Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
About the role
Enterprise Business Systems (EBS) is EnerMech’s global transformation and technology function. It supports 25 legal entities across four regions and covers infrastructure, cybersecurity, application management, service desk support, transformation initiatives, and enterprise data and intelligence.
As PMO Manager, you will be at the center of how EBS decides what to work on and how that work gets delivered. You will run demand intake and prioritization, give leadership a clear view of the portfolio and capacity, and keep our governance forums working well. You’ll do this while the function delivers major technology and data platform programs. Reporting to the VP Transformation & EBS, this is a hands-on role for someone who brings structure and rigor and still makes governance easy for the business to engage with.
Key responsibilities:
Demand management: Own the EBS demand management process. Make sure every business request is captured, assessed, prioritized, resourced and governed to delivery. Work with business and technology leaders to help them make prioritization decisions that weigh demand against capacity, strategy and operational need.
Portfolio management: Keep a complete, accurate view of the EBS project portfolio, covering status, milestones, risks, budget, benefits and delivery performance. Lead portfolio health reviews that bring dependencies, resource constraints and delivery risks to the surface early and drive mitigation.
Resource management: Plan and optimize resourcing across EBS teams, contractors and third-party partners. Support annual technology planning, budgeting and roadmap development with demand forecasting and capacity modelling.
Application change management: Oversee the full lifecycle of application change requests and defects. Make sure changes are assessed, approved, controlled and implemented through governance. Coordinate with support partners, project managers and technical teams so that enhancements, releases and fixes are delivered on time.
Governance: Run the EBS governance forums, including schedules, agendas, action logs, decision registers and communications. Work with project managers and sponsors so that business cases, benefits plans and investment proposals are robust and aligned to strategy.
Reporting: Build and maintain portfolio, demand, capacity and performance dashboards that support decision-making. Prepare clear, high-quality papers and packs for the Technology Committee, Architecture Review Board, Change Advisory Board, Data Governance Council, Design Authorities and the EBS Leadership Team.
Continuous improvement: Improve PMO processes, governance frameworks, reporting and portfolio practices to raise delivery performance and the experience of the stakeholders who use them.
Requirements
About you:
You are an experienced PMO and portfolio management professional who has run governance and managed technology portfolios in complex, multi-entity or global organizations. You can bring order to competing priorities and are comfortable challenging diverse stakeholders constructively. Your reporting turns data into decisions. You are structured and disciplined, and you can adapt when priorities change.
Requirements
Essential
Bachelor’s degree in Business, Information Systems or a related discipline, or equivalent experience
Typically 7+ years in PMO, portfolio or project management roles, including 3+ years leading or managing a PMO within an IT function
Hands-on experience running demand intake, triage and prioritization across both BAU and project work
Experience managing change requests and defects for ERP or other business-critical systems, including working with third-party support partners
Experience in resource and capacity planning across multiple teams
A track record of producing reporting and papers for executive and steering committees
Strong stakeholder management, communication and analytical skills
A recognized project or portfolio management certification (e.g. PMP, MSP or P3O)
Nice to have:
ITIL 4 Foundation
Agile or hybrid delivery experience (e.g. Scrum, SAFe, Kanban)
Benefits
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
Location: Houston, United States
EnerMech is a global specialist services company delivering integrated solutions across the energy and infrastructure sectors. We combine technical expertise, operational capability and a strong focus on safety and performance to support customers throughout the lifecycle of their assets.
As we continue to grow, we are strengthening our global Commercial capability and are looking for a Director, Sales Force Effectiveness to help transform how we manage sales, opportunities and customer accounts across the business.
The Role
This is a global role responsible for building and embedding the sales operating system that will support EnerMech's growth ambitions across our three Global Business Lines.
You will establish greater consistency and discipline across our sales lifecycle, including sales methodology, CRM, forecasting, KPIs, account management, sales enablement and governance.
Working across a global matrix organisation, you will influence senior commercial and business leaders to embed common standards and create greater visibility and predictability across our sales pipeline.
Key Responsibilities
Build and embed a consistent global sales methodology and operating framework.
Lead CRM development, governance and adoption across sales teams.
Establish robust sales forecasting, pipeline management and reporting.
Develop global sales KPIs and performance measures.
Introduce sales technology, automation and AI to improve insight and productivity.
Establish strategic account management standards and processes.
Develop sales playbooks, tools, training and manager capability.
Improve pipeline quality, forecast accuracy, conversion and commercial visibility.
Drive adoption and behavioural change across GBLs and regions.
Provide senior leadership with clear insight into sales performance, risks and opportunities.
Requirements
About You
We are looking for an experienced Sales Excellence / Sales Effectiveness leader who has personally built and implemented sales operating systems rather than simply worked within them.
You will bring strong experience in sales methodology, CRM transformation and adoption, forecasting, sales KPIs, account management and sales enablement, ideally within a complex global or matrix organisation.
Experience in energy, oil & gas, engineering or industrial services would be advantageous but is not essential.
You will be commercially credible, analytical and influential, with the ability to challenge senior stakeholders and drive meaningful change without relying on direct authority.
This is not a traditional Business Development role. It is an opportunity to build the systems, processes and capabilities that enable a global sales organisation to perform more consistently and predictably.
Benefits
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: New York, United States; Charleston, United States; Charlotte, United States; Dallas, United States; Miami, United States
Crystalia Glass
is seeking an experienced, high-energy, and strategic
Head of Sales
to spearhead sustainable revenue growth and expand our market presence in the U.S.
We are looking for a growth-oriented builder rather than a maintainer—a commercial leader with a proven track record of driving business expansion, developing new market segments, scaling operations, implementing strict CRM discipline, and winning complex, high-ticket sales cycles.
The ideal candidate comes from physical, custom, or manufactured product industries with long sales cycles and deep familiarity with the U.S. construction ecosystem, including commercial construction, Union environments, and public-sector bidding.
Responsibilities
:
Business Scaling & Revenue Growth:
Develop and execute a comprehensive sales strategy focused on building and expanding the business, capturing new market opportunities.
Core Market Focus:
Drive high-ticket revenue growth with a primary
focus on B2B
clients, and
dealer networks
, commercial
BID
projects and
Union
projects (Secondary focus: B2G).
Team Leadership & Structure:
Architect, develop, and lead high-performing sales teams. Manage sales managers, fostering a culture of accountability, high engagement, and professional growth.
Operational Excellence & Analytics:
Establish and enforce strict CRM discipline (we use HubSpot). Build, monitor, and analyze sales reports to optimize the sales funnel.
End-to-End Sales Management:
Oversee the full sales cycle, strictly controlling and optimizing critical metrics, including:
Pipeline & Forecast Accuracy
Conversion Rates & Sales Cycle / Lead Response Time
Discounting & Margin Control
CAC (Customer Acquisition Cost) / Cost of Sales
Performance by Team / by Channel
Quote / Estimate Process
Cross-Functional Collaboration:
Partner with marketing (experience in marketing is a strong plus), project managers, and estimating teams to ensure smooth execution, accurate quoting, and high client satisfaction.
Requirements
Experience: 7-10+
years of total experience in sales.
3–5+ years in a sales leadership role (managing teams and other managers).
Proven experience managing sales volumes of
$75M+
.
Industry Background:
Strong background in any one of the following areas: custom construction, architectural products, building materials, windows & doors, commercial interiors, remodeling, millwork, cabinetry, stone, flooring, manufacturing, or installation.
Sales Profile:
Expert knowledge in
B2B sales, dealer networks, and tenders/bidding
processes (primary focus). Experience with government contracts is a plus.
Product Type:
Proven track record in physical, custom, or high-ticket products with a long sales cycle, involving manufacturing and/or installation.
Skills & Attributes:
Data-driven mindset with advanced experience in CRM management, forecasting, and reporting.
Unrivaled negotiation, strategic planning, and margin control skills.
Exceptional leadership skills.
Benefits
Competitive base salary + performance-based bonuses.
On-site role, Monday to Friday, 8:30 AM – 5:00 PM.
Complete ownership of the sales strategy and a chance to lead business expansion in a fast-growing U.S. company.
Opportunity to make a tangible, high-impact contribution to the business.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are developers, and they expect answers from people who can read their stack trace, open the SDK source, and tell them what's actually wrong.
We're hiring a Senior Manager to lead Support Engineering. You'll run the team that handles everything from a single developer's SDK question to a production incident at one of our largest enterprise customers. You'll also help drive how we use AI in support: what systems are used, how they best help customers, enable the teams, and how we know the answers they give are right and forward looking.
This is a hands-on leadership role. You'll manage people, set the support strategy, get face to face time with customers, while also getting into tickets when it matters.
IN THIS ROLE YOU WILL
Lead and grow the team
- Manage and coach a team of Technical Support Engineers
- Set clear expectations for technical depth, response quality, and ownership, and give direct feedback
- Design a coverage model that works across time zones, including on-call and escalation paths
- Build career paths for Support Engineers who want to go deeper technically, move into management, or move into different teams and practices
Own support outcomes
- Own and report the team's core metrics: CX, time to resolution, escalation rate, and more
- Use support conversations as a signal: find the top drivers of tickets and get them fixed in the product, the docs, internal operations, or the SDKs, not just answered faster
Run AI-assisted support
- Own the roadmap for our support agents: which request types they handle, what context they need, and when they hand off to a person
- Set the quality bar for agent answers and the process for catching incomplete ones
- Decide where automation is worth building and where it isn't, based on data
Handle escalations and partner across Sentry
- Run the escalation process with Engineering: make sure bugs reach the right team with a reproduction and clear impact, and that customers hear back
- Be the support lead on high-stakes enterprise issues, working with Customer Success, Solutions Engineering, and Sales
- Bring a clear picture of customer pain to Product and Engineering, backed by numbers
YOU'LL LOVE THIS JOB IF YOU
- Think great support is an engineering problem, not a staffing problem
- Want to build the team and the systems at the same time
- Can debug a tricky SDK issue yourself and also explain to a VP why their incident took four hours
- Would rather fix the cause of 200 tickets than answer them faster
- Have strong opinions on where AI helps in support and where it makes things worse, and be willing to discuss this at length.
QUALIFICATIONS
- 8+ years in technical support, support engineering, or software engineering at a SaaS or developer tools company
- 3+ years managing technical support engineers, including hiring and growing a team
- Technically credible with senior engineers: comfortable reading code in at least a few of Python, JavaScript/TypeScript, Java, or Ruby, and debugging across frontend, backend, and infrastructure
- Solid understanding of distributed systems, APIs, and how observability tools (errors, tracing, logs) fit into them
- Hands-on experience running AI or automation in a support org, and a clear view of its failure modes
- Track record of using support data to drive product and process changes
- Clear, direct written communication with customers, executives, and engineers
Bonus
- Experience at a developer tools or observability company
- Former software engineer
- Managed a team spread across multiple time zones
- Open source contributor or maintainer
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $160,000 to $180,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Full-Time
🏢
Work Arrangement:
Remote Opportunity for US and Canadian citizen and relocation assistance and bonus for European and UK candidates.
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally authorized to work in
Canada
.
Must be eligible to obtain the required security clearance.
Candidates may be based in the
United States, Canada, or Europe
, provided they meet work authorization and security clearance requirements.
About the Role
We are seeking an experienced
EMC/EMI System Engineer (SME)
to lead the analysis, testing, and validation of electromagnetic compatibility (EMC) and electromagnetic interference (EMI) for advanced satellite systems. In this role, you will provide technical leadership throughout the spacecraft development lifecycle, ensuring compliance with industry standards while collaborating with cross-functional engineering teams to deliver reliable, mission-ready satellite platforms. The ideal candidate has extensive experience in satellite or aerospace EMC/EMI engineering, system-level analysis, and technical leadership.
Key Responsibilities
Lead system-level EMC/EMI analysis for satellite and aerospace systems, including mission requirements, spacecraft cavity geometry, and DC/RF coupling effects.
Perform conducted and radiated emissions and susceptibility (CE/CS, RE/RS) analyses to ensure compatibility with satellite and launch vehicle environments.
Conduct magnetic field, surface charging, and internal charging analyses.
Evaluate spacecraft panel shielding effectiveness and recommend design improvements.
Develop, review, and oversee EMC/EMI test plans for system verification and validation.
Collaborate with systems engineers, payload designers, and integration teams to ensure EMC/EMI compliance throughout the project lifecycle.
Mentor junior engineers and provide technical leadership for EMC/EMI engineering activities.
Prepare technical documentation and ensure compliance with applicable aerospace standards.
Required Qualifications
Bachelor's degree in
Electrical Engineering
or
Aerospace Engineering
(Master's or Ph.D. preferred).
7–10 years
of experience in EMC/EMI analysis and testing for satellite or aerospace systems.
Strong experience with:
System-level EMC/EMI analysis
Conducted and radiated emissions/susceptibility (CE/CS, RE/RS)
Magnetic field, surface charging, and internal charging analysis
Spacecraft panel shielding effectiveness
EMC/EMI test plan development and validation
Proficiency with EMC/EMI simulation and analysis tools such as
CST
and
FEKO
.
Knowledge of satellite mission requirements, including frequency bands, payloads, and antenna systems.
Familiarity with aerospace EMC standards, including:
MIL-STD-461
MIL-STD-464
ECSS-E-ST-20-07C
Strong analytical, problem-solving, communication, and leadership skills with the ability to work independently and mentor engineering teams.
Preferred Qualifications
Master's or Ph.D. in Electrical Engineering, Aerospace Engineering, or a related field.
Experience supporting commercial satellite programs and regulatory compliance.
Knowledge of spacecraft environmental effects, including surface and internal charging.
Experience leading EMC/EMI test plan development and system validation activities.
Proven experience providing technical leadership on satellite or aerospace engineering programs.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Revenue Accountant to support our rapidly growing global finance organization.
As the business continues to scale, we're looking for a highly organized, detail-oriented accounting professional to own the accounts receivable process end-to-end. You'll work closely with Finance, Sales, Customer Success, and Legal to ensure timely billing, accurate revenue support, and an exceptional customer experience.
The ideal candidate thrives in high-growth environments, enjoys improving processes, and is passionate about building scalable financial operations.
What you'll do:
Billing & Order-to-Cash
- Own the invoicing process end-to-end - generate accurate billing schedules and invoices on time, proactively monitor accounts for non-payment, delayed payment, and irregularities, and maintain AR aging and collections documentation to ensure prompt follow-up with customers and internal teams
- Lead AR collections - prioritize and manage accounts, follow collection guidelines to ensure timely escalation, and collaborate cross-functionally to drive dispute resolution and payment plan negotiations
- Own customer and payment inquiries - proactively resolve billing questions such as account statements, payment history, and withholding tax forms, and escalate complex issues promptly
- Collaborate with Sales, Customer Success and Legal to ensure accurate contract setup and billing
- Support customer onboarding by ensuring billing information and payment terms are correctly established
Revenue Accounting
- Support revenue recognition in accordance with ASC 606, with a strong focus on consumption-based revenue recognition
- Drive month-end close deliverables, including journal entries, revenue and related reconciliations, and flux analysis to support leadership reporting
- Support audit readiness and assist with the company's first-year financial audit, including preparing schedules and documentation and responding to auditor requests
Build Scalable Processes
- Identify opportunities to automate and improve billing, collections, and cash application workflows
- Help develop policies, documentation, and internal controls to support a rapidly growing business
- Contribute to finance systems optimization and reporting improvements
- Take on ad-hoc projects and process improvement initiatives as they arise
Requirements:
- Bachelor's degree in Accounting, Finance, or a related field
- 3 - 6 years of progressive accounting experience, including revenue accounting in a SaaS or technology company
- Strong understanding of ASC 606 and SaaS revenue recognition concepts
- Ability to work independently in a fast-paced, high-volume environment with an emphasis on accuracy and timeliness
- Familiarity with ERP systems such as NetSuite and revenue automation tools such as Stripe, HubiFi, or Zuora
- Experience with AI, cloud infrastructure, consumption-based pricing, or usage-based billing models
- Comfortable using AI-powered tools (e.g., Claude); prior AI experience isn't required, but a willingness to learn and adopt new tools is expected
- Experience improving accounting processes and implementing automation.
Compensation & Benefits
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $100,000 - $140,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a hybrid role based in the San Francisco Bay Area. Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone. We value in-person collaboration, active communication, responsiveness, and close partnership across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
Location: San Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
We’re hiring a results-driven account manager to own and accelerate the adoption, retention and growth of our customers. As a critical member of our post-sale team, you will be the primary commercial point of contact for a key segment of our customers. You will act as a trusted commercial advisor, focused on building lasting partnerships, ensuring customers realize the full value of LangChain, and driving usage, renewal and expansion of their investment. Your success will be directly measured by your impact on customer retention and net revenue retention.
WHAT YOU'LL DO
- Manage the entire customer lifecycle post signature for a portfolio of commercial customers, from adoption to contract execution, ensuring high retention rates.
- Develop and maintain a rolling forecast of your portfolio and consistently meet or exceed quarterly and annual renewal and net retention targets.
- Proactively identify and mitigate churn risk by understanding customer health, monitoring product usage, and addressing commercial obstacles.
- Uncover and execute on expansion opportunities by understanding customer needs, aligning them with new features and products, and articulating the incremental value.
- Build and nurture lasting relationships with key stakeholders, from technical users to economic buyers.
- Act as the voice of the customer, synthesizing feedback on value, product gaps, and business outcomes to inform the product roadmap and collaborate with Product and Engineering teams.
- Partner closely with Sales, GTM Engineering, and RevOps teams to present a unified post-sale experience and ensure a seamless customer journey.
- Lead commercial negotiations, structure renewal contracts, and manage quoting and procurement processes to ensure favorable terms for both the customer and LangChain.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in a quota-carrying, customer-facing role such as Account Management, Customer Success, or Renewals Manager, preferably within B2B SaaS.
- A proven track record of success in meeting and exceeding retention and expansion quotas (e.g., Gross Renewal Rate, Net Revenue Retention).
- Strong commercial acumen and negotiation skills, with experience managing complex, multi-stakeholder renewal cycles.
- Strong technical aptitude and the ability to understand and articulate the value of complex technical products. Familiarity with the modern AI/LLM stack is a significant plus.
- Exceptional communication and presentation skills, with the ability to build rapport and convey value to diverse audiences, from technical users to executive decision-makers.
- A deep empathy for the customer's business objectives and a passion for helping them achieve their goals through our platform.
- Proficiency with CRM software (e.g., Salesforce) for pipeline management and forecasting.
- Ability to operate independently with a high degree of autonomy in a fast-paced, ambiguous environment.
(PREFERRED)
- Direct experience at a high-growth, developer-first, or AI/ML infrastructure company.
- Experience managing renewals in a consumption or usage-based pricing model.
Location: US West Coast
Compensation:
- $230K OTE + equity
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are looking for a talented and driven individual to be a key part of our Analytics Engineering team within the Data Science organization. We are looking for someone who can work closely with Data Scientists and Engineers across diverse areas of the organization (Consumer, Ads, and Marketing) to curate, develop, and deploy the right data and analytic tooling to drive Reddit’s product forward and provide a data and tooling foundation that will last decades. Your work will empower thousands of your colleagues to improve the user experience and grow our consumer base.
Successful candidates have a strong track record of understanding and deeply caring about the purpose of data to support business goals, and can act as an effective conduit between Data Producers and Data Consumers. This role sits at the intersection of Data Science and Data Engineering, and the ideal candidate has skills, experience, and passion in both areas.
Responsibilities:
Be a key contributor and collaborator to the success of data quality, performance, reliability, and automation initiatives.
Manage a portfolio of data products that deliver high-quality, trustworthy data
Develop and maintain robust data pipelines and workflows for data ingestion, processing, and transformation. Work closely with engineering to ensure the quality and reliability of these data pipelines.
Develop and implement data quality checks, conduct QA and implement monitoring routines
Create and manage new data integrations across internal and external systems
Create tools and applications for internal use that streamline data analysis and reporting. Drive widespread adoption of these tools and applications with a relentless focus on automation, consistency, and reliability.
Serve as a thought partner for data scientists, engineering managers, and leadership on data foundations, communicating and shaping the data foundations roadmap and strategy for Reddit.
Qualifications:
Bachelor's degree in computer science or a quant educational field
3+ years of experience working with large-scale ETL systems (implementation, strategy, and maintenance), building clean, maintainable code and systems (Python preferred) in a production environment.
Strong programming proficiency in Python, SQL, Spark, Scala, etc.
Experience with data modeling, ETL and ELT concepts, and patterns for efficient data governance. Experience with manipulating massive-scale structured and unstructured data.
Experience with data workflows (such as Airflow), data modeling, front-end or back-end engineering.
Experience in data analysis and dashboard design.
Deep understanding of technical and functional designs for relational and MPP Databases.
Proven track record of cross-functional execution and collaboration.
Agentic AI-assisted development experience.
Excellent communication skills to collaborate with cross-functional stakeholders at all levels of the company, of differing levels of technical acumen.
Self-starter, ability to work independently and autonomously, as well as part of a team.
Check out our r/RedditEng post to learn more about the team, and what we do:
https://www.reddit.com/r/RedditEng/comments/1mnmf71/analytics_engineering_reddit/
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-Remote
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$164,200
—
$229,990 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Melbourne
Workplace: Remote
The Role
You’ll own a net-new enterprise territory in Melbourne. Most of your number comes from accounts that don’t buy from us yet.
New business usually starts with a team already running ClickHouse — open source, or a Cloud account someone expensed — until a bill or a security review pushes the conversation up to the platform team and the budget owner. Common triggers: an Elasticsearch or Splunk bill that’s hard to defend, a warehouse that can’t serve a customer-facing feature fast enough, an AI product querying tens of billions of rows.
You’ll carry a small set of existing accounts alongside the hunt, where growth comes from new teams inside an account that already buys from us. One team lands a workload, it works, and four other teams have a similar problem. But the bulk of this role is finding and opening accounts that aren’t on our map yet.
What You Will Be Doing
- Own the full sales cycle for new accounts in your territory — first conversation through security review, procurement, and close, on Cloud commitments and multi-year committed spend.
- Build your own pipeline. Self-sourced outbound is the primary input to this territory, not a supplement to inbound.
- Find and convert existing ClickHouse usage in new accounts. Unmanaged open-source deployments and self-serve Cloud accounts are the highest-yield source of new pipeline in this segment.
- Multi-thread across the data platform team, the budget owner, security, and the executive sponsor rather than relying on a single champion.
- Work with your Solutions Architect through the technical evaluation. They own the technical win, you own the commercial strategy and the close.
- Run the procurement path: security questionnaires, legal redlines, vendor onboarding, and BYOC or private-deployment requirements, including Australian data residency where it’s required.
- Give your champion the internal business case — TCO comparison against the incumbent, migration plan, and risk mitigation.
- Grow the accounts you land by mapping the remaining teams and use cases and building an expansion plan against them.
- Watch consumption trends across your accounts and engage early when usage flattens or spikes. Both are signals.
- Keep Salesforce accurate and submit a forecast leadership can plan against.
- Participate in the developer community in your territory: meetups, conferences, and events across Melbourne.
What You Bring
- 6+ years selling technical infrastructure to enterprise buyers — databases, data platforms, cloud infrastructure, observability, or developer tooling.
- A track record of self-sourced pipeline. You can explain your weekly prospecting approach and what actually works for you.
- Experience selling into Melbourne and Victorian enterprise accounts, and familiarity with how procurement and security review run here.
- A track record closing complex deals that went through security review, legal, and procurement.
- Enough technical fluency to hold an architecture conversation. You don’t need to write SQL, but you should be able to explain why a company moves a workload off Elasticsearch.
- Experience with consumption-based or usage-metered commercial models, where revenue moves with usage between contract events.
- Experience selling into developer-led, bottom-up adoption as well as top-down.
- Ability to orchestrate people who don’t report to you — Solutions Architects, executive sponsors, partners, product managers.
- Comfort building a territory from scratch rather than inheriting mature coverage.
- Accurate forecasting, including when the number is bad.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Partner Account Manager for AI-Native and Boutique SI Partners at Anthropic, you will own the relationship with a portfolio of our key AI-native and boutique systems integrator partners. These are the specialist services firms enterprises turn to when they want to design, build, and deploy production-grade AI with Claude, and they are among the fastest-moving partners in our ecosystem. Your job is to turn each of those relationships into a growing joint business: a shared plan, a healthy pipeline, and customers in production.
This is a commercial role first. You will build joint business plans with partner leadership, work with your partners' sales teams on live opportunities, team up with Anthropic's Partner Sales team to bring those partners into the right accounts, and keep a clear, accurate view of how each partner is performing. You will work closely with our Partner Sales, Partner Programs, Partner Support, Partner Activations, and Partner Success teams so your partners get the full value of what Anthropic offers, and you will bring what you hear from partners back to those teams.
This role reports to the Head of Boutique & AI-Native SIs and works closely with sales, product, and applied AI teams to make sure our SI partners are equipped to win and deliver transformative AI solutions for their clients.
Responsibilities
Partner Development and Go-to-Market
Own and manage relationships with a portfolio of key AI-native and boutique SI partners, from practitioners through to founders and executive leadership
Develop and execute joint go-to-market strategies that drive partner-sourced and partner-influenced pipeline
Lead partner business planning, including setting mutual goals, identifying target accounts, and defining success metrics
Work directly with your partners' sales teams to identify opportunities and support deal progression
Partner closely with Anthropic's Partner Sales team, who lead introductions and co-sell with our account executives and account teams, so your partners are positioned on the right accounts and opportunities
Run a regular operating cadence with each partner, including business reviews against the joint plan
Cross-Functional Partnership
Work hand in hand with Partner Sales as your primary go-to-market counterpart. You own the partner relationship and the joint business plan; Partner Sales works with Anthropic's sales leaders, account executives, and solutions architects to bring your partners into deals at the right time with clear roles, and owns co-sell execution and the partner-linked pipeline and forecast
Work side by side with Partner Success Leads on the partners you share. You own the overall partner relationship and the commercial plan; the Partner Success Lead owns each customer engagement from partner match to completed outcome, including delivery quality and the customer's Claude usage
Build executive-level trust with each partner's practice and delivery leadership together with Partner Success, so that when an engagement needs the partner to restaff, escalate, or invest, the ask is taken seriously
Align with Partner Success on how each partner's Claude practice is growing, including certified bench depth, a repeatable offering in a chosen industry lane, and published customer stories, and carry that into the joint business plan and go-to-market
Bring the commercial view to the quarterly practice reviews Partner Success runs with each partner, so the partner hears one set of joint goals across pipeline, completed engagements, customer adoption, and certified practitioners
Keep the handoffs clean: with Partner Sales when a partner deal closes, and with Partner Success when an engagement is matched to one of your partners, so both teams have what you know about the partner's strengths, capacity, and proof points
Work with Partner Programs to help your partners understand and progress through Claude Partner Network tiers, requirements, and benefits
Work with Partner Activations to bring your partners into the customer engagements where they can have the most impact
Work with Partner Support to get partner questions and issues resolved quickly, and to spot patterns worth fixing at the source
Work with Partner Enablement so partners have the training, certification pathways, and technical resources they need to build and deliver with Claude
Serve as the voice of your partners inside Anthropic, informing program, enablement, and product priorities
Partner Operations and Performance Tracking
Maintain accurate tracking of partner-sourced and partner-influenced revenue using our existing systems, tools, and processes, including deal registration and CRM discipline
Keep partner performance dashboards and reporting current, and use them to run partner reviews and internal updates
Follow our standard operating procedures for partner activities, and help keep them documented and up to date
Maintain partner data integrity and consistent measurement across your portfolio
Track KPIs for each partner and for the overall health of your portfolio
Assess partner contribution, engagement, and growth potential using established frameworks, and recommend where Anthropic should invest
Track and report the return on partner investments such as funding and enablement, and give Partner Success your recommendation on funding requests from your partners
Identify opportunities to improve how we work with partners and bring them to the teams that own those programs
You may be a good fit if you have
5+ years of experience in partner development, channel management, or partner management
Demonstrated success driving revenue through partners, with pipeline and bookings results you can point to
Experience working with systems integrators, consulting firms, or similar enterprise-focused services partners
Strong business acumen, with the ability to support deal progression and navigate complex partner relationships
A commercial orientation: you are a business driver first and a relationship manager second, and you are comfortable asking a partner to invest in its own capability
Strong analytical skills, with experience tracking KPIs, working from dashboards, and using data to decide where to spend your time
Outstanding communication and relationship-building skills at all levels, from partner practitioners to founders and executives
A track record of working well across functions to get things done for partners without owning every team involved
Experience with CRM systems and partner relationship management tools
Comfort with ambiguity and a fast-changing environment
Low ego, high curiosity, and a habit of making the people around you better
Willingness to travel to support partner relationships and joint customer engagements
Strong candidates may also have
Experience in AI, cloud platforms, or other high-growth technology categories where partner enablement and technical differentiation are critical
A background working at or with AI-native services firms, boutique consultancies, or systems integrators
An understanding of how boutique services firms run, including how they staff, price, and fund a new practice
An understanding of enterprise sales cycles and how partners influence complex, multi-stakeholder deals
Hands-on familiarity with Claude, Claude Code, and how enterprises build and deploy LLM applications
Experience at a high-growth company where the program was still being built
Passion for AI and an understanding of how enterprises are adopting AI technologies
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$215,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Strava New York
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
Strava's Brand & Social team sets and drives the brand marketing strategy behind Strava's growth, from campaign strategy and creative production to social and partnerships. We've built our approach around a simple thesis: consistency compounds, and disciplined investment in brand awareness pays off in measurable acquisition efficiency. Heading into 2027, that means a flagship brand platform launch and a portfolio of high-stakes go-to-market moments that need dedicated, senior ownership.
As Senior Brand Marketing Manager, you'll own our flagship brand campaigns end-to-end, from brief through execution and measurement, spanning paid media, organic social, influencer marketing, and partnerships. You'll partner closely with Product Marketing, who lead our go-to-market launches, to keep brand work and launch timing moving in lockstep, and with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs and amplify what they source. Rather than managing social channels day to day, you'll brief and direct our external social and creative partners. You'll also help carry our brand platform build forward as it moves toward launch, and take ownership of major campaigns currently sitting with our Director of Brand & Social, freeing up capacity for higher-level strategy.
We follow a flexible hybrid model that translates to more than half of your time on-site in our New York City office, three days per week.
WHAT YOU'LL DO
- Own our flagship brand campaigns end-to-end, from brief through execution and measurement, in close partnership with Product Marketing, who lead go-to-market launches
- Write and drive campaign briefs that translate brand strategy into integrated, multi-channel executions across paid media, organic social, influencer marketing, and partnerships
- Partner with Athlete & Community Partnerships (ACP) to bring brand strategy into athlete, creator, and community programs, and amplify ACP-sourced content across paid and organic channels
- Brief and direct external social and creative partners on organic execution, rather than managing channels directly
- Contribute to our brand platform build as it moves toward launch
- Bring data and analytical rigor to campaign planning and post-mortems, using performance and brand health data to inform investment decisions
- Take ownership of select flagship campaigns currently held by the Director of Brand & Social, freeing up capacity for platform and portfolio-level strategy
- Report on campaign performance and brand impact to marketing leadership
WHAT YOU'LL BRING TO THE TEAM
- Substantial experience in brand or integrated marketing, with ownership of campaign strategy from brief through execution at a flagship or portfolio level
- Comfort partnering closely with product marketing and other cross-functional teams on go-to-market timing, without owning launch mechanics yourself
- Working knowledge of both paid media planning and organic growth tactics, including social, influencer marketing, and partnership marketing
- Strong analytical instincts; you're comfortable working with performance and brand health data to make and defend investment decisions
- A creative eye and comfort directing external agency, creator, and production partners
- Excellent written communication; you can write a brief that gives creative, media, and partnership teams real direction
- Experience partnering with community, partnerships, or athlete/creator relations functions is a strong plus
For information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vTkFMPz3eCjd0FgQ28VWnK4d2BEnzGyaSFGwATR-dQdBb9HxZgay6kboqnT0-V-qaBDzSvYIzI76vT5/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: San Francisco, California, United States
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the People team
The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.
About the Role
Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places & Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate & Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm’s culture and ways of working.
What You'll Do
Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working.
Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations.
Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability.
Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement.
Provide functional leadership across locations, ensuring consistency while adapting to local needs.
Develop and implement workplace programs, standards, and initiatives that bring consistency, functionality, and delight to our spaces.
Ensure offices are operated to foster collaboration, connection, and productivity for a primarily remote workforce.
Oversee workplace policies, procedures, and service delivery to ensure operational excellence and scalability.
Manage vendor relationships across workplace services (e.g., facilities, hospitality, office services), ensuring strong performance and cost efficiency.
Partner cross-functionally with teams such as People, IT, and Finance to deliver holistic workplace solutions.
Support office activations, events, and programming that strengthen culture and employee engagement.
Partner with the Senior Manager of Real Estate & Workplace and broader team on workplace and real estate projects, taking hands-on ownership of operational workstreams such as coordinating vendors and installations, scheduling construction activity, and supporting office refreshes and improvements.
Lead, coach, and empower a distributed Workplace team across North America by providing strong in-person and remote leadership, setting clear priorities and expectations, developing team members, and creating meaningful ownership and accountability across the team.
What We Look For
6–10 years of experience in workplace, facilities, hospitality, or office operations roles, ideally in a dynamic and hybrid/remote-first environment.
Demonstrated success managing and developing distributed teams, with strong remote and in-person leadership skills.
A proven track record of empowering team members through clear expectations, coaching, feedback, and delegated ownership.
Experience owning multi-site or regional operations.
A hands-on, team-first approach and willingness to step into adjacent operational needs when necessary, particularly where Workplace and Real Estate intersect.
Strong expertise in workplace operations, employee experience, and service delivery.
Exposure to scaling operations or building programs from scratch.
Excellent operational and organizational skills, with the ability to manage multiple priorities and stakeholders.
Experience managing vendors and workplace budgets, with a focus on quality and efficiency.
Strong collaboration and communication skills, with the ability to influence across functions and levels.
Comfort navigating ambiguity and evolving workplace strategies in a hybrid environment.
While Affirm operates as a remote-first company, this role is expected to work regularly in person from our San Francisco office. Candidates must therefore be based in the Bay Area, willing to commute or willing to relocate prior to their start date.
Pay Grade -
K
Equity Grade -
6
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA California base pay range per year:
$145,000 - $205,000
Please note that visa sponsorship is not available for this position.
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Greenwich, Connecticut, United States
About the Role
iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses.
Responsibilities
Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions.
Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances.
Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts.
Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations.
Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency.
Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products.
Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities.
Assist with the calculation and generation of invoices at month end.
Perform month over month roll forwards for key revenue metrics.
Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting.
Execute cash application processes and prepare monthly cash reconciliations.
Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software.
Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors.
Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes.
Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion.
Qualifications
2-5 years of corporate accounting or public accounting experience within the financial services industry
Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting
Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail
Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership
Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations
Knowledge of booking journal entries and preparation of financial statements
Data-driven thinker who can manage large data sets for efficient analyses
Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook)
Excellent verbal and written communication skills
Able to coordinate across teams and departments to complete projects
CPA license is preferred but not required
Degree in Accounting is preferred but not required
Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred
Familiar with alternative investments or structured investments is preferred
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: New York, New York, United States
About the Role
iCapital is seeking a skilled and dynamic Associate to join our Revenue Control team within the Corporate Finance organization. This individual will be a key player in shaping the future of iCapital as the firm continues to scale and expand into new areas. This role resonates across various financial activities, from accounting and reporting for revenue on various products to streamlining processes and driving scalability across the Corporate Finance team, as well as other key stakeholders at iCapital. This Individual will own various responsibilities including month end close duties, revenue, accounts receivable, treasury management and financial reporting as well as ad hoc projects and analyses.
Responsibilities
Perform revenue calculations and controls for various product lines across iCapital, primarily Technology Solutions.
Ensure precision in monthly and quarterly revenue estimates and actuals, providing insightful analyses of variances.
Foster a culture of financial excellence by collaborating with client relationship managers, finance leadership and external client contacts.
Review legal agreements, contracts and other key documents and understand relevant economic terms as they relate to revenue and reporting and apply that understanding to revenue calculations.
Support full revenue cycle including order processing, invoicing, payment collection and revenue recognition, ensuring accuracy and efficiency.
Spearhead month-end close processes, preparing revenue calculations and revenue accruals for technology solutions products.
Calculate and consolidate P&L and balance sheet data, ensuring accurate journal entries for various entities.
Assist with the calculation and generation of invoices at month end.
Perform month over month roll forwards for key revenue metrics.
Prepare detailed monthly revenue reconciliation analyses supporting accurate P&L reporting.
Execute cash application processes and prepare monthly cash reconciliations.
Support the initiative to enhance efficiency and automation of our existing revenue calculations and invoicing processes, including implementation of a new order-to-cash billing and receivable software.
Develop insightful reporting and analyses to support business unit and product line leads with actionable insights for performance reporting to management and investors.
Identify and address process gaps, implement robust internal controls, and improve documentation for internal control processes.
Identify opportunities to streamline processes by leveraging automation tools and data-driven workflows to improve efficiency and accelerate task completion.
Qualifications
2-5 years of corporate accounting or public accounting experience within the financial services industry
Outstanding financial analysis skills and knowledge of accounting principles and US GAAP reporting
Strong ability to apply critical thinking skills to analyze complex issues and propose effective solutions, while consistently maintaining a meticulous attention to detail
Organized and detail-oriented process manager who can prioritize and communicate clearly with senior leadership
Experience with revenue, treasury management, accounts receivable and payable, and cash reconciliations
Knowledge of booking journal entries and preparation of financial statements
Data-driven thinker who can manage large data sets for efficient analyses
Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook)
Excellent verbal and written communication skills
Able to coordinate across teams and departments to complete projects
CPA license is preferred but not required
Degree in Accounting is preferred but not required
Familiar with Oracle NetSuite or other general ledger systems (i.e. Quickbooks) is preferred
Familiar with alternative investments or structured investments is preferred
Benefits
The base salary range for this role is $85,000 to $110,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
Location: Boston, MA
Workplace: OnSite
BRAND MARKETING LEAD
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is seeking a Brand Marketing Lead to drive high-impact marketing initiatives that bring product innovation to life, with a particular focus on health and longevity. In this role, you will translate product and brand strategy into compelling, integrated marketing campaigns that build consumer understanding, strengthen brand relevance, and drive measurable business results. You will help shape how WHOOP connects with consumers around some of the most important opportunities in health, wellness, and human performance.
As a key member of the Brand Marketing team, you will own initiatives from planning through execution, working closely with Product, Creative, Performance Marketing, Brand Media, Communications, and other cross-functional partners. You thrive in fast-paced environments, bring structure to ambiguity, and know how to turn ambitious ideas into exceptional marketing. The ideal candidate is a strategic thinker and hands-on operator who moves quickly, exercises strong creative judgment, and can independently drive complex initiatives while keeping teams aligned and focused on results.
RESPONSIBILITIES:
- Lead product-focused brand marketing initiatives: Own the planning and execution of integrated brand campaigns and marketing initiatives, with an emphasis on WHOOP health and longevity products, translating product innovation and strategic priorities into compelling consumer-facing marketing.
- Bring product stories to life: Partner closely with Product, Creative, and other teams to develop compelling product positioning, messaging, campaign strategies, creative briefs, and activations that make complex product benefits relevant, accessible, and meaningful to consumers.
- Drive cross-functional execution: Lead high-priority initiatives from brief through launch, coordinating across Creative, Performance Marketing, Brand Media, Growth, Communications, and other partners to establish clear priorities, manage timelines, navigate challenges, and deliver exceptional work.
- Create clarity and momentum: Bring structure to ambiguous or evolving projects, proactively identifying challenges, driving decisions, and establishing processes that enable teams to move quickly and stay aligned without compromising quality.
- Connect marketing activity to business results: Establish clear campaign objectives and success metrics, partner with cross-functional teams to evaluate performance, and translate insights into actionable recommendations that strengthen future marketing initiatives.
- Elevate marketing excellence: Contribute strategic thinking, creative judgment, and consumer insights to improve the quality and effectiveness of brand marketing work, serving as a trusted partner who raises the bar for execution across teams.
QUALIFICATIONS:
- 3–5 years of experience in brand marketing, product marketing, integrated marketing, consumer marketing, or a related field, ideally within a consumer-facing brand.
- Demonstrated experience independently leading integrated marketing campaigns, product launches, or major marketing initiatives from strategy and planning through execution and measurement.
- Strong understanding of consumer marketing, product positioning, and storytelling, with the ability to translate complex product features and benefits into compelling, differentiated narratives that resonate with audiences.
- Exceptional project leadership and cross-functional collaboration skills, with a proven ability to align stakeholders, drive decisions, and deliver high-quality work without direct managerial authority.
- Highly organized, proactive, and resourceful, with the ability to navigate ambiguity, manage competing priorities, solve problems independently, and maintain momentum in a fast-moving environment.
- Strong creative judgment and strategic thinking, balanced with a hands-on approach and attention to detail across campaign development and execution.
- Interest in health, wellness, longevity, or human performance is a plus, with the curiosity and consumer empathy to understand emerging trends and translate them into relevant marketing opportunities.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $100,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
This is a second line leadership role where you will lead frontline managers, build a world class team, and own the regional Mid Market number for North America. You will be responsible for turning strong early traction into a repeatable, high performing got to market engine across legal and professional services.
We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the North American market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high stakes competitive environments.
We are looking for someone who has led multi team segments, hired and developed high potential sales managers, scaled teams in ambiguity, implemented a rigorous sales playbook, and knows what great looks like in complex SaaS sales.
About the NAMER Mid-Market Segment
Mid Market at Harvey runs an “enter-lite” motion selling to law firms with 15–150 attorneys, including many of the most prestigious speciality and boutique firms in the world. . Reps own the full cycle, prospecting into net-new accounts, converting them, and driving expansion
You'll inherit a team of Mid Market Sales Managers and their AEs based across western NAMER and will be the primary owner of how that motion runs and scales across the region.
WHAT YOU'LL DO
- Hire, lead, coach and develop a team of Mid Market Sales Managers across North America driving accountability for net new logo and expansion ARR targets.
- Own and evolve the NAMER Mid-Market playbook end to end- ICP and segmentation criteria, qualification methodology (e.g., MEDDIC/MEDDPICC), deal stage definitions, discounting and deal desk guardrails, and forecasting cadence, so the motion is repeatable across every manager and AE in the region.
- Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution.
- Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution across the U.S. and Canada.
- Own NAMER mid market forecasting and pipeline health, providing accurate reporting to senior leadership.
- Hire, coach, and retain top managerial talent; build a strong leadership bench across the region.
- Partner with global mid market leadership (EMEA and APAC) to keep the playbook, methodology, and comp/accelerator structure consistent globally while localizing it for NAMER buyer behavior and legal market dynamics.
- Develop executive relationships with Harvey's highest value Mid Market customers across the region.
- Work cross functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region.
- Represent NAMER mid market in global planning cycles, headcount discussions, and strategic initiatives.
WHAT YOU HAVE
- 10+ years of B2B tech sales experience, including 4+ years hiring, managing and developing sales managers or senior individual contributors.
- Demonstrated success leading a regional or multi market sales organization in a high-growth, early stage environment.
- Strong track record of selling complex software to enterprise or mid market clients using a consultative, value based methodology.
- Experience building or scaling a sales playbook : segmentation, qualification frameworks (MEDDIC/MEDDPICC or equivalent), territory design, and deal-desk processes, in a fast growing SaaS environment.
- Fluency with pipeline and forecasting rigor: accurate stage by stage forecasting, pipeline coverage ratios, and the discipline to hold managers accountable to them.
- Exceptional communication and executive presence, able to influence both frontline teams and senior stakeholders internally and within our key customers
- Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession.
COMPENSATION
$425,000 USD OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York, New York, United States
About the Role
iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion.
Responsibilities
Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform.
Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction.
Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement.
Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics.
Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform.
Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions.
Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users.
Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support.
Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership.
Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation.
Qualifications
6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries
Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives
Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products
Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities
Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities
Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts
Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions
Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions
Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams
Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred
Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions
Benefits
This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications.
The base salary range for the AVP role is $
120,000 to $150,000 and the range for the VP role is $150,000 to $185,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Dublin
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a Director of Operations to lead the operational function supporting our growing global business.
This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth.
The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication).
You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business.
Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business.
How you can make an impact:
Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience
Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations.
Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution
Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution
Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements.
Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams
Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities
Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches
Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer
Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements
Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated.
Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement.
Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks.
Let’s connect if you have:
You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role
You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business
You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business
You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey
You have a track record of designing processes and operating models that can scale with significant customer and transaction growth
You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work
You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements
You have experience working closely with Product, Engineering, Compliance and other cross-functional teams
You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability.
You have experience being a PCF-42 or a similar regulated position
Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
headNew York, United States; Charleston, United States; Charlotte, United States; Dallas, United States; Miami, United States
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ГибридseniorSan Francisco, California; Design a coverage model that works across time zones, including on-call and escalation paths; Managed a team spread across multiple time zones
УдалённоПротиворечивые условия: Remote Opportunity for US and Canadian citizen and relocation assistance and bonus for European and UK candidates
ГибридSan Francisco Bay Area, USA; Team members are expected to work from our San Francisco office three full days per week, with the remaining days worked remotely and are expected to be available during agreed working hours and to maintain sufficient overlap with the relevant team’s time zone
ОфисSan Francisco, CA; Seattle, WA; San Diego, CA; Los Angeles, CA