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Location: Riga, Latvia Workplace: fully About the Client Our client provides payment infrastructure for businesses and merchants. Its platform brings together card payments, payouts and other payment methods for international customers. Role Overview Take ownership of challenging payment issues, from the first alert to a clear resolution. As a Technical Support Engineer, you will work with B2B merchants and payment providers, investigate transactions using APIs and logs, and help develop support practices. You will communicate with international clients in English and Russian. Key Responsibilities Own technical support requests from B2B merchants and payment providers in Russian and English through to resolution. Investigate complex payment issues, identify root causes and drive corrective actions beyond standard troubleshooting. Analyse transaction failures using IDs, logs, API responses and JSON fields, including `status_code`, `transactionStatusReason` and 3D-Secure timeouts. Coordinate incident response with the development team, from initial alert through resolution. Manage daily refund requests and related dispute cases through to closure. Create and maintain internal Knowledge Base articles based on complex investigations. Requirements 1-2+ years of experience in B2B technical support, integration support or technical account management. Hands-on experience in payments at a payment gateway, bank or payment orchestration platform. Experience reading JSON, working with APIs in Postman and investigating issues in Kibana, Datadog or similar logging tools. Practical understanding of Auth, Capture, Sale, Refund, Chargeback and 3D-Secure 2.0. Experience investigating payment transaction failures using logs, API responses and transaction identifiers. Languages: English B2, Russian Fluent. Key Soft Skills You could be a good fit if you: Stay calm and focused when prioritising actions during live incidents. Use evidence and logical reasoning to assess problems and decide on next steps. Spot emerging issues early and follow through without waiting for direction. Investigate why an issue occurred rather than stopping at a temporary fix. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture: no bureaucracy, direct access to the Head of Support and the engineering team, and modern tools. High-impact role in a scaling fintech company: help build the support function from the ground up, with a path to Team Lead or a move into integrations or development. Recognition of personal milestones and achievements. Fully remote work arrangement from anywhere in the world.

Location: Bangalore, India GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Benefits Analyst on GitLab's Total Rewards team, you'll support global benefits administration and take ownership of day-to-day benefits operations in India, partnering closely with a Senior Benefits Analyst. Your initial priorities will include planning benefits events at the Bangalore hub, streamlining enrollment and benefits onboarding , handling tier 1 benefit questions and escalations, taking over and improving administrative and audit processes, along with routine benefits tasks.You'll build depth in global benefits and manage assigned work with increasing independence, seeking guidance on prioritization, new assignments, and higher-risk issues. This role reports to the Manager, Global Benefits and focuses on benefits programs, not leave administration. You'll need to be based in Bangalore, with periodic office presence for hosting and managing benefits events, and flexibility to collaborate across time zones, including Pacific time. What You’ll Do Support day-to-day administration for assigned benefits programs, including eligibility, enrollment, benefits onboarding, billing, reporting, audits, quality assurance, documentation, and issue resolution, with a particular focus on India. Review benefits and team-member data from multiple sources, research discrepancies and root causes, and recommend next steps for manager or senior team-member review. Work with brokers and vendors on day-to-day benefits operations, and support the Senior Benefits Analyst with renewals, plan changes, implementations, testing, launches, and post-launch improvements. Benefits plan decisions remain with the Senior Benefits Analyst. Plan, host, and manage benefits events at the Bangalore hub, and coordinate assigned benefits activities across selected countries and employment arrangements. Apply documented processes and escalate questions that require deeper local or technical expertise. Partner with Payroll, Finance, People Operations, and People Technology on accurate reporting, billing reconciliation, eligibility data, and compliance-related processes. Support People Operations in resolving team-member benefits inquiries, explain moderately complex benefits topics in accessible language, and escalate cases appropriately. Analyze benefits utilization, cost, survey, and qualitative data to identify trends and prepare summaries, insights, and recommendations that support team priorities. Maintain accurate documentation, process guides, trackers, and communications; support the transition of administrative processes and recommend ways to simplify, standardize, or automate them, including responsible use of artificial intelligence tools. Protect accuracy and team-member experience, communicate progress and risks, and seek guidance on prioritizing improvements. What You’ll Bring Experience supporting benefits administration, including enrollment, reporting, and audits, and working with benefits brokers or vendors. Experience supporting benefits in more than one country is required; global technology company experience is preferred. Strategic benefits plan design experience isn't required. Working knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits. Experience using a human resources information system (HRIS), benefits administration platform, or similar operational tools, with attention to detail in data entry, testing, reconciliation, and quality assurance. Workday experience is preferred. Intermediate or stronger Excel or Google Sheets skills, including VLOOKUPs, filters, pivot tables, and data analysis; macros aren't required. Ability to evaluate multiple sources, identify patterns or discrepancies, and develop evidence-based recommendations with appropriate guidance. Clear written and verbal communication skills, including the ability to explain benefits topics in accessible language and collaborate across functions. Ability to manage assigned work, meet deadlines, communicate when blocked, and distinguish urgent work from work that can be sequenced. A collaborative, learning-oriented approach, willingness to apply feedback, and curiosity about using artificial intelligence tools responsibly to improve benefits work and team processes. Ability to be based in Bangalore and go to our Bangalore hub to host and manage benefits events, with flexibility for collaboration across time zones, including Pacific time. About the team The Benefits team within Total Rewards supports global benefits programs, working with Payroll, Finance, People Operations, People Technology, Legal, People Business Partners, brokers, and vendors. You'll work closely with the Senior Benefits Analyst and colleagues in India, Europe, the Middle East, Africa, and Pacific time zones to support India's growing benefits needs. The team's tools include Workday, Google Workspace, Slack, and Claude. The role emphasizes accurate administration, team-member support, and practical process improvements, with opportunities to build deeper benefits expertise. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Deliveroo Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a New Partner Experience (NPX) Advisor - Belgium Market to join our Manchester team. In this role, you’ll be the vital link for our newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy to build for long-term success. What You’ll Be Doing You’ll be joining the New Partner Experience (NPX) - Belgium Market . We work cross-functionally with Sales and Account Managers to ensure our partners have a smooth journey, helping them navigate our systems and maximise their growth from day one. Here’s what your day-to-day might look like: Lead Partner Relationships: Act as the primary relationship lead for newly signed restaurants, ensuring they are built for success and remain highly engaged with the platform. Consult on Growth: Educate partners on how to make their menus stand out and encourage the use of advertising tools to drive consistent order volume. Liaison & Coordination: Serve as the bridge between your restaurant partners and internal teams, such as the photography team, to ensure their digital storefront looks world-class. Build Lasting Trust: Manage high-quality outbound calls to resolve partner issues promptly, building the trust necessary for a long-term partnership. Operational Excellence: Handle administrative tasks for each restaurant you manage with precision, ensuring they are comfortable with our processes and systems. What You’ll Need to Thrive Essential Fluency in both English and Dutch. Strong Communication: An excellent phone presence with the confidence to lead regular outbound calls and the empathy to listen to partner needs. Target-Driven Mindset: Proven ability to work toward demanding targets while maintaining high standards of quality and attention to detail. IT Literacy: Proficient in using a range of Microsoft software; while not essential, knowledge of Salesforce is highly desirable. Emotional Intelligence: The ability to build rapport quickly and navigate partner challenges with a proactive, "get up and go" attitude. Organisational Skills: High attention to detail with the ability to manage the administrative lifecycle of multiple restaurant partners simultaneously. Nice to Have Previous experience in account management, sales, or customer service. Experience working in a fast-paced startup or technology environment. Interview Process Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you! Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People . Things to note: this step must be completed to progress & If you can't find the link to the assessment in your inbox, please check your junk/spam! Step 3: Recruiter Screen – You’ll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages. Step 4: Interview & Case Study – You’ll be invited to interview with one of our Managers, which may include a case study where you’ll present your findings (online or onsite). Step 5: Outcome – We’ll get back to you after your interview to let you know the result! Why Join Us? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. The Details Salary: £27,700 base + up to £6,000 annual bonus (paid quarterly). Start Date: 16th November 2026. Working Pattern: Hybrid working offered after successful completion of probation. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Base Pay Grade - N Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year:  153,000 - 213,000 CAD Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As we scale into new products, partners, geographies, and channels, we need an exceptional leader to own the strategy of how our servicing operating model evolves globally. In this role you'll set the customer operations strategy for a portfolio of complex, cross-functional expansion programs, lead a team of program and process managers, and be accountable for adapting the servicing model to new and differentiated products across markets. In addition, you will be the leader who represents operations across international business teams providing transparency into performance and partnering across product, engineering, and operations to help drive continuous improvement in service delivery for international customers. The ideal candidate pairs strong business acumen and judgment with the ability to lead teams, shape ambiguous problem spaces into clear operating plans, and influence senior partners across the company. A deep passion for growing international businesses and working to understand the localization needs for customer experience and being able to implement with scale and efficiency will be key. This role requires deep expertise in the customer/merchant servicing space and a strong grounding in financial services. You'll own a portfolio that spans a multitude of international servicing landscapes — launching, testing and learning in operations, and scaling geo expansions, new product scaling, and new channel expansion — and you'll build the standards, methods, and team that make those programs repeatable at global scale via playbooks. What You'll Do Own the strategy and roadmap for how Customer Operations scales to support global expansion — new products, merchants/partners, geo launches, and channels — translating ambiguous, undefined business direction into structured programs and clear operating plans. Establish and modify the team's operational objectives, policies, procedures, and work plans; define the methods, frameworks, and success criteria used to run initiatives across regions. Lead, coach, and develop a team spanning two or more disciplines (e.g., program management and service delivery via process/continuous improvement); oversee professionals and, where applicable, other people leaders; delegate assignments and ensure effective execution. Drive the strategy and success of large-scale, cross-area programs for operations— merchant/geo launches, automation and efficiency programs, new-product scaling — managing scope, schedule, budget, dependencies, and risk across a complex, multi-market servicing landscape. Partner in lock step with Product, Engineering, Analytics, Risk, Training, Knowledge, and Service Delivery leads to run cross-functional discovery and scoping, coordinate planning, and oversee dependencies through the full program lifecycle. Build alignment across mid- to senior-level leaders cross-functionally; influence outcomes in complex or sensitive situations while strengthening those relationships. Own portfolio-level governance (working groups, weekly/monthly business reviews) to drive awareness, issue resolution, and decision-making; be accountable for decisions that affect team, program, and overall business results over a medium-term (1yr+) horizon and that can carry company-wide effects. Own post-launch operational performance for the global international operations portfolio and set up rituals and roles to support global business teams with transparent performance and improvement plans across servicing and operations. Serve as a recognized subject-matter expert and thought leader on the global servicing operating model; build networks and represent Customer Operations on broader, organization-wide initiatives. Champion an analytical, data-driven culture within the team and across Product, Analytics, Engineering, and the broader business. Develop communication and change-management plans for the portfolio, and own the processes for logging and tracking risks, issues, actions, and dependencies. Represent the unique customer servicing needs of global customers at scale across core operations. What We Look For 12+ years of relevant experience, including 5+ years leading teams and/or managing other managers or senior professionals. Experience building and scaling global customer experience operations and working in global environments across cultures and geographies. Deep program and process management expertise (PMP and/or Lean Six Sigma Black Belt a plus), with a track record of defining methods and standards — not just applying them. Broad, cross-disciplinary expertise and a strong understanding of how the wider organization and market operate, complemented by deep functional knowledge of customer care, fraud, and/or merchant operations (processes, systems, and key metrics). Strong knowledge of how shared services operate; experience in services, operations, and/or sales. Experience delivering programs across multiple geographies or markets strongly preferred; consumer lending or financial services background strongly preferred. Proven ability to work on unique, poorly defined problems that lack strategic direction — evaluating intangibles, applying conceptual thinking, and creating the approach and evaluation criteria. Demonstrated ability to influence and build alignment among diverse, senior stakeholders in complex or sensitive situations. Sound judgment to make discretionary decisions with significant latitude, balancing research, creativity, and business impact. Self-starter with a strong sense of urgency, accountability, and results orientation, and a genuine enthusiasm for developing people and building new capabilities. Please note that visa sponsorship is not available for this position. Base Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $195,000 - $255,000 USD. USA base pay range (all other U.S. states): $173,000 - $233,000 USD. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations. The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets. What You’ll Do Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat. Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines. Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA. Troubleshoot production issues, perform root cause analysis, and track incidents through resolution. Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively. Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases. Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance. Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes. Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency. Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities. Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications. Follow ITIL best practices across Incident, Problem, and Change Management processes. Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders. What You Bring Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment. Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis. Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA. Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls. Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders. Ability to work independently while also collaborating effectively within a global, cross-functional team. Strong understanding of application dependencies, system components, interfaces, data flows, and business processes. Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities. English level Intermediate/Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: New York, New York, United States Our Story At think-cell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient. Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams. Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration. We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact. If you're passionate about shaping the future of productivity software, think-cell is the place for you! 🚀 What you will do: We’re looking for a strategic and customer-centric Customer Success Manager to oversee a portfolio of strategic global customers, driving long-term value, adoption, and partnership. In this high-impact role, you'll serve as a trusted advisor to senior stakeholders, driving retention, expansion, and long-term customer success. You'll develop deep partnerships within your accounts, identify new opportunities to add value, proactively manage renewals, and align think-cell usage with strategic business goals. This is an ideal role for someone who excels at building executive relationships, influencing without authority, and turning customer satisfaction into measurable growth. If you thrive in a high-ownership environment and are passionate about delivering customer outcomes at scale—we want to hear from you. Key Responsibilities: Own a portfolio of think-cell’s most strategic accounts. Serve as the primary relationship owner, responsible for renewals and upsells while driving retention, growth, and long-term customer value. Partner with champions and executive sponsors to drive product adoption, resolve issues, and uncover new use cases. Orchestrate executive business reviews, track adoption metrics and align on success plans. Monitor account health and proactively mitigate churn through deep engagement and value delivery. Identify opportunities to evangelize new features or product enhancements within high value accounts. Your profile: Bachelor’s, Master’s degree in Business or related relevant field. 3–6 years of experience in strategy consulting is preferred, or management consulting within high-growth technology companies. Experience navigating large, complex customers and partnering with technical and executive stakeholders. Excellent relationship building skills and a proactive approach to customer engagement. Organized and highly accountable with a bias towards action. Strong ability to communicate value and navigate customer organizations with precision. Understanding common GTM tools (e.g. Salesforce.com, Outreach.io) is a plus Appreciation of our product - willingness to understand think-cell’s product and value is a must (don’t worry, it’s very intuitive); experience with think-cell is a plus Hybrid: Willingness to work on-site in, minimum of 3 days/week - NYC office (opening soon). Executive presence, ability to influence, build rapport, and excellent communication skills. We believe in a human hiring process, every application is personally reviewed. Why is think-cell the right place for you? At think-cell, we’re not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises. With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation. Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential. As we continue to lead the way in our industry, we’re looking for talented individuals who can help us shape the future of business productivity. Our Values At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us: Forward Thinking : We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions. Ownership : We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results. Customer First : We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions. Unified Team : We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission. Strive for Excellence : We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent. Join Our Journey We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact. Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things. Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this position, we anticipate paying OTE of $130K - 160K/yr. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). At think-cell, we value diversity. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law. #SalesStrategy #StrategyJobs #techJobs #LI-Hyrbid

Location: San Salvador, El Salvador Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As a member of the Legal Operations team, you will support a diverse range of legal operations matters, with a primary focus on managing and responding to “Know Your Customer” / “Know Your Business” (KYC/KYB) requests, reviewing and maintaining a database of corporate documents, and supporting requests from the Company’s customer’s various business lines. You will support business lines spanning stablecoins, artificial intelligence, peer-to-peer communications applications, education, power, and human evolution, helping to explain those businesses to internal stakeholders and external parties including banks, vendors, auditors, and customers. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, cross-border environment. Responsibilities • Acting as a key point of contact for KYC/KYB questions and coordinating responses to requests from banks, vendors, auditors, and customers; • Managing, updating, and maintaining a database of corporate documents to ensure accuracy and completeness; • Managing and overseeing access to the database of corporate documents, including permissions and version control; • Preparing and reviewing, ng corporate documentation; • Finding and implementing efficiencies and process improvements across legal operations workflows; • Identifying and mitigating or escalating legal risks and issues; • Explaining our customer’s various business lines to internal business groups and external stakeholders; • Addressing ad hoc requests and projects as they arise. • Prior experience in legal operations, corporate law, compliance, or a related in-house or law firm role; • Familiarity with KYC/KYB and corporate due diligence processes; • Experience reviewing, drafting, and maintaining corporate documents and corporate records; • Strong organizational skills and attention to detail, with the ability to manage and prioritize multiple requests; • Excellent written and verbal communication skills in both Spanish and English; • Comfort working independently in a fast-paced, remote, and cross-border environment; • Proficiency with document management systems and standard productivity tools. • While not essential, it will be an asset to be qualified as an "Abogado and Notario" admitted to practice in El Salvador, with a law degree from a recognized university and current authorization from the Corte Suprema de Justicia. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Ebene Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Are you ready to be at the heart of a global fintech leader? Checkout.com http://Checkout.com is seeking a forward-thinking and technically curious Operations Center Engineer I to join our cutting-edge Global Operations Center. This is not your typical support role. You will be a vital part of the team that ensures the stability, performance, and security of the core infrastructure that powers our global platform. Forget waiting for things to break. As an Operations Center Engineer, you will proactively monitor our complex hybrid environment, identify potential issues before they impact our services, and contribute to the automation that keeps us running at peak performance. You will gain hands-on experience with industry-leading technologies like AWS, Cisco networking, and Terraform, making a tangible impact on a global scale. If you are a problem-solver with a passion for cloud and infrastructure technologies, we want you on our team. What You Will Be Doing: - Proactive Monitoring & Incident Management: Serve as a first responder for alerts from our sophisticated monitoring systems, analyzing and troubleshooting issues across our cloud (AWS) and on-premise (Cisco) infrastructure. - Infrastructure Operations: Take ownership of incidents, working with senior engineers to resolve complex technical issues and prevent recurrence. - Automation & Efficiency: Utilize and contribute to our Infrastructure-as-Code practices, with opportunities to work with tools like Terraform to automate responses and deployments. - Collaborative Problem-Solving: Work closely with Engineering, Security, and Application Support teams to ensure swift resolution of any service-impacting events. - Process Improvement: Adhere to and help refine our ITSM and operational processes, ensuring we maintain the highest standards of service delivery and availability within our SLAs. - Global Impact: Communicate effectively with stakeholders across the business during incidents and provide clear, concise updates. About You: - A degree in IT, Computer Science, Engineering, or a related field is a strong asset. - While we welcome promising fresh graduates, 1-2 years of experience in a Systems, Network, Security, or NOC role would be an advantage. - Foundational knowledge of cloud technologies is essential; hands-on experience or certifications in AWS are highly desirable. - Familiarity with Cisco environments is a plus. - Exposure to or a strong desire to learn Infrastructure-as-Code principles and tools like Terraform. - Familiarity with monitoring tools (e.g., Datadog, Grafana, Prometheus, Nagios) and their role in a proactive operational environment. - Excellent troubleshooting skills across Windows and Mac OS environments. - A collaborative, can-do attitude with strong communication skills and the ability to perform under pressure. - A deep-seated curiosity and eagerness to learn and grow in a fast-paced, global technology company. - Flexibility to work on a 24/7 shift rotation, including weekends and public holidays, to ensure continuous global operations. Join us at Checkout.com http://Checkout.com to build the future of commerce. If you are ready to launch your career in a forward-looking operational role and move beyond traditional support, apply now! Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Location: Poland Workplace: fully About the Client Our client is a global payment processing company providing end-to-end payment infrastructure, including acquiring, issuing, and processing services. They specialize in acquiring, issuing, and processing services, offering products such as payment acquiring, BIN sponsorship, white-label card issuing, and a digital banking platform. Their services cater to merchants, fintechs, and banks globally. Role Overview Build a merchant pipeline and turn your existing network into new acquiring partnerships. You will have ownership of revenue generation, with a focus on low- and mid-risk merchants and scope to assess well-licensed high-risk opportunities. The role offers room to grow alongside a skilled, developing team. Key Responsibilities Build a pipeline of merchants for card acquiring, primarily in e-commerce, digital business, and retail, while considering well-licensed high-risk opportunities. Use your network of merchants, introducers, and decision-makers to generate new business. Identify merchant needs and explain acquiring capabilities, competitive advantages, and regulatory coverage. Negotiate pricing, processing terms, and onboarding conditions. Work with Risk, Compliance, and Operations to support merchant approval and launch. Represent the company at industry events and conferences to develop partnerships. Maintain accurate sales reports and pipeline visibility. Requirements 2+ years of B2B sales experience in payments or acquiring. Strong knowledge of merchant acquiring, transaction flows, chargebacks, and underwriting expectations. An active portfolio of merchant contacts. Candidates without an active network will not be considered. Ability to assess merchant fit and focus discussions on the platform’s strengths. Experience with European-licensed structures and cross-border merchants is a strong plus. Ability to work independently and take ownership of revenue generation. Languages: English. Experience in fintech. Key Soft Skills Strong relationship-building and networking skills. Clear, persuasive communication and confident negotiation. A proactive approach and ownership of sales targets and results. Ability to work independently and collaborate across teams. What We Offer Competitive base salary plus performance-based bonus. Very attractive commission structure directly linked to merchants’ processing volumes. Fully remote work environment. Supportive, experienced team and strong growth culture.

Location: PL Workplace: remote Overview: SOFTSWISS is hiring a Junior Technical Operations Manager to join our PSP Operations Team. You’ll act as a key point of contact for resolving transaction and payment-related issues, rolling out custom payment method setups, and analyzing recurring problems to drive improvements. Purpose of the Role: You’ll combine technical expertise in payment systems with operational oversight to enhance client experience, ensure accurate transaction processing, and support the continuous optimization of payment workflows. Key Responsibilities: Respond to technical requests from first-line support regarding transactions and payment methods Roll out custom payment method configurations for new clients on their websites Troubleshoot payment and transaction issues Ensure payment systems operate efficiently Interact with payment systems Analyse recurring payment problems and report findings Work with other teams, including second-line support, Finance, Account Managers, and B2C Required Experience: Experience in Fintech/Payments industry as an Operations Manager/B2B technical support (2nd line) Clear understanding of how the Payment System works Strong knowledge of transactions flow Knowledge of the basics of WEB architecture Higher or incomplete higher education, preference for graduates of technical universities English and Russian not lower than Upper Intermediate level Knowledge of the basics in programming (data types/basic operators/functions) Nice to Have: Experience with JIRA, Jenkins, GitLab. Experience with monitoring systems (ELK). Understanding of information and application security, SSH, and access credentials. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Baku Workplace: onsite ABOUT YOU We are looking for a Middle QA Engineer who is meticulous, technically sharp, and forward-thinking to join our engineering team. You thrive in fast-paced, agile environments and are passionate about ensuring quality at every stage of the development lifecycle. You are not only confident in manual testing but also eager to integrate AI driven testing tools and workflows to elevate productivity, test coverage, and defect detection.   You bring deep expertise in exploratory and structured testing, contribute to team best practices, and are proactive in monitoring production behavior and user experiences. You stay curious about emerging tools and technologies, especially AI, and know how to leverage them effectively without losing sight of the fundamentals.   If you’re excited to improve test processes, advocate for quality across teams, and drive innovation in QA through automation and AI, we’d love to hear from you.   ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.   For more information, visit xsolla.com. Responsibilities Own and lead manual testing of complex features across multiple environments Drive exploratory and regression testing using structured documentation and product knowledge Identify, log, and track reproducible issues with precision using bug tracking tools (e.g. Jira) Analyze production logs and real-user behavior to proactively identify quality gaps Create and maintain detailed test cases, checklists, and QA documentation Collaborate with engineering and DevOps teams to ensure reliable CI/CD test coverage Evaluate and integrate AI-powered tools (e.g. test generation, log analysis, visual regression) into QA workflows Set up and manage test environments, staging pipelines, and job configurations Conduct load/stress testing and performance investigations Act as a quality advocate across sprint planning, reviews, and release cycles Mentor junior QA engineers and promote a culture of proactive quality ownership Qualifications & Skills Proven experience in software QA or testing roles, including ownership of end-to-end quality Degree in Computer Science, Information Technology, or related field Strong understanding of manual testing methodologies and defect life cycle Proficiency with bug tracking systems (e.g., Jira) and version control (e.g., Git) Practical experience using Postman and similar tools for API validation Hands-on experience with CI/CD pipelines and deployment readiness processes Proficiency with browser developer tools and basic terminal/command-line usage Strong verbal and written English communication skills Familiarity with AI-powered testing tools (e.g., test case generation, smart test prioritization, AI log analysis) Good to Have Experience with Playwright, Cypress, or Selenium for automated test development Understanding of backend technologies, APIs, and familiarity with PHP or related languages Experience working in Linux environments and using Bash scripting Hands-on with AI platforms (e.g., ChatGPT, Testim, Mabl, or AI-based bug triaging tools) in a QA context The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com Explore more opportunities at: https://xsolla.com/careers

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Austria; Montenegro; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. Your main goal will be to own the technical success of n8n’s strategic top tier customers, helping them run healthy, scalable, and high-performing environments while maximizing long-term platform adoption. As a trusted technical advisor, you’ll partner closely with customers and internal teams to make sure top tier accounts get the guidance, support, and operational excellence they need to succeed: OWN THE TECHNICAL SUCCESS OF TOP TIER CUSTOMERS - Act as the dedicated technical point of contact for a portfolio of strategic top tier customers. - Lead the technical handoff from Sales Engineering to ensure continuity from implementation into ongoing operations. - Build deep relationships with technical stakeholders, architects, platform owners, and engineering leaders. DRIVE PLATFORM HEALTH, SCALABILITY, AND PERFORMANCE - Continuously assess customer deployments to identify risks around scalability, reliability, performance, and maintainability. - Provide strategic recommendations for platform improvements, upgrades, optimizations, and architectural changes. - Guide customers on automation and workflow best practices when they impact platform performance, reliability, or scalability. MANAGE ESCALATIONS AND OPERATIONAL EXCELLENCE - Oversee technical support intake, issue management, critical incidents, and high-severity support cases. - Coordinate cross-functional responses with Support, Product, Engineering, and Customer Success teams. - Keep customers informed with timely communication, clear resolution plans, and proactive risk management. TURN CUSTOMER INSIGHTS INTO CONTINUOUS IMPROVEMENT - Analyze support activity, recurring issues, usage patterns, and operational risks to drive preventative action plans. - Triage technical product issues, bugs, and feature requests, ensuring feedback is accurately captured internally, and tracking through to completion with product & engineering. - Share structured customer insights with Product and Engineering to improve platform outcomes at scale. - Identify and address technical product gaps surfaced by enterprise customers, from triaging bugs and feature requests to contributing lightweight fixes, workflow improvements, or pull requests where appropriate, partnering with Product and Engineering to get high-impact improvements adopted. REQUIREMENTS MUST-HAVES - 🧭 Technical account leadership: You have strong experience in Technical Account Management, Solutions Architecture, Customer Engineering, Site Reliability Engineering, or a similar customer-facing technical role. - ☁️ Infrastructure and platform expertise: You deeply understand cloud infrastructure, distributed systems, APIs, integrations, and platform operations. - 🔎 Production troubleshooting: You have diagnosed performance, reliability, and scalability challenges in production environments. - 💬 Clear technical communication: You can translate complex technical topics into actionable recommendations for both technical and business stakeholders. - 🤝 Stakeholder management: You’re confident building trust with senior technical stakeholders and aligning internal teams around customer outcomes. - 🔁 Cross-functional collaboration: You have worked closely with Support, Product, Engineering, and Customer Success teams to solve customer challenges. - 🛠️ Strong DevOps and infrastructure experience, including hands-on exposure to Docker, Kubernetes, self-hosted deployments, cloud environments, and the operational considerations needed to run scalable, reliable production systems. NICE-TO-HAVES - 🔧 At least 6 months experience with n8n or similar workflow automation / iPaaS platforms such as Zapier, Make, Node-RED or similar. - 🤖 Familiarity with AI / LLM integrations, agentic workflows, or automation use cases involving AI-enabled business processes. - 🏢 Experience supporting both self-hosted and SaaS enterprise customers, especially in complex or highly regulated environments. - 🧑‍💻 Background working with open-source, developer-first, or technical platform products. - 📈 Previous exposure to scaling customer success or TAM motions in a high-growth SaaS or infrastructure company. - 🤝 Proactive and consultative in approach, with the ability to understand the business impact of technical issues, anticipate upcoming challenges, and stay organised across multiple customer priorities. Why join us? At n8n, you’ll play a key role in shaping how our most strategic customers scale their automation infrastructure with confidence. You’ll be the technical owner for long-term top tier partnerships, working closely with customers and internal teams to improve platform health, reduce operational risk, and turn real-world customer insights into better product outcomes. You’ll join one of Europe’s fastest-growing startups at an exciting stage of growth, with the autonomy to build trusted relationships, influence how we deliver top tier support, and help define what exceptional technical success looks like for enterprise customers. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Dublin Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We're seeking a Manager, Enterprise Application Engineering to build and lead the engineering team behind Harvey's internal business systems. You'll manage a group of Enterprise Application Engineers and AI Enablement Engineers who build the applications, integrations, and agents that Harvey's business teams run on — and you'll stay hands-on in the code and architecture yourself. This is Harvey's first Business Technology leadership role in Dublin, so you'll also anchor the EMEA engineering bench for BizTech as the company scales internationally. You'll inherit a small nucleus and hire out from there, which means your first year is as much about recruiting, defining the team's charter, and setting the engineering bar as it is about shipping. The ideal candidate is a working manager: someone who has built internal applications and integrations at a fast-moving company, has led a small engineering team, and is genuinely excited about applying AI agents to internal business problems rather than just talking about it. Harvey builds AI for legal professionals - the internal bar has to match the external one. At Harvey, we value Decisiveness, Simplicity, and the mindset that Job's Not Finished. We move fast, prioritize clarity, and are always striving for excellence. If this resonates with you, we'd love to hear from you. WHAT YOU'LL DO - Build and lead the team. Hire, onboard, and develop a Dublin-based team of Enterprise Application Engineers and AI Enablement Engineers. Own the interview loop, ramp plans, and performance for the function. - Stay hands-on. Spend a meaningful share of your time in the work - designing systems, reviewing code, writing integrations, unblocking your engineers on production issues. You set the technical bar by demonstrating it. - Own the internal application layer. Take responsibility for the custom applications, services, and automations that sit on top of and between Harvey's core platforms (Salesforce, Workday, NetSuite, Okta, Marketo, Zendesk, Google Workspace, Slack, Zip, Linear, Notion), including their reliability, security posture, and lifecycle. - Drive AI enablement into the business. Lead the team that puts agents, MCP servers, and internal AI tooling into the hands of Harvey’s teams - building the connective plumbing to internal systems, the evaluation and guardrail practices that make it safe, and the enablement that makes it stick. - Partner with business and systems owners. Work directly with teams across Finance, People, GTM, Marketing, Customer Experience, Legal, and Workplace leaders to turn ambiguous business problems into scoped, sequenced engineering work - and to say no clearly when something shouldn't be built. - Establish engineering standards. Define how this team writes, tests, deploys, documents, and monitors what it builds. Introduce the practices that scale a growing team without adding process for its own sake. - Anchor BizTech in EMEA. Provide senior BizTech presence in Dublin for a growing international office and region, and hold enough overlap with US stakeholders to stay tightly coupled to the wider org. - Make build-vs-buy calls. Assess when a business need is better solved by configuration, a vendor, an integration, or custom code - and make that call with cost, security, and long-term maintenance in view. WHAT YOU HAVE - Minimum 2 years of engineering management experience, and 7+ years of hands-on enterprise application, integration, or internal platform engineering. - Hands-on engineering depth in a modern language (Python, TypeScript, Go, or similar) and real experience designing and operating API-based integrations between business systems. - Working knowledge of the enterprise SaaS landscape - CRM, HRIS, ERP, IdP, Marketing automation, and support / CX platforms (Salesforce, Workday, NetSuite, Okta, Marketo/Braze, Zendesk, or comparable) - and how business processes like Lead-to-Cash, Hire-to-Retire, and the post-sale support lifecycle actually flow across them. - Demonstrated experience applying LLMs or AI agents to real production problems, with a clear point of view on evaluation, guardrails, and where the technology does and doesn't hold up. - Track record of hiring and developing engineers, and of raising the technical bar on a team you inherited or built. - Strong communication and stakeholder management skills, especially with non-technical teams. - Ability to thrive in a fast-paced, high-growth, and global environment. Bonus Points: - Experience standing up a Business Technology, internal tools, or enterprise engineering function in a new office or region. - Background at a high-growth B2B SaaS company scaling through 2,000+ employees. - Hands-on work with MCP, agent orchestration frameworks, or LLM gateway and evaluation tooling. - Fluency with agentic coding tools (Claude Code, Cursor, Codex) as a daily working practice. - Experience with enterprise iPaaS platforms (e.g., Workato) and event-driven integration patterns. - Exposure to legal, professional services, or another regulated industry. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-SH1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Singapore Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO - Lead & develop a high-performing sales team - Hire, onboard, and develop Enterprise/Strategic AEs covering Southeast Asia. Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team. - Own regional performance - Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights. - Be deeply involved in deals - Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy. WHAT YOU'LL BRING - 10- 15+ years of experience in an Enterprise customer-facing sales role, identifying and closing large accounts. - People Leadership Experience: 5+ years managing, mentoring, and developing a high performing enterprise sales team. - Enterprise Experience: Experience managing a $1M+ quota, and running end-to-end complex deals. - Strong Communication Skills: Exceptional verbal and written communication abilities. - Analytical Mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions. EVEN BETTER... - Industry Knowledge: Familiarity with the AI landscape, key players, and emerging trends. - Experience Building GTM Strategies: Building sales teams and sales motions from scratch, or from early stage growth. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Georgia; European Union Workplace: Remote 🌍 Remote | UTC+8 | Core collaboration hours: 13:00–19:00 Manila Time Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region. 7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors. Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries. If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here. About the role: You'll build individual Android features end-to-end in Kotlin, working closely with product, design, and backend teams to ship reliable, user-facing functionality. What you'll do: - Work within a Kotlin/Jetpack Compose codebase, shipping through GitLab with automated release trains every 3 weeks - Collaborate daily with designers, product managers, backend engineers, and QA to define and deliver features - Operate inside a modern app architecture (MVI + Clean) with dependency injection and reactive data flows What you'll own: - Develop and implement individual features from scratch with high-quality, maintainable code - Integrate RESTful APIs into the Android app using OkHttp - Conduct code reviews, give feedback, and refactor code to uphold quality standards - Troubleshoot and resolve issues surfaced by users or through testing - Partner with QA to ensure proper test coverage and release quality What makes you a strong fit: - 4+ years of Android development experience with Kotlin - Strong knowledge of Android SDK and Jetpack Compose - Experience with modern app architecture (MVI + Clean principles) and dependency injection (Dagger) - Solid experience integrating RESTful APIs (OkHttp) and working with coroutines and Kotlin Flow - Practical experience writing Unit/Integration tests (Mockito, JUnit) - Comfortable with Git-based workflows and structured release cycles (GitLab, release trains) What we offer: Ownership and flexibility - Fully remote work with core collaboration hours from 13:00 to 19:00 Manila time (UTC+8) - Company-provided tools and equipment Health and time off - Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits - Access to an internal mental health support specialist - 22 vacation days, Philippine public holidays, and 15 sick days Growth and team experience - Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications - Company-sponsored trips to Manila to meet and work with your team in person - High-performing teams can earn a dedicated beach house week in Southeast Asia We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.

About Upstart: At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City. The Team: Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles. Role and Responsibilities: - Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments. - Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution. - Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality. - Perform sensitivity analysis, backtesting, and outcomes analysis. - Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios. - Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile. - Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits. - Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes. - Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators. - Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting. Minimum Qualifications: - Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience. - 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline. - Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment. - Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios. - Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee. Preferred Qualifications: - Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators. - Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC). - Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank. - Advanced spreadsheet and financial modeling skills. - Proficiency with SQL or similar data tools. - Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar. - Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing. - CFA, FRM, or other relevant professional credentials are a plus. Position Location: - Remote within the United States. - Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter. Compensation and Benefits: - Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education. - Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k. - Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices. Equal Opportunity: - Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.

Location: United States Workplace: remote Role Overview: The Content Curation Specialist is responsible for reviewing, validating, and curating written and audio content in line with established SOPs, checklists, and client guidelines. This role ensures accuracy, consistency, and timely processing across assigned queues while adhering to information security standards. Project Details Job Title: Hindi Content Specialist Working Hours:  PST  Duration: 12 Months. Salary/Compensation: $23/HR Location: USA (Remote) Key Responsibilities: Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines. Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines. Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards. Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence. Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements. Follow information security, confidentiality, and secure work environment requirements (where applicable). Maintain high attention to detail while completing repetitive or high-volume tasks. Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency. Required skills  & Qualifications: Native level or fully bilingual fluency (spoken and written) in the Hindi language with strong cultural awareness of the Indian market(s). Exceptional attention to detail and ability to follow step-by-step procedures and quality standards. Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path). Strong time management and ability to consistently meet productivity and quality expectations. Comfortable working with multiple tools and web platforms; ability to learn new systems quickly. Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers. Comfortable working in a role that may involve exposure to content some may find sensitive or offensive.   #L1-CC1