Вакансии

Задачи: — Обработка входящих обращений по электронной почте, анализ и согласование потребности — Работа в системе электронного документооборота, направление заявок, подготовка проектов писем и служебных записок — Контроль сроков организации услуг связи, проверка качества выполненных работ — Проверка рабочей, исполнительной и отчётной документации на предмет полноты исполнения и корректности оформления, направление замечаний — Актуализация реестров с данными по всем услугам связи — Запрос и корректировка данных ДИТ по выгрузке интегрированных камер с портала ГИС ЕЦХД — Написание инструкций, подготовка рассылок, сбор и обработка данных — Учёт, проверка и контроль отчётной документации по государственным контрактам, направление замечаний — Подготовка отчётов и справок по запросу руководителя, организация и проведение рабочих встреч, подготовка и согласование протоколов — Взаимодействие со структурными подразделениями, подведомственными организациями, органами исполнительной власти, провайдерами и подрядчиками Требования: — Знание технологии и методологии систем сбора и обработки информации — Опыт работы с основные методами и средствами обеспечения информационной безопасности организации — Знание порядка заключения и исполнения договоров и Государственных контрактов — Уверенное владение MS Office (особенно Word и Excel) Условия: — Работа в команде Правительства Москвы — Офисный формат работы — В офисе есть все необходимое для продуктивной и комфортной работы — Профессиональный коллектив, возможность развития и карьерного роста

Задачи: — Разработка аналитических материалов для процессов автоматизации мобильных сервисов для клиентов в части урегулирования убытков, риск превеншен и фичей для увеличения MAU приложения; — Сопровождение и документирование бизнес требований для клиентов в части урегулирования убытков, риск превеншен и фичей для увеличения MAU приложения; — Взаимодействие с поставщиками решений; — Разработка схем и бизнес-процессов урегулирования убытков, включая риск превеншен и другие фичи для увеличения MAU приложения внутри компании по всей продуктовой линейке; — Тестирование разработанного функционала и проведение показа выполненной работы заказчикам; — Консультирование проектной команды в ходе разработки (контроль реализованной функциональности, функциональное тестирование разработок, адаптация требований); — Методологическое сопровождение бизнес-процессов; — Анализ и моделирование бизнес-процессов; — Разработка предложений по оптимизации бизнес-процессов и решений по автоматизации с учетом развития продукта в экосистеме Сбер; — Разработка проектной документации (техническое описание и спецификация внедряемых решений); — Проведение бизнес анализа рыночной и конкурентной ситуации в рамках продукта, выявление потребностей клиентов, проведение cus dev. Требования: — Опыт работы в роли Бизнес аналитика от 5-ти лет; — Высшее профильное образование; — Владение программными продуктами Microsoft Office, Lotus Notes, Oracle, Jira, Confluence, Miro, Microsoft PowerPoint и другими необходимыми для выполнения обязанностей; — Знания методик описания бизнес-процессов; — Умение выстраивать отношения с заказчиком и исполнителем; — Умение создавать «сквозные» бизнес-процессы, этапы которых исполняются в различных системах, умение визуализировать информацию; — Умение адаптировать требования в задачи и детализировать их; — Знание процессов разработки в целом, понимание роли и места требований, архитектуры и проектирования в соответствующих процессах; — Знание современных практик и подходов к разработке ПО; — Инструментальное владение AI для анализа, генерации и автоматизации. Условия: — Гибридный формат работы (офис м.Проспект Мира); — Выгодные ипотечные льготные условия кредитования; — Подписка Прайм с возможностью совместного использования на трёх близких, скидки на продукты компаний-партнеров: Okko, Сбер Маркет, Delivery Club, Самокат, Ситимобил, Сбер Еаптека и другие; — ДМС с первого дня и льготное страхование для близких; — Корпоративная пенсионная программа; — Детский отдых и подарки за счет Компании; — Обучение за счет Компании: онлайн курсы в Виртуальной школе Сбера, неограниченный доступ к библиотеке, обучение в Корпоративном университете, тренинги, митапы и возможность получить новую квалификацию; — Скидки на отдых в курортном комплексе «Mriya Resort & SPA» в Ялте.

Задачи: — Собирать, обрабатывать и анализировать данные по продажам и связанным с ними процессам для поддержки принятия бизнес решений — Анализировать текущие и предлагать новые продуктовые и бизнес метрики для развития направления — Ставить ТЗ на создание дашбордов для автоматизации регулярных отчетов — Рассчитывать денежный эффект от проектов и изменений в процессах Требования: — Опыт в аналитике или смежных ролях (стажировки, учебные проекты, курсы) от 6 месяцев — Желателен опыт работы в продажах, маркетинге, закупках, e-com — Знание базовых коммерческих метрик (воронка продаж, конверсия, AOV/AIV, Churn rate) и понимание, какие выводы делать при их анализе — Знание сложных формул в Excel, базовый MDX, умение работать с OLAP-кубами и Power Pivot/Query — Умение эффективно использовать ИИ в рабочих процессах — Четко и структурно доносить мысли (графики, таблицы, схемы), с вниманием относиться к деталям — Проактивность в процессах, ответственность за результат и желание развиваться в области аналитики Условия: — Полностью белая и своевременная заработная плата, оклад 120 750 gross + квартальный kpi = 141 000 gross целевой ежемесячный доход — График 5/2 с 09.00-18.00 суб. и вос. выходные, офисный или гибридный формат работы — Работу в крупнейшей e-commerce компании, лидере рынка DIY — Расширенный ДМС со стоматологией — Компенсацию спортивных абонементов — Обучение в корпоративном университете: внешние тренеры международного уровня — Обмен опытом с лидирующими мировыми компаниями, обучение у лучших экспертов — Performance review, оценка 360 и индивидуальные планы развития у каждого в компании

Задачи: — Участие в проекте симплификации процессов. — Проведение интервью и рабочих сессий с владельцами и участниками процессов. — Описание и визуализация текущих процессов (AS‑IS), фиксируя ключевые метрики и проблемные зоны. — Анализ процессов на предмет потерь, избыточных операций и узких мест, формирование структурированных выводов и гипотез по их упрощению. — Разработка совместно с бизнесом целевых моделей процессов (TO‑BE), подготовка предложений по изменениям в шагах, ролях, регламентах и ИТ‑системах. — Участие в подготовке пакетов решений по каждому процессу (инициативы, «быстрые победы», долгосрочные изменения) и в оценке эффекта совместно с финансовым аналитиком. — Сопровождение внедрения изменений и фиксации результата. — Обеспечение актуальности описаний процессов и подготовки отчетных материалов по статусу и достигнутым показателям. Требования: — Высшее образование. — Опыт работы от 3 лет в роли бизнес-аналитика в проектах по оптимизации/реинжинирингу бизнес‑процессов или внедрению ИТ‑решений. — Опыт работы с непроизводственными функциями (ИТ, АХД, документооборот, финансы, HR) как плюс. — Уверенное владение методами описания и анализа бизнес‑процессов. — Опыт проведения интервью и фасилитации рабочих сессий с заказчиками и владельцами процессов. — Базовые навыки анализа данных (Excel, сводные таблицы, простая визуализация). — Понимание Lean (бережливого производства). — Опыт участия в проектах по сокращению потерь и повышению операционной эффективности. — Базовое понимание финансовых показателей и оценки эффекта от изменений. — Опыт автоматизации процессов и внедрения ИТ‑систем. — Знание английский – не ниже Pre‑Intermediate (чтение документации, базовая переписка). — Опыт работы с инструментами моделирования процессов (например, MS Visio, draw.io, BPMN‑редакторы), онлайн‑досками (Miro/аналоги), системами постановки задач (Jira/аналоги).

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional AI-Native Senior, Data Analyst to join our Reporting team. Our team delivers insightful, high-quality analysis to our clients on their healthcare use and their engagement with the Garner product.  The team supports a combination of developing new scalable reports that we create at higher volume, and innovative custom analysis to provide insights for specific client situations. The Senior Data Analyst partners with our externally-facing relationship managers to address specific client questions via custom and automated analysis. Supporting this responsibility, this role must deeply understand and improve upon the full suite of our existing automated reports, consistently identifying and implementing ways to improve their efficiency, accuracy, and client-impact. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own and own client-facing analysis end-to-end. Build, maintain, and produce key reports for clients across our data ecosystem, from scoping to delivery. Be a thought partner to our client-facing teams. Use a deep understanding of our clients and the Garner product to partner with stakeholders, answering questions via analytically robust reports and presentations. Build scalable report automation. Collaborate with the data engineering team to create maintainable automation to create an ever-evolving suite of client reporting. Develop deep domain expertise. Build a strong understanding of your analytical domain so you can independently drive meaningful insights. Identify opportunities to improve outcomes through analysis. Identify gaps between the needs of our clients and our reports, proactively develop new insights to fill them. Raise the bar on data practices. Advocate for best practices in visualization, documentation, metric consistency, and stakeholder communication across teams. Answer high-stakes, ambiguous questions. Run deep-dive investigations into complex business problems — the kind of analysis leadership uses to make strategic calls. The ideal candidate has: 5+ years of experience in Data Analytics, Business Intelligence, Consulting, or a similar data-centric role. Cross-functional translation. Ability to translate ambiguous business questions into data-driven solutions and to work effectively with non-technical stakeholders. Autonomy and ownership. Comfortable working independently and owning reporting projects end-to-end. Automation mindset. Attention to detail with a bias toward automation and scalability over one-off work. AI Nativity. Comfort with and excitement about building analytics, building dashboards, and validating results by harnessing the power of AI agents. Making data accessible . A track record of using data analysis to communicate business solutions. Modern data stack. Hands-on with Snowflake (or a comparable cloud warehouse) and SQL at scale; experience with dbt strongly preferred — you'll partner with Data Management in governed pipelines, not just consume their outputs. A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position is $167,000 - $210,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Задачи: — Поддержка и развитие учетной системы 1С:Бухгалтерия и 1С:УНФ по заявкам от пользователей. — Анализ имеющихся бизнес-процессов и проектирование новых для целей оптимизации работы подразделений Компании. — Разработка и согласование технических заданий для разработчиков. — Разработка инструкций для пользователей. — Консультирование пользователей по работе в 1С:Бухгалтерия и 1С:УНФ. — Поддержание технической документации по 1С:Бухгалтерия и 1С:УНФ в актуальном состоянии. — Взаимодействие с разработчиками 1С по задачам автоматизации, тестирования разработок в системе в соответствии с согласованными техническими заданиями. — Настройка информационных систем 11С:Бухгалтерия и 1С:УНФ согласно техническим заданиями на пользовательском уровне, не требующих разработки. Требования: — Опыт работы бухгалтером на первичных документах или отчетности, системным аналитиком, консультантом по внедрению автоматизированных систем. — Будет плюсом знание основных объектов метаданных на уровне программиста 1С, языка запросов 1С; умение «читать» код 1С. Условия: — Интересная работа на активно растущем и развивающемся производственном предприятии. — Открытый и увлеченный коллектив, включенное лояльное руководство. — Комфортные условия работы - в офисе, удаленно или гибрид. — Оформление в соответствии с ТК РФ с первого дня работы. — Белая стабильная заработная плата. — Медицинские осмотры за счет работодателя. — Оплата отпуска и больничных листов.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like. As Reddit’s advertising ecosystem rapidly expands, protecting our platform, advertisers, and users from bad actors is paramount. We are seeking a Staff Threat Analyst to serve as the operational architect for Advertiser Fraud within Safety. You will have end-to-end ownership to establish the strategy, build foundational detection playbooks, and define enforcement frameworks. You will work in tight partnership with cross-functional Product, Engineering, Data Science, and Ops teams across both Safety and Ads orgs to convert adversarial insights into scalable automated defenses. This is a 0-to-1 opportunity to shape our threat response frameworks, operational playbooks, and detection pipelines from scratch. Responsibilities: Strategy & System Architecture: Formulate and execute a multi-quarter vision for advertiser fraud detection and enforcement; independently prioritize high-impact risks like account takeover (ATO), payment/billing fraud, cloaking, deceptive ads and network abuse. Deep Analytics & Investigations: Conduct deep-dive investigations into complex, multi-entity fraud networks and sophisticated adversarial tactics. Drive root-cause analysis and map cluster infrastructure to prevent recurring abuse. Product/XFN Delivery: Partner directly with Data Science and Engineering to translate investigative findings into high-precision detection logic, risk scores, and automated enforcement pipelines. Serve as the primary Safety SME interfacing with Ads Product, Ads Engineering, and Policy teams to align on shared risks. Synthesize complex adversarial dynamics into strategic guidance for senior leadership. Playbook & Methodology Development: Design, document, and standardize operational playbooks, escalation frameworks, QA standards, and feedback loops for all investigative and enforcement pathways. Qualifications & Experience: 7+ years of experience in threat intelligence, ad tech safety, trust & safety investigations, or platform integrity (focused on ad fraud, financial crime, ATO, or spam abuse). Demonstrated 0-to-1 track record of operating in ambiguous environments to build threat response frameworks. Strong proficiency in SQL, Python or R, and big data environments to independently query petabyte-scale datasets and construct adversarial network graphs. Experience using AI/LLMs as investigative copilots and partnering with ML teams to deploy LLM-based detection classifiers. Deep functional expertise in digital ad ecosystems, ad serving infrastructure, and ad-specific fraud archetypes. Preferred Qualifications: Familiarity with global ad compliance, privacy regulations, and regulatory reporting standards. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-SP1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $167,500 — $234,500 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Вакансия системного аналитика в ИИ-стартапе в сфере искусственного интеллекта. Формат работы: удалённая работа, частичная занятость.

Задачи: — Написание и выполнение SQL-запросов — Проведение расследований по качеству данных — Анализ требований и подготовка технических заданий для разработки отчетов — Описание настроек баз данных, таблиц, справочников и процессов Требования: — Экспертное владение SQL и MS Excel — Опыт работы с FMCG рынком — Навыки работы с транзакциями — Опыт разработки алгоритмов формирования отчетов на основе агрегатов — Опыт постановки задач на разработку отчетов — Приветствуется опыт с Python и R Условия: — Полная занятость — Официальное оформление — Пакет ДМС

About the company We are an international fintech company developing modern payment solutions for businesses worldwide. What you’ll do: • Collect, validate, structure, and maintain business data • Work with payment provider tariffs, clients, payment channels, terminals, and other operational data • Ensure data is accurate, up-to-date, and correctly reflected in internal systems • Work with Excel and databases on a daily basis • Perform basic SQL queries and prepare data exports for Finance and other teams • Support the Head of Analytics with regular data and reporting tasks • Collaborate with Finance, PSP, Sales, Product, and other internal teams • Potentially contribute to internal and product documentation What we’re looking for: • Junior / Junior+ level • Strong Excel skills • Basic knowledge of SQL and databases • High attention to detail and accuracy • Structured and analytical thinking • Ability to work with routine and moderately large volumes of data • Responsible, organized, and comfortable working with different systems • Experience in FinTech / Payments / Banking is a plus, but not required • Power BI is a plus, but not a must-have Location: Cyprus — must-have Working model: Office-based You’ll be joining a small Analytics team with direct exposure to the Head of Analytics and the opportunity to gradually grow into more advanced BI, reporting, and analytics tasks.

Задачи: — Выявлять, анализировать и структурировать бизнес-потребности через интервью, воркшопы и мозговые штурмы со стейкхолдерами — Документировать требования с помощью User Stories, Use Cases, BPMN/UML-диаграмм, а также создавать мокапы и прототипы в Figma, Balsamiq, Miro — Постоянно коммуницировать с бизнес-заказчиками и командой разработки, чтобы все были в едином контексте — Участвовать в планировании спринтов и оценке сложности задач — Проводить приёмочное тестирование (UAT) и валидировать, что реализация соответствует требованиям — Управлять изменениями требований (change request management) и приоритизировать бэклог вместе с Product Owner Требования: — Опыт работы от 2 лет в банковском секторе — Опыт работы с HR-системами с точки зрения формирования требований и процессов внедрения — Понимание Agile (Scrum, Kanban) — Опыт работы в Jira, Confluence (или аналогичных ALM-инструментах) — Владение техниками сбора и анализа требований (интервью, наблюдение, опросы, мозговые штурмы) — Опыт создания: Use Cases, User Stories (с чёткими критериями приёмки), BPMN, UML (Use Case, Activity, Sequence диаграммы), ERD — Навыки прототипирования (Balsamiq, Figma, Miro или аналоги)

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams. The role is based in Poland. Responsibilities: Technical Case Analysis & Resolution Monitor the team’s support queue and proactively take cases into work Analyze and diagnose incoming technical and functional issues Resolve user cases related to Creatio product functionality Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior Provide clear algorithms and recommendations for implementing additional business logic Identify product issues and collaborate with development teams by submitting detailed bug reports Keep users informed about case progress and resolution status Handle escalations and complex customer situations Collect and process feedback related to resolved cases Customer Communication Communicate with users via phone and email in a clear and professional manner Provide telephone consultations on Creatio products and related services Conduct remote sessions to support issue investigation and resolution Knowledge Base & Documentation Create, update, and maintain knowledge base articles Contribute to troubleshooting guides and technical documentation Provide feedback and improvement suggestions to the Academy team Problem Analysis & Continuous Improvement Analyze recurring issues and customer feedback to identify underlying problems Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes Requirements: Experience in technical or customer support roles Strong understanding of HelpDesk / ServiceDesk processes Comprehensive knowledge of relational database concepts Proficiency in SQL Understanding of PC architecture and computer networks Foundational programming knowledge and understanding of OOP principles Ability to analyze complex issues, identify root causes, and propose effective solutions Strong verbal and written communication skills Ability to work collaboratively with cross-functional technical teams Capability to manage multiple tasks and priorities effectively English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams. The role is based in Poland. Responsibilities: Technical Case Analysis & Resolution Monitor the team’s support queue and proactively take cases into work Analyze and diagnose incoming technical and functional issues Resolve user cases related to Creatio product functionality Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior Provide clear algorithms and recommendations for implementing additional business logic Identify product issues and collaborate with development teams by submitting detailed bug reports Keep users informed about case progress and resolution status Handle escalations and complex customer situations Collect and process feedback related to resolved cases Customer Communication Communicate with users via phone and email in a clear and professional manner Provide telephone consultations on Creatio products and related services Conduct remote sessions to support issue investigation and resolution Knowledge Base & Documentation Create, update, and maintain knowledge base articles Contribute to troubleshooting guides and technical documentation Provide feedback and improvement suggestions to the Academy team Problem Analysis & Continuous Improvement Analyze recurring issues and customer feedback to identify underlying problems Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes Requirements: Experience in technical or customer support roles Strong understanding of HelpDesk / ServiceDesk processes Comprehensive knowledge of relational database concepts Proficiency in SQL Understanding of PC architecture and computer networks Foundational programming knowledge and understanding of OOP principles Ability to analyze complex issues, identify root causes, and propose effective solutions Strong verbal and written communication skills Ability to work collaboratively with cross-functional technical teams Capability to manage multiple tasks and priorities effectively English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Ты будешь не просто работать с цифрами, а понимать причины изменений и превращать данные в решения для бизнеса, а так же оптимизировать процессы. Что важно: • продвинутый Excel; • сильное аналитическое мышление; • умение находить точки роста и предлагать решения; • опыт автоматизации процессов; • Qlik Sense будет плюсом.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS: - Senior Targeting Analyst - Location: Espoo, Finland - Department: Solutions Operations - Reports to: Meteorology Manager - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS:   As a Senior Targeting Analyst, you'll own the tasking systems and methodologies behind Wildfire, Earthquake, and Persistent Monitoring change detection. You'll work through satellite capacity, geometry, and scheduling trade-offs to make scalable, defensible decisions. You'll be the on-shift point of expertise when things go wrong, and you’ll help build the frameworks that move these perils toward automation, and shape how ICEYE monitors change across the planet as new products and methods take form.     WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Contribute to tasking methodology for Wildfire, Earthquake, and Persistent Monitoring Change Detection, helping build the systems that keep it scalable - Conduct AOI fitness and tasking scenario analysis, assessing suitability, constellation capacity, and optimal modes and geometry for Product requirements - Serve as the expert on tasking and monitoring methods, working with Solutions Product teams with input on concepts and programmatic approaches - Support post-event evaluation for non-meteorological events that reach trigger threshold, using RCA to identify root causes and partnering with meteorology, operations, and product teams on fixes - Contribute in a hands-on way to methodology development for Peril monitoring and tracking, including R&D on new products as requested using ICEYE’s available tooling.   WHAT WE’RE LOOKING FOR Must haves: - Demonstrated technical proficiency in QGIS (including geospatial analysis), Python, and data analysis - Experience interpreting and aggregating data to develop trigger points, such as activation thresholds from historical events - Comfortable optimising a dynamic, fast-changing situation and managing tasks independently - Strong systems thinking, with experience developing methodologies that support a transition to automation - Strong operational communication skills - Experience identifying and escalating process gaps or inefficiencies   Nice to haves: - Demonstrated operational experience - Experience with remote sensing or SAR imagery - Familiarity with SAR concepts and terminology   APPLICATION PROCESS - TA Interview - Hiring Manager Interview - Take Home Task - Panel Interview - Department Lead Interview - Final Interview with SVP of Solutions WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Russia; Kazakhstan; Serbia; Nigeria; Tbilisi, Georgia We’re looking for a Portfolio Analyst to help us scale and optimize our credit portfolio. You’ll work hands-on with portfolio metrics, risk strategies, and pricing, collaborating closely with Product and Data Science to turn data into clear, impactful decisions. The scope of responsibilities will include: Credit Portfolio Management: Analysis and monitoring of key portfolio metrics: FPD, PD, LGD, NPL, Surplus; LTV assessment and active participation in product pricing; Development of customer segmentation strategies (e.g., by risk levels, products, acquisition channels); Assessment of the impact of internal initiatives on financial results; Optimization of the portfolio structure (balancing high-yield and low-risk loans). Risk Management: Monitoring of risk concentration (e.g., by regions, products, borrower segments); Adjustment of credit policy based on default and early repayment data; Development and improvement of processes related to loan origination. Collaboration with the Data Science Team: Formulation of requirements for scoring models (e.g., calibration of PD models); Analysis of scoring card performance and proposals for their improvement; Work with cash flow forecasting models. Requirements 3+ years of experience in analytics or portfolio analytics; Higher education, preferably in a technical or economics-related field; Strong understanding of credit risks and metrics: PD, NPL, FPD, SPD, Roll Rate, CoR; Knowledge and practical application of probability theory and mathematical statistics; Proficiency with analytical tools: Excel (advanced formulas, pivot tables); SQL (window functions, subqueries); Experience working with Python (basic level: NumPy, pandas, scikit-learn); Knowledge of regulatory requirements applicable to MFIs/Banks. Nice to Have: Experience with Big Data and BI systems; Basic understanding of ML models (interpretation of scoring results); Knowledge of financial models and statements (NPV, DCF, P&L); Experience with A/B testing; Knowledge of MFI/Banking products: microloans, credit cards, credit lines. Benefits Remote work from anywhere in the world Performance bonus, paid vacations and day-offs, personal development plan Purpose: shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary Growth: thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.

Location: Bangkok, Thailand Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do: Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution Plan and design simple to semi-complex business processes and system modifications Make recommendations to improve and support business activities Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design Develop business requirements documents/user stories to support the required modifications May plan, allocate and monitor work of other business analysts Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills Assist in providing time estimates for project related tasks Aid in updating process and procedural documentation Develop basic understanding of technical development cycle of mobile application or web portals Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc. Any other task that may be assigned What We Need: Minimum 5 years of experience as Business Analyst A degree in Business, IT or any relevant field Previous experience working in the insurance industry is required Health Insurance-related domain certification from INS/LOMA or III is an added advantage Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes Experience in an Agile and/or Scrum environment is a must Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow Excellent written and verbal communication skills in English Technical writing skills are a plus Must be based in Thailand Must be fluent in Thai Why You'll Love Working Here Fully Remote Flexible Leave International Environment Competitive renumeration package Performance Bonus Company activities and events Learning and development plan Remote work allowance CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.