Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
You’re the kind of person who looks at a complex, deeply interconnected system and immediately wants to know how it functions and what would make it break. Focused on finding more than just bugs, you want to untangle dependencies and raise the bar for quality across the board. You're comfortable stepping up to take ownership and lead the charge when things get complicated.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
DataGrip is our cross-platform IDE for databases, and its core functionality powers database tools across other JetBrains IDEs like IntelliJ IDEA, PyCharm, and PhpStorm. Because of the large size of this ecosystem, which spans many database systems, environments, and integrations, keeping our quality bar high is a complex, strategic challenge. You’ll take ownership of quality across these shared components and release processes. You’ll work closely with developers, DevOps, and product teams to map out expected behaviors, investigate hard-to-reproduce issues, and improve how we build and test. Your work will directly influence the reliability of tools used by millions of developers every day, making sure changes in one area don't unexpectedly break another.
Day to day, you will:
Lead QA activities, set priorities, and coordinate testing efforts across multiple teams and components.
Investigate unclear, poorly reproducible, and cross-component issues to find the root cause.
Analyze logs, test results, and user reports to spot broader quality patterns behind individual failures.
Define test strategies and apply risk-based testing to manage release cycles safely.
Work with developers and product teams to establish expected behavior when detailed specifications aren't available.
Improve our QA processes and guide the team in making confident release decisions.
What you’ll bring
A high degree of independence and technical curiosity.
Comfort taking ownership of complex problems and driving them to resolution.
The ability to see the big picture and understand how changes in one area affect the rest of the system.
A proactive approach to improving processes rather than just following them.
Strong analytical thinking, with the ability to turn scattered logs and user reports into clear insights.
The communication skills to bring different teams together and coordinate testing efforts smoothly.
What you’ll need
The proven ability to test complex, multi-component systems and navigate integration and end-to-end testing.
Practical knowledge of relational databases and SQL.
Experience leading QA activities and shaping test strategies for multiple products and release cycles.
Familiarity with reading and debugging code (Java or Kotlin preferred) to troubleshoot deeply embedded issues.
Hands-on experience writing or maintaining automated tests.
The ability to navigate and troubleshoot CI/CD systems, test environments, and infrastructure (such as Docker, Kubernetes, or TeamCity).
Experience investigating distributed systems, APIs, and service-to-service integrations using monitoring and logging tools.
What success looks like
Within your first few months, you’ll have a firm grasp of the DataGrip ecosystem and how its components interact across our IDEs. You’ll be independently identifying quality risks, setting clear testing priorities, and helping teams ship reliable releases without bottlenecks. Long-term, you’ll have established smoother QA workflows, making it easier for everyone to understand dependencies and catch cross-product issues before they reach our users.
Why join JetBrains?
Strong base salary.
We offer competitive pay that reflects your skills and experience.
Flexible work schedule.
Enjoy the freedom to work from home or from the office.
Extra time off.
More days to relax, recharge, and do the things you love.
Learning and development opportunities.
Access to conferences, courses, and language classes.
Relocation support.
Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks.
Lunch and refreshments provided to keep you fueled.
Health and wellness.
On-site gyms or sports club stipends.
Internal events.
Company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: London, United Kingdom
Workplace: onsite
Are you an experienced academic leader with a passion for hospitality education and student success?
London College of Contemporary Arts (LCCA) is seeking an exceptional Course Director – Hospitality, Event Management & Leadership to lead and develop our undergraduate programmes. You will help ensure that students receive an outstanding educational experience and are prepared for successful careers across the hospitality, tourism and events sectors.
This is an opportunity to influence curriculum innovation, lead talented academic teams and build meaningful industry connections that enhance the student experience.
About LCCA
London College of Contemporary Arts (LCCA) is a specialist higher education institution in the heart of London, offering career-focused programmes across business, hospitality and the creative industries. As part of Global University Systems (GUS), we are committed to transforming lives through education and creating learning experiences that are innovative, practical and industry relevant.
At LCCA, collaboration, creativity and innovation are valued. Our academic community is passionate about supporting students to achieve their ambitions while continually developing their own professional practice.
About the Role
As Course Director – Hospitality, Event Management & Leadership, you will provide academic leadership across the Hospitality Management, Hospitality Management & Leadership, and Hospitality and Event Management degree programmes, overseeing curriculum development, academic quality, student outcomes and staff performance.
You will play a pivotal role in ensuring an exceptional student experience, driving engagement, retention, progression and graduate outcomes while maintaining strong links with industry to keep the curriculum relevant and future-focused.
This role combines strategic leadership with hands-on academic and operational involvement. The successful candidate will maintain an active teaching presence of approximately six hours per week each term, ensuring close engagement with students and academic delivery.
Key Responsibilities
Provide academic leadership across the Hospitality Management and Hospitality Management & Leadership programmes.
Lead curriculum design, development and enhancement to ensure programmes remain innovative and industry focused.
Manage and develop a team of approximately 20 academic colleagues, including Subject Leads, Lecturers and Hourly Paid Lecturers.
Drive student engagement, retention, attainment, completion and progression outcomes.
Oversee assessment, quality assurance, annual monitoring and examination board processes.
Build and maintain strong relationships with employers, industry partners and professional bodies.
Support staff recruitment, development and performance management.
Lead course committee meetings and contribute to wider institutional initiatives relating to teaching, learning and student success.
Engage in scholarly activity, research and/or professional practice to ensure programmes remain aligned with sector developments.
Programmes operate across a range of teaching patterns, including daytime, evening and weekend delivery. The successful candidate will be comfortable supporting flexible modes of study and ensuring a consistent student experience across all delivery patterns.
What We're Looking For
Essential
Relevant undergraduate degree and postgraduate qualification, or equivalent professional experience.
Significant experience teaching within Higher Education.
Experience leading academic programmes and managing academic teams.
Strong understanding of curriculum design, assessment and quality assurance processes.
Experience within Hospitality, Tourism, Events or closely related disciplines.
A commitment to delivering an outstanding student experience and promoting inclusive learning practices.
Excellent leadership, communication and stakeholder management skills.
Desirable
Fellowship, or higher, of Advance HE.
Doctoral qualification or equivalent scholarly profile.
Evidence of research, knowledge exchange or professional practice that contributes to the advancement of the discipline.
Established industry and employer networks within hospitality, tourism or events.
Why Join LCCA?
This is an outstanding opportunity for a Course Director, Programme Leader, Subject Lead, Head of Department or Associate Dean looking to take ownership of a thriving portfolio and shape the future of hospitality education within a growing specialist institution.
· Competitive salary of £55,000 - £65,000.
· Hybrid working pattern with one working day from home each week.
· The opportunity to lead and influence a high-profile academic portfolio.
· A collaborative and supportive academic environment.
· Professional development and career progression opportunities.
· The chance to build strong industry partnerships and shape graduate employability.
· The opportunity to make a lasting impact on student outcomes and success.
Apply Now If You...
· Have experience leading Higher Education programmes within Hospitality, Tourism or related disciplines.
· Have successfully managed and developed academic teams.
· Are passionate about curriculum innovation and student success.
· Understand the importance of retention, progression and graduate outcomes.
· Enjoy building industry partnerships that enhance learning and employability.
· Want to play a leading role in shaping the next generation of hospitality professionals.
Diversity & Inclusion
LCCA is committed to creating an inclusive learning and working environment where everyone feels valued, respected and empowered to succeed. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community.
Recruitment Adjustments
If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.
Collegedivisionrecruitment@gus.global
Right to Work
Applicants must have the right to work in the UK. LCCA is not currently a licensed visa sponsor for this position.
Ready to Lead the Future of Hospitality Education?
If you're an ambitious academic leader who is passionate about student success, academic quality and industry engagement, we'd love to hear from you.
Apply today and help shape the future of Hospitality Management & Leadership education at LCCA.
Location: Cairo, Egypt
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Kazakhstan, Remote/Kazakhstan
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Tbilisi, Remote/Georgia
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Spain, Remote/Spain
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Belgrade, Remote/Serbia
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Portugal, Remote/Portugal
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Poland, Remote/Poland
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Armenia, Remote/Armenia
Workplace: remote
About tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success.
We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Millions of customers and 65,000 global brands, government services and small businesses rely on us today.
What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.
About the Role
As a Risk Analyst at Tabby, you will play a key role in analysing risk performance and contributing to the risk strategy across our products. You will work with large datasets to identify trends, monitor portfolio performance, and support data-driven decisions that balance growth with risk discipline. This role is highly cross-functional, requiring close collaboration with data, product and engineering teams to ensure healthy portfolio performance.
What You’ll Do
Analyse portfolio performance, customer behavior, and key risk indicators across products and segments.
Utilize big data analytics to identify risk patterns and insights. Develop reports and dashboards to monitor risk metrics and performance and present insights to leadership
Optimize risk strategies and policies to support sustainable growth
Contribute to the design and rollout of new products and policies
Collaborate with cross-functional teams to support launches in new markets and verticals
Continuously seek to improve risk management processes and strategies through innovation and adopting best practices.
What We’re Looking For
Bachelor’s or Master’s degree in Finance, Economics, Statistics, or a related field.
2–4 years of experience in risk management, fraud analytics, or a related data-driven role preferably in the Fintech sector or related financial services.
Strong analytical skills and experience with SQL, Python or similar tools
Understanding of consumer lending, digital wallets, transfers and fintech risk models
Ability to work independently and in a fast-paced, high-growth environment
Excellent communication and interpersonal skills, with the ability to convey complex information clearly and concisely.
Job Benefits
Locations
We hire candidates based within
four hours of Dubai time
, with remote work available in eligible locations. Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain.
What you can expect
Flexible working hours, coordinated with your team and the needs of your role.
Autonomy and responsibility from day one.
Opportunities to grow through the quality and impact of your work.
AI Allowance to your preferred tools
Participation in our employee stock option program.
We’re committed to an inclusive, high-performing workplace where people from different backgrounds have the support to grow and achieve their goals.
If this sounds like the right opportunity for you, we’d love to hear from you.
Location: Ontario, Canada
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
The Enterprise Account Executive will drive towards aggressive new customer and partner revenue goals, while growing our footprint in the Enterprise market.
This is a full-time, remote position and must be based out of IL, WI, OH, MI in the United States. Please note that the compensation listed below does not include commission (uncapped 50/50 split) or RSU value.
What You'll Do
Collaborate cross-functionally with marketing, customer success, alliances, operations, and analytics to drive pipeline generation and exceed revenue goals.
Accelerate the growth & adoption of Fivetran in the Enterprise Market through value-driven sales cycles.
Lead in-depth discovery and demonstrate a deep interest in our Enterprise customers’ data challenges, identify required capabilities and positive business outcomes to drive towards valuable long term customer engagements.
Speak comfortably about Fivetran’s vision to a broad range of audiences from C-level executives to individual contributors.
Seek out and land deals with new Enterprise target accounts, then look to grow their footprint with Fivetran through new use cases, cross-sells and expansion.
Build strategic relationships with partners in order to identify new opportunities and accelerate deal cycles.
Forecast accurately and provide clear visibility on sales and revenue performance by actively managing and progressing opportunities.
Skills We're Looking For
8+ years of large enterprise software sales experience and well-developed pattern recognition for navigating complex organizations.
Excellent written and verbal communication skills, with the ability to hold multiple stakeholders accountable throughout a complex value-driven sales cycle.
In-depth familiarity with the modern data technology industry and key players.
You are familiar with a solution-based approach to selling, have experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities.
You thrive in an extremely fast-paced, ever changing work environment.
You’re able to keep up with a highly motivated team in a market that is growing extremely fast.
You are extremely organized.
You are able to juggle lots of things at once while not letting anything drop.
You are a strategic thinker.
You are able to see and communicate the big picture in an inspiring way.
You are a problem solver.
You are resilient and creative, able to be resourceful to proactively seek out a solution to a problem.
You are enthusiastic!
You exhibit passion and excitement for your work and you have a can-do attitude.
Previous experience with data integration, database, ETL, or business intelligence technologies is a plus, but not required
Please note that the base + uncapped commission compensation listed below does not include RSU value. This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.
As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.
#LI-REMOTE #LI-JC3
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Ontario Pay Range
$172,533
—
$215,666 CAD
OTE (On Target Earning)
$345,066
—
$431,332 CAD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
- Creating and executing CRM strategies aligned with the company's overall goals, focusing on customer acquisition, retention, and satisfaction. - Analyzing customer data to identify trends, patterns, and opportunities for improvement in customer interactions and business performance.
ОфисseniorLimassol; Company-provided relocation support to Cyprus
Location: London, United Kingdom
Workplace: onsite
Shape the Future of Hospitality and Event Management Education
Are you an experienced Higher Education academic with a passion for hospitality, events and developing the next generation of industry professionals?
The London College of Contemporary Arts (LCCA) is looking for a Subject Lead in Hospitality and Event Management to provide academic leadership across our Hospitality and Event Management provision.
About the Role
As Subject Lead, you will provide academic leadership and oversight for Hospitality and Event Management, driving excellence across teaching, learning, assessment, curriculum development and quality assurance.
Working collaboratively with Course Directors, lecturers, academic colleagues and professional services teams, you will help ensure our programme remain academically rigorous, inclusive, industry-relevant and focused on positive student outcomes.
What You'll Be Doing
Provide academic leadership across Hospitality and Event Management programme and modules.
Lead curriculum planning, development, review and enhancement.
Deliver engaging, high-quality teaching across undergraduate Levels 4-6.
Monitor student engagement, retention, progression and achievement and contribute to initiatives that improve student success.
Lead and contribute to quality assurance, moderation, assessment and academic standards.
Embed employability, professional skills and contemporary industry practice within the curriculum.
About You
We're looking for an experienced academic who combines strong subject knowledge with a genuine commitment to academic quality, student success and industry-connected education.
Essential Requirements
A Master's degree in Hospitality Management or a closely related discipline.
A recognised teaching qualification, such as a PGCert in Higher Education or equivalent.
At least two years' UK Higher Education teaching experience.
Experience teaching across Levels 4-6.
Experience of curriculum development and module leadership.
Experience of quality assurance and academic governance processes.
Strong leadership, communication and interpersonal skills.
A commitment to inclusive teaching, equality, diversity and student success.
Desirable Requirements
A PhD or professional doctorate,
Fellowship of Advance HE (FHEA), relevant hospitality or events industry experience, and
Evidence of research or scholarly activity would be advantageous.
Working Pattern
This is a full-time role based at our Tower Hill and Aldgate campuses in London.
As LCCA operates seven days a week, evening and weekend working will be required on a rota basis.
Why Join LCCA?
You'll have opportunities to develop your academic leadership, contribute to curriculum innovation, strengthen your scholarly practice and build industry partnerships.
We offer professional development, pension, annual leave, wellbeing support, employee benefits and career progression opportunities.
Our Approach
LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community.
Recruitment Adjustments
We are committed to providing reasonable adjustments for candidates who require support during the recruitment process.
Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
to discuss any adjustments you may need.
Additional Information
Applicants must have the right to work in the UK.
Please note that LCCA is unable to provide visa sponsorship for this position.
We are committed to creating an inclusive environment where colleagues and students are valued and supported, and to providing adjustments for applicants who may require support during the recruitment process.
Apply Now
If you're passionate about Hospitality and Event Management education and ready to take the next step in your academic leadership career, we'd love to hear from you.
Apply now and help us shape the next generation of hospitality and events professionals at LCCA.
Location: Cairo, Egypt
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Islamabad, Pakistan
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: London; Dublin
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As part of the trust team, you'll collaborate across functions to design and implement systems that streamline trust workflows, enhance decision-making around risk, and support responsible growth. The team operates as strategic advisors to key cross-functional partners — including Product, Operations, Legal, Marketing, and Engineering — to drive accountability, insights, and operational integrity across the business.
In this role, you will be responsible for:
- End-to-End Process Management — Build and maintain strategic automations and standardized processes that support trust and safety functions, promoting consistency and adoption across the org.
- Cross-Functional Collaboration — Partner with Engineering and Growth teams to drive initiatives that enhance trust infrastructure and operational effectiveness.
- Leadership Partnership — Serve as a trusted advisor to leadership, delivering strategic insights, risk reporting, and actionable recommendations.
- Data-Driven Strategy — Oversee analytics across trust functions. Identify risk patterns and areas for improvement; build dashboards and insights that inform policy decisions and guide operational improvements.
- Reporting & Analytics — Lead the design and management of dashboards, reports, and KPIs that measure trust and safety performance and impact.
WHO YOU ARE
- Passionate about responsible AI and motivated by building systems that protect users and maintain platform integrity
- Highly motivated with a strong work ethic — you understand the stakes of this moment in AI and are committed to getting it right
- Analytical and first-principles oriented, comfortable navigating ambiguity and complex risk tradeoffs
- Consistently deliver high-quality work quickly and take initiative from day one
- Low ego, high ownership
REQUIREMENTS
- Excellent communication skills and ability to translate complex risk data into clear recommendations
- 4+ years in Security, Trust & Safety Operations, or Risk Operations at a high-growth technology company
- Proven track record building end-to-end solutions, from data collection and analysis through to execution
- Experience working cross-functionally with Policy, Legal, or Safety teams
- Highly adaptable with a proactive approach to problem-solving and process improvement
LOCATION
This role is remote-first, so it can be executed from anywhere in Europe. Preference for candidates based in London.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Berat, Albania; Belgrade, Serbia; Athens, Greece; Crete, Greece; Podgorica, Montenegro; Skopje, North Macedonia; Zagreb, Croatia; Cluj-Napoca, Romania; Pondicherry, India; Petten, Netherlands; Aachen, Germany; Abidjan, Côte d'Ivoire; Alexandria, Egypt; Ahmedabad, India; Algiers, Algeria; Alkmaar, Netherlands; Almaty, Kazakhstan; Amersfoort, Netherlands; Amman, Jordan; Amsterdam, Netherlands; Antalya, Türkiye; Astana, Kazakhstan; Asunción, Paraguay; Augsburg, Germany; Aya Napa, Cyprus; Bad Homburg, Germany; Baden-Baden, Germany; Baku, Azerbaijan; Barcelona, Spain; Batumi, Georgia; Bergisch Gladbach, Germany; Berlin, Germany; Bernau, Germany; Bielefeld, Germany; Birżebbuġa, Malta; Bishkek, Kyrgyzstan; Bolzano, Italy; Bordeaux, France; Bramsche, Germany; Bratislava, Slovakia; Bromolla, Sweden; Brussels, Belgium; Bucharest, Romania; Bucuresti, Romania; Budapest, Hungary; Cairo, Egypt; Chemnitz, Germany; Chișinău, Moldova, Republic of; Copenhagen, Denmark; Darmstadt, Germany; Delhi, India; Mirpur, Bangladesh; Dnipro, Ukraine; Dresden, Germany; Dublin, Ireland; Dusseldorf, Germany; Düsseldorf, Germany; Guayaquil, Ecuador; Emmen, Switzerland; Erevan, Armenia; Essen, Germany; Fatorda, India; Helsinki, Finland; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Grenoble, France; Gżira, Malta; Haifa, Israel; Halle, Germany; Hamburg, Germany; Hannover, Germany; Heinsberg, Germany; Hyderabad, India; Bangalore, India; istanbul, Türkiye; Istambul, Türkiye; Istanbul, Türkiye; Ankara, Türkiye; Jakarta, Indonesia; Karlsruhe, Germany; Kharkiv, Ukraine; Kiel, Germany; Koln, Germany; Krakow, Poland; Krosno, Poland; Kuala Lumpur, Malaysia; Kyiv, Ukraine; Larnaca, Cyprus; Leipzig, Germany; Leverkusen, Germany
Workplace: remote
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Solutions Architect
to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
The role
responsibilities
consist of two primary parts: client facing technical representative of the team and the technical lead for the development team.
This client-facing part requires comfort in deep-dive technical workshops and in board-level sales presentations.
The development leadership should include creation of technical architecture documentation; working with the QA lead to define the test strategy; leading DevOps to define and implement CI/CD pipelines; ensuring that implementations meet non-functional requirements
Java platform knowledge.
Experience with Spring, Maven and GitHub;
Understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture;
Knowledge of JavaScript frameworks, MVC patterns and principles of REST APIs, OpenAPI, Integration Platforms, API Gateway, etc.
Knowledge of native mobile development is an advantage.
Ability to quickly understand new architectural frameworks and best practices;
Professionally worked with Enterprise Integration Patterns and Frameworks;
Operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment;
Good communication and presentation skills.
Experience with designing solutions for financial services (especially banking);
Experience with server virtualization and containers technology such as Docker, Kubernetes, Helm, ArgoCD.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic as an EMEA-based Customer Success Manager supporting our Beneficial Deployments team's work with nonprofits. You'll be a strategic partner and trusted advisor to mission-driven organizations across EMEA, spanning a range of impact areas. Your focus is driving activation, adoption, and value of Claude across Claude for Enterprise, Claude Code, and the API. That means helping these organizations evolve how they work internally, and guiding them as they evolve how they serve their missions and constituents with AI.
You'll work as a pod with your Account Executive and Applied AI counterpart. Within the pod, you'll decide what level of engagement each customer most needs and either personally deliver it or connect the customer to resources that serve their needs. CS-led engagements range from high-touch 1:1 partnerships to one-to-many cohort engagements, with the latitude to design other approaches where they serve customers better.
As one of our early Customer Success Managers in EMEA, you'll be a pioneer: helping to build regional processes, establish new customer relationships, and represent Anthropic's brand in a high-growth market. You'll operate with significant autonomy while staying closely aligned with global teams, which calls for someone who thrives in ambiguous environments and works effectively across time zones.
The insights you gather from these partnerships will directly inform our research priorities, product development, and strategies for beneficial AI deployment. As the voice of the customer, you'll help shape how we build and deliver AI systems that amplify social good.
Key responsibilities
Work as a pod with your Account Executive and Applied AI counterpart, building shared territory and success plans
Drive activation and adoption across your portfolio, using your judgment to match the engagement model to what each customer most needs
Use your knowledge of each customer and of regional nuances to plan usage proactively, understanding current and future consumption and adoption and how they create realized value for the customer
Build trusting relationships with nonprofit leaders, program teams, and IT staff to understand their mission, goals, and capacity
Guide customers in evolving how they work internally, with change management suited to mission-driven cultures, including Train the Trainer programs, Center of Excellence development, and enablement that respects capacity constraints
Help customers evolve how they serve their missions and constituents with AI, identifying high-impact use cases across program delivery, research, fundraising, and operations
Become an expert in Anthropic's products across the API, Claude for Enterprise, and Claude Code, guiding customers to the right solutions and keeping them current on what's new
Document and quantify value realized through social impact outcomes, program effectiveness, cost savings, and mission amplification, and share it in regular impact reviews that build the case for continued investment
Build the repeatable playbooks, enablement resources, and regional processes that scale across the EMEA portfolio, and bring customer insights back to Product and Research
You may be a good fit if you have
5+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architecture, or similar), ideally supporting mission-driven organizations such as nonprofits, foundations, educational institutions, or government agencies
Experience working as part of an account team alongside sales and technical counterparts
Experience managing high-touch strategic accounts and designing one-to-many programs (cohorts, webinars, user communities, or similar), with the judgment to know which a customer needs
A track record of driving activation and adoption of new technology, including change management in organizations with limited technical capacity
Experience driving success across both consumption-based and seat-based business models
Technical fluency with AI/ML concepts, API integrations, and software implementation patterns, and the ability to explain them to audiences from frontline staff to executive leadership
A strategic mindset to identify opportunities for expanded social impact and turn them into actionable plans
Comfort operating with significant autonomy in an early-stage regional team, and working effectively with global colleagues across time zones
Passion for both AI and social impact work, with strong interest in ensuring frontier AI systems are developed safely, ethically, and deployed to benefit society
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
(Bonus) Fluency in French, German, Spanish, or Italian
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£125,000
—
£165,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ОфисLondon, United Kingdom; We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community
УдалённоCairo, Egypt; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоKazakhstan, Remote/Kazakhstan; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
УдалённоWe hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
УдалённоSpain, Remote/Spain; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
УдалённоWe hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
УдалённоPortugal, Remote/Portugal; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
УдалённоPoland, Remote/Poland; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
УдалённоArmenia, Remote/Armenia; We hire candidates based within; Depending on your circumstances, we can also discuss an individual relocation plan to our hubs in Armenia, Georgia, Serbia, Poland, and Spain
Противоречивые условия: This is a full-time, remote position and must be based out of IL, WI, OH, MI in the United States
ОфисleadLondon, United Kingdom; We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community
ГибридCairo, Egypt; Experience working across many time zones
ГибридIslamabad, Pakistan; Experience working across many time zones
УдалённоLondon; Dublin; Preference for candidates based in London
London, UK; You'll operate with significant autonomy while staying closely aligned with global teams, which calls for someone who thrives in ambiguous environments and works effectively across time zones; Comfort operating with significant autonomy in an early-stage regional team, and working effectively with global colleagues across time zones