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Location: San Francisco, California Workplace: Hybrid WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE: Notion’s global Outcomes organization is focused on helping customers achieve business objectives with Notion. As the Growth Strategy & Programs Lead, you will help design and scale the programs, operating rhythms, and cross-functional initiatives that make install-base growth more explosive and repeatable globally. This is a high-impact strategy and programs role. You will create the clarity, structure, and execution systems that help the business grow existing customers more deliberately. You will bring analytical rigor to how we understand growth, translate insights into scalable programs, and help teams execute with consistency while still allowing for local market nuance. The ideal candidate is equally comfortable building a model, writing a crisp recommendation, aligning executive stakeholders, and turning a strategy into a practical field motion.   This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. IN YOUR FIRST 90 DAYS, YOU WILL: - Learn Notion's post-sales operating model, regional execution model, and current install-base growth priorities. - Partner with RevOps, Data Science, Finance, Sales, Outcomes, and Services leaders to develop a practical view of the key drivers and leading indicators behind retention and expansion. - Identify a focused set of priority growth programs or plays to support the business in the near term. - Build the initial program plans, success metrics, stakeholder map, and operating cadence for those priority initiatives. - Partner with regional teams to understand how global programs should be adapted for local execution. - Create clear documentation, field-facing materials, and executive-ready updates that help teams align and act. - Establish a repeatable rhythm for reviewing progress, capturing learnings, and improving WHAT YOU'LL ACHIEVE: - Help build a clear, shared view of the drivers behind expansion and adoption across Notion's customer base. - Design and scale global programs that support customer adoption, value realization, cross-sell, upsell, and durable growth. - Partner with regional and functional leaders to turn local learnings into repeatable playbooks, programs, and operating cadences. - Create measurement, reporting, and review mechanisms that help teams understand what is working and where to focus. - Support the design of customer growth motions that connect Sales, Services, and Partners. - Help codify best practices so growth becomes part of the standard operating rhythm, not a set of one-off campaigns. - Bring structure to ambiguous, cross-functional initiatives and drive them from idea to operational execution. SKILLS YOU'LL NEED TO BRING: - Experience in management consulting, investment banking, business operations, or post-sales GTM operations. - Strong analytical and structured problem-solving skills; you can turn ambiguous business questions into clear frameworks, insights, and recommendations. - Proven ability to design and manage cross-functional programs from strategy through execution. - Strong stakeholder management across senior leaders and operating teams, with the ability to align people around a shared plan. - Excellent written communication, including crisp strategy docs, program plans, executive updates, and field-facing materials. - Comfort working in a global organization where programs need a strong central strategy and room for regional adaptation. - Ability to operate autonomously, prioritize effectively, and bring structure to fast-moving, ambiguous work. - Strong business judgment and curiosity about what drives customer adoption, retention, and expansion. NICE TO HAVES: - Familiarity with usage-based, consumption-based, or product-led growth models. - Experience building or scaling global programs across multiple regions or customer segments. - Exposure to pricing, packaging, services, partners, or monetization initiatives. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $250,000 - $280,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

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Location: Remote, Singapore GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account. This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with  ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations. Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working. Some examples of our projects: Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation What you’ll do Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement. Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services. Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions. Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services. Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc). Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk. Leads end-to-end resolution of critical, cross-functional account escalations, ensuring   root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk. Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them. Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes  multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments. Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration. Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals. Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations. Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains. Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal. What you’ll bring Must be a Singapore Citizen and based in Singapore Mandatory English language proficiency Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments. A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices,  from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once. A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or  gained across a sustained career of Enterprise or Government account ownership Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles. Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting. Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account. Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience  to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner. About the team The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving. We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab. Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the role OKX runs a large peer-to-peer (P2P) crypto marketplace: an escrow-protected orderbook where users buy and sell crypto for local fiat through verified liquidity providers, with support for a wide range of local payment methods. The professional liquidity providers who post offers are what keep the marketplace deep and reliable. You will lead a team that owns the relationship with these key liquidity providers in variousmarkets: supporting partners' operational needs, maintaining marketplace depth and reliability, and improving partner experience. This is a builder's seat: high ownership, frontline, and fast-moving. What you'll do Own the P2P liquidity provider programme: monitor marketplace depth and coverage, and improve partner satisfaction and retention Lead and grow a team of account managers, setting direction and raising the operating bar. Manage the liquidity-provider programme, tiering frameworks, account management and retention\ Lead the growth strategy and retention funnel with data: build and read funnels, produce recurring analysis, and turn it into decisions. Contribute to user quality and marketplace health, partnering with the user risk team on high-risk user profiling and dispute reduction. (Growth is the priority; risk exposure is a plus, not a requirement.) What we're looking for 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership, with a track record of managing partner programmes at scale. Multi-market experience is strongly preferred. Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality. Strong data and funnel fluency: owns metrics, runs analysis, steers decisions from data. High-energy and genuinely hungry: gets on the frontline, has built something 0 to 1, and pushes into harder markets rather than safer ones. Backgrounds in payments, remittance or fintech are especially relevant. Crypto or digital-currency experience is a plus, not a requirement. Strong operators from large internet and marketplace companies are also welcome. Working proficiency in English. At least one of the two roles also requires working proficiency in Mandarin (liquidity-provider and stakeholder coverage across Greater China markets). Nice to have Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance. Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA). Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

We're looking for a Product Manager to own end-to-end mobile app - from product vision to hands-on delivery. This is not a backlog-management role. You'll be the product owner with high autonomy, working as an individual contributor (no direct reports) and reporting directly to the Product Lead. What you'll own Vision → roadmap. Shape the vision for our mobile app and break it down into an executable roadmap. Product discovery. Continuously uncover and validate user needs. Hypotheses & experiments. Design and run experiments, working hand-in-hand with marketing so the product always leaves room for marketing hypotheses. Delivery. Organize yourself and the team around shipping - you own the fact that features actually go live. Data. Make data-informed decisions and work fluently with metrics. Prototyping. Prototype fast and validate ideas cheaply. AI workflows. Optimize product and team processes with AI. Mobile specifics. Account for mobile B2C realities - store release cycles, retention, monetization, onboarding. Must-haves 4+ years in product management, most of it in B2C mobile apps (EdTech a strong plus). Sharp product discovery skills. Data fluency and an experimental mindset. Strong self- and team-organization for delivery. Rapid prototyping. Experience optimizing workflows with AI. Solid understanding of mobile app specifics. Nice to have Strong UX/UI skills. Strategic thinking. What we value Extreme ownership · Bias for action · Result-oriented · Systems thinking. Why You’ll Love Working With Us Meaningful product work: You’ll help build scalable EdTech products that support real users and influence how people learn and grow. Remote-first setup: We’re a global remote team, with regular overlap for collaboration. AI-enabled workflow: We provide access to AI subscriptions and modern tools to help you work faster, automate routine tasks, and focus on higher-impact analytical work. Health support: We offer medical expense compensation. Work-life balance: You’ll have flexible paid time off, including 21 days of annual leave plus 10 bank holidays. Collaborative culture: You’ll work with product-minded, curious, and driven people who value ownership, clear communication, and data-driven decisions. Hiring process Intro call → Technical interview → Values interview → Product case (1 hour with the product team).

Location: Limassol, Cyprus We are looking for an Arabic-speaking CRM Manager to own the CRM strategy and performance of our GCC brands. You will be responsible for the full player lifecycle, from onboarding to retention and reactivation, and for improving key metrics such as retention, churn and player value. This is a hands-on role: you will define the strategy but also build, launch and optimize campaigns and flows yourself. Key Responsibilities: Strategy & Performance Own the CRM strategy for our GCC brands across the full player lifecycle: onboarding, FTD/STD conversion, retention, VIP support and reactivation. Own and continuously improve key CRM flows and journeys: welcome, early-life, deposit, churn prevention, win-back and late conversion. Be accountable for core CRM KPIs: retention, churn, reactivation, deposit conversion, player value (LTV/NGR) and channel performance. Analyze player behavior and campaign results, find growth opportunities and turn them into concrete actions. Plan and run A/B tests on offers, timing, content and channels, and scale what works. Build and manage the GCC promo calendar, including key local events (e.g. Ramadan, Eid, national holidays). Define segmentation and personalization logic for offers and communications. Execution Set up campaigns, journeys, bonuses and player communications (email, push, SMS, pop-ups, inbox) yourself in the CRM platform. Prepare, upload and verify customer segments. Run detailed QA before every launch: content, Arabic text and RTL formatting, links, targeting, eligibility, timing and settings. Schedule and launch campaigns according to the CRM calendar, then monitor delivery and fix issues quickly. Own Arabic CRM content: localization, tone of voice and cultural fit for GCC players. Reporting & Collaboration Report regularly on performance, with insights and recommendations for the Head of CRM and stakeholders. Work closely with the VIP, Marketing, Design, Product and BI teams. Use AI tools to speed up analysis, content creation and QA. Requirements: Native or fluent Arabic, written and spoken; Upper-Intermediate English or higher. 3+ years of CRM experience in iGaming, including ownership of lifecycle flows and KPIs. Hands-on experience setting up campaigns and journeys in a CRM platform. Strategy-only experience is not enough. Experience with Smartico. Proven track record of improving retention, reducing churn or growing player value. Strong understanding of GCC / Arabic-speaking markets and player behaviour. Strong analytical skills, comfortable working with data, segments and campaign reporting. Very high attention to detail, with a structured and organised approach. Comfortable with operational and repetitive work while keeping high accuracy. Practical experience with AI tools (ChatGPT or similar) and good Excel / Google Sheets skills. Nice to Have: Sportsbook CRM experience. Experience with VIP or loyalty programs. Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/98?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is looking for an experienced Engineering Manager to lead our Feed Retrieval team. In this role, you’ll lead a high-impact team of Machine Learning Engineers building the systems that identify, retrieve, and shape the candidate inventory powering Reddit’s personalized feeds. Your team will work at the foundation of Feed Relevance: expanding the set of high-quality content Reddit can recommend, improving personalization and discovery for users across different levels of signal, and building scalable ML systems that directly shape the experiences of over 120M+ daily users. If applying ML / AI in production to improve Reddit Relevance excites you, then you’ve found the right place. Responsibilities: Define Technical Vision & Strategy: Define the technical vision and long-term roadmap for Feed Retrieval, aligning large-scale recommender-system investments with Reddit’s product, ecosystem, and business objectives. Roadmap & Prioritization: Translate broad Feed Relevance goals into a focused team roadmap, making clear prioritization tradeoffs across model quality, inventory expansion, experimentation velocity, infrastructure cost, and operational reliability. Team Leadership & Development: Coach and support the development of your team, constantly seeking opportunities to grow their skills and impact. Technical Execution & Delivery: Oversee the design, development, and optimization of retrieval systems that source relevant, diverse, fresh, and high-quality candidates for personalized feed experiences. Measurement & Learning: Establish strong measurement, experimentation, and debugging practices so the team can understand retrieval quality, candidate coverage, source incrementality, and downstream impact. Platform & Infrastructure Collaboration: Collaborate with ML platform, infrastructure, ranking, safety, and product teams to build scalable, low-latency retrieval systems that can support the next generation of AI-powered recommendations. Operational Excellence: Maintain high standards for system performance, reliability, latency, cost efficiency, and responsible recommendation practices. Cross-Functional Partnership: Work with cross-functional partners from across the company to identify key areas of opportunity, set expectations, and communicate your team’s work. Recruiting & Growth: Partner with our incredible recruiting team to attract, interview, and hire diverse and talented machine learning engineers, growing a world-class team. Qualifications: Experience Leading ML Teams: 2+ years of experience building and managing high-performing ML or recommender-systems teams. Deep ML Expertise: Hands-on experience with large-scale production ML systems, ideally including recommender systems, retrieval models, embedding-based systems, sequence models, transformer-based architectures, or LLM-powered recommendation applications. Technical Domain Knowledge: Strong understanding of recommender systems, especially candidate retrieval, embedding/indexing systems, ranking handoffs, feed personalization, exploration, content quality, and measurement strategies. Strategic Thinking: Ability to develop and communicate a clear technical strategy across ambiguous problem spaces, balancing user relevance, ecosystem health, system scalability, and business impact. Impact-Driven Mindset: Passion for developing scalable, well-designed, and responsible AI solutions that drive business value. Exceptional Communication & Collaboration: Strong interpersonal skills and a collaborative mindset, with the ability to effectively communicate complex technical topics to diverse audiences and build strong relationships with cross-functional partners. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-remote, #LI-JS5 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $253,300 — $354,600 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is looking for an experienced Engineering Manager to lead our Feed Ecosystems team. In this role, you’ll lead a high-impact team of Machine Learning Engineers focused on building recommendation systems that support sustainable growth across users, posts, and communities. Your team will improve relevance for new, low-signal, and logged-out users; help new posts and communities find the right audiences; and develop ML systems that balance personalization, discovery, and ecosystem quality across Reddit’s 100,000+ active communities. If applying ML / AI in production to improve Reddit Relevance and strengthen Reddit’s community ecosystem excites you, then you’ve found the right place. Responsibilities: Define Technical Vision & Strategy: Define the technical vision and long-term roadmap for Feed Ecosystems, aligning recommender-system investments with Reddit’s goals around user growth, contribution, community health, and high-quality discovery. Team Leadership & Development: Coach and support the development of your team, constantly seeking opportunities to grow their skills and impact. Cross-Functional Partnership: Work closely with product, design, data science, safety, community, ads, and platform partners to identify opportunities, set expectations, and communicate your team’s work. Technical Execution & Delivery: Oversee the design, development, and optimization of ML systems that improve cold-start relevance, new post and community distribution, community discovery, and feed quality. Quality & Ecosystem Measurement: Help define and operationalize signals for subjective and objective quality, ensuring Feed systems optimize not only for engagement, but also for user value, community health, contribution, and long-term ecosystem outcomes. Platform & Infrastructure Collaboration: Collaborate with platform and infrastructure teams to build scalable AI-powered systems that support discovery, personalization, and healthy content distribution across Reddit. Operational Excellence: Maintain high standards for system performance, reliability, efficiency, and responsible AI practices in alignment with user needs and ecosystem health. Recruiting & Growth: Partner with our recruiting team to attract, interview, and hire diverse and talented machine learning engineers, growing a world-class team. Qualifications: Experience Leading ML Teams: 2+ years of experience building and managing high-performing ML or recommender-systems teams. Deep ML Expertise: Hands-on experience with large-scale production ML systems, ideally including recommender systems, personalization, cold-start modeling, content understanding, or LLM-powered recommendation applications. Technical Domain Knowledge: Strong understanding of recommender systems, including candidate retrieval, ranking, value modeling, ecosystem dynamics, and measurement strategies. Strategic Thinking: Ability to develop and communicate a clear, compelling technical strategy across ambiguous problem spaces, balancing user relevance, community growth, content quality, safety, and business impact. Impact-Driven Mindset: Passion for developing scalable, well-designed, and responsible AI systems that improve user value while supporting a healthy and sustainable content ecosystem. Exceptional Communication & Collaboration: Strong interpersonal skills and a collaborative mindset, with the ability to effectively communicate complex technical topics to diverse audiences and build strong relationships with cross-functional partners. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-remote, #LI-JS5 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $253,300 — $354,600 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: New York, New York Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally. As a Performance Marketing Principal at Via, you will own the ridership outcomes and marketing budget for Via’s transportation services across the world. Covering both existing services and new launches, you will design the programs, campaigns, and outreach strategies to ensure that Via is serving as many riders as possible. You will use data and experimentation to optimize spend across channels, balancing acquisition and retention to maximize ridership at efficient cost. About the Role: Own and optimize a multi-market budget across channels (paid social, display, OOH etc.), driving efficient rider acquisition at target CAC Build and manage lifecycle programs and performance marketing campaigns end-to-end: audience strategy, creative briefing, launch, A/B testing, and iterative optimization Drive rider growth through experimentation, consistently identifying and testing new initiatives to supplement our existing acquisition and retention playbooks Conduct rigorous funnel analysis to pinpoint opportunities for improvement across the rider journey, from signup conversion to long-term loyalty Scale community-specific programs by identifying winning local tactics and developing the replicable processes and playbooks needed to deploy them in similar markets. Manage data reporting and dashboards, tracking key metrics to communicate clear strategies and actionable insights to both internal and external stakeholders Collaborate with local market teams to tailor paid strategies to market-specific dynamics About You: Minimum of 6+ years of experience with significant experience managing and optimizing marketing budgets Hands-on experience with Meta Ads, Google Ads, and programmatic platforms; bonus for OOH or direct mail in local/geo-targeted contexts Strong analytical skills - comfortable in SQL, Excel/Sheets, and BI tools Track record of scaling marketing programs across multiple markets or geographies simultaneously Customer-centric storyteller with exceptional written and interpersonal communication skills, particularly in explaining complex ideas to diverse audiences Resourceful, a problem solver who is motivated by high levels of ownership and the opportunity to have a measurable impact Proactive, a critical thinker with a no-task-too-small attitude while navigating a fast-paced environment Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable. Salary Range: $125,000-$160,000 We are proud to offer a generous and comprehensive benefits package, including free medical plans, 401K matching, catered lunch on Wednesdays, and many other perks. There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride? Via is an equal opportunity employer.

Location: UNITED STATES - Remote, LATAM - Remote Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role. Money is moving onto the internet, and the shift has a name: Open Money. This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own.  Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day. About the role We are seeking a Senior Lifecycle Marketing Manager to join our Growth Marketing team. In this role, you’ll be responsible for setting the strategy and executing on lifecycle campaigns across all Consensys products. You’ll look for opportunities to ensure we are bringing a level of personalization in our communication to our users such that every touch point is driving value for our customers and the business. The ideal candidate has a proven track record of taking projects from start to finish with deep experience leveraging customer data to inform their strategy. You’ve developed multiple lifecycle programs at scale, have conducted hundreds of A/B tests, and have even launched new lifecycle channels from the ground up. What You’ll Do: Oversee the lifecycle strategy across Consensys’ product offering (e.g. in-app notifications, in-app banners, push notifications, full screen modals,, etc) Determine the channel and messaging throughout a user’s lifecycle (new user education, activation, engagement, retention) Comfortable working end-to-end on a lifecycle campaign (through setting the strategy, briefing the creative team, building the targeting, QAing the campaign, and measuring results) Develop an experimentation roadmap across lifecycle channels. Continuously test and learn, identifying the most effective content and messages for different audiences. About You 4-8 years of experience in lifecycle marketing Have built lifecycle user journeys from the ground up with little to no oversight on large userbases Excellent project management skills to manage multiple experiments at different points in their development Practical experience executing in CEP systems such as Braze Familiar with marketing and analytical tools like Segment, Mixpanel, and Preset Self starter who is data-driven, results-oriented and customer-obsessed Excellent verbal and written communication skills, able to clarify complex ideas in a way that a broad audience can understand You thrive in a fast paced environment Web3 experience will be a bonus Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role . The salary range listed for this role applies to US-based candidates only. Compensation for candidates based outside the US (including Canada, EMEA, and LATAM) will be determined based on location, experience, and skills during the interview process, and may differ from the listed US range. US pay range (not including bonus, equity or other benefits) $115,000 — $162,000 USD In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3. MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page. MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI. It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.

Location: Tokyo, Japan WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 5+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Native level Japanese, business level English NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Tokyo, Japan WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working - Native level Japanese, business level English NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. https://dev.notion.so/Notion-Global-Recruiting-Privacy-Policy-a3ce416456924276a59de91bca740028?pvs=21 #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: San Francisco, California; New York, New York WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. WHAT YOU'LL ACHIEVE - Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion - Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for your book of business - Partner closely with Solutions Consultants on strategy for expansion and renewal for shared accounts, including owning the commercial opportunity for flat and at-risk renewals - Define and maintain mutual success plans that proactively guide customers through their AI Transformation and demonstrate ROI to executive-level stakeholders with periodic business reviews - Facilitate use-case consultations that guide customers through their continuous Solutions Design and identify new workflow opportunities that drive outcomes and increase value with Notion - Identify opportunities to engage Services for customers with complex or technical implementation needs and partner closely with the Services team throughout delivery to ensure successful outcomes and value delivered - Learn Notion’s product and the broader AI ecosystem inside and out so you can be best suited help customers navigate new ways of working and build durable systems in Notion as the underlying system - Help build and deliver OA programs that generate customer and business outcomes across Notion’s install base SKILLS YOU'LL NEED TO BRING - 3+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment - Strong customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical implementation plans - Technical fluency and presence as a trusted advisor—while you won't be building for your customers, you should be capable of co-design, configuring, and troubleshooting Notion workspaces and workflows - Commercial awareness and the ability to partner with account owners on renewal risk, expansion potential, and account strategy - Ability to design and help customers build workflows that drive usage based consumption, connecting adoption patterns to measurable commercial outcomes - Strong program and stakeholder management skills, with the ability to manage success plans, timelines, risks, and customer commitments across a book of accounts - You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems - You’re obsessed with AI, constantly building with the newest tools and learning new ways of working NICE TO HAVES - Prior experience in customer success, solutions consulting, implementation, technical account management, or post-sales strategy for productivity, collaboration, or workflow software - Experience working with flat, at-risk, or complex renewal accounts and helping customers return to a clear value path - Experience partnering in a shared account ownership model with sales, solutions, support, or implementation teams - Experience designing repeatable customer programs, playbooks, or interventions that improve retention, expansion, and adoption at scale Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco and New York, the estimated OTE (On-Target Earnings) range is $110,000 - $165,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Location: Philippines; South Africa; Colombia; Mexico; Panama; Argentina About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor About the company Our client is an FDA-registered and ISO 17025 accredited independent contract microbiology laboratory providing essential testing and research services across a diverse range of industries. Based in the United States, the team serves global leaders in the pharmaceutical, medical device, cosmetic, and food sectors. By leveraging decades of expertise in ASTM, AOAC, and USP standards, they help partners verify product efficacy, ensure safety compliance, and support innovative marketing claims through rigorous scientific analysis. Job Summary As an Account Manager, you will serve as the strategic bridge between our clients and our laboratory operations. This is not a standard customer support role; we are looking for a commercially-driven, relationship-focused professional who can navigate the complexities of a technical, scientific, and highly regulated B2B environment. You will be responsible for ensuring client satisfaction, driving high retention rates, and identifying growth opportunities within your portfolio. If you are a calm, highly organized communicator who thrives on managing multifaceted projects and maintaining long-term trust with sophisticated stakeholders, this is the role for you. Key Responsibilities Act as the primary point of contact for a portfolio of clients, managing expectations and laboratory timelines with precision. Own the commercial health of your accounts, including responsibility for renewals, retention, and Net Revenue Retention (NRR). Proactively identify opportunities for cross-selling and account expansion by understanding client needs and technical requirements. Coordinate multiple active projects simultaneously, ensuring seamless communication between the client and the internal technical team. Handle account escalations with empathy and professionalism, resolving issues while maintaining the long-term integrity of the partnership. Maintain meticulous records within HubSpot to track client interactions, project status, and revenue forecasts. Monitor key performance indicators such as reorder rates, logo churn, and client satisfaction scores. Requirements 3+ years of experience in Account Management, Client Success, or Client Relationship Management. Proven track record in a technical, scientific, or highly regulated B2B services environment (e.g., Clinical, Engineering, or Complex Manufacturing). Demonstrated experience with commercial accountability, specifically in managing renewals or driving account growth. High proficiency in HubSpot for managing pipelines and client data. Exceptional written and verbal English communication skills, with the ability to explain complex concepts accurately. Strong organizational skills and the ability to manage multiple concurrent projects without sacrificing quality. Professional stability and a proactive approach to problem-solving and client retention. Willingness to work US Central Time (CT) hours with a minimum 7-hour overlap between 8:00 AM–5:00 PM CT. Nice-to-Haves Direct experience in Life Sciences, CRO/CDMO, or laboratory services. Previous experience using LIMS (Laboratory Information Management Systems) or sample-tracking software. Experience managing enterprise-level or multi-site accounts with complex decision-making chains. Background in managing scientific services or high-stakes technical projects. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Remote What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Senior Strategic Accounts Manager to join our Strategic Accounts team. This role will report to the Director, Strategic Accounts . This role is critical for retaining and growing Garner’s small group market (25 - 250 employees) employer clients by serving as their trusted strategic partner on plan design, cost trends, and performance. The Senior Strategic Accounts Manager is responsible for driving improved Net Revenue Retention and other key performance indicators for their book of business. Where you will work: Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.  Travel up to 10% of the time is expected. What you will do: Own the process to retain and upsell Garner’s small group employer clients (25 - 250 lives) Collaborate with the Client Success Manager to ensure clients receive an excellent experience and achieve expected results. Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance. Establish and manage key strategic broker and client relationships. Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks. Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI. Drive improved Net Revenue Retention and other KPIs for your book of business. The ideal candidate has: Deep fully insured and small group self-funded health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance. 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space. A deep commercial focus with proven results of achieving retention and upsell targets year over year. A self-starter mentality with the ability to work in an ambiguous, rapidly evolving, and fast-paced startup environment. Excellent communication, presentation, and articulation skills. Demonstrated ability to solve problems in ambiguous strategic situations. A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. What you’ll get here You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position (inclusive of Base + Commission) is $140,000 - $165,000 . Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is bonus-eligible and eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: AZ_Mesa_HQ Who we are... Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities. Culture Verra Mobility Corporation is a dynamic, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values—Do What’s Right, Choose Courage Over Comfort, Win Together, and Own It—in everything it does for its customers and team members. The company seeks to grow, both organically and through acquisition, to continue to be the undisputed market leader with a bias for action, customer focus, teamwork, drive for results, and commitment to excellence. Position Overview Help us shape the future of Mobility.  Our organization is at a pivotal inflection point, transforming from a project-based, IT-centric execution model to a modern Product Operating Model. We’re seeking a visionary VP of Product, Government Solutions to lead this transformation and own outcomes across our Government Solutions product portfolio. This role reports to the SVP, Head of Product with accountability and a dotted line reporting relationship to the EVP, Government Solutions. Our solutions integrate cameras, radar sensors, AI-powered edge processing, SaaS back-office software, payment systems, and managed maintenance services into end-to-end platforms trusted by government customers. Our vision is to protect lives and increase roadway safety through innovative technology and reliable services and ensure our solutions remain smart, safe, and connected at scale. You’ll evangelize a compelling product vision, coach and empower product teams, and turn real customer problems into scalable, compliant, high-reliability solutions. You’ll stand up and coach empowered product teams—led by Durable Trios of Product, Engineering and Design, spanning hardware, AI, SaaS and services—to solve real customer problems and drive measurable business and customer impact. While you won’t directly own a P&L, your work will move the business - driving sustainable growth, profitability, and customer success. You will lead the shift from output-focused delivery to business results that matter and drive customer value.  You will cultivate deep, real-world understanding of customer needs, and you’ll get teams to engage with customers early and often to test their ideas so that we deliver valuable, viable, usable and feasible solutions. If you are a strategic leader who thrives on transformation, inspires teams, and delivers measurable impact, this is your opportunity to redefine how we build products and shape the future of mobility. Essential Responsibilities Product Vision & Strategy Own and Inspire Product Strategy for Government Solutions : Define and communicate a compelling, insight driven product vision and strategy aligned with the company’s mission, vision, and business goals. Ensure team objectives clearly connect to organizational priorities and desired customer outcomes. Define the North Star: Craft and champion a unified product vision that brings together a diverse portfolio into a seamless, customer-centric ecosystem. Shift to Outcome-Based Objectives : Move the organization from sales-driven feature lists to problem-focused, outcome-driven plans. Success will be measured by business outcomes including customer retention, increasing adoption, and driving margin expansion. Team Topology & Portfolio Strategy : Continuously optimize the Team Topology (organization structure) to minimize dependencies and prioritize opportunities that drive growth and innovation. Sets portfolio and product objectives tied to customer and financial impact. Organizational Transformation & Leadership Institutionalize the Product Model: Design an effective Team Topology that fosters cross-collaboration across Product Management, Engineering, and Design as a partnership of missionaries that accelerates cross-functional collaboration and innovation Coach World-Class Talent: The single most important responsibility of this role is to coach your product managers to mastery. Recruit, coach, and retain exceptional product leaders. Elevate Product Design as a strategic peer to Engineering and Product Management, ensuring a balanced and customer-centric approach. Develops Director-level Product Managers and Leads as coaches, improving the organization’s capacity to discover, decide, and deliver. Be a Cultural Change Agent : Drive a mindset shift to problem-solving. Bridge the gap between operational excellence and future innovation, creating a culture that thrives on solving customer challenges in a meaningful and innovative manner. Foster a culture of empowered, outcome-driven product teams, where success is measured by outcomes, not output. Execution & Delivery Drive Product Discovery and Delivery : Champion a customer-centered discovery process, working closely with Engineering and Product Design to confront risks early, validate  and deliver impactful solutions. Balance innovation with the practical realities of government procurement and compliance. Manage Business Viability: Balance innovation with the practical realities of government procurement and compliance. You ensure solutions work for our business (legal, sales, finance), not just the user. Platform Modernization: Collaborate with Engineering to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition. Discovery-First Mindset: Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact. Customer Focus: Serve as a trusted product leader in conversations with government customers, policymakers, and community stakeholders. Champion discovery and continuous learning to ensure products address real-world needs. Outcome-Driven Governance: Oversee the Quarterly Product Business Review process to provide transparency into product health, strategic alignment, outcome metrics, data-driven insights and share learnings on what is and isn't working. We’re looking for a transformative product leader with a proven track record of driving strategy, execution, and cultural change at scale. The ideal candidate will bring the following capabilities: Enterprise Product Strategy Ability to define and sustain a cohesive product vision that aligns customer problems, business strategy, and technology possibilities across a complex, multi-portfolio organization. Coaching & Staffing Proven ability to assess product managers and coach them to competency. Expertise in shifting teams from output-focused delivery to outcome-based accountability. Team Topology & Portfolio Strategy Strong judgment in defining team boundaries (topology) and allocating capacity  across core platforms, modernization, and new growth initiatives, making decisions to maximize enterprise value. Product Operating Model Transformation Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, accountability and transparency. Executive Decision Quality Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, business viability and risk, while enabling decision velocity across the organization. Talent & Organizational Leadership Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership. Executive Communication & Influence Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders. Domain Fluency in Complex Ecosystems Competency in managing products at the intersection of hardware, software, and the physical world. Ability to navigate high-compliance environments and understand logistics, supply chain, and maintenance implications of hardware-enabled software. Qualifications Experience: 10+ years of product leadership experience, with at least 5 years at the senior leadership or VP level in a medium-to-large public software or technology-enabled services company.  Bachelor’s degree in Business, Computer Science or a related field of study.  Master’s degree preferred. Transformation Track Record: Demonstrated success in transforming feature-team organizations into empowered product team organizations. Domain Expertise: Experience in complex B2B/B2G/B2C environments; GovTech, transportation, public safety, IoT/Smart City, FinTech, defense tech or other regulated markets strongly preferred.  You understand how to innovate in complex high-compliance, hardware-enabled environments where software interacts with the physical world. Strategic Financial Acumen: Ability to speak the language of the C-Suite and Board. You understand how to connect product KPIs to financial outcomes Technical Fluency: You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to reduce technical debt and enable innovation Change Management: Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience. Demonstrated ability to instill an empowered product culture: outcome-driven teams, customer focus, and strong business acumen Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: AZ_Mesa_HQ Position Overview Help us shape the future of Mobility.  Our organization is at a pivotal inflection point, transforming from a project-based, IT-centric execution model to a modern Product Operating Model. We’re seeking a visionary VP of Product, Government Solutions to lead this transformation and own outcomes across our Government Solutions product portfolio. This role reports to the SVP, Head of Product with accountability and a dotted line reporting relationship to the EVP, Government Solutions. Our solutions integrate cameras, radar sensors, AI-powered edge processing, SaaS back-office software, payment systems, and managed maintenance services into end-to-end platforms trusted by government customers. Our vision is to protect lives and increase roadway safety through innovative technology and reliable services and ensure our solutions remain smart, safe, and connected at scale. You’ll evangelize a compelling product vision, coach and empower product teams, and turn real customer problems into scalable, compliant, high-reliability solutions. You’ll stand up and coach empowered product teams—led by Durable Trios of Product, Engineering and Design, spanning hardware, AI, SaaS and services—to solve real customer problems and drive measurable business and customer impact. While you won’t directly own a P&L, your work will move the business - driving sustainable growth, profitability, and customer success. You will lead the shift from output-focused delivery to business results that matter and drive customer value.  You will cultivate deep, real-world understanding of customer needs, and you’ll get teams to engage with customers early and often to test their ideas so that we deliver valuable, viable, usable and feasible solutions. If you are a strategic leader who thrives on transformation, inspires teams, and delivers measurable impact, this is your opportunity to redefine how we build products and shape the future of mobility. Essential Responsibilities Product Vision & Strategy Own and Inspire Product Strategy for Government Solutions : Define and communicate a compelling, insight driven product vision and strategy aligned with the company’s mission, vision, and business goals. Ensure team objectives clearly connect to organizational priorities and desired customer outcomes. Define the North Star: Craft and champion a unified product vision that brings together a diverse portfolio into a seamless, customer-centric ecosystem. Shift to Outcome-Based Objectives : Move the organization from sales-driven feature lists to problem-focused, outcome-driven plans. Success will be measured by business outcomes including customer retention, increasing adoption, and driving margin expansion. Team Topology & Portfolio Strategy : Continuously optimize the Team Topology (organization structure) to minimize dependencies and prioritize opportunities that drive growth and innovation. Sets portfolio and product objectives tied to customer and financial impact. Organizational Transformation & Leadership Institutionalize the Product Model: Design an effective Team Topology that fosters cross-collaboration across Product Management, Engineering, and Design as a partnership of missionaries that accelerates cross-functional collaboration and innovation Coach World-Class Talent: The single most important responsibility of this role is to coach your product managers to mastery. Recruit, coach, and retain exceptional product leaders. Elevate Product Design as a strategic peer to Engineering and Product Management, ensuring a balanced and customer-centric approach. Develops Director-level Product Managers and Leads as coaches, improving the organization’s capacity to discover, decide, and deliver. Be a Cultural Change Agent : Drive a mindset shift to problem-solving. Bridge the gap between operational excellence and future innovation, creating a culture that thrives on solving customer challenges in a meaningful and innovative manner. Foster a culture of empowered, outcome-driven product teams, where success is measured by outcomes, not output. Execution & Delivery Drive Product Discovery and Delivery : Champion a customer-centered discovery process, working closely with Engineering and Product Design to confront risks early, validate  and deliver impactful solutions. Balance innovation with the practical realities of government procurement and compliance. Manage Business Viability: Balance innovation with the practical realities of government procurement and compliance. You ensure solutions work for our business (legal, sales, finance), not just the user. Platform Modernization: Collaborate with Engineering to lead the systems migration to modern, microservices-based platforms that increase agility, scalability, and strengthen customer acquisition. Discovery-First Mindset: Champion a culture of continuous product discovery. Ensure teams validate value, usability, feasibility, and viability before writing code, minimizing waste and maximizing impact. Customer Focus: Serve as a trusted product leader in conversations with government customers, policymakers, and community stakeholders. Champion discovery and continuous learning to ensure products address real-world needs. Outcome-Driven Governance: Oversee the Quarterly Product Business Review process to provide transparency into product health, strategic alignment, outcome metrics, data-driven insights and share learnings on what is and isn't working. We’re looking for a transformative product leader with a proven track record of driving strategy, execution, and cultural change at scale. The ideal candidate will bring the following capabilities: Enterprise Product Strategy Ability to define and sustain a cohesive product vision that aligns customer problems, business strategy, and technology possibilities across a complex, multi-portfolio organization. Coaching & Staffing Proven ability to assess product managers and coach them to competency. Expertise in shifting teams from output-focused delivery to outcome-based accountability. Team Topology & Portfolio Strategy Strong judgment in defining team boundaries (topology) and allocating capacity  across core platforms, modernization, and new growth initiatives, making decisions to maximize enterprise value. Product Operating Model Transformation Demonstrated success institutionalizing a modern Product Operating Model with empowered cross-functional teams, clear decision rights, discovery-first practices, accountability and transparency. Executive Decision Quality Ability to make timely, high-quality decisions under ambiguity by balancing customer needs, financial return, technical feasibility, business viability and risk, while enabling decision velocity across the organization. Talent & Organizational Leadership Track record of building, coaching, and retaining high-performing product, design, and engineering leaders, elevating capability and fostering strong cross-functional partnership. Executive Communication & Influence Exceptional ability to communicate product strategy, trade-offs, and outcomes with clarity and credibility to the CEO, Board, and senior leaders, building alignment across diverse stakeholders. Domain Fluency in Complex Ecosystems Competency in managing products at the intersection of hardware, software, and the physical world. Ability to navigate high-compliance environments and understand logistics, supply chain, and maintenance implications of hardware-enabled software. Qualifications Experience: 10+ years of product leadership experience, with at least 5 years at the senior leadership or VP level in a medium-to-large public software or technology-enabled services company.  Bachelor’s degree in Business, Computer Science or a related field of study.  Master’s degree preferred. Transformation Track Record: Demonstrated success in transforming feature-team organizations into empowered product team organizations. Domain Expertise: Experience in complex B2B/B2G/B2C environments; GovTech, transportation, public safety, IoT/Smart City, FinTech, defense tech or other regulated markets strongly preferred.  You understand how to innovate in complex high-compliance, hardware-enabled environments where software interacts with the physical world. Strategic Financial Acumen: Ability to speak the language of the C-Suite and Board. You understand how to connect product KPIs to financial outcomes Technical Fluency: You possess a deep understanding of modern platform architecture (APIs, microservices, cloud migration) and can partner effectively with Engineering leadership to reduce technical debt and enable innovation Change Management: Exceptional interpersonal skills and resilience. You are capable of driving alignment across Business Units and functional partners to deliver a unified customer experience. Demonstrated ability to instill an empowered product culture: outcome-driven teams, customer focus, and strong business acumen Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: Arizona_Remote The Opportunity We're looking for a Product Manager who is passionate about understanding customer problems, validating opportunities, and leading cross-functional teams to deliver measurable business outcomes. You'll own a product area focused on backoffice (cloud data processing) solutions, driving product strategy and execution, charting the roadmap, and managing the lifecycle of Verra Mobility’s market leading systems. As a member of the Product Management team, you will partner with leaders across the product, operations, engineering, IT, and sales teams to drive innovation and leverage the latest technologies to deliver best-in-class backoffice systems that achieve business objectives. The successful candidate will be passionate about technology with an ability to lead innovation and execution. In this business-critical role, you will merge customer needs with technology to cast a vision for Verra Mobility’s legacy and future backoffice solutions and drive the organization toward that goal. You will collaborate with key internal stakeholders to manage the backoffice systems across their lifecycle, gathering requirements, scoping initiatives, establishing product roadmaps, and working with development and support teams to ensure high product quality while minimizing cost. You’ll join a product squad with a defined problem space, embedded alongside a technical lead and engineering team. But this isn’t a backlog-grooming role, as you’ll own discovery : getting in front of customers, validating the problems, stress-testing potential solutions, and driving a roadmap that delivers measurable outcomes. You’ll report directly to the Director of Product and operate as a key product leader as we build toward a modern Product Operating Model. What You’ll Do Own the problem, drive discovery Lead continuous customer discovery, including interviews, ride-alongs, and data analysis, to validate problems and pressure-test solutions before committing to build. Frame customer and business problems with clarity and evidence, ensuring the team works on what truly matters. Define and maintain a prioritized roadmap grounded in measurable outcomes, rather than a feature wish list. Balance user needs, business objectives, and technical feasibility, using sound judgment and solid product sense. Partner early with Legal, Compliance, and Operations functions to shape viable solutions. Own the problem end-to-end, make tough prioritization calls, document your reasoning and outcomes. Guide delivery and build trust with your squad Partner closely with your technical lead and engineering team, creating context, removing ambiguity, and enabling the squad to move with speed and confidence. Collaborate closely with your design lead to ensure solutions are not just technically sound but also user centered. Write crisp, outcome-oriented briefs and acceptance criteria; avoid over-specifying implementation details, and focus on why the problem matters and what success looks like Leverage AI tools to accelerate discovery synthesis, documentation, and delivery workflows. Share your approach to discovery and product thinking with peers, contributing to a growing product practice. Connect product to impact Develop a working understanding of how products drive revenue, retention, and operational efficiency for our customers. Contribute to go-to-market strategy by informing pricing, positioning, and launch readiness in close collaboration with commercial teams. Define and track success metrics that link customer outcomes to business performance. Serve as the internal expert for your product area trusted by sales, operations, and leadership. What We’re Looking For Required 3–7 years of product management experience, with a track record of owning outcomes. Experience leading customer discovery and translating qualitative and quantitative insights into product decisions. Ability to operate effectively in a cross-functional squad environment alongside engineering and design peers. Experience in regulated or complex-domain industries, such as automotive, fleet, payments, fintech, or similar, with a demonstrated record of learning new domains. Comfort working in and contributing to organizations evolving their product operating model. Active use of AI tools to enhance productivity in day-to-day product work, such as discovery workflows, streamlining documentation, automating research, creating prototypes, and accelerating delivery. Excellent written and verbal communication: you write clearly, tailor your message to different audiences, and tell a coherent product story. Strong critical thinking and a bias toward evidence over opinion. Great to Have Knowledge of the transportation/smart mobility sector and road safety is a plus Familiarity with product tooling such as Aha!, Azure DevOps, JIRA, or comparable platforms. Experience working with compliance, legal, or regulatory stakeholders in a multi-jurisdictional environment. What Success Looks Like In this role, you’re not measured by how much you ship, you’re measured by the outcomes you drive with your team. In your first year, success looks like: Deep fluency in the assigned problem space, backed by direct customer and stakeholder engagement. A validated, outcome-oriented roadmap your squad believes in and can execute against. Demonstrated velocity in shipping, learning, and adjusting with confidence. Trusted relationships that enable influence without authority to drive alignment across engineering, design, commercial, and other operational functions. Clear evidence of customer impact: reduced friction, improved adoption, or measurable efficiency gains. Logistics Location: Preference given to local candidates in our Mesa, AZ headquarters or New York City office. Will consider remote candidates who express willingness for occasional travel. Travel: Light, primarily for team offsites and customer engagement. Reports to: Director of Product. Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .