Вакансии

Location: Норильск Ищешь работу с возможностью карьерного развития и роста? Сбер раскроет твой карьерный потенциал! Откликайся! Обязанности * консультировать клиентов в отделении банка * продавать продукты и услуги Сбера и помогать с их оформлением * обучать клиентов пользоваться сервисами и продуктами Сбера * проводить платежи и переводы. Требования * имеешь образование среднее и выше * активно используешь гаджеты * доброжелателен и готов помогать клиентам * готов использовать искусственный интеллект в ежедневной работе (обучение за счёт компании — есть свои курсы). Условия * ежемесячная, годовая премия и ежегодный пересмотр зарплаты * возможность влиять на свой доход * быстрый старт карьеры для тех, кто без опыта * работа недалеко от дома * корпоративный планшет для комфортной работы * уникальная система онлайн обучения Сбера для карьерного развития и роста  * расширенный ДМС и льготное страхование для семьи * подписка Прайм с возможностью совместного использования на трёх близких * вознаграждение за рекомендацию друзей в команду Сбера * гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ. Будет преимуществом опыт работы в компаниях: Россельхозбанк, Росбанк, Совкомбанк, ГазпромБанк Яндекс, Ozon, Wildberries, Деловые Линии, ВТБ, Альфа-Банк, Тинькофф Банк, МТС, Билайн, Мегафон, Ростелеком. #клиентский\_менеджер #менеджер\_по\_продажам #администратор #консультант #менеджер #специалист\_банка #работа\_для\_начинающих #консультирование #кредитные\_продукты #страхование #вклады #ипотека #кредиты #Сбербанк #специалист #начинающий\_специалист #Сбер

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Al Khobar, Saudi Arabia; Dammam, Saudi Arabia We are looking for a Hospitality & Retail Services Specialist to support hospitality and retail operations at KAUST. The role will focus on managing retail leasing activities, coordinating tenants and catering providers, conducting inspections, ensuring food safety and service standards, and supporting the smooth operation of retail and hospitality facilities across the campus and Thuwal Corniche. Key Responsibilities Manage retail leasing activities, including identifying potential tenants, preparing proposals, and supporting lease negotiations. Coordinate retailer onboarding, inspections, operational readiness, compliance, and clearance processes. Monitor retail outlets to ensure compliance with hospitality, hygiene, food safety, HSE, and service standards . Manage relationships with retail tenants, catering providers, and internal departments. Support the planning and development of retail spaces, from feasibility and design to construction and commissioning. Conduct market benchmarking and prepare financial and operational reports related to retail services. Coordinate catering services for KAUST events, business functions, and community activities. Monitor customer feedback, address service concerns, and support improvements in the overall community experience. Requirements Bachelor’s degree in Business, Property Management, Marketing, Hospitality, or a related field. 3–5 years of relevant experience in hospitality operations, retail management, commercial property leasing, or a similar role. Experience in retail inspections, food safety, hygiene, HSE compliance, or hospitality quality standards is highly preferred. Experience in retail leasing, tenant relations, lease administration, or commercial property management. Knowledge of hospitality operations, catering services, and customer experience management. Strong communication and stakeholder management skills. Ability to manage multiple activities, coordinate with different teams, and maintain operational standards. Fluency in English and Arabic is required.

eClinical Solutions helps life sciences organizations accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud, which provides centralized data access and advanced analytics for smarter business decisions. eClinical Solutions is focused on innovation in clinical trials through improved data management and analytics, using their elluminate technology platform to speed up timelines and automate manual processes. The role involves contributing to this agile data management approach, enabling clients to proactively manage clinical programs and make informed decisions.

Location: Barcelona; Paris Workplace: Hybrid Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Checkout.com http://Checkout.com is looking for an enthusiastic and talented Sales Engineer to join our fast-growing team in Barcelona or Paris to support our clients with integrating our revolutionary online payments platform. This is a Senior Specialist position, and the successful candidate will be responsible for providing technical guidance to our clients, predominantly across the EEA, with a primary focus on Southern Europe, throughout the entire sales lifecycle. As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of Checkout.com http://Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform performance targets through personal drive. The role requires clear written and verbal English and Spanish, with the ability to support prospects and merchants across the EEA market, predominantly in Southern Europe. WHAT YOU WILL BE DOING: - Support the commercial team to position Checkout.com http://Checkout.com’s products, solutions, and services, and ultimately, help to win deals. You will be a key partner to Account Executives on all matters related to product, payments, regulation, and tech. - Understand merchant requirements and technical needs, map this to our APIs and products, create solution designs and internal documentation. - Run demos, build “show-me” payment flows, create POCs, customise and create presentations. - Provide thought leadership on all aspects of Payment Performance - Acceptance Rate, Fraud Prevention, Tokenisation, Payment Methods, and others. - Lead technical interactions with merchants, from chats and calls to meetings and workshops until the deal is won. - Support BID management team with RFP and RFI responses. - Enable internal functions, commercial and tech, with market and merchant feedback on product capabilities. Champion product change and improvement. - Being constantly up to date with industry standards, solutions, and tech. - Being an expert of Checkout.com http://Checkout.com’s platform and product. - Support opportunities across the EEA market, predominantly in Southern Europe. ABOUT YOU: - 1-3 years experience as a Sales Engineer / Solutions Architect / Pre-Sales Consultant / Implementation Engineer or TAM. - Experience working in a technical client-facing role. - Drives results with a strong commercial focus and proactive approach. - Clear written and verbal English and Spanish. Able to communicate to both technical (developers, product) and business (payments, finance, c-level) stakeholders. - Able to thrive in a fast-paced environment. - Ability to translate technical jargon into business speak. - Problem-solver. Able to reproduce, isolate and explain issues using logs, API responses, and tests. - Highly organised and able to prioritise shifting workloads and responsibilities effectively. - Familiar with API based integration methods, associated best practices, and related tools/frameworks (REST/JSON APIs, Postman). - Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology. - Previous exposure to RFI/RFP. - Understanding of end-to-end payment flow. - Payments industry exposure with an understanding of the related rules and regulations and payments schemes. - Experience with 3DS, Network Tokenisation, Apple/Google Pay, Open Banking, or fraud-risk engines. NICE TO HAVE: - Familiarity with PSD2/PSD3/PSR, ISO-8583. - Additional language is a plus French/German preferred - Former engineering, developer, or product manager background. - Held prior roles in E-commerce industry. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Задачи: — Обработка входящих запросов и тикетов клиентов. — Ответы на вопросы клиентов и предоставление точной информации. — Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта. — Эскалация сложных вопросов соответствующим внутренним командам. — Отслеживание и сопровождение открытых запросов до их решения. — Поддержание ясной коммуникации с клиентами на протяжении всего процесса. — Ведение точной информации о клиентах и истории коммуникаций в HubSpot. — Обновление статусов клиентов и тикетов. — Отслеживание открытых проблем и обеспечение их решения. — Сбор повторяющихся вопросов и проблем клиентов и передача их соответствующим командам. — Помощь в улучшении внутренних процессов на основе обратной связи клиентов. Требования: — Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли. — Опыт работы с тикетами, запросами клиентов или очередями поддержки. — Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом. — Хорошие письменные и устные коммуникативные навыки на английском и русском языках. — Хорошие организационные навыки и внимание к деталям. — Способность одновременно обрабатывать несколько запросов клиентов. — Опыт работы с CRM или системами тикетов будет плюсом. — Уверенность в работе в быстрорастущей стартап-среде. — Уровень английского B2+ (письменно и устно). Будет плюсом: — Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах. — Понимание процессов KYB/KYC или онбординга. — Опыт работы с международными клиентами. — Опыт работы с HubSpot или аналогичными CRM/системами поддержки. Условия: — Работа в международной fintech компании, работающей в Африке, MENA и Азии. — Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами. — Тесное взаимодействие с командами Product, Compliance и Operations. — Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.

О компании: Компания в сфере комплектующих и электроники. Активно растет и планирует расширить внутреннюю экспертизу в вопросах SEO для масштабного e-commerce проекта. Ищет опытного профессионала, который возглавит поисковое продвижение интернет-магазина, будет развивать текущую структуру и выстраивать долгосрочную стратегию роста органического трафика. Основные задачи: — Комплексный аудит: регулярное проведение технических, контентных и ссылочных аудитов сайта. — Семантика и структура: сбор и кластеризация семантического ядра под тысячи категорий и карточек товаров, развитие структуры сайта и внутренней перелинковки. — Стратегия и аналитика: участие в разработке долгосрочной SEO-стратегии, глубокий анализ конкурентов и трендов поисковой выдачи. — Мониторинг: отслеживание позиций, трафика и ключевых конверсий. Взаимодействие и процессы: — Задачи ставятся руководителями отделов разработки и маркетинга. — Около 30-40% рабочего времени занимает коммуникация: плотное общение с тимлидами, защита целей и участие в формировании бэклога разработки. Наши ожидания от кандидата: — Опыт в SEO от 3 лет (опыт в e-commerce будет огромным плюсом). — Глубокое понимание алгоритмов ранжирования Яндекса и Google. — Базовая техническая грамотность (HTML, CSS, JS, серверные ответы, robots.txt, sitemap.xml). — Уверенное владение инструментами SEO-анализа и базовые знания веб-аналитики. — Сильные софт-скилы: умение аргументированно обсуждать задачи и цели с руководителями. Будет плюсом: — Опыт проведения A/B-тестов в рамках SEO и опыт в международных проектах. Условия: — Оформление по ТК РФ. — Формат работы: стабильный график 5/2 (пн-пт), с 10:00 до 19:00. — Локация: комфортный офис в Москве (м. Таганская), без командировок. — Ежегодная индексация зарплаты и новогодние премии. — Расширенный пакет ДМС. — Выдача мощной техники для работы на выбор (Mac или Linux).

Location: Nicosia, Cyprus About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a marketer with experience from bigger companies' marketing departments with an ambitious ‘growth’ mindset and a can-do attitude? Do you get excited about growing a business? If this sounds like you, then we’d love to chat! So… we have built this rocket ship. We call it Wolt. We are best known for our food delivery platform, yet we are on a journey to become an ‘’everything’’ app so you can get almost anything in your city delivered to your doorstep in less than an hour. As the Marketing Specialist , you will be responsible for managing user marketing campaigns end-to-end related to our restaurant, retail partners, or collaborations with other companies. You will be at the marketing steering wheel as well as the engine room, and will be expected to bring ideas and also execute on them to reach our ambitious targets. What you’ll be doing Driving the execution of marketing campaigns across paid and owned channels, based on our long-term strategy, and ensuring alignment with commercial priorities Regarding your campaigns, coming up with the offerings, thinking about the best media mix, and creative strategy are all your responsibilities Strong cooperation with other campaign managers and departments on the timing and budgeting of the different campaigns Understanding the impact of marketing strategies on the P&L and assessing their ROIs. Support reporting needs by gathering data, tracking KPIs, and contributing insights to improve future marketing activities Take ownership of setting up campaigns and content using internal tools and platforms, including basic technical configurations where needed Collaborate with designers and content creators to contribute to the development of campaign assets and visuals Assist in managing marketing relationships with local restaurant and retail partners, coordinating co-marketing activities to boost visibility Our humble expectations Experience in marketing, ideally with some exposure to campaign management or project coordination A practical, hands-on approach — you're comfortable rolling up your sleeves and getting things done The ability to take ownership of your work and manage projects independently, while staying open to feedback and collaborating with others A customer-first mindset , with an understanding of how communication impacts the people you're reaching Creative thinking and a good eye for content that resonates Comfortable working in a fast-paced environment and juggling multiple priorities Strong time-management and organizational skills Fluency in Greek and English Currently based in, or eligible to work in, Cyprus Able to work a hybrid schedule , with 4 days per week in our Nicosia office What we offer We are in a fast-moving industry, and Cyprus is a key market for Wolt. The team on the ground is very ambitious and willing to move the rocks to reach goals while supporting each other. As part of the marketing team, you can make a real impact with your campaigns on the market, see good results and see your work on various media channels. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Next steps We’re reviewing applications on a rolling basis, so we encourage you to apply sooner rather than later. The process typically includes: Intro chat with our Talent Acquisition Partner. Interview with the Hiring Manager to dive into your experience, Case assignment (light, strategic, to see how you think) + 60-minute presentation call with senior stakeholders. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Middle East; Dubai; United Arab Emirates; Saudi Arabia; Riyadh Workplace: Hybrid WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! ABOUT NORTH: North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. WHY THIS ROLE? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. IN THIS ROLE, YOU WILL: - Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. - Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices. - Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations - Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards. - Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime. - Travel to customer premises between 20-40% YOU MAY BE A GOOD FIT IF: - You have experience with and enjoy working directly with customers - You have experience deploying enterprise software in private/hybrid cloud environments - You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm - Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control - You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization - You excel in fast-paced environments and can execute while priorities and objectives are a moving target - You are fluent in Arabic and English IT'S A BONUS IF YOU HAVE… - Familiarity with GPU node orchestration & scheduling - You understand the intersection of GPU infrastructure, inference systems, Kubernetes, distributed systems, and performance optimization. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: Argentina OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy Innovation is a core value of INFUSE . We are bringing together people who can look into the future to better understand how technology will shape businesses, people who create and navigate projects with great potential impact. We are looking for a remote junior Marketing Campaign Coordinator to join our team! This position offers an opportunity to enhance your digital marketing skills while coordinating all aspects of email campaigns in collaboration with teams such as designers and copywriters. The role involves managing and executing email marketing campaigns, beginning with smaller initiatives and scaling up. Key responsibilities include ensuring clients receive leads that meet predefined criteria, refining email content for maximum engagement, and maintaining seamless campaign operations to optimize lead quality. This role requires strong organizational skills, focus, multitasking, and analytical thinking. What will you get from working with us: Understanding of the latest trends in the marketing industry; Unique experience of working with professionals; Competitive salary and its revision based on your performance and work results; Deepening into the business processes of an American marketing company. What we expect from you: Knowledge of English, written and verbal (Upper-Intermediate +); Creative thinking, organizational skills, independent. Working experience with Google Drive/Sheets is a plus. What are our requirements: Coordination of the Full-Cycle working process on the email campaign; Communication with different departments as designers, copywriters, and verification; Follow up on deadlines; Make a report on the campaign for delivering to the client. What we offer: Paid trainings; Getting knowledge and experience from one of the most in-demand industries in business; Stable work in a large Internet marketing company; Competitive compensation in USD; Paid vacation and sick leave; Reduced Fridays during summer; A schedule aligned with approved company holidays in the U.S. WORKING HOURS: 3:30 PM to 12:00 AM EET

Задачи: — Поиск и запуск партнерских активностей с компаниями из смежных ниш (fintech, legal, SaaS и др.); — Запуск небольших быстрых совместных активностей с партнерами на регулярной основе: обмен экспертными цитатами, репорты, гайды, co-branded чеклисты; — Сбор и продвижение историй успеха текущих партнеров, расширение форматов с акцентом на демонстрацию ключевых фич продукта; — Мониторинг метрик и результатов PR-активностей: позиции в выдаче, переходы на B2B страницы сайта, количество регистраций, цитируемость бренда. Требования: — Опыт работы в PR/маркетинге от 3 лет, обязательно с опытом работы на международном рынке; — Английский от уровня B2+; — Понимание специфики B2B-маркетинга, умение работать с GA4, Ahrefs/SEMrush и Brand24; — Отличные навыки переговоров; — Уверенное владение ИИ-инструментами. Будет плюсом: — Опыт работы в финтехе; — Собственная база контактов (журналисты, KOLs); — Глубокое понимание принципов SEO-оптимизации контента.

Ищем hands-on DevSecOps / Security специалиста для проекта в сфере regulated crypto / fintech. Основная задача — разбирать результаты IT/Security-аудитов и технически закрывать выявленные vulnerabilities, security gaps и audit findings. Что важно: • DevSecOps / Application / Infrastructure / ICT Security; • DORA — обязательно; • MiCA, ISO 27001 или аналогичные стандарты; • опыт security/compliance-аудитов; • понимание regulated crypto / fintech; • умение самостоятельно делать remediation. Будет плюсом: Fireblocks, crypto custody, MPC, crypto exchanges, custodians, fintech/payment. Не рассматриваем чистых Compliance Officers, специалистов только по документации и Backend Developers без Security/DevSecOps опыта.

Location: Riyadh, Saudi Arabia Müller’s Solutions is looking for an experienced Customer Experience Specialist to analyze customer journeys, identify experience gaps, and drive improvements across digital and operational touchpoints Requirements Bachelor’s degree in Computer Science, Engineering, or a related field . 4+ years of professional experience in Customer Experience (CX) . Strong understanding of customer journey mapping and customer experience methodologies . Experience identifying customer segments, pain points, experience gaps, and improvement opportunities across multiple touchpoints. Ability to analyze the end-to-end customer journey , from initial product/service engagement through the customer lifecycle. Experience collaborating with cross-functional teams including Marketing, Sales, Product, Account Management, Customer Service, Billing, and Finance . Strong ability to collect, monitor, and analyze customer feedback and CX metrics . Experience translating customer insights into actionable recommendations and process improvements . Ability to identify operational issues affecting customer experience, including pre-sales, post-sales, billing, installation, and service processes . Experience working with technology teams to improve digital customer journeys , including websites and self-service applications. Strong analytical, communication, stakeholder-management, and problem-solving skills. Ability to work effectively in a cross-functional and fast-paced environment .

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Vendor Operations & Governance Specialist. About the job We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks. Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership. Responsibilities In this role, you’ll: Day-to-Day Vendor Operations & Performance Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues. Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT). Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR). Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points. Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams. Vendor Relationship & Operational Governance Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines. Operationalize Twilio’s  core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence. Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds. Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs. Talent Pool & Pipeline Optimization Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation. Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads. Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years in Vendor Site/Contact Center Operations: Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint). Operational Governance Focus: Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards). WFM & Cross-Functional Alignment: Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team. Domain & System Experience: Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau. Cross-Functional Process and Workflow Design: Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership. Location This role will be remotely located in the United States. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 5th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

We are seeking an elite, hands-on Senior Security Compliance Consultant (SOC 2 & GRC Specialist) to lead a critical, company-wide SOC 2 Type II audit readiness initiative. In this strategic engagement, you will perform comprehensive gap analyses, assess existing security controls, design robust compliance workflows, and drive cross-functional teams toward audit completion. The ideal candidate brings a proven track record in GRC frameworks, control mapping, evidence automation, and policy development. Utilizing automated compliance platforms such as Sprinto, you will build repeatable compliance processes, validate technical controls, and ensure a seamless audit experience across the entire organization. General Information (About the Client): Our client is a fast-scaling, cloud-native technology platform committed to maintaining enterprise-grade trust, security, and data privacy. To support their rapid commercial growth and enterprise sales pipeline, they are establishing a formal, highly disciplined security governance model. They operate a modern, cloud-first environment where compliance is treated not as a passive checklist, but as an active, automated operational advantage. By leveraging modern GRC platforms and fostering a security-conscious culture, they provide an empowering environment for compliance experts to drive real architectural and procedural improvements. Tasks and Deliverables: SOC 2 Readiness & Gap Analysis: Conduct a thorough assessment of existing technical and operational security controls, pinpointing compliance gaps and building an actionable remediation roadmap. Control Design & Implementation: Author, refine, and operationalize security controls, policies, and procedures aligned with SOC 2 Trust Services Criteria (TSC) and PCI DSS standards. Automated Evidence Collection: Lead evidence-gathering workflows using automated GRC tooling (Sprinto), ensuring all technical artifacts, access logs, and policy attestations are validated and audit-ready. PCI DSS Guidance: Provide expert advisory on maintaining PCI DSS alignment alongside SOC 2, ensuring overlapping control requirements are mapped efficiently to reduce operational drag. Cross-Functional Coordination: Collaborate with engineering, DevOps, HR, and IT teams to embed compliance workflows into daily operations without slowing down feature execution. Auditor Interface & Readiness: Serve as the primary liaison during the audit preparation phase, coordinating directly with external auditors to present evidence, resolve findings, and ensure a successful audit cycle. Required Experience: SOC 2 Mastery: Proven track record of leading end-to-end SOC 2 readiness, gap remediation, and audit preparation initiatives for cloud-native or B2B SaaS companies. GRC & PCI DSS Acumen: Deep familiarity with Governance, Risk, and Compliance (GRC) frameworks, risk assessment methodologies, and PCI DSS compliance requirements. Tooling Proficiency (Sprinto): Direct, practical experience leveraging automated compliance and evidence-collection platforms, specifically Sprinto (or equivalent modern platforms like Vanta/Drata). Policy & Control Mapping: Exceptional capability to author clear, enforceable security policies and translate abstract regulatory requirements into concrete engineering controls. Cross-Functional Facilitation: Strong stakeholder management skills with a history of driving accountability across distributed engineering, product, and operations teams.

Задачи: — Обработка входящих запросов и тикетов клиентов. — Ответы на вопросы клиентов и предоставление точной информации. — Помощь клиентам в решении вопросов, связанных с онбордингом и использованием продукта. — Эскалация сложных вопросов соответствующим внутренним командам. — Поддержание связи с клиентами до полного разрешения запросов. — Ведение точной информации о клиентах и истории коммуникаций в HubSpot. — Обновление статусов клиентов и тикетов. — Отслеживание открытых вопросов и обеспечение их решения. — Сбор повторяющихся вопросов и проблем клиентов для передачи соответствующим командам. — Помощь в улучшении внутренних процессов на основе обратной связи клиентов. Требования: — Опыт работы от 1 года в Customer Support, Customer Success, Onboarding, Account Management, Operations или аналогичной роли. — Опыт работы с тикетами, запросами клиентов или очередями поддержки. — Опыт работы с SaaS, fintech, платежами, банковскими или другими B2B технологическими продуктами будет плюсом. — Хорошие письменные и устные коммуникативные навыки на английском и русском языках. — Хорошие организационные навыки и внимание к деталям. — Способность одновременно обрабатывать несколько запросов клиентов. — Опыт работы с CRM или системами тикетов будет плюсом. — Уровень английского B2+ (письменно и устно). Желательно: — Опыт в fintech, платежах, банковском деле, FX или кросс-граничных платежах. — Понимание процессов KYB/KYC или онбординга. — Опыт работы с международными клиентами. — Опыт работы с HubSpot или аналогичными CRM/системами поддержки. Условия: — Работа в международной fintech компании, работающей в Африке, MENA и Азии. — Получение практического опыта в fintech, платежах, онбординге и операциях с клиентами. — Тесное взаимодействие с командами Product, Compliance и Operations. — Возможность роста в роли Customer Success, Account Management или Operations по мере масштабирования компании.

Location: Dubai Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. JOB DESCRIPTION The Role As an Enterprise Technical Account Manager (TAM) at Checkout.com http://Checkout.com, you are the technical heartbeat of our most strategic merchant relationships. You're more than a problem-solver; you are a payment performance consultant, an incident commander, and a trusted partner who ensures our largest merchants thrive on our platform. Your technical expertise and strategic guidance will directly impact their success and drive the growth of our business. What You'll Be Doing Strategic Growth & Performance - Become a true expert on your merchants’ business, diving deep into their payment data to uncover actionable insights and opportunities. - Act as a payment performance consultant, identifying and driving initiatives that boost authorization rates, increase revenue, and lead to the adoption of new Checkout.com http://Checkout.com products. - Serve as a strategic advisor during business reviews, translating technical performance into a compelling commercial story for your merchants. Technical Ownership & Delivery - Serve as the primary technical authority for your merchants, mastering their API integrations and infrastructure. - Lead the response to critical incidents with a calm, decisive approach, coordinating internal teams to ensure swift resolution and clear communication. - Project-manage key technical initiatives, from complex migrations to new product launches, ensuring seamless, on-time delivery. Merchant Advocacy & Enablement - Act as the voice of the merchant internally, translating their needs and feedback into clear insights that help shape our product roadmap. - Empower your merchants by delivering expert training, workshops, and demos to ensure they are leveraging the full power of our platform. QUALIFICATIONS - 4+ years of experience in a senior, client-facing technical role such as Technical Account Management, Solutions Consulting, or Sales Engineering, preferably within a SaaS or API-first company. - A degree in Computer Science, Information Technology, or a related technical field, or equivalent experience. - Hands-on expertise with RESTful APIs. You can confidently read API documentation, troubleshoot integration issues, and guide developers through complex workflows. - Exceptional communication skills, with the ability to build trust and convey complex technical subjects to both C-level executives and engineering teams. - A natural problem-solver with a tenacious attitude; you're comfortable navigating ambiguity and leading clients through high-pressure technical incidents. What makes you stand out: - Solid understanding of the end-to-end payment lifecycle, from authorization to settlement. - Deep knowledge of core payment concepts like SCA, Tokenization, MIT/CIT, AFT/OCT, and the technical drivers of authorization rate optimization. - Direct experience with the MENA payments ecosystem, including knowledge of key local payment methods (Mada, NPG, KNET, Fawry, Benefit, etc.) - Fluency in Arabic is an advantage. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Cobalt Lab — международная iGaming-платформа, ориентированная на поклонников популярной выживательной онлайн-игры Rust. Формат работы: удалённая работа, гибкий график.