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Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for two Senior Full-Stack AI Engineers to help us develop Newton, Aghanim’s AI product for partners. Newton is already a working product with an established architecture. Your role is to ship features across the backend and frontend, build new agent capabilities, and own the engineering quality of what you deliver. You’ll work closely with product and design to understand what partners need, translate specifications into reliable software, and challenge requirements when something does not add up. Product direction, design, and infrastructure have dedicated owners, so your focus is engineering execution. KEY RESPONSIBILITIES - Deliver features from specifications and designs to production, covering database schemas, APIs, agent capabilities, React interfaces, tests, and deployment. - Build agent tools and skills, integrate with Aghanim’s Dashboard API, and access analytical data through the data gateway. - Version and test prompts, tools, and skills; evaluate answer quality and manage runtime costs and failure handling. - Design modules and API contracts within the existing architecture, proposing improvements when implementation reveals gaps. Tech stack: TypeScript, React, Cloudflare Workers, Durable Objects, AI Gateway, Cloudflare OS agent core, Postgres (Supabase), Cube.js, BigQuery, Vitest. Newton currently runs on Claude, with configurable model selection. REQUIRED QUALIFICATIONS - Strong production experience across both backend and frontend with TypeScript, React, SQL, Postgres, and API design. - A track record of shipping features quickly while maintaining code quality and reliability. - Hands-on experience with production LLM applications, including agents, tool calling, structured outputs, and quality evaluation. - Ability to understand product needs, challenge unclear requirements, and work independently within an established architecture. - Daily use of AI coding agents, with a clear approach to reviewing, testing, and validating their output. Important: Commercial experience is required; personal projects alone are not sufficient. PREFERRED QUALIFICATIONS - Experience with Cloudflare Workers, Durable Objects, or AI Gateway. - Familiarity with Supabase, Cube.js, or BigQuery. - Experience building products for games, monetization, or B2B dashboards. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for an experienced Senior Go Developer to design and build reliable backend services for billing and payment processing systems. This role requires strong hands-on experience in Go and proven ability integrating with payment providers and financial infrastructure. You will work on systems responsible for payment processing, billing logic, provider integrations and transaction workflows, ensuring reliability, scalability and correctness of financial operations. KEY RESPONSIBILITIES - Design, build, and maintain backend services for billing, payments, and transaction processing - Integrate with external payment providers and financial APIs - Develop reliable transaction workflows, including retries, reconciliation, idempotency, and failure handling - Write maintainable, well-tested production code - Monitor, troubleshoot, and improve payment and transaction flows REQUIRED QUALIFICATIONS - 5+ years of backend development experience in Go, including concurrency and production service development - Hands-on experience with payment or billing systems, including provider integrations, subscription billing, or reconciliation workflows - Experience with REST APIs, asynchronous processing, and event-driven systems - Experience with PostgreSQL or similar relational databases - Strong understanding of transactional systems, consistency, idempotency, and failure handling - Ability to own and debug production code in live payment environments Important: Hands-on experience with payment or billing systems is required. PREFERRED QUALIFICATIONS - Experience with multiple payment providers - Experience with subscription billing systems - Experience working with high-load backend systems - Knowledge of distributed systems architecture - Experience with message queues (Kafka, RabbitMQ, etc.) - Experience with observability tools (metrics, tracing, logging) WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for an experienced Tech Lead/Senior Go Developer to design and build reliable backend services for billing and payment processing systems. This role requires strong expertise in Go backend architecture and hands-on experience integrating with payment providers and financial infrastructure. You will work on systems responsible for payment processing, billing logic, provider integrations and transaction workflows, ensuring reliability, scalability and correctness of financial operations. KEY RESPONSIBILITIES - Design, build, and maintain backend services for billing, payments, and transaction processing - Integrate with external payment providers and financial APIs - Develop reliable transaction workflows, including retries, reconciliation, and failure handling - Ensure the scalability, reliability, and correctness of financial operations - Write maintainable, well-tested production code - Monitor, troubleshoot, and improve payment and transaction flows - Contribute to backend architecture and technical decision-making REQUIRED QUALIFICATIONS - 5+ years of backend development experience in Go, including concurrency and service architecture - Experience designing and operating high-availability production systems - Strong experience with billing, payments, or other transaction-heavy systems - Hands-on experience integrating payment providers or payment gateways - Experience with REST APIs, asynchronous processing, and event-driven architectures - Experience with PostgreSQL or similar relational databases - Strong understanding of transactional systems, consistency, and failure handling Important: Hands-on experience with payment or billing systems is required. PREFERRED QUALIFICATIONS - Experience with multiple payment providers and subscription billing systems - Experience operating high-load distributed systems - Experience with Kafka, RabbitMQ, or similar messaging platforms - Experience with observability tooling, including metrics, tracing, and logging WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Middle/High-Middle DevOps / SRE Engineer to help run and improve our production platform in GCP + GKE, fronted by Cloudflare, with observability in Datadog and CI/CD in GitHub Actions. You’ll work closely with Senior/Principal engineers, implementing reliability improvements, expanding monitoring coverage, and reducing operational toil - especially important in a highload system with sudden traffic spikes. KEY RESPONSIBILITIES Platform Operations - Operate and improve production systems on GCP, GKE, and related managed services - Contribute to platform reliability, scalability, and operational improvements alongside Senior and Principal engineers Infrastructure & Delivery - Implement infrastructure changes using Terraform and maintain Kubernetes configurations, Helm charts, and deployment tooling - Improve CI/CD automation and deployment reliability Observability & Incident Management - Build and maintain monitoring, alerting, and observability in Datadog - Participate in incident response, troubleshooting, and postmortem activities Security & Cost Optimization - Support security tooling, vulnerability remediation, and secure platform practices - Identify and implement cost optimization opportunities without compromising reliability REQUIRED QUALIFICATIONS - Hands-on production experience with Kubernetes (ideally GKE) and basic cluster operations. - Working experience with Terraform and Helm in PR-based workflows. - Familiarity with GCP services used in SaaS operations (e.g., Cloud SQL, BigQuery, BigTable, Pub/Sub, Cloud Run, Memorystore). - Monitoring/alerting and troubleshooting skills (preferably Datadog). - Strong scripting/automation mindset to reduce manual work and prevent repetitive incidents. - Reliability awareness: understanding how changes affect availability/latency and how to operate under SLA constraints. PREFERRED QUALIFICATIONS - Cloudflare basics (WAF/DNS, edge concepts; Workers/CDN is a plus). - Experience writing/maintaining runbooks and participating in postmortems. - Exposure to SOC 2 / PCI-DSS requirements or willingness to learn. - Experience in high-load consumer products or game dev. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We’re looking for a Senior/Principal DevOps to own our cloud-only platform and keep it reliable under high-load and bursty traffic. Our services run entirely on GCP, fronted by Cloudflare, with deep observability in Datadog and CI/CD in GitHub Actions. This is a hands-on role with real ownership: ensuring we meet our SLA/SLOs, scaling fast (10–50×), and keeping infrastructure efficient and cost-conscious as the company grows and microservices multiply. KEY RESPONSIBILITIES Platform Reliability and Scalability - Own and evolve production infrastructure on GCP and Cloudflare - Ensure platform availability, performance, and reliability in line with SLA/SLO targets - Design and operate systems capable of handling rapid traffic spikes and high-load scenarios - Drive capacity planning, autoscaling, bottleneck removal, and resilience improvements Kubernetes and Infrastructure - Build and maintain Infrastructure as Code using Terraform (and Terragrunt where applicable) - Own Kubernetes operations on GKE, including upgrades, scaling, and operational hardening - Maintain platform tooling, deployment infrastructure, and operational standards Observability and Incident Management - Build and improve observability using Datadog, including monitoring, logging, and APM - Lead incident response, root cause analysis, and long-term reliability improvements - Reduce operational noise and improve detection of critical system issues Security and Delivery - Operate core security tooling and coordinate remediation efforts across teams - Improve deployment reliability and developer experience through CI/CD automation and platform guardrails Cost Optimization - Own infrastructure cost visibility, optimization, and FinOps initiatives REQUIRED QUALIFICATIONS - 5+ years of experience in DevOps, SRE, or Platform Engineering roles - Proven experience operating production SaaS infrastructure with defined reliability targets and SLA/SLO ownership - Strong expertise in GCP, Kubernetes (GKE), and Infrastructure as Code using Terraform - Experience with Cloudflare, observability platforms (Datadog or similar), and modern CI/CD practices - Strong automation and scripting skills with a reliability-first mindset - Experience designing and operating scalable, high-availability distributed systems - Familiarity with SOC 2 / PCI-DSS audits and security architecture requirements. PREFERRED QUALIFICATIONS - Experience in game dev or similarly bursty high-load consumer products. - Mature SRE practices: error budgets, on-call maturity, runbooks, proactive incident prevention. WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for an automation-first Senior QA Engineer to ensure the reliability and quality of our fintech products across web, native mobile applications, and SDKs. You will own test strategy and automation end-to-end — from designing coverage to building and maintaining automated test suites. The role spans mobile-first payment experiences, native iOS/Android applications, and SDK integrations, where reliability, security, and product quality are critical. KEY RESPONSIBILITIES - Develop, maintain, and expand automated test suites for web products using TypeScript and Playwright - Define and drive testing strategy for native mobile applications and SDKs - Design test coverage, testing methodologies, and risk-based quality approaches - Improve QA infrastructure, reduce test flakiness, and optimize execution speed - Contribute to manual testing and test case design where automation is not the most effective approach REQUIRED QUALIFICATIONS - 5+ years of experience in QA Automation - Strong hands-on experience with TypeScript and Playwright - Experience testing fintech, payment, or other high-reliability systems - Experience testing native iOS and Android applications - Experience testing SDKs, including integrations, compatibility, and developer-facing workflows - Ability to design and evolve test coverage strategies - Experience using AI tools to accelerate test development, maintenance, and analysis, with mandatory validation of outputs - High level of ownership and ability to drive quality initiatives independently PREFERRED QUALIFICATIONS - Experience with mobile testing automation (iOS/Android) - Experience with payment providers, 3DS, anti-fraud, compliance/PCI context WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Lisbon; Belgrade Workplace: OnSite Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior QA Engineer with a strong focus on automation to ensure the reliability and quality of our game hub platform. You will own test strategy and automation for a mobile-first product that combines e-commerce, gamification, and gaming mechanics. The role involves testing complex user journeys, experimentation features, and payment flows where reliability and quality are critical. KEY RESPONSIBILITIES - Develop, maintain, and expand automated test suites using TypeScript and Playwright - Design and evolve test coverage strategies, including testing levels, methodologies, and tooling - Improve QA infrastructure, reduce test flakiness, and optimize execution speed - Contribute to manual testing and test case design where automation is not the most effective approach REQUIRED QUALIFICATIONS - 5+ years of experience in web QA automation - Strong hands-on experience with TypeScript and Playwright - Experience testing mobile-first web products and complex user journeys - Ability to design and evolve test coverage strategies - Strong understanding of test automation best practices, reliability, and maintainability - Experience using AI tools to accelerate test development, maintenance, and analysis, with mandatory validation of outputs - High level of ownership and ability to drive quality initiatives independently PREFERRED QUALIFICATIONS - Experience with gamification, gaming products, LiveOps, or game loops - Experience with A/B testing, event analytics, and product experimentation - Experience with feature flags, remote configuration, or similar product delivery mechanisms WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Remote Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Payments Analyst to drive analytical decision-making across our payments product. This role focuses on understanding user behavior within the payment funnel, identifying conversion bottlenecks, and translating data into product improvements. You will work with high-scale transactional data, analyzing how users move from checkout to successful payment and where friction occurs. The role requires a strong experimental mindset and the ability to connect data insights to product decisions. KEY RESPONSIBILITIES Funnel Analysis and Optimization - Analyze user behavior across the payment funnel and identify conversion bottlenecks - Quantify the impact of drop-offs and uncover opportunities to improve conversion and user experience - Translate analytical findings into actionable product recommendations Experimentation and Product Insights - Design and evaluate A/B tests in partnership with Product teams - Define hypotheses, success metrics, and measurement frameworks - Monitor product performance through dashboards, reporting, and ongoing analysis Cross-functional Collaboration - Partner with Product and Engineering teams to support data-driven decision-making - Help prioritize product initiatives based on business impact and analytical evidence REQUIRED QUALIFICATIONS - 5+ years of experience in Product Analytics, Growth Analytics, Data Analytics, or similar roles - Strong SQL skills and experience analyzing product, behavioral, or transactional data - Experience with A/B testing, experimentation, and statistical analysis - Strong understanding of conversion funnels, user behavior, and product metrics - Ability to translate data into actionable product recommendations - Experience using AI tools for analysis, research, and workflow automation PREFERRED QUALIFICATIONS - Experience working with payments and transactional data - Strong understanding of checkout flows and conversion optimization - Experience in gaming, fintech or e-commerce WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Remote Workplace: Remote Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Senior Fraud Risk Analyst to support fraud detection and risk monitoring across high-scale payment systems. This role focuses on identifying fraud patterns, investigating anomalies, and improving the reliability of payment operations. You will work with large volumes of transactional and behavioral data, analyzing fraud signals and supporting the development of detection mechanisms. The role requires a structured, data-driven approach and the ability to respond quickly to emerging risks. KEY RESPONSIBILITIES Fraud Detection and Investigation - Analyze transaction data to identify fraud patterns, anomalies, and emerging risks - Monitor key fraud and payment metrics, including fraud rate, chargeback rate, and approval rate - Investigate fraud incidents ranging from individual cases to large-scale coordinated attacks Risk Monitoring and Prevention - Build dashboards and reports to support real-time fraud monitoring and decision-making - Evaluate fraud controls and contribute to the development and optimization of detection models - Drive automation of fraud detection, monitoring, and investigation workflows Cross-functional Collaboration - Partner with Engineering, Payments, and Operations teams to investigate fraud-related issues and improve risk management processes - Provide actionable insights and recommendations to support incident response and fraud prevention initiatives REQUIRED QUALIFICATIONS - 5+ years of experience in fraud, risk, payments, or data analytics - Strong SQL skills and experience working with large transactional datasets - Ability to identify patterns, investigate anomalies, and derive actionable insights - Experience using AI tools for analysis and automation PREFERRED QUALIFICATIONS - Python - Fintech or gaming experience WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: New York Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Customer Experience runs on data — but right now, that data lives in too many places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey's first Support Operations Data Analyst, you'll own the analytics function for the Customer Experience org. You'll build and maintain the dashboards, reports, and feedback loops that tell us whether we're hitting our north stars — cSAT, TTR, QA scores, escalation rates — and surface the signal underneath the numbers so we can act on it. You'll sit within the Support Operations team, reporting to the Support Operations Manager, and work closely with Customer Experience leadership and Harvey's central data team to ensure the org is equipped with the right instrumentation as we scale. This is a solo role. You won't have a team beneath you. You will need to be fluent enough in support analytics to hold the function independently, confident enough to push back on how metrics are framed, and fast enough to operate at Harvey's pace.   WHAT YOU'LL DO - Own recurring reporting for Customer Experience — weekly, monthly, and QBR-ready — tailored to ops, leadership, and cross-functional audiences - Translate support data into clear narratives: what's happening, why, and what to do about it - Track and maintain north star metrics: cSAT, TTR by tier, QA scores, bug escalation rate to EPD, and First Response Time - Build and maintain self-serve dashboards that give the ops team and leadership real-time visibility into support performance - Partner with Support Systems to ensure Zendesk is instrumented to capture the data we need - Work with Harvey's central data team to connect support data to broader product and customer data sources - Identify and close data collection gaps — if we can't measure it, help define how we should - Design feedback loops that connect support signals to Product, Engineering, and Customer Success - Quantify the operational cost of product bugs, feature gaps, and onboarding failures - Contribute to QA analytics as the QA program matures - Track ticket deflection, AI/chatbot performance, and self-service effectiveness - Measure the impact of AI-driven support — containment rate, escalation rate from AI interactions, resolution quality — and surface findings that drive how we tune and invest in those tools - Support ad hoc analytical requests from the Support Operations Manager, Customer Experience leadership, and senior stakeholders   WHAT YOU HAVE Required - 3–5 years of experience in analytics, with at least 2 years directly in support operations, customer success operations, or a closely adjacent function - Fluency in support platform data — you know how Zendesk (or equivalent) is structured, what data it produces, and what it doesn't - SQL proficiency — you can write complex queries against large datasets without hand-holding (CTEs, window functions, joins across schemas) - Dashboard experience — you've built and maintained operational dashboards in Looker, Tableau, Sigma, Omni, or equivalent - Reporting for multiple audiences — you know the difference between what a frontline manager needs and what a CFO needs, and you build accordingly - Strong data storytelling — you don't just present numbers, you write the narrative - Comfort operating solo — you don't need a team around you to deliver, and you don't need a ticket to tell you what to look at Strong Plus - Experience with Python for data manipulation or automation - Familiarity with dbt or similar data transformation tooling - Experience building or contributing to QA analytics programs - Background supporting enterprise SaaS or AI-native products - Experience working with Zendesk APIs or extracting data beyond standard reporting Key Attributes - AI-native: you use AI tooling actively in your analytical workflows — not as a novelty, but as a force multiplier - Pace: you move in hours and days, not weeks. You surface findings before anyone has to ask - Judgment: you know which metrics matter and which are vanity. You push back when framing is wrong - Clarity: your outputs are direct, jargon-free, and actionable. You write for the reader, not yourself - Ownership: you treat Customer Experience analytics as your problem to solve, not a ticket queue to process   COMPENSATION $112,000 - $168,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, CA | New York City, NY | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role We're seeking a Platform Hardware Security Engineer to design and implement security architectures for bare-metal infrastructure. You'll work with teams across Anthropic to build firmware, bootloaders, operating systems, and attestation systems to ensure the integrity of our infrastructure from the ground up. This role requires expertise in low-level systems security and the ability to architect solutions that balance security requirements with the performance demands of training AI models across our massive fleet. Key responsibilities Design and implement secure boot chains from firmware through OS initialization for diverse hardware platforms (CPUs, BMCs, switches, peripherals, and embedded microcontrollers) Architect attestation systems that provide cryptographic proof of system state from hardware root of trust through application layer Develop measured boot implementations and runtime integrity monitoring Create reference architectures and security requirements for bare-metal deployments Integrate security controls with infrastructure teams without impacting training performance Prototype and validate security mechanisms before production deployment Conduct firmware vulnerability assessments and penetration testing Build firmware analysis pipelines for continuous security monitoring Document security architectures and maintain threat models Collaborate with software and hardware vendors to ensure security capabilities meet our requirements Minimum qualifications Hands-on experience with secure boot, measured boot, and attestation technologies (TPM, Intel TXT, AMD SEV, ARM TrustZone) Strong understanding of cryptographic protocols and hardware security modules Experience with UEFI/BIOS or embedded firmware security, bootloader hardening, and chain of trust implementation Proficiency in low-level programming (C, Rust, Assembly) and systems programming Knowledge of firmware vulnerability assessment and threat modeling Track record of designing security architectures for complex, distributed systems Experience with supply chain security Ability to work effectively across hardware and software boundaries Knowledge of NIST firmware security guidelines and hardware security frameworks Preferred qualifications 8+ years of experience in systems security, with at least 5 years focused on firmware and hardware security (firmware, bootloaders, and OS-level security) Experience with confidential computing technologies and hardware-based TEEs Knowledge of SLSA framework and software supply chain security standards Experience securing large-scale HPC or cloud infrastructure Contributions to open-source security projects (coreboot, CHIPSEC, etc.) Background in formal verification or security proof techniques Experience with silicon root of trust implementations Experience working with building foundational technical designs, operational leadership, and vendor collaboration Previous work with AI/ML infrastructure security The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Design is core to how we build products at Ramp. We're hiring a recruiter to help shape the team that will be responsible for it. You'll partner with design leadership to hire across Product Design, Design Engineering, and Brand Design. You'll lead searches from inception to close, helping teams identify, assess, and hire exceptional designers. The best designers are rarely on the market. A big part of the job is fostering relationships before someone starts their job search: through events, referrals, and ongoing engagement with the design community. You'll help Ramp stay connected to talent and cultivate the networks that drive future hiring.   WHAT YOU’LL DO - Own full-cycle recruiting across Product Design, Design Engineering, and Brand Design - Partner with design leadership to define hiring needs, align on candidate profiles, and calibrate talent across a range of design disciplines - Identify and engage talent through X, portfolio sites, and other industry channels - Build relationships with designers through referrals, events, and ongoing engagement with the design community - Partner with our Design Program Manager and design team to strengthen Ramp's presence in the industry - Improve how we hire by refining processes, leveraging new tools, and raising the quality of design recruiting at Ramp   WHAT WE’RE LOOKING FOR - 5+ years of recruiting or sourcing experience, including experience hiring for Design roles - Strong understanding of what differentiates great design talent - Exceptional relationship-building skills and a track record of earning trust with candidates, hiring managers, and senior leaders - Strong judgment, attention to detail, and operational rigor - An experimental mindset and a willingness to try new approaches to find, engage, and hire great talent - Experience using AI throughout the recruiting workflow to improve sourcing, candidate engagement, and execution BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York City Workplace: Hybrid About Pinecone Pinecone is the trusted AI knowledge company. Its trusted AI knowledge platform—including its Database, Nexus, and Marketplace products—power accurate, fast, and cost-effective AI applications for more than 10,000 customers and 1M developers worldwide. Pinecone's mission is to make AI knowledgeable. For more information, visit pinecone.io http://pinecone.io. About the Team and Role: Join a team that builds robust, real-time distributed systems for a cutting-edge database. We care about performance, reliability, scalability, and most of all learning and having fun together. Whether you’re a seasoned coder or just getting started, if you’re passionate about technology and eager to learn, you’ll fit right in. Who we are: - We show up to work, ready to collaborate and build technologies that make a difference, with people who genuinely care. - We chase improvements such as tail latencies, bytes throughput, cache hit rate, and operational cost efficiency. - We believe learning is ongoing and that even the most complex problems can have simple solutions. What You’ll Do: - Collaborate with teammates to design and build database features that power AI applications. - Learn how to tune performance and support reliability in distributed systems (don’t worry, we’ll guide you). - Help Pinecone run smoothly on popular cloud providers. - Take ownership of your work and grow your skills every day. - Have fun. Who You Are: - 5+ years of work experience - programming in Rust, Go, C++, or a comparable language. - You’re genuinely curious about distributed systems and eager to dive deep into technical challenges. - You approach problems with creativity and persistence, and you’re comfortable asking thoughtful questions or seeking feedback. - You’re excited to learn, value constructive feedback, and appreciate mentorship. Bonus Points: - You have hands-on experience with cloud platforms (AWS, GCP, Azure) or have demonstrated an ability to pick up new tools quickly. - You’re comfortable thinking in async or multi-threaded environments, or can show you’re ready to learn. - You’ve explored performance tools or have a track record of optimizing code for speed, reliability, or efficiency. Perks & Benefits: - Comprehensive health coverage (medical, dental, vision, and mental health resources) - 401(k) plan - Equity award - Flexible time off - Paid parental leave - Annual company retreat - WFH equipment stipend All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

Location: New York City Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Strategy & Operations Principal, you will lead a diverse array of projects directly impacting Via’s Operations. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more. You will work across Via’s business portfolio to drive continuous improvement and innovation in transit services around the world. **This role is based in NYC with a 3x per week office requirement.** What You’ll Do: Drive targets: Own the achievement of monthly, quarterly and annual operations and financial targets by developing and implementing innovative strategies Lead the frontline : Directly manage, mentor, and motivate a team of hourly specialists tasked with executing core daily workflows Strategic impact: Engage in strategic decision-making, rigorous project planning, and employ an entrepreneurial mindset to continually evolve Via’s operations Operational excellence: Manage essential aspects of daily operations to ensure successful service launches and smooth ongoing operations Analyze and optimize: Conduct frequent analysis of operational data to track team performance, measure the impact of workflow changes, and support data-driven decision making Cross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders Who You Are: Experienced operations manager, with at least 6 - 10 years of experience and hold a Bachelor's degree You are an independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility Have a Bachelor’s Degree with a record of exceptional academic achievement Effective communicator: You excel in conducting complex analyses and can distill key insights for various audiences, with a knack for finding the right tone Project ownership: Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner Collaborative team player: Skilled at generating buy-in and working effectively within a multi-team, multi-geography organization. You are an experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams You are a detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously You are effective at managing multiple tasks simultaneously; you can delegate, prioritize, and take responsibility You are a problem solver; you don’t accept the status quo and are always looking for creative solutions Compensation and Benefits: Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Salary Range: $130,000 - $165,000 / year We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Ready to join the ride? Via is an equal opportunity employer.

Location: San Francisco; Palo Alto; London; Seattle; New York City Workplace: Hybrid ABOUT THE ROLE The Enterprise Knowledge Platform team builds the data and action layer that connects Perplexity's agents to the systems where enterprise work happens. Useful agents need more than access to APIs: they need to discover the right tools, understand an organization's data and terminology, and act reliably within its permissions. This team brings native connectors, MCP servers, and CLI-backed tools into a consistent platform, and builds the marketplace through which customers adopt integrations and partners extend the ecosystem. This is a product and platform engineering role with end-to-end ownership, from designing connector infrastructure and semantic models to shipping the experiences customers use to discover, connect, and activate integrations. You'll build the runtime that executes tool calls, the knowledge layer that makes enterprise context reusable across connectors, and the developer and marketplace foundations that help the ecosystem grow. Working with AI Research and Enterprise teams, you'll turn fragmented systems into reliable, permission-aware capabilities that agents can use to complete real work. The impact is direct: every improvement helps customers put their existing software and knowledge to work through Perplexity. KEY RESPONSIBILITIES - Own the connector runtime that registers, hosts, and executes native connectors, hosted MCP servers, and CLI-backed tools through a consistent agent-facing interface. - Build the semantic and knowledge layer, including tool and entity schemas, capability metadata, relationships, organization-specific terminology, and reusable corrections, while preserving provenance and source-system permissions. - Design discovery, search, and recommendation systems that help agents find relevant tools and context and help users and organizations choose integrations that fit their work. - Build the marketplace and activation experience end to end, from browsing and recommendations to installation, configuration, admin enablement, and ongoing adoption. - Make connector execution reliable and observable, with structured results, retries, idempotency, pagination, rate-limit handling, and recovery from partial failures. Own reliability targets, production monitoring, and incident response. - Implement connector authentication, credential isolation, and permission enforcement, partnering with Trust & Governance, Security, and Backend Platform on shared policies and tenant boundaries. - Build the onboarding and publishing path for internal teams and external partners, including schemas, test fixtures, validation, review, and versioning. QUALIFICATIONS - 4+ years of software engineering experience, with a track record of owning complex backend systems from design through production operation. - Strong system design skills, including building reliable, scalable platforms that integrate heterogeneous APIs and services with clear security and isolation boundaries. - Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes. - Deep expertise in at least one of the following: - Connector runtimes, API platforms, or MCP servers, including authentication and authorization. - Schema design, semantic modeling, or knowledge systems that capture relationships and organizational context. - Search, ranking, recommendation, or tool discovery systems. - Marketplaces, developer platforms, or enterprise onboarding and activation experiences. - Ability to work across backend infrastructure and customer-facing product experiences, translating complex integration requirements into clear APIs, developer tools, and intuitive workflows. - Sound technical judgment in security-sensitive, distributed systems, balancing credential isolation, permission correctness, and failure behavior with performance, usability, and delivery speed. - A track record of leading ambiguous, cross-team initiatives from architecture through adoption, setting technical direction for shared platforms, and raising engineering quality through mentorship. If you're excited about this role, we encourage you to apply even if you don't meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.

Location: San Francisco; Palo Alto; London; Seattle; New York City Workplace: Hybrid ABOUT THE ROLE The Enterprise Knowledge Platform team builds the data and action layer that connects Perplexity's agents to the systems where enterprise work happens. Useful agents need more than access to APIs: they need to discover the right tools, understand an organization's data and terminology, and act reliably within its permissions. This team brings native connectors, MCP servers, and CLI-backed tools into a consistent platform, and builds the marketplace through which customers adopt integrations and partners extend the ecosystem. This is a product and platform engineering role with end-to-end ownership, from designing connector infrastructure and semantic models to shipping the experiences customers use to discover, connect, and activate integrations. You'll build the runtime that executes tool calls, the knowledge layer that makes enterprise context reusable across connectors, and the developer and marketplace foundations that help the ecosystem grow. Working with AI Research and Enterprise teams, you'll turn fragmented systems into reliable, permission-aware capabilities that agents can use to complete real work. The impact is direct: every improvement helps customers put their existing software and knowledge to work through Perplexity. KEY RESPONSIBILITIES - Own the connector runtime that registers, hosts, and executes native connectors, hosted MCP servers, and CLI-backed tools through a consistent agent-facing interface. - Build the semantic and knowledge layer, including tool and entity schemas, capability metadata, relationships, organization-specific terminology, and reusable corrections, while preserving provenance and source-system permissions. - Design discovery, search, and recommendation systems that help agents find relevant tools and context and help users and organizations choose integrations that fit their work. - Build the marketplace and activation experience end to end, from browsing and recommendations to installation, configuration, admin enablement, and ongoing adoption. - Make connector execution reliable and observable, with structured results, retries, idempotency, pagination, rate-limit handling, and recovery from partial failures. Own reliability targets, production monitoring, and incident response. - Implement connector authentication, credential isolation, and permission enforcement, partnering with Trust & Governance, Security, and Backend Platform on shared policies and tenant boundaries. - Build the onboarding and publishing path for internal teams and external partners, including schemas, test fixtures, validation, review, and versioning. QUALIFICATIONS - 4+ years of software engineering experience, with a track record of owning complex backend systems from design through production operation. - Strong system design skills, including building reliable, scalable platforms that integrate heterogeneous APIs and services with clear security and isolation boundaries. - Strong proficiency in a backend language such as Python, Go, or Rust, and hands-on experience with cloud infrastructure such as AWS and Kubernetes. - Deep expertise in at least one of the following: - Connector runtimes, API platforms, or MCP servers, including authentication and authorization. - Schema design, semantic modeling, or knowledge systems that capture relationships and organizational context. - Search, ranking, recommendation, or tool discovery systems. - Marketplaces, developer platforms, or enterprise onboarding and activation experiences. - Ability to work across backend infrastructure and customer-facing product experiences, translating complex integration requirements into clear APIs, developer tools, and intuitive workflows. - Sound technical judgment in security-sensitive, distributed systems, balancing credential isolation, permission correctness, and failure behavior with performance, usability, and delivery speed. - A track record of leading ambiguous, cross-team initiatives from architecture through adoption, setting technical direction for shared platforms, and raising engineering quality through mentorship. If you're excited about this role, we encourage you to apply even if you don't meet every qualification. We value demonstrated impact, deep ownership, and the initiative to turn ambiguity into results.

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Inference organization serves Claude to millions of users and enterprise customers with the speed, reliability, and efficiency that frontier AI demands. We build across GPUs, TPUs, and Trainium, and the complexity of our development environment grows with every platform we add. We're looking for a Staff engineer to be the technical lead for Inference Developer Productivity: the team that makes every engineer in the org dramatically more effective at building, testing, and shipping inference software. This is a senior IC role with broad technical ownership. You'll set technical direction for the team's toolchains, workflows, and feedback loops, and you'll be the one making the hard calls on architecture, prioritization, and tradeoffs across heterogeneous accelerator platforms. You'll pair with the team's Engineering Manager, who owns hiring and people development, while you own the technical roadmap and drive the work. You'll also partner closely with Anthropic's central Infrastructure org, where company-wide developer productivity lives, to make sure Inference's multi-accelerator reality is well served without duplicating effort. This role is for someone who has been the technical anchor on a platform or infrastructure team before, who thinks in systems and feedback loops, and who gets real satisfaction from the moment another engineer stops fighting their environment and starts shipping. Key responsibilities Set technical direction for Inference Developer Productivity, owning the architecture and roadmap for toolchains, dev environments, and CI/CD across GPU (CUDA), TPU, and Trainium platforms Be the technical owner of accelerator toolchain management: compilers, drivers, libraries, frameworks, kept current, compatible, and well-tested so Inference engineers focus on model serving instead of environment archaeology Design and build infrastructure for efficient accelerator usage during development, including devbox environments, pre- and post-land validation automation, and shared tooling that reduces the cost of working across heterogeneous hardware Define and instrument productivity metrics for the Inference org, building the dashboards and alerting that surface regressions early (smoke tests red for extended periods, build times creeping up, toolchain breakages) and drive them to resolution Proactively hunt down bottlenecks, toil, and friction across Inference engineering workflows, then design and build the systems that eliminate them Act as the technical counterpart to Anthropic's central Infrastructure org, aligning on shared developer productivity initiatives, contributing Inference-specific requirements, and making the call on build vs. adopt Mentor engineers on the team through design review, code review, and direct collaboration, raising the technical bar without owning headcount Minimum qualifications 8+ years of software engineering experience, with significant time as the technical lead or anchor on an infrastructure, platform, or developer productivity team Deep background in systems engineering, build/test infrastructure, or ML infrastructure, with the ability to go hands-on with toolchain issues, CI/CD pipelines, and developer workflow optimization Experience owning toolchains or development environments for compute-intensive workloads (ML training or inference, HPC, large-scale distributed systems) Real depth in at least one accelerator ecosystem (CUDA/GPU, TPU, or Trainium/AWS Neuron) and genuine appetite to learn the others A track record of defining and using engineering metrics to drive improvement: you've built dashboards, set SLOs on developer workflows, or led initiatives that measurably improved engineering velocity Experience driving technical alignment across organizational boundaries, advocating for your team's needs while contributing to shared infrastructure Strong written and verbal communication, and the ability to influence technical direction without formal authority Preferred qualifications Experience with ML compiler toolchains (XLA, Triton, NeuronX) or accelerator driver/firmware management at scale Background building or running shared development environments (devboxes, remote development, ephemeral environments) for hardware-dependent workflows Experience with CI/CD systems at scale, particularly for workloads involving accelerator hardware Familiarity with Kubernetes-based development and job scheduling environments Prior tech lead experience on a developer productivity or platform engineering team at a fast-growing AI/ML company The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders, prioritization, decision-making, tracking execution, and driving operational excellence. We're looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2) Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders We’d love to hear from you if you have: 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar) Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level details Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications While it’s not required, it’s an added plus if you also have: A track record of setting up and scaling TPM functions or program management practices within an engineering organization Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management) Infrastructure incident management and analysis experience Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google) Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path) At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $185,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.