Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
- Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Brazilian Portuguese and English
- Experience building and scaling end-to-end production systems
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
- A builder and tinkerer’s mindset with high agency - you find creative ways to overcome obstacles and ship
- Comfort working directly with customers to understand their needs and solve real-world problems
- Excellent communication skills - clear, direct, and persuasive across technical and non-technical audiences
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As the Head of Early Career Recruiting, you'll own and scale our early career strategy across Notion. We've built real momentum on the engineering side — now we're ready to grow that into something bigger, expanding our early talent footprint meaningfully across the business. You'll partner with leaders across the company, university communities, and the broader talent marketplace to attract emerging talent who excel in craft and share our values. You set a high bar, you know the early career market well — university recruiting, internship conversion, emerging pipelines — and you're genuinely AI-first in how you work, always looking for ways to make the team faster and better.
This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We're looking for someone who's excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Define and own the global early career recruiting strategy — spanning internship programs, new grad hiring, and early-in-career pipelines across the business — translating priorities into a clear talent plan that scales across functions and regions.
- Manage and develop a high-performing team of early career recruiters — setting the bar and coaching to it consistently.
- Serve as a strategic advisor to business leaders — bringing market intelligence, early career compensation insights, and a clear point of view on emerging talent, whether they're coming from campus, a first job, or somewhere in between.
- Lead the adoption of AI tools, workflows, and automation across the early career recruiting function — driving meaningful change in how the team sources, assesses, and closes talent.
- Design and continuously improve the programs, processes, and infrastructure that allow us to hire with speed without sacrificing bar — including internship program design, conversion strategy, offer frameworks, and intern-to-FTE pipelines.
- Establish and own the early career metrics that matter — conversion rates, quality of hire, source mix, time to offer — and use them to drive decisions.
- Partner with Storytelling to sharpen our employer value proposition across the early talent community — positioning Notion as a destination for the next generation of world-class talent, wherever they're discovering us.
- Partner with Notion's Ambassador Program to build community and connective tissue between early talent and the broader Notion ecosystem — turning advocates into pipelines and relationships into hires.
SKILLS YOU'LL NEED TO BRING:
- 4+ years of recruiting leadership experience with a focus on early career hiring — spanning university recruiting, internship programs, new graduate pipelines, and early-in-career hiring across functions.
- A fresh perspective on how early talent is best attracted and assessed — from build challenges and work trials to the ways people just entering the workforce discover and evaluate companies — and the curiosity to keep evolving that view as the landscape changes.
- Proven track record of building and scaling high-performing early career teams and programs in fast-moving, high-growth environments.
- High agency, strategic operator who can set direction and execute — equally comfortable in a leadership conversation about talent strategy and in the weeds of a hard fall recruiting season.
- Strong analytical instincts with a track record of using data to drive decisions, i.e. conversion rates, funnel health, program ROI, and team performance.
- Trusted advisor to senior leaders, with the credibility and market knowledge to influence program investment and hiring decisions at the executive level.
- Genuine AI-first orientation — fluency with modern tools and an excitement for continuous discovery as the landscape evolves, with a track record of bringing teams along on that journey.
- Deep knowledge of early career compensation trends, talent market dynamics, and partnership models — from universities and bootcamps to the channels and communities where early-in-career talent is found.
NICE TO HAVES:
- Background in program management or talent development with experience designing structured early career experiences (rotational programs, mentorship tracks, etc.).
- Demonstrated track record of leveraging AI to meaningfully change how early career recruiting operates — not just as a tool user, but as someone who has built workflows, driven adoption, and raised the bar on what the function can do.
- Experience designing and executing diversity recruiting programs targeting HBCUs, community colleges, or underrepresented talent communities — with measurable outcomes.
- Strong network within the university recruiting, early career, and campus talent community.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $225,000 - $275,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations | Austin, TX | New York, NY | San Francisco, CA or Seattle, WA (Hybrid)
About the Role
The Cloudflare Hyperdrive team builds the technology that makes regional databases feel like they are global. Hyperdrive is a core piece of the Cloudflare Developer Platform that accelerates database queries from Cloudflare Workers by pooling connections and caching data at the edge. By eliminating the massive latency overhead of TCP, TLS, and database-specific handshakes, Hyperdrive allows developers to use the databases they already know and love—like PostgreSQL and MySQL—without the "cold start" performance penalties typically associated with serverless environments.
Responsibilities
Hyperdrive is integrated directly into the Cloudflare global network and features:
Global Connection Pooling: Maintains "warm" connections to origin databases across the globe, reducing connection times by up to 90%.
Intelligent Query Caching: Automatically caches frequently run read queries as close to the user as possible.
Protocol-Aware Proxying: Features custom-built implementations of database wire protocols (PostgreSQL and MySQL) to parse and optimize traffic in real-time.
Seamless Integration: Works with existing ORMs and drivers, providing a simple connection string that "just works" for developers.
The team is geographically distributed across North America.
You will own your code from inception to release, delivering solutions at all layers of the software stack to empower Cloudflare customers. On any given day, you might write a design document that outlines how you plan to solve a specific problem, or fix a bug in how our user experience renders. You can expect to interact with a variety of languages and technologies including, but not limited to Rust, Go, C++, Typescript.
Desirable Skills, Knowledge, and Experience
You have 5+ years of professional experience with Rust, Go, or C++. You understand how to write code that respects CPU and memory constraints.
You are comfortable with the Linux networking stack. You know your way around TCP/IP, TLS, and WebSockets.
You don’t just use databases; you understand how they work. You’re familiar with connection lifecycles, transaction states, and wire protocols.
You enjoy the challenge of debugging complex, distributed systems and building for "five nines" reliability.
Bonus Points
Experience with PgBouncer, ProxySQL, or custom database middleware.
Familiarity with the Cloudflare Workers ecosystem and the unique stateful connection challenges of ephemeral computing.
You’ve contributed to database drivers, ORMs, or low-level networking libraries.
Experience using eBPF, perf, or other profiling tools to find and kill bottlenecks.
Compensation
Compensation may be adjusted depending on work location.
F
or Bay Area based hires: Estimated annual salary of $194,000 - $266,000
For New York City, New Jersey, Washington, Washington DC, and California (excluding Bay Area) based hires: Estimated annual salary of $185,000 - $254,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering.
In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world.
You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment.
This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays.
Responsibilities
Own Customer Impacting Issues
Serve as the primary technical owner for complex customer issues and escalations.
Investigate and resolve technical problems spanning multiple systems and services.
Provide clear, proactive communication to customers throughout the lifecycle of an issue.
Coordinate Production Incident Response
Monitor and triage production alerts impacting customers or system reliability.
Coordinate incident response efforts across engineering and internal teams.
Ensure incidents are properly documented, communicated, and followed through to resolution.
Troubleshoot Systems and Data
Diagnose issues using logs, system metrics, and SQL queries.
Analyze system behavior to identify root causes of production problems.
Escalate and partner with engineering teams to drive long-term fixes.
Improve Reliability and Operational Excellence
Develop and maintain troubleshooting documentation, runbooks, and operational processes.
Identify recurring patterns and contribute to systemic improvements.
Help strengthen incident response and operational best practices as the organization scales.
Enable the Broader Support Team
Share technical insights and best practices with colleagues.
Act as a technical resource within the Support organization.
Impact You’ll Have
Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues.
Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions.
Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices.
Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows.
Requirements
Exceptional communication skills with a customer-first mindset, capable of translating complex technical issues into clear and actionable insights.
A demonstrated ability to get on a call or have a remote session with a customer during less-than-optimal times, to troubleshoot and put them at ease.
2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role.
Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve complex technical issues.
Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments.
Ability to analyze system behavior, investigate anomalies, and debug issues across distributed systems and application layers.
Experience partnering closely with Engineering teams to escalate issues, provide technical context, and drive timely resolution.
Comfortable operating in fast-paced production environments, including handling incidents, alerts, and time-sensitive customer-impacting issues.
Nice to Have
Experience participating in incident response, production alerting, or on-call rotations in a live production environment.
Familiarity with observability, monitoring, and debugging tools used to investigate system performance and reliability issues.
Experience supporting or operating within SaaS or cloud-based platforms.
Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian,
Monday.com
, or Slack.
Bonus
Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms.
Comfort analyzing application logs, system metrics, and traces to diagnose production issues.
Familiarity with modern observability and monitoring platforms such as Datadog, Grafana, or New Relic.
Basic scripting or automation skills (Python, Bash, or similar) to streamline investigations or repetitive support workflows.
Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: New York, NY, USA; San Francisco, CA, USA
About the role
We are looking for a Software Engineer to help build our new financial platform that is highly reliable, scalable, and will serve as the backbone for Chime. This platform will power the most important financial activities that millions of Chime members undertake every day. You will ensure that we build the highest levels of trust with our members by making our platform lightning-fast, available, secure, resilient and auditable. This is an exciting opportunity to be an invaluable member of a strategically important initiative for Chime.
In this role, you can expect to
Design, develop, test, and deploy components of a new financial platform
Deliver secure, reliable, and high-performance infrastructure and APIs
Work with our infrastructure engineering team to minimize the operational overhead of production systems you deploy
Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team
Learn and execute on agile methodologies, follow test driven development approach
Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
To thrive in this role, you have
Must have experience in Go
Experience in additional backend languages such as Ruby, Java and Python is preferred
Have 4+ years of engineering experience
Have contributed to the development of backend systems
Experience in payment processing systems
Take a rigorous approach to testing backed development
Experience with AWS or other cloud platforms, Cloud Native technology, No-SQL Databases as a bonus!
Have an understanding of architectural patterns of large, mission-critical production services as a bonus!
Have worked in continuous integration/deployment environments as a bonus!
Please note: If you are located in Seattle, you will be required to onboard in person at our SF HQ + occasional business travel.
#LI-Onsite #LI-WW1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$133,000
—
$184,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re hiring an Executive Assistant to the CEO to keep the CEO focused on Duolingo’s highest priorities and ensure their days run smoothly. You’ll lead complex calendar stewardship, coordinate mission-critical logistics, and partner closely with the Office of the CEO to create clarity, flow, and follow-through across internal and external engagements. This is an in-person role with regular collaboration across executive leaders and EAs.
🧠 You will...
Own end-to-end calendar management for the CEO, prioritizing time against company goals, stakeholder needs, and leadership cadences; proactively resolve conflicts and protect prep, travel, and deep-work windows.
Partner closely with the Chief of Staff, Head of Office of the CEO, and other EAs to ensure the CEO’s schedule reflects strategic priorities and that handoffs are seamless.
Plan and manage detailed domestic and international travel, including itineraries, and logistics for board meetings, off-sites, and external appearances.
Build lightweight systems and documentation that improve executive workflows; use modern productivity tools and AI to increase speed, quality, and reliability.
Serve as a high-judgment point of contact for internal and external stakeholders, maintaining confidentiality and representing the CEO’s office with professionalism.
✅ You have...
10+ years of progressive experience directly supporting senior executives, with the majority of your career spent in an Executive Assistant or comparable executive support role. Experience supporting a CEO or C-suite executive in a fast-paced, complex organization is strongly preferred.
Demonstrated excellence in high-volume calendar orchestration, logistics, and meeting readiness, with a track record of anticipating needs and solving problems proactively.
Outstanding organization and written/verbal communication skills; you keep details tight, documentation clear, and stakeholders aligned.
Unshakeable discretion and judgment; calm, focused execution under pressure; and a service mindset that helps leaders operate at their best.
Comfort collaborating across senior leadership and cross-functional teams, and working in person with the Office of the CEO and other EAs.
Proficiency with modern productivity and collaboration tools (G Suite, Slack, Zoom, Mac) and an interest in leveraging AI to streamline workflows.
⭐ Exceptional candidates will have...
10+ years supporting CEOs in high-growth or complex organizations.
Experience coordinating board meetings, leadership off-sites, and major external engagements across time zones.
Prior partnership with a Chief of Staff and/or Office of the CEO team to align executive time with strategic priorities.
Experience using generative AI and automation in an EA context to improve speed and quality of deliverables.
Experience collaborating closely with a broader Executive Operations or People function.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$152,000
—
$228,000 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
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Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Software Engineer on the Product Engineering team at Harvey, you will own and lead engineering projects across our various product lines. You will work closely with our AI, Legal, and GTM teams to build secure systems that deliver value to our customers. We are looking for individuals who have worked across the stack on incredible products across consumer, enterprise, and various industries and who are excited about building the future of application layer and genAI products.
This role is based in New York City. We use an in-person work model and offer relocation assistance to new employees.
WHAT YOU'LL DO
- Scale document ingestion and processing that is growing at 10x every 6 months
- Design massive data collection from over 50+ legal jurisdictions
- Build government-level security for top governments and firms
- Lead projects that delight customers in bringing AI to web, desktop, mobile, Google Docs, MS Word, and API experiences.
- Build AI-platform and AI-native features like agentic orchestration layers, tool calls, and retrieval systems.
- Ship across the full stack—leveraging React and TypeScript on the frontend alongside Python and Postgres on the backend—to architect intuitive UX and robust APIs for streaming results, long-running processes, and complex tool-calling workflows.
WHAT YOU HAVE
- 10+ YoE (post-BS/MS) in a product focused full-stack software engineering role.
- Experience with React, Typescript, CSS (we use TailwindCSS), Python, or related.
- Track record of building fast-growing SaaS products.
- Track record of shipping highly intuitive products, strong attention to detail.
- Experience building scalable and extensible solutions across the stack that can support multiple product lines.
- Strong programming skills and general Computer Science knowledge.
- Grit - experience working at early-stage startups is a plus.
COMPENSATION
$231,000 - $340,000 USD
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a hands-on Physical Security Systems Technician to support deployment, validation, and maintenance of physical security infrastructure across our sites throughout the United States. This role is based in New York, and requires frequent travel to support installations, upgrades, testing, and operational activities at multiple locations nationwide.
The ideal candidate combines strong physical security systems knowledge with practical IT infrastructure experience, including networking, Windows/Linux systems, storage platforms, and log analysis. They will ensure systems are properly deployed, validated, documented, and production-ready.
Key Responsibilities
Installation & Support
Install, configure, and maintain CCTV systems (cameras, NVRs/DVRs, VMS)
Support access control systems (badging, controllers, readers, permissions)
Perform hardware replacements (cameras, readers, controllers, cabling components)
Troubleshoot physical security system issues across network, hardware, operating system, and application layers
Support Windows and Linux-based systems supporting physical security platforms
Assist with storage systems used for video retention and evidence management
Testing & Validation
Execute system testing after installations and changes
Develop and run Site Acceptance Testing (SAT) procedures for new deployments
Validate system performance, coverage, failover scenarios, storage retention, and compliance with design requirements
Identify, track, and help resolve issues found during testing
Verify network connectivity, device health, and system integrations
Documentation
Produce and maintain accurate technical documentation (network diagrams, device inventories, configurations, system architecture)
Create and maintain SAT reports, test cases, and validation checklists
Document system changes, incidents, troubleshooting activities, and resolutions
Ensure documentation is structured, standardized, and audit-ready
Deployment & Operations
Support system upgrades, migrations, and new site rollouts
Work with vendors and integrators to ensure quality delivery
Provide on-site and remote support across multiple locations throughout the United States
Monitor and troubleshoot system logs to identify operational issues and root causes
Ensure systems comply with internal standards and security requirements
Required Qualifications
2+ years of hands-on experience with physical security systems (CCTV, access control)
Experience installing and configuring cameras and access control hardware
Experience with system testing, commissioning, SAT, or similar validation activities
Ability to produce clear technical documentation and reports
Solid IT infrastructure knowledge, including:
Networking (TCP/IP, VLANs, routing basics, PoE, DNS, DHCP)
Windows administration and troubleshooting
Linux administration, services, logs, and basic troubleshooting
Storage technologies and capacity management fundamentals
Log analysis and troubleshooting using system and application logs
Strong troubleshooting skills across hardware, software, operating systems, and networks
Ability to work independently in remote locations with minimal supervision
Valid driver’s license and ability to travel extensively throughout the United States
Excellent communication and organizational skills
Preferred Qualifications
Experience with enterprise VMS platforms
Familiarity with enterprise access control systems
Experience in data center, critical infrastructure, or enterprise environments
Knowledge of low-voltage cabling standards
Exposure to structured testing methodologies (SAT, UAT, commissioning)
Experience with monitoring, logging, and system health validation tools
Familiarity with virtualization platforms and enterprise IT environments
Key Traits
Hands-on and execution-focused
Detail-oriented and structured
Strong sense of ownership for quality and completeness
Clear and disciplined in documentation
Strong analytical and troubleshooting mindset
Comfortable working across multiple sites and environments
Willing and able to travel extensively throughout the United States (up to 75%+ travel)
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$85,900
—
$107,300 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Lisbon
Workplace: Hybrid
Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.
Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.
Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success.
[https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg]
We are looking for a Customer Success Producer to help game studios maximize revenue through monetization, LiveOps, and direct-to-consumer (DTC) strategies.
You will work closely with game teams to analyze performance, identify growth opportunities, and drive initiatives across offers, pricing, experimentation, and player engagement.
This role combines analytics, strategy, and execution with a direct impact on customer growth and business results.
KEY RESPONSIBILITIES
Monetization and Growth Strategy
- Analyze game performance, monetization, and retention metrics to identify growth opportunities
- Develop recommendations for LiveOps, offers, pricing, promotions, and DTC monetization strategies
- Design and evaluate experiments to improve revenue, engagement, and conversion
- Assess in-game and web store experiences and propose optimization initiatives
Customer Success and Revenue Expansion
- Partner with game teams to drive measurable business outcomes and revenue growth
- Develop and execute DTC adoption and revenue transition plans
- Provide strategic guidance on monetization, LiveOps, CRM, and customer engagement initiatives
- Identify expansion opportunities and help customers maximize the value of Aghanim's platform
Cross-functional Collaboration
- Work closely with Product, Data, Engineering, and Implementation teams to execute customer initiatives
- Act as the voice of the customer, ensuring feedback and business needs are reflected in product and operational decisions
- Contribute to scalable customer success processes, onboarding frameworks, and best practices
REQUIRED QUALIFICATIONS
- 5+ years of experience in mobile gaming, F2P, LiveOps, monetization, product analytics, or related roles
- Strong understanding of game monetization, retention, LiveOps, and player lifecycle management
- Experience using data to drive business decisions and improve commercial performance
- Advanced proficiency in SQL and Google Sheets
- Strong analytical and statistical reasoning skills
- Proven experience using LLMs or GenAI tools in professional workflows
- Excellent communication skills and ability to influence stakeholders through data and insights
PREFERRED QUALIFICATIONS
- Experience with DTC commerce, CRM, or customer lifecycle tools
- Experience with Python for data analysis and automation
WHY JOIN US
- World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players
- High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months
- Autonomy and ownership – we trust people to make decisions, take initiative, and drive results
- Modern tools and technology – use AI, automation, and modern tools as part of your everyday work
- Equity – participate in the company's growth and long-term success
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As a Member of Technical Staff focused on Product, you’ll own entire product domains end to end. You'll work directly with our advisors, operators, and clients to understand what they need, then prototype, ship, and iterate fast. If you ship it, you own it
WHAT YOU’LL BUILD (AND OWN)
- Advisor and operator surfaces. The tools your colleagues use to serve clients, built so one advisor can deliver high-touch service to far more clients than they could before. This is how the firm scales without the experience degrading.
- Consumer portals. Where clients interact with their advisor, see their full financial picture, and engage on their own terms. This is also our organic growth engine: the surface that turns a good experience into clients who come to us on their own.
- The AI that powers all of it. From the tools and skills agents use, to how those agents are embedded in the product itself. This is the layer that makes the other three feel intelligent rather than just digital.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical; we’re actively working on versions of all of these.
- A research agent advisors actually trust. An advisor prepping for a client meeting needs to know how a pending divorce affects an estate plan, cross-referenced with tax law and the client's portfolio. The agent has to search proprietary data, integrations, and the web, then synthesize something the advisor can act on without second-guessing. "Close enough" isn't acceptable here. The hard part is building a system that knows what it doesn't know, and surfaces that uncertainty in a way that builds trust, under real constraints: compliance, auditability, and datasets where a stale answer is as harmful as a wrong one.
- Generative UI that doesn't break the advisor's flow. Our agents view and update the advisor's frontend in real time: dynamic scenarios, interactive plan adjustments, visualizations that shift as the conversation does. The challenge is ensuring agents can reliably render and manipulate our pages without feeling unpredictable. An advisor mid-call can't be troubleshooting their UI.
- An agentic planning engine that earns trust over time. A client about to retire wants to know if they can help their kids with a down payment. The agent has to hold a continuously updated model of each client's situation, surface the right adjustments at the right moment, and explain its reasoning in terms the advisor can relay in plain English—getting more accurate the longer it knows someone.
- A migration engine that makes every acquisition possible. Every firm runs on something different: a CRM last updated in 2011, a proprietary custodian export, a decade of notes in a shared folder. The engine has to ingest all of it and produce data clean enough to power the models we build on top. Get it wrong and the personalization doesn't work. Data quality is the moat; migrations are how we grow.
THE KIND OF PERSON WHO THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You're unusually good at understanding users and willing to act on it. You'd rather sit next to an advisor during a client call, watch where they hesitate, and come back with a point of view than wait for a PM to hand you a spec. You know the difference between what users ask for and what they actually need.
- You're ambitious in a way specific to this work. You're building for people who manage real retirement savings and estate plans. "Good enough" means something different here. You'll rebuild something that works because you know it won't hold through the next acquisition—and that standard motivates you more than shipping faster than last sprint.
- You move fast, and you know speed and reliability aren't in tension here. Advisors depend on what you build every day. Breaking prod isn't something you wait until Monday to fix.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here want to argue about product direction at lunch and then build something together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC, with another 16 across our Wealth org, and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As a Wealth Advisor, you own the client relationship end to end — the planning, the advice, the trust built over years. What's different here is what you don't have to do. The platform takes the busywork that eats most advisors' days, so your time goes where it matters: sitting with a client, understanding what they're actually worried about, and coming back with advice that fits their life. And the clients are coming — we're ramping marketing, inbound is about to grow fast, and your job is to meet it.
You'll work out of our NYC office, next to the engineers building the tools you use. That's not a perk, it's the job. You're one of the first advisors on the platform, which means you shape it: you give product and engineering the unvarnished advisor's view of what's slow, what's missing, and what would make you faster, and you watch it get built. The better the experience you deliver, the more clients come to us on their own — and what works for your clients becomes the playbook for every advisor after you.
WHAT YOU'LL OWN
- The client relationship. You're the primary advisor for high-net-worth clients who find us through marketing — the person they call, the one who knows their whole financial picture and what they're trying to do with it.
- Comprehensive planning. Retirement, tax strategy, equity compensation, cash flow, investments — the full plan, not a slice of it. Many of these clients have complicated compensation (stock options, RSUs, concentrated equity) that takes real expertise to handle well.
- Shaping the platform. You sit with engineering and product and tell them the truth about what advisors actually need. You have direct influence over what gets built and in what order.
- Growth that compounds. As marketing fills the funnel, you turn inbound interest into long-term relationships — and the patterns you set become the foundation every advisor after you builds on.
THE KIND OF PERSON WHO THRIVES HERE
You're excited by ownership, ambiguity, and building things that matter.
- You're a real planner, not a salesperson with a CFP. You've spent 5-10+ years advising high-net-worth clients and you think in plans, not products — retirement, tax, cash flow, the whole picture. You've handled the complicated cases: stock options, RSUs, concentrated equity, the comp structures that take real work to get right. CFP® (or well on your way) and Series 65 (or able to get it).
- You actually want the technology to be good. Most advisors treat their tools as something to tolerate. You're the opposite — you're genuinely curious about what AI can take off your plate, and you'd rather tell an engineer exactly what's slowing you down than work around it for another year. You don't need to write code; you need strong opinions and the willingness to share them.
- You build trust because the stakes are real. This is people's retirement, their kids' futures, the plans they've made for their families. You earn that over time through advice that holds up and communication that doesn't make them chase you. "Good enough" means something different when it's someone's life savings.
- You're energized by a funnel that's about to open up. Inbound is ramping fast, and that's the appeal, not the stress. You want to grow a book, and you'd rather build the relationships that come to us than spend your nights prospecting.
- You're someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don't have clean answers. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you're genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As a Member of Corporate Development focused on M&A, you're a key part of Arca's growth engine. We grow by acquiring RIAs — typically ~$500M-to-$2B+ AUM firms led by a founder thinking carefully about their next chapter — and putting our platform underneath them. Your job is to find those firms, build real relationships with the people who run them, and carry deals from the first coffee to close. For a founder deciding what happens to the firm they spent a career building, you're the person they come to trust to get them there.
This is a high-ownership seat with a direct line to the Head of M&A and senior leadership. You own relationships, you shape the pipeline, and you see your work in every firm we bring on. Acquisition is how the whole company grows, so the deals you close set the pace for everything else.
WHAT YOU'LL OWN
- Sourcing and relationships. You cultivate proprietary relationships with RIA founders and principals, building a pipeline of ~$500M-to-$2B+ AUM targets and becoming someone they trust long before they're ready to transact. The long game is the job.
- Deals, end to end. Outreach, qualification, valuation, diligence, structuring, close. You don't hand a deal off at some stage — you carry it through.
- The analysis behind the call. You build the financial models and valuation work that shape deal terms and the go/no-go decisions, and you have a real point of view on what a firm is worth.
- Diligence across the company. You coordinate workstreams across finance, legal, compliance, and operations to get deals over the line.
- The acquisition playbook. As we scale to four or five acquisitions this year and more after, you sharpen how we source and how we close — your fingerprints on how the company grows.
THE KIND OF PERSON WHO THRIVES HERE
You're excited by ownership, ambiguity, and building things that matter.
- You source deals and close them. You've spent 2+ years in private equity or corporate development with hands-on experience finding and evaluating acquisition targets — not just modeling deals someone else sourced. You know what a real pipeline looks like and how to build one.
- You play the long game with founders. You're a people person, and you mean it — you're energized by building relationships and earning trust over months, not transactions. A founder deciding the fate of their firm can tell the difference between someone who's there to help and someone who's there to close, and you're the former.
- You can read a firm and price it. Sharp financial modeling, valuation, and analytical skills, paired with the commercial judgment to know what the numbers actually mean for a deal.
- You're a self-starter who finishes. You take ownership, move fast, and don't wait to be told what to do. In an early-stage company where a lot of the playbook isn't written yet, you write it.
- You're AI-pilled and curious about this industry. You're excited by what AI makes possible and by the chance to help rebuild wealth management with it. Familiarity with the RIA or wealth management landscape is a plus, not a requirement.
- You're someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don't have clean answers. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you're genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: New York
Workplace: OnSite
ABOUT ARCA
Arca is a wealth management firm built from the ground up with AI. Most people get financial advice that's reactive: an annual check-in, a plan that's a document instead of a living thing, a relationship where you're one of three hundred clients your advisor is trying to remember. We think that's backwards. The kind of service that used to require a team of specialists behind you, the kind that makes you feel like the only person in the room, should be available to far more than the ultra-wealthy.
So we're building it. We're not SaaS — we are the wealth management business, rebuilding it from the inside with AI. Our platform is an Iron Man suit for advisors: it takes over the low-leverage work so they can focus on what actually requires a human, showing up with empathy, context, and judgment. Underneath, it keeps a living understanding of each client. It remembers the thing you mentioned once, six months ago. It notices when your life changes — a new job, a new kid, a market shift — and adjusts before you think to ask. You won't see the technology. You'll just notice your advisor seems to know you better than any financial professional ever has.
That's the product we're growing: client by client, on the strength of the experience itself. We started by acquiring firms managing over $1B in client assets, which gave us real advisors, real clients, and real financial outcomes to build against from day one. But acquisition was the starting line. The bet is that an advisor backed by this platform delivers something good enough that clients come to us on their own.
It's a $20T market, and we think it's ready to be rebuilt.
— Rron, CEO
THE RECEIPTS
- Stage: Series A, $64M raised
- Backed by: General Catalyst, Index Ventures, Venrock
- Board & Advisors: Former CEO of Vanguard, Former CFO of Schwab, Founder of Altruist, Morgan Housel (author of The Psychology of Money)
THE TEAM
We’re small on purpose and engineering heavy: about 80% of the team is technical. We’re based in NYC and hail from high growth startups like Stripe, Ramp, Rippling, Plaid, Doordash, & Glean.
We’re fully in-office in Flatiron, five days a week—lunch together, coffee breaks, basketball games, happy hours.
THE ROLE
As a Member of Technical Staff focused on Applied AI, you’ll own our AI stack end to end. One framing we keep coming back to: agents are the primary users of our system of record. Everything we build (the data models, the APIs, the UI) has to work for a non-human user that operates at scale, across every client, all the time. That’s a different design constraint than most teams are used to.
WHAT YOU’LL BUILD (AND OWN)
- A general agent capable of complex, multi-step tasks — planning, sandboxed code execution, web search, retrieval — that powers a "do anything" experience for advisors.
- Ambient agents that act on behalf of clients and advisors: triaging email, processing meetings, drafting communications, surfacing what needs attention before anyone asks.
- The agent harness that orchestrates LLMs, context, tools, retrieval, and business logic into something coherent and reliable.
- Generative UI and human-in-the-loop interfaces where the agent and advisor genuinely collaborate, not just take turns.
- Evaluation infrastructure that holds two bars at once: high-correctness financial data and subjective, judgment-heavy tasks.
EXAMPLE PROBLEMS YOU’D WORK ON
These aren’t hypothetical problems; we’re actively working on versions of all of these.
- Human / AI collaboration that actually works in practice. An advisor is mid-call when the agent surfaces a multi-step recommendation: rebalance, adjust the savings rate, revisit the estate plan. The advisor takes two steps and overrides the third. Now what? How does the agent update its model of what this advisor wants, present reasoning the advisor can relay without sounding scripted, and learn over time what to do autonomously versus flag? This is the flywheel: the tighter the collaboration, the more the agent can take on.
- Memory systems that know a client the way a great advisor does. A good advisor remembers that a client gets anxious when markets drop, cares more about the kids' college fund than their own retirement, and prefers plain-English summaries. Building memory that captures and evolves this understanding across years—and surfaces the right context at the right moment—is genuinely hard. The challenge is knowing what to retrieve, what's still relevant, and how to represent a person's relationship to money in a way an agent can use.
- Generative UI as an agent architecture problem. When an agent views and updates the advisor's screen in real time—rendering scenarios, adjusting visualizations mid-conversation, surfacing recommendations inline—the UI is constantly changing. The challenge is how the agent manages state across those changes and how you keep the experience from feeling unpredictable. When the visualization shows a client's actual retirement savings, the advisor can't be surprised by their own screen.
- Evaluations that work for financial services. Most evals are built for tasks with a single right answer. Financial advice isn’t like that; the same recommendation can be right for one client and wrong for another, and “correct” often depends on context the eval harness doesn’t have. You’ll build evaluation infrastructure that can hold two different bars simultaneously: high-accuracy financial data where errors have real consequences, and judgment-heavy tasks where the right answer is subjective and the stakes are relational. Add to this the compliance requirements of financial services, where auditability isn’t optional and infrastructure has to handle large, constantly changing datasets where a stale answer can be as harmful as a wrong one.
THE KIND OF PERSON WHO THRIVES HERE
You’re excited by ownership, ambiguity, and building things that matter.
- You're comfortable where "correct" isn't always obvious. Financial advice isn't deterministic, and neither is evaluating it. You're energized by probabilistic systems and rigorous about the evaluation infrastructure that tells you whether you're improving—you trust experimentation more than your first instinct.
- You're ambitious in a way specific to this work. You're building agents that touch real retirement savings and estate plans. A hallucination here isn't a product bug; it's a wrong answer that affects someone's financial future. That consequence makes you more careful, not slower.
- You move fast, and you know speed and reliability aren't in tension here. An agent that behaves differently in production than in eval is a liability. You treat evaluation and iteration as part of shipping, not steps that come after.
- You have taste, and a high bar for what that means here. You spot AI slop instantly and won't let it through review. You know "tech debt vs. shipping" is a false tradeoff and act accordingly—leaving systems better instrumented and better understood than you found them.
- You’re someone people actually want to be in the room with. This is a small, tight-knit team in one office, five days a week, working on problems that don’t have clean answers. The people who thrive here love to argue about agent architecture at lunch and then run an eval together in the afternoon. Kind, direct, and low-ego, you can give candid feedback without being an asshole, and you’re genuinely energized by this environment (not just tolerant of it).
WHY NOW IS THE MOMENT TO JOIN
This is a narrow window with unusually high leverage.
- We just came out of stealth, and we're growing fast. The team is intentionally small, the equity reflects that, and the ceiling is high. You'd be joining early enough that the work you do now directly shapes what the company becomes and what's possible next.
- The advisor-facing product is being defined right now, by a small team that talks to advisors every day. We've just brought on our second firm—the real inflection point, where we start separating what generalizes from what was bespoke. The patterns you set become the foundation for every acquisition that follows.
- The consumer product is a blank page. We've never built directly for consumers until now—no legacy, no template. Whoever takes this on defines what the experience even is.
- The hard part is behind us, which means the interesting part is starting. The platform is live, the concept is proven, advisors have moved real client assets onto it. The work now is scaling a working system across four or five acquisitions this year—workflows, data, agents, reliability under real load.
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey’s Legal Engineering Manager, Product Specialist lead and scale a high-performing team of Legal Engineer, Product Specialists responsible for driving customer adoption, expansion, renewal and long-term success across Harvey’s global customer base. This role sits at the center of Harvey’s post-sales motion, ensuring that customers realize meaningful value from Harvey’s platform and expand their usage over time.
You will oversee a team of former practicing lawyers who serve as trusted advisors to customers, guiding them in integrating Harvey into their workflows. As a manager, you will be responsible for elevating team performance, shaping customer engagement strategy, and partnering cross-functionally with Customer Success, Sales, Product, and Engineering to drive retention, expansion, and product evolution.
This is both a strategic and hands-on leadership role. You will directly engage with Harvey’s most important customers, coach your team through complex engagements, and build the systems, playbooks, and infrastructure needed to scale a world-class post-sales function.
WHAT YOU'LL DO
- Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise. Coach team members through complex customer situations, provide actionable feedback, and create clear paths for growth and performance excellence.
- Drive customer adoption, retention, and expansion: Own the team’s impact on customer outcomes, including adoption, utilization, renewals, and expansion. Partner closely with Customer Success Managers and Account Executives to ensure coordinated account strategies that deepen engagement and demonstrate measurable value.
- Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding and ongoing enablement. Ensure consistent, high-quality delivery of workshops, trainings, and hands-on agent building sessions that help legal professionals integrate Harvey deeply into their workflows across practice areas and geographies.
- Act as a senior escalation point for key accounts: Directly engage with Harvey’s most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders. Step into critical moments to unblock adoption challenges and reinforce Harvey’s value proposition.
- Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base. Establish clear performance metrics tied to adoption, engagement, and customer health. Drive accountability through data-informed decision making.
- Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale. Partner with Legal Enablement and Product to continuously improve materials and approaches.
- Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions. Ensure insights from customer engagements are translated into actionable improvements across teams.
- Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development. Advocate for features and workflows that address real-world legal use cases and improve usability, adoption, and impact.
- Shape Harvey’s customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers. Help define how Harvey communicates value in a post-sales context.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.
- 4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams - including hiring, performance management, and career development of direct reports. Experience managing legal professionals is preferred, but candidates with strong management track records leading non-legal teams will also be considered, provided they bring the legal background described above.
- Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members and legal operations leaders.
- Deep understanding of legal workflows and the challenges faced by modern legal teams.
- Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).
- Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.
- Strong interest in AI and its potential to transform the legal industry.
- Experience working cross-functionally with Product and Engineering teams is a plus.
COMPENSATION
$315,000 - $385,000 USD OTE 75/25 Split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-SZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Build enterprise-grade AI agents: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.
- Engage with customers: In the role, you will engage with all levels of our customers’ businesses:
- Discover and assess their requirements.
- Prepare and present demonstrations of Sierra’s agent.
- Address and overcome technical challenges in the business process by working with technical counterparts.
- Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.
- Become trusted advisors and drive strategic technical strategies for our customers.
- Shape the product roadmap: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.
WHAT YOU'LL BRING
- 5-7+ years experience in product development of highly technical products.
- Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.
- Experience crafting and tailoring a message for potential customers, including executives.
- Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.
- Professional fluency in both Brazilian Portuguese and English.
- Degree in a technical or related field, or equivalent professional experience.
EVEN BETTER...
- AI-related experience (experience with product development for AI agents a plus).
- Some coding experience with React, Typescript, and Go.
- MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).
- Past roles that interface with end customers to influence software development.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York; Philadelphia; Newark; Boston
Workplace: Hybrid
COMPANY OVERVIEW
Veloq is the software platform powering the next generation of grocery fulfilment. Born from Rohlik Group's proprietary technology and operational excellence across five European markets, we are now a standalone technology company empowering grocers to transform their warehouse operations and scale their same day e-grocery offering. Our modular platform spans automated picking, e-commerce fulfilment, and last-mile logistics and is built to power online grocery profitably.
Today, Rohlik Group serves 850,000+ customers across Europe using this technology. We have proven it works at scale. Now we are bringing it to the world. We’re only at the beginning of the journey. This is a chance to join a lean team and help build the operations engine, shape how we run and build the business, and scale a category-defining company from the ground up. You will have real ownership over your function, direct access to the CEO, and equity in a company at the beginning of a major growth curve.
ROLE OVERVIEW
You will own Veloq's commercial motion in United States. This is both a senior hunter role and a true people leadership role: you will lead the commercial function, manage the team, and build the next layer of sales capability as the business scales.
You will lead consultative technical sales of bespoke warehouse automation and software solutions, working closely with operations, IT, finance, and commercial stakeholders to shape customer-specific outcomes. You will develop and close high-value enterprise relationships, refine the sales playbook, and shape how Veloq sells to grocers and logistics operators in Europe.
We already have a clear ICP and an active set of target accounts in the pipeline. Your job is to take that foundation, deepen the pipeline, close the first major accounts, and build the next wave of enterprise revenue. You report directly to the CEO and will influence pricing, positioning, and commercial terms from day one.
WHAT WE EXPECT FROM YOU
1. REVENUE & PIPELINE
- Own the US revenue target for Veloq's warehouse automation SaaS — including closing the first enterprise account(s) and building the FY27 pipeline.
- Progress and expand an existing set of qualified target accounts already in motion, while adding new enterprise opportunities in EMEA.
- Build a qualified pipeline of enterprise accounts with a minimum 3:1 pipeline coverage ratio maintained at all times.
- Develop a repeatable, scalable sales motion that can be handed off to future hires as the business grows.
2. SALES MOTION & PLAYBOOK
- Refine the US ICP: target verticals, buyer personas, account profiles, and deal stages.
- Develop the sales narrative for each buyer persona — COO, VP Supply Chain, and CFO — anchored in warehouse economics, labour productivity, fulfilment cost per order, and same-day capability.
- Translate complex technical capabilities into customer-specific value propositions, including tailored warehouse automation designs and implementation approaches.
- Maintain deal discipline through consistent go-to-market engagement, account planning, proposal quality, and competitive positioning.
3. ENTERPRISE RELATIONSHIPS & EVENTS
- Build and manage relationships with enterprise retail and 3PL decision-makers across Europe.
- Represent Veloq at relevant grocery, supply chain, and logistics forums to build brand presence and pipeline.
- Develop strategic accounts into multi-FC, multi-year contracts.
4. GTM & CROSS-FUNCTIONAL COLLABORATION
- Work with the CEO on pricing strategy and major contract negotiations.
- Collaborate with the Head of Partnerships on SI and co-sell opportunities.
- Partner with product leadership on solution roadmap, competitive positioning, and market feedback — feeding buyer objections, competitive threats, and emerging trends back into the business.
- Work cross-functionally with Operations, Legal, and Finance to ensure seamless handover from sale to implementation, reducing rework and improving customer satisfaction.
5. LEADERSHIP & TALENT DEVELOPMENT
- Coach, develop, and elevate the performance of the commercial team; set high standards for sales culture, activity discipline, and customer engagement.
- Build succession plans and hire high-potential talent as the function scales — bringing in the right people at the right time.
- Implement and uphold a consistent sales operating rhythm: pipeline reviews, deal qualification, forecast calls, and win/loss debriefs.
- Optimise deployment of pre-sales, solution design, and business development resources across the account base.
WHAT WE ARE LOOKING FOR
MUST HAVE
- 10+ years in enterprise SaaS or supply chain / logistics technology sales, with at least 5 years in senior commercial or hunter roles.
- Proven closer with a track record of hitting or exceeding quotas at or above €1M ARR.
- Experience selling into retail, grocery, or logistics operations at C-suite or VP level, with a strong understanding of warehouse automation and e-grocery economics.
- Proven people management experience, including coaching, performance management, and building a high-performing sales culture.
- Consultative technical sales experience: the ability to sell bespoke solutions requiring discovery, solution design, and alignment across operational and technical stakeholders.
- Hunter mentality: you build your own pipeline and thrive using CRM and AI tools to accelerate outbound sales motion
- Comfortable with long, complex sales cycles (6–18 months) across multiple stakeholders including operations, IT, finance, and legal.
NICE TO HAVE
- Existing relationships with senior buyers at top US grocers or 3PLs.
- Familiarity with CRM tools (Salesforce preferred) and pipeline forecasting disciplines.
- Exposure to solution design, estimating, or pre-sales engineering teams.
- Track record of building or formalising a sales playbook from scratch.
#LI-ML1
Location: New York; Philadelphia; Newark; Boston; Group career pages
Workplace: Hybrid
COMPANY OVERVIEW
Veloq is the software platform powering the next generation of grocery fulfilment. Born from Rohlik Group's proprietary technology and operational excellence across five European markets, we are now a standalone technology company empowering grocers to transform their warehouse operations and scale their same day e-grocery offering. Our modular platform spans automated picking, e-commerce fulfilment, and last-mile logistics and is built to power online grocery profitably.
Today, Rohlik Group serves 850,000+ customers across Europe using this technology. We have proven it works at scale. Now we are bringing it to the world. We’re only at the beginning of the journey. This is a chance to join a lean team and help build the operations engine, shape how we run and build the business, and scale a category-defining company from the ground up. You will have real ownership over your function, direct access to the CEO, and equity in a company at the beginning of a major growth curve.
ROLE OVERVIEW
You will own Veloq's commercial motion in United States. This is both a senior hunter role and a true people leadership role: you will lead the commercial function, manage the team, and build the next layer of sales capability as the business scales.
You will lead consultative technical sales of bespoke warehouse automation and software solutions, working closely with operations, IT, finance, and commercial stakeholders to shape customer-specific outcomes. You will develop and close high-value enterprise relationships, refine the sales playbook, and shape how Veloq sells to grocers and logistics operators in Europe.
We already have a clear ICP and an active set of target accounts in the pipeline. Your job is to take that foundation, deepen the pipeline, close the first major accounts, and build the next wave of enterprise revenue. You report directly to the CEO and will influence pricing, positioning, and commercial terms from day one.
WHAT WE EXPECT FROM YOU
1. REVENUE & PIPELINE
- Own the US revenue target for Veloq's warehouse automation SaaS — including closing the first enterprise account(s) and building the FY27 pipeline.
- Progress and expand an existing set of qualified target accounts already in motion, while adding new enterprise opportunities in EMEA.
- Build a qualified pipeline of enterprise accounts with a minimum 3:1 pipeline coverage ratio maintained at all times.
- Develop a repeatable, scalable sales motion that can be handed off to future hires as the business grows.
2. SALES MOTION & PLAYBOOK
- Refine the US ICP: target verticals, buyer personas, account profiles, and deal stages.
- Develop the sales narrative for each buyer persona — COO, VP Supply Chain, and CFO — anchored in warehouse economics, labour productivity, fulfilment cost per order, and same-day capability.
- Translate complex technical capabilities into customer-specific value propositions, including tailored warehouse automation designs and implementation approaches.
- Maintain deal discipline through consistent go-to-market engagement, account planning, proposal quality, and competitive positioning.
3. ENTERPRISE RELATIONSHIPS & EVENTS
- Build and manage relationships with enterprise retail and 3PL decision-makers across Europe.
- Represent Veloq at relevant grocery, supply chain, and logistics forums to build brand presence and pipeline.
- Develop strategic accounts into multi-FC, multi-year contracts.
4. GTM & CROSS-FUNCTIONAL COLLABORATION
- Work with the CEO on pricing strategy and major contract negotiations.
- Collaborate with the Head of Partnerships on SI and co-sell opportunities.
- Partner with product leadership on solution roadmap, competitive positioning, and market feedback — feeding buyer objections, competitive threats, and emerging trends back into the business.
- Work cross-functionally with Operations, Legal, and Finance to ensure seamless handover from sale to implementation, reducing rework and improving customer satisfaction.
5. LEADERSHIP & TALENT DEVELOPMENT
- Coach, develop, and elevate the performance of the commercial team; set high standards for sales culture, activity discipline, and customer engagement.
- Build succession plans and hire high-potential talent as the function scales — bringing in the right people at the right time.
- Implement and uphold a consistent sales operating rhythm: pipeline reviews, deal qualification, forecast calls, and win/loss debriefs.
- Optimise deployment of pre-sales, solution design, and business development resources across the account base.
WHAT WE ARE LOOKING FOR
MUST HAVE
- 10+ years in enterprise SaaS or supply chain / logistics technology sales, with at least 5 years in senior commercial or hunter roles.
- Proven closer with a track record of hitting or exceeding quotas at or above €1M ARR.
- Experience selling into retail, grocery, or logistics operations at C-suite or VP level, with a strong understanding of warehouse automation and e-grocery economics.
- Proven people management experience, including coaching, performance management, and building a high-performing sales culture.
- Consultative technical sales experience: the ability to sell bespoke solutions requiring discovery, solution design, and alignment across operational and technical stakeholders.
- Hunter mentality: you build your own pipeline and thrive using CRM and AI tools to accelerate outbound sales motion
- Comfortable with long, complex sales cycles (6–18 months) across multiple stakeholders including operations, IT, finance, and legal.
NICE TO HAVE
- Existing relationships with senior buyers at top US grocers or 3PLs.
- Familiarity with CRM tools (Salesforce preferred) and pipeline forecasting disciplines.
- Exposure to solution design, estimating, or pre-sales engineering teams.
- Track record of building or formalising a sales playbook from scratch.
#Veloq #LI-ML1
Location: New York City
At Citymapper (a Via company), we’re on a mission to help make complex cities more accessible to everyday users. Our application transports millions of people in hundreds of cities around the world by giving them access to the most current and sophisticated transportation options available. We make getting around your favourite city easy, so that you can enjoy the ride.
As
Strategy & Operations Manager
at Citymapper, you’ll lead the team of analysts who deliver the high-quality transport data behind our product. Every route, departure time, and disruption alert in the app depends on their work and shapes the Citymapper experience for millions of users every day.
This is a hands-on, leadership-first role: you’ll coach and develop your team, remove blockers, and create the conditions for them to do their best work. Working closely with Product, Engineering, and Commercial teams, you’ll keep the team focused on what matters most to our users and the business, ensuring their work goes beyond maintaining data quality to actively improving the Citymapper experience and driving product growth.
What You’ll Do
Lead, coach, and develop a high-performing team of analysts, creating an environment where people can do their best work.
Own data strategy and quality across your international portfolio, helping users rely on Citymapper every day.
Partner with Product, Engineering, and Operations to set priorities and deliver improvements.
Shape the team’s tools, workflows, and automation, including how AI can improve quality, efficiency, and scale.
Turn complex datasets into actionable insights that inform decisions and improve the product.
Support key delivery initiatives, coordinating across teams to keep work moving.
Co-own product metrics related to data quality and the end-user experience, using them to identify opportunities and measure progress.
Who You Are
A strong operator:
You have experience in operations, technical, or generalist roles. You're comfortable juggling competing priorities, working across teams, and finding a path forward when things aren't straightforward.
Technically comfortable:
You can engage with data and product work, dive into unfamiliar topics, and earn your team's trust without needing to be the most technical person in the room.
A natural people leader:
You know how to motivate people, give constructive feedback, and create an environment where your team can do their best work.
A strong project manager:
You can keep multiple workstreams organized, maintain momentum, and stay on top of the details.
A clear communicator:
You build trust quickly across teams and are equally comfortable in an engineering discussion or a commercial conversation.
Bonus points
if you have experience working with data, Python, and/or common transit data formats (GTFS, TransXChange, SIRI, HAFAS, etc.). It's not required, though. Curiosity and a willingness to learn matter more to us than checking every box on the job description.
What We Offer
Salary Range: $100,000-$115,000. Total compensation also includes equity. Final salary will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans.
A 401(k) with company match and vesting.
Fully paid parental leave for new parents, with extended leave options.
Additional benefits (mental health, pet insurance, and other wellness perks).
20 days of paid time off (PTO) annually.
Hybrid work from our New York office, with weekly team lunches.
There has never been a more exciting time to be at the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
ГибридheadSan Francisco, California; New York, New York
seniorГеография найма не уточнена
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