Location: 100 Montgomery Street, Suite 2000, San Francisco, CA 94104-4348
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: This role will be hybrid with an in-office requirement 3x a week. We are open to hiring out of any of our EPIC offices. Please refer to our office locations: https://www.epicbrokers.com/about/locations/.
Overview:
This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required.
Duties & Responsibilities
• Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.
• Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:
o Create and submit renewal specifications to the marketplace
o Negotiate policy terms, conditions, and premiums
o Present marketing results to clients
o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients
• Coordinate London/Bermuda placements with our wholesale partners
• Develop productive business relationships with key insurance underwriters
• Keep clients abreast of marketplace developments and innovations
• Implement and maintain a quality service plan in all areas of client deliverables
• Support and grow ongoing client relationships
• Oversee the creation of certificates of insurance and auto-identification cards
• Request invoices, ensure timely payment and remittance
• Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors
• Assist with special projects and client requests
• Coordinate the production of renewal strategy, renewal presentation, and stewardship reports
• Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations
• Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics)
• Service clients’ daily account needs
• Perform other such duties as may be assigned by the company at its discretion from time to time
• Contribute to the growth and development of the National Risk Management Healthcare Practice
• Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested
• Assist in the training/supervision of junior staff
Knowledge, Skills, and Abilities
• Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc)
• Superior organizational skills and close attention to detail
• Strong problem-solving skills and a sense of urgency
• Results-oriented with a substantial client service focus
• Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments
• Strong quantitative and analytical skills
• Ability to work independently and consistently meet deadlines
• 10% travel may be required
• Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices
• Desire to work in a collaborative, team-oriented environment
• Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved
• Strong negotiation and presentation skills
Credentials and Experience
• Bachelor’s Degree
• Minimum of 5 years of professional liability broking experience
• Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook)
• Holds a valid P&C Broker’s License(s)
• Additional related designations and experience with captives will be viewed positively
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 1140 Avenue of the Americas 8th Floor, New York, NY 10036
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION:
This role will be hybrid with an in-office requirement 3x a week. We are open to hiring out of any of our EPIC offices. Please refer to our office locations: https://www.epicbrokers.com/about/locations/.
Overview:
This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required.
Duties & Responsibilities
• Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.
• Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:
o Create and submit renewal specifications to the marketplace
o Negotiate policy terms, conditions, and premiums
o Present marketing results to clients
o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients
• Coordinate London/Bermuda placements with our wholesale partners
• Develop productive business relationships with key insurance underwriters
• Keep clients abreast of marketplace developments and innovations
• Implement and maintain a quality service plan in all areas of client deliverables
• Support and grow ongoing client relationships
• Oversee the creation of certificates of insurance and auto-identification cards
• Request invoices, ensure timely payment and remittance
• Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors
• Assist with special projects and client requests
• Coordinate the production of renewal strategy, renewal presentation, and stewardship reports
• Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations
• Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics)
• Service clients’ daily account needs
• Perform other such duties as may be assigned by the company at its discretion from time to time
• Contribute to the growth and development of the National Risk Management Healthcare Practice
• Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested
• Assist in the training/supervision of junior staff
Knowledge, Skills, and Abilities
• Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc)
• Superior organizational skills and close attention to detail
• Strong problem-solving skills and a sense of urgency
• Results-oriented with a substantial client service focus
• Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments
• Strong quantitative and analytical skills
• Ability to work independently and consistently meet deadlines
• 10% travel may be required
• Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices
• Desire to work in a collaborative, team-oriented environment
• Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved
• Strong negotiation and presentation skills
Credentials and Experience
• Bachelor’s Degree
• Minimum of 5 years of professional liability broking experience
• Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook)
• Holds a valid P&C Broker’s License(s)
• Additional related designations and experience with captives will be viewed positively
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: 101 Federal Street, Suite 550, Boston, MA 02110
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION: This role will be hybrid with an in-office requirement 3x a week. We are open to hiring out of any of our EPIC offices. Please refer to our office locations: https://www.epicbrokers.com/about/locations/.
.
Overview:
This position includes working closely with Global Client Executives, primarily focusing on client relations and service delivery to healthcare clients and new business prospects. It also includes developing and mentoring less experienced healthcare casualty colleagues who support the senior healthcare broker on their book of business. This role requires three days per week in the office. Office locations include: San Francisco, New York, Atlanta, Boston. Healthcare Professional Liability experience required.
Duties & Responsibilities
• Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.
• Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:
o Create and submit renewal specifications to the marketplace
o Negotiate policy terms, conditions, and premiums
o Present marketing results to clients
o Review quotes, binders, policies, and endorsements for accuracy and transmit to clients
• Coordinate London/Bermuda placements with our wholesale partners
• Develop productive business relationships with key insurance underwriters
• Keep clients abreast of marketplace developments and innovations
• Implement and maintain a quality service plan in all areas of client deliverables
• Support and grow ongoing client relationships
• Oversee the creation of certificates of insurance and auto-identification cards
• Request invoices, ensure timely payment and remittance
• Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors
• Assist with special projects and client requests
• Coordinate the production of renewal strategy, renewal presentation, and stewardship reports
• Assist Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations
• Understand and deploy Risk Consulting Services (Claims, Loss Control & Analytics)
• Service clients’ daily account needs
• Perform other such duties as may be assigned by the company at its discretion from time to time
• Contribute to the growth and development of the National Risk Management Healthcare Practice
• Attend various insurance industry events, (ASHRM, IMAC, HCIC) as requested
• Assist in the training/supervision of junior staff
Knowledge, Skills, and Abilities
• Comprehensive and technical understanding of healthcare professional liability coverage. Additional healthcare casualty coverages viewed positively (Workers’ compensation, automobility liability, foreign liability, etc)
• Superior organizational skills and close attention to detail
• Strong problem-solving skills and a sense of urgency
• Results-oriented with a substantial client service focus
• Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments
• Strong quantitative and analytical skills
• Ability to work independently and consistently meet deadlines
• 10% travel may be required
• Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices
• Desire to work in a collaborative, team-oriented environment
• Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved
• Strong negotiation and presentation skills
Credentials and Experience
• Bachelor’s Degree
• Minimum of 5 years of professional liability broking experience
• Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, and Outlook)
• Holds a valid P&C Broker’s License(s)
• Additional related designations and experience with captives will be viewed positively
CERTIFICATES, LICENSES, REGISTRATIONS:
Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education
Valid driver’s license
PHYSICAL DEMANDS:
The physical demands described below are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this position, the employee is regularly required to sit, stand, and move about; use hands to handle or operate objects; reach with hands and arms; and communicate effectively (talk and hear). Specific vision abilities include close vision and the ability to adjust focus. This role also requires the ability to travel independently to client sites, which may include occasional air travel.
WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS:
The work environment characteristics described here are representative of those encountered while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
The noise level in the work environment is typically moderate, with minimal exposure to physical risk.
OTHER DUTIES:
This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities required of the employee. Duties and responsibilities may change at any time, with or without notice.
The national average salary for this role is $150,000 to $175,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
#LI-LL1 #LI-Hybrid
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
- Fluency in Russian
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €94,000 - €105,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: New York, New York; San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $204,000-$240,000.
#LI-Onsite
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: London, United Kingdom
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact.
You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role.
WHAT YOU'LL ACHIEVE
- Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion
- Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business
- Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals
- Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews
- Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion
- Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered
- Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system
- Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base
SKILLS YOU'LL NEED TO BRING
- Experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment
- Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans
- Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows
- Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy
- Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes
- Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems
- You’re obsessed with AI, constantly building with the newest tools and learning new ways of working
NICE TO HAVES
- Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software
- Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path
- Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams
- Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Lisbon, Portugal
JoomPulse
is an AI analytics tool for Mercado Livre and Shopee sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions.
JoomPulse is one of the key businesses of Joom Group, an international tech-centric group of e-commerce companies that was founded in 2016 in Latvia. Joom Group also includes the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; and Onfy, a pharmaceutical marketplace in Germany. Joom Group has offices in Latvia, China, Germany, and Brazil, with its headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses and products.
Currently, we are looking for an
Senior Product Analyst.
The JoomPulse Product Analyst owns the three things that decide whether the product grows:
The quality of the data on the platform
The product analytics that tell us whether new features and new data actually move conversion and retention
The market analysis that turns our marketplace data into insight for large corporate data clients and for the press
This person makes sure we can trust our own data, makes sure every significant feature and data release is measured against its real effect on conversion and retention, and packages our marketplace data into external-facing market analysis (category trends, pricing, market dynamics) that lands with corporate clients and journalists.
Responsibilities
Transform imperfect data into clear, actionable insights that drive decisions
Conduct product research (identify growth opportunities, answer high-level questions, and formulate hypotheses for the team)
Analyze user behavior patterns and independently uncover insights that are meaningful for the product
Influence goal setting and project prioritization within the team based on data
Develop self-service capabilities in the domain (structure data to make it easily usable by AI tools, and automate routine analysis so the team can independently answer basic questions)
Identifying growth opportunities for the product, analysis and sales forecasting, including identifying seasonality and trends
Requirements
5+ years of experience in data analysis
Ability to write complex SQL queries (complex joins, window functions, CTEs, query optimization)
Product-analytics depth (retention (paid & usage), cohort analysis, funnels, activation, ARPU/LTV, engagement)
Knowledge of mathematical statistics and practical experience applying it
Hands-on with a cloud warehouse (BigQuery or equivalent)
BI and data storytelling (builds and maintains dashboards (Metabase / Looker Studio or equivalent))
Skill in selecting appropriate data evaluation methods: analytics, research, or using external data
Ability to tackle complex problems in situations with incomplete data
Attention to detail and ability to see tasks through to completion
Preferred
Built a data-quality or data-observability system from scratch and owned it
Owned product analytics on a data / analytics product specifically
Python (pandas / numpy) for analysis and automation and PySpark / big-data processing for the more technical work
B2B SaaS experience
Experience in marketplace analytics and deep understanding of marketplaces base metrics and ranking algorithms
We offer
Compensation package: base salary and performance-based bonuses
Office-first: flexible hours with a possibility to work remotely 52 days per year, and 22 days of paid annual leave
Care & Wellbeing: health insurance (including dental care) for employees and their children, daily meal allowance, and 100% paid sick leave
AI-first approach: licenses and access to a wide range of AI tools
Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work
B
efore applying for the above position please review our Candidate Privacy Notice
here
. By responding to the vacancy, you acknowledge that you have read our Privacy notice.
Location: UNITED STATES - Remote, EMEA - Remote, LATAM - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About the role
MetaMask is the world's leading self-custodial wallet — and the primary gateway for hundreds of millions of people into the onchain economy. Our Trading features sit at the heart of that experience: enabling users to place a swap, a perp trade, a prediction market trade, or an investment in Real-World-Assets (RWA) with confidence.
We're looking for a strategic, data-informed, and user-obsessed
Senior Product Marketing Manager
to own the positioning and growth of these features. This is one of the highest-leverage roles in the MetaMask marketing organisation — sitting at the intersection of product strategy, go-to-market execution, and long-term brand trust.
You'll report to our Product Marketing Director and work across Product, Growth, Brand, Business Development, and Partner Marketing to ensure every launch and lifecycle initiative is anchored in insight, competitive differentiation, and measurable impact.
What you'll do
Strategy
Define and execute end-to-end GTM strategy for features within Trading across global markets — from opportunity sizing and positioning through to launch and lifecycle optimisation
Partner with Product leads to shape roadmap priorities based on market insight, user behaviour, and growth potential
Act as a strategic thought partner to Product and Growth, representing user needs and market realities in decision-making
Influence long-term product strategy and monetisation through competitive analysis, segmentation, and market research
GTM and product growth
Lead product and feature launches, crafting narratives that resonate with crypto traders and holders,
Drive lifecycle marketing initiatives that increase awareness, activation, and retention across Trading funnels
Partner with Growth and Analytics to identify friction points and opportunities within user journeys, translating insights into programmes that move key metrics — conversion, volume, retention
Ensure strong measurement and continuous iteration — every campaign should have clear success metrics and documented learnings
Cross-functional collaboration
Collaborate with Product, Brand, Growth, Communications, Business Development, and Customer Support to deliver integrated campaigns that connect product value to cultural relevance
Align cross-functional stakeholders and manage timelines, priorities, and expectations to ensure seamless execution
Partner with Data and Product to monitor performance, share learnings, and continually refine GTM approaches
Brand and community
Strengthen MetaMask's reputation as a trusted, user-first brand in the Trading community
Support education, community, and influencer programmes that drive awareness and confidence — particularly among emerging market segments
Ensure consistency in storytelling across all surfaces, from lifecycle emails to content and brand campaigns
What you'll bring
6 to 8+ years in product marketing, ideally within fintech, crypto, or a high-growth consumer tech environment
Demonstrated success leading complex product launches and lifecycle growth initiatives with measurable outcomes
Strong strategic thinking and storytelling ability — able to turn complex product concepts into clear, compelling narratives
Analytical and outcome-driven; comfortable interpreting data and using insight to inform both marketing and product strategy
Exceptional cross-functional communication, influence, and project leadership skills
Deep curiosity about web3, DeFi, and onchain user behaviour — or direct experience in the crypto ecosystem
Nice to have:
experience in leading GTM for perps trading and prediction markets products and leading GTM to Asia audience.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
.
The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range.
US pay range (not including bonus, equity or other benefits)
$146,000
—
$220,000 USD
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Anywhere
Our client, Retenta is a full-funnel marketing partner for iGaming brands across Latin America, covering the entire player journey - from turnkey brand launches to long-term retention. Their services span brand sponsorships, media and communication, paid acquisition, SEO, affiliates and influencers, as well as CRM and gamification built to turn first deposits into lifetime value.
Perfect for those who aim to:
Research, test, and launch campaigns on Google UAC, Apple Search Ads (ASA), Telegram Ads, X (Twitter) Ads, and other paid acquisition channels;
Own App Store Optimization (ASO): keyword research, metadata, creative testing (icons, screenshots, preview videos) to improve organic visibility and conversion rate;
Continuously identify, evaluate, and pilot new traffic sources and acquisition channels relevant to iGaming;
Design and run structured tests (creatives, bidding strategies, targeting signals, product pages) to validate new channels before scaling;
Analyze test results, build hypotheses, and document learnings to inform future acquisition strategy;
Manage creative asset feeds and audience/conversion signals to optimize automated bidding (UAC, ASA);
Collaborate with creative, ASO, and analytics teams to align testing roadmaps and share insights across channels;
Monitor competitor ASO strategies, store trends, and algorithm updates (Google Play, App Store) to spot new opportunities;
Track and report on channel performance using CPA, ROMI, IPM, conversion rate, and other relevant metrics.
Experience you’ll need to bring:
Proven experience 2+ years in mobile user acquisition, with hands-on work in Google UAC and/or Apple Search Ads;
Practical experience with ASO — keyword optimization, A/B testing store listings, and working with tools like AppTweak, ASOMobile, or Sensor Tower;
Experience testing or launching campaigns on Telegram Ads, X Ads, or similar emerging/alternative channels is a strong plus;
Solid understanding of mobile marketing metrics (CPA, CPI, ROMI, retention/LTV basics);
Experience with MMP/tracking tools (AppsFlyer, Adjust, or similar) and analyzing cohort data;
Comfortable working with limited historical data and building test plans from scratch;
Experience in iGaming or another regulated/high-competition vertical is a must.
It's a perfect match if you have those personal features:
Analytical mindset with strong attention to detail;
Curiosity and a proactive approach to testing new ideas and channels;
Result-oriented with focus on measurable outcomes;
Ability to balance creativity with data-driven decision-making;
Strong ownership and accountability for campaign performance;
Adaptability in a fast-changing environment (platforms, trends, algorithms);
Good communication skills and ability to work cross-functionally.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Warsaw
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This role is based within our studio, Belka Games
Belka Games is a game development company ranked by Sensor Tower among the top 30 highest-grossing game developers in Europe. Our games have reached more than 110 million players worldwide
Role Overview
We are looking for a
Product Director
to lead and strengthen our
Hybrid Casual direction
, combining ownership and development of existing live products with the creation, validation, and launch of new product initiatives
As part of the Belka Games leadership team, you will contribute to the company’s broader product strategy and long-term development
The role includes responsibility for product strategy, business performance of the Hybrid Casual portfolio, including its revenue, profitability, long-term value, and investment efficiency. You will also build strong product teams and establish a systematic and repeatable approach to creating and scaling successful Hybrid Casual products.
Key Responsibilities
Part 1 - Live product ownership
Define and implement the product strategy for the Hybrid Casual portfolio, ensuring sustainable growth and long-term product health
Drive the business performance of the direction, including revenue growth, profitability, long-term portfolio value, and investment efficiency
Drive improvements in retention, engagement, monetization, product quality, and other key product and business metrics
Balance short-term performance priorities with long-term product investments and allocate resources across the portfolio accordingly
Define product and LiveOps priorities based on data, business impact, investment efficiency, and growth potential
Make decisions on the launch, scaling, transformation, or termination of product initiatives
Ensure reliable execution of product updates and scale successful features, mechanics, and practices across live products
Build transparent cross-functional decision-making processes and align Product, Development, Analytics, Marketing, and other business functions around shared goals and priorities
Partner with the Belka Games leadership team on the company’s product strategy and long-term development
Hire and develop senior product leaders, build autonomous and scalable teams
Part 2 - RnD
Define and implement the R&D strategy for the Hybrid Casual direction
Identify new product opportunities, segments, and mechanics, and manage a pipeline of hypotheses, experiments, prototypes, and product initiatives
Apply a data-informed and hypothesis-driven approach to identifying, prioritizing, and validating new product opportunities
Own the development of new product concepts from ideation and prototyping through validation, soft launch, global launch, and scaling
Define success criteria and evaluate initiatives against relevant product, market, and business benchmarks
Develop business cases for new product investments, including the opportunity, expected business impact, required resources, and key risks
Make investment decisions on the further development, scaling, transformation, or termination of product initiatives
Establish clear validation stages, decision criteria, and investment gates to improve the predictability and efficiency of R&D outcomes
Systematize learnings from experiments and launches, scale effective practices across initiatives, and eliminate consistently ineffective approaches
Required Skills, Knowledge and Expertise
Senior product leadership experience in the games industry as a Product Director, Head of Product, Executive Producer, or in a comparable role
Strong experience with live mobile F2P games, ideally within Hybrid Casual or adjacent Casual genres
Proven experience defining and implementing product strategy
Experience managing a portfolio of live products and new product initiatives across the full product lifecycle
Experience owning business performance and allocating investment and resources across a product portfolio
Deep understanding of F2P monetization, LiveOps, product economies, progression systems, and mobile games market dynamics, with proven experience improving retention, engagement, monetization, revenue, profitability, and long-term product health
Strong analytical and business skills, including experience building business cases and making data-informed product and investment decisions
Experience building autonomous cross-functional teams and hiring and developing senior Product Managers, Game Producers, or other product leaders
Excellent leadership, communication, cross-functional management, and stakeholder alignment skills
Ability to make clear decisions in uncertain conditions and take ownership of their business consequences
Fluent in English and Russian
What Success Looks Like
A strong and scalable Hybrid Casual portfolio with sustainable product and business performance
Growth in the key product and business metrics of live products
Strong, autonomous product teams led by capable product leaders
A predictable and repeatable approach to creating, validating, and scaling new products
A continuous pipeline of high-potential R&D initiatives
Increased maturity and effectiveness of the product function across the company
Working at Tripledot
Hybrid Working
26 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year
Regular company events and rewards:
Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit
Private Medical Cover with Luxmed:
Have peace of mind with private medical cover, ensuring your and your family’s health is in good hands
Daily Free Lunch:
When working in the office order free food from Pyszne.pl
Multisport Plus Card:
Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Continuous Professional Development:
Propel your career with continuous opportunities for professional development
English & Polish Classes:
Improve your language skills with access to English and Polish classes
Location: Limassol
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
This role is based within our studio, Belka Games
Belka Games is a game development company ranked by Sensor Tower among the top 30 highest-grossing game developers in Europe. Our games have reached more than 110 million players worldwide
Role Overview
We are looking for a
Product Director
to lead and strengthen our
Hybrid Casual direction
, combining ownership and development of existing live products with the creation, validation, and launch of new product initiatives
As part of the Belka Games leadership team, you will contribute to the company’s broader product strategy and long-term development
The role includes responsibility for product strategy, business performance of the Hybrid Casual portfolio, including its revenue, profitability, long-term value, and investment efficiency. You will also build strong product teams and establish a systematic and repeatable approach to creating and scaling successful Hybrid Casual products.
Key Responsibilities
Part 1 - Live product ownership
Define and implement the product strategy for the Hybrid Casual portfolio, ensuring sustainable growth and long-term product health
Drive the business performance of the direction, including revenue growth, profitability, long-term portfolio value, and investment efficiency
Drive improvements in retention, engagement, monetization, product quality, and other key product and business metrics
Balance short-term performance priorities with long-term product investments and allocate resources across the portfolio accordingly
Define product and LiveOps priorities based on data, business impact, investment efficiency, and growth potential
Make decisions on the launch, scaling, transformation, or termination of product initiatives
Ensure reliable execution of product updates and scale successful features, mechanics, and practices across live products
Build transparent cross-functional decision-making processes and align Product, Development, Analytics, Marketing, and other business functions around shared goals and priorities
Partner with the Belka Games leadership team on the company’s product strategy and long-term development
Hire and develop senior product leaders, build autonomous and scalable teams
Part 2 - RnD
Define and implement the R&D strategy for the Hybrid Casual direction
Identify new product opportunities, segments, and mechanics, and manage a pipeline of hypotheses, experiments, prototypes, and product initiatives
Apply a data-informed and hypothesis-driven approach to identifying, prioritizing, and validating new product opportunities
Own the development of new product concepts from ideation and prototyping through validation, soft launch, global launch, and scaling
Define success criteria and evaluate initiatives against relevant product, market, and business benchmarks
Develop business cases for new product investments, including the opportunity, expected business impact, required resources, and key risks
Make investment decisions on the further development, scaling, transformation, or termination of product initiatives
Establish clear validation stages, decision criteria, and investment gates to improve the predictability and efficiency of R&D outcomes
Systematize learnings from experiments and launches, scale effective practices across initiatives, and eliminate consistently ineffective approaches
Required Skills, Knowledge and Expertise
Senior product leadership experience in the games industry as a Product Director, Head of Product, Executive Producer, or in a comparable role
Strong experience with live mobile F2P games, ideally within Hybrid Casual or adjacent Casual genres
Proven experience defining and implementing product strategy
Experience managing a portfolio of live products and new product initiatives across the full product lifecycle
Experience owning business performance and allocating investment and resources across a product portfolio
Deep understanding of F2P monetization, LiveOps, product economies, progression systems, and mobile games market dynamics, with proven experience improving retention, engagement, monetization, revenue, profitability, and long-term product health
Strong analytical and business skills, including experience building business cases and making data-informed product and investment decisions
Experience building autonomous cross-functional teams and hiring and developing senior Product Managers, Game Producers, or other product leaders
Excellent leadership, communication, cross-functional management, and stakeholder alignment skills
Ability to make clear decisions in uncertain conditions and take ownership of their business consequences
Fluent in English and Russian
What Success Looks Like
A strong and scalable Hybrid Casual portfolio with sustainable product and business performance
Growth in the key product and business metrics of live products
Strong, autonomous product teams led by capable product leaders
A predictable and repeatable approach to creating, validating, and scaling new products
A continuous pipeline of high-potential R&D initiatives
Increased maturity and effectiveness of the product function across the company
Working at Tripledot
Fully remote
Paid Holiday:
Enjoy 20 business days of paid holiday
Collaborative and Data-Driven Culture:
Work in an environment where strong opinions are welcomed, ideas are challenged constructively, and product decisions are based on metrics and insights
Continuous Professional Development:
Grow your expertise through professional development opportunities within the company’s learning budget
Medical Insurance Compensation:
Receive compensation for private medical insurance
Sport Compensation:
Stay fit and active with partial reimbursement for your gym membership
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: NYC Metro
About the role
The Enterprise AI and Digital Natives segment is Cloudflare's fastest growing and highest visibility market. This segment is dedicated exclusively to the largest organizations in the modern tech economy including premier SaaS platforms, hyperscale digital marketplaces, and leading AI labs. This is a deep infrastructure, developer centric play where technical alignment and deep engineering partnerships are our most critical currencies, resulting in Cloudflare’s largest and most complex enterprise agreements.
Digital Native AEs at Cloudflare sell into the most innovative companies in North America. In targeting high-growth, technologically advanced, and venture-backed companies, AEs are positioned to drive in-depth product discussions while communicating and demonstrating value quickly to customers. This role within the digital native segment focuses on both the acquisition of prospective Digital Native accounts, as well as the expansion of existing customer accounts. The ideal candidate will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.
Responsibilities
Develop, execute, and maintain your territory plan to exceed quarterly sales targets and annual quota assignment.
Be an expert in three unique sales motions; new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
Build a robust sales pipeline utilizing the four sourcing funnels: AE led outbound, BDR, Channel, and Marketing Inbound.
Develop and strategically leverage a deep technical understanding of the problems Cloudflare solves in order to drive a consultative sales motion.
Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
Accurately forecast, build commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
Desirable Skills, Knowledge, and Experience
5+ years sales experience selling B2B SaaS
Strong B2B discovery skills
Candidates have a point of view of industry trends and able to customize a client centric why change narrative
Track record of beating annual targets of $1M+ and successfully managing complex six figure deals
Experienced in multithreading into the C-suite and across an organization to manage a complex sales cycle
Self-motivated; entrepreneurial spirit
Bachelor's degree required
Software and system skills are a must (SFDC, Tableau, G-suite, MSFT suite)
Ability to travel up to 25% of the time.
Compensation
Compensation may be adjusted depending on work location.
For NYC based hires: Estimated annual salary of $269,000 - $360,000.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Sta. Rosa, Laguna
Workplace: OnSite
Duties and Responsibilities
- Customer Onboarding
- Conducts customer due diligence and KYC (know-your-customer)
- Checks the legitimacy of the proof of identity and escalates immediately if suspected counterfeit or suspicious.
- Validates the completeness and accuracy of customer information on the customer information sheet/account opening form.
- Conducts signature verification.
- Photocopies the proof of identity and files it together with the account opening form.
- Creates the customer profile and opens the account in the Core Banking System (CBS)
- Secures appropriate approval for the creation completed.
- Releases passbook / chequebook / Time Deposit Certificate, as applicable, depending on the product availed by the customer.
- Scans the Account Opening Document Set.
- End-Of-Day (EOD) generation of report of all accounts opened and submits EOD report to the Service Delivery Head.
- Customer Information Update – validation of customer documents presented to support the update if customer-initiated request or performs update of customer profile as part of the periodic review.
- Conducts Enhanced Due Diligence as necessary.
- Maintains Customer’s Account in the system based on customer’s request or bank-initiated activities.
- Preparation of Customer Notifications and monitor its delivery status.
- Fire-Proof Cabinet / Vault Custodianship
- Safekeeps accountable forms and records the utilization of accountable forms.
- Safekeeping of Account Opening Documents, together with the proof of deposit, in a secured and organized manner during the branch banking hours.
- Act as dual custodian to safekeep or release the cheques received in a fire-proof cabinet/vault for deposit to the Depository Bank by the Teller.
- Customer Interaction such as but not limited to:
- Attends to customer queries at the branch.
- Responds to Customer Inquiry via email.
- Resolves customer complaint.
- Call-out (TD Maturity, Bounced Cheques, etc.)
- Release and Monitoring of Bounced Cheques Pick up and/or Replacement
- Debit Cards Handling
- Release of Debit Cards to Customers and Tagging in the System
- Blocking of Card – Lost / Stolen
- Destruction of aged card
- All files shall be safekept in the designated filing cabinet and shall be within the retention period.
- Ensure completion of tasks assigned within the agreed turnaround-time.
- Other processes that may arise related to Account Services.
- Timely reports concerns identified and possible issues that might have impact to branch operations.
- Acts as reliever when somebody goes on leave based on the relief arrangement within the team.
- Organizes team files (soft and hard copy) and adheres to the record retention policy.
- Identifies processes/systems for improvement but ensuring controls are in place.
- Initiates projects for the betterment of the team and the company as a whole.
- Participates on UAT/UVT for new or enhancement of systems that will have impact to the team.
- Participates in Business Continuity Plan (BCP) Activities.
- Prompt identification and escalation of issues noted and propose resolution to the immediate supervisor.
- Performs tasks that maybe assigned from time to time other than the basic responsibilities listed above.
- Assists in combatting money laundering by ensuring processes required are in place.
- Complies with regulatory requirements like BSP, AMLC, PDIC, BIR and other governing bodies.
- Strict adherence to company’s policies and code of conduct.
EDUCATION & COMPETENCIES
- University degree on Banking & Finance, or any related Business Course
- With at least 3 years of relevant experience in a banking industry
- Strong knowledge and experience in teller services or branch operations
- Sufficient knowledge of BSP regulations
- Good communication skills
- Problem-solving skills in a well-structured manner
- Ability to work with different culture, race, or ethnic group.
- Can work independently with minimal supervision.
- Acceptable risk management skills and ability to mitigate identified risks.
- Good interpersonal skills
- Keen attention to details
- Organize, innovative and results oriented.
- Ability to multi-task in a fast-paced environment
- Positive attitude knows how to find ways to address different circumstances.
- With official Signature Verification, KYC / CDD Training / Seminars attended.
Location: Tallinn, Estonia
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Data Analyst
to mainly c
ollaborate with stakeholders and Product Owners/Analysts to understand their data needs and provide actionable insights based on data analysis.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What does the role look like?
The
Data Analyst
will have the chance to:
• Collaborate with stakeholders and Product Owners/Analysts to understand business requirements and support data-driven decision-making.
• Analyze large and complex datasets to identify trends, patterns, and actionable insights.
• Develop and maintain dashboards, reports, and visualizations to effectively communicate findings to stakeholders.
• Support the implementation of data-driven solutions that improve business performance and operational efficiency.
• Contribute to analytics projects related to product performance, client behavior, acquisition funnels, and client lifecycle analysis.
• Ensure data accuracy and consistency through validation and quality checks.
• Work closely with BI team members to improve reporting processes and analytical capabilities.
• Stay up to date with industry trends, analytical techniques, and data visualization best practices.
What do you need to succeed in this role?
• Bachelor's degree in a quantitative field such as Mathematics, Statistics, Computer Science, Information Systems, or a related discipline.
• Minimum 2–4 years of experience as a Data Analyst or in a similar analytical role, preferably within the Finance/FX industry.
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and interpret data accurately.
• Excellent communication skills with the ability to present analytical findings to both technical and non-technical stakeholders.
• Experience gathering business requirements and translating them into reporting and analytical solutions.
• Experience performing cohort analysis, funnel analysis, segmentation, retention analysis, and KPI performance monitoring.
• Hands-on experience with data visualization tools (Power BI preferred).
• Strong SQL skills and understanding of dimensional modeling concepts, semantic models, and how to consume data from existing star schemas.
• Working knowledge of DAX and Power BI data modelling principles.
• Demonstrated ability to independently translate ambiguous business questions into structured analytical approaches and actionable recommendations.
• Attention to detail, curiosity, and a proactive approach to solving business problems.
• Excellent command of English, both written and spoken.
• Strong teamwork and collaboration skills.
Will be considered as a plus:
• Experience with statistical analysis and A/B testing concepts.
• Basic knowledge of machine learning concepts and their business applications.
• Proficiency in Python or R for data analysis and automation.
• Experience working with financial services, trading, or FX data.
• Familiarity with data governance and data quality best practices.
• Knowledge of Agile methodologies and DataOps principles.
• Familiarity with Databricks or similar cloud platforms.
• Experience conducting market, competitor, or benchmarking analysis.
By joining us, you can expect:
• A Unique Opportunity for a career in a global, fast-growing company.
• Attractive
remuneration package
based on qualifications and experience.
• Opportunities to learn and grow through our “
Employee Training & Development program”.
• Stebby Sports Compensation or Confido Health Compensation.
• Multiple
events
to bond with the team and the group.
• Birthday and Loyalty
benefits
.
What to expect from our recruitment process:
Interview with HR
Assessment task
Interview with hiring managers
Final interview with top management
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Warsaw, Poland
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Data Analyst
to mainly c
ollaborate with stakeholders and Product Owners/Analysts to understand their data needs and provide actionable insights based on data analysis.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What does the role look like?
The
Data Analyst
will have the chance to:
• Collaborate with stakeholders and Product Owners/Analysts to understand business requirements and support data-driven decision-making.
• Analyze large and complex datasets to identify trends, patterns, and actionable insights.
• Develop and maintain dashboards, reports, and visualizations to effectively communicate findings to stakeholders.
• Support the implementation of data-driven solutions that improve business performance and operational efficiency.
• Contribute to analytics projects related to product performance, client behavior, acquisition funnels, and client lifecycle analysis.
• Ensure data accuracy and consistency through validation and quality checks.
• Work closely with BI team members to improve reporting processes and analytical capabilities.
• Stay up to date with industry trends, analytical techniques, and data visualization best practices.
What do you need to succeed in this role?
• Bachelor's degree in a quantitative field such as Mathematics, Statistics, Computer Science, Information Systems, or a related discipline.
• Minimum 2–4 years of experience as a Data Analyst or in a similar analytical role, preferably within the Finance/FX industry.
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and interpret data accurately.
• Excellent communication skills with the ability to present analytical findings to both technical and non-technical stakeholders.
• Experience gathering business requirements and translating them into reporting and analytical solutions.
• Experience performing cohort analysis, funnel analysis, segmentation, retention analysis, and KPI performance monitoring.
• Hands-on experience with data visualization tools (Power BI preferred).
• Strong SQL skills and understanding of dimensional modeling concepts, semantic models, and how to consume data from existing star schemas.
• Working knowledge of DAX and Power BI data modelling principles.
• Demonstrated ability to independently translate ambiguous business questions into structured analytical approaches and actionable recommendations.
• Attention to detail, curiosity, and a proactive approach to solving business problems.
• Excellent command of English, both written and spoken.
• Strong teamwork and collaboration skills.
Will be considered as a plus:
• Experience with statistical analysis and A/B testing concepts.
• Basic knowledge of machine learning concepts and their business applications.
• Proficiency in Python or R for data analysis and automation.
• Experience working with financial services, trading, or FX data.
• Familiarity with data governance and data quality best practices.
• Knowledge of Agile methodologies and DataOps principles.
• Familiarity with Databricks or similar cloud platforms.
• Experience conducting market, competitor, or benchmarking analysis.
By joining us, you can expect:
• A Unique Opportunity for a career in a global, fast-growing company.
• Attractive
remuneration package
based on qualifications and experience.
• Opportunities to learn and grow through our “
Employee Training & Development program”.
• Hybrid Work Flexibility.
• Multiple
events
to bond with the team and the group.
• Birthday and Loyalty
benefits
.
What to expect from our recruitment process:
First interview with hiring managers or an HR call
Psychometric test
Final interview with top management
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Limassol, Cyprus
Are you looking for the next professional opportunity, that will challenge you and advance your career?
Join our team now!
Tickmill is looking to hire a
Data Analyst
to mainly c
ollaborate with stakeholders and Product Owners/Analysts to understand their data needs and provide actionable insights based on data analysis.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering access to a broad range of asset classes, including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies, and Bonds, as well as Exchange Traded Derivatives like Futures & Options).
Founded in 2014, the Tickmill Group employs over 330 professionals across offices in London, Cyprus, Poland, Estonia, Seychelles and several other locations worldwide.
Our culture is built on trust, transparency, and high standards. We bring together ambitious professionals who are looking for an environment that supports them to dominate in their fields.
Our diverse, multilingual teams are focused on innovation, delivering bold excellence, and raising the bar wherever we can.
We offer competitive benefits packages, frequent team initiatives, and opportunities for professional growth.
Join the Tigers!
What does the role look like?
The
Data Analyst
will have the chance to:
• Collaborate with stakeholders and Product Owners/Analysts to understand business requirements and support data-driven decision-making.
• Analyze large and complex datasets to identify trends, patterns, and actionable insights.
• Develop and maintain dashboards, reports, and visualizations to effectively communicate findings to stakeholders.
• Support the implementation of data-driven solutions that improve business performance and operational efficiency.
• Contribute to analytics projects related to product performance, client behavior, acquisition funnels, and client lifecycle analysis.
• Ensure data accuracy and consistency through validation and quality checks.
• Work closely with BI team members to improve reporting processes and analytical capabilities.
• Stay up to date with industry trends, analytical techniques, and data visualization best practices.
What do you need to succeed in this role?
• Bachelor's degree in a quantitative field such as Mathematics, Statistics, Computer Science, Information Systems, or a related discipline.
• Minimum 2–4 years of experience as a Data Analyst or in a similar analytical role, preferably within the Finance/FX industry.
• Strong analytical and problem-solving skills with the ability to collect, organize, analyze, and interpret data accurately.
• Excellent communication skills with the ability to present analytical findings to both technical and non-technical stakeholders.
• Experience gathering business requirements and translating them into reporting and analytical solutions.
• Experience performing cohort analysis, funnel analysis, segmentation, retention analysis, and KPI performance monitoring.
• Hands-on experience with data visualization tools (Power BI preferred).
• Strong SQL skills and understanding of dimensional modeling concepts, semantic models, and how to consume data from existing star schemas.
• Working knowledge of DAX and Power BI data modelling principles.
• Demonstrated ability to independently translate ambiguous business questions into structured analytical approaches and actionable recommendations.
• Attention to detail, curiosity, and a proactive approach to solving business problems.
• Excellent command of English, both written and spoken.
• Strong teamwork and collaboration skills.
Will be considered as a plus:
• Experience with statistical analysis and A/B testing concepts.
• Basic knowledge of machine learning concepts and their business applications.
• Proficiency in Python or R for data analysis and automation.
• Experience working with financial services, trading, or FX data.
• Familiarity with data governance and data quality best practices.
• Knowledge of Agile methodologies and DataOps principles.
• Familiarity with Databricks or similar cloud platforms.
• Experience conducting market, competitor, or benchmarking analysis.
By joining us, you can expect:
• Unique Opportunity for a career in a global, fast-growing company.
• Attractive remuneration package based on qualifications and experience (including 13th salary and Discretionary Bonuses to reward exceptional performance).
• Opportunities to learn and grow through our “Employee Training & Development program”.
• Medical Insurance Cover, which includes Outpatient, Inpatient, and Dental Care.
• Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company.
• Participation in our welfare investment and savings plan through our Provident Fund Scheme.
• Birthday and Loyalty benefits.
• Collaboration with SportBenefit.
What to expect from our recruitment process:
First interview HR call
Task Assessment
Technical interview
Final interview with top management
Make your next Career step and apply NOW!
*Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: San Francisco
Workplace: OnSite
🧠 ABOUT LEGION HEALTH
At Legion Health https://legionhealth.com, we believe everyone deserves fast, affordable, and world-class health care, and we’re developing the AI infrastructure to deliver it ourselves at world scale.
Legion is building autonomous medical care (the AI doctor), starting with psychiatry. Our AI-native care-delivery platform currently automates 95% of the administrative work required for us to deliver direct patient care. We also recently became the first company ever to receive regulatory authorization to let AI prescribe psychiatric medications https://nypost.com/2026/03/27/business/artificial-intelligence-can-now-prescribe-mental-health-drugs/, allowing us to not only collapse health care’s admin costs but also its clinical labor costs—shifting this industry’s economics from humans to tokens.
Our technical moat is hard to copy—we combine rich data, production AI, doctors in the loop, and end-to-end care operations to deliver measurably better care to a clinically complex patient population. This has helped us produce tens of thousands of total visits in just 2 years, all while holding ops costs flat and achieving industry-leading patient NPS and retention. While the last generation of healthcare startups made the existing system incrementally more efficient, Legion is rebuilding full-stack care delivery from first principles. Our vision? A 10X better patient experience that’s higher quality, less expensive, and more scalable than ever before. And a 10X better clinician experience that frees our providers to focus on what matters most: caring for patients.
Legion Health is backed by Y Combinator, leading venture capital firms, and founders from Function Health, Modern Health, Everly Health, Trusted Health, Clipboard Health, PatientPing, Sesame Care, Faire, EasyPost, and fuboTV.
Join us as we build the future of health care: faster, higher-quality, and more affordable, powered by doctors and AI working together.
📍 ROLE LOGISTICS
- Job Type: Full-Time
- Role Type: GTM Engineering / Revenue Systems / Provider Partnerships / AI Automation / Data & Attribution
- Ideal Experience Level: 5+ years, including 3+ years owning GTM systems, revenue automation, growth engineering, or technical RevOps
- Location: In-Person in San Francisco, CA
- US Visa Sponsorship: Yes
🚀 THE OPPORTUNITY
Legion is hiring a GTM Engineer to build the AI-native commercial and referral infrastructure behind our provider-partnership motion. Your systems will help us identify the right provider organizations, reach the right stakeholders, turn interest into referrals, and move referred patients into care quickly.
This is not a traditional RevOps or CRM administration job. You will own the technical architecture from market mapping and outbound through referral intake, attribution, eligibility, onboarding, and partner reporting. You will configure best-in-class tools when they are sufficient and write code or build integrations, agents, and internal products when they are not.
You will build both sides of our sales motion. From the bottom up, Legion needs a complete view of every clinic, location, physician, referral coordinator, and office leader in a market. From the top down, we need to map enterprise medical groups, centralized referral teams, executives, clinical leaders, and every stakeholder who can shape a partnership. The system should tell each representative who matters, why they matter, what happened last, and what to do next.
You will also engineer the path from referral to care. Referrals may arrive through fax, forms, APIs, tracked links, QR codes, phone calls, or patients who begin online after a provider recommendation. Regardless of channel, Legion must identify the source, resolve the provider and organization, preserve attribution, process the referral, initiate eligibility and onboarding, and synchronize the right data across our CRM, product, analytics, and patient-engagement systems.
The right person is a hands-on systems builder with strong product judgment. You should be comfortable choosing a CRM, modeling complex account hierarchies, writing SQL and lightweight production code, integrating APIs, deploying AI workflows, debugging failures, and partnering with sales, product, engineering, data, operations, clinical, compliance, and security teams. Over time, you will help turn provider partnerships into a secure product that makes Legion the easiest specialty care partner in the country: simple to refer patients to, easy to collaborate with, and consistently responsive.
✅ RESPONSIBILITIES AND DELIVERABLES
- Select and architect Legion’s provider-partnership CRM—whether HubSpot, Salesforce, Attio, or another AI-native platform—as the source of truth for organizations, locations, stakeholders, opportunities, referrals, ownership, and next actions.
- Design a durable account hierarchy that connects individual clinicians, clinic locations, care teams, medical groups, parent organizations, enterprise partnerships, and internal owners without losing history or context.
- Build a provider prospecting data layer using NPI and claims data, Definitive Healthcare or similar datasets, public sources, enrichment providers, and Legion’s internal data.
- Create account-scoring and territory systems that prioritize targets using geography, specialty, patient volume, payer mix, referral potential, network relationships, and engagement signals.
- Build coordinated outbound workflows across email, phone, LinkedIn, direct mail, events, lunch-and-learns, and field sales using tools such as Clay, Apollo, LinkedIn Sales Navigator, sequencing platforms, AI agents, and custom integrations.
- Map clinic-level champions and referral coordinators alongside enterprise executives, clinical leaders, operations leaders, and centralized referral teams so Legion can sell from the bottom up and the top down.
- Equip sales representatives with accurate contact data, office addresses, account briefs, relationship history, meeting preparation, follow-up automation, and clear next-best actions.
- Deploy AI-assisted workflows for account research, stakeholder discovery, enrichment, outreach drafting, call intelligence, CRM updates, and follow-up with appropriate evaluations and human review.
- Build an omnichannel referral-ingestion layer that turns fax, forms, APIs, tracked links, QR codes, phone calls, provider handoffs, and patients who begin online after a provider recommendation into structured, traceable records.
- Automate referral processing, including document extraction, provider and organization matching, deduplication, completeness checks, routing, exception handling, and audit trails.
- Connect referral intake to insurance eligibility and AI-native front-desk workflows for patient outreach, onboarding, and scheduling so referred patients reach the right next step without avoidable delays.
- Own end-to-end attribution across the referring clinician, clinic, parent organization, partnership, sales representative, campaign, channel, UTM, QR code, landing page, fax source, and downstream patient journey.
- Integrate the provider CRM, Legion’s database, the patient-facing CRM, PostHog, Braze or another lifecycle platform, analytics systems, and custom applications into one coherent data flow.
- Partner with product and engineering to build secure provider-facing dashboards and workflows for referral volume, referral status, time-to-contact, scheduling progress, coverage and copay information, and other authorized care-coordination information.
- Build compliant workflows that return medical records, care summaries, and status updates to referring care teams through approved fax, secure email, portal, interoperability, or other authorized channels at the right cadence.
- Create dashboards and operating reviews for market coverage, stakeholder penetration, outreach performance, pipeline, referral volume, conversion, speed to care, repeat referrals, partner expansion, and revenue impact.
- Own production reliability across monitoring, logging, retries, rate-limit handling, identity resolution, testing, versioning, access control, documentation, and recovery when systems fail.
- Treat HIPAA, PHI handling, minimum-necessary access, role-based permissions, audit trails, consent, and provider trust as product requirements in every automated workflow.
- Make disciplined build-versus-buy decisions, ship useful first versions quickly, and drive adoption through clear playbooks, training, and change management.
🏆 YOU’LL BE SUCCESSFUL IF YOU…
- Give Legion a provider CRM and data model that the team trusts as the source of truth.
- Create a complete, prioritized map of each market so representatives spend time with the right organizations and people.
- Build a repeatable outbound engine that produces qualified provider conversations and pipeline through coordinated digital, field, bottom-up, and top-down plays.
- Ensure every referral is captured, processed, routed, and attributed correctly regardless of how it arrives.
- Reduce the time from referral to eligibility, patient contact, onboarding, scheduling, and completed care.
- Give referring care teams a secure, useful experience that increases trust and repeat referrals.
- Remove repetitive research, data entry, document processing, routing, follow-up, and reporting work without sacrificing accuracy or judgment.
- Build reliable systems that sales and operations adopt, improve continuously, and measurably increase referral volume, conversion, speed to care, partner retention, and revenue.
🧰 IDEAL BACKGROUND AND SKILLS
- 5+ years in GTM engineering, revenue operations, sales operations, growth engineering, business systems, data engineering, internal tools, or another systems-building role close to revenue.
- 3+ years directly owning CRM architecture, GTM automation, data pipelines, outbound infrastructure, attribution, or technically complex revenue programs.
- Strong technical foundation: advanced SQL plus the ability to write and review production-quality Python, JavaScript, or TypeScript for integrations, automations, and internal tools.
- Deep CRM fluency in HubSpot, Salesforce, Attio, or similar, including objects, associations, account hierarchies, lifecycle stages, permissions, routing, reporting, deduplication, and data governance.
- Hands-on experience with APIs, webhooks, ETL or reverse ETL, event instrumentation, identity resolution, error handling, observability, and modern data warehouses.
- Practical fluency with modern GTM tools such as Clay, Apollo, Definitive Healthcare, LinkedIn Sales Navigator, Outreach, Salesloft, n8n, Make, Zapier, Workato, or equivalent platforms.
- Production experience with LLM-powered research, extraction, classification, routing, or agentic automation, including structured outputs, evaluations, monitoring, confidence thresholds, and human-in-the-loop review.
- Strong analytical judgment across funnels, attribution, pipeline, conversion, velocity, cohort analysis, experimentation, and revenue impact.
- Strong product sense and build-versus-buy judgment. You can turn a messy frontline problem into a coherent system that people trust and use.
- Strong preference for experience in healthcare, provider partnerships, referrals, physician networks, field sales, multi-location organizations, or another complex relationship-driven business.
- Healthcare and security judgment: disciplined access controls, auditability, minimum-necessary access and data use, consent, and close partnership with compliance and clinical leaders.
- Bonus: experience with eFax, referral management, EHR integrations, HL7, FHIR, eligibility, claims, provider directories, or NPI data.
- Excellent cross-functional communication. You can translate the needs of a sales representative, referral coordinator, operator, clinician, engineer, analyst, and executive into a system that works.
- Low ego, high ownership, and startup intensity. You can diagnose the bottleneck, design the solution, ship a useful version, measure the result, and improve it quickly.
💰 COMPENSATION & BENEFITS
- Salary: $140,000 – $260,000, based on experience
- Early-Stage Equity: Meaningful ownership in a category-defining company.
- Health Insurance: Medical, dental, and vision benefits
- Additional Perks: In-person retreats, meal stipends, GTM and revenue-systems tooling budget, learning stipend, AI tooling budget
- Time Off: Flexible, unlimited vacation policy
- Work Hours: Flexible, with responsiveness around high-impact launches or system issues
- Work Setup: In-Person in San Francisco, CA
- Impact: Build the technical system that turns partnerships into faster access to high-quality medical care for all.
- Autonomy and Learning: Own CRM architecture, provider data, outbound infrastructure, referral workflows, attribution, AI automation, reporting, and partner-facing systems end-to-end.
- Growth Opportunities: As Legion scales, this role can grow into Head of GTM Engineering, Head of Revenue Operations, or a broader product and growth leadership role.
📝 HOW TO APPLY AND HIRING PROCESS
- Apply here: https://jobs.ashbyhq.com/legionhealth/3a007cb1-faad-4854-a847-e4b77eaf3a42
- Overview of our hiring process:
1. Resume + Application Screen
2. Founder Interview
3. GTM + AI Systems Deep Dive
4. Professional Reference Checks
- Estimated time-to-hire: 2 weeks
- Start date: ASAP
- Hiring manager: Arthur MacWaters
🤝 EQUAL EMPLOYMENT OPPORTUNITY
Legion Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, contractors, and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable law. We encourage applicants from all backgrounds to apply.
Location: İstanbul, Türkiye
Workplace: remote
💻 About Kodland
Kodland is an international online education platform helping children and teenagers develop coding, mathematics, digital design, and future-ready technology skills.
Through live online classes and project-based learning, students gain practical digital skills while building confidence, creativity, and problem-solving abilities.
We are now looking for an experienced
Customer Service Specialist
to join our GCC team and support enrolled families throughout their journey with Kodland.
The internal title for this role is
Customer Service Manager (CSM)
. However, this is an individual-contributor position. You will manage customer relationships, requests, and cases—not a team of employees.
🎯 What Will You Do?
As a Customer Service Specialist, you will support parents and students from the moment they join Kodland and help ensure that their learning experience remains smooth, clear, and positive.
Your responsibilities will include:
Communicating with parents through phone, chat, and email
Welcoming newly enrolled families and helping them understand the next steps
Supporting customers with class access, schedules, logins, transfers, freezes, and general course-related questions
Following up with families when students miss lessons or stop attending regularly
Understanding the reason behind customer dissatisfaction and working toward a suitable solution
Handling complaints calmly and professionally
Managing refund requests and discussing possible alternatives with families
Negotiating installment and payment-related solutions within company policies
Responding to objections in a clear, empathetic, and solution-oriented way
Recording all customer interactions and case updates accurately in CRM and helpdesk systems
Coordinating with teaching, technical, finance, and operational teams when additional support is required
Taking ownership of each case until the customer receives a clear resolution
The main goal of this role is not only to answer questions, but also to protect the customer experience, rebuild trust when problems occur, and help families continue their learning journey with Kodland.
🕒 Working Model
This is a fully remote, full-time position.
40 working hours per week
Five working days and two days off
One weekend day is included in the working schedule
Work is organized through scheduled shifts
Regular attendance and reliability are essential
Because customers depend on timely support, employees are expected to follow their assigned schedules consistently and remain available during their working hours.
💰 Compensation
The compensation package consists of:
$185 fixed monthly salary
Up to
$50 monthly KPI bonus
The KPI bonus is based on measurable performance areas such as:
Customer satisfaction
Response and resolution time
Quality of communication
Accuracy of CRM and ticket updates
Successful handling of complaints and customer concerns
Compliance with internal processes
🧭 Training and Onboarding
Successful candidates will complete a structured onboarding and role-training process before managing customer cases independently.
The onboarding process generally includes:
Introduction to Kodland and the customer journey
Customer communication standards
CRM and helpdesk system training
Complaint and objection-handling practice
Refund and installment scenarios
Internal policies and operational processes
Practical cases and role-play sessions
Ongoing feedback and support will be provided by the Team Leader and the Customer Service team.
🚀 What Does Kodland Offer?
100% remote work
Experience in an international EdTech company
Structured onboarding and role training
Ongoing support and regular feedback
Experience with international customers and teams
Development in customer service, retention, negotiation, and operations
Internal career-growth opportunities for strong performers
Employee discounts on Kodland educational programmes
✅ Mandatory Requirements
Fluent Arabic and English communication skills
At least
1–2 years of professional customer service experience
Previous experience handling customers through calls, chat, or email
Practical experience with customer support or ticketing platforms such as:
Omnidesk
Zendesk
Freshdesk
Intercom
Or similar helpdesk systems
Practical experience with CRM systems such as:
amoCRM
Bitrix24
Salesforce
HubSpot
Or another comparable CRM platform
Strong written and verbal communication skills
Confidence in handling complaints and emotionally difficult conversations
Experience responding to customer objections
Ability to discuss refunds, cancellations, installments, and payment concerns professionally
Strong negotiation and problem-solving skills
Ability to remain calm, empathetic, and respectful under pressure
Strong organization and attention to detail
Ability to manage several customer cases and systems simultaneously
Ability to document customer interactions accurately
Availability to work full-time for 40 hours per week
Availability to work one weekend day
A personal laptop or computer suitable for remote work
Stable internet connection and a quiet working environment
Ability to commit to Kodland as the primary professional role
🌟 Experience That Will Be an Advantage
Experience in one or more of the following areas will be considered an advantage:
Customer retention
Refund prevention or cancellation handling
Billing and installment support
Complaint resolution
Customer success
Call centres
Subscription-based services
Online education or EdTech
Supporting parents or family-oriented customers
Working with customer satisfaction or response-time KPIs
Cross-functional coordination with finance, technical, or operations teams
🎯 You May Be a Strong Fit If:
You enjoy helping customers solve real problems
You can listen carefully and identify the concern behind a complaint
You understand that customer service also requires ownership and follow-up
You are comfortable discussing sensitive topics such as refunds and payments
You can protect the customer relationship without making unrealistic promises
You communicate confidently while remaining respectful and empathetic
You can work independently and stay organized in a remote environment
You are comfortable being evaluated through service-quality KPIs
You are looking for a stable role where you can build long-term experience
⚠️ This Role May Not Be Suitable for You If:
You prefer to transfer difficult cases instead of owning them until resolution
You are uncomfortable handling complaints, refunds, or payment discussions
You do not want to work on weekends
You find it difficult to follow fixed processes and document your work
You are looking for a temporary or short-term role
You have frequently changed jobs after very short periods and cannot clearly explain the reasons for those transitions
You are unable to commit consistently to a full-time remote schedule
We understand that career changes can happen for many valid reasons. Candidates should simply be prepared to explain short employment periods and demonstrate their interest in building a stable, long-term professional relationship with Kodland.
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ГибридNew York, New York; San Francisco, California
London, United Kingdom
seniorLisbon, Portugal
leadПротиворечивые условия: Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range; UNITED STATES - Remote, EMEA - Remote, LATAM - Remote
Можно работать из любой страны
Warsaw
Limassol
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ОфисГеография найма не уточнена
Tallinn, Estonia
Warsaw, Poland
Limassol, Cyprus
ОфисSan Francisco; We encourage applicants from all backgrounds to apply