Location: Berlin Office; London Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Lead Forward Deployed Engineer.
If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here.
What You'll Do as Lead Forward Deployed Engineer
- Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
- Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
- You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
- Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
- Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.
- You actively coach and mentor junior Forward Deployed Engineers, supporting their development and success.
About You
- You bring 6+ years of engineering or technical deployment experience that includes customer-facing work.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
- You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
- You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
- You are open to a hybrid work model and can work from our Berlin or London office at least three days per week.
Ideal Qualifications (but not required)
- You have 6+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Berlin Office; London Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Forward Deployed Engineer.
If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here.
What You'll Do as Senior Forward Deployed Engineer
- Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
- Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
- You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
- Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
- Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.
About You
- You bring 4-6 years of engineering or technical deployment experience that includes customer-facing work.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
- You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
- You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
- You are open to a hybrid work model and can work from our Berlin or London office at least three days per week.
Ideal Qualifications (but not required)
- You have 4-6 years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com http://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: Berlin Office; London Office
Workplace: Hybrid
About The Role
Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Senior Forward Deployed Engineer.
If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with Python, SQL, REST APIs, you'll thrive here.
What You'll Do as Forward Deployed Engineer
- Lead complex AI-driven Taktile deployments in production. You own technical delivery across multiple deployments, from scoping high-impact Agentic AI use cases to stable production.
- Apply your technical expertise, problem-solving skills and creativity to help organizations address real-world challenges. Your day could include designing solution architectures, developing decision logic and deploying production-grade Generative AI agents, or aligning with key customer stakeholders - all while ensuring an outstanding experience and rapid time to value for Taktile’s customers.
- You effectively scope work, sequence delivery, and proactively remove blockers, while making thoughtful trade-offs between scope, speed, and quality to ensure successful and timely project delivery.
- Partner with Taktile’s product management team to turn your understanding of customer needs into actionable product insights, directly influencing the evolution of Taktile’s product roadmap.
- Develop reusable resources, best practices, and tools to share your expertise and help scale the forward deployed engineering function across the organization.
About You
- You bring 2+ years of engineering or technical deployment experience that includes customer-facing work.
- You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.
- You write and review production-grade Python and SQL, and have strong command of REST API design and integrations.
- You excel at breaking down complex problems and making quick, well-informed decisions even under pressure.
- You build strong relationships with both technical and business stakeholders at all levels, driven by curiosity and a customer-centric mindset that helps you understand their needs and solve their challenges.
- You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to understand customers' businesses.
- You are open to a hybrid work model and can work from our Berlin or London office at least three days per week.
Ideal Qualifications (but not required)
- You have 1+ years of experience as a Forward Deployed Engineer, Solution Engineer, Implementation Specialist or an equivalent position within a B2B SaaS company.
- You have experience in building AI applications within financial services
- You have experience in applying and optimizing statistical and machine learning models to solve business problems.
- You have experience with at least one of the major cloud platforms (AWS, Azure, GCP).
What We Offer
- Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.
- Make an impact and meaningfully shape an early-stage company.
- Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.
- Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.
- Receive a top-of-market equity and cash compensation package.
- Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.
- Use the equipment of your choice including meaningful home office set-up.
Our Stance
- We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.
- We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
About Us
Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com https://taktile.com.
About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.
Your Privacy. Taktile ("we" or "us") is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.
Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).
Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates' data becomes part of their employment records.
Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.
Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.
International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy https://taktile.com/legal/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com.
Location: West Coast
Workplace: Remote
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We’re looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the West Coast region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world’s fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability. You will be backed by a team of exceptional people on the ground in the South Island and at Halter’s Auckland HQ, to ensure this is the best job you’ll ever have.
Location - This role is to be based anywhere in the West Coast region. Frequent travel is required as part of the position.
WHAT YOUR DAY COULD LOOK LIKE
- Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter’s existing revenue in the region.
- Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it’s having on their farming business.
- Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.
- Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.
- Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.
- Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.
- Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.
- Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.
- Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.
- Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer’s perspective on everything reproduction, pasture and agronomy.
- Contribute to a positive team environment, supporting others to succeed and role modelling Halter’s Operating Principles.
WE’RE BACKING POTENTIAL OVER POLISH. THESE ARE THE TRAITS THAT MATTER MOST
- A great human first
- You bring integrity, humility, and care. You do what you say you’ll do. You show up for your farmers and your teammates.
- Lifelong learner mindset
- You’re genuinely curious. You ask questions, seek feedback, and are excited to keep leveling up alongside a world‑class team.
- Hunger and grit
- You love chasing ambitious goals, solving hard problems, and sticking with it when things get tough.
- Positive energy and team spirit
- You lift the people around you, not drain them. You enjoy collaborating, sharing ideas, and celebrating others’ wins as much as your own.
- Comfort in a fast‑moving environment
- You’re at your best when things are dynamic. You can work autonomously, manage your time well, and stay focused on what matters most.
EXPERIENCE THAT HELPS YOU HIT THE GROUND RUNNING
- A background in relationship management, account management, sales, or working closely with customers.
- Experience in dairy or the wider ag sector is a bonus, but not a deal breaker if you bring strong learning agility and a genuine passion for helping farmers succeed.
- A foundation of business acumen and a willingness to deepen it on the job.
- If you’re excited by the idea of working with an exceptional South Island team, spending time on farm with great people, and helping farmers become leaders in productivity and sustainability, we’d love to hear from you.
WHO WE’RE LOOKING FOR
- 3-5 years of experience in relationship management/account management roles.
- Experience in dairy farming or within the agriculture sector with a deep passion for helping farmers succeed.
- Strong business acumen.
- Positive attitude and collaborative team player who excels at overcoming challenges.
- The ability to thrive in a dynamic, fast-paced working environment with a high degree of autonomy.
- A hunger for success and personal growth, and an eagerness to evolve alongside a world-class team.
OUR BENEFITS
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We're looking for an experienced growth engineering leader to build and lead our Growth Engineering team as founding members of our growth initiative. This key leadership role requires deep expertise in driving user acquisition, engagement, and retention through data-driven strategies and technical implementations. Having led growth engineering teams before, you'll be responsible for identifying and executing on growth opportunities across our product surface area, developing experimentation frameworks, and scaling our impact through technical solutions.
Key responsibilities
Build and lead a high-performing team of growth engineers focused on user acquisition, activation, and retention
Define and execute the technical strategy for growth initiatives, including A/B testing frameworks and measurement systems
Create clarity and direction for the team in a fast-moving, ambiguous environment
Collaborate cross-functionally with product, marketing, and data science teams to identify and prioritize growth opportunities
Take an inclusive, equitable approach to hiring and coaching technical talent
Drive the development of scalable systems for experimentation, personalization, and optimization
Minimum qualifications
Strong technical background in full-stack development with proven success building and shipping growth initiatives
Track record of leading teams in growth experimentation, A/B testing, and data-driven product optimization
Experience recruiting, scaling, and retaining engineering talent in a high-growth environment
Excellent leadership and communication skills, with ability to work effectively across functions
Demonstrated success in building a culture of belonging and engineering excellence
Preferred qualifications
5+ years of experience as an product minded engineering manager, with at least 2 years leading growth engineering teams
Experience applying machine learning and AI technologies to growth challenges
Demonstrated success implementing product-led growth strategies and viral loops at scale
Expertise in modern web development stacks and experimentation frameworks
Experience with user segmentation and cohort analysis tools
Startup experience, particularly in scaling products from zero to one
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We're hiring a Product Manager to own the WorkOS Dashboard and help developers get more value from our products. You'll work on the experience of getting started, building an integration, adopting additional capabilities, and expanding usage as a customer's needs grow.
This is a product role with a clear growth mandate. You'll build features and improve workflows that help developers succeed, using customer research and product data to understand where people find value and where they get stuck. You'll own the connection between a better developer experience and outcomes such as activation, adoption, expansion, and retention.
You'll partner closely with engineering and design to shape the Dashboard roadmap and ship improvements. You'll also work across Product, Marketing, Sales, Data, and Finance to connect what developers experience in the product with how WorkOS grows.
WHAT YOU'LL DO
- Own the Dashboard product roadmap, with accountability for the developer experience and the growth outcomes it supports.
- Talk to developers and observe how they use the Dashboard alongside APIs, documentation, and the rest of their workflow.
- Build features that help developers get started, complete integrations, discover relevant capabilities, and expand their use of WorkOS.
- Improve onboarding and reduce the time it takes a new developer to get value from the product.
- Identify friction across the customer journey and prioritize opportunities using customer research, product analytics, and business impact.
- Define and track measures of activation, adoption, monetization, expansion, and retention. Use experiments to evaluate changes and decide what to build next.
- Partner with engineering and design to ship clear, useful experiences for technical users.
- Work with Marketing and Sales on product discovery, product-qualified leads, and the path from self-serve adoption to enterprise use.
- Communicate product strategy, priorities, and results clearly across the company.
WHAT WE'RE LOOKING FOR
- 5+ years of product management experience with ownership of meaningful business outcomes.
- Experience building developer tools, API products, infrastructure products, or technical B2B SaaS. You understand developers and how they use dashboards to work with a technical product.
- A track record of shipping features that improve onboarding, activation, adoption, monetization, expansion, or retention.
- Experience with product-led growth and a clear understanding of how product improvements lead to customer and business outcomes.
- Strong product instincts backed by customer research and data, including experience designing and evaluating experiments.
- Experience with API or usage-based pricing models and how they shape the customer experience.
- The ability to make decisions with incomplete information and move quickly with engineering and design.
- Strong cross-functional collaboration across Product, Engineering, Design, Marketing, Sales, Data, and Finance.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re hiring a People Business Partner to support our team during a critical phase of growth. This is a highly strategic, high-impact role for someone who has partnered closely with leadership teams and helped organizations scale with intention.
You will be deeply embedded with managers, bringing clarity and rigor to how teams are structured, how leaders operate, and how talent is developed across the organization. You’ll help shape team effectiveness, identify critical talent gaps, drive talent and performance strategies that enable high-performing teams, and build the people practices and change management approaches that allow us to scale with both speed and discipline.
This role requires strong business judgment and the ability to operate with deep context. You’ll partner closely with leaders to navigate complex organizational decisions, anticipate challenges before they surface, and bring a clear point of view on what great looks like at every level of the organization.
RESPONSIBILITIES
Strategic partnership to leadership
- Serve as the trusted people partner to leadership, maintaining deep business context and translating it into people priorities by proactively surfacing systemic issues, risks, and opportunities before they become urgent.
- Bring data-driven insights to advise management on org design, succession planning, performance, retention, and engagement.
- Build management capacity across the org, equipping leaders with the skills and frameworks to hire well, set clear expectations, give direct feedback, and develop their teams.
- Partner with leadership, Talent, and Finance on headcount planning and tracking. Support annual planning and ongoing adjustments to hiring plans as business priorities and team needs evolve.
- Support change management efforts across teams, ensuring leaders and cross functional teams can successfully navigate growth, evolving strategy and changing org structure.
Performance and talent management
- Drive a high-performance culture, supporting clear expectation setting, rapid ramping, ongoing accountability, regular performance reviews, and rigorous performance management.
- Navigate high-stakes people matters (investigations, performance exits, organizational change), balancing compliance and risk management with compassion and a human approach.
- Advise on role architecture, career pathing, and promotion readiness within the org, proactively identifying top talent and flight risks to inform retention and development strategies.
- Collaborate with Compensation on salary benchmarking, equity strategy, and offer approvals to keep hiring competitive and internally equitable.
- Partner closely with People Operations on employee lifecycle execution. Develop best practices and strong documentation practices for role changes, promotions, leaves, and terminations.
- Collaborate with Workplace Experience to ensure teams have what they need across our offices, from team onsites and offsites to day-to-day environment asks.
REQUIREMENTS
- 6+ years of progressive People Business partner experience, partnering with all levels of management, from VP+ leaders to frontline and first-time managers, across a range of functions.
- Experience supporting 400+ employee organizations through rapid growth, with deep expertise in org design, performance management, talent strategy, and leadership development.
- Strong business acumen, with the ability to understand priorities and trade-offs and quickly build credibility and deep context with the functions you support.
- Proven ability to navigate complex, high-stakes people decisions with speed and sound judgment, grounded in risk awareness.
- Highly analytical and first-principles thinker who uses data to diagnose root causes and builds simple, scalable processes over heavyweight systems.
- Thrives in high-growth environments defined by ownership, pace, and ambiguity. High-ownership mindset with a bias toward execution and building repeatable systems.
- Extremely clear written and verbal communication skills, balancing nuance with directness to build trust and align stakeholders.
- Able to work in-person 3+ days per week in San Francisco.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
WHOOP is seeking a Governance, Risk, and Compliance Analyst II, to lead the day-to-day operation and support the ongoing risk management program at GRC in a fast-paced, high-growth environment. This role is responsible for operations of GRC initiatives - including but not limited to structured cybersecurity and AI risk assessments, exceptions management,
SDLC reviews and security compliance process ownership. The role will partner closely with Legal, Security, Product, and other teams to advance compliance objectives, reduce enterprise risk, and strengthen operational resilience.
The ideal candidate combines strong analytical thinking, critical risk mind-set, familiarity with AI governance and has the ability to communicate complex risk scenarios clearly to both technical and non-technical stakeholders.
RESPONSIBILITIES:
- Lead governance, risk assessment, and compliance activities specific to AI/ML systems,
LLM integrations, AI agents, and retrieval-augmented workflows
- Partner with the Senior Security Engineer, AI/ML to integrate risk assessment findings into
GRC frameworks and translate technical risk into governance requirements
- Develop, maintain, and refine AI risk and compliance controls aligned with relevant
frameworks, including ISO/IEC 42001, NIST Cybersecurity Framework, NIST AI Risk
Management Framework, EU AI Act, GDPR, and other applicable standard
- Execute risk assessments for new AI vendors, LLM platforms, AI APIs, and enterprise AI
tools, including third-party risk scoring, control mapping, and remediation tracking
- Manage the vendor risk assessment lifecycle for AI/ML related suppliers, ensuring
documented controls, evidence collection, and follow-up on remediation items
- Support audit activities, capturing evidence and coordinating cross-functional
stakeholders for internal and external compliance reviews involving AI systems
- Develop and maintain AI-specific GRC policies, standards, and procedures that map to AI
risk domains, explainability requirements, and compliance obligations
- Facilitate AI risk and compliance reporting to leadership, including risk dashboards, trend
analysis, control effectiveness measurements, and key metrics
- Monitor emerging AI governance requirements, guidance, and best practices, translating
them into GRC program updates and compliance recommendations
- Support security incident documentation and post-incident analysis for AI system events,
coordinating with Legal and Security teams to ensure appropriate governance response
QUALIFICATIONS:
- 6+ years of experience in Governance, Risk & Compliance, including risk assessment,
policy development, audit coordination, and third-party risk management
- Demonstrated experience performing governance or risk assessments for AI/ML systems,
including LLM integrations, model pipelines, AI agents, or data-driven algorithmic systems
- Experience translating AI-specific risks (i.e., data poisoning, prompt injection, model
misuse, data leakage, explainability gaps) into documented control requirements and
governance standards
- Hands-on experience conducting third-party risk assessments for AI vendors, LLM
platforms, AI APIs, or machine learning service providers
- Experience mapping AI-related risks and controls to frameworks such as ISO/IEC 42001,
NIST CSF, NIST AI RMF, ISO/IEC 42001, GDPR, PCI DSS, or similar standards
- Strong understanding of data governance concepts relevant to AI systems, including
training data lineage, data retention, model output handling, and human oversight
requirements
- Experience supporting regulatory readiness or compliance efforts related to AI systems
- Proven ability to collaborate with engineering and security teams to validate control
implementation and remediation
- Bachelor’s degree in Information Security, Computer Science, Business Risk, Compliance,
or a related field
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $100,000 - $140,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
Customer Solutions Architect
About the role
The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time.
This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops.
Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities.
Location:
Austin, TX (hybrid). This is a full-time position, and candidates must be located in greater Austin area and able to work in the office two days a week (Tuesday and Thursday).
What you'll do
Product Adoption and Customer Value Realization
Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts
Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success
Educate customers on new products and features as they launch, and on existing capabilities they may not be using
Deliver enablement sessions, workshops, and best-practice guidance
Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions
Expansion and Growth
Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account
Translate customer initiatives into scalable data workloads and technical solutions
Partner with account teams to drive incremental ARR through expansion plays.
Replicate successful use cases across the organization to accelerate growth
Provide strategic input on the customer lifecycle and renewals process
Technical Strategy and Architecture
Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations
Guide customers on best practices for data pipelines, transformation, automation, and platform adoption
Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases
Stakeholder Engagement and Account Planning
Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies
Run regular technical cadence calls, business reviews, and roadmap sessions
Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases
Align customer technical strategy with business objectives and commercial plans
Internal and Partner Collaboration
Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy
Advocate for customer needs internally, influencing the product roadmap and priorities
Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value
Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop
Thought Leadership
Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources
Work closely with Regional and Product Marketing teams to support field and industry events
Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance.
What you bring
2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer
Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion
Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency
Ability to translate business objectives into technical solutions and measurable outcomes
Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences
A proactive, self-sufficient, and highly organized approach to managing multiple accounts
Comfort operating strategically while also engaging in deep technical discussions
Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations
A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs
Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed
What Will Make You Stand Out
Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus
SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG
Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP)
Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure
Experience with workload-based or consumption-based sales models
Familiarity with enterprise architecture frameworks and design patterns
Experience working with system integrators or technology partners
Technologies You’ll Use
Databases: SAP HANA, Oracle, SQL Server, Postgres
Data platforms: Snowflake, Databricks, BigQuery, Redshift
Products: Fivetran, dbt platform
Languages: SQL, Python, bash or PowerShell
Networking: SSH tunneling, VPNs, PrivateLink
Modern data stack tools and ecosystem technologies
Hiring Process
Interview with Talent Acquisition Partner
Interview with Hiring Manager
Technical Interview
Team Interview
Final Interview: Mock Demo
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$155,000
—
$175,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit’s Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality.
This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization.
Responsibilities:
Design the Future of Ads Identity:
Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy.
Advance Lift Methodologies & Experimentation:
Own the statistical rigor behind Reddit’s Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers.
Maximize Signal for Predictive Performance:
Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS.
Define Ground Truth & Evaluation Frameworks:
Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph.
Lead Through Cross-Functional and Technical Influence:
Collaborate deeply with engineering, product, and sales to align on strategic goals, translate insights into action, and drive execution. Set a high technical bar by mentoring others and championing best practices across modeling, experimentation, and measurement.
Qualifications:
Required:
Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research
For M.S. holders: 10+ years of industry experience in applied science or data science roles
For Ph.D. holders: 6+ years of industry experience in applied science or data science roles
Deep understanding of the ads ecosystem
Demonstrated expertise in at least one of the following areas:
Measurement & Experimentation at Scale (with focus on lift and attribution)
Identity Graph Creation & Resolution Methodology and Infrastructure
Predictive Modeling with Signal Loss
Advanced proficiency in statistical programming (Python or R) and SQL.
Experience with machine learning or optimization techniques
Strong understanding of experimental design, causal inference, or A/B testing methodologies
Exceptional problem-solving and communication skills, with a track record of influencing product and engineering partners
Experience working in fast-paced, ambiguous environments with cross-functional teams
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,900 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
About Hyperskill
An international EdTech company with a mission to boost global progress by empowering everyone with the skills of tomorrow. We offer computer science learning products across two formats — self-study and instructor-led bootcamps — serving learners internationally.
The Role
We're looking for a Business Lead — an entrepreneurial owner who will take full responsibility for the company: find and scale a working growth model, own the P&L, drive the product, and lead the team. You will own the business end-to-end: revenue, product, team, financial results, and run the company autonomously within the agreed strategy and budget.
What you'll do
Find and scale a working growth model. Test hypotheses across channels, monetization, and product; identify what drives revenue and scale it.
Own P&L and maintain self-sustainability. Revenue, costs, margin, unit economics.
Set and achieve growth targets. Revenue, acquisition and retention of paying learners.
Drive product and priorities. Roadmap, key bets, monetization experiments.
Build and develop the team. Manage the team day-to-day, set goals, drive performance, and hire as the company grows.
Requirements
Relevant experience — full responsibility for a business end-to-end (P&L, product, team, outcomes), ideally a small company or startup.
Strong financial literacy — P&L, unit economics, forecasting, margin, cost control.
Experience finding and scaling a growth model (growth and/or 0→1).
Data-driven decision-making.
Team management experience (small teams).
Expertise in the market Hyperskill operates in — education, technology, AI.
Fluent English for an international environment.
AI-native approach to daily work.
Strong Plus
Former startup founder / co-founder — you've been through the full cycle, learned from mistakes, and are ready to develop an existing project.
EdTech / educational products experience.
We Offer
Work from Anywhere. Full-time, 100% remote from anywhere in the world.
Flexible schedule with consideration for team syncs.
Global Contract. Contractor agreement with a US-registered legal entity.
High Upside Comp. Base salary in USD + revenue sharing and equity tied to revenue growth milestones.
Professional Trajectory. Full ownership of the Hyperskill business, scaling toward Partner / CEO as the company grows.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Lisbon, Portugal or London, the UK
What You’ll Do
The Customer Experience Manager leads the post-sale customer journey, managing everything from onboarding to long-term retention and contract renewals. Acting as both a trusted business advisor and a commercial owner of the account, you will build strategic relationships with stakeholders to clearly articulate ROI and business value and ultimately successfully close renewals maximizing upsells and minimizing churn. You will collaborate tightly with the Sales team to maintain accurate weekly forecasts and contribute to critical engagements like Executive Business Reviews. In addition, you will embed AI-driven optimization into your daily workflows—using advanced data analysis to uncover selling opportunities and automating routine tasks to accelerate customer outcomes and maximize operational efficiency.
Key Responsibilities
Customer Lifecycle & Success
Manage customer engagement across the entire customer lifecycle, from onboarding through renewal.
Be a Trusted Advisor to your customers by helping them adopt the Cloudflare products and services to meet their needs and make them successful
Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion.
Maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.
Own or be an active participant in several customer touch points including: Business Value Justification meetings, Business Reviews, and Renewal Meetings, with a track record of successful planning and execution of Executive Business Reviews.
Demonstrate how your customer engagement directly impacts revenue growth and adoption of Cloudflare solutions and services.
Commercial & Renewals
You are ultimately responsible for the retention and growth of your book of business. You will own and drive the renewal including maintaining and reporting an accurate weekly forecast.
Negotiate and execute renewal contracts in accordance with customer objectives.
You will be an expert in deal construction and pricing strategy. You will directly be designing renewals to create a win-win for customers and Cloudflare.
Analyze data and leverage tools to identify selling opportunities and business value.
Drive strong alignment with the Sales team, contributing to team forecasting, planning, and targets.
Cross-Functional & Operational Management
Develop and maintain long-term relationships with stakeholders in your account portfolio.
Work cross-functionally with Product, Engineering, Support,Marketing and other teams to resolve customer business issues and work towards each customer’s stated goals.
Manage customer feedback and product needs by providing feature requests to internal partner teams.
Able to prioritize effectively to handle multiple deals at the same time.
AI Competencies
Generative AI: Mastery of LLMs to rapidly draft renewal communications, synthesize quarterly review data, and prepare executive summaries.
Data Analysis: Proficiency in leveraging AI analytics tools to parse customer usage metrics and instantly highlight up-sell or cross-sell opportunities.
Workflow Automation: Ability to build automations to synchronize CRM data, update weekly forecasts, and trigger lifecycle alerts.
AI Problem Solving: The instinct to view AI as a partner in solving tough problems to keep the Internet moving forward.
Qualifications
Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
Fluency in French AND Spanish or Portuguese
2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
Bachelor's degree and/or other professional qualifications.
Direct experience in commercial sales, negotiation, and deal closure.
Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
Manage and prioritize competing portfolio demands, aligning internal resources with the highest-impact commercial and retention goals
Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
Excellent problem solving skills with the ability to creatively achieve resolutions.
Compensation
● For Portugal based hires: Estimated annual salary is between €50,000 - €69,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Commercial Director
Company:
PrimeXBT
Location:
Remote/Local Office
Position Type:
Full-time
Reports To:
Chief Revenue Officer
About Us:
PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint and are seeking a highly motivated and experienced Commercial Director (Filipino) to lead this effort.
Job Description:
The Commercial Director for the local market will be responsible for developing and executing a strategic business plan to drive revenue growth. This role requires a deep understanding of the financial services landscape, particularly in the areas of cryptocurrency and CFD and other asset classes.
Key Responsibilities:
Identify and develop business opportunities to drive growth and market penetration.
Leverage your extensive network to acquire and manage relationships with Introducing Brokers (IBs) to increase client acquisition.
Develop and implement effective Go-to-market and Business Development strategies tailored to achieve company objectives.
Develop and implement effective Client Acquisitions and Retention strategies across multiple marketing channels.
Promote our multi-asset trading products, internal trading terminal, and MT5 platform to potential clients and partners.
Ensure all operations comply with local regulations and company policies.
Provide regular reports on market trends, business development activities, and performance metrics to senior management.
Build and manage a regional team as needed, fostering a high-performance culture.
Qualifications:
Minimum of 5 years of experience in a similar role within the financial services industry, with a focus on cryptocurrency and CFDs.
Proven track record in acquiring and managing relationships with Introducing Brokers (IBs).
In-depth understanding of the Nigerian financial markets and regulatory environment.
Strong understanding of the Omnichannel marketing
Experience and strong understanding of budgeting, budget controls, unit economics and P&L management.
Salary:
Competitive
Bonus:
Performance-based Bonus
Location: Remote
Commercial Director
Company:
PrimeXBT
Location:
Remote/Local Office
Position Type:
Full-time
Reports To:
Chief Revenue Officer
About Us:
PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint and are seeking a highly motivated and experienced Commercial Director (Bahasa Indonesia) to lead this effort.
Job Description:
The Commercial Director for the local market will be responsible for developing and executing a strategic business plan to drive revenue growth. This role requires a deep understanding of the financial services landscape, particularly in the areas of cryptocurrency and CFD and other asset classes.
Key Responsibilities:
Identify and develop business opportunities to drive growth and market penetration.
Leverage your extensive network to acquire and manage relationships with Introducing Brokers (IBs) to increase client acquisition.
Develop and implement effective Go-to-market and Business Development strategies tailored to achieve company objectives.
Develop and implement effective Client Acquisitions and Retention strategies across multiple marketing channels.
Promote our multi-asset trading products, internal trading terminal, and MT5 platform to potential clients and partners.
Ensure all operations comply with local regulations and company policies.
Provide regular reports on market trends, business development activities, and performance metrics to senior management.
Build and manage a regional team as needed, fostering a high-performance culture.
Qualifications:
Minimum of 5 years of experience in a similar role within the financial services industry, with a focus on cryptocurrency and CFDs.
Proven track record in acquiring and managing relationships with Introducing Brokers (IBs).
In-depth understanding of the Nigerian financial markets and regulatory environment.
Strong understanding of the Omnichannel marketing
Experience and strong understanding of budgeting, budget controls, unit economics and P&L management.
Salary:
Competitive
Bonus:
Performance-based Bonus
Location: Remote
Commercial Director
Company:
PrimeXBT
Location:
Remote/Local Office
Position Type:
Full-time
Reports To:
Chief Revenue Officer
About Us:
PrimeXBT is a Top10 financial services provider offering a wide range of multi-asset trading products, including cryptocurrencies and CFDs. Our proprietary trading platform and integration with MetaTrader 5 (MT5) provide our clients with a robust and versatile trading experience. We are committed to expanding our footprint in the Nigerian market and are seeking a highly motivated and experienced Commercial Director (Nigeria) to lead this effort.
Job Description:
The Commercial Director for the Nigerian market will be responsible for developing and executing a strategic business plan to drive revenue growth in Nigeria. This role requires a deep understanding of the financial services landscape in Nigeria, particularly in the areas of cryptocurrency and CFD and other asset classes.
Key Responsibilities:
Identify and develop business opportunities within the Nigeria region to drive growth and market penetration.
Leverage your extensive network to acquire and manage relationships with Introducing Brokers (IBs) to increase client acquisition.
Develop and implement effective Go-to-market and Business Development strategies tailored to the Nigeria market to achieve company objectives.
Develop and implement effective Client Acquisitions and Retention strategies across multiple marketing channels.
Promote our multi-asset trading products, internal trading terminal, and MT5 platform to potential clients and partners.
Ensure all operations comply with local regulations and company policies.
Provide regular reports on market trends, business development activities, and performance metrics to senior management.
Build and manage a regional team as needed, fostering a high-performance culture.
Qualifications:
Minimum of 5 years of experience in a similar role within the financial services industry, with a focus on cryptocurrency and CFDs.
Proven track record in acquiring and managing relationships with Introducing Brokers (IBs).
In-depth understanding of the Nigerian financial markets and regulatory environment.
Strong understanding of the Omnichannel marketing
Experience and strong understanding of budgeting, budget controls, unit economics and P&L management.
Salary:
Competitive
Bonus:
Performance-based Bonus
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As Director, Support Engineering for our Bengaluru Center of Support, you'll build and manage GitLab's India-based regional support hub as a strategic peer to our Americas and Europe, Middle East, and Africa hubs. Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones. This remote-friendly role is based in Bengaluru, India.
What you’ll do
Design and build the Bengaluru hub's organizational structure, including specialist and management roles, customer and product segmentation, and shift coverage models.
Establish the management infrastructure, operating rhythms, escalation frameworks, and quality standards needed to support sustainable headcount growth.
Manage hiring and retention in partnership with Talent Acquisition, including role profiles, interview panels, offer selections, career paths, internal mobility, recognition, and team culture.
Develop managers and support engineers, set clear performance expectations, provide transparent feedback, and create pathways into global Support Engineering management roles.
Own performance against service-level targets, customer satisfaction, ticket quality, resolution metrics, and transparent reporting against global key performance indicators.
Implement local escalation workflows, Request for Help integration, and shift handoff protocols across the Asia-Pacific, Europe, Middle East, and Africa, and Americas support hubs.
Guide
the hub's use of GitLab's artificial intelligence toolchain and partner with Support Operations and Strategy on tooling, analytics, and process automation.
Work with regional Support Engineering managers, Product, Engineering, and the Vice President of Support Engineering on global strategy, customer insights, operating plans, headcount models, and the Support Engineering roadmap.
What you’ll bring
Experience managing technical support engineering or a closely related customer-facing technical function, including through a manager-of-managers structure.
A record of building or significantly scaling a support organization, including organizational design, hiring infrastructure, onboarding, and team culture.
Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones.
Deep knowledge of supporting enterprise software as a service, including managing service-level obligations, tiered support models, escalation frameworks, and operational metrics.
Experience working in a distributed environment that combines asynchronous and synchronous collaboration, with clear written and verbal communication.
Familiarity with AI-assisted support tooling and experience introducing new tools or automation at scale.
Demonstrated ability to retain and develop technical team members in a dynamic hiring market.
Knowledge of DevSecOps platforms, continuous integration and continuous delivery tooling, Kubernetes, or cloud-native infrastructure, along with experience using support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools. Experience with GitLab as a user, administrator, or customer is helpful.
About the team
The GitLab Support Engineering team is distributed across the Americas, Europe, Middle East, and Africa, and Asia-Pacific. Support engineers and managers work on tickets and help GitLab's customers. We also examine code and logs to find root causes. We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits. Support is where customers meet GitLab, and we take that seriously.
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. The Fortune 100 claim is based on GitLab data and refers to the top 20% of companies ranked in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited aren't affiliated with and don't endorse GitLab products or services.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Tbilisi, Georgia
Workplace: remote
Novakid is a #1 online language learning brand for kids in Europe with over 1M students to date.
We are seeking a Senior Consumer & Marketing Insights Manager who will bridge the gap between customer and market understanding and business decision-making.
The role is accountable for identifying high-value business questions, delivering rigorous research, translating findings into clear recommendations, and ensuring that recommendations receive an explicit decision and accountable handover.
Business and functional leaders remain accountable for final tdecisions, resource allocation and implementation.
What You Will Do
Partner with business leaders to identify and prioritise the customer, market and brand questions most relevant to Novakid’s strategic goals.
Design and execute rigorous quantitative and qualitative research, including panel studies, surveys, focus groups and appropriate AI-enabled research methodologies.
Analyse and interpret data to produce clear, unbiased and commercially relevant insights.
Translate insights into specific recommendations, explaining the expected business opportunity, supporting evidence, risks and proposed success metrics.
Facilitate decision sessions with relevant stakeholders and ensure that each recommendation is accepted, rejected or deferred with a documented rationale.
Co-create action plans in which every approved recommendation has a named business owner, deadline and success metric. The business owner remains accountable for implementation.
Follow up on agreed actions, measure the results of implemented recommendations and capture lessons for future decision-making.
Lead a monthly Research Council, sponsored by the CMO, to prioritise research, review findings, make decisions and track the outcomes of previously approved recommendations.
How Success Will Be Measured
Success will be assessed through:
the strategic relevance and methodological quality of the research portfolio;
the clarity, timeliness and actionability of recommendations;
the percentage of completed projects that result in an explicit business decision;
stakeholder satisfaction with the quality of the partnership and recommendations;
the percentage of approved recommendations with a named owner, deadline and success metric;
the measured contribution of implemented recommendations to conversion, retention, brand performance, customer experience or revenue.
The Senior Consumer & Marketing Insights Manager contributes to business impact through better decisions but is not solely accountable for outcomes that depend on implementation by other teams.
Who You Are:
A senior consumer and marketing insights professional with strong quantitative and qualitative research capabilities.
Commercially minded and able to connect customer understanding with business strategy.
Proactive in identifying important unanswered questions rather than waiting only for research requests.
Able to communicate complex findings clearly and credibly to senior and C-level stakeholders.
Skilled at facilitating alignment, surfacing disagreements and obtaining explicit decisions.
Comfortable challenging assumptions through evidence while recognising that final business decisions and implementation sit with the accountable business leader.
Confident English Speaker
We offer…
Shape the future of AI-powered education for kids worldwide.
100% remote, flexible schedule.
A highly skilled successful team where your decisions have direct impact.
A culture of ownership, trust, and learning.
Unlimited paid time off.
Competitive compensation, bonuses, and stock options — we succeed together.
Location: Poland (Remote)
About the Opportunity
We are looking for a dedicated and proactive VIP Relationship Manager (VIP RM) to join our Poland team.
As a VIP RM, you will play a key role in expanding our base of VIP clients with a focus on Poland. This role is focused on active traders, high-net-worth individuals (HNWIs), family offices,
prop trading
desks, and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which, on the other hand, focuses on larger professional, enterprise and institutional clients.
What You'll Be Doing
Your primary goal will be to drive trading volume and maximize Assets Under Management (AUM) in the region through onboarding and retention of VIP clients.
Revenue and Product Strategy
Formulate a revenue strategy and optimization plan based on OKX's European product offerings
Collaborate closely with the product team to gather client feedback, identify optimization opportunities, and enhance relevant product features
Strategic Leadership and Partnerships
Work closely with local executive leadership to contribute to the company's overall strategic direction
Lead partnership efforts in Europe — identify suitable partners and execute negotiations to expand reach and revenue streams
Client Management and Growth
Manage relationships with HNWIs and key clients in Europe, ensuring positive customer experiences through proactive account management
Build long-lasting client relationships to secure referrals and originate new prospects, working with operations to address roadblocks
Compliance and Brand Advocacy
Oversee legal and compliance aspects, including regulatory adherence, client KYC/AML processes, and reporting
Serve as a brand ambassador, educating customers on OKX's full value proposition (trading tools to yield products), while escalating feedback to improve platform compliance and user experience
What We Look For In You
Core Qualifications
Bachelor’s degree in Business, Marketing, Finance, or a related field (or equivalent professional experience in fintech/crypto).
Fluency in English and Polish, with additional CEE languages (e.g., Russian, Ukrainian) considered a strong plus for regional client engagement.
Industry Expertise
5+ years of proven experience in VIP business development and account management within crypto, fintech, trading, or wealth management, ideally in Poland or CEE.
Track record of driving trading volume,
AUM
growth, and high-value client onboarding/retention in competitive markets like spot, margin, or derivatives trading.
Technical and Analytical Skills
Strong analytical skills to interpret market data, user behavior metrics, and performance dashboards for revenue optimization and product feedback loops.
Deep familiarity with crypto products (e.g., perpetuals, staking, Earn, fiat integrations) and trading platforms.
Soft Skills and Leadership
Exceptional communication, negotiation, and relationship-building abilities, with experience managing VIPs such as HNWI, family offices, proptrading desks.
Goal-oriented mindset with a history of exceeding KPIs in user acquisition, retention, and revenue targets through data-driven strategies.
Compliance and Market Knowledge
In-depth understanding of
MiCA
,
MFSA
, AML/KYC,
EDD
, and CEE financial regulations, including cross-border licensing and risk management.
Proven ability to collaborate with legal, product, and
ops
teams to mitigate compliance risks while enhancing client experiences.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
ГибридseniorBerlin Office; London Office
ГибридBerlin Office; London Office
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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San Francisco, CA | New York City, NY | Seattle, WA
УдалённоUnited States & Canada; Benefits and Perks (US Only) 💖
ГибридseniorSan Francisco
ОфисBoston, MA
USA - Austin (dbt); This is a full-time position, and candidates must be located in greater Austin area and able to work in the office two days a week (Tuesday and Thursday)
УдалённоRemote - United States
География найма не уточнена
Bangalore, India; Reporting to the Vice President of Support Engineering, you'll own the hub's organizational design, headcount growth, management infrastructure, and operating standards while building a healthy team that delivers enterprise-grade technical support across Asia-Pacific and Europe, Middle East, and Africa time zones; Experience establishing a global delivery hub or Center of Support and coordinating service delivery across regions and time zones; We solve complex problems collectively, participate in pairing sessions and one-on-ones, and stay in communication across time zones through deliberate asynchronous work habits