Location: Milwaukee, WI
Workplace: hybrid
Physical Therapist - Milwaukee, WI - PRN
Our Physical Therapists help patients improve their mobility, manage pain, and regain functionality following an injury, surgery, or illness. The ideal candidate will assess patients' conditions, create personalized treatment plans, and guide them through rehabilitative exercises and therapies, with a focus on Neuro. Physical therapists evaluate each patient's situation by assessing their range of motion, strength, and pain levels to identify the underlying causes of their limitations.
Roshal Health was founded over 20 years ago by a Clinical Professional who wanted to create a company with both the patient and the Technologist in mind, providing more time for our patients and a better work/life balance for our Technologists. Since our beginnings we have focused on transforming the way clinical services are sourced and delivered.
Roshal Health is a national company with clients and clinical employees spanning all 50 states, offering both local and travel opportunities.
Top 5 Reasons our employees love working here:
Work that fits into your life — not the other way around: Reclaim your schedule for what matters most
Security: W2 Employment with PTO & Full Benefits - benefits are available to all full-time & most part-time employees
Daily Variety: Work with patients of all ages across multiple facilities
Professional Development: Additional Training Programs and a clear path to career growth
Culture: We’ve built a culture where people are trusted to work independently, supported to succeed, and encouraged to enjoy meaningful work together.
Physical Therapist Requirements:
Over 1 year of experience in a clinical or hospital setting
Experience in Neuro is highly preferred; experience in another specialized area such as orthopedic, pediatric, geriatric, or sports therapy is a plus
Doctor of Physical Therapy (DPT) degree or equivalent from an accredited institution
Current and active license to practice as a Physical Therapist in the state in which the job is located
Valid Driver’s License
BLS/CPR Certification
Professionalism and strong interpersonal communication skills
Self-motivated with the ability to work independently
Compassionate and patient-centered approach to therapy
Pass all necessary health requirements for hospital employment, including drug screen and background check
Proficiency with electronic medical records (EMR) systems and documentation standards
Ability to use mobile phone devices & applications
Other Requirements:
Knowledge of anatomy, physiology, kinesiology, and biomechanics to accurately assess movement and function.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Must be able to act calmly and effectively in busy, stressful or emergency situations.
Ability to communicate effectively in the English language in person, by phone and in writing.
Requires public contact with client patients, client staff, and doctors, requiring considerable interpersonal skill, professionalism, and customer service.
Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
Skills:
Ability to use therapeutic exercise equipment, assistive devices, and modalities safely and effectively.
Ability to maintain quality control standards.
Ability to work independently with minimal to no supervision, and as part of an interdisciplinary team.
Ability to multi-task efficiently and effectively.
Ability to establish and maintain effective working relationships with patients, medical staff at client facilities, management and peers.
Maintain the mental acuity, situational awareness, and decision-making ability necessary to safely and effectively perform all essential duties of the Physical Therapist position, including patient assessment, treatment planning, prioritization, and communication with the care team.
Demonstrate the physical capability to safely lift and move 20 pounds independently and to assist with patient positioning, transfer, and mobility activities as required to provide physical therapy safely and effectively. (see physical requirements)
Strong organizational, interpersonal, and time management skills including the ability to manage interactions with people in difficult, stressful situations.
Excellent communication skills.
Physical Requirements:
Prolonged standing and walking while treating patients and moving between patient rooms, departments, and care settings.
Frequent bending, reaching, squatting, kneeling, and sitting during evaluations, treatment, and exercise demonstration.
Lifting and carrying equipment and supplies of up to 20 pounds.
Regular pushing and pulling of therapy equipment, wheelchairs, and other medical equipment.
Assisting and guarding patients during transfers, gait training, balance activities, and therapeutic exercise, including patients with limited mobility.
Repetitive hand and upper-extremity movements, manual dexterity, and hand-eye coordination for manual therapy and operating equipment.
Physical endurance to treat multiple patients throughout the workday.
Ability to safely maneuver around patients, equipment, and other obstacles in a variety of environments, including patients’ homes.
Responsibilities:
Conduct comprehensive patient evaluations to assess strength, range of motion, balance, coordination, posture, and muscle performance.
Develop individualized treatment plans based on evaluation results and clinical guidelines.
Administer manual therapy, therapeutic exercises, and other modalities such as ultrasound, electrical stimulation, and heat/cold therapy.
Educate patients and their families on techniques for continued recovery, injury prevention, and healthy lifestyle practices.
Monitor patient progress, adjust treatments as needed, and maintain accurate documentation in compliance with professional standards and regulations.
Collaborate with physicians, occupational therapists, athletic trainers, and other healthcare professionals.
Supervise and instruct physical therapy assistants or aides when applicable.
Ensure a safe and clean treatment environment in compliance with client’s standards.
Follow prescribed safety standards in operating equipment.
Stay updated with current physical therapy practices, research, and innovations.
Perform other duties, as assigned.
Roshal Imaging Services LLC is an Equal Opportunity / Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, protected veteran status, marital status, or another protected status under federal, state, or local laws.
Location: New Mexico - Albuquerque
Qualifications & Required Experience of an Apartment
Maintenance Technician
Ability to read, write, and speak English to communicate with customers, process Company paperwork, and interpret safety and operating manuals and procedures.
Must be able to move, carry, reposition, or lift items weighing up to 50 lbs.
Ability to walk and stand for long periods of time.
Ability to climb stairs, ladders, scaffolds, and ability to navigate elevation changes while maintaining balance.
Frequent need to sit, stoop, kneel, crouch, crawl, bend, push/pull, and ability to navigate difficult terrain and access small areas.
Ability to work standard community hours, including evenings and weekends.
Ability to work as an on-call technician and provide after-hours emergency service with the support of the Service Manager while following Company standards.
Perform repairs that may include, but are not limited to, plumbing, electrical work, and general carpentry work related to household, building, and property grounds repairs.
EPA certification Type II or Universal is a plus.
Considerable experience troubleshooting HVAC is a plus.
CPO certification is a plus.
Valid Driver's License is required.
Compensation & Benefits of an Apartment
Maintenance Technician
Competitive pay!
Full health, vision, dental, life, and disability benefits - available within 1-30 days!
Generous 401k and HSA Company match!
Paid time off – eligible for 3 weeks (120 hours) in 1
st
year!
10.5 paid holidays!
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Ohio - Fairfield
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician II is an intermediate-level maintenance professional responsible for performing a wide range of repairs and preventative maintenance tasks across the community. This role plays a critical part in maintaining the quality, safety, and functionality of apartment homes and common areas while delivering a high level of service to residents. Working closely with the Maintenance Supervisor, this position is ideal for a skilled technician who can independently diagnose and resolve maintenance issues while contributing to overall property performance and resident satisfaction.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests in occupied and vacant apartment homes, including plumbing, electrical, HVAC, appliance, and carpentry repairs
Diagnose and troubleshoot maintenance issues, determining appropriate solutions and escalating complex repairs when necessary
Perform preventative maintenance on building systems, equipment, and apartment homes
Service and maintain HVAC systems, including furnaces, air conditioners, heat pumps, and related components
Repair and maintain residential appliances, plumbing systems, and electrical fixtures
Assist with make-ready processes to ensure apartment homes are prepared for new residents
Property Upkeep & Operations
Maintain the overall cleanliness and condition of the property, including grounds, common areas, and amenities
Walk the community regularly to remove debris and ensure a clean, safe environment
Use tools such as blowers and sweepers to maintain sidewalks, parking areas, and walkways
Support pool and spa maintenance, including cleaning, inspections, and safety checks
Complete assigned work orders accurately and document all completed tasks in property management systems
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely and effective manner, ensuring a positive resident experience
Communicate with the Maintenance Supervisor regarding work progress, challenges, and support needs
Participate in team meetings, training sessions, and ongoing skill development
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and HAZCOM standards
Use appropriate safety equipment and follow proper handling procedures for tools and materials
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and compliant with safety standards
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
2+ years of experience in multifamily property maintenance required
EPA Certification (Type II or Universal) required
Strong working knowledge of HVAC systems, plumbing, electrical, pool/spa maintenance, and appliance repair
CPO is preferred
Ability to diagnose and resolve maintenance issues independently
Experience with preventative maintenance programs and property upkeep
Strong problem-solving skills and attention to detail
Professional attitude with a strong customer service mindset
Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for maintenance work, including HVAC gauges if certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Ohio - Fairfield
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician I is an entry-level maintenance professional responsible for supporting the day-to-day repair and upkeep of the community. This role performs basic maintenance tasks in occupied and vacant apartment homes while ensuring the overall cleanliness and functionality of the property. Working under the direction of the Maintenance Supervisor, this position is ideal for someone looking to grow their career in property maintenance. Success in this role comes from a strong work ethic, attention to detail, and a commitment to delivering timely, high-quality service to residents.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests for occupied and vacant apartment homes, including basic repairs in plumbing, electrical, carpentry, and general maintenance
Diagnose and troubleshoot maintenance issues, escalating more complex repairs to the Maintenance Supervisor as needed
Perform routine maintenance on appliances, fixtures, and building systems
Assist with HVAC systems, plumbing, and electrical components at an entry level
Support make-ready processes to prepare apartment homes for new residents
Property Upkeep & Support
Walk the community regularly to maintain cleanliness and remove debris from grounds and common areas
Maintain interior spaces such as hallways, amenities, and office areas to ensure a clean and safe environment
Use tools such as blowers or sweepers to keep sidewalks, parking areas, and walkways clear
Distribute resident communications such as notices and newsletters as needed
Assist with general property upkeep and additional maintenance tasks as assigned
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely manner, ensuring a positive resident experience
Communicate effectively with the Maintenance Supervisor regarding work progress and support needs
Contribute to a team-oriented environment focused on resident satisfaction and operational excellence
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations
Use appropriate safety equipment when performing maintenance tasks
Read and follow safety labels, operating manuals, and company guidelines
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and safe
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
0–1+ years of experience in residential maintenance or a related field
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry
EPA certification or HVAC troubleshooting experience is a plus
CPO certification or pool maintenance experience is a plus
Willingness to learn and develop technical skills across multiple trades
Strong problem-solving skills and attention to detail
Professional attitude with a customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Paris
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
📍 Paris, on-site
🗓 Early June to end of August 2027
🎓 Students (incl. Polytechnique 2nd-year internship)
⭐ THE PROGRAM ⭐
This summer, for the first time, Alan is bringing in a cohort of interns for a 3-month internship, from June to August. This program is for students whose curriculum includes a summer internship.
This is not a "watch and learn" internship. Past interns and Founders Associates have shipped work that teams still use after they left:
- An AI tool searching the web for fake documents used in insurance fraud. The findings started a fraud-prevention pilot with a major French insurer.
- An automated system approving simple medical claims in one of Alan's international markets, with no manual review.
- An AI agent for sales reps. Cuts prep time before every prospect meeting with a personalized meeting brief and pitch.
- A national health insurance bid. It led to a new local company and its first General Manager hire.
- Launched a new insurance product, from the regulator application to in-app design and customer support. Took the product from idea to a regulator-ready launch.
- A public AI healthcare hackathon co-hosted with Mistral. Brought together top AI builders, with €10K+ in prizes and credits for the winners.
This summer, it's your turn.
⭐ WHAT YOUR SUMMER LOOKS LIKE ⭐
- Weeks 1 & 2 - team sprint: you build a shared project in a mixed squad with other interns. You meet several teams and see how Alan works as a whole.
- June to August - your project: you’ll take full ownership of a project that drives real value, working inside a host team with clear goals and the freedom to decide how to reach them. At the end of August, you demo it to the company.
- All summer - the program: talks and workshops with Alan leaders including the CEO/CTO, weekly coffee chats with Alaners, and a mentor who helps you grow.
You'll join one track, based on your interests, and the projects available across:
- Engineering
- Data & AI
- Product
- Design & Research
- Marketing
- Customer Care
- IT & Operations
And more!
⭐ KEY OUTCOMES ⭐
By the end of August, you will have:
- Shipped a project that a real team uses, and demoed it to the company
- Built with AI, data and code on real problems: shipped AI agents, automations and analyses that go to production
- Worked closely with senior Alaners and Alan's leadership
- Met a cohort of sharp students from top schools in France and abroad
- Gained a 360° view of how a fast-growing company works
Strong interns may be invited back to Alan after graduation, as a Founder Associate or full-time hire.
⭐ PROFILE & COMPETENCIES ⭐
- You build. You code, or build seriously with AI tools, and you have something to show us: a tool, a prototype, a side project, a hackathon project.
- You learn fast. You're comfortable owning a project that isn't fully defined yet, and you figure things out before asking someone to show you.
- Analytical sense. You frame the right questions and break down problems clearly.
- High agency. When something is broken, your first instinct is to fix it.
- Clear writing. At Alan, we work in writing, in English. You need to be fluent.
- Growth mindset. You ask for feedback and use it.
- Available for 3 months, from June to end of August 2027.
⭐ THE PROCESS ⭐
We know you have other offers to weigh, so our process is designed to be efficient:
1. Application (tell us about something you've built)
2. A short call with the team to meet you
3. A technical case
4. Final fit interview
Applications are reviewed on a rolling basis.
International students welcome. If you apply through a university program (Princeton IIP, MIT MISTI, Penn GRIP, Waterloo Co-op), mention it in your application.
🙌 PERKS & BENEFITS
- Competitive pay: €2,800 gross per month, well above the market rate for internships
- All the tools you need: MacBook Pro, monitor, noise-cancelling headphones
- A coach from day one: like every Alaner. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Transport: commuter benefits
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: Englewood, OH
Work with meaning!
Join the CaptiveAire team!
We’re hiring Production Workers at Ratliff Metal Spinning, our manufacturing facility in Englewood, Ohio. If you’re looking for meaningful, hands-on work in a fast-paced, climate-controlled environment with a financially stable company, we’d love to hear from you.
Pre-Employment Requirements:
• Employment is contingent upon a satisfactory background check and a negative drug screen.
Schedule:
• Monday-Friday 7 a.m. - 3:30 p.m.
• Overtime is infrequent but may be required based on business needs.
What We’re Looking For:
• Strong work ethic and willingness to learn
• Basic mechanical aptitude and ability to use hand and power tools
• Basic computer skills and strong organizational skills
• Ability to work effectively both independently and as part of a team in a fast-paced environment
• Reliable attendance and punctuality
• Commitment to following safety procedures and quality standards
Job Description:
• Operate a variety of CNC and manually controlled metal-forming equipment according to job specifications
• Read and interpret blueprints, technical drawings, and work orders to determine dimensions, tolerances, and production requirements
• Prepare and load raw materials and parts into machines
• Perform test runs to verify proper machine operation and setup
• Set up and operate machines through complete production cycles
• Monitor equipment throughout production runs to maintain consistent quality and efficiency
• Use precision measuring instruments, including calipers, micrometers, and gauges, to verify finished parts meet specifications
• Perform routine daily maintenance and report equipment malfunctions as needed
• Adhere strictly to company safety policies and quality control procedures
• Participate in on-the-job training and continuous improvement initiatives
Job Requirements:
• Ability to lift up to 35 lbs. on a continuous basis and up to 50 lbs. occasionally and independently
• Basic math skills
• Ability to follow verbal and written work instructions accurately
• Basic computer skills; knowledge of Microsoft Word and Excel preferred
• CNC or production machine experience preferred
• Reliable in reporting to work as scheduled and on time
• Ability to read and write in English as required to understand work instructions, safety information, and production documentation
Salary:
• $20-$23 per hour based upon experience
• Monthly bonus based on productivity & profits
• $2,000 Signing Bonus
Benefits/Incentives:
• Health & Insurance: Medical, Dental, Vision coverage; $100,000 Life Insurance and Long-Term Disability with medical election
• Financial Benefits: 401k with employer match; Flexible Spending Account (FSA)
• Time Off: Nine (9) paid holidays; Paid Time Off (PTO) for vacation, personal, bereavement, and sick days, based upon tenure; PTO Buyout Program
• Recognition & Rewards: Perfect Attendance Award; Tenure Award
• Workplace Support: Uniform shirt allotment; safety footwear and prescription eyewear subsidy
• Wellness & Perks: Gym membership; Healthy snacks and catered lunch on Fridays
APPLY NOW!
Apply thru
www.indeed.com
or Careers on our website at
www.captiveaire.com
• Applications for this position are valid for 60 days. Candidates wishing to be considered after this period must submit a new application.
• This is a safety-sensitive position, and employees are subject to drug and alcohol testing in accordance with CaptiveAire/Ratliff Metal Spinning’s Drug-Free Workplace policy.
• CaptiveAire/Ratliff Metal Spinning is proud to be an equal opportunity employer. We evaluate applications without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other factor prohibited by law.
Location: Texas - Keller
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician I is an entry-level maintenance professional responsible for supporting the day-to-day repair and upkeep of the community. This role performs basic maintenance tasks in occupied and vacant apartment homes while ensuring the overall cleanliness and functionality of the property. Working under the direction of the Maintenance Supervisor, this position is ideal for someone looking to grow their career in property maintenance. Success in this role comes from a strong work ethic, attention to detail, and a commitment to delivering timely, high-quality service to residents.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests for occupied and vacant apartment homes, including basic repairs in plumbing, electrical, carpentry, and general maintenance
Diagnose and troubleshoot maintenance issues, escalating more complex repairs to the Maintenance Supervisor as needed
Perform routine maintenance on appliances, fixtures, and building systems
Assist with HVAC systems, plumbing, and electrical components at an entry level
Support make-ready processes to prepare apartment homes for new residents
Property Upkeep & Support
Walk the community regularly to maintain cleanliness and remove debris from grounds and common areas
Maintain interior spaces such as hallways, amenities, and office areas to ensure a clean and safe environment
Use tools such as blowers or sweepers to keep sidewalks, parking areas, and walkways clear
Distribute resident communications such as notices and newsletters as needed
Assist with general property upkeep and additional maintenance tasks as assigned
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely manner, ensuring a positive resident experience
Communicate effectively with the Maintenance Supervisor regarding work progress and support needs
Contribute to a team-oriented environment focused on resident satisfaction and operational excellence
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations
Use appropriate safety equipment when performing maintenance tasks
Read and follow safety labels, operating manuals, and company guidelines
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and safe
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
0–1+ years of experience in residential maintenance or a related field
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry
EPA certification or HVAC troubleshooting experience is a plus
CPO certification or pool maintenance experience is a plus
Willingness to learn and develop technical skills across multiple trades
Strong problem-solving skills and attention to detail
Professional attitude with a customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Milwaukee, WI
Service Area:
Milwaukee, WI
2+ years of Commercial HVAC Experience is
required
Salary
Salary based on experience
Monthly bonus based on productivity and profits /
Overtime potential
Why Work for CaptiveAire?
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment.
Our primary purpose is to provide fully integrated, sustainable HVAC Systems.
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Mission: to provide the highest quality products and service to our users at the lowest possible price.
Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos.
We care about our employees. Safety is our number one priority within CAS. Our employees are provided with extensive safety training and given all necessary equipment to maintain safe working conditions at all times.
Key Responsibilities
Commissioning of CaptiveAire Equipment:
Verifying CAS products operate as designed by testing airflows, reviewing installations, testing product functions by connecting laptops and running automated test, and physical testing of all equipment.
Service & Repair:
Troubleshoot, diagnose, service, and repair commercial HVAC/R systems.
Maintenance:
Develop, maintain, and perform routine preventive maintenance on various commercial mechanical systems to ensure optimal efficiency and operation.
Diagnostics:
Read and interpret electrical schematics, mechanical blueprints, and technical manuals to diagnose complex system issues.
Customer Care:
Communicate clearly and professionally with facility managers, property owners, and team members regarding system status, required repairs, and maintenance recommendations.
Compliance & Safety
:
This is a safety sensitive position with strict adherence
to EPA regulations and company safety standards at all times.
Qualifications & Requirements
Experience:
Minimum 2
years of hands-on experience servicing commercial HVAC systems, or related experience.
Certifications
Valid Driver’s License with a clean driving record
(
required
)
OSHA 10 Certification (suggested)
EPA Universal Certification (suggested)
Technical Skills:
Strong understanding of single/three-phase electrical systems, ability to read commercial wiring schematics, refrigeration cycles.
Physical Demands:
Ability to lift independently, up to 50 lbs., work on ladders/roofs, tight spaces, and perform work in varied weather conditions.
Soft Skills:
Excellent troubleshooting skills, attention to detail, and strong verbal/written communication skills, and must be a safety minded individual.
Clean and Professional appearance:
Company uniforms are provided and required.
Training:
New hire training will require a 1-week course at our R&D facility located in PA. Ability to travel with be required.
Benefits Package
Stable Schedule:
Full-Time, year-round schedule
Health & Wellness:
Medical, Dental, Vision coverage; $100,000 Life Insurance and Long-Term Disability with medical election; Employee Assistance Program
Financial Benefits:
401k with employer match; Flexible Spending Account (FSA)
Time Off:
Nine (9) paid holidays; Paid Time Off (PTO) for vacation, personal, bereavement, and sick days, based upon tenure
Recognition & Rewards:
Tenure Award; Employee Referral Bonus
Company-Provided Equipment:
Uniform shirts; Safety footwear and prescription safety eyewear subsidy; Work vehicle with gas card, tools and technical equipment to include iPhone, iPad/laptop
What our employees have to say
“What I love about CaptiveAire is that we are constantly raising industry standards and at the forefront of innovation utilizing new technologies and implementing new procedures to provide the best product to our customers.”
–
Field Service Technician
“I love that CaptiveAire gives back as much as you put in. We are constantly on the rise in the industry and there is always something new to be learned.”- Field Service Technician
“I enjoy the challenges that arise as a service technician and being able to see the satisfaction in the customer's eyes when I tell them the issue has been resolved.” – Field Service Technician
Learn more about CaptiveAire and our products on our website:
www.captiveaire.com
Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We evaluate applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other factor prohibited by law.
To qualify, applicants must be legally authorized to work in the United States. At this time, we are unable to consider applicants that require sponsorship, now or in the future, for employment visa status.
#HP1
Location: Georgia - Conyers
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician I is an entry-level maintenance professional responsible for supporting the day-to-day repair and upkeep of the community. This role performs basic maintenance tasks in occupied and vacant apartment homes while ensuring the overall cleanliness and functionality of the property. Working under the direction of the Maintenance Supervisor, this position is ideal for someone looking to grow their career in property maintenance. Success in this role comes from a strong work ethic, attention to detail, and a commitment to delivering timely, high-quality service to residents.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests for occupied and vacant apartment homes, including basic repairs in plumbing, electrical, carpentry, and general maintenance
Diagnose and troubleshoot maintenance issues, escalating more complex repairs to the Maintenance Supervisor as needed
Perform routine maintenance on appliances, fixtures, and building systems
Assist with HVAC systems, plumbing, and electrical components at an entry level
Support make-ready processes to prepare apartment homes for new residents
Property Upkeep & Support
Walk the community regularly to maintain cleanliness and remove debris from grounds and common areas
Maintain interior spaces such as hallways, amenities, and office areas to ensure a clean and safe environment
Use tools such as blowers or sweepers to keep sidewalks, parking areas, and walkways clear
Distribute resident communications such as notices and newsletters as needed
Assist with general property upkeep and additional maintenance tasks as assigned
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely manner, ensuring a positive resident experience
Communicate effectively with the Maintenance Supervisor regarding work progress and support needs
Contribute to a team-oriented environment focused on resident satisfaction and operational excellence
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations
Use appropriate safety equipment when performing maintenance tasks
Read and follow safety labels, operating manuals, and company guidelines
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and safe
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
0–1+ years of experience in residential maintenance or a related field
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry
EPA certification or HVAC troubleshooting experience is a plus
CPO certification or pool maintenance experience is a plus
Willingness to learn and develop technical skills across multiple trades
Strong problem-solving skills and attention to detail
Professional attitude with a customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Texas - Frisco
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician I is an entry-level maintenance professional responsible for supporting the day-to-day repair and upkeep of the community. This role performs basic maintenance tasks in occupied and vacant apartment homes while ensuring the overall cleanliness and functionality of the property. Working under the direction of the Maintenance Supervisor, this position is ideal for someone looking to grow their career in property maintenance. Success in this role comes from a strong work ethic, attention to detail, and a commitment to delivering timely, high-quality service to residents.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests for occupied and vacant apartment homes, including basic repairs in plumbing, electrical, carpentry, and general maintenance
Diagnose and troubleshoot maintenance issues, escalating more complex repairs to the Maintenance Supervisor as needed
Perform routine maintenance on appliances, fixtures, and building systems
Assist with HVAC systems, plumbing, and electrical components at an entry level
Support make-ready processes to prepare apartment homes for new residents
Property Upkeep & Support
Walk the community regularly to maintain cleanliness and remove debris from grounds and common areas
Maintain interior spaces such as hallways, amenities, and office areas to ensure a clean and safe environment
Use tools such as blowers or sweepers to keep sidewalks, parking areas, and walkways clear
Distribute resident communications such as notices and newsletters as needed
Assist with general property upkeep and additional maintenance tasks as assigned
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely manner, ensuring a positive resident experience
Communicate effectively with the Maintenance Supervisor regarding work progress and support needs
Contribute to a team-oriented environment focused on resident satisfaction and operational excellence
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations
Use appropriate safety equipment when performing maintenance tasks
Read and follow safety labels, operating manuals, and company guidelines
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and safe
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
0–1+ years of experience in residential maintenance or a related field
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry
EPA certification or HVAC troubleshooting experience is a plus
CPO certification or pool maintenance experience is a plus
Willingness to learn and develop technical skills across multiple trades
Strong problem-solving skills and attention to detail
Professional attitude with a customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Utah - Salt Lake City
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Technician I is an entry-level maintenance professional responsible for supporting the day-to-day repair and upkeep of the community. This role performs basic maintenance tasks in occupied and vacant apartment homes while ensuring the overall cleanliness and functionality of the property. Working under the direction of the Maintenance Supervisor, this position is ideal for someone looking to grow their career in property maintenance. Success in this role comes from a strong work ethic, attention to detail, and a commitment to delivering timely, high-quality service to residents.
Key Responsibilities
Maintenance & Repairs
Complete maintenance requests for occupied and vacant apartment homes, including basic repairs in plumbing, electrical, carpentry, and general maintenance
Diagnose and troubleshoot maintenance issues, escalating more complex repairs to the Maintenance Supervisor as needed
Perform routine maintenance on appliances, fixtures, and building systems
Assist with HVAC systems, plumbing, and electrical components at an entry level
Support make-ready processes to prepare apartment homes for new residents
Property Upkeep & Support
Walk the community regularly to maintain cleanliness and remove debris from grounds and common areas
Maintain interior spaces such as hallways, amenities, and office areas to ensure a clean and safe environment
Use tools such as blowers or sweepers to keep sidewalks, parking areas, and walkways clear
Distribute resident communications such as notices and newsletters as needed
Assist with general property upkeep and additional maintenance tasks as assigned
Customer Service & Team Collaboration
Interact professionally and courteously with residents, vendors, and team members
Respond to maintenance requests in a timely manner, ensuring a positive resident experience
Communicate effectively with the Maintenance Supervisor regarding work progress and support needs
Contribute to a team-oriented environment focused on resident satisfaction and operational excellence
Safety & Compliance
Follow all company safety policies and procedures, including OSHA, Fair Housing, ADA, and other applicable regulations
Use appropriate safety equipment when performing maintenance tasks
Read and follow safety labels, operating manuals, and company guidelines
Maintain awareness of utility shut-offs, safety systems, and emergency procedures
Ensure all work areas are clean, organized, and safe
What You Bring
High school diploma or equivalent required
Valid driver’s license and reliable transportation required
0–1+ years of experience in residential maintenance or a related field
Basic knowledge of maintenance and repair tasks, including plumbing, electrical, appliances, and carpentry
EPA certification or HVAC troubleshooting experience is a plus
CPO certification or pool maintenance experience is a plus
Willingness to learn and develop technical skills across multiple trades
Strong problem-solving skills and attention to detail
Professional attitude with a customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Ability to provide basic tools needed for residential maintenance work, including HVAC gauges if EPA certified
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation and provide after-hours emergency services with the support of the Maintenance Supervisor
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A LITTLE MORE ABOUT THE ROLE:
We're looking for a Director, Claims Operations to lead Gravie's end-to-end claims operations including production processing, stop loss, support and appeals, and claims payments. You'll manage day-to-day claims operations across all queues, lead a team of managers and individual contributors, drive process improvement and automation, build a high-accountability team culture, manage vendor relationships and performance, and ensure adherence to contractual and regulatory requirements.
YOU WILL:
- Claims Operations Leadership: Own the full claims processing lifecycle across first pass, adjustments, stop loss, support, appeals, and payments, with direct accountability for throughput, quality, and timeliness at every stage. Set and drive auto-adjudication performance targets and lead continuous improvement in first-pass resolution rates
- Quality & Error Resolution: Assess trends in claims processing errors, identify systemic root causes, and develop and execute plans to drive resolution and sustained quality improvement. Partner with Claims Quality and Configuration teams to implement fixes and track the reduction of recurring errors over time
- Stop Loss Claims Processing: Own the claims production side of stop loss end-to-end, including adjudication of stop loss-eligible claims, inventory management, quality oversight, and team performance. Serve as the primary claims operations partner to EDI for intake and routing, and to Configuration for system rules, enhancements, and processing issue resolution
- Team Management: Directly manage a team of Claims Managers and a small payments team, providing coaching, performance feedback, and career development. Foster a culture of ownership, psychological safety, and continuous improvement. Partner with HR and the VP of Claims to define role scope, growth paths, and consistent performance expectations across the team
- Claims Payment Execution: Ensure accurate and timely claims payment processes that meet Gravie's contractual and regulatory obligations, including state prompt payment and network partner requirements
- Automation & Process Improvement: Champion automation within claims operations; identifying high-volume manual workflows as candidates for improvement, owning operational readiness and adoption of new automated processes, and partnering with Optimization, Product, Engineering, and Configuration on implementation. Lead the transition of stable operational workarounds into scalable, steady-state processes
- Inventory Management: Maintain and continuously improve claims inventory management; tracking claims across all queues, partnering with VP of Claims and Finance to project future volume and staffing needs, owning a regular inventory review process, and escalating blockers proactively to prevent backlog accumulation
- Cross-Functional Collaboration: Serve as the primary claims operations contact for Finance, Sales, Account Management, and Clinical teams. Ensure cross-functional partners have a clear point of contact for operational claims decisions, and that system or process changes affecting claims are communicated before they create downstream impact. Partner with Optimization on reporting and analytics needs and with Configuration on change communication protocols
- Vendor & Partner Management: Manage operational relationships with payment, recoupment, and claims processing vendors, ensuring performance standards and contractual obligations are consistently met
- Compliance: Ensure claims operations, payment, and recoupment processes meet all applicable regulatory standards and contractual requirements. Implement and maintain financial controls to drive transparency and accuracy, protect against fraud, credit balance risk, and other operational risk
YOU BRING:
- Bachelor's degree or commensurate experience
- 8+ years of experience in healthcare claims operations, with direct exposure to production processing, stop loss, support and appeals, and claims payments
- 3+ years of experience leading managers and teams, with a track record of building accountability-driven cultures through periods of organizational change
- Strong working knowledge of claims adjudication logic, stop loss mechanics, coordination of benefits, subrogation, recoupment, and payment integrity fundamentals
- Experience identifying and driving automation and process improvement in manual-heavy environments; familiarity with claims platforms and EDI workflows
- Ability to establish clear decision rights and operating norms, including escalation paths, cross-team communication protocols, and inventory management practices
- Comfortable working with operational metrics, identifying trends, and building the case for process or structural changes with quantitative support
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Hyderabad
Workplace: onsite
On-site · Full Time · People Manager · +5 Years of Experience · India Only
Corporate IT Manager
This role is open only to candidates based in India. Applications from outside India will not be considered.
Who We Are
Yuno is the AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. Through a single API, Yuno connects them to pay-ins, payouts, fraud prevention, KYC/KYB, and stablecoins globally, so they can operate everywhere. Agnostic by design and connected to 1,000+ payment methods and 460+ integrations in 190+ countries, Yuno optimizes acceptance rates, reduces costs, and strengthens security through specialized AI agents that learn from every transaction. Global brands including McDonald's, NetEase Games, GoFundMe, and Rappi run their payments on Yuno.
About The Role
Yuno is looking for a Corporate IT Manager, based in India, to own the internal technology backbone that keeps our fully remote, global team productive and secure. From device management and identity to SaaS administration and compliance, you'll lead Corporate IT, a new area within our Tech Infrastructure team, designing systems and automation that scale as Yuno grows across 190+ countries.
This is not a helpdesk role. You'll own the corporate IT stack end to end, drive the roadmap, automate what others still do by hand, and make security and compliance a built-in default rather than an afterthought — which matters when the company runs payments for global brands. You'll work closely with our Security team, taking corporate IT workload off SecOps, and you'll build and lead the Corporate IT team as it grows.
How AI Shows Up in This Role
You'll build AI-driven automation for IT and helpdesk, turning repetitive requests and lifecycle workflows into self-serve flows, and maintain machine-readable documentation that AI assistants can act on
As an AI-native company, Yuno runs on a growing stack of AI tools — you'll own how they're provisioned, secured, and governed across the org, managing access and OAuth/shadow-AI risk. And you're encouraged to use AI to move faster in your own work
Your Contribution Will Be
Corporate IT ownership and roadmap — own the corporate IT function end to end and drive the corporate IT roadmap as the company scales
Device and endpoint management — own the MDM platform (Jamf, Intune, or Kandji) for a distributed macOS and Windows fleet: zero-touch provisioning, patching, configuration-as-code, and endpoint security
Identity and access management — administer the identity provider (Okta or equivalent), SSO, MFA, and SCIM; automate onboarding and offboarding, and enforce least-privilege access across every system
SaaS administration and governance — manage the SaaS stack (Google Workspace, Slack, Atlassian, and more), rein in shadow IT and OAuth risk, and right-size licenses and access
Security and compliance — build and maintain the controls, access reviews, and audit evidence that keep Yuno compliant (SOC 2, PCI DSS, ISO 27001), partnering with Security on vendor reviews
Automation — replace manual work with scripting and workflow automation (Python, Okta Workflows, or similar)
Team leadership and enablement — act as the senior escalation point for complex IT issues, maintain clear runbooks and documentation, and lead and mentor the Corporate IT team as it grows
What Success Looks Like
Within your first 6–12 months, onboarding and offboarding run end to end without manual steps, the device fleet and SaaS access are fully managed and auditable, and SOC 2 and PCI evidence is something the team produces continuously rather than scrambling for at audit time.
Skills You Need
Minimum Qualifications
5+ years in corporate IT, IT operations, or IT systems engineering, ideally supporting a distributed workforce
Experience managing or mentoring IT team members, or leading corporate IT for a team or company
Based in India, with the right to work in India
MDM expertise — hands-on with Jamf Pro, Intune, or Kandji for macOS and Windows fleet management
Identity and access management — managing an identity provider (Okta strongly preferred), SSO, MFA, and provisioning/deprovisioning
SaaS administration — Google Workspace, Slack, Atlassian, and similar, with an understanding of SaaS and OAuth governance
Security and compliance — hands-on support for frameworks like SOC 2, ISO 27001, or PCI DSS (access reviews, audit evidence)
Scripting and automation — Python, JavaScript, PowerShell, or workflow tools to eliminate manual toil
Networking fundamentals — TCP/IP, DNS, DHCP, and VPNs
English — advanced proficiency, written and spoken
Preferred Qualifications
Building AI-driven IT automation (e.g., Console.com, Risotto, Unthread) or helpdesk and agentic tooling
Hardware lifecycle and asset management (ITAM) at scale
Experience in the payments or fintech industry, where compliance and access controls are stricter
Familiarity with Zero Trust, PAM, and least-privilege access models
Nice to Have
Configuration-as-code for endpoints (an infrastructure-as-code mindset for IT)
Experience securing and governing AI tools or agents across an organization
Location: Colombia
Position Overview
The company is seeking an experienced ScienceLogic SL1 Platform & Automation Specialist to own, enhance, and extend our enterprise observability platform. The primary requirement for this role is deep, hands-on expertise with ScienceLogic SL1, including platform administration, reporting, customization, PowerPack development, and integration with AI-enabled and third-party systems.
The successful candidate will serve as the technical owner for SL1 and will translate operational, customer, and business requirements into reliable monitoring services, dashboards, reports, automations, and integrations. The role will work closely with Systems, Security, Network Operations, Service Delivery, Software Development, and business stakeholders to improve visibility, reduce manual effort, and turn monitoring data into actionable operational intelligence.
This position is ideal for an SL1 specialist who combines strong platform engineering skills with an integration and automation mindset, and who can help the company expand the value of SL1 through APIs, data services, AI-assisted operations, and connected enterprise platforms.
Employment Details
Job Type: Full-Time
Schedule: 8-hour shift; Monday through Friday; participation in an on-call rotation; availability for after-hours maintenance, upgrades, and incident response activities; occasional weekend work to support maintenance windows or critical incidents.
Work Location: Remote
Key Responsibilities
ScienceLogic SL1 Platform Ownership
Own the day-to-day administration, health, availability, performance, capacity, and lifecycle of the ScienceLogic SL1 platform stack.
Manage SL1 platform components, collectors, credentials, device classes, discovery, organizations, access controls, and platform configuration.
Plan and coordinate upgrades, patches, PowerPack updates, testing, release validation, and rollback readiness.
Troubleshoot complex platform, collection, event, performance, and data-quality issues and coordinate remediation with internal teams and ScienceLogic support.
Maintain platform standards, configuration control, technical debt registers, support procedures, and operational runbooks.
SL1 Customization & PowerPack Engineering
Design, build, test, document, and maintain custom PowerPacks and associated SL1 content.
Develop and maintain Dynamic Applications, event policies, device templates, dashboards, widgets, reports, Run Book Actions, Run Book Policies, ticket templates, credentials, and business service policies.
Customize monitoring for network, cloud, infrastructure, application, telecom, and customer-facing services where standard content does not meet requirements.
Use SL1 APIs, GraphQL/GQL capabilities, scripting, and supported development frameworks to extend platform functionality.
Apply disciplined source control, peer review, test, release, and documentation practices to custom SL1 content.
Reporting, Dashboards & Service Visibility
Create operational, executive, customer, SLA, availability, capacity, risk, and service-health reporting from SL1 data.
Design role-appropriate dashboards that provide clear visibility into service health, infrastructure dependencies, events, trends, and business impact.
Improve reporting accuracy, consistency, performance, scheduling, distribution, and data governance.
Integrate SL1 data with reporting and analytics platforms, including Domo, Power BI, data services, and other approved enterprise tools.
Partner with stakeholders to define meaningful metrics, thresholds, service models, and reporting outcomes.
Integrations, Automation & Third-Party Platforms
Design, build, and support secure integrations between ScienceLogic SL1 and ITSM, ticketing, collaboration, analytics, security, cloud, network, and business platforms.
Develop API-driven workflows using Python, PowerShell, REST APIs, webhooks, GraphQL/GQL, Logic Apps, Power Automate, or comparable technologies.
Automate event enrichment, ticket creation and synchronization, notification, escalation, remediation, evidence collection, and reporting workflows.
Manage integration credentials, service accounts, certificates, secrets, error handling, logging, monitoring, and recovery processes.
Assess integration quality and remove brittle, duplicate, or manual workflows while maintaining appropriate change control.
AI-Assisted Operations & Innovation
Identify and implement practical uses of AI to improve SL1 event analysis, alert summarization, incident enrichment, root-cause investigation, knowledge retrieval, reporting, and operator productivity.
Expose approved SL1 data and capabilities to AI-enabled platforms through secure APIs, data pipelines, retrieval patterns, orchestration services, or governed agent integrations.
Prototype and evaluate AI-assisted workflows while maintaining human oversight, data protection, access control, auditability, and operational safety.
Partner with Security, IT, Development, and business stakeholders to define appropriate AI use cases and measurable outcomes.
Document AI integrations, data flows, controls, limitations, support requirements, and fallback procedures.
Operational Excellence, Governance & Collaboration
Act as the subject-matter expert and technical escalation point for ScienceLogic SL1.
Collaborate with Network Operations, Systems, Security, Service Delivery, Software Development, vendors, and customers to translate requirements into maintainable platform capabilities.
Maintain accurate architecture, configuration, data-flow, integration, support, and recovery documentation.
Support incident, problem, change, vulnerability, and risk-management processes associated with the platform and its integrations.
Provide knowledge transfer, mentoring, and practical guidance to teams that consume or support SL1 services.
Promote secure engineering, least privilege, resilient design, and compliance with the company governance requirements.
Required Technical Skills
Expert Level
ScienceLogic SL1 platform administration and architecture
SL1 reporting, dashboards, widgets, service visibility, and operational analytics
PowerPack development and lifecycle management
Dynamic Applications and custom data collection
Event policies, automation policies, Run Book Actions, and Run Book Automation
SL1 platform troubleshooting, upgrades, collectors, performance, and data quality
SL1 API integration and programmatic platform extension
Advanced Level
Python and/or PowerShell development
REST APIs, JSON, webhooks, authentication, and integration design
GraphQL/GQL and data-query patterns relevant to SL1 integrations
Monitoring, observability, event management, alert correlation, and service health
Operational reporting and data visualization
ITSM/ticketing platform integrations and workflow automation
Secure credential, certificate, secret, and service-account management
Technical documentation, testing, release management, and change control
Working Knowledge
AI-assisted IT operations, retrieval-augmented generation, and agent-based workflows
Microsoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms
Logic Apps, Power Automate, Azure Automation, or comparable orchestration tools
Domo, Power BI, data warehouses, or analytics platforms
Cloud, virtualization, network, Linux, Windows, container, application, and telecom monitoring concepts
ITIL-aligned incident, problem, and change management
Security, privacy, auditability, and responsible AI governance principles
Required Experience & Qualifications
Demonstrable, hands-on experience administering and customizing ScienceLogic SL1 in a production enterprise or service-provider environment.
Proven delivery of custom SL1 reporting, dashboards, monitoring content, PowerPacks, or integrations.
Experience building and supporting integrations between SL1 and third-party systems.
Ability to diagnose complex monitoring, collection, event, performance, reporting, and data-quality issues.
Strong written and verbal communication with the ability to translate operational needs into technical solutions.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Preferred Skills & Experience
Experience operating ScienceLogic SL1 in an MSP, telecommunications, network-services, or multi-customer environment.
Experience developing custom PowerPacks using supported SL1 development methods, APIs, scripting, and GraphQL/GQL.
Experience integrating SL1 with ITSM platforms such as Autotask PSA, ServiceNow, or comparable systems.
Experience delivering customer-facing SLA, availability, capacity, service-health, and executive reporting.
Experience integrating SL1 data with Domo, Power BI, data lakes, or other analytics platforms.
Experience applying AI to event summarization, alert enrichment, root-cause assistance, knowledge retrieval, workflow orchestration, or operational reporting.
Experience with network, cloud, infrastructure, application, container, and service-level observability.
Experience supporting globally distributed or remote-first technical teams.
Experience maintaining audit-ready platform documentation and controlled release processes.
Preferred Certifications
ScienceLogic - Highest Priority
Current or recent ScienceLogic SL1 certification appropriate to platform administration, engineering, or development
ScienceLogic Certified Expert or comparable advanced ScienceLogic accreditation
Additional
ITIL Foundation or higher
Microsoft Azure, Power Platform, AI, data, or automation certifications
Relevant Python, API, observability, cloud, or service-management certifications
Candidate Evidence We Would Value
Examples of custom PowerPacks, Dynamic Applications, reports, dashboards, or integrations the candidate personally designed or maintained.
A clear explanation of an SL1 API integration, including authentication, data flow, error handling, monitoring, and support model.
Examples of improving SL1 data quality, event fidelity, reporting usefulness, platform performance, or supportability.
A practical approach for using AI with SL1 while protecting sensitive data and retaining human oversight.
Technical documentation or architecture examples that show disciplined engineering and operational ownership.
Success Measures
SL1 availability, collection health, data quality, and platform reliability targets are achieved.
Custom monitoring and reporting requirements are delivered accurately, securely, and maintainably.
PowerPacks and custom SL1 content follow documented development, testing, release, and lifecycle standards.
Operational, executive, customer, and SLA reporting becomes more reliable, useful, and timely.
Integration failures, manual handoffs, duplicate effort, and unsupported customizations are reduced.
Monitoring coverage and event quality improve while avoidable alert noise is reduced.
AI-assisted use cases produce measurable operational value without weakening security, privacy, governance, or human oversight.
Platform upgrades, lifecycle activities, and vendor escalations are planned and executed effectively.
Teams receive high-quality documentation, knowledge transfer, and dependable technical escalation support.
ScienceLogic SL1 data is used more effectively to drive operational decisions, customer outcomes, and continuous improvement.
Role Profile
Primary specialty: ScienceLogic SL1 platform engineering, reporting, customization, and integration.
Secondary specialty: Automation, APIs, analytics, and AI-assisted operations.
Operating style: Hands-on technical ownership with strong stakeholder communication and documentation discipline.
Business outcome: A reliable, extensible, and well-governed observability platform that converts monitoring data into actionable intelligence.
Location: Costa Rica
Position Overview
The company is seeking an experienced ScienceLogic SL1 Platform & Automation Specialist to own, enhance, and extend our enterprise observability platform. The primary requirement for this role is deep, hands-on expertise with ScienceLogic SL1, including platform administration, reporting, customization, PowerPack development, and integration with AI-enabled and third-party systems.
The successful candidate will serve as the technical owner for SL1 and will translate operational, customer, and business requirements into reliable monitoring services, dashboards, reports, automations, and integrations. The role will work closely with Systems, Security, Network Operations, Service Delivery, Software Development, and business stakeholders to improve visibility, reduce manual effort, and turn monitoring data into actionable operational intelligence.
This position is ideal for an SL1 specialist who combines strong platform engineering skills with an integration and automation mindset, and who can help the company expand the value of SL1 through APIs, data services, AI-assisted operations, and connected enterprise platforms.
Employment Details
Job Type: Full-Time
Schedule: 8-hour shift; Monday through Friday; participation in an on-call rotation; availability for after-hours maintenance, upgrades, and incident response activities; occasional weekend work to support maintenance windows or critical incidents.
Work Location: Remote
Key Responsibilities
ScienceLogic SL1 Platform Ownership
Own the day-to-day administration, health, availability, performance, capacity, and lifecycle of the ScienceLogic SL1 platform stack.
Manage SL1 platform components, collectors, credentials, device classes, discovery, organizations, access controls, and platform configuration.
Plan and coordinate upgrades, patches, PowerPack updates, testing, release validation, and rollback readiness.
Troubleshoot complex platform, collection, event, performance, and data-quality issues and coordinate remediation with internal teams and ScienceLogic support.
Maintain platform standards, configuration control, technical debt registers, support procedures, and operational runbooks.
SL1 Customization & PowerPack Engineering
Design, build, test, document, and maintain custom PowerPacks and associated SL1 content.
Develop and maintain Dynamic Applications, event policies, device templates, dashboards, widgets, reports, Run Book Actions, Run Book Policies, ticket templates, credentials, and business service policies.
Customize monitoring for network, cloud, infrastructure, application, telecom, and customer-facing services where standard content does not meet requirements.
Use SL1 APIs, GraphQL/GQL capabilities, scripting, and supported development frameworks to extend platform functionality.
Apply disciplined source control, peer review, test, release, and documentation practices to custom SL1 content.
Reporting, Dashboards & Service Visibility
Create operational, executive, customer, SLA, availability, capacity, risk, and service-health reporting from SL1 data.
Design role-appropriate dashboards that provide clear visibility into service health, infrastructure dependencies, events, trends, and business impact.
Improve reporting accuracy, consistency, performance, scheduling, distribution, and data governance.
Integrate SL1 data with reporting and analytics platforms, including Domo, Power BI, data services, and other approved enterprise tools.
Partner with stakeholders to define meaningful metrics, thresholds, service models, and reporting outcomes.
Integrations, Automation & Third-Party Platforms
Design, build, and support secure integrations between ScienceLogic SL1 and ITSM, ticketing, collaboration, analytics, security, cloud, network, and business platforms.
Develop API-driven workflows using Python, PowerShell, REST APIs, webhooks, GraphQL/GQL, Logic Apps, Power Automate, or comparable technologies.
Automate event enrichment, ticket creation and synchronization, notification, escalation, remediation, evidence collection, and reporting workflows.
Manage integration credentials, service accounts, certificates, secrets, error handling, logging, monitoring, and recovery processes.
Assess integration quality and remove brittle, duplicate, or manual workflows while maintaining appropriate change control.
AI-Assisted Operations & Innovation
Identify and implement practical uses of AI to improve SL1 event analysis, alert summarization, incident enrichment, root-cause investigation, knowledge retrieval, reporting, and operator productivity.
Expose approved SL1 data and capabilities to AI-enabled platforms through secure APIs, data pipelines, retrieval patterns, orchestration services, or governed agent integrations.
Prototype and evaluate AI-assisted workflows while maintaining human oversight, data protection, access control, auditability, and operational safety.
Partner with Security, IT, Development, and business stakeholders to define appropriate AI use cases and measurable outcomes.
Document AI integrations, data flows, controls, limitations, support requirements, and fallback procedures.
Operational Excellence, Governance & Collaboration
Act as the subject-matter expert and technical escalation point for ScienceLogic SL1.
Collaborate with Network Operations, Systems, Security, Service Delivery, Software Development, vendors, and customers to translate requirements into maintainable platform capabilities.
Maintain accurate architecture, configuration, data-flow, integration, support, and recovery documentation.
Support incident, problem, change, vulnerability, and risk-management processes associated with the platform and its integrations.
Provide knowledge transfer, mentoring, and practical guidance to teams that consume or support SL1 services.
Promote secure engineering, least privilege, resilient design, and compliance with the company governance requirements.
Required Technical Skills
Expert Level
ScienceLogic SL1 platform administration and architecture
SL1 reporting, dashboards, widgets, service visibility, and operational analytics
PowerPack development and lifecycle management
Dynamic Applications and custom data collection
Event policies, automation policies, Run Book Actions, and Run Book Automation
SL1 platform troubleshooting, upgrades, collectors, performance, and data quality
SL1 API integration and programmatic platform extension
Advanced Level
Python and/or PowerShell development
REST APIs, JSON, webhooks, authentication, and integration design
GraphQL/GQL and data-query patterns relevant to SL1 integrations
Monitoring, observability, event management, alert correlation, and service health
Operational reporting and data visualization
ITSM/ticketing platform integrations and workflow automation
Secure credential, certificate, secret, and service-account management
Technical documentation, testing, release management, and change control
Working Knowledge
AI-assisted IT operations, retrieval-augmented generation, and agent-based workflows
Microsoft Copilot, Copilot Studio, Azure AI services, or comparable enterprise AI platforms
Logic Apps, Power Automate, Azure Automation, or comparable orchestration tools
Domo, Power BI, data warehouses, or analytics platforms
Cloud, virtualization, network, Linux, Windows, container, application, and telecom monitoring concepts
ITIL-aligned incident, problem, and change management
Security, privacy, auditability, and responsible AI governance principles
Required Experience & Qualifications
Demonstrable, hands-on experience administering and customizing ScienceLogic SL1 in a production enterprise or service-provider environment.
Proven delivery of custom SL1 reporting, dashboards, monitoring content, PowerPacks, or integrations.
Experience building and supporting integrations between SL1 and third-party systems.
Ability to diagnose complex monitoring, collection, event, performance, reporting, and data-quality issues.
Strong written and verbal communication with the ability to translate operational needs into technical solutions.
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
Preferred Skills & Experience
Experience operating ScienceLogic SL1 in an MSP, telecommunications, network-services, or multi-customer environment.
Experience developing custom PowerPacks using supported SL1 development methods, APIs, scripting, and GraphQL/GQL.
Experience integrating SL1 with ITSM platforms such as Autotask PSA, ServiceNow, or comparable systems.
Experience delivering customer-facing SLA, availability, capacity, service-health, and executive reporting.
Experience integrating SL1 data with Domo, Power BI, data lakes, or other analytics platforms.
Experience applying AI to event summarization, alert enrichment, root-cause assistance, knowledge retrieval, workflow orchestration, or operational reporting.
Experience with network, cloud, infrastructure, application, container, and service-level observability.
Experience supporting globally distributed or remote-first technical teams.
Experience maintaining audit-ready platform documentation and controlled release processes.
Preferred Certifications
ScienceLogic - Highest Priority
Current or recent ScienceLogic SL1 certification appropriate to platform administration, engineering, or development
ScienceLogic Certified Expert or comparable advanced ScienceLogic accreditation
Additional
ITIL Foundation or higher
Microsoft Azure, Power Platform, AI, data, or automation certifications
Relevant Python, API, observability, cloud, or service-management certifications
Candidate Evidence We Would Value
Examples of custom PowerPacks, Dynamic Applications, reports, dashboards, or integrations the candidate personally designed or maintained.
A clear explanation of an SL1 API integration, including authentication, data flow, error handling, monitoring, and support model.
Examples of improving SL1 data quality, event fidelity, reporting usefulness, platform performance, or supportability.
A practical approach for using AI with SL1 while protecting sensitive data and retaining human oversight.
Technical documentation or architecture examples that show disciplined engineering and operational ownership.
Success Measures
SL1 availability, collection health, data quality, and platform reliability targets are achieved.
Custom monitoring and reporting requirements are delivered accurately, securely, and maintainably.
PowerPacks and custom SL1 content follow documented development, testing, release, and lifecycle standards.
Operational, executive, customer, and SLA reporting becomes more reliable, useful, and timely.
Integration failures, manual handoffs, duplicate effort, and unsupported customizations are reduced.
Monitoring coverage and event quality improve while avoidable alert noise is reduced.
AI-assisted use cases produce measurable operational value without weakening security, privacy, governance, or human oversight.
Platform upgrades, lifecycle activities, and vendor escalations are planned and executed effectively.
Teams receive high-quality documentation, knowledge transfer, and dependable technical escalation support.
ScienceLogic SL1 data is used more effectively to drive operational decisions, customer outcomes, and continuous improvement.
Role Profile
Primary specialty: ScienceLogic SL1 platform engineering, reporting, customization, and integration.
Secondary specialty: Automation, APIs, analytics, and AI-assisted operations.
Operating style: Hands-on technical ownership with strong stakeholder communication and documentation discipline.
Business outcome: A reliable, extensible, and well-governed observability platform that converts monitoring data into actionable intelligence.
Location: Utah - Millcreek
About Cottonwood Residential
Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.
About the Role
The Maintenance Supervisor is responsible for leading the maintenance operations of the community, ensuring the property is well-maintained, safe, and operating efficiently. This role oversees the maintenance team, manages vendor relationships, and ensures timely completion of maintenance requests and preventative maintenance programs.
This position is ideal for a hands-on leader who combines strong technical expertise with team leadership, operational oversight, and a commitment to delivering an exceptional resident experience.
Key Responsibilities
Maintenance Operations & Property Oversight
Oversee all maintenance operations, including maintenance requests, make-ready processes, and preventative maintenance programs
Ensure the overall condition, safety, and appearance of the community meets Cottonwood standards
Schedule, prioritize, and assign work orders to ensure timely and efficient completion
Perform and support maintenance tasks as needed across HVAC, plumbing, electrical, and general repairs
Conduct regular inspections of the property to identify maintenance needs and potential risks
Ensure all work orders are completed accurately and closed out in a timely manner
Vendor & Inventory Management
Source, schedule, and supervise vendors to ensure quality work and adherence to scope and timelines
Manage inventory, ordering, and delivery of maintenance supplies and equipment within budget
Evaluate products and materials to improve efficiency, cost-effectiveness, and property performance
Maintain accurate records for materials, equipment, and vendor services
Team Leadership & Development
Lead, train, and develop the maintenance team, including Maintenance Technicians at all levels
Plan, assign, and direct daily work while setting clear expectations for performance and quality
Conduct hiring, onboarding, training, and performance management for maintenance team members
Provide coaching, feedback, and development opportunities to support team growth
Foster a culture of accountability, safety, and teamwork
Financial & Administrative Management
Manage maintenance-related expenses in alignment with the property budget
Support purchase order processes, vendor contracts, and cost tracking
Complete required reports, inspections, and documentation accurately and on time
Maintain SDS logs and ensure proper documentation of safety materials
Customer Service & Resident Experience
Ensure prompt and professional response to resident maintenance requests
Address and resolve maintenance-related concerns with a customer-first approach
Maintain strong communication with residents, office staff, and vendors
Support resident satisfaction and retention through quality service delivery
Safety & Compliance
Enforce all company safety policies and procedures, including OSHA standards
Train team members on safety protocols and ensure consistent compliance
Maintain awareness of regulatory requirements and ensure adherence to local, state, and federal laws
Identify and address safety hazards proactively
What You Bring
High school diploma or GED required
Valid driver’s license and reliable transportation required
2+ years of experience in multifamily property maintenance
2+ years of experience leading or supervising maintenance teams
EPA Certification (Type II or Universal) required
Certified Pool Operator (CPO) certification preferred
CAMT certification preferred
Proficiency in Microsoft Office required
Experience with Entrata preferred
Strong technical knowledge of HVAC, plumbing, electrical, and general maintenance systems
Experience with inventory management, vendor coordination, and budgeting
Strong leadership, communication, and organizational skills
Ability to multitask and perform effectively in a fast-paced environment
Professional attitude with a strong customer service mindset
Ability
to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety and operating manuals and procedures
Ability to communicate effectively with residents, vendors, and team members
Availability to work standard community hours, including evenings and weekends
Availability to participate in an on-call rotation
Physical Requirements
Regularly required to stand
Ability to climb stairs, walk, and balance is frequently needed
Sit, stoop, kneel, crouch, or crawl is frequently needed
Push or pull to move equipment, appliances, open and close doors, etc.
Climb ladders to perform routine maintenance/repairs
Grasping/gripping/turning to operate tools, equipment, and/or the phone frequently needed
Ability to taste or smell is frequently needed
Reaching above the shoulders frequently needed
Finger dexterity to operate tools frequently needed
Lifting and/or moving up to 75 lbs. regularly needed. Occasionally, over 75 lbs. is needed. Rarely will over 150 lbs. be needed. Weights over 50 lbs. should be accomplished with assistance from one or more persons
Constant need for vision in small detail, beyond arm’s reach, peripheral, depth perception, and the ability to adjust focus
Constant need for talking and hearing to communicate with residents and associates
Why Cottonwood Residential?
We don’t just manage properties - we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization.
Cottonwood Residential is an equal opportunity employer.
Applicant Communication & AI Disclosure
Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team.
By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential.
At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!
Location: Remote
Workplace: remote
As a Population Health Strategy & Operations Senior Manager, you will focus on the operational effectiveness of our Population Health programs. The ideal candidate balances long-term strategic thinking with deep operational expertise and is motivated by execution. Think of this role as the key operating partner for our Population Health businesses - you will lead team meetings, drive focus around key priorities, track daily and weekly metrics of business performance, and drop in deep across the team on key initiatives. You will turn messy, cross-functional work into actionable plans, leverage AI to drive team efficiency (including, and especially, ours!), and conduct deep-dive operational assessments to identify and implement efficiency drivers. This role is an individual contributor reporting to the Senior Director, Population Health Strategy & Operations.
Responsibilities:
Lead Operational Testing & Experiments:
Drive ops testing for Care & Case Management (CCM) and navigation teams, including things like AI calling pilots, abbreviated intake pilots, and deep assessments to improve operational value
Manage Cross-Functional Projects:
Turn cross-functional work into owned, executed plans. Drive audit, transition, and staffing workstreams. Manage project timelines, milestones, and KPIs
Data-Driven Reporting:
Own daily and weekly business readouts for the CCM business and ensure metrics and reporting remain accurate and honest. Work closely with our data team to ensure the right visibility into the metrics we need, and finding the correct leading indicators as needed for operational changes
Leadership Support:
Lead daily huddles for the CCM leadership team and act as a connection point between clinical services
Operational Deep Dives:
Conduct deep dives into team operations—including shadowing our navigation, and CCM teams—to determine where bottlenecks exist and develop tests to resolve these issues. Become the business expert on how those teams operate and where their challenges are
Population Health Strategy:
Own the executions of key Population Health margin projects (e.g., by developing strategies for secondary clinician utilization and overall clinical operations improvement)
Uplevel Team with AI:
Identify opportunities to make the team more efficient and effective through the use of AI productivity tools and automation
Product Partnership:
Be the voice of operations for the Population Health team in meetings with our EPDD partners. Work especially closely with our product partners to develop the right new product features that will work with how our teams need to operate in order to drive outcomes (and margin)
Risk Mitigation:
Anticipate program risks and develop mitigation strategies; identify potential risks and assess their impact on projects
Required Qualifications:
At least seven years of experience in a fast-growing business managing cross-functional projects
Operationally minded: proven ability to analyze a process, identify logjams, and develop tests to resolve issues
Strong modeling skills: proficiency in Excel to build robust models
Proficiency with AI productivity tools to enhance efficiency, streamline workflows, and accelerate deliverables
Ability to organize, delegate, coordinate, consolidate and prioritize multiple simultaneous tasks in a team environment
Willingness and ability to provide mentoring, coaching, advice, and assistance to employees in a collaborative learning environment
Excellent oral and written communications skills
Excellent interpersonal and problem-solving skills
Comfort with data analysis (experience with Looker preferred)
Healthcare experience preferred
Bachelor’s degree required
Excellent interpersonal, oral, and written communication skills
Physical/Cognitive Requirements:
Ability to remain seated in a stationary position for prolonged periods.
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
Ability to interact with leadership, employees, and members in an appropriate manner.
Occasional travel required
The base salary range for this full-time position is $147,940 – $198,984 per year in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
-----
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Location: Remote US Nationwide
About the Role
Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states.
This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move.
We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it.
What You'll Own
AR and denials.
Read an aging report, know where the money is stuck, and fix the root cause, not just the claim. You will build the habit of tracing denials and slow-pay patterns back to the workflow, payer rule, or system gap that created them.
Metrics and reporting.
Run the function off numbers: net collection rate, days in AR, clean claim rate, denial rate, and cost to collect. Give leadership a view of collections they can trust, with definitions that hold up and reporting that does not depend on heroics.
Systems.
Own the EHR, clearinghouse, and billing platform relationships and configuration. Find process gaps and build solutions, including working with Engineering when the fix lives in the product.
Front-end revenue integrity.
Own real-time eligibility and benefits verification at intake, patient responsibility, and estimates. Most denials are created before the session happens. You will influence workflows you don't directly manage, particularly with Clinical Operations, and drive upstream behavior change.
Automation and AI leverage.
Default to eliminating repetitive work. You will identify where automation and AI can take over manual billing, posting, follow-up, and reconciliation work, and put them into production with the right controls.
Cash forecasting.
Be a credible partner to Finance at close, accruals, reserves, and AR allowance. Finance should never have to chase RCM for a number or wonder how it was built.
Compliance.
Adolescent behavioral health billing carries real confidentiality risk in EOBs, statements, and minor-consent handling, on top of HIPAA and payer audit exposure. You will build the operating discipline that keeps us compliant as we scale.
What Success Looks Like
Leadership, Finance, and the executive team trust the NCR numbers, know what is driving them, and see them improve!
AR is understood by payer, age bucket, and root cause, and aged balances are moving in the right direction.
Denial and clean claim rates improve because upstream workflows (eligibility, authorization, intake, documentation) are fixed at the source.
Manual billing work keeps getting simpler or automated, and RCM capacity scales more slowly than claim volume.
Finance gets forecasts, accruals, and reserve inputs on time, with clear assumptions and honest variance explanations.
Clinical Operations and RCM work from shared definitions and a shared view of how clinical workflows affect revenue.
Confidentiality, minor-consent, and audit-readiness practices are documented, trained, and followed.
What We're Looking For
10+ years in RCM, including 5+ years leading RCM teams.
Experience in one or two startups. You have built from square one and stayed flexible as the business changed.
Deep outpatient behavioral health and Medicaid/MCO billing expertise.
Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters.
A track record of standing up reporting, automating manual work, and leading system migrations.
Comfort owning numbers publicly and being wrong out loud when the forecast misses.
Strong executive communication. You can turn a complicated billing finding into a clear recommendation, with the tradeoffs spelled out.
Ability to influence stakeholders and drive change without direct authority, especially across Clinical Operations, Product, and Engineering.
Nice to have:
Experience with school-based, pediatric, or youth behavioral health programs.
Experience billing across multiple states with a multi-state licensed clinician workforce.
Familiarity with BI tools.
Exposure to value-based or outcomes-linked payer contracts.
Compensation and Benefits
The target base salary range for this role is
$175,000
, plus equity and benefits. Actual compensation will depend on experience, location, and internal equity considerations. Placement within the range reflects depth of behavioral health and Medicaid experience, startup build experience, and team size owned.
Generous equity package
Medical, dental, and vision coverage, with Daybreak covering a significant share of premiums for employees and dependents
Flexible unlimited time off, company holidays, and quarterly mental health days
Fully remote work from anywhere in the United States
Ohio - Fairfield
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.