Location: Marlton, New Jersey
Do you enjoy unraveling tricky problems, simplifying complicated choices, and helping people find clarity? If you take pride in making someone’s day easier and want to support the people building the future of software, you will fit right in.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
Our developer ecosystem is growing rapidly across the Americas. Licensing software across personal setups, fast-moving teams, and large organizations involves nuance, from choosing right-sized subscription models to managing smooth multi-year renewals. When customers reach out, they aren't looking for canned answers or corporate scripts – they need an authentic guide who understands their needs and removes friction.
In this role, you will own customer interactions end to end across licensing, billing, and account management. Working remotely within Pacific Standard Time (9:00 am to 5:00 pm PST), you will be the trusted human touchpoint for developers and procurement specialists alike. You will collaborate directly with our sales, engineering, and product support teams to resolve edge cases, spot recurring operational friction, and influence how we refine our workflows and self-serve systems.
Day to day, you will:
Help customers navigate licensing tiers, account setup, quote requests, and subscription renewals across email, phone, and ticketing systems.
Translate licensing models and company policies into straightforward, practical guidance tailored to customer goals.
Maintain clean customer records in our CRM to ensure transparent handoffs and operational clarity across regions.
Partner with engineering and sales teams to unpack complex customer inquiries and unblock time-sensitive issues.
Identify patterns in recurring customer questions and suggest concrete improvements to our support documentation and workflows.
Keep response times steady and quality high during major product releases and promotional cycles.
What you’ll bring
Clear, thoughtful communication in writing and conversation, with an ability to unpack complex topics simply.
Natural curiosity about how software products and systems fit together.
Sound judgment to prioritize tasks and make grounded decisions when handling competing requests.
Comfort collaborating independently across distributed, multi-cultural teams and time zones.
A steady, solutions-oriented mindset when helping people navigate confusing or stressful issues.
A genuine commitment to quality, craft, and leaving processes better than you found them.
What you’ll need
Demonstrated experience supporting customers through subscription management, order processing, billing inquiries, or account operations.
Professional fluency in English, Spanish, and Portuguese, enabling clear, empathetic support across our Americas community.
Practical experience working with ticketing systems (such as Zendesk), modern productivity suites, and CRM platforms (such as Salesforce or HubSpot).
The ability to understand and clearly explain multi-tier software licensing, subscription agreements, and purchasing workflows.
What success looks like
You deliver timely, accurate, and context-aware solutions that protect long-term customer trust. Rather than rushing through tickets, you resolve root causes, spot operational bottlenecks early, and help refine internal workflows so our team and our customers both move faster.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work schedule. Enjoy the freedom to work from home or from the office.
Extra time off. More days to relax, recharge, and do the things you love.
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks. Lunch and refreshments provided to keep you fueled.
Health and wellness. On-site gyms or sports club stipends.
Internal events. Company-wide celebrations and team gatherings.
We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
If this sounds like you, send us your resume and a brief note about why you’d like to join our team.
#LI-HYBRID
#LI-JP1
This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location.
The base salary range (per year) for this position in the posted work location(s) is
$60,000
—
$85,000 USD
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
США; Comfort collaborating independently across distributed, multi-cultural teams and time zones; Relocation support
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
Fin is transforming customer service through AI, helping businesses deliver fast, accurate, and reliable support at scale. Trust is foundational to that mission.
Fin's Security Engineering team is unlike most security teams. We own and operate critical security services, build customer-facing security features, and partner with engineering teams to make secure development the default. We're engineers first; designing, building, and operating systems that protect Fin and its customers. The team owns and operates tier-zero services including authentication, SAML/SSO, teammate activity logs, malicious URL scanning, and other critical trust and security capabilities.
The mission of the team is to help Fin build and operate trusted AI-powered customer service experiences by making security a natural part of how products are designed, developed, and delivered. As Fin continues to expand its capabilities and adoption, you'll help shape how security evolves alongside some of the most ambitious AI-powered products in customer service. We're taking an AI-first approach to security, exploring areas such as AI-powered detection, red-team automation, continuous monitoring, and emerging defensive capabilities to help meet an evolving threat landscape.
What will I be doing?
Own and engineer tier-zero security capabilities that help customers securely deploy and manage Fin.
Design, build, and evolve customer-facing security features, including authentication, SAML/SSO, permissions systems, audit and activity logging, malicious URL scanning, and other enterprise security controls.
Partner with engineering teams throughout the software development lifecycle to build secure products and services.
Perform architecture reviews, threat modelling exercises, and security assessments for new features and systems.
Build security tooling, automation, and developer-facing building blocks that make secure development easier and more scalable.
Contribute to secure development standards, guidance, and best practices across Fin.
Lead application security initiatives across the software development lifecycle, helping teams identify and address security risks early.
Participate in a shared on-call rotation and lead security incident response, investigation, and remediation efforts.
Drive security initiatives from problem definition through design, implementation, and measurable outcomes.
Partner with teams building AI-powered products to assess and mitigate emerging security risks.
Help shape Fin's AI-first approach to security, including AI-powered detection, red-team automation, continuous monitoring, and emerging defensive capabilities.
Support the secure adoption of AI-assisted software development tools and engineering workflows.
What skills do I need?
Proven application security, product security, or security engineering experience within a SaaS environment.
Strong software engineering skills with experience designing, building, and operating production systems.
Deep understanding of modern application security threats, secure software development practices, and threat modelling.
Experience designing, building, or securing authentication, authorization, identity, or enterprise security capabilities.
Experience conducting architecture reviews and security assessments for complex systems.
Hands-on security incident response experience, including leading investigations and remediation efforts.
Strong programming skills and experience building tools, automation, or developer-focused solutions.
Comfortable using modern AI-assisted development tools to improve productivity and engineering effectiveness.
Ability to communicate security concepts clearly and collaborate effectively with engineering teams.
A pragmatic approach to balancing security, customer impact, and engineering velocity.
Bonus skills & attributes
Experience building or owning authentication, SAML/SSO, identity, or access management capabilities.
Experience securing AI-powered products or familiarity with security considerations for large language models, agentic systems, retrieval-based architectures, or AI tool integrations.
Experience building security automation or security-focused platform capabilities at scale.
Familiarity with cloud security, infrastructure security, or distributed systems.
Experience working across both large-scale SaaS environments and high-growth companies.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Greater Chicago Area is [$190,000 - $210,000]. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Hyderabad, India
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional
Automation Engineer Intern
to join our team. In this role, you will support the SaaS applications and platforms that power our demo and field environments, investigating access issues, misconfigurations, and recurring requests. You will focus on identifying root causes, developing lasting solutions, and documenting your findings. Working alongside Automation Engineers and Field Systems Analysts, you will receive regular mentorship, take ownership of well-scoped problems, and identify opportunities to automate repetitive work using Workato.
In this role, you will also be responsible for:
Assist with acquiring and setting up SaaS, PaaS, and IaaS platforms for demos and proofs of concept, including Salesforce, SAP, Workday, NetSuite, ServiceNow, Snowflake, AWS, and GCP, ensuring environments meet user requirements.
Collaborate with technical teams to keep demo applications integrated and functioning as expected.
Administer demo applications by adding users, configuring permissions, and assigning licenses.
Support complex application configurations and verify that they align with organizational requirements.
Review application settings regularly to help maintain performance and security.
Support users in accessing demo environments and applications, serving as the first point of contact for their requests.
Investigate and troubleshoot access problems, misconfigurations, and failed logins, identifying root causes and recommending lasting solutions.
Assist with routine governance activities, including access reviews, license tracking, and compliance checks, and flag any anomalies.
Identify recurring issues and repetitive manual tasks, and propose or help build automations and tools on Workato to manage demo infrastructure.
Help build and maintain environments that support high-quality Workato product demonstrations.
Document troubleshooting steps, configurations, and how-to guides to make solutions repeatable.
Keep stakeholders informed of request status and escalate blockers promptly.
Share findings and lessons learned with the team, including approaches tried and their outcomes.
Requirements
Qualifications / Experience / Technical Skills
Degree in Information Systems, Computer Science, Engineering, or a related field.
Demonstrated problem-solving ability through coursework, projects, work, or personal experience involving the diagnosis and resolution of a complex issue.
Hands-on exposure to at least one SaaS application or administration console, such as Google Workspace, Slack, Salesforce, Okta, or Jira.
Basic understanding of user access concepts, including roles, permissions, and least privilege.
Professional working proficiency in English.
Experience delivering a project involving application, integration, or system troubleshooting is a plus.
Exposure to cloud platforms such as AWS or GCP, or enterprise applications such as Salesforce, Workday, or NetSuite, is a plus.
Familiarity with single sign-on and identity concepts, including SAML, OAuth, and MFA, is a plus.
Basic scripting or low-code/no-code automation experience using Workato, Python, or similar tools is a plus.
Experience using spreadsheets or data tools for analysis and reporting is a plus.
Interest in IT governance, security, or compliance is a plus.
Soft Skills / Personal Characteristics
Methodical approach to problem-solving, with a focus on understanding issues and identifying root causes before proposing solutions.
Strong analytical mindset, with the ability to gather information from multiple sources, question assumptions, and draw evidence-based conclusions.
Persistence when facing blockers, with sound judgment about when to escalate or ask for help.
Clear written communication skills, with the ability to explain problems, reasoning, and solutions so others can follow.
Strong attention to detail and a consistent habit of verifying work.
(REQ ID: 3000)
Location: Singapore
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO:
- Set the standard for great marketing and PR in a hyper growth, founder-led company.
- Work cross functionally to raise awareness of Sierra.
- Maintain overall responsibility for local marketing as well as press, public speaking and social media.
- Be a key part of Sierra’s global Marcomms team — pitching in as needed.
What You’ll Bring:
- Deep knowledge of Singapore and the ASEAN/APAC tech/business environment.
- Entrepreneurial and scrappy — you like to try new things, and you lean into risk.
- A problem solver — you roll up your sleeves and solve what’s thrown at you.
- Fast and calm — you move quickly and are poised under pressure.
- Strong execution — you deliver what you promise, to a high standard.
- Creative — you can set the standard for what drives conversation in enterprise PR.
- Excellent communicator — you have strong written and verbal communications.
- A true generalist — you've worked across marketing, communications, events or strategy, and you can switch between them in the same day.
- Great team player — you’re low ego and enjoy working with people at every level. You are good at building and maintaining relationships, internally and externally.
- Understanding of marketing, the press and social media — either from working at a company, in government or as a journalist.
- Good judgement and professionalism — you can navigate ambiguity and can be trusted with sensitive or confidential initiatives.
Even Better:
- Proven track record working in a fast paced company.
- Experience in executive marketing, abm or PR
- Strong written and spoken English.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring our first Revenue Manager to own revenue accounting end to end: how we recognize it, how we close it, and the systems that produce it. You'll report to our Controller and work closely with rev ops, sales, legal, and FP&A.
We sell through self-serve, enterprise contracts, and on marketplaces, with a mix of subscription, consumption, and self-hosted pricing as well as professional services. That mix makes revenue interesting. Prepaid credits, commits, overages, and multi-element deals all need clear policy and systems that get them right every month.
This is a hands-on role. You'll write the accounting memos and also own how Salesforce, Metronome, and our ERP fit together so the numbers tie without a spreadsheet in the middle. We want someone who leans into AI. You'll use AI tools and agents to automate reconciliations, draft memos, and review contracts, and you'll help set how the rest of the accounting team works with them.
WHAT YOU'LL DO
REVENUE RECOGNITION AND POLICY
- Own ASC 606 for every way we sell: subscription, consumption, self-hosted licenses, and marketplace
- Write and maintain technical accounting memos and our revenue policy
- Build and maintain our standalone selling price (SSP) analysis and run allocations on multi-element deals
- Set the treatment for prepaid credits, commits, rollover, overages, breakage, and promotional credits
- Set revenue positions for new AI and consumption products, and track partner and marketplace economics as those models evolve
- Review deals before signature and advise sales and rev ops on how terms affect revenue
CLOSE AND REPORTING
- Run the monthly revenue close: usage revenue, deferred revenue, contract assets, and unbilled AR, with rollforwards and reconciliations
- Reconcile usage data, Metronome, Salesforce, and the GL every month
- Own the allowance for credit losses, from methodology through the audit memo, with collections and sales
- Produce revenue and deferred revenue flux analysis, RPO, and disaggregation, and present results in quarterly close reviews
- Partner with FP&A to tie ARR and usage metrics to GAAP revenue
- Own commission capitalization under ASC 340-40
- Support special projects like new pricing launches and products
SYSTEMS
- Own the revenue data flow from Salesforce to Metronome to our ERP and revenue subledger
- Design revenue rules and configuration in our AI-native ERP, and review its output rather than rebuild it in spreadsheets
- Lead requirements, testing, and parallel runs for new systems, products, and pricing launches
- Build automated reconciliations, controls, and AI agents so the close scales with the business
AUDIT AND CONTROLS
- Own revenue for the annual audit: PBCs, memos, and walkthroughs
- Design revenue controls that would hold up to a SOX-level review
WHAT WE'RE LOOKING FOR
- 6 to 9 years of accounting experience, including 2+ years in public accounting (Big 4 or national firm) with technology clients
- 3+ years owning revenue accounting in-house at a high-growth software company, ideally with usage- or consumption-based pricing
- CPA preferred
- Deep, hands-on ASC 606 knowledge, including complex and non-standard arrangements: you've written the memos, built an SSP analysis, and defended your conclusions to auditors
- Business ownership of at least one revenue or billing system implementation, from requirements and data mapping through testing, parallel runs, and go-live
- A track record of replacing a manual process with an automated one
- Experience closing revenue under audit at a pre-IPO or public company
- You lean into AI. You already use AI tools or agents in your own work, can show where they made your close faster or more accurate, and want to build a revenue function that runs AI-first
- Clear writing and judgment. You can explain a revenue conclusion to a sales leader in two sentences and to an auditor in two pages
NICE TO HAVE
- Experience with Metronome, Stripe Billing, or a similar usage-billing platform
- Experience with AI-native or modern ERPs, or NetSuite ARM, Zuora Revenue, or RightRev
- Accounting for self-hosted or on-prem software licenses alongside SaaS
- Cloud marketplace sales (AWS, GCP, Azure), including private offers
- IPO readiness or first-year SOX experience
- Experience at an AI, developer tools, or infrastructure company
- Built a revenue function or close process from scratch
Salary: $150,000-$180,000
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: United States
Workplace: Remote
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ClickUp's mission is to make the world more productive. As we build an all-in-one productivity platform that helps teams plan and do their best work, dependable sales incentives help our go-to-market teams stay focused on customers and growth. The Senior Sales Compensation Manager sits at the intersection of Finance, Sales, and Revenue Operations, making variable pay accurate, understandable, and dependable.
The Role
- Own the monthly commission calculation process for sales roles, translating approved plan rules and sales data into accurate payout results delivered on schedule.
- Reconcile source data and compensation-system records, investigate discrepancies, and document calculations and adjustments so payout results are clear and auditable.
- Own the investigation and resolution of complex commission exceptions, identify root causes, and partner across Finance, Sales, Revenue Operations, and Payroll to implement lasting improvements to processes and controls.
- Maintain accurate compensation plan and participant data in the compensation system, and flag missing or inconsistent inputs before they affect payouts.
- Respond to sales representatives' and leaders' questions with clear explanations of how plan rules were applied, and coordinate resolution of pay discrepancies.
- Partner with FP&A, Sales, Revenue Operations/Sales Operations, and Payroll to manage handoffs and keep recurring commission workflows reliable.
- Identify repeated errors or manual steps and recommend practical improvements to controls, documentation, and processes.
Qualifications
- Hands-on experience calculating, validating, or administering sales commissions or other variable-pay programs; experience owning a complete payout cycle is especially relevant.
- Experience using AI tools and building AI-powered workflows to streamline sales compensation calculations, reconciliations, and reporting, with the ability to validate outputs for accuracy and protect confidential compensation data.
- Strong Excel or spreadsheet skills, including working with detailed datasets, formulas, reconciliations, and error checks.
- Careful, methodical approach to validating inputs, tracing variances, documenting assumptions, and protecting confidential compensation information.
- Clear written and verbal communication skills, with the ability to explain calculations and policy details to sales and finance partners in plain language.
- Collaborative approach to working with Finance, Sales, Revenue Operations, and Payroll teams.
Desirable
- Experience with a sales compensation platform such as CaptivateIQ, Spiff, Xactly, or a similar system.
- Familiarity with Salesforce or another CRM, sales quota and attainment data, or quota adjustments.
- Experience supporting variable compensation in a B2B SaaS or technology business.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia.
We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls.
You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can.
Key responsibilities:
Own the plan.
Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements.
Model demand and capacity.
Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions.
Run the business reviews.
Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership.
Build the reporting.
Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse.
Shape the commercial model.
Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio.
Scale through partners.
Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost.
Design the org.
Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows.
Lead cross-functional projects.
Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process.
Automate with Claude.
Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on.
Minimum qualification:
Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team
Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes
Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL
Have run planning cycles and business reviews for a senior leader and written the materials yourself
Have taken an unclear question to a recommendation, a decision and a process that other teams still use
Earn the trust of senior technical and commercial leaders and can influence them without direct authority
Are comfortable working fast with imperfect data and simple processes that you improve as you go
Use AI tools in your own work today and want to push that much further
Are excited about Anthropic's mission to build AI that is safe and beneficial
Preferred qualification:
10+ years in GTM strategy and operations, business operations or consulting
Built the operations of a professional services or FDE team through a period of fast growth
Worked on services pricing, statements of work and deal terms with Finance and Legal
Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics
Experience in a consumption or usage-based business, including tying services work to product usage
Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP)
Experience with Salesforce and professional services automation (PSA) tools
Experience at an AI, cloud or developer infrastructure company
Experience preparing materials for executive and board audiences
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Philippines
You
You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business.
Job Responsibilities:
Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies.
Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions.
Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy.
Identify opportunities to enhance customer engagement and boost sales of DBSync products.
Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions.
Address customer inquiries and provide technical expertise to resolve product-related issues.
Generate new leads and close sales through demonstrations, outreach, and relationship-building.
Work closely with professional services and customer support teams to ensure seamless customer experiences.
Continuously enhance your technical sales skills through training and self-learning.
Skills and Qualifications:
3+ years of experience in software SaaS or IT sales, with a strong technical background.
Solid understanding of B2B sales, particularly in the SaaS or tech industry.
Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders.
Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred.
Strong problem-solving skills, with a passion for technology and innovation.
Tech-savvy, with the ability to map technology to business needs and outcomes.
Familiarity with Salesforce CRM or similar platforms is a plus.
Excellent communication, presentation, and negotiation skills.
Self-motivated and able to thrive in a fast-paced environment.
MBA preferred but not required.
Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement.
Job Location:
Philippines (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: United States; Canada
Our client is an established hospitality technology company providing software solutions that connect and optimize the systems hotels rely on every day.
With over 25 years of experience serving international hotel brands, the company specializes in system integrations, telecom analytics, and guest service technology. Now backed by a larger international software group, the business is expanding its portfolio with new AI-powered solutions for the hospitality industry.
About the Role
We are looking for a hands-on
Commercial Lead – Sales & Partnerships
to drive new business, develop strategic partnerships, and build a scalable sales function.
This is a
player-coach role
combining direct sales with go-to-market development and future team leadership. You will own the new-business pipeline, personally close deals, establish repeatable sales processes, and gradually build and develop the commercial team.
The ideal candidate is a B2B software sales professional who enjoys both winning new customers and building commercial processes from the ground up.
Key Responsibilities
Drive new business:
Own revenue targets and generate new bookings across established software products and emerging AI solutions.
Manage full-cycle sales:
Identify prospects, generate leads, conduct discovery calls and demonstrations, negotiate contracts, and close deals with hotel groups, management companies, and hospitality brands.
Develop go-to-market strategies:
Define target customer segments, positioning, messaging, sales processes, and commercial approaches for new and existing products.
Build strategic partnerships:
Establish and expand relationships with telecom providers, cloud telephony vendors, managed service providers, and hospitality technology partners.
Launch AI solutions:
Work closely with the product team to bring new AI-powered products to market, contributing to pricing, packaging, and commercialization strategies.
Establish scalable sales processes:
Develop sales playbooks, pipeline management practices, CRM processes, and accurate forecasting.
Build and develop the team:
Coach existing sales resources and support recruitment, onboarding, and development as the business grows.
Collaborate across functions:
Partner with product, marketing, and customer success teams to support customer acquisition and sustainable revenue growth.
Requirements
4–8 years of experience
in B2B software, SaaS, or technology sales, with a demonstrated track record of achieving or exceeding sales targets.
Proven experience in
new-business acquisition, outbound prospecting, and full-cycle sales
, from lead generation to contract signature.
Experience developing sales processes, building a sales playbook, launching a new product, or establishing a new market or customer segment.
Ability to engage both technical stakeholders (IT, telecom, technology teams) and commercial decision-makers (business owners, general managers, executives).
Experience mentoring, coaching, or managing sales professionals, with an interest in building a team.
Proficiency with CRM systems such as HubSpot or Salesforce, including pipeline management and sales forecasting.
Strong communication, negotiation, and relationship-building skills.
A proactive, independent approach and the ability to operate effectively in a growing business.
Nice to Have
Experience selling hospitality technology, hotel management software, PMS integrations, cloud telephony, or guest experience solutions.
Experience commercializing AI products or introducing new technology categories to the market.
Background in channel sales, strategic partnerships, or reseller network development.
Experience in an early-stage startup, growing software company, or entrepreneurial business environment.
Previous involvement in hiring and onboarding sales team members.
What We Offer
A fully remote opportunity based in the
United States or Canada
.
Significant ownership of new-business sales, go-to-market strategy, and commercial development.
The opportunity to bring innovative AI-powered solutions to the hospitality market.
The autonomy to develop sales processes and influence commercial strategy.
A clear opportunity to grow into broader sales leadership as the team expands.
The backing and resources of an established international software group.
Location: Brazil; Mexico; Colombia; Costa Rica; Israel; Albania
Crystalia Glass LLC is a U.S.-based manufacturer and provider of premium glass solutions, specializing in custom glass partitions for residential, commercial, and institutional projects. We operate a full-cycle model — from design and manufacturing to sales, delivery, and installation.
We are strengthening our commercial function and looking for a
CRM & Sales Operations Manager
to own the CRM, the sales process and data quality across the full funnel, from first contact to order handover. This is a hands-on, senior individual contributor role with no direct reports.
Employment Type:
Full-time 8.30 am - 5 pm, NY (EST zone).
Remote work.
B2B contract (sole proprietorship status or corporate entity).
Key responsibilities:
CRM setup and process design
Personally configure CRM fields, stages, reports and automation; scope complex changes and integrations for developers and test them before release.
Define rules for each stage: goal, entry and exit criteria, required data and next steps.
Set ownership at each stage and at handover, and agree SLAs for response time and escalation.
Process control and data quality
Audit deals to check that CRM stages and next steps match actual client communication.
Monitor overdue tasks, stalled deals, missing next steps and missing loss reasons.
Keep CRM data accurate and resolve recurring issues with team leads.
Training
Write short CRM instructions and train sales reps and team leads to manage deals correctly, including after every change.
Reporting and analytics
Build funnel reports and dashboards: conversion by stage, stage duration, loss reasons and SLA adherence.
Measure the impact of process changes and share data with sales leadership and the Sales Effectiveness Manager.
Automation and AI
Use AI to analyze CRM data and prepare next actions for reps, with human review before anything reaches a client.
Build AI workflows for the sales team and maintain AI agents and bots connected to the CRM.
Requirements
The core of this role is hands-on CRM administration and sales process design.
5+ years of experience in CRM administration, sales operations or revenue operations, including owning the CRM and sales processes, not only supporting them.
Hands-on CRM setup (HubSpot, Salesforce or similar): fields, stages and permissions.
Hands-on experience bringing AI into a sales team’s daily work, from building to measuring results.
Understanding of the full sales cycle, from first contact to order handover.
Experience designing deal stages, handover rules and SLAs.
Experience automating deal workflows and writing requirements for integrations.
Experience fixing CRM data issues and building sales reports personally.
Strong analytical skills and careful conclusions from data.
Experience training sales reps to work correctly in the CRM.
Experience driving change through team leads without direct authority; strong team player.
Fluent English (C1/C2)
Nice to have
Setting up or migrating a CRM from scratch.
Experience with a complex physical product with a long sales cycle.
Benefits
Competitive base salary + performance-based bonuses.
Full ownership of the CRM and sales operations in a fast-growing U.S. company, with the freedom to build them the right way.
Direct influence on how the sales process runs, with data that leadership relies on.
Hands-on work with automation and AI in real sales processes.
Joining a highly professional and dynamic team.
Exciting experience working with prestigious clients in the US market.
Location: Colombia
You
You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business.
Job Responsibilities:
Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies.
Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions.
Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy.
Identify opportunities to enhance customer engagement and boost sales of DBSync products.
Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions.
Address customer inquiries and provide technical expertise to resolve product-related issues.
Generate new leads and close sales through demonstrations, outreach, and relationship-building.
Work closely with professional services and customer support teams to ensure seamless customer experiences.
Continuously enhance your technical sales skills through training and self-learning.
Skills and Qualifications:
3+ years of experience in software SaaS or IT sales, with a strong technical background.
Solid understanding of B2B sales, particularly in the SaaS or tech industry.
Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders.
Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred.
Strong problem-solving skills, with a passion for technology and innovation.
Tech-savvy, with the ability to map technology to business needs and outcomes.
Familiarity with Salesforce CRM or similar platforms is a plus.
Excellent communication, presentation, and negotiation skills.
Self-motivated and able to thrive in a fast-paced environment.
MBA preferred but not required.
Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement.
Job Location:
LATAM (Remote)
Work Shift:
U.S Shift (8:00 AM CST to 5:00 PM CST)
Location: Bengaluru, India
You
You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you!
About Us
At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit!
If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!
Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together
DBSync has been:
We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.
Based on the reviews G2 has awarded DBSync following badges.
Best Relationship– Winter 2024
Leader Americas Winter 2024
Best Results – Winter 2024
Best Usability – Winter 2024
About the Role:
As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business.
Job Responsibilities:
Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies.
Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions.
Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy.
Identify opportunities to enhance customer engagement and boost sales of DBSync products.
Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions.
Address customer inquiries and provide technical expertise to resolve product-related issues.
Generate new leads and close sales through demonstrations, outreach, and relationship-building.
Work closely with professional services and customer support teams to ensure seamless customer experiences.
Continuously enhance your technical sales skills through training and self-learning.
Skills and Qualifications:
3+ years of experience in software SaaS or IT sales, with a strong technical background.
Solid understanding of B2B sales, particularly in the SaaS or tech industry.
Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders.
Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred.
Strong problem-solving skills, with a passion for technology and innovation.
Tech-savvy, with the ability to map technology to business needs and outcomes.
Familiarity with Salesforce CRM or similar platforms is a plus.
Excellent communication, presentation, and negotiation skills.
Self-motivated and able to thrive in a fast-paced environment.
MBA preferred but not required.
Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement.
Job Location:
Bangalore (Remote)
Work Shift:
U.S Shift (6:30 PM IST to 3:30 AM CST)
Location: Paris, France; Barcelona, Spain
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris or Barcelona area
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
#LI-DNP
Location: Paris, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🧩 CONTEXT OF THE ROLE
You will be part of the Business Strategy & Operations (BSO) team, whose goal is to
- Define an ambitious strategy to achieve our business objectives and translate this into an actionable plan
- Monitor and explain our performance towards our business objectives
- Enable our Sales and Account Management teams to achieve these business objectives and become the most effective commercial teams in the tech industry (i.e., Sales and AM effectiveness, tools, analytics and training)
Across all these areas we work very closely with the Senior Leadership, the Sales, Account Management and Go-to-Market teams. The scope is Global (France, Belgium, Spain and Canada for the time being).
🎯 YOUR MISSION
You will be owning medium to large scale/complexity projects (depending on your skills and experience) on the Business Planning and Strategy area. These would include:
- Business Strategy
- Work closely with senior business leaders (Business leads, Insurance Lead, Marketing lead, CFO, CEO, etc.) to define Alan’s business plan
- Frame business and resource allocation decisions (e.g. where to accelerate/slow down in terms of segments or products, where to deploy sales and marketing resources, how to optimize for short vs. long term, what are is the impact on metrics such as payback, LTV, CAC)
- Propose adjustments to the plan on a quarterly basis and support Board preparation
- Sales & Account Manager Planning
- Translate the plan into actionable sales & Account Management objectives, ensuring their quality, scalability and accuracy
- Build & improve the infrastructure to track these targets (dashboard, models) hand in hand with the data team
- Performance monitoring & Steering
- Lead or support strategic explorations (e.g. new segment, new distribution models) to frame strategic decisions
- Monitor closely results and execution to gather learnings and adjust where necessary, sharing key learnings with the community and the company on a monthly basis
- Work on transversal topics that allow us to gain insights & better steer the team performance (competition analysis, implementation & monitoring of pricing strategies, ...)
🧐 SKILLS WE ARE LOOKING FOR
We look above all for exceptional people motivated and committed in building one of the most effective Strategy and Planning team.
At least 3 years of experience within either:
- Business strategy, sales strategy & operations, revenue operations or business finance/ strategic finance departments in a B2B company (preferably)
- Management consulting, investment banking or private equity
Critical thinking and problem solving skills:
- Ability to deal effectively with ambiguity, bringing structure to ambiguous areas of opportunity
- Deep analytical rigour, bringing clarity on complex topics through deep insights
- Great Excel skills and moderate SQL knowledge. Experience with AI tools and building moderate to complex flows.
- Ability to handle workload & short turnaround time, with a high degree of adaptability and flexibility, when some topics are top priority for the company
Business sense:
- At ease with B2B operational and financial metrics
- Passion for getting close to the business and Sales/Marketing teams and understanding the operational details of their work, not just the strategic ones
Communication and presence:
- Ability to communicate effectively with senior leadership and align multiple stakeholders in a collaborative way
- Ability to build successful relationships with a broad range of stakeholders across Sales, Marketing, Product and Finance and be seen as a trusted contributor/advisor
- Ability to work well under pressure, with a high degree of adaptability and flexibility
- Great written and oral structure and communication
- Fluency in English (French is a strong plus)
- Being based in (or willing to relocate to) the Paris or Barcelona area
Nice to have
- Experience with BI and visualization tools (Metabase, Tableau) and Salesforce
- Experience in the SaaS/Tech sectors
- Exposure to large sales teams (100+)
For this opportunity, we are aiming to hire within the C1-D level range https://alan.com/en/careers/a/salary-equity.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or Barcelona office
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: San Francisco, CA; New York, NY
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
What you'll do
- Build and optimize scalable interviewing processes and AI-native workflows that drive efficiency, consistency, and a world-class candidate and hiring manager experience.
- Analyze data and develop dashboards to give real-time visibility into interviewer training, capacity, and calibration—enabling data-driven decisions across hiring teams.
- Partner closely with recruiters and hiring teams to identify operational bottlenecks, implement process improvements, and champion best practices across the full recruiting lifecycle.
- Own the configuration, management, and ongoing optimization of recruiting tools, including our ATS (Ashby) and other automation or AI-based solutions used for sourcing, scheduling, and candidate engagement.
- Lead enablement efforts for interviewers by building documentation, training materials, and resources that promote adoption of tools, process changes, and reporting standards.
What you'll bring
- 5+ years of experience in recruiting operations, program management, or related roles, ideally within high-growth tech environments.
- Deep expertise in building and scaling recruiting processes, reporting frameworks, and tooling infrastructure.
- Hands-on experience managing and customizing an ATS (experience with Ashby is a plus).
- A passion for process improvement and operational excellence—you thrive on turning complexity into clarity.
- Excellent collaboration and communication skills, with a track record of partnering closely with recruiting teams, hiring managers, and cross-functional stakeholders.
- Comfort working in a fast-paced, ambiguous environment and adapting quickly to changing priorities.
Even better...
- Familiarity with tools that leverage AI to support sourcing, scheduling, and recruiting workflows.
- Background in enablement or instructional design to support training and documentation efforts for recruiting teams.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA • New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a Senior Inside Sales Representative, you’ll help retain and grow Figma’s existing customers. You’ll manage renewals and expansion opportunities across an assigned book of business, including accounts where an Account Executive is on leave, territories where we’re hiring, and customers with multiple Figma organizations. You’ll understand how customers work, connect their needs to Figma’s platform and AI capabilities, and guide commercial conversations that reinforce value and address potential reductions in spend. Working closely with Sales and cross-functional partners, you’ll own customer opportunities from discovery through close.
This is a full-time, hybrid role based out of either our New York or San Francisco hubs.
What you’ll do at Figma:
Own a book of existing customer business and deliver against quarterly net revenue retention (NRR) targets by retaining revenue, managing contraction risk, and driving expansion
Build trusted customer relationships and uncover business objectives, workflows, adoption challenges, and opportunities to deliver greater value
Lead renewal cycles end-to-end, from proactive outreach and discovery through negotiation, close, and billing coordination, including for accounts without a dedicated Account Executive
Navigate potential contraction and churn conversations by understanding the underlying drivers, reinforcing customer value, and developing a clear path forward
Identify and pursue growth opportunities across teams, use cases, and products, including connecting Figma’s AI capabilities to relevant customer workflows
Negotiate commercial terms that balance customer needs with Figma’s business objectives, partnering with Sales Managers & Account Executives on more complex opportunities
Use account data and customer insights to identify risk and growth signals, maintain accurate pipeline records, and forecast expected outcomes
Partner with Account Executives, Sales Leaders, Deal Desk, Legal, Billing, and Support to align account strategy and resolve blockers, and share customer insights to improve how we manage renewals and growth
We'd love to hear from you if you have:
1+ year of customer-facing experience in inside sales, account management, renewals, sales development, or a related role, ideally in B2B SaaS
Strong discovery and communication skills, including asking thoughtful questions, understanding customer needs, and explaining product value clearly
Technical aptitude and curiosity, with the ability to learn a complex platform, understand customer workflows, and connect new capabilities—including AI—to practical outcomes
Evidence of influencing customer decisions, handling objections, and taking ownership of measurable results, paired with sound judgment and a collaborative approach to working with internal partners
Strong organizational skills, including prioritizing competing customer needs, managing deadlines, and following through across multiple opportunities
While it’s not required, it’s an added plus if you also have:
Direct ownership of renewals, negotiations, forecasting, or closing against a commercial target
Experience identifying expansion opportunities or helping customers adopt new products, AI capabilities, or workflows
Experience working with multiple customer stakeholders, including Procurement, Finance, or Legal
Experience using Salesforce, Ironclad, or similar tools to manage customer opportunities and deal workflows
Familiarity with SaaS subscription models and retention metrics such as GRR and NRR
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. For non-exempt employees, PTO is accrued at a rate equivalent to 15 days per year for full‑time employees. Accrued PTO may be used for vacation or personal time, subject to company policy and manager approval. In addition, the company provides 10 paid sick days annually for non-exempt full-time employees. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Hourly Base Pay Range:
$30.40
—
$30.40 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility.
This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.
What will I be doing?
Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.
Lead, coach, and scale a high-performing SE team across global regions and core verticals.
Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.
Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.
Serve as a trusted technical advisor and executive point of contact for large customers.
Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy.
Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.
Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.
Build reusable, scalable solution frameworks, and industry-specific technical assets.
Advocate for customer needs and insights internally to influence product roadmap and prioritization.
Represent Intercom and the SE function externally through executive meetings and strategic events.
Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.
What skills do I need?
5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.
Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day.
Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues.
Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive.
A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth
Excellent communication and presentation skills
The OTE salary range for candidates within the Greater Chicago Area is $295,650-$353,140. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Chicago, Illinois
СтажёрHyderabad, India
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УдалённоseniorUnited States; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
San Francisco, CA | New York City, NY
УдалённоPhilippines
УдалённоleadUnited States; Canada
УдалённоBrazil; Mexico; Colombia; Costa Rica; Israel; Albania
УдалённоColombia
УдалённоBengaluru, India
Paris, France; Barcelona, Spain
ГибридParis, France
ОфисSan Francisco, CA; New York, NY
УдалённоRemote: New York City; Candidates must be based in the Greater NYC area to be considered for this role