Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
About Yassir:
Yassir is the leading super app in the Maghreb region, set on changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia, with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. We're helping usher the continent into a digital economy era, not just by serving people, but by building a marketplace that brings people what they need while infusing social values.
About the Role
Yassir's marketplace runs on decisions made millions of times a day: which driver gets which trip, what a ride should cost, when an order will arrive, which transaction looks fraudulent, who qualifies for credit. We are looking for a Product Manager who owns the machine learning systems behind those decisions and is accountable for their measurable impact on the business.
This is a product role for ML-heavy, data-intensive products. You will lead discovery from data rather than from opinion, frame business problems as problems a model can actually solve, define what success means both offline and in production, and prove impact through well-designed experiments. You will work closely with data scientists, ML engineers and data engineers, and with product and operations partners across ride-hailing, delivery and financial services.
What This Role Is (and Isn't)
This role centres on predictive and decisioning ML: ranking, matching, forecasting, pricing, risk and personalisation. Experience building LLM or agentic features is welcome, but it is not a substitute for the fundamentals below. If your ML product experience is primarily integrating third-party models or APIs into user-facing features, this role is likely not the right fit.
Responsibilities
Data-led discovery:
Identify and size ML opportunities by going into the data yourself. Diagnose where the marketplace is losing value (supply-demand imbalance, cancellations, ETA error, fraud losses, default rates) and translate it into a prioritised, quantified problem backlog.
Problem framing:
Turn business problems into well-posed ML problems: define the prediction target, the decision it informs, the unit of analysis, label availability and quality, and the cost of different error types. Know when a problem does not need ML and a rule or heuristic will do.
Metrics and success criteria:
Define the chain from model metrics (e.g. precision/recall, calibration, MAE) to product and business metrics, and own guardrail metrics. Understand why offline gains often fail to translate online, and plan for it.
Experimentation and causal inference:
Design and interpret controlled experiments, including in two-sided marketplace settings where interference makes standard A/B tests unreliable (switchback, geo or cluster-randomised designs). Reason about statistical power, novelty effects and heterogeneous impact across cities and segments. Distinguish correlation from causation, and know which quasi-experimental methods to use when randomisation isn't possible.
ML product lifecycle:
Own models from framing through data requirements, baseline, iteration, launch, monitoring and retirement. Partner with engineering on rollout strategy, model monitoring, drift detection, retraining cadence and failure modes. Treat a model in production as a product that degrades if unattended.
Roadmap and trade-offs:
Own the ML product roadmap across domains and countries. Make explicit trade-offs between accuracy, latency, cost, interpretability, fairness and regulatory requirements, especially in credit and financial services.
Stakeholder alignment and visibility:
Make the impact of ML work legible to non-technical leadership. Communicate results, including null and negative results, with rigour and clarity. Align product, operations, risk and marketing partners on shared objectives.
Leadership and culture:
Raise the bar on how the organisation makes decisions with data. Mentor peers, build a culture of feedback and trust, and invest in your own growth and that of those around you.
Requirements
4+ years of product management experience, including at least 2 years owning ML-driven products that run in production and influence core business decisions (e.g. pricing, matching, ranking, forecasting, fraud, credit risk, recommendations).
Hands-on fluency with data: you can write SQL, explore data independently and challenge an analysis without waiting for someone else to run it.
Demonstrated experience designing, running and interpreting controlled experiments, and a solid working understanding of causal inference.
Strong understanding of core ML concepts: supervised learning, evaluation metrics and their trade-offs, overfitting and leakage, bias, calibration, and the relationship between offline and online performance.
A track record of shipping ML products where you can clearly articulate the problem framing, the metrics chosen, the experiment design and the measured business impact, including what went wrong.
Experience working with distributed or remote teams across multiple markets.
Experience in marketplaces, mobility, on-demand delivery or fintech is a strong plus.
BSc/MSc in Engineering, Computer Science, Statistics, Data Science or a related quantitative field.
Location: Europe (+/- 3 hours)
Workplace: Remote
👋 A LITTLE ABOUT US
We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia.
👩💻THE ROLE
We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term.
🫶YOU WILL BE VALUED FOR
- Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects.
- Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform.
- AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows.
- Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone.
- Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate.
- Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred.
- Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call.
- Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve.
- Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience.
🙌 WHAT WILL YOU BE DOING
- Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them.
- Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback.
- Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design.
- Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns.
✨ WHAT'S NEXT?
Here's what our process will look like:
- A screening interview with our People Team - 30 minutes
- Interview with Support team member (technical interview) - 45 minutes
- Technical Exercise
- Meeting Hiring Manager + Support Team - 45-60 minutes
- Meeting our CEO - 30 minutes
- Offer
*This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted!
👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Team
The Semantic Layer team owns the systems that turn dbt models into trusted, reusable business metrics. At the heart of this is
MetricFlow
— the open-source semantic engine that powers the dbt Semantic Layer. MetricFlow lets data teams define metrics once in code and consume them consistently across BI tools, notebooks, AI agents, and downstream applications.
This team is the steward of MetricFlow as an open-source project: shipping releases, reviewing community contributions, evolving the query compiler, and ensuring it integrates cleanly with the broader dbt ecosystem. You'll work at the intersection of language design, query compilation, and distributed data execution — solving problems that directly shape how thousands of organizations measure their business.
About the Role
We're hiring a Senior Software Engineer to join the Semantic Layer team in Bangalore. You'll be a core contributor to MetricFlow — designing features, optimizing query generation, hardening the open-source codebase, and partnering with the community of contributors and adopters around it. This is a high-ownership role: you'll write production code, drive technical decisions, and help shape the long-term architecture of one of the most important projects in the modern data stack.
What You'll Do
Design, build, and maintain core features of MetricFlow, including metric definitions, query compilation, dimensional modeling, and SQL generation across multiple data warehouses (Snowflake, BigQuery, Databricks, Redshift, and others).
Own MetricFlow as an open-source project — triage issues, review external pull requests, manage releases, and engage the community on GitHub and in Slack.
Collaborate with engineers across dbt Cloud, dbt Core, and the Semantic Layer service to ensure MetricFlow integrates seamlessly with the rest of the dbt ecosystem.
Improve performance, reliability, and observability of metric query execution at scale.
Partner with product, design, and developer-relations teammates to translate customer and community feedback into shipped improvements.
Write clear technical documentation, RFCs, and design docs that raise the bar for how the team thinks and ships.
Mentor other engineers through code review, pairing, and technical guidance.
Skills We're Looking For
Strong professional software engineering experience, with a strong track record of shipping production systems.
Deep proficiency in
Python
, including modern typing, testing practices, and packaging.
Strong SQL fundamentals and a working understanding of how analytical query engines and data warehouses execute queries.
Experience designing systems that involve parsing, compilation, or transformation — for example: query planners, DSL compilers, type systems, or rule-based engines.
Solid grasp of software design principles: clean APIs, modularity, testability, and backwards compatibility.
Excellent written and verbal communication — you can explain complex tradeoffs clearly to engineers, PMs, and external community members.
Experience collaborating in a distributed, asynchronous team environment.
Bonus Skills (Optional)
Prior experience contributing to or maintaining a popular open-source project.
Familiarity with dbt, MetricFlow, LookML, Cube, or other semantic-layer technologies.
Background in data warehousing internals, query optimization, or analytical SQL dialects.
Experience with CI/CD, GitHub Actions, and release engineering for Python libraries.
Exposure to building developer-facing APIs, SDKs, or CLIs.
Why Join Us
Impact at scale:
Your code will run inside the data platforms of tens of thousands of companies, including some of the world's largest enterprises.
Open-source ownership:
You'll be a public, named maintainer of a foundational project — your work is visible, reviewed, and used by the global data community.
A team that values craft:
We invest in design docs, code review, and durable engineering. We ship fast, but we don't ship sloppy.
Competitive compensation:
Market-leading salary, equity, comprehensive health insurance, generous time off, learning & wellness stipends, and home-office support.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Singapore
Job Overview
React, Next.js, architecture and interactive graphics | 5 to 8 years
This role owns technical direction for complex front-end features and supports the team through design decisions, reviews and mentoring. The successful candidate should combine strong React and Next.js engineering with architecture, performance and integration expertise.
Must Have Skills
• Advanced experience with React, Next.js, TypeScript and modern hooks-based component design.
• Ability to design scalable front-end architecture with a single source of truth and clear boundaries between UI, business logic and data access.
• Experience designing reusable component libraries and governing consistent component APIs.
• Deep experience with Zustand, Redux Toolkit or an equivalent state-management approach, including efficient selector design.
• Strong HTML, CSS and SCSS skills, including responsive design, accessibility and style isolation.
• Experience implementing interfaces from detailed visual specifications and using design systems such as IBM Carbon or Material UI.
• Strong REST API integration experience, including typed models, adapters, polling and defensive handling of missing or inconsistent data.
• Experience defining or validating API contracts with backend teams and applying contract-testing principles.
• Demonstrated performance expertise, including profiling, memoisation, code splitting, lazy loading and bundle analysis.
• Awareness of frame rate, GPU utilisation and memory behaviour on graphics-heavy screens.
• Hands-on experience with WebGL, three.js or React Three Fiber, including scene and camera control, pointer picking and animation timelines.
• Experience managing events and interaction across layered UI and graphics surfaces.
• Experience integrating map SDKs, handling coordinate systems, implementing provider fallbacks and managing API tokens safely.
• Ability to build components that integrate into an existing host application through clean props and callbacks, isolated styles and no unintended global side effects.
• Strong testing experience with Vitest or Jest and React Testing Library, supported by a practical test strategy.
• Experience with strict TypeScript, error boundaries, cross-browser testing and browser DevTools.
• Experience contributing to CI/CD pipelines, Git workflows and high-quality pull-request reviews.
• Experience with Azure DevOps
• Proven technical leadership through mentoring, task breakdown, estimation and technical documentation.
• Understanding of front-end security fundamentals, including secure environment configuration, safe logging and responsible third-party dependency use.
Good to Have Skills
• Experience with advanced animation libraries such as GSAP or Framer Motion.
• Experience with charting and data-visualisation libraries.
• Experience with visual regression testing or end-to-end testing using Playwright
• Experience with internationalisation and localisation at scale.
• Familiarity with micro-frontends, monorepos or design-system governance.
• Experience with production observability, release support and incident investigation.
• Experience leading technical discovery or proof-of-concept work for complex interactions.
Location: Serbia
Job Overview
React, Next.js, architecture and interactive graphics | 5 to 8 years
This role owns technical direction for complex front-end features and supports the team through design decisions, reviews and mentoring. The successful candidate should combine strong React and Next.js engineering with architecture, performance and integration expertise.
Must Have Skills
• Advanced experience with React, Next.js, TypeScript and modern hooks-based component design.
• Ability to design scalable front-end architecture with a single source of truth and clear boundaries between UI, business logic and data access.
• Experience designing reusable component libraries and governing consistent component APIs.
• Deep experience with Zustand, Redux Toolkit or an equivalent state-management approach, including efficient selector design.
• Strong HTML, CSS and SCSS skills, including responsive design, accessibility and style isolation.
• Experience implementing interfaces from detailed visual specifications and using design systems such as IBM Carbon or Material UI.
• Strong REST API integration experience, including typed models, adapters, polling and defensive handling of missing or inconsistent data.
• Experience defining or validating API contracts with backend teams and applying contract-testing principles.
• Demonstrated performance expertise, including profiling, memoisation, code splitting, lazy loading and bundle analysis.
• Awareness of frame rate, GPU utilisation and memory behaviour on graphics-heavy screens.
• Hands-on experience with WebGL, three.js or React Three Fiber, including scene and camera control, pointer picking and animation timelines.
• Experience managing events and interaction across layered UI and graphics surfaces.
• Experience integrating map SDKs, handling coordinate systems, implementing provider fallbacks and managing API tokens safely.
• Ability to build components that integrate into an existing host application through clean props and callbacks, isolated styles and no unintended global side effects.
• Strong testing experience with Vitest or Jest and React Testing Library, supported by a practical test strategy.
• Experience with strict TypeScript, error boundaries, cross-browser testing and browser DevTools.
• Experience contributing to CI/CD pipelines, Git workflows and high-quality pull-request reviews.
• Experience with Azure DevOps
• Proven technical leadership through mentoring, task breakdown, estimation and technical documentation.
• Understanding of front-end security fundamentals, including secure environment configuration, safe logging and responsible third-party dependency use.
Good to Have Skills
• Experience with advanced animation libraries such as GSAP or Framer Motion.
• Experience with charting and data-visualisation libraries.
• Experience with visual regression testing or end-to-end testing using Playwright
• Experience with internationalisation and localisation at scale.
• Familiarity with micro-frontends, monorepos or design-system governance.
• Experience with production observability, release support and incident investigation.
• Experience leading technical discovery or proof-of-concept work for complex interactions.
Location: Romania
Job Overview
React, Next.js, architecture and interactive graphics | 5 to 8 years
This role owns technical direction for complex front-end features and supports the team through design decisions, reviews and mentoring. The successful candidate should combine strong React and Next.js engineering with architecture, performance and integration expertise.
Must Have Skills
• Advanced experience with React, Next.js, TypeScript and modern hooks-based component design.
• Ability to design scalable front-end architecture with a single source of truth and clear boundaries between UI, business logic and data access.
• Experience designing reusable component libraries and governing consistent component APIs.
• Deep experience with Zustand, Redux Toolkit or an equivalent state-management approach, including efficient selector design.
• Strong HTML, CSS and SCSS skills, including responsive design, accessibility and style isolation.
• Experience implementing interfaces from detailed visual specifications and using design systems such as IBM Carbon or Material UI.
• Strong REST API integration experience, including typed models, adapters, polling and defensive handling of missing or inconsistent data.
• Experience defining or validating API contracts with backend teams and applying contract-testing principles.
• Demonstrated performance expertise, including profiling, memoisation, code splitting, lazy loading and bundle analysis.
• Awareness of frame rate, GPU utilisation and memory behaviour on graphics-heavy screens.
• Hands-on experience with WebGL, three.js or React Three Fiber, including scene and camera control, pointer picking and animation timelines.
• Experience managing events and interaction across layered UI and graphics surfaces.
• Experience integrating map SDKs, handling coordinate systems, implementing provider fallbacks and managing API tokens safely.
• Ability to build components that integrate into an existing host application through clean props and callbacks, isolated styles and no unintended global side effects.
• Strong testing experience with Vitest or Jest and React Testing Library, supported by a practical test strategy.
• Experience with strict TypeScript, error boundaries, cross-browser testing and browser DevTools.
• Experience contributing to CI/CD pipelines, Git workflows and high-quality pull-request reviews.
• Experience with Azure DevOps
• Proven technical leadership through mentoring, task breakdown, estimation and technical documentation.
• Understanding of front-end security fundamentals, including secure environment configuration, safe logging and responsible third-party dependency use.
Good to Have Skills
• Experience with advanced animation libraries such as GSAP or Framer Motion.
• Experience with charting and data-visualisation libraries.
• Experience with visual regression testing or end-to-end testing using Playwright
• Experience with internationalisation and localisation at scale.
• Familiarity with micro-frontends, monorepos or design-system governance.
• Experience with production observability, release support and incident investigation.
• Experience leading technical discovery or proof-of-concept work for complex interactions.
Location: Singapore
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Malaysia
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Serbia
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Poland
Job Overview
React and Next.js | 4 to 6 years
This role is responsible for building reliable, responsive user interfaces from approved designs and API contracts. The developer should be able to deliver features independently, diagnose browser issues and contribute maintainable, well-tested code.
Must Have Skills
• Strong experience with React, Next.js, TypeScript and hooks-based component development.
• Good understanding of component lifecycle, effects, memoisation and techniques for preventing unnecessary re-renders.
• Experience with Next.js, Vite or a comparable modern front-end build framework.
• Experience with Zustand, Redux Toolkit or a similar state-management library, including correct and efficient use of selectors.
• Strong HTML5, CSS3 and SCSS skills, including responsive layouts, semantic markup and scoped styling.
• Working knowledge of accessibility fundamentals, including keyboard navigation, focus management and appropriate ARIA usage.
• Experience using a design system such as IBM Carbon, Material UI or an equivalent component library.
• Ability to implement interfaces accurately from Figma designs or other visual specifications.
• Experience integrating REST APIs and handling loading, error, empty and partial-data states.
• Experience with polling, request cleanup and defensive handling of incomplete or unexpected API responses.
• Working knowledge of environment configuration, package management and front-end build processes.
• Experience writing unit and component tests with Vitest or Jest and React Testing Library.
• Strong browser DevTools debugging skills and experience resolving cross-browser issues.
• Working knowledge of Git branching, pull requests, code reviews and collaborative delivery workflows.
• Ability to write clean, reusable and maintainable front-end code.
• Good knowledge of secure client-side development, including environment variables and safe logging.
Good to Have Skills
• Experience with animation libraries such as GSAP, Framer Motion or React Spring.
• Experience with charting libraries such as Recharts, Chart.js, D3.js or High charts.
• Hands-on experience with three.js, React Three Fiber, WebGL or the HTML Canvas API.
• Familiarity with performance profiling, bundle analysis, lazy loading and dynamic imports.
• Experience with internationalization libraries such as react-i18next or next-intl.
• Experience with end-to-end testing tools such as Playwright
• Familiarity with error boundaries, front-end monitoring and CI/CD pipelines.
• Familiarity with Azure DevOps
• Experience working in an Agile team using Jira and Confluence.
Location: Remote
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/c92fedfc-c3c6-4160-8535-fbf252da8b02/G_LINK_OWN_COVER_1.png]
About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.
Our values:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
About project:
Dancebit turns exercise into a dance party with dance workouts set to energizing beats. Professional instructors guide you through easy-to-follow choreographies that help you burn calories, improve coordination, and build strength. It’s the perfect app for anyone looking to stay fit and active through dancing at home.
Responsibilities:
- Developing creative strategies and concepts for promoting the mobile application.
- Working closely with the Product and UA teams to identify key features and advantages of the application, and trying different collaborative approaches to boost performance.
- Optimizing creatives based on analytical data and user feedback.
- Conducting competitors’ research to analyze best practices on the market.
- Creating advertisements for META, Google, and other networks.
- Organizing brainstorms with the team.
- Writing briefs for UGC, evaluating results, and reworking content to improve the results.
- Collaborate with designers and illustrators to quickly test ideas.
- Ability to balance creativity with performance goals.
- Strong ideation skills combined with structured thinking.
- Understanding of modern trends across social media platforms.
Requirements:
- Minimum 6 months (1+ years would be a plus) of experience as a creative producer in performance marketing (preferably in the healthy lifestyle, nutrition, or fitness domain).
- Data-driven approach to decision-making.
- Deep understanding of the target audience and their needs.
- Ability to create and implement engaging, informative, and performing creative strategies and content that effectively attract users.
- Experience with analytics and optimization of creatives.
- Excellent communication and organizational skills.
- Independence and willingness to push the processes.
- Flexibility and adaptability to fast change.
- English at B2 (upper-intermediate) level or higher.
Would be a plus:
- Experience with AI and its integration into workflows.
- Profound work experience with one of the platforms (in order of priority): Google, Applovin, TikTok, Snapchat, Pinterest.
Employee Benefits:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs
Location: Cyprus
Workplace: fully
About the Client
Our client is a global B2B iGaming company that develops and supplies online casino games, including slots, crash, card, arcade, and dice games. Their products are featured in online casinos worldwide, providing an engaging experience for users.
Role Overview
As a Key Account Manager, you will manage a portfolio of key B2B casino operator accounts and build long-term relationships with clients and partners. You will be responsible for account development, game launches, performance monitoring, and identifying opportunities to increase revenue from existing accounts.
Key Responsibilities
Manage a portfolio of key B2B casino operator accounts.
Build and maintain long-term relationships with key clients and partners.
Act as the main point of contact for assigned accounts.
Support game launches and ensure effective game placement across casino platforms.
Monitor account performance and identify opportunities for revenue growth.
Develop existing accounts and generate additional business opportunities.
Negotiate commercial terms and agreements with clients.
Work closely with internal teams to support client needs and account development.
Requirements
4 years of experience in Key Account Management.
Previous experience with an iGaming game provider.
Proven experience managing B2B casino operator accounts.
Experience working directly with key decision-makers and strategic iGaming partners.
Strong understanding of the iGaming market and casino products.
An established network of relevant iGaming contacts is a strong advantage.
Strong communication and negotiation skills.
Fluent English and Russian.
Key Soft Skills
Strong client and partner relationship management skills.
Strong communication and negotiation skills.
Ability to analyze account performance and identify growth opportunities.
Focus on client relationships and business results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Remote (Canada, UK, EU); Remote (North America); Remote (EU); Remote (Central & South America); Remote (Non-U.S.)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
ROLE OVERVIEW
The Strategic WFM Analyst lives in the Core Workforce Management (WFM) Planning & Operations Strategy team and is responsible for owning centralized forecast, capacity planning, workforce cost optimization, and strategic headcount trade-offs across all lines of business (LOBs). Moving beyond traditional scheduling and intraday monitoring, this role acts as a high-judgment governance function, translating complex demand forecasts into defensible FTE, BPO, and overtime spend strategies, modelling capacity risks, and aligning executive stakeholders across Finance, Product, and Operations. You are exceptionally strong in WFM maths and financial analytics, exhibit deep strategic curiosity, navigate messy raw data effortlessly, and communicate recommendations with executive-level clarity.
WHAT YOU’LL DO
- Translating multi-LOB demand forecasts into monthly and quarterly capacity, headcount, and budget requirements.
- Modelling workforce and financial trade-offs across internal FTEs, BPO partners, overtime spend, bonus hours, productivity shifts, and shrinkage.
- Analyzing demand-funnel changes (e.g., product feature roll outs, AI bot deflection shifts) and quantifying their exact capacity and dollar blast radius.
- Partnering directly with Finance, Product, and Operations to validate baseline assumptions, enforce input SLAs, and align on staffing commitments.
- Drafting concise, decision-ready executive memos and Weekly Business Reviews (WBRs) for Directors and leadership.
- Conducting deep-dive root-cause analyses whenever operational actuals deviate from capacity plans and establishing corrective action paths.
- Standardizing capacity planning frameworks, modeling templates, and operating standards across LOBs.
- Maintaining deep forecasting competency to audit models, challenge underlying assumptions, and provide seamless coverage across the broader central WFM engine.
WHAT WE’RE LOOKING FOR
- Strategic WFM Maths: Exceptionally strong quantitative background with deep expertise in WFM fundamentals (capacity modelling, Erlang, shrinkage, AHT, SLA/ASA trade-offs) and advanced proficiency in Google Sheets, SQL, or Python.
- Business & Financial Judgement: Demonstrated ability to connect operational queue dynamics directly to dollar exposure, hiring velocity, BPO costs, and SLA risk.
- Executive Communication: Superior strategic writing skills with a natural instinct to distil complex, multi-variable workforce analytics into scannable, 1-2 page decision memos.
- Cross-Functional Influence: Proven ability to establish governance frameworks, challenge bad assumptions with back tested data, and align Finance, Product, and Operations leadership without formal authority.
- Blank-Page Ownership: High comfort operating in ambiguous environments with incomplete data, verifiably isolating what materially matters without requiring step-by-step direction.
- WFM Analyst Profile: Strong core WFM domain expertise with a strategic/Ops spike, not a generalist and not a passive traditional scheduler.
HIRING PROCESS
1. Application
2. Diagnostic Case Study
3. Case Study Interview - Technical & Capacity Interview
4. Executive Judgement & Strategic Interview
5. Culture Interview (People Ops)
6. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Auckland
Workplace: onsite
About Termius
Termius is a cross-platform SSH client used by millions of engineers worldwide. Secure synchronization keeps hosts, credentials, and settings available across desktop and mobile devices, helping engineers access and manage remote systems from anywhere. Our iOS and Android apps are full-fledged companions to the desktop experience, not lightweight add-ons.
We're looking for a Mobile Tech Lead / Architect to own the technical direction of Termius on both mobile platforms. You'll lead a distributed team of four engineers (2 iOS, 2 Android) across several countries.
What You Will Do
Own the mobile architecture and technical roadmap for iOS and Android, keeping both platforms consistent with each other and with the desktop product.
Lead and mentor the mobile team through code reviews, technical coaching, and clear engineering standards.
Stay hands-on: design and build complex features, and resolve critical issues on either platform when needed.
Improve the mobile foundation, including CI/CD, release processes, testing, crash monitoring, and incremental modernization of the existing codebase.
Bring modern engineering practices to the team, including AI-assisted development workflows that measurably improve delivery.
What We're Looking For
Extensive experience building and shipping complex production mobile apps, including in a technical leadership or architect role.
Deep expertise in at least one native platform (Android or iOS), and solid working knowledge of the other, enough to make architecture decisions, review code, and guide engineers on both.
Strong debugging, testing, and system-design skills.
Comfort navigating a large existing codebase and refactoring it incrementally without disrupting delivery.Pragmatic product judgment and clear communication.
Familiarity with networking, SSH, cryptography, or terminal emulation is a plus, but not required.
What We Offer
We provide employees with the necessary equipment to create a productive work environment
Remote work from time zones between GMT+4 and GMT+12, or relocation to New Zealand after the probation period.
Longevity benefits: paid vacation, sick leaves, and flexible timeoff.
A culture that encourages proactiveness, a fail-fast-learn-fast approach, and a sense of ownership.
Join us
If you're an experienced self-sufficient individual contributor passionate about product development and excited to make a significant impact, we'd love to hear from you. Please submit your resume and cover letter detailing your experience and why you're a great fit for this role.
Location: European Union
About Toloka
At
Toloka AI
we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds,
representing ove
r
100 countries and speaking 40+ languages.
We are a well-funded startup with an enviable portfolio of clients including
Anthropic, Amazon, Microsoft, Poolside, Recraft, and Shopify.
Recently, we secured strategic investment led
by Bezos Expeditions and Nebius Group
with participation from
Mikhail Parakhin, CTO of Shopify
and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world
: USA, UK, the Netherlands, Serbia
, and more.
About the Team
We are the ML team inside Toloka — we build the machine-learning products that power the platform itself, so every project running on Toloka is faster, cheaper, and more reliable.
A few examples of what we own:
Enterprise post-training- we are helping real companies by providing them small LLMs that beat frontier models in quality at a fraction of the cost.
Off-the-shelf post-training - we are conducting research on datasets we deliver to clients, showing that training on these datasets will improve their performance.
Fine-tuning and RL — adapting frontier and open-source models to Toloka's tasks to hit the right quality at the right cost.
Evaluation, benchmarking, cost modeling, and model selection across providers.
LLM QA
— the core technology behind Toloka's automated quality-check mechanism. Every annotation flowing through Self-Service is reviewed by an LLM agent we design, train, and operate.
We own the full chain. The same team designs the ML solution, ships it to production, keeps it running 24/7, analyzes the results coming back from real projects, and feeds that signal into the next iteration. No hand-off between research, engineering, and operations — it's all us.
About the Position
As a
Principal ML Researcher,
you will define the overarching technical vision, research strategy, and architecture for Toloka’s core ML and post-training stack. In this high-impact role, you will bridge frontier AI research and large-scale platform engineering.
You will lead technical strategy across greenfield post-training paradigms (such as GRPO, process/outcome reward modeling, and RLAIF), architect resilient automated evaluation ecosystems, and set the standard for how foundation models are adapted and served on our platform. As a technical authority, you will mentor senior ML engineers, collaborate directly with executive leadership, and represent Toloka in the broader AI research community.
What you’ll do
Drive Technical Strategy:
Define the multi-quarter strategy and architecture for Toloka’s post-training stack, ensuring our fine-tuning, RL, and evaluation capabilities stay ahead of industry trends.
Architect Greenfield Post-Training & RL Pipelines:
Spearhead the transition beyond basic SFT into advanced RL frameworks (GRPO, PPO/DPO, reward modeling, Process Reward Models, and RLAIF) to power platform-wide LLM alignment and agent behavior.
Pioneer Next-Gen Evaluation Harnesses:
Design and calibrate bulletproof automated evaluation ecosystems, including human-aligned LLM-as-a-judge frameworks, dynamic benchmarking suites, and regression control setups.
Advance Distillation & Inference Optimization:
Lead research initiatives on model distillation, quantization, context compression (e.g., gisting), and speculative decoding to optimize latency-cost trade-offs at platform scale.
Shape Agentic Platform Capabilities:
Architect autonomous guiding agents and tool-use workflows, establishing foundational frameworks for multi-step reasoning, self-correction, and evaluation-driven feedback loops.
Technical Leadership & Mentorship:
Elevate the engineering and research bar across the team through architectural design reviews, hands-on mentoring of Senior ML Researchers, and establishing best practices for reproducible ML R&D.
Cross-Functional & Community Influence:
Partner with Product and Engineering directors to translate complex client challenges into scalable platform architecture; author high-impact research write-ups, blog posts, and external tech talks.
What we're looking for
6+ years
in ML engineering or applied research, with
3+ years
of proven track record leading LLM post-training, fine-tuning, or alignment initiatives at scale.
Deep theoretical and practical mastery of LLM alignment:
SFT, LoRA/PEFT, RLHF/RLAIF (GRPO, DPO, PPO), reward modeling, and reasoning-oriented post-training.
Mastery of LLM Evaluation & Calibration:
Proven history of building evaluation pipelines from scratch, addressing LLM-as-a-judge biases, and tightly calibrating automated evals against human gold standards.
Expert Distributed Training & Systems Engineering:
Strong proficiency in Python, PyTorch, distributed training frameworks (Deepspeed, Megatron, FSDP), and high-performance inference engines (vLLM, TensorRT-LLM).
Architectural Vision & Product Leadership:
Demonstrated ability to map ambiguous technical challenges into robust platform features, balancing state-of-the-art research with production reliability and cost constraints.
Technical Authority:
Proven experience acting as a technical leader, mentoring senior researchers/engineers, and influencing cross-functional roadmaps.
Language:
Fluent spoken and written English (C1), with clear communication skills to articulate complex technical concepts to both internal teams and external clients/community.
What we can offer
You will be part of an international, dynamic environment that drives innovation and sets new standards in the AI and technology sector.
Competitive compensation package including base salary, bonus, and ESOP.
Paid PTO and benefits will vary depending on location.
We offer a full remote or hybrid model (if you are based in NL or Serbia).
IT setup and home office allowances.
Equal Opportunity Employer:
Toloka is committed to providing equal opportunity and fostering an inclusive environment. We welcome applications from all qualified individuals and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Selection decisions are made based on qualifications, merit, and business need.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants. Please be aware:
Official Communication: Our recruiting team will only contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings: All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do: If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn.We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
25 working days of paid vacation
Sick Leave Compensation (5 Uncertified + 10 Certified Days)
Parental Leave: Fully Paid Maternity / 4 Weeks Paid Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Life Insurance (Employees)
Provident Fund
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursdays
Work Permit, Blue Card & Naturalization Support
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Location: Vilnius, Lithuania
Workplace: remote
MailerLite
is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travelers passionate about what we do and believe in. And we are ready for another talented person to join the party.
We're looking for a
Technical Lead
for our Audience Growth team. The team owns everything that helps our customers grow their audience: signup forms, landing pages and websites, subscriber imports, preference centers and social integrations. You'll lead the engineers, shape the technical direction with your product and design partners, and stay close enough to the code to build the hard parts yourself.
Why MailerLite?
Wondering why we think you’ll lov e working at MailerLite? Here are 6 reasons!
You'll own the front door of every audience
Every subscriber our customers gain comes through something your team built. Your work directly decides how well creators, coaches and small businesses grow, and you'll see the impact in the numbers.
You'll grow, develop and evolve
We’re always looking for new, innovative ways to offer value to customers. You'll be learning constantly, and trying out new things.
You'll take ownership
We trust you to work independently and take complete responsibility for your tasks, from start to finish.
You’ll have experts on hand
Your teammates with a wide range of different expertise are there to help. We’re all about sharing and learning and we’d love for you to share your knowledge too!
You'll pick where you work
We embrace a remote-first culture, with a globally distributed team, empowering you to choose the environment where you’re most productive.
You'll have stability
We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase. Let’s grow together!
What you will work on
Lead a team of engineers
Work with the product manager and designer from discovery through delivery
Own our landing page and website builders, signup forms, subscriber imports, preference centers and opt-in flows
Build and maintain integrations that bring subscribers in from other platforms
Keep forms, imports and opt-in flows fast, reliable and resistant to abuse
Own your team's areas end to end in production: quality, performance, monitoring and fixing things when they break
Set the bar through code review, pairing and mentoring, and help engineers grow into more ownership
6+ years building production web applications, with strong PHP and Laravel experience
Solid modern JavaScript, ideally Vue 3. Much of this team's work is rich, interactive UI such as builders and editors
Experience leading engineers technically, as a tech lead, senior engineer with lead duties, or similar
Experience designing and maintaining REST APIs and working with third-party APIs and OAuth
Good relational database skills (PostgreSQL preferred) and experience with background jobs and queues
A product mindset: comfortable joining customer research, challenging requirements and measuring results after launch
Excellent written and spoken English
Comfort working async in a remote team
Based in EMEA region
Nice to have
Building drag-and-drop editors or page builders
Integrations with social platforms (e.g. Meta APIs) or WordPress plugin development
Understanding of consent and opt-in requirements such as GDPR and double opt-in
Bot and abuse protection for public forms
Shipping AI-powered features, or using AI-assisted development tools in your daily work
What we offer
Yearly gross salary range: €70,000-€90,000
Remote-first culture with the team working remotely from all over the world
International health insurance provided with coverage in most countries. Monthly healthcare payout available in select countries where coverage is limited
Company-paid retreats. Once per year we gather for a week in an exotic location to work, learn and have fun together
31 days of vacation per year. We encourage you to unplug and recharge!
12 paid sick days for your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children
4 creative days. One paid day off per quarter to do something creative and fun
12 parental days per year. Enjoy one paid day off each month to treasure time with your children
Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption - 3 months for primary caregivers and 1 month for secondary caregivers
Joy Budget. Annual allowance to spend on what brings you joy, starting at $1,000 per year and increasing over time
MacBook and other tools that'll help you to do your job efficiently
Location: Buenos Aires, Argentina; Armenia; Barcelona, Spain; Belgrad, Serbia; Rio, Brazil; Sofia, Bulgaria; Zagreb, Croatia; Nicosia, Cyprus; Prague, Czechia; Tallinn, Estonia; Paris, France; Tbilisi, Georgia; Athens, Greece; Budapest, Hungary; Rome, Italy; Kyrgyzstan; Riga, Latvia; Malaysia; Skopje, North Macedonia; Cebu, Philippines; Porto, Portugal; Poznań, Poland; Bucharest, Romania; Bratislava, Slovakia; Seoul, South Korea; Taiwan; Thailand; Vilnius, Lithuania; Warsaw, Poland
Workplace: remote
MailerLite
is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world stay in touch with their customers. Today, we are a team of more than 170 dreamers, adventurers, and world travellers passionate about what we do and believe in. And we are ready for another talented person to join the party.
Email marketing is at the heart of what we do, and our own email marketing should be the best proof of that. We're looking for an experienced
Senior Email Marketing Manager
to join our SEO & Content Team and push our email marketing to a level that our customers, and the wider email marketing community, look up to. If you live and breathe email marketing, experiment with what makes an email engaging and an email list grow, are plugged into where the industry is heading, and are full of ideas most people haven't tried yet, this is a role built for you. 🚀
Why MailerLite?
Wondering why we think you'll love working at MailerLite? Here are 6 reasons!
You'll own the craft, not just the calendar
Every newsletter, campaign and lead magnet you create is a chance to show what great email marketing actually looks like.
You'll get to explore angles others miss
Get room to pursue original takes on email marketing. Create content sharp and unique enough to get noticed, talked about, and cited.
You'll have experts at hand
Whenever you’re stuck, your teammates with a wide range of expertise are ready to help. And they’d love for you to share your knowledge too!
You'll grow, develop and evolve
As part of a team that's always looking for new, innovative ways to offer value for our customers, you'll constantly be experimenting, learning, and trying out new things.
You'll take ownership
We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.
You'll pick where you work, every day
We embrace the remote culture. Every day you get to choose what environment makes you most productive.
What you’ll work with
Manage all email campaigns from creation and writing to launch, measurement and optimization
Build and nurture automations to turn prospects into customers and ensure the existing automations are up to date
Own our lead magnets end to end: come up with new ones, write the copy or brief our writers, and keep existing ones accurate and up to date
Identify opportunities to grow our email list. Build the forms, pop-ups and landing pages that turn visitors into subscribers
Keep our MailerLite accounts organized and up-to-date. Build out segmentation and interest groups, and tailor messaging, tone and cadence to different audience segments and industries
Write articles, guides and thought-leadership pieces on advanced email marketing topics
Partner with our writers to brief and produce blog content, and review and level up our existing email-marketing content
Go after original, underexplored angles on email marketing: the kind of ideas that are novel enough to earn citations from LLMs and attention from search engines
Measure email marketing performance and define KPIs. Analyze campaign performance and suggest and implement improvements.
Keep our sending practices aligned with deliverability standards and industry best practices
Stay genuinely immersed in the email marketing world (new features, research, trends, community chatter) and turn what you learn into content and strategy
Coordinate with our Email Lifecycle Manager so marketing and product/lifecycle email stay consistent without overlapping: you own list growth, segmentation strategy and campaign/newsletter content, while they own the product-side flows
4+ years of hands-on experience in email marketing, ideally in a SaaS company where email was a core growth channel
A strong writing portfolio: you can show newsletters or campaigns you've personally written that performed well
Proven experience growing an email list organically, building segmentation, and creating lead magnets
A sharp editorial eye: you can review other people's content and make it meaningfully better
Genuine, ongoing curiosity about email marketing: you follow the space, test new approaches, and have your own point of view
Comfortable both writing hands-on and briefing others: some execution will be supported by our writer team, but you'll personally cover every newsletter and campaign
Experience with MailerLite or other ESPs
4h overlap with CET time zone
What we offer
Yearly gross salary: Starting at $60,000 USD, with flexibility to discuss higher expectations based on relevant experience
Remote-first culture with the team working remotely from all over the world
International health insurance provided with coverage in most countries. Monthly healthcare payout available in select countries where coverage is limited
Company-paid retreats. Once per year we gather for a week in a beautiful location to work, learn and have fun together
31 days of vacation per year. We encourage you to unplug and recharge!
12 paid sick days for your physical and mental well-being, no doctor's note required. Parents can use them to care for their sick children
4 creative days. One paid day off per quarter to do something creative and fun
12 parental days per year. Enjoy one paid day off each month to treasure time with your children
Parental leave.100% paid leave when welcoming a new child through birth (3 months maternity, 1 month paternity) or adoption
Joy Budget. Annual allowance to spend on what brings you joy, starting at $1,000 per year and increasing over time
MacBook and other tools that'll help you do your job efficiently
УдалённоEurope (+/- 3 hours)
seniorBengaluru, Karnataka, India, APAC
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote (Canada, UK, EU); Remote (North America); Remote (EU); Remote (Central & South America); Remote (Non-U.S.)
lead
Auckland; Remote work from time zones between GMT+4 and GMT+12, or relocation to New Zealand after the probation period
География найма не уточнена
Nicosia; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
УдалённоleadVilnius, Lithuania
УдалённоseniorBuenos Aires, Argentina; Armenia; Barcelona, Spain; Belgrad, Serbia; Rio, Brazil; Sofia, Bulgaria; Zagreb, Croatia; Nicosia, Cyprus; Prague, Czechia; Tallinn, Estonia; Paris, France; Tbilisi, Georgia; Athens, Greece; Budapest, Hungary; Rome, Italy; Kyrgyzstan; Riga, Latvia; Malaysia; Skopje, North Macedonia; Cebu, Philippines; Porto, Portugal; Poznań, Poland; Bucharest, Romania; Bratislava, Slovakia; Seoul, South Korea; Taiwan; Thailand; Vilnius, Lithuania; Warsaw, Poland; 4h overlap with CET time zone