Hut 8 is looking for a Principal of Corporate Development to build financial models and support deal execution across financing, joint ventures and M&A in AI and energy infrastructure.
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Hut 8 is looking for a Principal of Corporate Development to build financial models and support deal execution across financing, joint ventures and M&A in AI and energy infrastructure.
Location: Remote - Canada, Remote Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: We're seeking a Senior Business Architect (Canada) for ACCC: someone who can go deep on brokerage operations across accounts, trading, clearing, settlement, custody, and asset servicing, and can turn that operating knowledge into clear requirements and turn that into clear requirements Product and Engineering can build. You are the bridge between how the Canadian brokerage actually works and the product roadmap. You lead structured discovery with counterparts and work out how partner firms, account opening, clearing, custody, and day-to-day operations fit together, then write that down as epics, user stories, acceptance criteria, edge cases, and open decisions. Success is measured by: requirements and designs teams can build without guessing; a clear split between what the system does and what people still do at launch; solution options that Product and Engineering can sequence; and a backlog tied to ACCC milestones and capabilities. What You'll Walk Into You won't be starting from zero. You'll be owning live problems: Operations scope: defining what ACCC must support across accounts, trading, clearing, settlement, custody, books and records, and asset servicing. Partner firm handoffs: what partners send us, what we send back, and who does what across accounts, trades, cash, and securities. Account and trade lifecycle: account opening, settlement in Canada through CDS, failed trades, transfers, and corporate actions such as dividends and splits. Platform gap analysis: comparing today's Alpaca platform with Canadian brokerage operations requirements to decide what we reuse, change, or build. Launch scope: separating what must work on day one from what follows, including registered accounts (TFSA, RRSP, RESP), more products, and more partner services. Open decisions: logging each one with an owner so it gets closed or consciously deferred. What you’ll own Requirements across ACCC’s brokerage operations, and what comes next: Map brokerage operations end to end across these areas: broker onboarding, account carrying, trade clearing/settlement, custody of cash/securities, books & records, financing (if in scope), corporate actions, transfers, exceptions, and reporting Help define target operating models and capability designs: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally Turn regulatory and operational obligations into product requirements: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally Write epics, user stories, acceptance criteria, and edge cases that Product and Engineering can build against. Produce the artifacts teams actually use: process maps, capability matrices, requirement specs, data/field definitions, state machines, exception catalogs, RACI for build vs. run, and decision logs Work with Product Managers and Engineering to sequence MVP → launch → scale: must-haves for go-live vs. post-launch backlog across these operating areas (e.g. additional account types, asset classes, IB services, automation) Interface across Product, Engineering, Ops, and Compliance: translate business need into buildable scope; escalate open decisions with clear owners and options Run structured discovery: workshops, SME interviews, gap analysis vs. current Alpaca platform, peer operating models where useful Keep requirements automation- and AI-aware : flag where STP, rules, and AI-assisted exception handling should be designed in—not bolted on later Flag where straight-through processing, rules, and AI-assisted exception handling should be designed from the start. Maintain a living requirements backlog tied to ACCC milestones, risks, and open decisions Who you are (Must-Haves) Excited about what Alpaca is building and about standing up Canadian brokerage operations. Comfortable operating as a senior IC reporting to the President — driving clarity across Product, Engineering, Ops, and Compliance without needing a formal team. Bachelor's degree in computer science, engineering, finance, or equivalent. 8+ years as a business architect, business analyst, consultant or in product operations within brokerage, clearing, custody, or capital markets. Comfortable translating brokerage operating processes and regulatory requirements into product language (you don’t need to be a lawyer or CCO) Strong structured analysis: flows, entities, states, exceptions, controls, and what breaks if a step is missing. Clear writing: specs, diagrams, and decisions others can execute against. Collaborative with Ops SMEs, PMs, Engineering, and Compliance; curious enough to dig; disciplined enough to close loops Bias to precision over vague “requirements fluff”; you know when something is a product change vs. an ops procedure vs. a policy decision Judgment to tell a product change from an operating procedure or a policy decision. Strong communication and collaboration skills across operations, product, engineering, and compliance. Who you might be (Nice-to-Haves) Experience on a carrying, self-clearing, or custody build. Canadian dealer, carrying broker, or introducing broker experience. Prior business architecture or enterprise/solution architecture exposure in capital markets Familiarity with CDS or Canadian settlement workflows. Experience with registered accounts or Canadian tax requirements (TFSA, RRSP, RESP). Background with API or platform brokerage products. Experience working at a fintech, startup, or greenfield launch. AI-native workflow: recurring use of tools like Cursor, Claude, or ChatGPT in spec drafting, discovery synthesis, and gap analysis. Experience shaping greenfield capability roadmaps with executive sponsors How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy
Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a senior attorney to work with our Partnerships and GTM teams on the strategic deals that position Baseten at the center of the AI ecosystem. You'll partner with leading model labs, AI-native companies, global cloud platforms, and the innovators powering next-gen compute, often in areas where market norms are still taking shape. Along the way, you'll collaborate closely with Sales, Marketing, Product, Eng, Finance, and Security to get these deals done. By connecting Baseten with the companies shaping AI, you'll make it possible for builders and our customers to own their intelligence. Closing a deal here means understanding how our product works (model license terms, Model APIs, dedicated deployments, fine-tuning, and integrations) and the novel legal issues it raises, while helping shape deals that move our business forward. This is a role for a commercially minded lawyer who thrives at that intersection and wants to own deals end to end. And, like everyone on this team, you'll also flex onto other work where you're needed. RESPONSIBILITIES - Own the full lifecycle of partnership agreements as a trusted partner to Partnerships and GTM teams, structuring deals that expand our reach and shape the future of our business - Lead negotiations independently, working directly with partner counsel and executive stakeholders - Interpret model licenses and explain how they apply to our products in plain language for customers and internal teams - Shape the framework for integrations and technology partners that expands what customers can do on our platform - Build templates, playbooks, and enablement that help the business move faster - Stay current on AI legal and regulatory developments, and recommend how our positions should evolve with the product, market, and law - Mentor others, help us scale the team, and pitch in on enterprise deals, M&A, and other strategic work as needed REQUIREMENTS - JD and active bar membership in good standing - 8+ years of technology transactions or partnerships experience, including in-house experience at an AI-native, cloud, or developer-infrastructure company - A track record of closing complex partnership, licensing, or distribution deals, including with partners who are also customers or competitors - A creative problem-solver who enjoys structuring first-of-their-kind deals without a template - A commercial mindset that sees the deal behind the paper and finds terms that serve both sides - Fluency in open source and open weight model licenses, and the curiosity to dig into how technical products work - Sound judgment and a bias toward practical answers, especially when there isn't a settled one - A clear, direct communicator who can push back constructively and still keep deals moving - A partner Partnerships and GTM want in the room early, with a desire to build enablement, mentor others, and help us scale the team - Thrives with autonomy on a lean, fast-moving team; knows when to own and when to escalate - A desire to become a recognized thought leader in your field NICE TO HAVE - The ability to learn, build, and master AI tooling and systems to self-serve and operate at breakneck speed, and an interest in building the framework for how Legal uses AI workflows to streamline its work - Experience working on model licensing or distribution at a frontier lab, hyperscaler, or AI platform company - Experience with marketplace, gateway, or reseller arrangements - Experience supporting international partners and cross-border deals (EMEA, APAC) BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Amsterdam ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes. Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support. This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows. You will join on one of two tracks (and can move between them): - Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing. - Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals. In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win. WHAT YOU WILL DO OWN THE CUSTOMER SUCCESS AND VALUE PLAN - Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes. - Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear. - Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative. MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN - Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models. - Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders. - Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited. - Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments. DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE - Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks. - Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement. - Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently. - Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes. DEFEND AND GROW THE COMMERCIAL RELATIONSHIP - Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time. - Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value. - Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks. BRING THE CUSTOMER VOICE INTO MISTRAL - Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner. - Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions. BUILD THE COMPANY AS WELL AS THE ACCOUNT - Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts. - Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions. - Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment. - Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting. - Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity. - Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert. - Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions. - Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion. - Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability. - Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking). NICE TO HAVE - Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments. - Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation. - Experience building adoption, change-management or customer education programs across large organizations. - Experience at a forward-deployed, solutions-led company. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Principal Biostatistician Consultant – Oncology (Solid Tumors) to join one of our clients. Position Overview We are seeking an experienced Principal Biostatistician with strong expertise in oncology clinical development, particularly solid tumor studies, to provide statistical leadership and strategic support across clinical trials. The ideal candidate will have extensive experience in the design, execution, analysis, and reporting of oncology clinical trials, along with a strong understanding of oncology endpoints, regulatory requirements, and clinical development strategies. This role requires close collaboration with Clinical Development, Data Management, Statistical Programming, Regulatory Affairs, and other cross-functional stakeholders to ensure high-quality statistical deliverables throughout the clinical development lifecycle. Key Responsibilities Provide statistical leadership and strategic input into the design and execution of clinical trials in oncology, particularly solid tumor indications. Lead and contribute to the development of clinical study protocols, statistical analysis plans (SAPs), and other statistical documents. Provide statistical expertise in clinical trial design, including Phase I, II, and III studies. Develop and review statistical methodologies for oncology endpoints, including Overall Survival (OS), Progression-Free Survival (PFS), Objective Response Rate (ORR), Duration of Response (DoR), and Disease Control Rate (DCR). Apply appropriate statistical methodologies for time-to-event analyses, including Kaplan-Meier estimates, Cox proportional hazards models, and log-rank tests. Provide statistical input on interim analyses, sample size calculations, power calculations, and adaptive trial designs, where applicable. Oversee statistical analyses and ensure the accuracy, consistency, and quality of statistical outputs, including TFLs. Collaborate with statistical programmers to ensure the implementation of statistical analysis plans and delivery of high-quality ADaM datasets and TFLs. Interpret clinical trial results and contribute to clinical study reports (CSRs), regulatory submissions, and scientific publications. Provide statistical guidance and mentorship to junior statisticians and cross-functional team members. Ensure compliance with applicable regulatory guidelines, ICH-GCP, and industry standards. Required Qualifications and Experience PhD or Master's degree in Biostatistics, Statistics, or a related quantitative discipline. Extensive experience in clinical development within the pharmaceutical or biotechnology industry. Strong experience as a Biostatistician supporting oncology clinical trials, particularly solid tumor studies. Significant experience in Phase I, II, and III clinical trial design, analysis, and reporting. Strong knowledge of oncology endpoints, including OS, PFS, ORR, DoR, and DCR. Hands-on expertise in survival analysis, including Kaplan-Meier methodology, Cox regression, and log-rank testing. Experience developing protocols, SAPs, and statistical sections of clinical study reports. Strong knowledge of CDISC standards, including CDASH and ADaM, and regulatory submission requirements. Proficiency in SAS and/or R for statistical analysis. Experience working with cross-functional clinical development teams and providing statistical leadership. Excellent communication, presentation, and problem-solving skills. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-DNP
Location: Remote About the Team At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web. As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission. With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people. We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire. What You'll Do Own full-cycle recruiting across a broad mix of functions - GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light Act as a trusted talent advisor to hiring managers as you partner with them on their searches, bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes. Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process - including for candidates we ultimately don't hire Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project What You'll Bring Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles. Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work. This Role is a Great Fit If You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us. You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you - you reorient and keep moving You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams. You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
Location: Sydney, Australia About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We are seeking a Partner Marketing Lead, APAC, reporting to the Global Head of Partner Marketing, to own partner marketing end to end across a region where partners are central to how Claude reaches enterprises. As our founding APAC Partner Marketing leader, you'll set the plan for the region rather than execute one set elsewhere: you'll build the operating model, carry partner pipeline goals, and turn our work with hyperscale cloud providers, global and regional systems integrators, resellers, and technology partners into a regional go-to-market motion that creates pipeline and drives adoption of Claude. The central challenge is sequencing: ANZ, ASEAN, India, Japan, and Korea differ in their partner ecosystems, buyers, languages, and maturity. In some, local partners are the main route to enterprise customers, and India's systems integrators also deliver for customers worldwide. You'll decide where to invest first, where a global or partner-led program is enough for now, and where to wait. This role calls for the seniority to lead a regional organization and the willingness to start hands-on with a very small team, defining the regional team plan and then hiring and managing the team as headcount opens. The role covers the whole region, including Japan, where you'll build on an established Partner Marketing presence, so that partners and sales teams experience one connected regional approach. Key responsibilities Set the APAC partner marketing strategy, annual plan, and investment priorities, aligned with global Partner Marketing, the regional Partnerships business plan, and APAC sales leadership Decide which markets and partners to prioritize, in what order, and through which motions, and revisit those choices as the business changes Represent Partner Marketing with regional and global leadership, and make clear recommendations on tradeoffs Build the regional operating model, including planning, intake, approvals, reporting, and how global programs are adapted for local markets Define the regional team plan and make the case for where to add capacity Hire, manage, and develop the team as headcount opens, and set the standard for partner marketing in the region Build a network of regional agencies and vendors to extend the team Build joint marketing plans with priority partners, starting with hyperscale cloud providers and their co-sell and marketplace motions, alongside global and regional systems integrators, resellers, and technology partners Equip partners to market and sell Claude on their own, with localized campaigns, content, and workshops they can run with their own teams and customers Lead the regional partner calendar, including joint campaigns, executive engagements, workshops, partner events, and regional partner summits Set pipeline and adoption goals with Partnerships and sales leadership, and take ownership of the results Connect partner activity to priority accounts and open opportunities so that partner and direct sales motions reinforce each other Build the regional pipeline of partner customer stories and public proof points Own the regional partner marketing budget and market development funds, with strong financial discipline and a focus on return Maximize partner co-investment and negotiate effectively with vendors Define how success is measured, including sourced and influenced pipeline and adoption of Claude, and use results to decide where to invest and what to stop Align the regional plan to the International Partnerships business plan, working with its leadership on overall goals and day to day with subregional and country partnerships leaders and partner managers Work with APAC sales leaders on account priorities and where partners can help open or advance deals Coordinate with APAC Field Marketing so that field and partner programs run from one regional plan Work with global Partner Marketing on partners that span regions, such as cloud providers and global systems integrators, as well as Product Marketing, Customer Marketing, Communications, and Marketing Operations, and bring regional partner feedback back into their plans Minimum qualifications 14+ years of B2B enterprise technology marketing, with significant experience in partner or channel marketing Experience owning partner or channel marketing strategy for a region or multiple markets, including priorities and investment decisions Experience leading marketing programs across multiple Asia-Pacific markets, with strong awareness of how those markets differ Experience hiring and managing marketers, or clear leadership experience to build a regional team Experience building programs with cloud providers, systems integrators, resellers, or distributors, and an understanding of co-sell and partner-led pipeline Track record of contributing to significant pipeline or revenue goals, with strong analytics and attribution skills Experience managing substantial marketing budgets, including partner co-funding or market development funds Experience building programs and processes from the ground up, and willingness to do hands-on work while the team grows Ability to work effectively with sales leaders, partner executives, and senior stakeholders, and to move priorities forward with people you don't manage Ability to make thoughtful decisions with incomplete information, and comfort with ambiguity Clear written and verbal communication with executive and regional audiences Care about the societal impacts of AI and about helping organizations adopt AI responsibly Preferred qualifications Experience building and scaling a partner or channel marketing function in APAC at an enterprise software or cloud company Experience leading marketing with cloud providers, systems integrators, and resellers or distributors, including owning the pipeline that came from that work Experience managing a regional team across several APAC markets in partner or field marketing Experience as the first partner or field marketing leader in a new region Experience marketing AI/ML or other complex technical products to enterprises Experience marketing with AWS, Microsoft, or Google Cloud in APAC, including co-sell and marketplace motions Experience launching or scaling a reseller or partner program Established relationships with partners, agencies, or industry organizations in the region Fluency in one or more Asia-Pacific languages Knowledge of regional regulatory and compliance requirements for marketing Experience using Claude or other AI tools to scale marketing work Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Location: San Francisco; New York Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're hiring a senior attorney to partner with our GTM team on enterprise deals as Baseten moves upmarket. You'll work with Sales, Security, Finance, Marketing, Eng and Product on our largest and most complex customer deals across large enterprise, regulated industries and AI-native companies. At Baseten, commercial and product are the same thing. What we sell is inference: compute, orchestration, deployment, and optimization delivered as the production backbone for our customers' products. Closing a deal here means understanding how our product works (model deployment, data flows, multi-cloud routing, and latency and throughput) and the novel legal issues it raises. This is a role for a commercially minded product lawyer who wants to sit at that intersection. You'll own enterprise contracting end to end, with a focus on our largest and most regulated customers, where legal is a key partner in the deal. Like everyone on this team, you'll also flex onto other work where you're needed. RESPONSIBILITIES Own the full lifecycle of enterprise agreements (MSAs, Order Forms, DPAs, BAAs, SLAs, security addenda, financial services addenda, NDAs) as a strong, trusted partner to Sales and GTM throughout the deal cycle - Independently lead negotiations on our largest and most complex deals, and engage directly with customer counsel, procurement, and executive stakeholders - Help GTM understand how our products map to legal terms, and explain complex concepts in plain language for customers, Sales and other internal teams - Own Baseten's positions for regulated customers in healthcare, life sciences, and financial services, partnering with Security, GRC, and AI, Privacy & Governance on operational-resilience, data-protection, and upstream commitments - Structure non-standard deals with Finance and RevOps, and help build the legal framework for GTM channels and distribution models - Build templates, playbooks, and enablement for Legal, Sales, and supporting teams, and drive the processes that help us scale - Partner with Sales on deal strategy and drive deal velocity: know which terms to hold, which to trade, and how to explain the difference to an AE, a customer's GC, or Baseten’s CLO - Stay current on AI legal and regulatory developments, and recommend changes to our positions as the product, market, and law evolve - Mentor others and help us scale the team; may assist on partnerships, M&A, and other strategic or one-off transactions REQUIREMENTS - JD and active bar membership in good standing - 8+ years of commercial / technology transactions experience, including in-house experience at an AI-native, B2B SaaS, cloud, or developer-infrastructure company - Track record negotiating complex agreements with large enterprises and regulated customers across healthcare, life sciences, financial services, retail and digital, and AI-native companies - Working knowledge of regimes common in regulated deals (HIPAA, GDPR, CCPA, DORA and security and audit commitments), and comfort discussing them directly with customers - Comfort working with technical products and translating how they work into clear legal positions - Sound judgment, including making practical recommendations when the answer isn't settled and keeping precedent consistent across a fast-growing book - Clear, direct communicator who can push back constructively without creating deal friction - A strong partner to Sales, with a desire to build enablement and processes, mentor others, and help us scale the team - Comfortable with high volume and significant autonomy in a lean legal function; knows when to own and when to escalate - A desire to become a recognized thought leader in your field NICE TO HAVE - The ability to learn, build, and master AI tooling and systems to self-serve and operate at breakneck speed, and an interest in building the framework for how Legal uses AI workflows to streamline its work - Experience with usage-based or committed-spend pricing - Experience with resale, marketplace, or gateway arrangements and pass-through end-user terms - Experience supporting international customers and cross-border deals (EMEA, APAC) BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. As we continue to build our Sales team locally, we are looking for several ‘full-stack’ Sales. You can call it Sales, Business development... What is important for us is the mission: help companies transition to a more personal, proactive and holistic health partner. At Alan, Sales drive deals, manage key customer relationships and help close strategic opportunities with prospects. You are directly responsible for educating prospects, providing inspiring product demonstrations, and onboarding companies’ key stakeholders as you make the transition from prospect to customer. At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods and our strategy, and get involved in other projects and initiatives relevant to growing our customer base. ⭐ SALES TEAM AT ALAN ⭐ Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 1200+ companies, and delighted 90.000+ members so far. Our local team is growing (so far we went from 0 to 70+ in just over 5 years 🚀). We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our sales team is the engine that drives our B to B customer reach. We want to keep that bar very high by hiring the most exceptional Sales! Being a Sales at Alan means joining a team of talented, committed and passionate sales experts. We move fast, with a lot of ownership, and are proud to tackle big problems! Do you want to get a glimpse of the team? ⬇️ Watch Titouan's video to hear his testimonial. ⭐️ YOUR MISSION ⭐️ We are looking for Business Development Representatives to help our Sales team sign more customers and help Alan become the number 1 insurer in Europe. 🚀 You will work closely with a team of Account Executives in generating new business by qualifying leads, prospecting and generating meetings with the right stakeholders of top high-growth companies ! We are already taking care of Beobank, AS Adventure, Delaware, Vandemoortele, Airbnb, Pluxee, Easi, Cowboy and +1200 other exciting customers. Many more are in pipe! Being a Business Development Representative is really the fast-track to learning the ins and outs of sales. Working in duo with our Account Executives is a real opportunity to learn from the best. You will be responsible for: - Generating meetings with prospects to achieve our company objectives: by putting a strong focus on prioritisation and a high level of outreach personalisation to land our weekly targets. - Develop outbound sales leads and respond to product inquiries, run email campaigns to generate new sales prospects & complete accurate tracking of communication with current and potential customers in our CRM. - Realise a quick lead qualification before allocating the leads to an Account Executive. - Represent our company’s products: starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. - Understand, embrace and apply the Alan Smart & Soft selling method: This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. Increasingly also take ownership of engaging with clients and closing deals ⭐ YOUR PROFILE ⭐ You will be a good fit to join the Sales team at Alan if you: - You’re passionate about sales. - Having an experience already in Sales / Sales Development Representative roles, or customer-facing role (Sales, Management consulting, Customer Success) is a plus - Are fluent in English and Dutch - Are highly organised with exceptional follow-up skills - Have empathy and are passionate about understanding and solving prospects' problems - Are able to manage influence through persuasion, negotiation, and consensus building - Have strong empathy for customers and passion for revenue and growth - Deep understanding of value drivers in recurring revenue business models - A great attitude and ability to collaborate in a team. Everything else is a plus. We care about having a diversity of experiences and backgrounds in our team. For this opportunity, we are aiming to hire within the A1-B1 level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: United States Workplace: remote We welcome all interested candidates to apply. Note - internal candidates will receive priority consideration for this opportunity. About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: As a Partner Sales (Inside Sales), you will support the Partner Sales Executive (PSE) Team in reselling Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand. As a part of Inside Partner Sales Team, you will assure accurate, efficient communications with our partners, their customers and within our own channel team. You will pro-actively partner with PSE Team and pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses. This role is also responsible for project management from quote to order and provide white glove service to contribute to continued growth in our partner channel. What you'll do · Partner with PSE West Region Team in sales opportunities and represent Intermedia during all phases from pre-sales activity to post sales account management · Inside Partner Sales Rep will conduct sales presentations demonstrating Intermedia’s voice and data solutions. · Answer calls and email requests from internal sales groups and external channel partners. · Assist West Region Partner Sales Executive Team in prospecting for new business and sales opportunities through the Partner Channel. · Inside Partner Sales Executive will participate in sales and technology training. · Responsible for providing quotes, fulfilling orders, reviewing orders online and confirm with channel partner prior to order entry and follow up within Partner Base. · Provide partners and customers with the highest standard of customer service through the sales cycle. · Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding. What you'll bring to the role · 3+ plus years of experience in Channel Sales, Customer Success, Sales Support Specialist, or outside sales and/or account management · You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building. · Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space. · Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis. · Strong teamwork skills are also required to successfully work in what is a highly matrixed environment. · Bachelors degree highly preferred · Ability to travel up to 25% Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal Workplace: remote About the Role We are looking for a Proudct Designer– Integrations Flow Studio to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Key Responsibilities Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the Bristol office or London. Are you ready to make your mark? About the Role In this role, you will design and build the backend services and capabilities that enable users to create, configure, test and deploy. You will work closely with frontend engineers, AI/ML engineers, product managers, UX designers, and platform teams to bring Agent Studio capabilities from concept through production. You will develop the services behind agent configuration, orchestration, integrations, testing, deployment, and lifecycle management while ensuring the platform meets enterprise expectations for performance, reliability, security, and scalability. This is a great opportunity for an experienced backend engineer who enjoys solving complex technical problems, building extensible products, and creating intuitive ways for users. What You Will Be Doing • Design, develop, test, and maintain scalable backend services and APIs • Build capabilities that enable users to create, configure, test and deploy. • Build APIs and service interfaces that enable intuitive user experiences and reliable interaction between frontend and backend services. • Develop mechanisms for managing configurations, versions, state, context, tools, permissions, and other runtime components. • Build services that enable to securely interact with Intermedia products, enterprise applications, APIs, data sources, and external services. • Collaborate closely with frontend engineers and UX teams to translate complex capabilities into intuitive product experiences. • Work with product managers to translate customer needs and requirements into scalable technical solutions. • Contribute to technical design decisions for agent orchestration, configuration management, workflow execution, integrations, and supporting backend services. • Build capabilities that allow users to test, evaluate, troubleshoot, and refine before and after deployment. • Develop reliable mechanisms for handling execution, errors, retries, timeouts, and other runtime conditions. • Design appropriate controls for authentication, authorization, permissions, and secure access to tools, models, services, and data. • Design for scalability, reliability, performance, observability, and fault tolerance across services. • Write high-quality, readable, testable code that follows established engineering standards and best practices. • Participate in code and design reviews and contribute to strong engineering and quality practices across the team. • Troubleshoot and resolve complex issues across backend services, workflows and integrations. • Build monitoring, logging, testing, and observability into production services to support reliable agent execution and product operations. • Collaborate with DevOps, and infrastructure teams to support reliable deployment and operation. • Stay current with emerging technologies and engineering approaches related backend engineering, and distributed systems. • Participate in continuous improvement initiatives that enhance product quality, reliability, developer productivity, and engineering efficiency. What You Will Bring to the Role Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience. • 4–7 years of professional software engineering experience, with demonstrated experience developing backend applications and services. • Strong proficiency in one or more backend programming languages and associated frameworks. • Experience designing and developing RESTful APIs, microservices, or other serviceoriented applications. • Solid understanding of software design principles, data structures, algorithms, and distributed systems concepts. • Experience working with relational and/or NoSQL databases. • Experience building and supporting scalable, reliable production applications. • Experience integrating applications with internal and external APIs, services, and data sources. • Experience designing backend services that support complex, interactive product experiences. • Working knowledge of cloud platforms such as AWS or Azure and cloud-native application architectures. • Familiarity with automated testing, CI/CD, source control, and modern software development practices. • Understanding of monitoring, logging, observability, and production support practices. • Strong problem-solving skills and the ability to independently investigate and resolve complex technical issues. • Ability to work effectively in an environment where technologies, product requirements, and technical approaches are evolving rapidly. • Strong communication and collaboration skills with the ability to work effectively across backend, frontend, AI/ML, Product, UX, and platform teams. • Working understanding of Agile development methodologies and frameworks. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Portugal Workplace: remote Senior Product Owner – AI & Data Are you passionate about using the power of communication data to create intelligent, intuitive AI experiences? Do you thrive on turning ambitious product concepts into clear, deliverable requirements and then driving multiple teams to ship them? If so, Intermedia’s AI & Data Product Management team is seeking an execution-driven Senior Product Owner to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. This is a senior execution role for someone who has outgrown owning a single backlog and is ready to lead delivery across several teams, coordinate releases end to end, and set the standard for how we turn strategy into shipped product. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As a Senior Product Owner on the AI & Data team, you will own day-to-day execution across multiple development teams, translating product initiatives into detailed, actionable requirements and ensuring they are delivered with quality and predictability. You will partner closely with product managers, engineering, UX, QA, and project management to keep complex, interdependent work moving, and you will coordinate releases from planning through launch. Your focus will be on AI-driven experiences, requiring strong analytical skills, exceptional communication, and the ability to break down complex ideas into clear, structured stories. You will work with globally distributed teams, making effective asynchronous communication essential. As a senior member of the team you will also help set execution standards and mentor other product owners. Responsibilities • Serve as the Senior Product Owner across multiple development teams, driving day-to-day execution and removing blockers. • Prioritize and maintain clear, structured backlogs aligned with product goals and stakeholder needs. • Lead Agile ceremonies including sprint planning, refinement, daily stand-ups, demos, and retrospectives. • Collaborate with product managers and cross-functional partners to understand business needs and convert them into explicit, detailed requirements. • Develop user stories, acceptance criteria, use cases, and workflow diagrams/UML models for development teams. • Work with UI/UX teams to coordinate prototypes and design assets. • Contribute to roadmap planning with execution-level insight on capacity, sequencing, feasibility, and risk. • Plan and coordinate releases across engineering, QA, operations, and customer-facing teams, communicating progress, risks, and timelines to stakeholders. • Lead cross-team efforts spanning multiple Intermedia products or systems, aligning dependencies and expectations. • Mentor and support other product owners, helping raise the quality and consistency of execution across the team. Requirements • Comfortable driving delivery of AI features — you don’t need to build models, but you can turn AI capabilities into clear, buildable stories with engineering. • 4+ years of experience as a Product Owner, Project Manager, Business Analyst, or similar role in software development, including experience coordinating delivery across multiple teams. • Excellent organizational skills with the ability to manage multiple priorities, dependencies, and deadlines. • Strong analytical mindset, capable of processing complex information and producing clear, structured requirements. • Excellent presentation and communication skills, with the ability to facilitate productive discussions and align diverse teams. • Strong technical aptitude and problem-solving ability. • Deep experience working with Scrum or other Agile frameworks. • Proven release and delivery coordination experience across cross-functional teams. • Bachelor’s degree in Computer Science or a related field, or equivalent professional experience. • Upper-intermediate or higher English proficiency, with strong asynchronous communication skills. Would Be a Plus • Experience coordinating delivery across multiple Scrum teams at once. • Product Ownership or Agile certifications (CSPO, PSPO, SAFe, PMP). • Experience owning cross-product release trains or complex, interdependent releases. • Technical background or prior hands-on engineering experience. Why Join Us You will play a critical role in delivering intuitive, AI-powered experiences that help customers work smarter and more efficiently. You’ll lead a passionate, cross-functional team committed to high-quality execution and meaningful product impact. If you’re ready to drive delivery, raise the bar, and help shape the next wave of AI-driven communication, we’d love to hear from you. - -
Location: Portugal Workplace: onsite About the Role We are looking for a Senior UI/UX Designer – Portals to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Key Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: United States Workplace: remote Launch Manager – AI Are you highly organized, proactive, and energized by bringing people together to deliver a shared goal? Do you thrive on turning a complex, multi-team effort into a clear plan and driving it to a successful outcome? If so, Intermedia’s Data & AI Product Management team is seeking a Launch Manager to own the go-to-market launch of our next generation of AI products – one of the most visible and cross-functional roles on the team. This role sits at the center of how Intermedia brings its AI products to market. You will coordinate launches end to end, align stakeholders across the business, and work directly with senior leadership to keep them informed and confident that each launch is on track. It is an exceptional opportunity for someone who wants to build a broad understanding of the business and develop real visibility with our leaders. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As Launch Manager, you will own the planning and coordination of AI product launches across our AI groups. You will build and maintain the launch plans – the timelines, owners, and lead times that define what needs to happen, who is responsible, and by when – and keep a large and varied set of stakeholders aligned and on track. You will develop a strong working understanding of the products so you can give clear, well-structured direction, and you will keep senior leadership informed on launch status, risks, and dates. This is a highly cross-functional role in which your impact comes through communication, organization, and consistent follow-through. You will be proactive in keeping commitments on track, following up with stakeholders diplomatically and in a way that strengthens working relationships. What this role is not: this is not an engineering project management role. You will not be coordinating engineering teams against a development plan or managing inter-team technical dependencies and delivery timelines. Your focus is the launch and the stakeholders around it – ensuring the business is ready, aligned, and set up for a successful release. What success looks like in your first 6 months You know the landscape. You understand our AI products well enough to explain them to any audience, and you know who owns what across marketing, sales, support, training, solution architects, and docs. The launch calendar is yours. There’s a single, up-to-date view of what’s launching when — with owners, dependencies, and lead times — and people rely on it. You’ve run a launch. You’ve coordinated at least one launch end-to-end, keeping every workstream aligned and on schedule through to a clean release. A cadence is in place. A regular check-in and communication rhythm exists, so stakeholders always know what they need to do and by when. Leadership trusts your read. You give execs a concise, accurate picture of launch status and risks — and they come to you for it. Working with Senior Leadership Launch readiness is a topic our executives care about, and you will be their trusted point of contact for it. You will report launch status directly to senior leadership, present timelines and readiness in leadership forums, and give our executives the clear, concise picture they need to make decisions. This is a rare opportunity early in a career to work alongside leaders across the company, build genuine relationships with the executive team, and be recognized as the person who makes launches happen – visibility that can open significant doors for your future at Intermedia. Key Responsibilities Own and maintain launch plans for AI products – project plans and spreadsheets capturing timelines, owners, dependencies, and required lead times for each task. Map the stakeholders involved in each launch and run a clear communication cadence so everyone knows what they need to do and by when. Track go-to-market readiness across the business – marketing, sales, support, training, solution architects, documentation, and more – and keep it all moving toward the launch date. Provide clear, well-organized direction to stakeholders and follow up proactively and diplomatically to keep commitments on track. Report launch status, risks, and delivery dates to senior leadership, and present readiness in leadership forums. Coordinate usability testing and customer feedback sessions by connecting product teams with customers, solution architects, and other stakeholders, and organizing the logistics. Run launch checklists, go/no-go reviews, and post-launch retrospectives to continuously improve how we launch. Build a strong working understanding of the products so you can communicate credibly with any audience, from engineers to executives. Requirements Enough familiarity with AI products to explain them credibly to any audience; deep technical or model-building knowledge is not required. 1–2 years of experience in a role that rewards strong organization and coordination – for example project or program coordination, product ownership, business operations, launch or event management, an internship, or a similar cross-functional role. We’re open to high-potential candidates early in their careers. A track record of keeping multiple workstreams, owners, and deadlines on track at once, with excellent attention to detail. Excellent written and verbal communication, with the ability to tailor a message to any audience, from individual contributors to senior executives. Strong interpersonal skills and a collaborative, outgoing style; you build trust quickly and enjoy working across teams. A proactive, self-starting mindset – you take ownership, anticipate what is needed, and follow through without being asked. Confidence and professionalism when engaging and presenting to senior stakeholders. Comfort working with globally distributed teams, with strong asynchronous communication skills. Upper-intermediate or higher English proficiency. Bachelor’s degree or equivalent professional experience. Would Be a Plus Exposure to go-to-market, product marketing, or launch/event coordination (including internships or university projects). Experience with planning and collaboration tools (e.g. Smartsheet, Jira, Asana, Monday). Familiarity with UCaaS/CCaaS or other SaaS products. Familiarity with modern AI concepts or products. Why Join Us This is a high-visibility role at the heart of how Intermedia brings its AI products to market. You will work with colleagues in nearly every part of the company and partner directly with senior leadership, building relationships and credibility with our executive team. It is a genuine springboard: you will gain a broad understanding of how the business fits together, develop a wide internal network, and make a visible, measurable impact on the success of every launch. If you are organized, proactive, and motivated by delivering results through people, we’d love to hear from you.
Location: Portugal Workplace: remote About the Role We are looking for a Senior UI/UX Designer – AI to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Key Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: Portugal Workplace: remote UI/UX Designer 2 – AI About the Role We are looking for a Senior UI/UX Designer – AI to help define the next generation of intelligent experiences across Intermedia's products. In this role, you will design experiences that make artificial intelligence useful, intuitive, trustworthy, and approachable for business users. You will work at the intersection of UX strategy, interaction design, generative AI, conversational experiences, and enterprise software , turning sophisticated AI capabilities into simple experiences that solve real customer problems. You will partner closely with Product Managers, Product Owners, AI/ML teams, Engineering, Research, and other designers throughout the complete product lifecycle—from customer and market research through concepts, prototyping, development, launch, and post-launch analysis. This is not simply a role for adding AI features to existing interfaces. You will help define how users interact with AI across our products , including copilots, assistants, conversational interfaces, recommendations, summarization, intelligent automation, and agentic experiences. Responsibilities AI Experience Design Design intuitive user experiences for AI-powered capabilities across web, desktop, mobile, and administrative interfaces. Explore new interaction models for generative AI, including conversational interfaces, copilots, AI assistants, intelligent recommendations, content generation, summarization, and AI-driven workflow automation. Design experiences for emerging agentic AI capabilities where AI systems can reason, recommend actions, execute tasks, and coordinate multi-step workflows on behalf of users. Translate complex AI functionality into simple, understandable interactions appropriate for everyday business users. Determine when AI should proactively assist users versus when users should explicitly initiate or control AI functionality. Design effective patterns for prompts, suggestions, generated content, AI actions, confirmations, feedback, and human intervention. Create experiences that communicate what an AI system is doing, why it made a recommendation, and what actions it has taken or intends to take. UX & Product Design Own design initiatives from discovery and concept development through prototyping, implementation, launch, and post-launch optimization. Conduct user research, usability studies, interviews, competitive analysis, and workflow analysis to understand customer needs and behaviors. Translate customer problems and product requirements into user journeys, workflows, wireframes, prototypes, and high-fidelity designs. Develop and validate design hypotheses through rapid prototyping and user testing. Identify opportunities to simplify complex workflows through thoughtful UX and intelligent automation. Use qualitative and quantitative data to evaluate experiences and recommend improvements. Work closely with Product Management to ensure designs address meaningful customer problems and measurable business outcomes. AI Trust & Responsible Design Design AI experiences that establish appropriate levels of trust, transparency, and user control . Clearly distinguish AI-generated information and actions where appropriate. Design graceful experiences for uncertainty, incomplete information, errors, hallucinations, and situations where the AI cannot confidently complete a request. Create effective confirmation, undo, escalation, and human-in-the-loop patterns for AI-driven actions. Design feedback mechanisms that allow users to evaluate, correct, or improve AI-generated results. Partner with Product, Engineering, Security, Privacy, and Legal teams to incorporate responsible AI principles into the user experience. Help establish UX guidelines for consistent and responsible use of AI throughout Intermedia products. Design Systems Contribute to and evolve Intermedia's design system to support AI-powered experiences. Define reusable patterns and components for conversational interfaces, AI recommendations, generated content, AI actions, status indicators, feedback mechanisms, and agentic workflows. Ensure new AI capabilities integrate naturally with established product experiences rather than feeling like disconnected features. Maintain consistency across products while identifying where emerging AI interactions require new design paradigms. Partner with designers and developers to ensure design-system components are practical, scalable, accessible, and consistently implemented. Collaboration & Leadership Partner closely with Product Managers, Product Owners, AI/ML engineers, software engineers, architects, researchers, and other designers. Facilitate design workshops and collaborative discovery sessions to explore customer problems and AI opportunities. Clearly communicate design rationale, research findings, user needs, and tradeoffs to technical and non-technical stakeholders. Challenge assumptions and advocate for customer-centered solutions when technology or implementation considerations begin driving the experience. Provide design leadership and mentorship to other designers and help raise the overall quality of UX across the organization. Collaborate effectively across multiple teams and product areas to create coherent end-to-end customer experiences. Stay current with emerging AI technologies, interaction patterns, and design practices and translate relevant developments into practical product experiences. Our Expectations 5+ years of professional UI/UX, Product Design, or Interaction Design experience, ideally designing complex SaaS or enterprise software. A strong portfolio demonstrating end-to-end product design, complex workflows, interaction design, and thoughtful problem solving. Excellent knowledge of usability, UX/UI, interaction design, information architecture, accessibility, and human factors principles. Strong ability to analyze complex requirements and turn them into simple, elegant solutions. Experience conducting or participating in user research and usability testing. Strong proficiency with Figma , prototyping tools, and modern design-system practices. Experience working closely with Product Management and Engineering in an Agile software-development environment. Strong communication, presentation, collaboration, and stakeholder-management skills. Ability to work effectively with ambiguity and rapidly evolving requirements. Strong attention to detail while maintaining an understanding of the broader product and customer experience. AI Experience & Knowledge We don't expect you to be an AI engineer, but we do expect curiosity and practical fluency with modern AI technologies. The ideal candidate has: Experience designing products or features powered by generative AI, machine learning, or intelligent automation. Understanding of large language models (LLMs) and the opportunities and limitations they introduce into product experiences. Familiarity with conversational UX and natural-language interfaces. Understanding of concepts such as prompts, context, AI-generated content, confidence and uncertainty, hallucinations, and AI feedback loops. Familiarity with AI agents and emerging patterns for designing systems that can perform multi-step actions on behalf of users. Experience thinking through trust, transparency, explainability, privacy, and user control in AI experiences. A strong interest in experimenting with new AI tools and interaction models. Advantages Experience designing enterprise communications, collaboration, contact center, productivity, or workflow-automation products. Experience designing AI copilots, assistants, conversational interfaces, or agentic workflows. Experience developing or contributing to large-scale design systems. Experience with voice and multimodal interfaces. Understanding of accessibility standards and inclusive design. Familiarity with HTML/CSS and the technical constraints of modern web applications. Experience using AI-assisted design and prototyping tools. Experience working with globally distributed Product and Engineering teams. What Success Looks Like As a Senior UI/UX Designer – AI, you will help ensure that AI at Intermedia is not simply powerful technology—it is a valuable and trusted customer experience . Success means: Customers immediately understand how AI can help them. Complex AI capabilities feel simple and natural to use. Users remain informed and in control when AI recommends or takes actions. AI features integrate seamlessly into existing customer workflows. Common AI interaction patterns become consistent across Intermedia products. Research and customer feedback meaningfully influence AI product decisions. Product and Engineering teams view Design as a strategic partner in determining what AI experiences should be built , not simply how they should look. Ultimately, you will help establish the design language and interaction principles that shape how customers experience AI across Intermedia's portfolio.
Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. Are you ready to make your mark? About the Role In this role, you will design and build the backend services and capabilities that enable users to create, configure, test and deploy. You will work closely with frontend engineers, AI/ML engineers, product managers, UX designers, and platform teams to bring Agent Studio capabilities from concept through production. You will develop the services behind agent configuration, orchestration, integrations, testing, deployment, and lifecycle management while ensuring the platform meets enterprise expectations for performance, reliability, security, and scalability. This is a great opportunity for an experienced backend engineer who enjoys solving complex technical problems, building extensible products, and creating intuitive ways for users. What You Will Be Doing • Design, develop, test, and maintain scalable backend services and APIs • Build capabilities that enable users to create, configure, test and deploy. • Build APIs and service interfaces that enable intuitive user experiences and reliable interaction between frontend and backend services. • Develop mechanisms for managing configurations, versions, state, context, tools, permissions, and other runtime components. • Build services that enable to securely interact with Intermedia products, enterprise applications, APIs, data sources, and external services. • Collaborate closely with frontend engineers and UX teams to translate complex capabilities into intuitive product experiences. • Work with product managers to translate customer needs and requirements into scalable technical solutions. • Contribute to technical design decisions for agent orchestration, configuration management, workflow execution, integrations, and supporting backend services. • Build capabilities that allow users to test, evaluate, troubleshoot, and refine before and after deployment. • Develop reliable mechanisms for handling execution, errors, retries, timeouts, and other runtime conditions. • Design appropriate controls for authentication, authorization, permissions, and secure access to tools, models, services, and data. • Design for scalability, reliability, performance, observability, and fault tolerance across services. • Write high-quality, readable, testable code that follows established engineering standards and best practices. • Participate in code and design reviews and contribute to strong engineering and quality practices across the team. • Troubleshoot and resolve complex issues across backend services, workflows and integrations. • Build monitoring, logging, testing, and observability into production services to support reliable agent execution and product operations. • Collaborate with DevOps, and infrastructure teams to support reliable deployment and operation. • Stay current with emerging technologies and engineering approaches related backend engineering, and distributed systems. • Participate in continuous improvement initiatives that enhance product quality, reliability, developer productivity, and engineering efficiency. What You Will Bring to the Role Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience. • 4–7 years of professional software engineering experience, with demonstrated experience developing backend applications and services. • Strong proficiency in one or more backend programming languages and associated frameworks. • Experience designing and developing RESTful APIs, microservices, or other serviceoriented applications. • Solid understanding of software design principles, data structures, algorithms, and distributed systems concepts. • Experience working with relational and/or NoSQL databases. • Experience building and supporting scalable, reliable production applications. • Experience integrating applications with internal and external APIs, services, and data sources. • Experience designing backend services that support complex, interactive product experiences. • Working knowledge of cloud platforms such as AWS or Azure and cloud-native application architectures. • Familiarity with automated testing, CI/CD, source control, and modern software development practices. • Understanding of monitoring, logging, observability, and production support practices. • Strong problem-solving skills and the ability to independently investigate and resolve complex technical issues. • Ability to work effectively in an environment where technologies, product requirements, and technical approaches are evolving rapidly. • Strong communication and collaboration skills with the ability to work effectively across backend, frontend, AI/ML, Product, UX, and platform teams. • Working understanding of Agile development methodologies and frameworks. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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