— Design and run product experiments end to end - form hypotheses, define test duration and required sample size, assess whether the expected result is achievable, evaluate A/B tests and determine statistical significance;
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— Design and run product experiments end to end - form hypotheses, define test duration and required sample size, assess whether the expected result is achievable, evaluate A/B tests and determine statistical significance;
* Сопровождение портфеля мерчантов и развитие долгосрочных отношений. * Увеличение оборота клиентов через апсейл и кросс-сейл.
Location: UK, London Workplace: OnSite Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further. About The Role As Finance Operations Lead, you’ll own the core finance workflows that keep Humanoid running smoothly, from supplier invoices and payments through customer billing, transaction coding and categorisation, reconciliations and the general ledger. A key part of the role is ensuring financial activity is captured completely and accurately in the ledger. You’ll establish clear coding standards and processes, and make sure transactions are classified consistently and supported by reliable source data. You’ll also help build a best-in-class finance technology stack for a fast-growing, global business. You’ll lead the implementation and optimisation of finance systems and tools, and identify ways to use AI and automation to make processes faster, more accurate and easier to use. This includes accounting and ERP platforms, Ramp, modern banking tools and AI-enabled workflows. You’ll work closely with the Financial Controller and FP&A Lead, and partner with our dedicated Supply Chain and Procurement teams to ensure purchasing activity flows into finance accurately and efficiently. This is a hands-on role for someone who enjoys both delivering the work and transforming how it gets done. What You’ll Do OWN FINANCE OPERATIONS AND LEDGER INTEGRITY - Oversee accounts payable, including invoice processing, coding, categorisation, approvals, supplier queries, payment runs and reconciliation. - Manage accounts receivable, including customer billing, cash application, transaction coding and collections. - Ensure transactions are recorded completely, accurately and consistently in the ledger, with appropriate supporting documentation and coding. - Maintain and improve the chart of accounts, coding guidance and transaction categorisation across entities, currencies, departments and relevant business dimensions. - Review ledger postings and investigate miscoded, incomplete or unusual transactions, working with the relevant teams to resolve issues at source. - Coordinate with Supply Chain and Procurement on the finance elements of procure-to-pay, including approval controls, purchase order and invoice matching, and accurate recording of commitments and spend. - Coordinate vendor payments and cash operations across entities, currencies and banking platforms. - Manage key balance sheet reconciliations, journals, accruals and other month-end close activities. - Help ensure finance operations run reliably, with clear ownership, appropriate controls and minimal avoidable manual work. BUILD A BEST-IN-CLASS FINANCE TECH STACK - Lead the implementation and optimisation of finance tools, including ERP and accounting software, expense and payment platforms, modern banking tools and workflow automation. - Help design an integrated finance technology stack that meets the needs of a scaling, multi-entity business, using tools such as Ramp and accounting platforms such as Xero or NetSuite. - Improve the flow of transaction data from source systems into the ledger, reducing duplicate handling, manual entry and coding errors. - Identify and deliver opportunities to automate repetitive finance work and improve the speed and accuracy of transaction processing. - Evaluate and apply AI-enabled tools, including Claude, to practical finance workflows such as information processing, analysis, documentation and process support. - Work with Supply Chain, Procurement, engineering and operations to improve the quality and consistency of financial data. - Establish appropriate controls, governance and documentation as new tools and automation are introduced. - Document finance processes and provide practical guidance so teams understand how to use them. SUPPORT REPORTING AND COMPLIANCE - Provide accurate, timely finance data to support reporting on actuals, cash, burn, vendor spend and other operating costs. - Maintain clear visibility over cost centres, contracts, recurring expenses and supplier commitments. - Prepare documentation and data for audit, statutory filings and compliance reporting. - Maintain supporting reconciliations and schedules, and coordinate information requests with external auditors and advisers. - Support VAT, and indirect tax obligations globally. - Work with FP&A to reconcile actual results against budgets and forecasts and investigate material differences. PARTNER ACROSS THE BUSINESS - Be the first point of contact for day-to-day finance operations questions. - Help teams navigate invoicing, expenses, payment and accounting processes, including the information needed for accurate transaction coding. - Partner with Supply Chain and Procurement to establish effective handoffs between purchasing activity and finance. - Support cost control and spend governance through accurate, timely financial information. - Build strong working relationships across finance, procurement, engineering, supply chain, people and product. We’re Looking For - 7+ years’ experience in finance operations, accounts payable, accounting or financial control. - Strong practical knowledge of accounts payable and receivable, transaction coding, ledger management, reconciliations and month-end close. - Experience managing transactions from source documentation through coding, approval, payment or collection, and accurate ledger posting. - Experience working with or supporting procure-to-pay processes in partnership with procurement or supply chain teams. - Experience implementing or improving finance systems, workflows and automation in a growing business. - Interest in building a modern, well-integrated finance technology stack and applying AI and automation to real operational problems. - Confidence working with accounting or ERP systems, expense tools and online banking platforms. - Strong attention to detail and a clear sense of ownership over the accuracy and completeness of financial records. - A practical, service-oriented approach to helping teams follow finance processes. - The ability to work independently while collaborating across functions and seniority levels. Bonus Points - Experience with Ramp, Xero, NetSuite or similar finance platforms. - Experience with modern banking platforms and multi-entity, multi-currency operations. - Experience using AI tools such as Claude or automation platforms in finance workflows. - Experience in a hardware, manufacturing, robotics or other product-led business. - Familiarity with UK, US, Germany or Canadian VAT and indirect tax obligations. - Background in audit, compliance or internal controls. - Experience in a venture-backed or globally distributed company. What We Offer - Competitive salary plus participation in our Stock Option Plan - Paid vacation with adjustments based on your location to comply with local labor laws - Travel opportunities to our Vancouver and Boston offices - Office perks: free breakfasts, lunches, snacks, and regular team events - Freedom to influence the product and own key initiatives - Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics - Startup culture prioritising speed, transparency, and minimal bureaucracy
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Настроить подборLocation: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Key Responsibilities: Support market expansion for Bybit Pay across global, building and owning the full growth pipeline Acquire and manage merchants, PSPs, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels. Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution. Collaborate with internal teams (Product, Card , Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases. Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows. Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations. Provide market intelligence, partner feedback, and competitive analysis to optimize product direction. Represent Bybit in industry events, conferences, and ecosystem partnerships. Requirements: Strong understanding of the KOL and VIP ecosystem In-depth knowledge of the local market Comprehensive knowledge of our platform and products Strong understanding of community dynamics Knowledge of the OSOP environment for creating Campaign 2.0 campaigns Understanding of the marketing landscap Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Riga, Latvia Workplace: none About the Client Our client provides banking and payment services to international customers. Its services include traditional and digital asset solutions. Role Overview As Deputy CEO you will take ownership of complex initiatives that span product, technology, and operations. You will turn strategic priorities into measurable results, work closely with executive leadership, and develop a team responsible for delivery. Key Responsibilities Own strategic and cross-functional initiatives from planning through delivery. Coordinate complex product, technology, and operational projects across IT, product, and business teams. Manage key client and partner relationships, including negotiations, onboarding, and business development. Work with the CEO and Management Board to turn priorities into actionable plans and measurable results. Develop a dedicated team and build accountability for project delivery. Resolve blockers across departments and keep initiatives moving. Contribute to board-level discussions, strategic hiring decisions, and confidential business initiatives. Requirements 10+ years of professional experience, including at least 5 years in leadership roles within fintech, banking, payments, or financial services. Proven experience leading complex cross-functional projects, strategic initiatives, and business operations. Strong understanding of banking and payment products, ideally including EMI, payment institutions, or fintech infrastructure. Experience working directly with executive leadership or management boards, with strong stakeholder and partner management skills. Experience communicating with international clients and partners. Languages: English C2 , Latvian C2, Russian C1 Experience in fintech Key Soft Skills Strong ownership, independence, and focus on results. Ability to influence senior stakeholders and drive execution without formal authority. Strategic thinking paired with a practical, hands-on approach. Excellent communication, negotiation, and relationship-building skills. Confidence to challenge decisions constructively and propose alternatives. Ability to make decisions quickly, manage complexity, and maintain momentum. Integrity, discretion, and sound business judgment. What We Offer Senior leadership role working directly with the CEO and Management Board. Opportunity to influence strategic decisions and lead high-impact business initiatives. Dedicated team and significant autonomy in project execution. Exposure to international banking, payments, and crypto-related businesses. Established fintech environment with a strong corporate culture and collaborative team. Office-based position in Riga with limited business travel. Competitive compensation package based on experience.
Location: London Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE As an Associate in Strategic Finance, you'll focus on turning financial and commercial data into clear insight - enabling leadership to deeply understand our business and the drivers of performance. You’ll partner with Data Engineering, Finance and cross-functional stakeholders, and build analytical workflows to support fast and data-driven decision-making. WHAT YOU’LL BE DOING - Analyse commercial and business performance - evaluating the full P&L and measuring ROI in order to help the business assess where it is creating value. - Translate ambiguous requests from leadership, Finance and cross-functional stakeholders into clear, decision-ready insights. - Craft executive-style deliverables, which may include decks, models, written documents or AI-powered apps. - Leverage AI tooling as a force multiplier to build and automate reusable analytical workflows that enable your stakeholders to quickly understand performance. - Drive continuous reporting improvements, standardisation, and simplification whilst documenting definitions and limitations - leaving no room for approximation. - Collaborate directly with Data Engineering and Data Science to support the development and enhancement of our core financial data models, and the context layer that enables AI agents to leverage that data. - You will be empowered to work directly with Finance and Data partners to scope requirements and deliver initiatives end-to-end. WHAT WE LOOK FOR ESSENTIAL CRITERIA - You’ll have 3+ years of relevant experience in data-driven and analytical roles, and hold a bachelor’s or master’s degree in a quantitative or business discipline. - Strong analytical thinking: you’re comfortable working with numbers, identifying the underlying patterns and drawing sound conclusions. - Excellent verbal and written communication skills: you have the ability to adjust your style to suit different perspectives and seniority levels. - Commercial curiosity: you want to dive into the details to understand how merchant, product, and commercial dynamics affect financial performance. - Confidence with data tools: You have strong spreadsheet skills and experience with BI tooling and data platforms, or demonstrate a clear aptitude and willingness to learn. Python and SQL experience is a plus. - Exceptional attention to detail: you rigorously validate data, pressure-test assumptions, and transparently communicate analytical limitations. - You’ve used AI hands-on in a business environment to create new tooling or workflows. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Nicosia, Cyprus; Warsaw, Poland; Braga, Portugal; Erevan, Armenia Workplace: remote Our client is an international product-based IT company with 400+ people on board specializing in the iGaming industry. Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally. We are currently looking for a Lawyer to join our team. 📋 Key responsibilities and your contribution: Work with payment systems and subcontractors. Drafting, reviewing, and negotiating contracts, legal documents, templates, legal opinions, correspondence, and analytical reports. Assisting with the opening of bank accounts across multiple jurisdictions worldwide. 📚 Your qualifications: Full legal qualification. 2+ years of experience as an in-house lawyer or legal counsel. Fluent English, both written and spoken. Hands-on experience working with the legal frameworks of Cyprus, the EU, the UK, or other international jurisdictions. Solid understanding of regulatory and compliance requirements, including AML and licensing matters. Practical experience providing day-to-day corporate legal support across multiple jurisdictions, including employment, commercial lease, and software distribution matters. Strong contract drafting, legal writing, and analytical skills with exceptional attention to detail. Benefits: ⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days. ⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices. ⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills. ⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc. ⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.
Managing current large merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans; Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship;
Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. An Analyst II within the Risk Monitoring Team is responsible for independently managing high-priority and complex investigations in line with relevant policies and processes, supporting the risk assessment and monitoring of our global e-commerce merchants’ portfolio. In this role, you will review alerts generated by our in-house monitoring tools, conduct detailed quantitative and qualitative analyses, exercise sound risk-based judgement, and make informed decisions and well-reasoned recommendations. You will liaise with internal and external stakeholders, clearly communicate the results of your findings, and accurately document investigations in our case management tool. Through your reviews, you will identify potentially fraudulent or high-risk merchants, as well as genuine merchants who may be victims of fraud, and recommend appropriate actions to mitigate risk in both scenarios. What your responsibilities will be: - Demonstrate a proficient understanding of acquiring risk and maintain an in-depth working knowledge of card schemes’ rules. - Conduct comprehensive background checks on merchants and perform in-depth analysis and risk investigations using multiple internal and external resources, with a focus on high-priority and complex cases. - Complete complex tasks and milestones within tactical initiatives, special projects, and process-improvement activities. - Assist with quality assurance and mentor Analyst I colleagues by providing guidance and support, particularly on complex investigations. - Educate merchants and relevant stakeholders on fraud and dispute-management practices to support effective risk mitigation. - Create and communicate clear reports to relevant stakeholders on merchant risk concerns, investigation outcomes, and recommended actions. - Use AI tools effectively and responsibly to support research, analysis, documentation, and operational efficiency, while applying appropriate human judgement and oversight. - Suggest innovative ideas and provide feedback to enhance processes, controls, tools, and infrastructure, striving for continuous improvement in risk-monitoring operations. What you will need to be successful (skills and competencies) - Bachelor’s degree, preferably in Risk, Management, Finance, Business, Mathematics, Economics, or a related field, with a minimum of three years of experience in a similar role. - Demonstrable knowledge or experience in the payment processing industry, e-commerce, acquiring risk, fraud and dispute management, and card schemes’ rules. - Proficient in managing structured processes and consistently identifying opportunities to streamline approaches and improve operational efficiency. - Exceptional analytical, critical-thinking, problem-solving, and decision-making skills, with the ability to make informed, risk-based decisions in complex and time-sensitive situations. - Skilled at working collaboratively and communicating effectively, with the ability to positively influence stakeholders across various departments. - Capable of adapting to fast-paced and agile settings while managing demanding timelines, priorities, and schedules. - Proficient in English; additional fluency in French is a plus. - Demonstrates acute attention to detail, strong organisational skills, and effective time management. - Strong mentoring and training abilities, with the confidence to guide and support less experienced analysts. - AI fluent, with the ability to evaluate AI-generated outputs critically and use AI tools effectively and responsibly in risk-monitoring activities. Experience you will bring to the role: - As an Analyst II, you are expected to bring your experience in performing relevant analyses and conducting investigations for suspected fraudulent merchants and action flags in a timely manner. - You should possess strong verbal and written communication skills to document and articulate the requirements, analysis and recommendations in a clear and concise manner to the stakeholders and customers. - You must have a solution-driven approach with exemplary investigative and critical thinking skills. - You must also be detail-oriented, capable of multitasking, working independently with little supervision, and possessing good decision-making, time management, and organizational skills. - You will assist in mentoring and guiding junior analysts, ensuring knowledge transfer and skill development. You should also possess the ability to escalate and resolve complex issues and questions, serving as a primary point of contact for such matters. - You should demonstrate proven ability to assist in projects and collaborate effectively with cross-functional teams. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Limassol, Cyprus We are looking for a Node.js Team Lead to lead an AI-native core engineering team and take ownership of our accounts, wallet and bonus engine. In this hands-on role, you will combine backend architecture, technical leadership and daily use of AI coding agents to build secure, scalable services. You will lead two developers and a QA engineer, establishing a development workflow that improves delivery speed while maintaining high standards for financial accuracy and security. Key Responsibilities: Establish and own the team’s AI-native development workflow, including coding agents, repository rules, AI-assisted code reviews and guardrails. Own the architecture and development of core services, including player accounts, wallets, bonuses, limits and KYC integrations. Lead and mentor two developers and a QA engineer, providing technical direction and supporting delivery. Perform final reviews of AI-generated code affecting financial transactions and security-sensitive functionality. Define and maintain API contracts used by the Payments, Games and Sports teams. Ensure reliable transaction processing and data consistency across high-volume financial operations. Track the impact of AI-assisted development through cycle time and defect rates and keep the team’s AI tooling and practices current. Required Experience: 6+ years of hands-on experience with Node.js and TypeScript, including 2+ years in a technical leadership role. Daily, hands-on use of AI coding agents, with experience introducing and rolling out an AI-assisted development workflow across a team. Strong practical experience with NestJS, PostgreSQL, Redis and message queues. Proven experience building high-load systems that process financial transactions reliably and maintain data consistency. Strong backend architecture, API design and code review skills, with particular attention to security and transaction integrity. Nice to Have: Experience building Model Context Protocol (MCP) servers, internal AI agents or LLM-powered features using tool calling or retrieval-augmented generation (RAG). Experience developing iGaming wallets or bonus engines. Experience with Kubernetes and AWS. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/118?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Limassol, Cyprus The L2 Technical Support Engineer acts as the first professional investigation and resolution layer: taking cases that first-line support cannot close, establishing the facts, resolving what falls within L2 scope, and escalating the rest with supporting evidence attached. The role exists to broaden the range of issues resolved without immediate escalation and to reduce the daily operational load on department heads and specialist teams. This is not a development role. Key Responsibilities: Case Investigation and Resolution Act as the second line for escalations across casino operations, payments, bonuses and CRM. Investigate issues with payment transactions, player balances, bonus mechanics and game sessions. Determine whether an issue originates on our platform, with a game provider, a payment provider or an anti-fraud system. Resolve cases that fall within L2 scope and authority. Technical Analysis Analyse API requests, callbacks, logs and system errors to identify root causes. Query platform and reporting databases to verify data and reconcile discrepancies between systems. Review configurations, transactions and player records in BackOffice and provider portals. Escalation and Coordination Escalate cases requiring deeper expertise, with transaction identifiers, request and response data, log references and timestamps attached. Coordinate with Product, Casino, Payments, CRM and Technical Operations on open incidents. Track escalated cases through to resolution and communicate outcomes back to first-line support. Documentation and Process Improvement Maintain troubleshooting procedures and internal knowledge base articles. Identify recurring issues and convert them into guidance for first-line support. Recommend improvements that reduce repeat escalations. Requirements: 1–3 years of experience in technical support, operations or a similar technical role. Working knowledge of SQL, including joins, grouping and subqueries, written independently. Practical experience with REST APIs, JSON, HTTP requests, webhooks and callbacks, using tools such as Postman. Ability to investigate issues using application logs and browser network captures. Understanding of transactional systems and how data moves between integrated platforms. Good command of written English for correspondence with providers and vendors. Availability to work shifts, including nights and weekends, as part of a 24/7 rota. Nice to Have: Experience in iGaming, or in another transaction-heavy regulated industry such as fintech or payments. Familiarity with CRM automation, anti-fraud and KYC, affiliate or ticketing platforms. Experience with Jira or similar ticketing systems. Basic scripting in Python or bash. By joining us, you can expect: A unique opportunity to build a career in a global, fast-growing company. An attractive remuneration package, based on qualifications and experience. Continuous learning and development opportunities. Company-wide events and team activities, fostering a fun and supportive work environment. Wolt monthly allowance. Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages. Medical and wellness app, supporting both mental and physical well-being! Apply now and let’s achieve success together Apply at https://aloplay.bamboohr.com/careers/117?source=aWQ9MTg%3D to become a member of our amazing team! We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Cyprus; Georgia; Poland; Armenia; Kazakhstan; Serbia GoMining is looking for a Senior Revenue Operations Manager to become the right hand of our commercial lead. You will share ownership of the commercial agenda: improve how our digital acquisition channels perform, grow revenue from our existing customer base, and build the processes and infrastructure that help the commercial team scale. This is not a direct sales role, and it is not a purely high-level one either. We need someone who understands sales from the inside and can analyze data to find growth points. You should come with your own ideas and see them through to results without needing step-by-step guidance. Responsibilities Digital Acquisition & Sales Performance Drive commercial performance across 7 digital customer acquisition channels together with channel owners and General Managers. Run regular performance reviews, comparing actuals to targets and identifying the drivers behind deviations. Identify revenue leakage across the funnel and prioritize the highest-impact opportunities. Improve first-purchase conversion and overall acquisition efficiency, including the effectiveness of our traffic spend. Analyze payment success rates and payment method coverage by market, and work with relevant teams to remove payment-related conversion barriers (e.g., adding local payment methods). Retention & Customer Base Growth Drive retention of existing customers and reactivation of the inactive customer base. Build a customer-centric model in which existing customers adopt second and third GoMining products, together with General Managers. Develop cross-product and cross-sell opportunities based on customer behavior and product usage. Identify how ecosystem products can drive additional mining and TH sales. Funnel Optimization & Experimentation Map the end-to-end customer journey, from acquisition to first and repeat purchase. Identify bottlenecks and launch experiments across acquisition, onboarding, checkout, and payment flows. Define hypotheses, expected commercial impact, and success metrics for each experiment. Measure experiment results and scale successful initiatives across channels. Commercial Processes & Infrastructure Build and standardize commercial processes together with the commercial lead: plans, strategies, control tools, and team motivation. Own the end-to-end CRM rollout: finalize required functionality, test it, migrate all teams into a single system, set deadlines, and create training for team leads and their teams. Establish the CRM as the single source of truth for commercial data. Take over part of the commercial lead’s responsibilities and represent the commercial function in discussions with stakeholders when needed. Commercial Analytics Monitor conversion, payment success, revenue, acquisition efficiency, retention, and other key commercial metrics. Dig into the data to understand why metrics change (e.g., a drop in the share of paying users in a channel), and turn findings into specific actions for channel and product owners. Work closely with Analytics, Product, Marketing, Payments, and Finance teams to improve commercial performance. Requirements 5+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Growth, or Digital Sales. Hands-on sales or sales management background: you understand how sales teams work from the inside. Experience in fintech, payments, or other transaction-driven digital businesses. Strong understanding of funnel performance and commercial metrics: conversion, CAC, LTV, retention, and unit economics. Experience with retention, reactivation, or cross-sell / upsell initiatives. Experience building and standardizing commercial processes; CRM implementation or rollout experience is a strong plus. Analytical and critical thinking: you can open a report, spot a problem, and find its root cause. A proactive, independent mindset: you bring ideas, take ownership, and move fast. Fluent Russian and English (spoken and written). Nice to Have Experience in crypto, Bitcoin mining, Web3, or digital assets. Experience managing or optimizing paid traffic and acquisition channels. Knowledge of payment methods and payment flow optimization, including local payment methods in emerging markets. Experience with BI tools such as Tableau, Power BI, Looker, or similar. Ability to build dashboards and analyses yourself, including with AI tools. Benefits Professional growth: support for courses, conferences, and English learning (up to 100% coverage). Work-life fit: remote or hybrid format with flexible hours across international teams. Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year. Recognition programs: structured performance reviews and team awards. Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Philippines We are seeking an experienced, high-performing head Medical Biller to support a busy, integrated chiropractic and multidisciplinary health practice. While this role may include light administrative support, the core focus is driving the practice’s complete revenue cycle management—from initial insurance verification to claim submission and accounts receivable management. The ideal candidate possesses specialized experience in chiropractic billing workflows, exhibits mastery of ChiroTouch , and seamlessly handles phone communications via Intermedia . You will work in close alignment with a U.S.-based team to maintain optimal billing accuracy and financial performance. Schedule & Daily Focus Status: Full-Time (40 Hours / Week) Schedule: Monday – Friday, 9:00 AM – 6:00 PM PST (US Pacific Standard Time) VA's Top 3 Daily Tasks Claims Processing & Submission: Coding, auditing, and submitting clean primary and secondary insurance claims for chiropractic and medical services. Insurance Verification & Pre-Authorizations: Verifying patient benefits, eligibility limits, co-pays, deductibles, and obtaining required care authorizations. Accounts Receivable (A/R) Management: Tracking unpaid or delayed claims, managing denials, posting insurance/patient payments, and working aging reports. Core Responsibilities Full-Cycle Billing Operations: Execute claim submissions, track insurance payments, post explanation of benefits (EOBs), and process patient billing statements. ChiroTouch EMR Management: Maintain clean ledger records, manage billing queues, log authorization details, and verify diagnostic/procedural coding within ChiroTouch . Payer & Phone Communications: Conduct outbound calls to insurance carriers and handle practice phone inquiries using the Intermedia phone system. Denial & Rejection Resolution: Investigate unpaid claims, file timely appeals, resolve billing discrepancies, and reduce overall A/R aging. Administrative Alignment: Coordinate with clinic staff and U.S.-based practice managers to ensure missing documentation or billing authorizations are obtained without care disruption. Requirements Required Qualifications Specialty Billing Background: Proven experience in medical billing with specific expertise supporting Chiropractic practices . Software Requirement (Non-Negotiable): Hands-on proficiency and direct experience using ChiroTouch EMR . Phone System Proficiency: Experience using Intermedia phone systems (or comparable multi-line VOIP software). Revenue Cycle Mastery: Comprehensive knowledge of claims submission, insurance verification, pre-authorization workflows, and accounts receivable management. Communication & Collaboration: Fluent verbal and written English skills; comfortable collaborating directly with a U.S.-based healthcare team. Remote Setup: A private, HIPAA-compliant home office with a reliable computer, high-speed internet, and a clear headset. Preferred Qualifications Integrated Healthcare Experience: Familiarity with billing for multi-disciplinary practices (e.g., Chiropractic, Physical Therapy, Medical/Pain Management). Immediate Availability: Ability to transition quickly into full-time PST schedule operations. Ideal Candidate Profile You are a meticulous chiropractic billing specialist who understands the intricacies of ChiroTouch and insurance claim lifecycles. You take ownership of revenue health, follow up relentlessly on aging accounts, and integrate seamlessly into established team workflows.
Location: Barcelona, Spain; Limassol, Cyprus Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. Role Overview As a Partnership Specialist at Colibrix One, you will support and manage our relationships with partners across the fintech ecosystem. You’ll handle daily communication, assist with operations and integrations, and make sure partners have everything they need to work effectively with us. Key Responsibilities Maintain strong, ongoing relationships with partners Work closely with partners to ensure smooth daily operations Oversee the technical processes involved in partner integration Monitor and improve key metrics (e.g., conversion rate) and report progress to senior management Identify opportunities to expand cooperation through upselling and cross-selling Collaborate with internal teams daily to manage partner-related operations Keen to explore product acquisition and gain a clear understanding of the payment flow Represent the company at events and contribute to attracting new partners Requirements Technical understanding of how payment systems work, including payment flows and acquiring in general Experience in B2B partnerships within fintech, ideally with acquirers or PSPs Understanding of high-risk industries (gambling, crypto, etc.) Strong negotiation and relationship-building skills Proven ability to manage complex partner accounts and operations with attention to detail Proactive, responsible, and able to work independently as well as collaboratively Strong organizational and system-thinking skills Fluent in English and Russian (proficiency in additional languages is considered an asset) What We Offer Opportunity to shape the future of fintech solutions within a growing international company Collaborative and transparent team culture that values your expertise and ideas Continuous professional growth and development opportunities Competitive compensation and benefits package * Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework. Please note that COLIBRIX ONE is a brand representing a group of legal entities. The employment contract will be signed with the relevant company within the group (Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd) depending on the nature of the position and jurisdiction This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THIS ROLE: You'll own the economics and the negotiation of fal's largest compute deals. Every major capacity agreement, often $100M or more with neoclouds and OEMs, runs through your diligence, your model and your negotiation. You'll judge whether a deal is worth doing, structure it so it works for fal, and then lead the negotiation to close. Alongside our sourcing team, you'll also find and build the next deals in the pipeline. WHAT YOU’LL DO - Financial and commercial diligence. Lead diligence on every major compute deal: build the model, stress-test the assumptions, and assess the counterparty's ability to deliver. - Unit economics. Own the economics behind fal's compute commitments: cost per GPU-hour, utilization assumptions, commitment structure, and the impact on margin and cash. - Negotiation. Lead negotiations on $100M+ capacity agreements with neoclouds and OEMs, covering price, term, commitments, deposits and payment timing, and SLAs and remedies. Work with legal through to signature. - Deal sourcing and pipeline. Source and manage new deals alongside our sourcing team, and keep a live view of what's in the pipeline and what it would cost. - Market pricing. Track rates by GPU generation, region and contract term, so every deal is judged against the market. - Decision support. Bring clear recommendations to leadership and partner with Finance and our fleet operations team on what to commit to and when. QUALIFICATIONS/NICE-TO-HAVES - A bachelor's degree in finance, economics, business, engineering or a related quantitative field. - 5+ years of experience, starting in investment banking, private equity, infrastructure investing or project finance. - Expert financial modeling: you build models from scratch and stress-test them. - Experience executing or negotiating large transactions. - Clear communication with technical and non-technical audiences. - Data center, energy, compute or infrastructure deal experience. - Exposure to neoclouds, hyperscalers, GPU OEMs or colocation providers. - Time in a corporate or startup finance or BizOps seat after banking or PE. WHAT WE OFFER AT FAL - Interesting and challenging work - A lot of learning and growth opportunities - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and offsites COMPENSATION - $230,000 - $270,000 + equity + comprehensive benefits package U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: San Francisco fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products. As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on. ABOUT THIS ROLE: You'll make sure fal can get the GPUs it needs, at the right price, the moment it needs them. You'll own fal's relationships with hyperscalers and neoclouds, know what capacity exists and what it really costs, and bring the best of it to the table. This is a technical and commercial role in equal parts. You'll judge a supplier's offer from the GPU up to the data center, negotiate terms alongside our deal team, and hold a clear view of where the compute market is heading. It is not a sales role, and it is not a procurement desk. WHAT YOU’LL DO - Supplier relationships. Build deep, multi-level relationships across hyperscalers and neoclouds, including NVIDIA cloud partners, so fal is the first call when capacity frees up. - Capacity evaluation. Assess every offer from the GPU to the data center: hardware generation, node and rack configuration, interconnect, power density and cooling. Know what a configuration will actually deliver, not just what the spec sheet says. - Pricing and market intelligence. Track rates by GPU generation, region and contract term. Explain why a price moved, what it signals, and when fal should buy, wait or switch. - Negotiation. Work with our deal team to negotiate capacity commitments, deposits and payment timing, SLAs and remedies, and carry agreements to signature. - Sourcing against fal's needs. Turn GPU requirements from our fleet operations team and demand forecasts into a sourcing plan: which suppliers, which regions, which terms. - Market point of view. Form and defend a view on supply coming online, platform transitions such as new GPU generations, and regional or policy shifts. Turn it into concrete sourcing decisions. QUALIFICATIONS/NICE-TO-HAVES - A bachelor's degree in engineering, computer science, business, economics or a related field. - 5+ years in compute or infrastructure capacity, sourcing, partnerships or strategy, at a hyperscaler, neocloud, GPU marketplace, chip vendor, OEM, or an AI infrastructure company. - Enough technical fluency with GPUs, servers and data center infrastructure to test what a supplier is offering. - Commercial judgment: comfort with unit economics and contract structure, and a sense for when a price means something is wrong. - A track record of building relationships across large, complex organizations. - Existing relationships at hyperscalers or major neoclouds, including NVIDIA cloud partners. - Experience managing allocation, forecasting or partner standing directly with NVIDIA or a tier-1 OEM. - Willingness to travel to evaluate sites and infrastructure in person. WHAT WE OFFER AT FAL - Interesting and challenging work - A lot of learning and growth opportunities - We offer visa sponsorship and will help you relocate to San Francisco. - Health, dental, and vision insurance (US) - Regular team events and offsites COMPENSATION - $200,000 - $250,000 + equity + comprehensive benefits package U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION: fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: Toronto Workplace: OnSite WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As Workplace Specialist, you are Harvey's Workplace team in Toronto. You run the office end to end: the space, the service partners behind it, the experience employees and clients have in it, and the front door. You are the person everyone in the office turns to, and the one who actually knows. Your manager sits in another office and time zone. You take priorities and standards from them and from the global Workplace team, then run the office with real independence. You escalate the calls that need a manager: contract terms, spend above your authority, and anything with cost, risk, or precedent attached. Our Toronto office is a serviced suite at iQ Offices, 302 Bay Street. Much of your building work runs through the iQ team rather than a traditional landlord, and as Toronto grows you will help shape what the next space needs. This is a fully in-office role, Monday through Friday, 9:00am–5:00pm, with flexibility for early setups, events, and the occasional after-hours matter. WHAT YOU'LL DO The Office Standard - Hold the office to the standard the Workplace team sets for appearance, cleanliness, and readiness, and flag what is slipping before it becomes visible - Walk the office daily and find maintenance needs, safety concerns, and service gaps before anyone reports them - Be the first person anyone asks about how the space works Building & Facilities - Hold the day-to-day relationship with iQ Offices and building management: work orders, approvals, access, and follow-through - Manage facilities issues (HVAC, plumbing, lighting, doors, appliances, repairs), managing iQ through resolution, and confirm the fix held - Coordinate deliveries, freight, and loading dock bookings within the building's rules - Escalate any building matter that carries cost, risk, or precedent to your manager Vendors & Food and Beverage - Keep the Toronto vendor book current: contacts, scopes, performance notes, COIs, and renewal dates - Hold vendors to scope, address service issues directly, and escalate patterns rather than incidents - Run the pantry, snack, coffee, and catered lunch program; track consumption and cost per head - Source local Toronto vendors for catering, supplies, and services as the office grows Front of House & Guests - Own the front door: greet employees, candidates, and clients, and manage the visitor experience end to end - Issue and revoke employee badges and keep building access accurate, to the policy set by Workplace and Security - Receive and route mail, packages, and couriers - Arrange cover through iQ reception or a backup plan agreed with your manager when you are out Employee Experience & Events - Plan and run Toronto onsite events, celebrations, team lunches, and all-hands viewing logistics, end to end - Deliver client and executive visits: room sets, catering, AV readiness, and the details that make Harvey look sharp - Host travelling employees and leaders from other offices, so desks, access, and logistics are ready before they land Onboarding - Run the Toronto new hire Day 1: desk setup, badges, building access, welcome, office tour, and swag - Partner with People Ops and IT so every new hire is set up before they arrive Space, Supplies & Budget - Keep the seating chart accurate and execute moves, adds, and changes - Track desk utilization and flag capacity pressure early, with the data behind it - Own office supply inventory and ordering, including first aid and emergency supplies - Submit new and recurring POs via our Procurement platform - Track Toronto Workplace spend against budget (invoices, POs, cost per head), and partner with Finance on payment Safety & Compliance - Execute the emergency preparedness program: maintain the floor warden roster, join building drills, and coordinate with building life safety - Serve as first responder during a workplace incident and report it through the process your manager owns - Keep the office aligned with Ontario workplace health and safety requirements (for example, required postings and first aid kits), with support from People Ops Systems & the Global Team - Administer Workplace tools day to day (ticketing, seating, visitor management) and keep records accurate - Own the Toronto Workplace request queue: resolve what you can, route what belongs to IT, People Ops, or Security - Document how Toronto runs in SOPs and the site playbook, so anyone could pick it up cold - Adopt global Workplace programs and standards locally, and tell the team where Toronto needs something different - Partner with IT on conference room and AV readiness WHAT YOU HAVE - 4+ years in workplace operations, office management, facilities, or hospitality, including time as the primary or only Workplace person on site - Breadth across facilities, vendors, front of house, events, and onboarding. You are as comfortable with a work order as with a client visit - Direct experience managing vendors and holding them to scope, including the difficult conversation when service slips - A foundational understanding of office systems (HVAC, plumbing, electrical, lighting), enough to describe a problem accurately and judge whether the fix held - Experience with event and hospitality execution: catering, setups, and the details guests notice - Comfort tracking spend, invoices, and POs, and turning day-to-day data into a clear picture for your manager - Strong judgment working with a remote manager: you know what to handle, what to flag, and how to keep them informed without being chased - Clear, professional written and verbal communication - A self-starter who builds process where none exists yet - Calm and resourceful when things go sideways, with no one down the hall to hand it to - Genuine care for how the space feels to the people in it - Knowledge of the Toronto vendor market and Ontario workplace requirements is a strong plus - Experience in a serviced or flex office environment, or supporting an office opening or expansion, is a strong plus WHAT WE OFFER - Be part of building something special as a founding member of our Toronto team - Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home COMPENSATION CAD $76,000 - 114,000 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output. #LI-ML3 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE In this role, you will be a front-line manager to a group of Account Managers who are responsible for hunting, pitching, and expanding the existing customer base at Ramp. You'll lead a group of 6-8 Account Managers, each carrying a book of 60-70 Enterprise customers with real latitude over how they grow it. This is a build role, not a maintain role: the playbooks, coaching systems, and performance bar you set are the ones this team runs on next year. Your ceiling is set by how well you turn individual AM judgment into a repeatable, scalable motion that grows the segment. WHAT YOU'LL DO - Build and run a high-performing team of 6-8 Account Managers - setting the bar for culture, morale, and daily execution. - Get embedded in the relationships that matter. Engage directly with key customers and top accounts alongside your team, building trust and long-term partnership. - Own the number. Manage quota performance and pipeline generation across your team to hit spend activation, product activation, retention, and expansion goals. - Forecast and report team performance to senior leadership with clear-eyed visibility into what's working and what isn't. - Hire and develop the next generation of AMs - training on product, buyer personas, competition, and tooling through role-plays, game film, and real deal work. - Coach relentlessly. Run daily 1:1s, dissect call feedback, lead enablement sessions, and build career paths for every rep on your team. - Turn what works into a system. Continuously refine team processes and tooling to improve output and efficiency as the segment scales. - Represent Account Management cross-functionally, partnering with Sales, CX, CSM, Risk, and Product to remove blockers and drive outcomes. WHAT YOU NEED - Minimum 5 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record of exceeding goals (new business or cross-sell/upsell experience mandatory) - Minimum 5 years building and leading account management or sales teams, with a track record of exceeding goal (new business or cross-sell/upsell experience mandatory) - Prior success in fast-paced, results-oriented GTM environments, ideally at SaaS or AI companies - A genuine passion for hiring, with a thoughtful approach to talent development - Ability to articulate contractual, technical, and financial value to customers, including C-Suite and executive leaders - Strong track record negotiating, structuring, and executing complex agreements - Proficiency with data analytics tools (Salesforce, Looker, Excel) and a bias toward using data to drive decisions - Strong collaboration and influencing skills, backed by excellent communication and presentation ability. - High agency and adaptability - no two days are the same, and the only constant is change - A desire and willingness to jump headfirst into complex, challenging problems for the good of the business. Great to Haves - Experience at a high-growth, top SaaS/AI startup - Bachelor's degree from an accredited university BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice