Location: Paris, France
We are growing! We are currently looking to hire a
Project Coordinator Intern
in our Paris office.
The duration of the internship is
6 months.
Who are we:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
You will join a dynamic and fast-paced environment and will be supporting the client-facing team to deliver white glove service to a portfolio of premium and luxury brands.
Responsibilities
The duties will involve assisting the Customer Success Managers with various aspects of day-to-day operations:
Project Management: internal briefs, presentation preparations, invoicing, coordination with other internal teams
Support to the regional VP on transversal tasks: consolidation of data for the market, key business trackers
Learning experience: possibility to shadow Customer Success team members in their client meetings, participation to all internal calls where the teams are being trained on new services and methodologies…
Requirements
What you will bring along:
This role requires interest in retail/luxury industry and customer experience as well as the ability to work mostly on administration, coordination, and problem-solving tasks. You should also have the below:
Perfect English skills (both oral & written)
Organizational skills & Project Management
Attention to detail
Excellent Excel & Power Point skills
Autonomy in tasks management
Excellent interpersonal skills
Data visualization skills would be greatly appreciated
Location: Japan; Philippines; Malaysia; Indonesia; Vietnam; Thailand
We are growing! We are currently looking to hire an
Operations & Community Coordinator
to work with us remotely.
Who we are:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
In this role, you will be responsible for the successful and cost-effective execution of the local projects under the supervision of the Community & Operations Manager. Further, enhancing the local database of Evaluators and retaining the active ones.
Handle the process of Evaluators acquisition for the forecasted missions in operating areas
Ensure proper scheduling and execution of the fieldwork projects as per company standards
Verify that field surveys meet is electronically submitted on time and meet our standards (quantity VS quality)
Conduct surveys screening and validation
Set appropriate pay rate to evaluations while making sure operation margin target is reached
Contribute to the Evaluators Database optimization and make sure data are updated
Maintain healthy relationship with Evaluators.
Make sure the finance team has all their payment details of evaluators to receive their payments on time.
Requirements
What you will bring along:
Diploma in Administration, Business, Management, or relevant field.
At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
Fluent in Japanese
, excellent communication skills in English as you will be the contact person for the Evaluators.
Social media/Tech savvy (personal or professional)
Microsoft Office skills required; other software knowledge is appreciated!
Interest/ experience in social media outreach and community management
Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.
Being resourceful, proactive, and having a problem-solving mindset. Ability to work with details and time-sensitive issues.
Passionate, positive, and outgoing personality. Ability to work as part of a team.
Ability to work under pressure and to manage stress.
Customer-service orientation
Location: Singapore
We are growing! We are currently looking to hire an experienced
Key Account Manager (Luxury Retail Consultant)
for our office in
Singapore
where you will be based.
Who we are:
Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.
We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing
You will join a dynamic and fast-paced environment and work closely with our global teams to develop strong and long-lasting relationships with our clients, coordinate with internal departments and deliver insightful, impactful client presentations to executive and board level stakeholders. Here, passion, integrity and “can-do” attitude are always top of mind. Your daily tasks will involve:
Collaborating with luxury and premium brands to help them transform and drive business impact through customer experience.
Maintaining and nurturing your client portfolio by offering white glove service and added value.
Collaborating with members of our international teams to design methodologies, develop new solutions and offer expert advice to our clients.
Managing the entire account including stakeholders, internal departments, budget, and the quality of deliverables.
Project Management- proposal, execution and delivery of projects.
Delivering insightful and engaging face-to-face presentations to C-level executives.
Requirements
What you will bring along
This role requires a passion about the luxury industry and customer experience. It also requires strong organization skills as well as past experiencein a client-facing role. You should also have the below:
Bachelor’s/ Master’s Degree in Administration, Business, Management or related field.
4 + years of work experience preferably in retail and / or in a client-facing role (B2B).
Verbal and written communication skills (persuasive, diplomatic communication skills with experience in presentations and proposal writing).
Analytical aptitude- ability to examine data to make meaningful inferences and analysis.
Leadership skills (externally – ability to lead a meeting and internally – ability to take lead on a project).
Excellent team player with a great sense of collaboration.
Consulting skills- ability to challenge a client brief and to ask meaningful questions.
Excellent interpersonal skills.
Time management- ability to manage time and resources effectively in a deadline-driven environment.
Fluency in English (verbal and written). Fluency in Mandarin will be considered an advantage.
If you have what we are looking for, please make sure to attach your updated Resume with your contact details. Should your profile fit the requirements for the role, we will get in touch with you to get a deeper understanding of your profile, to discuss the role in more detail and potential next steps.
To know more about us, please visit our website:
https://www.cxg.com
Location: Dubai, United Arab Emirates
We are looking for a highly experienced and technology-driven
Senior Procurement Officer
to join our real estate development team. This role is ideal for a procurement professional who understands traditional procurement operations and can leverage
AI, automation tools, and digital workflows to streamline and automate procurement processes
.
The successful candidate will manage procurement activities, coordinate with suppliers and vendors, negotiate commercial terms, and ensure the timely procurement of materials and services. In addition, they will identify manual, repetitive, and inefficient processes within the procurement department and implement practical automation solutions to improve efficiency, accuracy, transparency, and cost control.
Candidates with experience in
real estate development, construction, contracting, or engineering projects
will be strongly preferred.
Key Responsibilities
Procurement & Vendor Management
Manage end-to-end procurement activities, from identifying requirements and sourcing suppliers to purchase orders, delivery coordination, and invoice verification.
Source, evaluate, negotiate with, and maintain relationships with vendors, suppliers, contractors, and service providers.
Obtain and compare quotations, prepare bid comparisons, and recommend suppliers based on price, quality, lead time, reliability, and contractual terms.
Negotiate pricing, payment terms, delivery schedules, and other commercial conditions to achieve cost savings.
Coordinate with project, engineering, finance, and site teams to understand procurement requirements and ensure timely availability of materials and services.
Manage purchase requisitions, purchase orders, supplier documentation, delivery tracking, and invoice coordination.
Maintain an updated supplier database, procurement records, contracts, and pricing information.
Monitor supplier performance, resolve procurement-related issues, and ensure compliance with company policies and approval procedures.
Support procurement planning, budget control, cost analysis, and reporting.
Where applicable, manage procurement of construction materials, building supplies, MEP materials, equipment, subcontracted services, and other project-related requirements.
AI, Automation & Process Improvement
Review existing procurement workflows and identify opportunities to automate manual and repetitive tasks.
Design and implement AI-powered and rule-based workflows for procurement operations.
Automate processes such as purchase requisitions, quotation collection and comparison, purchase order preparation, supplier onboarding, document processing, approval workflows, and procurement reporting.
Implement automated extraction and processing of information from quotations, invoices, purchase orders, contracts, and other supplier documents.
Use AI tools to assist with supplier research, quotation analysis, document summarisation, procurement reporting, and data organisation.
Develop automated tracking systems for purchase requests, order status, delivery timelines, pending approvals, contract expiry dates, and supplier follow-ups.
Integrate procurement workflows with existing ERP systems, spreadsheets, databases, and other business tools wherever feasible.
Establish automated alerts, dashboards, and reports to improve visibility into procurement costs, supplier performance, order status, and potential delays.
Identify opportunities to reduce processing time, manual data entry, errors, and unnecessary administrative work.
Work with relevant stakeholders to implement, test, document, and continuously improve automation solutions.
Ensure appropriate human review, data accuracy, confidentiality, and approval controls for AI-assisted procurement decisions.
Requirements
Minimum
5+ years of experience in procurement, purchasing, or supply chain operations
, preferably in real estate development, construction, contracting, or engineering.
Strong practical knowledge of end-to-end procurement processes and supplier/vendor management.
Demonstrated experience implementing
AI tools, workflow automation, or digital process improvements
in procurement or related business operations.
Ability to identify manual processes and independently develop practical solutions to automate them.
Hands-on familiarity with AI tools and automation platforms such as ChatGPT, Claude, Microsoft Power Automate, Make, Zapier, n8n, or equivalent tools.
Experience with Excel automation, structured data processing, document extraction, reporting, and workflow integration.
Strong understanding of quotation comparison, purchase orders, supplier negotiations, procurement documentation, delivery tracking, and cost control.
Experience working with ERP, procurement management, accounting, or inventory systems is an advantage.
Strong analytical, organisational, negotiation, and problem-solving skills.
Ability to work independently, manage multiple priorities, and collaborate across departments.
A practical, improvement-oriented mindset with the ability to turn automation ideas into working solutions.
Previous procurement experience with a real estate developer, construction company, or main contractor.
Familiarity with construction materials, MEP procurement, subcontractor sourcing, and project-based purchasing.
Experience automating purchase-to-pay workflows, supplier documentation, invoice processing, or approval systems.
Ability to demonstrate previous automation projects, measurable efficiency improvements, or workflow examples.
We are looking for someone who can do more than manage purchasing activities -
we need a procurement professional who can transform how the department operates through AI and automation.
Benefits
Competitive salary package based on experience and expertise.
Employment visa and medical insurance, in accordance with company policy.
Annual leave and other benefits in accordance with UAE Labour Law.
Opportunity to lead and implement AI-driven procurement transformation initiatives.
Professional development and exposure to emerging AI and automation technologies.
Opportunity to work on real estate development and construction-related procurement projects.
Collaborative working environment with opportunities to work closely with procurement, finance, engineering, and project teams.
Opportunity to make a measurable impact by improving operational efficiency, reducing manual work, and optimising procurement costs.
Career growth opportunities within a growing real estate development company.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Shape the engineering foundations of Mistral AI’s next generation of compute capacity while improving the resilience of the infrastructure already in service. This role combines technical design leadership with field reliability engineering: you will establish demanding, practical requirements for colocation power and cooling, scrutinize proposed solutions and turn operating experience into better designs, safer changes and more reliable AI capacity.
Operating context & accountability
Mistral deploys high-density AI infrastructure in colocation facilities, where partners operate the underlying critical plant. You will be Mistral’s technical counterpart to providers, designers, commissioning specialists and internal IT and capacity teams. The position combines forward-looking design authority with hands-on technical investigation and portfolio reliability improvement. It requires depth in one core engineering discipline and the judgment to lead multidisciplinary decisions with specialist support.
Key responsibilities — design and technical standards
- Own and continuously improve Mistral’s technical design criteria and colocation requirements for new facilities, expansions and retrofits, including availability objectives, failure domains, maintainability and operational flexibility.
- Translate GPU platform roadmaps into measurable facility envelopes: IT load and transients, rack density, electrical topology, redundancy, cooling capacity, supply/return temperatures, flow, pressure, water quality and monitoring.
- Review utility and MV/LV arrangements, transformers, generators, UPS, switchgear, busway, protection coordination, earthing, power quality and metering for suitability under demanding AI loads.
- Review mechanical and controls architecture, including chilled-water and heat-rejection systems, pumps, control sequences, CDU integration, leak detection, filtration, water treatment and cooling recovery scenarios.
- Lead multidisciplinary reviews of single-line diagrams, P&IDs, sequences of operation, design calculations, capacity models, failure-mode studies and proposed deviations; document risks and decisions.
- Participate in site selection, technical due diligence, provider RFPs, design milestones and commercial technical schedules, challenging assumptions before they become delivery constraints.
- Define design review and exception processes that balance performance, resilience, deployment speed, efficiency, capital cost and long-term operability.
Key responsibilities — commissioning and delivery assurance
- Partner with delivery and commissioning teams to define functional and integrated testing requirements, acceptance criteria, evidence packages and outstanding-defect management.
- Validate that electrical and cooling infrastructure can support the contracted AI load envelope under normal, maintenance and credible fault conditions.
- Review test scripts and results for loss of utility, UPS/generator transitions, cooling component failures, controls faults, CDU interface events and staged restoration where applicable.
- Ensure operational handover includes accurate drawings, asset and interface registers, monitoring points, setpoints, maintenance constraints, emergency procedures and unresolved risk ownership.
- Support live-site changes and capacity upgrades with a disciplined review of impact, sequencing, rollback plans and operational readiness.
Key responsibilities — field reliability and root-cause analysis
- Act as a technical escalation point for recurring or high-impact electrical, mechanical and controls incidents across operational colocation sites.
- Analyze alarms, BMS/EPMS trends, event sequences, power-quality records, cooling telemetry, commissioning findings and maintenance evidence to distinguish symptoms from systemic causes.
- Lead or challenge technical root-cause investigations with colocation partners, including common-mode failures, protection miscoordination, thermal instability, control logic, hydraulic performance and hidden capacity limitations.
- Develop risk-ranked corrective actions and reliability improvement programs; validate effectiveness through evidence and post-change monitoring.
- Identify fleet-wide patterns and feed lessons learned into reference designs, acceptance tests, technical specifications and provider governance.
- Review maintenance and change proposals that create material exposure to compute availability, providing clear technical recommendations and escalation where required.
Key responsibilities — collaboration and leadership
- Work with IT hardware, network and platform teams to understand the operational consequences of rack-level and cluster-level failure domains.
- Influence colocation providers, consultants and OEM partners through technically rigorous, fact-based reviews without relying on direct operational authority.
- Present design trade-offs, reliability risks and investment recommendations in language accessible to engineering leadership and business stakeholders.
- Develop reusable standards, technical playbooks and engineering knowledge sharing to support consistent decisions across a rapidly expanding portfolio.
What success looks like
- New capacity is accepted against well-defined electrical, thermal and resilience criteria with transparent technical exceptions.
- Design risks are identified early, reducing late changes, stranded capacity and avoidable operational constraints.
- Repeat incidents and unresolved critical engineering defects decrease as corrective actions are verified.
- Field experience produces measurable improvements to future designs and live-site operating resilience.
Minimum qualifications
- At least 8 years in mission-critical data center design, engineering, commissioning or technical reliability, including responsibility for complex technical decisions.
- Degree in electrical or mechanical engineering, or equivalent professional experience, with deep knowledge in one discipline and strong working knowledge of the other.
- Demonstrated expertise in critical power and cooling architecture, redundancy, failure-mode analysis and operational risk management.
- Experience reviewing engineering drawings, calculations, commissioning evidence and root-cause analyses, and coordinating technical specialists.
- Ability to influence colocation providers and cross-functional stakeholders; excellent English communication and willingness to travel.
Preferred qualifications
- Experience with AI/HPC infrastructure, high-density accelerator platforms and direct-to-chip liquid cooling.
- Knowledge of CDUs, facility-to-technology cooling interfaces, hydraulic performance, cooling-water quality and leak management.
- Experience with electrical protection/selectivity, power quality, controls sequences, integrated systems testing and BMS/EPMS analytics.
- Experience creating technical standards across multiple sites or providers, including design deviations and fleet-wide reliability improvements.
- Professional engineering registration or equivalent technical credentials.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Paris, France
Workplace: Remote
ROLE SUMMARY
Temporal is shaping the future of application development by enabling organisations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Senior Enterprise Account Executive to join our Growth team and drive revenue within some of the largest and most complex enterprise organisations within South EMEA.
In this role, you will own a small portfolio of named accounts, selling to highly technical personas such as software engineers, engineering leaders, architects, and executive stakeholders. As a strategic partner to our customers, you will lead a cross functional account team, uncover expansion opportunities across multiple business units, and drive long-term adoption of Temporal’s solutions. Your ability to balance executive presence with technical credibility, combined with a partner-oriented and resilient mindset, will enable you to thrive in long, complex sales cycles within a high-growth environment.
Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation.
WHAT YOU'LL DO
- Own and manage the entire sales lifecycle within a defined set of named enterprise accounts, from strategic planning to expansion and renewal.
- Develop and execute deep, multi-year account strategies to expand Temporal’s footprint across multiple divisions, teams, and buying centres.
- Multi-thread across software engineers, architects, engineering leaders, and executive stakeholders to understand business and technical priorities.
- Lead complex, value-based and ROI-driven sales motions that align Temporal’s capabilities to enterprise-wide initiatives.
- Navigate sophisticated technical and organisational discussions, positioning Temporal as a long-term platform partner.
- Build trusted advisor relationships at the executive and practitioner levels, driving adoption and long-term customer success.
- Partner closely with customer success, solutions architecture, product, RevOps, and deal desk to deliver cohesive, win-win outcomes.
- Drive enterprise expansion through solution selling, enablement, and adoption-led growth motions.
- Adapt and execute on account strategies to meet the evolving needs of large, complex organisations.
- Manage and accurately forecast your business in SDFC.
WHAT YOU'LL BRING
- Demonstrated expertise in enterprise software sales, typically gained through 10+ years of experience in similar roles.
- Proven success owning and expanding named enterprise accounts with long sales cycles and high deal complexity.
- Strong solution-selling background with the ability to articulate ROI and business value across multiple business units.
- Deep technical and business acumen, with the ability to bridge conversations from software engineers to C-level executives.
- Demonstrated success navigating political complexity and closing 7 figure, multi-year deals within large, matrixed enterprise organisations.
- Experience leading enterprise-wide transformation or platform adoption initiatives.
- Exceptional ability to multi-thread across executives, engineers, and diverse buying centres.
- Grit, resilience, and comfort operating in long, high-stakes sales cycles.
- Executive presence paired with approachability and credibility with technical audiences.
- Strong partner mentality, collaborating cross-functionally on creative deal structures and expansion strategies.
- Experience with developer tools, infrastructure platforms, or highly technical products.
- Familiarity with consumption-based or adoption-driven sales models.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: New York City, NY
Workplace: hybrid
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Senior Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments.
Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work.
This is a senior, accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly.
Key Responsibilities
Strategic Deal Engagement
Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos.
Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution.
Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee.
Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership.
Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs.
Influence the successful closing and win rates of strategic accounts in collaboration with the sales team.
Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below).
Internal Team Partnership
Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against.
Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc.
Build and maintain demo environments used for events or sales cycles.
Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market.
Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio.
Qualifications
We are looking for an experienced
practitioner
who lives at the intersection of legal practice and technology. Candidates may have experience such as the following:
A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice.
A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent.
An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams.
In addition, candidates should have:
Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership.
Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences.
Dynamic storytelling ability with a persuasive, executive-ready presentation style.
A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly.
Travel & Location
This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation
Compensation Information: $185,000 - $225,000+
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us.
As an Engineering Manager for AI Platform, you will lead a team of engineers building the horizontal systems that make Harvey’s AI products higher quality, faster, and more cost-efficient. This includes eval and simulation infrastructure, model routing, open-source and post-trained model serving, new-model rollouts, and the document processing systems (OCR, embeddings, retrieval, and citations) that turn any file a lawyer gives us into something Harvey can read, find, and cite. You will partner with Product, Research, and product engineering teams to turn fast-moving advances in applied AI into durable, reusable platform capabilities. You will also set the technical direction for how teams across Harvey build, test, and ship AI features.
This role is equal parts technical depth and product intuition. You’ll be trusted to make fast, high-quality decisions, work at the cutting edge of applied AI, and grow a team that embodies engineering excellence.
We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we’d love to hear from you.
WHAT YOU'LL DO
- Lead and grow a team of engineers building the core AI platform that powers Harvey’s products
- Define the roadmap for shared AI infrastructure, including model routing, open-source and post-trained model serving, eval and simulation infrastructure, and large-scale document processing, embeddings, retrieval, search and citation systems
- Partner with Product, Research, Agent Platform, and product engineering teams to understand their needs and turn recurring patterns into reusable, well-documented platform primitives
- Build and scale offline eval and simulation infrastructure so teams can measure quality, catch regressions, and ship AI changes with confidence
- Drive reliability, latency, cost efficiency, and security across LLM-powered systems, including working with commercial and open-source model providers on capacity, rate limits, and new capabilities
- Evaluate and rapidly adopt new models, frameworks, and techniques, and decide what to build, buy, or adopt
- Contribute to code and architecture reviews, unblock teams, and lead by example when needed
- Hire, grow, and retain exceptional engineers who thrive in a high-trust, high-impact environment
WHAT YOU HAVE
- 2+ years of experience in a tech-lead/software engineering management role leading ML/AI engineering teams, preferably in high-growth environments
- 5+ years of experience as a backend, infrastructure or ML/AI engineer
- A track record of leading high-performing, engaged engineering teams
- Experience building and operating production systems powered by LLMs (for example agents, retrieval, tool use, or evaluation pipelines)
- Experience building internal platforms or shared services that other engineering teams depend on, and partnering with cross-functional stakeholders to prioritize them
- Strong backend engineering skills in modern languages and framework and familiarity with distributed systems concepts
- Sound judgment on tradeoffs among quality, latency, cost, and speed of delivery in AI systems
- A plus: Experience with open-source model inference and serving, large-scale document processing, search, and retrieval systems, LLM observability and eval tooling, or working directly with foundation model providers
COMPENSATION
$272,000 - $355,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AP1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Chicago, IL
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Senior Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments.
Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work.
This is a senior, accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly.
Key Responsibilities
Strategic Deal Engagement
Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos.
Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution.
Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee.
Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership.
Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs.
Influence the successful closing and win rates of strategic accounts in collaboration with the sales team.
Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below).
Internal Team Partnership
Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against.
Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc.
Build and maintain demo environments used for events or sales cycles.
Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market.
Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio.
Qualifications
We are looking for an experienced
practitioner
who lives at the intersection of legal practice and technology. Candidates may have experience such as the following:
A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice.
A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent.
An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams.
In addition, candidates should have:
Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership.
Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences.
Dynamic storytelling ability with a persuasive, executive-ready presentation style.
A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly.
Travel & Location
This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation
Compensation Information: $185,000 - $225,000+
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: San Francisco
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
The Legal Solutions Engineer is the technical and domain expert on Filevine’s Enterprise and Strategic deals — the most sophisticated and highest-value opportunities in our pipeline. You will partner closely with Account Executives to position Filevine’s case management, AI, and contract management solutions to large law firms, insurance carriers, government entities, and corporate legal departments.
Unlike a traditional solutions engineer who joins late in the cycle to run a demo, you will be embedded across the full sales cycle — from early discovery through to close — on Strategic accounts. You will sit in the room (often in person) with sophisticated legal buyers, diagnose how their teams actually work and where time is lost, and translate that understanding into a credible, defensible solution narrative. You will also serve as connective role between sales, product, and marketing, making sure the way Filevine talks about its products in market is grounded in how those products actually work.
This is a high-impact, accelerated role. You will be given immediate exposure to Enterprise and Strategic deals rather than ramping through the standard SMB-to-Enterprise progression, and you will work directly with sales leadership and executives regularly.
Key Responsibilities
Strategic Deal Engagement
Partner with Account Executives across the full sales cycle on Enterprise and Strategic opportunities — participating actively in discovery, not just demos.
Assist in leading consultative discovery with sophisticated legal buyers: understand their practice, workflows, and operational pain before positioning a solution.
Prepare and deliver compelling, story-driven product demonstrations tailored to each prospect’s practice area and buying committee.
Translate complex product and technical concepts for both legal and technical audiences, and earn credibility with practicing attorneys and firm leadership.
Research and recommend the right combination of solutions from Filevine’s suite — including LOIS — to address each customer’s needs.
Influence the successful closing and win rates of strategic accounts in collaboration with the sales team.
Travel frequently for on-site discovery sessions, demos, and executive meetings (see Travel & Location below).
Internal Team Partnership
Partner with internal teams such as sales engineers, sales, marketing, product, etc. to develop accurate talk tracks, demo flows, and use cases for product launches and campaigns — providing real-world, field-tested input that marketing collateral can anchor against.
Support the Sales team — delivering product demos, producing video and live-demo content for partner referral programs, contributing to RFP responses, and representing Filevine at partner conferences and on-sites, etc.
Build and maintain demo environments used for events or sales cycles.
Partner with Product Management and Product Marketing on pre-launch enablement so AEs and SEs share a common anchor narrative before a release hits the market.
Support the development and delivery of internal sales certifications and training programs that keep the field current on Filevine’s rapidly evolving product portfolio.
Qualifications
We are looking for an experienced
practitioner
who lives at the intersection of legal practice and technology. Candidates may have experience such as the following:
A mid-level associate from a leading law firm — M&A, litigation, or capital markets — who has stayed close to legal innovation and is ready to move out of billable practice.
A legal operations veteran who came up through BigLaw or has experience with in legal ops, managed services, an ALSP, or a legal-technology incumbent.
An in-house lawyer who has built or co-designed internal tools, automation, or knowledge systems and is comfortable working alongside engineers and product teams.
In addition, candidates should have:
Demonstrated interest in and fluency with legal technology and AI — ideally evidenced by knowledge-management work, innovation projects, or thought leadership.
Strong interpersonal and communication skills, including the ability to translate between technical product teams, marketing, and customer-facing audiences.
Dynamic storytelling ability with a persuasive, executive-ready presentation style.
A curious, consultative, problem-solving mindset and comfort operating in environments where messaging and product evolve quickly.
Travel & Location
This role carries a weekly travel expectation. Filevine is currently fielding one to three Enterprise/Strategic on-site requests per week, and this position exists to meet sophisticated buyers where they are — in their offices, at conferences, and at executive meetings. The possibility of weekly travel should be an expectation
Compensation Information: $185,000 - $225,000+
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite. Some roles offer a hybrid schedule of 2–3 days in-office per week
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
Affirm’s mission is to deliver honest financial products to improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale. Working jointly with our clients, Affirm co-develops and executes on joint partnership strategies to innovate and grow the business.
We are seeking a Partner Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale.
This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional areas, across customer needs and requiring significant strategic oversight, cross-functional leadership, and sharp analytical judgement.
What you’ll do
Own vendor performance, including customer experience, service-levels, compliance, and QA outcomes.
Lead executive-level vendor governance (e.g. QBRs, escalations).
Define operational strategies for horizontal services across the vendor network.
Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business.
Use data to diagnose performance gaps, validate trends, and prioritize interventions.
Run ad-hoc analyses and scenario modeling to support rapid decision-making.
Support Strategic Partnerships by serving as entry point and liaison for unique partner operational needs.
Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM.
Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes.
Act as senior escalation point for systemic issues.
Drive key initiatives such as product/process rollouts, vendor migrations, or regulatory implementations.
Design and execute structured change programs, ensuring vendor readiness and sustained adoption.
Champion continuous improvement and innovation across the vendor network.
What we look for
8+ years of expertise in vendor/BPO management, operations, or related fields
Strong analytical background with the ability to define the right questions, work with analysts to build the right tools, and run independent analysis when needed.
Proven ability to drive vendor accountability through scorecards, governance, and structured interventions.
Track record of leading large, cross-functional programs with measurable business impact.
Exceptional communication and influencing skills with internal and vendor executives.
Experience managing vendor networks of 2,000+ agents across multiple geographies (preferred).
Industry background in fintech, technology, or high-growth customer operations (preferred).
Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred).
Skilled at turning complex data into clear narratives for senior leadership (preferred).
Pay Grade - L
Equity Grade - 5
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $
128,000
- $
188,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Operations team
The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk.
About the role
Affirm’s mission is to deliver honest financial products to improve lives. We do this by partnering with top companies to offer responsible financial products at the point of sale. Working jointly with our clients, Affirm co-develops and executes on joint partnership strategies to innovate and grow the business.
We are seeking a Partner Manager to lead performance and transformation across our global BPO vendor network. This role is accountable for driving vendor excellence and customer satisfaction at scale, while also shaping long-term vendor strategy and leading large cross-functional initiatives. The ideal candidate will bring both vendor/BPO management expertise, and the analytical capability to validate, interpret, and act on data, enabling better decisions and driving change at scale.
This is a senior leadership role within Operations, with direct accountability for outcomes across multiple functional areas, across customer needs and requiring significant strategic oversight, cross-functional leadership, and sharp analytical judgement.
What you’ll do
Own vendor performance, including customer experience, service-levels, compliance, and QA outcomes.
Lead executive-level vendor governance (e.g. QBRs, escalations).
Define operational strategies for horizontal services across the vendor network.
Partner with the Business Analyst team to shape what metrics and dashboards are needed to run the business.
Use data to diagnose performance gaps, validate trends, and prioritize interventions.
Run ad-hoc analyses and scenario modeling to support rapid decision-making.
Support Strategic Partnerships by serving as entry point and liaison for unique partner operational needs.
Lead initiatives that require coordination across Operations, Compliance, Product, Risk, Training, QA, and WFM.
Translate vendor insights into cross-functional actions that improve customer experience and compliance outcomes.
Act as senior escalation point for systemic issues.
Drive key initiatives such as product/process rollouts, vendor migrations, or regulatory implementations.
Design and execute structured change programs, ensuring vendor readiness and sustained adoption.
Champion continuous improvement and innovation across the vendor network.
What we look for
8+ years of expertise in vendor/BPO management, operations, or related fields
Strong analytical background with the ability to define the right questions, work with analysts to build the right tools, and run independent analysis when needed.
Proven ability to drive vendor accountability through scorecards, governance, and structured interventions.
Track record of leading large, cross-functional programs with measurable business impact.
Exceptional communication and influencing skills with internal and vendor executives.
Experience managing vendor networks of 2,000+ agents across multiple geographies (preferred).
Industry background in fintech, technology, or high-growth customer operations (preferred).
Knowledge of compliance-heavy functions (Fraud, Payments, Compliance) (preferred).
Skilled at turning complex data into clear narratives for senior leadership (preferred).
Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Santa Clarita, California
Do work that matters! Every single day. We are hiring Assistant Guides for our lovely Guidepost Montessori school at Copper Hill!
At Guidepost Montessori, our Assistant Guides play a meaningful role in helping children ages
0–6
develop independence, confidence, and a lifelong love of learning.
If you’re passionate about working with young children and want to grow in a supportive, purpose-driven environment, we’d love to meet you.
Your Impact
As an
Assistant Guide
, you’ll support a mixed-age Montessori classroom (Infant, Toddler, and Children’s House ages 3–6), helping create a calm, engaging environment where children are empowered to explore, learn, and grow at their own pace.
In a Montessori classroom, the environment and the guide work together to support each child’s development. You’ll assist in preparing beautiful, intentional learning spaces and support children through individualized and small-group activities—always with respect, patience, and care.
Most importantly, you’ll help children build confidence in themselves and discover what they’re capable of achieving.
What You’ll Do
Observe children closely to understand and support their individual needs
Help prepare and maintain a beautiful, orderly classroom environment
Support individual and small-group learning activities
Build warm, respectful relationships with children and families
Collaborate with Lead Guides and fellow team members to create a strong classroom community
What We’re Looking For
Experience working with children ages
3–6
in a school or childcare setting
A positive, adaptable, and collaborative mindset
A genuine love for working with young children
Interest in learning and growing within the Montessori approach (prior Montessori experience is welcome but not required)
Child Development Background with 12 core Early Childhood Education Units
What We Offer
Fully sponsored Montessori diploma training
through the Prepared Montessorian Institute
Ongoing professional development and mentorship
75% tuition discount
for up to two children at any Guidepost school
Competitive pay $16.50-19/hr
Health, dental, and vision insurance
Paid time off and paid holidays
Abundant opportunities for growth and career advancement
A supportive network of peers who value collaboration and shared best practices
About Guidepost Montessori
Guidepost Montessori is a growing network of over
100 schools
across the U.S. and Asia, serving children from
3 months to 6 years old
.
We believe children are capable and we design an education that nurtures independence, curiosity, and joy. Our mission is to transform education by helping every child reach their highest potential academically, socially, and emotionally.
If you love working with children and are looking for a role where you can grow, make an impact, and be part of something meaningful, we’d love to hear from you.
Apply today and join our school community!
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: Boulder, CO
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY HALTER
Halter makes solar-powered smart collars that let farmers and ranchers move, fence and monitor their cattle from their phone, without physical fences. Founded in New Zealand in 2016, Halter is now used across New Zealand, Australia and the United States, and is backed by investors including Bessemer Venture Partners, DCVC, Blackbird and Rocket Lab founder Peter Beck.
North America is our next big chapter. Our Boulder team is growing quickly, and the people decisions we make now, about how we hire, organize and lead, will shape the business for years. This role is a chance to build those foundations at a company with proven technology and a mission that matters: more productive and sustainable farming and ranching.
ROLE PURPOSE
As Head of Partnering - North America, you'll be the most senior People & Performance leader for our North American business. You'll partner with executives to build strong, high-performing teams, and build and lead a team of People Partners across the region. The role is both strategic and hands-on, and needs strong judgement, commercial awareness and the ability to cut through inertia.
Halter is headquartered in New Zealand, so you'll also be the link between North America and our People & Performance team there, making sure North America has a strong voice in company-wide decisions and that our teams here stay connected to Halter's culture. Expect regular work across time zones, including some early morning or evening meetings, and occasional travel to New Zealand as well as other Halter locations. The role is based in our Boulder, Colorado office, and like the rest of Halter, we work office first.
RESPONSIBILITIES
Executive Partnering and Organizational Design
- Partner with executives and senior leaders across North America on people strategy, organisational design, workforce planning and succession.
- Coach leaders on leadership, performance and team effectiveness, using data to inform decisions on structure, engagement and retention.
- Support leaders through scaling and structural change, keeping accountability and decision-making clear.
Building and Leading the Partnering Team
- Build, lead and develop a high-performing team of People Partners across North America, with clear standards for how we partner.
- Prioritise across competing demands and put resources where they add the most value.
Performance, Talent and Culture
- Run performance management, feedback and calibration, and coach managers on developing talent and addressing underperformance.
- Partner with Talent and Programmes to attract, develop and retain talent, including career pathways for technical and specialist roles.
- Help leaders build inclusive, engaged teams, and spot engagement or retention risks early.
- Handle employee relations matters with care, fairness and sound judgement.
Working with our New Zealand Headquarters
- Represent North America in global People & Performance leadership discussions, so regional needs shape company-wide decisions from the start.
- Judge when North America should follow the global approach and when it needs its own, making sure our policies meet local employment law.
- Partner with function leaders in New Zealand whose teams include people based in North America, making sure those employees get consistent leadership and support.
- Make decisions independently when time zones mean headquarters isn't available, and keep the right people informed.
- From time to time, support global initiatives and teams outside North America.
WHAT SUCCESS LOOKS LIKE
- Leaders across North America see you as a trusted partner who helps them act quickly and well on people matters.
- Your team is well regarded and gives consistent, practical support.
- Team structures are clear, performance issues are dealt with promptly, and managers are more confident leading their teams.
- We attract and keep key talent, and succession pipelines are clearer.
- North America has a strong voice in global people decisions, and North American employees feel as supported and connected as those at headquarters.
WHAT WE'RE LOOKING FOR
- 10+ years as a strategic Human Resources Business Partner, People and Performance Partner or equivalent in a high-growth or complex global organisation, including experience leading a team of partners.
- Experience as a senior People leader in a regional business of a company headquartered in another country, ideally where that region was growing quickly or was critical to the company's strategy.
- Skilled at influencing senior leaders you don't report to, across countries and functions.
- Experience partnering across functions such as Sales, Marketing, Customer Success, Operations and field teams, and strong knowledge of North American employment law.
- Hands-on experience with organisational design, performance management and scaling teams through change.
- A confident communicator and trusted advisor who builds credibility quickly in fast-paced environments.
OUR BENEFITS
- Employee Stock Ownership Plan (ESOP): Own a part of Halter and share in our growth and success
- Unlimited PTO: Take time off when you need it—no accrual required, available from day one
- Employee Assistance Program (EAP) & paid wellness leave: Access confidential support through JustWorks plus 3 paid wellness days per year
- Comprehensive health benefits: Medical, dental, and vision coverage starting the first day of the month after you join (with most premiums covered, including 100% of employee-only health premiums on select plans)
- Personal growth fund: $750 USD per year to support learning, development, or personal growth goals
- Parental leave: 16 weeks paid leave for birthing parents and 8 weeks paid leave for non-birthing parents
- 401(k): 100% match on the first 3% contributed, plus 50% match on the next 2% (up to a 4% employer match), with immediate vesting
- Onboarding travel to New Zealand: Fly to NZ for onboarding at Halter HQ in Auckland—meet the team, visit a test farm, and immerse yourself in all things Halter
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Finance Systems team is seeking an experienced Netsuite Systems Manager with strong functional and IT support experience to join the team. In this individual contributor role you will be responsible for administration, configuration, and support for our Netsuite ERP system and associated Finance Business Systems. Additionally, you will be a Finance Systems thought leader and champion of best IT/functional practices, IT General controls, and process improvement automation. Reporting directly to Sr Director of Finance Systems, you will collaborate closely with Business Application, Sales Operations, IT, and our Finance team. This position is 100% remote.
What You’ll Be Doing:
Netsuite System Administration
Own day-to-day operations of NetSuite, and other Finance Business systems including hands on user support and troubleshooting.
Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing module
Perform system configuration, customization, upgrade and maintenance along with compliance in change management, ITGC, and SDLC processes.
Develop and maintain workflows, custom fields, and scripts.
Manage NetSuite integrations with other business systems.
Oversee user access management, SOD Reviews, and annual/quarterly review process to resolve segregation of duties conflicts.
Oversee the governance, change management, end to end maintenance including general ledger accounts, cost centers, products, and any other necessary structures to support the reporting needs of key stakeholders. Manage ticketing system for tracking open cases/change request to resolution
Optimize system settings, workflows, and customizations for maximum efficiency.
Ensure data integrity and compliance with SOX regulations.
Provide training and support to end-users.
Program Management
Manage/Configure finance transformation projects focusing primarily on the order to cash cycle, encompassing Lead/Opportunity, Contract Management, Quoting/CPQ, Order Management, Revenue Recognition, Billing, Credit, Collections/Disputes, and Cash Application processes.
Collaborate with cross-functional teams such as Sales, Legal,Engineering, Finance and IT to gather requirements and implement solutions that enhance business processes.
Identify, scope, and prioritize projects based on business needs. Develop detailed project plans, including approach, timelines, milestones, and resources, ensuring on-time and within-budget project delivery.
Define data-driven frameworks and processes to identify, measure, and manage program success, focusing on business value, including benchmarking.
Ensure procedures, processes, and proper change controls are followed on all production changes and implementation projects
Work with sales operations and biz app teams on system enhancements.
Dashboard Creation and Reporting
Utilize NetSuite's native tools and our very own Grafana dashboard to create high-performing dashboards tailored to Finance needs.
Develop reports and visualizations to provide actionable insights from finance data.
What Makes You a Great Fit:
Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
6+ years of progressive experience with as a Finance System Administrator with Netsuite and financial systems tools such as Zip, Avalara, Expensify etc
Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
Experience with data migration, data mapping, and data integration within Netsuite including the Advanced Revenue Management (ARM) module including Zone and Company billing module,and Salesforce integration.
Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building
Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments
Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and experienced level with Netsuite Advanced Revenue Management (ARM)
Experience with project management concepts and tools such as Github, Monday.com and Miro.
Sharp analytical skills coupled with the ability to troubleshoot complex system issues with ease
Knowledge of core accounting processes such as order to cash, procure to pay, record to report.
Highly motivated with the ability to work in a rapidly changing global and remote environment
You work well in both a team environment and independently
Excellent communication skills with the ability to speak cross-functionally
Compensation & Rewards:
In the United States, the Base compensation range for this role is $
150,000
- $180,000 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
The Finance Systems team is seeking an experienced Netsuite Systems Manager with strong functional and IT support experience to join the team. In this individual contributor role you will be responsible for administration, configuration, and support for our Netsuite ERP system and associated Finance Business Systems. Additionally, you will be a Finance Systems thought leader and champion of best IT/functional practices, IT General controls, and process improvement automation. Reporting directly to Sr Director of Finance Systems, you will collaborate closely with Business Application, Sales Operations, IT, and our Finance team. This position is 100% remote.
What You’ll Be Doing:
Netsuite System Administration
Own day-to-day operations of NetSuite, and other Finance Business systems including hands on user support and troubleshooting.
Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing module
Perform system configuration, customization, upgrade and maintenance along with compliance in change management, ITGC, and SDLC processes.
Develop and maintain workflows, custom fields, and scripts.
Manage NetSuite integrations with other business systems.
Oversee user access management, SOD Reviews, and annual/quarterly review process to resolve segregation of duties conflicts.
Oversee the governance, change management, end to end maintenance including general ledger accounts, cost centers, products, and any other necessary structures to support the reporting needs of key stakeholders. Manage ticketing system for tracking open cases/change request to resolution
Optimize system settings, workflows, and customizations for maximum efficiency.
Ensure data integrity and compliance with SOX regulations.
Provide training and support to end-users.
Program Management
Manage/Configure finance transformation projects focusing primarily on the order to cash cycle, encompassing Lead/Opportunity, Contract Management, Quoting/CPQ, Order Management, Revenue Recognition, Billing, Credit, Collections/Disputes, and Cash Application processes.
Collaborate with cross-functional teams such as Sales, Legal,Engineering, Finance and IT to gather requirements and implement solutions that enhance business processes.
Identify, scope, and prioritize projects based on business needs. Develop detailed project plans, including approach, timelines, milestones, and resources, ensuring on-time and within-budget project delivery.
Define data-driven frameworks and processes to identify, measure, and manage program success, focusing on business value, including benchmarking.
Ensure procedures, processes, and proper change controls are followed on all production changes and implementation projects
Work with sales operations and biz app teams on system enhancements.
Dashboard Creation and Reporting
Utilize NetSuite's native tools and our very own Grafana dashboard to create high-performing dashboards tailored to Finance needs.
Develop reports and visualizations to provide actionable insights from finance data.
What Makes You a Great Fit:
Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
6+ years of progressive experience with as a Finance System Administrator with Netsuite and financial systems tools such as Zip, Avalara, Expensify etc
Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
Experience with data migration, data mapping, and data integration within Netsuite including the Advanced Revenue Management (ARM) module including Zone and Company billing module,and Salesforce integration.
Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building
Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments
Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and experienced level with Netsuite Advanced Revenue Management (ARM)
Experience with project management concepts and tools such as Github, Monday.com and Miro.
Sharp analytical skills coupled with the ability to troubleshoot complex system issues with ease
Knowledge of core accounting processes such as order to cash, procure to pay, record to report.
Highly motivated with the ability to work in a rapidly changing global and remote environment
You work well in both a team environment and independently
Excellent communication skills with the ability to speak cross-functionally
Compensation & Rewards:
In the United States, the Base compensation range for this role is $
148,000
- $178,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Utah | Remote
Please Note: This is a remote position available in the state listed on this job. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
Essential Job Duties
We're looking for a Sr. Product Manager to own how agents run at BambooHR: the execution layer they run on, the triggers they respond to, the governance every agent action passes through, and the instrumentation that makes agent work measurable and billable.
This is the first dedicated product seat for a surface every team building agents depends on. Teams building agents have no product front door today, and you will be it. You'll inherit production load, real consumers, and years of accumulated architecture. No roadmap or vision document is waiting for you, so you'll create the roadmap.
You will:
Own product direction for the Agent Runtime: durable execution, human-in-the-loop gates, auditability, and capacity and reliability posture as agent count grows.
Be the product lead accountable for an architecture decision on the legacy agent platform.
Own a dated migration plan onto a new runtime, sequenced by consumer impact so downstream AI experiences never discover a regression by surprise.
Own agent governance as a product: the trust framework every agent action passes through before acting, built on the BambooHR platform's authorization and attribution patterns.
Define and drive usage instrumentation, including instigation flags, output lifecycle events, and a metering schema that keeps the company's monetization options open.
Run intake and prioritization for every team building agents, and publish an answer on whether to build on what exists now or wait for that runtime.
Draw and maintain the boundary between the platform agents run on and the AI experience surfaces built on it, with named consumer stakeholders on every decision that touches them.
Coordinate how agents are triggered: which platform events agents may respond to, and what subscribing to them requires.
Be the named consumer stakeholder on context and signal standards, say what agents need from workplace signals, and take part in decisions that affect how agents use them.
Success in the First 180 Days
Deliver a written architecture decision for the legacy agent platform, with a dated migration plan sequenced by consumer.
Stand up an intake path for teams building agents and publish guidance on whether to build now or wait for that runtime.
Establish runtime capacity and reliability reporting that leadership can act on.
Ship the first version of the metering schema, with instigation and lifecycle events flowing.
What You Need to Get the Job Done
You feel aligned with the BambooHR values.
5+ years of product management experience in platform, infrastructure, or developer-facing products.
Technical depth in execution systems, workflows, or eventing. You can reason about durable execution, retries, and what makes a migration safe.
Experience as the product owner for internal platform consumers, with intake discipline, published contracts, and a roadmap those consumers can see.
Proven ability to drive alignment across teams without direct authority.
Judgment to make migration calls where engineering convenience and consumer safety pull in different directions.
Comfort with AI and agent systems, and with how quickly their patterns change.
You instrument before you assert, write decisions down, and sequence work by consumer impact.
What Will Make Us REALLY Love You
Experience with agent frameworks, LLM orchestration, or workflow engines such as Temporal.
Migration or sunset leadership on a system with live production consumers.
Product experience with usage-based pricing or metering.
What You'll Love About Us
A
Great Company Culture
that has been recognized by multiple organizations like
Inc
, and
Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our
benefits that benefit you
About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
For information on California Privacy Policy,
click here
.
Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our
General Privacy Notice
and
California Privacy Notice
for more details.
See our
AI Guidelines for Candidates
for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.
Singapore
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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ГибридParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorParis, France
ГибридNew York City, NY; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
San Francisco
УдалённоChicago, IL; Work Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоWork Location Expectation: Most roles for candidates in or near these metro areas (San Francisco, Salt Lake City, Chicago, or New York) are fully onsite
УдалённоseniorRemote Canada
УдалённоseniorRemote US
Santa Clarita, California
ОфисheadExpect regular work across time zones, including some early morning or evening meetings, and occasional travel to New Zealand as well as other Halter locations; Make decisions independently when time zones mean headquarters isn't available, and keep the right people informed
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