Location: London, United Kingdom
Workplace: hybrid
About The Role:
We're on a mission to make simple, secure money transfers accessible to everyone, and getting verification right is core to that. We're looking for a Head of KYC Product to own the product strategy, roadmap, and delivery of our customer verification and onboarding flows across consumer, cards, and white-label, balancing regulatory compliance, financial crime controls, and a fast, low-friction customer experience.
You'll lead the KYC and Verification product area as objective owner, working as a key partner to our FinCrime, Compliance, Engineering, Customer Support and Operations teams, and building the first line of defence into the product itself across 5 jurisdictions and 60+ countries. You'll report to the Head of Product Operations & Automation. Location: UK-first, remote working possible.
What you'll co-own:
Verification journey:
Build PRD, own the end-to-end verification (including PEP, sanctions screening) journey, from onboarding and tiered KYC to full identification through enhanced due diligence using the new technology for non-doc verification, including how customers are notified and supported along the way for the best user experience. Implement the KYC/Screening (PEP, sanctions) providers and build the in-house solutions for verification and screening. Deliver the back-office operational services to support the verification flow on the Customer Support stage.
OKRs and initiatives:
own the KYC objective with its initiatives and key results, from business case and requirements through go/no-go, release and impact review.
KPI framework:
define and track verification completion time, approval and rejection rates, drop-off by stage, repeat document requests, manual review volumes, KYC-related contacts and CSAT, surfaced in an end-to-end operational dashboard, and cost for verification.
AI and automation:
lead the AI-powered KYC strategy, including build, buy or hybrid decisions, AI agents for KYC/Screening cases and FAQs, AI-assisted investigator workflows, and a risk-based verification framework.
What you'll do
Set the strategy:
own the product vision and prioritised roadmap for verification across markets, translating regulatory change (UK, EEA, US, UAE, Canada and local licence requirements) into clear, shippable requirements.
Manage the KYC stack:
own identity verification vendors, tenders and migrations, enable multi-provider support, and keep commercial terms, quality and coverage in balance.
Reduce friction:
map where customers struggle, rank the top friction points, and ship improvements that reduce drop-off and support contacts without weakening controls.
Drive automation:
automate verification scenarios end to end, including antifraud and auto-verification scenarios, proactive status communications across app, push, and ticketing, and AI agents that resolve routine cases and escalate only the complex ones.
Deliver product and market flows:
design and deliver KYC/Screening flows for specific products and market-specific logic.
Support white label:
embed verification into the operational layer for white-label partners, so new programmes launch with controls and automation built in.
Collaborate as a partner:
Engineering:
define requirements, data needs and system enhancements, and manage delivery and release readiness.
Compliance and FinCrime:
agree risk appetite, risk-based limits and checks, and support audits, partner due diligence and regulatory reviews.
Customer Support and Operations:
use case feedback and ticket data to improve flows, macros and automation, and reduce manual workload.
Partners and networks:
align verification requirements with partner, scheme and licence-holder expectations.
Run governance:
chair a weekly cross-functional forum across Product, Compliance, FinCrime, Support and Operations to review KYC performance and agree improvements.
Lead the team:
build and mentor the KYC product team, and document decisions and rationale clearly.
Take responsibility:
own outcomes, and escalate material risks early.
What you'll need
Significant product management experience in KYC, identity verification, onboarding or financial crime in fintech, payments or banking, including ownership of a function or team.
Strong understanding of KYC, CDD/EDD, AML/TF, sanctions and PEP screening, source of funds and risk-based approaches, and how regulation in the UK, EEA. UAE, Canada, and the US translate into product requirements.
Proven record of owning outcomes through OKRs, with clear prioritisation and trade-off thinking (completion rate vs. risk vs. customer friction vs. cost).
Experience selecting, integrating and managing identity verification vendors, including RFPs and migrations.
Hands-on experience with automation or AI in operational workflows, such as LLM agents, case summarisation or decision support, and the oversight they need.
Data fluency: comfortable with SQL and BI dashboards to define metrics, diagnose funnels and measure impact.
Experience working with Compliance, FinCrime and Operations teams, and supporting audits or regulatory reviews.
Ownership mindset: you spot problems, propose solutions and see them through without waiting to be asked, while working as part of a team.
Clear communication and documentation, able to explain decisions to technical, non-technical and executive stakeholders.
Nice to have
Experience with white-label or partner programmes and their operational and compliance requirements.
Experience with card issuing and scheme requirements (Visa, Mastercard) related to verification.
Familiarity with customer messaging and ticketing tools, and with how support and FinCrime operations run day to day.
Experience building or scaling a first line of defence or operations function.
What you'll achieve
First 3 months
Understand our verification flows, providers, risk-based limits and regulatory landscape.
Learn our KYC KPIs, tooling and the key friction and case-handling patterns.
Build relationships across Compliance, FinCrime, Engineering, Support and Operations.
Take ownership of the KYC roadmap and a first set of initiatives, and ship your first improvement.
By 6 months
Own the end-to-end KYC roadmap with clear OKRs, owners, and a weekly governance rhythm.
Launch the KYC operational dashboard and a ranked list of the top customer friction points.
Deliver your first automation or AI-assisted workflow that removes recurring manual work.
By 12 months
Be the owner for verification outcomes, with measurable gains in completion time, drop-off, support contacts, and manual effort.
Have a risk-based verification framework and an AI-powered KYC operating model agreed with Compliance and FinCrime.
Have a high-performing KYC product team and verification built into the back-office console and white-label programmes.
Why Join Paysend?
Make a Global Impact:
Join a company that is transforming how people and businesses move money around the world. Your work will contribute to products and services that help millions of customers stay connected globally.
Own Meaningful Outcomes:
We empower our people to take ownership, make decisions, and drive real impact. You'll have the opportunity to shape solutions, challenge the status quo, and see the results of your work firsthand.
Grow with Us:
As a fast-growing global fintech, we offer opportunities to learn, develop new skills, take on new challenges, and advance your career across functions and geographies.
Collaborate with Exceptional People:
Work alongside talented colleagues from diverse backgrounds and disciplines who are united by a shared ambition to build, innovate, and deliver great outcomes for our customers.
Move Fast and Make Things Happen:
We value action, curiosity, and continuous improvement. You'll be part of a culture that encourages experimentation, embraces change, and focuses on delivering meaningful results.
Be Part of Our Journey:
We're building the future of the global money movement. Join us at an exciting stage of growth where your ideas, expertise, and contributions can help shape what's next.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Toronto, Ontario
About the Department
The Cloudflare sales team is comprised of Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together to acquire customers and help them adopt Cloudflare technologies to create great Internet-enabled experiences.
The sales team at Cloudflare helps customers solve real security and performance challenges while creating the revenue streams that help the company provide free services to millions in our community.
What you'll do
We are looking for an experienced
Sales Director
to lead and grow the Enterprise and Public Sector business in Ontario with responsibility for driving Cloudflare's revenue and brand awareness in the region. Based in the Greater Toronto Area and reporting directly to the Canadian VP, the Sales Director will require both strategic and hands-on leadership skills to lead the go-to-market strategy, including hiring, leading and growing the sales team, building pipeline, and driving sales to grow the business in the region. In this role you will work actively with prospects, customers, partners and field sales professionals to sell and close deals to build the region.
Additional responsibilities will include:
Design, build and execute strategies for the Region in collaboration with regional and global functional leaders
Lead and grow the Central Canada Enterprise and Public Sector (Named) sales team working with global functional leaders and recruiting resources.
Serve as the local point person for all Named functions in Canada including customer relationships, pipeline development, account management, sales and partnerships.
Drive business cadence for forecast calls, business reviews, deal reviews, customer account reviews, weekly team meetings and periodic company-wide meetings.
Lead programs and campaigns - working across sales, marketing, customer success, solutions engineering, business development and support - to drive awareness, pipeline and sales results.
Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all regional sales and go-to-market strategies.
Represent Cloudflare as the single point of contact for all Regional operational concerns, ensuring proper and timely escalation and resolution.
Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members.
Outstanding leadership that inspires interpersonal effectiveness, develops talent and effects change. Willing and able to be a “doer” and “influencer”.
Represent Cloudflare at external conferences and events.
Examples of desirable skills, knowledge and experience
Bachelor's degree required.
10+ years of direct B2B sales experience, selling to large Enterprise accounts
5+ years of direct sales management experience leading an Enterprise field sales team.
Experience managing and coaching long, complex, high value Enterprise sales cycles
Experience selling into top tier accounts in key verticals including Financial Services, Retail, Industrial. Energy and Media.
Understanding of IaaS, Networking and Information Security services.
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science or MIS a plus).
Strong leadership, presentation, interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit.
Comfortable working in a fast paced dynamic environment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Intellias
Meet your recruiter
Sara Gomes
sara.gomes@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Middle
Bulgaria, Poland, Portugal
Remote
APPLY NOW
REFER A FRIEND
Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
What project we have for you
Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.
What you will do
Monitor platforms, applications, integrations, infrastructure, and connectivity services across assigned projects.
Validate monitoring alerts and determine whether they represent actionable incidents, known issues, or false positives.
Respond to incidents and service requests through agreed support channels and within defined SLA targets.
Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis.
Investigate application, platform, cloud, vehicle-to-cloud, SIM/eSIM, and mobile-connectivity issues.
Analyse logs and monitoring data using Kibana, Grafana, Azure Monitor, or similar observability tools.
Perform structured troubleshooting across application, networking, database, cloud, and integration layers, including root cause analysis and validation of resolution approaches.
Use basic SQL queries to validate data, investigate incidents, and confirm system behaviour.
Resolve complex technical issues through research, issue reproduction, and collaboration with internal support and engineering teams.
Apply approved runbooks, knowledge articles, recovery procedures, and stable workarounds.
Take end-to-end ownership of assigned incidents, including cases escalated to internal resolver groups or external suppliers.
Coordinate technical escalations with engineering teams, telecom providers, cloud providers, external vendors, and other third parties.
Support P1/P2 and Major Incident response, including incident bridges, escalation management, stakeholder communication, action tracking, and service-restoration coordination.
Act as Incident Manager during Major Incidents when required.
Provide clear and timely incident updates to customers, service managers, and technical stakeholders.
Document investigation steps, findings, dependencies, workarounds, resolutions, and next actions in Jira Service Management.
Prepare or contribute to root cause analyses, postmortems, post-incident reports, and corrective and preventive action plans.
Maintain and improve knowledge articles, runbooks, Known Error records, and troubleshooting guides in Confluence.
Monitor incident trends, gather and report support metrics, and track resolution progress.
Identify recurring incidents, monitoring gaps, alert noise, and opportunities for service improvement.
Execute database and system changes in production environments in line with change management processes.
Support system and database performance optimization, high availability and disaster recovery (HA/DR) activities, security hardening, patching, upgrades, and migrations.
Provide proactive recommendations for system optimization, cost efficiency, and improvements to support processes and operational efficiency.
Ensure stability, reliability, and business continuity of supported systems.
Follow security, data-protection, access-control, and change-management requirements of each project.
Participate in shift handovers and ensure that all active work across projects is transferred with sufficient technical and operational context.
Participate in shift-based 24/7/365 support model.
Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions.
What you need for this
The role focuses on monitoring, incident investigation, log analysis, troubleshooting, service restoration, and coordination with internal engineering teams, telecom providers, cloud providers, and other external suppliers across several client projects as part of a shared 24/7 support team.
The engineer will take ownership of technical incidents during assigned support hours, including high-priority P1/P2 cases and low priority P3/P4/P5, and ensure that investigation progress, actions, escalations, and resolutions are clearly documented and communicated in line with each project’s SLAs and processes.
3+ years in technical support, application support, production support, IT operations, or a similar role.
Excellent communication skills in English (B2 or higher – written and spoken).
Strong experience with log analysis, technical troubleshooting, and incident investigation.
Hands-on experience with monitoring, logging and observability tools (e.g., Kibana/ELK, Grafana, Prometheus, Azure Monitor / Log Analytics or similar).
Basic knowledge of server hardware, software, and operating systems.
Solid understanding of
networking
fundamentals, including:
TCP/IP;
DNS;
HTTP/HTTPS;
VPN;
routing;
firewalls;
mobile and internet connectivity concepts.
Ability to write and execute basic
SQL
queries for troubleshooting and data validation.
Theoretical knowledge of
Microsoft Azure administration
: Azure Virtual Machines, Storage, Networking, Azure Active Directory (Entra ID), Monitoring tools (Azure Monitor, Log Analytics).
Familiarity with AWS, Google Cloud Platform.
Understanding of
cloud architecture and troubleshooting methodologies.
Proficiency in:
Azure CLI and Shell scripting (Bash / PowerShell).
Ability to automate operational tasks and troubleshooting steps.
Practical experience with Jira Service Management and Confluence, or comparable ITSM and knowledge-management platforms (Zendesk, Freshdesk, ServiceNow, etc.).
Proven ability to investigate complex technical issues across multiple systems and dependencies.
Experience working with Incident Management, Major Incident Management, Problem Management, Change Management, and Service Request processes.
Understanding of ITIL-based support practices and SLA-driven service delivery.
Ability to coordinate troubleshooting activities with internal engineering teams and external suppliers.
Strong ownership mindset and ability to manage incidents from initial investigation through restoration and closure.
Ability to prioritize multiple incidents and tasks across several projects in a dynamic operational environment.
Strong analytical, problem-solving, and time management skills.
Clear and professional written and verbal communication skills; strong customer service orientation.
Ability to work independently while collaborating effectively with distributed technical teams.
Ability to remain calm and structured during critical incidents and customer escalations.
An enthusiastic attitude towards learning new technologies, domains, and client-specific processes.
Willingness to work in shift-based support model (24/7/365 Support Model).
Strong attention to documentation quality, data security, and operational compliance.
Good to Have:
Experience in a 24/7 or shift-based production support environment.
Experience supporting multiple clients or projects in a shared / managed services team.
Azure Administration Certification (Microsoft Certified: Azure Administrator Associate (Exam AZ-104)).
ITIL Foundation or another relevant service-management certification.
Practical experience with ITIL processes, ability to explain lifecycle of each issue type.
Practical experience with root cause analysis and post-incident reviews.
Knowledge of dynamic alerting and anomaly detection in monitoring tools.
Experience in the telecommunications industry.
Experience in the automotive, connected-vehicle, telematics, or mobility domain.
Understanding of mobile network concepts, including SIM/eSIM lifecycle, roaming, mobile-data sessions, and connectivity troubleshooting.
Experience working with external telecom providers, software suppliers, or cloud vendors.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
Azure
Connectivity
EnglishB2
Monitoring
PowerShell
SQL
SupportSpecialist
Location: United States, San Diego, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States, Aliso Viejo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
SDET Contractor
We are looking for an experienced Software Development Engineer in Test (SDET) to help ensure the quality, reliability, and resilience of Agentic AI systems and backend services. This role will design and implement automated testing strategies across AI/LLM-driven applications, APIs, microservices, and distributed systems.
The ideal candidate brings strong Quality Engineering and test automation fundamentals, with experience testing Generative AI, LLM-based, or Agentic AI systems. They should be comfortable testing complex systems where behavior may be non-deterministic and traditional pass/fail testing alone may not be sufficient.
Responsibilities
Develop and execute comprehensive QE strategies and test plans for Agentic AI systems, backend services, APIs, and service integrations.
Design and maintain scalable automated test frameworks across API, functional, integration, contract, regression, and end-to-end testing.
Develop testing approaches for non-deterministic AI behavior and establish meaningful evaluation criteria.
Identify quality risks early and apply risk-based, shift-left testing practices throughout the development lifecycle.
Integrate automated testing into CI/CD pipelines and establish effective quality gates.
Partner with Software Engineers, Product Managers, and other QE teams to improve testability, observability, and overall product quality.
Analyze defects and production issues to identify root causes, testing gaps, and opportunities for continuous QE improvement.
Establish quality metrics and provide visibility into test coverage, reliability, defects, and release readiness.
What You'll Do
Test Agentic AI workflows, including multi-step execution, tool selection and invocation, task completion, and failure handling.
Validate AI-generated responses using appropriate measures for accuracy, relevance, groundedness, consistency, and adherence to expected behavior.
Test AI guardrails, unexpected inputs, and failure scenarios, including incorrect tool usage and prompt-based attacks.
Validate interactions between AI agents, APIs, tools, data sources, and downstream services.
Develop reusable automation, test data, and evaluation scenarios for repeatable AI and services testing.
Validate API contracts, schemas, authentication, business rules, error handling, and service integrations.
Investigate failures across distributed systems and distinguish application, integration, environmental, automation, and AI-related issues.
Participate in defect triage, root-cause analysis, regression testing, and release-readiness activities.
Qualifications
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
4+ years of experience in Software Development Engineering in Test, Quality Engineering, Software Engineering, or a related discipline.
Strong experience testing REST APIs, backend services, microservices, or distributed systems.
Hands-on experience developing automated tests using Python, Java, JavaScript, TypeScript, or a similar programming language.
Experience with functional, integration, regression, contract, and end-to-end testing.
Experience integrating automated tests into CI/CD pipelines.
Strong analytical, debugging, and root-cause-analysis skills.
Experience working in an Agile development environment and collaborating across engineering teams.
Required Skills
Strong understanding of software testing methodologies and Quality Engineering practices.
Strong API and services testing experience, including REST, JSON, schemas, authentication, and error handling.
Experience designing and maintaining automated test frameworks.
Experience with Git and CI/CD development workflows.
Ability to develop risk-based test strategies and identify appropriate testing layers.
Experience testing distributed systems and service-to-service integrations.
Hands-on experience testing Generative AI, LLM-powered applications, or Agentic AI systems.
Understanding of testing non-deterministic AI behavior and evaluating outputs beyond exact-match assertions.
Preferred Skills (Good to have)
Experience testing Agentic AI workflows, including planning, multi-step execution, tool calling, memory, or state management.
Experience with AI evaluation techniques such as evaluation datasets, semantic evaluation, LLM-as-a-Judge, groundedness, relevance, or hallucination detection.
Experience with AI/LLM evaluation or observability tools such as LangSmith, DeepEval, Ragas, Arize Phoenix, Promptfoo, or similar technologies.
Experience testing RAG systems or AI agents interacting with APIs, databases, or external tools.
Experience with contract testing tools such as Pact and API specifications such as OpenAPI/Swagger.
Experience with event-driven architectures, Kafka, Docker, Kubernetes, or cloud platforms such as AWS.
Experience with performance, scalability, reliability, or resiliency testing.
Experience establishing QE metrics, quality gates, or cross-team testing standards.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$58
—
$72 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Boston, MA | Dallas, TX | Salt Lake City, UT (This role requires you to be onsite 5 days a week in one of our locations)
About the Department
Infrastructure Operations builds and manages the data center infrastructure behind Cloudflare's global network. The organization brings together engineering, operations, hardware and logistics teams that plan, deploy, operate and maintain our footprint in hundreds of cities worldwide. In this role, you'll help extend that footprint with a new generation of data center sites across the United States.
About the Role
We're looking for Data Center Engineers to be the hands, eyes and judgment on the ground at our new sites. You'll work on-site every day at your home data center, helping bring it online and keeping its hardware healthy once it's in production.
You'll rack, cable and replace equipment, troubleshoot servers and network gear well past a simple parts swap, and keep every asset accurately documented from the moment it arrives. You'll work alongside colocation staff, integrators and partner teams, and support other sites remotely when the team needs you. Experienced engineers will have room to act as the technical lead for their site, mentor others, and help set the standards the team uses everywhere.
We're building these sites to run with less manual effort than traditional data centers. When something breaks, we expect you to fix it for good, not just for today, and to use AI and automation to make the fix stick, whether that means a better runbook, a script, or a change to how the team works.
This role is hands-on at the physical layer: hardware, cabling, and Layer 1/Layer 2 connectivity. You'll use the command line to troubleshoot servers and Layer 2 network issues, but network configuration and server provisioning are owned by partner engineering teams.
What You'll Do
Site Builds
Support integrated site builds: receive and inspect hardware, rack and stack equipment, and run and dress structured cabling to standard.
Verify integrator and contractor work against build specifications, drive defects to resolution, and make sure sites are production-ready before handoff.
Break/Fix and Troubleshooting
Triage and troubleshoot server hardware using BMC/IPMI, hardware logs, diagnostics and firmware tools. Find the root cause instead of swapping parts until something works.
Replace components and whole systems, including servers, switches and optics, safely and with minimal disruption.
Troubleshoot Layer 1 and Layer 2 issues: console into network devices, read interface and link state from the command line, inspect and clean optics, check light levels, and test fiber with a light meter or OTDR.
On-Call and Incidents
Take part in an on-call rotation and respond on site to incidents affecting hardware at your data center.
Document what happened and what you did, and contribute to root-cause analysis and follow-up actions.
AI, Automation and Continuous Improvement
Solve problems for good. When an issue repeats, find the underlying cause and change the process, runbook or tooling so it doesn't come back.
Use AI tools as part of your daily work: to speed up troubleshooting, interpret hardware and network logs, draft and improve documentation and runbooks, and summarize incidents.
Find repetitive manual work and remove it with scripting, automation or AI-assisted workflows, or turn it into clear requirements for tooling teams.
Share what works so the rest of the team can adopt it across every site.
Documentation and DCIM
Keep DCIM records accurate in real time, including rack elevations, cabling, power and asset location, from receipt through decommissioning.
Follow and improve runbooks and build standards so work is repeatable across sites.
Logistics and Hardware Lifecycle
Own receiving, shipping and spares inventory at your site, and process RMAs end to end.
Perform on-site decommissioning: unracking, serial number verification and chain of custody through handoff for secure destruction.
Vendors, Partners and Compliance
Escort and supervise colocation remote-hands staff, contractors and integrators working at your site, and hold them to our quality and safety standards.
Work directly with partner teams to coordinate access, maintenance and escalations for your site.
Follow physical security, access control and compliance procedures without exception, and help produce accurate evidence for audits.
Supporting Other Sites
Support other sites remotely, for example by guiding remote hands or reviewing documentation, and travel occasionally to help with builds or surges.
Who You Are
Careful and precise.
Clean cabling, correct labels and accurate records matter to you. If it isn't documented, it isn't done.
Dependable on your own.
You're often the only Cloudflare person on site. You work independently, communicate clearly with a remote team, and know when to escalate.
Security-minded.
You understand that access rules and chain of custody exist for a reason, and you follow them every time.
A troubleshooter, not a parts swapper.
You want to know why something failed, and you use logs, diagnostics and the command line to find out.
Someone who makes the team better.
You share what you learn, help newer teammates get up to speed, and take ownership of your site's outcomes.
AI-fluent and automation-first.
Your first instinct is to solve a problem for good, not work around it again. You reach for AI tools and automation to troubleshoot faster, document better and improve how the team works, and you check the output before you trust it.
Required Experience
Hands-on experience in data center, network or server hardware operations, including working independently on site.
Experience racking, stacking and cabling servers and network equipment, and replacing whole systems and components.
Solid working knowledge of structured cabling standards, fiber and copper, and optics.
Hardware troubleshooting beyond parts swaps, including BMC/IPMI, hardware logs, diagnostics and firmware.
Comfort with the Linux command line and with network device CLIs to troubleshoot Layer 1 and Layer 2 issues.
Experience with fiber inspection, cleaning and testing, including light meters or OTDR.
Regular, hands-on use of AI tools in your technical work, such as troubleshooting, log analysis or documentation, and examples of improving a process instead of repeating a workaround.
Experience with asset tracking, DCIM or inventory systems, and with receiving, shipping and RMA processes.
Experience working in colocation facilities and with third-party vendors or contractors.
Willingness to take part in an on-call rotation and respond on site.
Clear written and verbal communication, including documenting work and updating tickets.
A valid driver's license, reliable transportation, and proximity to your assigned data center.
Ability to travel occasionally to other sites.
Preferred Qualifications
Experience as a technical lead or primary on-site contact for a data center, including leading on-site incident response.
Experience mentoring or training other technicians or engineers.
Experience writing runbooks, build standards or checklists used across multiple sites.
Experience supporting or leading new data center builds or integrated rack deployments.
Scripting experience (for example Bash or Python), or experience building automation or AI-assisted workflows that reduced manual work.
Certifications such as CompTIA A+, Network+ or Linux+, CCNA, BICSI, or data center certifications (for example CDCP or CDCTP).
Experience with DCIM and source-of-truth tooling such as NetBox or Nlyte, and Jira-based workflows.
Experience at a hyperscaler, cloud provider, major CDN or similarly large infrastructure operator.
Experience with ITAD and secure destruction processes.
We also consider candidates earlier in their careers who bring strong fundamentals and a drive to learn.
Physical Requirements
Lift and move equipment up to 50 lbs, and handle heavier equipment with a team or lift assist.
Stand, walk, bend, kneel and work in tight or elevated spaces for extended periods.
Work in loud, cold, and tightly controlled data center environments.
Use ladders, lifts and carts safely.
These are essential functions of the role. Reasonable accommodations are available for qualified individuals with disabilities.
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Milan
Build with us
Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.
We’re one of Europe’s fastest-growing fintechs, with 900+ Mollies across 12+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you’ll have the freedom to create and the trust to deliver.
If you’re ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.
Your impact
The Infrastructure Governance team within the developer enablement domain sits at the heart of Mollie's infrastructure. We own and maintain Terraform as our IaC system and play a crucial role in ensuring our infrastructure is highly reliable and compliant with industry standards like PCI-DSS, sitting directly in the critical payment path and communication layer between external works and our platform. We also manage critical components that support all of Mollie’s infrastructure. That means what we build and maintain isn't just technical infrastructure; it's the foundation that keeps payments moving safely and reliably for hundreds of thousands of businesses across Europe.
As a Platform Engineer on this team, you'll be working on Mollie's Cloud Platform (MCP), our flavour of GCP, enabling product teams to create real value. Your work will span critical cloud infrastructure, automation, observability, and system reliability. You'll collaborate closely with system and software engineers, and interface with teams across compute, database engineering, edge, and networking. The impact is immediate and tangible: the systems you build and maintain keep Mollie's payments running.
This is a role for someone who cares about quality for engineers and non-engineers alike and who brings a genuine passion for automation, distributed systems, and getting things right at scale.
What you’ll ship
- Design, build and maintain critical cloud infrastructure on GCP including Load Balancers, VPC, CDN, cross-region routes, and API Gateway, that keeps Mollie's payment systems running reliably.
- Drive automation across the platform using Go and Python, reducing manual toil and building systems that scale without friction.
- Own and evolve infrastructure as code using Terraform, managing a broad set of infrastructure resources with consistency and confidence.
- Set up and maintain observability across team-owned projects, using tools like Datadog, Google Cloud Logging, and Sentry. So issues are caught early and resolved fast.
- Collaborate with stakeholders to define, set and maintain SLOs and SLAs that meet the needs of our business and our merchants.
- Ship new products and platform improvements alongside system and software engineers, balancing speed of delivery with a high bar for reliability and security.
What you’ll bring
- Extensive hands-on knowledge of GCP and public cloud infrastructure. You're comfortable owning critical systems at scale
- Solid experience with Terraform and infrastructure as code. You think in systems and know how to manage infrastructure with precision
- Strong Kubernetes experience, you understand how to run and operate containerised workloads in production environments
- Proficiency in Python, you can write automation and tooling that makes the platform easier to operate and extend
- A track record of working in environments where reliability and security aren't afterthoughts. You know how to balance shipping fast with keeping systems well-operated and monitored
- A passion for automation and distributed systems. You default to building scalable, repeatable solutions rather than one-off fixes
Grow your way
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.
You’ll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you’re aiming for promotion, exploring a different career path or building new skills, you’ll be supported with the tools, trust and opportunities to grow your way.
Unlock your full potential and join us to eliminate financial bureaucracy
If you're excited by the idea of building what’s next, for yourself and for thousands of businesses across Europe, we’d love to hear from you.
Want a peek behind the scenes? Check out what life at Mollie https://jobs.mollie.com/ is really like.
AI at Mollie
We believe in Always Be Shipping, and AI brings https://jobs.mollie.com/ai-manifesto that philosophy to life across every team, every role, every day
AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We’re looking for people who are excited to use AI to shape the future of finance with us.
Please apply with your CV in English
Kindly note that relocation or visa support is not offered for this role.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Illinois or Missouri
About the Role
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to help us build a Public Sector Sales team to help cover the State and Local market for the territory. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Senior SLED Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations
Maintain a robust sales pipeline
Develop long-term strategic relationships with key accounts.
Desirable Skills, Knowledge, and Experience
Minimum 5 years of experience selling technical solutions or products to the Public Sector (SLED, Federal Government, Municipalities, etc.)
Experience managing longer, complex sales cycles`
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills.
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
Experience selling to SLED customer base
Compensation
Compensation may be adjusted depending on work location.
Illinois based hires: Estimated annual salary of $244,000-$336,000
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: IN - Jaipur
About the Role:
The Configuration Developer is responsible for implementing and maintaining business rules within FireLight®, Hexure’s proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance.
The role operates across the Software Development Life Cycle (SDLC), from requirements understanding through configuration, testing, and deployment, while also supporting production issues. The Configuration Developer I collaborates closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.
This role actively leverages AI-enabled tools to improve speed, accuracy, and efficiency in rule creation, testing, and troubleshooting, reducing rework and enhancing productivity.
Responsibilities:
Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications
Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings
Ensure applications meet “In-Good-Order” standards across completeness, compliance, and business requirements
Participate across the SDLC including requirements understanding, configuration, testing, and deployment support
Perform unit and integration testing to validate accuracy and quality of configured business rules
Support customer deployments, ensuring timely and accurate implementation of configurations
Monitor and resolve issues via ticketing systems (e.g., Jira), ensuring timely turnaround and minimal client disruption
Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets
Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance
Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework
Ensure adherence to coding best practices including simplicity, modularity, and reusability
Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery
Actively participate in team meetings, providing clear updates on progress, risks, and dependencies
Qualifications:
1–3 years of experience in a technical or configuration-focused role
Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
Familiarity with FireLight® platform components and configuration concepts (or ability to ramp quickly)
Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
Exposure to integrations with third-party platforms (e.g., Salesforce, Redtail, Yellow Pages) is a plus
Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
Strong problem-solving skills with attention to detail and accuracy
Ability to manage multiple tasks and priorities in a fast-paced environment
Effective written and verbal communication skills with the ability to collaborate across teams
Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
Ability to work independently with minimal supervision while contributing effectively as part of a team
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: San Francisco, CA, US
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
Supabase is looking for a Dev Experiences and Community Lead (SF) to help grow and scale our developer community initiatives and industry event programs.
You’ll work closely with the Head of Global Events and Field Marketing to build programs that connect Supabase with developers and the broader ecosystem. This includes initiatives such as meetups, workshops, hackathons, and community activations that bring Supabase into the spaces where developers learn, build, and collaborate.
As an early member of the events team, you’ll help shape how Supabase shows up in person around the world while building the playbooks and frameworks that allow these programs to scale globally.
This role sits within Field Marketing and works cross-functionally across Marketing, DevRel, Partnerships, Sales and Design to support programs that deepen developer engagement, strengthen ecosystem relationships.
You will also support programming around Supabase Select, our flagship user conference, including partner and community programming connected to the event.
We’re a lean, remote-first team, so this role requires someone who is comfortable operating independently, experimenting with new ideas, and helping build the systems that will power Supabase’s events program as it grows.
WHAT YOU’LL DO
Own and Scale Community Programs
- Scale Supabase developer meetups, workshops, and hackathons globally
- Partner with DevRel to align community events with product launches and developer education initiatives
- Coordinate community meetups around major industry events and Launch Week
- Support community programming connected to Supabase Select
- Support the SupaSquad advocate network through community activations
Support Industry Event Activations
- Support Supabase’s presence at conferences such as AWS re:Invent, KubeCon, Stripe Sessions, Dash, and other events
- Coordinate developer-focused side events, meetups, and partner activations around major conferences
- Collaborate with Partnerships on co-hosted events
Turn Experiments Into Scalable Programs
- Build playbooks and frameworks for community and ecosystem programs
- Identify opportunities to scale successful initiatives across regions
- Standardizing event formats and processes as program grow
Collaborate Across the Events Team
- Partner with the events team on logistics and execution for community programs
- Support promotion and event readiness with Marketing
- Help ensure strong attendee experiences and post-event follow-up
WHO YOU ARE
- 5–7+ years in field marketing, developer marketing, community programs or partner marketing
- Experience working with developer communities or technical audiences
- Strong project management and organizational skills
- Comfortable collaborating cross-functionally
- Curious about developer ecosystems and the communities around modern infrastructure
- Able to manage multiple initiatives in a fast-moving environment
Comfortable working remotely and independently
- Willing to travel for events as needed
NICE TO HAVE
- Experience supporting developer meetups, hackathons, or workshops
- Experience with community-led growth or developer advocacy programs
- Experience running ecosystem or partner-led event programs
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Overview:
The PlayStation Store and Commerce platform sits at the center of how millions of players around the world discover, purchase, and engage with PlayStation content. Our Technical Operations organization is responsible for ensuring these experiences remain highly available, resilient, performant, and ready to support some of the largest entertainment launches in the world.
We are looking for a Senior Engineering Manager to lead our Discover Operations (Site Reliability Engineering - SRE) and Sustainability Engineering teams, combining SRE, operational excellence, and full-stack software engineering to improve both the day-to-day reliability and long-term sustainability of the PlayStation platform.
As Senior Engineering Manager, you will lead a team of Site Reliability and Software Engineers responsible for the reliability, resilience, and sustainability of critical services supporting the Discover experience across the PlayStation ecosystem and beyond.
Your teams will partner closely with product engineering, architecture, security, program management, and other technical operations teams to ensure our platforms are prepared for both everyday customer demand and major global business events.
This role goes beyond traditional production operations. You will help evolve how we operate our platforms, moving from reactive support toward proactive, data-driven, and increasingly adaptive operations leaning into the latest technology trends such as machine learning and AI.
You will also lead our Sustainability Engineering efforts, leading full-stack development teams to modernize and sustain critical customer experiences across PlayStation platforms while reducing operational complexity, technical debt, and long-term risk.
What You’ll Be Doing:
Own the reliability, availability, performance, and operational health of customer-facing PlayStation Store platforms, including Catalog, Entitlements, Search, and Storefront experiences.
Establish and evolve SRE practices across observability, SLOs, capacity, resilience, automation, incident management, and operational readiness.
Partner with development teams to build reliability and operability into the software lifecycle, improving production readiness and reducing operational risk.
Lead operational readiness for major launches, seasonal events, and high-traffic business moments, ensuring platforms are tested, scaled, monitored, and prepared.
Drive continuous improvement through incident learning, automation, and systemic remediation, reducing operational toil and improving platform resilience.
Lead Sustainability Engineering and modernization efforts, addressing technical debt, lifecycle management, and legacy technology retirement.
Leverage telemetry, operational data, and emerging AI/ML capabilities to identify risk and advance proactive, adaptive operations.
Develop engineering roadmaps balancing immediate operational needs with long-term reliability, modernization, and sustainability investments.
Recruit, mentor, and develop engineers and engineering leaders while fostering a culture of ownership, technical excellence, continuous improvement, and customer focus.
Build strong cross-functional partnerships and clearly communicate technical health, risk, priorities, and investment needs to engineering and senior leadership.
What We’re Looking For:
Significant experience leading software engineering, SRE, production engineering, or technical operations teams supporting large-scale distributed systems.
Demonstrated experience managing and developing high-performing teams, including line managers, senior, and staff-level engineers.
Strong understanding of SRE principles and practices, including availability, SLOs/SLIs, observability, incident management, capacity planning, resilience, and automation.
Experience operating high-volume, customer-facing platforms where reliability and performance directly impact customers and the business.
Strong technical background with the ability to engage with engineers and architects on system design, scalability, reliability, and operational tradeoffs.
Experience partnering with software development teams to improve operability, production readiness, and resilience throughout the software lifecycle.
Proven ability to lead through complex production incidents and drive systemic improvements through post-incident learning.
Experience developing and executing multi-quarter technical strategies and engineering roadmaps.
Strong communication and cross-functional leadership skills, with the ability to translate complex technical issues and risks for technical and executive audiences.
Experience with cloud-native technologies such as AWS, Kubernetes, Terraform, CI/CD platforms, and modern observability tooling.
Nice to Have:
Experience supporting commerce, e-commerce, payments, digital storefronts, or large-scale consumer platforms.
Experience leading modernization or Sustainability Engineering programs for mature or legacy platforms.
Experience designing or operating multi-region, highly available distributed architectures.
Familiarity with security, compliance, vulnerability, and operational risk management at scale.
Experience applying AI/ML, intelligent automation, or advanced analytics to operational engineering challenges.
Experience preparing platforms for major global events and unpredictable traffic patterns.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Austin, TX
Role Summary
The Internal Audit Manager will lead risk-based audits from planning through reporting and remediation follow-up, partnering with stakeholders across Finance, Go-to-Market, Legal, and People. The Manager will also contribute to the team’s audit innovation efforts, collaborating with our engineers and data scientists to develop continuous auditing capabilities and repeatable AI-enabled workflows. The ideal candidate is highly motivated, has hands-on experience building AI solutions, and adapts quickly to new business areas in a rapidly evolving environment.
Role Responsibilities
Conduct risk assessments to identify and prioritize areas for audit focus.
Lead risk-based audits covering financial, operational, and technology objectives.
Prepare clear, concise, and high-impact audit reports with actionable recommendations for improvement.
Communicate audit findings and recommendations to all levels of the company, including senior executives.
Work with the team's engineers and data scientists to design, build, and improve continuous auditing capabilities and AI-enabled workflows.
Look for opportunities to apply automation and data analytics in audits to strengthen testing, expand coverage, and improve efficiency.
Review and validate AI-assisted work to make sure results are accurate, well supported, and meet Internal Audit documentation standards.
Role Requirements
6+ years of experience in internal audit, external audit, risk management, compliance, or a related field, with a solid understanding of control design and testing.
Strong knowledge and prior experience in applying internal auditing and accounting principles and practices, specifically audit methodologies, risk assessment, testing techniques, audit documentation and report writing.
A proven track record of building automation or AI-enabled solutions that others have adopted and relied on in their day-to-day work, such as tools, workflows, or applications used by a team or business function.
Exceptional written and verbal communication skills, with the ability to present complex information clearly and concisely.
Proven ability to build and maintain effective working relationships with stakeholders at all levels.
Strong critical thinking and the ability to learn new systems, business processes, and technologies quickly.
Nice-to-Have Skills
Familiarity with Go-to-Market systems and processes, such as Salesforce.
Experience with Oracle ERP.
Experience with SOX compliance or ITGCs.
Professional certifications such as CIA, CPA, CFE, or CISA.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: United States
Workplace: remote
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
MAIN PURPOSE OF THE JOB
We are looking for English into Portuguese translators to join our growing team for one of our global clients, a music streaming company with various important entertainment services such as music streaming, podcasts, etc. They will take ownership of the incoming work on this account and will actively contribute to the success of the program.
Project Details:
Job Title: English into Portuguese Creative UI and Marketing Translator/Reviewer
Location: Remote
Task Type: Translation, Copy Edit, Research
Estimated work volumes: 3-4 hours/day
Employment Type: Freelance
MAIN DUTIES
Translate and review content from English into
Portuguese with original meaning conveyed in a manner that is readable and understandable to target audience.
Content types:
"Informational","Legal","Marketing","Product","Support"
CAT Tool: working with
Lucid
and
Phrase
.
REQUIRED SKILLS
Minimum
5
years' experience translating and reviewing content in the specified subject matter.
Proficient in all areas of expertise:
marketing and product and Informational
Well-versed in various translation & terminology tools.
Excellent communications skills in English (spoken and written).
Native level expertise in Portuguese
Degree in linguistics, translation or equivalent experience.
Availability to cover
PST hours (between 9:00 AM – 6:00 PM PST)
When you join Welocalize, you have the opportunity to bring your career to the next level:
... receive steady volume of work and long-term partnership {where this applies}
... professional development: work on exciting projects that will empower you keep learning and growing
... work with multicultural, international team with a great variety of documents and content types
... 24-hour 6-day a week support from our community team.
If this opportunity sounds appealing to you, apply below.
Job Reference: #LI-JC1
Location: AZ_Mesa_HQ
Position Overview:
The Operations Technician is responsible for work in our Regional Operations team in the VCC. This position will work to support our operations across the United States as well as parts of Canada. The Ops Technician is responsible for remote troubleshooting, site and roadside monitoring and general uptime for devices managed by the VCC. In this role you will be dedicated to keeping our clients roadside network devices online and operating at peak efficiency.
Essential Responsibilities:
• Ensure compliance with company policies and regulatory requirements.
• Maintain accurate and detailed records of all account documentation.
• Communicate effectively with advisors to resolve any discrepancies or issues.
• Coordinate with the VCC Support teams, including Manager, Supervisors, and technicians in daily activities for remote technical support verifications, downtime reporting, and verification and tracking of remote equipment. • Maintain VCCs documentation and databases with meticulous dedication to ensure our records are accurate and up to date.
• Ability to work all shifts in a 7x24x365 environment including rotating on call coverage
• Review of existing Red-Light Camera locations, including still images and video (pre and post process) to ensure the equipment is working properly and captured images are of the highest quality
• Ability to work in a fast-paced operational environment.
• Ability to work independently with minimal supervision.
• Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities.
• Ability to learn in an 'on-the-job' training environment.
• Participates in planning, daily stand-ups, backlogs sessions.
• Performs other duties and/or special projects as assigned
. • Identifies areas of opportunity to improve our service offering.
• Adhere to customer-specific procedures and Service Level Agreements (SLA) as well as team KPI’s
. • Ability and willingness to learn new things, particularly new technology.
• Provide expert work order management through driving, following up and closure of assigned trouble tickets.
Qualifications:
• Preferred Bachelor’s degree or Associate’s degree in information technology, computer science or closely related field and/or two (2) years’ experience in Operations, Remote Troubleshooting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
• Preferred Agile Scrum Certification which could be Scrum Master, Product Owner or Scrum Fundamentals
• Preferred experience in Scripting or Programming Languages such as PowerShell, Visual Basic, or Python.
• Demonstrated knowledge of computing and data troubleshooting
• Demonstrated knowledge of network and remote system troubleshooting
• Demonstrated knowledge of data management and information technologies
• Experience in accurately and reliably interpreting data for determining appropriate action.
• Experience in managing multiple priorities.
• Preferred Advanced skill and experience with Microsoft Suite including Word, Excel, PowerPoint and Addition suite applications like Power BI Pro, Viso and Outlook.
Successful completion of the Nlets fingerprinting background assessment
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Primary Focus:
As Director, Performance Creative Strategy at Fanatics Betting & Gaming (FBG), you are responsible for defining the strategic priorities, audience opportunities and learning agenda that shape Fanatics Casino performance creative. You’ll uncover the hooks, angles and player insights most likely to resonate, translate them into clear, inspiring briefs for the internal creative team, and track performance to understand what works and why. This role is the strategic link between player insight, creative development and performance results, ensuring the right problems are being solved and that learnings continuously inform future briefs across acquisition, engagement and retention.
This position reports directly to the Senior Director, Performance Creative & GTM, and manages one Associate, Performance Creative.
Key Responsibilities:
Own the Casino performance creative strategy across paid social, app networks, CTV, affiliates and lifecycle, aligned with business priorities, audience insight and brand positioning.
Build and evolve the Casino creative variation framework, mapping hooks, angles, reasons to believe, formats and offers to audience and funnel stage.
Translate business objectives and player insight into clear, inspiring briefs for the internal creative agency, including scripts, hook variations and iteration briefs on winning concepts.
Own the Casino testing agenda, defining what we want to learn, how we measure a win, and which tests run each month.
Drive a high-velocity testing program across hooks, openers, formats, offers and creators, continuously improving hit rate and speed to learning.
Partner with Media and Analytics to track creative performance, identify winners and fatigue early, and apply learnings to the next round of briefs.
Write concise test readouts and maintain a living library of what works for Casino players.
Identify and define the performance territories, audience tensions and messaging opportunities to support creative briefs
Embed performance requirements into brand and full-funnel campaign briefs from the outset (in collaboration with integrated marketing and media), ensuring channel, audience, format and measurement needs are clear before creative development begins. Partner with the Casino Creative Studio to translate those requirements into effective creative, with the Studio retaining ownership of creative direction and execution.
Advise Brand and agency partners on hooks, edits, cutdowns, aspect ratios and platform-native versions, so big campaign moments carry through to always-on performance and lifecycle.
Source player insight, competitor ad libraries, creator content and platform trends to identify new angles and white space.
Lead performance strategy/creative insight sessions and contribute a strong POV to creative brainstorms, working closely with the Casino Creative Studio.
Present performance learnings and recommendations in GTM forums and monthly reviews, turning results into a clear story for senior leadership.
Lead, mentor and develop an Associate, building their craft in briefing, analysis and testing.
How This Role Connects Across the Team:
Partners with the internal producer, who owns production timelines and delivery, to keep briefs, priorities and the content calendar aligned.
Partners with the Casino Creative Studio and Integrated Marketing to shape high-quality output, providing direction and feedback while respecting executional ownership.
Partners with Brand and Integrated Marketing to embed performance best practice into campaigns, ensuring work is both distinctive and built to perform across the funnel.
Partners with Media, Analytics and CRM to define success measures, read results and feed learnings back into strategy.
Works with Legal, Compliance and Creative Operations to keep all creative compliant and aligned with Responsible Gaming standards.
Partner with the affiliates teams to produce UGC briefs aligned to channel best practice, adapting content that’s optimised for performance (via creative briefs)
Skills & Qualifications:
8+ years of experience in creative strategy, performance creative or brand strategy, including 3+ years leading creative strategy for a fast-growing D2C brand, mobile app, gaming or casino business.
Portfolio demonstrating hook-led, insight-driven creative and the performance results behind it.
Deep knowledge of platform-native creative across Meta, TikTok, YouTube, Snap and app networks, including UGC and creator formats.
Proven track record building and running creative testing programs at volume.
Strong analytical skills, with the ability to read performance data, size results and translate them into clear recommendations.
Excellent storytelling and writing skills, from a 6-second hook to a campaign narrative to an executive readout.
Experience influencing brand and integrated campaigns across matrixed teams without direct ownership.
Experience managing and developing direct reports.
Willingness to travel occasionally for team meetings and Fanatics events.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
#li-JM3
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do.
Our EMEA Data Science organisation sits at the heart of Deliveroo and Wolt, powering decision-making across product, commercial and operational teams through experimentation, causal inference and deep business understanding. As part of DoorDash, our EMEA Data Science team brings together colleagues across Deliveroo and Wolt, creating opportunities to learn from different markets and tackle complex local-commerce challenges.
We’re looking for a Senior Data Science Manager to shape data science strategy across a broad area of our Logistics organisation. You’ll combine strong people leadership, technical judgement and commercial thinking to help our teams make better decisions and deliver measurable business impact.
About The Logistics Team
Logistics makes our marketplace work in the real world: connecting riders with orders and helping deliveries happen efficiently and reliably. The organisation works on problems such as predicting demand, improving delivery-time estimates, and matching orders with riders, all in an efficient way to ensure we can offer the most affordable pricing to our customers.
These are interconnected challenges. Decisions about supply, incentives and network efficiency can affect consumers, riders and restaurant and retail partners at the same time. Data Science helps us understand those relationships, test new approaches and balance delivery reliability, rider experience and sustainable business economics.
It’s an environment where rigorous experimentation meets real-world complexity, and where your team’s work can shape both everyday operational decisions and longer-term product strategy.
What You’ll Be Doing
You’ll own the data science direction and measurable impact of a broad Logistics problem space spanning multiple cross-functional teams. You’ll:
Set strategy and priorities with Product, Engineering and Operations leaders, focusing investment on the highest-impact opportunities across immediate needs and longer-term goals.
Build and develop a high-performing, inclusive team through hiring, coaching and performance management, growing leaders who can deliver independently.
Guide solutions to complex marketplace challenges, from balancing supply and demand to evaluating incentives and improving delivery performance and economics.
Set the technical bar for experimentation, causal inference and analysis, staying close enough to challenge approaches and ensure decisions reflect real marketplace effects.
Influence senior stakeholders and align teams around shared outcomes, resolving competing priorities and turning evidence into product and operational decisions.
Directly lead projects that resolve highly complex challenges, which often span across multiple parts of the business and unlock new vectors of impact, boosting company-level goals.
What You’ll Need to Thrive
Our ideal candidate will bring:
A track record of leading and developing high-performing data science or closely related analytical teams, with responsibility for complex work spanning multiple teams or business areas.
Experience setting analytical strategy and allocating people and effort across competing priorities, with clear evidence of product, operational or commercial impact.
Strong technical foundations in experimentation, causal inference and statistical analysis, with the judgement to select appropriate methods, challenge conclusions and coach experienced practitioners.
The ability to reason about interconnected systems and trade-offs, including how an intervention in one part of a marketplace can affect outcomes elsewhere.
Experience influencing senior cross-functional leaders, aligning teams around shared goals and turning complex evidence into clear, actionable recommendations.
A thoughtful approach to building teams: hiring, coaching, managing performance and developing future technical and people leaders.
Comfort creating structure in ambiguous environments, making pragmatic decisions with incomplete information and adapting as new evidence emerges.
Experience developing other people managers would be particularly valuable. Experience in marketplaces, logistics, mobility, pricing, incentives or other operationally complex businesses is helpful, but not essential. We also value leaders who can bring relevant approaches from other domains.
You don’t need to have worked on every problem listed here. We’re interested in the depth of your leadership, the quality of your judgement and the impact you enable through others.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Belgium, Zaventem
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Why PlayStation?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The
Direct to Consumer (D2C) Data Science
organization comprises Data Science, Data Engineering and ML Engineering practices. D2C Data Science helps PlayStation grow and operate its digital business across commerce, subscriptions, payments, lifecycle experiences and player-facing services. We partner with product, engineering, finance, marketing and operations teams to turn experimentation, forecasting, AI and production-quality measurement into better player experiences.
Role overview:
Within D2C Data Science, the D2C ML Engineering team is the center of excellence for machine learning engineering. We build and operate the in-house machine learning platform that data scientists use to design, deploy, monitor and experiment with the models powering production decisions across the D2C portfolio.
This is a hands-on software engineering role supporting the production use of machine learning. You will build services, pipelines and tools that deliver solutions across payments, fraud prevention and other D2C use cases, including bringing machine learning capabilities into production. You will take ownership of defined components or improvements within our existing architecture, working closely with data scientists and other ML engineers across a globally distributed team. Strong software engineering foundations and a practical understanding of machine learning will help you grow into the wider ML lifecycle.
This role follows a hybrid working arrangement, with work primarily performed remotely and attendance at the Brussels office as needed.
What you'll be doing:
Contribute to services and pipelines that support activities such as model training, batch or real-time scoring, and production monitoring.
Develop and maintain data transformations, feature aggregations and integrations using Python or Java and SQL.
Help integrate model deployments and A/B experiments in partnership with data scientists and other ML engineers.
Improve automated testing, deployment, monitoring and troubleshooting, and participate in the team’s on-call rotation (no nights).
What we're looking for:
Master’s degree in Computer Science, Machine Learning or a related field, with 3+ years of relevant experience.
Strong software engineering foundations, with experience building, deploying and supporting production systems using Python or Java, including monitoring and troubleshooting.
Ability to use AI-assisted development tools effectively, assess their output, and validate changes through appropriate testing and monitoring.
Practical understanding of machine learning concepts and workflows, with some experience applying or supporting ML/AI systems and using SQL to prepare and investigate data.
Ability to work closely with data scientists and product partners across a globally distributed team, and translate their needs into reliable software.
Desirable skills:
Exposure to fraud, payments, risk, account security or other adversarial e-commerce problem spaces.
Interest or experience in generative AI applications and agentic workflows.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
География найма не уточнена
United States - Remote
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Milan; Kindly note that relocation or visa support is not offered for this role
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Leeds, England, United Kingdom; London, England, United Kingdom; Manchester, England, United Kingdom
seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief