprus
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!
Tickmill is looking to hire a Head of Product, Exchange-Traded Products
to join our rapidly expanding team.
About Tickmill
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and Bonds, as well as Exchange Traded Derivatives (Futures & Options).
The Tickmill Group was established in 2014 and employs over 290 individuals through its offices in London, Cyprus, Estonia, South Africa, and several other regional offices globally.
Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what make it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, team-building events, and many opportunities for professional growth.
Join the Tigers!
What the job looks like?
The
Head of Product, Exchange-Traded Products
will have the opportunity to:
Own and drive the expansion of Tickmill's Stocks & Exchange-Traded Products offering.
Define the product strategy, roadmap, and business objectives for Stocks, ETFs, and related investment products.
Lead the trading and investing experience across web and mobile platforms, including market data, order management, portfolio views, reporting, and corporate actions.
Partner closely with Engineering, UX/UI, QA, Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market.
Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives.
Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance and scale the product offering.
Help define scalable operating models that balance global consistency with local market requirements.
Support acquisition, activation, retention, and engagement initiatives in collaboration with Sales, Marketing, Affiliates, and Partnerships teams.
Establish KPIs and continuously optimize client adoption, trading activity, customer engagement, and commercial performance.
Champion a simple, intuitive, and mobile-first investing experience for retail clients.
What will you need to be able to do the job?
7+ years of Product Management experience.
3+ years of experience building or managing Stocks, ETFs, Equities, or other Exchange-Traded Products within a brokerage, investment platform, exchange, fintech, or wealth management environment.
Strong understanding of equities market structure, order management, trade execution, settlement, custody, market data, corporate actions, and retail brokerage operations.
Proven track record of successfully launching, scaling, and optimizing trading or investment products.
Demonstrated experience designing and optimizing customer journeys, onboarding experiences, and product UX using customer insights, analytics, and experimentation.
Strong stakeholder management skills with the ability to lead complex cross-functional initiatives.
Strong technical understanding and the ability to collaborate effectively with engineering and technology teams.
Excellent analytical, strategic thinking, communication, and problem-solving skills.
Proficient in English with excellent written and verbal communication skills.
It will be considered as a plus if you have:
Experience designing, supporting, or optimizing affiliate, referral, Introducing Broker (IB), and partner acquisition journeys.
Experience working with providers such as Interactive Brokers, Saxo, DriveWealth, Apex, Alpaca, or similar brokerage infrastructure platforms.
Experience in scaling global investment products across multiple regulatory jurisdictions.
Experience working within a mobile-first investing or digital wealth management environment.
Knowledge of international equities markets and multi-asset investing products.
By joining us, you can expect:
A Unique Opportunity for a career in a global, fast-growing company.
Attractive
remuneration package
based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “
Employee Training & Development program”.
Medical Insurance Cover
, which includes Outpatient, Inpatient, and Dental Care.
Multiple
events
to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
Participation in our welfare investment and savings plan through our
Provident Fund Scheme.
Birthday and Loyalty
benefits
.
Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview with HR.
Product and stakeholder management interview.
Final interview with top management.
Make your next career step and apply NOW!
Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Greenfield, MA
Cardiology Nurse Practitioner/ Physician Assistant
Location:
Greenfield, MA
Schedule:
Part-Time (2 days per week)
Total Annual Compensation:
$60,000 - $90,000
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a friendly and compassionate Cardiology Nurse Practitioner or Physician Assistant to join our team. As a Cardiology Nurse Practitioner/Physician Assistant, you will play a crucial role in providing comprehensive care to patients with heart-related conditions. This is an exciting opportunity to make a difference in the lives of patients while working alongside a dedicated team of healthcare professionals. .
Responsibilities
Perform comprehensive patient assessments, including physical examinations, medical histories, and diagnostic tests
Collaborate with cardiologists to develop and implement treatment plans for patients with cardiovascular conditions
Administer medications, monitor patient responses, and adjust treatment plans as necessary
Conduct cardiac stress tests, electrocardiograms (EKGs), and other diagnostic procedures
Educate patients and their families about cardiovascular health, preventive measures, and the importance of medication adherence
Provide counseling and emotional support to patients and their families
Knowledge of CMS Regulations and NCQA HEDIS Guidelines
Document accurate medical records to ensure compliance with OSHA and Government regulations and perform duties in accordance with site quality and safety systems
Collaborate with the interdisciplinary team
Analyze and organize the care of critically complex patients
Requirements
Minimum
6 months of experience in long-term care or a skilled nursing facility
Active and unrestricted Nurse Practitioner, Physician Assistant, or Physician license
DEA License
CPR BCLS/BLS certified
Must hold a Master's Degree in Nursing
Completed a degree from an accredited Nurse Practitioner program
Preferred experience in cardiology: training provided
Preferred experience in Documenting EMR (Sigma, Visual, PCC, etc.): training provided
Must have great organizational and time management skills.
Prolonged standing/walking. Occasional lifting up to 20 lbs. Carrying medical equipment. Lifting/moving patients.
Benefits:
Competitive compensation Per Annum
:
$60,000 - $90,000
Paid Time Off
Malpractice Insurance
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
#INDL
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
As a People Partner at Docker, you will work with managers and employees across Marketing, G&A, and Products to help teams perform, grow, and navigate everyday people needs.
This is an individual contributor role for someone with solid HR experience, clear communication, and a practical approach to solving problems. You will build trusted relationships, coach managers, and own work from start to finish. You will work independently within your scope, partnering with your manager and People Team colleagues on more complex or sensitive matters.
_______________________________________________________________________
WHAT YOU’LL DO
- Build relationships with managers and employees across your client groups. Understand their priorities, team dynamics, and how you can support them.
- Coach managers on setting expectations, giving actionable feedback, supporting development, and addressing performance concerns promptly and fairly.
- Guide managers and employees through day-to-day and moderately complex employee matters. Gather relevant facts, evaluate options, and recommend practical next steps.
- Recognize when a situation requires broader input. Raise concerns promptly and bring a clear summary, your assessment, and questions to your manager or the appropriate partner.
- Coordinate and deliver core people processes within your client groups, including performance reviews, talent reviews, compensation cycles, promotions, and engagement action planning.
- Use people data and employee feedback to identify team-level patterns, recommend actions, and track follow-through.
- Help managers clarify roles, responsibilities, and team expectations. Support defined parts of workforce planning and organizational changes in partnership with your manager.
- Work with Talent Acquisition, People Ops, Total Rewards, Finance, Legal, and other partners to resolve questions and move shared work forward.
- Support global and distributed teams, working with regional experts to account for local requirements and differences in employee experience.
- Own defined People Team projects or workstreams, managing commitments, communicating progress, and raising blockers early.
- Share knowledge and practical resources with teammates, contribute ideas for improving processes, and actively seek feedback on your own development.
_______________________________________________________________________
WHAT YOU’LL BRING
- Relevant HR experience, typically four or more years, including hands-on experience advising managers as a People Partner, HR Business Partner, or in a similar role.
- Solid working knowledge of employee relations, performance management, talent development, compensation processes, and employee engagement.
- The ability to manage moderately complex work independently, organize competing priorities, and follow through on commitments.
- Sound judgment about what you can resolve within your scope and when to involve your manager or a specialist.
- Clear, thoughtful communication. You can explain sensitive information, ask useful questions, and offer a recommendation supported by facts.
- The ability to build credibility across teams, work through disagreement respectfully, and raise concerns when something needs attention.
- Curiosity about the business and an understanding of how people decisions affect team outcomes.
- Comfort using data to identify patterns and inform practical recommendations.
- Care, discretion, and attention to detail when handling confidential information.
- Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones.
- Comfort using AI tools to support your work, with independent review of their outputs and sound judgment about handling sensitive information.
- Experience supporting Marketing, Product, or G&A teams is a plus, as is experience in a technology company.
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
In the first month, you will learn Docker’s culture, People Team practices, and the priorities and structures of your client groups. You will connect with managers, understand current people needs, and learn where to find guidance and support.
In the first three months, you will independently manage day-to-day partnering needs and assigned people processes. You will provide practical manager guidance, follow through on commitments, and bring clear assessments when an issue needs broader input.
In the first year, you will be a trusted, reliable partner to managers and employees across your client groups. You will own moderately complex work from start to finish, contribute to improvements in team effectiveness, and deliver defined projects that support People Team and business priorities.
Visa sponsorship: Not available for this role.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $103,000 – $147,000 base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Chester, CT
Cardiology Nurse Practitioner/ Physician Assistant
Location:
Chester, CT
Schedule:
Full-Time
Total Annual Compensation:
$150,000 - $200,000
About Infinite Medical P.C.
Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country.
Job Summary
We are seeking a friendly and compassionate Cardiology Nurse Practitioner or Physician Assistant to join our team. As a Cardiology Nurse Practitioner/Physician Assistant, you will play a crucial role in providing comprehensive care to patients with heart-related conditions. This is an exciting opportunity to make a difference in the lives of patients while working alongside a dedicated team of healthcare professionals. .
Responsibilities
Perform comprehensive patient assessments, including physical examinations, medical histories, and diagnostic tests
Collaborate with cardiologists to develop and implement treatment plans for patients with cardiovascular conditions
Administer medications, monitor patient responses, and adjust treatment plans as necessary
Conduct cardiac stress tests, electrocardiograms (EKGs), and other diagnostic procedures
Educate patients and their families about cardiovascular health, preventive measures, and the importance of medication adherence
Provide counseling and emotional support to patients and their families
Knowledge of CMS Regulations and NCQA HEDIS Guidelines
Document accurate medical records to ensure compliance with OSHA and Government regulations and perform duties in accordance with site quality and safety systems
Collaborate with the interdisciplinary team
Analyze and organize the care of critically complex patients
Requirements
Minimum
6 months of experience in long-term care or a skilled nursing facility
Active and unrestricted Nurse Practitioner, Physician Assistant, or Physician license
DEA License
CPR BCLS/BLS certified
Must hold a Master's Degree in Nursing
Completed a degree from an accredited Nurse Practitioner program
Preferred experience in cardiology: training provided
Preferred experience in Documenting EMR (Sigma, Visual, PCC, etc.): training provided
Must have great organizational and time management skills.
Travel between facilities required
Prolonged standing/walking. Occasional lifting up to 20 lbs. Carrying medical equipment. Lifting/moving patients.
Benefits:
Competitive compensation per annum
:
$150,000 - $200,000
Health
Dental
Vision
401K
Company-Sponsored Life Insurance
Paid Time Off
Malpractice Insurance
Paid - Subscription to UpToDate
Why Work With Us?
Make a meaningful impact on the lives of seniors
Work in a collaborative, mission-driven environment
Enjoy work-life balance
Equal Opportunity Employer
Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
Ready to Make a Difference?
Apply today and help us deliver compassionate, personalized care where it matters most.
#INDL
Location: United States, Los Angeles, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
This dynamic and engaging role does not fit the average definition of Desktop Support. For SIE, the Studio IT Support Specialist possesses a mix of skills and experience often found in desktop support, helpdesk support, and limited system administration roles. The right candidate is versed in a wide range of client technologies; responsible not only for the implementation, maintenance, and highest level of performance-tuning for client technology, but also for being a champion for strong working relationships directly with the people who utilize that technology.
This is a customer service role and fundamental to its success is building and maintaining support relationships with internal business teams, promoting trust, setting expectations, and achieving mastery in customer service. The ability to think strategically at a fast pace, troubleshoot accurately while navigating interdependent system relationships - all while driving multiple projects to successful completion in tight, shifting deadlines is the reality of this position.
Please note, flexibility is possible, but this is considered primarily an in-person role, reporting daily to offices located in Playa Vista, California.
Responsibilities
Provides helpdesk-level coverage and support for internal clients. Coordinates, diagnoses, and troubleshoots incoming employee requests for support according to established process
Solve technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Collaboration with remote sites expected and encouraged
Provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel
Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support
Perform first and second level support and troubleshooting for workstation and mobile systems
Interface directly with end users in peril, lead and resolve incidents in an efficient manner, maintaining the highest levels of customer support and response and documentation
Establish and maintain direct relationships with business units as a support resource and contributing member of the production teams
Organize the unorganized, communicate thoroughly and effectively in both written and spoken forms across the organization
Work proactively to determine potential issues existing in the environment. Apply performance tuning techniques where applicable
Research new trends and technologies leading to testing and justification for deployment
Be available off hours for scheduled, week-long on-call rotation, which will include system maintenance and emergencies
Perform inventory management of team resources; apply workstation build technologies; configure and manage user account provisioning and permissions
Be eager to grow and develop new skills and tackle special projects as needed
Required Skills
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully
Strong in client hardware and software; strong email/messaging troubleshooting experience; mid to advanced-level understanding of Windows OS
Skilled in Microsoft Office Suite and other production software packages (Adobe, Maya, Zbrush, Visual Studio, etc.)
Must understand and communicate system concepts to end users and technical teams
Familiar with the concepts behind a distributed build system; familiarity with enterprise storage technologies (SAN, NAS, iSCSI) – NetApp, EMC, HDS ideal; basic networking skills; knowledge of security concepts and industry best practices
Ability to interact effectively with others on varying technical competency, vendors, management, and staff
Manages competing demands and changes approach or method to best fit the situation
Takes responsibility for own actions; Keeps commitments; Commits to required work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Is actively available to respond when needs arise
Volunteers readily, undertakes self-development activities and seeks increased responsibilities; asks for and offers help when needed
Operates across multiple projects concurrently and assumes responsibility for implementation of projects
Preferred Experience
Linux and Mac OS experience are both a strong plus
Appreciation and experience in platform/computer/video gaming is preferred!
#LI-SMS
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$41.35
—
$62.02 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp believes that AI-powered CX organizations are the future and we are racing to build the best one in the world. Our goal is for our team to work hand in hand with AI agents to drive superlative customer outcomes and the highest-velocity AI improvement engine in the business.
This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day. You will work with the Head of CX to set the goals, measure what matters, and build the systems and programs that push the team forward. You’ll manage a small and mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations to accomplish your goals.
We believe every CX frontline specialist has a role to play driving forward the performance of our AI agents - it is not work reserved for a dedicated AI team. Each specialist needs to be trained, coached, scheduled, and rewarded for continuous work of closing AI learning loops, ensuring AI escalations get resolved, and obsessing about how our customers are actually being served.
You'll do this while running a global support operation that has to be excellent today. Once we nail the model in CX, there will be momentum to help other operations teams adopt it.
WHAT YOU’LL DO
- Set the goals and measure what matters. Work with the Head of CX and senior CX managers to set org-wide goals, decide how we measure progress, and deliver the programs and projects that enable that strategy to flourish.
- Define how specialists and AI agents work together. Build the roles, workflows, and expectations that let specialists and AI agents serve customers as one team.
- Change what we reward. Rebuild goals, incentives, and performance management so specialists get credit for closing AI learning loops, getting AI escalations resolved, and improving how customers are actually served, alongside traditional frontline performance.
- Own global schedules, capacity, and quality. Plan coverage for 24/7/365, multi-tier, global support that holds a high bar for customers of all shapes and sizes.
- Build the training model for the new work. Both new and tenured specialists need to investigate hard issues, judge agent behavior, and contribute fixes, while still developing a deep understanding Ramp’s complex financial products. L&D should make them good at all of it.
- Turn AI progress into operating change. Know what our Investigative Copilot (specialist-facing) and AskRamp (fully agentic) can do and how well they do it. When that moves, change staffing, workflows, training, and expectations to match.
- Build and own the voice of the CX specialist to Product and Engineering. Use CX data to show technical teams where agents succeed and where they struggle, and work with them directly on tooling, prompts, and agent behavior. They own the roadmap; you make sure CX's evidence shapes it.
- Build a small, strong team. Develop and grow leaders across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, with clear ownership and shared goals.
WHAT WE’RE LOOKING FOR
We want an operator who has already changed how real work gets done with AI and can show the results.
- A record of strategic and operational execution inside an operating unit or fast growth business. That could be CX, Sales, supply chain, or another function where you owned the goals, the systems, and the outcomes.
- A genuine AI transformation you were on the front lines of in the last 18-24 months. You changed how a team’s work gets done and kept it running in production. You can explain what improved, what failed, and what you learned.
- Exceptional intellectual horsepower and natural curiosity, demonstrated through outstanding, standout performance across past roles in demanding environments.
- Experience leading teams and developing reports, with sound judgment about organizational design, incentives, and performance management.
- Analytical depth you use yourself: you can build or audit a capacity model, challenge a metric, diagnose an operating problem, or review an AI agent session to find the flaws.
- Credibility with Product, Engineering, and Data teams, and the ability to shape their priorities without a reporting line.
- High standards for customer quality and human accountability - you don’t compromise on the customer outcome.
HELPFUL EXPERIENCE
- Leadership spanning business operations, CX analytics, workforce management, learning and development, or AI operations or their equivalents in other operating teams.
- Experience with production AI agents, evaluations, escalation workflows, and continuous improvement.
- Taking an operating model that worked in one team and making it successful elsewhere.
HOW SUCCESS WILL BE MEASURED
- Specialists and AI agents work as one team, measured through both direct frontline performance as well as agentic velocity.
- Every specialist is trained, coached, scheduled, and rewarded for migrating successfully into an AI native version of the role.
- Learning loops close fast, AI escalations produce durable fixes, and new agent capabilities show up as operational gains.
- Customer quality goes up and 24/7/365 support stays excellent while the operating model changes.
- Other Ramp operations teams are adopting what worked in CX.
COMPENSATION
For candidates located in New York City or San Francisco, the base salary range for this role is $184,000–$250,000. For candidates located in all other locations, the base salary range will be between $175,000-$220,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Annapolis, MD
Overview:
The nursing graduate shall practice only under the direct supervision of a registered nurse who is physically present on the unit to (1) cosign medication transcription, medication administration, and nursing documentation; and (2) continually observe, assist, coordinate, evaluate, and monitor the nursing graduate. The nursing graduate shall use the initials NG after the nursing graduates name as credentials.
Transcribe medication orders per written policies and procedures once skill validation has been successfully completed.
Administer medications and controlled substances and sign controlled substances sheets
Document in the medical record with the abbreviation NG
Perform patient assessments after the initial assessment or after the first assessment of the shift performed by the registered nurse.
Perform and document routine procedures taught within the nursing graduates generic nursing program including placing nasal gastric tubes, performing urinary catheterizations, applying sterile dressings, performing blood sugar checks and obtaining specimens.
Graduate of an accredited registered nursing program.
Graduate of an accredited registered nursing program. Eligible to sit for NCLEX – A nursing graduate shall cease practice as a nursing graduate immediately if the nursing graduate fails two attempts at the NCLEX exam or has not successfully taken and passed the NCLEX exam within 120 days of application to the board of nursing.
A nursing graduate shall cease practice as a nursing graduate:
(a) No later than 120 days after the date the nursing graduate submitted an application to the Board; or
(b) Immediately if the nursing graduate fails the second NCLEX examination.
A nursing graduate may not:
(a) Work without the physical presence of and direct supervision by a registered nurse;
(b) Refer to oneself or practice as a registered nurse (RN) or licensed practical nurse (LPN);
(c) Be considered a staff person for purposes of a staffing pattern;
(d) Accept charge responsibilities; or
(e) Perform initial patient assessment or the first patient assessment of a shift, develop patient plans of care, evaluate or document patient discharge, or independently administer medications or intravenous therapy.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full time employees
Wellness Programs/Employee Assistance Programs and more
Pay Range
$29
—
$36 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote - Global
Workplace: Remote
Applications will be reviewed on a rolling basis. We encourage you to apply sooner rather than later!
We’re hiring a Head for the EA Infrastructure Fund (EAIF). This is an opportunity to shape millions of dollars in grantmaking toward the organizations, research, and community-building efforts that strengthen effective altruism's foundations, while also overseeing an updated version of CEA's Community Building Grants (CBG) program. Few roles offer this much leverage over the trajectory of EA. Your work and decisions will directly shape what exists in the ecosystem and what doesn't, from the organizations that get built to the research that gets funded.
You'll have significant autonomy to define the fund's strategic direction, grow its donor base, and build EAIF into an even more compelling vehicle for impact. This is a senior position on our EA Funds team, reporting to the Director of EA Funds.
ABOUT CEA
The Centre for Effective Altruism (CEA) stewards the movement of people putting effective altruism principles into practice to solve the world's most pressing problems. We’re working to build a flourishing future by applying evidence, reason, and compassion to challenges like global poverty, animal suffering, and existential risks.
Our work centers on growing and supporting a global community of people who rigorously analyze where they can do the most good – and take action on those insights. Current strategic priorities include increasing understanding of effective altruism and its principles, growing the number of people who are motivated by EA principles to take significant action to address pressing problems, and diversifying funding sources for high-impact work.
We had significant success in 2025, building momentum within CEA. Our headcount grew from 42 to 66 core staff. Program participation (e.g., events, courses, groups) grew https://forum.effectivealtruism.org/posts/NKrpEdg7wAgcoHNRG/cea-is-growing-again-25-more-people-engaged-with-our-1 by 20-25% year over year. We merged https://forum.effectivealtruism.org/posts/BLvTcMMEQGFYsh6Jw/ea-funds-and-cea-are-merging with EA Funds https://funds.effectivealtruism.org/ and are rapidly scaling up our capacity for grantmaking and associated fundraising.
In 2026, we’re maintaining ambitious momentum https://forum.effectivealtruism.org/posts/Dy4iGHbAkKAQ4t2Dw/building-sustainable-momentum-progress-report-on-cea-s-2025 while building the foundations for a step-change in the wider EA ecosystem’s growth trajectory from 2027 onwards.
ABOUT EA FUNDS AND EAIF
EAIF is part of Effective Altruism Funds (EA Funds), which is the grantmaking arm of CEA. EA Funds directs financial resources to particularly cost-effective and impactful projects across four funds: the EA Infrastructure Fund, the Long-Term Future Fund, the Animal Welfare Fund, and the Global Health and Development Fund.
It's a particularly exciting time to join EA Funds. The team's recent integration with CEA allows it to benefit from shared infrastructure and opens up significant opportunities for programmatic synergies. We've also seen the Animal Welfare Fund scale from ~$3M to $10M in a single year under full-time leadership, with tens of millions more expected, and we believe significant growth is also possible for EAIF with the right person at the helm.
The EA Infrastructure Fund https://funds.effectivealtruism.org/funds/ea-community occupies an important position in the EA funding landscape. It is one of the very few funders dedicated to EA "meta" efforts: the work that multiplies the impact of direct work on the world's most pressing problems. Its scope spans the organizations, research, and initiatives that support the EA ecosystem as a whole: funding EA groups around the world, supporting efforts to communicate EA ideas to new audiences, backing research on cause prioritization, seeding effective giving platforms that move donations to high-impact charities, and more. While EAIF is not quite alone in supporting that ecosystem, the landscape for meta-EA funding remains far thinner than for cause-specific work — and there are important areas, such as communication about EA principles, cause prioritization research, or smaller or early-stage projects, that would likely not get supported without EAIF. You will shape and lead the strategy of this fund, and in doing so, play a significant role in whether the EA ecosystem lives up to its potential.
ABOUT THE ROLE
You will be responsible for high-quality grantmaking, strategic leadership of the fund, and fundraising. You will make grants yourself – including actively sourcing high-impact opportunities – while working to grow the fund's capacity over time.
With EAIF's integration into CEA and this new leadership hire, we're looking to bring fresh strategic energy to the fund. As the fund’s leader, you'll have significant latitude to define what EAIF should focus on and how it can add the most value. The right candidate will be guided by EA principles, think rigorously about where EAIF's marginal dollar does the most good, and be willing to update that thinking over time.
We are genuinely open to your perspective on questions like:
- How should EAIF position itself relative to other funders supporting the EA ecosystem?
- What types of grants and grantees should EAIF prioritize to best support the community's potential to do good?
- How do we make EAIF a compelling product for donors, whether they're already excited about supporting EA infrastructure or just starting to see its value?
COMMUNITY BUILDING GRANTS
In addition to leading EAIF, you will also lead an updated version of CEA's Community Building Grants (CBG) program, primarily focused on its grantmaking role https://forum.effectivealtruism.org/posts/i5RED3rv2h74pw6vp/transitioning-the-community-building-grants-program. This program will continue to provide funding to professionalized local and national EA communities around the world. It is a distinct program with its own funding sources and grantmaking process, but its mission is closely aligned with EAIF's scope. We see the combination of these responsibilities as a natural fit and an opportunity to take a more integrated view of how funding supports the EA community ecosystem.
CONTRIBUTING TO EA FUNDS' BROADER STRATEGY
As a senior member of the EA Funds team, you'll also contribute to the overall strategic direction of EA Funds more broadly — sharing insights from EAIF's work, collaborating with other fund leads, and helping strengthen the platform as a whole.
These goals will be supported by other teams at CEA. CEA's Marketing and Communications team will partner with EA Funds to highlight the work of grantees, and we plan to hire fundraising staff to facilitate donations to EA Funds.
KEY RESPONSIBILITIES
GRANTMAKING
- Investigate and evaluate grant opportunities rigorously, assessing theories of change, team strength, expected impact, and other relevant factors
- Actively source high-quality applications and grantmaking opportunities, including, where appropriate, encouraging promising individuals to pursue projects EAIF could fund
- Communicate your grantmaking reasoning transparently through grant reports, feedback to applicants, and public writing
- Contribute to improvements in the grantmaking processes of EA Funds
STRATEGIC LEADERSHIP
- Develop a compelling strategy for EAIF's focus areas, grant types, and role in the funding ecosystem
- Oversee an updated version of CEA’s Community Building Grants program, ensuring it effectively funds strong EA community builders worldwide
- Represent EAIF and the Community Building Grants program (and occasionally EA Funds as a whole) within the EA community and to external stakeholders
- Contribute to EA Funds' broader strategic direction as a senior team member
FUNDRAISING
- Grow EAIF's donor base in collaboration with other CEA teams (e.g. EA Funds leadership, incoming fundraising staff, and the Marketing and Communications team)
- Build and cultivate relationships with potential donors
- Communicate EAIF's impact and strategy in ways that are honest and compelling
ECOSYSTEM DEVELOPMENT
- Develop strategic partnerships with other aligned funders and organizations
- Collaborate with grantees and groups of grantees to help them succeed and maximize their impact
- Contribute to the broader EA community's thinking on funding priorities and strategic questions
TEAM BUILDING
- Hire and manage additional staff to support grantmaking efforts as the fund grows
WHAT WE'RE LOOKING FOR
At a minimum, we want a candidate who has:
- Genuine commitment to EA principles: commitment to careful reasoning about impact, willingness to change your mind based on strong reasoning and evidence, and concern for doing the most good. We're looking for someone who leads with principles rather than fixed conclusions about which interventions or focus areas matter most.
- Familiarity with the EA community: understanding of its key organizations, debates, and dynamics, and well-reasoned views on how to best support it.
- An entrepreneurial mindset: the drive to shape a fund's strategic direction, build something ambitious, and adapt as the landscape evolves.
- Strong social and communication skills: the ability to professionally represent EAIF, EA Funds, and CEA, build networks, and navigate a wide range of conversations with grantees, donors, and community members.
In addition, it will be valuable if you have:
- Strong strategic thinking and planning abilities
- Strong written communication skills, with the ability to explain complex reasoning clearly and build trust with diverse stakeholders
- Strong people and project management skills
- Experience in grantmaking, philanthropic leadership, or related fields
- A track record of building and scaling products or programs
- Experience managing multi-million dollar budgets
- A track record of leading fundraising efforts
We recognize we may be unlikely to find someone who fits all of these criteria, and we encourage you to apply even if you aren't sure you're fully qualified.
OTHER INFORMATION
- This is a full-time, remote position. We prefer applicants who are able to work in time zones between US Pacific Time and CET.
- We have an office in Oxford, UK, that you would have access to.
- Start date: We'd ideally have you start as soon as possible, but would consider a later start for the right candidate.
- Reports to: Loic Watine, Director of EA Funds
- Compensation
- US: For this role, we offer a base salary of $203,433 and a 10% unconditional 401k contribution.
- For candidates outside the US, base salary is converted from USD to your local currency using a fixed exchange rate.
- Benefits include private health insurance, flexible work hours, a $6,000 annual professional development allowance, a $6,000 mental health support allowance, extended parental leave, ergonomic equipment, 25 days of paid vacation or country-specific time off entitlements, whichever is greater.
- This role will involve travel. There are likely 4-6 trips annually to attend team retreats and other events, including several international trips.
We are committed to fostering a culture of inclusion and encourage individuals with diverse backgrounds and experiences to apply. We especially encourage applications from self-identified women and people of colour who are excited about contributing to our mission. The Centre for Effective Altruism is an equal opportunity employer. If you need assistance or an accommodation due to a disability, or have any other questions about applying, please contact jobs@centreforeffectivealtruism.org.
CEA participates in E-Verify for US employees.
We are committed to protecting your data. See our privacy policy https://www.centreforeffectivealtruism.org/privacy for more information.
EVALUATION PLAN
We expect the interview process to include the following steps (subject to change):
- Application
- Test task 1
- Test task 2
- Initial interview
- Final interview
- 1–2 day work trial
- Reference checks
Location: Annapolis, MD
Overview:
The nursing graduate shall practice only under the direct supervision of a registered nurse who is physically present on the unit to (1) cosign medication transcription, medication administration, and nursing documentation; and (2) continually observe, assist, coordinate, evaluate, and monitor the nursing graduate. The nursing graduate shall use the initials NG after the nursing graduates name as credentials.
Transcribe medication orders per written policies and procedures once skill validation has been successfully completed.
Administer medications and controlled substances and sign controlled substances sheets
Document in the medical record with the abbreviation NG
Perform patient assessments after the initial assessment or after the first assessment of the shift performed by the registered nurse.
Perform and document routine procedures taught within the nursing graduates generic nursing program including placing nasal gastric tubes, performing urinary catheterizations, applying sterile dressings, performing blood sugar checks and obtaining specimens.
Graduate of an accredited registered nursing program.
Graduate of an accredited registered nursing program. Eligible to sit for NCLEX – A nursing graduate shall cease practice as a nursing graduate immediately if the nursing graduate fails two attempts at the NCLEX exam or has not successfully taken and passed the NCLEX exam within 120 days of application to the board of nursing.
A nursing graduate shall cease practice as a nursing graduate:
(a) No later than 120 days after the date the nursing graduate submitted an application to the Board; or
(b) Immediately if the nursing graduate fails the second NCLEX examination.
A nursing graduate may not:
(a) Work without the physical presence of and direct supervision by a registered nurse;
(b) Refer to oneself or practice as a registered nurse (RN) or licensed practical nurse (LPN);
(c) Be considered a staff person for purposes of a staffing pattern;
(d) Accept charge responsibilities; or
(e) Perform initial patient assessment or the first patient assessment of a shift, develop patient plans of care, evaluate or document patient discharge, or independently administer medications or intravenous therapy.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full time employees
Wellness Programs/Employee Assistance Programs and more
Pay Range
$29
—
$36 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Lanham, MD
Overview:
The nursing graduate shall practice only under the direct supervision of a registered nurse who is physically present on the unit to (1) cosign medication transcription, medication administration, and nursing documentation; and (2) continually observe, assist, coordinate, evaluate, and monitor the nursing graduate. The nursing graduate shall use the initials NG after the nursing graduates name as credentials.
Transcribe medication orders per written policies and procedures once skill validation has been successfully completed.
Administer medications and controlled substances and sign controlled substances sheets
Document in the medical record with the abbreviation NG
Perform patient assessments after the initial assessment or after the first assessment of the shift performed by the registered nurse.
Perform and document routine procedures taught within the nursing graduates generic nursing program including placing nasal gastric tubes, performing urinary catheterizations, applying sterile dressings, performing blood sugar checks and obtaining specimens.
Graduate of an accredited registered nursing program.
Graduate of an accredited registered nursing program. Eligible to sit for NCLEX – A nursing graduate shall cease practice as a nursing graduate immediately if the nursing graduate fails two attempts at the NCLEX exam or has not successfully taken and passed the NCLEX exam within 120 days of application to the board of nursing.
A nursing graduate shall cease practice as a nursing graduate:
(a) No later than 120 days after the date the nursing graduate submitted an application to the Board; or
(b) Immediately if the nursing graduate fails the second NCLEX examination.
A nursing graduate may not:
(a) Work without the physical presence of and direct supervision by a registered nurse;
(b) Refer to oneself or practice as a registered nurse (RN) or licensed practical nurse (LPN);
(c) Be considered a staff person for purposes of a staffing pattern;
(d) Accept charge responsibilities; or
(e) Perform initial patient assessment or the first patient assessment of a shift, develop patient plans of care, evaluate or document patient discharge, or independently administer medications or intravenous therapy.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full time employees
Wellness Programs/Employee Assistance Programs and more
Pay Range
$29
—
$36 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
Overview:
The nursing graduate shall practice only under the direct supervision of a registered nurse who is physically present on the unit to (1) cosign medication transcription, medication administration, and nursing documentation; and (2) continually observe, assist, coordinate, evaluate, and monitor the nursing graduate. The nursing graduate shall use the initials NG after the nursing graduates name as credentials.
Transcribe medication orders per written policies and procedures once skill validation has been successfully completed.
Administer medications and controlled substances and sign controlled substances sheets
Document in the medical record with the abbreviation NG
Perform patient assessments after the initial assessment or after the first assessment of the shift performed by the registered nurse.
Perform and document routine procedures taught within the nursing graduates generic nursing program including placing nasal gastric tubes, performing urinary catheterizations, applying sterile dressings, performing blood sugar checks and obtaining specimens.
Graduate of an accredited registered nursing program.
Graduate of an accredited registered nursing program. Eligible to sit for NCLEX – A nursing graduate shall cease practice as a nursing graduate immediately if the nursing graduate fails two attempts at the NCLEX exam or has not successfully taken and passed the NCLEX exam within 120 days of application to the board of nursing.
A nursing graduate shall cease practice as a nursing graduate:
(a) No later than 120 days after the date the nursing graduate submitted an application to the Board; or
(b) Immediately if the nursing graduate fails the second NCLEX examination.
A nursing graduate may not:
(a) Work without the physical presence of and direct supervision by a registered nurse;
(b) Refer to oneself or practice as a registered nurse (RN) or licensed practical nurse (LPN);
(c) Be considered a staff person for purposes of a staffing pattern;
(d) Accept charge responsibilities; or
(e) Perform initial patient assessment or the first patient assessment of a shift, develop patient plans of care, evaluate or document patient discharge, or independently administer medications or intravenous therapy.
Luminis Health Benefits Overview:
Medical, Dental, and Vision Insurance.
Retirement Plan w/employer contribution.
Paid Time Off.
Employee Tuition Assistance Benefits.
Employee Referral Bonus Program
Employer Paid Holidays, Disability, and Life/AD&D for full time employees
Wellness Programs/Employee Assistance Programs and more
Pay Range
$29
—
$36 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Mississauga, Ontario
Workplace: hybrid
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
About the role:
You will join a high-impact team transforming healthcare through technology. Our platform
connects fragmented clinical systems to enable real-time care coordination across
thousands of healthcare facilities, serving millions of users. You will design and build
scalable platform services, leveraging modern AI-augmented engineering practices to
accelerate delivery, improve reliability, and enhance clinical and operational outcomes
What your day-to-day will look like:
• Build robust platform services supporting clinical operations
• Partner with product and clinical teams to understand and solve real workflow
challenges
• Drive architectural decisions for business platform services
• Own the reliability and performance of critical healthcare solutions
• Mentor team members on modern engineering practices
What qualifications we’re looking for:
Required Technical Experience
•Strong track record building and shipping production software in modern languages
(Java, Python, or similar)
• Deep understanding of cloud-native architecture and distributed systems design
patterns
• Expertise in design, optimization, and scaling for relational (SQL) database
systems, bonus points for NoSQL database systems
• Experience designing and implementing RESTful APIs and microservices
• Proficiency with test-driven development, automated testing, and maintaining high
code quality
• Hands-on experience with modern frontend frameworks, primarily React
• Working knowledge of CI/CD pipelines and infrastructure-as-code practices
• Experience with production observability, monitoring, and performance
optimization tools
Modern Engineering Practices
• Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude
Code) as part of your workflow
• Experience applying AI tools throughout the development lifecycle from
requirements analysis, documentation to incident response
• Strong code review skills demonstrated through giving and receiving constructive
feedback
• Experience with Git workflows and collaborative development practices
• Ability to balance feature delivery with system reliability and technical excellence
• Comfortable with on-call responsibilities and incident response
What Would Make You Stand Out
• Experience building and scaling SaaS platforms
• Track record of mentoring engineers or leading technical initiatives
• Background with Spring Boot and Java ecosystem
• Experience with Azure cloud services and Kubernetes (AKS)
• Experience in healthcare technology or regulated industries
• Understanding of HIPAA compliance and handling sensitive data
Our Stack
• Front-End: React, Micro-Frontends, Material-UI
• Backend: Java, Spring Boot
• Data: PostgreSQL, MSSQL, Redis
• CI/CD: GitHub Actions, Jenkins
• Infrastructure: Azure, AKS, Terraform
• AI Tooling: Claude Code, Copilo
#LI-AJ1
#LI-Hybrid
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
💸 Competitive Salary in USD | 🌍 100% Remote | 📈 Performance Incentives | 🤝 Customer Facing Leadership Role
Veta Virtual is hiring a
Customer Retention Supervisor
for one of our high growth clients in the fintech and cryptocurrency industry. This is a hands-on leadership role. You will lead a team of retention specialists, and you will also pick up the phone yourself. You will coach your team, build the playbook, and bring inactive customers back to a leading cryptocurrency kiosk platform.
🔑
Your Role
:
As a
Customer Retention Supervisor
, you will lead the retention team and drive repeat transactions, customer reactivation, and revenue growth. You will join calls yourself, so you lead by example. Your success will be measured by your team’s results and by real, trackable revenue recovered. Your day to day will involve:
Leading, coaching, and managing Customer Retention Specialists, with clear goals and accountability for results.
Making outbound calls yourself to encourage repeat transactions and reactivate inactive customers.
Building and updating SOPs, calling workflows, scripts, and training materials.
Managing daily outreach, agent schedules, and campaign assignments.
Running retention campaigns, including promotions, discount incentives, and abandoned transaction follow-ups.
Tracking team KPIs, such as calls, conversion rates, repeat transactions, reactivation rates, and revenue.
Holding regular call reviews and coaching sessions to help every agent improve.
Studying customer activity and campaign results to find new retention opportunities.
Keeping accurate CRM records, agent scorecards, and regular performance reports.
Handling escalated customer concerns and working with Marketing, Support, Sales, Operations, and Compliance.
Supporting the hiring, onboarding, and training of new team members.
✅
What You’ll Need
:
At least 3 years of supervisory or leadership experience in customer retention, outbound sales, or contact center operations.
Proven success in customer conversion, retention, and reactivation, while leading a performance-driven team.
Experience building SOPs, call scripts, and training materials.
Strong coaching, objection-handling, and communication skills.
Strong analytical skills, with the ability to turn performance data into clear action plans.
Ability to balance hands-on customer work with team management in a fast-paced, entrepreneurial environment.
Proficiency in Microsoft Office, especially Excel, and experience with CRM and outbound calling platforms.
Comfort using AI tools to support research, scripting, and daily productivity is a strong plus.
Bonus: experience in fintech, financial services, cryptocurrency, or a regulated environment.
Bonus: basic knowledge of cryptocurrency and blockchain, and genuine passion for fintech.
💼
What We Offer
:
💸 Competitive salary in USD, paid consistently every month, no matter where you are.
📈 Performance based incentives, so your results and your team’s results are recognized and rewarded directly.
🌴 10 paid vacation days per year plus all U.S. federal holidays.
💻 100% remote, work from anywhere in LATAM or Europe with a professional home setup.
🚀 A fast paced, high growth environment at the forefront of the global fintech and cryptocurrency industry, where your leadership directly drives company revenue.
🤝 A collaborative, high trust culture through Veta Virtual and our client, where your growth is taken seriously from day one.
Ready to Apply?
If you are ready to lead a team, pick up the phone, and build a retention engine that wins customers back, apply now and launch your next chapter with Veta Virtual.
Once you apply, you will be invited to complete two short two minute video questions as part of our screening process. It is your first opportunity to show us your leadership style, your energy, and what makes you the right person for this role. We can’t wait to meet you!
Location: Remote - Sydney, Australia
Workplace: Remote
ABOUT US:
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: .
ABOUT YOU:
You are excited to join a growing team focused on demonstrating ownership of our clients’ experience from onboarding through renewal and expansion. You will work closely with members of the Customer Success team, Sales team, and other internal Constructor teams to support and grow your book of business. You are an advocate for your customer and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization. You demonstrate a high degree of accountability and ownership.
RESPONSIBILITIES:
- You are the strategic lead for the clients in your book of business.
- You will build strong relationships with your clients in order to understand their business goals, business needs, the priorities of these goals and needs, and how Constructor maps to these goals and needs.
- You will manage complex, enterprise renewal and upsell cycles from start to finish – effectively demonstrating the product and the business and economic benefits to each stakeholder (from business champion to the C-Suite level).
- You will uncover and manage risk within your book of business in a timely and effective manner.
- You will grow to be well versed on your clients’ business needs and the Constructor product in order to educate clients on potential new use cases, features and integrations that create added value and uncover potential upsell opportunities.
- You will regularly update internal systems and attend internal meetings in order to document and communicate customer status, needs, risk, renewal next steps, and upsell next steps.
REQUIREMENTS
- 3+ years of Account Management experience within a SaaS company (ecommerce focus strongly preferred).
- Proven success managing enterprise renewal and expansion cycles.
- Track record of meeting or exceeding retention and growth targets.
- Executive presence and ability to influence VP+ and C-level stakeholders.
- Strong understanding of ecommerce KPIs (conversion rate, AOV, revenue, profit, merchandising metrics).
- Ability to analyze and present data related to ecommerce performance, A/B testing, and conversion optimization.
- Exceptional organizational skills and ability to manage multiple complex accounts simultaneously.
- Experience leading cross-functional initiatives without direct authority.
A plus if you have:
- Experience in Search & Browse technologies, Digital Analytics, or Digital Performance Management platforms.
- Deep analytical fluency in ecommerce experimentation and performance data.
- Previous experience working with Constructor or Constructor customers
BENEFITS
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR
At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Washington, DC
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box is looking for a Customer Success Manager to join our Public Sector team. In this role, you’ll be the trusted advisor and strategic partner for Federal, State and Local agencies as they adopt and expand their use of Box. This is not a passive account management role. You’ll be at the forefront of helping public sector organizations reimagine how they manage content, automate workflows, and unlock the power of AI — all within the compliance and security frameworks that government and education customers require.
You won’t just advise on AI — you’ll roll up your sleeves and help customers become AI-native enterprises. That means partnering with agency leaders and frontline staff alike to identify high-impact use cases, design AI-powered workflows, and build toward measurable outcomes. You’ve shipped real results, not just demos, and you know how to guide an organization from AI curiosity to AI transformation.
You’ll guide customers from onboarding through deep, measurable adoption, ensuring they realize the full value of the Box platform at every stage of their journey. You’ll work cross-functionally with Sales, Product, and Engineering, and you’ll serve as the voice of the public sector customer inside Box.
If you’re energized by complex, mission-driven environments, passionate about AI’s potential to transform public services, and skilled at building relationships across all levels of an organization — from IT administrators to agency leadership — this role is for you.
WHAT YOU'LL DO
Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization
Partner with customers to map and redesign critical workflows
Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions
Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement
Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities
Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action
Partner cross-functionally with Sales, Product, Engineering and Professional Services to:
Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact
2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS
Experience working with enterprise customers and engaging with senior stakeholders and executives
Demonstrated ability to translate customer needs into practical solutions and business outcomes
Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level
Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code
Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively
Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion
Box lives its values, with community and in-person collaboration being a core part of our culture.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
United States Pay Range
$78,000
—
$97,500 USD
Location: New York, NY, United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
WHY BOX NEEDS YOU
Box is looking for a Customer Success Manager to join our Public Sector team. In this role, you’ll be the trusted advisor and strategic partner for Federal, State and Local agencies as they adopt and expand their use of Box. This is not a passive account management role. You’ll be at the forefront of helping public sector organizations reimagine how they manage content, automate workflows, and unlock the power of AI — all within the compliance and security frameworks that government and education customers require.
You won’t just advise on AI — you’ll roll up your sleeves and help customers become AI-native enterprises. That means partnering with agency leaders and frontline staff alike to identify high-impact use cases, design AI-powered workflows, and build toward measurable outcomes. You’ve shipped real results, not just demos, and you know how to guide an organization from AI curiosity to AI transformation.
You’ll guide customers from onboarding through deep, measurable adoption, ensuring they realize the full value of the Box platform at every stage of their journey. You’ll work cross-functionally with Sales, Product, and Engineering, and you’ll serve as the voice of the public sector customer inside Box.
If you’re energized by complex, mission-driven environments, passionate about AI’s potential to transform public services, and skilled at building relationships across all levels of an organization — from IT administrators to agency leadership — this role is for you.
WHAT YOU'LL DO
Own the post-sales relationship for a portfolio of enterprise customers, with a focus on driving measurable business outcomes and long-term value realization
Partner with customers to map and redesign critical workflows
Translate customer goals into a clear value hypothesis, success metrics and practical AI solutions
Lead change management efforts to drive adoption of new workflows and behaviors, including stakeholder alignment, enablement and executive engagement
Conduct strategic adoption business reviews that focus on outcomes, ROI and future opportunities
Proactively identify risks and opportunities within accounts, using both qualitative insight and data to guide action
Partner cross-functionally with Sales, Product, Engineering and Professional Services to:
Serve as the voice of the customer, bringing structured insights on workflows, pain points and AI opportunities back to internal team
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
You approach your work with a growth mindset and actively look for ways to leverage AI to drive smarter decisions, unlock new use cases, and increase your impact
2+ years of experience in Customer Success, Account Management, Solutions Consulting, or a related customer-facing role in SaaS
Experience working with enterprise customers and engaging with senior stakeholders and executives
Demonstrated ability to translate customer needs into practical solutions and business outcomes
Comfort navigating both technical and business conversations, including discussing integrations, systems, and data flows at a high level
Solid hands-on experience with modern AI platforms and tools, with enough technical depth to understand, evaluate, and challenge solutions without needing to write production code
Strong communication and storytelling skills, with the ability to articulate value clearly and persuasively
Proactive, self-directed, team player who brings fresh ideas for user adoption, churn mitigation and expansion
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
New York City Pay Range
$86,500
—
$108,000 USD
Location: US - United States
Scopely is looking for a
Live Ops Manager
to join our
MARVEL Strike Force
team in the US and Canada on a remote basis or Mexico City on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
MARVEL Strike Force
is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe.
What You Will Do
You will be the operational bridge between Live Ops strategy and high-quality in-game execution. You will gather requirements from the events and monetization teams, translate them into executable plans and configurable designs, and manage work across our Live Ops implementation partner. The role is accountable not only for accurate configuration, but also for ensuring that offers, events, milestones, and rewards remain complementary to the broader strategy and value proposition.
Translate Strategy into Execution:
Turn high-level designs for offers, events, milestones, rewards, and other Live Ops components into clear Jira tickets, configuration specifications, acceptance criteria, and implementation plans
Manage the Implementation Partner:
Prioritize, delegate, and track work across our Live Ops implementation partner, ensuring that owners, dependencies, timing, and escalation paths are clear
Own Execution Readiness:
Maintain a reliable view of upcoming launches, confirm that requirements and assets are complete, and drive issues to resolution before they create player-facing or business risk
Provide Strategic and Value Quality Assurance:
Review configured content for technical accuracy, player value, internal consistency, and alignment with the intended engagement and monetization strategy
Coordinate Across Live Ops:
Gather direction from events and monetization product managers, resolve conflicts across overlapping workstreams, and ensure that individual components reinforce the overall monthly plan
Improve Operating Systems:
Create and refine templates, checklists, documentation, and repeatable workflows that increase implementation speed, reduce errors, and make execution easier to scale
Use Data to Inform Delivery:
Use performance data and player segmentation to understand the intent behind requirements, validate implementation choices, and support post-launch reviews
Accelerate Through Artificial Intelligence:
Use artificial intelligence tools, including Codex and ChatGPT, to develop requirements, analyze data, create documentation, identify inconsistencies, and improve execution quality
What We're Looking For
3+ years experience in live operations, product operations, production, product management, or a comparable execution-focused role in mobile or free-to-play games
A high-ownership, hardworking operating style and a strong desire to grow a career in mobile game product management
Exceptional organization, follow-through, and attention to detail across multiple concurrent deadlines and workstreams
Experience translating ambiguous or high-level direction into precise tickets, requirements, and acceptance criteria; familiarity with Jira is strongly preferred
The judgment to evaluate both configuration accuracy and whether an implementation supports the intended player and business outcomes
Comfort managing external partners or distributed implementation teams through clear delegation, prioritization, feedback, and escalation
Strong analytical skills and comfort using data to inform events and monetization requirements; Structured Query Language (SQL) proficiency is preferred
Demonstrated comfort using artificial intelligence tools to accelerate analysis, documentation, quality assurance, and workflow improvement
Clear written and verbal communication with product, economy, analytics, production, and implementation partners
Bonus Points
Hands-on experience with SQL, BigQuery, Looker, or comparable analytics tools
Experience designing milestone systems, event rewards, or progression-based monetization in a role-playing game or Hero Collector
A deep understanding of the Marvel intellectual property and its player community
Please ensure that the résumé/CV you attach is written in English.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$91,300
—
$140,000 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities
УдалённоUnited States; Experience working with distributed or global teams, or a demonstrated ability to collaborate across locations and time zones
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
США; is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities
United States, Los Angeles, CA
ГибридseniorNew York, NY (HQ); San Francisco, CA; Remote (US); Relocation expense coverage to NYC or SF (if needed)
География найма не уточнена
УдалённоheadWe prefer applicants who are able to work in time zones between US Pacific Time and CET
География найма не уточнена
ГибридseniorMississauga, Ontario
География найма не уточнена
География найма не уточнена
ГибридMississauga, Ontario
УдалённоМожно работать из любой страны
УдалённоRemote - Sydney, Australia
США; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
New York, NY, United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
US - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below