Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Brand & Experience team builds the emotional connection between Deliveroo and our customers, riders, and partners. With a deep understanding of our audience and a passion for creativity, we bring our brand to life across every touchpoint. Whether it’s a push notification, social campaign, or packaging design—we craft compelling experiences that shape perceptions, spark engagement, and make Deliveroo a loved, global brand.
We’re looking for a Senior Marketing Manager, Brand Integrated Marketing to join our London team. This is a hybrid role. In this role, you’ll help us take ideas from global strategy through to local activation across markets, delivering integrated campaigns that drive measurable business growth.
What You’ll Be Doing
You’ll be joining the Integrated Marketing team. We own the Deliveroo brand globally and lead our biggest campaign moments. Working in a cross-functional squad alongside strategic teams, functional leads, and local markets, we turn big ideas into high-impact campaigns across our markets.
Here’s what your day-to-day might look like:
Global Campaign Ownership:
Lead high-profile global marketing programmes and integrated campaigns from global strategy through to local market execution.
Framework & Playbook Development:
Design, scale, and maintain measurement frameworks, playbooks, and systems that enable global and local teams to execute best-in-class brand campaigns.
Cross-Functional Leadership:
Partner closely with cross-functional squads, strategic teams, functional leads, and local market leads to align campaign strategies with core business goals.
Stakeholder Management:
Influence senior stakeholders across the global organisation without direct authority, ensuring alignment on messaging, execution, and performance metrics.
Strategic Optimisation:
Balance tactical execution with a longer-term strategic perspective to solve complex marketing briefs and continuously optimize brand performance.
What You’ll Need to Thrive
Essential
Integrated Brand Leadership:
Proven experience leading end-to-end global integrated marketing campaigns from initial strategy through to local market activation.
Framework Development:
Strong track record in establishing measurement frameworks, campaign playbooks, and operational systems that scale across multiple regions.
Stakeholder Influence:
Demonstrated ability to influence and align senior cross-functional stakeholders and matrix teams without direct line management authority.
Strategic & Tactical Execution:
Proven ability to operate independently on complex or ambiguous briefs, balancing day-to-day execution with longer-term brand strategy.
Commercial Acumen:
Strong expertise in linking brand initiatives and marketing campaigns directly to measurable business growth and commercial impact.
Nice to Have
Experience navigating three-sided marketplace dynamics or fast-paced consumer tech environments.
Background working across international or multi-market structures.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.
We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Location: Intellias
Meet your recruiter
Yuliya Tsyapenko
yuliya.tsyapenko@intellias.com
https://www.linkedin.com...
Vacancy details
OTHER
OTHER
OTHER
Ukraine
Remote
APPLY NOW
REFER A FRIEND
We are looking for a Procurement Manager to join our team and drive strategic sourcing and procurement excellence across indirect categories. If you enjoy negotiations, building strong supplier partnerships, and making a measurable business impact, we’d love to hear from you.
What project we have for you
We are looking for a colleague to lead sourcing and procurement across a broad range of indirect categories, driving value, compliance, and supplier performance at scale.
What you will do
Own sourcing strategy and procurement planning across a broad and evolving range of indirect categories — from demand forecasting with business units to executing cost-optimised sourcing initiatives.
Lead formal sourcing processes for high-value purchases, and provide consultative support and effort-sharing on smaller purchases where colleagues self-manage sourcing — applying the right approach (price comparison, RFQ, or RFP) based on purchase value and demand nature.
Evaluate, select, and negotiate with suppliers to secure the best combination of cost, quality, and terms.
Draft, negotiate, and manage contracts — including accurate documentation, recordkeeping, and compliance with internal governance.
Align procurement decisions with technical specifications, project requirements, and delivery timelines in close partnership with internal stakeholders.
Build strong supplier relationships and track performance against agreed KPIs, resolving issues through a structured escalation process when needed.
Identify and mitigate supply chain and vendor risk, following relevant policies and compliance requirements.
Champion ethical, sustainable (ESG) procurement practices.
Deliver procurement reporting and spend analysis, communicating insights clearly to stakeholders.
What you need for this
Bachelor’s degree in Business, Supply Chain Management, or a related field (Master’s degree preferred).
Proven experience in indirect procurement, sourcing, vendor management, and demand management across multiple categories.
Strong negotiation skills and the ability to secure favourable terms and agreements.
Excellent communication and stakeholder management skills, with the ability to align cross-functional teams internally.
Strong analytical and problem-solving abilities.
Fluency in Ukrainian and English (written and spoken).
Attention to detail and an analytical mindset, with the ability to make data-driven decisions.
Adaptability and versatility in handling a wide range of procurement categories.
Knowledge of procurement best practices and relevant laws and regulations.
Familiarity with compliance and ethical considerations in procurement.
Nice to have:
Procurement certification (e.g., CIPS) or relevant training.
Experience in IT hardware/software procurement.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Argentina; Poland; Brazil; Colombia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Senior Desktop Support / Helpdesk Engineer to own the everyday technology experience for Solvd’s employees — from a new hire’s first login to the day a leaver hands back their laptop. You’ll be the senior escalation point for end-user issues and the hands-on lead for our Mac-heavy fleet.
You’ll also play a key role in two active projects: selecting and migrating to Intune’s replacement, and tightening how we manage identity, access, and SaaS apps across Microsoft 365. We want someone who fixes problems fast — then automates and documents the fix so it stays fixed.
WHAT YOU’LL DO
Mac-first fleet management
- Support and administer macOS devices plus a smaller number of Windows machines — provisioning, patching, OS upgrades, and break/fix.
- Help evaluate and select our next MDM (Jamf, JumpCloud, and Fleet are on the shortlist), then lead the migration from Microsoft Intune including configuration profiles, re-enrollment, and employee communication.
- Run zero-touch deployment through Apple Business Manager and Automated Device Enrollment so remote hires get a ready-to-use laptop on day one.
- Enforce and report on security baselines — FileVault, OS update policy, firewall, and endpoint protection.
- Own the hardware lifecycle across regions: purchasing, inventory, shipping, repairs, device recovery, and secure disposal.
Microsoft 365 & identity
- Administer Microsoft 365 — Exchange Online, Teams, SharePoint, OneDrive, and licensing.
- Manage users, groups, and access in Microsoft Entra ID including MFA, Conditional Access, and SSO.
- Build and maintain SSO and SCIM integrations so access is granted and removed automatically.
SaaS stack
- Administer core SaaS tools and maintain an up-to-date inventory of apps, owners, and licenses.
- Cut unused licenses, shadow IT, and access drift.
Helpdesk leadership
- Act as the senior escalation point for complex hardware, software, network, and access issues.
- Own onboarding and offboarding end to end — new hires productive immediately, leavers losing access the same day.
- Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff.
- Write knowledge base articles and self-service guides that reduce repeat tickets.
Automation & improvement
- Automate routine work with Bash/zsh, Python, or PowerShell and low-code workflow tools.
- Support security and compliance work with the IT & Security Manager — access reviews, audit evidence, and policy rollout.
- Use ticket trends to find and fix root causes rather than just close tickets.
REQUIRED SKILLS & EXPERIENCE
- 5+ years in desktop support, helpdesk, or IT operations including at least 2 years at senior or escalation level.
- Expert-level macOS support — configuration profiles, Apple Business Manager, and Automated Device Enrollment.
- Hands-on administration of a Mac MDM platform — Jamf Pro, JumpCloud, Fleet, Kandji, or Intune.
- Strong Microsoft 365 and Entra ID administration — MFA, Conditional Access, and licensing.
- Experience in a SaaS-heavy, cloud-first company including SSO (SAML/OIDC) and SCIM provisioning.
- Scripting in Bash/zsh — Python or PowerShell is a plus.
- Experience supporting a remote, international workforce across multiple time zones including hardware logistics.
- Clear written and spoken English with the patience to explain technical issues to non-technical colleagues.
- A habit of documenting and improving processes, not just closing tickets.
PREFERRED QUALIFICATIONS
- Experience leading an MDM migration — especially from Intune to Jamf, JumpCloud, or Fleet — or running a platform evaluation.
- Apple or Jamf certifications — Apple Device Support, Jamf CCT/CCA, or similar.
- Microsoft certifications — MS-102 (Microsoft 365 Administrator) or MD-102 (Endpoint Administrator).
- Experience with ITSM tools such as Jira Service Management, Freshservice, or Zendesk.
- Familiarity with endpoint security tools — CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint.
- Exposure to security frameworks such as ISO 27001, SOC 2, or CIS benchmarks.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Israel - Office - Tel Aviv
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Opportunity:
Tenable is hiring a Technical Director of Architecture: a hands-on generalist who can take on any technical problem in the platform and carry it to a decision.
The scope is deliberately broad. You will move between data processing and streaming, platform infrastructure, CI/CD and release engineering, application architecture, and the security surfaces our customers depend on. Some weeks you will design a pipeline that has to hold trillions of events. Others you will be inside a product team's codebase untangling a consistency problem, or writing the prototype that settles whether an approach actually works.
You report to the Chief Architect and serve as a floating senior technical authority: the person teams call when a problem crosses ownership boundaries or has no obvious owner.
Your Role:
Architecture Across the Platform
Own architectural direction for problems that span product lines: data models, service boundaries, integration patterns, and failure behavior.
Work wherever the need is highest across data processing, platform infrastructure, delivery, application tiers, and security, and become productive in a new domain quickly.
Maintain a rolling 6-12 month technical roadmap with a clear end state and discrete, deliverable phases.
Identify systemic risk and accumulated technical debt, size the blast radius, and partner with Product Management to sequence the remediation.
Hands-On Engineering
Write code, review code, and prototype. Debug production problems where the diagnosis is architectural.
Review design documents and pull requests deeply enough to catch what everyone else missed.
Build proof-of-concepts that test a hypothesis and settle debates with evidence.
Set the standard for engineering rigor through your own work.
Reducing Complexity
Simplify the technology surface: fewer competing choices, clearer guardrails, paved paths that teams actually take.
Streamline development patterns to shorten time-to-first-change and reduce MTTR.
Establish standards for how systems are designed, doc
umented, and handed to operations.
Influence and Leadership
Act as the final technical authority in your domain and own the call once it is made.
Partner with Technical Leads, Product Owners, SRE, and Data Platform teams to keep architecture aligned to business objectives.
Present options to leadership with honest trade-offs and a defensible recommendation.
Mentor engineers at every career stage and raise the architectural judgment of the wider organization.
Drive adoption of your own designs. An architecture nobody runs is a document.
AI-Augmented Engineering
Use AI tooling as part of your daily practice: code generation, codebase comprehension, test generation, review, and investigation.
Model the standard for the organization: where AI accelerates the work, where it misleads, and how to verify what it produces.
Apply AI to architecture and operations problems, including pipeline analysis, incident triage, runbook automation, and capacity planning.
Evaluate new tools and make pragmatic build-versus-buy-versus-adopt recommendations with a clear view of the risk.
How We'll Measure Success:
Architectural clarity: decisions documented, roadmaps with clear phase gates, an end state people understand.
Delivery impact: measurable improvement in lead time, deployment frequency, change failure rate, and MTTR on the teams you have worked with.
Simplification: fewer competing patterns, lower cost of change, and a faster ramp for new engineers.
AI adoption: velocity and quality gains from AI-assisted engineering that hold up under measurement.
Trusted partnerships: engineering, product, and SRE leaders seek you out early.
Team growth: a visible lift in architectural judgment across the organization.
What You'll Need:
10+ years of software engineering experience, with meaningful depth in architecture at scale.
Generalist range: you have shipped in more than one of services, data, infrastructure, or delivery, and you become productive in a new domain within weeks.
Hands-on fluency: you can read an unfamiliar codebase and contribute to it, write a service or a Terraform module, debug a distributed failure, and review code with authority.
Systems thinking: you reason naturally about failure modes, blast radius, and second-order effects.
Strong written communication: you make a hard architectural problem legible to an engineer, a product manager, and an executive.
Working fluency with AI-assisted development: you use these tools regularly, understand their failure modes, and can tell when their output is wrong.
Comfort with ambiguity: you take an underspecified problem, define it, and drive it to a decision.
And Ideally:
Depth in one area: data processing and streaming (Kafka, Spark, Flink), cloud platform and Kubernetes, or CI/CD and release engineering.
Experience with cybersecurity or security product platforms.
Platform engineering patterns: internal developer platforms, self-service infrastructure, golden paths.
FinOps and cost optimization at scale.
Public technical writing or open-source contributions.
Experience moving an organization from legacy patterns to modern architecture.
If this sounds like the environment where you do your best work, we'd love to meet you.
Tenable is committed to Equal Employment Opportunity (EEO) — through all applicable laws and regulations at the international, federal, state, and local levels.
#LI-TA1
#LI-Office
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Frankfurt, Germany
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
Sales Development Representatives (SDR) play a key role in the sales process. In this role, you’ll have the opportunity to impact the growth of our business and support our sales team. The role focuses on prospecting new clients within the DACH region. You will be responsible for reaching out to potential clients to learn their current pain points with social media and sell the Brandwatch solution. This is the perfect role for someone who is number driven, self-motivated, hardworking, and a team player! Cision has an ethos of encouraging autonomy, ambition, boldness, and experimentation. We value open people who take initiative and aren’t afraid to fail, learn from mistakes, adjust, and try to get better at what they do every day.
Essential Responsibilities:
-Research new markets, build a pipeline of potential leads, and nurture relationships using Salesloft, Salesforce, LinkedIn, and other platforms
-Be the face of Cision.com, you are the first point of contact to engage our potential customers
-Become an expert on our brand, business, and SaaS product
-Identify points of contact within target companies and reach out to prospective clients via outbound calls, emails and social media
-Manage inbounding requests.
-Make an average of 50 outbound calls to prospects daily with the goal of scheduling platform demos
-Qualify new leads and follow up on warm leads, own your pipeline
-Nurture relationships with potential customers
-Book demos with qualified leads for your Account Executive team
-Meet and exceed quarterly targets
-Stay current on industry news and understand the social media landscape
-Growth potential, SDRs have a clear growth plan with potential to become Account Executives
Minimum Required Qualifications
-Higher education or a Bachelor Degree
-Positivity and determination, ability to turn a "no" into a "yes" through consultative questioning and coping with rejection
-Native level of German language plus fluency in English
-Team player attitude, eager to be part of an ambitious team
-Ability to thrive in a quota driven environment with short and long sales cycles
-Cold calling experience an advantage
-Exceptional ability to organize work and tasks
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. We equip PR and corporate communications, marketing, and social media professionals with the tools they need to excel in today's data driven world. Our deep expertise, exclusive data partnerships, and award-winning products, including
CisionOne
,
Brandwatch
, and
PR Newswire
, enable over 75,000 companies and organizations, including 84% of the Fortune 500, to see and be seen, understand and be understood by the audiences that matter most to them.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the
CEO Action for Diversity & Inclusion™ pledge
and named a “Top Diversity Employer” for 2021 by
DiversityJobs.com
.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
Cision, Inc. "the Company" only communicates with candidates and extends job offers through direct channels, not third parties.
Please review our
Global Candidate Data Privacy Statement
to learn about Cision’s commitment to protecting personal data collected during the hiring process.
**Day-to-day preferred language with colleagues and set-up for reports and analyses will mostly be German, however, please bear in mind that Cision is a global company, and so is our Talent Acquisition team, so please apply using a CV written in English so we can review your application**
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your mission
I’m Daniel Alonso and I recently joined as CPO at Catawiki, and I previously was CPO at Glovo. My mandate is to 10x Catawiki. For that, we are 10 Product Managers in the team, meaning every individual drives no less than 10% of our platform’s evolution. I am looking for a Principal Product Manager to lead the entire Customer Service. You will report to me and will have 1 PM directly reporting to you.
We have many App reviews and Trustpilot reviews complaining about Customer Service and we want to solve that. At the same time we want to reduce the costs of tackling customer contacts. So, in summary the mission is simple: Provide response to our users (Buyers and Sellers) while lowering the costs. To achieve this, AI is your best friend.
My expectation of you is that you are obsessed with the metric and the target we define every semester. From there, you have autonomy to determine the best set of initiatives to achieve it.
The three core characteristics, I am looking for in this role are:
Self-aware: I do not ask anyone to be perfect, but it is very important to me that you are self-aware of your weaknesses and humble enough to admit when something does not meet the bar.
High IQ: The problem space requires deep thinking and I expect you to be able to come up with robust solutions to problems
Strong communications: There are multiple stakeholders to manage, from engineering to data to the actual CS department. Hence, it is important that you are sharp in oral and written communications
I take for granted that you have 5+ years of product management experience at a high stakes role.
The role is based in Lisbon and is hybrid, 2 mandatory days in the office.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Riyadh, Saudi Arabia
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE FOUNDING SALES OPPORTUNITY
We are looking for our first-ever Sales hire in Saudi Arabia — a rare founding opportunity to build Alan's commercial practice in the Kingdom from the ground up.
You will be Alan's flag-bearer in KSA: the person who shapes how we sell, who we sell to, and how we build relationships with companies that want to offer their employees a truly great health experience.
This is not a role for someone looking for a well-defined playbook to execute. It is a role for someone who wants to write the playbook — and who has the experience to do so.
⭐️ YOUR MISSION
You’ll own the entire sales cycle, from prospecting and outreach to discovery, demo, offer building, and closing.
At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless.
We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft).
You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.
As Founding Sales for KSA, you will also:
- Build Alan's local presence with HR Directors, CFOs, and C-level decision-makers at companies who care about their employees' wellbeing
- Act as the eyes and ears of the company in KSA — feeding market intelligence, prospect feedback, and local insights back to the product and strategy teams
- Shape the sales function in KSA — setting the rituals, tools, and standards that future teammates will build on
- Evangelize Alan's approach in the market, positioning Alan as a trusted and innovative health partner for Saudi employers
- Contribute to Alan globally — leveraging and enriching the playbooks built in France, Belgium, Spain, and Canada
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit if you:
- Are currently allowed to work legally for any employer in KSA, based in or willing to relocate to Riyadh
- Have Saudi citizenship
- Have 5+ years of B2B sales experience, ideally in the tech or SaaS space (you are familiar with product demos, discovery frameworks, complex deal cycles)
- Have demonstrated the ability to prospect, close, and build — not just manage existing accounts
- Are highly autonomous — you thrive in ambiguous, fast-moving environments and don't need a fully built machine to be effective
- Have native or fluent Arabic
- Have strong written and verbal communication skills in English
- Are analytical, organized, and rigorous — you manage your pipeline with precision
- Have empathy — you genuinely care about understanding and solving the problems of the companies and people you work with
- Are not driven primarily by commissions — you are motivated by impact, ownership, and long-term value creation
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Competitive base salary — above market, no commission model. We believe in paying well and trusting people to do great work
- Meaningful equity — you are building this from scratch, and you should share in what you create
- A world-class team to lean on — you won't be alone. You'll have the full support of Alan's international sales, product, and operations teams
- Alan's health coverage (of course 😊)
- The tools to do your best work — MacBook, the best software, and an environment built for focus
- Real ownership and impact — you are not a cog in a machine. You are the machine.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Remote, United Kingdom
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
You'll build and lead the regional team of product Subject Matter Experts who win GitLab's most complex opportunities. Your team covers four product groups: Security & Compliance, Platform, Core DevSecOps, and AI & Competitive. You'll partner with regional sales leadership to decide where SMEs go, coach your team to technical wins, and make sure every engagement leaves the Account team stronger. This is a player-coach role. You'll stay close to the technology and step into critical deals yourself.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups, with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders. Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning. Hold a high bar for technical quality.
Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
Work with your peer regional managers and the Senior Director on shared assets, enablement programs and a consistent global playbook.
Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.
What you'll bring
5+ Years experience leading technical pre-sales, solutions architecture or consulting, including time leading teams of technical individual contributors.
Hands-on depth in at least one of the four product groups, and enough breadth to coach across all four, including working fluency with AI-assisted development.
A record of hiring and developing high-performing technical specialists or SAs.
Experience partnering with sales leaders on enterprise forecasts, deal strategy and territory planning.
Comfort with data. You can show how your team moves win rates, cycle times and consumption.
Strong executive presence with customers and internal leaders.
Experience leading through change, with clear and steady communication.
Experience running an overlay or specialist team, or launching a new team or product category.
Ability to travel at least 25%
How you'll be measured
Regional product-category commit attainment and consumption growth.
Technical win rate, PoV conversion and time to production use on SME-engaged opportunities.
SME coverage of the top 10% of regional opportunities, and lead time from request to engagement.
Account SA satisfaction with SME support.
Team hiring, ramp time, engagement and retention.
EAP Participation Rates for your given geography
#LI-CM1
About the team
SMEs are part of GitLab's Solutions Architecture team, a trusted technical partner for the field. The SME organization brings the deepest product expertise to GitLab's most complex opportunities, scales that expertise into the Account SA team, and carries customer feedback into product direction, enablement and value messaging. The team is distributed and all-remote.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Dubai, United Arab Emirates
Workplace: on-site
Deluxe Holiday Homes
is seeking a talented
MEP Multi Technician
to join our Maintenance department. The ideal candidate will have to undertake the responsibility to preserve the good condition and functionality of premises. You will perform maintenance tasks of great variety such as MEP, HVAC installations, Maintenance, painting, landscaping etc.
Responsibilities
Conduct all sort of fixes, repairs, replacements including but not limited to electrical, plumbing, carpentry, painting, pool and air conditioner.
Responsible for completing basic maintenance work orders as assigned at company managed rental properties or offices.
Report work performed, time spent, parts used, and next steps needed if necessary.
Responsible for keeping maintenance tools, used vehicle and properties clean, organized and in safe condition while conducting any operation.
Maintain and keep log of own inventory. Report all expenses and consumed materials on the superior in proper manner.
Prepare or assist in preparing properties to a ready-for-occupancy condition, prepare inspection report when required.
Report work performed, time spent, parts used, and next steps needed if necessary.
Responsible for keeping maintenance tools, used vehicle and properties clean, organized and in safe condition while conducting any operation.
Maintain and update supply inventory. Safeguard all supplies, equipment and tools.
Perform other job duties including but not limited to office and interior home maintenance or other property management functions as needed and requested by supervisor.
Represents Deluxe Holiday Homes in a professional manner at all times.
During emergency to immediately attend to the required property/place (can occur on Friday or during night-time) in order to help prevent the emergency and provide temporary solution (such as water leakage, etc.).
Perform any other jobs as assigned by management.
To excel in this role, you should have a strong technical background and be familiar with various maintenance procedures. You should also possess excellent problem-solving skills and be able to work independently or as part of a team.
Prior experience in a similar maintenance role
Knowledge of HVAC and MEP systems
Proficiency in basic carpentry and painting techniques
Ability to prioritize and manage multiple tasks.
Conversational level of English speaking, reading and writing is required.
Strong attention to detail
Excellent communication and interpersonal skills
Valid UAE manual driving license is required.
Willingness to travel between company-managed properties and attend urgent maintenance requests as required.
If you are a motivated individual with a passion for maintenance and a desire to contribute to the success of Deluxe Holiday Homes, we would love to hear from you. Apply now to join our team as a General Technician!
Location: London
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
We are building for the >80% of economic activity that happens beyond the reach of screens. AI has learned from the text, images and video online, but it still lacks an accurate understanding of physical space. It can't yet reason about real places well enough for robots, field crews and AI agents to rely on it, and closing that gap will change how factories, power grids, cities and defense operations run.
That's one of the biggest unsolved problems in AI, and it's the one we're solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That's why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world's most widely used maps. Now we're building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
The Large Geospatial Model is Niantic Spatial's foundation model of the physical world. It learns from years of real-world captures of millions of places, and people, robots and AI agents use it to find out where they are, what is around them and what has changed. Each step up in scale has given the model capabilities it did not have before. The next problems are some of the hardest in AI: filling in the parts of a place no camera saw while marking what was inferred, measuring what changed between visits, and predicting what will change next.
Customers already use the model in production. Energy companies use it to guide field crews to equipment on large industrial sites, defense partners use it for positioning where GPS is jammed or unavailable, and robotics companies train robots in metric-scale copies of the real sites they will work in.
You will be the first product leader for the model and the data it learns from, reporting to the Chief Product Officer. You decide which capabilities it gains and in what order, the bar each release has to clear, and what data Niantic Spatial collects, licenses or partners for to get there. You set those priorities directly with the Chief Scientist and the London research team who train the model.
If you have shipped a frontier language model, most of the job will be familiar: evals, data mix and release decisions. The job differs in two ways. Every output of this model can be scored against a measured real place, so its evals rest on ground truth. And its data is collected in the physical world, so choosing what to capture next is a product decision with a real cost. Experience in 3D or mapping is welcome but not required.
By the end of your first year, research, engineering and the product leads for industrial, defense, robotics and platform customers work from one model roadmap that you own, each release ships against evals you wrote, and the model's newest capabilities are in customers' hands.
WHAT YOU'LL DO
- Own the Model Roadmap - Decide the order in which the Large Geospatial Model gains its next capabilities, from filling in unseen parts of a site to measuring and predicting change, based on what industrial, defense, robotics and platform customers will pay for. Turn customer problems into specific research requirements, and bring new research results to the product leads who sell into each market.
- Set the Release Bar - Define the evals and acceptance criteria for each capability with the Real-World Test Lab, which measures model output against ground truth in real places. Decide whether each release ships or goes back for more data or training.
- Own the Data Plan - Decide what data Niantic Spatial collects, buys, licenses or gets through partners, and set the product terms of those deals with Legal and Business Development. Set the curation, labeling, consent, privacy and training-rights requirements every dataset has to meet, and keep a record of which data went into each model version.
- Turn Capabilities into Products - Decide when a new model capability is ready to become something customers buy, what it promises them, and how it reaches them through Niantic Spatial's products and platform.
- Set the Long-Term Direction - Decide where the model goes over the next several years, as it moves from describing places as they are to tracking how they change and anticipating what comes next, and make the case for the research and data investment that takes.
WHAT YOU'LL BRING
- 8+ years in product management, including at least three years shipping a large model to users or customers.
- Experience writing evals for a model and using them to decide when a release was ready.
- Direct work on training data, such as setting a data mix, running labeling or human-feedback programs, or negotiating data licenses.
- Enough depth in how large models are trained, post-trained and evaluated that researchers bring you into their technical decisions. Many strong candidates for this role were ML engineers or researchers before they moved into product.
- Experience setting direction for research and engineering teams that did not report to you.
- A bachelor's degree in computer science, engineering, or a related field, or equivalent experience.
NICE TO HAVE
- Experience in 3D computer vision, reconstruction, localization, mapping, geospatial data, robotics or autonomous systems.
- An advanced degree in machine learning, computer vision, robotics, or a related field.
- Experience with Gaussian splatting, neural fields or visual positioning systems.
- Experience with government or defense requirements for data provenance and security.
COMPENSATION & BENEFITS
Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package.
LOCATION & WORK MODEL
This role is based in our London office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Remote
Workplace: Remote
Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide.
Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/!
We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm.
RESPONSIBILITIES
As a Data Scientist at Phantom, you’ll help shape our consumer products through rigorous analysis, experimentation, and reliable data. You’ll work closely with Product, Engineering, Design, and Growth to understand user behavior, identify opportunities, and guide product decisions.
- Analyze user journeys, activation, engagement, retention, and monetization to identify opportunities and recommend product improvements.
- Design and evaluate A/B tests, including hypotheses, success metrics, guardrails, sample sizing, and interpretation. Communicate uncertainty and distinguish observed relationships from causal effects.
- Define and maintain product metrics, and partner with Engineering to improve instrumentation and validate the data behind them.
- Build reusable analytical datasets and dbt models using SQL. Collaborate with Data Engineering on Snowflake, Dagster, and ETL pipelines to improve data quality and support analysis.
- Use Python for statistical analysis, modeling, and automation. Make your work reproducible, documented, and maintainable.
- Incorporate AI coding tools such as Codex, Claude Code, and Cursor into your workflow to accelerate development and analysis. Review and validate generated code, assumptions, and results.
- Independently lead ambiguous problems from initial question through analysis, recommendation, and measurement. Communicate clearly, challenge assumptions constructively, and influence priorities across teams.
QUALIFICATIONS
- 7+ years of experience in data science, product analytics, or a related field, with a demonstrated record of influencing product decisions.
- Strong foundation in statistics, including probability, statistical inference, hypothesis testing, regression, and sources of bias and confounding. Ability to select appropriate methods and explain their assumptions and limitations.
- Practical experience designing and analyzing A/B tests, including defining metrics, assessing statistical power, checking experiment validity, and translating results into decisions.
- Advanced SQL skills and strong proficiency in Python for data exploration, statistical analysis, and reproducible analytical workflows.
- Working knowledge of dbt, data modeling, and modern data platforms. Familiarity with orchestration tools such as Dagster and how ETL pipelines, dependencies, and refresh schedules affect downstream analysis.
- Hands-on experience using AI coding tools such as Codex, Claude Code, or Cursor in your regular workflow, with the judgment to verify correctness and maintain code quality.
- Experience partnering directly with product teams, ideally on consumer products, to understand behavior and improve activation, engagement, retention, or monetization.
- Ability to independently structure ambiguous problems, prioritize work, and communicate recommendations to technical and nontechnical partners.
- Curiosity, initiative, and a willingness to learn unfamiliar systems and follow through on useful work.
NICE TO HAVE
- Experience working with Snowflake, including querying large datasets and understanding query performance and cost.
- Experience with crypto, tokenized assets, finance, or fintech.
Why Work With Us
Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.
- Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world.
- Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless.
- Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation.
Benefits (only available to full-time employees)
- Competitive salary and equity
- Comprehensive insurance (medical/dental/vision): base plan 100% covered
- Flexible hours and a long-standing, supportive remote environment
- Unlimited vacation: Take time when you need it (and we really mean it!)
- 401(k) retirement plan
- Wellness stipend
- Weekly meal stipend
- Learning & Development stipend
- Remote / WFH set-up stipend
We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.
We're looking for a Marketing Design Team Lead who is equal parts creative leader, marketer, and AI geek, someone who knows how to achieve business goals through visuals that actually sell. Lead, mentor, and scale a team of 3 to 6 AI-driven Creative Designers - grow people, not just output;
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore
About the Role
Cloudflare is looking for a highly organized and detail-oriented Recruiting Coordinator to be a cornerstone of our hiring engine in Singapore. This isn't just about managing calendars; you'll be a key player in bringing structure to our hiring efforts, ensuring an exceptional global candidate experience, and supporting the high-quality hiring decisions that drive our mission forward.
If you're someone who thrives in a collaborative, fast-paced setting, possesses a keen eye for detail, and is dedicated to delivering positive experiences, we want to hear from you. You'll work closely with recruiters, hiring managers, and interviewers, ensuring every candidate interaction truly reflects Cloudflare's best. This is a fantastic opportunity to launch or pivot into a career in Talent Acquisition, where your organizational skills and candidate-centric approach will directly influence our ability to attract top talent and shape their perception of Cloudflare.
Responsibilities
Manage interview logistics across various formats (video, phone, and in-person) with precision and efficiency, ensuring a seamless experience for all participants.
Deliver an exceptional candidate experience, both virtually and in-person, demonstrating empathy and a customer/candidate-oriented approach.
Utilize applicant tracking system, scheduling tools, dashboards, and candidate trackers to ensure accuracy and maximize efficiency for Cloudflare’s Interview Experience program.
Handle sensitive and confidential information with the utmost professionalism.
Communicate clearly, directly, and transparently with candidates, recruiters, and internal stakeholders
Partner with Recruiters and Hiring Managers to streamline processes and contribute to cross-functional recruiting operations projects and improvements.
Actively identify opportunities for process enhancements and suggesting solutions, as well as supporting program initiatives where bandwidth allows.
Collaborate with and provide mutual support to team members on shared tasks and challenges.
Desirable Skills, Knowledge, and Experience
Experience in a fast-paced environment where exceptional
organizational skills
,
high-volume coordination
, or extensive
client/customer support
were essential.
Proven ability to prioritize tasks and manage time effectively.
Maintain meticulous attention to detail, even under pressure.
Consistently meet deadlines and service standards.
A resourceful and proactive approach to identifying and resolving routine challenges independently.
Quick to learn and adapt to ambiguous or changing situations.
View mistakes as opportunities for growth.
Outstanding written and verbal communication skills.
Able to engage professionally and empathetically with diverse stakeholders.
Possess a strong collaborative spirit.
Build positive professional relationships and contribute to a supportive team environment.
A genuine passion for delivering positive experiences.
Lead with empathy and assume good intentions in all interactions.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Japan
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to play a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups
Responsibilities
In this role, you’ll:
Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them
Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Demonstrated track record of growth of business, growth strategy development and execution.
Challenger mindset with appetite to acquire new business and customers
Record of delivering market driven results, especially to scale and enterprise customers
Capable to understand English as business level and communicate in writings
Desired:
Deep experience working with telecom companies, carriers, or global communications platforms
Software, SaaS, CPaaS or CCaaS experience with AI capabilities
Fluent verbal communication in English
Cloud Technology Sales - IaaS/PaaS, virtualization, security
Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
Location
This role will be remote, and based in Japan.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately up to 50% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Responsibilities:
— Develop backend components primarily using Python.
— Engage in full-stack development with a focus on backend engineering.
— Build APIs and integrate third-party services.
— Work with frontend technologies including TypeScript.
— Utilize SQL databases in development.
Requirements:
— Strong experience in Python development.
— Solid expertise in backend engineering.
— Experience with TypeScript and frontend development.
— Experience in building APIs and integrating third-party services.
— Knowledge of SQL databases.
— Nice to have experience with Google Cloud Platform (GCP), Mobile SDKs for iOS and Android, event-driven architecture, and real-time data streaming.
Conditions:
— Location: Poland.
— Full-time, long-term engagement.
— Hourly rate between $19 and $24 gross.
— English proficiency at B2 level or higher.
— Availability to overlap working hours until 22:00–23:00 Eastern European time.
To apply: Please send your CV and expected rate to @yourhrnastya.
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
Join Catawiki as a
UX Designer
shaping the experience of buying and selling special objects, from discovery through to the experience after a sale. This role is not tied to a single product vertical: its scope can sit within Demand (buyer-side features), Supply (seller-side features) or Fulfilment (post-sale experiences, including payments, shipping and customer service).
You'll bring a connected view of the marketplace to your product area, understanding how buyer, seller and post-sale experiences influence one another. You'll identify where people need support and where design can make the greatest difference, balancing customer needs, business goals and technical constraints. You'll lead through your work and influence, rather than people management.
What You'll Do
Lead design for parts of the seller and expert experience, from research and early concepts through prototyping, delivery and learning after launch.
Use customer research, behavioural data and business insight to frame problems, identify needs and prioritise design opportunities.
Turn complex problems into clear journeys, interaction and interface designs, prototypes and service flows. Test ideas with customers and colleagues, and use what you learn to improve them.
Partner with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers to shape and deliver solutions.
Balance user empathy with business goals and technical constraints, connecting your design decisions to measurable customer and commercial impact.
Contribute to design systems and shared patterns that create coherent experiences across Catawiki.
Use Figma and practical AI-assisted workflows to explore ideas and build prototypes, applying judgment to the outputs.
Communicate your thinking clearly, tell the story behind your decisions and iterate in response to feedback.
Navigate ambiguity and competing priorities, getting up to speed quickly with the aim of contributing productively within your first month.
What You'll Bring
5+ years of experience owning UX or product design work end to end
, with a portfolio showing how you approached complex problems, the decisions you made and the outcomes you contributed to.
Strong interaction design, prototyping and visual communication skills
, with an understanding of how to use and improve design systems and shared patterns.
Experience conducting or contributing to customer research and translating research
, data and direct feedback into design decisions.
Strong Figma skills and practical experience using AI for design ideation or prototyping
, alongside a willingness to keep experimenting.
Clear, structured communication in English
and the ability to explain your approach to design and non-design partners.
Structured problem solving, independent decision-making and systems thinking
: understanding how decisions within one product area affect connected journeys and the wider marketplace.
The ability to manage stakeholders
, collaborate across disciplines and influence decisions without formal authority.
Adaptability and openness to feedback as priorities
, processes and design tools evolve.
Helpful experience
Working in a smaller product company, e-commerce platform or marketplace.
Designing seller journeys or working on marketplace experiences.
Delivering in less structured environments with several competing priorities.
How We Work
Across disciplines
: You'll work closely with Product Managers, Engineers, Data Scientists, UX Writers, supply stakeholders and other designers, bringing customer needs, business goals and technical constraints into shared decisions.
From evidence to iteration
: Customer research, behavioural data and direct feedback help shape the work. You'll explore and test ideas, iterate with customers and colleagues, and keep learning after launch.
With ownership and openness
: You'll own design decisions, explain your rationale and bring feedback into the process. Clear communication and influence matter more than formal authority.
With shared patterns and practical tools
: We use Figma, design systems and shared patterns to build coherent experiences. AI-assisted workflows and rapid prototyping help us explore ideas and test assumptions, with design judgment guiding how we use the results.
Where You’ll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in the
Portugal
. As a result, visa sponsorship and relocation support are not available for this position.
In Return
You'll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Lisbon, Portugal
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
Your Mission
As an
Engineering Manager
for CS Tech at Catawiki, you’ll lead and develop a team of 7–10 engineers, shaping the technology at the heart of our customer support experience. Your mission is to delight customers, especially when things don’t go to plan, by building tools that strengthen our AI Frontline and enable the entire Customer Service department to resolve issues quickly, fairly and consistently.
You’ll own the technical direction and partner closely with Product, Design and CS to turn customer insights into better answers, simpler workflows and smooth handovers between AI and people.
By combining technical judgement with empathetic leadership, you’ll help engineers experiment, take ownership and grow while delivering reliable systems. Your influence will extend beyond your team - the decisions you make will shape how AI and people work together to earn customer trust and deliver exceptional support at scale
What You'll Do
You'll help shape Catawiki's post-order journey by leading the team and the technical decisions behind a more reliable shipping experience. Your work will connect customer needs, engineering quality, and the team's growth.
Lead and grow the team
: Build a culture of ownership, accountability, and continuous improvement.
Set technical direction
: Drive system ownership for the Fulfilment domain, ensuring scalable, maintainable architecture that supports long-term product ambitions.
Improve the CS experience
: Reduce post-order friction and increase reliability for buyers and sellers.
Shape the roadmap together
: Partner with Product and UX to translate business priorities into technical strategy and deliver customer-centric solutions.
Enable better delivery
: Establish engineering standards, improve delivery processes, and introduce measurable quality metrics to help the team deliver faster and with higher quality.
Balance today and tomorrow
: Address immediate delivery needs alongside strategic platform improvements in an evolving scale-up environment.
What You'll Bring
You measure what matters, stay close to the details when needed, and know when to guide versus when to step in. You balance technical leadership with people leadership and care about the team, the systems, and the outcomes they own.
Software engineering foundation
: You bring 5–10 years of software engineering experience.
People leadership
: You have proven experience (3+ years) coaching and developing Engineers, managing performance, and supporting career progression.
Cross-functional collaboration
: You've worked in product teams, partnering effectively with Product, UX, and business stakeholders.
Technical judgement
: You're confident guiding architectural trade-offs and decisions about complex systems.
End-to-end ownership
: You tackle problems through to resolution and move solutions forward through ambiguity.
Clear communication
: You manage stakeholders effectively and influence across teams and seniority levels.
Relevant domain experience (
nice to have
)
: Experience in marketplaces, e-commerce, or scale-ups.
If you're excited about this role but your experience doesn't perfectly match every requirement, we encourage you to apply anyway. You might be exactly who we're looking for.
How We Work
You'll be part of our growing Engineering and Product Hub in Portugal, working across locations and disciplines to improve customer service for buyers and sellers.
You'll work with engineering teams across Amsterdam and Lisbon as part of our growing engineering and product hub in Portugal.
You'll collaborate with stakeholders across product, design, data, and commercial teams.
You'll balance strategic thinking with hands-on execution in an environment that values clarity, ownership, and measurable impact.
Where You’ll Be
This is a
Hybrid
role based in Lisbon.
You will work from our
Lisbon Hub
a minimum of 2 days per week.
At this time, we are only considering candidates who are already based in the
Portugal
. As a result, visa sponsorship and relocation support are not available for this position.
In Return
You'll be part of an enthusiastic, highly motivated team of
800+ Catawikians
.
A competitive
Annual Gross Base Salary
depending on your level, competencies, and overall experience.
Meal Allowance Card
stipend per working day, in addition to salary.
Health Insurance
from day 1 (including dental coverage), with access to multiple hospitals and clinics and a vast wellness network.
A
Work From Home Allowance
to help with your monthly household bills.
Commuting
between your home and our office is covered by Catawiki.
Amazing
Office
right in the centre of Lisbon.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Performance-based bonuses
Flexible PTO
Enjoy company time off during some of the major US and PH Holidays
Company-issued Device
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google, and Harvard alumni
Grow With Us
Workstream is looking for an exceptional team member to join our Customer Support team as a Customer Support Team Lead. The Customer Support Team Lead will lead a team of 8-13 Customer Support Specialists who support our customers through phone, chat, and email. The role is responsible for employee development, focusing on competency and skill building, and incorporating a business continuity plan that supports seamless knowledge transfer and drives high levels of employee performance and engagement. This includes coaching and providing actionable feedback to team members to promote career development and exceed support standards, measures, and goals. The lead is expected to escalate trends and urgent issues, with strong proposals to fix.
Day in the Life
Responsible for team performance and retention.
Own building and optimizing processes for driving internal efficiencies, issue resolution, customer satisfaction, and SLA success.
Ensure the success of each Customer Support Specialist and the overall Customer Support leadership team.
Conduct weekly 1:1s with each team member to level them up within their role and discuss role-specific topics such as effective and efficient issue resolution, navigating difficult conversations with customers, tools navigation, troubleshooting, etc.
Participate in functional Management discussions to enable consistent calibration on processes, best practices, and change management that may affect people managers or the broader Customer Support team.
Who You Are
At least 4 years of professional experience in the BPO, shared services, or similar industry, 2 years of which have been spent on a leadership capacity/level
Strong preference for candidates with experience in:
Managing voice accounts
Managing non-voice accounts handling SMS, chat, and email interactions
Handling both voice and non-voice accounts
Previous experience in handling a team with sales and customer service focus metrics:
CSAT
Sales
AHT
Quality
Highly organized with a problem-solving & data-driven mindset
Exceptional written, verbal, and presentation skills
Ability to become a product expert and advocate for the Workstream platform
Ability to quantify, analyze, and share findings related to project impact
A willingness to experiment rapidly, make mistakes, and learn
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
География найма не уточнена
УдалённоseniorArgentina; Poland; Brazil; Colombia; Manage the ticket queue across time zones, help set and meet service levels, and mentor junior support staff; Experience supporting a remote, international workforce across multiple time zones including hardware logistics
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