Location: Tokyo
Workplace: Hybrid
MARKETING & COMMUNICATIONS MANAGER - JAPAN
• Location: Tokyo, Japan
• Department: Marketing & Communications
• Reports to: Japan CEO, with dotted line to the Chief Marketing Officer
• Employment type: Permanent
• Workplace model: Hybrid – ICEYE Japan Office (Shibuya, Tokyo)
• Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS
Lead ICEYE's marketing and communications function across Japan, building the sovereign ISR brand and go-to-market presence with defense, government, and strategic partners across Japan. This is a senior, hands-on leadership role: you will set the local strategy, build the team and agency network, and act as the primary marketing and communications voice for ICEYE's Japan business, working in close partnership with the Japan CEO, the global CMO, and the wider Marketing & Communications organization.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world’s largest and most advanced SAR (synthetic aperture radar) satellite
constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental
monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees
across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own and lead the marketing and communications strategy for ICEYE Japan, aligning
campaigns, brand positioning, and stakeholder engagement with national defense,
security, and government priorities across Japan.
- Build and lead the local marketing and communications function, managing agency and
freelance partners today and mentoring team members as the function grows.
- Design and execute high-impact campaigns across PR, events, digital, social media, and
thought leadership content that position ICEYE as the sovereign ISR partner of choice for
Japan defense and government decision-makers.
- Localize global messaging for the Japan market, overseeing media relations, press office
operations, executive communications, and local social media presence.
- Lead the planning and execution of strategic events, trade shows (e.g. ISIEX, Dubai
Airshow, World Defense Show & SPEXA), customer workshops, and high-level
engagement visits to ensure a strong brand presence.
- Design a comprehensive communications strategy and build thought leadership
positioning for ICEYE and its executives in Japan.
- Develop localized sales enablement materials, briefings, and tools tailored to Japan
defense, government, and intelligence audiences to support pipeline progression.
- Build and execute trade and channel co-marketing initiatives with local partners,
integrators, and industry associations across in Japan.
- Own the regional marketing budget, KPI reporting, and CRM/dashboard discipline,
reporting outcomes to the Japan CEO and the global CMO.
- Coordinate cross-functionally with global marketing, regional sales, and external Public
Affairs/Government Relations agencies to align communications with institutional
engagement priorities.
- Act as a trusted advisor to the Japan CEO on brand, reputation, and stakeholder
communications, and to the global CMO on regional market intelligence and narrative
consistency.
WHAT WE'RE LOOKING FOR
Must haves:
• 10+ years of marketing and/or communications experience in a B2G environment,
including senior or leadership experience, with campaigns in defense, government, or
the public sector — ideally in Japan.
• Strong written and verbal communication skills, with native fluency in Japanese;
Business level fluency in English is strongly preferred.
• Demonstrated experience building or leading a marketing/communications function,
including managing budgets, agencies, and, where applicable, direct reports.
• Track record of proactive, self-driven execution with measurable impact, strong
conceptual skills, and comfort operating at both strategic and hands-on levels.
• Experience in trade and channel co-marketing, with the ability to build credibility with
senior defense, government, and policy audiences.
• Proven ability to collaborate and influence across diverse stakeholders, including global
marketing, regional sales, executive leadership, and external agency partners.
• Flexible, positive attitude with an entrepreneurial, hands-on drive, thriving in a fast-
paced, agile growth environment.
Nice to haves:
• Experience in marketing or PR engagement with Japan defense entities.
• Existing network among Japan defense, aerospace, and policy media.
• Experience working alongside Public Affairs or Government Relations agencies Japan
and APAC regions.
• Knowledge of New Space, Earth observation, or synthetic aperture radar (SAR).
• Familiarity with Japan space-sector institutions(e.g. JAXA)
Application Process
• TA Screening (30 min)
• Hiring Manager Interview (60 min)
• Local CEO Interview (60 min)
• Task Presentation and discussion
• Security vetting to be completed before start, in sync with the Security team.
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the
impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make impossible possible: We set ambitious goals and stay calm under pressure. We
bring grit, optimism, and ownership when things get hard, and we keep moving until we
find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the
“why” behind decisions.
- See the big picture: Stay close to what's happening across the company so you can
make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and
build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as
priorities shift.
- Have fun: What we do matters — and it should be enjoyable. Celebrate progress, take
pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
Base salary range for this position is contingent on your experience and will be negotiated
individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us — we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United Kingdom; Europe; London
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH:
North https://cohere.com/north is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS.
We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI.
Location: UK
Active DV clearance is highly preferred
In this role, you will:
- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.
- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.
- Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.
- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.
- Travel up to 20–40% to work on-site with customers and partners
YOU MAY BE A GOOD FIT IF:
- You have experience with and enjoy working directly with customers
- You have experience deploying enterprise software in private/hybrid cloud environments
- You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm
- Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control
- You have strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization
- You excel in fast-paced environments and can execute while priorities and objectives are a moving target
IT'S A BONUS IF YOU HAVE…
- Familiarity with GPU node orchestration & scheduling
- You understand the intersection of GPU infrastructure, inference systems, Kubernetes, distributed systems, and performance optimization.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Poland
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
We're looking for an
AI Graphic Designer
to own static and lifestyle ad creative end-to-end for Google Ads campaigns (GDN, Demand Gen, PMax). This isn't just a design execution role; you'll research the market, define audience personas, find creative angles, then concept, design, generate, and ship. You'll be responsible for building direct response statics that convert cold, top-of-funnel traffic, as well as lifestyle imagery that performs across Google's placements.
This role blends creative strategy, direct response design principles, and modern AI creative tools to produce high volume, high-converting ad creative and to keep iterating based on real performance data.
Responsibilities
Own static and lifestyle ad creative across
Google Display Network (GDN), Demand Gen,
and
Performance Max (PMax)
end-to-end
Research the market, define target avatars/personas, and identify creative angles
Concept, design, generate, and ship ad creative independently
Build
direct response static ads
designed to convert cold, top-of-funnel traffic, not just visually clean creative
Pair static ads with advertorials as part of the funnel
Build
lifestyle imagery
tailored for PMax and Demand Gen placements
Produce creative at volume across the full Google static format set (1:1, 4:5, 9:16, 1.91:1, and native display sizes)
Read and interpret performance data to identify what's converting
Continuously test, volume, and variation and iterate based on results
Requirements
Proven experience designing
static ecommerce ads
for Google (GDN, Demand Gen, PMax)
Strong knowledge of the
Google static format set
(1:1, 4:5, 9:16, 1.91:1, native display sizes)
Hands-on experience with
AI creative tools
such as fal.ai, Higgsfield, Manus, and Claude
Strong grasp of
direct response design principles
— creative built to convert, not just look good
Ability to read and act on
performance data
A testing mindset: comfortable producing high volume and variation, and iterating based on what wins
Portfolio required, showcasing static ad design (ideally direct response / performance-focused work)
Benefits
Fully remote, flexible hours. Full ownership role, no briefs handed to you, no handing layouts off. Work is live on real ad spend within days. Creative tested at volume.
Location: St. Julian's, Malta; Vilnius, Lithuania
Join COLIBRIX ONE - Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed EMI (FCA reference number 927920) and a Principal Member of Mastercard, we offer real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
We’re looking for a proactive, results-driven Sales Manager to help grow our Business Accounts product.
You will manage the full B2B sales cycle, build relationships with corporate clients, and close deals in the European payments space, while representing the company in professional networks and industry events.
We’re especially interested in candidates with experience in banking, EMIs, or payment institutions, working with corporate clients and business financial products such as IBAN accounts and SEPA/SWIFT payments.
Responsibilities
Identify and research target corporate clients across European markets
Conduct high-volume cold outreach to prospective clients
Attend industry conferences and networking events to generate and convert new B2B leads
Qualify prospects and manage the full outbound sales cycle from first contact to deal closure
Pitch products in meetings, events, and direct sales conversations
Prepare tailored commercial proposals and negotiate deal terms
Achieve sales KPIs and revenue targets through proactive outbound activity
Transfer newly acquired clients to Account Management for onboarding and ongoing management
Maintain accurate CRM records and pipeline tracking
Gather market feedback and communicate insights to internal stakeholders
Requirements
Proven experience working with Business Accounts and corporate payment solutions (IBAN, SEPA/SWIFT, or equivalent)
Experience in B2B sales within banking, EMI, or payments institutions
Strong track record in outbound B2B sales and client acquisition
Ability to independently build and manage a sales pipeline
Strong negotiation and closing skills in a deal-driven environment
Fluent Russian and English, additional languages are considered an advantage
Willingness and ability to travel frequently across Europe
Self-driven, proactive, and results-oriented mindset
Benefits
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary
Online and offline social events provided by the company
*Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.
Location: Philippines; Pakistan; North Macedonia; Serbia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a dynamic technology consultancy and systems integrator specializing in scalable digital transformation and cloud-based infrastructure. They partner with mid-market and enterprise organizations to streamline complex business processes through expert automation, CRM optimization, and custom software architecture. By bridging the gap between high-level strategy and technical execution, the team helps modern businesses leverage data-driven insights to accelerate growth and operational efficiency.
Job Summary
We are looking for a Senior Marketing Specialist who is a "builder" at heart. This team works with elite B2B SaaS founders and executives, turning high-level insights into a scalable content engine. You won't just be taking orders; you will own the pipeline that translates raw founder expertise into polished, high-impact social and digital content. If you are a creative strategist who is also obsessed with workflow automation and operational discipline, this is your opportunity to build a greenfield marketing function from the ground up.
Key Responsibilities
Content Extraction & Creation: Review founder calls and raw transcripts to extract "gold nuggets" and transform them into short-form blogs, LinkedIn posts, image teasers, and short-form video scripts.
Workflow Management: Set up and maintain the operational tools (Slack, FeedHive, Castmagic) to ensure every piece of content is reviewed, approved, and scheduled seamlessly.
Founder Liaison: Act as the primary operational point of contact for founders to gather approvals and feedback, maintaining a professional and friendly communication style.
Social Amplification: Manage the social media tech stack, handle all posting schedules, and engage in light community management (cross-tagging and responses) to drive reach.
LinkedIn Automation: Oversee and optimize existing LinkedIn outreach and posting automation to ensure maximum brand visibility.
Email & Growth Ops: Manage the email marketing pipeline, including list curation, template management (ideally within GoHighLevel), and triggering outbound sequences.
Ad Management (Bonus): Assist with the setup and monitoring of basic ad spend to amplify top-performing content.
Requirements
GoHighLevel Mastery: Experience building out email funnels and CRM workflows within GHL.
Senior-level Experience: A proven track record of setting up and running marketing/social content pipelines for B2B SaaS or professional services.
Pragmatic Copywriting: Ability to use AI tools for efficiency while maintaining high-quality "human" oversight and a professional tone.
Operational Excellence: 110% diligence and attention to detail; you are someone who creates processes rather than just following them.
Technical Proficiency: Must be highly proficient in Salesforce and Slack.
Communication: Exceptional English communication skills with a "friendly professional" demeanor for founder-facing interactions.
Strategic POV: Ability to look at raw content and instinctively know what will perform best on social platforms.
Nice-to-Haves
Tool Stack Knowledge:
Experience with FeedHive, Castmagic, and Apollo.
Performance Marketing:
Experience with paid social ads and A/B testing.
Creative Skills:
Basic video editing or design skills to support content teasers.
Growth Mindset:
Interest in connecting marketing efforts to direct revenue generation and sales performance.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Al Jubail, Saudi Arabia
ERAM TALENT
is seeking an experienced
Sales Executive
to join a leading industrial organization in
Saudi Arabia
. The ideal candidate will have strong experience in
industrial sales, business development, and client relationship management
, preferably within the
Oil & Gas, petrochemical, instrumentation, calibration, valves, electrical testing, or related industrial sectors
.
Position: Sales Executive
Location:
Saudi Arabia
Experience:
1+ Years
Industry:
Oil & Gas / Industrial Services
Key Responsibilities
Develop and maintain strong relationships with existing and prospective clients.
Identify and generate new business opportunities through client visits, networking, cold calling, and market research.
Promote and sell
calibration, instrumentation, valve, electrical testing, and industrial/trading services
.
Understand customer requirements and coordinate with technical teams to propose suitable solutions.
Handle
RFQs, quotations, tenders, and commercial proposals
from inquiry through order closure.
Conduct regular client visits and follow up on business opportunities.
Manage the complete sales cycle, including
inquiry, quotation, purchase order, invoicing, and payment follow-up
.
Achieve assigned sales targets and maintain an active sales pipeline.
Prepare sales forecasts and provide regular updates on business development activities.
Coordinate with suppliers, subcontractors, and trading partners to support customer requirements.
Negotiate commercial terms and support the successful closure of sales opportunities.
Maintain accurate records of clients, quotations, opportunities, and sales activities.
Identify market trends and potential opportunities for business growth.
Requirements
Bachelor's degree in
Engineering, Business Administration, Sales, Marketing, or a related field
.
Minimum 1
+ years of experience
in industrial sales or business development.
Experience in
Oil & Gas, Petrochemical, Instrumentation, Calibration, Valves, Electrical Testing, Industrial Services, or related sectors
is preferred.
Strong experience handling
RFQs, quotations, tenders, and commercial proposals
.
Proven ability to develop new clients and maintain long-term customer relationships.
Good understanding of technical products/services and ability to communicate customer requirements to technical teams.
Strong negotiation, communication, presentation, and interpersonal skills.
Experience in achieving sales targets and managing sales pipelines.
Knowledge of the
Saudi industrial/Oil & Gas market
and established client relationships will be an advantage.
Valid Saudi driving license and willingness to travel for client visits would be an advantage.
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
We are looking for a proactive and passionate Marketing Executive to support the growth of our client's medical skincare portfolio. You will be responsible for executing marketing initiatives, conducting product training, supporting product launches, and working closely with the sales team to increase brand awareness and business growth.
Key Responsibilities
Plan and execute marketing campaigns and promotional activities.
Conduct product training for internal teams and healthcare professionals.
Support product launches, workshops, exhibitions, and marketing events.
Develop marketing materials and coordinate digital marketing activities.
Work closely with the sales team to drive product awareness and achieve business objectives.
Monitor market trends, competitor activities, and customer feedback.
Requirements
Bachelor's Degree in Marketing, Business, Life Sciences, Pharmacy, Biomedical Science, or a related field.
2–3 years of marketing experience, preferably in medical aesthetics, medical skincare, healthcare, pharmaceutical, or medical device industries.
Strong presentation and communication skills.
Proficient in Microsoft Office.
Willing to travel when required.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
Our client is looking for a Logistics Coordinator to support daily import, export, inventory, and shipping operations.
You will work closely with the warehouse, sales, finance, suppliers, and regional teams to ensure goods and shipments are processed accurately and on time.
Key Responsibilities
Process goods receiving and inventory transactions in SAP.
Prepare import, export, and shipping documents.
Coordinate shipments with warehouse teams, suppliers, and freight forwarders.
Process stock transfers, loan orders, and return shipments.
Check freight, shipping, and duty invoices for accuracy.
Manage marine insurance declarations and assist with claims when required.
Maintain proper shipping and inventory records for audit purposes.
Support stock counts, inventory audits, and other logistics projects.
Perform other operational and administrative duties as assigned.
Requirements
Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field.
1–3 years of experience in logistics, shipping, inventory, or order coordination.
Experience with SAP or other ERP systems is preferred.
Good knowledge of Microsoft Excel and Microsoft Office.
Good command of English, both written and spoken.
Familiarity with AI tools such as ChatGPT, Microsoft Copilot, or Gemini is an advantage.
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: Petaling Jaya, Malaysia
About Our Client
Our client is a well-established medical technology and healthcare distribution company committed to providing clinically proven, safe, effective, and high-quality products to healthcare professionals.
Since its establishment, the company has focused on introducing advanced medical technologies and healthcare solutions to the market while maintaining high standards of quality and customer service.
With a strong presence across multiple countries in the region, our client serves a broad network of clinics, hospitals, and healthcare providers through an extensive distribution network, supported by long-term partnerships and a commitment to innovation.
About the job
We are seeking motivated and results-driven individuals to join our client's team as Business Development Executive. In this role, you will be responsible for promoting medical aesthetic equipment brands to medical professionals in Malaysia. The Business Development Executive role is ideal for someone who is passionate about making a difference in people's lives through innovative medical aesthetic solutions.
Key Responsibilities
Develop and execute effective sales strategies for medical aesthetic equipment to achieve sales targets
Build and maintain relationships with healthcare professionals and clients
Conduct demonstrations to showcase the benefits and features of medical aesthetic equipment
Provide clients with information, including usage instructions and safety precautions
Identify potential clients and generate new business opportunities
Attend industry conferences and trade shows to generate leads and expand the customer base
Collaborate with internal teams to ensure timely delivery of equipment and parts and resolve any customer issues
Key Requirements
Proven experience as a sales representative in the medical industry
Knowledge of medical aesthetic equipment will be an advantage
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to build and maintain strong relationships with healthcare professionals and clients
Results-driven mindset with a proven track record of meeting and exceeding sales targets
Ability to work independently and as part of a team
Why choose our client?
Supportive workplace culture
Excellent exposure with continuous learning opportunities
Clear paths for career growth and advancement
Location: New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
As an IT Support Specialist in New York, you'll be the hands-on, on-the-ground owner of day-to-day IT for one of our fastest-growing offices. You'll be the first person teammates turn to when something isn't working, and the person who makes sure hardware, conference rooms, and the office network simply work. This is a role for someone who thrives in execution mode and enjoys solving problems quickly and efficiently. Your responsibilities will include:
- IT Support: Serve as the first line of defense for employee IT issues in New York, with deep focus on macOS troubleshooting, application support, and network connectivity.
- Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs.
- Technical User Support: Support engineers and other highly technical teammates with curiosity and confidence, using logs, command-line tools, and clear written communication when appropriate.
- AI-Assisted Troubleshooting: Use approved AI tools thoughtfully to accelerate research, hypothesis generation, and documentation while protecting sensitive data and independently validating consequential recommendations.
- Hardware Management: Own the full device lifecycle locally—procurement, deployment, inventory tracking, loaner pool oversight, and device re-provisioning for offboarded users.
- AV & Conference Rooms: Keep every room meeting-ready. Maintain and troubleshoot conference room AV, proactively test rooms, and own the peripheral and accessory inventory.
- Office Build-Out & Moves: Partner with Facilities, our project managers, and AV integrators to spec, stage, and commission IT and AV for our new New York space, and support the move from our current location.
- Network & Vendor Coordination: Triage office network and connectivity issues, then drive them to resolution with our ISP, network, and building vendors.
- IT Onboarding: Set up laptops and essential software for new hires, delivering a seamless first-day experience.
- SaaS Administration: Handle routine administration in Okta, Google Workspace, and other core applications, including users and groups, app assignments, access changes, licensing, and basic audit-log review.
- IT Projects: Take on well-scoped endpoint, SaaS, access, inventory, or workplace technology projects with clear success criteria, appropriate review, testing, documentation, and rollback planning.
- Process Improvement: Look beyond the immediate ticket, respectfully challenge inefficient or fragile practices, propose practical improvements, and help implement and document better ways of working.
- IT Logistics: Support software installs, device shipments to East Coast teammates, repair and warranty coordination, and proactive hardware refresh planning.
WHAT YOU’LL BRING
- Experience: 2-5 years in hands-on IT support or systems administration, with strong macOS experience in a fast-paced or startup environment.
- Technical Proficiency: Comfort with endpoint management and MDM systems (e.g., Jamf), identity tooling (e.g., Okta), and troubleshooting across Mac hardware and software.
- SaaS Foundations: Hands-on experience with basic Okta, Google Workspace, or comparable SaaS administration and a desire to grow into broader systems ownership.
- Engineering Environment: Experience supporting engineers or other highly technical users, or clear evidence that you can communicate credibly, work from technical evidence, and learn unfamiliar systems quickly.
- Troubleshooting Judgment: A structured, hypothesis-driven approach; strong follow-through; and the judgment to recognize uncertainty, seek review, or escalate before a risky change.
- Queue Ownership: Able to manage competing requests in a shared global queue, communicate priorities, maintain accurate status, and carry issues through resolution or a clear handoff.
- Continuous Improvement: Curious about why work is done a certain way and comfortable constructively challenging the status quo with specific, practical recommendations.
- AV & Network Fluency: Practical troubleshooting of conference room AV and office networking fundamentals—Wi-Fi, DHCP, VLANs—and the judgment to know when to escalate to a vendor.
- Organization: Highly organized with a systems-oriented mindset—able to track devices, accessories, and inventory accurately across multiple offices.
- Execution Focused: Bias for action and the ability to troubleshoot, solve problems, and follow through without constant direction, while knowing when to seek review or escalate.
- Communication: Friendly, clear communicator who can help teammates quickly and patiently—whether they're in-office or remote.
- Work model: This role is based in our New York office, with in-office work Monday through Thursday and remote work on Fridays.
EVEN BETTER…
- Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side.
- Familiarity with Zoom Rooms and hardware such as Neat, Logitech, or Poly.
- Past experience with Apple Business Manager or zero-touch deployment tools.
- Passion for documentation, process improvement, and enabling others to solve simple issues themselves.
- Change-Control Exposure: Familiarity with version control, peer review, staged rollout, rollback planning, infrastructure or configuration as code, or other disciplined change practices.
- Automation: Experience using APIs, scripts, Terraform, or similar tools to make routine administration safer and more repeatable.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments.
The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role
will need to be available to travel
to support events, shows, presentations, and calls.
You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements!
Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI.
What You'll Do
Executive Support
Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments.
Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional customer service and professionalism.
Prepare, test, and support executive presentations, conference rooms, audiovisual systems, and collaboration technologies before and during executive meetings, board meetings, town halls, and other high-visibility business events.
Provide onsite technology support for executive meetings, leadership events, and company presentations, ensuring technology operates reliably with minimal disruption.
Travel will be required
to support executives at corporate offices, leadership meetings, conferences, board meetings, company events, and other business engagements.
Partner closely with Executive Assistants, Facilities, Security, Audio Visual teams, and Workplace Technology teams to coordinate technology requirements and deliver seamless executive experiences.
Resolve complex executive technology issues involving endpoint devices, mobile devices, conferencing platforms, audiovisual systems, networking, and workplace technologies with urgency and discretion.
Maintain strict confidentiality while supporting executive devices, meetings, communications, and sensitive business information.
Anticipate executive technology needs by proactively validating equipment, meeting spaces, presentations, and collaboration technologies prior to critical meetings and events.
Act as the primary escalation point for executive technology issues, balancing executive priorities with broader operational responsibilities while maintaining a high level of responsiveness.
Workplace Technology Support
Partner with stakeholders across the organization to understand business needs, explore new ideas, and help design practical technology solutions that improve productivity and workplace experience.
Provide guidance and recommendations that help teams implement effective, scalable solutions and automation opportunities aligned with workplace technology standards, including specialized or non-standard use cases.
Provide in-person and remote technical support for employees across the organization covering the United States, Canada, UK, India, and Japan.
Resolve complex issues involving devices, operating systems, computer hardware, mobile devices, VPN connectivity, printers, networking, peripherals, AI-powered workplace tools and workplace technologies that extend beyond standard support workflows.
Advanced issue resolution for the Global Service Desk, shaping global processes and procedures, and establishing documentation and runbooks that drive consistent procedure and practices across regions.
Investigate advanced issues, act as a point of contact for complex problems, provide technical guidance, identify recurring issues and automate resolution while focusing on improving resolution quality.
Deliver clear communication and practical automation-focused solutions that help employees stay productive.
Support and solve enterprise AI platforms and AI-enabled workplace technologies, raising issues and partnering with engineering teams when necessary.
Endpoint Reliability & Device Lifecycle
Design, configure, and support complex or custom hardware builds to meet specialized performance and workflow requirements, particularly for engineering and digital gaming studio environments.
Proactively monitor endpoint health and analyze trends in device performance, reliability, and recurring issues to drive improvements through automation where appropriate.
Drive improvements to standardize workflows and implement automation, scripting, and AI-assisted solutions to improve consistency, reduce manual effort, and enhance operational effectiveness.
Configure, deploy, and maintain company equipment, including laptops, desktops, and mobile devices, to ensure they meet security, compliance, and operational standards.
Support device lifecycle activities including provisioning, upgrades, hardware replacements, and secure decommissioning.
Maintain consistency in supported hardware, operating systems, and workplace technology standards.
Lead long-term improvements by addressing root causes and implementing scalable automation-enabled solutions.
Collaboration & Workplace Technology Partnerships
Partner with teams, including our digital gaming studios, to understand requirements and deliver reliable and scalable workplace technology solutions, including onboarding new processes and procedures, supporting specialized workflows, providing consultation on hardware, software, and user experience solutions, and aligning technology solutions to business goals and technical standards.
Support conference room systems, collaboration tools, printers, and workplace peripherals used across office environments.
Ensure workplace technology systems operate reliably for meetings, events, and day-to-day collaboration.
Support offsite events and shows as needed (travel required).
Assist teams in onboarding to new technologies, processes, and procedures by providing guidance, documentation, and hands-on support to ensure successful adoption.
Build strong partnerships across business teams to understand evolving needs and help translate ideas into scalable workplace technology solutions.
Act as a liaison between end users, Global Service Desk, and engineering teams to support change, improvements, and adoption of new technologies.
Support internal partners in bringing their ideas to life by providing guidance on process, procedure, and alignment with existing systems.
Support technology rollouts, device refresh initiatives, automation initiatives, and workplace experience improvements.
Provide feedback to engineering and platform teams to improve the usability, reliability, and performance of workplace systems.
Cross-System Ownership
Take ownership of complex or high-impact issues, leading investigation and resolution across multiple technology domains.
Investigate and resolve issues that span multiple technology layers including endpoint configuration, device management platforms, authentication systems, VPN and network connectivity, and workplace infrastructure.
Recognize patterns across incidents and identify when issues represent broader systemic challenges.
Drive coordination with engineering, security, and infrastructure teams to implement durable fixes.
Operational Improvement, Documentation & Automation
Identify recurring issues, trends, and inefficiencies, and translate them into standardized solutions, improved workflows, or automation opportunities.
Design and drive scalable support approaches, including repeatable workflows, playbooks and automated processes, that improve consistency and enable broader teams to resolve issues effectively.
Maintain and evolve these playbooks based on recurring issues, ensuring knowledge is continuously refined and shared across support teams.
Create and maintain clear, structured documentation in Confluence, including troubleshooting guides, operational procedures, and knowledge base articles.
Partner with the Global Service Desk to share knowledge, improve workflows, identify automation opportunities and increase overall support effectiveness.
Promote consistent support practices and ensure alignment in how common issues are handled across teams through standardized workflows and approaches.
Assist in evaluating, testing, and validating automation solutions, endpoint analytics tools, and AI-assisted support and troubleshooting capabilities.
Proactively improve support operations by reducing manual effort and increasing consistency across common issue types.
What You'll Bring
Experience in the dedicated Executive Support space
3+ years of experience supporting enterprise desktop environments or workplace technology systems.
Experience with Windows and macOS operating systems, including hardware, peripherals, and mobile device support.
Experience supporting collaboration tools, productivity platforms, and workplace technology environments.
Familiarity with endpoint management tools or enterprise IT management platforms.
Working knowledge of networking fundamentals including DNS, Wi-Fi, VPN connectivity, and authentication workflows.
Experience using service management platforms such as ServiceNow or similar tools.
Ability to analyze sophisticated technical issues, identify root causes, and communicate solutions clearly.
Strong documentation skills and a history of creating runbooks, playbooks, or knowledge base articles.
Experience identifying trends, improving processes, or building automation initiatives is preferred.
Core Requirements
Demonstrates strong diagnosing and problem-solving skills across workplace technology environments, including hardware, operating systems, and network connectivity.
Owns complex technical issues through resolution, including cross-team coordination when required.
Owns the reliability and consistency of endpoint and workplace technology systems.
Identifies patterns, trends, and opportunities for improvement, including automation and process optimization.
Produces clear documentation and knowledge resources that enable scalable support and knowledge transfer.
Collaborates effectively across teams while maintaining accountability for outcomes.
In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.
Wizards is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$91,100
—
$136,700 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE CONSUMER BUSINESS SERVICES TEAM
- Sierra partners with the businesses that power everyday life for consumers and enterprises alike — from the CPG brands on every shelf to the logistics networks that get products there, the real estate and facilities teams that manage the buildings people live and work in, and the energy and utility providers that keep the lights on. Our agents handle everything from order tracking and account management to field service scheduling and billing support, tuned to the voice and workflows of each business.
- This vertical spans a wide range of industries — consumer products, commercial real estate, automotive & mobility, transportation & logistics, industrial manufacturing, information & data services, consumer electronics, professional services, facilities management, construction, energy, and utilities — giving you the breadth to build relationships across some of the largest and most established companies in the world.
- Join us to bring AI agents to the businesses that quietly run the economy — and help build technology that makes these essential services faster, more reliable, and more human for everyone who depends on them.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Menlo Park
Workplace: Hybrid
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: New York
Workplace: Remote
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across North America for the US based role.
- Excellent English skills are required
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: APAC
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
Blockstream is looking for a Senior Platform Engineer to build and operate secure, resilient infrastructure across our global Bitcoin products and internal platforms.
You will be a hands-on owner of Kubernetes, GCP, Terraform, GitOps, observability, and stateful production services. You will strengthen follow-the-sun operations during APAC hours, coordinate reliable handoffs with Europe, and turn operational incidents into durable automation, runbooks, and reliability improvements.
What You’ll Be Doing (Key Responsibilities):
- Own production reliability during APAC operating hours, including alert triage, incident coordination, mitigation, communication, and cross-region handoffs
- After onboarding and shadowing, participate in a shared primary/secondary on-call rotation with documented backup and escalation paths
- Build and operate GCP/GKE and hybrid Kubernetes infrastructure using Terraform, Atlantis, FluxCD, Helm, and Kustomize
- Ship reviewed, observable, and reversible production changes through GitLab CI/CD and GitOps workflows
- Build monitoring and alerting with Prometheus/Mimir, Grafana, Alertmanager, and Grafana IRM; improve alert quality, SLOs, runbooks, and post-incident actions
- Operate stateful services and recovery mechanisms, including PostgreSQL/CloudNativePG, WAL backups, Redis, Kafka, persistent volumes, and capacity tuning
- Manage IAM, Workload Identity, secrets, artifact registries, DNS, TLS, ingress, load balancers, and network policies
- Automate repetitive operations using Python, Go, Bash, or similar tools
- Review infrastructure changes and collaborate asynchronously with engineers across APAC, Europe, and North America
What We Look For In You (Required Qualifications):
- Typically five or more years of production experience in DevOps, SRE, platform engineering, or infrastructure operations, or equivalent demonstrated experience
- Strong Kubernetes and cloud-platform experience; production GCP/GKE experience is preferred
- Strong Terraform/IaC, GitOps, and CI/CD fundamentals
- Solid Linux, containers, networking, DNS/TLS, IAM, and secrets-management knowledge.
- Experience monitoring and responding to incidents involving distributed or stateful services
- Practical scripting and automation skills.
- Clear written and spoken English, with strong documentation and asynchronous handoff habits
- Ability to work the published APAC schedule and participate in the defined on-call rotation
Nice To Haves (Preferred Qualifications):
- FluxCD, Helm, Kustomize, Atlantis, or GitLab CI
- Prometheus, Mimir, Grafana, Grafana IRM, Loki, or Alertmanager
- CloudNativePG, Barman/WAL recovery, Redis, Kafka, or GCS
- Bitcoin, Elements/Liquid, electrs, Lightning, exchange-market-data, or other high-availability financial infrastructure
- Hybrid/on-premises Kubernetes or security-sensitive infrastructure experience
🔒 Stay Safe from Job Scams
All official Blockstream communication will come from an @blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@blockstream.com. Learn more about avoiding job scams here https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first.
Location: Switzerland; Geneva; Zurich
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.
Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.
This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.
What You'll Be Doing (Responsibilities):
Customer Delivery & Implementation
- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.
- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.
- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support
- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.
- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.
- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.
- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.
- Enterprise integration: Integrate with core banking and capital-markets systems.
Engineering & Technical Delivery
- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.
- Design and implement integrations between Blockstream enterprise products and customer systems using required integration interfaces and data pipeline technologies.
- Troubleshoot complex technical, configuration, and integration challenges throughout the implementation lifecycle.
- Work closely with customer engineering teams to ensure secure, scalable, and production-ready deployments.
- Develop reusable deployment assets, implementation playbooks, technical documentation, and best practices.
- Collaborate closely with Engineering to resolve product issues and improve implementation quality.
Customer Collaboration
Embed directly with customer teams to gain a deep understanding of their operating environment and technical challenges.
- Facilitate technical workshops, architecture discussions, and implementation planning sessions.
- Act as a trusted technical advisor throughout the implementation lifecycle.
- Build strong relationships across customer Technology, Operations, Security, and Engineering functions.
Digital Assets Product Improvement Feedback Loop
- Turn implementation learnings, customer feedback, and product enhancement opportunities into code
- Identify repeatable deployment patterns across engagements and contribute to standardized implementation methodologies.
- Partner with Product Management and Engineering to shape the roadmap and improve platform capabilities based on real customer implementations.
- Help accelerate customer time-to-production through continuous improvement of deployment frameworks and best practices.
What We Look for In You (Required Qualifications):
- 4-8 years of experience in Software Engineering, Forward Deployed Engineering, Solutions Engineering, Professional Services, Technical Consulting, Implementation Engineering, or Enterprise Software Delivery.
- Proficiency in at least one systems or backend language (e.g. Python, Go, Rust) sufficient to build and ship integrations, tooling and services independently
- Experience implementing and deploying enterprise software solutions within complex customer environments.
- Strong understanding of protocol intermediation, enterprise integration patterns, cloud technologies, security fundamentals and modern software architectures.
- Experience working directly with enterprise customers throughout implementation and deployment projects.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to translate business requirements into scalable technical solutions.
- Comfortable collaborating across Product Management, Engineering, Enterprise Sales, and Consulting teams.
- Strong customer-facing communication and stakeholder management skills.
- Self-starter with proven ability to work independently while managing multiple customer engagements.
- Willingness to travel regularly to customer locations across Switzerland.
- Excellent English skills are required, German and/or French is strongly preferred.
Nice To Haves (Preferred Qualifications):
- Experience working with financial institutions, like private banking, wealth management, custody, payments, treasury, or capital markets.
- Background in Bitcoin, blockchain, digital assets, tokenization, or fintech.
- Experience integrating enterprise software using APIs and modern integration frameworks.
- Knowledge of cloud platforms, containerized deployments, or infrastructure automation.
- Familiarity with Layer-2 technologies and digital asset infrastructure.
- Experience contributing product feedback from customer implementations into engineering roadmaps.
Location: United Kindom, United Kingdom; Buenos Aires, Argentina; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Tallinn, Estonia; Tbilisi, Georgia; Dublin, Ireland; Milano, Italy; Lisbon, Portugal; Bucharest, Romania; Barcelona, Spain; Berne, Switzerland; London, United Kingdom; Montevideo, Uruguay
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We're changing how the world moves money. Wallets are where that change becomes real: the first place millions of people truly own their money. You'll own design execution across our wallets, working directly with the Design Lead to shape where they go next.
Responsibilities
Own design execution end to end: from concept and prototype to launch and iteration.
Turn complex, conceptual ideas into experiences that feel simple to someone using a wallet for the first time.
Prototype fast and often: high-fidelity and interactive, in days not weeks, using the best tools available, AI included.
Partner daily with product, engineering and research, and present your work clearly to leadership.
Raise the bar for quality across everything we ship.
Contribute to strategic decisions about the future of our wallets.
5+ years of product design experience, with real time shipping live products in wallets, crypto or fintech.
Mastery of your craft: visual design, interaction design and prototyping.
Fluency in Figma and modern prototyping tools, including AI tools to accelerate ideation.
A working understanding of crypto networks, fees and self-custody, and how they shape what users experience.
A plain-language instinct: you make complex things feel obvious.
Proactive by default: you spot problems early and arrive with solutions.
You thrive in a genuinely fast-paced, sometimes ambiguous environment. We ship weekly.
Experience designing for emerging markets or first-time financial users is a nice to have.
Design systems experience at scale is a nice to have.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Morocco
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Senior Global Health Security (GHS) Advisor will support the Moroccan Ministry of Health and Social Protection Department of Epidemiology and Disease Control (DELM) in carrying out life-saving health assistance in full alignment with the U.S. Presidential Executive Order (EO) directives. The primary focus of the Advisor will be technical support with a special emphasis on preventing, detecting, and responding to emerging infectious disease threats which impact public health.
The Senior GHS Advisor will support a One Health (the intersection of human, animal, and environmental health) approach among multi-sectoral Government Departments and Agencies - such as the Ministry of Health, Agriculture, and Environment- for the effective adoption and implementation of life saving interventions focusing on preventing, detecting and responding to emerging infectious disease threats with public health potential. The Senior GHS Advisor will identify programmatic bottlenecks and facilitate solutions through coordinated technical support and facilitation of effort through GHS projects. The Senior GHS Advisor will be based within the Ministry of Health and Social Protection. The advisor will receive direction from the appropriate Ministry staff, who will serve as the onsite Manager/Supervisor. Familiarity with USAID/Department of State programming and C/AOR experience are highly desirable as the advisor is expected to support the implementation of the GHS portfolio. The advisor will report to the U.S. Department of State on a weekly and monthly basis.
Responsibilities
With input from the Moroccan Ministry of Health and Social Protection, GHS envisions two Senior GHS advisors will support the Ministry under this program. The profile of each advisor is as follows:
An expert in epidemiology and public health, responsible for improving human health outcomes in line with a One Health approach, which includes enhancing multisectoral coordination to detect, respond, and mitigate the health security threat of high-risk zoonotic diseases with human epidemic potential. The advisor will be responsible for the interpretation of epidemiological trends, as well as the development of reports, summaries, and bulletins;
An expert in management and monitoring-evaluation, responsible for supporting the monitoring and evaluation of performance indicators related to emerging infectious diseases, the establishment of dashboards, gap analysis, and the strengthening of steering and reporting tools.
In addition to these areas of expertise, the advisor will also have the following responsibilities:
Support multisectoral ministries in effective delivery of life-saving health assistance through utilization of domestic and donors’ resources (e.g., Global Fund).
Assist the relevant ministries with effective delivery of LHA GHS services, including but not limited:
community-based active surveillance,
systems capacity for detecting priority diseases/threats,
data systems for monitoring, analyzing, and reporting on threats,
infection prevention and control (IPC), including commodities and WASH in healthcare facilities,
case management, including Emergency Management including Emergency Operating Centers (EOC) and Point of Entry Screening,
Risk Communication and Community Engagement,
Emergency outbreak response.
Provide technical support and actively engage with field work to implement programmatic and response interventions at national and sub-national levels.
Assist in monitoring the progress of GHS program implementation and provide recommendations for improvements in service delivery.
Review and analyze performance reports submitted to the Global Fund (GF), and other partners.
Help organize regular discussions among the multisectoral stakeholders and partners to ensure alignment of technical approaches in the respective GHS portfolio.
Provide support to the appropriate multisectoral ministries in identification of performance gaps, potential barriers and bottlenecks, and facilitate consensus on targeted interventions to improve performance on key indicators attributable to:
A reduction in incidence and mortality for epidemic and pandemic prone diseases.
Strengthening systems to prevent, detect, and respond to infectious disease threats.
Rapid and effective responses to infectious disease outbreaks posing a threat to public health.
Support the implementation and expansion of best practices in GHS and outbreak response nationwide.
Support MoHP and other relevant Ministries in routine review of service delivery processes and outcomes.
Promote the dissemination of best practices and effective models nationwide.
Promote prioritized interventions in effective community-based active surveillance, strengthening systems capacity for detecting priority diseases/threats, and data systems for monitoring, analyzing, and reporting on threats.
Support the adoption of infection prevention and control (IPC), including commodities and WASH in healthcare facilities, and case management.
Support and strengthen Emergency Management including Emergency Operating Centers (EOC) and Point of Entry (POE) screening; risk communication.
Support the relevant Ministries to rapidly and accurately report infectious diseases threats to the relevant, domestic and international system– such as the International Health Regulations (IHR) 7-1-7 Outbreak Response Model and World Animal Health Information System (WAHIS) for quick responses to pandemic threats.
Assist the relevant multisectoral Ministers in emergency outbreak responses as needed.
Assist the relevant multisectoral Ministries to achieve the relevant GHS-related targets including the Joint External Evaluation (JEE); IHR States Parties Self-Assessment (SPAR); and the Pandemic Fund Framework which includes reporting on the 7-1-7 target (7 days to detect, 1 day to report, 7 days to complete the initial response)
Support the relevant Ministries in effective utilization of Pandemic Fund grants, other donors’ resources, and emergency outbreak responses efforts.
Provide technical support to develop Pandemic Fund grant applications and support grant implementation review to ensure effective grant implementation and avoid duplication with US Government funded projects.
Consult relevant stakeholders on required technical assistance.
Assist in monitoring the progress of grant implementation.
Review and analyze performance reports submitted to the Pandemic Fund and other partners.
Help organize regular discussions among the relevant multisectoral stakeholders, Ministries, and donors, and State to ensure alignment of technical approaches in the respective GHS portfolios.
Support emergency outbreak response including assisting with mobilizing resources, coordination of efforts, and technical support for efforts to contain and respond to the outbreak.
Communications:
Participate in regular conference calls with multisectoral stakeholders, U.S. Embassy and GHSD Washington to review progress, discuss activities and address emerging issues.
Provide information and avail him/herself for calls/meetings with the U.S. Embassy as requested.
Provide monthly reports to US Embassy/U.S. Department of State.
REPORTING:
The Senior Advisor will provide a detailed monthly report to the U.S. Department of State submitted by the 5th day of the following month. Additionally, the Advisor will submit a weekly progress report to U.S. Embassy/Department of State (and participate in weekly calls) to include a short paragraph about main successes for that week.
Qualifications
Advanced Degree: A master’s or doctoral degree in public health, epidemiology, global health, medicine, or a related field.
At least 7 years in global health security, infectious disease prevention and control, or health systems strengthening.
Proven ability to lead teams, manage complex projects, and coordinate with multiple stakeholders, including government agencies, donors, and implementing partners.
Demonstrated expertise in areas such as: disease surveillance and outbreak response, laboratory systems strengthening, risk communication and community engagement.
At least 5 years of USG experience as well as partners management.
Proven ability to provide high-level technical advice to government officials, international organizations, and other stakeholders.
Experience managing complex health programs, including planning, implementation, monitoring, and evaluation.
Ability to establish and maintain effective working relationships with government officials, donors, NGOs, and community organizations.
Strong ability to work with diverse stakeholders, including government agencies, donors, NGOs, and multilateral organizations.
Strong written and verbal communication skills in English and French. Proficiency in Arabic/Darija preferred.
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
УдалённоUnited Kingdom; Europe; London
Зарплата не указана
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УдалённоPhilippines; Pakistan; North Macedonia; Serbia; Bosnia and Herzegovina
Al Jubail, Saudi Arabia
ОфисNew York, NY; Global Support Queue: Share responsibility for Sierra's global IT helpdesk queue during your regional working hours: triage new requests, resolve issues across offices, keep ownership clear, coordinate escalation, and provide clean cross-time-zone handoffs; Experience supporting an office build-out, relocation, or new-site commissioning from the IT and AV side
Boston, Massachusetts, United States; Pawtucket, Rhode Island, United States
УдалённоUS - Remote; San Francisco, CA; New York, NY; Atlanta, GA
ГибридMenlo Park
УдалённоNew York
seniorAPAC
ОфисSwitzerland; Geneva; Zurich
УдалённоseniorUnited Kindom, United Kingdom; Buenos Aires, Argentina; Brussels, Belgium; Sao Paulo, Brazil; Budapest, Hungary; Sofia, Bulgaria; Tallinn, Estonia; Tbilisi, Georgia; Dublin, Ireland; Milano, Italy; Lisbon, Portugal; Bucharest, Romania; Barcelona, Spain; Berne, Switzerland; London, United Kingdom; Montevideo, Uruguay